WASHINGTON COUNTY NURSING HOME

14600 ST STEPHENS AVENUE, CHATOM, AL 36518 (251) 847-6412
Government - County 88 Beds Independent Data: November 2025
Trust Grade
90/100
#32 of 223 in AL
Last Inspection: June 2021

Over 2 years since last inspection. Current conditions may differ from available data.

Overview

Washington County Nursing Home in Chatom, Alabama, has received a Trust Grade of A, indicating it is excellent and highly recommended, which reflects its strong overall performance. The facility ranks #32 out of 223 nursing homes in Alabama, placing it in the top half, and it is the only option in Washington County, meaning it is the best choice locally. The nursing home is improving, having reduced issues from one in 2018 to none in 2021. Staffing is a strength here, with a rating of 5 out of 5 stars and a turnover rate of only 33%, significantly lower than the state average of 48%. There have been no fines reported, which is a positive sign, but it is worth noting a past incident where the facility failed to report an allegation of abuse as required, which raises some concerns about oversight. While the RN coverage is average, families can feel reassured by the overall high ratings and strong staffing stability at this facility.

Trust Score
A
90/100
In Alabama
#32/223
Top 14%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
1 → 0 violations
Staff Stability
○ Average
33% turnover. Near Alabama's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Alabama facilities.
Skilled Nurses
○ Average
Each resident gets 40 minutes of Registered Nurse (RN) attention daily — about average for Alabama. RNs are the most trained staff who monitor for health changes.
Violations
✓ Good
Only 1 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★★
5.0
Overall Rating
★★★★★
5.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
2018: 1 issues
2021: 0 issues

The Good

  • 5-Star Staffing Rating · Excellent nurse staffing levels
  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (33%)

    15 points below Alabama average of 48%

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

Staff Turnover: 33%

13pts below Alabama avg (46%)

Typical for the industry

The Ugly 1 deficiencies on record

Feb 2018 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a facility policy titled ABUSE, NEGLECT AND EXPLOITATION PREVENTION, REPORTING AND INVESTIGATING and a review of a faci...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on a facility policy titled ABUSE, NEGLECT AND EXPLOITATION PREVENTION, REPORTING AND INVESTIGATING and a review of a facility document titled,Grievance report record review and interviews, the facility failed to ensure an allegation of abuse was reported to the State Survey Agency. This affected RI (Resident Identifier) #122, one of one sampled residents reviewed for abuse reporting. Findings include: A review of a facility policy titled, ABUSE, NEGLECT AND EXPLOITATION PREVENTION, REPORTING AND INVESTIGATING with a revised date of July 2017 revealed the following: .V. INVESTIGATION . B. The DON(Director of Nursing)/Designee will report alleged abuse/suspected instances of mistreatment .immediately (as soon as possible but not to exceed 2 hours). RI #122 was re-admitted to the facility on [DATE] with diagnoses of Heart Failure, Parkinson's Disease and Epilepsy. A review of a facility document titled, Grievance report with a submitted date of 9/22/2017 revealed EI (Employee Identifier) #2, RN (Registered Nurse) informed the Abuse Coordinator/DON, EI #1 of RI #122's family member commenting on social media regarding his concern of RI #122 being snatched and jerked around and mistreated at the facility. According to the Grievance report EI (Employee Identifier) #1, DON conducted interviews from 09/22/2017 until 09/28/2017 with staff and family members of RI #122 regarding this submitted grievance. On 02/15/2018 at 4:35 p.m., a telephone interview was conducted with EI #2, the nurse who reported the social media comment. EI #2 explained she was informed by a Certified Nursing Assistant, whose name she could not remember, of a allegation made by RI #122's family member. EI #2 further explained she informed EI#1, the DON, once the allegation was reported to her. On 02/15/2018 at 5:11 p.m., an interview was conducted with EI #1. EI #1 was asked how did the facility define abuse. EI #1 explained the definition of abuse was the willful infliction of harm to a resident and the types of abuse were verbal, sexual, mental, neglect, physical, exploitation. EI #1 was asked when should allegations of abuse be reported to the State Survey Agency. EI #1 explained within two hours of suspected abuse. EI #1 said the facility is to report all allegations of abuse. EI #1 was asked why should allegations of abuse be reported the State Agency. EI #1 explained it was part of the regulations. EI #1 was asked who was the Abuse Coordinator at the facility. EI #1 said she was the Abuse Coordinator and so was the Social Service Coordinator. EI #1 was asked to review the Grievance report dated 9/22/2017 regarding RI #122. EI #1 was asked why were interviews conducted regarding the allegations written on social media regarding RI #122. EI #1 said because she was concerned about the statement that was posted on social media by RI #122's family member regarding the resident being snatched around and mistreated and wanted to verify if the allegation had occurred. EI #1 was asked who had conducted the interviews. EI #1 explained she had conducted all the interviews but one and stated Social Services had conducted the last interview. EI #1 was asked why was this incident/allegation not reported to the State Agency. EI #1 explained she did not report it because she felt she had ruled out any allegation of abuse. EI #1 was asked what was the facility's policy for reporting allegations of abuse to the State Survey Agency. EI #1 said to report it within two hours of the receipt of the allegation. EI #1 was asked was the allegation regarding RI #122 reported to the State Survey Agency. EI #1 said no. EI #1 was asked should the allegation regarding RI #122 have been reported to the State Agency. EI #1 said yes.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (90/100). Above average facility, better than most options in Alabama.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Alabama facilities.
  • • Only 1 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Washington County's CMS Rating?

CMS assigns WASHINGTON COUNTY NURSING HOME an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Alabama, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Washington County Staffed?

CMS rates WASHINGTON COUNTY NURSING HOME's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 33%, compared to the Alabama average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Washington County?

State health inspectors documented 1 deficiencies at WASHINGTON COUNTY NURSING HOME during 2018. These included: 1 with potential for harm.

Who Owns and Operates Washington County?

WASHINGTON COUNTY NURSING HOME is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility operates independently rather than as part of a larger chain. With 88 certified beds and approximately 77 residents (about 88% occupancy), it is a smaller facility located in CHATOM, Alabama.

How Does Washington County Compare to Other Alabama Nursing Homes?

Compared to the 100 nursing homes in Alabama, WASHINGTON COUNTY NURSING HOME's overall rating (5 stars) is above the state average of 3.0, staff turnover (33%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Washington County?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Washington County Safe?

Based on CMS inspection data, WASHINGTON COUNTY NURSING HOME has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Alabama. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Washington County Stick Around?

WASHINGTON COUNTY NURSING HOME has a staff turnover rate of 33%, which is about average for Alabama nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Washington County Ever Fined?

WASHINGTON COUNTY NURSING HOME has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Washington County on Any Federal Watch List?

WASHINGTON COUNTY NURSING HOME is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.