MARSHALL MANOR NURSING HOME

3120 NORTH STREET, GUNTERSVILLE, AL 35976 (256) 582-6561
For profit - Corporation 91 Beds PRESTON HEALTH SERVICES Data: November 2025
Trust Grade
70/100
#122 of 223 in AL
Last Inspection: June 2023

Over 2 years since last inspection. Current conditions may differ from available data.

Overview

Marshall Manor Nursing Home in Guntersville, Alabama, has a Trust Grade of B, which indicates it is a good facility but not among the top tier. It ranks #122 out of 223 facilities in Alabama, placing it in the bottom half, and #4 out of 5 in Marshall County, meaning only one local option is better. The facility is experiencing a worsening trend, with issues increasing from 1 in 2018 to 2 in 2023. Staffing is a strength, rated 4 out of 5 stars with a turnover rate of 46%, which is slightly below the state average of 48%. Notably, the home has not incurred any fines, which is a positive sign. However, there are some concerns. Recent inspections revealed potential cross-contamination risks in the kitchen due to improper drainage, which could affect all residents, and care plan meetings for two residents were not conducted in a timely manner. These findings suggest that while the facility has strengths, such as good staffing and no fines, there are areas that need attention to ensure resident safety and care quality.

Trust Score
B
70/100
In Alabama
#122/223
Bottom 46%
Safety Record
Low Risk
No red flags
Inspections
Getting Worse
1 → 2 violations
Staff Stability
⚠ Watch
46% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Alabama facilities.
Skilled Nurses
○ Average
Each resident gets 38 minutes of Registered Nurse (RN) attention daily — about average for Alabama. RNs are the most trained staff who monitor for health changes.
Violations
✓ Good
Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★☆☆
3.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★★★☆☆
3.0
Inspection Score
Stable
2018: 1 issues
2023: 2 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in staffing levels, fire safety.

The Bad

3-Star Overall Rating

Near Alabama average (2.9)

Meets federal standards, typical of most facilities

Staff Turnover: 46%

Near Alabama avg (46%)

Higher turnover may affect care consistency

Chain: PRESTON HEALTH SERVICES

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 3 deficiencies on record

Jun 2023 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, resident record reviews, review of the facility policy titled, Comprehensive Care Plans, and review of the ...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, resident record reviews, review of the facility policy titled, Comprehensive Care Plans, and review of the Minimum Data Set (MDS) Nurse's Job Description, the facility failed to ensure care plan meetings for Resident (RI) #7 and RI #25 were conducted timely. This affected RI #7 and RI #25, two of eighteen sampled residents whose care plans were reviewed. Findings include: A review of a facility policy titled, Comprehensive Care Plans with a revision date of 01/24/2023 revealed: . It is the policy of this facility to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that includes measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the resident's comprehensive assessment. Policy Explanation and Compliance Guidelines: 1. The care planning process will include an assessment of the resident's strengths and needs, and will incorporate the resident's personal and cultural preferences in developing goals of care. 2. The comprehensive care plan will be developed within 7 days after the completion of the Comprehensive MDS assessment. Employee Identifier (EI) #6's job description documented: MDS NURSE JOB DESCRIPTION . Position Purpose Conducts and coordinates the completion of required Resident Assessment Instrument (RAI) and is responsible for the implementation and ongoing evaluation of each resident's comprehensive plan of care. Major Duties and Responsibilities . Implementation and ongoing evaluation of each resident's comprehensive plan of care. Scheduling and leading interdisciplinary care plan team meetings. RI #7 was admitted to the facility on [DATE] and had diagnoses to include Adjustment Disorder with Anxiety, Bipolar Disorder, and Orthopedic aftercare. RI #7's care plan sign-in sheets were reviewed. There was no care plan meeting following the annual MDS assessment dated [DATE]. RI #25 was re-admitted to the facility 03/07/2022 and had diagnoses to include Infectious Gastroenteritis and Colitis, and Hypokalemia. RI #25's care plan sign-in sheets were reviewed. There was no care plan meeting following the annual MDS assessment dated [DATE] or the quarterly MDS assessment on 03/03/2023. The facility Care Plan Conference schedule dated December 2022 was reviewed. RI #25 was scheduled for a care plan conference on 12/20/2022 at 1:45 PM. The facility Care Plan Conference schedule dated March 2023 was reviewed. RI #7 was scheduled for a care plan conference on 03/14/2023 at 1:45 PM and RI #25 was scheduled for a care plan conference on 03/28/2023 at 1:30 PM. The facility was unable to provide documentation of these care plan conferences or evidence the conferences had taken place. On 06/23/23 09:29 AM an interview was conducted with EI #6, MDS Coordinator. EI #6 was asked what part she had in ensuring the care plans are addressed after MDS assessments. She answered that she notified the representative, residents and the IDT team members. EI #6 was asked when should care plan meetings be scheduled. She said around a week after the assessment was completed. EI #6 was asked why that was not done since 09/27/22 for RI #25. EI #6 said, RI #25 was in the hospital in December when it was scheduled. EI #6 was asked when was it re-scheduled. EI #6 said, she never re-scheduled it. EI #6 was asked why not, and she answered, she forgot. EI #6 was asked when the next care plan meeting have been due for RI #25. EI #6 said, in March. She said she failed to schedule it because of other duties such as working the med cart. EI #6 said the next care plan meeting for RI #25 would have been in March, but she failed to schedule it because of other duties such as working the med cart. EI #6 was asked what was the concern of residents not having a care plan review and meeting. EI #6 answered, the care plan was the basis of what the resident needs, so, it would be important to make sure their needs were met appropriately and changes identified. On 06/23/2023 at 9:39 AM EI #6 was asked about RI #7's care plan meetings. EI #6 said RI #7 should have had a care plan meeting after the annual MDS assessment that was completed in February. When EI #6 was asked why there was no care plan meeting held, she said, other duties kept her from following through, having the meeting, and reviewing the care plan with the IDT (Interdisciplinary Team). On 06/23/2023 at 10:45 AM an interview was conducted with EI #2, the Director of Nursing. EI #2 was asked when a care plan meeting should be held and care plans reviewed. She said after an MDS assessment. EI #2 was asked why care plan meetings had not been conducted for RI #25 and RI #7. EI #2 said, they should have been. EI #2 said, she did not know why they were not done. EI #2 said, the MDS coordinator had filled in on the medication cart at times. EI #2 was asked what should be done when EI #6 was on the cart to ensure the resident's care plans are being reviewed. EI #2 said, the other person in the MDS office should assist. EI #2 was asked if she should you have known that was not being done and she said yes. EI #2 was asked what the concern of residents not having a care plan review and meeting was. She said the residents and family need to be informed of the most recent assessment and their potential needs. EI #2 was asked how the IDT team met to discuss the MDS assessment if a meeting was not scheduled to discuss the residents. She said she did not have any evidence documented to show they met.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on observation, interview, the United States (U.S.) Food and Drug Administration (FDA) 2022 Food Code; the facility failed to prevent potential cross contamination from the food preparation sink...

Read full inspector narrative →
Based on observation, interview, the United States (U.S.) Food and Drug Administration (FDA) 2022 Food Code; the facility failed to prevent potential cross contamination from the food preparation sink drain pipe extending into a floor drain and also from the dishwashing machine drain pipe extending into a floor drain. This had the potential to affect 81 of 81 residents receiving meals from the kitchen. Findings include: The U.S. FDA 2022 Food Code included: . 5-402.11 Backflow Prevention. (A) . a direct connection may not exist between the SEWAGE system and a drain originating from EQUIPMENT in which FOOD, portable EQUIPMENT, or UTENSILS are placed. On 06/20/2023 at 6:53 PM, the food preparation sink was observed. The food preparation sink drain pipe extended into the floor drain without an air gap. On 06/21/2023 at 9:28 AM, Employee Identifier (EI) #5, the Maintenance Technician, measured the distance from the floor level to the end of the food preparation sink drain pipe. EI #5 said the depth of the food preparation sink drain pipe into the floor drain was four inches. EI #5 said cross contamination would be a potential concern. EI #5 further said that we need to cut the pipe shorter. On 06/22/2023 at 9:31 AM, dishwashing was observed. The draining pipe from the dishwashing machine was observed to be extending into the floor drain. When asked the potential problem with the dishwashing machine drain pipe going down into the floor drain; EI #4, the Dietary Manager, said cross contamination. On 06/22/2023 at 9:39 AM, EI #3, the Registered Dietitian, was interviewed about the potential problems which could result from the dishwashing machine drain pipe extending into the floor drain. EI #3 said there could be a danger of backup into the dishwashing machine via the pipe, which could result in cross contamination. On 06/22/2023 at 10:05 AM, EI #5, the Maintenance Technician, looked at the drain pipe extending into the floor drain and confirmed that it was connected to the tank of the dishwashing machine. EI #5 measured 2.5 inches as the distance from floor level to the end of the dishwashing machine drain pipe inside the floor drain. EI #5 said the potential concern would be sewage backup from the floor drain into the dishwashing machine.
Jul 2018 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure Resident Identifier (RI) #24's 05/21/18, Annual Minimum Stat...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure Resident Identifier (RI) #24's 05/21/18, Annual Minimum Status Data (MDS) assessment was not coded for the use of an anticoagulant and hypnotic medication when RI #24 was not receiving these medications. This deficient practice affected RI #24, one of 21 residents whose MDS assessments were reviewed. Findings Include: RI #24 was admitted to the facility on [DATE], and readmitted on [DATE]. A review of RI #24's 05/21/18, Annual MDS assessment revealed RI #24 was coded as receiving an anticoagulant and hypnotic medication. A review of RI #24's May 2018 Physician's Orders and Medication Administration Record (MAR) revealed RI #24 was not receiving an anticoagulant or hypnotic medication. On 07/12/18 at 10:50 a.m., an interview was conducted with Employee Identifier (EI) #1, a MDS/Care Plan Coordinator. The surveyor asked EI #1 if RI #24 was receiving an anticoagulant and hypnotic medication during the month of May 2018. EI #1 looked at RI #1's MDS and said according to what she coded, yes. However, after EI #1 reviewed RI #24's May 2018 MAR, she stated the anticoagulant and hypnotic medications should not have been coded on RI #24's 05/21/18 Annual MDS. The surveyor asked EI #1 if it was an accurate assessment. EI #1 said no.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Alabama facilities.
  • • Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • No major red flags. Standard due diligence and a personal visit recommended.
Bottom line: Mixed indicators with Trust Score of 70/100. Visit in person and ask pointed questions.

About This Facility

What is Marshall Manor's CMS Rating?

CMS assigns MARSHALL MANOR NURSING HOME an overall rating of 3 out of 5 stars, which is considered average nationally. Within Alabama, this rating places the facility higher than 99% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.

How is Marshall Manor Staffed?

CMS rates MARSHALL MANOR NURSING HOME's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 46%, compared to the Alabama average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Marshall Manor?

State health inspectors documented 3 deficiencies at MARSHALL MANOR NURSING HOME during 2018 to 2023. These included: 3 with potential for harm.

Who Owns and Operates Marshall Manor?

MARSHALL MANOR NURSING HOME is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by PRESTON HEALTH SERVICES, a chain that manages multiple nursing homes. With 91 certified beds and approximately 81 residents (about 89% occupancy), it is a smaller facility located in GUNTERSVILLE, Alabama.

How Does Marshall Manor Compare to Other Alabama Nursing Homes?

Compared to the 100 nursing homes in Alabama, MARSHALL MANOR NURSING HOME's overall rating (3 stars) is above the state average of 2.9, staff turnover (46%) is near the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.

What Should Families Ask When Visiting Marshall Manor?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Marshall Manor Safe?

Based on CMS inspection data, MARSHALL MANOR NURSING HOME has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 3-star overall rating and ranks #1 of 100 nursing homes in Alabama. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Marshall Manor Stick Around?

MARSHALL MANOR NURSING HOME has a staff turnover rate of 46%, which is about average for Alabama nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Marshall Manor Ever Fined?

MARSHALL MANOR NURSING HOME has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Marshall Manor on Any Federal Watch List?

MARSHALL MANOR NURSING HOME is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.