HIGHLANDS HEALTH AND REHAB
Over 2 years since last inspection. Current conditions may differ from available data.
Highlands Health and Rehab in Scottsboro, Alabama, has a B Trust Grade, indicating it is a good facility but not the best option available. It ranks #59 out of 223 nursing homes in Alabama, placing it in the top half, and #2 out of 3 in Jackson County, meaning only one local facility is rated higher. The trend is improving, with the number of issues dropping from 2 in 2019 to none in 2022, and they have a solid staffing rating with 4 stars and better RN coverage than 84% of Alabama facilities. Notably, there have been no fines, which is a positive sign. However, there were concerns about food safety, including expired food items found in storage and cleanliness issues in food preparation areas, which could impact residents' health. Overall, while there are strengths in staffing and compliance, families should consider these concerns when researching this facility.
- Trust Score
- B
- In Alabama
- #59/223
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ⚠ Watch
- 56% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Alabama facilities.
- Skilled Nurses ✓ Good
- Each resident gets 59 minutes of Registered Nurse (RN) attention daily — more than average for Alabama. RNs are trained to catch health problems early.
- Violations ○ Average
- 6 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
4-Star Staffing Rating · Above-average nurse staffing levels
-
4-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in staffing levels, quality measures, fire safety.
The Bad
10pts above Alabama avg (46%)
Frequent staff changes - ask about care continuity
Part of a multi-facility chain
Ask about local staffing decisions and management
8 points above Alabama average of 48%
The Ugly 6 deficiencies on record
Jun 2019
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, medical record reviews and review of facility policies titled, Universal Precautions and Hand...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and review of a facility Policy Titled, Food Storage, the facility failed to ensure that expired...
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May 2018
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview, record review and review of a facility policy titled, Care of Urinary Catheter, the facility f...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, medical record review and review of facility policies titled, Medication Administration and n...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observations, interviews, and a review of a facility policy titled, Ice Handling of Ice Scoops and the 2017 Food Code U.S. (United States) Public Health Service FDA (Food and Drug Administrat...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Garbage Disposal
(Tag F0814)
Could have caused harm · This affected most or all residents
Based on observation and interview, the facility failed to ensure the above ground grease receptacle did not have grease and leaves on top of the receptacle, and on the ground in front of the receptac...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Why is there high staff turnover? How do you retain staff?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Alabama facilities.
- • 56% turnover. Above average. Higher turnover means staff may not know residents' routines.
About This Facility
What is Highlands Health And Rehab's CMS Rating?
CMS assigns HIGHLANDS HEALTH AND REHAB an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Alabama, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Highlands Health And Rehab Staffed?
CMS rates HIGHLANDS HEALTH AND REHAB's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 56%, which is 10 percentage points above the Alabama average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs.
What Have Inspectors Found at Highlands Health And Rehab?
State health inspectors documented 6 deficiencies at HIGHLANDS HEALTH AND REHAB during 2018 to 2019. These included: 6 with potential for harm.
Who Owns and Operates Highlands Health And Rehab?
HIGHLANDS HEALTH AND REHAB is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility is operated by HUNTSVILLE HOSPITAL HEALTH SYSTEM, a chain that manages multiple nursing homes. With 50 certified beds and approximately 44 residents (about 88% occupancy), it is a smaller facility located in SCOTTSBORO, Alabama.
How Does Highlands Health And Rehab Compare to Other Alabama Nursing Homes?
Compared to the 100 nursing homes in Alabama, HIGHLANDS HEALTH AND REHAB's overall rating (4 stars) is above the state average of 3.0, staff turnover (56%) is significantly higher than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Highlands Health And Rehab?
Based on this facility's data, families visiting should ask: "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's high staff turnover rate.
Is Highlands Health And Rehab Safe?
Based on CMS inspection data, HIGHLANDS HEALTH AND REHAB has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Alabama. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Highlands Health And Rehab Stick Around?
Staff turnover at HIGHLANDS HEALTH AND REHAB is high. At 56%, the facility is 10 percentage points above the Alabama average of 46%. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?
Was Highlands Health And Rehab Ever Fined?
HIGHLANDS HEALTH AND REHAB has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Highlands Health And Rehab on Any Federal Watch List?
HIGHLANDS HEALTH AND REHAB is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.