SANTE OF CHANDLER
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Sante of Chandler has earned a Trust Grade of B+, which indicates that it is above average and recommended for families considering care options. It ranks #59 out of 139 facilities in Arizona, placing it in the top half of the state. The facility's performance has been stable, with 10 concerns identified in both 2022 and 2024, and no serious or critical issues reported. Staffing is a significant weakness, receiving only 1 out of 5 stars, but the turnover rate is impressively low at 0%, meaning staff tend to stay long-term. Notably, there have been no fines reported, indicating good compliance overall, yet there are concerns regarding infection control practices and medication administration that families should consider.
- Trust Score
- B+
- In Arizona
- #59/139
- Safety Record
- Low Risk
- Inspections
- Holding Steady
- Staff Stability ○ Average
- Turnover data not reported for this facility.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Arizona facilities.
- Skilled Nurses ○ Average
- RN staffing data not reported for this facility.
- Violations ○ Average
- 10 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in quality measures, fire safety.
The Bad
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 10 deficiencies on record
May 2024
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0554
(Tag F0554)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, clinical record review, staff interviews, and policy reviews, the facility failed to ensure one resident (...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
Based on observations, interviews, and policy review, the facility failed to ensure that services met professional standards of practice during medication administration using a pill cutter. The defic...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and records review the facility failed to ensure 1 of 1 sampled resident (#57) received approp...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
Based on observations, staff interviews, and policy review, the facility failed to ensure food was served in accordance with professional standards for food service safety. The deficient practice coul...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and records review the facility failed to ensure appropriate infection control practices were ...
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Mar 2022
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, clinical record review, resident and staff interviews, and policy review, the facility failed to ensure o...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, staff interviews, and review of policies, the facility failed to ensure that a physician's orde...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, staff interviews, and policy and procedure review, the facility failed to ensure one of two sam...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0697
(Tag F0697)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, resident and staff interviews, and policy and procedure review, the facility failed to ensure o...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
Based on observations, staff interviews, the glucometer guide, and review of policy and procedures, the facility failed to ensure infection control standards were maintained regarding glucometers and ...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (80/100). Above average facility, better than most options in Arizona.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Arizona facilities.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Sante Of Chandler's CMS Rating?
CMS assigns SANTE OF CHANDLER an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Arizona, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Sante Of Chandler Staffed?
CMS rates SANTE OF CHANDLER's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes.
What Have Inspectors Found at Sante Of Chandler?
State health inspectors documented 10 deficiencies at SANTE OF CHANDLER during 2022 to 2024. These included: 10 with potential for harm.
Who Owns and Operates Sante Of Chandler?
SANTE OF CHANDLER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by SANTE, a chain that manages multiple nursing homes. With 70 certified beds and approximately 66 residents (about 94% occupancy), it is a smaller facility located in CHANDLER, Arizona.
How Does Sante Of Chandler Compare to Other Arizona Nursing Homes?
Compared to the 100 nursing homes in Arizona, SANTE OF CHANDLER's overall rating (4 stars) is above the state average of 3.3 and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Sante Of Chandler?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Sante Of Chandler Safe?
Based on CMS inspection data, SANTE OF CHANDLER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Arizona. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Sante Of Chandler Stick Around?
SANTE OF CHANDLER has not reported staff turnover data to CMS. Staff turnover matters because consistent caregivers learn residents' individual needs, medications, and preferences. When staff frequently change, this institutional knowledge is lost. Families should ask the facility directly about their staff retention rates and average employee tenure.
Was Sante Of Chandler Ever Fined?
SANTE OF CHANDLER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Sante Of Chandler on Any Federal Watch List?
SANTE OF CHANDLER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.