THE CENTER AT VAL VISTA, LLC
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
The Center at Val Vista, LLC has received a Trust Grade of A, indicating it is considered excellent and highly recommended among nursing homes. Ranked #35 out of 139 facilities in Arizona, it places in the top half, while holding the #27 position out of 76 in Maricopa County, suggesting limited competition in the area. The facility is on an improving trend, reducing issues from 2 in 2023 to 1 in 2025, which is encouraging. Staffing is average with a rating of 3 out of 5 stars and a turnover rate of 38%, which is better than the state average, indicating staff are relatively stable and familiar with the residents. Notably, there were no fines recorded, which is a positive sign; however, there have been concerns raised, such as medications being improperly stored for some residents, which could lead to unsafe self-administration, and a failure to protect residents' personal property, highlighting areas where improvements are needed.
- Trust Score
- A
- In Arizona
- #35/139
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 38% turnover. Near Arizona's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Arizona facilities.
- Skilled Nurses ✓ Good
- Each resident gets 42 minutes of Registered Nurse (RN) attention daily — more than average for Arizona. RNs are trained to catch health problems early.
- Violations ○ Average
- 6 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
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5-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
-
Staff turnover below average (38%)
10 points below Arizona average of 48%
Facility shows strength in quality measures, fire safety.
The Bad
Near Arizona avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 6 deficiencies on record
May 2025
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0554
(Tag F0554)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, observations, resident and staff interviews, and review of policy, the facility failed to ensur...
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Dec 2023
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, clinical record review, staff and family interviews and facility policy review, the facility failed to en...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, resident and staff interviews, and facility documentation, the facility failed to ensure that one residen...
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Jun 2021
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Staffing Information
(Tag F0732)
Could have caused harm · This affected 1 resident
Based on observations, staff interviews and policy and procedures, the facility failed to ensure the daily nursing staffing information posted was accurate. The deficient practice could result in resi...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, staff interviews, and policy and procedure, the facility failed to ensure one resident's (#3) m...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on an observation, staff interviews, policy and procedures and Centers for Disease Prevention and Control (CDC) guidelines, the facility failed to ensure infection control protocol was implement...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in Arizona.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Arizona facilities.
- • 38% turnover. Below Arizona's 48% average. Good staff retention means consistent care.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is The Center At Val Vista, Llc's CMS Rating?
CMS assigns THE CENTER AT VAL VISTA, LLC an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Arizona, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is The Center At Val Vista, Llc Staffed?
CMS rates THE CENTER AT VAL VISTA, LLC's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 38%, compared to the Arizona average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at The Center At Val Vista, Llc?
State health inspectors documented 6 deficiencies at THE CENTER AT VAL VISTA, LLC during 2021 to 2025. These included: 6 with potential for harm.
Who Owns and Operates The Center At Val Vista, Llc?
THE CENTER AT VAL VISTA, LLC is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by VERITAS MANAGEMENT GROUP, a chain that manages multiple nursing homes. With 96 certified beds and approximately 58 residents (about 60% occupancy), it is a smaller facility located in GILBERT, Arizona.
How Does The Center At Val Vista, Llc Compare to Other Arizona Nursing Homes?
Compared to the 100 nursing homes in Arizona, THE CENTER AT VAL VISTA, LLC's overall rating (5 stars) is above the state average of 3.3, staff turnover (38%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting The Center At Val Vista, Llc?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is The Center At Val Vista, Llc Safe?
Based on CMS inspection data, THE CENTER AT VAL VISTA, LLC has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Arizona. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at The Center At Val Vista, Llc Stick Around?
THE CENTER AT VAL VISTA, LLC has a staff turnover rate of 38%, which is about average for Arizona nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was The Center At Val Vista, Llc Ever Fined?
THE CENTER AT VAL VISTA, LLC has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is The Center At Val Vista, Llc on Any Federal Watch List?
THE CENTER AT VAL VISTA, LLC is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.