VI AT GRAYHAWK, A VI AND PLAZA COMPANIES COMMUNITY
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
The VI at Grayhawk has received an excellent Trust Grade of A, indicating it is highly recommended and performs better than most facilities. It ranks #38 out of 139 in Arizona and #29 out of 76 in Maricopa County, placing it in the top half of both categories. The facility's performance has been stable, with the same number of issues reported in both 2021 and 2024. Staffing is a strong point, boasting a perfect 5/5 rating and a turnover rate of just 34%, well below the state average, which suggests that staff are experienced and familiar with the residents. However, there have been some concerns; for instance, staff failed to securely use a gait belt during transfers for one resident, which could pose safety risks, and another resident's oxygen tubing was not properly secured, potentially leading to accidents. Overall, while the facility has notable strengths, families should be aware of these concerns in care practices.
- Trust Score
- A
- In Arizona
- #38/139
- Safety Record
- Low Risk
- Inspections
- Holding Steady
- Staff Stability ○ Average
- 34% turnover. Near Arizona's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Arizona facilities.
- Skilled Nurses ✓ Good
- Each resident gets 82 minutes of Registered Nurse (RN) attention daily — more than 97% of Arizona nursing homes. RNs are the most trained staff who catch health problems before they become serious.
- Violations ✓ Good
- Only 4 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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5-Star Staffing Rating · Excellent nurse staffing levels
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4-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
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Staff turnover below average (34%)
14 points below Arizona average of 48%
Facility shows strength in staffing levels, quality measures, fire safety.
The Bad
12pts below Arizona avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 4 deficiencies on record
Aug 2024
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, staff interviews, facility documentation and policy review, the facility failed to ensure resid...
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Feb 2024
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, staff interviews, and review of facility documentation, the facility failed to ensure one resident's (#27)...
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Nov 2021
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, clinical record review, staff interviews, and review of policies and procedures, the facility failed to e...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observation, staff interviews, and policy and procedures, the facility failed to ensure infection control standards were maintained regarding glucometers. The facility census was 33. The defi...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in Arizona.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Arizona facilities.
- • Only 4 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Vi At Grayhawk, A Vi And Plaza Companies Community's CMS Rating?
CMS assigns VI AT GRAYHAWK, A VI AND PLAZA COMPANIES COMMUNITY an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Arizona, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Vi At Grayhawk, A Vi And Plaza Companies Community Staffed?
CMS rates VI AT GRAYHAWK, A VI AND PLAZA COMPANIES COMMUNITY's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 34%, compared to the Arizona average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Vi At Grayhawk, A Vi And Plaza Companies Community?
State health inspectors documented 4 deficiencies at VI AT GRAYHAWK, A VI AND PLAZA COMPANIES COMMUNITY during 2021 to 2024. These included: 4 with potential for harm.
Who Owns and Operates Vi At Grayhawk, A Vi And Plaza Companies Community?
VI AT GRAYHAWK, A VI AND PLAZA COMPANIES COMMUNITY is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by VI LIVING, a chain that manages multiple nursing homes. With 36 certified beds and approximately 31 residents (about 86% occupancy), it is a smaller facility located in SCOTTSDALE, Arizona.
How Does Vi At Grayhawk, A Vi And Plaza Companies Community Compare to Other Arizona Nursing Homes?
Compared to the 100 nursing homes in Arizona, VI AT GRAYHAWK, A VI AND PLAZA COMPANIES COMMUNITY's overall rating (5 stars) is above the state average of 3.3, staff turnover (34%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Vi At Grayhawk, A Vi And Plaza Companies Community?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Vi At Grayhawk, A Vi And Plaza Companies Community Safe?
Based on CMS inspection data, VI AT GRAYHAWK, A VI AND PLAZA COMPANIES COMMUNITY has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Arizona. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Vi At Grayhawk, A Vi And Plaza Companies Community Stick Around?
VI AT GRAYHAWK, A VI AND PLAZA COMPANIES COMMUNITY has a staff turnover rate of 34%, which is about average for Arizona nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Vi At Grayhawk, A Vi And Plaza Companies Community Ever Fined?
VI AT GRAYHAWK, A VI AND PLAZA COMPANIES COMMUNITY has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Vi At Grayhawk, A Vi And Plaza Companies Community on Any Federal Watch List?
VI AT GRAYHAWK, A VI AND PLAZA COMPANIES COMMUNITY is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.