BARNES HEALTHCARE

1010 BARNES STREET, LONOKE, AR 72086 (501) 676-3700
For profit - Limited Liability company 141 Beds MARSH POINTE MANAGEMENT Data: November 2025 3 Immediate Jeopardy citations
Trust Grade
9/100
#141 of 218 in AR
Last Inspection: January 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Barnes Healthcare in Lonoke, Arkansas, has received a Trust Grade of F, indicating significant concerns about its care quality. Ranked #141 out of 218 facilities in the state places it in the bottom half, while its county rank of #4 out of 7 suggests that there are only three local options that are better. The facility is worsening, with issues increasing from 2 in 2024 to 13 in 2025. Despite having an excellent staffing rating of 5 out of 5 stars, with a turnover rate of 51% that is average for the state, the nursing home has concerning fines totaling $34,623, which is higher than 89% of Arkansas facilities. Specific incidents include failure to properly maintain kitchen safety standards, resulting in serious risks of foodborne illness and potential harm to residents, as well as inadequate storage of potentially hazardous items, which created significant safety concerns. While staffing is a strength, the facility's critical health and safety deficiencies highlight serious weaknesses that families should consider.

Trust Score
F
9/100
In Arkansas
#141/218
Bottom 36%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
2 → 13 violations
Staff Stability
⚠ Watch
51% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
$34,623 in fines. Lower than most Arkansas facilities. Relatively clean record.
Skilled Nurses
✓ Good
Each resident gets 60 minutes of Registered Nurse (RN) attention daily — more than 97% of Arkansas nursing homes. RNs are the most trained staff who catch health problems before they become serious.
Violations
⚠ Watch
30 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★★★★★
5.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2024: 2 issues
2025: 13 issues

The Good

  • 5-Star Staffing Rating · Excellent nurse staffing levels
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in staffing levels, fire safety.

The Bad

2-Star Overall Rating

Below Arkansas average (3.1)

Below average - review inspection findings carefully

Staff Turnover: 51%

Near Arkansas avg (46%)

Higher turnover may affect care consistency

Federal Fines: $34,623

Above median ($33,413)

Moderate penalties - review what triggered them

Chain: MARSH POINTE MANAGEMENT

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 30 deficiencies on record

3 life-threatening
Jan 2025 13 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected 1 resident

Based on observation, interviews, record review, and policy the facility failed to ensure bed linens were maintained in clean condition for two (Resident #28 and #36) of seven residents sampled for sa...

Read full inspector narrative →
Based on observation, interviews, record review, and policy the facility failed to ensure bed linens were maintained in clean condition for two (Resident #28 and #36) of seven residents sampled for safe, clean, and comfortable homelike environment. The findings are: A review of Resident #28 ' s admission report showed Resident #28 had diagnoses of bipolar, depressive episodes, stroke, and psychosis. A review of Resident #36 ' s admission report showed Resident #36 had diagnoses of Alzheimer's disease, dementia, and schizophrenia. During observations on 1/6/2025 at 10:37AM and 2:45PM, Resident #36 ' s bed on the right side of the room was covered with a blue bed spread that had white unknown substance scattered on top of the cover. The folded blue blanket at the head of the bed had an unknown dried smeared white stain on the top right corner. The side of the bed cover that hung towards the floor had unknown brownish stains along the middle third of the linen. During observations on 1/6/2025 at 10:38AM and 2:46PM, on the left side of Resident #36 ' s room, a second bed contained unknown substances of black and brown specks grouped together on the bottom right corner with unknown black spots scattered along the left side length of the bed. During observations on 1/6/2025 at 10:40AM and 2:48PM a bed on the right side of Resident #28 ' s room against the wall, in the center of the bed linen was a dried yellowish-brown stain. Certified Nursing Aide (CNA) #8 was interviewed in person on 1/9/2025 at 7:05AM. CNA #8 stated residents will get their bed linens changed after showers or accidents. Some of the residents prefer to change their own sheets and will ask for clean bed linens. When linens are dirty on non-shower days the linens are to be changed. CNA #7 was interviewed in person on 1/9/2025 at 7:15AM. CNA #7 stated, bed linens are changed as needed, after showers or if residents ask for clean linens on non-shower days. Residents with their own bed linens will ask for their linens to be changed. Laundry will return linens to resident's room. When laundry is unable to have linens back the same day it is explained to residents that laundry still has the linens and facility linens are provided. Licensed Practical Nurse (LPN) #5 was interviewed in person on 1/9/2025 at 7:20AM. LPN #5 stated, residents have their sheets changed on shower days and as needed. Registered Nurse (RN) #6 was interviewed in person on 1/9/2025 at 7:30AM. RN #6 confirmed bed linens are changed on shower days, or any time linens are soiled. Residents that had soiled their bed will ask me for clean linens due to not wanting others to know. The clean linens are provided. Residents with personal bed linens are changed the same way as facility linens. Residents with personal linens are provided facility linens if laundry was unable to return them the same day. The Director of Nursing (DON) was interviewed in person on 1/9/2025 at 7:48AM. The DON confirmed staff should have changed the bed linens in [resident ' s room number] due to linens had been soiled. The bed on the other side of the room was also dirty. The DON was interviewed in person on 1/9/2025 at 7:51AM and stated, the bed in [resident ' s room number] did need to be changed. The Administrator was interviewed in person on 1/9/2025 at 7:55AM and confirmed that both beds in Resident #36 ' s room looked dirty and needed to be changed. The Administrator was interviewed in person on 1/9/2025 at 7:57AM and confirmed the bed on the right side of Resident #28 ' s room against the wall, should be changed. A review of facility policy titled Policy and Practices for Infection Control showed: 1. The facility's infection control policies and practices apply equal to all personnel, consultants, contractors, residents, visitors, volunteer workers, and the general public alike, regardless of race, color, creed, national origin, religion, age, sex, handicap, marital or veteran status or payor source. 2. The objective of our infection control policies and practices are to: a. Prevent, detect, investigate and control infections in the facility b. Maintain a safe, sanitary, and comfortable environment for personnel, residents. Visitors and the general public f. Provide guidelines for the safe cleaning ad reprocessing of reusable resident-care equipment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

Based on observations, interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure preadmission screening and resident review ...

Read full inspector narrative →
Based on observations, interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure preadmission screening and resident review (PASRR) was completed for 1 (Resident #32) of 1 resident reviewed for preadmission screening due to diagnosis. Findings include: On 01/08/2025 at 9:30 AM, the Director of Nursing (DON), stated the facility did not have a policy for Preadmission Screening and Resident Review. A review of the admission Record, indicated the facility admitted Resident #32 with diagnoses that included schizophrenia, vascular dementia, mood disorder, anxiety disorder, and psychosis. Resident #32's actual admission date to the facility was 07/13/2020. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/19/2024, revealed Resident #32 had a Brief Interview for Mental Status (BIMS) score of 0, which indicated the resident had severe cognitive impairment. Active diagnoses were marked for mood disorder, anxiety disorder, psychotic disorder, schizophrenia. The admission 5-day MDS with an ARD of 07/20/2020 did not have schizophrenia marked. A review of Resident #32's Care Plan, initiated on 05/21/2024, revealed the resident had a risk for adverse reactions from behavior disturbances as related to vascular dementia with behavioral disturbance, schizophrenia, psychosis and mood disorder. Interventions included: administer and monitor effectiveness of medications as prescribed by physician; anticipate needs and provide them before the resident becomes overly stressed; educate resident on other effective coping skills for dealing with feelings; explain care in advance to resident; intervene during behavioral outbursts to protect the safety of the resident and others; investigate/monitor the need for psychological/psychiatric support. Provide services if desired by the resident/family and ordered by the physician; monitor and document any non-pharmacological interventions used to deter behavior prior to as needed medication administration; observe and record changes in behavioral symptoms; provide resident with diversional activities when behavioral symptoms arise; provide resident with one-on-one attention as needed; and reinforce positive behavior. Preadmission screening and resident review were not mentioned in the care plan. A review of the PASRR, a letter dated 05/19/2020 from [company name] stated it was determined Resident #32 was a non-PASRR client. Upon reviewing the entire information sent in for the PASRR, only one diagnosis was given: mild neurocognitive disorder and was marked no for having a diagnosis or history of mental illness (schizophrenia). During an interview on 01/08/2025 at 8:44 AM, the Director of Nursing (DON) confirmed there had been no PASRR completed after the 05/19/2020 PASRR and confirmed that Resident #32 entered the facility on 07/13/2020.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

Based on interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure family/responsible party and resident were included in th...

Read full inspector narrative →
Based on interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure family/responsible party and resident were included in the care plan process for 1 (Resident #47) of 1 resident reviewed for care plan meetings. The findings include: A review of the admission Record, indicated the facility admitted Resident #47 with diagnoses that included down syndrome, abnormal weight loss, seizures, dysphagia, anxiety disorder, and insomnia. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/18/2024, revealed Resident #47 had a Brief Interview for Mental Status (BIMS) score of 00 which indicated the resident had severe cognitive impairment. The MDS was marked resident and family participation in assessment and goal setting. A review of Resident #47's Care Plan, initiated on 07/03/2023, revealed the resident/family or physician had determined the resident had a need for long term care. Interventions included: educate resident/family of benefits of nursing home care. A review of Progress Notes on 01/08/2025, from 01/01/2024 through 05/29/24, revealed no care plan meeting notes in the medical record for Resident #47. A review of Miscellaneous Paperwork scanned into the electronic medical record for Resident #47 revealed no care plan meeting information. During an interview on 01/09/2025 at 09:29 AM, the MDS Coordinator stated that the care plan meetings were set up by the Social Director (SD) and that assistance was now being provided in the process by the MDS coordinator. When asked who should be included in the invitation, the MDS coordinator confirmed that it should include the families, social, assistant director of nursing or director of nursing, dietary, MDS coordinator and the resident. During an interview on 01/09/2025 at 10:00 AM, the Director of Nursing (DON) stated that care plan meetings were set up by the MDS Coordinator and the SD. During an interview on 01/09/2025 at 10:40 AM, the SD was unable to locate any documentation, notes, or verification for family invitations being sent for Resident #47. No records were found prior to June 2024. The SD stated that letters were sent out to the family and if the resident was cognitive, they were given a letter as well and that a copy of the letter was kept with memos written on the copied letter if no one was going to attend or any other note that needed to be kept. The SD confirmed that the actual care plan meeting, with signatures included, was now being kept and was scanned into the electronic medical record. No policy was provided for the care planning process during the survey.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0687 (Tag F0687)

Could have caused harm · This affected 1 resident

Based on interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure treatment was provided for the left foot for 1 (Resident ...

Read full inspector narrative →
Based on interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure treatment was provided for the left foot for 1 (Resident #47) of 1 resident reviewed for skin and wound treatments and care. Findings include: A review of a facility policy titled, Medication Policy, revised in April 2007 stated, all the resident's clinical record must have an order for over-the-counter medications and if ordered will be supported by the appropriate care processes and practices. A review of the admission Record, indicated the facility admitted Resident #47 with diagnoses that included down syndrome, seizures, abnormal weight loss and dysphagia. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/18/2024, revealed Resident #47 had a Brief Interview for Mental Status (BIMS) of 0 and no staff assessment for mental status had been completed. No area was marked for issues with the feet. A review of Resident #47's Care Plan, revised on 10/09/2023, revealed the resident had a slight risk for impaired skin integrity/pressure ulcers, related to incontinent episodes, risk for nutritional deficit. Interventions included: assess and record changes in skin status and assist resident with showers twice weekly, PRN and upon request. Intervention for treatment to the left foot, first and 2nd toenail was not included in the care plan. A review of the Order Summary Report, revealed Resident #47 had an order from 01/25/2024, for Povidone-Iodine external solution, apply to nailbed, topically every 24 hours as needed for left foot, 1st and 2nd toenail until healed. A review of Treatment Administration Record (TAR), revealed Resident #47 had a treatment order in place for Povidone-Iodine external solution, apply to nailbed, topically every 24 hours as needed for left foot, 1st and 2nd toenail until healed. TARs from January 2024-May 2024 indicated the treatment was only provided once on 01/25/2024. A review of Progress Notes indicated Resident #47 had documentation on 01/25/2024, First and 2nd left (L) toenail not connected to nail bed. Nails removed. Beds cleaned with povidone-iodine per physician orders. No redness, swelling, pain, or drainage at sites. Tolerated without difficulty. No other documentation regarding left foot was found from February-May 2024. A review of the skin observation tool for the following dates in 2024, 1/2, 2/7, 3/2, 4/5, 5/3, 5/10, 5/18, 5/24, and 5/29 indicated that the resident had psoriasis patches present. No mention of toenails of left foot mentioned on the skin observation tool. During an interview on 01/09/2025 at 8:49 AM, the Director of Nursing (DON) was unable to state the reason as to why the Povidone-Iodine was not documented on the TAR. The DON stated that the treatment nurse was not working at the facility at the time the resident resided in the facility. The DON confirmed that the nurses should have signed the TAR off if the treatment was provided.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

Based on observation, interviews, record review, and facility policy review, it was determined that the facility failed to ensure the medication regimen was free from unnecessary medications without a...

Read full inspector narrative →
Based on observation, interviews, record review, and facility policy review, it was determined that the facility failed to ensure the medication regimen was free from unnecessary medications without adequate indications for its use for 1(Resident #7) of 1 resident reviewed for unnecessary medications. Findings Included: Review of a facility policy titled, Medication Therapy Policy, no date indicated Medication use shall be consistent with an individual's condition, prognosis, values, wishes, and responses to such treatments. A review of an admission Record indicated the facility admitted Resident #7 with chronic kidney disease stage 3 (kidneys have mild to moderate damage and have difficulty filtering waste and excess fluid from the blood) The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/20/2024, revealed Resident #7 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated the resident was cognitively intact. During a record review, Resident #7 ' s order summary, revealed three medications without proper indications for their use. Orders read as follows: [Antidepressant medication name] 12.5mg give 12.5mg by mouth at bedtime [Thyroid hormone medication name] 175mcg give 1 tablet by mouth one time a day [Antidiabetic medication name] 500mg give 1 tablet by mouth 2 times a day No indications for use we present on the orders. During an interview on 01/09/25 09:22 AM the MDS Coordinator revealed the importance of ensuring the diagnosis for each resident is linked to the medication in the orders so the medication can reveal what it is used for. The MDS Coordinator also revealed that not having a diagnosis properly linked to medication could affect the care of the resident and all medications such be linked appropriately.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Menu Adequacy (Tag F0803)

Could have caused harm · This affected 1 resident

Based on observation, record review and interview, the facility failed to ensure meals were prepared and served in accordance with the planned, written menu to meet the nutritional needs of the reside...

Read full inspector narrative →
Based on observation, record review and interview, the facility failed to ensure meals were prepared and served in accordance with the planned, written menu to meet the nutritional needs of the residents for 1 of 2 meals observed. The findings are: 1. On 1/6 /25 at 12:35 PM, a #12 (3 ounces) scoop was used by Dietary [NAME] (DC) #4 in the mechanical soft yogurt baked chicken for serving. The menu for the 01/06/25 lunch meal indicated 4 ounces per serving, a difference of 1 ounce. 2. On 1/6/25 at 12:37 PM, the menu for the lunch meal indicated 4 ounces for pureed yogurt baked chicken and 1 pureed wheat dinner roll. A #12 scoop (3 ounces) was used in the pureed yogurt baked chicken for meal service, a difference of 1 ounce. No pureed dinner roll was served to pureed diets. There were no substitutions served to the residents in place of a dinner roll. 3. On 1/6/25 At 1:03 PM, DC #1 was interviewed and was asked why no dinner roll was served to the residents on pureed diets. DC #1 stated she was told by the previous Dietary Manager not to serve bread to the residents on pureed diets. DC #1 was asked if substitutions were given in place of dinner rolls. DC #1 confirmed that she did not give extra food items in place of dinner rolls. 4. On 1/6/25 at 1:09 PM, DC #4 was asked what scoop size she had used to serve ground meat and pureed meat. DC #4 stated she used a #12 scoop. When asked if she had reviewed the menu beforehand to ensure she was using the correct serving scoop and to confirm how many servings she gave to each resident, DC #1 stated she had not reviewed the menu and that she gave one serving to each resident.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observation, interview, and facility policy review, it was determined that the facility failed to ensure staff did not place dirty meal trays on the meal transport cart while clean trays were...

Read full inspector narrative →
Based on observation, interview, and facility policy review, it was determined that the facility failed to ensure staff did not place dirty meal trays on the meal transport cart while clean trays were still on the metal transport cart being served to residents to avoid cross-contamination. The findings are: During an observation of the lunch meal on 1/6/2025 at 12:54 PM, this surveyor observed Certified Nursing Assistant (CNA) #9 placed lunch meal trays that were dirty, due to the residents already consuming the meal, on the meal transport cart with four (4) resident meal trays that still needed to be served to the residents. During an interview with CNA #9 on 1/6/2025 at 12:54 PM, he confirmed that he should not place dirty meal trays on the meal cart with meal trays that had not been served to the residents. During an interview with the Director of Nursing (DON) on 1/9/2025 at 9:43 AM, the DON confirmed that staff should not place dirty meal trays on the meal cart with meal trays that had not been served to the residents due to it being an infection control issue. Review of the facility policy titled, Policies and Practices- Infection Control, with a revision date of July 2014 noted Policy Statement This facility's infection control policies and practices are intended to facilitate maintaining a safe, sanitary and comfortable environment and to help prevent and manage transmission of diseases and infections. Policy Interpretation and Implementation 1. This facility's infection control policies and practices apply equally to all personnel. 2. The objective of our infection control policies and practices are to: a. Prevent, detect, investigate, and control infections in the facility; b. Maintain a safe, sanitary, and comfortable environment for personnel, residents, visitors, and the general public. 4. All personnel will be trained on our infection control policies and practices upon hire and periodically thereafter.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interviews, and facility document review, it was determined that the facility failed to complete an accu...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interviews, and facility document review, it was determined that the facility failed to complete an accurate Minimum Data Set (MDS) for 7 (Residents #5, # 25, #16, #27, #41, #14, #22) of 11 sample mix residents. The findings are: Review of Resident #5's admission Record noted the resident was admitted on [DATE] with diagnoses of peripheral vascular disease (PVD) (slow and progressive disorder of the blood vessels), cerebral infarction(stroke) and presence of cardiac pacemaker. Review of Resident #5's Order Summary Report dated 1/8/2024 noted [anti-platelet medication name] Tablet 75 milligrams (MG) give 1 tablet by mouth one time a day for blood clot prevention; [nonsteroidal anti-inflammatory (NSAID) medication name] enteric coated (EC) tablet delayed release 81 MG give 1 tablet by mouth one time a day for prophylactic. Review of Resident #5's annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/23/2024 noted in section N0415. High Risk Drug Classes: Use and Indication E. Anticoagulant Yes. Review of Resident #25's admission Record noted the resident was admitted on [DATE] with a diagnosis of pleural effusion (a collection of fluid around the lungs). Review of Resident #25's Order Summary Report dated 1/8/2025 noted [NSAID medication name] 81 oral tablet chewable give 1 tablet through gastrostomy tube (G-Tube) one time a day for pain. Review of Resident #25's annual MDS with an ARD of 12/11/2024 noted Section N0415. High Risk Drug Classes: Use and Indication E. Anticoagulant Yes. Review of Resident #16's admission Record noted the resident was admitted on [DATE] with a diagnosis of stroke (cerebral infarction). Review of Resident #16's Order Summary Report dated 1/6/2025 noted [NSAID medication name] oral tablet give 325 milligrams (mg) by mouth one time a day for blood thinner. Review of Resident #16's quarterly MDS with an ARD of 11/26/2024 noted in section N0415. High Risk Drug Classes: Use and Indication E. Anticoagulant yes. Review of the admission Record indicated the facility admitted Resident #27 with diagnoses that included atherosclerotic heart disease, cerebral infarction, peripheral vascular disease and insomnia. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/01/2024, revealed Resident #27 had a Brief Interview for Mental Status (BIMS) score of 5 which indicated the resident had severe cognitive impairment. The MDS was marked for anticoagulant and hypnotic use. A review of Resident #27's Care Plan, initiated on 05/21/2020, revealed the resident had a potential for pressure ulcers status post cerebral infarction with left hemiparesis; makes only slight changes in body positioning; incontinent of bowel and bladder, during a move, skin probably slides to some extent against the sheets; thin fragile skin, taking routine full strength aspirin due to her history of cerebral infarction and myocardial infarction, with potential for easily tearing and/or bleeding. Resident #27's skin bruises easily related to [NSAID medication name therapy. Interventions included: to assist with showers/baths 3 times per week and prn. Observe for and report to nurses of any changes in skin integrity and ensure that Resident #27's skin is thoroughly clean and dry. Insomnia and the use of [over the counter (OTC) supplement name] were not included in the care plan A review of the Order Summary Report, revealed Resident #27 had orders for [NSAID medication name] 325 mg, give 1 tablet by mouth one time a day for cerebral infarction and [OTC supplement name] 3 mg, give 3 tablets by mouth in the evening for insomnia. A review of the Medication Administration Record (MAR) revealed Resident #27 was receiving [NSAID medication name] 325 mg 1 tablet every day for cerebral infarction and [OTC supplement name] 3 mg, 3 tablets every evening for insomnia. A review of the admission Record indicated the facility admitted Resident #41 with diagnoses that included paranoid schizophrenia, mild dementia with behavioral symptoms, and essential hypertension. The annual Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/19/2024, revealed Resident #41 had a Brief Interview for Mental Status (BIMS) score of 8 which indicated the resident had moderate cognitive impairment. The MDS was marked for anticoagulant use and weight loss of 5% or more in the last month or loss of 10% or more in the last six months. A review of Resident #41's Care Plan, initiated on 01/23/2024, revealed the resident had a significant weight loss. Interventions included: obtain weights as indicated/as ordered and inform MD of significant weight loss, offer snacks as ordered/per resident's request and assist resident to eat, provide diet as ordered, and refer to dietician for possible diet modification(s). No care plan was noted for aspirin use of deep vein thrombosis (DVT) prophylaxis. A review of the Order Summary Report revealed Resident #41 had orders for enteric coated [NSAID medication name] 81 mg delayed release, give 1 tablet by mouth one time a day for DVT prophylaxis. A review of the Medication Administration Record (MAR), revealed Resident #41 was receiving enteric coated [NSAID medication name] 81 mg delayed release, give 1 tablet by mouth one time a day for DVT prophylaxis. A review of weight list, indicated Resident #41 had a weight gain. Resident #41's previous month weight was taken on 12/05/2024 with a weight of 149.2. Weight on 06/03/2024 was 140. During an observation of the resident smoke break on 1/7/2025 at 1:31 PM, the surveyor observed Resident #14 did not have on a smoking apron. Two staff were present during the smoke break. Staff had residents ' cigarettes and a lighter. Smoking ashtray was present along with a fire extinguisher. Review of Resident #14's Assessments did not note the resident was assessed for smoking. Review of Resident #14's admission Record noted the resident was admitted on [DATE] with a diagnosis of chronic obstructive pulmonary disease (COPD). Review of Resident #14's Care Plan with a date of 7/16/2024 noted Resident #14 was a risk for potential injuries and health complications related to history of smoking. Cigarettes and lighters to be kept at the nurses station and given to resident upon request. Complete smoking assessment quarterly to assess safety of smoking outside. Provide resident with assistance needed. Provide resident/ family with education regarding proper places to smoke and provide education regarding risk of smoking and benefits of quitting. Provide resident/ family with education regarding risks of smoking. Review of Resident #14's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/1/2025 did not note in section J tobacco use. Review of Resident #22's admission Record noted the resident was admitted on [DATE] with a diagnosis of schizoaffective disorder. Review of Resident #22's Annual MDS with an ARD of 11/10/2024 noted Psychiatric/ Mood Disorder I5950. Psychotic disorder (other than schizophrenia) Yes; 16000. Schizophrenia Yes. During an interview with the Director of Nursing (DON) on 1/7/2025 at 1:34 PM, she confirmed no smoking assessment was completed, and the resident should have had one completed prior to smoking. The DON confirmed that the resident should have been assessed for smoking for safety purposes. During an interview with the MDS Coordinator on 1/9/2025 at 9:00 AM, she confirmed Resident #14's MDS did not indicate the resident was a tobacco user and it should. During an interview with the Director of Nursing (DON) on 1/9/2025 at 9:24 AM, she confirmed Resident #14's MDS should indicate the resident is a smoker. During an interview with the MDS Coordinator on 1/9/2025 at 9:14 AM she confirmed Resident #22 does not have a diagnosis of Schizophrenia and that the resident has a diagnosis of schizoaffective disorder. The MDS Coordinator confirmed the MDS with an ARD of 11/10/2024 should have indicated Schizoaffective not Schizophrenia as the resident is not Schizophrenic. During an interview on 01/09/2025 at 9:29 AM, the MDS Coordinator explained that the importance of coding the MDS accurately was to ensure medications were administered correctly and that errors could be made and that it was for the residents' well-being and that weights should be accurately recorded in the MDS. The MDS coordinator confirmed that the [NSAID medication name] was coded as an anticoagulant and the [OTC supplement name] was coded as a hypnotic for Resident #27 and that Resident #41 did not have a weight loss but a weight gain and was coded incorrectly and the [NSAID medication name] was coded as an anticoagulant. During an interview with the Director of Nursing (DON) on 1/9/2025 at 9:37 AM, she confirmed Resident #22 does not have a diagnosis of Schizophrenia and that the resident has a diagnosis of other schizoaffective disorders. She confirmed the MDS with an ARD of 11/10/2024 should not have indicated Schizophrenia because the resident does not have a diagnosis of Schizophrenia. During an interview on 01/09/2025 at 10:00 AM, the Director of Nursing (DON) confirmed medications were coded incorrectly on the MDS and that the MDS Coordinator was responsible for ensuring accuracy of the MDS. The DON confirmed that Resident #27's MDS had been coded incorrectly for the [NSAID medication name] use, that it should have been marked as an antiplatelet and that [OTC supplement] was not a hypnotic medication as marked on the MDS. The DON confirmed that Resident #41's MDS was coded incorrectly for [NSAID medication name] use as an anticoagulant and that the resident had a weight gain, not a weight loss. During an interview with the MDS Coordinator on 1/9/2025 at 10:25 AM, she confirmed Residents #5, #25, #16, #41 and #27 should not have had [NSAID mediation name] coded on the MDS as an anticoagulant and that it should have been coded as an antiplatelet.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0645 (Tag F0645)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview, and facility document review, it was determined that the facility failed to ensure a Preadmis...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview, and facility document review, it was determined that the facility failed to ensure a Preadmission Screening and Resident Review (PASRR) was completed prior to admission to ensure the resident received the needed care and services in the most appropriate setting for 3 (Residents #16, #22,#32) of 4 sampled residents whose records were reviewed for PASRR screening information. The findings are: Review of Resident #16's [company name] letter, submitted by another facility, dated 5/14/2018, for a Level I application and the resident was considered a change of condition. Review of Resident #16's Division of Medical Services (DMS) 787 dated 6/11/2018 noted in Section II the resident had a diagnosis of Mental Retardation (MR)/ Intellectual Development disorder (IDD). Mental Retardation developed before the resident reached age [AGE], and the resident had a Developmental Disability before reaching the age of 22. Mental Illness section noted Resident #16 has a diagnosis of schizophrenia has received treatment within the last two years at a mental hospital. The DMS 787 also documented that the resident has a diagnosis of dementia. Review of Resident #16's DMS-780 dated 6/11/2018 noted the Diagnostic and Statistical Manual of Mental Disorders- Fourth Edition- (DSM-IV) was utilized to substantiate the following diagnosis of dementia (including Alzheimer's, cognitive disorder, alcohol/ drug and other related disorders). Major neurocognitive disorder, IDD list for dementia diagnosis. The diagnosis was made on the basis of a mental status examination. Behavior, history or physical findings that lead to the dementia diagnosis: Refusing meds, mood lability, psychosis, poor safety awareness. Diagnosis of dementia first made in 2015. Section II B. note the resident has a diagnosis of Schizophrenia, is the primary diagnosis and existed prior to the onset of dementia. Review of Resident #16's Arkansas Department of Health and Human Services Evaluation of Medical Need Criteria (DHHS-703) dated 6/11/2018 noted the resident has a diagnosis of schizophrenia and IDD Mental disorder. The document noted it was electronically processed on 6/12/2018 and emailed to medical needs. Review of Resident #16's Division of Provider Services and Quality Assurance (DPSQA) Office of Long Term Care (OLTC) letter dated June 15,2018 noted they were unable to process the application for nursing home care due to lack of information in following area(s) and or additional information is needed to accurately review the application: Licensed Practical Nurse (LPN) signature missing and completed Minimum Data Set (MDS). Because of these items, the processing of the application was being delayed and to avoid further delay resubmit by 6/28/2018. Review of Resident #16's admission Record with an admission date of 6/11/2018 noted diagnoses of schizophrenia and a mental disorder. Review of Resident #16's Update Diagnosis with a date of 3/8/2022 noted a diagnosis of schizophrenia as a primary admitting diagnosis. Review of Resident #16's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 11/26/2024 noted the resident had a score of 9 (08-13 indicates moderately impaired) on the Brief Interview for Mental Status (BIMS). Section I. Active Diagnosis Psychiatric/ Mood Disorder I6000. Schizophrenia yes. Review of Resident #16's electronic chart documented no PASRR II, or exemption located on the electronic chart. During an interview with the MDS Coordinator on 1/7/2025 at 2:59 PM, this surveyor requested Resident #16's Pre-admission Screening documents and [company name] letter that would indicate either a Level II or exempt from a Level II PASRR. The MDS Coordinator revealed 2018 was the last time Resident #16 was seen for [company name]/ Med Needs and that she did not have a copy of the paperwork that indicated whether or not the resident had a Level II PASRR for diagnoses of schizophrenia and intellectual or developmental disability (IDD) Disorder and that there was no Level II exempt or instructions for specialized services. During an interview with the Director of Nursing (DON) on 1/9/2025 at 9:31 PM, she confirmed a PASSR should have been submitted for Resident #16 to the Office of Long-Term Care (OLTC) for the resident to receive a Level II for schizophrenia diagnosis. Review of Resident #22's [company name] letter submitted by another facility dated 6/28/2018 for a Level I application and the resident was considered a change of condition. Review of Resident #22's admission Record noted the resident was admitted on [DATE] with a diagnosis of schizoaffective disorder. Review of Resident #22's Division of Medical Services (DMS) 787 dated 11/8/2022 noted in Mental Illness section noted Resident #22 had a diagnosis of schizoaffective and there was presenting evidence of disturbance in orientation, affect, mood or behavior that suggested mental illness. The DMS 787 also documented the resident had no diagnosis of dementia. Review of Resident #22's DMS-780 dated 11/13/2022 was not completed. Review of Resident #22's Arkansas Department of Health and Human Services Evaluation of Medical Need Criteria (DHHS-703) dated 10/28/2022 noted the resident had a diagnosis of schizoaffective disorder. Review of Resident #22's annual MDS with an ARD of 11/10/2024 noted a score of 11 (8-12 indicates moderate cognitive impairment) on the BIMS. Section I. Active Diagnosis Psychiatric/ Mood Disorder I5950. Psychotic disorder (other than schizophrenia) Yes; 16000. schizophrenia Yes. Review of Resident #22's electronic chart documented no PASRR II, or exemption located on the electronic chart. During an interview with the MDS Coordinator on 1/7/25 at 2:59 PM, this surveyor requested Resident #22's Pre-admission Screening documents and [company name] letter that would indicate either a Level II or exempt from a Level II PASRR. The MDS Coordinator revealed 2018 was the last time Resident #22 was seen for [company name]/ Med Needs and that she did not have a copy of the paperwork the indicated whether or not the resident had a Level II PASRR for a diagnosis of schizoaffective disorder and that there was no Level II exempt or instructions for specialized services. During an interview with the Director of Nursing (DON) on 1/9/2025 at 9:37 PM, she confirmed a PASSR should have been submitted to the Office of Long-Term Care (OLTC) for Resident #22 to receive a Level II for a schizoaffective diagnosis. A review of the admission Record, indicated the facility admitted Resident #32 with diagnoses that included schizophrenia, vascular dementia, mood disorder, anxiety disorder, and psychosis. Resident #32's actual admission date to the facility was 07/13/2020. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/19/2024, revealed Resident #32 had a Brief Interview for Mental Status (BIMS) score of 0, which indicated the resident had severe cognitive impairment. Active diagnoses were marked for mood disorder, anxiety disorder, psychotic disorder, schizophrenia. The admission 5-day MDS with an ARD of 07/20/2020 did not have schizophrenia marked. A review of Resident #32's Care Plan, initiated on 05/21/2024, revealed the resident had a risk for adverse reactions from behavior disturbances as related to vascular dementia with behavioral disturbance, schizophrenia, psychosis and mood disorder. Interventions included: administer and monitor effectiveness of medications as prescribed by physician; anticipate needs and provide them before the resident becomes overly stressed; educate resident on other effective coping skills for dealing with feelings; explain care in advance to resident; intervene during behavioral outbursts to protect the safety of the resident and others; investigate/monitor the need for psychological/psychiatric support. Provide services if desired by the resident/family and ordered by the physician; monitor and document any non-pharmacological interventions used to deter behavior prior to as needed medication administration; observe and record changes in behavioral symptoms; provide resident with diversional activities when behavioral symptoms arise; provide resident with one-on-one attention as needed; and reinforce positive behavior. Preadmission screening and resident review were not mentioned in the care plan. A review of a Physician's Progress Note, dated 08/13/2020, revealed the resident had a past medical history of major neurocognitive disorder with behaviors, schizophrenia, hypothyroidism, hypertension, mood lability, and anxiety. A review of Medical Diagnosis on 01/07/2025, revealed that Resident #32 had the primary diagnosis of schizophrenia added on 06/03/2022. A review of the PASRR, a letter dated 05/19/2020 from [company name] stated it was determined Resident #32 was a non-PASRR client. Upon reviewing the entire information sent in for the PASRR, only one diagnosis was given: mild neurocognitive disorder and was marked no for having a diagnosis or history of mental illness (schizophrenia). During an interview on 01/08/2025 at 8:44 AM, the Director of Nursing (DON) confirmed there had been no PASRR completed after the 05/19/2020 PASRR and confirmed that Resident #32 entered the facility on 07/13/2020.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, it was determined the facility failed to document and complete a person-ce...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, it was determined the facility failed to document and complete a person-centered care plan to facilitate the ability to plan and provide necessary care and services for 6 (Residents #32, 22, 27, 3, 7, 14) of 19 sampled residents whose Care Plans were reviewed. The findings include: A review of the admission Record, indicated the facility admitted Resident #32 with diagnoses that included schizophrenia, vascular dementia with behavior disturbance, psychosis, mood disorder, convulsions, anxiety disorder, and abnormal weight loss. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/19/2024, revealed Resident #32 had a Brief Interview for Mental Status (BIMS) score of 0 which indicated the resident had severe cognitive impairment. Resident #32 was marked as having 2 or more falls since admit or prior assessment. A review of Resident #32's Care Plan, initiated on 06/22/2023, revealed the resident had a high potential for fall and/or fall-related injuries due to strong history of falling, (intermittently causing hematoma's to forehead), and diagnosis of dementia with behavior disturbances, decreased safety awareness, routine psychotropic medications per physician orders, Vitamin D deficiency with potential for bone demineralization an or pathological fractures. Falls listed on care plan for Resident #32: 04/24/2024; 06/20/2024; 07/22/2024; 09/03/2024; 10/01/2024 and 01/02/2025. Interventions included: anticipate and meet Resident #32's needs; encourage Resident #32 to sit on the side of the bed for a few moments prior to rising and assist as indicated; frequent observation by staff due to resident's inability to use call light, but keep call light within reach in room to encourage resident to press for assistance, staff to respond in a timely manner; resident assessed with no injury apparent, no pain indicated, assisted to couch to rest; keep pathways clean and free of clutter; labs per physician orders; bed needs to be in lowest position while resident is in it for safety and comfort, pharmacy to review medications monthly with recommendations to the physician as indicated (these interventions were added in 2023). Intervention added 01/31/2024: the resident was assessed for injuries, none found. Resident redirected to another activity; non-skid socks placed on resident's feet. Maintenance requested to secure mini refrigerator. Most recent fall was recorded on 01/02/2025 with no interventions in place. A review of the Order Summary Report, revealed Resident #32 had been admitted to Hospice; Receiving [antiparkinson medication name] 25/100 milligrams (mg), 1 tablet by mouth 3 times a day; [anticonvulsant medication name] 125 mg, 4 capsules by mouth 3 times a day; [antidepressant medication name] 50 mg, 1 tablet one time a day; [antipsychotic medication name] 0.5 mg, 1 tablet by mouth every 12 hours and [opioid pan relieving medication name] 20 milligrams(mg)/milliliter(ml), 0.25 ml by mouth every 4 hours as needed for pain. A review of an Activity of Daily living task list revealed Resident #32 had no tasks developed for interventions for falls. The Director of Nursing (DON) was asked to review the incident reports for falls for Resident #32 on 07/22/2024; 09/03/2024; 10/01/2024, and 01/02/2025. After reviewing, the DON confirmed there were no immediate action interventions on the incident reports except for 07/22/2024, nor were there interventions placed on the care plans for any of the incidents. Review of Resident #22's admission Record dated 10/28/2022 note a diagnosis of swelling (edema), and schizoaffective disorder. Review of Resident #22's Order Summary Reported dated 12/6/2025 noted [diuretic medication name] oral tablet 20 Milligrams (Mg) give 1 tablet by mouth two times a day for edema. Review of Resident #22's Care Plan with a revision date of 11/29/2024 did not note medication or black box warning for [diuretic medication name], diagnosis of edema, and Resident #22's diagnosis of schizoaffective disorder. A review of the admission Record, indicated the facility admitted Resident #27 with diagnoses that included hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, vascular dementia, anxiety disorder, psychosis, major depressive disorder, and insomnia. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/01/2024, revealed Resident #27 had a Brief Interview for Mental Status (BIMS) score of 5 which indicated the resident had severe cognitive impairment. Resident #27 was marked as receiving an antipsychotic, antianxiety, antidepressant, hypnotic, and anticoagulant. A review of Resident #27's Care Plan, initiated on 03/07/2023, revealed the resident had an alteration in behavioral status following cerebral infarction as evidenced by refusals of care and has impulsiveness with little or no safety awareness placing Resident #27 at risk for further falls; yells out loudly, potentially disturbing others and when approached and questioned, will state that nothing is needed; and frequently kicks right lower extremity against the bed/specialized geriatric chair or the wall with risk for injury. Interventions included: administer and monitor effectiveness of medications as prescribed by physician, intervene during behavioral outbursts to protect the safety of the resident and others. No black box warnings were noted. Resident #27's care plan revealed the resident had potential for impaired skin integrity/pressure ulcers status post cerebral infarction with left hemiparesis; makes only slight changes in body positioning, decreased physical mobility, risk for nutritional deficit and frequently kicks the right lower extremity against bed/specialized geriatric chair or the wall with risk for injury. Interventions included: assess and record changes in skin status. Report pertinent changes to the physician, complete skin risk assessment quarterly; provide diet as ordered and monitor nutritional status and dietary needs, and standard pressure reducing mattress to bed. Contracture and contracture management was not included in care plan. A review of the Order Summary Report, revealed Resident #27 had [NSAID medication name] 325 mg, 1 tablet by mouth one time a day; [benzodiazepine medication name]1 mg, 1 tablet by mouth every 12 hours; [anti-Parkinson ' s and anticholinergic agent name] 0.5 mg, 1 tablet by mouth two times a day; [anticonvulsant medication name] 125 mg, 2 capsules by mouth two times a day; [antidepressant medication name] 10 mg, 1 tablet by mouth one time a day; [over the counter supplement name] 3 mg, 3 tablets by mouth in the evening; and [antipsychotic medication name] 2 mg, 1 tablet by mouth two times a day. A review of Medication Administration Record (MAR), revealed Resident #27 had been receiving [NSAID medication name], [antidepressant medication name], [over the counter supplement name], [benzodiazepine medication name], [anti-Parkinson ' s and anticholinergic medication name], and [anticonvulsant medication name]. A review of an Activity of Daily living task Clean left hand and between fingers. Passive Range of Motion (PROM) to left elbow, wrist, and fingers. Place hand roll in left hand, ensuring all fingers are open around the roll, revealed Resident #27 had a contracture to the left hand. During an observation on 01/06/2025 at 10:50 AM, Resident #27 had no handroll observed, no device observed in left hand, obvious contracture noted. During an observation on 01/08/2025 at 10:30 AM, Resident #27 had no hand roll or device to the left hand. No device or handroll was noted to in or on the bed or on the tabletops in the room. During an interview on 01/08/2025 at 11:19 AM, the Certified Nursing Assistant (CNA) #11 stated that Resident #27 has a hand roll, but that the resident refuses to use at times. CNA #11 stated, I don't document the refusals, and the nurses document the refusals. When asked if refusals are reported to the nurse, CNA #11 stated, I don't report it to the nurse. CNA #11 was asked where the hand roll was in the room and CNA #11 searched the room, closet, drawers, and bed of resident and the hand roll was not located in Resident #27's room. When asked how CNAs knew what care needed to be provided to the residents', CNA #11, reported, I ask the nurse what needs to be done. The DON reviewed the care plan for Resident #27 and confirmed there were no black box warnings listed in the care plan and that the MDS Coordinator was responsible for care planning black box warnings. When asked what the importance of documenting the black box warnings, the DON stated, to know what adverse reactions to watch for. Review of Resident #3's admission Record dated 6/7/2019 noted diagnoses of major depressive disorder, anxiety, asthma, chronic obstructive pulmonary disease (COPD), atrial fibrillation (A-Fib), irritable bowel syndrome with constipation, chronic pain. Review of Resident #3's Order Summary Report dated 1/8/2025 noted [diuretic medication name] oral tablet 20 milligrams (Mg) give 1 tablet by mouth one time a day every Monday, Wednesday, Friday, Sunday for swelling (edema); [anticoagulant medication name] oral tablet 2.5 Mg give 1 tablet by mouth two times a day for A-fib; [opioid agonist medication name] oral tablet 50 Mg give 1 tablet by mouth three times a day for chronic pain; [benzodiazepine medication name] tablet 1 Mg give 1 tablet by mouth two times a day for anxiety; [irritable bowel syndrome agent medication name] capsule 290 microgram (mcg) give 1 capsule by mouth one time a day for Irritable Bowel Syndrome (IBS); [antidepressant medication name] oral tablet Extended Release 24 Hour 300 Mg give 1 tablet by mouth one time a day for depression/anxiety Do not crush; [leukotriene modifier medication name] Tablet 10 Mg Give 1 tablet by mouth one time a day. Review of Resident #3's Care plan dated 12/31/2019 does not note medications or black box warnings for [diuretic medication name], [anticoagulant medication name], [opioid agonist medication name], [benzodiazepine medication name], [irritable bowel syndrome agent medication name], [antidepressant medication name], and [leukotriene modifier medication name]. The Care plan noted the resident is taking psychotropic medications that have been discontinued. A review of an admission Record indicated the facility admitted Resident #7 with chronic kidney disease stage 3 (kidneys have mild to moderate damage and has difficulty filtering waste and excess fluid from the blood). The quarterly Minimum Date Set (MDS), with an Assessment Reference Date (ARD) of 10/20/2024, revealed Resident #7 had a Brief Interview for Mental Status (BIMS) score of 15, which indicated the resident was cognitively intact. Review of Resident #7 ' s Care Plan, revealed that multiple areas in intervention where black box warnings did not reveal details to monitor. Black box warning and medication were not reference in Care Plan. No warnings for symptoms to monitor. Review of Resident #14's admission Record noted the resident was admitted on [DATE] with a diagnosis of repeated falls. Review of Resident #14's Care Plan dated 7/16/2024 noted Resident #14 is at high risk for falls/injuries related to previous history of falls, unsteady gait, obesity, osteoarthritis, and chronic pain. The care plan noted falls on: 7/15/24 Actual fall without injury 8/13/24 Actual fall with injury to right hand 9/15/24 Actual fall with minor injury 9/18/24 Actual fall without injury 9/26/24 Actual fall without injury 9/27/24 Actual fall without injury 11/3/24 Found on floor 11/20/24 Witnessed fall 11/23/24 Witnessed fall 12/1/24 Unwitnessed fall 12/4/24 Fall with no injury 12/6/24 Witnessed fall-skin tear 12/22/24 Fall with no injury x 2 12/26/24 Fall with no injury 12/31/24 Found on floor, no injury 1/1/25 Found on floor, no injury Care plan interventions include: Assess for and record any additional fall risk factors Date Initiated: 7/16/2024 Frequent monitoring and anticipation of needs if resident is unable to or forgets to use call light Date Initiated: 7/16/2024 Instruct resident to move or change positions slowly Date Initiated: 7/16/2024 Interventions: Resident to have low bed with floor mats Date Initiated: 7/16/2024 Resident has a cane/walker and uses it when he has strength to ambulate without falling. Date Initiated: 12/13/2024 Review of Resident #14's Progress Notes dated 8/13/2024 at 9:54 AM, noted Resident #14 fell into dresser. No injuries noted. Staff discussed with the resident sitting up on side of bed for a few minutes before attempting to ambulate. Review of Resident #14's Progress Notes dated 9/15/2024 at 8:50 AM, noted Resident #14 reported fell in the morning and stated right hand was hurting. Right hand noted to be swollen and some bruising around knuckles. The resident reported it hurt to try to bend fingers. New order received for right hand x-ray. Review of Resident #14's Progress Notes dated 9/26/2024 at 10:56 AM, noted Resident #14 had fallen in the bathroom across the hallway from Resident 14's room. Review of Resident #14's Progress Notes dated 9/27/2024 at 8:24 AM, noted Resident #14 was found on the floor in the bedroom. Review of Resident #14's Progress Notes dated 11/3/2024 at 3:03 PM, noted Resident #14 slid out of wheelchair. Resident #14 was observed to have 2 skin tears to left forearm. The resident instructed to lock wheelchair, do not overreach or call for help. Review of Resident #14's Progress Notes dated 11/20/2024 at 11:06 AM, noted Resident #14 slipped and fell in shower. No injuries noted. Educated resident to ask for assist while transferring in shower room. Review of Resident #14's Progress Notes dated 11/24/2024 at 3:57 PM, noted Resident #14 denies pain, no bruising or skin tears. No change in mobility related to fall on 11/23. Review of Resident #14's Progress Notes dated 12/6/2024 at 6:38 PM, noted Resident #14 was observed hitting the floor and rolled to side just inside the doorway. Resident #14 revealed sliding into the floor. Small skin tear to right forearm noted. Resident #14 was instructed to use cane or walker when going to the bathroom. Review of Resident #14's Progress Notes dated 12/9/2024 at 8:47 PM noted Resident #14 had no injuries noted from previous fall on 12/6/24. Encouraged to use call light for transfers. Review of Resident #14's Progress Notes dated 12/22/2024 at 3:36 PM noted Resident #14 was using the commode and attempted to get up and slid off the commode to the floor between commode and sink. No injuries noted. Commode Rails requested for safety. Review of Resident #14's Progress Notes dated 12/26/2024 at 1:01 PM noted the resident was found on the floor with arms and head on the floor sticking out of room in hallway. Resident #14 was assessed for injury and skin tears noted to back of right forearm. Resident encouraged to use call light and ask for assist from staff for transfer needs Review of Resident #14's Progress Notes dated 12/26/2024 at 1:07 PM Noted Resident #14 was found on stomach in room. Review of Resident #14's Progress Notes dated 12/26/2024 at 7:18 PM noted staff will continue to monitor the resident and instructed to use call light and ask for help if feeling week to help prevent falls. Review of Resident #14's Progress Notes dated 1/1/2025 at 7:34 PM noted the resident slid out of bed. No injuries noted. No interventions listed. Review of Resident #14's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/1/2025 noted section J1800. Has the resident had any falls since admission/ entry or reentry or Prior Assessment (OBRA or Scheduled PPS), which ever is more recent? Yes. During an interview with Resident #14 on 1/7/2025 at 9:08 AM, Resident #14 confirmed they had multiple falls recently. Resident #14 confirmed no injuries were sustained. This surveyor did not observe any fall interventions in the residents room. During an interview on 01/08/2025 at 8:44 AM, the Director of Nursing (DON) stated the fall process was as follows: investigate to find out what the resident was trying to do, assess the resident, if needed provide first aid or medical care or send to hospital, provide interventions. Confirmed that this information would be documented in the incident record as well as a progress note and the care plan. During an interview with the MDS Coordinator on 1/9/2025 at 9:00 AM, she confirmed Resident #14 did not have fall interventions listed on the care plan for falls that occurred on 8/13/2024; 9/15/2024; 9/18/2024; 9/20/2024; 9/26/2024; 9/27/2024; 11/03/2024; 11/20/2024; 11/23/2024; 12/1/2024; 12/14/2024; 12/22/2024; 12/26/2024; 12/31/2024 and 1/1/2025. She confirmed there should be interventions on the care plan for each fall so if one intervention does not work they could try something else to prevent falls. During an interview with the MDS Coordinator on 1/9/2025 at 9:04 PM, she confirmed medications that require black box warnings were not listed on the residents care plans for medications that have black box warnings. She confirmed the medications with black box warnings should be on the care plans, and the purpose of the warning is due to possible drug interactions. During an interview with the DON on 1/9/2025 at 9:24 AM, she confirmed Resident #14 did not have fall interventions listed on the care plan for falls that occurred on 8/13/2024; 9/15/2024; 9/18/2024; 9/20/2024; 9/26/2024; 9/27/2024; 11/03/2024; 11/20/2024; 11/23/2024; 12/1/2024; 12/14/2024; 12/22/2024; 12/26/2024; 12/31/2024 and 1/1/2025. She confirmed there should be fall interventions on the care plan, so staff were aware of what needed to be done to prevent additional falls. During an interview on 01/09/2025 at 9:29 AM, the MDS Coordinator confirmed that the MDS Coordinator was responsible for the comprehensive care plan and that fall interventions should be added to the care plan soon after the fall occurs. The MDS Coordinator was unaware that black box warnings needed to be included in the comprehensive care plan and agreed that contractures should be care planned with interventions to prevent worsening. During an interview on 01/09/2025 at 10:00 AM, the DON confirmed that the MDS Coordinator was responsible for care planning the black box warnings to the care plan. During an interview with the DON on 1/9/2025 at 9:33 AM, she confirmed medications that require a black box warning were not listed on the residents care plans for medications that have black box warnings. She confirmed the medications with black box warnings should be on the care plans, so staff was aware of what side effects to watch for. During an interview with the MDS Coordinator on 1/9/2025 at 10:25 AM, she confirmed Resident #22 was not care planned for edema or schizoaffective disorder and that the resident was care planned for schizophrenia.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility document review, it was determined the facility failed to ensure th...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility document review, it was determined the facility failed to ensure that residents who smoke have a smoking assessment for 2 (Resident #14, #41) of 2 sample mix residents reviewed for smoking and to ensure hand rolls were used for residents with contractures for 1 (Resident #27) of 1 sample mix residents reviewed for contractures and to ensure specialized shampoo was used during showers as ordered by physician instead of regular body wash for 1 (Resident #47) of 1 resident reviewed for ADL (activities of daily living) care for dependent residents. The finding are: During an interview with Resident #14 on 1/7/2025 9:11 AM, the resident stated there are smoking times and confirmed staff keep cigarettes and lighters. Resident #14 confirmed that they don't wear an apron when smoking. Review of Resident #14's admission Record noted the resident was admitted on [DATE] with a diagnosis of chronic obstructive pulmonary disease (COPD). Review of Resident #14's Care Plan with a date of 7/16/2024 noted Resident #14 was a risk for potential injuries and health complications related to history of smoking. Cigarettes and lighters to be kept at the nurses ' station and given to resident upon request. Complete smoking assessment quarterly to assess safety of smoking outside. Provide resident with assistance needed. Provide resident/ family with education regarding proper places to smoke and provide education regarding risk of smoking and benefits of quitting. Provide resident/ family with education regarding risks of smoking. Review of Resident #14's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/1/2025 does not note in section J. Tobacco use. During an observation of Resident #14 during smoke break on 1/7/2025 at 1:31 PM, this surveyor observed Resident #14 did not have on a smoking apron while smoking. Review of Resident #14's Assessments does not note the resident was assessed for smoking. A review of the admission Record, indicated the facility admitted Resident #41 with diagnoses that included paranoid schizophrenia, mild dementia with behavioral disturbance, and depression. The annual Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/19/2024, revealed Resident #41 had a Brief Interview for Mental Status (BIMS) score of 8 which indicated the resident had moderate cognitive impairment. A review of Resident #41's Care Plan, initiated on 05/15/2024, revealed the resident had a risk for potential injuries and health complications related to resident is a recent smoker with a history of smoking inside the building at previous facility and being caught outside in the smoke area after smoke break again smoking. Interventions included provide resident with assistance needed to smoke outside of facility and complete smoking assessment quarterly to assess safety of smoking outside. During an observation on 01/07/2025 at 1:15 PM, Resident #41 was outside with staff assistance. Staff lit Resident #41's cigarette, and no smoking apron was used. Resident #41 was supervised by staff. A review of the admission Record, indicated the facility admitted Resident #27 with diagnoses of hemiplegia and hemiparesis following cerebral infarction affecting left non-dominant side, anxiety disorder, psychosis, cerebral infarction (CVA), peripheral vascular disease and myocardial infarction. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 11/01/2024, revealed Resident #27 had a BIMS score of 5. which indicated the resident had severe cognitive impairment. The MDS was marked for Resident #27 as having impairment to upper and lower extremity and requiring passive range of motion (ROM). A review of Resident #27's Care Plan, initiated 05/21/2020, revealed the resident had a potential for pressure ulcers status post CVA with left hemiparesis, makes only slight changes in body positioning. Interventions included: assist with showers/baths three times per week and as needed. Observe for and report to nurses any changes in skin integrity and ensure skin is thoroughly clean and dry. A review of the Order Summary Report revealed Resident #27 had an order for weekly skin assessment on Wednesdays. A review of the Activities of Daily Living (ADL) Task Record, revealed Resident #27 had the task: Clean left hand and between fingers. Passive Range of Motion (PROM) to left elbow, wrist, and fingers. Place hand roll in left hand, ensuring all fingers are open around the roll. Documentation reviewed from 12/08/2024 through 01/06/2025. During these times, 7 times were documented as not applicable, with 7 times applied and 14 times being refused and 1 time with no documentation available. During an observation on 01/06/2025 at 10:50 AM, Resident #27 was noted to have contracture of the left hand. No handroll or device was observed in the resident's left hand. During an observation on 01/08/2025 at 10:30 AM, Resident #27 had no handroll or device in left hand. No device or handroll was observed on the bed or on the table or on top of the cabinet in the resident's room. A review of a facility policy titled, Medication Policy, revised in April 2007 stated, all the resident's clinical record must have an order for over-the-counter medications and if ordered will be supported by the appropriate care processes and practices. A review of the admission Record, indicated the facility admitted Resident #47 with diagnoses that included down syndrome, seizures, abnormal weight loss and dysphagia. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/18/2024, revealed Resident #47 had a Brief Interview for Mental Status (BIMS) of 0 and no staff assessment for mental status had been completed. A review of Resident #47's Care Plan, revised on 10/09/2023, revealed the resident had a slight risk for impaired skin integrity/pressure ulcers, related to incontinent episodes, risk for nutritional deficit. Intervention included: assess and record changes in skin status and to assist resident with showers twice weekly, PRN and upon request. Intervention was added on 12/18/2023 which included medicated external shampoo (ketoconazole topical 1%, apply to affected areas topically as needed for every shower use in place of body wash. A review of the Order Summary Report, revealed Resident #47 had an order dated 12/11/2023, Ketoconazole 1% topical shampoo, apply to affected areas topically as needed for every shower, use in place of body wash. A review of Treatment Administration Record (TAR), revealed Resident #47 had Ketoconazole 1% topical shampoo, apply to affected areas topically as needed every shower, use in place of body wash. TARs were reviewed from 12/11/2023 until May 29,2024 with no signatures present to show the medicated shampoo had ever been used. A review of an Activity of Daily living task Bathing, May 2024, revealed Resident #47 had the intervention/task of Bathing on Tuesday, Thursday, Saturday and PRN. Baths were documented as being given on 5/2, 5/4, 5/7, 5/11, 5/14, 5/16, 5/21, 5/25, 5/28. Documentation was not provided for 5/18 and 5/23, and the resident was unavailable per documentation for 5/9. A review of Progress Notes revealed no documentation written regarding the medicated shampoo being ordered. A review of the skin observation tool for the following dates in 2024, ½, 2/7, 3/2, 4/5, 5/3, 5/10, 5/18, 5/24, and 5/29 indicated that the resident had psoriasis patches present. During an interview with the Director of Nursing (DON) on 1/7/2025 at 1:34 PM, she confirmed no smoking assessment had been completed for Resident #14 and the resident should have had one completed prior to smoking. The DON confirmed the resident should have been assessed for smoking for safety purposes. The DON also reviewed the last smoking evaluation completed on Resident #41 and confirmed that no smoking evaluation had been completed since 12/01/2023. DON was unsure as to how often the evaluation was to be completed. After reviewing the care plan, DON confirmed that the smoking evaluation should be completed quarterly. During an interview on 01/08/2025 at 11:19 AM, the certified nursing assistant (CNA) #11 stated that Resident #27 had a hand roll, but that the resident refuses to use it at times. CNA. #11 stated, I don't document the resident's refusals, the nurses document it. I don't report it to the nurse. CNA #11 confirmed the hand roll was not in Resident #27's room. During an interview on 01/09/2025 at 08:45, the Treatment Nurse stated that the medicated shampoo is on the nurse's medication carts and certified nursing assistants (C.N.A.) use during showers. Treatment nurse confirmed the medicated shampoo should be signed out on the TAR when used. During an interview on 01/09/2025 at 08:45, the Director of Nursing (DON) agreed with the Treatment nurse on the medicated shampoo being on the medication carts and that the C.N.A.'s use during showers. DON confirmed that the medicated shampoo should be signed out on the TAR when used. During an interview on 01/09/25 at 9:29 AM, the MDS Coordinator confirmed that contractures should be included on the care plan with interventions to prevent worsening and agreed that quarterly smoking assessments should be completed on any resident that smokes. A policy for positioning was not provided during the survey.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, record review, facility document review, and facility policy review, it was determined that the facility fa...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure adequate nutrition and hydration was provided for dependent residents for 1 (Resident #47) of 1 resident reviewed for nutrition and hydration status and weight loss. Findings include: A review of the facility policy titled, Assistance with Meals, revised in September 2013, indicated that residents would receive assistance with meals to meet the individual needs of the resident and that resident who could not feed themselves would be fed with attention to safety, comfort, and dignity. A review of the admission Record indicated the facility admitted Resident #47 with diagnoses that included down syndrome, seizures, abnormal weight loss, and dysphagia. The quarterly Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 04/18/2024, revealed Resident #47 had a Brief Interview for Mental Status (BIMS) of 0 and no staff assessment for mental status (SAMS) had been completed. Resident #47 was coded as having a weight loss of 5% or more in the last month or loss of 10% or more in the last 6 months. A review of weights revealed Resident #47 admitted to the facility on [DATE] and discharged [DATE]. Resident #47 weighed 170.4 on 06/26/2023 and on 04/17/2024 weighed 124.8. A review of Resident #47's Care Plan, initiated on 07/03/2023, revealed the resident was at risk for decline in nutrition/hydration status related to new admission to facility, medications that have the potential to alter appetite, and body mass index (BMI). Interventions included: assist resident as needed with eating, monitor oral intake and weigh routinely per facility policy, notify physician and family/responsible party of significant weight changes, and dietary recommendations as needed. A review of the Order Summary Report revealed Resident #47 was on a regular diet, regular consistency with a dietary supplement drink with breakfast and dinner, a fortified donut with breakfast, and a strawberry dietary supplement drink as a snack before dinner. Resident #47 was also taking a multivitamin with minerals once a day. A review of the Medication Administration Record (MAR), revealed Resident #47 was receiving a multivitamin with minerals daily and was documented. A review of an activities of daily living (ADL) task for May 2024 Nutrition: Eating, revealed Resident #47 had the task for 3 times per day with 18 times not being documented. A review of an ADL task for May 2024 Nutrition: Fluids, revealed Resident #47 had the task for 3 times per day with 17 times not being documented. A review of an ADL task for May 2024 Nutrition: Supplements, revealed Resident #47 had the task 2 times per day with 15 times not being documented. A review of an ADL task for May 2024 Nutrition: Snacks, revealed that Resident #47 had only been offered snacks 6 times and was documented. During an interview on 01/09/2025 at 9:54 AM, Licensed Practical Nurse (LPN) #5 stated that the Certified Nursing Assistants (CNA)s document nutrition and hydration and that the nurses do not have access to see the CNA charting. LPN #5 stated that if an alert was triggered on the computer for the residents consuming less than 25% of a meal, documentation would be done at that time. LPN #5 stated the CNAs were asked to offer snacks, different food, and fluids if the resident was not eating and I make notes in the computer. During an interview on 01/09/2025 at 9:58 AM, CNA #10 stated it was important to document nutrition and hydration so that the nurse can see if the resident was not eating or drinking and alert the nurse to see if something is wrong. CNA #10 confirmed that water should be offered every time someone goes into the resident's room. During an interview on 01/09/2025 at 10:05 AM, the Director of Nursing (DON) reviewed the ADL record for May 2024. When asked what the importance was for accurate nutrition and hydration documentation, the DON responded, It would be important for health and general well-being, and it would show the care that was actually provided. The DON agreed there were many missing areas of documentation on the ADL record for Resident #47. The DON stated that Resident #47 liked snack food and not actual food from the kitchen and that Resident #47 had stopped eating prior to discharge.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation, interview, record review, and facility policy review, the facility failed to ensure food items stored in the freezer were covered, sealed, dated; manufacturer specification was f...

Read full inspector narrative →
Based on observation, interview, record review, and facility policy review, the facility failed to ensure food items stored in the freezer were covered, sealed, dated; manufacturer specification was followed; kitchen ceiling tiles were replaced, cleaned to provide a sanitary environment for food preparation; floors, dish washer, kitchen walls, were free of chipped and stains and dietary staff washed their hands before they handled clean equipment or food for 1 of 1 meal observed. The findings are: 1. On 1/6/25 at 10:01 AM, the following observations were made on a rack above the food preparation counter: a. An opened bag of cornmeal. The bag was not sealed. b. An opened box of baking soda. c. An opened bottle of dill weed. 2. On 1/06/25 at 10:11 AM, the following observations were made on a shelf in the 2-door freezer: a. An opened box of hamburger patties. The bag was not covered or sealed. b. An opened box of catfish. The box was not covered or sealed. c. An opened box of cod fish. The box was not covered or sealed. d. An opened box of veggie sausage. The box was not sealed or covered. e. An opened box of black bean burgers. The box was not sealed or covered. 3. On 1/06/25 at 10:17 AM, the following observations were made on a shelf in the 2nd freezer: a. An opened box of biscuits. The box was not covered or sealed. b. An opened box of dinner rolls. The box was not covered or sealed. c. An opened box of vegetable blend. The box was not covered or sealed. 4. On 1/6/25 at 10:22 AM, an opened gallon of soy sauce was on a shelf in the storage room. The manufacturer's specifications on the gallon indicated to refrigerate after opening. 5. On 1/6/25 at 10:39 AM, Dietary [NAME] (DC) #1 opened the oven door and looked at the food items inside the oven, contaminating her hands. Without washing hands, DC #1 picked up a clean blade and attached it to the base of the blender to be used in pureeing food items to be served to the residents on pureed diets. DC #1 was interviewed and was asked what she should have done after touching dirty objects and before handling clean equipment she stated she should have washed her hands. 6. On 1/6/25 at 10:51 AM, the following observations were made in the kitchen areas: a. The wall in the dishwashing machine had sage color on it. b. The wall below the dish washing room was chipped, exposing the cement. c. The ceiling tiles throughout the kitchen had brown stains on it. d. The floors in several areas of the kitchen were chipped, exposing the cement. e. The floor in front of the oven was warped and had black stains on it. f. The ceiling tiles were loose in some areas. g. A floor tile was missing around the area leading to the dishwashing machine. 7. On 1/6/25 1 at1:18 AM, DC #2 removed a carton of drinks from the refrigerator and placed it on the counter, contaminating his hands. Without washing his hands, he picked up glasses by their rims and placed them on the trays to be used portioning beverages to be served to the residents for lunch. DC #2 interviewed and was asked what he should have done after touching dirty objects and before handling clean equipment he stated he should have washed his hands. 8. On 1/6/25 at 12:15 PM, Dietary Aide (DA) #3 who was on the tray line assisting with noon meal was observed to pick up cartons of supplements and placed them on the trays, contaminating his hands. Without washing his hands, DA #3 was interviewed and was asked what he should have done after touching dirty objects and before handling clean equipment he stated he should have washed his hands. 9. On 1/6/25 at 12:36 PM, the following observations were made on a shelf in the refrigerator: and freezer in the breakroom on 300- hall: a. A glass of milk. There was no date when it was stored. b. A glass of apple juice. There was no date to indicate when it was stored. c. An opened box of butter pecan ice cream on a shelf in the freezer has freezer burn. The Dietary Manager was interviewed and was asked if she can describe the appearance of the ice cream, and she confirmed ice cream has freezer burn. It looked like it had melted and then refrozen. 10. On 1/6/25 at 12:40 PM, the metal area above the ice machine panel located in the breakroom in the business hallway where ice forms before dropping into the ice collect had a layer of a black and gray residue that had settled on it. The Dietary Manager was asked if she could wipe the area. She did so, and the black and gray residue easily transferred to the tissue. The Dietary Manager was interviewed and was asked if she can describe what was observed, she stated it was dirty and yucky. The Dietary Manager was interviewed and was asked who used the ice from the machine located in the break room on 300-hall and how often the ice machine was cleaned. She stated the CNAs (Certified Nursing Assistants) used it to fill water pitchers in the residents ' rooms. The kitchen staff also used it to fill beverages served to the residents at meals and she cleans the ice machine once a month 11. A review of facility policy titled, Preventing Foodborne Illness- Employee Hygiene and Sanitary Practices, initiated 2017, provided by the Dietary Manager on 1/6/2025 indicated, employees should wash their hands whenever entering or re-entering the kitchen, before coming in contact any food surfaces and after engaging in other activities that contaminate the hands.
Apr 2024 2 deficiencies
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0568 (Tag F0568)

Could have caused harm · This affected multiple residents

Based on record review, resident and staff interview, facility document review, and facility policy review, it was determined that the facility failed to provide quarterly statements of their trust ac...

Read full inspector narrative →
Based on record review, resident and staff interview, facility document review, and facility policy review, it was determined that the facility failed to provide quarterly statements of their trust account managed by the facility to the resident or their representative for 34 (Residents #1, 2, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, and 36) of 41 residents reviewed for trust account statements. Findings include: A review of the facility's undated policy titled, Resident Trust Fund Policy indicated, The purpose of this policy is to provide uniform guidelines for the management of the Resident Trust Account .Accurate records will be kept of resident's money and are available upon request .A quarterly statement of financial transactions will be available for residents and mailed to their responsible party . During an interview on 04/26/2024 at 9:56 am, Resident #11 confirmed not receiving quarterly statements. During an interview on 04/26/2024 at 10:01 am, Resident #7 confirmed not receiving any quarterly statements. During an interview on 4/26/24 at 10:05 am, Resident #10 confirmed not receiving quarterly statements. During an interview on 4/26/24 at 11:11 am, the Director of [NAME] Office Manager (DBOM) confirmed the residents and/or the resident representatives did not receive quarterly statements for an undetermined amount of time. During an interview on 04/30/2024 at 10:41 am, Resident #13 confirmed not receiving quarterly statements. During an interview on 04/30/2024 at 11:01 am, Resident #15 confirmed not receiving quarterly statements and verbalized requesting balances multiple times with the Business Office Manager (BOM). During an interview on 04/30/2024 at 11:17 am, Resident #5 confirmed not receiving quarterly statements. Resident #5 verbalized not being able to obtain money from account for almost a year after admission. Resident #5 verbalized the SSD (Social Service Director) informed resident of account balances when resident requested a balance and placed the information on a sticky note.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0602 (Tag F0602)

Could have caused harm · This affected multiple residents

Based on interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure residents were free of misappropriation of resident funds...

Read full inspector narrative →
Based on interviews, record review, facility document review, and facility policy review, it was determined that the facility failed to ensure residents were free of misappropriation of resident funds for 34 (Residents #1, 2, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, and 36) of 41 residents reviewed for misappropriation of resident funds. Findings include: A review of the facility's undated policy titled, Resident Trust Fund Policy, Revised 03/2024 indicated, The purpose of this policy is to provide uniform guidelines for the management of the Resident Trust Account. 4.Accurate records will be kept of resident's money and are available upon request . 14. The Trust Account Representative will provide all receipts to the business Office on a daily/weekly basis and key all withdrawals. Business Office staff will reconcile the RTA [Resident Trust Account] Petty Cash Box. 15. A separate individual other than Trust Account Representative and Business Office staff will reconcile the RTA Petty Cash box on a weekly basis. All reconciliations of RTA Petty Cash Box is kept within the Business Office. 16. The Trust Account Representative will print a daily RTA Trial Balance every morning prior to any withdrawals are given, to ensure the residents have funds they can withdraw.19. Monthly Reconciliations will be provided upon request . A review of a facility policy titled, Resident Trust Fund Policy, dated 03/2018, indicated, The purpose of this policy is to provide uniform guidelines for the management of the Resident Trust Account . 4. Accurate records will be kept of resident's money and are available upon request . 5. Reimbursement to family members or other parties will only be reimburse with proof of a receipt. a. Resident funds cannot be given to anyone without proof of receipt.7. Receipts for all transaction shall be kept with Trust Account records. A Receipt Book will be kept for all Cash withdrawals. Receipt book will not be co-mingled and kept with the Resident Trust Petty Cash box at all times. A separate receipt book will be kept for all check/money orders received to be deposited into resident s account. a. Carbon Receipts will be used i. [NAME] Copy goes to resident/family. ii. Carbon copy stays in receipt books.15. Administration will then generate print checks to replenish RTA Petty Cash Box. a. A copy of the withdrawal record and all related receipts/backup documentation will be kept together and then filed. 16. A separate individual other than Trust Account Representative and Business Office stall will reconcile the RTA Petty Cash box on a weekly basis or as replenishment checks are issues. All reconciliation of RTA Petty Cash Box is kept within the Business Office. 17. The Trust Account Representative will print a daily RTA Trial Balance every morning prior to any withdrawals are given, to ensure the residents have funds they can withdraw.20. Witness Signatures cannot be the individual that hands out funds to resident's or the vendor performing services. 21. Monthly Reconciliations will be provided upon request . 22. Segregation of Duties are as followed: a. Employee A hands out funds to resident from Resident Petty Cash Box. b. Employee B keys all receipts deducting funds from Resident Accounts. c. Employee B keys and mails all deposits received for Resident Accounts. d. Employee C reviews/reconciles/prints all Check Requests. A review of a facility policy titled, Abuse, Neglect, Exploitation or Misappropriation-Reporting and Investigating, revised on 03/31/2024, indicated, All reports of resident abuse (including injuries of unknown origin), neglect, exploitation, or theft/misappropriation of resident property are reported to local, state and federal agencies (as required by current regulations) and thoroughly investigated by facility management. Findings of all investigation are documented and reported.6. Upon receiving any allegations of abuse, neglect, exploitation, misappropriation of resident property or injury of unknown source, the administrator is responsible for determining what actions (if any) are needed for the protection of residents. Reporting Results of Investigation .2.The resident and/or representative are notified of the outcome immediately upon conclusion of investigation. Corrective Action .2. If the investigation reveals that the allegation(s) of abuse are founded, the employee(s) is terminated . A review of the 2024 facility documented fraudulent charges, revealed thirty-four residents had fraudulent charges to their trust account with a balance of $4,452.72 in fraudulent charges. A review of Incident Letter to Police revealed the Director of [NAME] Office Manager documented, .In summary, it is my determination that there was in fact misappropriation of funds of 49 residents. I have provided a breakdown by year totaling the amount of legitimate and fraudulent transactions. I have concluded that the total amount of misappropriated funds is $181,384.19 . During an interview on 04/24/2024 at 11:25 am, the Administrator verbalized Resident #2 was transferred to a sister facility after an allegation of possible physical abuse. The Administrator verbalized the abuse was unfounded. The Administrator stated Resident #2's family had contacted the sister facility regarding the resident's trust account and was informed the account/money had not been transferred yet. The resident's family member reached out to our Social Service Director (SSD) and asked about the money. The SSD informed the family they could come by her house and pick up Resident #2's money. Resident #2's family member notified the sister facility of the incident. The sister facility contacted our facility, and our facility began an investigation. The facility immediately suspended the SSD and [NAME] Office Manager (BOM) because they generally handle the resident's money. The Administrator was asked to explain the process of residents obtaining money after making a request. The Administrator verbalized The BOM would request the money from our corporate office through the computer. If the resident had money in their trust account, the corporate office would send a check to the BOM. The BOM would then go cash the check to obtain the money. When the BOM returned to the facility with money it would be given to the SSD, and both would sign off on the exchange sheet. The SSD would obtain a witness and the resident and all three would sign off on the exchange sheet. The exchange sheet would then be given back to the BOM to be placed in the resident's file. We currently have someone from our corporate office here at the facility assisting in the investigation and we have contacted the police. During an interview on 04/25/2024 at 12:20 pm, the Director of [NAME] Office Manager (DBOM) confirmed there had been misappropriation of resident trust funds starting in the year 2019 through the present. The DBOM confirmed a spreadsheet was made with each resident amount that is actual resident usage and fraudulent amounts. The DBOM confirmed the fraudulent amounts did not have an original receipt, or the receipts were photocopied and confirmed resident signatures. The DBOM confirmed there were no issues found with resident's liability. The DBOM confirmed most of the fraudulent amounts came from the stimulus checks residents received. During an interview on 04/25/2024 at 3:10 pm, the Administrator was asked what process had been put into place to prevent misappropriation of funds happening in the future. The Administrator confirmed the facility has placed a fourth person instead of three people that will handle all the transactions. The Administrator confirmed all the transactions will come to him to review before and after the transactions occur and will review the request with all paperwork and will follow up with the resident to ensure they receive the money or products purchased. During an interview on 04/26/2024 at 9:56 am, Resident #11 confirmed not receiving quarterly statements. Resident #11 confirmed being upset due to only having $86.00 in the trust account and feels there should be more. A review of Resident #11's Quarterly Statement, revealed Resident #11 had a balance of $46.13 in the resident's trust account. A review of the 2024 facility documented fraudulent charges, revealed Resident #11 had $75.00 in fraudulent charges. During an interview on 04/26/2024 at 10:01 am, Resident #7 confirmed not receiving any quarterly statements. Resident #7 confirmed the resident had difficulty getting money when requested. Resident #7 verbalized the resident requested $20.00 the last time the resident requested money and only received $15.00. Resident #7 denies missing any appointments due to money. A review of Resident #7's Quarterly Statement, revealed Resident #7 had a balance of $27.73 in the resident's trust account. A review of the 2024 facility documented fraudulent charges, revealed Resident #7 had $164.46 in fraudulent charges to the resident's trust account. During an interview on 04/26/2024 at 10:05 am, Resident #10 confirmed not receiving quarterly statements and denies missing any appointment due to money. A review of the Quarterly Statement, revealed Resident #10 had a balance of $106.34 in trust account. A review of the 2024 facility documented fraudulent chargers, revealed Resident #10 had $100.00 in fraudulent charges to trust account. During an interview on 04/26/2024 at 10:12 am, Resident #8 was unable to communicate due to cognition. A review of the Quarterly Statement, revealed Resident #8 had a balance of $174.93 in the resident's trust account. A review of the 2024 facility documented fraudulent charges, revealed Resident #8 had $100.00 in fraudulent charges to the resident's trust account. During an interview on 04/26/2024 at 11:11 am, the DBOM was asked who was responsible for the oversight of the resident trust money. The DBOM stated the SSD handed out the money from the resident cash box. The SSD went shopping for personal needs items and tobacco. The SSD provided receipts to the BOM. The BOM would key in receipts, doctor bills or any type of vendor that came in under resident's name, requested replenishes and any type of check that was put into the system. The BOM would reconcile the batch, replenish the cash box and the checks and she would go cash the checks. All checks were made out to the BOM and the BOM signed the back of the check. The DBOM was asked if anyone from the corporate office completed any audits of the resident trust accounts. The DBOM confirmed an audit had not been completed in over a year. The DBOM was asked what the plan was to repay residents their money that was fraudulently obtained from staff at the facility. The DBOM verbalized the facility was contacting the bond companies to obtain their process for filing a claim. Once that information has been verified, the facility will repay the resident with the bond money and/or the management company money. The timeframe for completion is approximately 60 days per the DBOM. During an interview on 04/30/2024 at 10:41 am, Resident #13 confirmed not receiving quarterly statements and denies missing any appointments due to money. A review of the Quarterly Statement, revealed Resident #13 had a balance of $460.57 in the resident's trust account. A review of the 2024 facility documented fraudulent charges, revealed Resident #13 had $40.00 in fraudulent charges to the resident's trust account. During an interview on 04/30/2024 at 11:01 am, Resident #15 confirmed not receiving quarterly statements and verbalized requesting balances multiple times from Business Office Manager (BOM). A review of the Quarterly Statement, revealed Resident #15 had a balance of $31.07 in the resident's trust account. A review of the 2024 facility documented fraudulent charges, revealed Resident #15 had $181.46 in fraudulent charges to the resident's trust account. During an interview on 04/30/2024 at 11:17 am, Resident #5 confirmed not receiving quarterly statements. Resident #5 verbalized not being able to obtain money from account for almost a year after admission. Resident #5 verbalized the SSD (Social Service Director) informed resident of account balances when resident requested a balance and placed the information on a sticky note. A review of the Quarterly Statement, revealed Resident #5 had a balance of $81.92 in the resident's trust account. A review of the 2024 facility documented fraudulent charges, revealed Resident #5 had $204.00 in fraudulent charges to the resident's trust account.
Dec 2023 11 deficiencies 3 IJ
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure the vent-a-hood in the kitchen was kept free of...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure the vent-a-hood in the kitchen was kept free of a buildup of grease, grime and debris which could result in improper functioning and/or fire resulting in serious injury, serious harm, serious impairment, or death. This failed practice resulted in Immediate Jeopardy, which caused or could have caused serious harm, injury, or death to all 51 residents who resided in the facility. The Administrator was notified of the Immediate Jeopardy on 12/06/23 at 05:02 PM. The facility also failed to ensure potentially hazardous items were stored in a secure location to prevent potential access by cognitively impaired, independently mobile residents for 1 (Resident #19/31) of 1 sampled resident; the mattress fit the bed for 1 (Resident #23) of 1 resident to prevent the potential for harm; and oxygen cylinders containing oxygen were stored and secured in an oxygen holder to prevent the potential for accidents/hazards. The findings are: 1. On 12/05/23 at 02:10 PM, the vent-a-hood was observed to be covered in grease and contained a film of dust and debris. The film of debris and dust was so thick that it looked fuzzy and was rough to the touch. The grease extended into the vent. The grease had dripped along the edges. The vent was also covered in grime and grease. The shelf above the range was sticky with grease and grime. a. On 12/05/23 at 2:12 PM, a sticker on the front of the vent-a-hood from [Company Name] Pressure Washing and Vent Hood Cleaning documented had been serviced in April 2022. The expiration date is 180 days from the last service. There was also a blackened area on October 2024. b. On 12/06/23 at 05:02 PM, an Immediate Jeopardy was called due to the facility's failure to ensure that the vent-a-hood was maintained in a manner to prevent the potential for improper functioning and or/fire. The Administrator was informed that a plan of removal including the cleaning of the vent-a-hood and a plan to maintain fire safety until the unit can be inspected by a reputable service was received. A Plan of Removal was presented at 6:21 PM. The vent hood was cleaned, and the nursing and maintenance staff-maintained fire watch every 30 minutes until the facility was able to have the vent hood inspected. c. On 12/06/23 at 06:31 PM, the Administrator provided an invoice for the inspection of the vent-a-hood dated 11/14/23. The service was for inspection of the vent hood but did not include cleaning. 2. A review of an admission Record indicated the facility admitted Resident #31 with a diagnosis that included major depressive disorder. a. The Annual Minimum Data Set (MDS) dated [DATE], revealed Resident #31 had a Brief Interview for Mental Status (BIMS) score of 00, which indicated the resident was unable to complete the interview. The resident required extensive assistance with activities of daily living (ADLs). b. On 12/05/23 at 02:09 PM, a blue plastic container containing a used and opened bottle of electric shave solution, a bottle of aftershave and a tube of toothpaste was observed on the built in cabinet in Resident #31's room and was not contained. c. On 12/05/23 at 02:55 PM, a blue plastic container containing a used and opened bottle of electric shave solution, a bottle of lotion, a bottle of aftershave and a tube of toothpaste was observed on the built in cabinet in Resident #31's room and was not contained. d. On 12/05/23 at 04:58 PM, a blue plastic container containing a used and opened bottle of electric shave solution, a bottle of aftershave and a tube of toothpaste was observed on the bed in Resident #31's room. e. On 12/08/23 at 9:12 AM, the Director of Nursing (DON) was asked where personal care items such as lotions, aftershave, cologne, and toothpaste are supposed to be stored when not in use? The DON stated, Out of reach of the residents. The DON was asked why should personal care items be contained and free from residents access. The DON stated, For the safety of the residents. 3. A review of an admission Record indicated the facility admitted Resident #23 with a diagnosis of paranoid schizophrenia. a. The Quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #23 had a BIMS score of 11 which indicated the resident had moderate cognitive impairment. b. On 12/05/23 at 02:08 PM, Resident #23 was lying in bed. The mattress did not fit the bed frame. There was a 12 inch gap between the foot board and the mattress and a 12 inch gap between the headboard and the mattress. Resident #23 was asked how long had he been here. Resident #23 replied about 5 years. Resident #23 was asked how long he had been in this room in this bed. Resident #23 stated not long I was in another room before this one. c. On 12/05/23 at 03:00 PM, Resident #23 was lying in bed. The mattress did not fit the bed frame. There was a 12 inch gap between the foot board and the mattress and a 12 inch gap between the headboard and the mattress. d. On 12/06/23 at 9:23 AM, Maintenance #1 was asked to measure the gap between the end of the mattress to the footboard and the gap between the end of the head of the mattress and the headboard of Resident #23's bed. Per Maintenance #1's measurements, the gap between the end of the mattress to the footboard measured 4.5 inches and the gap between the head of the mattress and the headboard measured 6 inches. 4. On 12/05/23 at 4:39 PM, Resident #24 was sitting in a wheelchair with cigarettes and vape on the bedside table. a. On 12/07/2023 at 1:33 PM, the Surveyor asked Licensed Practical Nurse (LPN) #1 if the residents are allowed to keep their cigarette's, lighter, and vapes in their room with them. LPN #1 said, No cigarettes, but the vapes are cared planned. b. On 12/08/2023 at 1:03 PM, the Surveyor asked Licensed Practical Nurse (LPN) #2 how are the tobacco products, vapes, and lighters stored and who takes the residents out to smoke. LPN #2 said the cigarettes and lighters are kept under lock and key, at the nurse's station and the CNA's take the residents out to smoke. e. The Director of Nursing provided their Smoking Policy on 12/7/2023 at 10:32 AM which documented, .15. Residents without independent smoking privileges may not have or keep any smoking articles, including cigarettes, tobacco, etc., except when they are under direct supervision . 5. On 12/07/23 at 09:46 AM, observed an oxygen cylinder not contained in a metal oxygen cylinder holder in the oxygen storage room on hall 400. The door to the oxygen storage room was unlocked and there were residents rolling down the hallway in wheelchairs. a. On 12/07/23 at 10:28 AM, observed the 400 hall oxygen storage room remained unlocked. There was a coded lock on the door that was not working. There was an oxygen cylinder observed that contained oxygen and was not properly stored in an oxygen cylinder holder. The cylinder was standing up between an oxygen concentrator and multiple cylinders in cylinder holders that contained oxygen. There were residents observed in wheelchairs in the hallway passing by. b. On 12/07/23 at 02:45 PM, the Surveyor asked Registered Nurse (RN) #1 if the oxygen storage room on hall 400 should be locked. RN #1 answered, Yes, it should be locked. The Surveyor asked how oxygen cannisters should be stored safely. RN #1 answered, They should be upright in an eggcrate. The Surveyor asked what could happen if oxygen was not stored properly. RN #1 answered, It could catch on fire or cause an accident. The Surveyor asked who was responsible for checking to make sure oxygen is stored safely. RN #1 answered, The nurses. The Surveyor asked how often oxygen is checked. RN #1 answered, I don't know. I'm not sure who they have the contract with.
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Food Safety (Tag F0812)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure the kitchen was maintained in a clean condition...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure the kitchen was maintained in a clean condition to minimize the risk of food borne illness; food products were used or removed prior to their expiration dates/viability; hands were washed between clean and dirty tasks and prior to applying gloves; dishes and utensils were cleaned prior to being used for residents during meal service; and food was stored in a manner that was free of exposure/contamination due to the presence of insects or rodents. This failed practice resulted in Immediate Jeopardy, which caused or could have caused serious harm, injury, or death to all 51 residents who resided in the facility. The Administrator was notified of the Immediate Jeopardy on 12/06/23 at 05:02 PM. The facility also failed to ensure orange was stored in the refrigerator and hand washing was practiced when feeding residents snacks. The findings are: On 12/05/23 at 02:05 PM Surveyors observed initial kitchen rounds with Dietary Aide #1. The Hand Washing sink was located directly next to the 3-compartment sink. A large stack of baking sheets and other cooking vessels were stacked on top of the basin preventing proper hand washing. On 12/05/23 at 2:08 PM, the floor of the kitchen was covered with a variety of debris. Despite being on wheels, the worktables had been moved as the layer of dirt and food particles was more dense in the corners and closer to the wheels. On the wall just above where the insulated domes were stored was a piece of wooden trim that extended down the wall. The ledge formed by the trim was covered in dirt, grime and a dead fly. On 12/05/23 at 2:16 PM, the deep fryer was uncovered. The inner shelf was covered in food particles and a layer of gummy grease. The fat was a dark brown color with food particles floating on top. The floor between the fryer and the range was covered in grease and grime as was the wall behind the range. On 12/5/23 at 2:17 PM, located in the two-door refrigerator was a 1/8 steam table pan that included 6 leftover fried eggs. There was no date on the eggs. A saucepan was identified as holding the leftover boiled eggs that were spilled before the eggs could be counted. The container was not dated. On 12/5/23 at 2:25 PM, the following was observed in the first two door refrigerator: 9 packages of flour tortillas opened 10/12/23 were expired as of 11/17/23. In the second two door refrigerator the following was observed: three 8-ounce servings of whole milk were not dated. Dietary Aide #2 was asked when the milk was portioned. She stated, This morning, because I poured them. The Surveyor asked how another worker would know the age of the milk. The [NAME] stated, I guess they wouldn't. I should have put a date on it. A one gallon pitcher of tea, with no date and the spout turned open to air and contaminants; 1 gallon of lime juice that was half full and expired 11/16/23; a 5 pound container which was ½ full of sour cream had a use by date of 12/1/23; a large plastic resealable bag of peaches containing about 3 cups with the date of 11/28/23 written on top. The [NAME] was asked how long leftovers are used, and she stated, I'm not sure. On 12/5/23 at 2:35 PM the following observations were made in the Dry Storage area: a 27 quart plastic container containing grits was labeled with a tag that recorded prepared 8/10/23, with a plastic scoop protruding from the dry grits; two opened peanut butter containers with missing use by dates. The rim of the containers and the lid were covered with what appeared to be peanut butter which extended out the outside of each container; Strawberry syrup was noted in a plastic gallon container, the label date was unreadable except the 4, expired 4/14/2019; A large plastic tub containing approximately 1 pound of lasagna noodles was not dated. On 12/5/23 at 2:43 PM, a large plastic tub had a label that said, 8/20/20, low calorie. The rest of the label was unreadable. The tub held a white, powder like substance with black specks. Several packets of nondairy creamer had been dropped into the middle of the powder mixture. Located toward the back of the tub was what appeared to be two dead insects. The [NAME] stated, They look like bugs. The floor under the shelves of the dry storage area was observed to be caked with a black gummy substance which contained various pieces of food, debris, dead insects, and what appeared to be other evidence of pests. On 12/5/23 at 2:45 PM, located on a rack next to the freezer multiple packages of bread were observed. The first bag contained ¾ loaf of sliced bread which was not dated or sealed. A second loaf contained 1/8 loaf of sliced bread was not dated or sealed. No use by dates could be located on the bags. On 12/5/23 at 2:51 PM, the following was observations were made in the first two door freezer: a package of round lunch meat. Dietary Aide #2 could not identify the exact food product. The stack of sliced meat was observed to be covered in ice particles and was a variety of shades of pink and brown. No date could be found on the packaging; a 1-gallon plastic resealable bag contained what Dietary Aide #2 reported to be beef brisket. The date on the bag was unreadable. The food product was covered in ice crystals. When asked to describe the product the cook stated, It looks like its frost bit.; a 1-gallon plastic resealable bag of beef tips labeled 11/15/23. When Dietary Aide #2 was asked to describe the bag, she stated, Its' frost bit.; a quart bag of three hot dogs dated 9/19/23. When Dietary Aide #2 was asked to describe it, she again described the product as frost bit; two pounds of hash brown patties with no date, DA #2 described it as frost bit; 2 pounds of fish in a plastic resealable bag, dated 10/21/23; a 5-pound bag of curly fries was 1/3 full, labelled 11/23/23 and was sealed. When Dietary Aide #2 was asked to describe the food product, she stated it was frost bit. On 12/5/23 at 3:00 PM, the bottom of the one door freezer was observed be covered in food particles/pieces and spilled liquid. Located on top of the Dessert Refrigerator were 9 packages of 12 hot dog buns which were not dated. Dietary Aide #2 reported that the buns were removed from the freezer the previous evening tonight's meal. When asked how other workers would know when the bread was removed from the freezer, Dietary Aide #2 stated, They won't since it's not dated. The Surveyor then observed 2 frozen pizza crust labelled 10/22/2, the last numeral was unreadable. When asked to describe the product, Dietary Aide #2 stated it was frost bite. The bottom of the one door freezer contained 2/3 inches of ice. Held in the ice was various food, debris, and labels. The ice had a yellow area in the back left corner. On 12/5/23 at 4:43 PM, the Dietary Manager was observed to don gloves without washing her hands. She proceeded to obtain a plastic resealable bag out of the two-door refrigerator. With the contaminated gloves, the Dietary Manager reached into the bag and retrieved a head of iceberg lettuce. After placing the lettuce on the cutting board, the Dietary Manager obtained a canvas roll that contained several knives. She unrolled the holder, took out a knife, rolled the holder back up and returned it to an area above the 3-compartment sink. The Dietary Manager proceeded to chop the lettuce. She used both contaminated hands to scoop the lettuce into a bowl. Dietary Aide #2 was observed gathering items for dinner with gloved hands. Contaminated gloves were used to reach into the bag of hot dog buns, obtain a bun and place on the plate for every resident who had the polish sausage for dinner. Contaminated gloves were also used to place the insulated dome over the dinner plate. Fingers were placed inside the dome of each tray. On 12/6/23 at 10:54 AM, Dietary Aide #3 was observed to place trays along the tray line. The trays were visibly wet and many of them were littered with food particles. On 12/6/23 at 11:05 AM, Dietary Aide #2 took the temperature of each lunch item. She inserted the probe and when finished she wiped the probe on a paper towel. The same paper towel was used multiple times. Dietary Aide #2 was observed to place her ungloved hands on her chin and neck rubbing her chin multiple times. She then placed her gloves on her hands without washing them to serve the lunch meal. The menu called for 3 ounces of chicken. The Dietary Manager was asked to provide a scale so the chicken pieces could be weighed. The Dietary Manager said that they have no scale for use in the kitchen. On 12/6/23 at 11:06 AM, observation of additional dry food products that were in the large plastic tubs in the dry storage area revealed the following: Upon lifting the lid of the tub containing granulated sugar, a dead fly was observed to be laying on top. Dietary Aide #2 stated, I don't know when anyone has used this sugar. On 12/6/23 at 11:15 AM, the attention of the Dietary Manager was called to the bag of approximately 3 cups of peaches in the refrigerator with the date of 11/28/23 and was asked what the facility's policy was concerning the use of leftovers. She stated, I'm going to say two days, so this needs to be thrown out. On 12/6/23 at 11:20 AM, the Dietary Manager was asked to about the pan under the steam table. She described that the steam pans were known to leak and that the pan was placed there to catch the water. Water was observed to be dripping from two spots and splashing on the shelf below. When asked how long the pans had been dripping, the Dietary Manager stated, I think, pretty much since I've been here. On 12/6/23 at 11:33 AM, observed a resident sitting in the area just outside of the dish room. To the left was the window into the dish room through which the dirty trays are passed. To the right was an open rack which contained two trays from the morning meal which had been served. The resident was holding a glass of milk and a bowl which contained cooked cereal. When asked what he was eating the resident replied, I'm just having some milk and some grits. The Director of Nursing (DON) approached the area and was asked what the possible harm was to a resident who consumed food off a dirty tray. She stated, Bacteria. The resident asked, Did I do something wrong? I was just hungry. On 12/6/23 at 5:02 PM, Immediate Jeopardy was called concerning maintaining a clean environment to minimize the risk of food borne illness, that food is used prior to their expiration date and that hands were washed prior to and between clean and dirty tasks, that dishes and utensils were cleaned prior to use and that food is stored in a manner that is free from exposure/contamination due to insects or rodents. On 12/6/23 at 5:10 PM, the Administrator was asked how often he enters the kitchen area of the facility. He stated, Three or four times per day. We have all new kitchen staff that we hired from scratch. The issue with the steam table is new. I'm not necessarily in the freezers. On 12/7/23 at 10: 40 AM, a Policy titled, Food Receiving and Storage documented, .Policy Interpretation and Implementation 1. Food Services, or other designated staff, will maintain clean food storage areas at all times.4. Non-refrigerated foods .will be stored ., free of insects and rodents and kept clean.7. All foods stored in the refrigerator or freezer will be covered, labeled and dated, (use by date) . The Immediate Jeopardy was removed on 12/08/23 at 10:18 AM when the following Plan of Removal was implemented: Step #1 Upon notification of failure to ensure that kitchen was maintained in a clean condition to minimize the risk of food borne illness, that food products were used or removed prior to expiration dates, that hands were washed between clean and dirty task, that hands were washed prior to applying gloves, that dishes and utensils were cleaned prior to being used for resident meal service, that food is stored in a manner that is free of exposure/contamination due to insects or rodents. On 12-6-2022 Dietary Manager discarded all food that was expired, or freezer burned. On 12-5-2023 the Maintenance director fixed all freezers and refrigerators that had ice built up to ensure that food could be stored safely with no risks of exposure or contamination. On 12-6-2023 the Dietary Staff cleaned all freezers and refrigerators removing all ice and debris that could have led to contamination of food stored. On 12-6-2023 the dietary staff cleaned all equipment that is used in food storage and preparation to ensure a clean sanitary environment for food preparation. On 12-7-2023 the Administrator in serviced the Dietary Manager to the proper hand washing and proper use of gloves to ensure a sanitary environment for food preparation and service. On 12-7-2023 the Dietary Manager in serviced staff to the proper hand washing and use of gloves to ensure a sanitary environment for food preparation and service, that dishes and utensils would be cleaned prior to being used for resident meal service, that food is stored in a manner that is free of exposure/contamination due to insects or rodents. On 12-7-2023 Maintenance supervisor inspected kitchen to ensure the kitchen was free of rodents with no negative findings noted. Step #2 on 12-7-2023 the Administrator in serviced the Dietary Manager to the proper hand washing and use of gloves to ensure a sanitary environment for food preparation and service. On 12-7-2O23 the Dietary Manager in serviced staff to the proper hand washing and use of gloves to ensure a sanitary environment for food preparation and service, that dishes and utensils would be cleaned prior to being used for resident meal service, that food is stored in a manner that is free of exposure/contamination due to insects or rodents. Starting on 12-7-2023 the Dietary Manager will monitor daily 5 x per week on an ongoing basis to ensure proper use of gloves and hand washing for food preparation and service, proper storing and discarding of food before expiration date and that all dishes and utensils are cleaned properly before being used for meal service. Starting on 12-7-2023 the Maintenance supervisor will inspect the kitchen 5 x per week for 6 weeks to ensure that the kitchen is free of rodents and will continue to monitor on a on going basis. Step #3 On 72-6.2023 at 5:45pm, Medical Director notified of confirmation of Immediate Jeopardy. Updated on findings, reviewed plan of removal and education provided Dietary Manager and Maintenance Supervisor. On 12/8/23 at 10:30 AM, the Dietary Manager was asked to describe the proper way to store food. She stated, It should always be put in a sealed container and dated. When asked to identify when hands should be washed, the Dietary Manager stated, When you come into the kitchen, when you change what you are doing, when you go to the rest room, all the time. The Dietary Manager was asked if she had completed a Saniserve class as she was charged with educating her staff. She stated, I have asked the Administrator to enroll me in that class. He said he would, and he told me they would help me get my certification. The Surveyor asked when she had accepted the position. She stated, I was hired as a cook in July and was offered this position. I was told I could get certified, but he [Administrator] still hasn't told me anything about a date to start my classes. The Dietary Manager was asked if there was a cleaning schedule that was used in the kitchen. She stated, I just started making a schedule last night. Review of a facility policy titled, Handwashing/Hand Hygiene, revised August 2015 specified, Policy Statement This facility considers hand hygiene the primary means to prevent the spread of infections. Policy Interpretation and Implementation .6. Wash hands with soap (antimicrobial or non-antimicrobial) and water for the following situations: a. When hands are visibly soiled; and b. After contact with a resident with infectious diarrhea including, but not limited to infections caused by norovirus, salmonella, shigella and C difficile. 7. Use an alcohol-based hand rub containing at least 62% alcohol; or, alternatively, soap and water for the following situations: .b. Before and after direct contact with residents; .h. Before moving from contaminated body site to a clean body site during resident care; i. After contact with resident's intact skin; j. After contact with blood or bodily fluids; .m. After removing gloves; .o. Before and after eating or handling food; p. Before and after assisting a resident with meals.8. Hand hygiene is the final step after removing and disposing of personal protective equipment . 2. On 12/05/23 at 03:01 PM, a one gallon plastic picture filled with orange liquid and a one gallon picture with 1 quart of orange liquid were sitting on the cabinet on the secure unit. The gallon pictures were not labeled or dated. The gallon pictures were not refrigerated and not on ice. 3. A review of an admission Record indicated the facility admitted Resident #37 with a diagnosis that included neurocognitive disorder with Lewy bodies. The Quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #37 had a Brief Interview for Mental Status (BIMS) score of 00 which indicated the resident had severe cognitive impairment. Review of Resident #37's Care Plan, initiated 3/8/2023 revealed the resident was at risk for decline in nutrition/hydration status related to cognitive deficit. Interventions included assist resident as needed with eating. On 12/05/23 at 05:09 PM, Certified Nursing Assistant (CNA) #6 was observed putting a used meal tray on the meal cart. CNA #6 did not perform hand hygiene. CNA #6 sat down next to Resident # 37 and picked up the silverware and assisted Resident #37 with her meal. CNA #6 did not perform hand hygiene. On 12/06/23 at 1:33 PM, observed CNA #7 exit from a Resident's Room with her left bare hand filled with goldfish cracker snacks. CNA #7 was picking one goldfish cracker snack from the left bare hand using the right bare hand and feeding it to Resident #37. CNA #7 sat down in a chair next to Resident #37 and using her right bare hand, removed a goldfish cracker snack from the left bare hand and fed it to Resident #37. CNA #7 was also observed eating the goldfish cracker snacks. On 12/06/23 at 1:37 PM, CNA #7 was asked why should staff not touch residents' food with their bare hands? CNA #7 stated, Because of germs. CNA #7 was asked why did you give Resident #37 goldfish cracker snacks with your bare hands? CNA #7 stated, I gave them to [Resident #37], and I gave them with my bare hands, that's not what [Resident #37] supposed to eat. I know I'm not supposed to do that. On 12/06/23 at 2:42 PM, Licensed Practical Nurse (LPN) #3 was asked why staff should not give residents food from their bare hands? LPN #3 stated, Germs and infection control. LPN #3 was asked why should staff sit at eye level while assisting residents with eating? LPN #3 stated, Most elders vision is impaired, and it helps residents eat. LPN #3 was asked how is orange juice supposed to be stored when not in use? LPN #3 stated, In the refrigerator. LPN #3 was asked why should orange juice be refrigerated or on ice? LPN #3 stated, To prevent bacteria. On 12/27/23 at 12:22 PM, the Infection Control Preventionist (ICP) was asked why staff should not feed residents food from their own bare hands and why should staff perform hand hygiene before assisting residents with meals. The ICP stated, For infection control and to keep infection rates down.
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Room Equipment (Tag F0908)

Someone could have died · This affected 1 resident

Based on observation, interview, and record review the facility failed to ensure essential equipment in the kitchen was maintained in safe, operational order to ensure food was kept at a safe temperat...

Read full inspector narrative →
Based on observation, interview, and record review the facility failed to ensure essential equipment in the kitchen was maintained in safe, operational order to ensure food was kept at a safe temperature to minimize the risk of food borne illness. This failed practice resulted in Immediate Jeopardy which caused or could have caused serious harm, injury, or death to all 51 residents who resided in the facility due to the potential risk for food borne illness The Administrator was notified on 12/6/23 at 5:02 PM. The findings are: On 12/5/23 at 2:51 PM, in the first two door freezer there was a thick layer of ice observed in the bottom underneath multiple boxes of food items. The ice was covered in a variety of debris including food stuff. The ledge and bottom of the freezer contained dust and debris which extended to the vent and grate in the front of the freezer. The right side of the freezer contained a layer of ice 2 to 3 inches thick. Adhered to the bottom of the freezer was a bag containing a bright red food product that had been liquid at one time. The Dietary Aide was unable to dislodge the bag from the bottom of the freezer and was also unable to identify what was in the bag. There was no visible date on the bag. The bottom of the one door freezer contained 2 to 3 inches of ice. In the ice was various food, debris, and labels. The ice had a yellow area in the back left corner. On 12/5/23 at 4:25 PM, a large steam table pan was sitting on a shelf under the steam table. The pan contained a variety of food particles in various sizes. The shelf contained multiple areas where water had been present and then dried. The glass partition along the back of the steam table was covered in a thick layer of grime, grease, and dried food. The partition was held together on the right corner extending approximately 1/3 of the way down with black duct tape. The duct tape was also being used to hold the top of the glass in the frame. On 12/6/23 at 11:10 AM, in the first two door refrigerator, a layer of water 1 to 1½ inches deep covered the bottom of the appliance. A large cookie sheet which had previously contained chicken thawing for today's lunch, remained in the bottom of the refrigerator on top of the water and contained multiple food particles. The top of the refrigerator contained a black substance which covered the grate over the fan and extended to the top of the refrigerator. When asked how long the water had been a problem, the Dietary Manager stated that the water accumulating had been an issue since she began working at the facility in July. When asked if she had reported the issue, she stated, Yes, to maintenance, and I think the Administrator knows. On 12/6/23 at 5:02 PM, an Immediate Jeopardy was called due to the facility failing to ensure all essential equipment was maintained in good working order. The Immediate Jeopardy was removed on 12/08/23 at 10:37 AM when the following Plan of Removal was implemented: Step #1: Upon notification of failure to ensure essential equipment was maintained in safe, operational order. On 12-6-2023 the maintenance supervisor repaired a hose that drains the water from the three of the freezers that had frozen water standing in the bottom. On 12-6-2023 Dietary staff removed all frozen water and debris from all three freezers. On 12-6-2023 the Maintenance Supervisor cleaned the drain tube on both refrigerators that were not allowing proper draining of water that attributed to standing water in the bottom of both fridges. On 12-6-2023 the Dietary staff removed all water and debris from both fridges. All fridges and freezers did previously and currently have internal thermometer located inside of each fridge and freezer. On 12-6-2023 the Administrator purchased 4 new steam table pans to replace the old pans that contributed to the two small leaks that were noticed under the steam table. One of the old pans appeared to have small pin holes that was causing the leak. All leaks in all equipment have been fixed with no negative outcomes noted. Step #2: Dietary Staff and Maintenance supervisor were in-serviced by Administrator on 12/7/2O23 as to the requirement to maintain all equipment in safe and operational order. Starting on 12-7-2023 the Maintenance Supervisor will monitor all equipment located in the Dietary Department 5 x per week for 6 weeks to ensure that all equipment is working properly in safe, operational manner. Starting on 12-7-2023 the Dietary Manager will monitor daily 5 x per week on an ongoing basis to ensure proper functioning of all equipment located in the Dietary Department. Step #3: On 12-6-2023 at 5:45 pm, Medical Director notified of confirmation of Immediate Jeopardy. Updated on findings, reviewed plan of removal and education provided Dietary Manager and Maintenance Supervisor. On 12/8/23 at 10:45 AM the Dietary Manager reported that the issues with the refrigerator/freezer involved a small tube that had become dislodged, allowing the water to drain back into the unit vs. out. She stated, I don't think it was really hard to fix once someone looked at it.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure resident's dependent on staff for activities o...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure resident's dependent on staff for activities of daily living (ADLs), were provided assistance to protect and promote the rights and dignity of 2 (Residents #38 and #26) of 2 sampled residents. The findings are: Review of a facility policy titled, Resident Rights, dated December 2016 specified, .Employees shall treat all residents with kindness, respect, and dignity . Federal and state laws guarantee certain basic rights to all residents of this facility. These rights include the resident's right to: .b. be treated with respect, kindness, and dignity . 1. A review of Resident #38's admission Record indicated the facility admitted Resident #38 with a diagnosis that included schizophrenia. The Quarterly Minimum Data Set (MDS) dated [DATE], revealed Resident #38 had a Staff Assessment for Mental Status (SAMS) score of 3, which indicated the resident had severe cognitive impairment. The resident required 1 person to physically assist with eating. Review of Resident #38's Care Plan, revised on 6/22/2023, revealed the resident was at risk for decline in nutrition/hydration status. Interventions included, assist the resident as needed with eating and offer snacks per facility policy. On 12/06/23 at 11:32 AM, a gallon picture filled with orange juice was sitting in the cabinet on the Secure Unit and was not refrigerated or on ice. Certified Nursing Assistant (CNA) #7 poured 240 cc (cubic centimeters) of orange juice into a styrofoam cup. CNA #7 walked over to Resident #38 and stood in front and to the side of the resident. CNA #7 proceeded to feed Resident #38 an oatmeal pie snack and sips of orange juice until the oatmeal pie and 120 ccs of orange juice was consumed by Resident #38. On 12/06/23 at 11:36 AM, CNA #7 was asked why did you stand over Resident #38 while assisting with the orange juice and the oatmeal pie? CNA #7 stated, You have to be above [Resident #38] or [Resident #38] gets upset and grabs you. CNA #7 was asked why should staff assist residents with eating and drinking at eye level? CNA #7 verbally confirmed that staff sat down with the rest of the residents because they understand what you're saying, and that they are supposed to eat. 2. A review of Resident #26's admission Record indicated the facility admitted Resident #26 with diagnoses of diabetes mellitus and schizophrenia. The Quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #26 had a Brief Interview for Mental Status (BIMS) score of 00, which indicated the resident had severe cognitive impairment. A review of Resident #26's Physician Orders, for the month of December 2023, revealed an order dated 3/7/2023, for admission to memory unit deemed appropriate. Review of Resident #26's Care Plan initiated on 1/3/2023 revealed the resident was incontinent of bowel and bladder related to cognitive deficit. Interventions included, check frequently on rounds, and as needed (PRN) for incontinence and provide the amount of assistance that is needed, provide with adult protective garments (if desired) to help maintain dignity for any incontinent episode that may occur, provide with amount of assist that is needed for toileting, incontinent care frequently, on and rounds, and PRN. On 12/06/23 at 1:41 PM, Certified Nursing Assistant (CNA) #7 was observed from the hallway on the Secure Unit pull Resident #26's pants down. Resident #26 pants fell landing on the floor, exposing Resident #26's bare legs and brief. CNA #7 did not pull a privacy curtain or close the door. On 12/06/23 at 1:56 PM, CNA #7 was asked why should the door be closed when providing/assisting residents with incontinent care? CNA #7 stated, For their privacy. I took [Resident #26] in there to check the brief. On 12/06/23 at 2:42 PM, Licensed Practical Nurse (LPN) #3 was asked why should the privacy curtain be pulled/the door be closed when assisting residents with incontinent care? LPN #3 stated, For privacy and dignity. On 12/06/23 at 1:33 PM, CNA #7 was observed exiting a room on the secure unit with the left bare hand filled with fish shaped crackers. CNA #7 picked one fish shaped cracker from the left hand with the right bare hand and fed it to Resident #37. CNA #7 sat down in a chair next to Resident #37 and used the right bare hand to remove a fish shaped cracker from the left bare hand and fed it to Resident #37 and was observed to eat some herself. On 12/06/23 at 1:37 PM, CNA #7 was asked why should staff not touch residents' food with their bare hands? CNA #7 stated, Because of germs. CNA #7 was asked why did you give Resident #37 fish shaped cracker with your bare hands? CNA #7 stated, I gave them to [Resident #37], and I gave them with my bare hands. That's not what [Resident #37] is supposed to eat. I know I'm not supposed to do that. On 12/06/23 at 2:42 PM, Licensed Practical Nurse (LPN) #3 was asked, why should staff not give residents food from their bare hands. LPN #3 stated, Germs and infection control. LPN #3 was asked why should staff sit at eye level while assisting residents with eating. LPN #3 stated, Most elders vision is impaired, and it helps residents eat. LPN #3 was asked how is orange juice supposed to be stored when not in use? LPN #3 stated, In the refrigerator. LPN #3 was asked why should orange juice be refrigerated or on ice? LPN #3 stated, To prevent bacteria. On 12/27/23 at 12:22 PM, the Infection Control Preventionist (ICP) was asked why should staff not feed residents food from their own bare hands and why should staff perform hand hygiene before assisting residents with meals. The ICP stated, For infection control and to keep infection rates down.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to maintain a safe, functional, sanitary, and homelike e...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to maintain a safe, functional, sanitary, and homelike environment for the residents to promote dignity and prevent the potential injury or spread of disease. The findings are: On 12/05/23 at 02:02 PM, 6 window blinds on the Secure Unit were torn with missing panes. Pictures were taken. On 12/05/23 at 02:04 PM, observed a brown recliner with torn and peeling vinyl exposing the foam on the left and right arm pads and the headrest, a black recliner with torn and peeling vinyl exposing foam on the left and right arm pads and a wire hanging 4 feet from the ceiling in the shape of a noose was observed in the Common Area of the Secure Unit. On 12/05/23 at 02:06 PM, the privacy curtain in room [ROOM NUMBER] was tied in a knot and not connected to the track on the ceiling. On 12/05/23 at 02:57 PM, a wire hanging 4 feet from the ceiling in the shape of a noose observed in the common area of the secure unit. (Photo taken.) On 12/05/23 at 03:02 PM, observed an electrical outlet with no cover in the common area of the Secure Unit. On 12/05/23 at 03:06 PM, a drain cover 15 feet from the fire door in the middle of the hall on the Secure Unit was not secure and exposed a 3 foot hole in the floor. (Photo taken.) On 12/05/23 at 03:08 PM, 5 feet of wall from the fire door on the right side, with no baseboard that exposed the wall and sheetrock on the Secure Unit. (Photo taken.) On 12/05/23 at 03:09 PM, 4 feet of handrail on the right side of the wall, outside of room [ROOM NUMBER] that was not secure and sticking out 6 inches. (Photo taken.) On 12/05/23 at 03:11 PM, 7 feet of handrail on the wall between the Shower Room and room [ROOM NUMBER] that was not secure and was sticking out 8 inches from the wall with screws exposed. (Photo taken.) On 12/05/23 at 03:12 PM, the handrail between the Shower Room and room [ROOM NUMBER] was not secure and loose. 12/06/23 at 08:51 AM, observed a wire hanging 4 feet from the ceiling in the shape of a noose in the common area of the Secure Unit. A brown recliner with torn and peeling vinyl exposing the foam on the left and right arm pads and the headrest. A black recliner with torn and peeling vinyl exposing the foam on the left and right arm pads. On 12/06/23 at 11:27 AM, on the Secure Unit a resident was reclining in a brown recliner. The recliner's left and right arm pads and the headrest had torn and peeling vinyl that exposed the foam. On 12/06/23 at 11:23 AM, a wire hanging 4 feet from the ceiling in the shape of a noose was observed in the Dining Room of the Secure Unit. Maintenance #1 was asked what the wire was and what does it go to? Maintenance #1 stated, I don't know. On 12/06/23 at 1:32 PM, observed a resident sitting in a brown recliner on the Secure Unit. The left and right arm pads and the headrest of the recliner had torn and peeling vinyl that exposed foam. On 12/06/23 at 7:19 PM, observed from the outside of the facility, a window on the Secure Unit that had cracks and was taped with a hole in the middle where the cracks meet. Certified Nursing Assistant (CNA) #8 was asked what happened to the window. CNA #8 stated, I didn't know it was broke. I've only been here since June. On 12/07/23 at 9:11 AM, Maintenance #1 was asked what happened to the cracked window on the back wall on the Secure Unit? Maintenance #1 stated, I believe it happened before I got here. Maintenance #1 was asked if it was ever reported and why it had not been replaced. Maintenance #1 stated, It has been reported and a glass company came out and looked at it. They replaced two other glass windows in the facility, but they never came back out to fix this one. Maintenance #1 was asked to measure the 4th three paned window on the back wall of the dining room on the secure unit. Per Maintenance #1's measurement, the middle of the glass windowpane measured 40 inches by 63.5 inches. Maintenance #1 was asked to measure the hole in the middle of the glass windowpane. Per Maintenance #1's measurements the hole in the glass windowpane was 0.5 inches by 0.5 inches. Maintenance #1 was asked about the window blinds in the dining room of the secure unit, and why were they ripped, torn, and missing slats. Maintenance #1 stated, I have replaced blinds twice since I've been here. Maintenance #1 was asked how long he had been employed at the facility. Maintenance #1 stated, Since July. Maintenance #1 was asked if the brown and black recliners in the dining room on the secure unit were the facilities recliners. Maintenance #1 stated, Yes, they've been here since I've been here. Maintenance #1 was asked if the handrails in the hall on the secure unit had been reported to be loose. Maintenance #1 stated, It was reported a rail was loose in the past and I fixed them before, and I fixed them the day you came in and someone reported that you were looking at them. Maintenance #1 was asked if the drain cover at the end of the hall near the double doors on the secure unit had been reported to be loose and why they are not secure. Maintenance #1 stated, No, it had not been reported and I'd have to get with the Administrator about why it's not secured. Maintenance #1 was asked how things were reported that needed to be fixed and who do they report it to. Maintenance #1 stated, They are supposed to write in the maintenance logbook, but they don't always do that. Sometimes they will tell me, and if it's a quick fix, I'll fix it, then write it in the book. Maintenance #1 was asked if the missing baseboard near the double doors on the secure unit had been reported. Maintenance #1 stated, No, it has not. Maintenance #1 was asked to measure the missing baseboard. Per Maintenance #1's measurements the area measured 47 and 3 quarters inches in length by 4 inches tall. On 12/07/23 at 9:13 AM, a picture was taken of the broken and taped, middle glass windowpane, with a hole in the middle of the glass, in the dining room of the secure unit. On 12/07/23 at 9:23 AM, Maintenance #1 was asked to measure the gap between the end of the mattress to the footboard and the gap between the end of the head of the mattress and the headboard of Resident #23's bed. Per Maintenance #1 the measurements of the gap between the end of the mattress to the footboard measured 4.5 inches and the gap between the head of the mattress and the headboard measured 6 inches. On 12/07/23 at 9:28 AM, Maintenance #1 was asked what happened to the blue wire that was hanging from the ceiling in the dining room on the secure unit. Maintenance #1 stated, I put it back into the ceiling, I'm not sure what it went to. On 12/07/23 at 9:33 AM, the sewer drain cover at the end of the hall near the dining room on the secure unit was observed to be loose and not secured. The drain cover was lifted, and a black liquid substance was observed. There was a pungent smell of sewer. Maintenance #1 was asked what the drain went to. Maintenance #1 stated it was the main sewer line that runs down the middle of the facility through the 400 Hall. Maintenance #1 was asked to measure just above the liquid line of the drain hole. Per Maintenance #1 the measurement was just 10 inches below the floor level. Maintenance #1 was asked how often the sewer lines get clogged up. Maintenance #1 stated, I'm down here 2 or 3 times a week, secure unit, and normally unclogging a toilet on a daily basis. Maintenance #1 was asked why the facility wasn't using the newer part of the facility, the front area near the Administrator's office. Maintenance #1 stated, They were renovating the other part of the building, then due to low census, they quit working on it. Maintenance #1 was asked when it rains does the facility flood and where. Maintenance #1 stated, Yes, in the main dining room, and under the heat and air units. On 12/07/23 at 9:40 AM, Maintenance #1 was asked why Resident #38 doesn't have a heater/air conditioner in the room. Maintenance #1 stated, He tears them apart, he needs a power cord. Maintenance #1 was asked if the power cord was ordered and when. Maintenance #1 stated, I sent the picture to the Administrator, and he said he'd get with [Name], but I haven't heard anything else about it. Maintenance #1 was asked who [Name] was. Maintenance #1 stated, Not sure, someone over the Administrator I guess. Maintenance #1 was asked how many heater/air conditioner units in the facility, that were out, needed power cords. Maintenance #1 stated, Two on the secure unit and 1 room on the other side of the double doors on 400 Hall. Maintenance #1 was asked why Resident #38's bathroom was locked with a chain. Maintenance #1 stated, Because he tears things up. On 12/07/23 at 9:47 AM, Maintenance #1 was asked why room [ROOM NUMBER]'s bathroom was not locked or blocked off due to the black liquid in the toilet, no toilet tank lid, and other hazards in the bathroom. Maintenance #1 stated, That bathroom was not supposed to be used because I was told the last maintenance man got a snake [used to unclog lines] stuck in the toilet. On 12/05/23 at 01:58 PM, in room [ROOM NUMBER] the bathroom had a compartment door opened underneath the mirror. There was paint peeling from the bottom and the left side of the compartment with multiple rusted areas observed. There was an uncontained toothbrush with the bristles in contact with the rusted area, and a tube of toothpaste lying on the rusted surface in the compartment. The paper towel dispenser was full of paper, but not working. On 12/05/23 at 01:59 PM, in room [ROOM NUMBER], there was a mattress on the floor next to the bed. The covering on the mattress was ripped and there was cotton gauzelike material that was stained light orange around the edges. The gauzelike material was ripped, and covering a blue foam mattress that was showing on one corner. The blue foam had several gouges in it. On 12/05/23 at 5:08 PM, the mattress on the floor remained the same. On 12/07/23 at 11:37 AM, the Surveyor asked Maintenance #1 if he knew about the recliner footrest in room [ROOM NUMBER]A not working. The Maintenance #1 answered, No. I didn't know about that, but I will get it taken care of right away. 12/07/23 at 02:48 PM, Maintenance #1 stopped the Surveyor in the hallway to ask what was wrong with the recliner in room [ROOM NUMBER]A. The Surveyor accompanied Maintenance #1 to room [ROOM NUMBER]A. The Resident explained that the footrest would not stay up. Maintenance #1 communicated with the Resident as he assessed the recliner from underneath. The recliner was missing a spring, and the Resident's family had brought the recliner in. It was not a facility own recliner. Maintenance #1 told the resident that he would replace the spring. 12/07/23 at 09:46 AM, the Surveyor observed an oxygen cylinder not contained in a metal oxygen caddy in an oxygen storage room on hall 400. The door to the oxygen storage room was unlocked and there were residents rolling down the hallway in wheelchairs. 12/07/23 at 10:28 AM, the 400 Hall oxygen storage room remained unlocked. There was a coded lock on the door that was not working. There was an oxygen cylinder observed that contained oxygen and was not properly stored in an oxygen caddy. The cylinder was standing up between an oxygen concentrator that was not in use, and multiple cylinder in caddies that contained oxygen. There were residents observed in wheelchairs in the hallway passing by. 12/07/23 at 02:45 PM, the Surveyor asked Registered Nurse (RN) #1 if the oxygen storage room on hall 400 should be locked. RN #1 answered, Yes, it should be locked. The Surveyor asked how oxygen cannisters should be stored safely. RN #1 answered, They should be upright in an eggcrate The Surveyor asked what could happen if oxygen was not stored properly. RN #1 answered, It could catch on fire or cause an accident. The Surveyor asked who was responsible for checking to make sure oxygen is stored safely. RN #1 answered, The nurses. The Surveyor asked how often oxygen is checked. RN #1 answered, I don't know. I'm not sure who they have the contract with. 12/08/23 at 09:51 AM, observed a rolling cart with a large crack that was bowing in under the weight of a blue ice chest that was sitting on top. The crack was visible on the outer edge and had a gap with sharp edges on either side. There were 2 basins stacked together and a water jug on the second shelf underneath the cracked top shelf. There were visible red, black, and dark brown stains and spots visible on the second shelf. [NAME] Young On 12/05/23 at 03:24 PM, during initial rounds, a two-cabinet door wardrobe for in room [ROOM NUMBER]B was missing the top drawer. The resident had personal items in the bottom drawer, but the bottom of the second drawer was broken. Clothes were visible from the bottom drawer. A tile in the left corner of the ceiling was pushed open. On 12/05/23 at 03:43 PM, a square cut out of sheetrock was observed 1 inch from an electrical outlet that was currently in use on the 400 Hall beside nurse's station. On 12/06/23 at 02:49 PM, the second observation of room [ROOM NUMBER]B, the wardrobe had been replaced with a different wardrobe. The ceiling tile in the left corner of the room had either been replaced or had been closed. It was no longer open. The Resident was seated in a wheelchair in his room. The Surveyor said I see you got a new wardrobe. The Resident said yes, that other one had been broken since I've been here. I don't know why it hadn't been replaced before now. The Surveyor asked if the broken wardrobe was an inconvenience. The Resident said not really, but I like the new one better. On 12/07/23 at 09:08 AM, the Surveyors were making observations on the 500 Hall, starting at the end of the hall by room [ROOM NUMBER]. Down the hall from the Exit door, there were 12 handrails on the right side of the hall. The 4th one down had a 2x4 behind it and the screw was showing 1 inch from the wall. The 7th handrail was pulling loose from the sheetrock wall. The 8th handrail's plastic bracket was loose from the wood at the end of the rail. There were 11 handrails on the left side. The 4th handrail down from the door had a screw missing and was loose from the wall. On 12/07/23 at 09:19 AM, in room [ROOM NUMBER], there was a square hole cut out of the wall on the left side of the door with television cables extending out the hole. The resident in Bed B was asked are you bothered by the hole cutout. The Resident stated, Not really. I want to be in this room because I've been in other rooms, and this is the only one that doesn't leak when it rains. On 12/07/23 at 09:25 AM, in room [ROOM NUMBER], two broken drawers were placed on both sides of Bed B's wardrobe. A cardboard box was lying on the floor containing clothes, a pink plastic basin with personal items (lotion, deodorant, a vape and a bottle containing 1/3 inch of anticavity mouthwash. On the bathroom floor there was a plastic basin containing a brown and yellow stained brief wadded up, clear plastic gloves and a tube of an unknown substance, covered with a folded clean brief, (photo taken). The bathroom had a pungent odor and a plastic gallon jug containing 1 inch of peri wash. On 12/07/23 at 09:40 AM, an unlocked Hopper room contained plastic shower chairs, a ½ full gallon jug of a calcium, lime, and rust stain remover placed on the inside of the closet on the floor (photo taken), a plastic bag containing a dirty mop head (photo taken), In room [ROOM NUMBER]A beside the foot of the bed was an electrical outlet that was pulled out 2 inches at the bottom of the outlet from the wall. There was something plugged into it. On 12/07/23 at 09:42 AM, in room [ROOM NUMBER] A, the rolling bedside table leg base was corroded with a brown substance spattered all over it. A lighter was stuck under a package of disposable wipes on the bedside table. On 12/07/23 at 09:58 AM, across the hall from room [ROOM NUMBER] was an unlocked bathroom, the plastic covering to the ceiling light was missing, exposing light bulbs and wires. Inside the bathroom, a plastic 3 drawer bin had a broken top. The top drawer contained 1 disposable razor, 1 can of shaving cream and toothpaste, the second drawer contained 2 cans of shaving cream. On 12/07/23 at 10:00 AM, in room [ROOM NUMBER]B there was a brown stain on the ceiling tile over the resident's bed. The bedside table belonging to the resident in A bed had a package of cupcakes dated 10/24/23, a 1-inch piece of cigarette, a debit/credit card and on the nightstand was a driver's license. On 12/07/23 at 10:13 AM, in room [ROOM NUMBER] a razor in a plastic glass, 3 cans of shaving cream and empty pill cups were on the nightstand beside resident's bed. On 12/07/23 at 10:15 AM, on the 3rd observation of the linen closet, the closet was unlocked with 2 gallon jugs of peri wash, (1 contained 1 inch of peri wash and the other was a full bottle), an 8 ounce bottle of hand sanitizer, and ½ box of individual packages of barrier cream. On 12/07/23 at 04:00 PM, the Surveyors went to the Nurse's Station between halls 400 and 500. There was a counter with cabinets and a sink. The cabinet under the sink was open. The floor under the sink cabinet was black and looked wet and had a hole 1foot x 2 feet' that had a hammer lying in shards of wood. On 12/08/23 at 09:16 AM, CNA #5 was observed coming into the shower room. The Surveyor asked if drains in the showers were ever backed up. CNA #5 said yes, sometimes when it rains or when they get clogged. The shower room had a pungent smell, and the shower had a yellow, brownish substance on the tile in the corner. On 12/08/23 at 10:30 AM, Housekeeper #1 was observed pushing the housekeeping cart out in the hall. Housekeeper #1 was asked which area of the facility are you responsible for? Housekeeper #1 said I am responsible for the 400 and 500 halls. The Surveyor asked how often are the resident's rooms cleaned? Housekeeper #1 said every day for sure, actually several times during the day. It depends on the resident. Some need to be cleaned up after more than others. The Surveyor asked how often the residents' bathrooms are cleaned. Housekeeper #1 said every day and as needed. Housekeeper #1 was asked what things do you clean during the day? Housekeeper #1 said I disinfect surfaces, doorknobs, drawers, tables, sweep the room and bathroom, change the trash, make sure there is soap and paper towels and check under the beds for crumbs or miscellaneous. On 12/08/23 at 10:51 AM, Housekeeper #2 was observed seated in a chair looking at a phone in the Housekeeping Room. Housekeeper #2 was asked, Which area of the facility are you responsible for? Housekeeper #2 said I clean the Unit. The Surveyor asked how often are the resident's rooms cleaned? Housekeeper #2 said Every day. Some of the residents' rooms and bathrooms need to be cleaned more than others. The Surveyor asked when you see something in the resident's room or bathroom that needs to be repaired what do you do? Housekeeper #2 said I report it to maintenance. The Surveyor asked do you write it down on something? Housekeeper #2 said no, I verbally tell maintenance. On 12/08/23 at 10:54 AM, Housekeeper #3 was observed mopping a resident's room. The Housekeeper #3 was asked how often the resident's rooms were cleaned. Housekeeper #3 said I clean every room in the morning, starting in one room and work my way down the hall, then I work my way back up the hall on the other side. I work from 7:00 AM to 3:00PM.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected multiple residents

Based on interview and record review, the facility failed to code the Minimum Data Sets (MDS) accurately for 2 (Residents #14, and #35) to facilitate, plan, and provide necessary care, and to complete...

Read full inspector narrative →
Based on interview and record review, the facility failed to code the Minimum Data Sets (MDS) accurately for 2 (Residents #14, and #35) to facilitate, plan, and provide necessary care, and to complete a medication self-administration assessment for 1 (Resident #14). The findings are: 1. Resident #35's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/21/23 documented in Section GG - Functional Abilities and Goals GG0115 0, no impairment under functional limitation in range of motion of A. upper extremity (shoulder, elbow, wrist, hand) On 12/08/23 at 09:50 AM, the Surveyor asked the MDS Coordinator to pull up the MDS section GG for Resident #35 in the electronic medical record and asked if Range of Motion was documented correctly since it was coded as no impairment. The MDS Coordinator answered, It's not a risk for injury for him. That's what I was taught. The Surveyor accompanied the MDS Coordinator to assess Resident #35's ability to perform activities of daily living with his left hand, arm, and side. The MDS Coordinator stated, You are right. I can see now that he is not able to complete ADLs [activities of daily living] with that left side. I was focused on it causing him injury. The Surveyor asked the MDS Coordinator why it was important to have the MDS coded correctly for the residents. The MDS Coordinator answered, Because it starts the care plan process to initiate the plan of care correctly. 2. Resident #14's Quarterly MDS with an ARD of 9/3/23 documented in Section K Swallowing/Nutritional Status K0510 Nutritional Approaches documented Resident #14 received did not receive intravenous (IV) feedings and/or feeding via a feeding tube. On 12/08/23 at 09:52 AM, the Surveyor asked the MDS Coordinator to pull up Resident #14's MDS section K in the electronic medical record to determine if it was coded correctly. The MDS Coordinator pulled the MDS section K up for Resident #14 and answered, It is not checked. No, it is not coded correctly. I don't know how I missed that. The Surveyor asked why it was important for Resident #14 PEG (Percutaneous Endoscopic Gastrostomy) Tube to be coded correctly. The MDS Coordinator answered, Because she takes her medications through it. On 12/08/23 at 11:03 AM, the Surveyor reviewed a medication self-administration assessment that had been added to the electronic medical record for Resident #14 at 10:24 AM which documented, .Complete this assessment prior to resident initiating self-administration of medication .
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure fingernails and toenails were trimmed for 1 (R...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure fingernails and toenails were trimmed for 1 (Resident #35) and chin hairs were removed for (Resident #19) to promote good hygiene and dignity. The findings are: A review of an admission Record indicated the facility admitted Resident #19 with a diagnosis that included major depressive disorder. The Quarterly Minimum Data Set (MDS), dated [DATE], revealed Resident #19 had a Brief Interview for Mental Status (BIMS) score of 00, which indicated the resident was unable to complete the interview and required extensive assistance with activities of daily living (ADLs). Review of Resident #19's Care Plan, initiated on 3/1/2023, revealed the resident had an alteration in activities of daily living (ADL) functions. Interventions included bathing/showering: extensive assist by staff initiated on 3/1/2023; and personal hygiene/oral care: the resident is totally dependent on staff for personal hygiene and oral care initiated on 3/1/2023. A review of Resident 19's Skin Monitoring Comprehensive CNA Shower Review, dated 11/29/2023 documented, nothing new to report. On 12/05/23 5:05 PM, Resident # 19 was observed with chin hair approximately 0.5 - 1 centimeter in length. On 12/06/23 at 8:52 AM, Resident # 19 was observed to have chin hair approximately 0.5 centimeters - 1 centimeter in length. On 12/06/23 at 11:26 AM, Resident # 19 was observed with chin hair approximately 0.5 - 1 centimeter in length. On 12/06/23 at 1:36 PM, Resident # 19 was observed with chin hair approximately 0.5 - 1 centimeter in length. On 12/06/23 at 1:37 PM, Certified Nursing Assistant (CNA) #7 was asked when do residents receive showers? CNA #7 stated, Three times a week. CNA #7 was asked where is this documented? CNA #7 stated, On the computer. CNA #7 was asked do you use bath sheets? CNA #7 stated, Yes, we fill them out and they go to DON's [Director of Nursing] office. CNA #7 was asked when are female residents shaved? CNA #7 stated, Whenever we give them a shower. CNA #7 was asked why does Resident #19 have facial hair/chin hair? CNA #7 stated, I don't know. CNA #7 was asked why should female residents be free of chin/facial hair? CNA #7 stated, They have the right the same as men. On 12/06/23 at 2:07 PM, the DON was asked when do residents receive showers/baths and where is this documented. The DON stated, Showers will show up on the CNA tasks list in the computer and showers are usually scheduled for three times a week. The DON was asked when nail care was performed and who performs that task. The DON stated, Non-diabetics the CNA's check nails on shower days and as needed, and the nurses do the diabetics. The DON was asked when the female residents are shaved. The DON stated, They are shaved on shower days. The DON was asked why the female residents should be free of facial/chin hair. The DON stated, Because it's a dignity issue. 1. Resident #35 had diagnoses of nontraumatic intracranial hemorrhage, and type 2 Diabetes Mellitus without complications. A Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/21/23 documented a Brief Interview for Mental Status (BIMS) score of 6 (0-7 indicates severe cognitive impairment). a. A Care Plan with an initiation date of 3/7/23 documented, .Resident .requires assistance with ADLs .Resident will be clean, well-groomed and appropriately dressed daily If resident refuses care, approach at a later time and offer care . Keep resident's nails clean and cut . b. On 12/05/23 at 02:04 PM, Resident #35 was lying in bed with his right hand outside of the covers, the fingernails on his right hand were 1/4 to 1/2 inch past the fingertips. The ring finger had a piece of white fingernail hanging from it, and there were sharp jagged edges on several of the nails. There was a brown substance visible underneath the nails. c. On 12/05/23 at 05:07 PM, Resident #35 was lying in bed with his right arm outside of the covers. The left arm was dangling over the side of the bed. The fingernails on the right hand remained 1/4-to-1/2-inch past fingertips with a brown substance visible underneath the fingernails. The Surveyor asked Resident #35 if he liked his nails the way they were. Resident #35 answered, I don't really like having long nails. d. On 12/05/23 at 05:10 PM, CNA #1 brought Resident #35's dinner tray in and sat it on the overbed table in front of the resident and left the room to get CNA #2 to reposition Resident #35 in bed. CNA #2 set up Resident #35's tray while CNA #1 left the room to get more straws. CNA #1 returned, and both CNAs washed their hands and left. Neither CNA offered to clean or wash Resident #35's right hand prior to him eating dinner. The Surveyor observed Resident #35 feeding himself with his right hand without assistance. e. On 12/07/23 at 09:26 AM, Resident #35 was lying in bed the Fingernails on his right hand remained 1/4 to 1/2 inch past the fingertips with a brown substance visible underneath the fingernails. The Surveyor asked Resident #35 if nails had been cleaned and trimmed. Resident #35 answered, No. CNA #3 entered the room with Nursing Assistant (NA) #1. The Surveyor asked CNA #3 to describe Resident #35's nails. CNA #3 answered, They need trimming, and they definitely need cleaned out. The Surveyor asked CNA #3 who was responsible for nail care for Resident #35. CNA #3 answered, We are, the CNAs. The Surveyor asked why it was important to clean and trim nails on a regular basis. CNA #3 answered, If he happens to have infection on his body, he could scratch and spread it. If he puts it in his food when he eats it can be spread. It's important to keep nails clean. The Surveyor asked when nails are normally cleaned and trimmed. CNA #3 answered, We normally clean them on bath days. Yesterday was his bath day. We cleaned them, but we didn't trim them. f. On 12/07/23 at 08:40 AM, a Bath Task List documented one person assisted Resident #35 with a bath at 06:34 AM on 12/4/23 and 11:23 AM on 12/6/23 with no refusals from the resident. g. On 12/07/23 at 10:32 AM, the Director of Nursing (DON) provided a Skin Monitoring: Comprehensive CNA Shower Review dated 12/6/26 that documented a handwritten shower/shave Hair wash by CNA #4 and CNA #3 with no documentation under section addressing Does the resident need his/her toenails cut? There was no Comprehensive Shower Review for 12/4/23. i. On 12/08/23 09:50 AM, the Surveyor observed Resident #35's toenails, the toenails were 1/2 to 3/4 inches long with several curving downward. Both great toes had thick nails. The Surveyor asked Resident #35 if anyone had looked at his toenails. Resident #35 answered, No not lately. I need to see a Podiatrist.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure oxygen was consistently administered at the fl...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure oxygen was consistently administered at the flow rate ordered by the physician, to minimize the potential for hypoxia or other respiratory complications for 1 (Resident #31) of 1 sampled resident who had orders for oxygen therapy. The findings are: A review of an admission Record indicated the facility admitted Resident #31 with diagnosis that included pulmonary embolism. The Annual Minimum Data Set (MDS), dated [DATE], revealed Resident #31 had a Brief Interview for Mental Status (BIMS) score 00, which indicated Resident #31 was unable to complete the interview. The resident required extensive total assistance with activities of daily living (ADL's). A review of Resident #31's Physician's Orders, for 12/2023, revealed an order dated 10/06/2022 for oxygen at 2 liters via nasal cannula as needed. Review of Resident #31's Care Plan, initiated 09/07/2022, revealed the resident had oxygen therapy prn (as needed) related to acute respiratory failure. Interventions included oxygen per Medical Doctor order, with a revision date of 08/14/2023, oxygen humidifier water and tubing is to be changed every Sunday on night shift, with a revision date of 08/14/2023. On 12/05/23 at 02:14 PM, Resident #31 was observed lying in bed with oxygen on and running at 1.5 liters per minute via nasal cannula. On 12/05/23 at 03:04 PM, Resident #31 was lying in bed with oxygen on and running at 1.5 liters per minute via nasal cannula. The humidifier bottle was not dated. On 12/05/23 at 05:19 PM, Resident #31 was lying in bed with oxygen on and running at 1.5 liters per minute via nasal cannula. On 12/06/23 at 08:54 AM, Resident #31 was lying in bed with oxygen on and running at 1.5 liters per minute. On 12/06/23 at 11:41 AM, Resident #31 was lying in bed with oxygen on and running at 1.5 liters per minute. On 12/06/23 at 02:42 PM, Licensed Practical Nurse (LPN) #3 was asked to confirm what Resident #31's oxygen was running at. LPN #3 looked at Resident #31's oxygen concentrator and stated, It should be on 2 liters but it's on 1.5 liters per minute. LPN #3 was asked who was responsible for ensuring a resident's oxygen is administered per the physician orders? LPN #3 stated, The nurses. LPN #3 was asked to verify Resident #31's oxygen order. LPN #3 stated, It's 2 liters per minute via nasal cannula as needed.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to ensure medications were not in a residents room and were stored in in...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to ensure medications were not in a residents room and were stored in in a secure location for 1 (Resident #31) of 1 sampled resident and medications were not left unattended on top of the medication cart. The findings are: A review of an admission Record indicated the facility admitted Resident #19 with a diagnosis that included major depressive disorder. The Quarterly Minimum Data Set (MDS) dated [DATE] revealed Resident #31 had a Brief Interview for Mental Status (BIMS) score of 00 which indicated the resident was unable to complete the interview and required extensive assistance with activities of daily living (ADLs). A review of Resident #19 Physician Orders, for 12/2023, revealed no order for Preparation H suppositories. A review of a facility policy titled, Storage of Medications, revised April 2007, specified, Policy Statement The facility shall store all drugs and biologicals in a safe, secure, and orderly manner. 1. Drugs and biologicals shall be stored in the packaging, containers or other dispensing systems in which they are received . 8. Drugs shall be stored in an orderly manner in cabinets, drawers, carts, or automatic dispensing systems. On 12/05/23 at 2:09 PM, a blue plastic container containing 18 Preparation H suppositories was observed on the built in cabinet of Resident #19's room and was not contained. On 12/05/23 at 2:55 PM, a blue plastic container containing 18 Preparation H suppositories was observed on the built in cabinet of Resident #19's room and was not contained. On 12/05/23 at 4:58 PM, a blue plastic container containing 18 Preparation H suppositories was observed on the bed in Resident #19's room. On 12/08/23 at 9:12 AM the Director of Nursing (DON) was asked how many residents how many residents in the facility were assessed to self-administer medications. The DON stated, None, but I'd have to check. The DON was asked where pills and suppositories are supposed to be stored when not in use. The DON stated, Locked up in the medication cart. The DON was asked why should pills and suppositories be contained and free from residents' access. The DON stated, For the safety of the residents. On 12/05/23 at 03:43 PM, the Surveyor observed Licensed Practical Nurse (LPN) #1 give medications to 1 resident from room [ROOM NUMBER]-B in the dining/activity area. LPN #1 prepared the medications at the medication cart in hall 500 and walked away from the medication cart leaving a bottle of Magnesium Oxide on top of medication cart unattended. The Surveyor accompanied LPN #1 into the dining/activity area and observed her administer mediations to Resident #12. Upon returning to the cart on hall 500, the Surveyor asked LPN #1 if medications should be left unattended on top of the mediation cart. LPN #1 answered, I left if out. I'm sorry. I was overwhelmed with med [medication] pass. The Surveyor asked what could happen if medications were left unattended and why it was important to keep mediations contained and locked in the medication cart. LPN #1 answered, Any of these people can use them to [NAME] or whatever. This group is often confused, and they can take them off of the cart and inadvertently take them.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure staff changed gloves/washed hands between prov...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure staff changed gloves/washed hands between providing incontinent care and handling of clean items to reduce the potential for infection and failed to ensure dirty gloves and incontinent briefs were stored off of the shower floor to prevent cross-contamination and the potential spread of infection to other residents for 1 (Resident #26) of 1 sampled resident. The findings are: A review of an admission Record indicated the facility admitted Resident #26 with diagnoses of diabetes mellitus and schizophrenia. The Quarterly Minimum Data Set (MDS), dated [DATE], revealed Resident #26 had a Brief Interview for Mental Status (BIMS) score of 00, which indicated the resident had severe cognitive impairment. A review of Resident #26's Physician Orders, for the month of December 2023, revealed an order, dated 3/7/2023 for admission to memory unit deemed appropriate. Review of Resident #26's Care Plan, initiated on 1/3/2023, revealed the resident was incontinent of bowel and bladder related to cognitive deficit. Interventions initiated on 1/3/2023, included, check frequently, on rounds, and as needed (PRN) for incontinent and provide the amount of assistance that is needed, provide with adult protective garments (if desired) to help maintain dignity for any incontinent episode that may occur, initiated on 1/3/2023, provide with amount of assist that is needed for toileting, incontinent care frequently, on and rounds, and PRN. Review of a facility policy titled, Personal Protective Equipment-Gloves, revised July 2009, specified, Gloves must be worn when handling blood, body fluids, secretions, excretions, mucous membranes and/or non-intact skin. Gloves shall be used only once and discarded into the appropriate receptacle located in the room in which the procedure is being performed. Wash your hands after removing gloves. Review of a facility policy titled, Handwashing/Hand Hygiene, revised August 2015 specified, This facility considers hand hygiene the primary means to prevent the spread of infections.6. Wash hands with soap (antimicrobial or non-antimicrobial) and water for the following situations: a. When hands are visibly soiled; and b. After contact with a resident with infectious diarrhea including, but not limited to infections caused by norovirus, salmonella, shigella and C difficile. 7. Use an alcohol-based hand rub containing at least 62% alcohol; or, alternatively, soap and water for the following situations: .b. Before and after direct contact with residents; .h. Before moving from contaminated body site to a clean body site during resident care; i. After contact with resident's intact skin; j. After contact with blood or bodily fluids; .m. After removing gloves; .o. Before and after eating or handling food; p. Before and after assisting a resident with meals. Hand hygiene is the final step after removing and disposing of personal protective equipment . On 12/06/23 at 1:42 PM, observed Resident #26 with pants down. Resident #26's pants were wet, and the room smelled of feces. There was a small brown wet substance on Resident #26's lower left outer pant leg. Certified Nursing Assistant (CNA) #7 adjusted Resident #26's brief with her bare hands. CNA #7 pulled Resident #26's pants up with her bare hands and exited the room. CNA #7 did not perform hand hygiene before exiting the room. On 12/06/23 at 1:43 PM, CNA #7 entered Resident #26's room with a pair of gloves and a brief in her right hand and pulled the privacy curtain. CNA #7 pulled Resident #26's pants down with the pants landing on the floor. CNA #7 then applied gloves. CNA #7 did not perform hand hygiene before applying gloves. CNA #7 assisted Resident #26 to a standing position in front of the bed, and unfastened Resident #26's brief from both sides at the hips. CNA #7 pulled Resident #26's feces filled brief through the legs from behind and threw the brief on the floor. CNA #7 did not change gloves and did not perform hand hygiene. CNA #7 used a premoistened wipe and began to wipe Resident #26 from front to back cleaning the perineum area. CNA #7 threw the wipe on top of the dirty brief in the floor. CNA #7 did not change gloves and did not perform hand hygiene. CNA #7 pulled a roll of clear plastic bags from her right scrub pant pocket with her right dirty gloved hand. CNA #7 picked up the feces filled brief from the floor and placed it into the plastic bag. CNA #7 did not change gloves and did not perform hand hygiene. On 12/06/23 at 1:46 PM, using the same dirty gloves, CNA #7 applied a clean brief through Resident #26's legs, from behind and pulled it up in the front and fastened the brief on both sides of Resident #26's hips. CNA #7 assisted Resident #26 to a sitting position on the side of the bed and removed the soiled pants from around Resident #26's ankles and placed the pants in a clear plastic bag and threw them on the floor. CNA #7 placed a clean pair of pants on Resident #26 using the same dirty gloves. CNA #7 did not change gloves and did not perform hand hygiene. CNA #7 assisted Resident #26 to a standing position and pulled the pants up. CNA #7 did not change gloves and did not perform hand hygiene. On 12/06/23 at 1:50 PM, CNA #7 opened the privacy curtain using her dirty gloved right hand. CNA #7 removed the dirty gloves from her hands and placed them in the clear plastic bag containing the feces filled brief. CNA #7 did not perform hand hygiene before exiting the room. CNA #7 walked across the hall and used a keypad to open the shower room door, disposed of the dirty linen and trash. CNA #7 did not perform hand hygiene. On 12/06/23 at 1:52 PM, CNA #7 exited the shower room and entered another resident's room. CNA #7 did not perform hand hygiene. CNA #7 turned off the call light for the resident next to the window. CNA #7 then placed her bare hands on the resident's blanket. CNA #7 did not perform hand hygiene. On 12/06/23 at 1:53 PM, without performing hand hygiene CNA #7 entered another resident's room. CNA #7 pushed the privacy curtain open with her bare hands and touched the residents' left leg and left arm using her right hand. On 12/06/23 at 1:56 PM, CNA #7 was asked when should hand hygiene be performed. CNA #7 stated, After every patient, and when we pull gloves off. CNA #7 was asked why she didn't perform hand hygiene after providing incontinent care to Resident #26? CNA #7 stated, I took my gloves off and did something else. I'm not going to lie, I didn't do hand hygiene. On 12/06/23 at 2:06 PM, observed CNA #7 enter resident room [ROOM NUMBER]. CNA #7 did not perform hand hygiene or apply gloves. CNA #7 had not performed hand hygiene since performing incontinent care on Resident #26 earlier. On 12/06/23 at 2:42 PM, Licensed Practical Nurse (LPN) #3 was asked when hand hygiene should be performed. LPN #3 stated, All the time. LPN #3 was asked when should hand hygiene be performed before and after incontinent care. LPN #3 stated, Glove up before and when done wash hands. On 12/27/23 at 12:22 PM, the Infection Control Preventionist (ICP) was asked when is hand hygiene performed and when should gloves be changed and why? The ICP stated, Multiple times, before and after any care. Gloves should be changed between residents and in between clean and dirty and peri care. The ICP was asked why should dirty briefs and gloves not be thrown in the floor? The ICP stated, For infection control.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0924 (Tag F0924)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, the facility failed to ensure handrails were securely attached to the wall to provide support and prevent ...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, the facility failed to ensure handrails were securely attached to the wall to provide support and prevent potential resident injury on 1 (Hall 300) of 3 halls. The findings are: On 12/05/23 at 03:09 PM, observed 4 feet of handrail on the right side of the wall, outside of room [ROOM NUMBER] was not secure and sticking out 6 inches. A picture was taken. On 12/05/23 at 03:11 PM, observed 7 feet of handrail on the wall between the shower room and room [ROOM NUMBER] was not secure and was sticking out 8 inches from the wall with screws being exposed. A picture was taken. On 12/05/23 at 03:12 PM, the handrail between the shower room and room [ROOM NUMBER] was not secure and was loose. On 12/07/23 at 9:11 AM, Maintenance #1 was asked if the handrails in the hall on the Secure Unit had been reported to be loose. Maintenance #1 stated, It was reported a rail was loose in the past and I fixed them before, and I fixed them the day you came in because someone reported that you were looking at them.
Apr 2023 1 deficiency
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected multiple residents

Based on interview, and record review, the facility failed to ensure 1 (Resident #3) sampled resident who had an order for Oxycodone received the correct dose of medication. The findings are: 1. Resid...

Read full inspector narrative →
Based on interview, and record review, the facility failed to ensure 1 (Resident #3) sampled resident who had an order for Oxycodone received the correct dose of medication. The findings are: 1. Resident #3 had diagnoses of Hemiplegia and Hemiparesis following Cerebral Infarction affecting Right Dominant Side. A Significant Change Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/15/23 with a Staff Assessment for Mental Status (SAMS) documented, the resident was moderately impaired in cognitive skills for daily decision making). a. The Physician Order with a start date of 08/09/22 documented, .Oxycodone-Acetaminophen Tablet 10-325 mg [milligrams] give 1 tablet via by Peg-Tube every 6 hours as needed for pain .Ordered 08/09/22 . b. The Physician Order with a start date of 08/09/22 documented, .Oxycodone-Acetaminophen Tablet 10-325 mg give 1 tablet via Peg-Tube two times daily for pain .Ordered 08/09/22 . c. The Care Plan with a target date of 04/03/23 documented, .Resident #3 has an alteration in her comfort level AEB [As Evidenced By] frequent episodes of non-verbalized c/o [complaint of] pain AEB facial expressions and non-verbal sounds; aphasic following her remote CVA [Cerebrovascular Accident], Vascular Dementia and cannot verbalize her level of pain. Presence of contractures to (B) (bilateral) hands with potential for increased joint pain and or stiffness. Potential for abdominal discomfort d/t [due to] non-ambulatory status leading to constipation. Currently has a pressure ulcer to her sacral . Monitor for Pain qs [every shift] and prn [as needed] using the non-verbal pain scale .Observe for and report to her nurse immediately of any signs or symptoms of pain, (for ex [example]; grimacing; moaning; crying; rapid respirations; facial flushing; sweating .) d. On 04/12/23 at 8:40 AM., Registered Nurse (RN) #1 was pulling the medications for Resident #3's morning medication pass. She went to the emergency (ER) box and got the Oxycodone/APAP [Acetaminophen] 10/325mg medication. The Surveyor asked, Is there a reason you are getting the medication from the emergency box? She stated, She's out of it. e. On 04/12/23 at 8:50 AM., the Surveyor asked RN #1, Can I see her Narcotic Count Sheet for the Oxycodone? RN #1 showed this Surveyor the Narcotic Count Sheet and the Medication Card. The Narcotic Count Sheet documented, .Oxycodone 10mg . Date page started: 03/11/23 . The Medication Card documented, .Oxycodone 10mg tablet .Take 1 tablet per G-Tube twice daily . There were 2 tablets in the Medication Card. The Surveyor asked, How long has she been getting the Oxycodone without Acetaminophen? She stated, I'm not going to lie, she's been getting them. The Surveyor asked, Can you tell me why she hasn't been getting the Oxycodone with Acetaminophen? She stated, I'm not sure. f. On 04/12/23 at 1:30 PM., the Surveyor asked Licensed Practical Nurse (LPN)#1, How long has Resident #3 been getting Oxycodone? She stated, For a very long time. For over a year. The Surveyor asked, Can you tell me why she was getting Oxycodone 10 mg instead of Oxycodone with Acetaminophen 10/325mg? She stated, When the 10/325 milligrams ran out, they started giving the Oxycodone 10 mg. g. On 04/12/23 at 2:10 PM., the Surveyor asked LPN #2, How long has Resident #3 been getting Oxycodone? She stated, Ever since I've been here, she's been on pain medication. I've been here close to 2 months. The Surveyor asked, Can you tell me why she was getting Oxycodone 10 mg instead of Oxycodone with Acetaminophen 10/325mg? She stated, No, I have no idea. h. On 04/12/23 at 2:22 PM., the Surveyor asked the Assistant Director of Nursing (ADON), How long has Resident #3 been getting Oxycodone? She stated, She's been on that for over 2 years. She's been on some type of pain medication. The Surveyor asked, Can you tell me why she was getting Oxycodone 10 mg instead of Oxycodone with Acetaminophen 10/325mg? She stated, I do not know. i. On 04/12/23 at 2:35 PM., the Surveyor asked the Director of Nursing (DON), How long has Resident #3 been getting Oxycodone? She stated, I don't usually work over on that side, so I'm not really sure.
Oct 2022 3 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Assessments (Tag F0636)

Could have caused harm · This affected 1 resident

Based on observation, record review, and interview, the facility failed to ensure that a Comprehensive Care Plan was developed to address the current, individualized care needs for 1 of 1 (R#32) sampl...

Read full inspector narrative →
Based on observation, record review, and interview, the facility failed to ensure that a Comprehensive Care Plan was developed to address the current, individualized care needs for 1 of 1 (R#32) sampled residents and had the potential to effect 4 residents that were admitted in the past 60 days per the resident roster matrix provided by the Director of Nursing (DON) on 10/4/22, as evidenced by: 1. Resident #32 had diagnoses of Chronic Obstructive Pulmonary Disease, Opioid Dependence, Acute and Chronic Respiratory failure with Hypoxia, Anxiety Disorder unspecified, Essential Primary Hypertension. The Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 9/01/22 documented the resident scored 12 (8-12 indicates moderately Impairment) on a Brief Interview for Mental Status (BIMS). a. On 10/05/22 at 11:50 am, the record review completed for R#32 showed a Comprehensive Care Plan was not in the Medical Record. b. On 10/05/22 at 1:30 pm, The Surveyor asked the DON, Should a Comprehensive Care Plan be completed for residents? The DON stated, Yes. The Surveyor asked, When should the Care Comprehensive Plan be completed? The DON stated, The Comprehensive Care Plan is to be completed within 21 hours of admission. The Surveyor asked, Why is important that a Comprehensive Care Plan is completed? The DON stated, The Comprehensive Care Plan gives the staff all of the information needed on how to take care of a resident. The Surveyor asked the DON, Can you show me the Comprehensive Care Plan for resident #32? The DON stated, Yes sir, and began looking at the Electronic Record for resident #32. After reviewing the record, the DON stated, She doesn't have one that is completed. The Surveyor asked, Who is responsible for completing the Comprehensive Care Plan? The DON stated, The Minimum Data Set (MDS) Nurse is responsible for that, but it looks like I am actually the one that did this one. I don't know why it is blank. c. On 10/05/22 at 2:30 pm, The Surveyor asked the MDS /Medical Records Nurse, Should a Comprehensive Care Plan be completed for residents? MDS/Medical Records Nurse stated, Yes. The Surveyor asked, When should the Comprehensive Care Plan be completed? The MDS/Medical Records Nurse stated, The Comprehensive Care Plan is to be completed within 21 hours of admission. The Surveyor, Why is important that a Comprehensive Care Plan is completed? The MDS/Medical Records Nurse stated, The Comprehensive Care Plan outlines everything it takes for the staff to know how to take care of a resident in the facility. The Surveyor asked, Can you show me the Comprehensive Care Plan for resident #32? The MDS/Medical Records Nurse stated, Yes sir, and began looking at the electronic record for Resident #32. After reviewing the record, the MDS/Medical Records Nurse stated, She doesn't have one that is completed. The Surveyor asked, Who is responsible for completing the Comprehensive Care Plan? The MDS/Medical Records Nurse stated, I am responsible for completing it. This particular one was started before I came into this position. According to the policy provided by the DON on 10/06/22 at 12:55 pm, Care Plans, Comprehensive Person-Centered, .the Comprehensive, Person-Centered Care Plan is developed within 7 days of the completion of the required Comprehensive Assessment (MDS) .
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0655 (Tag F0655)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review the facility failed to develop and implement a Baseline Care Plan for 1 resident of 1 sampled (R#32) that included the instructions needed to provide...

Read full inspector narrative →
Based on observation, interview, and record review the facility failed to develop and implement a Baseline Care Plan for 1 resident of 1 sampled (R#32) that included the instructions needed to provide effective and person-centered care of the resident that meet professional standards of quality care. The findings are: 1. Resident #32 had diagnoses of Chronic Obstructive Pulmonary Disease, Opioid Dependence, Acute and Chronic Respiratory failure with Hypoxia, Anxiety Disorder Unspecified, Essential Primary Hypertension. The Annual Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 9/01/22 documented the resident scored 12 (8-12 indicates moderately Impairment) on a Brief Interview for Mental Status (BIMS). a. On 10/05/22 at 11:45 am, the record review for R#32 showed a Base Line Care Plan was not in the medical record. b. On 10/05/22 at 1:30 pm, The Surveyor asked the DON (Director of Nursing), Should a Base Line Care Plan be completed for residents? The DON stated, Yes, on admission. The Surveyor asked When should the Base Line Care Plan be completed? The DON stated, The Base Line Care Plan is to be completed within 24 hours of admission. The Surveyor asked, Why is important that a Base Line Care Plan is completed? The DON stated, The Base Line Care Plan gives the staff guidance on how to take care of a resident. The Surveyor asked, Can you show me the Base Line Care Plan for Resident #32? The DON stated, Yes sir, and began looking at the Electronic Record for resident #32. After reviewing the record, the DON stated, She doesn't have one. The Surveyor asked, Who is responsible for completing the Base Line Care Plan? The DON stated, The Minimum Data Set (MDS) Nurse is responsible for that. c. On 10/05/22 at 2:30 pm, The Surveyor asked the MDS/ Medical Records Nurse, Should a base Line Care Plan be completed for residents? The MDS / Medical Records Nurse stated, Yes. The Surveyor asked, When should the Base Line Care Plan be completed? The MDS / Medical Records Nurse stated, The Base Line Care Plan is to be completed within 48 hours of admission. The Surveyor asked, Why is important that a Base Line Care Plan is completed? The MDS / Medical Records Nurse stated, The Base Line Care Plan lets the staff know how to take care of a resident that is new to the facility. The Surveyor asked, Can you show me the Base Line Care Plan for resident #32? The MDS / Medical Records Nurse stated, Yes sir, and began looking at the Electronic Record for resident #32. After reviewing the record, the MDS / Medical Records Nurse stated, She doesn't have one. The Surveyor asked, Who is responsible for completing the Base Line Care Plan? The MDS / Medical Records Nurse stated, The charge nurse is responsible for completing it. A Policy provided by the DON on 10/05/22 at 11:03 am, Care Plans-Baseline stated, to meet the resident's immediate needs shall be developed for each resident within forty-eight (48) hours of admission.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected multiple residents

Based on observation, record review, and interview, the facility failed to review and revise the Care Plan and reassess the effectiveness of interventions to meet the resident needs for 1 (Resident #3...

Read full inspector narrative →
Based on observation, record review, and interview, the facility failed to review and revise the Care Plan and reassess the effectiveness of interventions to meet the resident needs for 1 (Resident #34) of 5 (Resident #6, #28, #32, #34, #38) sampled residents. This failed practice had the potential to affect 10 resident's that had an order for Oxygen therapy in the facility per the list provided by the Director of Nursing (DON) on 10/6/22 at 10:13 am and failed to review and revise the Care Plan and reassess the effectiveness of interventions to meet the resident needs for 1 (Resident #49) of 3 (Resident #28, #49, #153) sampled residents. This failed practice had the potential to affect 7 resident's that had orders for anticoagulation therapy in the facility per a list provided by the DON on 10/6/22 at 10:13 am. The findings are: 1. Resident #34 had Diagnoses of Respiratory Failure with Hypoxia, Epilepsy, Vascular Dementia. The Significant change Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 9/5/22 documented a score of 00 (0-7 indicates severe impairment) on the Brief Interview for Mental Status (BIMS). The MDS documented resident total dependent with assist of 2 people with toileting, bed mobility, and transferring. a. On 10/4/22 at 1:00 pm, the review of the resident's Electronic Health Record (EHR) documented an order for .Oxygen Therapy 3 LPM (Liters Per Minute) via Nasal Cannula . dated 9/8/22. b. On 10/4/22 at 6:55 pm, the review of Care Plan documented, . Oxygen interventions under focus for COVID-19 o O2 @ (at) 2L/NC (nasal Canula) PRN (as needed) SOB [Shortness of Breath AND/OR SpO2 (Oxygen Saturation) < 90% (percent) Date Initiated: 05/19/2020 Revision on: 05/19/2020 . c. On 10/6/22 at 9:00 am, The Surveyor asked the Minimum Data set Nurse/Licensed Practical Nurse (MDS Nurse/LPN) Should a resident's Comprehensive Care Plan be revised with a new order for Oxygen therapy? She stated, yes if it were an ongoing therapy, I would think it would need to be revised. The Surveyor asked, If the care plan states Oxygen Therapy 2 LPM per Shortness of Breath as an intervention for COVID-19 with a revised date of 5/19/20 and the resident is now on Hospice care with a new order for Oxygen at 3 LPM should the care plan be revised? She stated, yes I would think so, I am still learning and have only been doing this job for a month. d. On 10/6/22 at 11:24 am, The Surveyor asked the DON, When should a Resident Care Plan be revised? She stated, as needed and of course quarterly. The Surveyor asked, should the care plan be revised with a resident having a change in Oxygen Therapy? She replied, yes, that would be a revision and update. The Surveyor asked, what could have a care plan that is not accurate and revised with change in Oxygen Therapy cause for the resident? She stated, a change in the care of the resident from the Nurses and Certified Nursing Assistants. 2. Resident #49 had diagnoses of Unspecified Atrial Fibrillation, Hypertension, and Meniere's Disease. The Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 9/24/22 documented a score of 15 (13-15 indicates cognitively intact) on the Brief Interview for Mental Status (BIMS). The MDS documented resident requires supervised set up with toileting, bed mobility, and transferring. a. On 10/4/22 at 7:30 pm, a review of Electronic Health Record (EHR) documented Physician Order .Apixaban Tablet 5 MG (milligrams) Give 1 tablet by mouth two times a day . with revision date 9/9/2021. b. On 10/4/22 at 7:30 pm, during a review of the resident's Care Plan, the Surveyor was unable to locate the Focus/Goals/Interventions for Anticoagulation Therapy. c. On 10/6/22 at 9:00 am, The Surveyor asked the MDS Nurse/ LPN, should a Resident's Care Plan have Focus/Goal and interventions if a resident has Anticoagulation Therapy? she replied, yes, I would think so. The Surveyor asked, when should a resident's care plan be revised? She replied, Anytime they have a new medication, change in care or new diagnosis, and should be added anytime it is ongoing from what I understand, I am new at this position and am still learning especially with care plans. d. On 10/6/22 at 11:00 am, The Surveyor asked the DON, when should a Resident Care Plan be revised? She stated, as needed and of course quarterly. The Surveyor asked, Should the care plan be revised with a resident being placed on Anticoagulation Therapy? She replied, yes, that should be included on the care plan. We are in the process of rewriting the care plans the lady that was here had them a certain way but when I was doing them, we did them a certain way The Surveyor asked, What could have a care plan that is not accurate and revised with changes cause? She replied, well the Physician Orders are considered part of our Care Plans and the nurses have the orders to go by so they would go by that. The Surveyor asked, What about the Certified Nursing Assistants (CNA)'s do they have access to the orders for Anticoagulation Therapy? She replied no, I don't think so. The Surveyor asked, If the Anticoagulation Therapy is not on the Care Plan for the CNAs to have access to, what could that cause for the resident's care? she replied It would not alert the CNAs to handle the resident with their care carefully. e. Section 4.7 of the RAI (Resident Assessment Instrument) Manual documented, . The Care Plan must be reviewed and revised periodically . on an ongoing basis to reflect changes in the resident and the care that the resident is receiving . individualized interventions .
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 3 life-threatening violation(s), $34,623 in fines, Payment denial on record. Review inspection reports carefully.
  • • 30 deficiencies on record, including 3 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $34,623 in fines. Higher than 94% of Arkansas facilities, suggesting repeated compliance issues.
  • • Grade F (9/100). Below average facility with significant concerns.
Bottom line: This facility has 3 Immediate Jeopardy findings. Serious concerns require careful evaluation.

About This Facility

What is Barnes Healthcare's CMS Rating?

CMS assigns BARNES HEALTHCARE an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Arkansas, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Barnes Healthcare Staffed?

CMS rates BARNES HEALTHCARE's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 51%, compared to the Arkansas average of 46%.

What Have Inspectors Found at Barnes Healthcare?

State health inspectors documented 30 deficiencies at BARNES HEALTHCARE during 2022 to 2025. These included: 3 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death) and 27 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Barnes Healthcare?

BARNES HEALTHCARE is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by MARSH POINTE MANAGEMENT, a chain that manages multiple nursing homes. With 141 certified beds and approximately 46 residents (about 33% occupancy), it is a mid-sized facility located in LONOKE, Arkansas.

How Does Barnes Healthcare Compare to Other Arkansas Nursing Homes?

Compared to the 100 nursing homes in Arkansas, BARNES HEALTHCARE's overall rating (2 stars) is below the state average of 3.1, staff turnover (51%) is near the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Barnes Healthcare?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.

Is Barnes Healthcare Safe?

Based on CMS inspection data, BARNES HEALTHCARE has documented safety concerns. Inspectors have issued 3 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Arkansas. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Barnes Healthcare Stick Around?

BARNES HEALTHCARE has a staff turnover rate of 51%, which is about average for Arkansas nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Barnes Healthcare Ever Fined?

BARNES HEALTHCARE has been fined $34,623 across 1 penalty action. The Arkansas average is $33,425. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Barnes Healthcare on Any Federal Watch List?

BARNES HEALTHCARE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.