SHILOH NURSING AND REHAB, LLC
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Shiloh Nursing and Rehab, LLC has a Trust Grade of B+, indicating it is above average and recommended for families considering options for their loved ones. It ranks #32 out of 218 facilities in Arkansas and #2 out of 12 in Washington County, placing it in the top half of local options. The facility is improving, reducing its issues from 7 in 2024 to 3 in 2025, although there are some concerns regarding staffing, as it has lower RN coverage than 94% of state facilities. While staffing turnover is relatively good at 42%, and there have been no fines, recent inspections revealed serious concerns such as dietary staff failing to wash hands before serving food, which poses an infection risk for residents. Overall, Shiloh Nursing and Rehab shows strengths in its rankings and improvements, but families should be aware of the food safety practices that need addressing.
- Trust Score
- B+
- In Arkansas
- #32/218
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 42% turnover. Near Arkansas's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Arkansas facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 10 minutes of Registered Nurse (RN) attention daily — below average for Arkansas. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ⚠ Watch
- 14 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
5-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (42%)
6 points below Arkansas average of 48%
Facility shows strength in quality measures, fire safety.
The Bad
Near Arkansas avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 14 deficiencies on record
Feb 2025
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observations, interviews, record review, facility document review, and facility policy review, it was determined the facility failed to properly label and discard a medication per the manufac...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation, interview, and facility policy review, the facility failed to ensure food was thawed properly and in sanitary conditions, specifically thawing fish in a dirty sink at room temper...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
Based on observations, interviews, record review, facility document review, and facility policy review, it was determined the facility failed to maintain infection control prevention for 4 (Residents ...
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Jan 2024
7 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Tube Feeding
(Tag F0693)
Could have caused harm · This affected 1 resident
Based on observation, record review and interview, the facility failed to ensure gastric contents were aspirated prior to administering medications through a Percutaneous Endoscopic Gastrostomy (PEG) ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
Based on observation, record review and interview, the facility failed to ensure cautionary signage was placed outside the room of a resident who had oxygen (O2) in use for 1 (Resident #2) of 3 (Resid...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Investigate Abuse
(Tag F0610)
Could have caused harm · This affected multiple residents
Based on observation, interview and record review, the facility failed to investigate in a timely manner a possible injury to 1 (Resident #42) of 1 sampled resident, who reported a possible knee injur...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review, the facility failed to ensure Resident #42 had a physician's order for medication that was being administered by nurses. This had the ability to aff...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected multiple residents
Based on observation, record review and interview, the facility failed to ensure the residents was free of potential accident and hazards, as evidenced by failure to ensure that all the clips were in ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
2. On 01/02/24 at 1:05 PM, observed Certified Nursing Assistants (CNA) #2, #3, and #4, passing out trays to the residents on the 600 Hall without sanitizing their hands in between residents. After pas...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, and interview, the facility failed to ensure dietary staff washed their hands before serving food in the kitchen to prevent potential for cross contamination. This failed practic...
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Sept 2022
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
Based on record review and interview the facility failed to ensure a comprehensive plan of care was developed for a resident who had a colostomy, to assure that the resident's individual needs were me...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Menu Adequacy
(Tag F0803)
Could have caused harm · This affected multiple residents
Based on observation, record review, and interview, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents fo...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0805
(Tag F0805)
Could have caused harm · This affected multiple residents
Based on observation and interview, the facility failed to ensure pureed food items were blended to a smooth, lump-free consistency to minimize the risk of choking or other complications for residents...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, record review, and interview, the facility failed to ensure dietary staff washed their hands and changed gloves before handling food items to prevent the potential for cross cont...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (85/100). Above average facility, better than most options in Arkansas.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Arkansas facilities.
- • 42% turnover. Below Arkansas's 48% average. Good staff retention means consistent care.
- • 14 deficiencies on record. Higher than average. Multiple issues found across inspections.
About This Facility
What is Shiloh Nursing And Rehab, Llc's CMS Rating?
CMS assigns SHILOH NURSING AND REHAB, LLC an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Arkansas, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Shiloh Nursing And Rehab, Llc Staffed?
CMS rates SHILOH NURSING AND REHAB, LLC's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 42%, compared to the Arkansas average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Shiloh Nursing And Rehab, Llc?
State health inspectors documented 14 deficiencies at SHILOH NURSING AND REHAB, LLC during 2022 to 2025. These included: 14 with potential for harm.
Who Owns and Operates Shiloh Nursing And Rehab, Llc?
SHILOH NURSING AND REHAB, LLC is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by CENTRAL ARKANSAS NURSING CENTERS, a chain that manages multiple nursing homes. With 140 certified beds and approximately 105 residents (about 75% occupancy), it is a mid-sized facility located in SPRINGDALE, Arkansas.
How Does Shiloh Nursing And Rehab, Llc Compare to Other Arkansas Nursing Homes?
Compared to the 100 nursing homes in Arkansas, SHILOH NURSING AND REHAB, LLC's overall rating (5 stars) is above the state average of 3.2, staff turnover (42%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Shiloh Nursing And Rehab, Llc?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Shiloh Nursing And Rehab, Llc Safe?
Based on CMS inspection data, SHILOH NURSING AND REHAB, LLC has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Arkansas. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Shiloh Nursing And Rehab, Llc Stick Around?
SHILOH NURSING AND REHAB, LLC has a staff turnover rate of 42%, which is about average for Arkansas nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Shiloh Nursing And Rehab, Llc Ever Fined?
SHILOH NURSING AND REHAB, LLC has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Shiloh Nursing And Rehab, Llc on Any Federal Watch List?
SHILOH NURSING AND REHAB, LLC is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.