WASHINGTON COUNTY NURSING HOME

599 W GREENHOUSE DR, AKRON, CO 80720 (970) 345-2211
Government - County 40 Beds Independent Data: November 2025
Trust Grade
48/100
#87 of 208 in CO
Last Inspection: September 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Washington County Nursing Home has a Trust Grade of D, indicating below average quality with some concerns. It ranks #87 out of 208 facilities in Colorado, placing it in the top half of nursing homes in the state, and is the only option in Washington County. Unfortunately, the facility's performance is worsening, having increased from 2 issues in 2023 to 4 in 2024. Staffing is a significant weakness with a rating of 1 out of 5 stars and only 27% turnover, which is below the state average. Additionally, they have concerning fines totaling $36,836, higher than 91% of facilities in Colorado, and less RN coverage than 99% of state facilities, which may impact care quality. Specific incidents of concern include a resident losing significant weight due to inadequate nutritional interventions, and another resident falling multiple times because the facility failed to implement necessary safety measures. While the facility has good quality measures and health inspection ratings, the serious issues noted reflect a need for improvement in resident care and safety.

Trust Score
D
48/100
In Colorado
#87/208
Top 41%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
2 → 4 violations
Staff Stability
✓ Good
27% annual turnover. Excellent stability, 21 points below Colorado's 48% average. Staff who stay learn residents' needs.
Penalties
○ Average
$36,836 in fines. Higher than 59% of Colorado facilities. Some compliance issues.
Skilled Nurses
⚠ Watch
Each resident gets only 25 minutes of Registered Nurse (RN) attention daily — below average for Colorado. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
18 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★★★☆
4.0
Overall Rating
★☆☆☆☆
1.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★☆
4.0
Inspection Score
Stable
2023: 2 issues
2024: 4 issues

The Good

  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Low Staff Turnover (27%) · Staff stability means consistent care
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover is low (27%)

    21 points below Colorado average of 48%

Facility shows strength in quality measures, staff retention, fire safety.

The Bad

Federal Fines: $36,836

Above median ($33,413)

Moderate penalties - review what triggered them

The Ugly 18 deficiencies on record

5 actual harm
Sept 2024 4 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, observations and record review, the facility failed to promote care for residents in a manner and in an env...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, observations and record review, the facility failed to promote care for residents in a manner and in an environment that maintained or enhanced their dignity and respect for one (#35) of three residents reviewed for dignity out of 19 sample residents. Specifically, the facility failed to ensure Resident #35's fall intervention sensor alarm was discussed with the resident on how it made her feel. Findings include: I. Facility policy and procedure The Elder rights policy, revised 7/8/24, was provided by the nursing home administrator (NHA) on 9/25/24/at 2:53 p.m. It read in pertinent part, All elders will be treated equally regardless of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, or gender identity or expression. The campus will ensure that all staff members are educated on the rights of elders and the responsibility of the campus to properly care for its elders. II. Resident status Resident #35, age above 65, was admitted on [DATE]. According to the September 2024 computerized physician orders (CPO), diagnosis included unspecified dementia, abnormal posture, insomnia, repeated falls and abnormal weight loss. The 6/30/24 minimum data set (MDS) assessment revealed the resident had moderate cognitive impairments with a brief interview for mental status score (BIMS) of 11 out of 15. She had no behaviors and did not reject care. She used a walker and a wheelchair. She required assistance with transfers and moving between surfaces. She was able to propel herself in her wheelchair and reposition herself in bed. She was always continent of bowels and bladder. She had two or more falls with injury since admission. A motion sensor alarm was used daily. III. Resident interviews Resident #35 was interviewed on 9/23/23 at 10:04 a.m. She said she felt like she was treated differently than the other residents. She said the facility used an alarm to track her movements which restricted her movements. She said when she tried to reposition herself in bed, the alarms would activate. She said she would stop moving around or have to crawl between the touch call lights that were on her bed. She said there were also two motion sensor alarms, one at the foot of the bed and one on the other side of the room that would activate when she placed her feet on the ground. She said no one had ever asked her how the alarms made her feel. She said everyone in the house knew when she was moving around. Resident #21 was interviewed on 9/25/24 at 11:49 a.m. Resident #21 said the jingle that was heard throughout the house, was Resident #35's motion sensor alarm notifying everyone that she was moving. She said staff would immediately respond to the alarm. IV. Observations On 9/23/24 at 10:00 a.m. observations of Resident #35's room revealed she had two motion sensor alarms. One at the foot of the bed and one across from the bed. On 9/24/24 at 9:34 a.m. Resident #35 was observed sitting in the common area in a recliner watching television. Two push call lights were observed. One on top of each arm of the chair. The resident tried to reposition herself and the push call light, on the right arm of the chair, fell off and activated. Staff immediately responded and asked her if she needed anything. V. Record review The September 2024 CPO revealed the resident had an order to monitor the motion sensor for proper placement and functioning every day and night shift for motion sensor use, ordered on 8/14/24. An incident note, dated 3/4/24 at 10:21 a.m., documented a motion sensor alarm was placed in Resident #35's room to alert staff when she was attempting to get up. A health status noted, dated 6/4/24 at 3:30 a.m., documented Resident #35 was restless most of the night as evidence of the motion sensor alarming frequently throughout the night When staff entered the room to ask how she was or what she needed, the resident was either quiet with no response or when asked if she was alright she responded yes. A behavior note, dated 6/20/24 at 1:00 a.m., documented Resident #35 was fidgety and up to the toilet four times since going to bed and the sensor alarm rang often throughout the night. A behavior note, dated 8/25/24 at 12:04 a.m,. documented Resident #35 had been restless as evidence of the sensor alarm chiming frequently since the resident went to bed at 6:30 p.m. VI. Staff interviews Certified nurse aide (CNA) #4 was interviewed on 9/24/24 at 9:49 a.m. CNA #4 said she did not know why Resident #35 had two touch call lights and was not aware of a motion sensor alarm. She said she usually worked in a different house. CNA #5 was interviewed on 9/24/24 at 10:05 a.m. CNA #5 said Resident #35's motion alarm was used to notify the staff that she was attempting to get out of her bed, wheelchair or recliner. She said the alarm was audible for everyone to hear. She said the alarm sounded in the common area of the facility. She said she did not feel the motion alarm was very effective. The director of nursing (DON) was interviewed on 9/25/24 at 10:47 a.m. The DON said Resident #35 was a difficult resident to keep free from falling. She said the facility had placed the two push call lights near the resident. She said the resident would climb around them. She said the facility then decided to place the two motion sensors along with the push call lights in the resident's room. She said the resident was able to climb around the motion sensors as well. She said the alarms were activated frequently due to the resident putting her feet on the ground or bumping the push call lights when moving. The DON said she was not aware of how the alarms affected the resident or made her feel. She said she never asked her. She said the social services director (SSD) may have spoken with her but she was not sure. She said she would speak with the resident about how it made her feel and figure out something different. The NHA was interviewed on 9/25/24 at 11:26 a.m. The NHA said she was not aware of how the motion alarms made the resident feel. She said she had never asked her. She said when the facility first decided to use the motion sensor alarm the resident was willing to try them. The NHA said they had never reassessed how the resident felt about the alarms. The SSD was interviewed on 9/25/24 at 1:22 p.m. The SSD said she was not involved with the initiation of the motion sensor alarms and had not interviewed Resident #35 on how she felt.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure drug regimens were free from unnecessary medications for on...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure drug regimens were free from unnecessary medications for one (#38) of five residents reviewed for unnecessary medications out of 19 sample residents. Specifically, the facility failed to ensure Resident #38 was adequately monitored and side effects were documented for the use of an anticoagulant medication. Findings include: I. Facility policy and procedure The Anticoagulant policy, revised 8/24/24, was provided by the nursing home administrator (NHA) on 9/25/24 at 2:53 p.m. It read in pertinent part, As part of the initial assessment, the physician and staff will identify individuals who are currently anticoagulated. For example, those with a recent history of deep vein thrombosis (DVT), or heart valve replacement, atrial fibrillation or those who have had recent joint replacement surgery. Assess for any signs or symptoms related to adverse drug reactions due to the medication alone or in combination with other medications. Assess for evidence of effects related to the subtherapeutic or greater than therapeutic drug level related to that particular drug (for example, a resident with an above therapeutic level of an anticoagulation medication should be assessed for bleeding). The staff and physician will monitor for possible complications in individuals who are being anticoagulated, and will manage related problems. If an individual on anticoagulation therapy shows signs of excessive bruising, hematuria, hemoptysis (bleeding from the mouth), or other evidence of bleeding, the nurse will discuss the situation with the physician before giving the next scheduled dose of anticoagulant. The physician will order measures to address any complications, including holding or discontinuing the anticoagulant as indicated. II. Resident #38 A. Resident status Resident #38, age greater than 65, was admitted on [DATE]. According to the September 2024 computerized physician orders (CPO), diagnoses included atrial fibrillation (irregular heartbeat), gross hematuria (blood in the urine), personal history of other venous (vein) thrombosis (blood clot) and embolism (blockage inside a blood vessel), cardiac murmur and long term current use of anticoagulants. The 9/1/24 minimum data set (MDS) assessment revealed the resident had severe cognitive impairment with a brief interview for mental status score (BIMS) score of six out of 10. She required moderate assistance with bathing, repositioning, dressing, personal hygiene, transfers and toilet use. The assessment indicated the resident received an anticoagulant medication daily. B. Record review The September 2024 CPO revealed the resident had a physician's order for Eliquis (a blood thinner) 5 mg (milligrams) twice a day with a start date of 7/10/24. -There was no care plan addressing the use of the anticoagulant medication or its side effects. Cross reference F656 for failure to have a care plan for the use of an anticoagulant medication. III. Staff interviews Licensed practical nurse (LPN) #2 was interviewed on 9/24/24 at 1:41 p.m. LPN #2 said the nurses should be monitoring for side effects of the anticoagulant medication, such as increased bleeding or a change in cognition. She said she could not remember the other signs to monitor for when a resident was on an anticoagulant medication. The director of nursing (DON) was interviewed on 9/25/24 at 10:47 a.m. The DON said the care plan should include watching for signs and symptoms of side effects related to anticoagulant medication use, such as excessive bruising, excessive bleeding and blood in the urine and stool. She said it was very important to monitor for these side effects, especially if the resident was scheduled for surgery. The DON said she would immediately ensure Resident #38 was being monitored for possible side effects or complications related to the use of the anticoagulant medication. The NHA was interviewed on 9/25/24 at 11:21 a.m. The NHA said an anticoagulant was a significant medication with risk factors and needed a reason for use. She said the care plan should address the monitoring of side effects or complications. She said there should be a physician's order to monitor the resident for side effects and/or complications related to the use of an anticoagulant medication.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observations, record review and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the p...

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Based on observations, record review and interviews, the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the possible development and transmission of infectious diseases. Specifically, the facility failed to ensure nursing staff followed proper infection control procedures for a resident on enhanced barrier precautions (EBP). Findings include: I. Professional reference The Centers for Disease Control and Prevention (CDC) Implementation of Personal Protective Equipment (PPE) Use in Nursing Homes to Prevent Spread of Multidrug-resistant Organisms (MDROs) (4/2/24), was retrieved on 9/26/24 from https://www.cdc.gov/long-term-care-facilities/hcp/prevent-mdro/PPE.html. It read in pertinent part, Enhanced Barrier Precautions (EBP) are an infection control intervention designed to reduce transmission of resistant organisms that employs targeted gown and glove use during high contact resident care activities. EBP may be indicated (when contact precautions do not otherwise apply) for residents with wounds or indwelling medical devices, regardless of MDRO colonization status. II. Facility policy and procedure The Infection Prevention and Control Program policy, revised 8/12/24, was received from the nursing home administrator (NHA) on 9/25/24 at 2:50 p.m. It read in pertinent part, The designated infection preventionist serves as a consultant to our staff on infectious diseases, elder room placement, implementing of isolation precautions, staff and elder exposures, surveillance, and epidemiological investigations of exposures of infectious diseases. Staff shall use personal protective care equipment (PPE) according to established campus policy governing the use of PPE. -The policy did not include specifics for EBP. III. Resident interview Resident #29 was interviewed on 9/24/24 at 2:29 p.m. Resident #29 said he had a urinary catheter. Resident #29 said the nursing staff helped him with his catheter care by emptying his catheter bag whenever he needed it and switching from a night bag to a leg bag each morning. Resident #29 said the nursing staff only wore gloves when they helped him perform catheter care. Resident #29 said he had not seen the nursing staff wear gowns while helping him perform catheter care. IV. Observations On 9/23/24 at 10:06 a.m. there was no PPE observed in or outside Resident #29's room. On 9/24/24 at 2:29 p.m. there was no PPE observed in or outside Resident #29's room. V. Record review The incontinence care plan, revised 9/14/23, revealed Resident #29 had a urinary catheter in place. Pertinent interventions included changing Resident #29's catheter as needed, cleansing the catheter daily, and assisting Resident #29 with emptying his catheter bag and catheter care every shift and as needed. -Review of the resident's electronic medical record (EMR) did not reveal any information regarding the use of EBP or PPE while performing care. VI. Staff interviews Certified nurses aide (CNA) #6 was interviewed on 9/24/24 at 3:05 p.m. CNA #6 said the nursing staff helped Resident #29 with his urinary catheter, which included switching from his night bag to his leg bag, cleaning the bag, changing his urinary catheter, and helping Resident #29 dress his bottom half. CNA #6 said she applied gloves whenever she needed to provide catheter care for Resident #29. CNA #6 said she did not wear a gown or any other PPE while providing catheter care. Licensed practical nurse (LPN) #1 was interviewed on 9/25/24 at 9:49 a.m. LPN #1 was not sure what EBP entailed. LPN #1 said for urinary catheter care she only needed to wear gloves. LPN #1 said if a resident had any sort of infection she would be more likely to wear PPE. LPN #1 said the CNAs helped Resident #29 change his catheter bag each morning and wiped the catheter area with alcohol. LPN #1 said the CNAs only wore gloves to perform this care but that she would advise them to wear a gown just in case any urine splattered during the process. LPN #1 said the CNAs were not required to wear a gown unless the resident had something that was contagious. The infection preventionist (IP) and the NHA were interviewed together on 9/25/24 at 1:10 p.m. The IP and NHA said did not know what EBP were or what they entailed. The IP said she did not know the nursing staff needed to wear PPE unless the resident had an infection. The IP acknowledged the facility did not have a system in place to notify if residents were on EBP.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** IV. Resident #3 A. Resident status Resident #3, age greater than 65, was admitted on [DATE]. According to the September 2024 CPO...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** IV. Resident #3 A. Resident status Resident #3, age greater than 65, was admitted on [DATE]. According to the September 2024 CPO, diagnoses included dementia and hypertensive chronic kidney disease. The 8/7/24 MDS assessment revealed the resident was significantly cognitively impaired with a BIMS score of one out of 15. The MDS did not indicate Resident #3 was taking a diuretic medication. B. Record review The incontinence care plan, revised 12/9/2020, revealed Resident #3 had mixed bladder incontinence. Pertinent interventions included encouraging fluids during the day to promote prompted voiding responses. The hypertension care plan was revised 12/9/24. Pertinent interventions included monitoring for edema, monitoring and documenting any abnormalities in urinary output and giving anti-hypertensive medications as ordered. The September 2024 CPO revealed a physician's order for Lasix (furosemide) 40 mg with instructions to give one tablet by mouth one time a day for edema, ordered 1/16/24. The 8/14/24 care plan conference notes revealed Resident #3's care plan was reviewed by the director of nursing (DON) and assistant director of nursing (ADON) but no changes were noted at that time. -The comprehensive care plan did not include a care plan focus related to chronic kidney disease or diuretic medication monitoring. C. Staff interviews LPN #1 was interviewed on 9/25/24 at 9:49 a.m. LPN #1 said Resident #3 did not have any fluid restrictions. LPN #1 said Resident #3 was prescribed Lasix and potassium and explained that Lasix was a diuretic medication. LPN #1 said Resident #3 had good fluid intake and drank well, so the nursing staff did not have to push more fluids for the resident but needed to monitor her for edema. LPN #1 said interventions related to Resident #3's hydration status would be found in the care plan. LPN #1 said all facility staff worked on the residents' care plans but they were primarily maintained by the ADON. The ADON was interviewed on 9/25/24 at 1:10 p.m. The ADON said she maintained the majority of residents' care plans but that the management team worked on them as well. The ADON said she had not put any specific care plan focus into any residents' comprehensive care plans for medications such as diuretics. The ADON said it was important to have a diuretic care plan because of the resident's risk of dehydration or fluid overload. The ADON said Resident #3 should also have a care plan focus for her chronic kidney disease. III.Resident #24 A. Resident status Resident #24, age greater than 65, was admitted on [DATE]. According to the September 2024 CPO, diagnoses included Parkinson's (chronic brain disorder that affects movement), dementia (decrease cognitive thinking), hypoxemia (low levels of oxygen in the blood) and hypertension (increased blood pressure). The 7/21/24 MDS assessment revealed the resident was moderately cognitively impaired with a BIMS score of 10 out of 15. The assessment indicated the resident required supplemental oxygen but it did not reveal if oxygen was to be administered continuously or intermittently. B. Record review -Review of Resident #24's comprehensive care plan failed to reveal a care plan focus for supplemental oxygen use. The September 2024 CPO revealed the following physician's orders for oxygen: Supplemental oxygen per nasal cannula at 2 liters per minute (LPM) to keep oxygen at or above 90% (percent), ordered 2/1/23. May apply oxygen to continuous positive airway pressure (CPAP) machine at night if oxygen saturations (level of oxygen in the blood) were below 90%, ordered 2/16/23. The [NAME] (a tool used by the certified nurse aides (CNA) to provide consistent care) failed to document how much supplemental oxygen Resident #24 was to receive. C. Staff interviews CNA #3 was interviewed on 9/24/24 at 1:56 p.m. CNA #3 said CNAs did a verbal report during shift change and that was how staff knew how much oxygen a resident should be on. LPN #1 was interviewed on 9/24/24 at 2:16 p.m. LPN #1 said she would look at the physician's orders to know how many liters of oxygen a resident should be on. LPN #1 said the use of supplemental oxygen should be care planned. LPN #1 said she was unable to locate oxygen on Resident #24's care plan. CNA #1 was interviewed on 9/25/24 at 11:16 a.m. CNA #1 said staff had access to residents' [NAME] and she said the oxygen liter flow should be documented on the [NAME]. CNA #1 reviewed the [NAME] for Resident #24 and said she was unable to identify how much oxygen Resident #24 should be receiving. CNA #1 said she knew Resident #24 was on oxygen because she had gotten the information in report. The DON was interviewed on 9/25/24 at 12:20 p.m. The DON said it was her assistant director of nursing (ADON)/MDS coordinator's responsibility to ensure care plans were updated. The DON said care plans should include all care provided to a resident, including supplemental oxygen use.Based on record review and staff interviews, the facility failed to develop and implement a comprehensive care plan for three (#38, #24 and #3) of five residents reviewed for care plans out of 19 total sample residents. Specifically, the facility failed to: -Ensure Resident #38 had a care plan for the use of an anticoagulant medication; -Ensure Resident #24 had a care plan for the use of supplemental oxygen; and, -Ensure Resident #3 had a care plan for the use of a diuretic medication. Findings include: I. Facility policy and procedure The Care Plan policy, revised 8/12/24, was provided by the nursing home administrator (NHA) on 9/25/24 at 2:53 p.m. It read in pertinent part, A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs is developed and implemented for each resident. The care plan interventions are derived from a thorough analysis of the information gathered as part of the comprehensive assessment. The comprehensive, person-centered care plan includes measurable objectives and timeframes describing the services that are to be furnished to attain or maintain the resident's highest practicable physical, mental, and psychosocial well-being. Care plan interventions are chosen only after data gathering, proper sequencing of events, careful consideration of the relationship between the resident's problem areas and their causes, and relevant clinical decision making. When possible, interventions address the underlying source(s) of the problem area(s), not just symptoms or triggers. Assessments of residents are ongoing and care plans are revised as information about the residents and the residents' conditions change. II. Resident #38 A. Resident status Resident #38, age greater than 65, was admitted on [DATE]. According to the September 2024 computerized physician orders (CPO), diagnoses included atrial fibrillation (irregular heartbeat), gross hematuria (blood in the urine), personal history of other venous (vein) thrombosis (blood clot) and embolism (blockage inside a blood vessel), cardiac murmur and long term current use of anticoagulants. The 9/1/24 minimum data set (MDS) assessment revealed the resident had severe cognitive impairment with a brief interview for mental status score (BIMS) score of six out of 10. She required moderate assistance with bathing, repositioning, dressing, personal hygiene, transfers and toilet use. The assessment indicated the resident received an anticoagulant medication daily. B. Record review The September 2024 CPO revealed the resident had a physician's order for Eliquis (a blood thinner) 5 mg (milligrams) twice a day with a start date of 7/10/24. -There was no care plan addressing the use of the anticoagulant medication or its side effects. C. Staff interviews Licensed practical nurse (LPN) #2 was interviewed on 9/24/24 at 1:41 p.m. LPN #2 said she was not sure if the use of an anticoagulant medication needed to have a care plan or not. She said the nurses gave input when there was a new admission but the management team was responsible for updating the residents' care plans. She said nurses did not have a lot to do with care plans. The director of nursing (DON) was interviewed on 9/25/24 at 10:47 a.m. The DON said a care plan should be in place to address the use of Resident #38's anticoagulant. She said the care plan should include watching for signs and symptoms of side effects related to anticoagulant medication use, such as excessive bruising, excessive bleeding and blood in the urine and stool. She said it was very important to monitor for these side effects, especially if the resident was scheduled for surgery. The DON said she would immediately ensure a care plan was initiated for the use of the anticoagulant medication. The NHA was interviewed on 9/25/24 at 11:21 a.m. The NHA said a care plan should be in place for Resident #38's anticoagulant medication use. She said an anticoagulant was a significant medication with risk factors and needed a reason for use. She said the care plan should address the monitoring of side effects or complications. She said having a care plan in place was important so all staff would know how to care for the resident and the risks involved. She said the minimum data set (MDS) coordinator was responsible for initiating the comprehensive care plans. The NHA said she did not know how the implementation of a care plan for the use of Resident #38's anticoagulant medication was missed.
May 2023 2 deficiencies 1 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Deficiency F0692 (Tag F0692)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interviews, the facility failed to implement appropriate nutritional interventions for ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interviews, the facility failed to implement appropriate nutritional interventions for one (#26) out of 20 sample residents to maintain acceptable parameters of nutritional status. Resident #26, age [AGE], was admitted to the facility on [DATE] with diagnoses of heart failure, type 2 diabetes mellitus, chronic obstructive pulmonary disease (COPD), peripheral vascular disease, history of falling and anxiety. Resident #26 sustained a weight loss of 10.6% (20.5 lbs) from admission on [DATE] through 1/31/23, which was considered significant. According to Resident #26's nutrition care plan, pertinent interventions initiated 3/4/23 included to monitor, record and report to the physician as needed any signs and symptoms of malnutrition such as significant weight loss and obtain and monitor lab/diagnostic work as ordered. Report results to the physician and follow up as indicated. Resident #26's labwork, dated 2/17/23, revealed his Albumin was 2.8 (ranges 3.4-5) indicating it was low. Review of the physician progress notes revealed no documentation of the resident's significant weight loss and poor nutritional status. There was no documentation on expected or unplanned weight loss, or updated care plan goals and interventions. The dental care plan was initiated on 2/22/23 (six weeks after Resident #26 admission) revealed he was edentulous and chose not to wear dentures. Pertinent interventions included to consult with the dietitian and change the resident's diet (regular diet) if chewing/swallowing problems were noted; encourage to eat meals, and observe for any difficulty with chewing and swallowing. Findings include: I. Facility policy and procedure The Weight Monitoring Policy, dated October 2022, was provided by the nursing home administrator (NHA) on 5/17/23 at 2:48 p.m. The policy read in pertinent part, Based on resident's comprehensive assessment, the facility will ensure that all residents maintain acceptable parameters of nutritional status, such as usual body weight or desirable body weight range and electrolyte balance, unless the resident's clinical condition demonstrates that this is not possible or resident's preferences indicate otherwise. The facility will utilize a systemic approach to optimize a resident's nutritional status. This process includes: a. Identifying and assessing each resident's nutritional status and risk factors b. Evaluating/analyzing the assessment information c. Developing and consistently implementing pertinent approaches d. Monitoring the effectiveness of interventions and revising them as necessary Documentation: a. The physician should be informed of a significant change in weight and may order nutritional interventions b. The physician should be encouraged to document the diagnosis or clinical conditions that may be contributing to the weight loss c. Meal consumption information should be recorded and may be referenced by the interdisciplinary care team as needed d. If the interdisciplinary care team desires to explore specific meal consumption information for a resident, the Registered Dietician, Dietary Manager, or the nursing department may initiate this process. II. Resident #26 Resident #26, age [AGE], was admitted on [DATE]. According to the May 2022 clinical physician orders (CPO), the diagnoses included heart failure, type 2 diabetes mellitus, chronic obstructive pulmonary disease (COPD), peripheral vascular disease, history of falling and anxiety. The 2/26/23 minimum data set (MDS) significant change in status assessment revealed the resident was cognitively intact with a brief interview for mental status (BIMS) score 13 out of 15. No behaviors or rejection of care were documented. He required extensive assistance of two staff with bed mobility and transfers, extensive assistance of one person with dressing, toilet use and personal hygiene and supervision with eating. He was continent. He sustained two or more falls with no injuries since admission. Section K (Swallowing/Nutrition Status) revealed the resident height was 71 inches (five foot 11 inches) and weight was 177 pounds. Loss of weight was documented as not on physician prescribed weight-loss regimen. The resident complained of difficulty with swallowing. Section L (Oral/Dental Status) documented no natural teeth. He received an antianxiety, anticoagulant, antibiotic and diuretic medications. The 1/20/23 MDS admission assessment revealed the resident's weight was 191 pounds, no weight loss and he did not complain of difficulty with swallowing. III. Resident interview and observations Resident #26 was interviewed on 5/15/23 at 2:23 p.m. He said he was not eating much because he did not have an appetite and could not chew. He said he had no teeth. Resident #26 was observed in the dining room, during the lunch meal on 5/15/23, 5/16/23 and 5/17/23. Each meal he took a few bites of food and consumed approximately 25%. Resident #26 was interviewed on 5/17/23 at 12:40 p.m. He said he was unable to chew the meat (BBQ pork rib) and had difficulty swallowing it. He said the staff did not offer him different food choices. IV. Record review A. Nutritional care plan The nutritional care plan, initiated 1/22/23, documented, Elder (resident) has unintentional weight loss. Interventions included: Invite the resident to activities that promote additional intake. Monitor/record/report to MD (physician) PRN (as needed) s/sx (signs/symptoms) of malnutrition (initiated on 3/4/23). Obtain and monitor lab/diagnostic work as ordered, report results to MD (physician) and follow up as indicated. Offer alternative meal choices as needed. Provide and serve supplements as ordered, Magic cup BID (two times a day) (initiated 3/4/23). Provide, serve diet as ordered, monitor intake and record q (every) meal. RD (registered dietitian) to evaluate and make diet change recommendation PRN (as needed). B. Dental care plan The dental care plan, initiated 2/22/23, documented, Elder is edentulous. He has dentures, but chooses not to wear them saying that he eats fine without them. Interventions included: Diet as ordered. Consult with dietitian and change if chewing/swallowing problems are noted. Encourage him to eat meals and offer snacks, observe for any difficulty with chewing and swallowing his food related to edentulous status. C. Physician orders -RCS/CC (reduced concentrated sweets/carbohydrate control) diet, regular texture; -Magic cup (nutritional ice cream supplement), two times a day for weight loss, order date 2/2/23; and, -Lasix oral tablet 80 mg (Furosemide) (diuretic), give one tablet by mouth one time a day related to heart failure. D. Resident #26's weights The Hospital Summary, dated 1/13/23, revealed the resident's weight on 1/9/23 was 94.5 kg (207.9 lbs). Resident #26 weights were documented in the medical record as follows: -On 1/13/23 the resident weighed 192 lbs (15.9 lbs difference from the hospital weight obtained the same day); -On 1/17/23 the resident weighed 182.5 lbs (9.5 lbs or 5% weight loss); -On 1/31/23 the resident weighed 171.5 lbs (20.5 lbs or 10.5% weight loss); -On 3/14/23 the resident weighed 176.7 lbs; and, -On 5/3/23 the resident weighed 176 lbs. E. Nutritional progress notes On 1/22/23 the RD documented: Attended weekly weight meeting on 1/19/23 via phone .Diet RCS/CC. Eating 56% average/day. Skin intact. Edema: none noted. No new recommendations. Continue current interventions. -The RD note did not document the weight difference from the hospital (15.9 lbs). No edema was noted with the resident being on diuretic medication. No nutritional interventions were put in place with the resident's weight loss and on average poor intake. On 1/28/23 RD documented: Attended weekly weight meeting on 1/26/23 via phone .Diet RCS/CC. Eating 54% average/day .Weight 1/24/23 182.5 lbs .Skin intact. Edema: none noted. No new recommendations. Continue current interventions. On 2/2/23 interdisciplinary team (IDT) note revealed: (Resident) is on weekly weight monitoring related to new admission with weight loss. Elder states he has difficulty swallowing at times and in the past has had his esophagus dilated. Appointments are being made regarding this. (Physician) is aware of weight loss and stools are being heme tested. His average PO (oral) intake is 46% and his average daily fluid intake is 789 ml. He accepted one snack and refused two meals. Magic cup has been ordered and elder will be offered one twice daily. Continue current interventions and weekly monitoring. On 2/4/23 RD documented: Attended weekly weight meeting on 2/2/23 via phone. Following weekly r/t (related to) new admission, weight loss. Diet RCS/CC. Eating 46% average/day . Edema: none noted. Recommendation: Magic cup BID (two times a day). Continue current interventions. -The resident had 20.5 lbs weight loss on 1/31/23 and a supplement was not offered until 2/2/23 when the resident had consistent poor intake. The resident was on diuretic medication with no edema noted in the RD documentation. On 2/23/23 IDT note revealed: (Resident) is on weekly weight monitoring related to weight loss. His average PO (oral) intake is 56% and his average daily fluid intake is 1029 ml. He accepted two snacks and did not refuse any meals .He accepted 11 out of 14 Magic Cup administrations. Continue current interventions and weekly monitoring. On 2/24/23 RD documented: Attended weekly weight meeting on 2/23/23 via phone. Following weekly weight loss. Diet: RCS/CC. Eating 56% average/day. Supplements: Magic cup BID (two times a day). Accepted 11 out of 14. Magic cup provides 260 kcal/9 gm protein per serving. Fluids: Average of 1029 ml of fluid/day from meals/supplement, plus additional water in room. Weight: 2/21/23 167 lbs. BMI: 23.3-within normal limits for height. c/o (complained of) difficulty swallowing .Edema: none noted. Recommendation: none at this time. Continue current interventions. Continue to follow weekly until weight stabilizes. -The interdisciplinary team and the RD failed to address the resident's swallowing difficulty that was noted when he was having significant weight loss. The resident was not evaluated for different food consistency, mechanical soft diet. F. Laboratory report The 2/17/23 labwork report revealed Albumin level 2.8 (low) (reference range 3.4 - 5.0) -The interdisciplinary team and the RD failed to address the resident's low Albumin level. G. Meal intakes Meal intake records/amount eaten, were reviewed for January 2023 and May 2023 revealed the documented food consumed by Resident #26 averaged approximately 50%. -However, per observations (see above) the resident ate approximately 25% for three lunch meals and per staff interviews (see below) the resident often did not eat much (25-50%) and refused at times. H. Physician notes Review of the physician notes, dated 2/16/23 and 3/21/23, revealed no documentation related to Resident #26 significant weight loss, difficulty swallowing and low Albumin level. V. Staff interviews Certified nurse aide (CNA) #1 was interviewed on 5/17/23 at 11:27 a.m. She said she knew the resident well since his admission. She said she worked with Resident #26, usually five days per week. She said the resident did not eat well at any of his meals. She said he never finished his meals and frequently he had just a few bites. She said most of his meal intake was 26% to 50% and occasionally he refused to eat. She said the resident was on a regular diet. She said the resident's weekly weights were documented on the weights sheet and given to the nurse who would record the weights in the resident's electronic medical record. CNA #2 was interviewed on 5/17/23 at 12:43 p.m. She said she worked with the resident since his admission and knew him well. She said the resident was independent with eating however he did not eat much of his meals. She said the resident ate very little, he liked sweets. She said she was not aware the resident had difficulty swallowing his food. The NHA and the director of nursing (DON) were interviewed on 5/17/23 at 1:30 p.m. The NHA said the RD was a contractor not a full time employee and was coming to the facility every couple of weeks. She said the RD attended the weights meeting by calling on her phone. The DON said Resident #26 experienced a significant weight loss after his admission however his weight stabilized after a few weeks. She said the interdisciplinary team did not review the resident's medications during the weights meeting. She said the resident's physician was contacted after each meeting, however she was not aware the physician did not document the resident's significant weight change. She said the RD and the IDT were aware of Resident #26's difficulty chewing and swallowing, however she did not realize his diet texture change was not addressed as well as a swallow evaluation. She said the resident's low Albumin level was not addressed during the weights meeting and no other interventions and supplements were taken under consideration. She said she would provide staff training to ensure all residents' food intake was documented accurately. The RD was not available for an interview and did not return a phone call.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, records review and interviews, the facility failed to adequately monitor the resident for unnecessary psyc...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, records review and interviews, the facility failed to adequately monitor the resident for unnecessary psychotropic medications needed to provide effective and person-centered care for one (#19) of five residents reviewed for use of psychotropic medication out of 20 sample residents. Specifically, the facility failed to for Resident #19: -Ensure staff monitored the resident for effectiveness of antidepressant medication therapy since the resident was prescribed two antidepressant medications with one being used for a diagnosis of insomnia; -Ensure staff identified depressive target behaviors; -Ensure staff accurately monitored the resident for depressive target behaviors and hours of sleep for the antidepressant being used for insomnia; and, -Ensure staff monitored the resident for her response to antidepressant medication. Findings include: I. Facility policy The Use of Psychotropic Medication, undated, was received on 5/16/23 from the nursing home administrator (NHA), which read in pertinent part: Residents are not given psychotropic drugs unless the medication is necessary to treat a specific condition, as diagnosed and documented in the clinical record, and the medication is beneficial to the resident, as demonstrated by monitoring and documentation of the resident's response to the medication(s). The effects of the psychotropic medications on a resident's physical, mental, and psychosocial wellbeing will be evaluated on an ongoing basis such as: -Upon physician evaluation; -During the pharmacist's monthly medication regimen review; -During MDS (minimum data set) review and; -In accordance with nurse assessment and medication monitoring parameters consistent with clinical standards of practice, manufacturer's specifications, and the resident's comprehensive plan of care. The resident's response to the medication(s), including progress towards goals and presence or absence of adverse consequences, shall be documented in the resident's medical record. II. Resident status Resident #19, age [AGE], was admitted on [DATE]. According to the May 2023 computerized physician orders (CPO), the resident's diagnoses included hypertension, sleep apnea, depression, anxiety and epilepsy. The 4/2/23 minimum data set (MDS) assessment revealed the resident had no cognitive impairments with a score of 15 out of 15 on the brief interview for mental status (BIMS) assessment. The resident was independent with all activities of daily living. III. Resident interview and observation Resident #19 was interviewed on 5/15/23 at 10:12 a.m. Resident #19 said she had bad depression and she felt sad a lot of the time. She said she was depressed since moving into the facility and had chronic pain. She said she took medication for depression and she had been able to see a behavioral health specialist but did not feel her depression had improved. The resident fell asleep twice while speaking during the interview. IV. Record review A review of the May 2023 computerized physician orders (CPO) revealed the resident was prescribed the following antidepressant psychotropic medications: -Venlafaxine, 100 mg twice a day, prescribed for depression on 4/13/21; -Trazodone 100 mg once a day, prescribed for insomnia on 4/10/23. -The resident was on two antidepressant medications, with Trazadone being used for insomnia. The resident's care plan dated 4/12/23 revealed the resident had depression at risk for adverse reactions to antidepressant medication. The focus area for psychotropic medications was to include interventions to monitor, document, and report as needed adverse reactions to antidepressant medications, and to monitor and document side effects and effectiveness of the antidepressant therapy every shift. The care plan documented the staff should document, report signs and symptoms of depression, including hopelessness, anxiety and sadness. -The resident's CPO failed to include orders to monitor the resident for adverse reactions to antidepressant therapy or side effects and effectiveness of the antidepressant medications. -A review of the resident's May 2023 medication and treatment records revealed there was no documented monitoring for adverse reactions, side effects or effectiveness of the antidepressant medications. In addition, the resident's hours of sleep were documented and the resident self-reported and did not include hours of sleep observed by facility staff. The NHA located a psychiatrist note signed on 4/27/23. The psychiatrist noted the resident had residual depression and recommended an increase with the Venlafaxine dosage. -There was no documentation in the medical record that indicated the psychiatrist recommendation was forwarded to the resident's physician for consideration. On 5/16/23 the NHA provided an email document sent to her from the resident's counselor on 5/16/23 at 3:52 p.m. The counselor documented on 5/9/23 the resident had returned from a doctor appointment, was sleepy and declined her appointment. The counselor documented the resident was sleeping at the table. On 5/11/23, the counselor documented the resident spoke with monosyllabic (using brief words) speech, was observed very sleepy, and the resident reported she was depressed and in a lot of pain. -There was no documentation in the medical record that indicated the counselor updated the facility staff with the resident's status. -The resident was sleepy per documentation and observations (see above), there was no review of her antidepressant medications. V. Staff interviews Licensed registered nurse (LPN) #1 was interviewed 5/16/23 at 10:30 a.m. LPN #1 said when the staff track specific behaviors for residents the information was recorded on the individual resident's medication administration record. She said staff could track, monitor and document medication side effects or adverse reactions when ordered by the physician. LPN #1 said when a resident has depression staff should monitor the resident for changes in mood. LPN #1 said she was familiar with the resident and she felt the resident was sleeping more frequently. The LPN said she was aware the resident had depression and took antidepressant medication but was unable to recall the resident's specific causes of depression but felt it might be chronic pain. The LPN said when the nurse documented hours of sleep, the number of hours was provided from the resident and recorded on the resident's medication administration record. The LPN said she thought the resident slept more hours than the resident thought, but the resident's time was self reported (not recorded by staff). The LPN said a side effect of Venlafaxine was sleepiness. The NHA and director of nursing (DON) were interviewed together on 5/17/23 at 11:45 a.m. The NHA said tracking for antidepressant medication was recorded on the resident's medication administration record. The NHA was unable to locate documentation on behavior or mood tracking for the resident or documentation the facility monitored the resident for medication effectiveness or for adverse reactions in regards to the antidepressant therapy. The NHA and DON stated they had observed the resident to have increased sleepiness. The DON stated the facility tracks hours of sleep and the documented information would be available for the physician to review during the psychotropic medication review committee.
Nov 2019 12 deficiencies 4 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Employment Screening (Tag F0606)

A resident was harmed · This affected 1 resident

Based on record review and interviews, the facility failed to ensure individuals with a finding entered into the State nurse registry concerning abuse, neglect, exploitation, mistreatment of residents...

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Based on record review and interviews, the facility failed to ensure individuals with a finding entered into the State nurse registry concerning abuse, neglect, exploitation, mistreatment of residents or misappropriation of property for one of five sampled staff members. Specifically, the facility failed to ensure residents were free from employee negligence by employing LPN #5 with a known history of negligence entered into the State nurse registry. Cross reference: F690 (Catheters), the facility failed to follow physician's orders for catheter placement resulting in harm to Resident #4. Findings include: I. Facility policy and procedure The Background Screening policy and procedure, not dated, was provided by the nursing home administrator (NHA) on 11/21/19 at 1:10 p.m. It revealed, in pertinent part, Our campus conducts employment background screening checks, reference checks and criminal conviction investigation checks on direct access employees. For any licensed professional applying for a position that may involve direct contact with elders, his/her respective licensing board will be contacted to determine if any sanctions have been assessed against the applicant's license. Should the background investigation disclose any misrepresentation on the application form or information indicating that the individual has been convicted of abuse, neglect, mistreatment of individuals, and/or theft of property further interviews and reference checks must show that it is probable that the candidate no longer exhibits this type of behavior and they do not present a risk to the elders. A. Record review Licensed practical nurse (LPN) #5 employee record was reviewed on 11/20/19 at 9:00 a.m. It revealed LPN #5 was initially hired in March 2018, left employment shortly after being hired and was hired again by the facility in September 2019. The March 2018 hire records for LPN #5 indicated the resident had a nursing license with the State of Wyoming. The Wyoming license verification, pulled on 3/8/18 at 3:16 p.m. revealed action was taken against LPN #5 for negligence, patient neglect, unprofessional conduct and substandard or inadequate care. B. Staff interviews The director of nursing (DON) was interviewed on 11/20/19 at 10:03 a.m. She said LPN #5 was hired by the facility for a short time in March 2018. She said LPN #5 left shortly after she was hired because of a family concern. She said the facility conducted a background check and license verification on 3/8/18. She confirmed LPN #5 had action taken against her license for negligence, patient neglect, unprofessional conduct and substandard or inadequate care. She said LPN #5 had applied to work at the facility in September 2019. She said she was hired, however was not put on the schedule until October 2019. She said LPN #5 had to move before she was available to work. She said the facility conducted a license check of LPN #5 for the State of Colorado. She said when the facility ran the license check, it came back clear. She said following the incident with Resident #4, the facility ran another license check. She said the license check came back suspended as of 9/28/19. She said she was informed by the board of nursing, LPN #5 had falsified her application and did not indicate any criminal charges in her history. She said she was not sure of the details surrounding the criminal charges. She said the facility background check had not indicated any criminal charges. She said when a staff member left the facility, she would indicate on their employment record whether the staff member was rehirable. She said she was unable to locate documentation to show if the staff member was rehirable from her previous employment in March 2018. She said she was not aware, when she made the decision to rehire LPN #5 of the history on her Wyoming nursing license. She confirmed the license check was present in the employee file. She said she did not read LPN #5 employee file in its entirety. The NHA was interviewed on 11/20/19 at 10:30 a.m. She confirmed the facility was aware of the action against LPN #5 State of Wyoming nursing license. She said LPN #5 had met the stipulations on her license. She confirmed the facility re-hired LPN #5 with knowledge she had action against her State of Wyoming license for negligence, patient neglect, unprofessional conduct and substandard or inadequate care.
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interview, the facility failed to ensure the environment remained as free of accident h...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interview, the facility failed to ensure the environment remained as free of accident hazards as possible and provide adequate supervision and assistance devices to prevent accidents for three (#18, #23, #34 and #36) of ten residents reviewed for falls out of 26 sample residents. Specifically, the facility failed to: -Implement care planned fall interventions for Resident #18 and the resident fell 25 times within a five month time frame and as a result some of the falls resulted in major injuries, such as a fracture of the clavicle, pelvis and bruising to the head. -Ensure a consent was obtained for a wanderguard for Resident #23. -Ensure interventions were put into place following falls for Residents #10, #12 and #36. Findings include: I. Facility policy and procedure The Fall Risk Assessment policy was provided by the nursing home administrator (NHA) on 11/21/19 at 1:10 p.m. It read in pertinent part, The nursing staff, attending physician and pharmacist will review medications that relate to fall risk, the attending physician and nursing staff will evaluate the signs vital signs a dhn assess the medical condition or sensory impairments that may predispose to falls, assessment will be used to identify underlying medical conditions that may increase falls the staff and attending physician will evaluate functional and psychological factors that may increase falls, the staff and attending physician will collaborate to identify and address modifiable risk factors and intervention to try to minimize the consequences of risk factors that are not modifiable. II. Resident #18's A. Resident status Resident #18, age [AGE] ,was admitted on [DATE]. According to the computerized physicians orders (CPO) diagnoses included: atrial fibrillation, hypertension, history of urinary tract infections, insomnia, chronic pain, anxiety, and mood disorder with depressive features. The 9/22/19 minimum data set (MDS) assessment the resident was severely cognitively impaired with a brief interview for mental status (BIMS) score of six out of 15. The resident required extensive assistance with bed mobility, transfers, dressing, toileting, personal hygiene and bathing. She required supervision with eating.The resident had two falls with no injuries, two falls with minor injuries and two falls with major injuries. B. Observations On 11/18/19 at approximately 12:00 p.m the resident was sitting in a recliner in front of the television in the common area. She attempted to climb over the left arm rest of the recliner. A staff member assisted her back into a sitting position. C. Record review The nurses notes, interdisciplinary team (IDT) notes, and care plan were reviewed. The nurses notes documented the resident had fallen at least 25 times between 6/6/19 and 11/14/19. Some of the falls resulted in major injuries. -On 8/25/19 at 6:55 a.m. the resident fell in her room. She complained of a headache and left arm pain. She was taken to the emergency room by her daughter and had sustained a displaced fracture to the left clavicle. The interdisciplinary note dated 8/26/19 documented the resident fell in her room. She was found on her buttocks between the wall and heater unit. She prefers to be independent with care and staff attempts to anticipate care. Staff will continue to attempt to anticipate needs.The care plan was updated on 8/30/19 to include adding self locking brakes on the wheelchair. The resident had not been documented to fall from the wheelchair on 8/25/19. The facility failed to determine the root cause and implement effective interventions. There were no other interventions added. This was the residents eighth fall. -On 9/9/19 the resident fell twice. She fell at 9:45am in the lobby. She had climbed out of a recliner. At 2:00 p.m. she fell in her room. On 9/10/19 the resident complained of right hip pain. The daughter took her to the emergency room. The x-ray results confirmed a fracture of the right pubic ramus. The interdisciplinary notes were dated 9/13/19, four days after the falls. The IDT note indicated the resident was to be encouraged to be in the lobby area. However, the resident fell while in the lobby area. There were no specific instructions for when she is to be in the lobby or how often to check her. She had a recent decrease in antidepressant therapy. The care plan was updated on 9/19/19 to include, monitor residents whereabouts.There were no other specific interventions added. This was the residents 12th and 13th falls. -On 11/13/19 she fell on the floor in the dining room and obtained bruising to the right side of her face.The interdisciplinary note was requested and not received. The care plan was last updated 9/30/19. There were no new interventions related to this fall. There was no root cause determination or new effective interventions put in place. The IDT note on 11/20/19 documented to continue to anticipate needs. This was the 24th time the resident had fallen. The care plan was written on 5/17/19. In total it was only updated three times after 25 falls. The care plan interventions included: be sure the call light is within reach, encourage resident to ask for assistance, dycem (non skid pad) to recliner (9/30/19), educate resident family and caregivers about safety reminders and what to do if a fall occurs, RN to assess the resident after falls, ensure the resident is wearing appropriate footwear, fallow facility fall protocol, monitor residents whereabouts (9/16/19), review post fall and attempt to determine the cause, self locking brakes on wheelchair (8/30/19). All except three of these interventions were initiated 5/1719, before the falls with major injury. A physician's note dated 10/7/19 documented the residents daughter had asked to speak with her because the facility staff had told the daughter that her mother needed to be placed in another facility due to her increased needs. The physician note further documented she would be ordering physical therapy for the resident and if that wasn't possible she would ask the staff to start walking her. She further documented the resident had gotten worse since admission and had a fracture of the clavicle and right pubic ramus. D. Interviews Licensed practical nurse (LPN) # 3 was interviewed on 11/20/19 at 2:30 p.m. regarding fall interventions in place for Resident #18. She said we tried to keep her busy, but she was quick and would fall as soon as you looked away. Certified nurse aide (CNA) #9 was interviewed on 11/29/19 at 2:45 p.m. regarding fall interventions for Resident #18. She said the resident use to have a walker but did not use it correctly and use to drag it behind her. She doesn't walk anymore because her balance was not good. CNA # 8 was interviewed on 11/20/19 at 2:53 p.m., said we have tried to keep an eye on her and walk her if she was agitated. The director of nursing (DON), nursing home administrator (NHA) and LPN # 1 were interviewed together on 11/20/19 at 12:30 p.m. The DON said the process for falls was, the licensed nurse will do the initial evaluation of injury and notify the RN. The CNA started vital signs. Neuro checks are started to determine if the resident needed to be sent out. The nurse who was on shift at the time completed an incident report. The IDT team reviewed the incident reports every Monday, Wednesday and Friday. The IDT team includes the DON, assistant director of nursing (ADON) or nursing home administrator (NHA) dietary or social services depending on the day. There were at least three people on the committee. She said the IDT discussed interventions in place prior to fall, and they have a list of items they checked.The ADON updated the care plan after falls. The NHA said the resident has had several falls, but she was tough. She said she will stand up no matter how close we were to her. She said we do not use alarms and we do not provide one to one care She said we do not have the staffing for that. The NHA said we have asked families to come in and sit with family members. The DON said after the fall on 8/25/19 they moved her furniture around so the bed was closer to the door and decreased her celexa (antidepressant). She said the resident had returned from the emergency room with an order for an alarm, but said that the facility does use motion alarms. She did not know what interventions if any had been added for the two falls on 9/9/19. She said she did not not know what new interventions were put in place, if any after the fall, hitting her head, sustaining a black eye on 11/13/19. LPN #1 said she had recently started a fall committee in 9/2019 because the falls were a real problem and increased number of falls She said they have had 99 falls since January. She said her goal was to get the falls down to five falls per month. She said the facility had 13 falls in September but she did not know how many they had in October or as of this date in November. She said she had a performance improvement plan as of 9/2019 that includes, obtaining staff to be on the committee, weekly meeting starting 9/19/19, look at all aspects of the fall to determine cause and have the pharmacy review the medications. The committee met on Thursdays. However, the resident fell again on 11/13/19 after the start of the performance improvement plan and fall committee. She said the IDT team did not meet until 11/20/19. There were no new interventions for this resident. Staff were to continue to anticipate needs and encourage meaningful activity. The care plan was not updated (cross reference F-657 failure to revise comprehensive care plans). C. Resident #23's status Resident #23, age [AGE], was admitted on [DATE] and readmitted on [DATE]. According to the November 2019 computerized physician orders (CPO), the diagnoses included chronic obstructive pulmonary disease, dependence on supplemental oxygen, depressive episodes, cardiac pacemaker, heart failure, hearing loss, abnormalities of gait and mobility, anxiety disorder, and history of transient ischemic attack (TIA). The 10/6/19 minimum data set (MDS) assessment revealed, the resident had moderately impaired cognition with a brief interview for mental status (BIMS) score of 10 out of 15. The resident required extensive assistance from staff for most activities of daily living and she used a walker. She received oxygen therapy and had a wander guard. 1. Record review The elopement care plan, revised 1/4/19, documented the resident had a history of elopement attempts. The interventions included to assess for a fall risk, identify patterns of wandering, offer to walk around with her, provide structured activities and have wander guard in place. The November 2019 computerized physician orders (CPO) revealed the following pertinent orders: -Check wander guard for function every night shift for elopement risk -ordered on 8/24/18 -Change wander guard annually and as needed -ordered on 8/24/18 The resident's medical record was reviewed on 11/19/19. It did not reveal a consent for the use of a wanderguard. Staff interviews The director of nursing (DON) was interviewed on 11/20/19 at 12:30 p.m. She said consents should be obtained prior to the use of the wander guard. The nursing home administrator (NHA) was interviewed on 11/20/19 at 12:30 p.m. She said the consents should be scanned into the resident's medical record. This resident's consent was not provided. II. The facility failed to ensure an RN assessment for injury was completed prior to moving a resident who had fallen A. Resident #36 1. Resident status Resident #36, age [AGE], was admitted on [DATE] and readmitted on [DATE]. According to the November 2019 computerized physician orders (CPO), the diagnoses included displaced fracture of base of neck of right femur, joint replacement surgery, dementia with behavioral disturbance and anxiety disorder. The 10/29/19 minimum data set (MDS) assessment revealed the resident had severe cognitive impairment with a brief interview for mental status score of three out of 15. She required extensive assistance of two people with bed mobility, dressing, toileting and personal hygiene. It indicated the resident had a fracture related to a fall prior to the resident's readmission to the facility and had hip replacement surgery. 2. Record review The fall care plan, initiated on 1/17/17 and revised on 9/13/19, revealed the resident was at risk for falls related to confusion, psychoactive drug use. It indicated the resident would get down on the floor to clean. Cross reference to F657 (Care Plan Timing and Revision) because the facility failed to revise the care plan with new interventions following falls for Resident #36. The behavior care plan, initiated on 12/6/18 and revised on 1/3/19, revealed the resident had potential to be physically aggressive related to dementia with behavioral disturbance and poor impulse control. The interventions included: when the resident becomes agitated, intervene before agitation escalates, guide away from the source of distress, engage calmly in conversation, and staff to walk away if the resident becomes aggressive. The 9/4/19 fall risk evaluation revealed the resident was a high risk for falls. It indicated the resident had a history of falls and overestimated or forgot limits. The 10/18/19 nursing progress note revealed the resident had a broom in one hand and a dust pan in the other hand and began chasing a certified nurse aide (CNA) wanting trash bags. The CNA asked for help from other staff, then Resident #36 lost her footing and fell to the ground, landing on her right hip. The resident asked for help up off the ground. The CNA assisted the resident off the floor to a chair prior to the registered nurse (RN) assessment for potential injury. Resident #36 sat in the chair crying and stated, they are trying to kill me and stated she could not walk when the RN entered the room. The resident continued to hold onto her right posterior hip. The physician was notified and ordered for the resident to be sent to the hospital for evaluation. Cross reference to F659 because the facility failed to ensure an RN assessment was completed timely following a fall. The 10/18/19 nursing progress note revealed the nurse received an update from the hospital. The resident was transferred to another hospital for surgery related to a right hip fracture. The 10/18/19 fall investigation revealed the resident was chasing and swinging a broom at the staff when she sustained a fall. The CNA assisted the resident off the floor and into a chair prior to the nurse arriving to assess the resident for injury. The nurse indicated the resident was very guarded to the right lower extremity, yelling and crying. The physician was notified and ordered for the resident to be sent to the hospital for an evaluation. 3. Staff interviews CNA #6 was interviewed on 11/20/19 at 2:30 p.m. She said when a resident sustained a fall, the staff should ensure the resident was ok and get the nurse to assess the resident for injury. She said if the resident was not injured, then the staff should assist the resident off the floor. She said staff should never move the resident prior to the nurse assessment because they would not know if the resident had an injury and could injure the resident even more. Licensed practical nurse (LPN) #3 was interviewed on 11/21/19 at 3:05 p.m. She said when a resident sustained a fall, the resident should be assessed for injury, assisted off the floor, and notify the physician and family. She said the resident should not be moved off the ground until an assessment has been completed of the resident to determine if an injury was sustained. The director of nursing (DON) and NHA were interviewed on 11/20/19 at 12:30 p.m. The DON said she was at the facility when Resident #36 sustained a fall on 10/18/19. She said she was called to the house by the LPN on duty to conduct an assessment of the resident. She said the resident was chasing a CNA with a broom. When the CNA yelled for help, the resident lost her footing and fell to the ground on her right side. She said the CNA assisted the resident off the floor prior to her arriving to the house to perform an assessment of the resident. She said staff should never move a resident after a fall unless the RN has completed an assessment and determined the resident did not sustain an injury. 4. Facility provided information The DON provided a document which indicated the two CNAs on shift during the resident's fall on 10/18/19 had been provided education that the nurse was required to conduct an assessment of the resident for potential injury prior to assisting the resident off the floor. The document did not have a date to indicate when the education had been provided to the CNAs. III. The facility failed to ensure consents were obtained prior to the use of a wanderguard A. Facility policy The Wandering and Elopements policy, revised March 2019, was provided by the nursing home administrator (NHA) on 11/21/19 at 1:10 p.m. It documented in pertinent part: -The facility would identify residents who were at risk of unsafe wandering and strive to prevent harm while maintaining the least restrictive environment for residents. -If identified as at risk for wandering, elopement, or other safety issues, the residents care plan would include strategies and interventions to maintain the resident's safety. B. Resident #34 status Resident #34, age [AGE], was admitted on [DATE]. According to the November 2019 CPO, the diagnoses included anoxic brain damage and aphasia. The 11/3/19 MDS assessment revealed the resident had moderate cognitive impairment with a brief interview for mental status score of nine out of 15. She required extensive assistance of one person with bed mobility, transfers, dressing, eating, toileting and personal hygiene. It indicated the resident had not wandered during the assessment period. 1. Observations The resident was observed on 11/18/19 at 10:34 a.m. A wanderguard bracelet was observed on the resident's left wrist. 2. Record review The November 2019 CPO revealed the following physician orders: - may use wanderguard for safety - ordered 6/27/17 - test the wanderguard functioning daily for functioning every night shift for wanderguard - ordered 7/26/17 - change the wanderguard bracelet annually and as needed every day shift every 12 months starting on the 8th for one day for monitoring of the device and as needed for safety - ordered 11/8/19. The 10/30/19 wandering assessment revealed the resident was ambulatory and had a history of wandering. It indicated the resident wandered around the house daily and had a wanderguard in place. The elopement care plan, initiated on 6/27/17 and revised on 1/3/19, revealed the resident was an elopement risk due to anoxic brain damage. The 9/13/19 nursing progress note revealed the resident exited the patio and just made it past the threshold when the staff were able to reach the resident and provide redirection. It indicated the alarms and pagers alerted staff the resident was attempting to elope from the patio. The resident's medical record was reviewed on 11/19/19 at 12:38 p.m. It did not reveal a consent for the use of a wanderguard. 2. Staff interviews Licensed practical nurse (LPN) #3 was interviewed on 11/21/19 at 3:05 p.m. She said the facility used a wanderguard for resident's who posed a risk of elopement from the facility. She said a physician's order would be obtained prior to use of the wanderguard. She said a consent should be signed prior to use of the wanderguard. She said each consent was scanned into the resident's electronic medical record. The director of nursing (DON), nursing home administrator (NHA) and LPN #3 were interviewed on 11/20/19 at 1:28 p.m. The DON said the facility used a wanderguard for resident's who wandered and attempted to elope from the facility. She said a consent from the resident's responsible party should be obtained prior to use of the wanderguard. She said the consent should be scanned into the resident's electronic medical record. The NHA said the facility was unable to locate documentation to show the resident's responsible party provided consent prior to the use of the wanderguard.
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Incontinence Care (Tag F0690)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview, and review of facility policies, it was determined the facility failed to provide the appropr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview, and review of facility policies, it was determined the facility failed to provide the appropriate care and services for one resident (#4) of one with a suprapubic catheter with a total sample of 26 residents. Specifically, the facility failed to: -Insert the indwelling catheter into the superpubic area, for Resident #4. The indwelling catheter was wrongly inserted into the penis meatus which resulted in bleeding, bruising and pain (Cross Reference F 606 failure to not employ staff with a history of negligence). Findings include: I. Professional reference According to [NAME], P., [NAME], A., Stockert, P., & Hall, A. (2017) Fundamentals of Nursing (9th ed.), p.1112, .A suprapubic catheter is a urinary drainage tube inserted surgically into the bladder through the abdominal wall above the symphysis pubis. The catheter may be sutured to the skin, secured with an adhesive material, or retained in the bladder with a fluid-filled balloon similar to an indwelling catheter. Suprapubic catheters are placed when there is blockage of the urethra (e.g., enlarged prostate, urethral stricture, after urological surgery) and in situations when a long-term urethral catheter causes irritation or discomfort or interferes with sexual functioning . II. Facility policy and procedure The undated policy titled, Suprapubic Catheter Replacement was received from the nursing home administrator (NHA) on 11/21/19 at 1:10 p.m. The policy documented the first step .verify that there was a physician's order for this procedure III. Resident #4 A. Resident status Resident #4, age [AGE], was admitted on [DATE]. According to the November 2019 computerized physicians orders (CPO) diagnoses included, neuromuscular dysfunction of the bladder, urethral stricture, retention of urine and dementia. The 11/10/19 minimum data set assessment (MDS) documented the resident was severely cognitively impaired with a brief interview for mental status (BIMS) score of six out of 15. He required extensive assistance with bed mobility, transfers, toileting, personal hygiene, dressing, bathing and eating. He was coded as having an indwelling catheter. B. Record Review The November 2019 CPO showed an order dated 9/27/19 to change the suprapubic catheter one time per day every 21 days related to urinary tract infections. In addition, he had an order dated 5/22/19 to change supra pubic catheter as needed. On 10/7/19 at 7:04 a.m., licensed practical nurse (LPN) # 5 documented in the nurse ' s note the catheter had come out and was replaced using an 18 french catheter and the balloon inflated with 20 milliliters of normal saline. The note further documented there was some blood on return of the urine. At 8:11 a.m. the nurse ' s note documented the physician was notified because the catheter had been inserted into the penis and not into the suprapubic site. On 10/8/19 at 10:36 a.m., the nurse ' s note documented the resident continued to have bleeding from the meatus and the, penis shaft was bruised and scrotum was purple, black with swelling. On 10/9/19 at 11:11 p.m., the nurse ' s note documented the resident had blood in his brief at the head of the penis, dark red in color. He continued to have dark purple bruising to his penis and testicles. On 10/10/19 at 11:16 p.m., the nurse ' s note documented the resident continued to bleed in brief dark red color. He continued to have bruising, .dark purple in color to penis and scrotum and along lower buttocks near scrotum. Swelling continues to area of penis and scrotum. On 10/11/19 at 11:24 a.m., the nurse note documented the, ,,,bruising to penis and scrotum has increased .entire penile shaft and scrotal sack are dark purple black in color and bruising extends to perineal floor nearly to rectum .continues to ooze bright red blood from meatus with scant amount of bleeding in brief bright red. On 10/14/19 at 8:06 a.m., the nurse ' s note documented the resident continued to have bruising and blood drainage from meatus .area cleansed which causes facial grimacing the resident said the area was tender. The nurses notes continued to document bruising, swelling and bleeding from the penis through 10/28/19. On 10/29/19 at 5:31 p.m., the nurse notes documented the daughter requested a urinary analysis because the resident ' s urine was dark and cloudy. On 10/30/19 at 12:20 a.m. The nurse notes documented the resident went to the emergency room on [DATE] per the daughters request because he just did not seem right. On 10/10/19 at 1:25 p.m. an interdisciplinary note was written by the director of nurses (DON), the note documented LPN #5inserted the catheter in the penis and urine and blood were noted. The Medical director was notified assessed the resident. The medical director instructed the staff to monitor the bleeding and she would call the urologist for further orders. There was documentation for further orders. The medical directors note on 10/7/19 documented the resident has a history of urethral stricture, adn prostate cancer so I suspect when the Foley (catheter) was placed it caused significant irritation and therefore bleeding. On 10/11/19 at 7:49 p.m. health status note documented the urologist said to notify him if the bleeding increased. Urology notes after the incident were requested from the DON on 11/20/19 but not received. The only urology note provided was on 9/23/19 before the incident. IV. Interviews Certified nurse aide (CNA) #3 was interviewed on 11/10/19 at 3:02 p.m. CNA #3 said she was working the morning of 10/7/19 and was assigned to Resident #4. She said LPN #5 had gone in to replace the resident ' s indwelling catheter that had come out. She said she could hear the resident outside his door while the nurse was in the room replacing the catheter. She said he was screaming, stop it hurts. She said she went in to see the resident after the nurse had left. She said she observed a large amount of blood in his catheter bag and went to tell the nurse. LPN #5 told her that was normal. CNA #3 said she went back to the resident ' s room and observed the catheter was in the penis and not in the lower stomach where it normally was. She said she went back and told the nurse that she had put the catheter in the wrong spot. She said the LPN #5 looked surprised and said she would fix it. CNA #3 said the resident bled for several days in his catheter bag and from his penis. She said he was in so much pain for the first three days they could hardly clean his penis or peri area without him crying out. She said his penis and scrotum swelled bigger than a baseball and there were blood clots coming from his penis for several days afterwards. CNA # 1 was interviewed on 11/20/19 at 2:05 p.m. CNA #1 said she was assigned to the resident ' s area that day but had been moved to a new resident area and was not there when the nurse inserted the catheter, she said to speak to CNA # 3 who was assigned to Resident #4 that day, CNA #4 told her she heard Resident #4 crying and yelling in distress when the catheter had been inserted on 10/7/19. She said she was assigned to Resident #4 the next day and observed his penis and scrotum were swollen and he had dark purple bruising, almost black, over his entire peri area up the right side of his abdomen and around to his anus. She said it did not start to fade for several weeks. The assistant director of nursing (ADON) was interviewed on 11/19/19 at 1:18 p.m. The ADON said she was aware of LPN #5 inserting the the catheter in the penis rather than the suprapubic site on 10/7/19. She said the LPN #5 failed to check the physician order for a suprapubic. She said he bled a lot, and had bruising over his entire front groin area, testicles, penis and clear around to his anus. She further said the nurse was new, but clearly had not checked his physician's orders before inserting the catheter. The ADON orders always needed to be checked before a catheter was inserted. The order would direct the cather type, size, and balloon size. She said the director of nursing (DON) had investigated the situation. The DON and NHA were interviewed together on 11/19/19 at 10:23 a.m. The DON said when she arrived that day the catheter had already been removed from the penis and was in the suprapubic (opening in abdominal wall into the bladder for catheter insertion) site. She said there were clots by the tip of the penis. The DON said she called the physician who instructed her to monitor the area and the physician would come in. The DON said the resident had deep purple bruising from the entire groin to anus with penial and scrotal swelling. She said she interviewed LPN #5 who said she had not checked the physician order. She saw the catheter tubing lying on the bed next to his penis and assumed that was where the tubing came from. The DON said she educated LPN #5 on catheter care that day which included checking the physician's order. She said she expected nurses to follow the five rights of administration and check the orders. The DON said catheter care education was not provided to any of the other licensed nurses. She said the nurse was oriented to the facility and to this specific resident during her floor orientation when she was hired. She said this did not include competencies for catheter care.
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Deficiency F0692 (Tag F0692)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews; the facility failed to maintain acceptable parameters of nutritional status for one (#23)...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews; the facility failed to maintain acceptable parameters of nutritional status for one (#23) of two residents reviewed for nutrition out of 26 sample residents. Specifically, Resident #23, diagnosed with hypokalemia, anemia, hypocalcemia, gastro-esophageal reflux disease, and hyperlipidemia. On 5/3/19 the resident's weight was recorded at 143.0 lbs (pounds) and six months later on 10/16/19 the resident weighed 125.0 lbs. This was a 17.5 lbs significant weight loss, which was 12.24% over six months. On 9/3/19 the resident weighed 141.3 lbs and 18 days later on 9/21/19 the resident weighed 129.5 lbs. This was an 11.8 lbs significant weight loss, which was 7.8%. On 9/21/19 the resident weighed 129.5 lbs and 26 days later on 10/16/19 the resident weighed 125.0 lbs. This was a 4.5 lbs and 3.8% weight loss. Review of the resident's medical records revealed the facility continued to review and document the resident's weight loss from 1/4/19 to 11/20/19, but failed to implement nutritional interventions to prevent further weight loss. Findings include: I. Facility's policy and procedure The Weight Monitoring policy, revised November 2017, was provided by the nursing home administrator (NHA) on 11/21/19 at 1:10 p.m. It documented in pertinent part, -The facility would ensure that all residents maintain acceptable parameters of nutritional status, such as usual body weight or desirable body weight, unless the resident's clinical condition demonstrates that it was not possible or resident preferences indicate otherwise. -Weight can be a useful indicator of nutritional status. Significant unintended changes in weight (loss or gain) may indicate a nutritional problem. -The physician should be informed of a significant change in weight and may order nutritional interventions. -The Registered Dietitian (RD) should be consulted to assist with interventions and actions recorded in the nutritional progress notes. A. Resident status Resident #23, age [AGE], was admitted on [DATE] and readmitted on [DATE]. According to the November 2019 computerized physician orders (CPO), the diagnoses included chronic obstructive pulmonary disease, hypokalemia, anemia, hypocalcemia, gastro-esophageal reflux disease, hyperlipidemia, anxiety disorder, and history of transient ischemic attack (TIA). The 10/6/19 minimum data set (MDS) assessment revealed, the resident had moderately impaired cognition with a brief interview for mental status (BIMS) score of 10 out of 15. The resident required extensive assistance from staff for most activities of daily living. She had a weight loss of 5% or more in the last month or a loss of 10% or more in the last six months and was not on a physician prescribed weight loss regimen. She had a mechanically altered diet and was edentulous. She needed supervision, encouragement, cueing and set up when eating. 1. Record review The nutritional care plan, revised 1/30/18, documented the resident had a potential nutritional problem related to refusal of food/fluids at times. Pertinent interventions were to monitor fluid intake/edema. Monitor weight. Monitor/record/report to physician as needed for signs and symptoms of malnutrition such as emaciation, muscle wasting, significant weight loss: three lbs in a week, 5% in one month, 7.5% in three months or 10% in six months. Offer alternates/choices/favorite foods. Offer alternative meal choice. RD to evaluate and make diet change recommendations as needed. The November 2019 CPO included an order, dated 10/17/19, to weigh the resident weekly, every Tuesday. The CPO did not include orders for additional nutrition interventions. The weight records revealed she had a 12.24% weight loss in six months: -On 5/3/19 the resident's weight was recorded at 143.0 lbs (pounds) -6/3/19 at 141.0 lbs -7/3/19 at 138.0 lbs -8/3/19 at 141.0 lbs -9/3/19 at 141.3 lbs -9/21/19 at 129.5 lbs -10/16/19 at 125.0 lbs -11/19/19 at 125.5 lbs, which was a 17.5 lbs weight loss at 12.24%, indicating a significant weight loss greater than 10% over six months. Cross reference to F580 (Notify of Changes) because the facility failed to ensure the physician was notified of Resident #23's weight loss. Review of nutrition progress notes from 1/4/19 to 11/20/19 revealed: -The 1/4/19 dietary manager (DM) note documented the resident was on a regular mechanical soft diet and that her average intake was between 26% to 50% of meals. Current weight was 142.0 lbs and she had edema. She made her own meal choices and fed herself in her room. She often chose not to eat full meals at meal time but would eat small meals and snacks throughout the day. No supplements or devices needed. No recommendations at this time. -The 4/11/19 RD note documented no concerns were voiced. Continue with current interventions and provide food requests as menu permits. -The 7/5/19 DM note documented the residents average intake was between 51% to 75% of meals. No supplements or devices needed. No recommendations at this time. -The 11/20/19 RD note documented the resident was sleeping and did not awaken for the interview. Weight was 125.5 lbs, stable for the month. Continue with current interventions. Review of the physician progress notes from 7/18/19 to 11/20/19 revealed they did not address the weight loss. Review of the weekly weight interdisciplinary team (IDT) meeting notes revealed: -The 10/17/19 weight review note documented the assistant director of nursing (ADON), the director of nursing (DON) and the DM were in attendance. It revealed the resident was started on weekly weights related to weight loss following a hospitalization from 9/19/19 to 9/21/19. -The 10/28/19 weight review note documented resident was on weekly weight monitoring related to weight loss after hospitalization. The resident's intake varied and she was noted to have specific food preferences and often ate small meals throughout the day and night. Continue to monitor weekly. Staff interviews Certified nurse aide (CNA) # 4 was interviewed on 11/21/19 at 9:33 a.m. CNA #4 said the nurse or the CNA were responsible for weighing the resident monthly or weekly depending on the resident's need. If the weight was off by four pounds the resident would be reweighed for accuracy. She said We fill out the weight sheet given to us. We report weight changes and turn in the weight sheet to the nurse. Licensed practical nurse (LPN) #2 was interviewed on 11/21/19 at 9:45 a.m. She said the CNA or the nurse weighed the residents and the nurse inputted the weights into the resident's medical record. She said if there was a five pound difference in weight, they put the resident on weekly weights. She said the nurse then reported it to the DM or DON. She said she believed the DM notified the RD. She confirmed that the physician and RD were not notified of Resident #23's weight loss. The DM was interviewed on 11/21/19 at 9:51 a.m. She said the CNA was responsible for obtaining the weights. She said she gave them the weight sheets at the beginning of the month and they had three days to complete them. She said if there was a five pound discrepancy they were to reweigh the resident for accuracy. She said if the weight loss was accurate they would start the resident on weekly weights and give weekly weight notes to the physician. She said the RD was notified on her monthly visit when she was given a list of residents with weight loss or nutritional issues. She said they had just found out last month that the resident was losing weight and started her on weekly weights and to continue to monitor. The ADON was interviewed on 11/21/19 at 9:55 a.m. She said herself, the DM and a nurse have a weekly weight meeting to discuss weight loss. She said they did not add any new interventions for Resident #23 except to check weekly weights. She said she sent copies of weekly weights to the physician. She said they did not follow up with the physician or the RD for Resident #23's weight loss. The RD was interviewed on 11/22/19 at 3:31 p.m. She said when a resident had a significant weight loss, the DM sent her a text message and she would review the resident's medical record from home. She said when she needed to communicate with staff, she wrote a progress note with interventions or new orders. She said interventions would include supplements, snacks or special meals. She said she did not take part in the weight committee because she only visited the facility monthly. She said the DM gave her a list of residents who had a change of condition, weight loss, new admission or skin issues. She said the DM did not tell her that Resident #23 had a significant weight loss. She said Resident#23 was not put on her list of residents to see. She said nursing staff was responsible for communicating with the physician.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** III.Weight loss A.Facility policy and procedure The Weight Monitoring policy was provided by the nursing home administrator (NHA...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** III.Weight loss A.Facility policy and procedure The Weight Monitoring policy was provided by the nursing home administrator (NHA) on 11/21/19 at 1:10 p.m. It read, in pertinent part, Weight can be a useful indicator of nutritional status. Significant unintended changes in weight (loss or gain) may indicate a nutritional problem. The physician should be informed of a significant change in weight and may order nutritional interventions. The Registered Dietitian (RD) should be consulted to assist with interventions and actions recorded in the nutritional progress notes. B.Resident #23's status Resident #23, age [AGE], was admitted on [DATE] and readmitted on [DATE]. According to the November 2019 computerized physician orders (CPO), the diagnoses included chronic obstructive pulmonary disease, hypokalemia, anemia, hypocalcemia, gastro-esophageal reflux disease, hyperlipidemia, anxiety disorder, and personal history of transient ischemic attack (TIA). The 10/6/19 minimum data set (MDS) assessment revealed, the resident had moderately impaired cognition with a brief interview for mental status (BIMS) score of 10 out of 15. The resident required extensive assistance from staff for most activities of daily living. She had a weight loss of 5% or more in the last month or a loss of 10% or more in the last six months and was not on a physician prescribed weight loss regimen. She had a mechanically altered diet and was edentulous. She needed supervision, encouragement, cueing and set-up when eating. C.Record review The nutritional care plan, revised 1/30/18, documented the resident had a potential nutritional problem related to refusal of food/fluids at times. Pertinent interventions were to monitor fluid intake/edema. Monitor weight. Monitor/record/report to physician as needed for signs and symptoms of malnutrition such as emaciation, muscle wasting, significant weight loss: three lbs in a week, 5% in one month, 7.5% in three months or 10% in six months. Offer alternates/choices/favorite foods. Offer alternative meal choice. RD to evaluate and make diet change recommendations as needed. The November 2019 CPO included an order, dated 10/17/19, to weigh the resident weekly, every Tuesday. The CPO did not include orders for additional nutrition interventions. The weight records revealed she had a 12.24% weight loss in six months: -On 5/3/19 the resident's weight was recorded at 143.0 lbs (pounds) -6/3/19 at 141.0 lbs -7/3/19 at 138.0 lbs -8/3/19 at 141.0 lbs -9/3/19 at 141.3 lbs -9/21/19 at 129.5 lbs -10/16/19 at 125.0 lbs -11/19/19 at 125.5 lbs, which was a 17.5 lbs weight loss at 12.24%, indicating a significant weight loss greater than 10% over six months. Review of the progress notes from 7/18/19 to 11/20/19 revealed no documentation/mention of the resident's weight loss or notification of the provider regarding the significant weight loss. D.Staff interviews The dietary manager (DM) was interviewed on 11/21/19 at 9:51 a.m. She said if the weight loss was accurate they would start the resident on weekly weights and give weekly weight notes to the physician. She said the RD was notified on her monthly visit when she was given a list of residents with weight loss or nutritional issues. She said they had just found out last month that the resident was losing weight and started her on weekly weights and to continue to monitor. The assistant director of nursing (ADON) was interviewed on 11/21/19 at 9:55 a.m. She said she sent copies of weekly weights to the physician. She said they did not follow up with the physician for resident #23 and could not show documentation that the physician was notified of the weight loss. The RD was interviewed on 11/22/19 at 3:31 p.m. She said nursing staff was responsible for communicating weight loss with the physician. Based on record review and interviews, the facility failed to ensure physician notification for two (#10 and #23) out of 26 sample residents. Specifically, the facility failed to ensure the physician was notified of Resident #10's change of condition and Resident #23's weight loss. Cross reference: F657 (Care Plan Timing and Revision), the facility failed to ensure the care plan reflected the current activities of daily living (ADL) status of Resident #10 following a recent decline. Findings include: I. Facility policy and procedure The Acute Condition Changes policy and procedure, not dated, was provided by the nursing home administrator on 11/21/19 at 1:10 p.m. It revealed, in pertinent part, Our campus shall promptly notify the elder, his or her attending physician, and representative of changes in the elder's medical/mental condition and/or status. II. Resident #10 A. Resident status Resident #10, age [AGE], was admitted on [DATE]. According to the November 2019 computerized physician orders (CPO), the diagnoses included repeated falls, dementia without behavioral disturbance and bipolar disorder. The 9/1/19 minimum data set (MDS) assessment revealed the resident had moderate cognitive impairment with a brief interview for mental status score of eight out of 15. He required limited assistance of one person with bed mobility and transfers. He required extensive assistance of one person with dressing, toileting and personal hygiene. B. Record review The ADL self-care performance care plan, initiated and revised on 3/15/19, revealed the resident had a self-care performance deficit related to confusion and impaired balance. The interventions included to monitor, document and report as needed any changes and declines in function. The 11/7/19 nursing progress note revealed the resident appeared weaker than normal that evening. The resident refused to come to the table for dinner and the certified nurse aide (CNA) stayed in his room with the resident. The resident was unable to feed himself or put the drink to his mouth. The resident was observed to be leaning to the left side. During the lunch meal, the resident was observed to have copious amounts of saliva from his mouth and required a shirt change. The resident said he felt off. The resident's family was notified. The nursing progress note did not indicate the physician had been notified of the resident's change of condition. The 11/8/19 nursing progress note revealed the resident had difficulty swallowing his morning medications. The resident said he was unable to swallow. It took several attempts to swallow his medications. The resident was observed with a slight cough following swallowing medications and fluids. The nursing progress note did not indicate the physician had been notified of the resident's change in the ability to swallow. C. Staff interviews Certified nurse aide (CNA) #5 was interviewed on 11/21/19 at 9:14 a.m. She said Resident #10 had declined over the past few weeks. She said he used to be able to walk with a walker and now the resident used a wheelchair. She said the resident was eating 50% or less of his meals. She said the resident was unable to stand on his own anymore. She said the resident was unable to stand on his own and required staff assistance. Licensed practical nurse (LPN) #3 was interviewed on 11/20/19 at 3:05 p.m. She said the physician should be notified when a change of condition was observed with a resident. She said the notification should be documented in the progress notes of the resident's medical record. The medical director (MD) was interviewed on 11/20/19 at 2:34 p.m. She said she was the primary care physician (PCP) of Resident #10. She said the resident had a functional decline since October 2019. She said she was not made aware by the facility staff that the resident had difficulty swallowing, increased saliva and was leaning to the left side on 11/7/19. She said she was not made aware the resident could not swallow his medications, took several attempts to swallow the medications or was observed with a cough after taking his medication on 11/8/19. She said those indications of decline would have been something she would have liked to have been notified of to ensure the resident received the proper care. She said it was possible the resident experienced an acute situation on 11/7/19. The NHA, DON, LPN #1 and the assistant director of nursing (ADON) were interviewed on 11/20/19 at 3:36 p.m. The NHA said the physician should be notified immediately of a change of condition observed with a resident. The DON said the notification should be documented in the progress notes of the resident's medical record. LPN #1 said she was the nurse who documented the change of condition on 11/7/19. She said she could not remember if she had notified the physician.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure one (#88) of two out of 26 sample residents were kept free ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure one (#88) of two out of 26 sample residents were kept free from abuse. Specifically, the facility failed to ensure Resident #88 was kept free from abuse from a staff member. Findings include: I. Facility policy and procedure The Abuse policy and procedure, not dated, was provided by the nursing home administrator (NHA) on 11/18/19 at 11:30 a.m. It read in pertinent part, To ensure an abuse free environment for the elders by providing procedures for screening, training, prevention, identification, investigation, protection and reporting of abuse. The elders have the right to be dree from verbal, physical, sexual and mental abuse, neglect, misappropriation of property, corporal punishment and involuntary seclusion. Elders will not be subjected to abuse by anyone, including but not limited campus staff, other elders, consultants or volunteers, staff of other agencies serving individuals, family members or legal guardians, friends or other individuals. Abuse: the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting in physical harm or pain or mental anguish or deprivation by an individual including a caretaker, of goods or services that are necessary to attain or maintain physical, mental and psychosocial wellbeing. II. Resident #88's status Resident #88, age [AGE], was admitted on [DATE]. According to the July 2019 computerized physician orders (CPO), the diagnoses included dementia without behavioral disturbance. The 6/9/19 minimum data set (MDS) assessment revealed the resident had severe cognitive impairment with a brief interview for mental status score of four out of 15. She required extensive assistance of one person with bed mobility, transfers, toileting and personal hygiene and extensive assistance of two people with dressing. It indicated the resident exhibited verbal behavioral symptoms such as threatening others, screaming at others and cursing at others four to six days during the assessment period. It indicated the resident exhibited behavioral symptoms not directed towards others such as hitting four to six days during the assessment period. A. Record review The behavioral care plan, initiated 7/24/19 (seven days after the incident), revealed the resident cried, yelled out, made repetitive statements and can become aggressive when upset. The interventions included: caregivers to provide opportunities for positive interaction and attention and explain all procedures before starting and allow her time to adjust to changes. The July 2019 CPOs revealed the following relevant physician orders: -Hemp oil, two drops sublingual two times a day related to dementia without behavioral disturbance, ordered 7/15/19. -Trazodone HCI tablet, give 25 MG (milligrams) by mouth one time per day related to major depressive disorder, ordered 7/3/19. B. Investigation The physical abuse investigation, reported to the state agency (SA) on 7/18/19, revealed Resident #88 was observed to have an increased area of bruising to the right forearm (RFA). Resident #88 reported to the certified nurse aide (CNA) on 7/18/19, that night nurse twisted my arm. The resident said she was afraid of the night staff. The resident went to an appointment with a family member on the day of 7/18/19. When the resident returned, the bruise to the resident's right forearm had increased in size and was more swollen. The daughter reported the resident said the night nurse doesn't like me. Staff stated they held the resident's arms the previous night (7/17/19) as she was combative and striking out at staff, in order for the resident to take her night medication. During the investigation, it was determined that the resident became combative while registered nurse (RN) #1 was giving medications. RN#1, while attempting to give medications, instructed CNA#2 to hold the resident's left arm while RN#1 held the resident's right arm down. RN #2 put two drops of medicine into the resident's mouth. RN#1 then placed a pill in the resident's mouth and tried to give her a drink through a straw. The resident refused, RN#1 removed the straw from the cup, held the cup to the resident's mouth and poured water into the resident's mouth. The water went down the resident's neck and the front of her shirt. The resident removed the pill from her mouth. CNA #2 placed the pill on the bedside table. The police were notified and a criminal investigation was started. CNA #2's written statement revealed she had provided toileting assistance to Resident #88 after 9:00 p.m. on 7/17/19. CNA #2 assisted the resident to her recliner chair. RN#1 entered the resident's room and wanted to administer the resident's nighttime medications. Resident #88 was yelling and did not want to sit down in the recliner chair. RN #1 asked the resident several times to sit down, however the resident refused. RN #1 sprayed the resident with lavender spray in the chest area to help calm down the resident. RN #1 attempted to give the resident medication in a dropper and the resident became combative, swinging at the nurse. The resident said, no and continued to swing at the nurse. RN #1 told the resident to take the medication. CNA #2 tried to hold the resident's left hand to calm her down, however the resident removed her hand and continued to try and hit RN #1. RN #1 ordered CNA #2 to grab the resident's right arm. RN #1 grabbed the resident's left arm. RN #1 continued to use the dropper and Resident #88 swung her arms at the nurse. CNA #2 said she grabbed the resident's right arm for a couple seconds and then released the arm and held her hand in an attempt to calm down the resident. RN #1 held the residents left arm down and forced the dropper into the resident's mouth. CNA #2 said she did not know what to do, so she held the resident's hand and continued to try and calm the resident down. RN #1 brought out a pill and put it in the resident's mouth. RN #1 offered the resident a sip of water, but the resident refused. Resident #88 refused the sip of water. RN #1 took the straw out of the cup and offered the water again. The resident continued to refuse. RN #1 put the cup to the resident's mouth and the resident turned her head. RN #1 put the cup to the resident's mouth and tipped the cup. Resident #88 tried to grab the cup. CNA #2 observed water on the resident's neck and shirt. RN #1 told the resident to drink the water and swallow the pill. The resident refused and took the pull out of her mouth. CNA #2 took the pill and placed it on the table next to her chair. RN #1 then left the resident's room due to a phone call. CNA #5 entered the room and helped CNA #2 calm down the resident. Resident #88 calmed down and agreed to take the medication. Both CNAs left the resident's room. The call light was activated approximately an hour later. CNA #2 entered the resident's room. CNA #5 was in the bathroom with the resident. CNA #5 asked CNA #2 why the resident's left forearm had a bruise and was swollen. CNA #2 told her RN #1 held the resident down by the left arm and forced Resident #88 to take medications. CNA #5 written statement revealed she had heard Resident #88 screaming. CNA #5 ran into the resident's room and Resident #88 was hysterically crying. The resident said she did not want it and did not want to take the pills. CNA #2 and #5 tried to calm down the resident and told the resident it was her right to refuse the medication. CNA #5 said she took the resident to the bathroom after she helped to calm the resident down. When the resident put her arm on the bar, CNA #5 observed a knot of swelling on the left arm. CNA #5 called CNA #2 into the resident's room and CNA #2 said RN #1 held down the resident's left arm while trying to give the resident her medications. The facility did not provide a skin assessment of Resident #88 following the incident with RN #1 during the survey process. The resident's medical record was reviewed on 11/19/19 at 10:00 a.m. It did not reveal any documentation of the incident on 7/17/19. The 8/2/19 official summons revealed formal criminal charges of harassment and caretaker neglect for RN #1. B. Staff interviews CNA #6 was interviewed on 11/20/19 at 2:30 p.m. She said if she witnessed abuse, she would intervene and ensure the resident was in a safe place. She said she would report the abuse to her supervisor immediately. She said if her supervisor was not on site, she would contact the NHA or the director of nursing (DON). She said the NHA and DON phone numbers were posted in the kitchen, visible to all staff. She said holding down a resident to give medication was considered restraining a resident and was considered abuse. She said it should have been reported immediately. CNA #2 and the NHA were interviewed on 11/20/19 at 4:07 p.m. She said she was present when the incident occurred with RN #1 and Resident #88. She said she took the resident from the bathroom to sit in her recliner chair. She said RN #1 entered the resident's room and wanted to give the resident her medications. She said Resident #88 was screaming, which was her usual behavior. She said RN #1 sprayed a lavender spray on the resident's chest to help the resident calm down. She said RN #1 tried to give the resident medication in a dropper, but the resident continued to refuse. She said the resident voiced her refusal as well as became combative to stop RN #1 from giving her the medication. She said RN #1 ordered her to hold the resident down on the left arm. She said she initially held the resident's left arm, but then realized it was wrong and held her hand to try and calm the resident. She said she witnessed RN #1 grab the resident by the right arm and hold it down. She said RN #1 forced the medication dropper into the resident's mouth. CNA #2 said RN #1 pulled out a pill and forced it into the resident's mouth. She said the resident verbalized she did not want to take the medication. She said the resident spit out the medication and she put it on the table next to the recliner chair. She said RN #1 left the room to answer a phone call. She said CNA #5 entered the room and helped to calm the resident down. She said Resident #88 agreed to take the medication once she was calm. CNA #2 said she left the resident's room. She said approximately one hour later, CNA #5 asked for help with the resident in the bathroom. She said CNA #5 asked why the resident had a bruise and swollen left arm. She said she told CNA #5 what happened with RN #1. She said she did not report the incident. She said she was planning to report what happened with RN #1 and Resident #88 the next day when she came in for her shift. She said before she was able to do that, the facility administration had called her about the incident. She said she should have reported the incident immediately. She said she did not know what to do because RN #1 was her immediate supervisor at the time. She said she had access to the NHA and DON phone numbers and should have called them right away. She said she felt RN #1 was being forceful and what she did to the resident was wrong. She said RN #1 was forceful in holding down the resident and forcing medication into the resident's mouth. The NHA said the facility suspended both RN #1 and CNA #2 during the investigation. The NHA confirmed the incident was not reported by either RN #1, CNA #2 or CNA #5. She said it was reported to another CNA by Resident #88 the next morning. She said her and the DON phone numbers were posted in plain view near the common areas by the kitchen counter. She said the abuse should have been reported immediately. The NHA said making sure the resident was safe should have been the first thing done and then contacting her to report the incident second. She confirmed Resident #88 told facility staff she was afraid of the night staff and the nurse had hurt her arm. The NHA said RN #1 no longer worked at the facility. She said the police were called the next morning when the incident was reported to her and a criminal investigation was started. The NHA said the resident had a bruise and swelling to the left forearm following the incident. She said she was unable to locate a skin assessment of the resident following the incident.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to report an alleged violation of abuse to the State survey and certi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to report an alleged violation of abuse to the State survey and certification agency for one (#88) out of two residents reviewed for abuse out of 26 sampled residents. Specifically, the facility failed to ensure an incident of physical abuse with Resident #88 by a staff member, which caused bruising and swelling to the resident's left forearm was reported immediately. Cross reference: F600 (Free from Abuse and Neglect), the facility failed to ensure Resident #88 was kept free from abuse from a staff member. Findings include: I. Facility policy and procedure The Abuse policy and procedure, not dated, was provided by the nursing home administrator (NHA) on 11/18/19 at 11:30 a.m. It read in pertinent part, To ensure an abuse free environment for the elders by providing procedures for reporting of abuse. The campus will report all allegations and substantiated occurrences of abuse, neglect or misappropriation of elder property to the state agency and law enforcement officials as required by state law and take any necessary correction actions as determined by the investigation. II. Resident #88's status Resident #88, age [AGE], was admitted on [DATE]. According to the July 2019 computerized physician orders (CPO), the diagnoses included dementia without behavioral disturbance. The 6/9/19 minimum data set (MDS) assessment revealed the resident had severe cognitive impairment with a brief interview for mental status score of four out of 15. She required extensive assistance of one person with bed mobility, transfers, toileting and personal hygiene and extensive assistance of two people with dressing. It indicated the resident exhibited verbal behavioral symptoms such as threatening others, screaming at others and cursing at others four to six days during the assessment period. It indicated the resident exhibited behavioral symptoms not directed towards others such as hitting four to six days during the assessment period. A. Investigation The 7/18/19 physical abuse investigation revealed Resident #88 was observed to have an increased area of bruising and swelling to the right forearm (RFA). Resident #88 reported to the certified nurse aide (CNA) on 7/18/19, that night nurse twisted my arm. The resident said she was afraid of the night staff. During the investigation, it was determined that the resident became combative while registered nurse (RN) #1 was giving medications on 7/17/19. RN#1, while attempting to give medications, instructed CNA#2 to hold the resident's left arm while RN#1 held the resident's right arm down. RN #2 put two drops of medicine into the resident's mouth. RN#1 then placed a pill in the resident's mouth and tried to give her a drink through a straw. The resident refused, RN#1 removed the straw from the cup, held the cup to the resident's mouth and poured water into the resident's mouth. The water went down the resident's neck and the front of her shirt. The resident removed the pill from her mouth. CNA #2 placed the pill on the bedside table. The call light was activated approximately an hour later. CNA #2 entered the resident's room. CNA #5 was in the bathroom with the resident. CNA #5 asked CNA #2 why the resident's left forearm had a bruise and was swollen. CNA #2 told her RN #1 held the resident down by the left arm and forced Resident #88 to take medications. During the investigation, it was determined CNA #2 witnessed the physical abuse by RN #1 and told CNA #5 of the abuse, for which they both did not report. B. Staff interviews CNA #6 was interviewed on 11/20/19 at 2:30 p.m. She said she would report the abuse to her supervisor immediately. She said if her supervisor was not on site, she would contact the NHA or the director of nursing (DON). She said the NHA and DON phone numbers were posted in the kitchen, visible to all staff. CNA #2 and the NHA were interviewed on 11/20/19 at 4:07 p.m. She said she was present when the incident occurred with RN #1 and Resident #88. CNA #2 said she did not report the incident. She said she was planning to report what happened with RN #1 and Resident #88 the next day when she came in for her shift. She said before she was able to do that, the facility administration had called her about the incident. CNA #2 said she should have reported the incident immediately. She said she did not know what to do because RN #1 was her immediate supervisor at the time. She said she had access to the NHA and DON phone number and should have called them right away. The NHA said the facility suspended both RN #1 and CNA #2 during the investigation. The NHA confirmed the incident was not reported by either RN #1, CNA #2 or CNA #5. She said it was reported to another CNA by Resident #88 the next morning. She said her and the DON phone number were posted in plain view near the common area by the kitchen counter. She said the abuse should have been reported immediately. The NHA said making sure the resident was safe should have been the first thing done and then contacting her to report the incident. The NHA said the police were called the next morning when the incident was reported to her and a criminal investigation was started.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews the facility failed to develop a comprehensive care plan for two residents (#3 and #6) out...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews the facility failed to develop a comprehensive care plan for two residents (#3 and #6) out of 26 residents reviewed of 26 residents sampled. Specifically the facility failed to: - develop a care plan the use of oxygen and a (anticoagulant) blood thinner for Resident #3 and, - develop a care plan for the use of oxygen for Resident #6. Findings include: I. Facility policy and procedure The undated policy titled, Comprehensive Care Plans was received from the nursing home administrator (NHA) on 11/21/19 at 1:10 p.m. The policy documented in pertinent part, .it is the policy of this facility to develop and implement a comprehensive person centered care plan for each resident .that include measurable objectives and timeframes to meet medical needs that are identified .the care plan will describe, at a minimum, the services to be furnished . II. Resident #3 A. Resident status Resident #3, age [AGE], was admitted on [DATE]. According to the November 2019 computerized physician orders (CPO) diagnoses included, pacemaker, chronic respiratory failure with hypoxia and dependence on supplemental oxygen. The 11/10/19 minimum data set (MDS) assessment documented the resident was severely cognitively impaired with a brief interview for mental status (BIMS) score of six out of 15. The resident required extensive assistance with bed mobility, dressing, toileting, personal hygiene and bathing. She required supervision and cueing with eating. The MDS coded the resident used supplemental oxygen. B. Oxygen 1. Observations On 11/18/19 at 10:29 a.m. the resident was observed in her room using oxygen via a nasal cannula. The oxygen was set at two and a half liters per minute. On 11/19/19 at 11:01 a.m., Resident #3 was observed to sit in her recliner in her room. She had oxygen on at two and a half liters per minute. 2. Record review The care plan dated 5/15/19 failed to show the oxygen usage was on the comprehensive care plan. 3. Interviews Resident #3 was interviewed on 11/18/19 at 10:29 a.m. Resident #3 said she was always used oxygen, however, she did not know what liter per minute she was on. Certified nurse aide (CNA) # 7 was interviewed on 11/19/19 at 1:24 p.m. CNA #7 said the resident used oxygen daily. The assistant director of nursing (ADON) was interviewed on 11/19/19 at 1:35 p.m. The ADON reviewed the care plan and said after reviewing the care plan that the oxygen usage should be on the care plan. Licensed practical nurse (LPN) # 2 was interviewed on 11/19/19 at 2:24 p.m. LPN #2 said she was not sure what needed to be written on the residents care plan. The director of nursing (DON) was interviewed on 11/20/19 at 2:17 p.m. The DON said the oxygen use should be on the comprehensive care plan, . She said she would provide training on ensuring the care plan included, oxygen usage. C. Blood thinner 1. Record review The November 2019 CPO showed an order for Coumadin (anticoagulant) blood thinner due to her pacemaker. The care plan 5/15/19 failed to show the use of an anticoagulant and the risk of bleeding and bruising. 2. Interviews The DON and ADON were interviewed together on 11/20/19 at 1:29 p.m. The DON said the ADON was responsible for ensuring all care plans were in place. The ADON said the resident should have had a care plan for the use of the blood thinner (anticoagulant) to ensure the resident was monitored for bruising and bleeding. III. Resident #6 A. Resident status Resident #6, age [AGE], was admitted on [DATE]. According to the November 2019 CPOdiagnoses included, malignant neoplasm of the brain, acute embolism and thrombosis to the left lower extremity, seizures, , The 8/18/19 minimum data set (MDS) assessment documented the resident was unable to complete a brief interview for mental status (BIMS) assessment. The staff assessment for mental status documented the resident was severely cognitively impaired and never or rarely was able to make decisions for herself. She was coded as totally dependent on staff for bed mobility, transfers, toileting, personal hygiene and bathing. She required extensive assistance with dressing and eating. B. Record review The nursed notes documented the following: --11/9/19 at 1:43 p.m. the nurses note documented the resident was on one liter of oxygen per minute (LPM). --11/10/19 at 11:11 p.m. the nurses note documented the resident was on oxygen and the oxygen saturation was 90 percent (%). -- 11/11/19 at 10:42 a.m the nurses note documented, the resident was on oneLLM and the , oxygen saturation level was 90%. -- 11/12/19 the nurse note documented the resident was on one LPM of oxygen. --11/15/19 at 11:18 a.m. the nurses note documented the resident was on one and a half LPMof oxygen via nasal cannula. The care plan dated 6/9/15 failed to show the oxygen usage was not on the comprehensive care plan. D. Interviews CNA # 3 was interviewed on 11/19/19 at 1:36 p.m She said the resident had been on oxygen recently for a respiratory infection. The ADON was interviewed on 11/19/19 at 2:24 p.m. She said the resident only used oxygen during a recent acute illness. She reviewed the care plan and confirmed the oxygen was not on the care plan. She thought the oxygen was discontinued yesterday. IV. Facility Follow up The NHA was interviewed on 11/20/19 at 3:37 p.m. She said all care plans for oxygen and the use Coumdan had been reviewed and updated as of today. She further said they were auditing all care plans for the use of other blood thinners to ensure there was a care plan in place.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0659 (Tag F0659)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interviews, the facility failed to ensure qualified staff persons in accordance with ea...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interviews, the facility failed to ensure qualified staff persons in accordance with each resident's written plan of care provided care for one (#12) of three residents reviewed for accidents out of xx sample residents. Specifically, the facility failed to have a registered nurse (RN) assess Resident #12 following an unwitnessed fall. Findings include: I. Professional reference According to the Scope of Practice-Registered Nurse (RN) and Licensed Practical Nurse (LPN), Title 12, Professions and Occupations, Article 38, Nurses, Colorado Revised Statutes (July 1, 2013) retrieved from https://www.colorado.gov/pacific/[NAME]/Nursing_Laws: -Delegation of nursing function is limited to patients that are stable and where the outcome of the task is predictable. -Assessment function of an LPN includes collecting, reporting and recording objective/subjective data, observing condition or change of condition, and collecting and reporting signs and symptoms of deviation from normal health status. -Assessment function of a RN includes assessing and evaluating the health status of an individual. Also according to Colorado Revised Statutes 2015, Title 12, Article 38, Nurses, Part 1, 12-38-132. Delegation of nursing tasks: -Delegated tasks shall be within the area of responsibility of the delegating nurse and shall not require any delegate to exercise the judgment required of a nurse. Therefore, an LPN may not exercise judgment by completing an assessment of the resident's condition immediately following an unwitnessed fall or a fall resulting in injury. II. The facility failed to ensure an RN assessment was completed timely following a fall. A. Resident #12 1. Resident status Resident #12, age [AGE], was admitted on [DATE]. According to the November 2019 computerized physician orders (CPO), the diagnoses included dementia without behavioral disturbance, non-displaced fracture of the right ulna and fracture to the lower end of the right radius. The 9/8/19 minimum data set (MDS) assessment revealed the resident had severe cognitive impairment with a brief interview for mental status score of three out of 15. She required extensive assistance of one person with bed mobility, dressing, toileting and personal hygiene. She required extensive assistance of two people with transfers. The resident required limited assistance of one person for walking in her room and corridor and extensive assistance of one person with locomotion on the unit. 2. Resident representative interview The resident representative was interviewed on 11/20/19 at 9:30 a.m. She said another family member was called when the resident sustained a fall on 8/21/19. She said that a family member arrived at the facility within 15 minutes after the fall. She said the resident was complaining of pain to the right wrist. She said the family took pictures of the resident's right wrist. She said the resident's right wrist was bruised with black and blue coloring. She said the right wrist appeared to be swollen. She said the resident's wrist had bruised and appeared swollen immediately after the fall. She said if the nursing documentation said the wrist was not swollen or bruised, then the documentation was incorrect. She said the facility only obtained the x-ray because the family insisted. She said the family would have just taken the resident to the hospital themselves, however due to the resident's wheelchair and oxygen, they could not transport the resident in their vehicle. She said they had to rely on the facility to provide transportation. 3. Record review The fall care plan, initiated and revised on 11/27/17, revealed the resident was at low risk for falls related to confusion, deconditioning, gait, balance problems and incontinence. The 8/21/19 nursing progress note revealed the resident was heard yelling and was found lying on the floor on her right side near the bed, with her head near the nightstand. It indicated the resident's range of motion was intact but complained of pain to the right wrist. It indicated now swelling, redness or noticeable injury to the wrist at that time. It indicated the resident showed little decreased strength with the right hand. The nurse provided an ice pack to the resident for comfort. The physician and family were notified. The nursing progress notes did not indicate an RN had been notified to provide an assessment of injury to the resident post fall. The nursing progress note was written by LPN #1. Approximately 15 minutes later, a new nursing progress note revealed the resident's family was present at the facility and complained that no one is doing anything for the resident. It indicated the family requested the wrist be wrapped. The nurse contacted the physician and left a message. The nursing progress note was written by LPN #1. Approximately two hours later, a new nursing progress note revealed the resident's family requested an x-ray to the resident's right wrist. It indicated the resident's right wrist had swelling and the appearance of bruising. The physician was notified and ordered an x-ray per the family request. The 8/22/19 nursing progress note revealed the x-ray report indicated a right distal radius fracture and a right ulna fracture. A brace was provided to the resident for immobilization. The 8/23/19 (two days after fall) RN post fall assessment revealed that the resident sustained a fall on 8/21/19 with pain to the right wrist. It indicated the resident's range of motion was not within normal limits and the resident sustained a fracture to the ulna and radius. 4. Staff interviews Certified nurse aide (CNA) #6 was interviewed on 11/20/19 at 2:30 p.m. She said when a resident sustained a fall, the staff should ensure the resident was ok and get the nurse to assess the resident for injury. She said if the resident was not injured, then the staff should assist the resident off the floor. Licensed practical nurse (LPN) #3 was interviewed on 11/21/19 at 3:05 p.m. She said when a resident sustained a fall, she would assess the resident for injury. She said if her assessment revealed the resident was not injured, she would assist the resident off the floor. She said she would not call an RN to conduct an assessment of the resident. She said she had been a nurse for over 30 years and knew how to assess an injury. She said if an RN was not on campus, she should notify the RN on-call and follow direction given. She confirmed she was an LPN. She confirmed conducting an assessment of a resident was not within a LPN's scope of practice. She said it would be outside her scope of practice to perform an assessment of a resident for an injury post fall. The nursing home administrator (NHA) was interviewed on 11/20/19 at 8:38 a.m. She said the facility had a waiver in place for RN coverage due to their rural location. She said even though they had a waiver in place, the facility was able to provide RN coverage at all times. She said the facility had hired a lot of new RNs and if they needed the day off, the director of nursing (DON) or she would provide RN coverage. She confirmed she was an RN. She said the facility always had an RN on-call to provide assistance and could come in at any time. The LPN #1, DON and NHA were interviewed on 11/20/19 at 12:30 p.m. LPN #1 said she was the nurse on duty when Resident #12 sustained a fall on 8/21/19. She said the resident had sustained a fall in her room by the bed on her right side. LPN #1 said she assessed the resident for injury. She said the resident complained of pain to the right wrist. She said the resident had good range of motion to the right hand and wrist. She said she contacted the physician and left a message. She said she had not received a response from the physician when she left the facility at 6:00 p.m. She said she provided the resident with an ice pack. She said she overheard the resident's family say no one was helping the resident after the fall. She confirmed she did not ask the physician to obtain an x-ray of the resident's right wrist. She said she did not contact an RN to provide an assessment of the resident post fall. She confirmed she was an LPN. She confirmed conducting an assessment of a resident for injury was not within her scope of practice. The DON said an RN assessment should be completed post fall for every resident. She said the RN assessment should be conducted in person at the time of the fall. She said if the RN was not on campus, then the RN post fall assessment should be completed within 24 hours of the fall. She said it was not within a LPNs scope of practice to provide an assessment of the resident for injury. She said the facility provided RN coverage at the facility at all times and if there was not one on campus, the nurses had access to an RN via telephone.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0742 (Tag F0742)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure one (#10) of three out of 26 sampled residents received app...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure one (#10) of three out of 26 sampled residents received appropriate treatment and services to attain the highest practicable mental and psychosocial well-being. Specifically, the facility failed to assess Resident #10 following a suicidal ideation. Cross reference to F657 (Care Plan Timing and Revision) because the facility failed to ensure the care plan reflected Resident #10 suicidal ideation. Findings include: I. Resident #10 status Resident #10, age [AGE], was admitted on [DATE]. According to the November 2019 computerized physician orders (CPO), the diagnoses included repeated falls, dementia without behavioral disturbance and bipolar disorder. The 9/1/19 minimum data set (MDS) assessment revealed the resident moderate cognitive impairment with a brief interview for mental status score of eight out of 15. He required limited assistance of one person with bed mobility and transfers. He required extensive assistance of one person with dressing, toileting and personal hygiene. A. Record review The 10/23/19 nursing progress note revealed the certified nurse aide (CNA) reported to the nurse, Resident #10 asked for a gun and a knife that morning. It indicated the resident did not know what he wanted to do with the knife and gun. The progress note indicated the resident's family requested the resident be seen by the physician due to the resident's recent weakness. The nurse indicated she informed the physician of the family's request for the resident to be seen. It revealed the resident was seen by the physician. The physician reviewed the resident's medications, made medication changes and ordered labs for the resident. It did not indicate the resident's request for a gun and knife was evaluated by the physician. The 10/23/19 physician progress note revealed the staff requested the resident be evaluated by the physician due to increased weakness. The physician's notes did not indicate an evaluation of the resident's statement of requesting a gun and knife was conducted, or the physician was informed of the resident's statement. The mood care plan, initiated on 3/14/19 and revised on 6/7/19, revealed the resident had mood concerns related to bipolar disorder. It indicated the resident symptom of the bipolar disorder was a change in sleeping patterns or not sleeping for days. The interventions included: monitor, record and report to the physician as needed any acute episode of feeling sadness, loss of pleasure and interest in activities, feelings of worthlessness or guilt and observe for signs and symptoms of mania or hypomania, racing thoughts or euphoria, increased irritability and frequent mood changes. It did not indicate the resident had a history of making suicidal ideations or asking for a gun and knife. It did not reveal a plan of care indicating the resident had made suicidal ideations in the past, asking for a gun and knife, or had been updated to include the resident's recent statement made on 10/23/19. The resident's medical record was reviewed on 11/20/19 at 9:00 a.m. It did not reveal documentation to indicate the resident had been assessed following his request for a gun and knife. B. Staff interviews CNA #6 was interviewed on 11/20/19 at 2:30 p.m. She said if a resident made a suicidal comment, the staff should notify the nurse and the nursing home administrator right away. She said the staff should assist in ensuring the resident remained safe. Licensed practical nurse (LPN) #3 was interviewed on 11/21/19 at 3:05 p.m. She said if a resident made a suicidal ideation, staff should notify the social services department immediately. She said if they were not at the facility, staff should conduct a lethality assessment to determine the resident's suicide risk and if the resident had a plan. She said the physician should be notified immediately following the lethality assessment. She said the staff's immediate goals should be to ensure the resident remained safe. She said interventions should be documented in the resident's medical record and in the plan of care. Registered nurse (RN) #2 was interviewed on 11/21/19 at 9:56 a.m. She said Resident #10 had been experiencing a decline over the last couple of months. She said the resident had recently developed a stage 2 pressure ulcer. She said she was not aware the resident made a statement of wanting a gun or knife. She said she was not aware if he had ever asked for those items in the past. The director of nursing (DON), nursing home administrator (NHA), LPN #1 and social services (SS) were interviewed on 11/20/19 at 3:36 p.m. LPN #1 said she was the nurse that wrote the nursing progress note on 10/23/19 when the resident asked for a knife and gun. She said she did not conduct a lethality assessment of the resident following the resident's request for a gun and a knife. SS said it was not uncommon for the resident to ask for a knife. She said Resident #10 used to carry a pocket knife with him. She said the resident's request for a gun and a knife was reported to her by LPN #1. She said she spoke with the resident after it was reported to her. She said she did not document the meeting with the resident following his request for a gun and a knife. She said it was not documented on the resident's plan of care that he would ask for a knife. She said he had not asked for a gun previously. LPN #1 confirmed the resident had been experiencing a functional decline over the past couple of months. The DON said following a statement requesting a gun and a knife, an assessment should have been performed on the resident to determine if the resident was making a suicidal ideation and if the resident had a plan. She said that should have been documented in the resident's medical record. She said the care plan should have been updated following the resident's request on 10/23/19.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** IV.Ensure the care plan was revised and updated with fall interventions for Resident #18. A.Resident #18's status Resident #18, ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** IV.Ensure the care plan was revised and updated with fall interventions for Resident #18. A.Resident #18's status Resident #18, age [AGE] ,was admitted on [DATE]. According to the computerized physicians orders (CPO) diagnoses included: atrial fibrillation, hypertension, history of urinary tract infections, insomnia, chronic pain, anxiety, and mood disorder with depressive features. The 9/22/19 minimum data set (MDS) assessment the resident was severely cognitively impaired with a brief interview for mental status (BIMS) score of six out of 15. The resident required extensive assistance with bed mobility, transfers, dressing, toileting, personal hygiene and bathing. She required supervision with eating. The resident had two falls with no injuries, two falls with minor injuries and two falls with major injuries. 1.Record review The care plan, dated 5/17/19, read the care plan interventions included to ensure the call light was within reach, encourage resident to ask for assistance, non-sliding surface to recliner that was added to the intervention list on 9/30/19, educate resident family and caregivers about safety reminders and what to do if a fall occurs, registered nurse (RN) to assess the resident after falls, ensure the resident wearing appropriate footwear, follow facility fall protocols, monitor residents whereabouts that was added to the intervention list on 9/16/19, review post fall and attempt to determine the cause, self locking brakes on wheelchair that was added to the intervention list on 8/30/19. The interventions were initiated on 5/17/19, (unless otherwise indicated) prior to 25 falls, three with major injury. There were no specific interventions as to when to check on the resident for safety, walking with the resident, therapy evaluation for safety in the recliner, balance, strengthening, or activity involvement. Review of the interdisciplinary team (IDT) notes from 6/6/19 to 11/14/19 revealed the resident had fallen at least 25 times between 6/6/19 and 11/14/19. Three of the falls resulted in major injuries. 2.Staff interviews Licensed practical nurse (LPN) # 3 was interviewed on 11/20/19 at 2:30 p.m. She said, We try to keep her busy, but she is quick and can fall as soon as you look away and she will go down. She was unsure of what was written in the resident's care plan for fall prevention. The director of nursing (DON), nursing home administrator (NHA) and LPN #1 were interviewed together on 11/20/19 at 12:30 p.m. The DON said the IDT discussed interventions in place prior to fall, and they had a list of items they checked. She said the ADON updated the care plan after falls. The NHA said the resident has had several falls, but she was tough. She said there were no interventions in the care plan that specified having the family sit with the resident to prevent falls and offer comfort when agitated. There were no specific intervention in place to check the resident frequently, or specific time frames for checking the resident for safety by the facility staff. The DON said that after the fall 8/25/19 they moved her furniture around so the bed was closer to the door and decreased the dosing of the antidepressant. These interventions were not in the resident's care plan. She said no interventions were established for the two falls on 9/9/19 and the fall on 11/13/19 to add to the care plan. She said that they had moved the resident's room closer to the common area on 11/6/19 so that she could see the staff. This was not included in the care plan. LPN #1 said the resident fell again on 11/13/19 but there were no new fall preventative interventions added to the resident's care plan. Based on record review and interviews, the facility failed to develop and revise comprehensive care plans for each resident that included the instructions needed to provide effective and person-centered care for four (#36, #12, #10, and #18) out of 26 sample residents. Specifically, the facility failed to: -Ensure the care plan was revised and updated with fall interventions for Resident #36, #12, #10 and #18; -Ensure the care plan was revised and updated with Resident #10 current functional status, recent functional decline and newly developed pressure ulcers; and -Ensure the care plan was revised and updated following a suicidal ideation by Resident #10. Cross reference to F689 (Free of Accident Hazards/Supervision/Devices), the facility failed to consistently implement specific, effective, interventions to attempt to prevent Resident #18 from a fracture of the clavicle, pelvis and bruising to the head; and ensure interventions were put into place following falls for Residents #10, #12 and #36. Findings include: I.Failure to ensure the care plan was revised and updated with fall interventions. A.Resident #36's status Resident #36, age [AGE], was admitted on [DATE] and readmitted on [DATE]. According to the November 2019 computerized physician orders (CPO), the diagnoses included displaced fracture of base of neck of right femur, joint replacement surgery, dementia with behavioral disturbance and anxiety disorder. The 10/29/19 minimum data set (MDS) assessment revealed the resident had severe cognitive impairments with a brief interview for mental status score of three out of 15. She required extensive assistance of two people with bed mobility, dressing, toileting and personal hygiene. It indicated the resident had a fracture related to a fall prior to the resident's readmission to the facility and had hip replacement surgery. 1.Record review The fall care plan, initiated on 1/17/17 and revised on 9/13/19, revealed the resident was at risk for falls related to confusion, psychoactive drug use. It indicated the resident would get down on the floor to clean. The interventions included details of the fall the resident sustained on 10/18/19 to include the resident had a broom in one hand and a dust pan in the other hand chasing a staff member when she wanted a trash bag. The resident ran after the CNA, the resident lost her footing and fell, landing on the right hip and buttocks area. It did not include any interventions to prevent further falls or behaviors. The behavior care plan, initiated on 12/6/18 and revised on 1/3/19, revealed the resident had potential to be physically aggressive related to dementia with behavioral disturbance and poor impulse control. The interventions included: when the resident becomes agitated, intervene before agitation escalates, guide away from the source of distress, engage calmly in conversation, and staff to walk away if the resident becomes aggressive. It did not include any interventions to prevent further falls or behaviors. The 10/24/19 incident progress note revealed the interdisciplinary team met to review the sustained fall by Resident #36 on 10/18/19. It indicated the fall committee felt this was an isolated event and no interventions were needed. It did not indicate the resident's behaviors or behavioral care plan being reviewed or revised with new behavioral interventions. B.Resident #12's status Resident #12, age [AGE], was admitted on [DATE]. According to the November 2019 CPO, the diagnoses included dementia without behavioral disturbance, non-displaced fracture of the right ulna and fracture to the lower end of the right radius. The 9/8/19 MDS assessment revealed the resident had severe cognitive impairment with a brief interview for mental status score of three out of 15. She required extensive assistance of one person with bed mobility, dressing, toileting and personal hygiene. She required extensive assistance of two people with transfers. The resident required limited assistance of one person for walking in her room and corridor and extensive assistance of one person with locomotion on the unit. 1.Record review The fall risk care plan, initiated and revised on 11/27/17, revealed the resident was a low fall risk related to confusion, deconditioning, gait and balance problems and incontinence. The interventions included details of the fall sustained by the resident on 8/21/19. It indicated the resident was found lying on the floor on the right side, near the bed with her head near the nightstand. It did not indicate the care plan was revised with any interventions following the fall sustained by the resident on 8/21/19. C.Resident #10's status Resident #10, age [AGE], was admitted on [DATE]. According to the November 2019 CPO, the diagnoses included repeated falls, dementia without behavioral disturbance and bipolar disorder. The 9/1/19 MDS assessment revealed the resident moderate cognitive impairment with a brief interview for mental status score of eight out of 15. He required limited assistance of one person with bed mobility and transfers. He required extensive assistance of one person with dressing, toileting and personal hygiene. 1.Record review The fall care plan, initiated and revised on 3/15/19, revealed the resident was a high risk for falls due to confusion, gait and balance problems, incontinence, psychoactive drug use and vision and hearing problems. Interventions included details surrounding the falls on 10/13/19 and 10/25/19, however did not include any updated interventions following each fall. The care plan was last revised on 9/9/19 with non-skid strips on the floor in front of the toilet and on 9/16/19 the resident may utilize the wheelchair if shaky or weak. 2.Staff interviews The director of nursing (DON), nursing home administrator (NHA), LPN #1 and MDS coordinator were interviewed on 11/20/19 at 3:36 p.m. The DON said the interdisciplinary team (IDT) reviewed each fall to determine the root cause and put interventions into place. She said the care plan should be updated during the IDT review with new interventions. The MDS coordinator said she was responsible for updating each resident's care plan with the fall information and new interventions. She confirmed she was documenting the details of each fall in the intervention section of the care plans. She said that was how the facility had always done it, so she continued. She confirmed the details of the falls were not considered interventions to prevent further falls. She confirmed the care plans for Residents #36, #12 and #10 had not been updated with fall interventions following each sustained fall. II. Failure to ensure the care plan was updated with current functional status, recent decline and development of pressure ulcers for Resident #10. A. Record review The self-care care plan, initiated and revised on 3/15/19, revealed the resident had an activity of daily living (ADL) self-care performance deficit related to confusion and impaired balance. The interventions included the resident was able to eat independently with set-up and occasional supervision; revised on 3/15/19. It did not indicate the resident had a recent decline in his ADL status and functional mobility. The pressure ulcer care plan, initiated and revised on 3/18/19, revealed the resident had potential for pressure ulcer development related to impaired mobility. The care plan did not indicate the resident's newly developed pressure ulcers and had not been updated or revised since 3/18/19. B. Staff interviews CNA #5 was interviewed on 11/21/19 at 9:14 a.m. She said Resident #10 had declined over the past few weeks. She said he used to be able to walk with a walker and now the resident used a wheelchair. She said the resident was eating 50% (percent) or less of his meals. She said the resident was unable to stand on his own anymore. She said the resident was unable to stand on his own and required staff assistance. She said she was not aware of care interventions for the resident's decline. Registered nurse (RN) #2 was interviewed on 11/21/19 at 9:56 a.m. She said Resident #10 had been experiencing a decline over the last couple of months. She said the resident had recently developed a stage 2 pressure ulcer. She said nursing was responsible for updating the care plan with the resident's current functional status and the development of pressure ulcers. The director of nursing (DON), nursing home administrator (NHA), LPN #1 and MDS coordinator were interviewed on 11/20/19 at 3:36 p.m. LPN #1 said the resident had recently declined in his functional mobility. She said she was the nurse who documented the change of condition on 11/7/19. She said she was the unit manager of that unit. She said she was responsible for updating care plans of residents throughout the unit. She said she did not update Resident #10 care plan to include his recent decline or the development of the resident's pressure ulcers. The DON said the MDS coordinator was responsible for updating and revising each resident's plan of care for nursing concerns, such as an ADL decline and the development of pressure ulcers. The MDS coordinator confirmed she was responsible for updating each resident's plan of care. She said she would review the plan of care in accordance with the MDS schedule. She said she attempted to update each care plan with any changes daily, however was unable to catch everything. III. Failure to ensure the care plan was updated following a suicidal ideation by Resident #10. A. Record review The 10/23/19 nursing progress note revealed the certified nurse aide (CNA) reported to the nurse, Resident #10 asked for a gun and a knife that morning. It indicated the resident did not know what he wanted to do with the knife and gun. The mood care plan, initiated on 3/14/19 and revised on 6/7/19, revealed the resident had mood concerns related to bipolar disorder. It indicated the resident symptom of bipolar disorder was a change in sleeping patterns or not sleeping for days. The interventions included: monitor, record and report to the physician as needed any acute episode of feeling sadness, loss of pleasure and interest in activities, feelings of worthlessness or guilt and observe for signs and symptoms of mania or hypomania, racing thoughts or euphoria, increased irritability and frequent mood changes. It did not indicate the resident had a history of making suicidal ideations or asking for a gun and knife. It did not reveal a plan of care indicating the resident had made suicidal ideations in the past, asking for a gun and knife, or had been updated to include the resident's recent statement made on 10/23/19. B. Staff interviews Licensed practical nurse (LPN) #3, unit manager, was interviewed on 11/21/19 at 3:05 p.m. She said if a resident made a suicidal ideation, staff should notify the social services department immediately. She said if they were not at the facility, staff should conduct a lethality assessment to determine the resident's suicide risk and if the resident had a plan. She said she would be responsible for ensuring the suicidal ideation interventions in place on the care plan. She said interventions should be documented in the resident's medical record and in the plan of care. She said nursing and/or social service departments were responsible for updating the care plan to include the resident's suicidal ideation. The director of nursing (DON), nursing home administrator (NHA), LPN #1 and social services (SS) were interviewed on 11/20/19 at 3:36 p.m. LPN #1 said that she was the nurse that wrote the nursing progress note on 10/23/19 when the resident asked for a knife and gun. She said she did not conduct a lethality assessment of the resident following the resident's request for a gun and a knife. She said she did not update the resident's care plan to include the resident's suicidal ideation. SS said it was not uncommon for the resident to ask for a knife. She said Resident #10 used to carry a pocket knife with him. She said it was not documented on the resident's plan of care that he would ask for a knife. The DON said following a statement requesting a gun and a knife, an assessment should have been performed on the resident to determine if the resident was making a suicidal ideation and if the resident had a plan. She said the care plan should have been updated following the resident's request for the weapon on 10/23/19.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews and record review the facility failed to ensure that two (#3 and #6) out of two residents revie...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews and record review the facility failed to ensure that two (#3 and #6) out of two residents reviewed for oxygen out of 26 total sampled residents received necessary respiratory care and services. Specifically, Resident #3 and #6 were administered oxygen; however, the facility failed to have a physician's order for the resident's oxygen. Findings include: I. Facility policy and procedure The undated policy, titled Oxygen Administration was received from the nursing home administrator (NHA) on 11/21/19 at 1:10 p.m. The policy documented in pertinent part oxygen was administered under the orders of a physician. Staff shall document the initial and ongoing assessment of the residents condition warranting oxygen and the response to oxygen therapy. The residents care plan shall identify the interventions for oxygen therapy based on the resident assessment and orders such as the type of oxygen delivery system, when to administer, flow rates, equipment setting, monitoring of oxygen saturation and or vital signs, and monitoring complications associated with oxygen use. II. Resident #3 A. Resident status Resident #3, age [AGE], was admitted on [DATE]. According to the November 2019 computerized physician orders (CPO) diagnoses included, chronic respiratory failure with hypoxia and dependence on supplemental oxygen. The 11/10/19 minimum data set (MDS) assessment documented the resident was severely cognitively impaired with a brief interview for mental status (BIMS) score of six out of 15. The resident required extensive assistance with bed mobility, dressing, toileting, personal hygiene and bathing. She required supervision and cueing with eating. She was on supplemental oxygen. B. Observations On 11/18/19 at 10:29 a.m., Resident #3was observed in her room on oxygen via nasal cannula. The oxygen was set at two and a half liters per minute. On 11/19/19 at 11:01 a.m., Resident #3 was sitting in her recliner in her room. She had oxygen on at two and a half liters per minute. C. Record review The November 2019 CPO failed to show an order for the use of the oxygen. The care plan dated 5/15/19 failed to show the oxygen usage was identified on the care plan. Cross reference F 656 development of comprehensive care plan. D. Interviews Resident #3 was interviewed on 11/18/19 at 10:29 a.m. Resident #3 said she was always used oxygen, however, she did not know what liter per minute she was on. Certified nurse aide (CNA) # 7 was interviewed on 11/19/19 at 1:24 p.m. CNA #7 said the resident used oxygen daily. She said the oxygen was set at two and half liters per minue. The assistant director of nursing (ADON) was interviewed on 11/19/19 at 1:35 p.m. The ADON said she reviewed the residents physicians orders and could not locate an order for oxygen. She said the resident was on oxygen and should have an order. The ADON said the order should include the route, titration of the oxygen to greater than 90 percent (%) and the frequency of the oxygen use. Licensed practical nurse (LPN) # 2 was interviewed on 11/19/19 at 2:24 p.m. LPN #2 said the resident should have an order for oxygen, but she was unable to locate an order in the physician's orders. She said the order should include the route, number of liters per minute, the frequency and titration. The director of nursing (DON) was interviewed on 11/20/19 at 2:17 p.m. The DON said the facility has standing orders for oxygen use or an order should be obtained from the physician. She said the standing order or physicans orders would be documented on the monthly CPO. She said if a standing order was used it would be transcribed onto the monthly orders. The DON said the order should include the route of the oxygen and to titrate the oxygen to 90%. She said Resident #3 was admitted to the facility on oxygen and an order should have been obtained for the use of the oxygen. III. Resident #6 A. Resident status Resident #6, age [AGE], was admitted on [DATE]. According to the November 2019 CPO diagnoses included malignant neoplasm of the brain, acute embolism and thrombosis to the left lower extremity, seizures, dysphagia, and cough. The 8/18/19 minimum data set (MDS) assessment documented the resident was unable to complete a brief interview for mental status (BIMS) assessment. The staff assessment for mental status documented the resident was severely cognitively impaired and never or rarely was able to make decisions for herself. She was coded as totally dependent on staff for bed mobility, transfers, toileting, personal hygiene and bathing. She required extensive assistance with dressing and eating. B. Observations On 11/18/19 at 10:47 a.m., the resident was sitting in her wheelchair in the common area. She had a portable oxygen tank on the back of her wheelchair. She was not wearing the oxygen. The resident was observed with an occasional moist sounding cough. C. Record review The physician's orders were reviewed. There were no current or discontinued order for oxygen. The care plan was reviewed. There was no care plan for oxygen. The resident did have an order to be suctioned with cough or choking. The physician's orders documented the resident was on antibiotics for aspiration pneumonia dated 11/12/19. B. Record review The nursed notes documented the following: --11/9/19 at 1:43 p.m. the nurses note documented the resident was on one liter of oxygen per minute (LPM). --11/10/19 at 11:11 p.m. the nurses note documented the resident was on oxygen and the oxygen saturation was 90%. -- 11/11/19 at 10:42 a.m the nurses note documented, the resident was on oneLLM and the , oxygen saturation level was 90%. -- 11/12/19 the nurse note documented the resident was on one LPM of oxygen. --11/15/19 at 11:18 a.m. the nurses note documented the resident was on one and a half LPMof oxygen via nasal cannula. The care plan dated 6/9/15 failed to show the oxygen usage was not on the comprehensive care plan. D. Interviews CNA # 3 was interviewed on 11/19/19 at 1:36 p.m She said the resident had been on oxygen recently for a respiratory infection. The ADON was interviewed on 11/19/19 at 2:24 p.m. She said the resident only used oxygen during a recent acute illness. She thought the oxygen was discontinued yesterday. She reviewed the physician's orders and care plan. She said she did not see a discontinued or current order for oxygen. She reviewed the care plan and said she did not see any documentation of oxygen use. She said she should have an order for oxygen and it should be in her care plan. The DON was interviewed on 11/19/19 at 2:24 p.m. She said the resident had been ill with a respiratory infection and had been on oxygen. She said the oxygen had been discontinued in the last day or so. She was unable to locate in the physician's orders or nurses notes an order, or when the oxygen was discontinued. She said there should have been a physician s or or standing order written for the use of the oxygen including the route and to titrate to 90%. She said the staff should check the oxygen saturation every shift and there should be a care plan written. IV. Facility Follow up The facility provided a copy of an order written 11/19/19 at 6:00 p.m, during the survey, for Resident #3. The order documented oxygen per nasal cannula, oxygen saturations at 90 percent (%) or above, monitor oxygen saturation every shift. In addition, the facility sent a care plan dated 11/19/9 the care plan documented the resident had oxygen therapy related to respiratory failure with hypoxia. The facility provided a copy of an order dated 11/19/19 for oxygen for Resident #6 on 11/24/19 at 3:07 p.m. The order documented the resident may use oxygen per nasal cannula to keep oxygen saturation above 90%.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • 27% annual turnover. Excellent stability, 21 points below Colorado's 48% average. Staff who stay learn residents' needs.
Concerns
  • • Multiple safety concerns identified: 5 harm violation(s), $36,836 in fines. Review inspection reports carefully.
  • • 18 deficiencies on record, including 5 serious (caused harm) violations. Ask about corrective actions taken.
  • • $36,836 in fines. Higher than 94% of Colorado facilities, suggesting repeated compliance issues.
  • • Grade D (48/100). Below average facility with significant concerns.
Bottom line: Trust Score of 48/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Washington County's CMS Rating?

CMS assigns WASHINGTON COUNTY NURSING HOME an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Colorado, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Washington County Staffed?

CMS rates WASHINGTON COUNTY NURSING HOME's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 27%, compared to the Colorado average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Washington County?

State health inspectors documented 18 deficiencies at WASHINGTON COUNTY NURSING HOME during 2019 to 2024. These included: 5 that caused actual resident harm and 13 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.

Who Owns and Operates Washington County?

WASHINGTON COUNTY NURSING HOME is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility operates independently rather than as part of a larger chain. With 40 certified beds and approximately 39 residents (about 98% occupancy), it is a smaller facility located in AKRON, Colorado.

How Does Washington County Compare to Other Colorado Nursing Homes?

Compared to the 100 nursing homes in Colorado, WASHINGTON COUNTY NURSING HOME's overall rating (4 stars) is above the state average of 3.1, staff turnover (27%) is significantly lower than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting Washington County?

Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.

Is Washington County Safe?

Based on CMS inspection data, WASHINGTON COUNTY NURSING HOME has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Colorado. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Washington County Stick Around?

Staff at WASHINGTON COUNTY NURSING HOME tend to stick around. With a turnover rate of 27%, the facility is 19 percentage points below the Colorado average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly.

Was Washington County Ever Fined?

WASHINGTON COUNTY NURSING HOME has been fined $36,836 across 2 penalty actions. The Colorado average is $33,447. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Washington County on Any Federal Watch List?

WASHINGTON COUNTY NURSING HOME is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.