SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Employment Screening
(Tag F0606)
A resident was harmed · This affected 1 resident
Based on record review and interviews, the facility failed to ensure individuals with a finding entered into the State nurse registry concerning abuse, neglect, exploitation, mistreatment of residents...
Read full inspector narrative →
Based on record review and interviews, the facility failed to ensure individuals with a finding entered into the State nurse registry concerning abuse, neglect, exploitation, mistreatment of residents or misappropriation of property for one of five sampled staff members.
Specifically, the facility failed to ensure residents were free from employee negligence by employing LPN #5 with a known history of negligence entered into the State nurse registry.
Cross reference: F690 (Catheters), the facility failed to follow physician's orders for catheter placement resulting in harm to Resident #4.
Findings include:
I. Facility policy and procedure
The Background Screening policy and procedure, not dated, was provided by the nursing home administrator (NHA) on 11/21/19 at 1:10 p.m. It revealed, in pertinent part, Our campus conducts employment background screening checks, reference checks and criminal conviction investigation checks on direct access employees. For any licensed professional applying for a position that may involve direct contact with elders, his/her respective licensing board will be contacted to determine if any sanctions have been assessed against the applicant's license. Should the background investigation disclose any misrepresentation on the application form or information indicating that the individual has been convicted of abuse, neglect, mistreatment of individuals, and/or theft of property further interviews and reference checks must show that it is probable that the candidate no longer exhibits this type of behavior and they do not present a risk to the elders.
A. Record review
Licensed practical nurse (LPN) #5 employee record was reviewed on 11/20/19 at 9:00 a.m. It revealed LPN #5 was initially hired in March 2018, left employment shortly after being hired and was hired again by the facility in September 2019.
The March 2018 hire records for LPN #5 indicated the resident had a nursing license with the State of Wyoming.
The Wyoming license verification, pulled on 3/8/18 at 3:16 p.m. revealed action was taken against LPN #5 for negligence, patient neglect, unprofessional conduct and substandard or inadequate care.
B. Staff interviews
The director of nursing (DON) was interviewed on 11/20/19 at 10:03 a.m. She said LPN #5 was hired by the facility for a short time in March 2018. She said LPN #5 left shortly after she was hired because of a family concern. She said the facility conducted a background check and license verification on 3/8/18. She confirmed LPN #5 had action taken against her license for negligence, patient neglect, unprofessional conduct and substandard or inadequate care. She said LPN #5 had applied to work at the facility in September 2019. She said she was hired, however was not put on the schedule until October 2019. She said LPN #5 had to move before she was available to work.
She said the facility conducted a license check of LPN #5 for the State of Colorado. She said when the facility ran the license check, it came back clear. She said following the incident with Resident #4, the facility ran another license check. She said the license check came back suspended as of 9/28/19. She said she was informed by the board of nursing, LPN #5 had falsified her application and did not indicate any criminal charges in her history. She said she was not sure of the details surrounding the criminal charges. She said the facility background check had not indicated any criminal charges.
She said when a staff member left the facility, she would indicate on their employment record whether the staff member was rehirable. She said she was unable to locate documentation to show if the staff member was rehirable from her previous employment in March 2018. She said she was not aware, when she made the decision to rehire LPN #5 of the history on her Wyoming nursing license. She confirmed the license check was present in the employee file. She said she did not read LPN #5 employee file in its entirety.
The NHA was interviewed on 11/20/19 at 10:30 a.m. She confirmed the facility was aware of the action against LPN #5 State of Wyoming nursing license. She said LPN #5 had met the stipulations on her license. She confirmed the facility re-hired LPN #5 with knowledge she had action against her State of Wyoming license for negligence, patient neglect, unprofessional conduct and substandard or inadequate care.
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Accident Prevention
(Tag F0689)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interview, the facility failed to ensure the environment remained as free of accident h...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interview, the facility failed to ensure the environment remained as free of accident hazards as possible and provide adequate supervision and assistance devices to prevent accidents for three (#18, #23, #34 and #36) of ten residents reviewed for falls out of 26 sample residents.
Specifically, the facility failed to:
-Implement care planned fall interventions for Resident #18 and the resident fell 25 times within a five month time frame and as a result some of the falls resulted in major injuries, such as a fracture of the clavicle, pelvis and bruising to the head.
-Ensure a consent was obtained for a wanderguard for Resident #23.
-Ensure interventions were put into place following falls for Residents #10, #12 and #36.
Findings include:
I. Facility policy and procedure
The Fall Risk Assessment policy was provided by the nursing home administrator (NHA) on 11/21/19 at 1:10 p.m. It read in pertinent part, The nursing staff, attending physician and pharmacist will review medications that relate to fall risk, the attending physician and nursing staff will evaluate the signs vital signs a dhn assess the medical condition or sensory impairments that may predispose to falls, assessment will be used to identify underlying medical conditions that may increase falls the staff and attending physician will evaluate functional and psychological factors that may increase falls, the staff and attending physician will collaborate to identify and address modifiable risk factors and intervention to try to minimize the consequences of risk factors that are not modifiable.
II. Resident #18's
A. Resident status
Resident #18, age [AGE] ,was admitted on [DATE]. According to the computerized physicians orders (CPO) diagnoses included: atrial fibrillation, hypertension, history of urinary tract infections, insomnia, chronic pain, anxiety, and mood disorder with depressive features.
The 9/22/19 minimum data set (MDS) assessment the resident was severely cognitively impaired with a brief interview for mental status (BIMS) score of six out of 15. The resident required extensive assistance with bed mobility, transfers, dressing, toileting, personal hygiene and bathing. She required supervision with eating.The resident had two falls with no injuries, two falls with minor injuries and two falls with major injuries.
B. Observations
On 11/18/19 at approximately 12:00 p.m the resident was sitting in a recliner in front of the television in the common area. She attempted to climb over the left arm rest of the recliner. A staff member assisted her back into a sitting position.
C. Record review
The nurses notes, interdisciplinary team (IDT) notes, and care plan were reviewed. The nurses notes documented the resident had fallen at least 25 times between 6/6/19 and 11/14/19. Some of the falls resulted in major injuries.
-On 8/25/19 at 6:55 a.m. the resident fell in her room. She complained of a headache and left arm pain. She was taken to the emergency room by her daughter and had sustained a displaced fracture to the left clavicle. The interdisciplinary note dated 8/26/19 documented the resident fell in her room. She was found on her buttocks between the wall and heater unit. She prefers to be independent with care and staff attempts to anticipate care. Staff will continue to attempt to anticipate needs.The care plan was updated on 8/30/19 to include adding self locking brakes on the wheelchair. The resident had not been documented to fall from the wheelchair on 8/25/19. The facility failed to determine the root cause and implement effective interventions. There were no other interventions added. This was the residents eighth fall.
-On 9/9/19 the resident fell twice. She fell at 9:45am in the lobby. She had climbed out of a recliner. At 2:00 p.m. she fell in her room. On 9/10/19 the resident complained of right hip pain. The daughter took her to the emergency room. The x-ray results confirmed a fracture of the right pubic ramus. The interdisciplinary notes were dated 9/13/19, four days after the falls. The IDT note indicated the resident was to be encouraged to be in the lobby area. However, the resident fell while in the lobby area. There were no specific instructions for when she is to be in the lobby or how often to check her. She had a recent decrease in antidepressant therapy. The care plan was updated on 9/19/19 to include, monitor residents whereabouts.There were no other specific interventions added. This was the residents 12th and 13th falls.
-On 11/13/19 she fell on the floor in the dining room and obtained bruising to the right side of her face.The interdisciplinary note was requested and not received. The care plan was last updated 9/30/19. There were no new interventions related to this fall. There was no root cause determination or new effective interventions put in place. The IDT note on 11/20/19 documented to continue to anticipate needs. This was the 24th time the resident had fallen.
The care plan was written on 5/17/19. In total it was only updated three times after 25 falls. The care plan interventions included: be sure the call light is within reach, encourage resident to ask for assistance, dycem (non skid pad) to recliner (9/30/19), educate resident family and caregivers about safety reminders and what to do if a fall occurs, RN to assess the resident after falls, ensure the resident is wearing appropriate footwear, fallow facility fall protocol, monitor residents whereabouts (9/16/19), review post fall and attempt to determine the cause, self locking brakes on wheelchair (8/30/19). All except three of these interventions were initiated 5/1719, before the falls with major injury.
A physician's note dated 10/7/19 documented the residents daughter had asked to speak with her because the facility staff had told the daughter that her mother needed to be placed in another facility due to her increased needs. The physician note further documented she would be ordering physical therapy for the resident and if that wasn't possible she would ask the staff to start walking her. She further documented the resident had gotten worse since admission and had a fracture of the clavicle and right pubic ramus.
D. Interviews
Licensed practical nurse (LPN) # 3 was interviewed on 11/20/19 at 2:30 p.m. regarding fall interventions in place for Resident #18. She said we tried to keep her busy, but she was quick and would fall as soon as you looked away.
Certified nurse aide (CNA) #9 was interviewed on 11/29/19 at 2:45 p.m. regarding fall interventions for Resident #18. She said the resident use to have a walker but did not use it correctly and use to drag it behind her. She doesn't walk anymore because her balance was not good.
CNA # 8 was interviewed on 11/20/19 at 2:53 p.m., said we have tried to keep an eye on her and walk her if she was agitated.
The director of nursing (DON), nursing home administrator (NHA) and LPN # 1 were interviewed together on 11/20/19 at 12:30 p.m. The DON said the process for falls was, the licensed nurse will do the initial evaluation of injury and notify the RN. The CNA started vital signs. Neuro checks are started to determine if the resident needed to be sent out. The nurse who was on shift at the time completed an incident report. The IDT team reviewed the incident reports every Monday, Wednesday and Friday. The IDT team includes the DON, assistant director of nursing (ADON) or nursing home administrator (NHA) dietary or social services depending on the day. There were at least three people on the committee. She said the IDT discussed interventions in place prior to fall, and they have a list of items they checked.The ADON updated the care plan after falls.
The NHA said the resident has had several falls, but she was tough. She said she will stand up no matter how close we were to her. She said we do not use alarms and we do not provide one to one care She said we do not have the staffing for that. The NHA said we have asked families to come in and sit with family members.
The DON said after the fall on 8/25/19 they moved her furniture around so the bed was closer to the door and decreased her celexa (antidepressant). She said the resident had returned from the emergency room with an order for an alarm, but said that the facility does use motion alarms. She did not know what interventions if any had been added for the two falls on 9/9/19. She said she did not not know what new interventions were put in place, if any after the fall, hitting her head, sustaining a black eye on 11/13/19.
LPN #1 said she had recently started a fall committee in 9/2019 because the falls were a real problem and increased number of falls She said they have had 99 falls since January. She said her goal was to get the falls down to five falls per month. She said the facility had 13 falls in September but she did not know how many they had in October or as of this date in November. She said she had a performance improvement plan as of 9/2019 that includes, obtaining staff to be on the committee, weekly meeting starting 9/19/19, look at all aspects of the fall to determine cause and have the pharmacy review the medications. The committee met on Thursdays. However, the resident fell again on 11/13/19 after the start of the performance improvement plan and fall committee. She said the IDT team did not meet until 11/20/19. There were no new interventions for this resident. Staff were to continue to anticipate needs and encourage meaningful activity. The care plan was not updated (cross reference F-657 failure to revise comprehensive care plans).
C. Resident #23's status
Resident #23, age [AGE], was admitted on [DATE] and readmitted on [DATE]. According to the November 2019 computerized physician orders (CPO), the diagnoses included chronic obstructive pulmonary disease, dependence on supplemental oxygen, depressive episodes, cardiac pacemaker, heart failure, hearing loss, abnormalities of gait and mobility, anxiety disorder, and history of transient ischemic attack (TIA).
The 10/6/19 minimum data set (MDS) assessment revealed, the resident had moderately impaired cognition with a brief interview for mental status (BIMS) score of 10 out of 15. The resident required extensive assistance from staff for most activities of daily living and she used a walker. She received oxygen therapy and had a wander guard.
1. Record review
The elopement care plan, revised 1/4/19, documented the resident had a history of elopement attempts. The interventions included to assess for a fall risk, identify patterns of wandering, offer to walk around with her, provide structured activities and have wander guard in place.
The November 2019 computerized physician orders (CPO) revealed the following pertinent orders:
-Check wander guard for function every night shift for elopement risk -ordered on 8/24/18
-Change wander guard annually and as needed -ordered on 8/24/18
The resident's medical record was reviewed on 11/19/19. It did not reveal a consent for the use of a wanderguard.
Staff interviews
The director of nursing (DON) was interviewed on 11/20/19 at 12:30 p.m. She said consents should be obtained prior to the use of the wander guard.
The nursing home administrator (NHA) was interviewed on 11/20/19 at 12:30 p.m. She said the consents should be scanned into the resident's medical record. This resident's consent was not provided.
II. The facility failed to ensure an RN assessment for injury was completed prior to moving a resident who had fallen
A. Resident #36
1. Resident status
Resident #36, age [AGE], was admitted on [DATE] and readmitted on [DATE]. According to the November 2019 computerized physician orders (CPO), the diagnoses included displaced fracture of base of neck of right femur, joint replacement surgery, dementia with behavioral disturbance and anxiety disorder.
The 10/29/19 minimum data set (MDS) assessment revealed the resident had severe cognitive impairment with a brief interview for mental status score of three out of 15. She required extensive assistance of two people with bed mobility, dressing, toileting and personal hygiene. It indicated the resident had a fracture related to a fall prior to the resident's readmission to the facility and had hip replacement surgery.
2. Record review
The fall care plan, initiated on 1/17/17 and revised on 9/13/19, revealed the resident was at risk for falls related to confusion, psychoactive drug use. It indicated the resident would get down on the floor to clean.
Cross reference to F657 (Care Plan Timing and Revision) because the facility failed to revise the care plan with new interventions following falls for Resident #36.
The behavior care plan, initiated on 12/6/18 and revised on 1/3/19, revealed the resident had potential to be physically aggressive related to dementia with behavioral disturbance and poor impulse control. The interventions included: when the resident becomes agitated, intervene before agitation escalates, guide away from the source of distress, engage calmly in conversation, and staff to walk away if the resident becomes aggressive.
The 9/4/19 fall risk evaluation revealed the resident was a high risk for falls. It indicated the resident had a history of falls and overestimated or forgot limits.
The 10/18/19 nursing progress note revealed the resident had a broom in one hand and a dust pan in the other hand and began chasing a certified nurse aide (CNA) wanting trash bags. The CNA asked for help from other staff, then Resident #36 lost her footing and fell to the ground, landing on her right hip. The resident asked for help up off the ground. The CNA assisted the resident off the floor to a chair prior to the registered nurse (RN) assessment for potential injury. Resident #36 sat in the chair crying and stated, they are trying to kill me and stated she could not walk when the RN entered the room. The resident continued to hold onto her right posterior hip. The physician was notified and ordered for the resident to be sent to the hospital for evaluation.
Cross reference to F659 because the facility failed to ensure an RN assessment was completed timely following a fall.
The 10/18/19 nursing progress note revealed the nurse received an update from the hospital. The resident was transferred to another hospital for surgery related to a right hip fracture.
The 10/18/19 fall investigation revealed the resident was chasing and swinging a broom at the staff when she sustained a fall. The CNA assisted the resident off the floor and into a chair prior to the nurse arriving to assess the resident for injury. The nurse indicated the resident was very guarded to the right lower extremity, yelling and crying. The physician was notified and ordered for the resident to be sent to the hospital for an evaluation.
3. Staff interviews
CNA #6 was interviewed on 11/20/19 at 2:30 p.m. She said when a resident sustained a fall, the staff should ensure the resident was ok and get the nurse to assess the resident for injury. She said if the resident was not injured, then the staff should assist the resident off the floor. She said staff should never move the resident prior to the nurse assessment because they would not know if the resident had an injury and could injure the resident even more.
Licensed practical nurse (LPN) #3 was interviewed on 11/21/19 at 3:05 p.m. She said when a resident sustained a fall, the resident should be assessed for injury, assisted off the floor, and notify the physician and family. She said the resident should not be moved off the ground until an assessment has been completed of the resident to determine if an injury was sustained.
The director of nursing (DON) and NHA were interviewed on 11/20/19 at 12:30 p.m. The DON said she was at the facility when Resident #36 sustained a fall on 10/18/19. She said she was called to the house by the LPN on duty to conduct an assessment of the resident. She said the resident was chasing a CNA with a broom. When the CNA yelled for help, the resident lost her footing and fell to the ground on her right side. She said the CNA assisted the resident off the floor prior to her arriving to the house to perform an assessment of the resident. She said staff should never move a resident after a fall unless the RN has completed an assessment and determined the resident did not sustain an injury.
4. Facility provided information
The DON provided a document which indicated the two CNAs on shift during the resident's fall on 10/18/19 had been provided education that the nurse was required to conduct an assessment of the resident for potential injury prior to assisting the resident off the floor. The document did not have a date to indicate when the education had been provided to the CNAs.
III. The facility failed to ensure consents were obtained prior to the use of a wanderguard
A. Facility policy
The Wandering and Elopements policy, revised March 2019, was provided by the nursing home administrator (NHA) on 11/21/19 at 1:10 p.m. It documented in pertinent part:
-The facility would identify residents who were at risk of unsafe wandering and strive to prevent harm while maintaining the least restrictive environment for residents.
-If identified as at risk for wandering, elopement, or other safety issues, the residents care plan would include strategies and interventions to maintain the resident's safety.
B. Resident #34 status
Resident #34, age [AGE], was admitted on [DATE]. According to the November 2019 CPO, the diagnoses included anoxic brain damage and aphasia.
The 11/3/19 MDS assessment revealed the resident had moderate cognitive impairment with a brief interview for mental status score of nine out of 15. She required extensive assistance of one person with bed mobility, transfers, dressing, eating, toileting and personal hygiene. It indicated the resident had not wandered during the assessment period.
1. Observations
The resident was observed on 11/18/19 at 10:34 a.m. A wanderguard bracelet was observed on the resident's left wrist.
2. Record review
The November 2019 CPO revealed the following physician orders:
- may use wanderguard for safety - ordered 6/27/17
- test the wanderguard functioning daily for functioning every night shift for wanderguard - ordered 7/26/17
- change the wanderguard bracelet annually and as needed every day shift every 12 months starting on the 8th for one day for monitoring of the device and as needed for safety - ordered 11/8/19.
The 10/30/19 wandering assessment revealed the resident was ambulatory and had a history of wandering. It indicated the resident wandered around the house daily and had a wanderguard in place.
The elopement care plan, initiated on 6/27/17 and revised on 1/3/19, revealed the resident was an elopement risk due to anoxic brain damage.
The 9/13/19 nursing progress note revealed the resident exited the patio and just made it past the threshold when the staff were able to reach the resident and provide redirection. It indicated the alarms and pagers alerted staff the resident was attempting to elope from the patio.
The resident's medical record was reviewed on 11/19/19 at 12:38 p.m. It did not reveal a consent for the use of a wanderguard.
2. Staff interviews
Licensed practical nurse (LPN) #3 was interviewed on 11/21/19 at 3:05 p.m. She said the facility used a wanderguard for resident's who posed a risk of elopement from the facility. She said a physician's order would be obtained prior to use of the wanderguard. She said a consent should be signed prior to use of the wanderguard. She said each consent was scanned into the resident's electronic medical record.
The director of nursing (DON), nursing home administrator (NHA) and LPN #3 were interviewed on 11/20/19 at 1:28 p.m. The DON said the facility used a wanderguard for resident's who wandered and attempted to elope from the facility. She said a consent from the resident's responsible party should be obtained prior to use of the wanderguard. She said the consent should be scanned into the resident's electronic medical record.
The NHA said the facility was unable to locate documentation to show the resident's responsible party provided consent prior to the use of the wanderguard.
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Incontinence Care
(Tag F0690)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview, and review of facility policies, it was determined the facility failed to provide the appropr...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interview, and review of facility policies, it was determined the facility failed to provide the appropriate care and services for one resident (#4) of one with a suprapubic catheter with a total sample of 26 residents.
Specifically, the facility failed to:
-Insert the indwelling catheter into the superpubic area, for Resident #4. The indwelling catheter was wrongly inserted into the penis meatus which resulted in bleeding, bruising and pain (Cross Reference F 606 failure to not employ staff with a history of negligence).
Findings include:
I. Professional reference
According to [NAME], P., [NAME], A., Stockert, P., & Hall, A. (2017) Fundamentals of Nursing (9th ed.), p.1112, .A suprapubic catheter is a urinary drainage tube inserted surgically into the bladder through the abdominal wall above the symphysis pubis. The catheter may be sutured to the skin, secured with an adhesive material, or retained in the bladder with a fluid-filled balloon similar to an indwelling catheter. Suprapubic catheters are placed when there is blockage of the urethra (e.g., enlarged prostate, urethral stricture, after urological surgery) and in situations when a long-term urethral catheter causes irritation or discomfort or interferes with sexual functioning .
II. Facility policy and procedure
The undated policy titled, Suprapubic Catheter Replacement was received from the nursing home administrator (NHA) on 11/21/19 at 1:10 p.m. The policy documented the first step .verify that there was a physician's order for this procedure
III. Resident #4
A. Resident status
Resident #4, age [AGE], was admitted on [DATE]. According to the November 2019 computerized physicians orders (CPO) diagnoses included, neuromuscular dysfunction of the bladder, urethral stricture, retention of urine and dementia.
The 11/10/19 minimum data set assessment (MDS) documented the resident was severely cognitively impaired with a brief interview for mental status (BIMS) score of six out of 15. He required extensive assistance with bed mobility, transfers, toileting, personal hygiene, dressing, bathing and eating. He was coded as having an indwelling catheter.
B. Record Review
The November 2019 CPO showed an order dated 9/27/19 to change the suprapubic catheter one time per day every 21 days related to urinary tract infections. In addition, he had an order dated 5/22/19 to change supra pubic catheter as needed.
On 10/7/19 at 7:04 a.m., licensed practical nurse (LPN) # 5 documented in the nurse ' s note the catheter had come out and was replaced using an 18 french catheter and the balloon inflated with 20 milliliters of normal saline. The note further documented there was some blood on return of the urine. At 8:11 a.m. the nurse ' s note documented the physician was notified because the catheter had been inserted into the penis and not into the suprapubic site.
On 10/8/19 at 10:36 a.m., the nurse ' s note documented the resident continued to have bleeding from the meatus and the, penis shaft was bruised and scrotum was purple, black with swelling.
On 10/9/19 at 11:11 p.m., the nurse ' s note documented the resident had blood in his brief at the head of the penis, dark red in color. He continued to have dark purple bruising to his penis and testicles.
On 10/10/19 at 11:16 p.m., the nurse ' s note documented the resident continued to bleed in brief dark red color. He continued to have bruising, .dark purple in color to penis and scrotum and along lower buttocks near scrotum. Swelling continues to area of penis and scrotum.
On 10/11/19 at 11:24 a.m., the nurse note documented the, ,,,bruising to penis and scrotum has increased .entire penile shaft and scrotal sack are dark purple black in color and bruising extends to perineal floor nearly to rectum .continues to ooze bright red blood from meatus with scant amount of bleeding in brief bright red.
On 10/14/19 at 8:06 a.m., the nurse ' s note documented the resident continued to have bruising and blood drainage from meatus .area cleansed which causes facial grimacing the resident said the area was tender.
The nurses notes continued to document bruising, swelling and bleeding from the penis through 10/28/19.
On 10/29/19 at 5:31 p.m., the nurse notes documented the daughter requested a urinary analysis because the resident ' s urine was dark and cloudy.
On 10/30/19 at 12:20 a.m. The nurse notes documented the resident went to the emergency room on [DATE] per the daughters request because he just did not seem right.
On 10/10/19 at 1:25 p.m. an interdisciplinary note was written by the director of nurses (DON), the note documented LPN #5inserted the catheter in the penis and urine and blood were noted. The Medical director was notified assessed the resident. The medical director instructed the staff to monitor the bleeding and she would call the urologist for further orders. There was documentation for further orders.
The medical directors note on 10/7/19 documented the resident has a history of urethral stricture, adn prostate cancer so I suspect when the Foley (catheter) was placed it caused significant irritation and therefore bleeding.
On 10/11/19 at 7:49 p.m. health status note documented the urologist said to notify him if the bleeding increased.
Urology notes after the incident were requested from the DON on 11/20/19 but not received. The only urology note provided was on 9/23/19 before the incident.
IV. Interviews
Certified nurse aide (CNA) #3 was interviewed on 11/10/19 at 3:02 p.m. CNA #3 said she was working the morning of 10/7/19 and was assigned to Resident #4. She said LPN #5 had gone in to replace the resident ' s indwelling catheter that had come out. She said she could hear the resident outside his door while the nurse was in the room replacing the catheter. She said he was screaming, stop it hurts. She said she went in to see the resident after the nurse had left. She said she observed a large amount of blood in his catheter bag and went to tell the nurse. LPN #5 told her that was normal. CNA #3 said she went back to the resident ' s room and observed the catheter was in the penis and not in the lower stomach where it normally was. She said she went back and told the nurse that she had put the catheter in the wrong spot. She said the LPN #5 looked surprised and said she would fix it. CNA #3 said the resident bled for several days in his catheter bag and from his penis. She said he was in so much pain for the first three days they could hardly clean his penis or peri area without him crying out. She said his penis and scrotum swelled bigger than a baseball and there were blood clots coming from his penis for several days afterwards.
CNA # 1 was interviewed on 11/20/19 at 2:05 p.m. CNA #1 said she was assigned to the resident ' s area that day but had been moved to a new resident area and was not there when the nurse inserted the catheter, she said to speak to CNA # 3 who was assigned to Resident #4 that day, CNA #4 told her she heard Resident #4 crying and yelling in distress when the catheter had been inserted on 10/7/19. She said she was assigned to Resident #4 the next day and observed his penis and scrotum were swollen and he had dark purple bruising, almost black, over his entire peri area up the right side of his abdomen and around to his anus. She said it did not start to fade for several weeks.
The assistant director of nursing (ADON) was interviewed on 11/19/19 at 1:18 p.m. The ADON said she was aware of LPN #5 inserting the the catheter in the penis rather than the suprapubic site on 10/7/19. She said the LPN #5 failed to check the physician order for a suprapubic. She said he bled a lot, and had bruising over his entire front groin area, testicles, penis and clear around to his anus. She further said the nurse was new, but clearly had not checked his physician's orders before inserting the catheter. The ADON orders always needed to be checked before a catheter was inserted. The order would direct the cather type, size, and balloon size. She said the director of nursing (DON) had investigated the situation.
The DON and NHA were interviewed together on 11/19/19 at 10:23 a.m. The DON said when she arrived that day the catheter had already been removed from the penis and was in the suprapubic (opening in abdominal wall into the bladder for catheter insertion) site. She said there were clots by the tip of the penis. The DON said she called the physician who instructed her to monitor the area and the physician would come in. The DON said the resident had deep purple bruising from the entire groin to anus with penial and scrotal swelling. She said she interviewed LPN #5 who said she had not checked the physician order. She saw the catheter tubing lying on the bed next to his penis and assumed that was where the tubing came from. The DON said she educated LPN #5 on catheter care that day which included checking the physician's order. She said she expected nurses to follow the five rights of administration and check the orders. The DON said catheter care education was not provided to any of the other licensed nurses. She said the nurse was oriented to the facility and to this specific resident during her floor orientation when she was hired. She said this did not include competencies for catheter care.
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Deficiency F0692
(Tag F0692)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews; the facility failed to maintain acceptable parameters of nutritional status for one (#23)...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews; the facility failed to maintain acceptable parameters of nutritional status for one (#23) of two residents reviewed for nutrition out of 26 sample residents.
Specifically, Resident #23, diagnosed with hypokalemia, anemia, hypocalcemia, gastro-esophageal reflux disease, and hyperlipidemia. On 5/3/19 the resident's weight was recorded at 143.0 lbs (pounds) and six months later on 10/16/19 the resident weighed 125.0 lbs. This was a 17.5 lbs significant weight loss, which was 12.24% over six months. On 9/3/19 the resident weighed 141.3 lbs and 18 days later on 9/21/19 the resident weighed 129.5 lbs. This was an 11.8 lbs significant weight loss, which was 7.8%. On 9/21/19 the resident weighed 129.5 lbs and 26 days later on 10/16/19 the resident weighed 125.0 lbs. This was a 4.5 lbs and 3.8% weight loss. Review of the resident's medical records revealed the facility continued to review and document the resident's weight loss from 1/4/19 to 11/20/19, but failed to implement nutritional interventions to prevent further weight loss.
Findings include:
I. Facility's policy and procedure
The Weight Monitoring policy, revised November 2017, was provided by the nursing home administrator (NHA) on 11/21/19 at 1:10 p.m. It documented in pertinent part,
-The facility would ensure that all residents maintain acceptable parameters of nutritional status, such as usual body weight or desirable body weight, unless the resident's clinical condition demonstrates that it was not possible or resident preferences indicate otherwise.
-Weight can be a useful indicator of nutritional status. Significant unintended changes in weight (loss or gain) may indicate a nutritional problem.
-The physician should be informed of a significant change in weight and may order nutritional interventions.
-The Registered Dietitian (RD) should be consulted to assist with interventions and actions recorded in the nutritional progress notes.
A. Resident status
Resident #23, age [AGE], was admitted on [DATE] and readmitted on [DATE]. According to the November 2019 computerized physician orders (CPO), the diagnoses included chronic obstructive pulmonary disease, hypokalemia, anemia, hypocalcemia, gastro-esophageal reflux disease, hyperlipidemia, anxiety disorder, and history of transient ischemic attack (TIA).
The 10/6/19 minimum data set (MDS) assessment revealed, the resident had moderately impaired cognition with a brief interview for mental status (BIMS) score of 10 out of 15. The resident required extensive assistance from staff for most activities of daily living. She had a weight loss of 5% or more in the last month or a loss of 10% or more in the last six months and was not on a physician prescribed weight loss regimen. She had a mechanically altered diet and was edentulous. She needed supervision, encouragement, cueing and set up when eating.
1. Record review
The nutritional care plan, revised 1/30/18, documented the resident had a potential nutritional problem related to refusal of food/fluids at times. Pertinent interventions were to monitor fluid intake/edema. Monitor weight. Monitor/record/report to physician as needed for signs and symptoms of malnutrition such as emaciation, muscle wasting, significant weight loss: three lbs in a week, 5% in one month, 7.5% in three months or 10% in six months. Offer alternates/choices/favorite foods. Offer alternative meal choice. RD to evaluate and make diet change recommendations as needed.
The November 2019 CPO included an order, dated 10/17/19, to weigh the resident weekly, every Tuesday. The CPO did not include orders for additional nutrition interventions.
The weight records revealed she had a 12.24% weight loss in six months:
-On 5/3/19 the resident's weight was recorded at 143.0 lbs (pounds)
-6/3/19 at 141.0 lbs
-7/3/19 at 138.0 lbs
-8/3/19 at 141.0 lbs
-9/3/19 at 141.3 lbs
-9/21/19 at 129.5 lbs
-10/16/19 at 125.0 lbs
-11/19/19 at 125.5 lbs, which was a 17.5 lbs weight loss at 12.24%, indicating a significant weight loss greater than 10% over six months.
Cross reference to F580 (Notify of Changes) because the facility failed to ensure the physician was notified of Resident #23's weight loss.
Review of nutrition progress notes from 1/4/19 to 11/20/19 revealed:
-The 1/4/19 dietary manager (DM) note documented the resident was on a regular mechanical soft diet and that her average intake was between 26% to 50% of meals. Current weight was 142.0 lbs and she had edema. She made her own meal choices and fed herself in her room. She often chose not to eat full meals at meal time but would eat small meals and snacks throughout the day. No supplements or devices needed. No recommendations at this time.
-The 4/11/19 RD note documented no concerns were voiced. Continue with current interventions and provide food requests as menu permits.
-The 7/5/19 DM note documented the residents average intake was between 51% to 75% of meals. No supplements or devices needed. No recommendations at this time.
-The 11/20/19 RD note documented the resident was sleeping and did not awaken for the interview. Weight was 125.5 lbs, stable for the month. Continue with current interventions.
Review of the physician progress notes from 7/18/19 to 11/20/19 revealed they did not address the weight loss.
Review of the weekly weight interdisciplinary team (IDT) meeting notes revealed:
-The 10/17/19 weight review note documented the assistant director of nursing (ADON), the director of nursing (DON) and the DM were in attendance. It revealed the resident was started on weekly weights related to weight loss following a hospitalization from 9/19/19 to 9/21/19.
-The 10/28/19 weight review note documented resident was on weekly weight monitoring related to weight loss after hospitalization. The resident's intake varied and she was noted to have specific food preferences and often ate small meals throughout the day and night. Continue to monitor weekly.
Staff interviews
Certified nurse aide (CNA) # 4 was interviewed on 11/21/19 at 9:33 a.m. CNA #4 said the nurse or the CNA were responsible for weighing the resident monthly or weekly depending on the resident's need. If the weight was off by four pounds the resident would be reweighed for accuracy. She said We fill out the weight sheet given to us. We report weight changes and turn in the weight sheet to the nurse.
Licensed practical nurse (LPN) #2 was interviewed on 11/21/19 at 9:45 a.m. She said the CNA or the nurse weighed the residents and the nurse inputted the weights into the resident's medical record. She said if there was a five pound difference in weight, they put the resident on weekly weights. She said the nurse then reported it to the DM or DON. She said she believed the DM notified the RD. She confirmed that the physician and RD were not notified of Resident #23's weight loss.
The DM was interviewed on 11/21/19 at 9:51 a.m. She said the CNA was responsible for obtaining the weights. She said she gave them the weight sheets at the beginning of the month and they had three days to complete them. She said if there was a five pound discrepancy they were to reweigh the resident for accuracy. She said if the weight loss was accurate they would start the resident on weekly weights and give weekly weight notes to the physician. She said the RD was notified on her monthly visit when she was given a list of residents with weight loss or nutritional issues. She said they had just found out last month that the resident was losing weight and started her on weekly weights and to continue to monitor.
The ADON was interviewed on 11/21/19 at 9:55 a.m. She said herself, the DM and a nurse have a weekly weight meeting to discuss weight loss. She said they did not add any new interventions for Resident #23 except to check weekly weights. She said she sent copies of weekly weights to the physician. She said they did not follow up with the physician or the RD for Resident #23's weight loss.
The RD was interviewed on 11/22/19 at 3:31 p.m. She said when a resident had a significant weight loss, the DM sent her a text message and she would review the resident's medical record from home. She said when she needed to communicate with staff, she wrote a progress note with interventions or new orders. She said interventions would include supplements, snacks or special meals. She said she did not take part in the weight committee because she only visited the facility monthly. She said the DM gave her a list of residents who had a change of condition, weight loss, new admission or skin issues. She said the DM did not tell her that Resident #23 had a significant weight loss. She said Resident#23 was not put on her list of residents to see. She said nursing staff was responsible for communicating with the physician.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** III.Weight loss
A.Facility policy and procedure
The Weight Monitoring policy was provided by the nursing home administrator (NHA...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** III.Weight loss
A.Facility policy and procedure
The Weight Monitoring policy was provided by the nursing home administrator (NHA) on 11/21/19 at 1:10 p.m. It read, in pertinent part, Weight can be a useful indicator of nutritional status. Significant unintended changes in weight (loss or gain) may indicate a nutritional problem. The physician should be informed of a significant change in weight and may order nutritional interventions. The Registered Dietitian (RD) should be consulted to assist with interventions and actions recorded in the nutritional progress notes.
B.Resident #23's status
Resident #23, age [AGE], was admitted on [DATE] and readmitted on [DATE]. According to the November 2019 computerized physician orders (CPO), the diagnoses included chronic obstructive pulmonary disease, hypokalemia, anemia, hypocalcemia, gastro-esophageal reflux disease, hyperlipidemia, anxiety disorder, and personal history of transient ischemic attack (TIA).
The 10/6/19 minimum data set (MDS) assessment revealed, the resident had moderately impaired cognition with a brief interview for mental status (BIMS) score of 10 out of 15. The resident required extensive assistance from staff for most activities of daily living. She had a weight loss of 5% or more in the last month or a loss of 10% or more in the last six months and was not on a physician prescribed weight loss regimen. She had a mechanically altered diet and was edentulous. She needed supervision, encouragement, cueing and set-up when eating.
C.Record review
The nutritional care plan, revised 1/30/18, documented the resident had a potential nutritional problem related to refusal of food/fluids at times. Pertinent interventions were to monitor fluid intake/edema. Monitor weight. Monitor/record/report to physician as needed for signs and symptoms of malnutrition such as emaciation, muscle wasting, significant weight loss: three lbs in a week, 5% in one month, 7.5% in three months or 10% in six months. Offer alternates/choices/favorite foods. Offer alternative meal choice. RD to evaluate and make diet change recommendations as needed.
The November 2019 CPO included an order, dated 10/17/19, to weigh the resident weekly, every Tuesday. The CPO did not include orders for additional nutrition interventions.
The weight records revealed she had a 12.24% weight loss in six months:
-On 5/3/19 the resident's weight was recorded at 143.0 lbs (pounds)
-6/3/19 at 141.0 lbs
-7/3/19 at 138.0 lbs
-8/3/19 at 141.0 lbs
-9/3/19 at 141.3 lbs
-9/21/19 at 129.5 lbs
-10/16/19 at 125.0 lbs
-11/19/19 at 125.5 lbs, which was a 17.5 lbs weight loss at 12.24%, indicating a significant weight loss greater than 10% over six months.
Review of the progress notes from 7/18/19 to 11/20/19 revealed no documentation/mention of the resident's weight loss or notification of the provider regarding the significant weight loss.
D.Staff interviews
The dietary manager (DM) was interviewed on 11/21/19 at 9:51 a.m. She said if the weight loss was accurate they would start the resident on weekly weights and give weekly weight notes to the physician. She said the RD was notified on her monthly visit when she was given a list of residents with weight loss or nutritional issues. She said they had just found out last month that the resident was losing weight and started her on weekly weights and to continue to monitor.
The assistant director of nursing (ADON) was interviewed on 11/21/19 at 9:55 a.m. She said she sent copies of weekly weights to the physician. She said they did not follow up with the physician for resident #23 and could not show documentation that the physician was notified of the weight loss.
The RD was interviewed on 11/22/19 at 3:31 p.m. She said nursing staff was responsible for communicating weight loss with the physician.
Based on record review and interviews, the facility failed to ensure physician notification for two (#10 and #23) out of 26 sample residents.
Specifically, the facility failed to ensure the physician was notified of Resident #10's change of condition and Resident #23's weight loss.
Cross reference: F657 (Care Plan Timing and Revision), the facility failed to ensure the care plan reflected the current activities of daily living (ADL) status of Resident #10 following a recent decline.
Findings include:
I. Facility policy and procedure
The Acute Condition Changes policy and procedure, not dated, was provided by the nursing home administrator on 11/21/19 at 1:10 p.m. It revealed, in pertinent part, Our campus shall promptly notify the elder, his or her attending physician, and representative of changes in the elder's medical/mental condition and/or status.
II. Resident #10
A. Resident status
Resident #10, age [AGE], was admitted on [DATE]. According to the November 2019 computerized physician orders (CPO), the diagnoses included repeated falls, dementia without behavioral disturbance and bipolar disorder.
The 9/1/19 minimum data set (MDS) assessment revealed the resident had moderate cognitive impairment with a brief interview for mental status score of eight out of 15. He required limited assistance of one person with bed mobility and transfers. He required extensive assistance of one person with dressing, toileting and personal hygiene.
B. Record review
The ADL self-care performance care plan, initiated and revised on 3/15/19, revealed the resident had a self-care performance deficit related to confusion and impaired balance. The interventions included to monitor, document and report as needed any changes and declines in function.
The 11/7/19 nursing progress note revealed the resident appeared weaker than normal that evening. The resident refused to come to the table for dinner and the certified nurse aide (CNA) stayed in his room with the resident. The resident was unable to feed himself or put the drink to his mouth. The resident was observed to be leaning to the left side. During the lunch meal, the resident was observed to have copious amounts of saliva from his mouth and required a shirt change. The resident said he felt off. The resident's family was notified. The nursing progress note did not indicate the physician had been notified of the resident's change of condition.
The 11/8/19 nursing progress note revealed the resident had difficulty swallowing his morning medications. The resident said he was unable to swallow. It took several attempts to swallow his medications. The resident was observed with a slight cough following swallowing medications and fluids. The nursing progress note did not indicate the physician had been notified of the resident's change in the ability to swallow.
C. Staff interviews
Certified nurse aide (CNA) #5 was interviewed on 11/21/19 at 9:14 a.m. She said Resident #10 had declined over the past few weeks. She said he used to be able to walk with a walker and now the resident used a wheelchair. She said the resident was eating 50% or less of his meals. She said the resident was unable to stand on his own anymore. She said the resident was unable to stand on his own and required staff assistance.
Licensed practical nurse (LPN) #3 was interviewed on 11/20/19 at 3:05 p.m. She said the physician should be notified when a change of condition was observed with a resident. She said the notification should be documented in the progress notes of the resident's medical record.
The medical director (MD) was interviewed on 11/20/19 at 2:34 p.m. She said she was the primary care physician (PCP) of Resident #10. She said the resident had a functional decline since October 2019. She said she was not made aware by the facility staff that the resident had difficulty swallowing, increased saliva and was leaning to the left side on 11/7/19. She said she was not made aware the resident could not swallow his medications, took several attempts to swallow the medications or was observed with a cough after taking his medication on 11/8/19. She said those indications of decline would have been something she would have liked to have been notified of to ensure the resident received the proper care. She said it was possible the resident experienced an acute situation on 11/7/19.
The NHA, DON, LPN #1 and the assistant director of nursing (ADON) were interviewed on 11/20/19 at 3:36 p.m. The NHA said the physician should be notified immediately of a change of condition observed with a resident.
The DON said the notification should be documented in the progress notes of the resident's medical record.
LPN #1 said she was the nurse who documented the change of condition on 11/7/19. She said she could not remember if she had notified the physician.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Free from Abuse/Neglect
(Tag F0600)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure one (#88) of two out of 26 sample residents were kept free ...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure one (#88) of two out of 26 sample residents were kept free from abuse.
Specifically, the facility failed to ensure Resident #88 was kept free from abuse from a staff member.
Findings include:
I. Facility policy and procedure
The Abuse policy and procedure, not dated, was provided by the nursing home administrator (NHA) on 11/18/19 at 11:30 a.m. It read in pertinent part, To ensure an abuse free environment for the elders by providing procedures for screening, training, prevention, identification, investigation, protection and reporting of abuse. The elders have the right to be dree from verbal, physical, sexual and mental abuse, neglect, misappropriation of property, corporal punishment and involuntary seclusion. Elders will not be subjected to abuse by anyone, including but not limited campus staff, other elders, consultants or volunteers, staff of other agencies serving individuals, family members or legal guardians, friends or other individuals. Abuse: the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting in physical harm or pain or mental anguish or deprivation by an individual including a caretaker, of goods or services that are necessary to attain or maintain physical, mental and psychosocial wellbeing.
II. Resident #88's status
Resident #88, age [AGE], was admitted on [DATE]. According to the July 2019 computerized physician orders (CPO), the diagnoses included dementia without behavioral disturbance.
The 6/9/19 minimum data set (MDS) assessment revealed the resident had severe cognitive impairment with a brief interview for mental status score of four out of 15. She required extensive assistance of one person with bed mobility, transfers, toileting and personal hygiene and extensive assistance of two people with dressing. It indicated the resident exhibited verbal behavioral symptoms such as threatening others, screaming at others and cursing at others four to six days during the assessment period. It indicated the resident exhibited behavioral symptoms not directed towards others such as hitting four to six days during the assessment period.
A. Record review
The behavioral care plan, initiated 7/24/19 (seven days after the incident), revealed the resident cried, yelled out, made repetitive statements and can become aggressive when upset. The interventions included: caregivers to provide opportunities for positive interaction and attention and explain all procedures before starting and allow her time to adjust to changes.
The July 2019 CPOs revealed the following relevant physician orders:
-Hemp oil, two drops sublingual two times a day related to dementia without behavioral disturbance, ordered 7/15/19.
-Trazodone HCI tablet, give 25 MG (milligrams) by mouth one time per day related to major depressive disorder, ordered 7/3/19.
B. Investigation
The physical abuse investigation, reported to the state agency (SA) on 7/18/19, revealed Resident #88 was observed to have an increased area of bruising to the right forearm (RFA). Resident #88 reported to the certified nurse aide (CNA) on 7/18/19, that night nurse twisted my arm. The resident said she was afraid of the night staff.
The resident went to an appointment with a family member on the day of 7/18/19. When the resident returned, the bruise to the resident's right forearm had increased in size and was more swollen. The daughter reported the resident said the night nurse doesn't like me. Staff stated they held the resident's arms the previous night (7/17/19) as she was combative and striking out at staff, in order for the resident to take her night medication.
During the investigation, it was determined that the resident became combative while registered nurse (RN) #1 was giving medications. RN#1, while attempting to give medications, instructed CNA#2 to hold the resident's left arm while RN#1 held the resident's right arm down. RN #2 put two drops of medicine into the resident's mouth. RN#1 then placed a pill in the resident's mouth and tried to give her a drink through a straw. The resident refused, RN#1 removed the straw from the cup, held the cup to the resident's mouth and poured water into the resident's mouth. The water went down the resident's neck and the front of her shirt. The resident removed the pill from her mouth. CNA #2 placed the pill on the bedside table.
The police were notified and a criminal investigation was started.
CNA #2's written statement revealed she had provided toileting assistance to Resident #88 after 9:00 p.m. on 7/17/19. CNA #2 assisted the resident to her recliner chair. RN#1 entered the resident's room and wanted to administer the resident's nighttime medications. Resident #88 was yelling and did not want to sit down in the recliner chair. RN #1 asked the resident several times to sit down, however the resident refused.
RN #1 sprayed the resident with lavender spray in the chest area to help calm down the resident. RN #1 attempted to give the resident medication in a dropper and the resident became combative, swinging at the nurse. The resident said, no and continued to swing at the nurse. RN #1 told the resident to take the medication. CNA #2 tried to hold the resident's left hand to calm her down, however the resident removed her hand and continued to try and hit RN #1.
RN #1 ordered CNA #2 to grab the resident's right arm. RN #1 grabbed the resident's left arm. RN #1 continued to use the dropper and Resident #88 swung her arms at the nurse. CNA #2 said she grabbed the resident's right arm for a couple seconds and then released the arm and held her hand in an attempt to calm down the resident. RN #1 held the residents left arm down and forced the dropper into the resident's mouth. CNA #2 said she did not know what to do, so she held the resident's hand and continued to try and calm the resident down.
RN #1 brought out a pill and put it in the resident's mouth. RN #1 offered the resident a sip of water, but the resident refused. Resident #88 refused the sip of water. RN #1 took the straw out of the cup and offered the water again. The resident continued to refuse. RN #1 put the cup to the resident's mouth and the resident turned her head. RN #1 put the cup to the resident's mouth and tipped the cup. Resident #88 tried to grab the cup. CNA #2 observed water on the resident's neck and shirt. RN #1 told the resident to drink the water and swallow the pill. The resident refused and took the pull out of her mouth. CNA #2 took the pill and placed it on the table next to her chair.
RN #1 then left the resident's room due to a phone call. CNA #5 entered the room and helped CNA #2 calm down the resident. Resident #88 calmed down and agreed to take the medication. Both CNAs left the resident's room.
The call light was activated approximately an hour later. CNA #2 entered the resident's room. CNA #5 was in the bathroom with the resident. CNA #5 asked CNA #2 why the resident's left forearm had a bruise and was swollen. CNA #2 told her RN #1 held the resident down by the left arm and forced Resident #88 to take medications.
CNA #5 written statement revealed she had heard Resident #88 screaming. CNA #5 ran into the resident's room and Resident #88 was hysterically crying. The resident said she did not want it and did not want to take the pills. CNA #2 and #5 tried to calm down the resident and told the resident it was her right to refuse the medication.
CNA #5 said she took the resident to the bathroom after she helped to calm the resident down. When the resident put her arm on the bar, CNA #5 observed a knot of swelling on the left arm. CNA #5 called CNA #2 into the resident's room and CNA #2 said RN #1 held down the resident's left arm while trying to give the resident her medications.
The facility did not provide a skin assessment of Resident #88 following the incident with RN #1 during the survey process.
The resident's medical record was reviewed on 11/19/19 at 10:00 a.m. It did not reveal any documentation of the incident on 7/17/19.
The 8/2/19 official summons revealed formal criminal charges of harassment and caretaker neglect for RN #1.
B. Staff interviews
CNA #6 was interviewed on 11/20/19 at 2:30 p.m. She said if she witnessed abuse, she would intervene and ensure the resident was in a safe place. She said she would report the abuse to her supervisor immediately. She said if her supervisor was not on site, she would contact the NHA or the director of nursing (DON). She said the NHA and DON phone numbers were posted in the kitchen, visible to all staff. She said holding down a resident to give medication was considered restraining a resident and was considered abuse. She said it should have been reported immediately.
CNA #2 and the NHA were interviewed on 11/20/19 at 4:07 p.m. She said she was present when the incident occurred with RN #1 and Resident #88. She said she took the resident from the bathroom to sit in her recliner chair. She said RN #1 entered the resident's room and wanted to give the resident her medications. She said Resident #88 was screaming, which was her usual behavior. She said RN #1 sprayed a lavender spray on the resident's chest to help the resident calm down. She said RN #1 tried to give the resident medication in a dropper, but the resident continued to refuse. She said the resident voiced her refusal as well as became combative to stop RN #1 from giving her the medication. She said RN #1 ordered her to hold the resident down on the left arm. She said she initially held the resident's left arm, but then realized it was wrong and held her hand to try and calm the resident. She said she witnessed RN #1 grab the resident by the right arm and hold it down. She said RN #1 forced the medication dropper into the resident's mouth. CNA #2 said RN #1 pulled out a pill and forced it into the resident's mouth. She said the resident verbalized she did not want to take the medication. She said the resident spit out the medication and she put it on the table next to the recliner chair. She said RN #1 left the room to answer a phone call. She said CNA #5 entered the room and helped to calm the resident down. She said Resident #88 agreed to take the medication once she was calm.
CNA #2 said she left the resident's room. She said approximately one hour later, CNA #5 asked for help with the resident in the bathroom. She said CNA #5 asked why the resident had a bruise and swollen left arm. She said she told CNA #5 what happened with RN #1. She said she did not report the incident. She said she was planning to report what happened with RN #1 and Resident #88 the next day when she came in for her shift. She said before she was able to do that, the facility administration had called her about the incident. She said she should have reported the incident immediately. She said she did not know what to do because RN #1 was her immediate supervisor at the time. She said she had access to the NHA and DON phone numbers and should have called them right away. She said she felt RN #1 was being forceful and what she did to the resident was wrong. She said RN #1 was forceful in holding down the resident and forcing medication into the resident's mouth.
The NHA said the facility suspended both RN #1 and CNA #2 during the investigation. The NHA confirmed the incident was not reported by either RN #1, CNA #2 or CNA #5. She said it was reported to another CNA by Resident #88 the next morning. She said her and the DON phone numbers were posted in plain view near the common areas by the kitchen counter. She said the abuse should have been reported immediately. The NHA said making sure the resident was safe should have been the first thing done and then contacting her to report the incident second. She confirmed Resident #88 told facility staff she was afraid of the night staff and the nurse had hurt her arm. The NHA said RN #1 no longer worked at the facility. She said the police were called the next morning when the incident was reported to her and a criminal investigation was started.
The NHA said the resident had a bruise and swelling to the left forearm following the incident. She said she was unable to locate a skin assessment of the resident following the incident.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to report an alleged violation of abuse to the State survey and certi...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to report an alleged violation of abuse to the State survey and certification agency for one (#88) out of two residents reviewed for abuse out of 26 sampled residents.
Specifically, the facility failed to ensure an incident of physical abuse with Resident #88 by a staff member, which caused bruising and swelling to the resident's left forearm was reported immediately.
Cross reference: F600 (Free from Abuse and Neglect), the facility failed to ensure Resident #88 was kept free from abuse from a staff member.
Findings include:
I. Facility policy and procedure
The Abuse policy and procedure, not dated, was provided by the nursing home administrator (NHA) on 11/18/19 at 11:30 a.m. It read in pertinent part, To ensure an abuse free environment for the elders by providing procedures for reporting of abuse. The campus will report all allegations and substantiated occurrences of abuse, neglect or misappropriation of elder property to the state agency and law enforcement officials as required by state law and take any necessary correction actions as determined by the investigation.
II. Resident #88's status
Resident #88, age [AGE], was admitted on [DATE]. According to the July 2019 computerized physician orders (CPO), the diagnoses included dementia without behavioral disturbance.
The 6/9/19 minimum data set (MDS) assessment revealed the resident had severe cognitive impairment with a brief interview for mental status score of four out of 15. She required extensive assistance of one person with bed mobility, transfers, toileting and personal hygiene and extensive assistance of two people with dressing. It indicated the resident exhibited verbal behavioral symptoms such as threatening others, screaming at others and cursing at others four to six days during the assessment period. It indicated the resident exhibited behavioral symptoms not directed towards others such as hitting four to six days during the assessment period.
A. Investigation
The 7/18/19 physical abuse investigation revealed Resident #88 was observed to have an increased area of bruising and swelling to the right forearm (RFA). Resident #88 reported to the certified nurse aide (CNA) on 7/18/19, that night nurse twisted my arm. The resident said she was afraid of the night staff.
During the investigation, it was determined that the resident became combative while registered nurse (RN) #1 was giving medications on 7/17/19. RN#1, while attempting to give medications, instructed CNA#2 to hold the resident's left arm while RN#1 held the resident's right arm down. RN #2 put two drops of medicine into the resident's mouth. RN#1 then placed a pill in the resident's mouth and tried to give her a drink through a straw. The resident refused, RN#1 removed the straw from the cup, held the cup to the resident's mouth and poured water into the resident's mouth. The water went down the resident's neck and the front of her shirt. The resident removed the pill from her mouth. CNA #2 placed the pill on the bedside table.
The call light was activated approximately an hour later. CNA #2 entered the resident's room. CNA #5 was in the bathroom with the resident. CNA #5 asked CNA #2 why the resident's left forearm had a bruise and was swollen. CNA #2 told her RN #1 held the resident down by the left arm and forced Resident #88 to take medications.
During the investigation, it was determined CNA #2 witnessed the physical abuse by RN #1 and told CNA #5 of the abuse, for which they both did not report.
B. Staff interviews
CNA #6 was interviewed on 11/20/19 at 2:30 p.m. She said she would report the abuse to her supervisor immediately. She said if her supervisor was not on site, she would contact the NHA or the director of nursing (DON). She said the NHA and DON phone numbers were posted in the kitchen, visible to all staff.
CNA #2 and the NHA were interviewed on 11/20/19 at 4:07 p.m. She said she was present when the incident occurred with RN #1 and Resident #88. CNA #2 said she did not report the incident. She said she was planning to report what happened with RN #1 and Resident #88 the next day when she came in for her shift. She said before she was able to do that, the facility administration had called her about the incident. CNA #2 said she should have reported the incident immediately. She said she did not know what to do because RN #1 was her immediate supervisor at the time. She said she had access to the NHA and DON phone number and should have called them right away.
The NHA said the facility suspended both RN #1 and CNA #2 during the investigation. The NHA confirmed the incident was not reported by either RN #1, CNA #2 or CNA #5. She said it was reported to another CNA by Resident #88 the next morning. She said her and the DON phone number were posted in plain view near the common area by the kitchen counter. She said the abuse should have been reported immediately. The NHA said making sure the resident was safe should have been the first thing done and then contacting her to report the incident.
The NHA said the police were called the next morning when the incident was reported to her and a criminal investigation was started.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews the facility failed to develop a comprehensive care plan for two residents (#3 and #6) out...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews the facility failed to develop a comprehensive care plan for two residents (#3 and #6) out of 26 residents reviewed of 26 residents sampled.
Specifically the facility failed to:
- develop a care plan the use of oxygen and a (anticoagulant) blood thinner for Resident #3 and,
- develop a care plan for the use of oxygen for Resident #6.
Findings include:
I. Facility policy and procedure
The undated policy titled, Comprehensive Care Plans was received from the nursing home administrator (NHA) on 11/21/19 at 1:10 p.m. The policy documented in pertinent part, .it is the policy of this facility to develop and implement a comprehensive person centered care plan for each resident .that include measurable objectives and timeframes to meet medical needs that are identified .the care plan will describe, at a minimum, the services to be furnished .
II. Resident #3
A. Resident status
Resident #3, age [AGE], was admitted on [DATE]. According to the November 2019 computerized physician orders (CPO) diagnoses included, pacemaker, chronic respiratory failure with hypoxia and dependence on supplemental oxygen.
The 11/10/19 minimum data set (MDS) assessment documented the resident was severely cognitively impaired with a brief interview for mental status (BIMS) score of six out of 15. The resident required extensive assistance with bed mobility, dressing, toileting, personal hygiene and bathing. She required supervision and cueing with eating. The MDS coded the resident used supplemental oxygen.
B. Oxygen
1. Observations
On 11/18/19 at 10:29 a.m. the resident was observed in her room using oxygen via a nasal cannula. The oxygen was set at two and a half liters per minute.
On 11/19/19 at 11:01 a.m., Resident #3 was observed to sit in her recliner in her room. She had oxygen on at two and a half liters per minute.
2. Record review
The care plan dated 5/15/19 failed to show the oxygen usage was on the comprehensive care plan.
3. Interviews
Resident #3 was interviewed on 11/18/19 at 10:29 a.m. Resident #3 said she was always used oxygen, however, she did not know what liter per minute she was on.
Certified nurse aide (CNA) # 7 was interviewed on 11/19/19 at 1:24 p.m. CNA #7 said the resident used oxygen daily.
The assistant director of nursing (ADON) was interviewed on 11/19/19 at 1:35 p.m. The ADON reviewed the care plan and said after reviewing the care plan that the oxygen usage should be on the care plan.
Licensed practical nurse (LPN) # 2 was interviewed on 11/19/19 at 2:24 p.m. LPN #2 said she was not sure what needed to be written on the residents care plan.
The director of nursing (DON) was interviewed on 11/20/19 at 2:17 p.m. The DON said the oxygen use should be on the comprehensive care plan, . She said she would provide training on ensuring the care plan included, oxygen usage.
C. Blood thinner
1. Record review
The November 2019 CPO showed an order for Coumadin (anticoagulant) blood thinner due to her pacemaker. The care plan 5/15/19 failed to show the use of an anticoagulant and the risk of bleeding and bruising.
2. Interviews
The DON and ADON were interviewed together on 11/20/19 at 1:29 p.m. The DON said the ADON was responsible for ensuring all care plans were in place. The ADON said the resident should have had a care plan for the use of the blood thinner (anticoagulant) to ensure the resident was monitored for bruising and bleeding.
III. Resident #6
A. Resident status
Resident #6, age [AGE], was admitted on [DATE]. According to the November 2019 CPOdiagnoses included, malignant neoplasm of the brain, acute embolism and thrombosis to the left lower extremity, seizures, ,
The 8/18/19 minimum data set (MDS) assessment documented the resident was unable to complete a brief interview for mental status (BIMS) assessment. The staff assessment for mental status documented the resident was severely cognitively impaired and never or rarely was able to make decisions for herself. She was coded as totally dependent on staff for bed mobility, transfers, toileting, personal hygiene and bathing. She required extensive assistance with dressing and eating.
B. Record review
The nursed notes documented the following:
--11/9/19 at 1:43 p.m. the nurses note documented the resident was on one liter of oxygen per minute (LPM).
--11/10/19 at 11:11 p.m. the nurses note documented the resident was on oxygen and the oxygen saturation was 90 percent (%).
-- 11/11/19 at 10:42 a.m the nurses note documented, the resident was on oneLLM and the , oxygen saturation level was 90%.
-- 11/12/19 the nurse note documented the resident was on one LPM of oxygen.
--11/15/19 at 11:18 a.m. the nurses note documented the resident was on one and a half LPMof oxygen via nasal cannula.
The care plan dated 6/9/15 failed to show the oxygen usage was not on the comprehensive care plan.
D. Interviews
CNA # 3 was interviewed on 11/19/19 at 1:36 p.m She said the resident had been on oxygen recently for a respiratory infection.
The ADON was interviewed on 11/19/19 at 2:24 p.m. She said the resident only used oxygen during a recent acute illness. She reviewed the care plan and confirmed the oxygen was not on the care plan. She thought the oxygen was discontinued yesterday.
IV. Facility Follow up
The NHA was interviewed on 11/20/19 at 3:37 p.m. She said all care plans for oxygen and the use Coumdan had been reviewed and updated as of today. She further said they were auditing all care plans for the use of other blood thinners to ensure there was a care plan in place.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0659
(Tag F0659)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interviews, the facility failed to ensure qualified staff persons in accordance with ea...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interviews, the facility failed to ensure qualified staff persons in accordance with each resident's written plan of care provided care for one (#12) of three residents reviewed for accidents out of xx sample residents.
Specifically, the facility failed to have a registered nurse (RN) assess Resident #12 following an unwitnessed fall.
Findings include:
I. Professional reference
According to the Scope of Practice-Registered Nurse (RN) and Licensed Practical Nurse (LPN), Title 12, Professions and Occupations, Article 38, Nurses, Colorado Revised Statutes (July 1, 2013) retrieved from https://www.colorado.gov/pacific/[NAME]/Nursing_Laws:
-Delegation of nursing function is limited to patients that are stable and where the outcome of the task is predictable.
-Assessment function of an LPN includes collecting, reporting and recording objective/subjective data, observing condition or change of condition, and collecting and reporting signs and symptoms of deviation from normal health status.
-Assessment function of a RN includes assessing and evaluating the health status of an individual.
Also according to Colorado Revised Statutes 2015, Title 12, Article 38, Nurses, Part 1, 12-38-132. Delegation of nursing tasks:
-Delegated tasks shall be within the area of responsibility of the delegating nurse and shall not require any delegate to exercise the judgment required of a nurse.
Therefore, an LPN may not exercise judgment by completing an assessment of the resident's condition immediately following an unwitnessed fall or a fall resulting in injury.
II. The facility failed to ensure an RN assessment was completed timely following a fall.
A. Resident #12
1. Resident status
Resident #12, age [AGE], was admitted on [DATE]. According to the November 2019 computerized physician orders (CPO), the diagnoses included dementia without behavioral disturbance, non-displaced fracture of the right ulna and fracture to the lower end of the right radius.
The 9/8/19 minimum data set (MDS) assessment revealed the resident had severe cognitive impairment with a brief interview for mental status score of three out of 15. She required extensive assistance of one person with bed mobility, dressing, toileting and personal hygiene. She required extensive assistance of two people with transfers. The resident required limited assistance of one person for walking in her room and corridor and extensive assistance of one person with locomotion on the unit.
2. Resident representative interview
The resident representative was interviewed on 11/20/19 at 9:30 a.m. She said another family member was called when the resident sustained a fall on 8/21/19. She said that a family member arrived at the facility within 15 minutes after the fall. She said the resident was complaining of pain to the right wrist. She said the family took pictures of the resident's right wrist. She said the resident's right wrist was bruised with black and blue coloring. She said the right wrist appeared to be swollen. She said the resident's wrist had bruised and appeared swollen immediately after the fall. She said if the nursing documentation said the wrist was not swollen or bruised, then the documentation was incorrect. She said the facility only obtained the x-ray because the family insisted. She said the family would have just taken the resident to the hospital themselves, however due to the resident's wheelchair and oxygen, they could not transport the resident in their vehicle. She said they had to rely on the facility to provide transportation.
3. Record review
The fall care plan, initiated and revised on 11/27/17, revealed the resident was at low risk for falls related to confusion, deconditioning, gait, balance problems and incontinence.
The 8/21/19 nursing progress note revealed the resident was heard yelling and was found lying on the floor on her right side near the bed, with her head near the nightstand. It indicated the resident's range of motion was intact but complained of pain to the right wrist. It indicated now swelling, redness or noticeable injury to the wrist at that time. It indicated the resident showed little decreased strength with the right hand. The nurse provided an ice pack to the resident for comfort. The physician and family were notified. The nursing progress notes did not indicate an RN had been notified to provide an assessment of injury to the resident post fall. The nursing progress note was written by LPN #1.
Approximately 15 minutes later, a new nursing progress note revealed the resident's family was present at the facility and complained that no one is doing anything for the resident. It indicated the family requested the wrist be wrapped. The nurse contacted the physician and left a message. The nursing progress note was written by LPN #1.
Approximately two hours later, a new nursing progress note revealed the resident's family requested an x-ray to the resident's right wrist. It indicated the resident's right wrist had swelling and the appearance of bruising. The physician was notified and ordered an x-ray per the family request.
The 8/22/19 nursing progress note revealed the x-ray report indicated a right distal radius fracture and a right ulna fracture. A brace was provided to the resident for immobilization.
The 8/23/19 (two days after fall) RN post fall assessment revealed that the resident sustained a fall on 8/21/19 with pain to the right wrist. It indicated the resident's range of motion was not within normal limits and the resident sustained a fracture to the ulna and radius.
4. Staff interviews
Certified nurse aide (CNA) #6 was interviewed on 11/20/19 at 2:30 p.m. She said when a resident sustained a fall, the staff should ensure the resident was ok and get the nurse to assess the resident for injury. She said if the resident was not injured, then the staff should assist the resident off the floor.
Licensed practical nurse (LPN) #3 was interviewed on 11/21/19 at 3:05 p.m. She said when a resident sustained a fall, she would assess the resident for injury. She said if her assessment revealed the resident was not injured, she would assist the resident off the floor. She said she would not call an RN to conduct an assessment of the resident. She said she had been a nurse for over 30 years and knew how to assess an injury. She said if an RN was not on campus, she should notify the RN on-call and follow direction given. She confirmed she was an LPN. She confirmed conducting an assessment of a resident was not within a LPN's scope of practice. She said it would be outside her scope of practice to perform an assessment of a resident for an injury post fall.
The nursing home administrator (NHA) was interviewed on 11/20/19 at 8:38 a.m. She said the facility had a waiver in place for RN coverage due to their rural location. She said even though they had a waiver in place, the facility was able to provide RN coverage at all times. She said the facility had hired a lot of new RNs and if they needed the day off, the director of nursing (DON) or she would provide RN coverage. She confirmed she was an RN. She said the facility always had an RN on-call to provide assistance and could come in at any time.
The LPN #1, DON and NHA were interviewed on 11/20/19 at 12:30 p.m. LPN #1 said she was the nurse on duty when Resident #12 sustained a fall on 8/21/19. She said the resident had sustained a fall in her room by the bed on her right side. LPN #1 said she assessed the resident for injury. She said the resident complained of pain to the right wrist. She said the resident had good range of motion to the right hand and wrist. She said she contacted the physician and left a message. She said she had not received a response from the physician when she left the facility at 6:00 p.m. She said she provided the resident with an ice pack. She said she overheard the resident's family say no one was helping the resident after the fall. She confirmed she did not ask the physician to obtain an x-ray of the resident's right wrist. She said she did not contact an RN to provide an assessment of the resident post fall. She confirmed she was an LPN. She confirmed conducting an assessment of a resident for injury was not within her scope of practice.
The DON said an RN assessment should be completed post fall for every resident. She said the RN assessment should be conducted in person at the time of the fall. She said if the RN was not on campus, then the RN post fall assessment should be completed within 24 hours of the fall. She said it was not within a LPNs scope of practice to provide an assessment of the resident for injury. She said the facility provided RN coverage at the facility at all times and if there was not one on campus, the nurses had access to an RN via telephone.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0742
(Tag F0742)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure one (#10) of three out of 26 sampled residents received app...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure one (#10) of three out of 26 sampled residents received appropriate treatment and services to attain the highest practicable mental and psychosocial well-being.
Specifically, the facility failed to assess Resident #10 following a suicidal ideation.
Cross reference to F657 (Care Plan Timing and Revision) because the facility failed to ensure the care plan reflected Resident #10 suicidal ideation.
Findings include:
I. Resident #10 status
Resident #10, age [AGE], was admitted on [DATE]. According to the November 2019 computerized physician orders (CPO), the diagnoses included repeated falls, dementia without behavioral disturbance and bipolar disorder.
The 9/1/19 minimum data set (MDS) assessment revealed the resident moderate cognitive impairment with a brief interview for mental status score of eight out of 15. He required limited assistance of one person with bed mobility and transfers. He required extensive assistance of one person with dressing, toileting and personal hygiene.
A. Record review
The 10/23/19 nursing progress note revealed the certified nurse aide (CNA) reported to the nurse, Resident #10 asked for a gun and a knife that morning. It indicated the resident did not know what he wanted to do with the knife and gun. The progress note indicated the resident's family requested the resident be seen by the physician due to the resident's recent weakness. The nurse indicated she informed the physician of the family's request for the resident to be seen. It revealed the resident was seen by the physician. The physician reviewed the resident's medications, made medication changes and ordered labs for the resident. It did not indicate the resident's request for a gun and knife was evaluated by the physician.
The 10/23/19 physician progress note revealed the staff requested the resident be evaluated by the physician due to increased weakness. The physician's notes did not indicate an evaluation of the resident's statement of requesting a gun and knife was conducted, or the physician was informed of the resident's statement.
The mood care plan, initiated on 3/14/19 and revised on 6/7/19, revealed the resident had mood concerns related to bipolar disorder. It indicated the resident symptom of the bipolar disorder was a change in sleeping patterns or not sleeping for days. The interventions included: monitor, record and report to the physician as needed any acute episode of feeling sadness, loss of pleasure and interest in activities, feelings of worthlessness or guilt and observe for signs and symptoms of mania or hypomania, racing thoughts or euphoria, increased irritability and frequent mood changes. It did not indicate the resident had a history of making suicidal ideations or asking for a gun and knife. It did not reveal a plan of care indicating the resident had made suicidal ideations in the past, asking for a gun and knife, or had been updated to include the resident's recent statement made on 10/23/19.
The resident's medical record was reviewed on 11/20/19 at 9:00 a.m. It did not reveal documentation to indicate the resident had been assessed following his request for a gun and knife.
B. Staff interviews
CNA #6 was interviewed on 11/20/19 at 2:30 p.m. She said if a resident made a suicidal comment, the staff should notify the nurse and the nursing home administrator right away. She said the staff should assist in ensuring the resident remained safe.
Licensed practical nurse (LPN) #3 was interviewed on 11/21/19 at 3:05 p.m. She said if a resident made a suicidal ideation, staff should notify the social services department immediately. She said if they were not at the facility, staff should conduct a lethality assessment to determine the resident's suicide risk and if the resident had a plan. She said the physician should be notified immediately following the lethality assessment. She said the staff's immediate goals should be to ensure the resident remained safe. She said interventions should be documented in the resident's medical record and in the plan of care.
Registered nurse (RN) #2 was interviewed on 11/21/19 at 9:56 a.m. She said Resident #10 had been experiencing a decline over the last couple of months. She said the resident had recently developed a stage 2 pressure ulcer. She said she was not aware the resident made a statement of wanting a gun or knife. She said she was not aware if he had ever asked for those items in the past.
The director of nursing (DON), nursing home administrator (NHA), LPN #1 and social services (SS) were interviewed on 11/20/19 at 3:36 p.m. LPN #1 said she was the nurse that wrote the nursing progress note on 10/23/19 when the resident asked for a knife and gun. She said she did not conduct a lethality assessment of the resident following the resident's request for a gun and a knife.
SS said it was not uncommon for the resident to ask for a knife. She said Resident #10 used to carry a pocket knife with him. She said the resident's request for a gun and a knife was reported to her by LPN #1. She said she spoke with the resident after it was reported to her. She said she did not document the meeting with the resident following his request for a gun and a knife. She said it was not documented on the resident's plan of care that he would ask for a knife. She said he had not asked for a gun previously.
LPN #1 confirmed the resident had been experiencing a functional decline over the past couple of months.
The DON said following a statement requesting a gun and a knife, an assessment should have been performed on the resident to determine if the resident was making a suicidal ideation and if the resident had a plan. She said that should have been documented in the resident's medical record. She said the care plan should have been updated following the resident's request on 10/23/19.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** IV.Ensure the care plan was revised and updated with fall interventions for Resident #18.
A.Resident #18's status
Resident #18, ...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** IV.Ensure the care plan was revised and updated with fall interventions for Resident #18.
A.Resident #18's status
Resident #18, age [AGE] ,was admitted on [DATE]. According to the computerized physicians orders (CPO) diagnoses included: atrial fibrillation, hypertension, history of urinary tract infections, insomnia, chronic pain, anxiety, and mood disorder with depressive features.
The 9/22/19 minimum data set (MDS) assessment the resident was severely cognitively impaired with a brief interview for mental status (BIMS) score of six out of 15. The resident required extensive assistance with bed mobility, transfers, dressing, toileting, personal hygiene and bathing. She required supervision with eating. The resident had two falls with no injuries, two falls with minor injuries and two falls with major injuries.
1.Record review
The care plan, dated 5/17/19, read the care plan interventions included to ensure the call light was within reach, encourage resident to ask for assistance, non-sliding surface to recliner that was added to the intervention list on 9/30/19, educate resident family and caregivers about safety reminders and what to do if a fall occurs, registered nurse (RN) to assess the resident after falls, ensure the resident wearing appropriate footwear, follow facility fall protocols, monitor residents whereabouts that was added to the intervention list on 9/16/19, review post fall and attempt to determine the cause, self locking brakes on wheelchair that was added to the intervention list on 8/30/19. The interventions were initiated on 5/17/19, (unless otherwise indicated) prior to 25 falls, three with major injury. There were no specific interventions as to when to check on the resident for safety, walking with the resident, therapy evaluation for safety in the recliner, balance, strengthening, or activity involvement.
Review of the interdisciplinary team (IDT) notes from 6/6/19 to 11/14/19 revealed the resident had fallen at least 25 times between 6/6/19 and 11/14/19. Three of the falls resulted in major injuries.
2.Staff interviews
Licensed practical nurse (LPN) # 3 was interviewed on 11/20/19 at 2:30 p.m. She said, We try to keep her busy, but she is quick and can fall as soon as you look away and she will go down. She was unsure of what was written in the resident's care plan for fall prevention.
The director of nursing (DON), nursing home administrator (NHA) and LPN #1 were interviewed together on 11/20/19 at 12:30 p.m.
The DON said the IDT discussed interventions in place prior to fall, and they had a list of items they checked. She said the ADON updated the care plan after falls.
The NHA said the resident has had several falls, but she was tough. She said there were no interventions in the care plan that specified having the family sit with the resident to prevent falls and offer comfort when agitated. There were no specific intervention in place to check the resident frequently, or specific time frames for checking the resident for safety by the facility staff.
The DON said that after the fall 8/25/19 they moved her furniture around so the bed was closer to the door and decreased the dosing of the antidepressant. These interventions were not in the resident's care plan.
She said no interventions were established for the two falls on 9/9/19 and the fall on 11/13/19 to add to the care plan.
She said that they had moved the resident's room closer to the common area on 11/6/19 so that she could see the staff. This was not included in the care plan.
LPN #1 said the resident fell again on 11/13/19 but there were no new fall preventative interventions added to the resident's care plan.
Based on record review and interviews, the facility failed to develop and revise comprehensive care plans for each resident that included the instructions needed to provide effective and person-centered care for four (#36, #12, #10, and #18) out of 26 sample residents.
Specifically, the facility failed to:
-Ensure the care plan was revised and updated with fall interventions for Resident #36, #12, #10 and #18;
-Ensure the care plan was revised and updated with Resident #10 current functional status, recent functional decline and newly developed pressure ulcers; and
-Ensure the care plan was revised and updated following a suicidal ideation by Resident #10.
Cross reference to F689 (Free of Accident Hazards/Supervision/Devices), the facility failed to consistently implement specific, effective, interventions to attempt to prevent Resident #18 from a fracture of the clavicle, pelvis and bruising to the head; and ensure interventions were put into place following falls for Residents #10, #12 and #36.
Findings include:
I.Failure to ensure the care plan was revised and updated with fall interventions.
A.Resident #36's status
Resident #36, age [AGE], was admitted on [DATE] and readmitted on [DATE]. According to the November 2019 computerized physician orders (CPO), the diagnoses included displaced fracture of base of neck of right femur, joint replacement surgery, dementia with behavioral disturbance and anxiety disorder.
The 10/29/19 minimum data set (MDS) assessment revealed the resident had severe cognitive impairments with a brief interview for mental status score of three out of 15. She required extensive assistance of two people with bed mobility, dressing, toileting and personal hygiene. It indicated the resident had a fracture related to a fall prior to the resident's readmission to the facility and had hip replacement surgery.
1.Record review
The fall care plan, initiated on 1/17/17 and revised on 9/13/19, revealed the resident was at risk for falls related to confusion, psychoactive drug use. It indicated the resident would get down on the floor to clean. The interventions included details of the fall the resident sustained on 10/18/19 to include the resident had a broom in one hand and a dust pan in the other hand chasing a staff member when she wanted a trash bag. The resident ran after the CNA, the resident lost her footing and fell, landing on the right hip and buttocks area. It did not include any interventions to prevent further falls or behaviors.
The behavior care plan, initiated on 12/6/18 and revised on 1/3/19, revealed the resident had potential to be physically aggressive related to dementia with behavioral disturbance and poor impulse control. The interventions included: when the resident becomes agitated, intervene before agitation escalates, guide away from the source of distress, engage calmly in conversation, and staff to walk away if the resident becomes aggressive. It did not include any interventions to prevent further falls or behaviors.
The 10/24/19 incident progress note revealed the interdisciplinary team met to review the sustained fall by Resident #36 on 10/18/19. It indicated the fall committee felt this was an isolated event and no interventions were needed. It did not indicate the resident's behaviors or behavioral care plan being reviewed or revised with new behavioral interventions.
B.Resident #12's status
Resident #12, age [AGE], was admitted on [DATE]. According to the November 2019 CPO, the diagnoses included dementia without behavioral disturbance, non-displaced fracture of the right ulna and fracture to the lower end of the right radius.
The 9/8/19 MDS assessment revealed the resident had severe cognitive impairment with a brief interview for mental status score of three out of 15. She required extensive assistance of one person with bed mobility, dressing, toileting and personal hygiene. She required extensive assistance of two people with transfers. The resident required limited assistance of one person for walking in her room and corridor and extensive assistance of one person with locomotion on the unit.
1.Record review
The fall risk care plan, initiated and revised on 11/27/17, revealed the resident was a low fall risk related to confusion, deconditioning, gait and balance problems and incontinence. The interventions included details of the fall sustained by the resident on 8/21/19. It indicated the resident was found lying on the floor on the right side, near the bed with her head near the nightstand. It did not indicate the care plan was revised with any interventions following the fall sustained by the resident on 8/21/19.
C.Resident #10's status
Resident #10, age [AGE], was admitted on [DATE]. According to the November 2019 CPO, the diagnoses included repeated falls, dementia without behavioral disturbance and bipolar disorder.
The 9/1/19 MDS assessment revealed the resident moderate cognitive impairment with a brief interview for mental status score of eight out of 15. He required limited assistance of one person with bed mobility and transfers. He required extensive assistance of one person with dressing, toileting and personal hygiene.
1.Record review
The fall care plan, initiated and revised on 3/15/19, revealed the resident was a high risk for falls due to confusion, gait and balance problems, incontinence, psychoactive drug use and vision and hearing problems. Interventions included details surrounding the falls on 10/13/19 and 10/25/19, however did not include any updated interventions following each fall. The care plan was last revised on 9/9/19 with non-skid strips on the floor in front of the toilet and on 9/16/19 the resident may utilize the wheelchair if shaky or weak.
2.Staff interviews
The director of nursing (DON), nursing home administrator (NHA), LPN #1 and MDS coordinator were interviewed on 11/20/19 at 3:36 p.m.
The DON said the interdisciplinary team (IDT) reviewed each fall to determine the root cause and put interventions into place. She said the care plan should be updated during the IDT review with new interventions.
The MDS coordinator said she was responsible for updating each resident's care plan with the fall information and new interventions. She confirmed she was documenting the details of each fall in the intervention section of the care plans. She said that was how the facility had always done it, so she continued. She confirmed the details of the falls were not considered interventions to prevent further falls.
She confirmed the care plans for Residents #36, #12 and #10 had not been updated with fall interventions following each sustained fall.
II. Failure to ensure the care plan was updated with current functional status, recent decline and development of pressure ulcers for Resident #10.
A. Record review
The self-care care plan, initiated and revised on 3/15/19, revealed the resident had an activity of daily living (ADL) self-care performance deficit related to confusion and impaired balance. The interventions included the resident was able to eat independently with set-up and occasional supervision; revised on 3/15/19. It did not indicate the resident had a recent decline in his ADL status and functional mobility.
The pressure ulcer care plan, initiated and revised on 3/18/19, revealed the resident had potential for pressure ulcer development related to impaired mobility. The care plan did not indicate the resident's newly developed pressure ulcers and had not been updated or revised since 3/18/19.
B. Staff interviews
CNA #5 was interviewed on 11/21/19 at 9:14 a.m. She said Resident #10 had declined over the past few weeks. She said he used to be able to walk with a walker and now the resident used a wheelchair. She said the resident was eating 50% (percent) or less of his meals. She said the resident was unable to stand on his own anymore. She said the resident was unable to stand on his own and required staff assistance. She said she was not aware of care interventions for the resident's decline.
Registered nurse (RN) #2 was interviewed on 11/21/19 at 9:56 a.m. She said Resident #10 had been experiencing a decline over the last couple of months. She said the resident had recently developed a stage 2 pressure ulcer. She said nursing was responsible for updating the care plan with the resident's current functional status and the development of pressure ulcers.
The director of nursing (DON), nursing home administrator (NHA), LPN #1 and MDS coordinator were interviewed on 11/20/19 at 3:36 p.m.
LPN #1 said the resident had recently declined in his functional mobility. She said she was the nurse who documented the change of condition on 11/7/19.
She said she was the unit manager of that unit. She said she was responsible for updating care plans of residents throughout the unit. She said she did not update Resident #10 care plan to include his recent decline or the development of the resident's pressure ulcers.
The DON said the MDS coordinator was responsible for updating and revising each resident's plan of care for nursing concerns, such as an ADL decline and the development of pressure ulcers.
The MDS coordinator confirmed she was responsible for updating each resident's plan of care. She said she would review the plan of care in accordance with the MDS schedule. She said she attempted to update each care plan with any changes daily, however was unable to catch everything.
III. Failure to ensure the care plan was updated following a suicidal ideation by Resident #10.
A. Record review
The 10/23/19 nursing progress note revealed the certified nurse aide (CNA) reported to the nurse, Resident #10 asked for a gun and a knife that morning. It indicated the resident did not know what he wanted to do with the knife and gun.
The mood care plan, initiated on 3/14/19 and revised on 6/7/19, revealed the resident had mood concerns related to bipolar disorder. It indicated the resident symptom of bipolar disorder was a change in sleeping patterns or not sleeping for days. The interventions included: monitor, record and report to the physician as needed any acute episode of feeling sadness, loss of pleasure and interest in activities, feelings of worthlessness or guilt and observe for signs and symptoms of mania or hypomania, racing thoughts or euphoria, increased irritability and frequent mood changes. It did not indicate the resident had a history of making suicidal ideations or asking for a gun and knife. It did not reveal a plan of care indicating the resident had made suicidal ideations in the past, asking for a gun and knife, or had been updated to include the resident's recent statement made on 10/23/19.
B. Staff interviews
Licensed practical nurse (LPN) #3, unit manager, was interviewed on 11/21/19 at 3:05 p.m. She said if a resident made a suicidal ideation, staff should notify the social services department immediately. She said if they were not at the facility, staff should conduct a lethality assessment to determine the resident's suicide risk and if the resident had a plan. She said she would be responsible for ensuring the suicidal ideation interventions in place on the care plan. She said interventions should be documented in the resident's medical record and in the plan of care. She said nursing and/or social service departments were responsible for updating the care plan to include the resident's suicidal ideation.
The director of nursing (DON), nursing home administrator (NHA), LPN #1 and social services (SS) were interviewed on 11/20/19 at 3:36 p.m.
LPN #1 said that she was the nurse that wrote the nursing progress note on 10/23/19 when the resident asked for a knife and gun. She said she did not conduct a lethality assessment of the resident following the resident's request for a gun and a knife. She said she did not update the resident's care plan to include the resident's suicidal ideation.
SS said it was not uncommon for the resident to ask for a knife. She said Resident #10 used to carry a pocket knife with him. She said it was not documented on the resident's plan of care that he would ask for a knife.
The DON said following a statement requesting a gun and a knife, an assessment should have been performed on the resident to determine if the resident was making a suicidal ideation and if the resident had a plan. She said the care plan should have been updated following the resident's request for the weapon on 10/23/19.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews and record review the facility failed to ensure that two (#3 and #6) out of two residents revie...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews and record review the facility failed to ensure that two (#3 and #6) out of two residents reviewed for oxygen out of 26 total sampled residents received necessary respiratory care and services.
Specifically, Resident #3 and #6 were administered oxygen; however, the facility failed to have a physician's order for the resident's oxygen.
Findings include:
I. Facility policy and procedure
The undated policy, titled Oxygen Administration was received from the nursing home administrator (NHA) on 11/21/19 at 1:10 p.m. The policy documented in pertinent part oxygen was administered under the orders of a physician. Staff shall document the initial and ongoing assessment of the residents condition warranting oxygen and the response to oxygen therapy. The residents care plan shall identify the interventions for oxygen therapy based on the resident assessment and orders such as the type of oxygen delivery system, when to administer, flow rates, equipment setting, monitoring of oxygen saturation and or vital signs, and monitoring complications associated with oxygen use.
II. Resident #3
A. Resident status
Resident #3, age [AGE], was admitted on [DATE]. According to the November 2019 computerized physician orders (CPO) diagnoses included, chronic respiratory failure with hypoxia and dependence on supplemental oxygen.
The 11/10/19 minimum data set (MDS) assessment documented the resident was severely cognitively impaired with a brief interview for mental status (BIMS) score of six out of 15. The resident required extensive assistance with bed mobility, dressing, toileting, personal hygiene and bathing. She required supervision and cueing with eating. She was on supplemental oxygen.
B. Observations
On 11/18/19 at 10:29 a.m., Resident #3was observed in her room on oxygen via nasal cannula. The oxygen was set at two and a half liters per minute.
On 11/19/19 at 11:01 a.m., Resident #3 was sitting in her recliner in her room. She had oxygen on at two and a half liters per minute.
C. Record review
The November 2019 CPO failed to show an order for the use of the oxygen.
The care plan dated 5/15/19 failed to show the oxygen usage was identified on the care plan. Cross reference F 656 development of comprehensive care plan.
D. Interviews
Resident #3 was interviewed on 11/18/19 at 10:29 a.m. Resident #3 said she was always used oxygen, however, she did not know what liter per minute she was on.
Certified nurse aide (CNA) # 7 was interviewed on 11/19/19 at 1:24 p.m. CNA #7 said the resident used oxygen daily. She said the oxygen was set at two and half liters per minue.
The assistant director of nursing (ADON) was interviewed on 11/19/19 at 1:35 p.m. The ADON said she reviewed the residents physicians orders and could not locate an order for oxygen. She said the resident was on oxygen and should have an order. The ADON said the order should include the route, titration of the oxygen to greater than 90 percent (%) and the frequency of the oxygen use.
Licensed practical nurse (LPN) # 2 was interviewed on 11/19/19 at 2:24 p.m. LPN #2 said the resident should have an order for oxygen, but she was unable to locate an order in the physician's orders. She said the order should include the route, number of liters per minute, the frequency and titration.
The director of nursing (DON) was interviewed on 11/20/19 at 2:17 p.m. The DON said the facility has standing orders for oxygen use or an order should be obtained from the physician. She said the standing order or physicans orders would be documented on the monthly CPO. She said if a standing order was used it would be transcribed onto the monthly orders. The DON said the order should include the route of the oxygen and to titrate the oxygen to 90%. She said Resident #3 was admitted to the facility on oxygen and an order should have been obtained for the use of the oxygen.
III. Resident #6
A. Resident status
Resident #6, age [AGE], was admitted on [DATE]. According to the November 2019 CPO diagnoses included malignant neoplasm of the brain, acute embolism and thrombosis to the left lower extremity, seizures, dysphagia, and cough.
The 8/18/19 minimum data set (MDS) assessment documented the resident was unable to complete a brief interview for mental status (BIMS) assessment. The staff assessment for mental status documented the resident was severely cognitively impaired and never or rarely was able to make decisions for herself. She was coded as totally dependent on staff for bed mobility, transfers, toileting, personal hygiene and bathing. She required extensive assistance with dressing and eating.
B. Observations
On 11/18/19 at 10:47 a.m., the resident was sitting in her wheelchair in the common area. She had a portable oxygen tank on the back of her wheelchair. She was not wearing the oxygen. The resident was observed with an occasional moist sounding cough.
C. Record review
The physician's orders were reviewed. There were no current or discontinued order for oxygen. The care plan was reviewed. There was no care plan for oxygen. The resident did have an order to be suctioned with cough or choking. The physician's orders documented the resident was on antibiotics for aspiration pneumonia dated 11/12/19.
B. Record review
The nursed notes documented the following:
--11/9/19 at 1:43 p.m. the nurses note documented the resident was on one liter of oxygen per minute (LPM).
--11/10/19 at 11:11 p.m. the nurses note documented the resident was on oxygen and the oxygen saturation was 90%.
-- 11/11/19 at 10:42 a.m the nurses note documented, the resident was on oneLLM and the , oxygen saturation level was 90%.
-- 11/12/19 the nurse note documented the resident was on one LPM of oxygen.
--11/15/19 at 11:18 a.m. the nurses note documented the resident was on one and a half LPMof oxygen via nasal cannula.
The care plan dated 6/9/15 failed to show the oxygen usage was not on the comprehensive care plan.
D. Interviews
CNA # 3 was interviewed on 11/19/19 at 1:36 p.m She said the resident had been on oxygen recently for a respiratory infection.
The ADON was interviewed on 11/19/19 at 2:24 p.m. She said the resident only used oxygen during a recent acute illness. She thought the oxygen was discontinued yesterday. She reviewed the physician's orders and care plan. She said she did not see a discontinued or current order for oxygen. She reviewed the care plan and said she did not see any documentation of oxygen use. She said she should have an order for oxygen and it should be in her care plan.
The DON was interviewed on 11/19/19 at 2:24 p.m. She said the resident had been ill with a respiratory infection and had been on oxygen. She said the oxygen had been discontinued in the last day or so. She was unable to locate in the physician's orders or nurses notes an order, or when the oxygen was discontinued. She said there should have been a physician s or or standing order written for the use of the oxygen including the route and to titrate to 90%. She said the staff should check the oxygen saturation every shift and there should be a care plan written.
IV. Facility Follow up
The facility provided a copy of an order written 11/19/19 at 6:00 p.m, during the survey, for Resident #3. The order documented oxygen per nasal cannula, oxygen saturations at 90 percent (%) or above, monitor oxygen saturation every shift. In addition, the facility sent a care plan dated 11/19/9 the care plan documented the resident had oxygen therapy related to respiratory failure with hypoxia.
The facility provided a copy of an order dated 11/19/19 for oxygen for Resident #6 on 11/24/19 at 3:07 p.m. The order documented the resident may use oxygen per nasal cannula to keep oxygen saturation above 90%.