CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to notify the physician and resident representative of si...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to notify the physician and resident representative of signs and symptoms of a skin infection for 1 of 1 resident reviewed for notification of change of condition out of a total sample of 26 residents, (#12).
Findings:
Resident #12 was admitted to the facility on [DATE] with diagnoses including prurigo nodularis, a chronic skin condition associated with blisters and severe itching (retrieved 1/27/22 from www.nih.gov)
Review of the Minimum Data Set (MDS) significant change in status assessment with assessment reference date of 1/10/22 revealed resident #12 had a Brief Interview for Mental Status score of 8 which indicated she had moderate cognitive impairment. The document indicated the resident had no venous or arterial ulcers but had skin tears.
A care plan for altered skin integrity was initiated on 10/12/21 and revised 1/18/22. Interventions included to monitor for and document location, size and treatment of skin injury and to report abnormalities to physician.
Review of resident #12's electronic medical record demographic information revealed the resident's daughter was listed as the authorized Emergency Contact #1 and as her power of attorney for care.
On 1/18/22 at 11:15 AM, resident #12 stated she had pain in her left leg and had a low-grade fever for the last couple of days.
On 1/19/22 at 11:29 AM, Licensed Practical Nurse (LPN) C/Nurse Supervisor stated resident #12 had a fall in December. She stated the resident had been seen by a wound care specialist in the past for a leg wound. She described the area as still being red.
On 1/19/22 at 11:46 AM, during observation of resident #12's left lower leg with LPN C, she confirmed there was an area of redness and inflammation that was warm to the touch. There were two scabbed areas above the resident's ankle that were each approximately one centimeter in diameter. The area of redness around the scabbed areas was ten centimeters wide and covered the circumference of her lower leg. There was no wound dressing in place.
On 1/19/22 at 12:01 PM, LPN C stated she was assigned to care for resident #12 on Monday, 1/17/22. She confirmed the resident's left lower leg had been red and inflamed on that day. LPN C acknowledged the change in the resident's condition of her leg was significant and should have been reported to the physician. She acknowledged she had not completed any change in condition documentation nor notified the physician and the family.
On 1/19/22 at 12:15 PM, the facility's Registered Nurse Consultant (RNC) and LPN C spoke with the Advanced Practice Registered Nurse (APRN) and informed her of the area on resident #12's left lower leg that was inflamed and warm to the touch. The APRN gave an order for Doxycycline 100 milligrams (mg) twice a day for seven days to treat signs and symptoms of infection.
On 1/19/22 at 12:22 PM, the Director of Nursing assessed resident #12's left lower leg and validated the presence of redness and inflammation. She confirmed the condition of the resident's leg should have been identified by all staff assigned to the resident and reported as a change in condition.
On 1/20/22 at 11:19 AM, Certified Nursing Assistant (CNA) A confirmed she saw the red area on resident #12 left lower leg on Tuesday, 1/18/22. She stated the area had been red for a while and had been reported to the nurse.
Review of the progress notes for the entire month of January 2022 did not reveal any documentation regarding signs and symptoms of infection to resident #12's left lower leg and no documentation of reporting of a change in condition.
Review of the job description for Licensed Practical Nurse dated May 2012, revealed the LPN's essential job functions included evaluation of resident needs, notification of changes to physician and obtaining appropriate orders.
The facility's policy and procedure for Notification of Changes dated July 2020 read, The purpose of this policy is to ensure the facility promptly informs the resident, consults the resident's physician; and notifies, consistent with his or her authority, resident's representative when there is a change requiring notification. The guidelines indicated circumstances which required notification and included change in resident's physical condition and a need to implement a new treatment.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to follow physician orders for wound treatment as direct...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to follow physician orders for wound treatment as directed in the comprehensive care plan for 1 of 1 resident reviewed for non-pressure skin conditions out of a total sample of 26 residents, (#12).
Findings:
Resident #12 was admitted to the facility on [DATE] with diagnoses including prurigo nodularis, a chronic skin condition associated with blisters and severe itching (retrieved 1/27/22 from www.nih.gov).
Review of the Minimum Data Set significant change in status assessment with assessment reference date of 1/10/22 revealed resident #12 had a Brief Interview for Mental Status score of 8 which indicated she had moderate cognitive impairment. The document revealed the resident did not exhibit any behavioral symptoms including rejection of care. The assessment indicated resident #12 had skin conditions including skin tears which required nonsurgical dressings.
A care plan for at risk for altered skin integrity was initiated on 10/12/21. Interventions included follow facility protocols for treatment of injury; monitor for and document location, size and treatment of skin injury, and report abnormalities to physician. The care plan directed nurses to perform wound care and apply wound treatments to the residents left anterior leg as ordered.
Review of resident #12's medical record revealed a physician order dated 8/31/21 to cleanse the left anterior leg wound with normal saline, pat dry and apply Medi-honey and foam dressing daily and as needed.
Review of the Treatment Administration Record (TAR) for January 2022 revealed nursing documentation to validate resident #12's wound treatment was applied as ordered.
Review of a Wound Evaluation & Management Summary dated 12/08/21 revealed resident #12's left anterior leg wound was resolved on 12/08/21. However, review of Weekly Skin Inspection forms dated 12/31/21 and 1/07/22 indicated resident's skin was not intact but the areas noted were not new. A form dated 1/14/22 revealed resident #12's skin was intact.
On 1/19/22 at 11:46 AM, during observation of resident #12's left lower leg with Licensed Practical Nurse (LPN) C, she confirmed there was an area of redness and inflammation that was warm to the touch. There were two scabbed areas above the resident's ankle that were each approximately one centimeter in diameter. The area of redness around the scabbed areas was ten centimeters wide and covered the circumference of her lower leg. There was no wound dressing in place.
On 1/19/22 at 12:01 PM, LPN C stated she was assigned to care for resident #12 on Monday, 1/17/22. She confirmed the resident's left lower leg had been red and inflamed on that day. LPN C acknowledged the change in the resident's condition of her leg was significant and should have been reported to the physician. She acknowledged she had not completed any change in condition documentation nor notified the physician and the family.
On 1/19/22 at 12:22 PM, the Director of Nursing assessed resident #12's left lower leg and validated the presence of redness and inflammation. She confirmed the condition of the resident's leg should have been identified by all staff assigned to the resident and reported to the physician. There was no wound dressing in place.
On 1/20/22 at 11:13 AM, resident #12's left lower leg remained red and inflamed. There was no wound dressing noted as directed by the plan of care.
On 1/20/22 at 4:25 PM, resident #12's assigned nurse, Registered Nurse (RN) D stated he was aware of a wound on the resident's left lower leg. He stated he applied ordered wound treatment to the area during the evening shift. Review of the TAR with RN D revealed a physician order scheduled for 4:00 PM daily and as needed. Observation of resident #12's leg with RN D revealed there was still no dressing in place. Resident #12 stated nurses applied wound dressings sometimes. She said, If they put a small one on, it falls off by itself. If they put a large one, sometimes it stays.
On 1/20/22 at 4:33 PM, the DON was informed there was a wound treatment order for resident #12. She expressed surprise and stated she was not aware of any active wound treatment orders. She stated during a discussion with the Advanced Practice Registered Nurse (APRN) yesterday, she stated she no longer wanted a dressing applied to the area. The DON was informed during observation on 1/19/22 and 1/20/22, resident #12 did not have a dressing in place. The DON confirmed the new order to discontinue the treatment was never transcribed to the medical record.
On 1/20/22 at 5:02 PM, the DON stated she contacted RN B who documented application of wound dressing for resident #12 on 4 days the previous week. She said RN B informed her she did not recall doing a dressing.
Review of the job description for Licensed Practical Nurse dated May 2012, revealed the LPN's essential job functions included implementing resident care based on physician orders and perform skin evaluations and skin treatments as required by skin treatment protocols
Review of the job description for Registered Nurse dated December 2018, revealed the RN would provide direct nursing care to residents and supervise day-to-day nursing activities performed by nursing assistants in accordance with state and federal standards.
Review of the Facility Assessment tool revised 12/08/21 revealed the facility would admit residents with skin integrity issues and provide skin and wound care.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0661
(Tag F0661)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide a discharge summary which included a recapitulation of the ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide a discharge summary which included a recapitulation of the resident's stay including diagnoses, course of illness/treatment, therapy, and pertinent lab, radiology and consultation results for 1 of 1 sampled resident of a total sample of 26 residents, (#18).
Findings:
Resident #18 was admitted on [DATE] with diagnoses including malignant neoplasm of prostate, dysphagia oral phase, acquired absence of left leg below knee, acquired absence of right leg above knee, type 2 diabetes mellitus with hyperglycemia, and atherosclerotic heart disease.
The residents' admission Minimum Data Set (MDS) dated [DATE] indicated he had moderate cognitive impairment and planned to be discharged to his home.
The Social Service Director (SSD) initial assessment dated [DATE] reflected resident #18's anticipated length of stay would be four weeks, then return home with home health care services.
A review of resident #18's discharge care plan revealed the resident wished to return home upon discharge. The goal included communicating required assistance post-discharge and the services required to meet needs before discharge.
Resident #18's physician orders reflected skilled Occupational Therapy (OT) to evaluate and treat 5 times per week for four weeks for self-care training, therapeutic activities, and therapeutic exercise. Physical Therapy (PT) 5 times per week for 4 weeks, with treatment to include therapeutic exercises, neuromuscular re-education, therapeutic activities, patient/caregiver education, and discharge planning. Speech Therapy (ST) to evaluate and treat as indicated 5 times per week for 4 weeks for dysphagia for diet trials/modifications, compensatory strategy training. The physician orders noted resident to discharge home on 1/17/2022 with Home health PT and OT.
Review of resident #18's medical record revealed the discharge summary did not include a recapitulation of the resident's stay that included diagnoses, course of illness/treatment or therapy, and pertinent lab, radiology, and consultation results.
On 1/20/22 at 2:26 PM, the Director of Nursing (DON) acknowledged a recapitulation of stay was not done. The DON noted that recapitulation of stay should have included a summary of the resident's care and ensured appropriate care after discharge.
A review of the facility's policy and procedure for Discharge Summary and Plan of care revealed, 3) Upon discharge of a resident (other than in emergency to hospital or death), a Discharge Summary will be provided to the receiving care provider. The Discharge Summary should include a. An overview of the resident's stay that includes but is not limited to: diagnoses, course of illness/treatment or therapy, and pertinent lab, radiology, and consultation results.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide assistance with Activities of Daily Living (AD...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide assistance with Activities of Daily Living (ADLs) related to fingernail care for 1 of 1 resident reviewed for ADLs, of a total sample of 26 residents, (#11).
Findings:
Resident #11 was admitted to the facility on [DATE] with diagnoses including Chronic Obstructive Pulmonary Disease, generalized muscle weakness, Congestive Heart Failure and limitation of activities due to disability.
Review of the Minimum Data Set (MDS) admission Assessment with assessment reference date of 12/27/21 revealed resident #11 required limited assistance of one-person for personal hygiene. Section E0800 revealed resident #11 had not exhibited any behaviors for rejection of care.
A Self-Care Deficit care plan was initiated on 1/01/22. Interventions included Provide assistance to ADLs as indicated/documented.Bathing/showering per facility protocol and [as needed]. These interventions were transcribed to the Certified Nursing Assistant (CNA) [NAME] or care plan.
Review of nursing progress notes for January 2022 revealed no documentation for resident #11 related to refusal of nail care.
On 1/19/22 at 10:46 AM, resident #11 was observed in bed. His fingernails were approximately 0.5 centimeters long. There was dark brown to black substance noted underneath all nails. Resident #11 was unable to recall when he last received nail care.
On 1/19/22 at 10:50 AM, CNA A stated she was responsible for providing ADL care for her assigned residents. During observation of resident #11's fingernails with CNA A, she acknowledged all fingernails were long and dirty. CNA A stated she did not take care of residents' fingernails as it was the nurse's responsibility.
On 1/20/22 at 10:59 AM, Registered Nurse (RN) B stated she was not aware she was supposed to do nail care.
On 1/20/22 at 11:05 AM, during observation of resident #11's fingernails with RN B, she confirmed his fingernails were long and had dark brown/black substance underneath all nails. Resident #11's wife was at the bedside, and stated she visited every day. She said, I noticed his fingernails were dirty. She explained she was told by a staff member that staff could not use nail clippers because they were too dangerous. Resident #11's wife retrieved an orange stick from her purse and explained she brought these items in herself. She said she would never allow her husband's fingernails to look like that if he were at home.
On 1/20/22 at 11:09 AM, CNA A validated she did not attempt to clean resident #11's fingernails after being made aware they were dirty the previous day. She did not offer an explanation why she had not offered nail care. CNA A acknowledged she was responsible for providing all personal hygiene care for her assigned residents, and nail care was part of personal hygiene care.
On 1/20/22 at 11:22 AM, Licensed Practical Nurse (LPN) C/Nursing Supervisor stated all nursing staff were responsible for fingernail care. She acknowledged CNA A should have provided resident #11's nail care when made aware the previous day. She explained hand hygiene should be provided for all residents at a minimum before and after meals and on shower days.
On 1/20/22 at 11:35 AM, the Director of Nursing (DON) stated CNAs were expected to do nail care during daily ADL care and at mealtimes. She stated nurses could also cut fingernails or instruct CNAs to perform nail care as indicated. The DON acknowledged resident #11's nails should have been trimmed by CNA A when she was made aware of the issue the previous day.
On 1/20/22 at 2:50 PM, the DON confirmed the CNA [NAME] did not list nail care as a specific task as it was considered an expectation of basic personal hygiene care.
Review of the job description for Certified Nursing Assistant dated May 2012, revealed the CNA would provide routine daily nursing care. The CNA's essential job functions included, Assist patients/residents with Activities of Daily Living such as bathing, dressing, grooming, eating, transferring, ambulating, toileting, and other resident needs.
Review of the job description for Registered Nurse dated December 2018, revealed the RN would provide direct nursing care to residents and supervise day-to-day nursing activities performed by nursing assistants.
The facility's policy and procedure for Nail Care dated July 2020 read, The purpose of this procedure is to provide guidelines for the provisions of care to a resident's nails for good grooming and health. The guidelines included.3. Routine cleaning and inspection of nails will be provided during ADL care on an ongoing basis; 4. Routine nail care, to include trimming and filing, will be provided as needed; and 6. Procedure: .c. Gently clean underneath nails with orange stick.
Review of the Facility Assessment tool revised on 12/08/21 revealed the facility would provide required assistance with ADL care.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Tube Feeding
(Tag F0693)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to follow the Registered Dietitian's (RD) recommendation...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to follow the Registered Dietitian's (RD) recommendations for fluid administration for 1 of 1 resident reviewed for tube feeding of a total sample of 26 residents, (#280).
Findings:
Resident #280 was admitted to the facility on [DATE] with diagnoses including difficulty swallowing, gastrostomy status and protein calorie malnutrition.
A gastrostomy tube is a tube that is surgically inserted through the skin directly into the stomach. It is used to provide nourishment and water for people who cannot swallow correctly or do not take enough food by mouth to stay healthy (retrieved on 1/27/22 from www.medlineplus.gov)
Review of the Minimum Data Set (MDS) admission assessment with assessment reference date of 1/05/22 revealed resident #280 had a Brief Interview for Mental Status score of 14 which indicated she had intact cognition. The document indicated resident #280 was diagnosed with malnutrition and had a feeding tube. The assessment revealed the resident received 501 milliliters per day or more via tube feeding.
Review of resident #280's medical record revealed a care plan for risk for fluid volume deficit initiated on 1/09/22. The interventions included administer tube feeding and water flushes as ordered, and to monitor and report signs and symptoms of dehydration. A tube feeding care plan dated 1/05/22 indicated resident #280 was dependent on tube feeding and water flushes. The care plan directed nurses to follow physician orders.
Review of a Medication Review Report revealed a physician order dated 1/14/22 to administer 125 milliliter (ml) every six hours.
Review of the Medication Administration Record (MAR) dated January 2022 revealed nursing documentation to validate resident #280 received 125 ml of water once every shift, three times daily, instead of every 6 hours, or four times daily, as ordered.
Review of a Nutrition Dietary note dated 1/14/22 revealed a recommendation by the RD to decrease resident #280's water flushes to 125 ml every six hours.
On 1/18/22 at 12:19 PM, resident #280 was observed with very dry lips that stuck to her teeth as she talked. Resident #280 repeatedly picked at the peeling dried skin on her lips.
On 1/19/22 at 1:24 PM, the Consultant RD explained residents that needed tube feeding required water flushes as tube feeding alone did not provide an adequate amount of fluid. She confirmed she reviewed resident #280's labs and made a recommendation for an appropriate amount of water flush to meet the resident's needs. The RD reviewed her progress notes and recommendations and validated resident #280 should receive 125 ml of water every six hours. She was prompted to review the MAR and acknowledged the documentation showed resident #280 received 375 ml of additional water daily instead of 500 ml required. The RD confirmed that receiving an inadequate amount of fluid could cause dry lips.
On 1/19/22 at 1:47 PM, Licensed Practical Nurse (LPN) C/Nurse Supervisor confirmed the physician ordered 125 ml water flush for resident #280 every six hours. She reviewed the medical record and confirmed nurses had been administering water once every eight-hour shift rather than every six hours as ordered. LPN C stated she was regularly assigned to resident #280 and had administered the flush once per shift as she had not noticed the discrepancy. She stated the resident could become dehydrated without the proper amount of water administered.
On 1/19/22 at 3:31 PM, resident #280 stated she was still thirsty and her lips felt dry.
On 1/20/22 at 10:54 AM, Registered Nurse (RN) B acknowledged she had administered the 125 ml water flush on her shift for resident #20 but did not notice the order was entered incorrectly.
The facility's policy and procedure for Appropriate Use of Feeding Tubes dated July 2020 read, It is a policy of this facility to ensure that a resident maintains acceptable parameters of nutritional and hydration status. Guidelines indicated residents who were dependent on tube feeding would receive the appropriate treatment and services to prevent complications with tube feeding including but not limited to dehydration.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure oxygen was administered as ordered for 1 of 1 r...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure oxygen was administered as ordered for 1 of 1 resident reviewed for respiratory care, of a total sample of 26 residents, (#12).
Findings:
Resident #12 was admitted to the facility on [DATE] with diagnoses including congestive heart failure (CHF), chronic obstructive pulmonary disease (COPD), abdominal aortic aneurysm and anxiety.
Review of the Minimum Data Set (MDS) significant change assessment with assessment reference date of 1/10/22 revealed resident #12 had a Brief Interview for Mental Status score of 8 which indicated she had moderate cognitive impairment. She did not exhibit any behavioral symptoms and did not reject care that was necessary to achieve her goals for health and well-being. The document revealed the resident experienced shortness of breath when lying flat and she received oxygen therapy.
A care plan for Potential for ineffective breathing related to diagnosis of COPD and CHF was initiated on 10/12/21. Interventions included, Apply oxygen per [physician] orders, Monitor for signs/symptoms of acute respiratory insufficiency: Anxiety, Confusion, Restlessness, [shortness of breath] at rest, cyanosis, somnolence. Resident #12 had a care plan for behavior problems including removing oxygen tubing that was initiated 10/13/21 and revised on 01/05/22. The care plan did not include any intervention or approaches to address the resident's removal of oxygen tubing.
Review of Post Fall Screen Assessment dated 12/06/21 revealed resident had a fall on 12/05/21 with an intervention to check the resident every two hours to ensure patient has oxygen on.
Review of resident #12's medical record revealed a physician order dated 8/31/21 for oxygen at 5 liters per minute (L/min) continuously via nasal. An order dated 8/31/21 directed nurses to check the resident's oxygen saturation level and assess, document and notify the physician if less than 90%.
A normal oxygen saturation level is 95% to 100%. Values under 90% are considered low and could cause confusion, lethargy, shortness of breath, anxiety, slow heart rate and coma (retrieved 1/26/22 from www.cdc.gov).
On 1/19/22 at 11:18 AM, resident #12 was in bed, lying flat and did not have oxygen cannula in place. Resident stated she did not feel good. The oxygen tubing was draped over the oxygen concentrator approximately five feet away from bed on the other side of the resident's nightstand. Resident #12 was slightly confused and was not aware she did not have her nasal cannula in place. She said, The staff seem to think that if I don't have it on, I will pass out and die.
On 1/19/22 at 11:20 AM, Licensed Practical Nurse (LPN) C/Nurse Supervisor was informed resident #12's nasal cannula was not in place. LPN C validated the resident's nasal cannula was not in place and noted it was draped over the concentrator and touched the floor. She explained resident #12 was bedbound and could not have placed the nasal cannula that far away from the bed.
On 1/19/22 at 11:25 AM, Certified Nursing Assistant (CNA) A stated she obtained resident #12's oxygen saturation level earlier that morning and obtained a reading of 90%. She could not recall if the reading was obtained with or without oxygen in place. CNA A was asked to check the resident's oxygen saturation level and discovered it was 88%.
On 1/19/22 at 11:29 AM, LPN C stated when she last saw resident #12 at 9:30 AM, the nasal cannula was in place. LPN C stated resident #12 required oxygen due to a history of respiratory failure. She explained the resident needed continuous oxygen therapy at 5 L/min. She acknowledged the nasal cannula should have been in place and worn continuously.
On 1/20/22 at 10:41 AM, Registered Nurse (RN) B confirmed resident #12 was prescribed oxygen at 5 L/min continuously but would sometimes take her nasal cannula off and drop it on the floor next to the bed. RN B explained the resident needed oxygen due to diagnoses of heart failure and COPD. RN B stated without oxygen, the resident could become confused, disoriented and short of breath. RN B stated an oxygen saturation level of less than 90% was considered low and would be concerning.
A review of Progress Notes from 12/01/21 through 1/19/22 revealed no nursing documentation regarding resident #12 removing her nasal cannula.
The facility's policy and procedure for Oxygen Administration dated July 2020 read, Oxygen is administered to residents who need it, consistent with professional standards of practice, the comprehensive person-centered care plans, and the resident's goals and preferences. The document's guidelines indicated oxygen was to be administered according to physician orders.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure the physician showed justification for the continued use of ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure the physician showed justification for the continued use of a psychotropic medication (Clonazepam) on an as needed (PRN) basis for 1 of 5 residents reviewed for unnecessary medication usage of a total sample of 26 residents, (#20).
Findings:
Resident #20 was admitted to the facility on [DATE] with diagnoses including dementia, anxiety disorder, hypertension and depressive disorder.
Review of the Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview Mental Status, (BIMS) of 4 indicating severe cognitive impairment. The assessment revealed the resident did not have psychosis, no behavioral symptoms or refusal of care. The assessment showed the resident received 10 doses of anti anxiety medication from 12/28/21-1/18/22.
On 01/18/22 at 12:18 PM, resident #20 sat in recliner chair next to her bed, eating lunch, and listening to music. She was unable to answer any questions.
Review of the resident's medical record revealed an active order dated 12/11/21 for Clonazepam 0.5 milligrams (mg) give 1 tablet by mouth every 24 hours PRN for anxiety with no stop date. Review of the medication administration record (MAR) revealed the resident continued to receive Clonazepam PRN, for anxiety past the allowable 14 days. There was no documentation by the physician from December 26, 2021-January 19, 2022 to justify the continuation of Clonazepam past the 14 days.
On 1/19/22 at 5:39 PM, the Director of Nursing (DON) stated PRN psychotropic medications were only for 14 days then they must be discontinued. She added if the resident required the PRN medication longer than 14 days, the physician must provide a justification for use and the resident must be monitored by the physician and psychologist.
On 1/20/22 at 9:54 AM, the DON stated the Pharmacy Consultant checked residents' medications once per month. The DON noted resident #20's Clonazepam medication order was stopped on 12/9/21 and restarted on PRN basis on 12/11/21. She acknowledged the order dated 12/11/21 had no stop date and the resident received the medication after the 14 days. She acknowledged there was no documentation from the physician for continued use of Clonazepam.
On 1/20/22 at 1:06 PM, the Pharmacy Consultant indicated anti-psychotic medications ordered PRN were for 14 days and required a stop date.
Review of facility policy Use of Psychotropic Drugs revision date 7/20 revealed Policy Explanation and Compliance Guidelines: number 8 showed PRN orders for psychotropic drugs shall be used only when the medication is necessary to treat a diagnosed specific condition that is documented in the clinical record, and for a limited duration (i.e.14 days). A. If the attending physician or prescribing practitioner believes that it is appropriate for the PRN order to be extended beyond 14 days, he or she shall document their rationale in the resident's medical record and indicate the duration for the PRN order.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure the medical record accurately reflected Advanced Directives ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure the medical record accurately reflected Advanced Directives related to Do Not Resuscitate Order (DNRO) over a four month period, for 1 of 1 resident reviewed for Advanced Directives of a total sample of 26 residents, (#12).
Findings:
Resident #12 was admitted to the facility on [DATE] with diagnoses including heart failure, chronic obstructive pulmonary disease, chronic kidney disease and abdominal aortic aneurysm.
Review of the Minimum Data Set (MDS) significant change assessment with assessment reference date of [DATE] revealed resident #12 had a Brief Interview for Mental Status score of 8 which indicated she had moderate cognitive impairment.
Review of resident #12's demographic information in the electronic medical record (EMR) identified her Advanced Directive as Full Code or full resuscitation efforts.
Review of the resident's paper chart on the nursing unit revealed a laminated green sheet that read, Full Code.
Review of the Medication Administration Record (MAR) dated [DATE] and [DATE] also identified resident #12's Advanced Directive as Full Code.
Review of the Order Summary Report revealed active orders for Full Code dated [DATE]. An order dated [DATE] for Do Not Hospitalize even for acute issues, directed nurses to contact family for approval prior to any hospital transfer.
Review of the Social Services Notes dated [DATE] and [DATE] read, She is a DNR. Reviewed and explained Resident Rights to resident. A note dated [DATE] indicated resident #12's Advanced Directive status changed. It read, She is a full code. Reviewed and explained Resident Rights to resident. A note dated [DATE] read, She is a DNR. Reviewed and explained Resident Rights to resident.
The Advanced Directives care plan initiated [DATE] and revised [DATE] identified resident #12's Advanced Directive as Full Code. The interventions included do not hospitalize, honor Advanced Directives and In the event of cardiac and/or respiratory arrest, honor resident's wishes.
On [DATE] at 4:32 PM, in a telephone interview, resident #12's daughter stated her mother did not want life saving measures in the event of cardiac or respiratory arrest. She stated her mother's Advanced Directives had been given to the facility upon admission.
On [DATE] at 4:36 PM, the Social Services Director (SSD) stated she was responsible for reviewing and discussing residents' Advanced Directives with them or their representatives upon admission and regularly throughout their stay. The SSD stated she spoke to resident #12 and her family the day before and to her knowledge they did not want a DNRO. The SSD was informed of the telephone interview with resident #12's daughter who had just expressed her mother did not wish to be resuscitated. The SSD placed a call to the resident's daughter who again confirmed her mother did not want any life saving measures. The daughter informed the SSD the resident's Advanced Directives including a Living Will and a DNRO were provided upon admission three years ago.
During review of the Social Services Notes with the SSD, she confirmed the discrepancies in her documentation regarding resident #12's code status. She said, It is very disturbing not to have the correct code status documented.
On [DATE] at 4:55 PM, the Medical Records staff provided resident #12's overflow chart and explained these pages had been thinned from the paper chart over the years. During review of the overflow chart, the Medical Records staff discovered a yellow paper DNRO dated [DATE] signed by resident #12 and her physician. The Medical Records staff stated resident #12 had been to the hospital several times and the DNRO was probably removed and not pulled forward on readmission.
On [DATE] at 5:05 PM, the Director of Nursing (DON) was informed that resident #12's medical record did not reflect the correct code status. The DON reviewed current and discontinued orders in the EMR and explained the full code order was entered off-site on [DATE] during an EMR transition from one software provider to another. During review of the physician orders with DON, she confirmed resident #12 had an order for DNRO dated [DATE] which was discontinued on [DATE] and an order for Full Code was initiated on [DATE]. The DON explained this discrepancy was missed during reconciliation.
On [DATE] at 10:41 AM, Registered Nurse (RN) B stated she was regularly assigned to care for resident #12. RN B stated if she found the resident unresponsive and without vitals, she would pull up the EMR demographic sheet and check the medical chart to verify code status before initiating Cardio Pulmonary Resuscitation (CPR). RN B said, If the code status was wrong, that would be a big mistake.
On [DATE] at 11:13 AM, resident #12 emphasized she did not want to be resuscitated.
On [DATE] at 11:28 AM, Licensed Practical Nurse (LPN) C/Nursing Supervisor stated DNROs should never be thinned from the medical chart. She confirmed she regularly cared for resident #12 and acknowledged if the resident's heart stopped beating, she would have checked the chart and performed CPR as there was a full code order.
On [DATE] 2:51 PM, Medical Records staff confirmed she was responsible for thinning the medical charts. She stated an active DNRO should never be thinned from the chart.
The facility's policy and procedure for Residents' Rights Regarding Treatment and Advanced Directives dated [DATE] read, Upon admission, should the resident have an advance directive, copies will be made and placed on the chart as well as communicated to the staff.During the care planning process, the facility will identify, clarify, and review with the resident or legal representative whether they desire to make any changes related to any advance directives.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0655
(Tag F0655)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure baseline care plan summaries were reviewed with resident or r...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure baseline care plan summaries were reviewed with resident or resident representative for 7 of 30 newly admitted residents out of a total sample of 26 residents, ( #127, #125, #126, #128, #2, #19, and #174).
Findings:
1. Resident #127 was admitted to the facility on [DATE] with diagnoses of difficulty walking, hyperlipidemia, depressive disorder, anxiety disorder, heart disease, osteoarthritis left shoulder and cervical disc displacement.
A review of the medical record revealed a Clinical admission Evaluation was signed and dated on 1/05/22 by the Assistant Director of Nursing (ADON 100 hall). A Baseline Care Plan could not be found in the electronic or paper medical record. On 1/20/22 at 3:16 PM, the Medical Records Director stated the new residents did not have a baseline care plan but they had an assessment. She stated they did not do baseline care plans, only comprehensive care plans were done. She said, Yes, aware the residents are supposed to have a baseline care plan and nursing is supposed to do the baseline care plans.
Further review of the resident's paper chart and electronic medical record with the Director of Nursing (DON) revealed the Summary of Signatures for the Baseline Care Plan Assessment form dated 1/05/22 and 1/06/22 were signed by ADON 100 hall, the Therapy Manager and Social Services Director (SSD). The section for resident or representative signature and date were blank.
On 1/20/22 at 6:13 PM, resident #127 was observed laying in bed watching TV. She stated the facility had not reviewed a baseline care plan or review any of her medications with her.
2. Resident #125 was admitted to the facility on [DATE] with diagnoses of fracture of sacrum, and right acetabulum, malignant neoplasm of prostate, hyperlipidemia, and seizures.
Review of the electronic medical record revealed Clinical admission Evaluation signed and dated on 1/05/22 by Registered Nurse (RN) L. The evaluation identified concerns with cardiovascular status, incontinence requiring assistance with pericare, walker needed for unsteady gait and noted resident #125 participated in physical, occupational and speech therapy.
The Baseline Care Plan dated 1/05/22 and 1/6/22 revealed signatures by ADON 200 hall, SSD and Therapy Manger. The signature for resident/representative was missing indicating the resident and representative were not provided a review or copy of the baseline care plan.
3. Resident #126 was admitted to the facility on [DATE] with diagnoses of oral dysphagia, hypertension, cardiac pacemaker, and chronic kidney disease.
The medical record reflected the Clinical admission Evaluation was completed on 1/11/22 and signed by RN M. The evaluation indicated left and right pedal edema, modified diet consistency, poor balance, and a manual wheelchair to be used for assistive device.
On 1/20/22 at 3:16 PM, the DON stated that baseline care plans were completed within 48 hours of admission and reviewed with the resident or their representative.
On 1/20/22 at 6:15 PM, resident #126 said, I did not sign anything. He stated the facility did not discuss anything with him, they just put me in the room.
Review of the medical record revealed no signatures or date from resident or representative attesting to reviewing summary of the Baseline Care Plan or medications.
4. Resident #128 was admitted to the facility on [DATE] with diagnoses of muscle weakness, right knee prosthesis, depressive disorder, anxiety disorder, pain right shoulder, and urinary tract infection.
Review of the record showed Clinical admission Evaluation dated 1/17/22 completed and signed by ADON 200 hall. The assessment reflected assistance needed with genitourinary pericare, assistive device of a grab bar, low bed manual wheelchair, walker and upper extremity impairment on one side. Further review of the medical record revealed a baseline care plan dated and signed by ADON 200 hall on 1/17/22 and by the Therapy Manager and SSD on 1/18/22. The section noting the baseline care plan was reviewed with the resident and or resident representative was blank.
On 1/20/22 at 3:45 PM, the DON stated nursing staff were responsible for initiating the baseline care plan on admission and then other departments would complete their section of the care plan. She said the manager would then review the care plan, print it along with the medication list and review it with the resident and/or representative. After the review, the resident/representative would sign it.
On 1/20/22 at 6:08 PM, resident #128 stated she did not discuss or sign any care plan. She said there was no discussion of her plan of care or medications. She added that she would have liked a list of her medications and discuss her plan of care with the staff.
5. Resident #2 was admitted to the facility on [DATE] with diagnoses of surgery digestive system, difficulty walking, chronic obstructive pulmonary disease, atherosclerotic heart disease, seizures, and severe protein-calorie malnutrition, anorexia, and osteoarthritis.
A review of the medical record revealed Clinical admission Evaluation signed and dated on 1/3/22 by RN N. The medical record did not reveal any signed or dated review of the baseline care plan summary with the resident/representative.
On 1/20/22 at 3:16 PM, the DON stated the facility had a check system in the electronic record. She stated when the baseline care plan summary was reviewed and signed by the resident/representative, it was locked in the electronic system. She explained it was her responsibility to ensure baseline care plans were completed and reviewed with the resident/representative within the required timeframe.
Review of the medical record paper chart and electronic chart with the DON revealed the signature from resident #2 was blank which indicated the plan had not been reviewed with the resident/representative.
6. Resident #19 was admitted to the facility on [DATE]. Review of the resident's medical record revealed Baseline Care Plan was completed on 12/31/21. There was no documented evidence the resident and/or her representative were provided a review or copy of the Baseline Care Plan. On 1/20/22 at approxiamtely 3:45 PM, the DON reviewed the resident's medical record and acknowledged there was no evidence that either the resident or her representative were provided a summary of the Baseline Care Plan.
7. Resident #174 was admitted to the facility on [DATE] and the resident's Baseline Care Plan was completed on 1/7/22. A review of the resident's medical record did not show any evidence the resident and/or his representative received a summary of the Baseline Care Plan. On 1/20/22 at 3:45 PM, the DON could not provide any evidence the Baseline Care Plan summary was given to the resident or his representative.
Review of the facility's Baseline Care Plan Policy showed under Policy Explanation and Compliance Guidelines: #3. A supervising nurse shall verify within 48 hours that a baseline care plan has been developed. #4. A written summary of the baseline care plan shall be provided to the resident and representative in a language that the resident/representative can understand .
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to administer blood pressure medication according to physician ordered...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to administer blood pressure medication according to physician ordered parameters for 1 of 5 residents reviewed for unnecessary medications of a total sample of 26 residents, (#11).
Findings:
Resident #11 was admitted to the facility on [DATE] with diagnoses including Atrial Fibrillation, Arteriosclerotic Heart Disease, Congestive Heart Failure, hypertension and Peripheral Vascular Disease.
Review of the Minimum Data Set admission assessment with assessment reference date of 12/27/21 revealed resident #11 had medically complex conditions.
Review of the Order Summary Report for January 2022 revealed resident #11 had a physician order for Propranolol Hydrochloride 10 milligrams (mg) to be given two times a day for hypertension. The order included parameters to hold the medication if resident #11's heart rate was less than 60 beats per minute (bpm).
Propranolol is a medication which slows the heart rate and decreases blood pressure and the workload of the heart. This medication requires blood pressure and heart rate to be checked as ordered by the physician. Adverse reactions could include lethargy, drowsiness, fatigue, low blood pressure, confusion and heart failure (retrieved on 1/25/22 from www.drugs.com).
Review of the Medication Administration Record (MAR) for December 2021 and January 2022, revealed over a 27-day period in facility, five nurses administered Propranolol to resident #11 outside of specified parameter. Documentation showed resident #11 received this medication on 9 days when his heart rate was less than 60 beats per minute. The medication was administered on 12/26 with a heart rate of 55 bpm, on 1/04/22 with a heart rate of 58 bpm, on 1/05/22 with a heart rate of 51 bpm, on 1/08/22 with a heart rate of 55 bpm, on 1/11/22 with a heart rate of 59 bpm, on 1/12/22 with a heart rate of 56 bpm, on 1/13/22 with a heart rate of 55 bpm, on 1/15/22 with a heart rate of 55 bpm, and on 1/16/22 with a heart rate of 59 bpm. On 1/09/22, resident #11's heart rate was 61 bpm, but his scheduled dose of Propranolol was held despite a heart rate within parameter.
Review of Progress Notes for December 2021 and January 2022 revealed no associated documentation for the above dates to explain why the Propranolol was given and held for heart rate outside of the physician ordered parameter.
On 1/19/22 at 5:20 PM, the Director of Nursing (DON) reviewed resident #11's MAR and confirmed that doses of Propranolol were not held according to physician ordered parameter. She confirmed the medication should have been held as it could further lower the heart rate. The DON explained nurses were expected to check residents' vital signs at the bedside prior to administering medications and should only administer medications according to physician orders.
On 1/20/22 at 10:59 AM, Registered Nurse (RN) B confirmed she held resident #`11's Propranolol on 1/09/22. She noted the medication should have been given as ordered as his heart rate was above 60 bpm. RN B acknowledged she administered Propranolol on 1/13/22 when it should have been held due to a low heart rate. RN B said, You don't want to administer the medication if heart rate is less than 60 because the medication will drop the heart rate even lower.
On 1/20/22 at 11:22 AM, Licensed Practical Nurse (LPN) C/Nursing Supervisor confirmed she administered resident #11's Propranolol on three occasions when it should have been held. She reviewed the medical record and acknowledged it was an error.
On 1/20/22 at 11:35 AM, the DON stated the facility's consultant pharmacist reviewed all medications once monthly but did not identify any irregularities related to resident #11's Propranolol.
Review of the Consultant Pharmacist's Medication Regimen Review for January 2022 revealed no recommendations for resident #11.
On 1/20/22 at 1:05 PM, during a telephone interview, the consultant pharmacist stated she periodically spot-checked medications with parameters during her monthly audits. The consultant pharmacist explained physician's ordered parameter for Propranolol was to ensure the medication would be held if the heart rate was too low. She explained administration of this medication outside the parameter could be dangerous.
The facility's policy and procedure for Medication Administration dated July 2020 included guidelines to .8. Obtain and record vital signs, when applicable or per physician orders. When applicable, hold medication for those vital signs outside the physician's prescribed parameters.
Review of the job description for Licensed Practical Nurse dated May 2012, revealed essential job functions included, Ensure that residents are receiving their medication based on doctor's orders/complete medication pass.
Review of the job description for Registered Nurse dated December 2018, revealed the RN would provide direct nursing care.
Review of the Facility Assessment tool revised 12/08/21 revealed the facility would admit residents with heart/circulatory diseases which included hypertension, Atrial Fibrillation, and Congestive Heart Failure. The document indicated staff were trained annually on Medication Administration.