PINE KNOLL NURSING & REHAB CTR
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Pine Knoll Nursing & Rehab Center has a Trust Grade of C+, indicating it is decent and slightly above average compared to other facilities. In Georgia, it ranks #146 out of 353, placing it in the top half, and it is the best option among the four nursing homes in Carroll County. The facility is improving, with issues decreasing from five in 2023 to one in 2025, but it still has significant concerns, including a staffing rating of just 1 out of 5 stars and a turnover rate of 60%, which is higher than the state average. Additionally, the facility has incurred fines of $20,244, higher than 80% of Georgia facilities, and offers less RN coverage than 94% of state facilities, which raises concerns about resident care and oversight. Specific incidents noted by inspectors included failure to properly label and discard expired food, inadequate medication storage practices, and lapses in COVID-19 screening protocols for staff and visitors, highlighting both strengths and weaknesses in the facility's operations.
- Trust Score
- C+
- In Georgia
- #146/353
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ⚠ Watch
- 60% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ✓ Good
- $20,244 in fines. Lower than most Georgia facilities. Relatively clean record.
- Skilled Nurses ⚠ Watch
- Each resident gets only 13 minutes of Registered Nurse (RN) attention daily — below average for Georgia. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ⚠ Watch
- 11 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in fire safety.
The Bad
Near Georgia average (2.6)
Meets federal standards, typical of most facilities
14pts above Georgia avg (46%)
Frequent staff changes - ask about care continuity
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
12 points above Georgia average of 48%
The Ugly 11 deficiencies on record
Apr 2025
1 deficiency
CONCERN
(F)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, staff interview, and review of the facility policies titled, Dating and Labeling and Food Storage - Refrigerators and Freezers, the facility failed to discard food in the walk-in...
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Oct 2023
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
Based on resident and staff interviews, record review, and review of the facility policy titled, Administering Medications, the facility failed to ensure that Physician Orders for medication were foll...
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Feb 2023
4 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, record review, and review of the facility policy titled Quality of Life - Dignity, the facili...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, staff interviews, and review of facility document titled, Housekeeping In-Service Training, Bathroom Clea...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, review of the policies titled Storage of Medications, Administering Medications and Controlle...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, record review, and policy review, the facility failed to ensure storage of nebulizer mask in a...
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Sept 2021
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, staff interviews and policy review, the facility failed to follow the care plan for one re...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
Resident #16
Review of Resident #16's clinical record did not reflect physician orders for the usage of a tracheostomy compressor or tracheostomy care.
Observation completed on 9/30/21, 10:14 a.m.- 10...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0698
(Tag F0698)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, staff interviews and policy review, the facility failed to ensure that pre and post dialysis assessments...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, policy review and staff interviews, the facility failed to ensure medications were dated appropriately wh...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, staff interviews, review of the facility policy titled, Covid-19 Screening Procedure and review of staff ...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Why is there high staff turnover? How do you retain staff?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • 11 deficiencies on record. Higher than average. Multiple issues found across inspections.
- • $20,244 in fines. Higher than 94% of Georgia facilities, suggesting repeated compliance issues.
- • 60% turnover. Above average. Higher turnover means staff may not know residents' routines.
About This Facility
What is Pine Knoll Nursing & Rehab Ctr's CMS Rating?
CMS assigns PINE KNOLL NURSING & REHAB CTR an overall rating of 3 out of 5 stars, which is considered average nationally. Within Georgia, this rating places the facility higher than 99% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.
How is Pine Knoll Nursing & Rehab Ctr Staffed?
CMS rates PINE KNOLL NURSING & REHAB CTR's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 60%, which is 14 percentage points above the Georgia average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs.
What Have Inspectors Found at Pine Knoll Nursing & Rehab Ctr?
State health inspectors documented 11 deficiencies at PINE KNOLL NURSING & REHAB CTR during 2021 to 2025. These included: 11 with potential for harm.
Who Owns and Operates Pine Knoll Nursing & Rehab Ctr?
PINE KNOLL NURSING & REHAB CTR is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by CYPRESS SKILLED NURSING, a chain that manages multiple nursing homes. With 122 certified beds and approximately 106 residents (about 87% occupancy), it is a mid-sized facility located in CARROLLTON, Georgia.
How Does Pine Knoll Nursing & Rehab Ctr Compare to Other Georgia Nursing Homes?
Compared to the 100 nursing homes in Georgia, PINE KNOLL NURSING & REHAB CTR's overall rating (3 stars) is above the state average of 2.6, staff turnover (60%) is significantly higher than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Pine Knoll Nursing & Rehab Ctr?
Based on this facility's data, families visiting should ask: "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's high staff turnover rate and the below-average staffing rating.
Is Pine Knoll Nursing & Rehab Ctr Safe?
Based on CMS inspection data, PINE KNOLL NURSING & REHAB CTR has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 3-star overall rating and ranks #1 of 100 nursing homes in Georgia. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Pine Knoll Nursing & Rehab Ctr Stick Around?
Staff turnover at PINE KNOLL NURSING & REHAB CTR is high. At 60%, the facility is 14 percentage points above the Georgia average of 46%. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?
Was Pine Knoll Nursing & Rehab Ctr Ever Fined?
PINE KNOLL NURSING & REHAB CTR has been fined $20,244 across 2 penalty actions. This is below the Georgia average of $33,281. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Pine Knoll Nursing & Rehab Ctr on Any Federal Watch List?
PINE KNOLL NURSING & REHAB CTR is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.