GATEWAY HEALTH AND REHAB
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Gateway Health and Rehab in Cleveland, Georgia, has a Trust Grade of B+, which means it is above average and recommended for families considering care options. It ranks #62 out of 353 facilities in Georgia, placing it in the top half, and is #2 of 2 in White County, indicating there is only one other local option. The facility's trend is stable, with one issue reported in both 2023 and 2025, suggesting consistent oversight. Staffing is a concern, receiving only 1 out of 5 stars, with a turnover rate of 40%, which is better than the state average but still reflects challenges in retaining staff. Notably, there have been no fines against the facility, which is a positive sign. However, there are issues to address, including a failure to ensure a resident's advance directive was properly documented and an incident where a resident's arm became stuck in a grab bar, indicating oversight in safety measures. Additionally, there was a lack of communication regarding a significant weight loss for another resident, which raises concerns about care coordination. Overall, while there are strengths, families should weigh these alongside the identified weaknesses.
- Trust Score
- B+
- In Georgia
- #62/353
- Safety Record
- Low Risk
- Inspections
- Holding Steady
- Staff Stability ○ Average
- 40% turnover. Near Georgia's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Georgia facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 14 minutes of Registered Nurse (RN) attention daily — below average for Georgia. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ✓ Good
- Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
-
Staff turnover below average (40%)
8 points below Georgia average of 48%
Facility shows strength in fire safety.
The Bad
Near Georgia avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 5 deficiencies on record
Mar 2025
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews, record review, and review of the facility's policy titled, Advance Directives, the facility failed to...
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Feb 2023
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
Based on document observations, resident and staff interviews, record review, and a review of the facility's policy titled, Completion of Accident and Incident Form, the facility failed to identify ac...
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Jul 2021
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0552
(Tag F0552)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, interviews, and facility policy, the facility failed to inform the resident's representati...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record reviews, interviews, and review of facility policy, it was determined for one of 13 sampled residen...
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MINOR
(C)
Minor Issue - procedural, no safety impact
Deficiency F0801
(Tag F0801)
Minor procedural issue · This affected most or all residents
Based on interview and record review the facility failed to ensure a Certified Dietary Manager with appropriate credentials was employed. This deficient practice had the potential to effect 45 of 45 r...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (80/100). Above average facility, better than most options in Georgia.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Georgia facilities.
- • Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Gateway Health And Rehab's CMS Rating?
CMS assigns GATEWAY HEALTH AND REHAB an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Georgia, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Gateway Health And Rehab Staffed?
CMS rates GATEWAY HEALTH AND REHAB's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 40%, compared to the Georgia average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Gateway Health And Rehab?
State health inspectors documented 5 deficiencies at GATEWAY HEALTH AND REHAB during 2021 to 2025. These included: 4 with potential for harm and 1 minor or isolated issues.
Who Owns and Operates Gateway Health And Rehab?
GATEWAY HEALTH AND REHAB is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by RELIABLE HEALTH CARE MANAGEMENT, a chain that manages multiple nursing homes. With 60 certified beds and approximately 53 residents (about 88% occupancy), it is a smaller facility located in CLEVELAND, Georgia.
How Does Gateway Health And Rehab Compare to Other Georgia Nursing Homes?
Compared to the 100 nursing homes in Georgia, GATEWAY HEALTH AND REHAB's overall rating (4 stars) is above the state average of 2.6, staff turnover (40%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Gateway Health And Rehab?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Gateway Health And Rehab Safe?
Based on CMS inspection data, GATEWAY HEALTH AND REHAB has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Georgia. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Gateway Health And Rehab Stick Around?
GATEWAY HEALTH AND REHAB has a staff turnover rate of 40%, which is about average for Georgia nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Gateway Health And Rehab Ever Fined?
GATEWAY HEALTH AND REHAB has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Gateway Health And Rehab on Any Federal Watch List?
GATEWAY HEALTH AND REHAB is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.