VISTA PARK HEALTH AND REHABILITATION

1310 WEST GORDON STREET, DOUGLAS, GA 31533 (912) 384-7811
Non profit - Other 168 Beds CLINICAL SERVICES, INC. Data: November 2025
Trust Grade
80/100
#107 of 353 in GA
Last Inspection: March 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Vista Park Health and Rehabilitation has a Trust Grade of B+, indicating that it is above average and recommended for families considering care options. It ranks #107 out of 353 facilities in Georgia, placing it in the top half, and is the only nursing home in Coffee County, making it the best local option. The facility is newly inspected, so there is no trend data available yet. Staffing is a moderate strength with a 3/5 rating and a turnover rate of 33%, which is better than the state average, suggesting that staff generally stay long enough to build relationships with residents. There have been no fines, which is a positive sign. However, there are some concerns noted in the inspection findings: two residents were found to have unsecured medications at their bedside, which could pose a safety risk, and one resident did not receive necessary assistance with daily activities as per their care plan. Additionally, another resident requiring nail care did not receive it, indicating areas where the facility could improve its services. Overall, while there are strengths in staffing and no fines, there are some important issues that families should consider.

Trust Score
B+
80/100
In Georgia
#107/353
Top 30%
Safety Record
Low Risk
No red flags
Inspections
Too New
0 → 3 violations
Staff Stability
○ Average
33% turnover. Near Georgia's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Georgia facilities.
Skilled Nurses
⚠ Watch
Each resident gets only 20 minutes of Registered Nurse (RN) attention daily — below average for Georgia. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
✓ Good
Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★☆
4.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★★☆☆
3.0
Care Quality
★★★★☆
4.0
Inspection Score
Stable
: 0 issues
2024: 3 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (33%)

    15 points below Georgia average of 48%

Facility shows strength in fire safety.

The Bad

Staff Turnover: 33%

13pts below Georgia avg (46%)

Typical for the industry

Chain: CLINICAL SERVICES, INC.

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 3 deficiencies on record

Mar 2024 3 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0554 (Tag F0554)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, resident and staff interviews, record review, and review of the facility policies titled, Self -Administr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, resident and staff interviews, record review, and review of the facility policies titled, Self -Administration of Drugs, the facility failed to ensure two of 25 residents (R) (R59 and R87) did not have unsecured, unauthorized medications stored at the bedside. This deficient practice had the potential to allow unauthorized access of medications to other residents and visitors in the facility. Finding include: Review of the facility policy titled, Self-Administration of Drugs dated 12/29/2023 under intent: It is the intent to promote safe medication administration practices for patients that choose to self-administer medications. Procedure: should the patient wish to self -administer his or her own drugs or medications, the patient should be permitted to do so; The care planning team should assess each patient's mental physical and visual ability to determine if the patient is capable of self-administration of drugs and medications. Record review for R59 revealed the following diagnoses but not limited to hypokalemia, hypertension, unspecified dementia, psychotic disturbance, and anxiety. The Quarterly Minimum Data Set (MDS) dated [DATE] assessed a Brief Interview for Mental Status Score (BIMS) of 13 indicating resident had little to no cognitive impairment. Observation on 3/5/2024 at 12:08 PM of R59's revealed an over the counter (OTC) medication (bottle) labeled cold Vicks for humidifier (at the bedside) positioned in a 2-tier plastic pulled out drawer container within view. At the time of observation, R59 reported using the medication last month for prior cold symptoms. She reported that her family brought the medication into the facility. An interview on 3/5/2024 at 12:10 PM, with Licensed Practical Nurse (LPN) AA confirmed the medication at the bedside and reported being unaware of medication at the bedside of R59. Further interview revealed LPN AA confirmed that R59 was not evaluated/ assessed to self-administer medications and She removed the medication from the room. LPN AA reported that the resident could possibly be at risk of an adverse drug reaction that would result from receiving duplicate cold medications from the nurse as well. Review of the clinical record for R59 did not reveal a completed assessment for Self-Administration of Medications. Record review for R87 revealed the following diagnoses but not limited to chronic obstructive pulmonary disease and cognitive communication deficit. The admission MDS dated [DATE] revealed a BIMS score of 15 indicating resident had little to no cognitive impairment. Review of physician order form (POF) documented the following medication of similar value: Ventolin HFA 90 mcg/actuation Aerosol Inhaler (albuterol sulfate) two HFA (hydrofluoroalkane) Aerosol Inhaler Inhalation every four hours as needed SOB (shortness of breath)/Wheezing. Observation on 3/5/2024 at 12:18 PM revealed an OTC medication labeled Equate Nasal Spray stored on R87s' bedside table in view. R87 reported occasionally taking the medication every now and then that she had purchased a month ago while being diagnosed with COVID. Observation and interview on 3/5/2024 at 12:25 PM, with Resident Care Coordinator (RCC) Register Nurse (RN) BB confirmed the medication at R87's bedside. She confirmed that the resident had not been evaluated/assessed to self-administer medications and was unaware of the medication being in the residents' room. RN BB further reported that in order for any resident to self-administer medications a physicians' order is required followed by a self-administration assessment evaluation. RN BB removed the med from the room. Review of the clinical record for R87 did not reveal a completed assessment for Self-Administration of Medications. Interview on 3/7/2024 at 3:29 PM, the Director of Nursing (DON) confirmed that both residents R59 and R87 were not assessed for self-administration of medications. She reported that resident admission package includes a form stating prohibited items in the facility. She reported that her expectation is that her nursing staff monitor the resident 's to ensure there are no medications stored at the bedside that they have not been assessed to have.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

Based on observations, staff interviews, record review, and review of the facility policy, titled, Patient's Plan of Care the facility failed to follow the care plan for one of 20 Residents (R) R85 th...

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Based on observations, staff interviews, record review, and review of the facility policy, titled, Patient's Plan of Care the facility failed to follow the care plan for one of 20 Residents (R) R85 that required assistance with Activities of Daily Living (ADL). Findings include: Review of the facility policy titled, Patient's Plan of Care, dated 12/29/2023 revealed under Intent: to promote person-centered comprehensive care plan. Under Guideline: Each patient will have a person-centered comprehensive care plan developed and implemented to meet his or her other preferences and goals, and address the patient's medical, physical, mental, and psychosocial needs. Record review revealed in Quarterly Minimum Data Set (MDS) Section C - Brief Interview for Mental Status (BIMS) was a 15 indicating resident had little no cognitive impairment; section GG - Functional Limitation in Range of Motion - impairment both sides upper extremity; impairment on one side lower extremity; uses wheelchair; needs set up or clean up assistance with eating; she is dependent on staff for oral hygiene, toileting hygiene, shower/bath, upper and lower body dressing, and personal hygiene. Medical Diagnosis include Chronic obstructive pulmonary disease, Heart failure, Pain, Restless legs syndrome, Need for assistance with personal care, Muscle weakness (generalized, osteoarthritis, Contracture of muscle, right lower leg. Review of the resident care plan revealed a problem noted as Self care deficit with Goal og Patient will accept assistance with ADL's and needs will be met during review period. Interventions Assist with ADL's as needed. Observation and interview on 3/5/2024 at 10:15 am with R85, she was observed lying in bed; right leg contracted towards chest; her hands are contracted, and she states she cannot open them; on the right hand the nails are digging into her hand and the skin is broken; she tried to put a towel in her hand, but it was too big. The towel is laying in the bed. Interview on 3/6/2024 at 9:01 am with Licensed Practical Nurse (LPN) JJ revealed she confirmed the Resident's right hand was contracted and her fingernails were digging into her hand. The nurse looked at the hand and stated she needs something in her hand to prevent injury to her skin. During an interview with R85 on 3/7/2024 at 10:13 am She confirmed her nails were cut on yesterday. Interview on 3/7/2024 at 2:48 PM with Director of nursing (DON) revealed the bath sheet for R85 was reviewed, and it did not indicate if nail care was provided; the DON says CNAs are educated to provide nail care as needed and the care is expected to be provided. Further interview revealed there is no documentation on the bath sheets for nail care specifically.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

Based on observations, resident interview, staff interviews, and review of the facility policy titled, Care of fingernails/Toenails, the facility failed to ensure that nail care was provided for one o...

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Based on observations, resident interview, staff interviews, and review of the facility policy titled, Care of fingernails/Toenails, the facility failed to ensure that nail care was provided for one of 20 residents (R) R85 with contractures. Findings include: Review of the facility policy titled, Care of fingernails/Toenails, dated12/29/2023 under Intent: It is the intent of this center to provide appropriate nail care to patients. Record review revealed the Quarterly Minimum Data Set (MDS) Section C - Brief Interview for Mental Status (BIMS) was a 15 indicating resident had little to no cognitive impairment; section GG - Functional Limitation in Range of Motion - impairment both sides upper extremity; impairment on one side lower extremity; uses wheelchair; needs set up or clean up assistance with eating; she is dependent on staff for oral hygiene, toileting hygiene, shower/bath, upper and lower body dressing, and personal hygiene. Medical Diagnosis include Chronic obstructive pulmonary disease, Heart failure, Pain, Restless legs syndrome, Need for assistance with personal care, Muscle weakness (generalized, osteoarthritis, Contracture of muscle, right lower leg. Observation and interview on 3/5/2024 at 10:15 am with R85, she was observed lying in bed; right leg contracted towards chest; her hands are contracted, and she states she cannot open them; on the right hand the nails are digging into her hand and the skin is broken; she tried to put a towel in her hand, but it was too big. The towel is laying in the bed. There is no splint or other device in her hands. Interview on 3/6/2024 at 9:01 am with Licensed Practical Nurse (LPN) JJ revealed she confirmed the Resident's right hand was contracted and her fingernails were digging into her hand. The nurse looked at the hand and stated she needs something in her hand to prevent injury to her skin. Interview on 3/7/2024 at 9:14 am with Certified Medication Aide (CMA) HH revealed the resident can make her needs known, she is total care, she can feed herself; nail care is with every bath and as needed. Further interview revealed that R85 gets her bath at night and would usually get her nails done at that time. During an interview with R85 on 3/7/2024 at 10:13 am She confirmed her nails were cut on yesterday. Interview on 3/7/2024 at 2:48 PM with Director of nursing (DON) revealed the bath sheet for R85 was reviewed, and it did not indicate if nail care was provided; the DON says CNAs are educated to provide nail care as needed and the care is expected to be provided. Further interview revealed there is no documentation on the bath sheets for nail care specifically.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade B+ (80/100). Above average facility, better than most options in Georgia.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Georgia facilities.
  • • Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Vista Park's CMS Rating?

CMS assigns VISTA PARK HEALTH AND REHABILITATION an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Georgia, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Vista Park Staffed?

CMS rates VISTA PARK HEALTH AND REHABILITATION's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 33%, compared to the Georgia average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Vista Park?

State health inspectors documented 3 deficiencies at VISTA PARK HEALTH AND REHABILITATION during 2024. These included: 3 with potential for harm.

Who Owns and Operates Vista Park?

VISTA PARK HEALTH AND REHABILITATION is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by CLINICAL SERVICES, INC., a chain that manages multiple nursing homes. With 168 certified beds and approximately 122 residents (about 73% occupancy), it is a mid-sized facility located in DOUGLAS, Georgia.

How Does Vista Park Compare to Other Georgia Nursing Homes?

Compared to the 100 nursing homes in Georgia, VISTA PARK HEALTH AND REHABILITATION's overall rating (4 stars) is above the state average of 2.6, staff turnover (33%) is significantly lower than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting Vista Park?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Vista Park Safe?

Based on CMS inspection data, VISTA PARK HEALTH AND REHABILITATION has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Georgia. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Vista Park Stick Around?

VISTA PARK HEALTH AND REHABILITATION has a staff turnover rate of 33%, which is about average for Georgia nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Vista Park Ever Fined?

VISTA PARK HEALTH AND REHABILITATION has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Vista Park on Any Federal Watch List?

VISTA PARK HEALTH AND REHABILITATION is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.