CHULIO HILLS HEALTH AND REHAB

1170 CHULIO ROAD, ROME, GA 30161 (706) 235-1132
For profit - Corporation 100 Beds Independent Data: November 2025
Trust Grade
48/100
#263 of 353 in GA
Last Inspection: August 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Chulio Hills Health and Rehab has a Trust Grade of D, indicating below-average performance with some significant concerns. They rank #263 out of 353 nursing homes in Georgia, placing them in the bottom half of facilities in the state, and #5 out of 8 in Floyd County, meaning only three local options are worse. The facility is currently worsening, having increased from three issues in 2022 to seven in 2024. Staffing is a relative strength, with a rating of 4 out of 5 stars and a turnover rate of 46%, which is lower than the Georgia average. However, there are concerning incidents, such as the failure to maintain adequate financial protections for residents' trust fund accounts and lapses in food safety protocols, including unqualified dietary management and improper food storage practices. While the staffing situation is positive, the facility's overall quality and safety issues raise significant red flags for families considering care for their loved ones.

Trust Score
D
48/100
In Georgia
#263/353
Bottom 26%
Safety Record
Low Risk
No red flags
Inspections
Getting Worse
3 → 7 violations
Staff Stability
⚠ Watch
46% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
$4,017 in fines. Lower than most Georgia facilities. Relatively clean record.
Skilled Nurses
⚠ Watch
Each resident gets only 27 minutes of Registered Nurse (RN) attention daily — below average for Georgia. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
○ Average
10 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
★☆☆☆☆
1.0
Overall Rating
★★★★☆
4.0
Staff Levels
★☆☆☆☆
1.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2022: 3 issues
2024: 7 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in staffing levels, fire safety.

The Bad

1-Star Overall Rating

Below Georgia average (2.6)

Significant quality concerns identified by CMS

Staff Turnover: 46%

Near Georgia avg (46%)

Higher turnover may affect care consistency

Federal Fines: $4,017

Below median ($33,413)

Minor penalties assessed

The Ugly 10 deficiencies on record

Aug 2024 7 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, staff interviews, record review, and review of the facility policy titled, Resident Assessment - Coordina...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, staff interviews, record review, and review of the facility policy titled, Resident Assessment - Coordination with PASARR Program, the facility failed to refer one of 35 sampled residents (R) (R33) for a preadmission screening and resident review (PASARR) level two. The deficient practice had the potential to place the resident at risk for medical complications, unmet needs, and a diminished quality of life. Findings include: Review of the facility policy titled Resident Assessment - Coordination with PASARR Program copyright date 2021, revealed the Policy was The facility coordinates assessments with the preadmission screening and resident review (PASARR) program under Medicaid to insure that individual with a mental disorder, intellectual disability, or a related condition receives care and services in the most integrated setting appropriate to their needs. The sub-section titled Policy Explanation and Compliance Guidelines revealed under number nine any resident who exhibits a newly evident or possible serious mental disorder, intellectual disability, or related condition will be referred promptly to the state mental health or intellectual disability authority for a level II resident review. Subsection nine (b) revealed a resident whose intellectual disability or related condition was not previously identified and evaluated through PASARR. Review of the electronic medical record (EMR) revealed Resident (R)33 was admitted to the facility with pertinent diagnoses including but not limited to general anxiety disorder and major depressive disorder diagnosed on [DATE]. Review of R33's quarterly Minimum Data Set (MDS) assessment with an assessment reference date (ARD) of 6/14/2024 revealed a Brief Interview for Mental Status (BIMS) of 15, which indicates R33 was cognitively intact. Section D (Mood) revealed that R33 had a total severity score of 2 which indicated no depression. Section E (Behaviors) revealed no potential indicators for psychosis. Review of R33's care plan with focus on use of anti-anxiety medications related to mood disorder, anxiety, and depression (initiated 4/20/2018) and use of antidepressant medication related to mood disorder and insomnia (initiated 4/20/2018). Her goals included but not limited to R33 will be free from discomfort or adverse reactions related to anti-anxiety therapy or medications (initiated 4/20/2018). Interventions included but not limited to administer anti-anxiety and antidepressant medications as ordered by the physician (initiated 4/20/2018), monitor/record occurrence of target behaviors, monitor for worsening signs of depression, monitor for adverse reactions to anti-anxiety therapy (initiated 4/20/2018). Review of the EMR revealed physician's orders for R33 included but were not limited to: buspirone 10 milligrams (mg) by mouth, twice a day (BID); Seroquel 25 mg by mouth at bedtime; and trazodone 75 mg at bedtime. Observations made on 8/2/2024 at 11:39 am of R33 revealed she was sitting up in bed, noted to be clean and well groomed, and there were no objectionable odors noted in the room. She was conversational and no behaviors were noted. Observations made on 8/3/2024 at 8:44 am of R33 revealed she was sitting up in bed eating breakfast, she was conversational, and no behaviors were observed. An interview with the Social Service Director on 8/3/2024 at 11:10 am revealed that R33 was not currently receiving psychiatric services because the facility was changing mental health service providers. She stated she would soon be under the care of the new service provider. She stated she did not resubmit a PASARR for R33 to obtain a level two PASARR because she did not think R33 needed a level two because her primary diagnosis was not a mental health diagnosis. An interview with the Administrator on 8/3/2024 at 1:35 pm revealed that her expectation related to the submission of PASARR for level two PASARR was that each resident's diagnosis be reviewed and if the resident had a major mental health diagnosis, then it was expected that the Social Service Director resubmit the PASARR and obtain a level two PASARR. She stated not obtaining a level two PASARR for residents with a major mental health diagnosis places the resident at risk for improper placement and not receiving the correct mental health care needed.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, staff interviews, and review of the facility policy titled, Medication Storage In The Facility, the facil...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, staff interviews, and review of the facility policy titled, Medication Storage In The Facility, the facility failed to ensure one of three medication carts was locked and secured when left unattended by the nurse. This deficient practice created the potential for residents, unauthorized staff, and visitors to have access to medications and biologicals stored on the medication cart. The facility census was 77 residents. Findings include: A review of the facility policy titled Medication Storage In The Facility, dated 4/1/2016, revealed the Policy stated, Medications and biologicals are stored safely, securely, and properly, following manufacturer's recommendations or those of the supplier. The medication supply is accessible only to licensed nursing personnel, pharmacy personnel, or staff members lawfully authorized to administer medications. The Procedures section included, . B. Only licensed nurses, pharmacy personnel, and those lawfully authorized to administer medications are allowed access to medications. Medication rooms, carts, and medication supplies are locked or attended by persons with authorized access. An observation on 8/2/2024 at 7:37 am, during the initial tour of the facility, revealed one unlocked and unattended medication cart positioned with the drawers facing the hallway, located on the 300 Hall between rooms [ROOM NUMBERS]. At 7:38 am, Registered Nurse (RN) EE walked by the cart without looking at the cart. At 7:39 am, a resident self-propelled himself from room [ROOM NUMBER] and by the cart. At 7:40 am, RN EE walked by the cart without looking at the cart. In an interview at 7:41 am, RN EE stated he was responsible for the medication cart and verified the cart was unlocked. unattended, and located in an area easily accessible to residents. He locked the medication cart and walked away, declining further interview. In an interview on 8/2/2024 at 8:30 am, the Administrator stated the medication carts should be locked and secured when left unattended by the nurse. She stated the nurses knew to lock the carts when walking away from them, and she had no explanation for the cart being left unlocked and unattended. In an interview on 8/4/2024 at 8:05 am, the Director of Nursing (DON) stated she expected the medication carts to be locked and secured when left unattended by the nurse to prevent residents, unauthorized staff, or visitors from obtaining medications from the cart. She stated a pharmacy consultant conducted random audits of the medication carts and provided monthly education to licensed nursing staff. She further stated she was unsure whether the night shift nurses received the education provided by the pharmacy consultant since the education was provided during the day shift. She stated leaving the medication carts unlocked and unattended increased the chance for a resident or unauthorized staff to have access to medications that could cause harm to the resident.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observations, staff interviews, and review of the facility policies titled, Enhanced Barrier Precautions and Bed Baths, the facility failed to utilize proper infection control techniques whil...

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Based on observations, staff interviews, and review of the facility policies titled, Enhanced Barrier Precautions and Bed Baths, the facility failed to utilize proper infection control techniques while providing care to one of 35 sampled residents (R) (R75) on Enhanced Barrier Precautions (EBP). The deficient practice had the potential for staff to spread infection to other residents in the facility. Findings included: A review of the undated facility policy titled Bed Baths under Policy Explanation and Compliance Guidelines revealed: staff should change the basin water, obtain a clean washcloth, perform hand hygiene and don (put on) new gloves after washing and before rinsing the resident. Additionally, cleaning would begin at the face and work over the body, with the groin and buttocks cleaned last. A review of the facility policy titled Enhanced Barrier Precautions dated 4/1/2024 revealed under Policy Explnation and Compliance Guidelines: .3. b. PPE for enhanced barrier precautions is only necessary when performing high-contact care activities . 4. High-contact resident activities include: a. Dressing b. Bathing c. Transferring d. Providing hygiene e. Changing linens f. Changing briefs or assisting with toileting g. Device care or use: central lines, urinary catheters, feeding tubes, tracheostomy/ventilator tubes h. Wound care: any skin opening requiring a dressing. A review of the Medical Doctor's (MD) orders dated 6/18/2024 revealed that Enhanced Barrier Precautions (EBP) were ordered for R75. Staff were to don gloves and a gown before contact with the resident for high-contact resident care activities, which included bathing/showering, changing linens, providing hygiene, changing briefs, or providing indwelling Foley catheter care. A review of R75's care plan revealed that the resident was care planned for EBP related to a Foley catheter. The care plan indicated that staff would be compliant with the enhanced barrier precautions as ordered. Interventions included having staff wear gowns and gloves for the following High-Contact resident care activities: bathing/shower, brief changing, incontinent care, and linen changes. An observation of R75's room on 8/2/2024 at 10:05 am revealed a sign outside the door indicating the resident was on EBP. The signage included instructions for all staff to don gowns and gloves when providing direct care. During an observation of catheter care on 8/2/2024 at 10:19 am, CNA AA cleaned R75's catheter site and groin area with a washcloth, soap, and water. CNA AA then used the same washcloth to clean R75's entire front body. CNA AA then rinsed the soap from R75 with the same water used to wash R75. During the same observation, CNA AA did not don a gown while providing the resident with a bed bath, incontinent care, linen change, and dressing. R75 was on Enhanced Barrier Precautions due to an indwelling catheter. During an interview with the Infection Control Preventionist (ICP) on 8/2/2024 at 3:45 pm, she stated it was her expectation for any staff providing care to a resident on EBP to wear the proper PPE. The ICP indicated that staff should wear gowns and gloves when caring for residents on EBP. The ICP stated that all staff had received EBP training, signs were posted on any resident's rooms that were on EBP, and the signage indicated the proper PPE required. The ICP said that staff were trained to use separate water basins for washing and rinsing a resident when providing bed baths or incontinent care. The staff was also trained to use a clean washcloth after utilizing a washcloth on any peri areas. During an interview with Certified Nursing Assistant (CNA) AA on 8/2/2024 at 4:00 pm, CNA AA confirmed she had not donned a gown when providing R75 with direct care. She stated she did not know she was supposed to use PPE when caring for residents with Foley catheters, feeding tubes, PICC (peripherally inserted central catheter) lines, or IVs (intravenous). Per CNA AA, she did not see the sign on R75's door, and she had never read it. Additionally, CNA AA confirmed she used the same washcloth she cleaned R75's Foley and groin area to bathe the rest of his body. CNA AA stated she thought it was okay to use the same washcloth, provided she used another washcloth to rinse the resident. The CNA AA confirmed she used the same basin of water for washing and rinsing R75 and added she did not know she needed to use a clean basin of water to rinse the soap from R75.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected multiple residents

3. Review of the electronic medical record (EMR) revealed medication orders for R59 included but was not limited to Ativan solution 2 milligrams (mg)/milliliters (ml), inject 1 ml intramuscularly ever...

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3. Review of the electronic medical record (EMR) revealed medication orders for R59 included but was not limited to Ativan solution 2 milligrams (mg)/milliliters (ml), inject 1 ml intramuscularly every four hours as needed for anxiety/agitation related to seizures. Interview on 8/3/2024 at 10:55 am with LPN Unit Manager CC and LPN Unit Manager DD, they verified and confirmed R59 had an physician order for Ativan, as needed with no stop date documented in the EMR. They revealed that they reviewed all new orders on each resident each day. Interview with the DON and the Administrator on 8/3/2024 at 1:20 pm, the DON revealed that PRN orders are entered into the system by the nurse who transcribes the order from a written physician order. She stated she was not sure how or why a PRN Ativan order was entered without a stop date. She stated that she and the Assistant Director of Nursing (ADON) review new orders daily to catch these type errors. She stated she was not sure of what adverse effect this type error could have on a resident. The Administrator stated her expectation was that orders be entered into the EMR correctly and if the physician order for an antipsychotic medication was received without a stop date, the nurse should automatically put a 14 day stop date on the order and call the physician to clarify the stop date. 2. A review of R56's Physician's Orders revealed an order dated 6/19/2024 for lorazepam 1mg oral tablet, one by mouth every 4 hours as needed for agitation. The order had an indefinite end date. A review of R56's MARs revealed he was administered lorazepam 1 mg by mouth on 6/22/2024 at 7:46 am, 6/23/2024 at 11:38 am, 6/25/2024 at 12:11 am, 7/3/2024 at 1:58 am, 7/6/2024 at 8:50 pm, 7/7/2024 at 2:44 am and 12:52 pm, 7/17/2024 at 2:14 am, and 7/20/2024 at 8:16 pm. In an interview on 8/3/2024 at 10:55 am, LPN/UM CC and LPN/UM DD stated they reviewed new physician orders daily. They stated the physician normally indicates a stop date for psychotropic medications, and they were unsure how the order for PRN lorazepam 1 mg was missed. In an interview on 8/3/2024 at 1:20 pm with the Administrator and DON, the DON stated that the nurses transcribe the physician orders, and PRN medication orders should not be transcribed without a stop date. The Administrator stated her expectation was that if a physician's order for antipsychotic medications was received without a stop date, the nurse should put a 14-day stop date on the order and call the physician for clarification of the stop date. In an interview on 8/3/2024 at 5:00 pm, the DON verified R56's physician's order dated 6/19/2024 for lorazepam oral tablet 1 mg, give 1 mg by mouth every 4 hours as needed for agitation did not have a stop date. She stated there should be a stop date and the resident should be assessed before re-ordering the medication to determine if the medication order was still indicated based on the resident's needs. Based on record review, staff interviews, and review of the facility policy titled, Medication Orders, the facility failed to ensure a stop date was implemented, not to exceed 14 days for psychotropic medications for four of nine residents (R) (R31, R56, R59, and R40) reviewed for unnecessary medications. Findings include: A review of the facility policy titled Medication Orders effective date November 28, 2017, revealed under Procedures: .E. PRN [as needed] orders for psychotropic drugs are limited to 14 days. If the attending prescribing practitioner believes it was appropriate for a PRN order to be extended beyond 14 days, he or she should document the rationale in the resident's medical record and indicate the duration of the PRN order. 1. A review of the Medical Doctor's (MD) orders for R31 dated 6/22/2024 revealed an order for 1 mg (milligram) of lorazepam by mouth every four hours as needed for anxiety. The order had an indefinite end date. A review of the Medication Administration Record (MAR) revealed that R31 was administered 1 mg of lorazepam by mouth on 6/30/2024 at 7:33 am, 7/19/2024 at 2:33 pm, 7/23/2024 at 10:19 am, 7/25/2024 at 8:42 pm, 7/29/2024 at 9:07 am and 9:06 pm, and 7/30/2024 at 7:19 pm. During an interview on 8/3/2024 at 4:40 pm with the Director of Nursing (DON), she stated that Licensed Practical Nurse (LPN) Unit Manager (UM) CC reviewed all new medications to ensure all stop dates were entered if required. The DON explained she went behind the UM to verify stop dates were entered. The DON acknowledged staff did not enter a stop for R11's lorazepam and said the medication should have had one as it was a psychotropic medication. 4. Review of R40's EMR revealed they were admitted to the facility with a diagnosis of, but not limited to epilepsy. Review of the physician orders revealed R40 was ordered to receive lorazepam injection solution 2 ml, inject 1 ml every four hours as needed for seizures. The lorazepam was ordered 4/3/2024 with no stop date indicated. Review of the care plan revealed a focus area indicating R40 uses anti-anxiety medication (Xanax and lorazepam, as needed) due to adjustment disorder with anxiety and seizures. Interview on 8/3/2024 at 5:00 pm, the DON confirmed that R40 had an order for as needed lorazepam. The DON revealed that R40 has seizure activity about every other day and was given the lorazepam at those times. The DON revealed that the as needed lorazepam should have had a 14 day stop date.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0570 (Tag F0570)

Could have caused harm · This affected most or all residents

Based on staff interviews, record review, and a review of the facility policy titled, Resident Trust Fund Accounting Policies and Procedures, the facility failed to maintain a Surety Bond in an adequa...

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Based on staff interviews, record review, and a review of the facility policy titled, Resident Trust Fund Accounting Policies and Procedures, the facility failed to maintain a Surety Bond in an adequate amount to cover the resident trust fund account balance for three of six months reviewed. This deficient practice had the potential to adversely affect the finances of 62 of 62 residents with trust fund accounts managed by the facility. Findings include: A review of the undated facility policy titled Resident Trust Fund Accounting Policies and Procedures revealed, .Policy: The facility must purchase a Surety Bond to assure the security of all personal funds of residents deposited with the facility. A review of the facility's Surety Bond revealed that the Billing Term Effective was April 1, 2022, to April 1, 2025, in the amount of $80,000.00. A review of the last six months of bank statements for the Resident Trust Account for Chulio Hills revealed that three of the six months' statements documented an ending balance in excess of $80,000.00. The ending balance for February 2024 was $92,715.87, the ending balance for May 2024 was $93,849.05, and the ending balance for July 2024 was $95,520.15. A review of the facility-provided list of residents with resident trust fund accounts, dated 8/4/2024, revealed that 62 of 77 residents had an active resident trust fund account. In an interview on 8/3/2024 at 2:00 pm, the Administrator verified the facility's Surety Bond was for the amount of $80,000.00. She further verified the resident trust fund end-of-the-month bank statement for February 2024 was $92,715.87, May 2024 was $93,849.05, and July 2024 was $95,520.15. She stated she was unsure why the Surety Bond amount was not more than the highest resident trust fund monthly balance. She further stated the facility's Corporate Human Resources stated the bond company had recommended the amount of $80,000.00 based on the resident trust fund end-of-the-month balance of August 2021 to January 2022.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0801 (Tag F0801)

Could have caused harm · This affected most or all residents

Based on staff interviews and review of the facility policy titled, Management/Dietary Services Manager, the facility failed to ensure that the staff designated as Dietary Manager (DM) was certified i...

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Based on staff interviews and review of the facility policy titled, Management/Dietary Services Manager, the facility failed to ensure that the staff designated as Dietary Manager (DM) was certified in dietary or food service management or had a similar food service management certification or degree. The facility census was 77 with 71 residents receiving an oral diet. Findings include: Review of the facility policy titled Management/Dietary Services Manager dated March 2024 revealed under Procedure: The Dietary Service Manager is responsible for obtaining and maintaining current Serve Safe Food Handler certification and CEU's (continuing education unit) required for the Certified Dietary Managers (CDM) certification once obtained. The Dietary Services Manager will follow the CMS (Centers for Medicare/Medicaid Services) guidelines for obtaining CDM certification per the CMS regulations. Review of the DM's employee file revealed she was hired as a dietary cook on 9/28/2012 and promoted to Dietary Manager on 7/13/2023. Interview on 8/2/2024 at 9:25 am with the DM revealed that she did not have any dietary certifications. The DM revealed that she was in the process of becoming certified and only needed to complete the test. Interview on 8/3/2024 at 2:15 pm with the Administrator revealed that when the DM was promoted to current position there was an expectation that the DM would at least obtain the Serve Safe Food Manager certification and then eventually become a Certified Dietary Manager. The Administrator revealed that she was Serve Safe certified and provides dietary oversite when needed. The Administrator revealed the facility was not utilizing a DM from any sister facilities to assist with dietary oversite. Continued interview revealed that the Registered Dietitian visits the facility once a month and provides dietary guidance when needed.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on observations, staff interviews, and review of facility policies titled, Food Brought by Visitors and Food Storage Guidelines, the facility failed to ensure dietary staff labeled and dated ope...

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Based on observations, staff interviews, and review of facility policies titled, Food Brought by Visitors and Food Storage Guidelines, the facility failed to ensure dietary staff labeled and dated open food items in the dry storage area; failed to prevent/remove ice build-up on top of opened food to prevent contamination in the walk-in freezer; failed to label and date resident foods items the resident nourishment room and; failed to demonstrate the proper procedure to sanitize dishware in the three compartment sink to prevent food borne illness. The facility census was 77 with 71 residents receiving an oral diet. Findings include: Review of the facility policy titled Food Brought by Visitors revealed: Food items are covered, dated with the date the food was brought to the facility and a discard date if applicable, and labeled with the resident's name. Review of the facility policy titled Food Storage Guidelines revealed: non-perishable food will have the following dates available: Delivery date and once opened, will have the open date. 1. Observation on 8/2/2024 at 8:55 am of the dry storage area revealed an opened five-pound bag of grits in a clear, resealable plastic bag. There was no open date. Interview on 8/2/2024 at 8:55 am, the Dietary Manager (DM) confirmed that the bag of grits did not have an open date. The DM revealed that dietary staff should have placed an open date on the open bag before placing inside the resealable plastic bag and putting in dry storage area. 2. Observation on 8/2/2024 at 9:00 am and 8/4/2024 at 9:45 am of the walk-in freezer revealed an open case of frozen strawberries on the food storage shelf located under the air condenser with ice build-up on top. The ice build-up covered half of the top of the case and was over the open seam. Interview on 8/2/2024 at 9:00 am, the DM confirmed that there was ice build-up on the top of the open case of frozen strawberries. The DM revealed that the air condenser in the walk-freezer had been producing some ice due to high temperature outside and mechanics for the freezer were located on the roof of the building. The DM revealed that dietary staff had been removing the ice build-up as needed. 3. Observation on 8/3/2024 at 8:40 am of the resident nourishment room revealed the bottom shelf had a large white Styrofoam container with no resident name or date. On the top shelf was a small white Styrofoam container with no resident name. The top shelf also had a plastic restaurant bag with several containers of food inside, this bag did not have a resident name or date. Further observation revealed the top freezer had three individual sized frozen pizzas with no resident name or date. Interview on 8/3/2024 at 8:40 am, the DM revealed that dietary was only responsible for stocking food items in the nourishment room. The DM revealed that nursing staff were responsible for label and dating resident foods when placed in resident refrigerator and freezer. The DM confirmed that both white Styrofoam containers had no resident name or date, the DM confirmed that the plastic restaurant bag had no resident name or date and confirmed that the pizzas in the resident freezer had no name or date. The DM stated that when she was stocking food items in the resident nourishment room and noticed resident's foods with no name or date, she will let the nursing staff know so they can label and date. Interview on 8/3/2024 at 8:50 am, the Administrator confirmed that the Styrofoam containers and plastic restaurant bag did not have a resident name or date. The Administrator revealed that nursing staff have been educated on labeling and dating resident food items and expected nursing staff to label and date resident foods before placing in the resident refrigerator. 4. Observation on 8/3/2024 at 9:20 am of the three-compartment sink revealed the facility was using a quaternary (a solution that uses four compounds) sanitizing solution to sanitize dishware. Two posters were located on the wall over the sink, one poster stated dishware immersion time one minute. The second poster indicated step four was to submerge in sanitizer sink for one to two minutes. Continued observation of Dietary [NAME] BB sanitize the lid to the food processor revealed he removed it from sanitizing solution and placed it on the drying rack. Interview on 8/3/2024 at 9:20 am with dietary cook BB revealed that he normally submerges dish items in the sanitizing solution for 20-30 seconds which is what the DM and the Department of Health told him. The dietary cook confirmed that the posters over the sink did state to submerge for at least one minute in the sanitizing solution. Dietary cook BB stated that he should have kept the dishware in the sanitizing solution for a longer time to sanitize. Interview on 8/3/2024 at 9:40 am, the DM confirmed that the facility was using a quaternary sanitizing solution in the three-compartment sink. The DM confirmed that the posters on the wall above the sink indicated to submerge/immerse dishware in the sanitizing solution for at least one minute. The DM revealed she excepted dietary staff to have placed dishware in the sanitizing solution for at least one minute.
May 2022 3 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

Based on record review, observations, interviews, and review of the facility policy titled, Catheter Management - Indwelling Urinary Catheters, the facility failed to ensure an indwelling urinary cath...

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Based on record review, observations, interviews, and review of the facility policy titled, Catheter Management - Indwelling Urinary Catheters, the facility failed to ensure an indwelling urinary catheter had a privacy cover for one resident (R)(R#22), of eight residents who had an indwelling urinary catheter. Findings include: A review of the facility policy, titled, Catheter Management-Indwelling Urinary Catheters, dated 10/1/20, revealed, Procedure: 13. Staff will be trained to report urinary leakage, kinks, issues with leg strap placement, correct placement of the drainage bag (below bladder) and any dignity issues related to foley catheter use. A review of the Transfer/Discharge Report revealed the facility admitted R#22 with diagnoses of persistent vegetative state and pressure ulcer to the left buttock. A review of the annual Minimum Data Set (MDS) for R#22, dated 4/7/22, revealed a Brief Interview for Mental Status (BIMS) could not be completed as the resident was rarely/never understood. According to the Staff Assessment for Mental Status, R#22's cognitive skills for daily decision making were severely impaired. The resident had an indwelling urinary catheter. A review of R#22's care plan revised 4/13/22 , revealed R#22 had an indwelling catheter. Interventions included positioning the catheter bag and tubing below the level of the bladder and away from the room door entrance, checking the tubing for kinks, monitoring for pain and discomfort due to the catheter, monitoring, and reporting to the physician any signs or symptoms of a urinary tract infection (UTI). Observation on 5/24/22 at 9:07 a.m., R#22 was observed in his room. R#22 was observed to have a catheter bag hanging on the left side of the bed, facing the doorway to the room, without a privacy cover. Observation on 5/24/22 at 11:40 a.m., R#22's catheter bag was observed from the hallway. There was no privacy cover on the bag. Observation on 5/25/22 at 9:58 a.m., R#22's catheter bag was observed, and the bag did not have a privacy cover. Urine could be observed inside the bag. During an interview on 5/25/22 at 10:30 a.m., Certified Nursing Assistant (CNA) KK stated the facility had blue covers to cover up the catheter bags. She stated all catheter bags should have dignity (privacy) covers. During an interview on 5/25/22 at 10:33 a.m., Licensed Practical Nurse (LPN) LL stated the facility had privacy bags to cover the catheter bag. She indicated the staff did not put privacy covers over the catheter bag unless the residents came out of their rooms. She stated the bags were to protect the privacy and dignity of the resident. During an interview on 5/25/22 at 11:48 a.m., the Director of Nursing (DON) stated catheter bags should be covered. During an interview on 5/25/22 at 11:49 a.m., the Administrator stated she would expect the catheter bags to be covered.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interviews, and review of the facility policy titled, admission Criteria, the facility failed to make a ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interviews, and review of the facility policy titled, admission Criteria, the facility failed to make a referral for re-evaluation after a serious mental illness was newly diagnosed for one resident (R) (R#18), of fifteen residents reviewed for pre-admission screening and resident review (PASRR). Findings include: A review of the facility policy titled, admission Criteria, revised 11/17 , revealed, 7. Nursing and medical needs of individuals with mental disorders or intellectual disabilities will be determined by coordination with Medicaid Pre-admission Screening and Resident Review program (PASARR) [sic] to the extent practicable. A review of the Transfer/Discharge Report revealed the facility admitted Resident (R) #18 on 11/26/19. A review of the Medical Diagnosis list revealed R#18 was admitted with no mental illness diagnosis. Further review of the Medical Diagnosis list indicated a diagnosis of bipolar disorder was added on 12/10/19 . A review of R#18's significant change Minimum Data Set (MDS), dated [DATE], revealed R#18's Brief Interview for Mental Status (BIMS) could not be completed as the resident was rarely/never understood. According to the Staff Assessment for Mental Status, R#18 had both long-term and short-term memory problems and the resident's cognitive skills for daily decision making were severely impaired. The resident received antipsychotics seven out of seven days of the look-back period. A review of the care plan, revised on 9/9/21 , revealed R#18 was receiving an antipsychotic medication (Seroquel) for management of dementia and bipolar disorder. A review of the May 2022 Medication Administration Record (MAR) revealed R#18 received one 50 milligram tablet of Seroquel (an antipsychotic) per day at bedtime to treat bipolar disorder. The start date for the medication was 11/26/19. A review of R#18's PASRR approval letter, dated 11/27/19, revealed R#18 met the criteria for Level I PASRR approval. There was no documentation in the medical record to indicate the resident had a PASRR screening completed since the new diagnosis of bipolar disorder was added on 12/10/19. During an interview on 5/25/22 at 2:32 p.m. with Social Services Designee (SSD) HH revealed on 11/27/19 R#18 was determined to have met the criteria for Level I PASRR approval. When asked if she had the application with the diagnosis of bipolar disorder, she stated she would need to look for it. After looking, she stated she did not see an application with the diagnosis of bipolar disorder. During an interview on 5/25/22 at 2:34 p.m. the Administrator stated she was looking for the PASRR information. She stated SSD HH was not in the facility in 2019 . During an interview on 5/26/22 at 9:17 a.m., SSD HH stated that she would be one of the first to receive new orders for a new admission. The hospital would also send the PASRR Level 1 information. If the resident was a PASRR Level I then they were admitted ; however, if they were a Level II they could not be admitted immediately. She further revealed if she saw certain medications or diagnoses that could be indicative of a different level than PASRR Level I information, then she would clarify the medication and diagnoses with the physician and would submit another application for PASRR review, if needed. During an interview on 5/26/22 at 12:09 p.m. with the Administrator and Director of Nursing (DON), the Administrator stated that when a resident was admitted from the hospital, the facility is not always informed that the resident has a psychiatric diagnosis or medication. After exhibiting behaviors while admitted to the facility and after discussion with the families, the facility would then be made aware that the resident had a pre-admission diagnosis or was already taking medication. The DON further revealed that the facility was aware to make a referral for re-evaluation after a change in mental health status.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0645 (Tag F0645)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interviews, and review of the facility policy titled, admission Criteria, the facility failed to include...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, interviews, and review of the facility policy titled, admission Criteria, the facility failed to include serious mental illness diagnoses on the Level I Pre-admission Screening and Resident Review (PASRR) completed prior to admission for one resident (R) (R#13), of fifteen residents reviewed for PASRR. Findings include: A review of the facility policy titled, admission Criteria, revised 11/17 , revealed, 7. Nursing and medical needs of individuals with mental disorders or intellectual disabilities will be determined by coordination with Medicaid Pre-admission Screening and Resident Review program (PASARR) [sic] to the extent practicable. 8. Potential residents with mental disorders or intellectual disabilities will only be admitted if the State mental health agency has determined (through the preadmission screening program) that the individual has a physical or mental condition that requires the level of services provided by the facility. A review of the clinical record revealed the facility re-admitted the resident on 3/14/22. R#13 had diagnoses which included anxiety disorder, major depressive disorder, post-traumatic stress disorder (PTSD), bipolar disorder, and schizoaffective disorder. A review of the admission Minimum Data Set (MDS), dated [DATE], revealed R#13's cognition was severely impaired as evidenced by a Brief Interview for Mental Status (BIMS) score of 7. The resident required extensive assistance with activities of daily living (ADL). The resident received antipsychotic medication for all seven days of the look-back period and had no behaviors. A review of the care plan, dated 3/9/22, revealed R#13 was receiving antipsychotic medication (Seroquel) for management of schizoaffective disorder and bipolar disorder. A review of the Preadmission Screening/Resident Review (PASRR) Level I Assessment, dated 3/6/22, revealed that R#13 did not have any mental illnesses. The diagnoses of depression, bipolar, schizophrenia, and post-traumatic stress disorder were not included on the PASRR Level I screening. The status was listed as Approved for PASRR Level I. Further review R#13's medical record revealed there was no evidence that a PASRR II was completed for R#13 after 3/6/22. During an interview on 5/26/22 at 9:17 a.m. the Social Services Designee (SSD) HH stated that she would be one of the first to receive new orders for a new admission. The hospital would send the PASRR Level 1 information. She stated if she saw certain medications or diagnoses that could be indicative of a different level than PASRR Level I information, then she would clarify the medication and diagnoses with the physician and would submit another application for PASRR review, if needed. During a follow up interview on 5/26/22 at 10:29 a.m., SSD HH revealed she was not employed at the facility when R#13 was admitted . SSD HH indicated that moving forward whenever the resident's orders and PASRR Level 1 came from the hospital, those documents will be reviewed. SSD HH further indicated that if the resident was on an antipsychotic, the resident would have to be assessed by psychiatry to make sure the resident's needs could be met at the facility. During an interview on 5/26/22 at 12:09 p.m. with the Administrator and Director of Nursing (DON), the Administrator stated that when a resident is admitted from the hospital, the facility is not always informed that there is a psychiatric diagnosis or medications. After exhibiting behaviors while admitted to the facility and after discussion with the families, the facility would then be made aware that the resident had a pre-admission diagnosis or was already taking medication. The DON further revealed that the facility was aware to make a referral for re-evaluation after a change in mental health status.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • $4,017 in fines. Lower than most Georgia facilities. Relatively clean record.
Concerns
  • • Grade D (48/100). Below average facility with significant concerns.
Bottom line: Trust Score of 48/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Chulio Hills Health And Rehab's CMS Rating?

CMS assigns CHULIO HILLS HEALTH AND REHAB an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Georgia, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Chulio Hills Health And Rehab Staffed?

CMS rates CHULIO HILLS HEALTH AND REHAB's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 46%, compared to the Georgia average of 46%.

What Have Inspectors Found at Chulio Hills Health And Rehab?

State health inspectors documented 10 deficiencies at CHULIO HILLS HEALTH AND REHAB during 2022 to 2024. These included: 10 with potential for harm.

Who Owns and Operates Chulio Hills Health And Rehab?

CHULIO HILLS HEALTH AND REHAB is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility operates independently rather than as part of a larger chain. With 100 certified beds and approximately 80 residents (about 80% occupancy), it is a mid-sized facility located in ROME, Georgia.

How Does Chulio Hills Health And Rehab Compare to Other Georgia Nursing Homes?

Compared to the 100 nursing homes in Georgia, CHULIO HILLS HEALTH AND REHAB's overall rating (1 stars) is below the state average of 2.6, staff turnover (46%) is near the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Chulio Hills Health And Rehab?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Chulio Hills Health And Rehab Safe?

Based on CMS inspection data, CHULIO HILLS HEALTH AND REHAB has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Georgia. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Chulio Hills Health And Rehab Stick Around?

CHULIO HILLS HEALTH AND REHAB has a staff turnover rate of 46%, which is about average for Georgia nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Chulio Hills Health And Rehab Ever Fined?

CHULIO HILLS HEALTH AND REHAB has been fined $4,017 across 1 penalty action. This is below the Georgia average of $33,119. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Chulio Hills Health And Rehab on Any Federal Watch List?

CHULIO HILLS HEALTH AND REHAB is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.