INTEGRITY HC OF ANNA

315 SOUTH BRADY MILL ROAD, ANNA, IL 62906 (618) 833-6343
Non profit - Other 70 Beds INTEGRITY HEALTHCARE COMMUNITIES Data: November 2025
Trust Grade
28/100
#371 of 665 in IL
Last Inspection: October 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Integrity HC of Anna has received a Trust Grade of F, indicating significant concerns about the facility's care and operations. Ranking #371 out of 665 in Illinois places it in the bottom half, and while it's the second-best option in Union County, there is only one other facility available locally. The facility's trend is worsening, with issues increasing from 6 in 2023 to 13 in 2024, highlighting ongoing problems. Staffing is a serious concern, rated 1 out of 5 stars, with a turnover rate of 62%, significantly higher than the state average. In terms of RN coverage, it is average, which means there may be limited oversight for residents. The facility has faced fines totaling $13,884, which is relatively average compared to other facilities. Specific incidents of concern include a resident experiencing significant weight loss without appropriate nutritional interventions, another developing a serious pressure ulcer due to lack of care, and a resident suffering from a self-inflicted wound that led to cellulitis, all of which indicate critical gaps in care and monitoring. Overall, while the facility has some strengths, such as a decent health inspection rating, the weaknesses are alarming and should be carefully considered by families researching nursing home options.

Trust Score
F
28/100
In Illinois
#371/665
Bottom 45%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
6 → 13 violations
Staff Stability
⚠ Watch
62% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
○ Average
$13,884 in fines. Higher than 74% of Illinois facilities. Some compliance issues.
Skilled Nurses
⚠ Watch
Each resident gets only 27 minutes of Registered Nurse (RN) attention daily — below average for Illinois. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
21 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★☆☆☆☆
1.0
Staff Levels
★☆☆☆☆
1.0
Care Quality
★★★★☆
4.0
Inspection Score
Stable
2023: 6 issues
2024: 13 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

2-Star Overall Rating

Below Illinois average (2.5)

Below average - review inspection findings carefully

Staff Turnover: 62%

16pts above Illinois avg (46%)

Frequent staff changes - ask about care continuity

Federal Fines: $13,884

Below median ($33,413)

Minor penalties assessed

Chain: INTEGRITY HEALTHCARE COMMUNITIES

Part of a multi-facility chain

Ask about local staffing decisions and management

Staff turnover is elevated (62%)

14 points above Illinois average of 48%

The Ugly 21 deficiencies on record

3 actual harm
Oct 2024 3 deficiencies 1 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Deficiency F0692 (Tag F0692)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed identify, evaluate and intervene to prevent or improve a resident with...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed identify, evaluate and intervene to prevent or improve a resident with significant weight loss's nutritional status in 1 (R42) of 5 residents reviewed for nutrition in the sample of 30. This failure resulted in R1 continuing to lose weight over the next 9 months. The findings include: R42's admission record notes he was admitted to the facility on [DATE]. The same admission record lists some of his diagnoses as mild protein- calorie malnutrition, Benign Prostatic Hyperplasia without lower urinary tract symptoms. R42's MDS (Minimum Data Set) dated 8/28/24 note that R42 has a BIMS (Brief Interview of Mental Status) of 08 which indicates R42 has moderate cognitive impairment. Section K of the same MDS note that R42 has not had a weight loss of 5% or more in the last month or greater that a 10% weight loss in 6 months. Section K also notes that R42 has had no nutritional approaches provided while a resident at the facility. R42's Care Plan has a focus area of potential for nutritional problems related to dental impairment with date initiated 6/21/23. R42 likely has cavities and broken natural teeth. R42 is able to feed himself with set up and supervision assistance. R42 likes to eat meals in his room mostly, but will eat in the dining room at times. R42 has a fair appetite. He enjoys eating snacks throughout the day and will also keep snacks at the bedside. Some of the interventions listed are: Provide and serve diet as ordered, RD (Registered Dietitian) to evaluate and make diet recommendations prn (as needed). Staff will assist with oral care, monitor/record/report to MD (Physician) prn s/s (signs or symptoms) of malnutrition, emaciation (cachexia), muscle wasting, significant weight loss of 3 lbs in 1 week, >5% in 1 month, >7.5% in 3 months, >10% in 6 months. All of interventions were initiated on 6/21/23. R42's Order Entry printed 9/26/24 documents, order date 8/21/23 under additional directions: Health Shakes TID (three times daily), double protein all meals. R42's Order Entry printed 9/26/24 documents, order date 5/21/24 under additional directions: health shake BID (may mix with ice cream). R42's Order Entry printed 9/26/24 documents, order date 7/22/24 under additional directions: health shake between meals. Whole milk with meals. snacks TID. R42's Order Summary Report printed 9/26/24 documents, Regular diet, Regular texture, Thin liquids consistency, health shake TID for Diet order date 7/22/24 and start date 7/22/24. The order also documented, regular diet, regular texture, thin liquids consistency, health shake BID (may mix with ice cream) for diet. Discontinued 5/21/24. On 9/26/24, R42's diet card listed shakes and whole milk at breakfast, lunch and dinner. Double protein all meals. Review of document labeled Document profile dated 6/7/23 note under likes and dislikes, there is no answer provided. There were no other Nutritional assessments provided by the facility. Document labeled Clinical Weights and vitals document R42's weight on 1/10/24 as 175.0 lbs (pounds). The same titled document note that on 2/19/24, R42's weight was 148.0 lbs. Facility document labeled Weights and Vital Exceptions note on 3/12/24, R42 weighed 150.0 lbs. Document labeled Facility Progress note *NEW* dated 9/26/24 notes that on 3/13/24, V5 (Registered Dietician) documented the following: High Risk RD note d/t (due to) weight loss 5% x 1 month. CBW (Current body weight) 150# (pounds), BMI (Body mass index) 20.9. Diet: Regular diet, regular texture, thin liquids consistency, Health shakes TID with meals, Double protein at all meals. Meds (medications) include atorvastatin, Vitamin D3, Ca (calcium) - Vit (vitamin) D w/min (with minerals) Remains at risk of weight loss d/t refusing meals at times. Is encouraged to eat in dining room and does refuse at times. Receiving health shakes with varied PO (by mouth) intake. Appropriate to consider appetite stimulant to support improved PO intake. Recommend- consider appetite stimulant. Unlabeled document provided by V1 as IDT/QA notes note for 3/3/24 to 3/9/24, there were no residents with weight losses over 3 pounds. Notes for 3/10/24-3/16/24 note R42's weight as 150 lbs, continue supplements. monitor, poor appetite, refuses supplements at times. There were no other IDT/QA meeting notes provided that mentioned R42's weight loss. Facility document labeled Weights and Vital Exceptions note that R42 was not weighted in April 2024. There was no dietary notes by V5 for the month of April 2024. R42's document labeled Weights and Vital Exceptions note on 5/21/24, R42 weighed 139.0 lbs which notes -10.0% change (comparison weight 12/5/23, 176.0 lbs , -21.0%, -37.0 lbs). There was no dietary note by V5 for the month of May 2024. There was no documentation of progress notes by the Registered Dietician (V5) for April and May 2024. R42's document labeled Weights and Vitals Exceptions document R42 weighed 137.0 lbs on 6/10/24 which notes a -7.5% change (comparison weight 3/12/24, 150.0 lbs, -8.7%, -13.0 lbs), -10.0% change (Comparison weight 1/10/24, 175.0 lbs, -21.7%, -38 lbs). R42's Dietary note dated 6/12/24 note high risk RD note d/t weight loss -5% in 1 month. The same document notes a CBW (current body weight) 150#, diet: Regular diet, regular texture, thin liquid consistency. Meal intake varied and improving after recent acute illness. Requesting health shakes. Will add and may mix with ice cream to improve acceptance. Recommend: add health shake BID, may mix with ice cream. R42's document labeled Weights and Vitals Exceptions note R42 weighed 134.5 lbs on 7/9/24 which is a -10.0% change (Comparison weight 3/12/24, 150.0 lbs, -10.3%, -15.5 lbs) Dietary note dated 7/24/24 note high risk RD note d/t weight loss >10% x 6 months. CBW: 134.5 Diet: Regular diet, regular texture, thin liquid consistency, health shakes BID. Meal intake varies at times. Typically eats breakfast well. Health shakes added 7/22/24. Appropriate to continue current interventions to support nutrition needs for weight maintenance. Monitor prn (as needed). R42's document labeled Weights and Vitals Exceptions documents no weight for the month of August 2024. There is no progress note by V5 for the month of August 2024. R42's document labeled Weights and Vitals Exceptions documents R42 weighed 131.0 lbs on 9/9/24 which is a -10.0% change (Comparison weight 3/12/24, 150.0 lbs, -12.7%, -19 lbs). Dietary note dated 9/18/24 notes high risk RD note d/t weight loss >10% x 6 months. CBW: 131#. Diet: Regular diet, Regular texture, thin liquid consistency, health shakes BID (twice daily) weight decline continues with recent interventions. Staff reports he typically eats well at lunch meal. Usually skips breakfast and eats light dinner meal. Likes to snack. Appropriate to add snacks between meals and add whole milk. On 9/26/24 at 2:35pm, V5 (Registered Dietician) said that she did not see R42 in April, May and August 2024 due to not being flagged for weight loss. V5 said there were no weights done for him to be flagged. V5 said that R42 tends to skip meals or skip breakfast and also has a tendency to refuse meals. V5 said the fact of him missing her recommendations versus the fact he often refuses meals or skips meals would not really make a difference. V5 said she sends her recommendations to the Administrator, the Director of Nursing and the Dietary manager and they are to speak with the doctor. V5 said she usually sees a resident with significant weight loss monthly. On 9/27/24, V6 (Dietary Manager) said that they do not document when supplements are given. V1 said he could not provide any documentation that they were given. V1 also said that R42 did not have any weekly weights documented from January 2024 to August 2024. R42 was placed on weekly weights on 9/27/24. On 10/3/24 at 12:10pm, V7 (friend/POA/Power of Attorney) said that R42 was not eating good prior to his admission to the facility. R42 said he just didn't really want to get up or eat. V7 said she was not made aware of R42's weight loss until 9/27/24 when the facility called to get her approval for starting an appetite stimulant. R42 said she has not been notified of R42 having any weight loss until then. On 10/3/24 at 11:51am, V5 said she did not know if R42 was being given supplements or not. V5 said she was told he refuses them a lot and in June they were requesting health shakes and said they could add with ice cream. V5 also said they tried other foods. V5 was asked how she knew his preferences since there was no documentation of those and replied she was told he likes snacks and cookies. V5 said that R42 was getting an appetite stimulant and was told he was eating better and was snacking well and since his appetites were improving, she didn't get more aggressive with her interventions. V5 was informed that R42 was not getting an appetite stimulant, however it was begun on 9/27/24. V5 said if she would have known R42 possibly wasn't getting health shakes and the appetite stimulant, her approach would have been more aggressive. On 9/26/24 at 2:00pm, V1 (Administrator) said the Dietician does not have to see a resident monthly. V1 said that R42 refused his weights for the month of August and April. V1 said she did not have any documentation for refusals by R42. V1 said that R42 was getting his health shakes with meals. V1 said that the team meets every morning and discusses weight loss/gains and wounds. V1 said she does receive the Dietary recommendations from V6 each month. V1 said that is a residents weight is off from the last weight, they weigh the resident again, but can not provide any documentation to that. On 9/27/24 at 1:00pm, V1 also said that the IDT (Interdisiplinary Team) meet weekly and discuss weight loss on all of the residents. V1 was asked should R42 have been put on weekly weights and she replied Yes, I guess he should have. V1 said they had a problem with scales and felt that was the problem with weights being off. V1 said she bought new scales in January of 2024. V1 was asked if they calibrated them and she replied yes. V1 said she don't know why the doctor didn't order the stimulant since they always agree with the dietary recommendations. V1 said the called the previous physician's office and they sent a copy to them that said she did not want to order the stimulant. V1 said that V6 asks residents about their likes and dislikes of food. V1 could not provide any documentation of where V6 asked about it. V1 said she would think with weight loss, you should ask about the resident's likes and dislikes. V1 said they do not notify the dietician in writing about a resident's weight loss, she stated they may by phone. On 10/2/24 at 2:35pm, V8 (CNA/Certified Nurse Assistant) said she works the hall R42 was on and she has not given him any health shakes until the other day and now they have a list of names and have to sign them off. V8 said they can not put their weekly weights in the computer and they do them on paper. V8 said she did re-weigh R42 but don't remember when, possibly in the past couple months. On 10/2/24 at 2:45pm, V9 (LPN/Licensed Practical Nurse) said to her knowledge, R42 has not been given any health shakes until last week. On 9/26/24 at 1:45pm, V6 (Dietary Manager) said that the dietician does see residents monthly if they have a significant weight loss. V6 said that R42 has been getting health shakes with his meals and when they are given with meals, they do not sign them off any where and can not provide any documentation that they were actually given. V6 said each month he gives the weights to the DON (Director of Nursing) the weights on each resident. V6 said he does receive the recommendations made by V6 each month. R42's DiningRD Request for Diet Change PCP Fax Report provided by the Facility on 9/26/24 dated 3/13/24 from V5 documents in part, Appropriate to consider appetite stimulant to support improved PO (by mouth) intake. Recommend: -consider appetite stimulant. This document did not have any comments from the physician or a signature. On 9/27/24 at 3:30pm V1 emailed another version of R42's DiningRD Request for Diet Change PCP Fax Report dated 3/13/24 from V5 that now had marked under comments, Do no Change current orders with an unrecognizable signature and a date of 3/15/24. On 9/27/24 at 2:30pm, V2 (DON/Director of Nurses) said that he faxed the unsigned March dietary recommendation for an appetite stimulant to the physician and he ordered Remeron 7.5 mg (milligrams) daily. Facility Document labeled Weight Assessment and Intervention (revised September 2017) note any weight change of 5% or more since the last weight assessment will be retaken the next day for confirmation. If the weight is verified, nursing will immediately notify the Dietician in writing. Verbal notification must be confirmed in writing. The Dietician will review the unit Weight record by the 15th of the month to follow individual weight trends over time. The same document notes Care planning for weight loss or impaired nutrition will be a multidisciplinary effort and will include the Physician, nursing staff, the dietician, the Consultant Pharmacist, and the resident or resident's legal surrogate. Individualized care plans shall address, to the extent possible: a. The identified cause of weight loss, b. Goals and benchmarks for improvement and c. time frames and parameters for monitoring and reassessment. Interventions for undesirable weight loss shall be based on careful consideration of the following: a. Resident choices and preferences c. Functional factors that may inhibit independent eating, d. Environmental factors that may inhibit appetite or desire to participate in meals .g. The use of supplementation and/or feeding tubes.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

MDS Data Transmission (Tag F0640)

Could have caused harm · This affected 1 resident

Based on record review and interview the facility failed to ensure that assessments were transmitted timely for 2 of 2 (R12 and R31) residents reviewed for assessments timely transmitted in a sample o...

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Based on record review and interview the facility failed to ensure that assessments were transmitted timely for 2 of 2 (R12 and R31) residents reviewed for assessments timely transmitted in a sample of 30. The Findings Include: 1. R12's face sheet documents an admission date of 12/7/21 and includes the following diagnosis: cognitive communication deficit, dementia, anxiety and weakness. R12's most recent MDS (Minimum Data Set) which was a quarterly documents it was completed 8/22/24. 2. R31's face sheet documents an admission date of 5/8/24 and includes the following diagnosis: cognitive communication deficit, depression, Parkinson's, and diabetes. R31's most recent MDS which was a quarterly documents it was completed 8/21/24. On 09/25/24 at 11:00 AM, V3 (MDS Coordinator) stated that the R12'S Quarterly MDS was complete by 8/22/24 when it was due but she didn't know how to transmit them until she called today to speak with her supervisor. At this same time V3 confirmed that R31's Quarterly MDS was due and completed on 8/21/24 but was submitted late also due to this error. On 9/26/24 at 2:00 PM, V1 (Administrator) provided a batch report that documents R12's MDS was due and completed on 8/22/24 but not transmitted and accepted until 9/25/24. This same report documents that R31's Quarterly MDS was due on 8/21/24 and completed but was not transmitted and accepted until 9/25/24.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0645 (Tag F0645)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to ensure a Level II Preadmission Screening and Resident Review (PASRR) was completed for a resident with a diagnosed mental disorder for 3 (R...

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Based on interview and record review, the facility failed to ensure a Level II Preadmission Screening and Resident Review (PASRR) was completed for a resident with a diagnosed mental disorder for 3 (R37, R46, R47) of 3 residents reviewed for PASRR Screening in the sample of 30. Findings Include: 1. R37's Face Sheet documented an initial admission date to the facility as 7/11/2024. Diagnoses listed on this form included unspecified psychosis not due to a substance or known physiological condition. R37's Notice of PASRR Level I Screen Outcome dated July 8, 2024, documented No Level II Required- No SMR (Serious Mental Illness). On 9/26/2024 at 9:23 AM, V4 (Business Office Manager) stated, she does complete the PASRR screening for residents in the facility. V4 stated, R37 did not get referred for a PASRR level II evaluation because he did not have a diagnosis that would qualify for a PASRR Level II. V4 stated, it is her understanding that the dementia diagnosis overrules the unspecified psychos diagnosis. 2. R46's Face Sheet documented an initial admission date to the facility as 11/24/2023. Diagnoses listed on this form included post-traumatic stress disorder (PTSD). R46's Notice of PASRR Level I Screen Outcome dated November 24, 2023, documented No Level II Required- No SMR (Serious Mental Illness). On 9/26/2024 at 9:25 AM, V4 stated, R46 did not get referred for a PASRR Level II evaluation. V4 stated, she had never had a resident admitted to the facility with a diagnosis of post-traumatic stress disorder (PTSD) to the facility and she did not know that the PTSD diagnosis would have been considered a serious mental illness. 3. R47's face sheet documents an admission date of 6/5/24. This same document lists the following diagnosis: unspecified psychosis, cognitive communication deficit, and dementia without behaviors, mood disturbance, anxiety, and psychotic disturbance. R47's admission MDS in Section A1500 documents that R47 does not have a serious mental illness or intellectual disability. On 9/26/24 at 11:00 AM, V1 (Administrator) confirms that a Level II PASRR was not complete for R47 due to him having a dementia diagnosis she didn't think it needed to be completed. On 9/24/24 at 1:00 PM, V1 stated that they do not have a PASRR policy, they just follow the regulation.
Apr 2024 3 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure that residents who require assistance with transfers into bed...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure that residents who require assistance with transfers into bed were assisted in a timely manner for 1 of 1 resident (R1) reviewed for Activities of Daily Living (ADL) in the sample of 17. Findings include: R1's Face Sheet, dated 04/17/24, documents an admission date of 03/14/23 to the facility with diagnoses of Type 2 diabetes mellitus, Hypertension, Chronic Kidney Disease Stage 4, and Arthritis. R1's Minimum Data Set (MDS) dated [DATE], documents in Section C a Brief Interview for Mental Status (BIMS) score of 8, indicating that R1 has moderately impaired cognition. Section GG documents R1 is dependent for transfers, toileting, showers, and personal hygiene. R1's Current Care Plan, documents a focus of Skin at risk for skin complications r/t related to incontinence, potential for friction/shearing and weakness. At increased risk for further skin breakdown due to refusal of pressure relieving boots with intervention of turn and position per facility protocol. At minimum every 2 hours, Focus of Dialysis renal hemodialysis r/t (related to) severe chronic kidney disease, Focus of R1 has an ADL (Activities of Daily Living) self-care performance deficit r/t (related to) weakness and impaired cognition. R1 is dependent with mobility and self-care task due to the need of 2 staff assist. He is able to feed himself with set-up assistance but may require verbal ques at times. He uses a w/c (wheelchair) for locomotion in which he is propelled by staff, Focus of R1 has a diagnosis of CKD (chronic kidney disease) stage 4 intervention includes plan rest periods as needed. On 04/15/24 at 3:15PM, R1 stated he has had to wait on several occasions to be laid down after getting back from dialysis. R1 stated that he is always so sick and very tired after he gets back from dialysis and just wants to lay down right away. R1 stated that one day last week it took staff a very long time to lay him down because they didn't have enough staff to help lay him down. R1 wasn't sure how long he had to wait, but he knows it took a very long time before they came and laid him down. R1 stated that they could use more staff at nighttime. On 04/17/24 at 8:30AM V5 (Transit Operation Director) stated that R1 was dropped off at the facility from dialysis at 6:23PM on 04/08/24. On 04/15/24 at 2:15PM, V3 (Regional Nurse) and V2 (Director of Nursing/DON) stated that they only had 1 nurse and 1 laundry staff on 04/08/24 until V4 (Care Plan Coordinator Nurse/CPC) came in at around 9:00pm. V3 and V2 stated that another staff member did come in to help V4 on the floor at around 10:00PM. They both stated that they had one certified nurse's assistant call off and the other one showed up but wouldn't clock in because she didn't want to work by herself. On 04/16/24 at 10:35AM, V4 (Care Plan Coordinator Nurse/CPC) stated that she did come in to work on 04/08/24 when they only had 1 nurse and 1 laundry staff in the building. V4 said that she got to the facility around 9:00PM. V4 stated that all nurses and certified nurse assistance work 12-hour shifts. V4 said on 04/08/24 that 2 certified nurse assistance's were scheduled to work 7:00PM to 7:00AM shift along with one nurse. V4 said that one of the certified nurse assistance's called off on 04/08/24 for the 7:00PM to 7:00AM shift. V4 stated that the other certified nurse assistance showed up and came into the building, but found out the other certified nurse assistance called in so she said that she wasn't clocking in to work unless there were other staff in the building besides her and one nurse. V4 said that since the certified nurse assistant didn't clock in to work it only left one nurse on the floor from 7:00PM until she arrived around 9:00PM on 04/08/24. V4 said that the administrator contacted her, and she came in to work at around 9:00PM. V4 said that they did have another staff member a certified nurse assistant come in around 10:00PM to work on the floor with her. V4 said that R1 was still up when she got to the facility at around 9:00PM and that she had to wait for the other certified nurse assistant to come in before she could put R1 to bed, because R1 was a mechanical lift transfer and she needed assistance with the transfer. V4 said that R1 was not put to bed until after 10:00PM on 04/08/24. V4 said that there was a couple of other residents she had to wait to lay down as well until the other certified nurse assistant came in. V4 said the facility usually has 1 or 2 nurses on the 7:00PM to 7:00PM shift and around 2-6 certified nurse assistants for the 7:00PM to 7:00AM shift every night. On 04/16/24 at 3:00PM, V2 (Director of Nursing/DON) said that she was aware that they only had 1 nurse and 1 laundry person in the building on 04/08/24 for several hours to take care of all the residents. V2 said that V4 came in around 9:00PM on 04/08/24 to work the floor as a CNA. V2 said she had another staff member a certified nurse assistant come in around 10:00PM to also work. V2 said that she has never had this happen before. V2 said night shift is normally 2 certified nurse assistants she would like to have 3-4 certified nurse assistants at nighttime. V2 said that they will normally have 2 nurses on nights as well. V2 said that she has never had just 1 nurse and 1 certified nurse assistant on night shift. V2 stated that she believes that they usually have enough staff on nights shift but that the staff that are working don't provide quality work when they are here. V2 said that she does think they could use some more staff on nights. On 04/17/24 at 12:00PM, V1 (Administrator) said that she was aware that they only had 1 nurse and 1 laundry person in the building on 04/08/24 for several hours from around 7:00PM to 9:00PM. V1 stated at 9:00PM that another nurse came in to work as a certified nurse assistant. V1 said then a certified nurse assistant came in at around 10:00PM to help out as well. V1 said they called her to let her know that one of the certified nurse assistants called off and that the other certified nurse assistants would not clock in because she didn't want to work by herself until they found someone. On 04/17/24 at 1:30PM, V1 stated that they do not have an activities of daily living (ADL) policy because they are just standards of practice.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to immediately report allegations of abuse to the Administrator for 4 ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to immediately report allegations of abuse to the Administrator for 4 of 13 residents (R14, R15, R16, and R17) reviewed for abuse in a sample of 17. Findings include: On 4/16/24 at 11:40AM, V9 (Certified Nurse Assistant/ CNA) stated that the V11 (Licensed Practical Nurse/LPN) has been rude and yells at R16 and R15. V9 said that R15 will touch other resident food and V11 will tell R15 to get his nasty fingers out of other residents' food. V9 said that V11 will yell at R16 to get away or move out of the way. V9 stated that she did not know who the abuse coordinator was and that she didn't know who to report abuse to. V9 said she wanted the number for public health to report the abuse to, but she said the administrator wouldn't give her the number for public health. V9 said that she wasn't aware of any other staff being verbally or physically abusive to any other resident. On 04/16/24 at 1:00PM, V7 (Certified Nurse Assistant/CNA) stated that V11 (LPN) has pushed R16 away from her when he gets to close. V7 stated that V11 has also slapped R14's hands when he starts grabbing at stuff or puts his hands on her. V7 stated that she has never reported any of this to the administrator. V7 stated that she did not know who the abuse coordinator was at the facility, and she was never trained on who the abuse coordinator was. V7 said she has asked for the number to public health to report the above incidents, but that V1(Administrator) would not give it to her. V7 said she feels like if she reported V11 to the other nurses on duty that they would tell V11 and nothing would get done about it. V7 said she really doesn't work with V11 much, but it's been about 2 weeks ago since the last time she worked with her. V7 said that was the last time she saw V11 being mean with R14 and R16. V7 said they also have another nurse V16 (LPN) who she tried to report that R17 wasn't doing very well to. V7 said that V16 stated that she wasn't going in R17 room to assess him, because he had head lice. V7 said R17 started to code and then V16 finally went into R17's room. R14's Face sheet, dated 04/18/24 document an admission date of 01/30/24, and diagnoses in part as encephalopathy, Alzheimer's disease, and unspecified psychosis not due to substance or known physiological. R14' s Minimum Data Set (MDS) dated [DATE], documents his Brief Interview of Mental Status (BIMS) score of 3, indicating that he has severely impaired cognition. R14' s MDS Section GG documents Toileting hygiene and showers as dependent. Upper and lower body dressing as partial/moderate assistance. R15's Face Sheet, dated 04/18/24 documents an admission date of 07/22/20, and diagnoses in part as unspecified dementia, schizophrenia, mild intellectual disabilities, cognitive communication deficit, and other recurrent depressive disorders. R15's Minimum Data Set (MDS) dated [DATE] Section C Brief Interview of Mental Status (BIMS) score of 99, indicating severely impaired cognition. R15's Section GG documents oral hygiene and toileting as partial/moderate assistance and showering, upper and lower body dressing as substantial/maximal assistance. R16's Face Sheet, dated 04/18/24 documents an admission date of 01/27/23, and diagnoses in part as diffuse traumatic brain injury without loss of consciousness, depression, anxiety disorder, and seizures. R16's MDS dated [DATE], documents in Section C a Brief Interview of Mental Status (BIMS) score of 10, indicating moderately impaired cognition. R16's Section GG documents toileting, showers, upper and lower body dressing and putting on and taking off shoes as supervision or touch assistance. R17's Face Sheet, dated 04/18/24 documents an admission date of 12/30/22, and diagnoses in part as secondary malignant neoplasm of other specified sites, other disorder of psychological development, personal history of malignant neoplasm of prostate, and personal history of malignant neoplasm of bone. R16's Minimum Data Set (MDS) dated [DATE] document in Section C a Brief Interview of Mental Status (BIMS) score of 99, indicating severely impaired cognition. R16 s Section GG documents dependent for eating, toileting, showering, upper and lower body dressing, and personal hygiene. On 04/17/24 at 12:00PM, V1(Administrator) stated she was not aware of any abuse to any resident until this surveyor reported the allegations that V7 and V9 reported concerning R14, R15, R16, and R17. V1 stated she will start investigations on those allegations. The Facility Abuse Prevention Training Program-Protocol reviewed and updated 2022, documents under Internal Reporting Employees are required to report any allegation of potential abuse, neglect, exploitation, mistreatment, or misappropriation of resident property they observe, hear about, or suspect to the administrator immediately, to an immediate supervisor who must then immediately report it to the administrator. In the absence of the administrator, reporting can be made to an individual who has been designated to act in the administrator's absence. Any employee who knows or suspects that abuse has occurred and has not reported the abuse or makes false allegations of abuse will face possible termination. Any employee who knows or suspects that abuse has occurred and makes an immediate report out of a legitimate concern shall not be penalized or reprimanded for making such report.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0725 (Tag F0725)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure sufficient staff were available to meet resident needs. This...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure sufficient staff were available to meet resident needs. This failure has the potential to affect all 56 residents living in the facility. Findings include: 1. On 04/15/24 at 3:15PM, R1 On 04/15/24 at 3:15PM, R1 stated he has had to wait on several occasions to be laid down after getting back from dialysis. R1 stated that he is always so sick and very tired after he gets back from dialysis and just wants to lay down right away. R1 stated that one day last week it took staff a very long time to lay him down because they didn't have enough staff to help lay him down. R1 wasn't sure how long he had to wait, but he knows it took a very long time before they came and laid him down. R1 stated that they could use more staff at nighttime. R1's Face Sheet, dated 04/17/24, documents an admission date of 03/14/23 to the facility with diagnoses of Type 2 diabetes mellitus, Hypertension, Chronic Kidney Disease Stage 4, and Arthritis. R1's Minimum Data Set (MDS) dated [DATE], documents in Section C a Brief Interview for Mental Status (BIMS) score of 8, indicating that R1 has moderately impaired cognition. Section GG documents R1 is dependent for transfers, toileting, showers, and personal hygiene. R1's Care Plan, documents a focus of Skin at risk for skin complications r/t related to incontinence, potential for friction/shearing and weakness. At increased risk for further skin breakdown due to refusal of pressure relieving boots with intervention of turn and position per facility protocol. At minimum every 2 hours, Focus of Dialysis renal hemodialysis r/t (related to) severe chronic kidney disease, Focus of R1 has an ADL (Activities of Daily Living) self-care performance deficit r/t (related to) weakness and impaired cognition. R1 is dependent with mobility and self-care task due to the need of 2 staff assist. On 04/17/24 at 8:30AM, V5 (Transit Operation Director) stated that R1 was dropped off at the facility from dialysis at 6:23PM on 04/08/24. On 04/15/24 at 2:15PM, V3 (Regional Nurse) and V2 (Director of Nursing/DON) stated that they only had 1 nurse and 1 laundry staff on 04/08/24 until V4 (Care Plan Coordinator/CPC) came in at around 9:00PM. V3 and V2 stated that another staff member did come in to help V4 on the floor at around 10:00PM. They both stated that they had one certified nurse's assistant call off and the other one showed up but wouldn't clock in because she didn't want to work by herself. On 04/16/24 at 10:35AM, V4 (Care Plan Coordinator Nurse/CPC) stated that she did come in to work on 04/08/24 when they only had 1 nurse and 1 laundry staff in the building. V4 said that she to the facility around 9:00PM. V4 stated that all nurses and certified nurse assistance work 12-hour shifts. V4 said on 04/08/24 that 2 certified nurse assistance's were scheduled to work 7:00PM to 7:00AM shift along with one nurse. V4 said that one of the certified nurse assistance's called off on 04/08/24 for the 7:00PM to 7:00AM shift. V4 stated that the other certified nurse assistance showed up and came into the building, but found out the other certified nurse assistance called in so she said that she wasn't clocking in to work unless there were other staff in the building besides her and one nurse. V4 said that since the certified nurse assistant didn't clock in to work it only left one nurse on the floor from 7:00PM until she arrived around 9:00PM on 04/08/24. V4 said that the administrator contacted her, and she came in to work at around 9:00PM. V4 said that they did have another staff member a certified nurse assistant come in around 10:00PM to work on the floor with her. V4 said that R1 was still up when she got to the facility at around 9:00PM and that she had to wait for the other certified nurse assistant to come in before she could put R1 to bed, because R1 was a mechanical lift transfer and she needed assistance with the transfer. V4 said that R1 was not put to bed until after 10:00PM on 04/08/24. V4 said that there was a couple of other residents she had to wait to lay down as well until the other certified nurse assistant came in. V4 said the facility usually has 1 or 2 nurses on the 7:00PM to 7:00PM shift and around 2-6 certified nurse assistants for the 7:00PM to 7:00AM shift every night. On 04/16/24 at 11:12AM, V13 (Certified Nurse Assistant/CNA) stated that they do have some problems with staffing especially the night shift. V13 said she did work on 04/08/24 when they had only one nurse and a laundry aid working. V13 said that she got off work at around 7:00PM that day. V13 said that one of the certified nurse assistants called in for night shift that night and the other certified nurse assistant wouldn't clock in. V13 said they let her leave because there were 2 certified nurse assistants from day shift still in the building at that time. On 04/15/24 at 11:16AM, R5 who was alert to person, place and time stated she feels like they could use some more help on the night shift. R5 said usually its one nurse and two certified nurse assistants at nighttime. On 04/15/24 at 11:35AM, R7 who was alert to person, place and time stated they don't have a lot of people on the night shift. R7 said that there is only a couple of people here in the building at night. On 04/15/24 at 12:00PM, R9 who was alert to person place and time stated he thinks they need more help in the evening. On 04/16/24 at 11:40AM, V9 (CNA) said that evening shift is usually always where it is short. V9 said she thought there have been only one staff on evening on a couple of occasions. V9 said that when she comes in the morning you can tell they were short. On 04/16/24 at 3:00PM, V2 (DON) said that she was aware that they only had 1 nurse and 1 laundry person in the building on 04/08/24 for several hours to take care of all the residents. V2 said that V4 came in around 9:00PM on 04/08/24 to work the floor as a CNA. V2 said she had another staff member a certified nurse assistant come in around 10:00PM to also work. V2 said that she has never had this happen before. V2 said night shift is normally 2 certified nurse assistants she would like to have 3-4 certified nurse assistants at nighttime. V2 said that they will normally have 2 nurses on nights as well. V2 said that she has never had just 1 nurse and 1 certified nurse assistant on night shift. V2 stated that she believes that they usually have enough staff on nights shift but that the staff that are working don't provide quality work when they are here. V2 said that she does think they could use some more staff on nights. On 04/17/24 at 12:00PM, V1 said that she was aware that they only had 1 nurse and 1 laundry person in the building on 04/08/24 for several hours from around 7:00PM to 9:00PM. V1 stated at 900PM that another nurse came in to work as a certified nurse assistant. V1 said then a certified nurse assistant came in at around 10:00PM to help out also. V1 said they called her to let her know that one of the certified nurse assistants called off and that the other certified nurse assistants would not clock in because she didn't want to work by herself until they found someone. The Resident Listing Report dated 4/17/24 documents there are 56 residents living in the facility.
Apr 2024 7 deficiencies 2 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Pressure Ulcer Prevention (Tag F0686)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to identify, assess, and implement treatment and interventions for pre...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to identify, assess, and implement treatment and interventions for pressure ulcers for 2 (R1, R2) of 3 residents reviewed for pressure ulcers in a sample of 6. This failure resulted in R1 developing a stage III pressure ulcer area to her left buttock. The findings include: 1. R1's Face Sheet documents that R1 was admitted to the facility on [DATE] with diagnoses of Sepsis, Unspecified Organism, Urinary Tract Infection, Site not specified, Bipolar Disorder, Unspecified, Unspecified Intellectual Disabilities, Unspecified Glaucoma, Acute Embolism, and thrombosis of superior vena cava. R1's Face Sheet documents a discharge date from the facility on 3/25/24. R1's Minimum Data Set (MDS) dated [DATE] documents in Section C, a Brief Interview for Mental Status (BIMS) score of 13, indicating that R1 is cognitively intact. Section GG, Functional Abilities and Goals, of the same MDS documents that R1 is dependent with all activities of daily living. R1's hospital notes Discharge summary dated [DATE], under Physical Exam documents in part . There was a 2-centimeter (cm) stage III sore on the left heel; No other sores or rashes noted. R1's Physician's Orders dated 2/20/2024 documents weekly skin check every day shift, every Wednesday. R1's admission Braden assessment dated [DATE] documents score of 10. A score of 12 or less indicates a High Risk for skin breakdown. R1's Initial Skin Alteration Record (Admission) dated 2/20/2024 documents in part . small, scabbed area to left buttock noted. There were no measurements or location of the wound on the left buttock noted on this initial admission skin assessment. On 3/28/2024, at 11:15 AM, V2 (Director of Nursing) stated that she completed R1's initial skin assessment on admission and noted a scabbed area to left buttock, the size of a small eraser. V2 stated that no measurements were taken of scabbed area to left buttock and no treatment was obtained for scabbed area to left buttock upon admission assessment. V2 stated that R1 developed another area to her inner buttock that was first identified on 3/03/2024, and an order for a dry dressing to her left buttock area was obtained and R1 saw V13 (primary physician) on 3/5/2024 and he referred R1 to the local wound clinic. V2 stated that it is her expectation of the nursing staff to complete weekly skin checks as ordered, initiate a skin alteration record for all new wound areas, and notify the physician to obtain any new treatments. R1's Treatment Administration Record (TAR) for February 2024 documents weekly skin check not being completed for 2/28/2024. There was no Braden assessment noted in R1's Electronic Health Record or provided for review upon request for the week of 2/28/2024. R1's TAR for February and March 2024 documents left heel wound, cleanse with normal saline and apply topical ointment with moist dressing and wrap with another dressing every day shift with a start date of 2/21/2024. R1's TAR for 2/25/2024 and 2/28/2024 does not document the treatment as being completed. R1's Skin Monitoring: Shower Sheets dated 2/23/2024 documents an area to left heel (nurse aware); 2/29/2024 documents an area to left heel; 3/01/2024 documents an area to left heel; 3/7/2024 documents an area to left buttock, left heel (nurse notified); 3/14/2024 documents an area to left buttock and left heel; 3/17/2024 documents self-inflicted scratches to chest area, an area to left buttock and left heel; 3/19/2024 documents self-inflicted scratches to chest, and area to left buttock and left heel. R1's TAR for March 2024 documents cleanse wound to left heel, apply foam dressing, wrap with dry dressing, every day shift with a start date of 3/07/2024 and a discontinued date of 3/19/2024. R1's Progress Notes dated 3/01/2024, at 10:39 AM by V12 (Licensed Practical Nurse/LPN) documents in part . Wound to left buttock dry dressing applied. R1's Progress Notes dated 3/03/2024 at 2:28 PM by V12 documents During personal care, 3.5 centimeters (cm) x 4.5 cm area with eschar found on left buttocks; V13 (primary physician) notified; orders to cover area with dry dressing and change daily. R1's TAR for March 2024 documents Place dry dressing on open area to left buttocks daily with a start date of 3/04/2024, 7:00 AM. On 3/26/2024, at 10:20 AM, V10 (CNA) stated that when R1 was admitted she noticed little sores all over her body. V10 stated that she remembers R1 having an open area to her buttock and reported to it to V12 (LPN). On 3/26/2024, at 10:45 AM, V12 (LPN) stated that she reported to V13 (primary physician) on 3/03/2024 that R1 had an area to her left buttock and he ordered a dry dressing and referred her to the wound clinic. V12 stated that R1 went out to the wound clinic on 3/12/2024 and saw V31 (wound physician) and came back with new orders. V12 stated that she updated V30 (guardian) about this area. R1's physician's notes dated 3/05/2024 at 5:30 PM by V13 documents in part . pressure sores to left buttock . left buttock acquired since admission .4 centimeter (cm) soft eschar left buttock . refer to wound clinic for left buttock. R1's Weekly Skin Alteration Record dated 3/06/2024 documents left gluteal fold, 4 cm x 3 cm, open area with eschar); Type of Wound: Pressure, wound margins/edges document irregular, erythema; Peri-Wound area intact; Healing process: new wound; Comments: R1 will see local wound physician at local wound clinic. R1's Braden assessment dated [DATE] documents a score of 11, indicating that R1 is a high risk for skin breakdown. R1's Wound notes dated 3/12/2024 by V31 (wound physician) documents in part .Pt (patient) presents for evaluation of left buttock pressure ulcer. The wound note documents a location of left buttock unstageable pressure ulcer and documents measurements of 3.7cm x 4.5cm. Post debridement measurements are documented as 3.7 cm x 4.5 cm x 5 mm (millimeters) full thickness to adipose tissue. Under the Assessment/ Plan it documents in part .eschar and nonviable tissue was debrided from the wound . Under the section Plan it documents wash wound daily with soap and water; pack with polymen silver; secure with 4 x 4 and medipore tape; will call with culture results; follow up in one week. R1's Weekly Skin Alteration Record dated 3/13/2024 documents in part . Weekly skin check completed . R1 has a red area to back of left foot with daily treatment . R1 has a discolored area to back of left foot . R1 has an unstageable area of 3.7cm x 4.5cm to left lower buttock . R1 is seeing local wound clinic for these wounds. No measurements noted for left heel for weekly skin alteration dated 3/13/2024. R1's Braden assessment dated [DATE] documents score of 11, indicating that R1 is a high risk for skin breakdown. R1's Wound notes dated 3/19/2024 by V31 (wound physician) documents Pt (patient) presents for follow up of stage III left buttock pressure injury and new left heel ulcer stage II. Wound #1 is documented as a left buttock unstageable pressure ulcer with measurements of 4.0 cm x 3.9 cm x 6 mm. Wound #2 is documented with a location of left heel with measurements of 2 cm x 2 cm x 1 mm. Under Assessment/Plan it documents in part .last visits cultures revealed proteus mirabilis in the wound. A topical compound was prescribed . Under the section Plan it documents the following: wash wound daily with soap and water, apply wet to dry dressing BID (twice a day) to both wounds until the compound topical antibiotic arrives, secure with 4 x4 and medipore tape, when topical compound arrives, stop wt to dry, apply topical compound antibiotic as prescribed, secure with telfa and medipore tape, turn q (every) 2 hours, do not apply direct pressure to wounds, increase protein intake, follow up in 1 week, watch for signs of infection, fever, chills, redness, excessive or foul drainage, increase in pain. There was no order documented in the Electronic Health Record of R1's protein intake being increased as recommended on the wound notes by V31. R1's Weekly Skin Alteration Record dated 3/20/2024 documents in part .Weekly skin completed .R1 has an area to the back of the left foot that has opened up .See TAR for new order from wound doctor .R1 has a discolored area to back of left heel .R1 has unstageable pressure area of 3.7cm x 4.5cm to left lower buttock .R1 is seeing wound clinic for these wounds .New treatment orders on TAR. R1's hospital notes dated 3/21/2024 under Assessment documents in part . R1 has dressing to top of left foot, dressing to left buttock, dressing to right upper arm, scab to the back of neck, rash like area to center of chest and what appears to be an old ligature/scabbed area to left forearm; All areas are old and scabbed. There was no documentation of a wound to the left heel. On 3/26/2024, at 2:17 PM, V13 (Primary Physician) stated that he has been involved in R1's care for years, he was her medical provider at her previous facility she lived at for many years. V13 states that R1 is severely, cognitively impaired and has had a severe physical decline over the past year and prognosis has not been great. V13 recalls being informed of open area to left buttock on 3/03/2024 and giving treatment orders for it. V13 stated that R1 was being followed by an outside wound clinic for area to left buttock. V13 commented that the staff know the importance of notifying V13 of any new and changing skin conditions. On 3/27/2024, at 8:45 AM, V29 (LPN) stated that he works for this facility and also the previous facility that R1 was at. V29 stated that back in January 2024, R1 lost mobility of her right side. V29 stated that R1 would not cooperate fully but it is possible she had a stroke. V29 stated that he remembers R1 having an open area to her left heel and left buttock. V29 stated that she had a treatment for both and those treatments were done on day shift. On 4/01/2024, at 9:35 AM, V31 (wound physician) stated that he saw R1 in the clinic on 3/19/2024 for a follow-up to her stage III left buttock pressure ulcer and for her stage II left heel pressure ulcer. V31 stated that R1 was not a mobile resident and would need to be turned and repositioned on a regular schedule at least every two hours. V31 stated that it does not take a long time to develop a pressure area, could be less than two hours if not consistently turned and repositioned. On 4/01/2024, at 1:45 PM, V31 (wound physician) stated that he was only made aware of R1's left buttock wound when she first came to the clinic on 3/12/2024. V31 stated that they did not do a whole-body assessment on R1 that day. V31 stated the skin assessment was a focused skin assessment on just the left buttock. V31 stated that he saw R1 again on 3/19/2024 and the left heel area had been added to that appointment. V31 stated that only those two areas were the ones assessed for the 3/19/2024 appointment. On 4/01/2024, at 1:50 PM, V13 (primary physician) stated that he was not made aware of a scabbed area to the left buttock when R1 was admitted on [DATE] and no treatment was ordered at that time. V13 stated that he came to see R1 on 3/05/2024 and assessed her left buttock that showed dry eschar, not particularly affecting her general health. V13 stated that he referred R1 to the wound clinic so it could be debrided. V13 stated that he did not refer R1 to the wound clinic for her left heel wound. V13 stated that her left heel had good, granulating tissue and did not feel she needed to be referred to the wound clinic at that time. R1's Baseline Care Plan, dated 2/22/24, documents no wounds or interventions to prevent skin breakdown. R1 was sent to the hospital on 3/21/2024 with no interventions for pressure ulcers or to prevent skin breakdown in place. R1's Comprehensive Care Plan was not initiated until 3/25/2024. 2. R2's Face sheet documents admitted to the facility on [DATE] with diagnoses of Encephalopathy, Urinary Tract Infection, Chronic Kidney Disease, Type 2 diabetes, unspecified, Type 2 Diabetes Mellitus without complications, essential (Primary) Hypertension, unspecified Atrial Fibrillation, Fibromyalgia, morbid (severe) obesity, Arthropathy, unspecified. R2's Minimum Data Set (MDS) dated [DATE] documents Section C, documents a Brief Interview for Mental Status (BIMS) score of 13, indicating that R2 is cognitively intact. Section GG, Functional Abilities and Goals, documents that R2 requires setup or clean-up assistance with eating, supervision or touching assistance with oral hygiene, dependent with toileting hygiene, showering, upper/lower body dressing, putting on/off footwear, personal hygiene, bed mobility and transfers. R2's Treatment admission Record documents the following orders related to wound care: Silvadene External Cream 1 % (Silver Sulfadiazine)(SSD) Apply to left buttock topically every day shift for wound apply SSD, collagen powder, calcium alginate pad, and dry dressing daily and as needed. -Start Date 3/13/2024 0700 (7:00 AM); Weekly Skin Check on Friday 7A-7P every day shift every Fri for skin integrity. -Start Date 3/08/2024 0700 (7:00 AM); Weekly Skin Check on Mondays 7A-7P every day shift every Monday for skin integrity. Start Date 2/26/2024 0700 -D/C (discontinue) Date 3/06/2024. R2's Baseline Care Plan, dated 2/23/24, under Functional Abilities and Goals-Mobility Substantial/ maximal assistance is marked for roll left to right, sit to lying, lying to sitting in the side of the bed, sit to stand, chair/ bed-to-chair transfer, toilet transfer, and tub/shower transfer. Under Bowel and Bladder documents that R2 is frequently incontinent of bowel and bladder. Under Skin Risk the boxes for current skin integrity issues and history of skin integrity issues are not marked. R2's Braden assessment dated [DATE] documents score is 16, a score of 15-16 indicates a Low Risk. Under the section Moisture, Occasionally moist: Skin is occasionally moist, requiring and extra linen change once a day is marked. Under the section Friction & Shear, Potential Problem: Moves freely or requires minimum assistance. During a move skin probably slides to some extent against sheets, chair, restraints, or other devices. Maintains relatively good position in chair most of the time but occasionally slides down is marked. R2's Initial Skin assessment dated [DATE] documents Skin pink, warm & dry. No redness noted to bony prominences. Multiple discolorations noted to BUE (bilateral upper extremities) r/t (related to) IV (intravenous) & blood draws in hospital. Redness/excoriation noted to bottom/peri-area with barrier cream applied. Dry scaly skin noted to bilateral ankles & feet. Bilateral heels intact. No open areas or areas of concern noted at this time. R2's Care Plan dated 3/13/2024 documents a Focus area of: R2 has potential/actual impairment to skin integrity related to pressure injury (stage 2) to left buttock. Goals: R2 has potential/actual impairment to skin integrity related to pressure injury (stage 2) to left buttock with a target date of 6/11/2024. Interventions: Follow facility protocols for treatment of injury. Monitor/document location, size, and treatment of skin injury. Report abnormalities, failure to heal, signs and symptoms of infection, maceration, etc. to primary physician. Use caution during transfers and bed mobility to prevent striking arms, legs, and hands against any sharp or hard surface with a start date of 3/13/2024. On 4/2/2024, at 3:00 PM, V9 (Regional Clinical Reimbursement) stated that if a resident has a pressure relieving mattress or cushion, it should be listed as an intervention in their care plan. R2's Weekly Skin Alteration Record dated 3/13/2024 documents left buttock, small pea size open area with pink wound bed measuring 0.5cm x 0.5cm. On 3/25/2024, at 2:00 PM, R2 stated that they just don't turn you enough here. R2 states that staff are sweet and try their best here, but there just aren't enough people. R2 reports she got in her chair at around 8:00 AM or 9:00 AM and has been in her chair since then. R2 reports that they forgot to put her pressure relieving cushion in her chair. R2 was observed to not have cushion in her chair and the pressure relieving cushion was observed lying on her bed at this time. R2 was observed with the call light around her wrist, she states it is her preference because she needs it and always knows where it is. R2 stated that her bottom hurts at this time, but the incontinence brief she wears does make it worse. On 3/25/2024, at 2:45pm, R2 was observed sitting on edge of chair, restless with expressions of pain. R2 stated that her bottom and legs hurt, and she just wanted to lay down. On 3/25/2024, at 3:15pm R2 was laid down and wound treatment was observed. V5 (Licensed Practical Nurse) performed wound care with the assistance of V7 (Certified Nurse's Assistant). Left buttock wound has pink wound bed with no drainage noted or signs and symptoms of infection noted. V5 performed treatment as ordered with no concerns of infection control noted. R2 tolerated treatment with no complaints of pain or discomfort noted. The facility's Decubitus/Pressure Area policy dated January 2014 documents under Policy: To ensure a proper treatment has been instituted and is being closely monitored to promote the healing of any pressure ulcer, once identified; Procedure: Upon identification of skin breakdown, the following will be completed: 1. Pressure area will be assessed and documented; 2. Complete all areas of a wound assessment following National Pressure Ulcer Advisory Panel (NPUAP) guidelines: i) Document size, stage, site, depth, drainage, color, odor, and treatment (upon obtaining from the physician); 4. Documentation of the pressure area must occur upon identification and at least once each week. The facility's Preventative Skin Care policy dated January 2014 documents under Policy: To provide preventative skin care through repositioning and careful washing, rinsing, drying, and observation of the resident's skin condition to keep them clean, comfortable, well-groomed, and free from pressure ulcers; under Procedures: 1. All residents will be assessed using the Braden Pressure Ulcer Scale at the time of admission and weekly x 4, then will be reassessed at least quarterly and/or as needed; 3. After thorough cleaning of the skin, lotion may be applied and observation of any reddened areas will be reported to the Charge Nurse; 5. Any resident identified as being at high risk for potential skin breakdown shall be turned and repositioned at a minimum of every two (2) hours.
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Deficiency F0740 (Tag F0740)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to implement interventions for self-injurious behaviors and obtain nec...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to implement interventions for self-injurious behaviors and obtain necessary behavioral health services for 1 (R1) of 1 resident reviewed for behavioral health in a sample of 6. This failure resulted in R1 developing cellulitis to a self-inflicted wound to the chest wall. The findings include: R1's Face Sheet documents R1 was admitted to the facility on [DATE] with a diagnosis including Bipolar Disorder, Unspecified, and Unspecified Intellectual Disabilities. R1's Face Sheet documents a discharge date from the facility of 3/25/24. R1's Minimum Data Set (MDS) dated [DATE] documents a Brief Interview for Mental Status (BIMS) score of 13, indicating R1 was cognitively intact. This same MDS documents R1's Functional Abilities and Goals as Dependent with all activities of daily living. R1's baseline care plan, dated 2/22/24, the section Active diagnoses contributing to admission is left blank. There is no documentation of R1's self-injurious behavioral concerns and the Social Services section is left blank. R1's Care Plan dated 3/25/2024 (date of R1's discharge from the facility per Face Sheet) does not document scratching or self-injurious behaviors. On 3/25/2024, at 8:50 AM, V30 (Guardian) stated that she did not visit R1 while she was at the facility. V30 stated that she visited R1 when she was at the emergency room on 3/21/2024. V30 stated that she did not disclose any self-injurious behavior to the facility when R1 got admitted to the facility. V30 stated that R1 wore mittens at her previous facility to help keep her from scratching herself. On 3/26/2024, at 10:20 AM, V10 (Certified Nurse Assistant/CNA) stated that when R1 was admitted she noticed little sores all over her body. V10 stated that R1 would have repetitive scratching to different areas on her body and had to be redirected multiple times. V10 denies being informed of R1's chronic self-injurious behaviors. On 3/26/2024, at 10:40 AM, V11 (CNA) stated that she remembers seeing multiple scratch areas to R1's chest like she had dug into her chest. V11 stated that the staff would put socks over her hands to help keep her from scratching. V11 denies being informed of R1's chronic self-injurious behaviors. On 3/27/2024, at 8:20 AM, V20 (CNA) stated that she recalled R1 scratching her upper arms first about a week after she got admitted and reported this to V12 (LPN). On 3/26/2024, at 2:05 PM, V12 (Licensed Practical Nurse/LPN) stated that it was reported to her on 3/17/2024, that R1 had scratched her chest area. V12 stated that when she assessed her, she noticed R1 had dug into her chest hard. V12 stated that she notified V13 (Primary Physician) about R1's scratches to her chest. V12 stated that V13 told her that this was a long-time behavior of R1 and that her previous facility used mittens to cover her hands to keep her from scratching herself. V12 stated that she told him that mittens are not available at the facility. V12 stated that after she told him that, V13 hung up on her. V12 stated that she found soft, no-show socks and placed them on R1's left hand. V12 stated that R1 would rub her hand against her to remove the sock and continue to scratch herself. On 3/26/2024, at 2:17 PM, V13 (Primary Physician) stated that he has been involved in R1's care for years and was her medical provider at the previous facility she lived at for many years. V13 confirmed that R1 did have a history of self-injurious behavior including, scratching, picking and occasionally biting. V13 states that R1 was severely cognitively impaired and has had a severe physical decline over the past year and prognosis has not been great. V13 recalls being notified about new area to chest from R1 scratching and that he had advised the facility to use mittens as they have used in the past with R1 at her previous residence. V13 denied being informed that the facility did not have mittens or that they were using socks instead. On 3/26/2024, at 2:50 PM, V9 (Regional Director Clinical Reimbursement) stated that it is not an expectation for the facility to call a resident's previous facility concerning a resident's history, if they were admitted from a hospital and not a facility of residence. Unless a problem would arise, V9 stated the same regarding residents with intellectual disabilities/developmental disabilities or psychiatric diagnosis. On 3/27/2024, at 8:45 AM, V29 (LPN) stated that he works for this facility as well as the previous facility where R1 resided. V29 stated that R1 has a chronic behavior of scratching herself. V29 stated that at her previous facility, they would put mittens over her hands to keep her from scratching. V29 stated that it would not be uncommon for R1 to rub a spot open in two hours, it would happen so quickly at times. V29 stated that he works mainly at night at this facility and while he worked R1 was usually in bed, calm and quiet. On 3/27/2024, at 2:15 PM, V8 (CNA) stated that R1 scratched herself hard one day in the upper chest area. V8 stated that soft, fuzzy socks were placed over her hands to help to keep her from scratching self. On 3/27/2024, at 3:35 PM, V7 (CNA) stated that two weeks after R1 got admitted , she noticed her scratching her stomach, chest, and arms. V7 stated that she reported it to V12 (LPN) and was told they were going to monitor her scratching. On 3/27/2024, at 3:45 PM, V16 (CNA) stated that R1 would scratch herself with her left hand and soft socks were placed over her hands to help keep her from scratching herself. V16 stated that she reported R1's scratching herself to V12 (LPN) and that V12 applied some cream to her scratches. On 4/2/2024, at 10:45 AM, V2 (Director of Nursing/DON) stated that she did not receive any information about R1's medical or psychosocial history from V30 (Guardian). V2 stated that she spoke with a staff from her previous facility when she came to visit R1 but did not ask about her previous history at that time. R1's progress notes dated 3/16/2024 at 9:55 PM and written by V32 (LPN) documents in part . R1 has been scratching self to chest, stomach, arms. R1's progress notes dated 3/17/2024 at 2:44 PM and written by V12 (LPN) documents (R1) noted scratching her chest. Area cleansed and cream added. R1 went right back to scratching the area. Called (V13 Primary Physician) and he said she wore mittens at her facility. No mittens available. (R1) was placed in non-latex gloves and could no longer scratch area. R1's progress notes dated 3/19/2024 at 1:35 PM and written by V12 (LPN) documents in part .(R1) has self-inflicted scratches to middle chest. R1's hospital notes dated 3/21/2024 documents in part . Presents to emergency department with complaints of low oxygen .(R1) also has several skin wounds and ulcerations from chronic staph infections .(R1) also has cellulitis and possible aspiration pneumonia . started on intravenous antibiotics . been accepted to another higher level of care hospital and being transferred . Diagnosis - Cellulitis of chest wall. On 4/3/2024, at 1:25 PM, V1 (Administrator) stated that she spoke with V35 (staff form R1's previous facility) about R1's medical history and V1 stated that V35 told her that R1 did not have any behaviors but that she might curse at you occasionally. V1 stated that she always tries to get the previous history on residents from hospitals or other facilities before they get admitted . V1 stated that it is very important to her to know about any resident's behaviors so a decision can be made if the facility can meet their needs or not. On 4/2/2024, at 3:00 PM, V9 (Regional Director Clinical Reimbursement), stated that he was unaware of the staff placing socks on R1's hands to help prevent her from scratching herself. V9 stated that it is his expectation of the nursing staff to perform an assessment, get a consent from guardian, and obtain a physician's order before ever implementing placing a sock or any other restraint device on a resident. V9 stated that the nursing staff should have obtained an order for mittens when V13 (primary physician) suggested it. The facility's Behavioral Assessment, Intervention, and Monitoring policy (revision date December 2016) documents in part under the section Policy Statement, 1. Behavioral symptoms will be identified using facility-approved behavioral screening tools and the comprehensive assessment. Under the section titled Assessment it documents in part 1. As part of the initial assessment, the nursing staff and attending physician will identify individuals with a history of impaired cognition, altered behavior, and mental illness (bipolar, schizophrenia). 2. As part of the comprehensive assessment, staff will evaluate, based on input from the resident, family and caregivers, review of medical record and general observations: a. The resident's usual patterns of cognition, mood, and behavior; b. The resident's usual method of communicating things like pain, hunger, thirst, and other physical discomforts; and c. The resident's typical or past responses to stress, fatigue, fear, anxiety, frustration, and other triggers. 3. The nursing staff will identify, document, and inform the physician about specific details regarding changes in an individual's mental status, behavior, and cognition, including: a. Onset, duration, intensity, and frequency of behavioral symptoms; b. Any precipitating or relevant factors, or environmental triggers (e.g., medication changes, infection, recent transfer from hospital); and c. Appearance and alertness of the resident and related observations. 4. New onset or changes in behavior will be documented regardless of the degree of risk to the resident or others. Under the section titled Cause & Identification it documents 1. The interdisciplinary team will thoroughly evaluate new or changing behavioral symptoms in order to identify underlying causes and address any modifiable factors that may have contributed to the resident's change in condition. Under the section titled Management it documents 1. The interdisciplinary team will evaluate behavioral symptoms in residents to determine the degree of severity, distress and potential safety risk to the resident, and develop a plan of care accordingly. Safety strategies will be implemented immediately if necessary to protect the resident and others from harm 2. The care plan will incorporate findings from the comprehensive assessment and be consistent with current standards of practice. 3. The resident and family or representative will be involved in the development and implementation of the care plan. Resident and family involvement or attempts to include the resident and family in care planning and treatment, will be documented. 4. The resident and family/representatives will be informed of the resident's condition as well as the potential risks and benefits or proposed interventions .7. Interventions will be individualized and part of an overall care environment that supports physical, functional, and psychosocial needs, and strives to understand, prevent, or relieve the resident's distress or loss of abilities. 8. Interventions and approaches will be based on a detailed assessment of physical, psychological, and behavioral symptoms and their underlying causes, as well as the potential situational and environmental reasons for the behavior. Under the section titled Monitoring it documents 1. If the resident is being treated for altered behavior or mood, the IDT (Interdisciplinary Team) will seek and document any improvements or worsening in the individual's behavior, mood, and function. 2. The IDT will monitor the progress of individuals with impaired cognition and behavior until stable. New or emergent symptoms will be documented and reported. 3. Interventions will be adjusted based on the impact on behavior and other symptoms, including any adverse consequences related to treatment .7. If any devices (restraints) are prescribed, the IDT (Interdisciplinary Team) will monitor the situation to ensure that they are beneficial to the individual (for example, enhancing function and improving symptoms) and are not causing complications or disabling the individual. a. This will be done frequently when such devices are first employed and regularly thereafter for as long as they are used. b. Over time, the staff will reduce the use or remove such devices, or will document why such attempts are not feasible.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0604 (Tag F0604)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation, and record review, the facility failed to assess and monitor for proper physical restraint use ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation, and record review, the facility failed to assess and monitor for proper physical restraint use for 3 of 3 residents (R1, R4, R5) reviewed for restraints in a sample of 6. The findings include: 1. R1's Face Sheet documents R1 was admitted to the facility on [DATE] with diagnoses including Bipolar Disorder, Unspecified and Unspecified Intellectual Disabilities. R1's Face Sheet documents discharged from the facility on 3/25/2024. R1's Minimum Data Set (MDS) dated [DATE] documents Section C, Brief Interview for Mental Status (BIMS) score is 13, indicating R1 is cognitively intact. Section GG, Functional Abilities and Goals, documents that R1 is dependent with all activities of daily living. On 3/26/2024, at 10:40 AM, V11 (Certified Nursing Assistant/CNA) stated that she remembers seeing multiple scratch areas to R1's chest like she had dug into her chest. V11 stated that the staff would put socks over her hands to help keep her from scratching. On 3/27/2024, at 8:45 AM, V29 (Licensed Practical Nurse/LPN) stated that he works for this facility and the previous facility that R1 was at. V29 stated that R1 has a chronic behavior of scratching herself. V29 stated that at her previous facility, they would put mittens over her hands to keep her from scratching. On 3/27/2024, at 2:15 PM, V8 (CNA) stated that R1 scratched herself hard one day in the upper chest area. V8 stated that soft, fuzzy socks were placed over her hands to help to keep her from scratching herself. On 3/27/2024, at 3:45 PM, V16 (CNA) stated that R1 would scratch herself with her left hand and soft socks were placed over her hands to help keep her from scratching herself. V16 stated that she reported R1's scratching to V12 (LPN) and that V12 put some cream on her scratches. On 3/26/2024, at 2:05 PM, V12 (Licensed Practical Nurse/LPN) stated that it was reported to her on 3/17/2024, that R1 had scratched her chest area. V12 stated that when she assessed her, she noticed R1 had dug into her chest hard. V12 stated that she notified V13 (Primary Physician) about R1's scratches to her chest. V12 stated that V13 told her that this was a long-time behavior of R1 and that her previous facility used mittens to cover her hands to keep her from scratching herself. V12 stated that she told him that mittens are not available at the facility. V12 stated that after she told him that, V13 hung up on her. V12 stated that she found soft, no-show socks and placed them on R1's left hand. V12 stated that R1 would rub her hand against her to remove the sock and continue to scratch herself. On 3/25/2024, at 8:50 AM, V30 (Guardian) stated that she did not visit R1 while she was at the facility. V30 stated that she visited R1 when she was at the emergency room on 3/21/2024. V30 stated that she did not disclose any self-injurious behavior to the facility when R1 got admitted to the facility. V30 stated that R1 wore mittens at her previous facility to help keep her from scratching herself. On 3/26/2024, at 2:17 PM, V13 (Primary Physician) stated that he has been involved in R1's care for years, he was her medical provider at her previous facility she lived at for many years. V13 confirmed that R1 did have a history of self- injurious behavior including, scratching, picking and occasionally biting. V13 states that R1 was severely cognitively impaired and has had a severe physical decline over the past year and prognosis has not been great. V13 recalls being notified about a new area to chest from R1 scratching and that he had advised the facility to use mittens as they have used in the past with R1 at her previous residence. V13 denies being informed that the facility did not have mittens or that they were using socks instead. On 4/2/2024 at 10:45 AM, V2 (Director of Nursing/DON) stated that R1 was not assessed for a physical restraint before socks were placed on her hands/wrists. V2 stated that R1 was not assessed to see if she could remove the socks from her hands/wrists. There was no restraint assessment found in R1's medical record regarding socks. 2. R4's Face Sheet documents R4 was admitted to the facility on [DATE] with diagnoses including Encephalopathy, Unspecified and Alzheimer's Disease, Unspecified. R4's Minimum Data Set (MDS) dated [DATE] documents in Section C, a Brief Interview for Mental Status (BIMS) score of 3, indicating that R4 has severe cognitive impairment. Section GG, Functional Abilities and Goals, documents that R4 requires set-up or clean-up assistance with eating; partial/moderate assistance with oral hygiene, upper /lower body dressing, putting on/off footwear, personal hygiene; dependent with toileting hygiene, showering, toilet transfers; and requires supervision or touching assistance with bed mobility, and chair to bed transfer. R4's Care Plan dated 2/12/2024 documents a Focus area of: (R4) is at risk for falls r/t (related to) Confusion, Psychoactive drug use (Seroquel), Unaware of safety needs with an initiation date of 2/06/2024; Goal: (R4) will not sustain serious injury through the review date. Date Initiated: 02/12/2024 Target Date: 05/12/2024; Interventions: 2/7/2024- Lap buddy while in w/c (wheelchair) to promote proper positioning and comfort while in wheelchair. R4's Care Plan documents a Focus area of: (R4) requires a tray table on geri chair (geriatric reclining chair) during meal times with start date of 3/26/2024; Goal: R4 will remain free from complications related to tray table use on geri chair with a target date of 5/12/2024; Interventions: Evaluate need for restraints and reduce as appropriate; Keep R4 close to areas that are supervised; Provide hazard free environment; Reposition every two hours with a start date of 3/26/2024. R4's Physical Restraint/Device - Initial/Full Comprehensive Evaluation dated 2/7/2024 documents medical reason for device or restraint: lap buddy to aide in positioning. The evaluation further documents that R4 has motor agitation, behavior symptoms, resists treatment, medications, food, poor working balance/coordination, cognitive/communication deficits, and decreased safety awareness/impulsive. On 4/2/2024, at 3:30 PM, V9 (Regional Clinical) stated that he discovered R4 using a lap buddy when he came to the facility on 2/12/24. V9 stated that R4 was able to remove the lap buddy but did not have an assessment completed prior to use and consent needed to be obtained. V9 stated that he received consent for the lap buddy on 2/12/2024 and the lap buddy was initiated on 2/7/2024. R4's Physical Restraint/Device - Initial/Full Comprehensive Evaluation dated 3/26/2024 documents tray table to be utilized on geri-chair during mealtimes to increase independence with consumption. Tray table will also serve as a boundary identifier. This evaluation further documents R4's physical restraint/device risks of: history of falls, decreased balance/dynamics, decreased lower extremity strength, poor sitting balance, poor trunk/body control; and documents benefits of: enhances functional status/ability, maintain correct positioning, prevent falling, enhances psychosocial well-being. This evaluation documents that no physician's order was obtained for tray table and documents and initiation date of 2/7/2024. On 4/2/2024, at 3:05 PM, V5 (LPN) stated that R4 has been using the geri-chair with tray table for about a month. V5 stated that R4 uses the tray table at mealtimes and then it is taken off. On 4/2/2024, at 3:10 PM, V2 (DON) stated that R4 has been using the geri-chair with tray table for about a month. V2 stated that the decision was made to use the geri-chair with tray table for meals. V2 stated that R4 was currently in a wheelchair with a lap buddy and during meals, R4 would take his lap buddy and use it to swipe his food and drinks off of the table. V2 stated that R4 would not eat well in the dining room using the lap buddy with his wheelchair. V2 stated that R4's appetite has improved since using the geri-chair with tray table. V2 stated that a lap buddy was used with R4 related to his history of falls at home and a couple of falls after he got admitted to the facility. V2 stated that R4 would try to slide out of his wheelchair and the lap buddy was applied to help aid in positioning for R4. On 4/2/2024, at 3:15 PM, V8 (CNA) stated that R4 has been using his geri-chair with tray table for about a month. V8 stated that R4 only uses it for meals and then the tray table is supposed to be taken off. 3. R5's Face Sheet documents R5 was admitted to the facility on [DATE] with diagnoses including unspecified dementia, unspecified severity, with psychotic disturbances, Alzheimer's disease with late onset. R5's Care Plan dated 4/10/2023 documents a Focus area of: (R5) is at risk for falls related to Confusion, Deconditioning, Gait/balance problems, Hypotension, Incontinence, Poor communication/ comprehension, Psychoactive drug use, Unaware of safety needs. (R5) is also at risk for falls related to frequent falls prior to admission with fracture and requiring assistance with ADLs. (R5) has a diagnosis of Meniere's Disease which also increases her risk for falls. Goal: (R5) will be free of falls through the review date of 5/26/2024. Interventions: gerichair with table with a start date of 4/10/2023. R5's Physical Restraint/Device - Initial/Full Comprehensive Evaluation dated 3/26/2024 documents tray table to be utilized on geri-chair during mealtimes to increase independence with consumption. Tray table will also serve as a boundary identifier. This evaluation documents risks of: history of falls, decreased balance/dynamics, decreased lower extremity strength, poor sitting balance, poor trunk control, poor body control; and documents benefits of: enhances functional status/ability, maintain correct positioning, prevent falling, enhances psychosocial well-being; least restrictive measures attempted before of tag alarm, foam wedges, and/or pillows. This evaluation documents verbal consent obtained by phone by guardian, there was no physician's order obtained, and an initial date of implication of 6/28/2023. On 4/2/2024, at 3:05 PM, V5 (LPN) stated that R5 uses the geri-chair with tray table at mealtimes and then it is taken off. On 4/2/2024, at 3:15 PM, V8 (CNA) stated that R5 uses the geri-chair with tray table for meals and then the tray table is supposed to be taken off. On 3/25/2024 during observations made at 15 minutes intervals from 1:25 PM to 3:00 PM, R4 and R5 were noted to be reclined in a geri-chair with tray table locked in place in the hallway close to the nurse's station. On 3/25/2024, at 3:30 PM, when this surveyor asked V2 (DON) about why R4 & R5 both had their geri-chairs reclined back with the tray table locked in place, V2 stated, They are not supposed to be in them like that; Once they are done with their meals, the tray table gets taken off. On 4/2/2024, at 10:45 AM, V2 (DON) stated that R4 and R5 are only supposed to utilize their tray table during mealtimes. V2 stated that R4 and R5 are monitored in the dining room during mealtimes. V2 stated that R5's family has bought her a fitted wheelchair and we are awaiting on arrival of her wheelchair. V2 stated that she does random checks throughout the day to make sure there are no residents who are being restrained that have not been properly assessed for a restraint device. The facility's Abuse Prevention Program policy dated 2022 documents in part . Residents have the right to be free from abuse, neglect, exploitation, misappropriation of property or mistreatment. This includes but is not limited to corporal punishment, involuntary seclusion, and any physical or chemical restraint not required to treat the resident's medical symptoms. Purpose .assuring that physical restraints are used sparingly and properly . Physical restraint is any manual method or physical or mechanical device, material, or equipment attached or adjacent to a resident's body that the resident cannot remove easily and which restricts freedom of movement or normal access to one's body. (77 Ill. Adm. Code § 300.330) . The facility's Behavioral Assessment, Intervention, and Monitoring policy (revision date December 2016) documents under the section monitoring step 7 If any devices (restraints) are prescribed, the IDT (Interdisciplinary Team) will monitor the situation to ensure that they are beneficial to the individual (for example, enhancing function and improving symptoms) and are not causing complications or disabling the individual. a. This will be done frequently when such devices are first employed and regularly thereafter for as long as they are used. b. Over time, the staff will reduce the use or remove such devices, or will document why such attempts are not feasible.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure accurate Minimum Data Set (MDS) coding was comp...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure accurate Minimum Data Set (MDS) coding was completed for 3 of 4 (R1, R2 and R4) residents reviewed for accuracy of assessments in the sample of 6. Findings include: 1. R1's Face Sheet documented R1 is a [AGE] year-old female, who admitted to the facility on [DATE]. R1 was discharged on 3/25/2024, after being sent to (Local hospital) emergency room on 3/21/2024. Diagnoses listed on this document are Sepsis, unspecified organism, Urinary Tract Infection, site unspecified, bipolar disorder, unspecified, unspecified intellectual disability, unspecified glaucoma. V13 (Physician) is listed as being R1's Primary Care Physician. The only emergency contact listed for R1 on this document is V30 (Guardian/Emergency Contact # 1). R1's Minimum Data Set (MDS) dated [DATE], documents a Brief Interview for Mental Status (BIMS) score of 13, that R1 is cognitively intact. Section A, question A1500 of R1's MDS documents: R1 is currently considered by the state level II Preadmission Screening and Resident Review (PASRR) process to have serious mental illness and/or intellectual disability or a related condition. Question A1510 indicates that R1 has an intellectual disability. Section C-Cognitive Patterns, Section D- Mood, and Section F - Preferences for Customary Routine and Activities indicates the interview was conducted with R1 and that staff assessment was not necessary. Section N-Medications, question N0415. High-Risk Drug Classes: Use and Indication, documents that R1 does not receive any class of medications listed. Section Q-Participation in Assessment and Goal Setting, question Q0110 indicates R1 and R1's family were the only active participants in the assessment process. On 3/26/2024 at 1:51pm, V14 (Certified Nursing Assistant/CNA) stated that she had taken care of R1 a couple of times. V14 also reported that R1 did not say much, she cursed a lot and would ask for tea or soda, but that was about it. On 3/27/2024 at 10:13am, V9 (Regional Director Clinical Reimbursement) stated that people have different levels of cognition at different times of the day or are sometimes more alert on some days. So, a BIMS score could reflect differently at different interviews. V9 stated that V4 (Social Services) conducted R1's interview, and she does a very good job at completing these tasks. On 3/27/2024 at 2:16pm, V4 stated her duties include interviewing staff and residents to complete certain sections of the MDS. V4 stated that she recalls having done a staff interview for R1's MDS. She denies that it would have been likely for R1 to have had a BIMS of 13, which suggests that R1 was cognitively intact. V4 reports that she is fairly certain that she completed the staff interview for Section C- Cognitive Patterns, because R1 really didn't talk much and her ability to communicate was minimal. On 03/28/2024 an attempt was made to review any facilities policy related to assessments, MDS, or care plans, V1 stated the facility follows RAI (Resident Assessment Instrument) guidelines. We do not have any specific guidelines. On 4/02/2024 at 12:48pm while reviewing a printed copy of R1's MDS dated [DATE], V4 noted the resident interview were completed for sections C, D, and F. V4 stated that this was a mix up on her part, as staff interviews should have been completed because R1 was cognitively impaired and not able to complete interview. R1's Physicians Order Sheet dated 4/02/2024 reveals that R1 was prescribed Clonazepam 0.5mg tablets at bedtime with an order date of 2/20/2024 and a start date of 2/21/2024. R1's Physicians Order Sheet also documents that R1 was also prescribed Eliquis Oral Tablet 5 MG (Apixaban) twice a day with an order date of 2/20/2024, and a start date of 2/21/2024. According to the Center for Medicare and Medicaid Services (CMS) Resident assessment Instrument (RAI) Version 3.0 Manual (last revised October 2023) CH 3: MDS Items [N], section N0400-Medications Received. Residents taking medications in these drug classes are at risk of side effects that can adversely affect health, safety, and quality of life. The following coding instructions are documented in Section N0400: Check B, antianxiety: if anxiolytic medication was received by the resident at any time during the 7-day look-back period (or since admission/reentry if less than 7 days). Check E, anticoagulant (e.g., warfarin, heparin, or low- molecular weight heparin): if anticoagulant medication was received by the resident at any time during the 7-day look-back period (or since admission/reentry if less than 7 days). Do not code antiplatelet medications such as aspirin/extended release, dipyridamole, or clopidogrel here. Clonazepam is classified as an antianxiety medication according to the National Institute of health. Eliquis is a Direct Acting Oral Anticoagulant (DOAC) and is classified as a factor Xa inhibitor according to the National Institute of health. An email was received by this surveyor on 3/26/2024 from V30 (Guardian). V30 denied any invitation to any meetings related to the care of and care plan development of R1. On 4/02/2024 at 12:45pm, V5 (Licensed Practical Nurse/LPN) stated she is also the facility MDS coordinator and developing resident care plans is also a part of her job duties. She denies that family was involved in MDS planning for R1. V5 reports she meant to check guardian and accidentally checked family on the section of the MDS that documents who was involved in assessment. She denies any documentation that R1 has any family to contact. 2. R2's Face Sheet documented R2 is a [AGE] year-old female, who admitted to the facility on [DATE]. R2's Minimum Data Set (MDS) dated [DATE], documents the following diagnosis in it's entirety: Encephalopathy, Urinary Tract Infection, Chronic Kidney Disease, Type 2 diabetes, unspecified, Type 2 Diabetes Mellitus without complications, essential (Primary) Hypertension, unspecified Atrial Fibrillation, Fibromyalgia, morbid (severe) obesity, Arthropathy, unspecified. R2's Minimum Data Set (MDS) dated [DATE], documents a BIMS score of 13, indicating that R2 is cognitively intact. Section GG - Functional Abilities and Goals documents the following: Item GG0120. Mobility Devices is coded that no mobility devices were used in the past 7 days. Item GG0170. Mobility is coded as dependent on admission in the following areas; Rolling left to right, sit to lying, lying to sitting on the side of the bed, sit to stand, chair/bed to chair transfer, toilet transfer, and tub and shower transfer, With all areas assessed related to walking (Columns I-o) coded as Not applicable - Not attempted and the resident did not perform this activity prior to the current illness, exacerbation, or injury. Column Q1 documents that the resident does not use a wheelchair or scooter. R2's baseline care plan that is unsigned and undated documents R2 is substantial/max assistance in all Functional Abilities and Goals related to Mobility and documents use of a wheelchair. R2 was observed on 03/25/2024-03/27/2024 and again on 04/02/2024, during these observations R2 was sitting in a wheelchair or lying in bed. On 04/02/2024 at 12:30pm R2 stated that she had been using a wheelchair before admission to facility and it is the only way she gets around. R2's Extended Care Facility Transfer Record from (local) Hospital dated 02/23/2024 documents in part: Cardiac Consultation note dated 02/20/2024 documents an admission date of 02/05/2024. In history of present illness documents: R2 is a [AGE] year-old patient with history of diabetes, hypertension who reportedly presented to the emergency room with complaints of generalized weakness chills and falls found to have UTI, acute on chronic kidney disease and also testing positive for C. difficile. She reportedly suffered a cardiac arrest episode from which she underwent AG protocol with resuscitation intubated and transferred to the ICU on the seventh of this month. She was extubated on the 12th and not transferred out to the floor. We have been consulted on account of her reported history of post arrest atrial fibrillation for which she has been reportedly kept on amiodarone, now on Coreg and apixaban for anticoagulation. Her post arrest echo noted a normal ejection fraction. Assessment/Plan 1. Acute respiratory failure, Cardiac arrest, Urinary tract infection, Acute encephalopathy, Acute on chronic renal insufficiency, dehydration, hyponatremia, metabolic acidosis type 2 diabetes, hypertension, Atrial fibrillation, Patient with recent episode of cardiac arrest on amiodarone but maintaining sinus rhythm. She reportedly came out of her rest rhythm of atrial fibrillation but appears maintaining sinus rhythm presently on amiodarone therapy. She still has some resolving acute encephalopathy. She is appropriate responsive when I saw her today. At this time, I would recommend continue current medical therapy with amiodarone. She appears to be on apixaban for anticoagulation for atrial fibrillation. Will follow along during this hospitalization and make recommendations as to her arrhythmia management. Ensure correction of all electrolyte abnormalities. Discharge instructions dated 02/23/2024, document the same diagnosis as cardiology consult. The Centers for Medicare & Medicaid Services (CMS) Resident Assessment Instrument (RAI) Version 3.0 Manual (Revision date October 2023) CH 3: MDS Items, Section I: ACTIVE DIAGNOSES outlines the following in part: Intent: The items in this section are intended to code diseases that have a relationship to the resident's current functional status, cognitive status, mood or behavior status, medical treatments, nursing monitoring, or risk of death. One of the important functions of the MDS assessment is to generate an updated, accurate picture of the resident's health status. Identify diagnoses: The disease conditions in this section require a physician-documented diagnosis (or by a nurse practitioner, physician assistant, or clinical nurse specialist if allowable under state licensure laws) in the last 60 days. Medical record sources for physician diagnoses include progress notes, the most recent history and physical, transfer documents, discharge summaries, diagnosis/problem list, and other resources as available. If a diagnosis/problem list is used, only diagnoses confirmed by the physician should be entered. Coding Instructions: Code diseases that have a documented diagnosis in the last 60 days and have a relationship to the resident's functional status, cognitive status, mood or behavior status, medical treatments, nursing monitoring, or risk of death during the 7-day look-back period. Ongoing therapy with medications or other interventions to manage a condition that requires monitoring for therapeutic efficacy or to monitor potentially severe side effects in the last 7 days. A medication indicates active disease if that medication is prescribed to manage an ongoing condition that requires monitoring or is prescribed to decrease active symptoms associated with a condition. 3. R4's Face Sheet documented R4 is an [AGE] year-old male, who admitted to the facility on [DATE]. R4's Diagnoses listed on this document are encephalopathy, unspecified, Alzheimer's disease, unspecified atherosclerotic heart disease of native coronary artery without angina pectoris, Urinary Tract Infection, site not specified, Sepsis, unspecified organism, unspecified psychosis not due to a substance or known psychological condition, benign prostatic hyperplasia with lower urinary tract symptoms, other retention of urine. R4's MDS dated [DATE], documents a BIMS score of 3, indicating that R4 is severely cognitively impaired. R4's MDS Section H- Bladder and Bowel Question H0100. Appliances, documents that R4 has an indwelling catheter. Item H0300 Urinary Continence, codes R4 as always incontinent (no episodes of continent voiding). According to the Center for Medicare and Medicaid Services (CMS) Resident assessment Instrument (RAI) Version 3.0 Manual (last revised October 2023) and per the instructions listed on the RAI. Section H bladder and bowel, H0300 Urinary incontinence should be coded; Not rated, resident had a catheter (indwelling, condom), urinary ostomy, or no urine output for the entire 7 days. For residents with indwelling catheters. R4's baseline care plan, which is unsigned and undated, documents use of an indwelling catheter. R4's Physician's order sheet dated 4/02/2024, documents the following orders: Foley catheter care every shift every day and nightshift for Cath care. With an order date and start date of 1/31/2024. R4 was observed on 03/25/2024-03/27/2024 and again on 04/02/2024, during these observations, it was noted that there was a urinary drainage bag attached to resident's chair. Drainage bag appeared to be attached to catheter tubing, containing what appeared to be urine. On 03/26/2024 2:50pm V9 (Regional Director Clinical Reimbursement) reports when he questioned V5 (LPN/MDS coordinator) about accuracy and timely completion of assigned job duties, she stated that she had an extensive list of resident's to complete and just had not gotten to it. V9 also reported that V5 is fairly new and also works on the floor often.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to assess and seek timely treatment for a self- inflicted injury for 1...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to assess and seek timely treatment for a self- inflicted injury for 1 (R1) of 3 residents reviewed for skin impairment in a sample of 6. The findings include: R1's Face Sheet documents that R1 was admitted to the facility on [DATE] with diagnoses including Bipolar Disorder, Unspecified and Unspecified Intellectual Disabilities. R1's Face Sheet documents a discharge date from the facility of 3/25/24. R1's Minimum Data Set (MDS) dated [DATE] documents Section C, a Brief Interview for Mental Status (BIMS) score of 13, indicating that R1 is cognitively intact. Section GG, Functional Abilities and Goals, of the same MDS documents that R1 is dependent with all activities of daily living. R1's hospital notes Discharge summary dated [DATE], and prior to R1's admission to the facility, under Physical Exam documents in part .There was a circumferential sore on the left forearm, believed to be related to ischemia from a bracelet; No other sores or rashes noted. R1's Initial admission Weekly Skin Monitoring Record dated 2/20/2024 documents in part .discoloration noted to bilateral upper extremities related to hospitalization .scabbed area noted to circumference to left forearm .scabbed areas noted to second and third toe on right foot .discolored area noted to top of right foot, coccyx intact, right heel intact, wound to left heel (3.5 x 3.5 x 0.1), hospital treatment order in place, small scabbed area to left buttock noted. R1 has no weekly skin monitoring record for the week of 2/28/2024. R1's Weekly Skin monitoring record dated 3/06/2024 documents .excoriated area to back upper left forearm that is covered with dry dressing . R1's Weekly Skin monitoring record dated 3/13/2024 documents in part .weekly skin check completed .R1 has area of dry skin to the back of her left upper arm . R1's Weekly Skin monitoring record dated 3/20/2024 documents in part .(R1) has an area of skin on her chest with self-inflicted scratches that she has rubbed that is raw looking .Orders from (V13-primary physician) are to cover with antibiotic ointment and cover with dry dressing .(R1) continues to rub the dressing off repeatedly .(R1) has an area of dry skin to the back of her left upper arm. R1's care plan dated 03/25/2024 (date of R1's discharge from the facility per Face Sheet) documents the following: Focus: Skin: At risk for skin complications r/t (related to) unstageable L buttock injury; self-inflicted scratches to mid-chest; and stage 2 pressure injury to L (left) heel. Goal: Will remain free of further skin complications throughout next review. Documented interventions include in part: 3/20/2024- Cleanse area, cover with thin layer of antibiotic ointment. Cover with dry dressing. Change daily area to mid-chest; Provide skin care after each incontinent episode; Skin assessment weekly; and Use lift sheet to move patient. On 3/27/2024, at 3:35 PM, V7 (CNA) stated that two weeks after R1 got admitted , she noticed her scratching her stomach, chest, and arms. V7 stated that she reported it to V12 (LPN) and was told we are going to monitor her scratching. On 3/26/2024, at 10:20 AM, V10 (CNA) stated that when R1 was admitted she noticed little sores all over her body. V10 stated that R1 would have repetitive scratching to different areas on her body and had to be redirected multiple times. V10 stated that remembers R1 having a discolored area to her left lower arm but it was not open. On 3/27/2024, at 8:20 AM, V20 (CNA) stated that she recalls R1 scratching her upper arms first about a week after she got admitted and reported this to V12 (Licensed Practical Nurse/LPN). On 3/26/2024, at 10:40 AM, V11 (Certified Nurse Aide/CNA), stated that she remembers seeing multiple scratch marks to R1's chest area about a week ago. V11 stated that it looked like she just dug into her chest. V11 stated that she recalls R1 having a soft sock placed over her hand to help keep her from scratching. V11 stated that remembers seeing an area to her left lower arm, that looked old, not open though. On 3/26/2024, at 1:51 PM, V14 (CNA) stated that she had taken care of R1 a couple of times, has not worked at facility the whole time R1 was here. V14 reported that R1 had skin issues. Initially it was just R1's left upper arm, but about a week ago she was scratching and scratching and made a huge sore on noticed the circular area on her arm, but was told it was a scar from a wound she arrived with. On 3/27/2024, at 3:45 PM, V16 (CNA) stated that R1 would scratch herself with her left hand and soft socks were placed over her hands to help keep her from scratching herself. V16 stated that she reported R1's scratching herself to V12 (LPN) and that V12 put some cream to her scratches. On 3/27/2024, at 2:15 PM, V8 (CNA) stated that she helped assist to give R1 a shower on 3/17/2024 and noticed R1 had multiple scratches to her upper chest and it was reported to V12 (LPN). V8 stated that a fuzzy, soft sock was placed on her left hand to help keep her from scratching. On 3/26/2024, at 2:17 PM, V13 (Primary Physician) stated that he has been involved in R1's care for years, he was her medical provider at her previous facility she lived at for many years. V13 confirmed that R1 did have a history of self- injurious behavior including, scratching, picking and occasionally biting. V13 states that R1 was severely cognitively impaired and has had a severe physical decline over the past year and prognosis has not been great. V13 recalls R1 came into this facility with a circular pressure sore to left forearm and a stage III pressure ulcer to her left heel. V13 recalls being notified about a new area to chest from R1 scratching and that he had advised the facility to use mittens as they have used in the past with R1 at her previous residence. V13 denies being informed that the facility did not have mittens or that they were using socks instead. V13 stated that there was no follow-up at all after his initial phone call on 3/17/2024. On 3/27/2024, at 10:01 AM, V19 (LPN at primary physician's office), denies having called the facility to give order for R1. V19 stated that she does not personally recall conversation with V12 regarding R1, but receives several calls of this nature from multiple Long Term Care facilities on a daily basis. V19 stated that this facility has a standing order in place for abrasions, which includes the use of Triple Antibiotic Ointment and a bandage or dry dressing. V19 stated that if she was told that R1 had an abrasion, she would have advised them to use standing orders in place for such condition. On 3/27/2024, at 2:05 PM, V12 (LPN) stated that she recalls R1 having a grooved, scabbed area to her left forearm when she got admitted . V12 stated that it was reported to her on 3/17/2024, that R1 had scratched her chest area. V12 stated that when she assessed her, she noticed R1 had dug into her chest hard. V12 stated that she notified V13 (primary physician) about R1's scratches to her chest. V12 stated that V13 told her that this was a long time behavior of R1 and that her previous facility used mittens to cover her hands to keep her from scratching herself. V12 stated that she told him that mittens are not available at the facility. V12 stated that after she told him that, V13 hung up on her. V12 stated that she found soft, no-show socks and placed them on R1's left hand. V12 stated that R1 would rub her hand against her to remove the sock and continue to scratch herself. V12 stated that R1 was monitored and an order was received on 3/19/2024 to apply antibiotic ointment to chest area and cover with a dry dressing. V12 stated that R1 would remove the dressing. V12 stated that she would replace it with another one. R1's progress notes dated 3/16/2024, 9:55 PM, by V32 (LPN) documents in part .R1 has been scratching self to chest, stomach, arms. R1's skin monitoring: comprehensive shower review sheet dated 3/17/2024 documents self-inflicted scratches covering chest area and right antecubital area and documents that V12 (LPN) was notified and the document was signed by V12. R1's progress notes dated 3/17/2024, 2:44 PM, by V12 documents (R1) noted scratching her chest. Area cleansed and cream added. (R1) went right back to scratching the area. Called (V13 Primary Physician) and he said she wore mittens at her (previous) facility. No mittens available. R1 was placed in non-latex gloves and could no longer scratch area. R1's progress notes dated 3/19/2024, 1:35 PM, by V12 documents in part .(R1) has self-inflicted scratches to middle chest. R1's Physician's Orders document an order dated 3/19/2024, 2:54 PM, of cleanse area, cover with thin layer of antibiotic ointment; cover with dry dressing; change dressing daily, every day shift for area to mid chest. R1's Treatment Administration Record (TAR) for March 2024 documents treatment to chest area completed on 3/19/2024 and 3/20/2024. There was no documentation of a treatment order to the chest area documented on the TAR prior to 3/19/24. R1's progress notes dated 3/21/2024, 9:17 AM, documents that R1 is being transferred to local hospital via ambulance. R1's hospital notes dated 3/21/2024 documents in part .Presents to emergency department with complaints of low oxygen .(R1) also has several skin wounds and ulcerations from chronic staph infections .(R1) also has cellulitis and possible aspiration pneumonia .started on intravenous antibiotics .been accepted to another higher level of care hospital and being transferred .Diagnosis - Cellulitis of chest wall. The facility's Decubitis Care/ Pressure Area policy (review date January 2014) documents under Procedure Upon identification of skin breakdown the following will be completed; .3) Notify the physician for treatment orders. The physician's orders may include: i) Type of treatment. ii) Frequency the treatment is to be performed. iii) How to cleanse, if needed. iv) site of application . The facility's Change in a Resident's Condition or Status policy (review date 2022) documents under the section titled Policy Interpretation and Implementation in part that 1. The Nurse Supervisor/ Charge Nurse will notify the resident's Attending Physician or On-Call Physician when there has been: a. An accident or incident involving the resident .
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0655 (Tag F0655)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to complete baseline care plans for 4 of 4 residents (R1, R2, R4, R6) ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to complete baseline care plans for 4 of 4 residents (R1, R2, R4, R6) reviewed for assessments in a sample of 6. Findings include: 1. R1'S Face Sheet documented R1 is a [AGE] year-old female, who admitted to the facility on [DATE]. Diagnoses listed on this document are Sepsis, unspecified organism, Urinary Tract Infection, site unspecified, bipolar disorder, unspecified, unspecified intellectual disability, unspecified glaucoma. V13 (Physician) is listed as being R1's Primary Care Physician. The only emergency contact listed for R1 on this document is V30 (Guardian/Emergency Contact # 1). R1 was discharged on 03/25/2024, after being sent to (Local hospital) emergency room on [DATE]. R1's Physician order sheet dated 04/02/2024 documents: Clonazepam Oral Tablet 0.5 MG Give 1 tablet by mouth at bedtime for bipolar with an order date of 02/20/2024. Eliquis Oral Tablet 5 MG (Apixaban) Give 1 tablet by mouth two times a day for blood thinner with an order date of 02/20/2024. R1's Minimum Data Set (MDS) with a completion date of 02/27/2024 indicates R1 is currently considered by the state level II Preadmission Screening and Resident Review (PASRR) process to have serious mental illness and/or intellectual disability or a related condition. R1 was referred for a PASSRR level II prior to date of admission. R1's Baseline Care Plan is Undated and Unsigned by Resident, Representative or staff completing plan. Documents admission date as 02/20/2024. The following applicable areas were not completed and left blank: Name of resident's representative, Advanced Directives / Code Status, Active diagnoses contributing to admission, Initial admission goals, specify skin integrity issue, history of skin integrity issues, Social Services provided, Mental health needs, Behavioral concerns, PASARR Level II recommendations, Social Services goals, Depression screening. R1 is coded for psychotropic medications and antibiotics, but not anticoagulants. R1 was coded as cognitively impaired but specify cognitively impaired status was not completed. Current medication list provided was left blank. Medication list reconciled with resident / representative Indicated yes, but medication list reconciled by was not coded. 2. R2's Face Sheet documented R2 is a [AGE] year-old female, who admitted to the facility on [DATE]. R2 Diagnoses listed on this document are Encephalopathy, Urinary Tract Infection, Chronic Kidney Disease, Type 2 diabetes, unspecified, Type 2 Diabetes Mellitus without complications, essential (Primary) Hypertension, unspecified Atrial Fibrillation, Fibromyalgia, morbid (severe) obesity, Arthropathy, unspecified. R2's Extended Care Facility Transfer Record from (local) Hospital dated 02/23/2024 documents in part: Diagnosis: Acute respiratory failure, Cardiac arrest, Urinary tract infection, Acute encephalopathy, Acute on chronic renal insufficiency, dehydration, hyponatremia, metabolic acidosis, type 2 diabetes, hypertension, Atrial fibrillation. She reportedly suffered a cardiac arrest episode from which she underwent AG protocol with resuscitation intubated and transferred to the ICU on the seventh of this month.: Reported history of post arrest atrial fibrillation for which she has been reportedly kept on amiodarone, now on Coreg and apixaban for anticoagulation. R2's Physician order sheet dated 04/02/2024 documents: Amiodarone HCl Oral Tablet 200 MG Give 1 tablet by mouth one time a day for A-Fib. Start date 02/24/2024. R2's Baseline care plan is undated and unsigned by Resident, Representative, or staff completing plan. Documents admission date as 02/23/2024. The following applicable areas were not completed and left blank: Name of resident's representative, Active diagnoses contributing to admission, Initial admission goals, Education needs, Current medication list provided to, Medication list reconciled by, Social Services provided, Social Services goals, Depression screening. Under Medications, R2 should be coded for Black box medications. Under Medical conditions, Resident should be coded as diabetic. 3.R4's Face Sheet documented R4 is a [AGE] year-old male, who admitted to the facility on [DATE]. R4's Diagnoses listed on this document are encephalopathy, unspecified, Alzheimer's disease, unspecified atherosclerotic heart disease of native coronary artery without angina pectoris, Urinary Tract Infection, site not specified, Sepsis, unspecified organism, unspecified psychosis not due to a substance or known psychological condition, diverticulosis of small intestine without perforation or abscess without bleeding, benign prostatic hyperplasia with lower urinary tract symptoms, other retention of urine. R4's Physician's order sheet dated 4/02/2024, documents the following orders: Foley catheter care every shift every day and nightshift for Cath care. With a start date of 1/31/2024. Foley Catheter: Change monthly and PRN every day shift starting on the 10th and ending on the 10th every month for Foley Catheter with a start date of 02/10/2024. R4's Baseline Care Plan is Undated and Unsigned by Resident, Representative or staff completing plan. Documents admission date as 01/30/2024. The following applicable areas were not completed and left blank: Name of resident's representative, Advanced Directives /Code Status, Active diagnoses contributing to admission, Initial admission goals, Education needs, Specify cognitively impaired status, Psychotropic medications : Adverse effects, Current medication list provided to, Medication list reconciled by, Specify fall during the last month prior to admission, Specify fall during 2-6 months prior to admission, Social Services provided, Mental health needs, Behavioral concerns, Social Services goals, Depression screening. Urinary continence - R4 is coded as always continent. R4 has indwelling catheter and should be rated as not rated. 4. R6's face sheet documented R6 is a [AGE] year-old male, who admitted to the facility on [DATE]. R4's Diagnoses listed on this document in their entirety, Rhabdomyolysis, Traumatic Ischemia of the muscle, subsequent encounter, essential primary hypertension, pain in right knee, pain in left, other chronic pain, benign prostatic hyperplasia without lower urinary tract, localized edema, bilateral primary osteoarthritis of knee, cellulitis of right lower limb, repeated falls. R6's Physician order sheet documents dated 04/02/2024 documents active orders with a start date of 02/22/2024 for Oxygen at 2 liters per minute via nasal cannula at bedtime for sleep apnea, Oxygen at 2 Liters per minute per nasal cannula as needed for Shortness of Breath. R6's Baseline Care Plan is undated and unsigned by Resident, Representative, or staff completing plan. Documents admission date as 02/22/2024. The following applicable areas were not completed and left blank: Active diagnoses contributing to admission, Initial admission goals, Education needs, Current medication list provided to, Medication list reconciled by, specify fall during the last month prior to admission, specify fall during 2-6 months prior to admission, Current skin integrity issues, Social Services provided, Mental health needs, Behavioral concerns, Social Services goals, Depression screening. R6's Initial discharge goals are coded as, Return to the community. But Discharge plan initiated was left blank. Special Treatments, Procedures, and Programs is not coded for oxygen therapy. On 03/28/2024 at 2:52pm an attempt was made to review any facilities policy related to care plans, V1 (Administrator) stated the facility follows RAI (Resident Assessment Instrument) guidelines. We do not have any specific guidelines. On 04/02/2024 at 1:36pm, V9 (Regional Director Clinical Reimbursement) stated it is his expectation that all baseline care plans be completed in their entirety. V9 also stated that he was aware that they have issues with Care Plans not being completed timely
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to develop and implement comprehensive care plans for 4 of 4 residents...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to develop and implement comprehensive care plans for 4 of 4 residents (R1, R2, R4, R6) reviewed for care plans in a sample of 6. Findings include: 1. R1's Face Sheet documented R1 is a [AGE] year-old female, who admitted to the facility on [DATE]. R1 was discharged on 03/25/2024, after being sent to (Local hospital) emergency room on [DATE]. Diagnoses listed on this document are Sepsis, unspecified organism, Urinary Tract Infection, site unspecified, bipolar disorder, unspecified, unspecified intellectual disability, unspecified glaucoma. V13 (Physician) is listed as being R1's Primary Care Physician. The only emergency contact listed for R1 on this document is V30 (Guardian/Emergency Contact # 1). On 03/25/2024 during a review of R1's Electronic Medical Record the following were noted: An undated baseline admission care plan, a Minimum Data Set (MDS) with a completion date of 02/27/2024 were present. A Comprehensive Care Plan had not yet been initiated for R1 as of 9:50am on 03/25/2024. On 03/26/2024 it was noted in R1's Electronic Health Record that V9 (Regional Director Clinical Reimbursement) initiated a comprehensive care plan for R1 on 3/25/24. R1's Comprehensive Care Plan dated 03/25/2024 documents Resident Care Information with appropriate interventions of: The resident has a behavior problem related to bipolar disorder. SKIN: At risk for skin complications related to unstageable L buttock injury; self-inflicted scratches to mid-chest; and stage 2 pressure injury to L heel. The resident has bladder incontinence related to History of UTI, Impaired Mobility, Inability to communicate needs. Activities of Daily living: Resident requires assist with daily care needs related to intellectual disability. Resident is receiving (Ibuprofen, Clonazepam, Eliquis) which has a black box warning. On 03/26/2024 at 1:51pm V14(Certified Nurse's Assistant) stated she had taken care of R1 a couple of times. V14 reported that R1 had skin issues. Initially it was just R1's left upper arm, but about a week ago she was scratching and scratching and made a huge sore on her chest. V14 stated that she notified the nurse, she put cream on R1, but she continued to scratch. V14 noticed the circular area on R1's arm but was told it was a scar from a wound she arrived with. V14 stated that she would get R1 out of bed and into her chair frequently, but that R1 had difficulty in chair and would continue to slide down in chair. V14 asked therapy to evaluate R1 for a chair cushion that would help keep R1 in position in chair. V14 stated R1 often stayed in bed because most staff would not get her up due to her inability to stay sitting upright in chair. Denies having showered R1, V14 stated that she was never scheduled for a shower on her days providing care for R1. V14 denies being informed of any behaviors, stated communication is not great around here. She said that R1 did not say much, she cursed a lot and would ask for tea or soda, but that was about it. She denies having had to care for any residents with restraints. On 03/26/2024 at 2:05pm V12 (Licensed Practical Nurse) stated she called V13 (Physician) on the day staff alerted her about R1 scratching area on chest, denies it being there prior to that day. V12 stated that she told V13 they did not have the mittens and that they could put some no-show socks over her hands. V12 stated that V13 did not respond to her statement about not having mittens and hung up on her. V13 stated that she went and found the softest pair of no-show socks for R1's hands and she stopped itching. V12 stated that V19 (LPN/Medical Doctor's office) called back with treatment order for the open area to R1's chest. V12 stated that R1 would remove dressing but that they would continue to replace it. Denies having been informed of R1's previous self-injurious behaviors. An email was received by this surveyor on 3/26/2024 from V30 (Guardian). V30 denied any invitation to any meetings related to the care of and care plan development of R1. On 03/26/2024 at 2:17pm V13 (Physician) stated he has been involved in R1's care for years, he was her medical provider at previous facility she lived at for many years. V13 confirmed that R1 did have a history of self-injurious behavior including, scratching, picking and occasionally biting. R13 states that R1 was severely cognitively impaired and has had a severe physical decline over the past year and prognosis has not been great. V13 recalls being notified about new area to chest from R1 scratching and that he had advised the facility to use mittens as they have used in the past with R1 at her previous residence. V13 denies being informed that the facility did not have mittens or that they were using socks instead. V13 stated that there was no follow-up at all after initial phone call on 03/17/2024. R13 commented that he was not being critical of anyone's care, but he understood the complexities of caring for R1. That R1's behaviors made it difficult to provide care for her at times, but none the less, staff knows the importance of notifying R13 of new and changing skin conditions. On 03/28/2024 at 2:52pm an attempt was made to review any facilities policy related to care plans, V1 stated the facility follows RAI (Resident Assessment Instrument) guidelines. We do not have any specific guidelines. 2. R2's Face Sheet documented R2 is a [AGE] year-old female, who admitted to the facility on [DATE]. R2 Diagnoses listed on this document in their entirety are Encephalopathy, Urinary Tract Infection, Chronic Kidney Disease, Type 2 diabetes, unspecified, Type 2 Diabetes Mellitus without complications, essential (Primary) Hypertension, unspecified Atrial Fibrillation, Fibromyalgia, morbid (severe) obesity, Arthropathy, unspecified. R2's Extended Care Facility Transfer Record from (local) Hospital dated 02/23/2024 documents in part: A review of R2's Minimum Data Set, dated [DATE] documents that R2 is at risk of developing pressure ulcers/injuries. R2 is coded under skin conditions as having a Pressure reducing device for chair and Pressure reducing device for bed. R2 was observed in her room on 03/25/2024 and 04/02/2024 with a pressure reducing mattress and pressure reducing cushion for chair in place. R2's admission care plan dated 03/13/2024 documents R2 has potential/actual impairment to skin integrity related to pressure injury (stage 2) to L buttock. There are no interventions listed related to Skin integrity for Pressure relieving devices, turn and repositioning or Incontinence care. 3. R4's Face Sheet documented R4 is a [AGE] year-old male, who admitted to the facility on [DATE]. R4's Diagnoses listed on this document in their entirety are encephalopathy, unspecified, Alzheimer's disease, unspecified atherosclerotic heart disease of native coronary artery without angina pectoris, Urinary Tract Infection, site not specified, Sepsis, unspecified organism, unspecified psychosis not due to a substance or known psychological condition, diverticulosis of small intestine without perforation or abscess without bleeding, benign prostatic hyperplasia with lower urinary tract symptoms, other retention of urine. R4's MDS (Minimum Data Set) dated 02/06/2024, documents a BIMS score of 3, indicating that R4 is severely cognitively impaired. R4's MDS Section H- Bladder and Bowel Question H0100. Appliances, documents that R4 has an indwelling catheter. R4's Comprehensive Care Plan documents Resident Care Information initiated 02/06/2024 and include the following: R4 is at risk for falls r/t (related to) Confusion, Psychoactive drug use (Seroquel), Unaware of safety needs, with appropriate interventions. The following Resident Care areas were initiated on 03/25/2024 and were incomplete, with no interventions in place: limited physical mobility r/t, no discharge potential r/t (specify), The resident has Condom/Intermittent/Indwelling Suprapubic) Catheter, resident has impaired cognitive function/dementia or impaired thought processes r/t, The resident uses psychotropic medications (Specify medications) r/t. 4. R6's face sheet documented R6 is a [AGE] year-old male, who admitted to the facility on [DATE]. R4's Diagnoses listed on this document in their entirety, Rhabdomyolysis, Traumatic Ischemia of the muscle, subsequent encounter, essential primary hypertension, pain in right knee, pain in left, other chronic pain, benign prostatic hyperplasia without lower urinary tract, localized edema, bilateral primary osteoarthritis of knee, cellulitis of right lower limb, repeated falls. R6's Physician's Order Sheet dated 04/02/2024 documents active orders with a start date of 02/22/2024 for Oxygen at 2 liters per minute via nasal cannula at bedtime for sleep apnea, Oxygen at 2 liters per minute per nasal cannula as needed for Shortness of Breath. R6's Care plan initiated on 03/13/2024 documents Resident Care Information: Focus: The resident has potential for pressure ulcer development related to Immobility, (initiated 04/01/2024) There are no interventions listed related to Skin integrity for Pressure relieving devices. (Initiated: 04/01/2024) The resident has bladder incontinence at times related to Physical limitations, the only intervention listed is eating patterns. There are no Resident care areas related to Sleep Apnea, Shortness of Breath or the use of oxygen. On 03/26/2024 at 2:50pm V9 (Regional Director Clinical Reimbursement) stated it is not an expectation for the facility to call a resident's previous facility concerning a resident's history, if they were admitted from a hospital and not facility of residence. Unless a problem would arise. V9 stated the same in regards to residents with intellectual disabilities/developmental disabilities or psychiatric diagnosis. V9 stated he was not aware that R1's comprehensive care plan had not been completed in a timely manner, but when he questioned V5 (LPN/MDS coordinator) about accuracy and timely completion of assigned job duties, she stated that she had an extensive list of residents to complete and just had not gotten to it. V9 stated that he was aware that they have issues with Care Plans not being completed timely. V9 also reported that V5 is fairly new and also works on the floor often. On 04/03/2024 a review of facility policy Behavioral Assessment, Intervention and Monitoring; (Dated 2023) Documents in part: Assessment: As part of the comprehensive assessment, staff will evaluate, based on input from the resident, family and caregivers, review of medical record and general observations: a. The resident's usual patterns of cognition, mood and behavior. b. The resident's usual method of communicating things like pain, hunger, thirst, and other physical discomforts; The nursing staff will identify, document, and inform the physician about specific details regarding changes in an individual's mental status, behavior, and cognition, including a. Onset, duration, intensity and frequency of behavioral symptoms. b. Any precipitating or relevant factors, or environmental triggers (e.g., medication changes, infection, recent transfer from hospital); and c. Appearance and alertness of the resident and related observations. The interdisciplinary team will evaluate behavioral symptoms in residents to determine the degree of severity, distress and potential safety risk to the resident, and develop a plan of care accordingly. Safety strategies will be implemented immediately if necessary to protect the resident and others from harm. The care plan will incorporate findings from the comprehensive assessment and be consistent with current standards of practice. The resident and family or representative will be involved in the development and implementation of the care plan. Resident and family involvement or attempts to include the resident and family in care planning and treatment, will be documented. The resident and family/representatives will be informed of the resident's condition as well as the potential risks and benefits or proposed interventions. The resident and/or resident surrogate will have the right to refuse treatment. If the resident is being treated for altered behavior or mood, the IDT will seek and document any improvements or worsening in the individual's behavior, mood, and function. New or emergent symptoms will be documented and reported. Interventions will be adjusted based on the impact on behavior and other symptoms, including any adverse consequences related to treatment. If any devices (restraints) are prescribed, the IDT will monitor the situation to ensure that they are beneficial to the individual (for example, enhancing function and improving symptoms) and are not causing complications or disabling the individual. a. This will be done frequently when such devices are first employed and regularly thereafter for as long as they are used. b. Over time, the staff will reduce the use or remove such devices or will document why such attempts are not feasible.
Oct 2023 1 deficiency
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

Based on observation, interview and record review, the facility failed to ensure staff were following the proper PPE (Personal Protective Equipment) protocols for residents in isolation. This has the ...

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Based on observation, interview and record review, the facility failed to ensure staff were following the proper PPE (Personal Protective Equipment) protocols for residents in isolation. This has the potential to affect all 59 residents living in the facility. The findings include: On 10/4/23 at 8:45am, V1 (Administrator) said that they had 27 positive COVID residents, 16 exposures and 14 staff that tested positive also. V1 said that the first positive case was a staff member on 9/22/23 and the last positive case was on 10/3/23. V1 said that each resident was placed on droplet precautions and signs posted on the door. 1. On 10/4/23 at 10:00am, Observations were made of signage outside of R4's door indicating the sequence for putting on personal protective equipment (PPE) noting: 1. gown. 2. mask or respirator 3. goggles or face shield 4. gloves. On 10/4/23 at 10:00am, V5 (CNA/Certified Nurse Assistant) was observed in R4's room pulling R4 backwards through the door. V5 was wearing a N95 mask and gloves. V5 was not wearing a face shield or a gown. R4 was not wearing a mask. On 10/4/23 at 10:00am, V5 said she needed her glasses to see what PPE she needed to wear. V5 also said she had been in-serviced on what PPE to wear for droplet precautions. R4's document labeled point of care testing results document that R4 tested positive for COVID-19 on 10/1/23, 2. On 10/4/23 at 10:40am, Observations were made of signage outside of R5's door indicating the sequence for putting on personal protective equipment (PPE) noting: 1. gown. 2. mask or respirator 3. goggles or face shield 4. gloves. On 10/4/23 at 10:40am, V5 (CNA) was observed in R5's room. V5 was wearing a N95 mask and gloves. V5 was not wearing a gown or eye shield. V5 was providing resident care and there was a food tray sitting outside of R5's room on the floor. V5 was told by V2 (MDS/Care plan Coordinator) to put on a gown and face shield. V2 also brought a trash bag to bag the tray and take to the kitchen. Document labeled Residents note that R5 was on isolation due to COVID-19 exposure on 10/3/23. 3. On 10/4/23 at 10:20am, V11 (COTA/Certified Occupational Therapist) was observed in the hallway only wearing a N95 mask. V11 was not wearing a face shield. V11 (COTA/Certified Occupational Therapist Assistant) said she was not aware of what PPE to wear and did not know you had to wear goggles and then returned to the therapy room. On 10/5/23 at 2:00pm, V1 said she has provided in-services to staff many times on the PPE and they should know. V4 said there is also signs posted outside each resident that is positive COVID that tells staff what they need to wear. Facility Policy labeled Visitation and Infection Control Policy reviewed 2020, note in general, for care of residents with undiagnosed respiratory symptoms and/or infection use standard, contact and droplet precautions with eye protection, unless suspected diagnosis requires airborne precautions (e.g tuberculosis). The same policy note to post signs on the door or outside of the resident room that clearly describe the type of precautions needed and required PPE. The Resident List Report dated 10/4/23 documents the facility had a census of 59 residents. On 10/4/23 at 10:20am, V11 (COTA/Certified Occupational Therapist) was observed in the hallway only wearing a N95 mask. V11 was not wearing a face shield. V11 (COTA/Certified Occupational Therapist Assistant) said she was not aware of what PPE to wear and did not know you had to wear goggles and then returned to the therapy room.
Jul 2023 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to refer a resident for Preadmission Screening and Resident Review (PASRR) as recommended for 2 (R46 and R7) of 4 residents reviewed for PASRR...

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Based on interview and record review, the facility failed to refer a resident for Preadmission Screening and Resident Review (PASRR) as recommended for 2 (R46 and R7) of 4 residents reviewed for PASRR's in the sample of 30. Findings Include: 1. R46's Face Sheet documents an initial admission date to the facility as 1/27/23, with diagnoses including but not limited to Diffuse Traumatic Brain Injury without loss of consciousness, subsequent encounter, Depression, Unspecified, and Anxiety, Unspecified and Other Seizures. R46's Notice of PASRR Level I Screen Outcome documents under the section labeled Ascend Outcome with a review date of 01/25/2023, Level I Outcome: Exempted Hospital Discharge. Rationale: Exempted Hospital Discharge 30 Day Approval- A 30 day or less stay in the NF (nursing facility) is authorized. Re-screening must occur by or before the 30th day if the individual is expected to remain in the NF beyond the authorization timeframe. The individual meets criteria for a 30-day hospital exemption admission, due to known or suspected Serious Mental Illness diagnosis indicated by the reported medication regimen. There are no reports of recent symptoms, no reported history of inpatient psychiatric hospitalization. If they require more than 30 days or they have an increase in mental health symptoms, a Conclusion of a Time Limited approval Level I screen should be submitted and a Level II referral will be initiated. Review of R46's Clinical Record next documents a PASRR Level I and II screening was completed at the facility for R46 on 6/6/23 and 6/7/23, respectively. On 7/27/23 at 2:45 PM, although requested from V3 (Director of Clinical Reimbursement), the facility was unable to provide documentation that a PASRR screening was completed within 30 days from the 1/25/23 screening outcome recommendations. 2. R7's Face Sheet documents an initial admission date to the facility as 4/23/21, with diagnoses including, but not limited to Bipolar Disorder, Unspecified; Major Depressive Disorder, Recurrent, Unspecified; Anxiety Disorder, Unspecified; and Cerebral Palsy, Unspecified. R7's OBRA-I Initial Screen dated 4/1/21 documents all answers to questions as being No in section Part III. Reasonable basis to suspect a Mental Illness. A document titled 110.00 Scope and Purpose of the OBRA-1 Initial Screen, as found at https://www.dhs.state.il.us/page.aspx?item=53020 stated, Cerebral palsy and epilepsy are related conditions that indicate a developmental disability. All individuals with cerebral palsy and epilepsy will be referred to the appropriate ISC (Independent Service Coordination) agency for a Level II screening. On 7/27/23 at 2:45 PM, although requested, V3 confirmed the facility cannot provide a Level II PASRR screening for R7.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0925 (Tag F0925)

Could have caused harm · This affected most or all residents

Based on observation, interview and record review, the facility failed to maintain an effective pest control program to ensure the facility is free of flies. This has the potential to affect all 60 re...

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Based on observation, interview and record review, the facility failed to maintain an effective pest control program to ensure the facility is free of flies. This has the potential to affect all 60 residents residing in the facility. Findings include: On 7/25/23 at 10:45 AM during the lunch preparation, several flies were observed to be flying over the stove, the steam table and landing on the countertops. V4 (Dietary Supervisor) stated that he wishes that they could get rid of the flies. V4 went on to state that he believes that the residents going in and out the front door is part of the reason they are so bad inside the facility. On 7/25/23 at 12:00 PM, during lunch observation in the dining room several flies were observed flying throughout the dining room and landing on resident dining room tables while waiting for their lunch to be delivered. On 7/25/23 during initial tour of the facility from 9:00 AM - 2:00 PM, several flies were observed throughout the entire facility flying in all areas of the facility. On 7/25/23 at 1:00 PM, R26 stated that the flies are terrible and she has to keep a fly swatter in her room to try to kill them. On 7/25/23 at 1:30AM, R12 stated that flies are bad and she has her own fly swatter. On 7/25/23 at 2:00 PM, R3 complained about the flies and asked surveyor to hand her the fly swatter on her chair. On 7/25/23 at 3:00 PM, V1 (Administrator) stated that flies are bad this time of year. V1 further stated that the pest control company comes once a month, but she will have him come out extra today to see if anything can be done. V1 acknowledges there is a problem with flies in the facility, but doesn't know what else that can be done. V1 stated that they have fly lights in the facility in various places, but with the residents going in and out to the front porch, that is where the flies come in. V1 stated that she does not have a pest control policy. The Resident Census and Conditions of Residents dated 7/25/23 documents 60 residents reside in the facility.
Mar 2023 3 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

Based on Interview and Record Review, the facility failed to respond to a resident's request for assistance in a timely manner 3 of 9 residents (R1, R3, R4) reviewed for call lights in a sample of 9. ...

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Based on Interview and Record Review, the facility failed to respond to a resident's request for assistance in a timely manner 3 of 9 residents (R1, R3, R4) reviewed for call lights in a sample of 9. The findings include: On 3/21/23 at 10:40am, R4 said he feels the facility does not have enough staff and takes forever for call lights. On 3/21/23 at 11:30am, R1 said that the Helping Hand staff (Resident Aide) will come in the room and turn the call light off. R1 said she waited for 45 minutes. R1 said she knew it was 45 minutes because she has a clock on her cell phone. R1 said she does not feel they have enough staff to provide care. R1 said she also has sat for hours in a wheelchair and can not do that since she has rods and screws in her back. R1 said she did not look at her clock to know for sure how long she sat. R1 said she asked to lay down and no one came back. On 3/21/23 at 2:10pm, R3 said that call light response times depend on the staff, if there is only 2 CNA's, which happens all the time, you may have to wait 20-25 minutes when you use the call light on day shift. R3 said he had an issue when the Helping Hand staff came in to see what he wanted and turned the call light off and never came back. The document titled Resident Grievance/Concern Follow-Up filed by V1, documents that on 3/13/23, R2 put her call light on around 3:30pm to have staff lay her down and that someone came in and turned the light off and would be back, that they needed help to transfer her to bed. The document further states that V3 (Minimum Data Set Coordinator) went in R2's room about 5pm to give her roommate her medications and the call light was not on. R2 voiced to V3 that she wanted to lay down. R2 could not describe who it was that came in and turned call light off. The same document notes that efforts that have been made by the facility to resolve the grievance and/or concern was to educate the staff to leave the call light on until the resident's needs have been met. On 3/21/23 at 11:15am, V3 said she was working the floor and she went in to R2's room to pass medications to her roommate. V3 said that R2 said she wanted to lay down and had been sitting there for 3 hours. V3 said that R2 said that someone had turned the call light off and said they had to go get help and never came back. On 3/21/23 at 10:00am, V1 (Administrator) said they always address call lights being answered and feels it has gotten better. V1 said she has had some complaints from residents about call lights not being answered or being turned off and has done an inservice training with staff instructing them not to turn call lights off until the resident's needs are met. V1 said she has no policy on call lights. The facility document labeled Statement of Education for Employees, provided by V1, notes on 3/13/22, that an inservice was provided to all staff and documents The following areas of instruction were covered: Answering call light timely, do not turn off call light until residents needs are completed, and anyone can answer the call light. On 3/22/23 at 8:53am, V4 (Regional Clinical Director) said that the Helping Hands staff have been educated on call lights and have been told to not turn the call light off. On 3/22/23 at 1:30pm, V11 (Certified Nurse Assistant) said she feels there is not enough staff at all. V11 said most days there is only 1-2 CNA's working the floor. V11 said 1 or 2 CNA's cannot answer call lights or do baths. On 3/22/23 at 1:45pm, V12 (Helping Hand staff/ Resident Aide) said when he answers a call light and it is something he can do, he takes care of it. If it requires a CNA or a nurse, he goes and tells them what they need. V12 said that sometimes if they are really busy, it may take a minute to answer the call light. V12 said he leaves the call light on if they require a CNA. V12 said he has not been told to leave the call light on. The facility job description document titled CNA (Certified Nurse Assistant) notes under the section Duties and Responsibilities, that CNA's are to answer resident calls as promptly as feasible.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide showers/baths as scheduled for 3 (R1, R3, R4) of 9 resident...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide showers/baths as scheduled for 3 (R1, R3, R4) of 9 residents reviewed for Activities of Daily Living in the sample of 9. The findings include: 1. R1's admission record notes that R1 was admitted to the facility on [DATE]. R1's MDS (Minimum Data Set) assessment dated [DATE] notes that R1 has a BIMS (Brief interview of mental status) of 11, indicating that R1 has moderate cognitive impairment. The same MDS notes under section G, Functional Status, that R1's functional status for transfers is: self-performance: Extensive Assistance and support provided in 2 plus person physical assist and for bathing the self-performance is physical help in part of activity and the support provided is 1 plus person physical assistance. 3/21/23 at 11:30am, R1 said she has asked for a bath 2 times a week and its only happened maybe once a week. Review of R1's documents titled Skin Monitoring: Comprehensive CNA Shower Sheet notes that R1 received a shower on 1/3/23 and then on 1/10/23 (7 days). R1 received a shower again on 1/17/23 (7 days), another on 1/23/23 (6 days), another on 1/31/23 (8 days), 2/6/23 and then again on 2/12/23 (6 days), 2/15/23 until 2/21/23(6 days), 2/21/23 to 2/27/23 (6 days), 3/1/23 until 3/7/23 (6 days), 3/7/23 to 3/16/23 (9 days). A document titled Shower Schedule notes that R1 is in room [ROOM NUMBER] and should receive a shower on Tuesdays and Fridays on night shift. 2. R3's admission record notes that R3 was admitted to the facility on [DATE]. R3's MDS assessment dated [DATE] notes that R3 has a BIMS of 14, indicating that R3 is cognitively intact. Section G, Functional Status, of the same MDS notes for transfers R3's self-performance is total dependance and the support provided is 2 plus person physical assist. For bathing R3's self-performance is total dependance and the support provided is 2 plus person physical assist. On 3/21/23 at 2:10pm, R3 said he has gone between 10-12 days without getting a bath. R3 said he is supposed to get one twice a week. R3's Skin Monitoring: Comprehensive CNA Shower Review notes that R3 received a bed bath on 1/4/23 and then on 1/11/23 (7 days), 1/14/23 to 1/20/23 (6 days), 2/5/23 to 2/12/23 ( 7 days), 2/17/23 to 2/23/22 (6 days), 2/23/23 to 3/1/23 (7 days), 3/8/23 to 3/13/23 ( 5 days). There is no other documentation provided for baths between 3/16/23 and 3/23/34 (7 days). The Shower Schedule notes that R3 was to have a shower/bath on Sundays and Thursdays on day shift. 3. R4's admission record notes that he was admitted to the facility on [DATE]. R4's MDS assessment dated [DATE] document that R4 has a BIMS of 15 which indicates that R4 is cognitively intact. R4's same MDS assessment notes under Section G, Functional Status, that for transfers R4's self-performance is total dependance and support provided is 2 plus person physical assist. For bathing, R2's self-performance is total dependance and the support provided is 2 plus person physical assist. On 3/21/23 at 10:40am, R4 said he does not get a shower or bed bath that often. R4 said he has to have help to shower and it's not like he can do it himself. Review of R4's Skin Monitoring: Comprehensive CNA Shower Sheet notes that R4 did not receive a shower or bath on the following dates: 2/2/23-2/9/23 (7 days), 2/13/23-2/23/23 (10 days), 3/2/23 to 3/9/23 (7 days), 3/9/23 to 3/14/23 (5 days). There was no other documentation provided by the facility for shower/baths between 3/16/23 and 3/22/23. A review of the Shower Schedule notes that R4 was to have a shower/bath on Mondays and Thursdays on day shift. On 3/22/23 at 2:00pm, V1 (Administrator) said it is unacceptable for a resident to not get a bath at least once or twice a week. V1 said the facility does not have a policy regarding showering/bathing of residents. On 3/21/23 at 1:25pm, V7 (CNA/Certified Nurse Assistant) said sometimes they are able to get their showers done and if they can't it is due to lack of staff. On 3/22/23 at 1:30pm, V11 said most days there is only 1-2 CNA's working the floor. V11 said 1 or 2 CNA's cannot answer call lights or do baths. A document labeled Resident Grievance/Concern Follow-Up Form filed by R3 on 2/7/23, notes that R3 said he had not been getting his bed bath on his scheduled days. Efforts made by the facility to resolve the grievance and/or concern made were that a bed bath was given and V2 (DON/Director of Nurses) did an inservice to make sure showers and bed baths are given.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0725 (Tag F0725)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide sufficient staffing to meet the needs of residents. This ha...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to provide sufficient staffing to meet the needs of residents. This has the potential to affect all 52 residents residing in the facility. The findings include: 1. R1's admission record notes that R1 was admitted to the facility on [DATE]. R1's MDS (Minimum Data Set) assessment dated [DATE] note that R1 has a BIMS (Brief interview of mental status) of 11 which indicates that R1 moderate cognitive impairment. The same MDS note under section G that R1's functional status for transfers is: self-performance: Extensive Assistance and support provided in 2 plus person physical assist and for bathing the self-performance is physical help in part of activity and the support provided is 1 plus person physical assistance. On 3/21/23 at 11:30am, R1 said she does not feel they have enough staff to provide care. R1 said she has asked for a bath 2 times a week and its only happened maybe once a week. 2. 2. R3's admission record notes that R3 was admitted to the facility on [DATE]. R3's MDS assessment dated [DATE] note that R3 has a BIMS of 14 which indicates that R3 is cognitively intact. Section G of the same MDS notes for transfers his self-performance is total dependance and the support provided is 2 plus person physical assist. For bathing his self-performance is total dependance and the support provided is 2 plus person physical assist. On 3/21/23 at 2:10pm, R3 said if there are only 2 Certified Nurse Assistants (CNA's), which happens all the time, you may have to wait 20-25 minutes when you use the call light answered on day shift. R3 said he has gone between 10-12 days without getting a bath. R3 said he is supposed to get one twice a week. 3. R4's admission record notes that he was admitted to the facility on [DATE]. R4's MDS assessment dated [DATE] document that R4 has a BIMS of 15 which indicates that R4 is cognitively intact. R4's same MDS notes under Section G notes that for transfers R4's self-performance is total dependance and support provided is 2 plus person physical assist. For bathing, R2's self-performance is total dependance and the support provided is 2 plus person physical assist. On 3/21/23 at 10:40am, R4 said he feels the facility does not have enough staff and takes forever for call lights. R4 said he does not get a shower or bed bath that often. R4 said he has to have help to shower and it's not like he can do it himself. On 3/21/23 at 1:40pm, R5 said she feels they could use more help and that the ones that work there do a good job. On 3/22/23 at 2:00pm, V1 said she does at least try to keep 3 CNA's on the floor, but with call ins, there has been 2 CNA's. V1 said she has hired 1 new CNA and has a few more to interview. On 3/21/23 at 1:25pm, V7 (CNA/Certified Nurse Assistant) said she thinks there is not enough staff, especially when there is only 2 CNA's working the floor. V7 said sometimes they are not able to get their showers done and if they can't it is due to lack of staff. On 3/22/23 at 1:30pm, V11 (CNA) said she has worked at the facility since about November 2022. V11 said she feels there is not enough staff at all. V11 said most days there is only 1-2 CNA's working the floor. V11 said 1 or 2 CNA's cannot answer call lights or do bath. V11 said they now have to do some housekeeping tasks since they are short also. The facility March 2023 CNA schedule documents on 3/1/23 there was 1 CNA scheduled on day shift and on 3/4/23, 3/5/23, 3/8/23, 3/13/23 there were 2 CNA's scheduled on day shift. The schedule documents that on 3/21/23 there were 2 CNA's scheduled on day shift and 1 CNA was scheduled at 11:00 AM. On 3/23/23, V2 (Director of Nursing) provided a revised schedule and said he always forgets to add V8 (Transportation Aide/ CNA) to the schedule. V2 said that V8 works the floor when she is not transporting. The revised schedule by V2 notes that V8 worked the floor on 3/1/23, 3/8/23, and 3/13/23. The facility Midnight Census Report dated 3/21/23 documents the facility census is 52.
Jul 2022 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to properly label and open a medication for 1 of 1 reside...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to properly label and open a medication for 1 of 1 resident (R28) reviewed for medication storage and labeling in a sample of 37. Findings include: R28's face sheet documented R28 was admitted to the facility on [DATE]. R28's face sheet documented R28's diagnoses included: dementia, type 2 diabetes, benign prostatic hyperplasia, and anxiety disorder. R28's Current Physician Order Sheet (POS) documented a [DATE] .HumuLIN R Solution 100 UNIT/ML (Insulin Regular Human) Inject as per sliding scale: if 61 - 150 = 0; 151 - 200 = 3; 201 - 250 = 5; 251 - 300 = 7; 301 - 350 = 10; 351 - 400 = 12 Over 400 notify MD, subcutaneously before meals and at bedtime for diabetes . On [DATE] at 9:54 AM medication cart for hall B was observed to contain R28's Humulin R insulin. R28's Humulin R insulin was opened and undated. V4 Licensed Practical Nurse (LPN) confirmed R28's Humulin R insulin was undated. V4 said the insulin was to be disposed of after 30 days after being opened. V4 said there was no way to know when R28's Humulin R insulin was opened or when it would expire. On [DATE] at 10:00 AM, V2 Director of Nursing (DON) said R28's Humulin R insulin should have an open date documented on the bottle. V2 said he did not know when R28's Humulin R insulin would be considered expired because it did not have an open date. The facility's undated Insulin Expiration Dates documented in part . Short-Acting . Regular (Humulin R .) . Stable for 28 days once in use at room temperature .
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0925 (Tag F0925)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to maintain an effective pest control program so the faci...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to maintain an effective pest control program so the facility is free of flies. This has the potential to affect all 56 residents residing in the facility. Findings include: 1. R8's face sheet documented R8 was admitted to the facility on [DATE]. R8's face sheet documented R8's diagnoses included: diabetes type 2, vertigo, osteoporosis, and hyperlipidemia. R8's 4/25/22 Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 14, meaning R8 was cognitively intact. On 7/26/22 at 2:30 PM, R8 said there are a lot of flies in the facility. R8 said she had told several staff about the fly problem but you might as well talk to the wall. 2. R6's face sheet documented R6 was admitted to the facility on [DATE]. R6's face sheet documented R6's diagnoses included: schizoaffective disorder, panic disorder, major depressive disorder, hypotension, and hemiplegia. R6's 7/13/22 MDS documented a BIMS score of 15, meaning R6 was cognitively intact. On 7/26/22 at 2:21 PM, R6 said there are flies everywhere here. 3. R48's face sheet documented R48 was admitted to the facility on [DATE]. R48's face sheet documented R48's diagnoses included: diastolic heart failure, seizures, anemia, atrial fibrillation, and hypothyroidism. R48's 7/3/22 MDS documented a BIMS score of 15, meaning R48 was cognitively intact. R28's face sheet documented R28 was admitted to the facility on [DATE]. R28's face sheet documented R28's diagnoses included: fracture of left pubis, chronic obstructive pulmonary disease, and schizophrenia. R28's 6/8/22 MDS documented a BIMS score of 12, meaning R28 was cognitively intact. On 7/27/22 at 10:00 AM during a resident council meeting, R6 stated it feels like you are eating outside when you are not. The flies have never been this bad, but recently have become a nuisance. R6 said she needs to get a fly swatter for her room. R48 stated it hurts when the flies hit you in the head and you have to swat at them all the time to stay off your food. R48 said she keeps a fly swatter in her room. R28 was observed swatting at flies during the meeting. 4. On 7/26/22 at 12:10 PM and on 7/28/22 at 12:37 PM several flies were flying around the main dining room. Flies were observed to be landing on residents, resident food plates, and resident cups. 5. On 7/28/22 at 12:42 PM, R34 was sitting in a wheelchair in the main dining room eating the noontime meal. R34 was observed waving away flies from his food plate and drinks. Seven flies were observed to be sitting on R34's dining table. During this time R17 was sitting in a wheelchair in the main dining room eating the noontime meal. R17 had a napkin covering a cup of lemonade. R17 said the napkin was covering the cup to keep the flies out of R17's drink. 6. On 7/28/22 at 1:00 PM, R5 who was alert to person, place and time was sitting in her wheelchair in her room with her lunch in front of her. R5 said I can't eat this food with the flies landing on it. R5 said the flies have been bad and it makes her sick to her stomach and is having to swat them off her head. V12 (Social Services Director) came in R5's room and said she would get her another tray. On 7/28/22 at 1:00 PM approximately 3 flies were noted in R5's room on her food and flying around R5's head. R5 was also observed getting another lunch tray. On 7/28/22 at 12:29 PM, V1 (Administrator) said when residents go outside, they will hold the door open letting in flies. V1 stated the staff have been complaining more than residents about the flies here lately. V1 said an external extermination company was in the facility 7/8/22. V1 said the facility can call the external extermination company for a revisit any time the facility sees bugs. On 7/28/22 at 1:20 PM, V16 (Regional Director of Operations) said the external extermination company did not treat for flies. On 7/29/22 at 8:53 AM, V15 (Environmental Services) said the only interventions the facility had implemented for flies were two electronic lights with sticky traps, one being in the main dining room and one by the back door/ outside the kitchen door. V15 denied any log showing when the sticky traps were changed in the electronic fly traps. The facility's undated Pest Control policy documented in part .Our facility shall maintain an effective pest control program . 1. This facility maintains an on-going pest control program to ensure that the building is kept free of insects and rodents . The Resident Census and Conditions of Residents Form (CMS-672) dated 7/26/22 there are 56 residents living in the facility.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Why is there high staff turnover? How do you retain staff?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 3 harm violation(s). Review inspection reports carefully.
  • • 21 deficiencies on record, including 3 serious (caused harm) violations. Ask about corrective actions taken.
  • • $13,884 in fines. Above average for Illinois. Some compliance problems on record.
  • • Grade F (28/100). Below average facility with significant concerns.
Bottom line: Trust Score of 28/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Integrity Hc Of Anna's CMS Rating?

CMS assigns INTEGRITY HC OF ANNA an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Illinois, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Integrity Hc Of Anna Staffed?

CMS rates INTEGRITY HC OF ANNA's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 62%, which is 16 percentage points above the Illinois average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 67%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Integrity Hc Of Anna?

State health inspectors documented 21 deficiencies at INTEGRITY HC OF ANNA during 2022 to 2024. These included: 3 that caused actual resident harm and 18 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.

Who Owns and Operates Integrity Hc Of Anna?

INTEGRITY HC OF ANNA is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by INTEGRITY HEALTHCARE COMMUNITIES, a chain that manages multiple nursing homes. With 70 certified beds and approximately 63 residents (about 90% occupancy), it is a smaller facility located in ANNA, Illinois.

How Does Integrity Hc Of Anna Compare to Other Illinois Nursing Homes?

Compared to the 100 nursing homes in Illinois, INTEGRITY HC OF ANNA's overall rating (2 stars) is below the state average of 2.5, staff turnover (62%) is significantly higher than the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting Integrity Hc Of Anna?

Based on this facility's data, families visiting should ask: "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's high staff turnover rate and the below-average staffing rating.

Is Integrity Hc Of Anna Safe?

Based on CMS inspection data, INTEGRITY HC OF ANNA has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Illinois. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Integrity Hc Of Anna Stick Around?

Staff turnover at INTEGRITY HC OF ANNA is high. At 62%, the facility is 16 percentage points above the Illinois average of 46%. Registered Nurse turnover is particularly concerning at 67%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?

Was Integrity Hc Of Anna Ever Fined?

INTEGRITY HC OF ANNA has been fined $13,884 across 1 penalty action. This is below the Illinois average of $33,218. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Integrity Hc Of Anna on Any Federal Watch List?

INTEGRITY HC OF ANNA is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.