MEMORIAL CARE CENTER

4315 MEMORIAL DRIVE, BELLEVILLE, IL 62226 (618) 619-5000
Non profit - Other 82 Beds Independent Data: November 2025
Trust Grade
90/100
#62 of 665 in IL
Last Inspection: December 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Memorial Care Center in Belleville, Illinois, has received an excellent Trust Grade of A, indicating a high level of quality and care. It ranks #62 out of 665 facilities in Illinois, placing it in the top half, and is the best option among 15 facilities in St. Clair County. However, the facility is experiencing a worsening trend, with the number of reported concerns increasing from 2 in 2023 to 4 in 2024. Staffing is rated as good at 4 out of 5 stars, but with a turnover rate of 52%, which is average for the state. Notably, there have been serious incidents reported, including allegations of physical abuse against a resident and failures in completing required assessments on time. While the center has no fines on record and strong RN coverage, families should consider both the strengths and the recent concerns when evaluating care options.

Trust Score
A
90/100
In Illinois
#62/665
Top 9%
Safety Record
Low Risk
No red flags
Inspections
Getting Worse
2 → 4 violations
Staff Stability
⚠ Watch
52% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Illinois facilities.
Skilled Nurses
✓ Good
Each resident gets 52 minutes of Registered Nurse (RN) attention daily — more than average for Illinois. RNs are trained to catch health problems early.
Violations
○ Average
6 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
★★★★★
5.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
2023: 2 issues
2024: 4 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

Staff Turnover: 52%

Near Illinois avg (46%)

Higher turnover may affect care consistency

The Ugly 6 deficiencies on record

Dec 2024 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

Based on observation, interview and record review the facility failed to administer medications per physician's orders for 2 of 3 (R195 and R37) reviewed for medications given on time in a sample of 3...

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Based on observation, interview and record review the facility failed to administer medications per physician's orders for 2 of 3 (R195 and R37) reviewed for medications given on time in a sample of 38. Findings include: 1. R195's Physician's Order Sheet (POS), dated 11/2024 documents diagnosis included diabetes with no diagnosis of rash. 11/21/2024 Tacrolimus topical 0.1% ointment BID (twice a day) for rash on legs. 11/21/2024 Clobetasol topical 0.05% cream BID for rash. 11/21/2024 Metformin 850 milligrams (mg) BID for diabetes. R195's Medication Administration Record (MAR), dated 11/2024 documents Tacrolimus 0.1% topical ointment BID (twice a day) for rash on legs 0 documented as not given on 11/22/2024 through 11/24/2024 8:00 AM dose and 11/22/2024 through 11/26/2024 at 8:00 PM. Clobetasol 0.05% topical cream apply BID to rash 0 documented as not given at 8:00 PM on 11/22/2024, 11/26/2024 and 11/27/2024. Metformin 850 mg BID 8:00 PM dose 0 documented as not given. On 12/5/2024 at 10:30 PM V12, R195's wife stated she did not bring any medications including creams or ointments to the facility and no staff asked her to do that. 2. R37's POS, dated 11/2024 documents no diagnosis listed for anxiety. A physician's order dated, 11/9/2024 Alprazolam 0.25 mg TID (three times a day) for anxiety. R37's MAR, dated 11/2024 documents an order dated 11/5/2024 Alprazolam 0.25 mg tablet TID for anxiety 8:00 AM, 2:00 PM and 8:00 PM 0 was documented as not given on 11/11/2024 at 8:00 PM dose. On 12/5/2024 at 10:00 AM V2, DON (Director of Nurses) stated when a resident is admitted to the facility from the hospital the hospital submits prescriptions for a few days then the facility physician has to send prescriptions to the facility and if the prescription is sent STAT it usually takes the pharmacy to deliver the medication within 4-6 hours and when the medication is not send STAT if the medication is ordered before 5:00 PM the medication is usually here by 10:00 PM and when the medication is ordered after 5:00 PM the medication will be delivered to the facility at 2:00 AM. V2 stated the facility has an emergency backup medication system but it does not hold controlled medications or creams/lotions and only holds certain medications which doesn't include Metformin 850 mg. The wound nurse has prescription creams/ointments on her wound cart but staff wouldn't be able to get a hold of the wound nurse and do not have access to her wound cart at 8:00 PM. When a medication is not available at the facility staff document a 0 on the resident's MAR and then write a note as to why the medication was not given and these missed medications were documented not available from pharmacy. On 12/5/2024 at 10:50 AM V2 stated she expects staff to follow the facility's medication administration policy and to notify nurse supervisor and the resident's provider when a physician prescribed medication is not available to see if there is an alternate medication to be administered. On 12/5/2024 at 11:19 AM V1, Administrator showed documentation V14, LPN/RN notified the afterhours telehealth provider that only prescribed patient 5 Alprazolam which he takes TID. Are you able to call in more. If not, I can try the afterhours telehealth provider again. Response was RX (physician prescribed medication) sent. There was no documentation of resident name or any other identifying information on the paper. V1 stated this was the only documentation of medications that were documented as not available from pharmacy/documented as not given for the residents and she expected staff to follow the facility's medication administration policy and to notify the nursing supervisor and the resident's provider when a medication is not available. The Facility's Administration of Medication Policy, revised 6/2023 documents purpose: to provide general guidelines for staff to follow in the administration of medications. Responsibility: it is the responsibility of all RNs, LPNs, and CMTs to understand and comply with this policy. It is the Nurse Manager's responsibility to maintain and enforce this policy. Policy: if the medication is unavailable any time, the Nursing Supervisor should be contacted and may obtain medication from the emergency drug supply or contact the physician to try to obtain an alternate order.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected most or all residents

Deficiency Text Not Available

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Deficiency Text Not Available
Jan 2024 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0697 (Tag F0697)

Could have caused harm · This affected 1 resident

Deficiency Text Not Available

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Deficiency Text Not Available
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Antibiotic Stewardship (Tag F0881)

Could have caused harm · This affected 1 resident

Based on interview and record review the facility failed perform antibiotic stewardship for 2 of 3 residents (R27, R39) reviewed for antibiotic stewardship in the sample of 29. Findings include: 1. ...

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Based on interview and record review the facility failed perform antibiotic stewardship for 2 of 3 residents (R27, R39) reviewed for antibiotic stewardship in the sample of 29. Findings include: 1. R27 was documented on the Infection Control log, dated 1/3/2024, for a urine infection. The organism documented was Enterococcus aerogenes. R27's Progress Notes, dated 1/3/2024, documented, Patient with urinary retention, suprapubic discomfort at times, leukocytosis. UA (urinary analysis) positive. Awaiting final urine culture. Patient has a history of pyelonephritis with pansensitive E. coli. We will start cefdinir 300 mg (milligrams) for 7 days. Adjust if needed once culture available. R27's Culture and Sensitivity Report, dated of 1/2/2024 at 3:14 PM, documented, Organism 1L Enterobacter aerogenes, and documents the organism was resistant to cefdinir. R27's Medication Administration Record (MAR) for January 2024 documented, Cefdinir (Cefzon, Omnicef) 300 milligrams (mg) oral capsule, start date 1/3/2024. R27's MAR also documents R27 received a total of four doses, January 3-January 4,2024 for a urinary tract infection. 2. R39 was documented on the infection control log,dated 1/7/2024, for urine infection. R39's Progress Notes, dated 1/8/2024 at 1:08 PM, Urinary tract infection associated with indwelling urethral catheter, initial encounter (HCC). Assessment Plan: Urine cloudy, continues to have good output from catheter. Culture positive for probable pseudomonas growth, awaiting sensitivities. Continues cefdinir for now, will adjust medication if needed once sensitivities available. R39's Urine Culture report, dated 1/7/2024 at 11:35 AM, documented, Final report organism 1: Pseudomonas aeruginosa. Cefdinir (Cefzon, Omnicef). The organism was not documented as being sensitive or resistant to cefdinir. R39's MAR, dated January 2024, documented, Cefdinir 300 mg, 1 capsule two times a day for seven days. Start date 1/7/2024. it continued to document that R30 received four doses from 1/7/2024 to 1/10/2024. The facility's Antibiotic Report, dated January 2024, documented that Cefdinir as being resistant to pseudomonas aeruginosa. R39's MAR, dated January 2024, documented, a 1/9/2024 start date for Ciprofloxacin (Cipro 500 mg) oral tablet every 12 hours for urinary tract infection for 7 days. R39's MAR document R39 received 7 days of the medication. The facility's Antibiotic Report, dated January 2024, documented for R39 that Cipro as being Sensitive for pseudomonas. On 1/17/2024 at 4:46 PM, V3, Infection Control Specialist, stated, Sometimes the PA (Physician Assistant) will start the antibiotics before the Culture and Sensitivity comes back but they do a good job of following up with them and making sure they are the correct antibiotics once the culture has been returned. When the physician sees the C & S it shows up on their screen the exact name of the medications and if they are resistant or have sensitivity. I myself, when I get the report there is only one or two letters for the drugs. I have a sheet from the pharmacy documenting what drug is what. R27's MAR, dated January 2024, also documented an order, Sulfamethoxazole-trimethoprim, (Bactrim DS (double strength), 800 mg to 160 mg, oral tablet. Start date 1/5/2024. The Antibiotic Stewardship Program Policy, dated of 9/22, documented, To provide guidelines to optimize the treatment of infections while reducing the adverse events associated with antibiotic use. It is the policy of this community to implement an Antibiotic Stewardship Program as part of the community's overall infection prevention and control program. It promotes the appropriate use of antibiotics and is a system of monitoring to improve resident outcomes and reduce antibiotic resistance. Antibiotics will be prescribed for the correct indication, dose and duration to appropriately treat the resident while attempting to reduce the development of antibiotic-residents organisms or other adverse consequences or outcomes. This program will be reviewed on an annual basis and as needed.
Feb 2023 2 deficiencies
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. R59's MDS, dated [DATE], documents she is cognitively intact. R59's Final Illinois Department of Public Health (IDPH) report,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. R59's MDS, dated [DATE], documents she is cognitively intact. R59's Final Illinois Department of Public Health (IDPH) report, dated 01/17/23, documents On 01/12/23 at 10:30 AM, V13, Respiratory Therapist notified V1, Administrator that R59 alleged that she was punched in the stomach, foot stomped on and thrown onto the bed. The initial Illinois Department of Public Health Facility Reported Incidents dated 01/12/23 at 11:13 AM, documents A reportable Event occurred, a final report will be sent to the department within 5 business days. The report did not document this was an allegation of abuse or a description of the alleged occurrence. 4. R220's MDS, dated [DATE], documents she is cognitively intact. R220's Final IDPH Report, dated 01/31/23, documents On 01/24/23 x-ray was obtained of the right knee, upon review, x-ray resulted a mildly displaced peri-hardware fracture involving the right distal femur. Upon speaking with V14, Nurse Practitioner, she obtained the x-ray because patient states that on Sunday 1/23/23 when in the Hoyer lift, her leg slipped. The initial Department of Public Health Facility Reported Incidents dated 01/25/23 at 9:51 AM, documents A reportable Event occurred, a final report will be sent to the department within 7 business days. The report did not document that this was an injury of unknown origin. On February 2, 2023, at 1:55 PM V1, stated that she is the person that reports the abuse to IDPH. V1 stated that she has an open-door policy. V1 stated that residents, families, and staff report abuse. V1 stated that when she is made aware of the allegation of abuse, she makes sure that she gets the details of the allegation. V1 stated that she then sends an initial report to IDPH. V1 stated that she does not document the actual allegation in the initial report. V1 stated that she documents that there has been an incident. V1 stated that when sending the report, you must indicate if this the initial or the final. V1 stated that she just reports there's been an event, check what is abuse or accident. V1 stated that then she hits send me confirmation and that's that. V1 stated that she just sends over there is a reportable event. V1 stated that she doesn't send any more information. V1 stated this is what her corporate told her to do. The Facility's Policy and Procedure, Resident Abuse/Neglect/Exploitation, with a revised date of 09/22, documents PURPOSE: To provide guidelines for identifying, investigating and reporting resident abuse/neglect and exploitation, including any reasonable suspicion of a crime directed towards the resident. The Policy and Procedures documents 3. An investigation shall be initiated immediately. Any allegation of abuse must be fully investigated and self-reported to appropriate State Agency. The Policy documents Any incident of unknown origin needs to be immediately investigated. If cause cannot be determined within 24 hours, it must be self-reported to DHSS or IDPH. Based on interview and record review, the facility failed to provide identifying information regarding abuse allegations in the initial report to Illinois Department of Public Health (IDPH) for 4 of 4 (R59, R170, R171, R220) reviewed for abuse reporting in the sample of 52. Findings include: 1. R170's Minimum Data Set (MDS), dated [DATE], documents that R170 is cognitively intact. An undated and untitled document provided by the facility documented on January 20, 2023, at 10:00 AM R170 notified V1, Administrator, that a staff member came in to take vital signs and slapped him across the face. On January 20, 2023, at 10:19 AM V1 reported the incident to IDPH. The initial report documented A reportable event occurred. A final report will be sent to the department within 5 business days. The Report documented the date of the incident as 1/20/23 and R170. The report did not document that this was allegation of abuse and a description of the occurrence. 2. An undated and untitled document provided by the facility documented on November 23, 2022, at 10:30 AM R171 reported that V15, Registered Nurse, grabbed her gown by the front and pulled her over to the bed in a rough manor on November 22, 2022. On November 23, 2022, at 11:00 AM V1 reported the incident to IDPH. The initial report documents A reportable event occurred. A final report will be sent to the department within 5 days. The Report documented the name of the resident as R171, date of birth of R171 and the incident date as 11/23/22. The report did not document that this was an allegation of abuse and a description of the occurrence, and the alleged perpetrator.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Assessments (Tag F0636)

Could have caused harm · This affected multiple residents

Based on interview and record review, the Facility failed to ensure the admission Comprehensive Minimum Data Sets (MDS) were completed by the Assessment Reference Date (ARD) for 4 of 12 (R119, R120, R...

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Based on interview and record review, the Facility failed to ensure the admission Comprehensive Minimum Data Sets (MDS) were completed by the Assessment Reference Date (ARD) for 4 of 12 (R119, R120, R168, R170) reviewed for comprehensive assessments in the sample of 52. Findings include: On 2/6/2023 at 11:41 AM, V12, MDS Nurse was questioned regarding the MDS assessment timeliness. V12 stated I just did the last of them today (MDS that were due). I was waiting on Social Services to do their parts. All of my sections were done last week but I can't submit them until all the sections are complete. I have several that are past due. I've been keeping track of it. The ARD (No later than the 14th calendar day of the residents' admission which is the admission date plus 13 calendar days) at the top is the due date. On 2/6/2023 at 12:15 PM, V12 provided a document dated 2/6/2023 and signed by V12. It documents, These are the last assessments for January 2023. This list included R119, R120, R168 and R170. R119's MDS ARD was 1/28/2023 and documents, Date RN (Registered Nurse) Assessment Coordinator signed assessment as complete 2/6/2023. R170's MDS ARD was 1/21/2023 and documents, Date RN (Registered Nurse) Assessment Coordinator signed assessment as complete 1/27/2023. R120's MDS ARD was 1/29/2023 and documents, Date RN (Registered Nurse) Assessment Coordinator signed assessment as complete 2/6/2023. R168's MDS ARD was 1/28/2023 and documents, Date RN (Registered Nurse) Assessment Coordinator signed assessment as complete 2/6/2023. On 2/6/2023 at 12:25 PM, V1, Administrator, stated, I am aware of some late MDS. We have talked about it during QAPI (Quality Assurance Performance Improvement). On 2/6/2023 at 1:40 PM, V12 stated, Everyone who is admitted and entered into our system has to at least have a 5-day assessment, even if they don't stay for 5 days. On 2/6/2023 at 1:53 PM, V1 stated, I would expect the staff to follow our policy regarding timeliness of MDS Assessments. The Facility's Resident Assessment Instrument/Minimum Data Set Protocol dated 10/2019 documents, All team members should complete their respective section of the MDS by the specified time frame so that the MDS coordinator/designee can coordinate and transmit within the appropriate time allowances.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (90/100). Above average facility, better than most options in Illinois.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Illinois facilities.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Memorial's CMS Rating?

CMS assigns MEMORIAL CARE CENTER an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Illinois, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Memorial Staffed?

CMS rates MEMORIAL CARE CENTER's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 52%, compared to the Illinois average of 46%. RN turnover specifically is 64%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Memorial?

State health inspectors documented 6 deficiencies at MEMORIAL CARE CENTER during 2023 to 2024. These included: 6 with potential for harm.

Who Owns and Operates Memorial?

MEMORIAL CARE CENTER is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 82 certified beds and approximately 62 residents (about 76% occupancy), it is a smaller facility located in BELLEVILLE, Illinois.

How Does Memorial Compare to Other Illinois Nursing Homes?

Compared to the 100 nursing homes in Illinois, MEMORIAL CARE CENTER's overall rating (5 stars) is above the state average of 2.5, staff turnover (52%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Memorial?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Memorial Safe?

Based on CMS inspection data, MEMORIAL CARE CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Illinois. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Memorial Stick Around?

MEMORIAL CARE CENTER has a staff turnover rate of 52%, which is 6 percentage points above the Illinois average of 46%. Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Memorial Ever Fined?

MEMORIAL CARE CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Memorial on Any Federal Watch List?

MEMORIAL CARE CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.