METROPOLIS REHAB & HCC
Inspected within the last 6 months. Data reflects current conditions.
Metropolis Rehab & HCC has received a Trust Grade of F, indicating significant concerns and a poor reputation among nursing homes. It ranks #383 out of 665 facilities in Illinois, placing it in the bottom half, and #2 out of 2 in Massac County, indicating that only one local option is better. While the facility's trend is improving, having reduced issues from 9 in 2024 to 4 in 2025, serious staffing problems persist, with a low staffing rating of 1 out of 5 stars and a turnover rate of 43%, which is below the state average. The facility has incurred $43,455 in fines, which is average, but there have been serious incidents, such as residents suffering injuries due to inadequate assistance during transfers, leading to significant harm. Despite these weaknesses, the health inspection score is relatively good at 4 out of 5 stars, indicating some strengths in the facility's overall operations.
- Trust Score
- F
- In Illinois
- #383/665
- Safety Record
- High Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 43% turnover. Near Illinois's 48% average. Typical for the industry.
- Penalties ○ Average
- $43,455 in fines. Higher than 54% of Illinois facilities. Some compliance issues.
- Skilled Nurses ⚠ Watch
- Each resident gets only 27 minutes of Registered Nurse (RN) attention daily — below average for Illinois. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ⚠ Watch
- 17 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (43%)
5 points below Illinois average of 48%
Facility shows strength in fire safety.
The Bad
Below Illinois average (2.5)
Below average - review inspection findings carefully
Near Illinois avg (46%)
Typical for the industry
Above median ($33,413)
Moderate penalties - review what triggered them
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 17 deficiencies on record
Aug 2025
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Free from Abuse/Neglect
(Tag F0600)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure a resident was free from verbal and physical abuse from staff...
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May 2025
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure Practitioner Orders for Life-Sustaining Treatment (POLST) st...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to provide therapeutic diets as ordered for 1 (R13) of 6 ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review the facility failed to provide urinary catheter care per current infection control standards for 1 (R57) of 3 residents reviewed for urinary tract in...
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Dec 2024
1 deficiency
1 Harm
SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Accident Prevention
(Tag F0689)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** A. Based on observation, interview and record review the facility failed to provide assistance in a manner to prevent falls for ...
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Oct 2024
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
Based on observation and interview, the facility failed to maintain a clean homelike environment in rooms of 3 (R7, R5 and R6) of 8 residents reviewed for housekeeping in the sample of 8.
The findings...
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Jul 2024
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
Based on interview and record review, the facility failed to provide twice weekly showers for one of one resident (R49) reviewed for ADL (Activities of Daily Living) in the sample of 41.
Findings incl...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to add interventions to prevent falls for one of two residents (R22) r...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to provide catheter care in accordance with current stand...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Tube Feeding
(Tag F0693)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to administer a residents' tube feeding accordance with p...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review the facility failed to label insulin vials and insulin pens with the date of opening for 2 of 5 (R49 and R52) residents reviewed for medication stora...
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May 2024
1 deficiency
1 Harm
SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Deficiency F0698
(Tag F0698)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to provide peritoneal dialysis treatments for 1 of 2 residents (R1) rev...
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Mar 2024
1 deficiency
1 Harm
SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Accident Prevention
(Tag F0689)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to safely transport a resident in a wheelchair to prevent an accident ...
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Jun 2023
1 deficiency
1 Harm
SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Accident Prevention
(Tag F0689)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to apply a gait belt while transferring and ambulating 1 of 3 resident...
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May 2023
3 deficiencies
1 Harm
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Pressure Ulcer Prevention
(Tag F0686)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure pressure ulcers were assessed, treated, and int...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
Based on interview and record review the facility failed to provide dependent residents with bathing assistance/showers for 1 of 6 residents (R21) reviewed for activities of daily living in a sample o...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation, and record review, the facility failed to provide a resident with a history of weight loss, nut...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • 43% turnover. Below Illinois's 48% average. Good staff retention means consistent care.
- • Multiple safety concerns identified: 5 harm violation(s), $43,455 in fines. Review inspection reports carefully.
- • 17 deficiencies on record, including 5 serious (caused harm) violations. Ask about corrective actions taken.
- • $43,455 in fines. Higher than 94% of Illinois facilities, suggesting repeated compliance issues.
- • Grade F (25/100). Below average facility with significant concerns.
About This Facility
What is Metropolis Rehab & Hcc's CMS Rating?
CMS assigns METROPOLIS REHAB & HCC an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Illinois, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.
How is Metropolis Rehab & Hcc Staffed?
CMS rates METROPOLIS REHAB & HCC's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 43%, compared to the Illinois average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Metropolis Rehab & Hcc?
State health inspectors documented 17 deficiencies at METROPOLIS REHAB & HCC during 2023 to 2025. These included: 5 that caused actual resident harm and 12 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.
Who Owns and Operates Metropolis Rehab & Hcc?
METROPOLIS REHAB & HCC is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by TUTERA SENIOR LIVING & HEALTH CARE, a chain that manages multiple nursing homes. With 101 certified beds and approximately 75 residents (about 74% occupancy), it is a mid-sized facility located in METROPOLIS, Illinois.
How Does Metropolis Rehab & Hcc Compare to Other Illinois Nursing Homes?
Compared to the 100 nursing homes in Illinois, METROPOLIS REHAB & HCC's overall rating (2 stars) is below the state average of 2.5, staff turnover (43%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Metropolis Rehab & Hcc?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Metropolis Rehab & Hcc Safe?
Based on CMS inspection data, METROPOLIS REHAB & HCC has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Illinois. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Metropolis Rehab & Hcc Stick Around?
METROPOLIS REHAB & HCC has a staff turnover rate of 43%, which is about average for Illinois nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Metropolis Rehab & Hcc Ever Fined?
METROPOLIS REHAB & HCC has been fined $43,455 across 4 penalty actions. The Illinois average is $33,513. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Metropolis Rehab & Hcc on Any Federal Watch List?
METROPOLIS REHAB & HCC is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.