MILLER'S AT OAK POINTE
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Miller's at Oak Pointe in Columbia City, Indiana has a Trust Grade of B+, indicating it is above average and recommended for families considering care options. It ranks #164 out of 505 facilities in Indiana, placing it in the top half, and #1 out of 2 in Whitley County, meaning it is the best option locally. The facility is improving, having reduced issues from 2 in 2024 to 1 in 2025. Staffing is a strength with a 4 out of 5 star rating and a turnover rate of 44%, which is below the state average of 47%, suggesting a stable workforce. While there have been no fines, there are some cleanliness concerns, including improperly labeled food and unclean equipment in the kitchen, as well as medications not being securely managed for some residents. It’s important to consider both the strengths and weaknesses when evaluating this nursing home for your loved one.
- Trust Score
- B+
- In Indiana
- #164/505
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 44% turnover. Near Indiana's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Indiana facilities.
- Skilled Nurses ✓ Good
- Each resident gets 43 minutes of Registered Nurse (RN) attention daily — more than average for Indiana. RNs are trained to catch health problems early.
- Violations ✓ Good
- Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
-
4-Star Staffing Rating · Above-average nurse staffing levels
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4-Star Quality Measures · Strong clinical quality outcomes
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
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Staff turnover below average (44%)
4 points below Indiana average of 48%
Facility shows strength in staffing levels, quality measures, fire safety.
The Bad
Near Indiana avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 5 deficiencies on record
Jul 2025
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0604
(Tag F0604)
Could have caused harm · This affected 1 resident
Based on interview, record review and observation, the facility failed to ensure a physical restraint position changing alarm device was ordered and monitored for 1 of 1 resident reviewed (Resident B)...
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Nov 2024
2 deficiencies
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review the facility failed to ensure medications and treatment supplies were secured...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, interview, and record review, the facility failed to ensure left overs were labeled, equipment was cleaned, gloving, and hand hygiene was observed during tray pass. 52 of 52 resi...
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Jan 2023
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility failed to ensure care plans were developed and implemented for 2...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, interview, and record review the facility failed to ensure cleanliness of the kitchen, sanitary storage of cookware, sanitary storage of outside food and other opened food items....
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (80/100). Above average facility, better than most options in Indiana.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Indiana facilities.
- • Only 5 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Miller'S At Oak Pointe's CMS Rating?
CMS assigns MILLER'S AT OAK POINTE an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Indiana, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Miller'S At Oak Pointe Staffed?
CMS rates MILLER'S AT OAK POINTE's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 44%, compared to the Indiana average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Miller'S At Oak Pointe?
State health inspectors documented 5 deficiencies at MILLER'S AT OAK POINTE during 2023 to 2025. These included: 5 with potential for harm.
Who Owns and Operates Miller'S At Oak Pointe?
MILLER'S AT OAK POINTE is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by MILLER'S MERRY MANOR, a chain that manages multiple nursing homes. With 82 certified beds and approximately 53 residents (about 65% occupancy), it is a smaller facility located in COLUMBIA CITY, Indiana.
How Does Miller'S At Oak Pointe Compare to Other Indiana Nursing Homes?
Compared to the 100 nursing homes in Indiana, MILLER'S AT OAK POINTE's overall rating (4 stars) is above the state average of 3.1, staff turnover (44%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Miller'S At Oak Pointe?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Miller'S At Oak Pointe Safe?
Based on CMS inspection data, MILLER'S AT OAK POINTE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Indiana. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Miller'S At Oak Pointe Stick Around?
MILLER'S AT OAK POINTE has a staff turnover rate of 44%, which is about average for Indiana nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Miller'S At Oak Pointe Ever Fined?
MILLER'S AT OAK POINTE has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Miller'S At Oak Pointe on Any Federal Watch List?
MILLER'S AT OAK POINTE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.