MILLER'S MERRY MANOR

220 E DUNN RD, NEW CARLISLE, IN 46552 (574) 654-7244
For profit - Corporation 70 Beds MILLER'S MERRY MANOR Data: November 2025 1 Immediate Jeopardy citation
Trust Grade
36/100
#372 of 505 in IN
Last Inspection: August 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Miller's Merry Manor in New Carlisle, Indiana, has a Trust Grade of F, indicating significant concerns about the quality of care provided. With a state rank of #372 out of 505 facilities, they are in the bottom half, and they rank #17 out of 18 in St. Joseph County, suggesting limited local options for better care. While the facility is showing an improving trend, going from 6 issues in 2023 to just 1 in 2024, the presence of $10,255 in fines is concerning, as it is higher than 86% of Indiana facilities. Staffing appears to be a strength, with 3 out of 5 stars and a turnover rate of 45%, which is slightly better than the state average. However, critical incidents have raised alarms, such as a failure to remove environmental hazards after a resident's suicide attempt, and not properly addressing a resident's worsening pressure ulcer condition. Overall, families should weigh these strengths and weaknesses carefully when considering this nursing home for their loved ones.

Trust Score
F
36/100
In Indiana
#372/505
Bottom 27%
Safety Record
High Risk
Review needed
Inspections
Getting Better
6 → 1 violations
Staff Stability
⚠ Watch
45% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
○ Average
$10,255 in fines. Higher than 58% of Indiana facilities. Some compliance issues.
Skilled Nurses
✓ Good
Each resident gets 71 minutes of Registered Nurse (RN) attention daily — more than 97% of Indiana nursing homes. RNs are the most trained staff who catch health problems before they become serious.
Violations
⚠ Watch
18 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★☆☆☆☆
1.0
Care Quality
★★★☆☆
3.0
Inspection Score
Stable
2023: 6 issues
2024: 1 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

2-Star Overall Rating

Below Indiana average (3.1)

Below average - review inspection findings carefully

Staff Turnover: 45%

Near Indiana avg (46%)

Higher turnover may affect care consistency

Federal Fines: $10,255

Below median ($33,413)

Minor penalties assessed

Chain: MILLER'S MERRY MANOR

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 18 deficiencies on record

1 life-threatening 1 actual harm
Aug 2024 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

Based on observation, interview, and record review the facility failed to ensure a resident was assisted with personal hygiene for 1 of 2 records reviewed for Activities of Daily Living (ADL) (Residen...

Read full inspector narrative →
Based on observation, interview, and record review the facility failed to ensure a resident was assisted with personal hygiene for 1 of 2 records reviewed for Activities of Daily Living (ADL) (Resident 2) Finding includes: During an observation and interview on 8/14/2024 at 10:21A.M., Resident 2 indicated the facility staff help sometimes with shaving. During an observation and interview on 8/15/2024 at 9:47 A.M., Resident 2 indicated he used to shave himself and he liked to shave every 2 days, that as he did in the past. During an observation on 8/16/2024 at 9:07 A.M., the Resident 2 was unshaven. During an observation and interview on 8/19/2024 at 9:07 A.M., Resident 2 was unshaven and he indicated no one had offered to shave him. He indicated he would have shaved himself, but they took his razors away from him. A record review was completed for Resident 2, on 8/15/2024 at 4:03 P.M. Diagnoses included, but not limited to: hemiplegia, unspecified affecting right dominant side, aphasia, wrist drop, right wrist and seizures. A current Care Plan, initiated 2/16/2024, indicated Resident 2 needed assist with Activities of Daily Living (ADL'S). Intervention included but were limited to: dated 4/5/2024, assist with shaving with a straight razor and not to leave the razors in his room. During an interview on 8/16/2024 at 9:52 A.M., CNA 2 indicated when she provided A.M. care, she washed their face and peri area, brushed teeth and hair, then dressed them. She had them wash their hands in the morning and after using the toilet. During an interview on 8/16/2024 at 9:57 A.M., CNA 3 indicated when she provided A.M., care she got them dressed, toileted and brushed their teeth uses mouthwash and make sure they had everything for the day. During an interview on 8/16/2024 at 10:04 A.M., CNA 4 indicated when he provided A.M., care he knocked on the door introduced himself and asked if they would ready to get up. He will ask them what they would like to wear, then assisted with washing, dressing, transferring, brushing teeth and see to determine if their need a shave, and took them to the dining room. During an interview on 8/16/2024 A.M., the Interim DON (IDON) indicated she would expect with A.M. care, the Residents would be washed: arm pits, under breast, peri area, and buttock. Then teeth brushed or dentures washed, provide glasses, deodorant, lotion and assisted to the bathroom. On 8/19/2024 at 10:45 A.M., the IDON provided a policy titled, Morning Care, dated 3/13/2012, and indicated the policy was the one currently used by the facility. The policy indicated .Purpose: To cleanse and refresh resident, while stimulating circulation and providing comfort and preparing resident for the day. Procedure: 8. Remind or assist male residents to shave . 3.1-38(3)(D)
Jul 2023 6 deficiencies 1 IJ
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure environmental hazards were removed from the re...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure environmental hazards were removed from the resident's room after a suicide attempt for 1 of 2 residents reviewed for accidents/hazards. (Resident 5) The immediate jeopardy began on June 6, 2023 when Resident 5 wrapped a bed remote cord around his neck and the facility failed to remove the hazard from his room. The administrator and regional nurse consultant were notified of the immediate jeopardy on July 26, 2023 at 4:50 P.M. The immediate jeopardy was removed on July 27, 2023, but noncompliance remained at the lower scope and severity level of no actual harm, with potential for more than minimal harm that is not immediate jeopardy. Finding includes: A record review for Resident 5 was completed on 7/26/2023 at 9:02 A.M. Diagnoses included, but were not limited to: Friedreich's Ataxia (disease which causes progressive nervous system damage), anxiety disorder, psychotic disorder with delusions due to known physiological condition, major depressive disorder, single episode, moderate, rheumatoid arthritis with rheumatoid factor of multiple sites without organ or systems involvement and paraplegia unspecified. During an observation, on 7/26/2023 at 10:47 A.M., the resident's bed was in a high position from the floor. During an observation on 7/26/2023 at 3:34 P.M., the bed remote cord was not fastened to the bed rail with a zip tie, only the call light was. The resident had full access to the bed remote cord hanging from the assist/bed rail. The bed was also not in a low position, but up high. A Progress Note, dated 6/6/2023 at 4:24 P.M., indicated .CNA came by nurse's station stating that resident had attempted to strangle himself with his bed cord. CNA went and got Social Services. Nurse went in and spoke with resident. Resident was tearful. Nurse asked Resident if he was trying to harm himself and he became even more tearful while shaking his head yes. Social Worker came in to speak with Resident. A Progress Note, dated 6/6/2023 at 5:13 P.M., indicated .Late Entry: SS [Social Service] visited with [Resident 5] today due to reports of increased behaviors. [Resident 5] presented very emotional and became tearful several times during conversation. SS talked with him about putting cord around his neck. He expressed he was not trying to kill self. he just needed help from staff and he was frustrated. SS explained to [Resident] that when he does things like that he runs the risk of being sent to inpatient psyche stay. He expressed he did not want he wants. SS discussed alternate ways to get staff assistance. SS allowed him time to express his feelings and offered comfort and reassurance. SS offered him time to reminisce about when he was younger and mutual friends he has with SS. At the end of conversation he expressed he was doing better. he was no longer tearful and was smiling and laughing at times. SS will update psyche services and have them visit with him on next visit to the facility A Progress Note, dated 6/7/2023 at 2:22 P.M., indicated the resident was sent to the hospital to be evaluated for right lower quadrant pain. A Psychiatry Progress Note, dated 6/8/2023 from 7:30 A.M. to 7:55 A.M., indicated Symptom Description and Subjective Report; Patient is seen today for follow up assessment of mood and behavior and medications. Patient has been more irritable and made a gesture to harm himself .Objective Content: Alert and pleasant. Appears in no distress or discomfort. Resting in his bed. Engages in conversation easily. Able to make some needs known. Staff also will anticipate his needs. He had been more irritable and staff states he put the call light cord around his neck. Patient readily admits to doing so but states he was frustrated. He denies current suicidal ideations or intent to harm himself. Patient state he was in pain and didn't feel well. He was recently seen in ER [Emergency Room] and diagnoses with a UTI [Urinary Tract Infection]. He is receiving[sic] an antibiotic. Staff also report he didn't have his scheduled pain medication due to an insurance issue. Plan: Patient diagnosed with UTI and was not receiving his usual pain medication which likely contributed to his mood issues A Licensed Clinical Psychologist Progress Note, dated 6/8/2023 from 11:22 A.M. to 11:47 A.M., indicated Patient was seen in follow-up for symptoms of depression and anxiety. Staff report that patient has been wrapping his call light around in neck in a gesture to hurt himself. Patient has a UTI, and has had increased pain because insurance issues have limited the pain medications that can be used. Staff are working to resolve this issue. Patient presents as very angry, tearful and expressed a desire to end his life. He calmed down and became more rational as we talked, and more calm at the end of the session. Staff were consulted about patient's labile mood, and about ways to manage his impulsive behavior .Objective Content: Patient and I talked about the fact that he was sent to the ER a couple of days ago because of pain and a UTI and they were not helpful. At first, patient was unable to think rationally about the fact that staff are working to manage his pain, and having a UTI will contribute to him feeling bad in general. He was able to calm down, and acknowledge he is more depressed but not planning to kill himself. Upon consultation, staff indicated they plan to lower patient's bed to the floor so he cannot injure himself by throwing himself out of bed, and securing his call light and bed control so he cannot hurt himself with the cords, in case he becomes upset again and tries to get impulsively A Progress Note, dated 6/8/2023 at 1:20 P.M., indicated Resident 5 arrived back to the facility with antibiotics for the treatment of a urinary tract infection. A Care Plan, dated 6/15/2023, indicated .I display irrational thoughts and ideas related to dx [diagnosis] of psychosis r/t [related to] [NAME] [sic] Ataxia as evidenced by digging in my ears thinking my hearing aides are wedged in my ears, thinking someone is remotely messing with my computer and convinced I can have an apartment and take care of self. Leading to potential for self-harm. Resulting in use of antipsychotic medication. Interventions: Allow [Resident 5] to express his thoughts and feelings and assist in helping him understand the reality of situations. Maintain a calm, consistent environment and attend to his basic needs. Provide support with skills to de-escalate, cope and manage stress. Make sure environment is clear of clutter or self-harm objects. A Care Plan, created 1/10/2016, revised on 1/18/2023 and 6/15/2023, indicated . I have altered mood related to dx of anxiety as evidenced by yelling/screaming/cursing at staff, clenching my fist, repetitive yelling out for specific people and refuses to talk when it is not what I want to hear and I attempt to wrap call cord around my neck for staff attention. Resulting in use of anxiolytic medication. Interventions: Approach in call manner and provide comfort /assurance during times of illness. Encourage use of two staff to reposition when in bed to reduce random movements by [Resident 5], Zip tie call cord to half side rail on bed with enough length at end for him to have call cord to half rail on bed with enough lengths at end for him to have call cord in lap to prevent him from attempting to wrap call cord around his neck. Medication as ordered. Notify physician as needed. Monitor quarterly for Medication GDR for psychoactive medication. Allow time to express feelings and provide validation and comfort as needed. SS to visit PRN. Document mood and behavior #1: I have altered mood related to dx of anxiety as evidence by yelling/screaming/cursing/ at staff, clenching my fist, repetitive yelling out for specific people and refused to talk when it is not what I want to hear and I attempt to wrap call cord around my neck for staff attention. Interventions: 1. Allow [Resident 5] time to express his feelings and provide validation and comfort, if unable to understand then get another staff member to assist. 2. Offer a sip of a drink to clear throat and make sure all basic needs are met, encourage use of two when repositioning to reduce random movements by [Resident 5]. 3. Make sure [Resident name] is aware that you are here to help him and he can trust you, maintain a calm consistent responses, change caregivers if needed. 4. Make sure [Resident 5] is safe and inform him that you will return when he has time to calm down and he is ready to have a conversation. During an interview, on 7/26/2023 at 3:07 P.M., CNA 2 indicated she was working on 6/6/2023 but was not assigned to Resident 5's room. She indicated in the past she had observed the resident wrap a cord around his neck. She indicated she had rehired 10 months ago, and he had only done this a few times in the past 10 months but a few years ago when she worked here, he often displayed that behavior. She indicated he would use the call light and/ or bed remote cord. During an interview, on 7/26/2023 at 3:10 P.M., CNA 3 indicated via a phone interview she heard [Resident 5] yell and saw the bed remote cord was around his neck he would not let go, he said, Let me die I don't want to do this anymore! He was hysterically crying. He was pulling the remote cord and there were purple indents on his neck. He was lying flat on his back in bed and the cord was wrapped around the neck at least 2 times maybe 3 but definitely 2. That is the first time she had ever seen this happen. The nurse went in there to see if he was ok. She went to tell the Administrator who directed her to Director of Nursing and then told her to get the Social Worker. Afterwards if he put on the call light, we answered timely. He was not put on 1 on 1's or sent out. At 7/26/2023 at 3:28 P.M. the CNA called back she forgot to mention she was in the room during the Social Workers interview, and she stated multiple times to the resident, Don't make me send you out I don't want to have to do that! During an interview, on 7/26/2023 at 3:35 P.M., the Social Service Director indicated she believed the agency nurse contacted her about the cord around his neck. She went down to talk to him; he was very emotional and talked about why he was upset. She discussed ramifications when he puts a call light around his neck, let him express himself and reminisced which got him laughing, talking, and smiling. She did not call the doctor or psych (psychiatry) following the occurrence, but was going to schedule him on their next facility visit. She indicated the policy was to remove any harmful items, place on 1 on 1- or 15 minute checks and notify the doctor and psych. She did not remove the cord form the room, maintenance was to resecure it after she was done talking to the resident. During an interview, on 7/26/2023 at 3:49 P.M., the Director of Nursing (DON) indicated the Social Service (SS) informed her or the agency nurse. They said the resident wrapped the call light cord around his neck, so SS went down to talk to him. The DON had talked to him earlier to discuss his medications and what they were for. He was okay then. There was no problem with any of his medications. She went down and saw him after the event and he was in bed with his head of bed up watching TV. She did not see any discoloration around his neck. The call light cord was secured with zip tie so he could reach it but not pull it up. This was not the first time he did this. She was not sure how the zip tie got undone. The Maintenance Director refastened it. She did not have an investigation on this incident, and an unplanned occurrence was not filled out, but she would need to check the chart. He was okay after SS talked to him. The policy was to remove all objects that could cause harm and notify the physician and family. It should have been in the Progress Notes. During an interview, on 7/26/2023 at 3:53 P.M., the Maintenance Director indicated he had reattached the call cord to the assist/bed rails a couple times. He thought he did go last month after morning meeting at the request of the team, but did not recall any specific staff member asking him. The resident was calm and asked him to leave enough cord to go from the wall over his shoulder. I told him I couldn't do that, but then he asked if I could attach it to both the bed rail and the assist rail so it couldn't be moved. I asked him, Don't you want it to be able to reach your lap? and he said, No and indicated he would rather have it attached to the assist rail. He did not know how the zip tie got untied. He also did not indicate it was an emergency but usually when asked, he promptly responded to any request to check things out. He received a text from the DON on 6/6/2023 at 10:51 A.M., asking him to rezip the call cord in Resident 5's room. The text indicated he wrapped the cord around his neck. On 7/26/2023 at 4:10 P.M., the DON indicated that there was no unplanned occurrence or any documentation in the Progress Notes that the physician or family was notified. During an interview, on 7/26/2023 at 4:21 P.M., the Administrator indicated he could not recall who contacted him. He acknowledged the SS went to the resident's room and the resident indicated that he had no attempt to self-harm. They tell you whether that is their intentions. He had a BIMS [Brief Interview for Mental Status] of 15 (cognitively intact) so he had no plan. He indicated management does investigations and he had sent the SS. On 7/26/2023 at 4:09 P.M., the Director of Nursing provided a policy titled, Suicide Precautions, dated 6/12/2020, and indicated the policy was the one currently used by the facility. The policy indicated .2. Procedure A. When residents verbalize the intent or demonstrate an attempt at suicide, the following procedures are recommended. I. ACTUAL: a. If the resident demonstrates an actual suicide attempt, emergency admit to acute care or inpatient psychiatric care will be requested. b. A designated staff person will be assigned to observe the resident at the bedside until relocation/transfer can be completed The immediate jeopardy that began on June 6, 2023 was removed on July 27, 2023 when the facility secured all environmental hazards within Resident 5's room and ensured all staff were inserviced regarding responding to suicide attempts and removing all potential environmental hazards. The non-compliance remained at the lower scope and severity level of pattern, no actual harm with potential for more than minimal harm that is not immediate jeopardy because the facility will need to inservice any new or agency staff ongoing. The facility will continue to monitor Resident 5 as well as all residents who are at risk for self harm. 3.1-45(a)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

3. A record review for resident 2 was completed on 07/27/23 at 11:48 A.M. Diagnoses included, but were not limited to: type 2 diabetes, end Stage Renal Disease, dependence on renal dialysis and atrial...

Read full inspector narrative →
3. A record review for resident 2 was completed on 07/27/23 at 11:48 A.M. Diagnoses included, but were not limited to: type 2 diabetes, end Stage Renal Disease, dependence on renal dialysis and atrial fibrillation. A Quarterly MDS (Minimum Data Set) assessment, dated 7/14/2023, indicated Resident 2 had moderately impaired cognition. Resident 2's medication regimen, included but was not limited to: Baqsimi (Glucagon) inhalation powder as needed, Humalog insulin 4 units with breakfast and lunch, Lantus insulin 12 units once daily and Lantus insulin 8 units at bedtime. A Physician's Order, dated 11/18/2022, indicated the resident was to receive Insulin Lispro Solution 100 UNIT/ML (milliliter) inject 4 unit subcutaneously two times a day for diabetes mellitus. There were parameters to notify the MD (Medical Doctor) if the resident's blood sugar was less than 70 or greater than 400. In addition, there were instructions to follow the blood sugar flowchart if the resident exhibited signs and/or symptoms of low blood sugar. The instructions also indicated the event was to documented in the Nursing Progress Notes. A review of the current Care Plan regarding blood sugar levels, indicated the following: .I have Diabetes and the potential for having hyper/hypoglycemia as seen by: Interventions included: no signs and symptoms of high or low blood sugar levels, blood sugar less than 70 or greater than 200 requires an assessment documented on the blood sugar tracking form. Follow specific physician orders if symptoms present, blood sugar less than 70- give 4 oz juice and retest in 15-20 minutes, communicate blood sugar readings to (physician's name), give medications as ordered, notify MD (Medical Doctor) of blood sugar readings outside the ordered parameters, monitor and document food and fluid intake on point of care. Offer replacements for food uneaten if resident eats less than 50%, monitor blood sugar as ordered, monitor labs as ordered, monitor meal intake, serve diet as ordered A review of the blood sugar log for Resident 2 indicated blood sugar readings were out of range on the following days: 5/7/23 blood sugar was 67. 5/11/23 blood sugar was 63. 5/23/23 blood sugar was 63. 5/27/23 blood sugar was 60. 6/5/23 blood sugar was 70. 6/12/23 blood sugar was 69. 6/13/23 blood sugar was 64. 6/15/23 blood sugar was 68. 6/20/23 blood sugar was 60. 6/24/23 blood sugar was 69. A notification to the doctor was made on 6/13/2023 for a blood sugar of 64 and a notification was written on 7/3/2023 for a blood sugar of 59, indicating the resident had no signs and symptoms of low blood sugar and 4 Units of Humalog was held. These notifications were found in the paper chart, no other documentation was found in the electronic medical record. No other progress notes were found to indicate communication or notification of other blood sugar readings or interventions were provided to the Medical Doctor. During an interview, on 7/31/2023 at 11:10 A.M., RN 5 indicated the Physician had discontinued the resident's Lispro and the Lantus insulin did not have any documented notifications. Staff were to notify the doctor if the resident's blood sugar was less than 70 or above 200. RN 5 indicated Resident 2 had been having some blood sugars that were all over the place. RN 5 looked in the chart and indicated the highest blood sugar reading was 300, and the lowest reading was 56. She indicated the doctor should have been notified if the resident's blood sugar was less than 70. RN 5 indicated the doctor was made aware of Resident 2's blood sugar readings via a facsimile and presented documentation of the communication, dated 7/3/2023. During an interview, on 7/31/2023 at 11:32 A.M., the DON (Director of Nursing) indicated if a resident had an abnormal blood sugar reading, the nursing staff would call the doctor and document the communication in the resident's progress notes. If a note was documented in the MAR (medication administration record), a note would then populate in the nursing progress notes. On 7/31/2023 at 11:40 A.M., a current policy was provided by the DON (Director of Nursing), titled Physician and Family Notification of Condition Changes. The policy had a start date of 11/30/2016 with no revision date. The policy included the following: .the purpose is to keep physician and family appraised of all condition changes either by telephone or fax cover sheet. Telephone notification is required for all emergencies, all condition changes, critical laboratory results, abnormal radiology or diagnostic test that require immediate response. Notify the physician of any change in condition that may or may not warrant a change in treatment plan. Document the information reported to the physician in the nurse's notes. Be thorough and explicit. Document the response from the physician in the nurse's notes. If faxing, document information in black ink on a fax form which includes a confidentiality statement. Include all information required for physician to make decisions. If immediate physician response is required, do not fax. Thoroughly document information to be reported in the nurse's note. Be thorough and explicit, including that the physician was faxed, date and time. Document in nurse's note when the physician responds to the fax. Notify the resident and responsible party of any change in condition that may or may not warrant a change in treatment plan, including critical lab values, abnormal radiology or diagnostic testing results 3.1-5(a)(2)(3) 2. A record review for Resident 5 was completed on 7/26/2023 at 9:02 A.M. Diagnoses included, but were not limited to: Friedreich's Ataxia (disease which causes progressive nervous system damage), anxiety disorder, psychotic disorder with delusions due to known physiological condition, major depressive disorder, single episode, moderate, rheumatoid arthritis with rheumatoid factor of multiple sites without organ or systems involvement and paraplegia unspecified. A Progress Note, dated 6/6/2023 at 4:24 P.M., indicated .CNA came by nurse's station stating that resident had attempted to strangle himself with his bed cord. CNA went and got Social Services. Nurse went in and spoke with resident. Resident was tearful. Nurse asked Resident if he was trying to harm himself and he became even more tearful while shaking his head yes. Social Worker came in to speak with Resident. A Care Plan, created 1/10/2016, revised on 1/18/2023 and 6/15/2023, indicated . I have altered mood related to dx. [diagnosis] of anxiety as evidenced by yelling/screaming/cursing at staff, clenching my fist, repetitive yelling out for specific people and refuses to talk when it is not what I want to hear and I attempt to wrap call cord around my neck for staff attention. Resulting in use of anxiolytic medication. Interventions: Approach in call manner and provide comfort /assurance during times of illness. Encourage use of two staff to reposition when in bed to reduce random movements by [Resident 5], Zip tie call cord to half side rail on bed with enough length at end for him to have call cord to half rail on bed with enough lengths at end for him to have call cord in lap to prevent him from attempting to wrap call cord around his neck. Medication as ordered. Notify physician as needed During an interview, on 7/26/2023 at 4:10 P.M., the Director of Nursing indicated that there was no unplanned occurrence completed or any documentation in the progress notes that the physician or family were notified about Resident 5 placing a cord around his neck. During an interview, on 7/27/2023 at 1:31 P.M., the Medical Director indicated that she was not notified of the incident that occurred on 6/6/2023 involving the resident placing a cord around his neck. During an interview, on 7/27/2023 at 2:31 P.M., RN 5 indicated she did not notify the physician or family that the resident wrapped a cord around his neck. Based on observation, record review and interview, the facility failed to ensure the physician was notified timely of significant changes in condition for 3 of 13 residents reviewed. (Residents 2, 5 and 38) Findings include: 1. The clinical record for Resident 38 was reviewed on 7/25/2023 at 2:19 P.M. Resident 38 was admitted to the facility with diagnoses including, but not limited to: osteomyelitis of the vertebra, sacral and sacrococcygeal region, gout, idiopathic peripheral autonomic neuropathy, stage 4 pressure ulcer of the sacral region, chronic kidney disease stage 3B, glaucoma, age related osteoporosis, hypothyroidism, hypertension, cognitive communication deficit, hypokalemia, hyperlipidemia and abnormality of albumin. The admission MDS (Minimum Data Set) assessment, completed on 6/13/2023, indicated the resident was mildly cognitively impaired, had little pleasure, felt down, had little energy, trouble sleeping and poor appetite for the past 7 - 13 days. It was somewhat important to her to have snacks in between meals, had not transferred out of bed for the assessment period, was totally dependent on staff for dressing, bed mobility, toileting, personal hygiene and bathing needs and required limited assistance from one staff for eating needs. The assessment indicated the resident had exhibited no swallowing or chewing issues, weighed 200 pounds and had not experienced any recent weight changes. The resident was admitted with 1 stage 4 pressure ulcer. The current Care Plan related to nutritional needs, initiated on 6/6/2023, included an intervention to notify the physician and resident representative of significant weight loss. The Nutritional Assessment, completed by the RD (Registered Dietician) on 6/15/2023, indicated the resident had above normal BMI (Body Mass Index), had no weight trend identified yet, was on a NAS (No Added Sugar) diet with double eggs, vitamin and iron supplements and Proheal supplement. The weight record for Resident 38 indicated the following: On 6/6/2023 200 pounds. On 6/21/2023 179.4 pounds. On 7/5/2023 169.8 pounds. On 7/10/2023 154.6 pounds. On 7/12/2023 157.6 pounds. On 7/17/2023 154.9 pounds. On 7/24/2023 149.1 pounds. A Weight and Wound Meeting Progress Notes indicated a meeting had been held on 7/5/2023. The note acknowledged the weights on specific dates, indicated the resident had been admitted with edema, had an urinary tract infection and restated the resident's diet orders and supplements, which were put in place when she was admitted . The note did not indicated the percent of weight loss the resident had experienced since her admission, one month prior. The resident had lost 30.2 pounds, equivalent to 8.49 percent, denoting a significant weight loss. There was no documentation the physician was notified of the significant weight loss for Resident 38. A Weight and Wound Meeting Progress Note, completed on 7/13/2023, indicated a meeting had been held on 7/12/2023. The note documented the dates and weights of the resident since admission. The July 10 weight was 154.6 pounds, a weight loss of another 15.2 pounds since the 7/5/2023 meeting was held. The percent of weight loss since admission was now 23 percent. The note indicated a 4 ounce health shake at lunch was added to her diet, but there was no documentation the physician was notified of the significant, continued weight loss. There was no documentation of Physician notification of the significant weight loss until a late entry dated 7/20/2023 indicated the MD was notified of the continued weight loss and the daughter was being asked to set up a care plan meeting. During an interview with the Registered Dietician (RD), conducted 7/27/2023 at 10:00 A.M., she indicated the RD responsible for the facility was on vacation. She indicated there were interventions implemented on admission to address the resident's nutritional needs, the resident's diet was changed from no added sugar to regular on 7/5/2023 to allow more alternative choices and calories. Health shakes were added on 7/13/2023. The RD indicated the Wound and Weight Progress Notes could have been more specific regarding the percent of weight loss and should have reflected any Physician notification and interventions. During an interview with the Regional Nurse Consultant, on 7/28/2023 at 10:39 A.M., she indicated the physician would have documented weight loss notification but there was no documentation of the significant weight loss until 7/20/2023.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0655 (Tag F0655)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility failed to ensure a baseline care plan was completed and a summar...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility failed to ensure a baseline care plan was completed and a summary was shared with the resident and/or her representative for 1 of 1 new residents reviewed for baseline care plans. (Resident 38) Finding includes: The clinical record for Resident 38 was reviewed on 7/25/2023 at 2:19 P.M. Resident 38 was admitted to the facility on [DATE] with diagnoses included, but not limited to: osteomyelitis of the vertebra, sacral and sacrococcygeal region, gout, idiopathic peripheral autonomic neuropathy, stage 4 pressure ulcer of the sacral region, chronic kidney disease stage 3B, glaucoma, age related osteoporosis, hypothyroidism, hypertension, cognitive communication deficit, hypokalemia, hyperlipidemia and abnormality of albumin. The admission MDS assessment, completed on 6/13/2023, indicated the resident was mildly cognitively impaired, had little pleasure, felt down, had little energy, trouble sleeping and poor appetite for the past 7 - 13 days. It was somewhat important to her to have snacks in between meals, had not transferred out of bed for the assessment period, was totally dependent on staff for dressing, bed mobility, toileting, personal hygiene and bathing needs and required limited assistance from one staff for eating needs. The assessment indicated the resident had exhibited no swallowing or chewing issues, weighed 200 pounds and had not experienced any recent weight changes. The resident was admitted with 1 stage 4 pressure ulcer. During an interview with Resident 38's representative, conducted on 7/24/2023 at 2:09 P.M., she indicated she had not been given any care plan documentation, had not received any invitation to a care plan meeting, nor had she participated in any care plan meeting since the resident had been admitted to the facility on [DATE]. During an interview with the Social Service Director, on 7/26/2023 at 1:47 P.M., she indicated there had been no initial care plan meeting or baseline care plan meeting set up for Resident 38. She indicated the department managers had signed a form on 6/7/2023 for a New admission Management Introduction and Review meeting but there had not been a care plan meeting conducted. The Admissions staff member was responsible for setting up the initial care plan meetings, but there had been a vacancy for that position and the care plan meetings for Resident 38 had been missed. The current facility policy, titled, Care Plan Development and Review, provided by the Director of Nursing on 7/28/2023 at 9:00 A.M., included the following: .2. CARE PLAN DEVELOPMENT: A. An interdisciplinary team, in conjunction with the resident, physician and representative will develop a comprehensive care plan for each resident .4. CARE PLAN CONFERENCE: A. Care plan conferences with all disciplines will be held with resident and representative, at their convenience within seven days of admission, 21 days of admission, quarterly, and as needed .B. VII. If representative is not present for the seven day care conference, a call will be made to them by the care plan coordinator or director of nursing to discuss the care plan .5. COMMUNICATION TO STAFF, RESIDENTS AND RESPONSIBLE PARTY: .C. Residents and their representative will be given a summary of their baseline care plan by a member of the care plan team via printing: resident dashboard for that resident. The resident and/or resident representative will sign and date a copy of the summary to be placed in the medical record as evidence it has been received by the resident or representative
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. A record review for Resident 5 was completed on 7/26/23 at 9:02 A.M. Diagnoses included, but were not limited to: Friedreich'...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. A record review for Resident 5 was completed on 7/26/23 at 9:02 A.M. Diagnoses included, but were not limited to: Friedreich's Ataxia (disease which causes progressive nervous system damage), anxiety disorder, psychotic disorder with delusions due to know physiological condition, major depressive disorder, single episode, moderate, rheumatoid arthritis with rheumatoid factor of multiple sites without organ or systems involvement and paraplegia unspecified. During an observation, on 7/26/2023 at 10:47 A.M., Resident 5's bed was in a high position from the floor. During an observation, on 7/27/2023 at 9:52 A.M., the resident's bed was not in the lowest position. During an observation, on 7/28/2023 at 9:53 A.M., the resident's bed was not in the lowest position. A Care Plan, dated 12/10/2015, indicated .Fall Risk characterized by risk factors: Use of narcotics, antidepressant, anti-anxiety, back pain, Dx [diagnosis] of Fredrechs [sic] Ataxia. Limitations to all extremities. When up in w/c [wheelchair] will take off arm rests and slide self down w/c. Resident chooses to not get out of bed for therapy to eval [evaluate] for w/c seating. Interventions, dated 6/30/2023, included bed in lowest position when receiving suppository for BM [bowel movement], bed in lowest position. On 7/14/2023, bolsters to mattress for tactile boundaries was added. During an interview, on 7/28/2023 at 9:55 A.M., the Director of Nursing (DON) indicated that a low bed is when it is lowered as far as it will go down. The interventions that were put in place after his fall were to put the bed in low position when receiving a suppository for BM and bolsters to the mattress. The other intervention of bed in lowest position was put in by the floor nurse and the care plan should have been revised. On 7/28/2023 at 12:37 P.M., the Director of Nursing provided a policy titled, Care Plan Development and Review, dated 1/24/2020, and indicated the policy was the one currently used by the facility. The policy indicated .3. CARE PLAN REVISION: A. Care plans will be revised daily and PRN as changes in the resident's condition dictate. Changes include but are not limited to changes in Physician orders, diet changes, therapy changes, behavior changes, ADL changes, skin changes etc . 4. CARE PLAN CONFERENCE: A. Care plans conferences with all disciplines will be held with resident and representative, at their convenience within seven days of admission, 21 days of admission, quarterly, and as needed. B. The initial (7 day) care plan conference will be held within seven days of admission with the resident, representative, available department heads, and care plan coordinator (designee). The admission Director will set the time and date of the 7-day care conference during the time of the admission process 3.1-35(2)(B)(e) Based on observation, record review and interviews, the facility failed to ensure a care plan meeting was conducted after an admission assessment was completed for 1 of 13 residents reviewed. (Resident 38) The facility also failed to ensure a care plan was revised and updated regarding safety measures for 1 of 3 residents reviewed for accidents. (Resident 5) Findings include: 1. The clinical record for Resident 38 was reviewed on 7/25/2023 at 2:19 P.M. Resident 38 was admitted to the facility on [DATE] with diagnoses included, but not limited to: osteomyelitis of the vertebra, sacral and sacrococcygeal region, gout, idiopathic peripheral autonomic neuropathy, stage 4 pressure ulcer of the sacral region, chronic kidney disease stage 3B, glaucoma, age related osteoporosis, hypothyroidism, hypertension, cognitive communication deficit, hypokalemia, hyperlipidemia and abnormality of albumin. The admission MDS Assessment, completed on 6/13/2023 indicated the resident was mildly cognitively impaired, had little pleasure, felt down, had little energy, trouble sleeping and poor appetite for the past 7 - 13 days. It it was somewhat important to her to have snacks inbetween meals, had not transferred out of bed for the assessment period, was totally dependent on staff for dressing, bed mobility, toileting, personal hygiene and bathing needs and required limited assistance from one staff for eating needs. The assessment indicated the resident had exhibited no swallowing or chewing issues, weighed 200 pounds and had not experienced any recent weight changes. The resident was admitted with 1 stage 4 pressure ulcer. During an interview with Resident 38's representative, conducted on 7/24/2023 at 2:06 P.M., she indicated she had not yet been invited to a care plan meeting. There were no nursing notes or documentation in the clinical record regarding any scheduling of a care plan meeting. During an interview with the Social Service Director, on 7/26/2023 at 1:47 P.M., she indicated there had been no initial care plan meeting or baseline care plan meeting set up for Resident 38. She indicated the department managers had signed a form, on 6/7/2023, for a New admission Management Introduction and Review meeting but there had not been a care plan meeting conducted. She indicated the Admissions staff member was responsible for setting up the initial care plan meetings but there had been a vacancy for that position and the care plan meetings for Resident 38 had been missed. The current facility policy, titled, Care Plan Development and Review, provided by the Director of Nursing on 7/28/2023 at 9:00 A.M., included the following: .2. CARE PLAN DEVELOPMENT: A. An interdisciplinary team, in conjunction with the resident, physician and representative will develop a comprehensive care plan for each resident .D. The resident's comprehensive care plan is developed within seven (7) days of the completion of the comprehensive assessment or within twenty-one (21) days after the resident's admission .4. CARE PLAN CONFERENCE: A. Care plan conferences with all disciplines will be held with resident and representative, at their convenience within seven days of admission, 21 days of admission, quarterly, and as needed .B. VII. If representative is not present for the seven day care conference, as call will be made to them by the care plan coordinator or director of nursing to discuss the care plan .5. COMMUNICATION TO STAFF, RESIDENTS AND RESPONSIBLE PARTY: .C. Residents and their representative will be given a summary of their baseline care plan by a member of the care plan team via printing: resident dashboard for that resident. The resident and/or resident representative will sign and date a copy of the summary to be placed in the medical record as evidence it has been received by the resident or representative
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure the medication regimen was adequately monitore...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure the medication regimen was adequately monitored for 1 of 5 residents reviewed for unnecessary medications. (Resident 21) Finding includes: The record for Resident 21, reviewed on 7/26/2023 at 9:01 A.M., indicated the resident was admitted to the facility on [DATE] with diagnoses which included, but were not limited to: Alzheimer's disease late onset, chronic systolic congestive heart failure, localization related symptomatic epilepsy and epileptic syndromes, hypertensive heart and chronic kidney disease and hypothyroidism. The current Physician Orders for medications, included an order for Levothyroxine Sodium tablet 125 mcg (microgram), one table by mouth one time a day for low thyroid hormone. The current Physician Orders for laboratory testing indicated the resident was to have a TSH (Thyroid Stimulating Hormone) level test (a test utilized to determine correct effectiveness of thyroid medication), along with other testing, completed on 8/3/2023. The testing order indicated it was to be completed every 365 days. A previous Physician's Order, initiated on 1/19/2022 and discontinued on 4/28/2023, indicated a TSH level and other routine testing was to have been completed in March. The most recent TSH level for Resident 21, provided by the Medical Records staff on 7/31/2023 at 12:00 P.M., indicated the TSH level had not been completed since 10/14/2021. During an interview with the Regional Nurse Consultant, on 7/31/2023 at 12:15 P.M., she indicated she could not locate a more recent TSH level test and there should have been one completed in the past year. She indicated there was no specific policy regarding TSH level testing, but the physician had ordered the test and it was not completed. The test was now scheduled to be drawn on 8/3/2023. 3.1-48(a)(3)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Antibiotic Stewardship (Tag F0881)

Could have caused harm · This affected 1 resident

Based on record review and interview, the facility failed to ensure laboratory culture results were received before initiating an antibiotic for 3 of 4 residents reviewed for antibiotic stewardship. (...

Read full inspector narrative →
Based on record review and interview, the facility failed to ensure laboratory culture results were received before initiating an antibiotic for 3 of 4 residents reviewed for antibiotic stewardship. (Residents 5, 30, and 32) Findings include: 1. During a record review, completed on 7/28/2023 at 9:00 A.M., Resident 5 returned from the ER (Emergency Room) with an order for cephalexin 500 mg (milligrams) every 8 hours for 5 days for a UTI (urinary tract infection). A C&S (culture and sensitivity) report could not be found in the record. 2. During a record review, completed on 7/28/2023 at 9:20 A.M., Resident 30 was noted to have a fall on 4/18/2023 and her urine had a foul odor. A C&S was done on 4/18/2023 and the physician ordered Macrobid 100 mg twice a day for 7 days on the same day. The results from the C&S were not received until 4/21/2023. 3. During a record review, completed on 7/28/2023 at 9:43 A.M., Resident 32 was sent to the ER and returned with an order for cephalexin 500 mg 3 times a day for 7 days. A C&S could not be found in the record. During an interview, on 7/28/2023 at 10:32 A.M., the IP (Infection Preventionist) nurse indicated in 2 of the cases, the residents returned from the hospital with the orders for the antibiotics, and in the 3rd case the physician gave the order by telephone. The facility used the McGreer Criteria for the use of antibiotics, and when a resident returned from the hospital with orders for an antibiotic, they would try to call the physician to clarify the order so as to follow the criteria, but sometimes they did not catch it in time. During an interview, on 7/28/2023 at 2:46 P.M., the DON (Director of Nursing) indicated the normal process was to wait until the C&S was returned before starting the antibiotic, and when the resident returned from the ER with an antibiotic order, they should have notified the attending physician for further instructions, but they did not in these cases. A current policy titled, Antibiotic Stewardship and dated 9/2/2019, provided on 7/24/2023 at the entrance conference, included, but was not limited to: .The facility's Infection Control Program has defined standards outlining specific clinical criteria for identification of infections, action plans to administer when infections occur and a surveillance program that aggressively monitors and implements procedures to treat and prevent future outbreaks. One of these procedures includes judicial and appropriate use of antimicrobial agents. Collaboratively, with the Medical Director, Resident's Attending Physicians, the Consultant Pharmacist and the Administration of each facility, every effort will be made to prevent the misuse or overuse of antimicrobials A copy of the McGreer Criteria was attached to the policy.
Jun 2022 11 deficiencies 1 Harm
SERIOUS (G)

Actual Harm - a resident was hurt due to facility failures

Pressure Ulcer Prevention (Tag F0686)

A resident was harmed · This affected 1 resident

2. A clinical record review was completed, on 6/2/2022 at 10:29 A.M., for Resident 31. Diagnoses included, but were not limited to: end stage heart failure, atrial fibrillation, rheumatoid arthritis, ...

Read full inspector narrative →
2. A clinical record review was completed, on 6/2/2022 at 10:29 A.M., for Resident 31. Diagnoses included, but were not limited to: end stage heart failure, atrial fibrillation, rheumatoid arthritis, and anxiety disorder. A Quarterly MDS (Minimum Data Set) assessment, on 4/14/22 indicated Resident 31 needed extensive assistance with one staff member for bed mobility. Resident 31 had a stage 2 pressure ulcer, was at risk for pressure ulcers, and receives hospice services. A Nursing Assessment, on 1/20/2022, entitled New Skin Alteration Assessment indicated the left buttock had a 2 cm round, open, and moist area with pinpoint area to left buttock. The right buttock has three pinpoint areas with the same description. A Care Plan, on 1/20/2022 indicated, I have a stage 2 pressure injury on the inner aspect of my left buttock. On 1/26/2022, an intervention to the care plan was added and indicated, Apply treatment as ordered. Confer with hospice as needed. On 1/24/2022, a Nursing Assessment titled, Pressure Injury Assessment with Braden Scale was completed by the Wound Nurse. The assessment indicated an in-house developed pressure ulcers as described above. The Stage 2 pressure ulcer measured 1.9 cm x 1 cm x <0.1 cm. The most recent notification to the attending physician was on 1/24/2022. A Physician's Order, on 1/26/2022, indicated RIGHT BUTTOCK: Cleanse with soap and water. Cover with Mepilex dressing. every day shift every 5 day(s) for Wounds AND as needed for loss of dressing integrity. There was not a treatment ordered for the left buttock. During an interview, on 6/6/2022 at 10:56 A.M., the Wound Nurse indicated a pressure ulcer treatment should begin immediately after the pressure ulcer was noted and the physician should be notified for a new order. The Wound Nurse indicated she did not see an order for a pressure ulcer treatment until 1/26/2022. She indicated this was considered a delay in treatment of the pressure ulcer. On 6/7/2022 at 12:00 P.M., the DON provided a policy titled, Wound (Pressure Injury) & Non-Wound Assessment & Documentation. The policy indicated, .All wounds .will be managed by the facility wound nurse(s) .Assessment findings will be documented on the Pressure Injury assessment and non-pressure injury assessment located in the EMR [Electronic Medical Record]. Each week or more often if needed, the wound assessment will be completed to include: location, stage, current status, measurement, description, pain associated, PUSH score [a tool that monitors three parameters: surface area of the wound, wound exudate and type of wound tissue] and current treatment. On 6/6/2022 at 10:18 A.M., the Infection Preventionist provided the policy titled, Skin Management Program, dated 8/14/2014, and indicated the policy was the one currently use by the facility. The policy indicated . I. A comprehensive head to toe assessment (inspection) will be completed by a licensed nurse upon admission/return, and at least weekly thereafter.H. Documentation: I. Routine daily and/or weekly skin assessments will be documented in the EMR on respective assessment (daily or weekly). II . In addition the wound nurse will follow up on all non-pressure wounds weekly and prn and document in the EMR on the Wound-non pressure assessment. III. Physician will make note of wound progress/regress and unavoidability if applicable at routine visits. Wound nurse will keep physician up to date with progress/regress as needed. IV. Non-wound skin alterations will be assessed and monitored by the licensed staff nurse On 6/6/2022 at 10:18 A.M., the Infection Preventionsit provided the policy titled, Pressure Injury Treatment, dated 1/16/2020, and indicated the policy was the one currently use by the facility. The policy indicated .3. Re-evaluate the pressure injury, the plan of care and the individual if the pressure injury does not show progress towards healing with in 2 weeks. General Treatment Recommendations: 1. Hydrocolloid dressings: (duoderm)- Use for clean stage 2 in body areas where they will not roll or melt 3.1-40(a)(1) 3.1-40(a)(2) Based on record review, observation and interview, the facility failed to prevent the development of an unstageable pressure area, failed to assess a residents skin weekly, and failed to initiate a pressure ulcer treatment timely for 2 of 3 residents reviewed for pressure ulcers. (Residents 11 & 31) Findings included: 1. During an observation, on 6/1/2022 at 9:05 A.M., Resident 11 was observed in bed lying on her back. On 6/1/2022 at 9:15 A.M., along with LPN 6, Resident 11's buttocks were observed. Resident 11's coccyx area had an open area approximately the size of a quarter, with exposed red tissue with no dressing to the area. A clinical record review was completed on 6/2/2022 at 10:14 A.M. Resident 11's diagnoses included, but were not limited to: Parkinson's disease, Alzheimer's disease, osteoarthritis, postural kyphosis of cervicothoracic region, psychoses' and delusions. A Quarterly MDS (Minimum Data Set) assessment, dated 2/21/2022, indicated Resident 11 required extensive assist of 2 staff for bed mobility and toilet use, extensive assist of 1 staff for transfers, total assist of 1 staff for dressing and limited assist for eating. A current care plan, dated 8/21/2020, indicated the resident had Bowel and Bladder incontinence with potential for skin breakdown related to Dementia and diagnosis of Parkinson's. Ability to sit on toilet or assist with toileting varies. Interventions included, but were not limited to: Toilet as able upon rising, before/after meals, at bed time and PRN (as needed) during the night with prompt peri-care, turn and reposition every 2-3 hours and prn, and weekly skin assessment. A current care plan, dated 1/9/2022, indicated the resident was at risk for skin breakdown. Had incontinence, history of pressure ulcer, dementia and Alzheimer's disease. Interventions included, but were not limited to: monitor skin daily during care, provide air loss mattress, provide pressure reduction device to chair, remind or assist to turn at least every 2 hours, serve supplements as ordered and skin assessments at least weekly by nurse. A Nurses' Note, dated 4/6/2022 at 7:15 P.M., indicated Resident 11 had a reddened non blanchable area to her coccyx. A preventative dressing was applied. On call Nursing supervisor notified of area. The April Physician orders lacked an order for the preventative treatment. A Nursing-Weekly Assessment, dated 4/7/2022, indicated Resident 11's skin was assessed and no new skin issues were noted during this assessment. A Nurses' Note, dated 4/10/2022 indicated a Weight and wound meeting was held on 4/8/2022. The resident has had a weight loss. April 4-118.2. Was on a mechanical soft diet with super cereal, super potatoes at lunch, and magic cup at dinner. Average food intakes are as follows 50% or less for most meals. Average fluid intakes are as follows 821 ml (milliliter) per day. Will continue to monitor through weight and wound. The note lacked any documentation of the red area to the coccyx. The clinical record lacked a Nursing-Weekly Assessment for 4/14/2022. A Nurses' Note, dated 4/15/2022 at 12:21 P.M., indicated a Weight and wound meeting was held on 4/14/2022. The resident has had a weight loss. April 11-111.2 April 4-118.2. Is on a mechanical soft diet with super cereal, super potatoes at lunch, and magic cup at dinner. Moved to an assist table for hopefully better intakes. Average food intakes are as follows declines to 50% or less for most meals. Average fluid intakes are as follows 770 ml per day. Will continue to monitor through weight and wound. The note lacked any documentation of the red area to the coccyx. A Nurses' Note, dated 4/25/2022 at 2:08 P.M., indicated a Weight and wound meeting was held on 4/21/2022. The resident has had a weight loss. April 18-112.6, April 11-111.2, and April 4-118.2. Was on a mechanical soft diet with super cereal, super potatoes at lunch, and magic cup at dinner. Moved to an assist table for hopefully better intakes. Average food intakes are as follows declines to 50% or less for most meals. Average fluid intakes are as follows 770 ml per day. Will continue to monitor through weight and wound. The note lacked any documentation of the red area to the coccyx. A Nurses' Note, dated 4/29/2022 indicated a Weight and wound meeting was held on 4/28/2022. The resident has had a weight loss. April 25-113.8, April 18-112.6, April 11-111.2 April 4-118. Was on a mechanical soft diet with super cereal, super potatoes at lunch, and magic cup at dinner. Moved to an assist table for hopefully better intakes. Average food intakes are as follows declines to 50% or less for most meals. Average fluid intakes are as follows 1027 ml per day. Will continue to monitor through weight and wound. The note lacked any documentation of the red area to the coccyx. The clinical record lacked completed Nursing-Weekly Assessments from 4/18/2022 to 5/4/2022. A New Skin Alteration Assessment, dated 5/19/2022 at 2:53 P.M., indicated a new wound: gluteal cleft 0.7cm (centimeters) x 0.8cm covered with yellow slough (dead tissue). A Nurses' Note, dated 5/19/2022 at 2:56 P.M., indicated: Pressure injury: Unstageable; Current status: New-inhouse; Original date: 5/19/2022; In-house developed; Location: Gluteal cleft; PUSH score: 4; Length:0.7; Width: 0.8; Treatment: Offload in bed between meals and Duoderm dot Q (every) 3 days. A current care plan, dated 5/25/2022, indicated Resident 11 had developed an actual pressure injury. Interventions included, but were not limited to: Nurse to measure/assess weekly & notify family & physician as needed. Skin assessment weekly by nurse. A Nursing-Weekly Assessment, dated 5/26/2022, indicated Resident 11's skin was assessed and no new skin issues were noted during this assessment. A Physician's Order indicated Resident 11 had been receiving 30 ml (milliliters) of Pro-Heal by mouth twice daily since 5/2021. A Physician's Order, dated 6/1/2022, indicated: Sacrum: Cleanse area with warm soapy water. Rinse, then pat dry. Apply skin prep to good skin around wound then cover wound with Duoderm Dot. On Tuesday and Friday every day shift and PRN (as needed). A Physician's Order, dated 6/2/2022, for Non-treatment shift: Monitor Sacrum to ensure dressing is in place, drainage has not broken through, surrounding skin is intact, no signs/symptoms of infection and/or pain/discomfort until healed every Monday, Wednesday,Thursday, Saturday and Sunday. Review of the April and the May treatment sheets indicated no treatment had been in place for the area. A NP (Nurse Practitioner) progress note, dated 5/31/2022, indicated Resident 11's skin was not addressed in the note. During an observation, on 6/02/2022 at 2:05 P.M.,CNA 1 was observed to provide incontinence care to the resident due to loose stools. A piece of duoderm was observed on the open area to the residents left gluteal cleft area, but not fully attached to the wound with the edges rolled up. CNA 1 indicated the resident was turned every 2 hours. During an interview on 6/06/2022 at 10:07 A.M., the wound nurse indicated the resident does off load between meals and did not like to turn and reposition. Resident 11 was now eating in the dinning room and started to eat better. The wound nurse indicated the resident had been on the air mattress for awhile now and the Skin Assessments had not been done timely. She indicated the treatment was usually done for 2 weeks and was using the duodern to take off the slough and that there were no new interventions added when the red area occurred.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0582 (Tag F0582)

Could have caused harm · This affected 1 resident

Based on record review and interview, the facility failed to ensure a Notice of Medicare Non-Coverage letter was signed timely for 1 of 3 residents reviewed for Medicare Coverage. (Resident 255) Findi...

Read full inspector narrative →
Based on record review and interview, the facility failed to ensure a Notice of Medicare Non-Coverage letter was signed timely for 1 of 3 residents reviewed for Medicare Coverage. (Resident 255) Finding includes: On 6/3/2022 at 11:51 A.M., the Business Office manager provided the Medicare SNF Beneficiary Protection Notification Review, which was completed by the facility and the Notice of Medicare Non-Coverage documents for Resident 255. Resident 255's Medicare Beneficiary Notification documents were reviewed on 6/3/2022 at 11:23 A.M. Resident 255 was identified by the facility to have remained in the facility after being discharged from Medicare Skilled Services. The SNF Beneficiary Protection Notification Review document indicated Resident 255's Medicare Part A Skilled Services Episode Start Date was 12/16/2021, and the Last Covered Day of Part A Services was on 12/28/2021. The document also indicated the facility initiated the discharge from Medicare Part A Services when the benefit days were not exhausted. The document indicated a SNF ABN (Skilled Nurse Facility Advance Beneficiary Notice of Non-Coverage) form had been provided to Resident 255's Representative. The document indicated the facility provided a NOMNC (Notice of Medicare Non-Coverage) form to Resident 255's Representative. The NOMNC form had been signed by Resident 255's Representative on 12/31/2021. The form indicated the current Skilled Nursing Services would end on 12/28/2021. During an interview, on 6/6/2022 at 9:27 A.M., the Business Office Manager (BOM) indicated the POA (power of attorney) for Resident 255 lived out of state, and it took her a few days to get here to sign the form. The BOM indicated she had not sent the POA a copy of the NOMNC to sign, or documented it in the residents chart that she had spoken to the POA and indicated the forms were not signed 2 days prior to the last covered day and should have been. On 6/6/2022 at 9:31 A.M., the BOM provided a policy titled, Noncovered Letters, dated 5/25/2006, and indicated the policy was the one currently used by the facility. The policy indicated .1. Noncovered letters are to be issued to a resident when: e. Medicare services are going to be noncovered. 2. These letters are important because they determine when the beneficiary becomes liable .b. Letter II SNF Determination on Continued Stay-Medicare covered services are going to be noncovered. This letter must always be dated and mailed, or signed by the responsible party, no sooner and no later than the day before (24 hours) the noncovered days 3.1-12 (f)(1)(2)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

3. A clinical record review was completed, on 6/2/22 at 1:29 P.M. Resident 44's diagnoses included, but were not limited to: lymphedema, dementia with behavioral disturbance, peripheral vascular disea...

Read full inspector narrative →
3. A clinical record review was completed, on 6/2/22 at 1:29 P.M. Resident 44's diagnoses included, but were not limited to: lymphedema, dementia with behavioral disturbance, peripheral vascular disease, conductive hearing loss bilateral, and osteoporosis. A Quarterly MDS (Minimum Data Set) assessment, dated 4/28/22, indicated Resident 44 had severely impaired cognition, and that she is always incontinent of bowel and bladder and needs extensive assist of two staff for toileting and transfers. During an interview, on 6/3/2022 at 8:56 AM, the MDS Nurse indicated she does not have an incontinent of bowel and bladder care plan and should have had one. On 6/2/2022 at 10:19 A.M., the Director of Nursing provided a policy titled, Care Plan Development and Review, dated 1/24/2020, and indicated the policy was the one currently used by the facility. The policy indicated .To assure that a comprehensive care plan for each resident includes measurable, objectives and timetables to meet the resident's medical, nursing, mental and psychosocial needs that are identified in the comprehensive assessment process. To assure that the care plan is communicated effectively to the staff and responsible party 3.1-35(a) 2. A clinical record review was completed on 6/2/2022 at 10:14 A.M. Resident 11's diagnoses included, but were not limited to: Parkinson's disease, Alzheimer's disease, osteoarthritis, postural kyphosis of cervicothoracic region, psychoses and delusions. A Nurse's Note, dated 4/6/2022 at 7:15 P.M., indicated an aide notified a nurse that Resident 11 had redness to her coccyx. Area to coccyx was red and non blanchable, skin was intact. Preventative dressing placed. A Nurses Note, dated 5/19/2022 at 2:56 P.M., indicated: Pressure injury: Unstageable; Current status: New-inhouse; Original date: 5/19/2022; In-house developed; Location: Gluteal cleft; PUSH score: 4; Length:0.7cm (centimeter); Width: 0.8 cm; Treatment: Offload in bed between meals and Duoderm dot Q (every) 3 days. A new skin alteration assessment, dated 5/19/2022, indicated a new wound to the gluteal cleft 0.7cm x 0.8 cm covered with yellow slough (dead tissue). A current care plan, dated 1/9/2020, indicated Resident 11 was at risk for skin breakdown due to Incontinence and history of pressure ulcer. Resident 11's clinical record lacked a current comprehensive care plan for the unstageable pressure area that was noted on 5/19/2022. A care plan for Resident 11's unstageable pressure area was initiated on 5/25/2022, 7 days after the area was observed. During an interview, on 6/2/2022 at 11:28 A.M., the Unit Manager indicated the wound nurse updates the wound care plans. Based on observation, record review and interview, the facility failed to ensure a comprehensive care plan was initiated for 3 of 23 residents reviewed for care planning. (Resident 2, 11 and 44) Findings include: 1. During an interview, with alert and oriented Resident 2, on 5/31/2022 at 11:15 A.M., he indicated he had been in the hospital three times since he was admitted in January. He indicated two of the three times were for low hemoglobin, once as low as 5mg/dl (milligram per deciliter) . He indicated when this occurred he initially felt very short of breath even though his oxygen level was normal. The clinical record for Resident 2 was reviewed on 6/2/2022 at 10:13 A.M. Resident 2 was admitted with diagnoses, including but not limited to: status post surgical amputation of the left limb below the knee, diabetes mellitus and chronic obstructive pulmonary disease. Review of the Nursing Progress notes for Resident 2, dated 4/8/2022, indicated the resident had complained of shortness of breath and was placed on 1 liter of oxygen for comfort. Subsequent notes, dated 4/11/2022 at 4:44 P.M. indicated the laboratory blood test results were received and the resident's hemoglobin level was noted to be at a critically low level of 5.7 g/dL [grams per deciliter (11.1 - 15.9 normal range)]. The resident was sent to the emergency room for evaluation and treatment. Nursing notes, on 5/2/2022 ,indicated laboratory test results were received for Resident 2. His Hemoglobin was slightly low at 7.4 g/dL and his hematocrit was low at 23.6 % ( normal range 34-46%). The physician was notified of the test results and an iron panel was ordered for the next laboratory day. A Nursing note, dated 5/4/2022 indicated the iron panel laboratory test was obtained from Resident 2. A subsequent nursing note, dated 5/6/2022 indicated the resident's iron panel test results were received and the physician was notified of the resident's low iron level of 24 ug/dL (micrograms per deciliter) (normal range 38 - 169 ug/dL). The physician gave orders for Ferrous sulfate (an iron supplement tablet) and Vitamin C for anemia and orders to repeat the CBC and iron panel test in 4 weeks. A Nursing note, completed on 5/9/2022, indicated a physician's order was received for a CBC (complete blood count) laboratory test STAT (immediately) was ordered due to the resident's shortness of breath. The test was obtained and subsequent notes indicated the resident was again sent to the acute care facility due to a low hemoglobin level, 6.8 g/dL and a low RBC (Red Blood Cell) count of 2.89 xl0E6/uL (unit of measurement) (Normal range 4.24 - 5.6) Review of the most recent Minimum Data Set (MDS) assessment indicated it had been completed on 5/23/2022 due to a significant change in the resident's status. Review of the current health care plans for Resident 2 indicated there was no plan to address the resident's recent low hemoglobin levels and need for blood transfusions and there was also no plan to address the resident's new diagnosis of anemia and new medications ordered to address the anemia. During an interview, conducted on 6/6/2022 at 2:49 P.M., with the Minimum Data Set (MDS) nurse, she indicated she had initiated a new care plan for contractures for Resident 2, but had not initiated any care plans to address the resident's acute bleeding issues or new anemia diagnosis.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0661 (Tag F0661)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to complete a discharge summary or provide post discharge resident ins...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to complete a discharge summary or provide post discharge resident instructions for 1 of 1 closed records reviewed. (Resident 51) Finding includes: A closed clinical record review was completed on, 6/1/2022 at 3:43 P.M. Resident 51 was admitted on [DATE] and discharged on 3/17/2022. A Physicians' Order, dated 3/16/2022, indicated to discharge the resident home on 3/20/2022 with all personal belongings and medications on hand. Resident to have Home Health Care Services, evaluate and treat with PT/OT (physical /occupational) therapy upon discharge. A Pre-Discharge Planning Assessment, dated 3/16/2022 indicated: IDT (interdisciplinary team) met with Resident 51's son and granddaughter to discuss the NOMNC (Notice of Medicare Non-Coverage) issued by the residents insurance. Appeal process was reviewed. Occupational therapy states that the resident still has trouble with managing pants during the toileting process and they recommend a wheelchair at home and possible a toilet riser and shower bench. Physical Therapy recommended a wheelchair as well. The resident could still benefit from some work with the walker. Recommended someone to help with light housekeeping and no driving until cleared by MD and recommended that he does not sleep on the floor. Reviewed home health and what they would do for the resident and reviewed compression hose instead of wrapping legs. Discussed medicaid- benefits of applying and community based and facility based. Reviewed cost of private and semi private rooms. Family expressed understanding of all topics discussed. They will discuss more in private and most likely will be filing an appeal. A Nurses' Note, dated 3/17/2022 at 4:20 P.M., indicated Social Service staff received notice from insurance that the resident did not win the appeal. Social service staff spoke with Resident 51's son and informed him of the news and that the last covered day would be 3/17/2022. The son stated that he would be taking his father home tonight (3/17/2022). Social Service informed nursing and made a referral to Indiana Home Care for PT/OT services and updated Resident 51's son. Nursing to call medications into the pharmacy. During an interview, on 6/2/2022 at 2:38 P.M., Medical Records staff indicated the nurses would fill out a discharge plan of care form when a resident leaves. A Post Discharge Plan of Care form, dated 3/17/2022, indicated I give permission to send all discharge information to my community physician to ensure continuity of care. There were no initials documented on the form indicating yes or no. Discharge Passport: (resident/representative to initial each item or mark as N/A (none applicable). I have received a passport binder that includes the following information: Medication list with directions and diagnosis. Discharge/Transfer/Bedhold notice. Educational materials regarding diagnosis. Personal property inventory sheet. Final summary of functional status and discharge plan of care. Do Not Resuscitate state form and/or POST form (if applicable). Community care and support services information sheet available if needed. There form had no initials and or N/A for each of the above items. Medication/Treatments: (resident/representative to initial each item or mark as N/A. I understand the medications on hand in the facility will be sent home with me. I understand a 30 days supply of medications were called into (blank) Pharmacy. I understand the prescriptions were sent home in passport and I am to take to pharmacy. I have treatment supplies for 3 days (if applicable). The form had no initials and or N/A for each of the above items. Equipment: (resident/representative to initial each item or mark as N/A. The following equipment is needed at home (blank). I understand the equipment will be delivered by: (blank) on (blank). I have all of the equipment needed on hand at home or have access to it. The form had no initials and or N/A for each of the above items. Home Services: (resident/representative to initial each item or mark as N/A. I decline any home services at this time. I agree to the following Home Health Agency listed below to follow me at home. There was a check mark to indicate the resident agreed to be followed by a home health care agency. The form was signed by Resident 51's representative and an RN (registered nurse) and dated 3/17/2022. During an interview, on 6/2/2022 at 2:51 P.M., the Director of Nursing indicated the Post Discharge Plan of Care form, should have been checked off and should have been in the binder they sent home with the resident. She indicated the facility does not make copies of what the resident takes home in the binder. On 6/2/2022 at 3:40 P.M., the Director of Nursing provided the policy titled, Voluntary Home/other facility Discharge, with a start date of 11/12/2019, and indicated the policy was the one currently used by the facility. The policy indicated .To plan and prepare resident for discharge from the facility and to ensure continuity of care between facility and home . II. Nursing-Discharge Plan of Care, Summary and Recap of stay located in PCC will be completed prior to discharge to home or other facility. Follow the list in the assessment for printing attachments to add to the passport. III. Teaching tools will be printed from the intranet and added to the passport as applicable. The carbon copy Discharge Instruction form in the passport will be completed by nursing prior to resident leaving. Resident/Representative will sign and the yellow copy will be kept in the facility 3.1-36(a) 3.1-36(a)(1) 3.1-36(a)(2) 3.1-36(a)(3) 3.1-36(b)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

2. During an initial observation on 5/31/2022 at 11:15 A.M., Resident 37 was observed to have greasy looking hair and long facial stubble. On 6/1/2022 at 9:32 A.M., 6/2/2022 at 8:52 A.M., and 6/3/2022...

Read full inspector narrative →
2. During an initial observation on 5/31/2022 at 11:15 A.M., Resident 37 was observed to have greasy looking hair and long facial stubble. On 6/1/2022 at 9:32 A.M., 6/2/2022 at 8:52 A.M., and 6/3/2022 at 8:45 A.M., Resident 37 was observed having greasy hair and long facial stubble. On 6/7/2022 at 8:50 A.M., Resident 37 was observed with slightly greasy hair and minimal facial stubble. A clinical record review was completed on 6/2/2022 at 2:12 P.M. Diagnoses included, but were not limited to: hydrocephalus, DM2, intellectual disabilities, and hypertension. A Quarterly MDS assessment, dated 4/20/2022, indicated Resident 37 was cognitively intact. Resident 37 was dependent for bathing with the assistance of one staff member. A Significant Change MDS assessment, dated 1/28/2022, indicated Resident 37 felt it was somewhat important to choose between a tub bath, shower, bed bath, or sponge bath. On 7/8/2015, a Care Plan indicated it was important to Resident 37 to choose a shower and shave daily. An intervention on 7/8/2015, indicated Resident 37's preference for bathing was a shower twice weekly with no preference as to the time of day, and on 7/31/2015 to provide shaver every morning and the shaver is kept in the medication care. A Care Plan on 7/20/2015 indicated Resident 37 needed extensive to total assistance for bathing and personal hygiene. The goal on 7/20/2015 was, I will have my needs met/anticipated as evident by clean, well-groomed appearance. An intervention on 7/20/2015 indicated Resident 37 would receive a shower and shampoo twice weekly. On 10/29/2015, an intervention indicated Resident 37's razor was in the medication cart. A review of the ADL (Activities of Daily Living) documentation indicated Resident 37 received a shower on 5/7/2022, 5/10/2022, 5/17/2022, 5/21/2022, 6/3/2022 and 6/4/2022. On 6/6/2022 at 2:45 P.M., shower sheets were reviewed from 5/1/2022 through 6/5/2022. Shower sheets indicated the following: 5/3/22 showered, but not shaved 5/7/22 showered and shaved 5/10/22 showered, but not shaved 5/14/22 showered and shaved 5/17/22 showered, but not shaved 5/21/22 showered and shaved 6/3/22 showered 6/4/22 showered, refused shave During an interview on 6/3/2022 at 12:59 P.M., Resident 37 indicated he received a shower a couple of days ago. He indicated he likes to be shaved daily and he has never had a beard before. On 6/6/2022 at 2:59 P.M., QMA 3 indicated Resident 37 received his showers on Tuesday and Saturday evenings. She indicated he refused his showers frequently. She indicated a shower sheet should be completed when a shower is refused. On 6/7/2022 at 8:50 A.M., Resident 37 indicated he has not refused his showers. On 6/7/2022 at 12:00 P.M., the DON provided the policy titled, Bath Shower. The policy indicated, .Purpose: to cleanse and refresh the residents skin A policy for resident preferences was requested but not provided prior to exiting the survey. Review of a policy and procedure, provided on 6/6/2022 at 3:00 P.M. by the Medical Record staff, titled, Morning Care indicated the following Purpose: To cleanse and refresh resident, while stimulating circulation and providing comfort and preparing resident for the day: .Procedures: .7. Remind or assist male residents to shave This Federal tag relates to Complaint IN00369560. 3-1.38(a)(3)(A) 3.1-38(a)(3)(B) 3.1-38(a)(3)(D) Based on observation , record review and interview, the facility failed to ensure care was provided for dependent residents for shaving needs (Resident 3) and bathing/showering needs (Resident 37). Findings include: 1. During an interview with alert and oriented Resident 3, conducted on 5/31/22 at 2:33 P.M., he was noted to have a short beard. Resident 3 indicated he preferred to be shaved but was not offered facial shaving very often. He indicated he could not shave himself and required staff assistance to perform the task. On 6/1/2022 from 9:00 A.M. through 3:00 P.M., Resident 3 was observed to remain in his bed and had not been assisted to shave. On 6/2/2022 at 9:00 A.M., Resident 3 was noted to have been shaved. The resident had dry skin flakes noted on his shirt collar. When the shaving was mentioned, Resident 3 stated Finally. During an interview, on 6/2/202 at 9:55 A.M., with CNA 8, he indicated male residents, who could speak, would tell staff their preference regarding shaving and if they needed assistance, staff would help them. He indicated Resident 3 preferred to be shaved. On 6/3/2022 at 9:50 A.M., Resident 3 was observed in his bed and his face had not been shaved. On 6/6/22 at 10:36 A.M. Resident 3 was observed in his room awake in bed. He had not been shaved and was noted to have a few days stubble on his face. He confirmed he had not been shaved since last week. During an interview with 6/6/22 at 10:36 AM, with CNA 2, she indicated Resident 3 was to be shaved on his shower days and in between if he asked. When asked if he (Resident 3) preferred to be shaved she indicated Yes, he doesn't grow out his beard very often. During an interview with the Social Service Director, conducted on 6/6/2022 at 1:30 P.M., she indicated she did not complete the portion of the initial assessments that focused on hygiene preferences but she did not think it was the facility policy to only offer shaving to dependent residents on their shower days. Review of the most recent Minimum Data Set assessment, completed on 2/8/2022, indicated Resident 3 was totally dependent on staff for personal hygiene and bathing needs. The current care plan addressing Activity of Daily Living needs indicated the resident required total staff assistance for all dressing, bathing and personal hygiene. (needs) There were no specific instructions regarding shaving preferences on the care plan.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

Based on interview and record review, the facility failed to reassess the resident and his falls, determine the root cause of fall, and revise the care plan interventions, for a resident who fell, sus...

Read full inspector narrative →
Based on interview and record review, the facility failed to reassess the resident and his falls, determine the root cause of fall, and revise the care plan interventions, for a resident who fell, sustaining a hematoma to forehead and skin tears to bilateral hands, for 2 out of 3 charts reviewed for falls. (Resident 3 & 49) 1. A clinical record review was completed, on 6/3/2022 at 9:27 A.M., and indicated the Resident 49's diagnoses included but were not limited to: Alzheimer's, dementia without behavioral disturbances, benign prostatic hyperplasia, and hypertension. During an observation, on 6/1/2022 at 11:49 A.M., resident had a low bed with a fall mat next to it, ½ rails positioned in the middle of the bed and bandages on bilateral forearms, bump on right forehead with discoloration. A Nurse's Note, dated 5/6/2022, indicated resident 49 was observed on the floor lying on his right side in the common area in front of recliner sustaining a hematoma to the right forehead and skin teat to right thumb and first finger. The Care Plan, dated 4/25/2022, indicated interventions of call light within reach, monitor for changes in gait/positioning and notify MD of changes in condition. During an interview on 6/2/2022 at 10:00 A.M., the Director of Nursing indicated that Resident 49 had a total of 7 falls with the following dates of 4/25/2022, 4/26/2022, 4/29/2022, 5/5/2022, 5/6/2022, 5/7/2022, and 5/14/2022. The process after a fall they fill out a facility post occurrence form with each fall and update the care plan and she is the one responsible for doing it. She indicated she did not fill out the facility occurrence and update the care plan and should have had. 2. During an interview with alert and oriented, Resident 3, conducted on 5/31/2022 at 2:24 P.M., he indicated he had fallen out of his wheelchair because it was not equipped with a chest strap or seat belt. Resident 3 was noted to have upper extremity contractures to both hands and spastic movement to his arms. He observed to be unable to obtain a drink for himself or position himself in bed. The clinical record review, for Resident 3 was initiated on 6/1/2022 at 3:05 P.M. Resident 3 was admitted with diagnoses, including but not limited to: Friedriech Ataxia, paraplegia, chronic pain, neuromuscular dysfunction of the bladder, urine retention, anxiety disorder, abnormal posture, muscle weakness, dysphasia, major depressive disorder, and constipation., Review of an Initial Occurrence Assessment, on 1/18/2022 indicated Resident 3 was found on the floor beside his bed. The documentation indicated the resident had attempted to roll himself over in bed and rolled out of the bed. The portion of the assessment form to indicate the root cause, any new interventions or any IDT (interdisciplinary team) recommendations was left blank. Review of an Initial Occurrence Assessment, on 1/31/2022, indicated the resident had been up in his wheelchair in his room and when the staff went into his room to assist him back into his bed, he had slid himself down in the chair and the mechanical lift sling was not under the resident and could not be positioned correctly, so the resident was lowered to the floor. The portion of the assessment form to indicate the root cause, any new interventions or any IDT (interdisciplinary team) recommendations was left blank. Review of an Initial Occurrence Assessment, completed on 4/21/22 at 9:15 A.M., indicated Resident 3 was being assisted with care ,while in his bed, and when he was rolled over his legs slid out of the bed and he landed on the floor on his bottom. The form indicated the resident would be monitored. The portion of the form to indicate any root cause, any new intervention or any IDT recommendations was left blank. Review of the current health care plan related to falls indicated all of the interventions were initiated prior to January 2022 and there were no new interventions implemented after the falls on 01/18/2022, 01/31/2022 and 04/18/2022. During an interview with the MDS nurse, conducted on 06/06/2022 at 2:50 P.M., she indicated she did not see any updated interventions on Resident 3's care plans related to falls. Review of the facility policy and procedure, titled, Fall Management, provided by the Director of Nursing on 06/07/2022 at 11:45 A.M., included the following instructions: .B. Immediately post fall - an intervention must be put into place to prevent reoccurrence, if no intervention cab be determined to be appropriate at this time, the resident should be placed on 15 minutes checks and each check documented on the 15 minute checklist until the IDT can review the fall circumstances and complete the post fall investigation to determine root cause and determine an appropriate fall prevention intervention/s. C. The intervention immediately implemented must be documented on the Occurrence Assessment of the fall, communicated to staff and added to the Health care plan . 3.1-45(a)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

Based on observation, record review and interview, the facility failed to ensure a resident maintained appropriate Foley catheter positioning for 1 of 3 residents reviewed for indwelling urinary cathe...

Read full inspector narrative →
Based on observation, record review and interview, the facility failed to ensure a resident maintained appropriate Foley catheter positioning for 1 of 3 residents reviewed for indwelling urinary catheters. (Resident 252) Finding includes: During an initial observation, on 5/31/2022 at 10:52 A.M., Resident 252 was observed with his Foley catheter urinary drainage bag attached to the armrest of his wheelchair with no dignity bag covering the drainage bag. The drainage bag was placed above bladder level. On 6/1/2022 at 9:09 A.M., Resident 252 was observed in the therapy gym on an exercise machine. The Foley catheter drainage bag was on the floor next to the exercise equipment. A dignity bag was not around the drainage bag. On 6/3/2022 at 12:51 P.M., the Foley catheter drainage bag was attached to the top of Resident 252 rollator as he was sitting in his recliner. The drainage bag was placed above the bladder level. Urine was observed pooling in the tubing. A clinical record review was completed, on 6/2/2022 at 1:49 P.M. Diagnoses included, but were not limited to: cerebral infarction, chronic kidney disease, obstructive and reflex uropathy and benign prostatic hypertrophy. An admission MDS (Minimum Data Set) assessment, on 5/24/22 indicated Resident 252 had an indwelling catheter. A Nurse's Note, on 5/31/2022 at 10:49 A.M., indicated Resident 252 returned from urology appointment. A Physician's Order, on 5/24/2022, indicated catheter care every shift and ensure catheter drainage bag is below the waist and covered. A Care Plan, on 5/18/2022, indicated I require the use of a catheter due to urinary retention related to obstructive uropathy. Catheter is to remain in place until seen by urologist. An intervention on 5/18/2022, indicated to maintain the urinary drainage bag below bladder level to facilitate flow of urine. During an interview, on 6/3/2022 at 12:55 P.M., CNA 4 indicated the Foley drainage bag should be inside a dignity bag and the drainage bag should be below bladder level. CNA 4 came into Resident 252's room and stated, No, no, it can't be like that. CAN 4 moved the Foley catheter drainage bag to below bladder level. On 6/7/2022 at 12:00 P.M., the DON provided a policy titled, Foley Catheter Care & Maintenance and indicated it was the one currently being used by the facility. The policy indicated, .A. Purpose: 1. To reduce the likelihood of infection and to maintain a closed drainage system for all anchored catheters and not break the closed system unnecessarily .E. Placement of Catheter Tubing Procedure: 1. When in the wheelchair or bed: a. Position tubing with no tension b. Place in a catheter cover bag underneath wheelchair o r on the side of the bed c. Ensure bag and tubing is not touching floor
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility failed to ensure that there was signage on the back of the door ...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility failed to ensure that there was signage on the back of the door with oxygen in use, dates on the oxygen/nebulizer/CPAP tubing, humidifier, CPAP/nebulizer not stored in a bag and an order for the use of a CPAP for 2 out of 2 residents reviewed for oxygen. (Resident 22 & 33) Findings include: 1. A clinical record review was completed, on 6/1/2022 at 3:07 P.M., and indicated the Resident 22's diagnoses included, but were not limited to: acute kidney disease, type 2 diabetes, asthma, atrial fibrillation, and obstructive sleep apnea. The record indicated that resident 22 was admitted on [DATE]. During an observation, on 5/31/2022 at 11:00 A.M., the CPAP (Continuous Positive Airway Pressure) mask and tubing were lying on top of the nightstand uncovered. During an observation on 6/1/2022 at 10:06 A.M., the CPAP was lying on the bed without a covering and no date is on tubing/equipment. During the record review, on 6/1/2022 at 3:07 P.M., there was no order noted for the use of the CPAP nor for the cleaning of. During an interview, on 6/1/2022 at 3:36 P.M., the Director of Nursing indicated the CPAP should be in a bag with a date and there should have been an order for the device and the cleaning of the equipment. 2. A clinical record review was completed, on 6/1/2022 at 2:59 P.M., and indicated the Resident 33's diagnoses included, but were not limited to: chronic obstructive pulmonary disease, chronic respiratory disease, atrial fibrillation, and type 2 diabetes. During an observation, on 5/31/22 at 11:00 A.M., there was no date on the oxygen/nebulizer tubing, humidifier bottle, nebulizer was sitting on top of the machine uncovered. During an observation, on 6/01/2022 at 9:01 A.M., there was no date on the oxygen/nebulizer tubing, humidifier bottle, nebulizer was sitting on top of the machine uncovered and no signage on the back of the door. A Physician Order, dated 10/20/2020, indicated O2: change oxygen tubing and humidifier and clean concentrator filter weekly as needed. A record review, on 6/1/2022 at 3:25 P.M., of the (TAR) Treatment Administration Record, dated May 2022, indicated the tubing, humidifier and concentrator filter were not changed the month of May, no documentation on the treatment record. A Physician Order, dated 10/8/2020, indicated O2: No smoking magnets in place on inside and outside of door every shift. During an interview, on 6/1/2022 at 3:38 P.M., the Director of Nursing indicated that the signage should be on the back of the door for oxygen in use, nebulizer tubing should be dated and placed in a bag, and the humidifier water bottle/oxygen tubing should be dated and changed weekly. On 6/2/2022 at 8:35 A.M., the Director of Nursing provided a policy titled, O2-Nasal Cannula, dated 8/1/2013, and indicated the policy was the one currently used by the facility. The policy indicated .AFTERCARE OF EQUIPMENT: 1. Dispose of humidifier when empty or at least weekly.3. Cannulas and tubing should be stored in a plastic bag when not in use and changed weekly at a minimum. 4. Tubing and cannula changes should be documented on the treatment record On 6/1/2022 at 3:35 P.M., a policy was requested for the CPAP and one was not provided prior to the exit of the survey. 3. A clinical record review, was completed on 6/1/2022 at 3:07 P.M., and indicated the Resident 22's diagnoses included, but were not limited to: acute kidney disease, type 2 diabetes, asthma, atrial fibrillation, and obstructive sleep apnea. The record indicated he was admitted on [DATE]. During an observation on 5/31/2022 at 11:00 A.M. and 6/1/2022 at 10:06 A.M., a CPAP (Continuous Positive Airway Pressure) machine was on the resident's nightstand. During an interview, on 6/1/2022 at 10:06 A.M., Resident 22 indicated that he brought his CPAP from home they fill it with water every day and he recently had it serviced, and the filters replaced. During the record review on 6/1/2022 at 3:07 P.M., there was no Physician Order for the CPAP nor an order for the cleaning of the device. A Care Plan, dated 5/12/2022, titled: I am at risk for altered sleep/respiratory function r/t Obstructive Sleep Apnea, with an intervention apply Bipap/Cpap as ordered. I am at risk for altered sleep/respiratory During an interview, on 6/1/2022 at 3:31 P.M., the Director of Nursing indicated that she does not see an order for the CPAP nor an order for the cleaning of the device mask and tubing, and there should have been an order for both. On 6/1/2022 at 3:35 P.M., the policy was requested, and one was not provided prior to the exit of the survey. On 6/6/2022 at 10:18 A.M., the Infection Preventionist provided the policy titled, Skin Management Program, dated 8/14/2014, and indicated the policy was the one currently use by the facility. The policy indicated . I. A comprehensive head to toe assessment (inspection) will be completed by a licensed nurse upon admission/return, and at least weekly thereafter.H. Documentation: I. Routine daily and/or weekly skin assessments will be documented in the EMR on respective assessment (daily or weekly). II . In addition the wound nurse will follow up on all non-pressure wounds weekly and prn and document in the EMR on the Wound-non pressure assessment. III. Physician will make note of wound progress/regress and unavoidability if applicable at routine visits. Wound nurse will keep physician up to date with progress/regress as needed. IV. Non-wound skin alterations will be assessed and monitored by the licensed staff nurse 3.1-37(a) 3.1-47(a)(6)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

Based on observation, record review and interview, the facility failed to ensure an anxiolytic was discontinued after fourteen days of as needed use, an anxiolytic was monitored for side effects, moni...

Read full inspector narrative →
Based on observation, record review and interview, the facility failed to ensure an anxiolytic was discontinued after fourteen days of as needed use, an anxiolytic was monitored for side effects, monitoring for bleeding was completed with use of an anticoagulant and a care plan was completed for use of an antibiotic for 2 of 9 residents reviewed for unnecessary medications. (Resident 31 and 253) Findings include: A clinical record review was completed, on 6/2/2022 at 10:29 A.M., for Resident 31. Diagnoses included, but were not limited to: end stage heart failure, atrial fibrillation, rheumatoid arthritis, and anxiety disorder. A Physician's Order, on 3/12/2022, indicated to give lorazepam solution 2 MG/ML (milligram per milliliter) 0.25 ML sublingually every two hours as needed for anxiety. The order was not discontinued until 4/5/2022. On 4/11/2022 a Physician's Order, indicated to give lorazepam concentrate 2 MG/ML 0.25 ml by mouth every two hours as needed for anxiety. The order was not discontinued until 5/5/2022. On 4/25/2022, A Physician's Order, indicated to give a lorazepam tablet 0.5 MG one tablet by mouth at bedtime for anxiety. The Medication Administration Record (MAR) for March and April 2022, indicated lorazepam solution/concentrate 0.25 ML was administered on 3/26/2022, 3/27/2022, 4/25/2022 and 4/29/2022. A review of the Physician's Progress Notes, indicated an entry had not been made to continue the lorazepam beyond fourteen days as needed. A Care Plan, on 1/20/2022 indicated, I display altered mood related to dx of anxiety as evidenced by: excessive nervousness, restlessness, wringing hands, excessive worrying at bedtime. Resulting in use of anxiolytic medication. An intervention, added on 4/26/2022, indicated Monitor medication side effects at least daily on psychotropic medication record. During an interview, on 6/7/2022 at 9:34 A.M., the Unit Manager indicated monitoring for side effects of anxiolytics should be found in the physician's orders and documented in the MAR when prompted. On 6/7/2022 at 10:35 A.M., The Director of Nursing (DON) indicated lorazepam can be prescribed for fourteen days as needed unless a physician has provided documentation to extend further than the fourteen days. A resident should not receive the medication past the fourteen days. On 4/7/2022 at 12:00 P.M., the DON provided the policy titled, Psychotropic Medication Use. The policy indicated, .Purpose: To ensure that medication regimen helps promote or maintain the resident's highest practicable mental, physical, and psychosocial well-being .Ongoing monitoring will be in place to assess the risks vs [versus] benefits of continued medication use and psychotropic medications will not be used as a restraint .Side Effect Monitoring: Monitoring daily on Med Admin Record [MAR] .PRN [as needed] Psychotropic medications: PRN orders will be limited to 14 days, unless the attending physician or prescribing practitioner believes that it is appropriate for the PRN order to be extended beyond the 14 days 3.1-48(a)(3) 3.1-40(a)(4) 3.1-35(b)(1)
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Unnecessary Medications (Tag F0759)

Could have caused harm · This affected 1 resident

Based on observation, record review and interview, the facility failed to ensure a medication error rate of less than 5 percent (%) for 3 of 5 residents observed during medication pass. Four (4) medic...

Read full inspector narrative →
Based on observation, record review and interview, the facility failed to ensure a medication error rate of less than 5 percent (%) for 3 of 5 residents observed during medication pass. Four (4) medication errors were observed during 36 opportunities for error in medication administration. This resulted in a medication error rate of 12.5 %. The errors involved 3 residents (Resident 24, 4, and 3) in a sample of 5. Findings include: 1. On 6/3/2022 at 7:07 A.M., Resident 24 was observed being administered Aspirin 81 mg (milligram), carvedilol 3.25 mg, escitalopram 20 mg, lisinopril 20 mg, and oyster shell calcium 500 mg. A review of Resident 24's Physician Orders, indicated Klonopin 0.5 mg to be administered one time a day. Klonopin was not administered. A review of the Individual Resident Control Medication Record Sheet for Klonopin, indicated the dose was not given. 2. On 6/3/2022 at 7:32 A.M., Resident 4 was observed being administered hydrocodone/APAP 5-325 mg, Combivent Respimat Aerosol Solution 20-100 mg one puff, Eliquis 5 mg, escitalopram 10 mg, lactulose 10 GR/ML (grams per milliliter) 15 ML, and polyethylene glycol 3350 1 ounce (by measuring in a graduated drinking cup). A review of Resident 4's Physician Orders, indicated Resident 4 was to receive Combivent Respimat Aerosol Solution 20-100 mg one puff four times a day with a spacer (a spacer allows the resident to breathe in the medication more easily) and to rinse mouth with water and spit out after administration. A spacer was not used, and Resident 4 did not rinse and spit after the use of the Combivent Respimat Aerosol Solution. 3. On 6/3/2022 at 7:41 A.M., Resident 3 was observed being administered cyclobenzaprine 10 mg, escitalopram 10 mg, escitalopram 20 mg, fiberlax 625 mg two tablets, prednisone 2.5 mg three tablets, sennosides 8.6 mg two tablets, lorazepam 0.5 mg, oxycodone 80 mg, and fluticasone propionate suspension 50 mcg/act (micrograms per activation) 1 spray per nostril. A review of Resident 3's Physician Orders, indicated Resident 3 should have received prednisone 5 mg (or two 2.5 mg tablets) and fluticasone propionate suspension 2 sprays per nostril. On 6/7/2022 at 12:00 P.M., the DON provide the policy titled, Medication and Treatment Errors Procedure. The policy indicated, .Purpose .to safeguard the resident. F. The nurse administering medications should be familiar with drug reactions, effects, contraindications, and resident history 3.1-48(c)(1)
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to revise and individualize the care plans for 4 out of 2...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to revise and individualize the care plans for 4 out of 23 residents charts reviewed for care plans. (Resident 3, 44, 49 and 253) Findings include: 1. A clinical record review was completed, on 6/2/22 at 1:29 P.M., and indicated Resident 44's diagnoses included, but were not limited to: lymphedema, dementia with behavioral disturbance, peripheral vascular disease, conductive hearing loss bilateral, and osteoporosis. A Physician Order, dated 1/26/2022, indicated Resident 44's right leg, mid calf circumference measurement every month, for lymphedema monitoring. During an interview, on 6/6/22 at 10:08 A.M., the Director of Nursing indicated that they are measuring her leg weekly, and the intervention is not on the care plan and it should have been. 2. A clinical record review, was completed on 6/3/2022 at 9:27 A.M., and indicated the Resident 49's diagnoses included, but were not limited to: Alzheimer's, dementia without behavioral disturbances, benign prostatic hyperplasia, and hypertension. The record indicated the resident was admitted on [DATE]. During an observation, on 6/1/2022 at 11:49 A.M., resident had a low bed with a fall mat next to it, ½ rails positioned in the middle of the bed and bandages on bilateral forearms, bump on right forehead with discoloration. The Care Plan, dated 4/25/2022, indicated interventions of call light within reach, monitor for changes in gait/positioning and notify MD of changes in condition. During an interview, on 6/2/22 at 10:00 A.M., the Director of Nursing indicated Resident 49 had fallen seven times and the fall care plan was not updated after each fall and should have been. 3. During an interview with alert and oriented, Resident 3, conducted on 5/31/2022 at 2:24 P.M., he indicated he had fallen out of his wheelchair because it was not equipped with a chest strap or seat belt. The clinical record review for Resident 3 was initiated on 6/1/2022 at 3:05 P.M. Resident 3 was admitted with diagnoses, including but not limited to: Friedriech's Ataxia, paraplegia, chronic pain, neuromuscular dysfunction of the bladder, urine retention, anxiety disorder, abnormal posture, muscle weakness, dysphasia, major depressive disorder, and constipation., Review of an Initial Occurrence Assessment, completed on 1/18/2022, indicated Resident 3 was found on the floor beside his bed. The documentation indicated the resident had attempted to roll himself over in bed and rolled out of the bed. Review of an Initial Occurrence Assessment, completed on 1/31/2022, indicated the resident had been up in his wheelchair in his room and when the staff went into his room to assist him back into his bed, he had slid himself down in the chair and the mechanical lift sling could not be positioned correctly so the resident was lowered to the floor. Review of an Initial Occurrence Assessment, completed on 4/21/22 at 9:15 A.M., indicated Resident 3 was being assisted with care while in his bed and when he was rolled over his legs slid out of the bed and he landed on the floor on his bottom. The form indicated the resident would be monitored. Review of the current health care plan related to falls indicated all of the interventions were initiated prior to January 2022. During an interview with the MDS nurse, conducted on 6/6/2022 at 2:50 P.M., she indicated she did not see any updated interventions on Resident 3's care plans related to any of his falls in 2022. 4. During initial observations, on 5/31/2022 at 10:31 A.M., multiple bruises were observed to Resident 253's bilateral arms. Resident 253 indicated the bruising was from intravenous therapy and laboratory draws from being hospitalized from [DATE] through 5/11/2022. Resident 253 also indicated she was on a blood thinner. Resident 253 indicated she was on antibiotic therapy for a venous lump in her right forearm. A clinical record review was completed, on 6/2/2022 at 2:39 P.M., for Resident 253. Diagnoses included, but were not limited to: fracture of right femur, retention of urine, heart failure, and anxiety disorder. A Physician's Order, on 5/18/2022 indicated to give warfarin sodium tablet 3 MG one tablet by mouth in the evening for atrial fibrillation. On 5/26/22 an ultrasound was performed of the right forearm for localized swelling, mass and lump of the right forearm. The results indicated a heterogenous soft tissue swelling with cystic components and mild vascularity seen subcutaneously in the right forearm at the area of interest, with a possibly abscess formation/neoplastic lesion. A Physician's Note, on 5/27/2022, indicated Resident 253 was requested to be seen after she was found to have a mass and ecchymosis (bruising) to her right forearm. Resident 253 did not have decreased range of motion, but the area was tender to palpation. There was no trauma to be reported. Resident 253 was not sure if she had intravenous therapy in the identified location. Resident 253 felt the area was enlarging since she first identified the mass. The Physician identified the right forearm to have yellowed ecchymosis, with no warmth and a mobile mass measuring seven centimeters by four centimeters. A Nurse's Note, on 5/27/2022 at 4:57 P.M., indicated, [Physician's Name] in facility today for routine rounds. Res[resident] seen for acute problem visit for mass in right forearm with bruising. Res assessed, ultrasound report reviewed, CBC reviewed, medications and chart reviewed, progress note written. New orders received to schedule resident for MRI of right forearm. Start Augmentin 875/125mg by mouth BID [twice daily] for 10 days. Start probiotic daily for 14 days. Continue to monitor area for s/s of infection or changes. Resident updated and in agreement with plan. During an interview, on 6/07/2022 at 8:45 A.M., the MDS Coordinator indicated the floor nurse was responsible for completing a care plan if an acute issue arises. On 6/07/2022 at 9:12 A.M., the Unit Manager indicated a care plan should have been completed for the abscess formation and the use of an antibiotic. On 4/7/2022 at 12:00 P.M., the DON provided the policy titled, Psychotropic Medication Use. The policy indicated, .Purpose: To ensure that medication regimen helps promote or maintain the resident's highest practicable mental, physical, and psychosocial well-being .Ongoing monitoring will be in place to assess the risks vs [versus] benefits of continued medication use and psychotropic medications will not be used as a restraint .Side Effect Monitoring: Monitoring daily on Med Admin Record [MAR] .PRN [as needed] Psychotropic medications: PRN orders will be limited to 14 days, unless the attending physician or prescribing practitioner believes that it is appropriate for the PRN order to be extended beyond the 14 days A policy titled, Care Plan Development & Review was provided by the DON. The policy indicated, .3. Care Plan Revision: A. Care plans will be revised daily and PRN as changes in the resident's condition dictate. Changes include, but are not limited to changes in Physician orders Review of the facility policy and procedure, titled, Care Plan Development and Review indicated care plans were to be revised daily and as needed regarding changes in the resident's condition. In addition, the comprehensive care plan was to reflect treatment goals and identified risks. 3.1-35(d)(2)(B)
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 1 life-threatening violation(s), 1 harm violation(s). Review inspection reports carefully.
  • • 18 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
  • • $10,255 in fines. Above average for Indiana. Some compliance problems on record.
  • • Grade F (36/100). Below average facility with significant concerns.
Bottom line: Trust Score of 36/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Miller'S Merry Manor's CMS Rating?

CMS assigns MILLER'S MERRY MANOR an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Indiana, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Miller'S Merry Manor Staffed?

CMS rates MILLER'S MERRY MANOR's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 45%, compared to the Indiana average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Miller'S Merry Manor?

State health inspectors documented 18 deficiencies at MILLER'S MERRY MANOR during 2022 to 2024. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 1 that caused actual resident harm, and 16 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Miller'S Merry Manor?

MILLER'S MERRY MANOR is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by MILLER'S MERRY MANOR, a chain that manages multiple nursing homes. With 70 certified beds and approximately 47 residents (about 67% occupancy), it is a smaller facility located in NEW CARLISLE, Indiana.

How Does Miller'S Merry Manor Compare to Other Indiana Nursing Homes?

Compared to the 100 nursing homes in Indiana, MILLER'S MERRY MANOR's overall rating (2 stars) is below the state average of 3.1, staff turnover (45%) is near the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.

What Should Families Ask When Visiting Miller'S Merry Manor?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.

Is Miller'S Merry Manor Safe?

Based on CMS inspection data, MILLER'S MERRY MANOR has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Indiana. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Miller'S Merry Manor Stick Around?

MILLER'S MERRY MANOR has a staff turnover rate of 45%, which is about average for Indiana nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Miller'S Merry Manor Ever Fined?

MILLER'S MERRY MANOR has been fined $10,255 across 1 penalty action. This is below the Indiana average of $33,181. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Miller'S Merry Manor on Any Federal Watch List?

MILLER'S MERRY MANOR is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.