WELLBROOKE OF SOUTH BEND
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Wellbrooke of South Bend has a Trust Grade of C, which means it is average and sits in the middle of the pack among nursing homes. It ranks #312 out of 505 facilities in Indiana, placing it in the bottom half, and #12 out of 18 in St. Joseph County, indicating there are better local options available. The facility is experiencing a worsening trend, with issues increasing from 3 in 2024 to 7 in 2025. Staffing is a relative strength, rated 3 out of 5 stars with a turnover rate of 33%, which is below the state average of 47%. However, the facility has concerning fines of $9,750, higher than 86% of Indiana facilities, suggesting ongoing compliance problems. Despite having good RN coverage that exceeds 78% of Indiana facilities, there have been serious incidents that raise concerns. For instance, a resident fell and fractured both femurs when a staff member did not follow the care plan for fall prevention. Additionally, the kitchen has faced issues with food storage, including outdated and improperly sealed items, which could affect resident safety. Overall, while there are some strengths like staffing and RN coverage, the increasing number of issues and serious incidents in care need careful consideration.
- Trust Score
- C
- In Indiana
- #312/505
- Safety Record
- Moderate
- Inspections
- Getting Worse
- Staff Stability ○ Average
- 33% turnover. Near Indiana's 48% average. Typical for the industry.
- Penalties ⚠ Watch
- $9,750 in fines. Higher than 93% of Indiana facilities. Major compliance failures.
- Skilled Nurses ✓ Good
- Each resident gets 52 minutes of Registered Nurse (RN) attention daily — more than average for Indiana. RNs are trained to catch health problems early.
- Violations ⚠ Watch
- 15 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (33%)
15 points below Indiana average of 48%
Facility shows strength in quality measures, fire safety.
The Bad
Near Indiana average (3.1)
Meets federal standards, typical of most facilities
13pts below Indiana avg (46%)
Typical for the industry
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 15 deficiencies on record
Jun 2025
2 deficiencies
1 Harm
SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Accident Prevention
(Tag F0689)
A resident was harmed · This affected 1 resident
Based on observation, interview and record review, the facility failed to ensure a CNA (Certified Nursing Aide) followed the resident's comprehensive care plan regarding fall prevention for 1 of 3 res...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0726
(Tag F0726)
Could have caused harm · This affected 1 resident
Based an observation, interview and record review, the facility failed to ensure 3 of 5 staff members (CNA 4, 5 and 6) reviewed followed fall protocols after a resident experienced a fall for 1 of 3 r...
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Feb 2025
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
Based on observations, interviews and record review, the facility failed to proved Activities of Daily Living (ADLs) for a a dependent resident related to shaving for 1 of 4 residents reviewed for ADL...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0849
(Tag F0849)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review the facility failed to ensure coordination of Hospice care and documentation of care provided was maintained in the facility for 1 of 1 residents rev...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review the facility failed to follow standard precautions during the performance of routine testing of blood glucose and the administration of insulin for 1...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected multiple residents
Based on interview and record review, the facility failed to have a process for residents to file a grievance anonymously. This had the potential to affect 54 of 54 residents who resided in the facili...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation and interview, the facility failed to serve food in a sanitary manner for 1 of 3 dining rooms observed. This had the potential to affect 9 of 9 residents ate in the dining room.
F...
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Feb 2024
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observation and interview, the facility failed to ensure proper infection control practices were implemented, related to lack of changing gloves and handwashing during peri-care for 1 of 1 re...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review, the facility failed to ensure medications were kept in a locked cart when unattended, failed to ensure a medication cart was clean and free from loo...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, record review, and interview, the facility failed to store food under sanitary conditions, related to foods not tightly sealed, outdated foods, and dirty kitchen equipment, for 1...
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Dec 2022
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to ensure resident rooms and 1 kitchenette were maintained in a clean sa...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review, the facility failed to provide assistance for removal of facial hair for 1 of 4 residents reviewed for activities of daily living. (Resident 34)
Find...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to implement their interventions to prevent pressure ulce...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observation, record review and interviews, the facility failed to ensure a glucometer was disinfected thoroughly by 1 of 1 nursing staff observed assessing blood sugar levels. (LPN 10)
Findin...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, the facility failed to ensure kitchen utensils, pots, colanders and dishes were covered and ...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • 33% turnover. Below Indiana's 48% average. Good staff retention means consistent care.
- • 15 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
- • Grade C (58/100). Below average facility with significant concerns.
About This Facility
What is Wellbrooke Of South Bend's CMS Rating?
CMS assigns WELLBROOKE OF SOUTH BEND an overall rating of 3 out of 5 stars, which is considered average nationally. Within Indiana, this rating places the facility higher than 0% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.
How is Wellbrooke Of South Bend Staffed?
CMS rates WELLBROOKE OF SOUTH BEND's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 33%, compared to the Indiana average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Wellbrooke Of South Bend?
State health inspectors documented 15 deficiencies at WELLBROOKE OF SOUTH BEND during 2022 to 2025. These included: 1 that caused actual resident harm and 14 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.
Who Owns and Operates Wellbrooke Of South Bend?
WELLBROOKE OF SOUTH BEND is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by TRILOGY HEALTH SERVICES, a chain that manages multiple nursing homes. With 70 certified beds and approximately 46 residents (about 66% occupancy), it is a smaller facility located in SOUTH BEND, Indiana.
How Does Wellbrooke Of South Bend Compare to Other Indiana Nursing Homes?
Compared to the 100 nursing homes in Indiana, WELLBROOKE OF SOUTH BEND's overall rating (3 stars) is below the state average of 3.1, staff turnover (33%) is significantly lower than the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.
What Should Families Ask When Visiting Wellbrooke Of South Bend?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Wellbrooke Of South Bend Safe?
Based on CMS inspection data, WELLBROOKE OF SOUTH BEND has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 3-star overall rating and ranks #100 of 100 nursing homes in Indiana. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Wellbrooke Of South Bend Stick Around?
WELLBROOKE OF SOUTH BEND has a staff turnover rate of 33%, which is about average for Indiana nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Wellbrooke Of South Bend Ever Fined?
WELLBROOKE OF SOUTH BEND has been fined $9,750 across 1 penalty action. This is below the Indiana average of $33,176. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Wellbrooke Of South Bend on Any Federal Watch List?
WELLBROOKE OF SOUTH BEND is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.