Iowa Veterans Home

1301 Summit, Marshalltown, IA 50158 (641) 752-1501
Government - State 702 Beds Independent Data: November 2025
Trust Grade
95/100
#39 of 392 in IA
Last Inspection: March 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

The Iowa Veterans Home in Marshalltown has received a Trust Grade of A+, indicating it is an elite facility with top-tier quality of care. It ranks #39 out of 392 nursing homes in Iowa, placing it in the top half of the state's facilities, and it is the best option among the five facilities in Marshall County. The facility is improving, having reduced issues from 1 in 2024 to 0 in 2025, and it boasts an excellent staffing rating with a low turnover rate of 23%, well below the state average. Notably, there have been no fines issued, which is a positive indicator of compliance. However, there was a concern raised about a resident not receiving necessary medication evaluations, which could pose a risk for continued care. Overall, while the facility excels in many areas, families should be aware of the need for attention to medication management practices.

Trust Score
A+
95/100
In Iowa
#39/392
Top 9%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
1 → 0 violations
Staff Stability
✓ Good
23% annual turnover. Excellent stability, 25 points below Iowa's 48% average. Staff who stay learn residents' needs.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Iowa facilities.
Skilled Nurses
✓ Good
Each resident gets 49 minutes of Registered Nurse (RN) attention daily — more than average for Iowa. RNs are trained to catch health problems early.
Violations
✓ Good
Only 1 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★★
5.0
Overall Rating
★★★★★
5.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
2024: 1 issues
2025: 0 issues

The Good

  • 5-Star Staffing Rating · Excellent nurse staffing levels
  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Low Staff Turnover (23%) · Staff stability means consistent care
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover is low (23%)

    25 points below Iowa average of 48%

Facility shows strength in staffing levels, quality measures, staff retention, fire safety.

The Bad

No Significant Concerns Identified

This facility shows no red flags. Among Iowa's 100 nursing homes, only 1% achieve this.

The Ugly 1 deficiencies on record

May 2024 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, staff interview and facility policy review, the facility failed to provide a documented rationa...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on clinical record review, staff interview and facility policy review, the facility failed to provide a documented rationale on why a resident's as needed (PRN) psychotropic medication needed continued longer than 14 days for 1 of 5 residents reviewed (Resident #87). In addition, the facility failed to perform a periodic re-evaluation of the medication regimen to determine the continued need for the medication. Findings include: Resident #87's Minimum Data Set (MDS) assessment dated [DATE] identified a Brief Interview for Mental Status (BIMS) score of 3, indicating severe cognitive impairment. The MDS included diagnoses of non-Alzheimer's dementia, Parkinson's disease, depression, bipolar disorder (mood imbalance) and impulse disorder (the failure to resist a temptation, urge, or an impulse. The MDS documented Resident #87 received antipsychotic, antianxiety, and antidepressant medications during the 7 days of the assessment reference period. The Care Plan initiated 7/19/24 indicated Resident #87 had a risk for adverse effects due to the use of psychotropic medications to aid with the treatment of his bipolar disorder and depression. The Interventions directed gradual dose reduction (GDR) review completed by the pharmacy/physician per the facility's protocol. The Clinical Physician Orders reviewed on 4/30/24 listed the following lorazepam 2 milligrams (mg)/milliliters (ml) orders: a. Give 0.25 ml by mouth every 4 hours as needed for anxiety or agitation. End date listed as infinite. i. Start date 1/3/24, Discontinued on 1/27/24. ii. Start date 1/26/24, Discontinued 4/16/24. b. Start date 4/16/24: Give 0.5 ml by mouth every 4 hours as needed for anxiety/restlessness. End date listed as infinite. The Health Status Note dated 1/3/24 at 9:26 pm documented the facility staff received a telephone order for lorazepam, 0.25 mls every 4 hours as needed for anxiety/agitation. The note lacked a duration for the order. On 4/30/24 at 4:23 pm, Staff A, Registered Nurse(RN) Nurse Clinician, explained when Resident #87 started the lorazepam order, he received hospice services. She stated Resident #87 received hospice services since November 2023. On 4/30/24 at 4:38 pm, Staff B, RN Nursing Service Director, stated she spoke to the Pharmacy Director, who told her the original medication order should be for 14 days. However, due to Resident #87 receiving hospice services, any renewals after that are for an indefinite time period. On 5/1/24 at 11:30 am, Staff B stated when the pharmacy receives a PRN order for a psychotropic medication without an end date, the pharmacy calls the prescribing provider to verify if the medication is to have an end date prior to processing the order. The facility couldn't provide documentation for Resident #87 from the prescribing provider with a documented rationale for the extension of the prescription beyond 14 days. In addition, the facility couldn't provide documentation why Resident #87 required the continued use of lorazepam or an evaluation for continued use after the initial prescription. The facility policy Antipsychotic and Psychoactive Drug Protocol, revised 1/31/23, directed the following: a. Give psychotropic medication only when necessary to treat a specific diagnosed and documented condition; b. Understanding the timeframe for PRN psychotropic medications which are NOT antipsychotics to 14 days, unless the prescriber deemed a longer timeframe is appropriate.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A+ (95/100). Above average facility, better than most options in Iowa.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Iowa facilities.
  • • Only 1 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Iowa Veterans Home's CMS Rating?

CMS assigns Iowa Veterans Home an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Iowa, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Iowa Veterans Home Staffed?

CMS rates Iowa Veterans Home's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 23%, compared to the Iowa average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Iowa Veterans Home?

State health inspectors documented 1 deficiencies at Iowa Veterans Home during 2024. These included: 1 with potential for harm.

Who Owns and Operates Iowa Veterans Home?

Iowa Veterans Home is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility operates independently rather than as part of a larger chain. With 702 certified beds and approximately 358 residents (about 51% occupancy), it is a large facility located in Marshalltown, Iowa.

How Does Iowa Veterans Home Compare to Other Iowa Nursing Homes?

Compared to the 100 nursing homes in Iowa, Iowa Veterans Home's overall rating (5 stars) is above the state average of 3.1, staff turnover (23%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Iowa Veterans Home?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Iowa Veterans Home Safe?

Based on CMS inspection data, Iowa Veterans Home has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Iowa. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Iowa Veterans Home Stick Around?

Staff at Iowa Veterans Home tend to stick around. With a turnover rate of 23%, the facility is 23 percentage points below the Iowa average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 16%, meaning experienced RNs are available to handle complex medical needs.

Was Iowa Veterans Home Ever Fined?

Iowa Veterans Home has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Iowa Veterans Home on Any Federal Watch List?

Iowa Veterans Home is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.