CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Free from Abuse/Neglect
(Tag F0600)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 33 residents. The sample included 15 residents, with two reviewed for abuse and neglect. Based on o...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 33 residents. The sample included 15 residents, with two reviewed for abuse and neglect. Based on observation, record review, and interview, the facility failed to ensure Resident (R) 14 remained free from neglect when the facility failed to provide the necessary care and service as directed by the resident's plan of care, on more than one occasion, despite being aware of what care the resident required. This placed the resident at risk for congoing neglect and related complications.
Findings included:
- R14's Electronic Medical Record (EMR) documented diagnoses of hemiparesis/hemiplegia (weakness and paralysis on one side of the body) following other cerebrovascular accident (CVA-stroke- sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain) affecting left dominant side, muscle weakness, abnormalities of gait and mobility, and lack of coordination.
The admission Minimum Data Set (MDS), dated [DATE], documented R14 had intact cognition and required extensive assistance of two staff for bed mobility, transfers, dressing, toileting. R14 did not ambulate. The assessment further documented R14 had unsteady gait, upper and lower functional impairment on one side, and had no falls.
The Fall Care Area Assessment (CAA), dated 02/27/23, documented R14 had unsteady, impaired gait and balance, and was at risk for falls. R14 used a wheelchair and was at risk for injuries from falls.
The Quarterly MDS, dated 06/27/23, documented R14 had intact cognition and required extensive assistance of one staff for bed mobility, transfers, ambulation, dressing, toileting, and personal hygiene. The MDS further documented R14 had unsteady gait, upper and lower functional impairment on both sides, and had two or more falls since prior assessment.
The Fall Assessment, dated 02/22/23 documented R14 was a low risk for falls.
The Fall Assessment, dated 05/26/23, 08/15/23, and 08/26/23 documented R14 was a high risk for falls.
R14's Care Plan, dated 07/24/23, initiated on 03/21/23, directed staff to anticipate and meet his needs, be sure R14's call light was within reach and encourage him to use it for assistance as needed as R14 required prompt response to all requests for assistance. Encourage R14 to participate in activities that promote exercise, physical activity for strengthening and improved mobility. Ensure R14 wore appropriate footwear and ensure he had a safe environment. Provide activities that minimized the potential for falls while providing a diversion and use a sit to stand lift for transfers with two staff.
R14's Care Plan updated 09/08/23 documented R14 continued to self-transfer himself without assistance and directed staff to educate and reeducate him on using his call light to request assistance as needed. The update, dated 09/26/23, directed staff to use a full body lift for transfers.
The Fall Investigation, dated 08/15/23, at 01:31 PM, documented a Certified Nurse Aide (CNA) attempted to transfer R14 off the toilet to his wheelchair. R14's left foot was unable to move as the CNA tried to pivot turn the resident, and the CNA had to assist R14 to the ground. The investigation further documented R14 did not sustain any injury.
On 09/25/23 at 12:50 PM, observation revealed R14 sat in his wheelchair. CNA N and CNA O put the sit to stand sling around R14's waist, placed his feet upon the foot plate of the lift, and told R14 to hold onto the handles of the lift. R14 held onto the lift handle with his right hand but CNA O had to put R14's left hand onto the handle and hold onto it for him. CNA N used the lift controller to lift R14 and told him to stand up. As the lift rose, R14 started to lean to the left and his left foot fell off of the foot plate. R14 could not stand and continued to lean heavily to his left, tipping the wheelchair. CNA N kept telling R14 to stand up, and R14 told both CNA he could not. CNA N lowered the lift and tried to reposition and straighten R14. The CNA tried to get R14's left foot back onto the foot plate. CNA O put her left knee against R14's left leg to try to hold it into place as both CNA attempted to stand R14 once again. R14 continued to lean heavily to the left and R14 again stated that he could not stand as the CNA continued to attempt to stand R14 using the lift. As the lift was raised, R14 continued to lean left, and the wheelchair started to tip. R14 stated No wonder my left side hurts sometimes and CNA N stated she did not feel comfortable using the sit to stand lift with R14 and had CNA O go tell the nurse to come to the resident's room. Licensed Nurse (LN) G went to R14's room and directed staff to use the full body mechanical lift to transfer R14 to the toilet. LN G then left to try to find a toileting sling to use on the resident. Further observation revealed R14 already had a full lift sling in his room that he stated had been used on him by one of the night shift CNA. CNA N and CNA O placed the sling under R14 while he was in his wheelchair. Staff lifted R14 into the air and placed R14 in his bed. Observation revealed the sling was not the right size for the resident and the straps were tight and cut into R14's inner thighs and made his head lean forward. The staff removed R14's pants and brief then lifted R14 again using the lift. R14's genitals were smashed in between the leg straps of the sling and R14 stated he was uncomfortable. CNA O was unable to position the lift in order to get R14 seated comfortably onto the toilet and Administrative Nurse D was asked to assist the two CNA with the resident. Administrative Nurse D stated the sling was not the right size for R14 and said that she would request a physical therapy evaluation to determine the best option to transfer R14.
On 09/26/23 at 04:09 PM, observation revealed R14 sat in the shower chair with a gait belt around his waist. CNA M was on R14's right side and CNA O on the left. R14 used his right hand to guide his left hand to the end of the whirlpool tub so that he could hold on while both CNA transferred him to his wheelchair. CNA N stated, Are you sure we can transfer him, ok? and CNA N answered, Yes. CNA started to stand R14. R14 started to bend at the waist and his head was over the whirlpool. R14 said If I fall in, you are going to have a hard time getting me out of the whirlpool. Both CNAs had difficulty holding R14 up and they had to sit him down in the shower chair because he could not stand long enough to complete the transfer. R14's left foot did not move and seemed to be stuck on the floor. Continued observation revealed the CNAs attempted to stand R14 again and were able to transfer him into his wheelchair.
On 09/26/23 at 04:30 PM, CNA M stated R14 was stronger before his shower, CMA M said she transferred R14 from his wheelchair to the shower chair without any assistance.
On 09/28/23 at 09:30 AM, LN H stated R14 had severe left side weakness and therapy had evaluated him. LN H said therapy would work with R14 to try to get him stronger and see which lift would be appropriate for him. LN H stated when a resident had a fall, she filled out fall paperwork but did not implement interventions for falls. LN H said she did not document interventions on the care plan.
On 09/28/23 at 01:52 PM, Administrative Nurse D stated if staff felt unsafe or unsure of how to transfer the resident, staff needed to stop and ask questions. Administrative Nurse D further stated staff should provide whatever assistance was directed by the resident's' care plans.
The facility's Abuse Prevention Program, Recognizing Signs and Symptoms of Abuse/Neglect (Identification) policy, dated 08/22, documented neglect occurs when the facility were aware of, or should have been aware of good ad services that a resident required but the facility failed to provide them to the resident resulting in, or may result in, physical harm, pain, mental anguish, or emotional distress.
The facility failed to ensure R14 remained free from neglect when the facility failed to provide the necessary care and service as directed by the resident's plan of care, on more than one occasion, despite being aware of what care the resident required. This placed the resident at risk for congoing neglect and related complications.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 33 residents. The sample included 15 residents. Based on observation, record review, and interview,...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 33 residents. The sample included 15 residents. Based on observation, record review, and interview, the facility failed to develop a comprehensive care plan for Resident (R)16 and R18 for posttraumatic stress disorder (PTSD- mental disorder characterized by an acute emotional response to a traumatic event or situation involving severe environmental stress). This placed R16 and R18 at risk for unmet care needs.
Findings included:
- R16's Electronic Medical Record (EMR) recorded diagnoses of generalized anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear) disorder, diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), muscle weakness, mood {affective} disorder (category of mental health problems, feelings of sadness, helplessness, guilt, wanting to die were more intense and persistent than what may normally be felt from time to time), multiple sclerosis (MS- progressive disease of the nerve fibers of the brain and spinal cord , and problems related to care provider dependency.
The Quarterly Minimum Data Set (MDS), dated [DATE], documented R16 had intact cognition, required supervision and one person assist with activities of daily living, had primary diagnoses of non-traumatic brain dysfunction, and other diagnoses of anxiety disorder, depression, but not PTSD. The MDS further documented R16 took an antianxiety (class of medications that calm and relax people) , antidepressant (class of medications used to treat mood disorders), diuretic (medication to promote the formation and excretion of urine), and opioid (medication used for pain relief) daily.
The Care Plan initiated 04/10/23, documented R16 had mood problems and directed staff to administer medications as ordered and monitor/document for side effects and effectiveness. The care plan further documented R16 needed encouragement, assistance, and support to maintain as much independence and control as possible. The plan directed staff to assist R16 to identify strengths, positive coping skills and reinforce these. The care plan lacked did not identify R16 had PTSD and interventions to prevent traumatization triggers.
The Mental Health Consultation Progress Note dated 08/16/23 documented R16 reported nightmares that disturbed her and caused her to be upset; asome were about people that worked at the facility. The note recorded the mental health consultant ordered medication at bedtime for PTSD and nightmares.
The Progress Note dated 09/14/23 at 02:58 PM, documented R16 was screaming and crying after being informed of the rules for pets in the facility. R16 appeared safe at that time, and was given time to calm down. R16 wrote a letter and gave it to the nurse to pass on to the mental health provider.
On 09/26/23 at 08:25 AM, observation revealed R16 ambulated in the hallway with her walker. R16 reported she had better days than that particular time and day.
On 09/28/23 at 09:24 AM, Certified Nurse Aide (CNA ) P stated she was not aware of R16's diagnosis of PTSD, nor the triggers associated with this.
On 09/28/23 at 10:40 AM, Licensed Nurse (LN) H stated she was aware of R16's PTSD. LN H stated she was not aware of R16's triggers associated with the diagnosis. LN H stated that information would be helpful for the care of the resident.
On 09/28/23 at 09:08 AM, Consultant HH verified R16 had PTSD on admission and the Social Service admission Assessment, dated 09/21/21, documented R16 had PTSD and a triggers of people who downplay the trigger and those who snuck up on her.
On 09/28/23 at 01:50 PM Administrative Nurse D verified R16's care plan lacked the identified concern or problem of PTSD.
The facility's Comprehensive Care Plans policy, dated 09/2023, documented an individualized comprehensive person-centered care plan that includes measurable objective time frames to meet the resident's medical, nursing, mental, cultural and psychosocial need is developed for each resident. The comprehensive care plan is based on a thorough assessment that includes, but is not limited to, the MDS and physician orders. Assessments of residents are ongoing and care plans are revised as information about the resident and the resident's condition change. The care plan should describe the resident's nursing, medical, physical, mental and psychosocial preferences. Each resident's comprehensive care plan is designed to incorporate identified problem areas, risk factors associated with identified concerns, aid in preventing or reducing declines in the resident's functional status ad or functional levels and enhance the optimal functioning of the resident.
The facility failed to develop a comprehensive care plan to include R16's PTSD which placed the resident at risk for unmet care needs.
- R18's Electronic Medical Record (EMR) recorded diagnoses of major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), generalized anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear) disorder, chronic pain, acute and chronic respiratory failure, rheumatoid arthritis (chronic inflammatory disease that affected joints and other organ systems) , dependence on supplemental oxygen, panic disorder, starvation, severe protein-calorie malnutrition, post-traumatic stress disorder (PTSD- mental disorder characterized by an acute emotional response to a traumatic event or situation involving severe environmental stress), need for assistance with personal care, and problems related to care provider dependency.
The Quarterly Minimum Data Set (MDS), dated [DATE], documented R18 had intact cognition, and required limited assistance of one person for activities of daily living. R18 was not steady, was only able to stabilize with staff assistance, and used a walker and wheelchair. R18 had occasional incontinence of urine and used oxygen. The MDS further documented R18 had diagnoses of anxiety disorder, PTSD, and regularly took an antianxiety (class of medications that calm and relax people), antidepressant (class of medications used to treat mood disorders), diuretic (medication to promote the formation and excretion of urine), and opioid (medication used for pain relief).
The Care Plan initiated on 05/03/23 documented R18 was at risk for a potential psychosocial well-being problem related to anxiety, pain, recent admission, repeated falls, shortness of air, chronic obstructive pulmonary disease (COPD- progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing), asthma (disorder of narrowed airways that caused wheezing and shortness of breath), and depression. The care plan directed staff to allow R18 time to answer questions and verbalize feelings, perceptions, and fears as needed. The plan directed to assist, encourage, and support R18 to set realistic goals and to consult with pastoral care, social services, and psychiatric services. The care plan further directed staff to assist, supervise, and support R18 to identify causative and contributing factors. The care plan lacked direction regarding R18's PTSD diagnosis and interventions to prevent traumatization triggers.
The Social Service admission Note dated 04/18/23 at 03:49 PM documented R18 came to the facility due to failure to thrive living at home with family. R19 was on an antipsychotic, antidepressant, and antianxiety medications, and exhibited signs of depression and anxiety. The note further documented R18 did not have a history of trauma and/or PTSD.
The Mental Health Consultation Progress Note, dated 04/19/23, documented R18's thought process associations were logical, attention span was normal throughout the interview, and concentration intact. R18 had not realized how depressed he was and what a terrible state he was in. R18 was not currently taking psychiatric medications, but had diagnoses of depression, anxiety and PTSD. The note further documented R18 needed therapy from a trauma informed perspective and intensive talk therapy to help in working through his grief and loss. The plan/recommendation to start and antianxiety medication for anxiety and panic attacks, and antidepressant for depression, and talk therapy for PTSD and trauma.
On 09/26/23 at 12:30 PM, observation revealed R18 sat in an electric wheelchair in the dining room and had lunch at a table of male residents.
On 09/28/23 at 09:24 AM, Certified Nurse Aide (CNA ) P stated she was not aware of R18's diagnosis of PTSD, nor the triggers associated with this.
On 09/28/23 at 10:40 AM, Licensed Nurse (LN) H, stated she was not aware of R18's PTSD. LN H stated she was not aware of R18 triggers associated with the diagnosis. LN H stated this information would be helpful for the care of the resident.
On 09/28/23 at 01:50 PM Administrative Nurse D verified R18's care plan lacked the identified concern or problem of PTSD.
The facility's Comprehensive Care Plans policy, dated 09/2023, documented an individualized comprehensive person-centered care plan that includes measurable objective time frames to meet the resident's medical, nursing, mental, cultural and psychosocial need is developed for each resident. The comprehensive care plan is based on a thorough assessment that includes, but is not limited to, the MDS and physician orders. Assessments of residents are ongoing and care plans are revised as information about the resident and the resident's condition change. The care plan should describe the resident's nursing, medical, physical, mental and psychosocial preferences. Each resident's comprehensive care plan is designed to incorporate identified problem areas, risk factors associated with identified concerns, aid in preventing or reducing declines in the resident's functional status ad or functional levels and enhance the optimal functioning of the resident.
The facility failed to develop a comprehensive care plan to include R18's PTSD which placed the resident risk for unmet care needs.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 33 residents. The sample included 15 residents, with six reviewed for falls. Based on observation, ...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 33 residents. The sample included 15 residents, with six reviewed for falls. Based on observation, record review, and interview, the facility failed to revise Resident (R) 28's plan of care to reflect his current needs and use of a mechanical lift for transfers. This placed the residents at risk for preventable accidents and injury due to uncommunicated care needs.
Findings included:
- The Electronic Medical Record (EMR) for R28 documented diagnoses of hemiparesis/hemiplegia (weakness and paralysis on one side of the body), unsteadiness on feet, and abnormalities of gait and mobility.
The Significant Change Minimum Data Set (MDS), dated [DATE], documented R28 had intact cognition and required extensive assistance of two staff for bed mobility, transfers, dressing, toileting, personal hygiene, and R28 did not ambulate. The assessment further documented R28 had unsteady balance, upper and lower functional impairment on one side, and had no falls.
The Quarterly MDS, dated 07/26/23, documented R28 had intact cognition and required extensive assistance of two staff for bed mobility, transfers, dressing, toileting, and did not ambulate. The assessment further documented R28 had unsteady balance, had upper functional impairment on one side and lower functional impairment on both sides, and had one non-injury fall.
The Fall Assessments, dated 01/12/23, 05/31/23, 07/06/23, documented R28 was a high risk for falls.
The Care Plan, dated 09/08/23, initiated on 02/16/23, directed staff to anticipate and meet R28's needs, be sure he has his call light within reach, encourage him to use it for assistance as needed as R28 needed prompt response to all requests for assistance. The plan directed staff to follow facility fall protocol. R28 needed a safe environment, and physical therapy was to evaluate and treat as ordered or as needed. R28 required extensive assistance of two staff for all transfers.
The Fall Investigation, dated 07/16/23 at 10:44 AM, documented a Certified Nurse Aide (CNA) notified the nurse that R28 was lowered to the ground and was kneeling on both knees in front of the bed and beside the wheelchair. The investigation further documented R28 became weak, could no longer stand, started to fall, and the CNA had to lower him to his knees.
On 09/26/23 at 11:50 AM, observation revealed CNA N and CNA O placed to full body mechanical lift sling under R28, attached the straps to the lift, raised R28 up, then sat him down in his wheelchair. CNA N removed the sling from behind the resident, attached R28's foot pedals to the wheelchair, placed R28's feet on the pedals and took him to the dining room for lunch.
On 09/26/23 at 11:50 AM, CNA stated physical therapy worked with R28 and staff used the full lift because R28 had a stroke.
09/28/23 at 09:30 AM, Licensed Nurse (LN) H stated R28 was a full lift for transfers and said she did not know of any falls R28 had.
On 09/28/23 at 01:00 PM, Administrative Nurse D stated the nurse was responsible for implementing new interventions after falls and should document the new intervention on the care plan. Administrative Nurse D further stated, she will sometimes run the care plans, but not all the time as other staff members run the care plans also. Care plans are completed outside of the facility with the assistance of a corporate nurse who corresponds with her through phone calls and emails and stated that any assessment completed by staff was sent to her to build the care plan. Administrative Nurse D stated she did not know where to find any care plan conference documentation and hoped to hire someone soon to do the care plans.
The facility's Comprehensive Care Plans policy, dated 08/22, documented an individualized person-centered care plan that included measurable objectives and time frames to meet the resident's medical, nursing, mental, cultural and psychological needs was developed for each resident and the team would review and update the care plans.
The facility failed to revise R28's care plan to reflect his need for a mechanical lift for transfers. This placed the resident at risk for accident or injury related to uncommunciated care needs.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0661
(Tag F0661)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 33 residents. The sample included 15 residents. Based on record review, and interview, the facility...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 33 residents. The sample included 15 residents. Based on record review, and interview, the facility failed to complete a discharge summary, a reconciliation (summary) of pre and post discharge medications, and post-discharge plan of care for Resident (R) 30, who discharged from the facility. This placed the resident at risk for unmet care needs.
Findings included:
- The Electronic Medical Record (EMR) documented R30 had diagnoses of fracture of neck of right femur (thigh bone), right artificial hip joint, major depressive disorder (major mood disorder which causes persistent feelings of sadness) , chronic kidney disease, chronic obstructive pulmonary disease (COPD- progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing), dementia (progressive mental disorder characterized by failing memory, confusion), anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), fluid overload, severe protein malnutrition, weakness, and need for assistance with personal care.
The EMR documented R30's admission date of 05/04/23 and discharge date of 07/05/23.
The admission Minimum Data Set (MDS), dated [DATE], documented R30 had severe cognitive impairment, required limited assistance with activities of daily living, was not steady, and only able to stabilize with staff assistance. R30 used a walker and wheelchair. The MDS documented R30 had occasional incontinence of urine and bowel. The MDS further documented R30 had a surgical wound and received an antipsychotic (class of medications used to treat major mental conditions which cause a break from reality) and antidepressant (class of medications used to treat mood disorders) daily.
The Care Plan dated 05/17/23 documented R30 and her family wished for her to return home upon discharge. The care plan directed staff to encourage R30 to discuss feelings and concerns with impending discharge, to monitor for and address episodes of anxiety, fear and distrust. The care plan further directed staff to establish a pre-discharge plan with resident and family, plan with required community resources to support independence post-discharge, and R30 needed written instructions and visual aids, as required, to ensure care continuity post-discharge.
R30's EMR lacked a physician order for discharge.
The Progress Note dated 07/05/23 at 03:43 PM documented R30 was discharging to another facility closer to family.
R30's EMR lacked further evidence of a summary or recapitulation of R30's stay, reconciliation of medications, the post-discharge plans and needs, and any services required.
On 09/28/23 at 09:03 AM, Consultant HH verified there was no physician order for discharge to another facility, or a discharge summary to include a recapitulation and reconciliation of medications.
The facility's Discharge Summary and Plan policy, dated 09/2023, documented when a resident's discharge is anticipated, a discharge summary and post-discharge plan will be developed to assist the resident to adjust to his/her new living environment. The discharge summary will include a recapitulation of the resident's stay at this facility and a final summary of the resident's status at the time of discharge in accordance with established regulations governing release of resident information and as permitted by the resident. The recapitulation will include, but not limited to: diagnoses, course of illness, treatment or therapy, pertinent lab, radiology and consultation results, reconciliation of all pre-discharge medications with the resident's post-discharge medications for prescribed and over the counter, and a final summary paragraph that may be released to any provider with the consent of the resident or representative.
The facility failed to complete a discharge summary, a reconciliation of pre and post discharge medications, and post-discharge plan of care for R30. This placed the resident at risk for unmet care needs.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 33 residents. The sample included 15 residents, with six reviewed for falls. Based on observation, ...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 33 residents. The sample included 15 residents, with six reviewed for falls. Based on observation, record review, and interview, the facility failed to provide an environment free from preventable accidents and falls for Resident (R)9, R14, and R20. This placed the residents at risk for further falls and injury.
Findings included:
- The Electronic Medical Record (EMR) for R9 documented diagnoses of Parkinson's disease (slowly progressive neurologic disorder characterized by resting tremor, rolling of the fingers, masklike faces, shuffling gait, muscle rigidity and weakness), repeated falls, anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), muscle weakness, chronic obstructive pulmonary disease (COPD- progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing), and spinal stenosis (degenerative condition of the spine that could cause weakness and loss of use of extremities).
The Quarterly Minimum Data Set, (MDS), dated [DATE], documented R9 had severely impaired cognition and required extensive assistance of two staff for bed mobility, dressing, toileting, personal hygiene, transfers, and extensive assistance of one staff for ambulation. The MDS further documented R9 had unsteady balance, lower functional impairment on one side, and had no falls.
The Quarterly MDS, dated 09/13/23, documented R9 had severely impaired cognition and required extensive assistance of two staff for bed mobility, transfers, dressing, toileting, personal hygiene, and did not ambulate. The MDS further documented R9 had unsteady balance, no functional impairment, and had one non injury and one injury fall since prior admission.
The Fall Assessments, dated 08/21/22, 11/21/22, 02/21/23, 03/27/23, 06/27/23, documented R9 was a high risk for falls.
R9's Care Plan, dated 09/07/2023, initiated on 06/27/17, directed staff to lower R9's bed. The update, dated 05/13/20, directed staff to monitor for safety on nurse rounds every two hours. The update, dated 03/26/21, directed staff to monitor for R9 sleeping on the side of her bed and assist her to the middle of the bed if noted.
R9 Care Plan recorded an update, dated 02/20/23, which directed staff to make sure R9's call light was within reach and encourage her to use it for assistance as needed, educate R9 and family about safety reminders and what to do if a fall occurs, encourage R9 to participate in activities, ensure R9 wore appropriate footwear when ambulating or mobilizing in her wheelchair, have a safe environment for R9, and provide activities that minimize the potential for falls that would provide distraction or diversion.
R9 Care Plan recorded an update, dated, dated 06/10/23, which directed staff to make sure a pillow was placed under her right side no matter of position, ensure R9 was closer to the wall when in bed and ensure her bed was in the lowest position, ensure her fall mat was next to her bed when she was in bed, and ensure R9 was positioned closer to the wall due to her air mattress. The update, dated 08/14/23, directed staff to ensure bolsters were on the outer edge, right side of bed, when R9 was in bed.
The Fall Investigation, dated 01/21/23 at 03:15 AM, documented R9 was observed on the floor on the right side, parallel to the bed, with her head slightly under the bed. Her legs were outstretched, and her right arm was beneath her. The investigation further documented staff lifted R9 off the floor with the use of a Hoyer (total body mechanical lift), and R9 did not have pain. The investigation documented R9 could not tell staff what happened, and staff felt R9 rolled out of bed while repositioning herself on her new air mattress. R9's record lacked evidence an intervention addressing the air mattress related fall was implemented at that time.
The Fall Investigation, dated 01/31/23 at 05:00 AM, documented R9 was on the floor beside her bed and sustained a hematoma (collection of blood trapped in the tissues of the skin or in an organ, resulting from trauma). R9 stated she was looking for her children. The investigation further documented R9 had impaired memory, hallucinations (sensing things while awake that appear to be real, but the mind created) and staff lifted her off the ground and placed her back into her bed. R9's record lacked evidence of interventions related to this fall at that time.
The Fall Investigation, dated 04/16/23 at 06:15 PM, documented R9 laid on her right side on the floor, and did not sustain any injuries. The investigation further documented staff assisted R9 off the floor, placed her back into bed, positioned her with pillows, and set up her supper tray. R9's record lacked evidence of interventions related to this fall at that time.
The Fall Investigation, dated 06/10/23 at 05:15 PM, documented R9 was lying on the floor next to her bed and stated she scooted a little bit then whop. The investigation further documented R9 sustained a hematoma to the right side of her forehead and her bed was not in the lowest position. R9 was assisted back onto her bed by three staff with a gait belt, then transferred to her wheelchair and taken down to supper.
The Fall Investigation, dated 08/09/23 at 11:30 AM, documented staff found R9 on the floor parallel with her bed. There was a fall mat beside the bed. R9 had a moderate amount of blood beneath her head, and staff applied gentle direct pressure to a laceration (wound to the skin) at her temple.
On 09/28/23 at 08:21 AM, observation revealed R9 laid in bed. There was a fall mat beside the bed, and a bolster under the mattress cover, but not visible. There were no pillows on R9's right side.
On 09/26/23 at 02:30 PM, CNA N stated she was not aware R9 had any falls. CNA N said R9 worked with physical therapy, and staff used a sit to stand lift to transfer R9.
On 09/28/23 at 09:30 AM, Licensed Nurse H stated R9 had a fall matt beside her bed, required frequent checks, and was a two-person transfer. Licensed Nurse H stated when a resident had a fall, she filled out fall paperwork but did not implement interventions for falls. Licensed Nurse H stated she did document interventions on the care plan.
On 09/28/23 at 01:00 PM, Administrative Nurse D stated the nurse was responsible for implementing new interventions after falls and should document the new intervention on the care plan.
The facility's Falls and Fall Risk, Managing policy, dated 10/22, documented based on previous evaluations and current data, staff would identify interventions related to the resident's specific risks and causes to try to prevent the resident from falling and to try to minimize complications from falls. The policy further documented, the team would attempt to identify appropriate interventions to reduce the risk of falls, If a systematic evaluation of a resident's fall risk identified several possible interventions, the staff may choose to prioritize interventions. the staff would monitor and document each resident's response to interventions intended to reduce falling or the risks of falling. If interventions have been successful in preventing falls, staff would continue the interventions or reconsider whether these measures are still needed if a problem that required the intervention has resolved.
The facility failed to identify relevant interventions after falls to prevent further falls for cognitively impaired R9. The facility further failed to ensure staff implemented the plan of care related to fall prevention when staff failed to place pillows as directed by R9's plan of care. This placed the resident at risk for further falls and injury.
- R14's Electronic Medical Record (EMR) documented diagnoses of hemiparesis/hemiplegia (weakness and paralysis on one side of the body) following other cerebrovascular accident (CVA-stroke- sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain) affecting left dominant side, muscle weakness, abnormalities of gait and mobility, and lack of coordination.
The admission Minimum Data Set (MDS), dated [DATE], documented R14 had intact cognition and required extensive assistance of two staff for bed mobility, transfers, dressing, toileting. R14 did not ambulate. The assessment further documented R14 had unsteady gait, upper and lower functional impairment on one side, and had no falls.
The Fall Care Area Assessment (CAA), dated 02/27/23, documented R14 had unsteady, impaired gait and balance, and was at risk for falls. R14 used a wheelchair and was at risk for injuries from falls.
The Quarterly MDS, dated 06/27/23, documented R14 had intact cognition and required extensive assistance of one staff for bed mobility, transfers, ambulation, dressing, toileting, and personal hygiene. The MDS further documented R14 had unsteady gait, upper and lower functional impairment on both sides, and had two or more falls since prior assessment.
The Fall Assessment, dated 02/22/23 documented R14 was a low risk for falls.
The Fall Assessment, dated 05/26/23, 08/15/23, and 08/26/23 documented R14 was a high risk for falls.
R14's Care Plan, dated 07/24/23, initiated on 03/21/23, directed staff to anticipate and meet his needs, be sure R14's call light was within reach and encourage him to use it for assistance as needed as R14 required prompt response to all requests for assistance. Encourage R14 to participate in activities that promote exercise, physical activity for strengthening and improved mobility. Ensure R14 wore appropriate footwear and ensure he had a safe environment. Provide activities that minimized the potential for falls while providing a diversion and use a sit to stand lift for transfers with two staff.
R14's Care Plan updated 09/08/23 documented R14 continued to self-transfer himself without assistance and directed staff to educate and reeducate him on using his call light to request assistance as needed. The update, dated 09/26/23, directed staff to use a full body lift for transfers.
The Fall Investigation, dated 08/15/23, at 01:31 PM, documented a Certified Nurse Aide (CNA) attempted to transfer R14 off the toilet to his wheelchair. R14's left foot was unable to move as the CNA tried to pivot turn the resident, and the CNA had to assist R14 to the ground. The investigation further documented R14 did not sustain any injury.
On 09/25/23 at 12:50 PM, observation revealed R14 sat in his wheelchair. CNA N and CNA O put the sit to stand sling around R14's waist, placed his feet upon the foot plate of the lift, and told R14 to hold onto the handles of the lift. R14 held onto the lift handle with his right hand but CNA O had to put R14's left hand onto the handle and hold onto it for him. CNA N used the lift controller to lift R14 and told him to stand up. As the lift rose, R14 started to lean to the left and his left foot fell off of the foot plate. R14 could not stand and continued to lean heavily to his left, tipping the wheelchair. CNA N kept telling R14 to stand up, and R14 told both CNA he could not. CNA N lowered the lift and tried to reposition and straighten R14. The CNA tried to get R14's left foot back onto the foot plate. CNA O put her left knee against R14's left leg to try to hold it into place as both CNA attempted to stand R14 once again. R14 continued to lean heavily to the left and R14 again stated that he could not stand as the CNA continued to attempt to stand R14 using the lift. As the lift was raised, R14 continued to lean left, and the wheelchair started to tip. R14 stated No wonder my left side hurts sometimes and CNA N stated she did not feel comfortable using the sit to stand lift with R14 and had CNA O go tell the nurse to come to the resident's room. Licensed Nurse (LN) G went to R14's room and directed staff to use the full body mechanical lift to transfer R14 to the toilet. LN G then left to try to find a toileting sling to use on the resident. Further observation revealed R14 already had a full lift sling in his room that he stated had been used on him by one of the night shift CNA. CNA N and CNA O placed the sling under R14 while he was in his wheelchair. Staff lifted R14 into the air and placed R14 in his bed. Observation revealed the sling was not the right size for the resident and the straps were tight and cut into R14's inner thighs and made his head lean forward. The staff removed R14's pants and brief then lifted R14 again using the lift. R14's genitals were smashed in between the leg straps of the sling and R14 stated he was uncomfortable. CNA O was unable to position the lift in order to get R14 seated comfortably onto the toilet and Administrative Nurse D was asked to assist the two CNA with the resident. Administrative Nurse D stated the sling was not the right size for R14 and said that she would request a physical therapy evaluation to determine the best option to transfer R14.
On 09/26/23 at 04:09 PM, observation revealed R14 sat in the shower chair with a gait belt around his waist. CNA M was on R14's right side and CNA O on the left. R14 used his right hand to guide his left hand to the end of the whirlpool tub so that he could hold on while both CNA transferred him to his wheelchair. CNA N stated, Are you sure we can transfer him, ok? and CNA N answered, Yes. CNA started to stand R14. R14 started to bend at the waist and his head was over the whirlpool. R14 said If I fall in, you are going to have a hard time getting me out of the whirlpool. Both CNAs had difficulty holding R14 up and they had to sit him down in the shower chair because he could not stand long enough to complete the transfer. R14's left foot did not move and seemed to be stuck on the floor. Continued observation revealed the CNAs attempted to stand R14 again and were able to transfer him into his wheelchair.
On 09/25/23 at 01:00 PM, CNA N stated R14 was impulsive and did not like to wait for help.
On 09/26/23 at 04:30 PM, CNA M stated R14 was stronger before his shower. CMA M said she transferred R14 from his wheelchair to the shower chair without any assistance.
On 09/28/23 at 09:30 AM, LN H stated R14 had severe left side weakness and therapy had evaluated him. LN H said therapy would work with R14 to try to get him stronger and see which lift would be appropriate for him. LN H stated when a resident had a fall, she filled out fall paperwork but did not implement interventions for falls. LN H said she did not document interventions on the care plan.
On 09/28/23 at 11:30 AM, Consultant II stated he worked with R14 in the past and R14's cognition did not allow him to retain any safety awareness. Consultant II said he would be working with R14 again but felt R14 would continue to fall because the resident wanted to be independent and did not remember that he cannot transfer alone.
On 09/28/23 at 01:52 PM, Administrative Nurse D stated if staff felt unsafe or unsure of how to transfer the resident, staff need to stop and ask questions. Administrative Nurse D further stated the nurse was responsible for implementing new interventions after falls and should document the new intervention on the care plan.
The facility's Falls and Fall Risk, Managing policy, dated 10/22, documented based on previous evaluations and current data, staff would identify interventions related to the resident's specific risks and causes to try to prevent the resident from falling and to try to minimize complications from falls. The policy further documented, the team would attempt to identify appropriate interventions to reduce the risk of falls, If a systematic evaluation of a resident's fall risk identified several possible interventions, the staff may choose to prioritize interventions. the staff would monitor and document each resident's response to interventions intended to reduce falling or the risks of falling. If interventions have been successful in preventing falls, staff would continue the interventions or reconsider whether these measures are still needed if a problem that required the intervention has resolved.
The facility failed to ensure an environment free from preventable accidents and hazards when staff performed unsafe transfers with R14 which resulted in an assisted fall. This placed R14 at increased risk for preventable falls and related injuries.
- The Electronic Medical Record (EMR) for R20 documented diagnoses of lack of coordination, repeated falls, dementia with other behavior disturbance (progressive mental disorder characterized by failing memory, confusion), and difficulty walking.
The Quarterly Minimum Data Set (MDS), dated [DATE], documented R20 had intact cognition and required extensive assistance of two staff for bed mobility, transfers, dressing, toileting, and extensive assistance of one staff for ambulation, mobility, and personal hygiene. The assessment further documented R20 had unsteady balance, no functional impairment, and had one fall with injury.
The Annual MDS, dated 09/04/23, documented R20 had intact cognition and required extensive assistance of one staff for bed mobility, transfers, dressing, toileting and personal hygiene. The assessment further documented R20 had unsteady balance, no functional impairment, and had one fall with injury.
The Fall Assessments, dated 08/09/22, 08/19/22, 11/19/22, 02/19/23, 05/19/23, 08/21/23 recorded R20 was a high-risk for falls.
R20's Care Plan, dated 09/07/23, initiated on 01/02/22, directed staff to have her call light within reach. keep frequently used items within reach, keep room door open when up in recliner, keep her walker near the resident, proper footwear and no slip socks. The update, dated 03/28/22, directed staff to refer to therapy post fall for screen. The update dated 07/07/22 documented R20 was a two person assist for ambulation and transfers.
The Fall Investigation, dated 11/16/22 at 11:50 AM, documented one staff member assisted R20 to her recliner when R20 decided to sit down and missed the chair. The investigation further documented she sat down, her feet slipped, and she fell onto the floor. The investigation documented R20 did not sustain any injuries.
On 09//26/23 at 02:00 PM, observation revealed Certified Nurse Aide (CNA) N placed a gait belt around R20's waist, stood her up. and ambulated R20 to her recliner.
On 09/26/23 at 02:00 PM, CNA N stated R20 was assisted with ambulation by two staff if there were two staff available to help her. CNA N stated R20 had falls because she would often forget her walker.
On 09/28/23 at 09:30 AM, Licensed Nurse (LN) H stated R10 required assistance of two staff with transfers and said she was unaware that R20 had any falls but she had only worked at the facility for a month. LN H stated when a resident had a fall, she filled out fall paperwork but did not implement interventions for falls. LN H said she did not document interventions on the care plan.
On 09/28/23 at 01:52 PM, Administrative Nurse D stated, if staff felt unsafe or unsure of how to transfer the resident, staff need to stop and ask questions. Administrative Nurse D further stated the nurse was responsible for implementing new interventions after falls and should document the new intervention on the care plan.
The facility's Falls and Fall Risk, Managing policy, dated 10/22, documented based on previous evaluations and current data, staff would identify interventions related to the resident's specific risks and causes to try to prevent the resident from falling and to try to minimize complications from falls. The policy further documented, the team would attempt to identify appropriate interventions to reduce the risk of falls, If a systematic evaluation of a resident's fall risk identified several possible interventions, the staff may choose to prioritize interventions. the staff would monitor and document each resident's response to interventions intended to reduce falling or the risks of falling. If interventions have been successful in preventing falls, staff would continue the interventions or reconsider whether these measures are still needed if a problem that required the intervention has resolved.
The facility failed to provide the appropriate amount of assistance to prevent accidents and falls for R20. This placed the resident at risk for further falls and injury.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 33 residents. The sample included 15 residents, with four reviewed for respiratory care. Based on o...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 33 residents. The sample included 15 residents, with four reviewed for respiratory care. Based on observation, record review, and interview, the facility failed to ensure Resident (R) 27, who required continuous supplemental oxygen, received adequate respiratory care and services. This placed the resident at risk for physical decline.
Findings included:
- The Electronic Medical Record (EMR) for R27 documented diagnoses of chronic obstructive pulmonary disease (COPD- progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing), and muscle weakness.
The Annual Minimum Data Set (MDS), dated [DATE], documented R27 had moderately impaired cognition and required supervision and one person assistance for toileting, personal hygiene, and supervision and set up assistance for all other activities of daily living. The MDS further documented R27 had shortness of breath with exertion, sitting, lying flat, and received oxygen.
The Care Plan, dated 09/07/23, directed staff to monitor for signs and symptoms of respiratory distress, and provide oxygen therapy as ordered. The plan directed to keep the head of the bed elevated for optimal breathing, and maintain a clear airway by encouraging resident to clear own secretions with effective coughing. The plan directed R27 frequently takes off his oxygen, and forgot to put it back on; staff to remind and assist the resident as needed.
The Physician's Order, dated 11/10/22, directed staff to ensure R27 received 4 liters (L) of oxygen continuous via nasal cannula.
On 09/26/23 at 07:55 AM, observation revealed R27 sat in the dining room. His oxygen tubing and cannula laid on the dining room floor.
On 09/26/23 at 08:58 AM, observation revealed R27 self propelled his wheelchair into the television area, his oxygen tubing and cannula was wound around the right wheel of his wheelchair. Further observation revealed Administrative Staff B asked Administrative Nurse E to get R27 a new set of tubing sine R27's touched the ground. Administrative Nurse E replaced the old tubing and assisted R27 with the new tubing. Continued observation revealed, the oxygen tank R27 was using was empty and Adminsitrative Nurse E brought R27 a new tank. Administrative Nurse E obtained R27's oxygen saturation (percentage of oxygen in the blood) which was in the 70 percentile (normal is 90-100 %). After Administrative Nurse E had R27 take deep breaths, he was able to get his saturations up into the 90 percentiles. Administrative Nurse E stated it was everyone's responsibility to make sure R27 had a full oxygen tank and to make sure he was wearing the nasal cannula correctly and it was not dragging on the floor.
On 09/26/23 at 12:25 PM, observation revealed R27 fiddled with his oxygen tubing and oxygen tank. Closer observation revealed R27's oxygen tank was empty and he was having difficulty catching his breath. Administrative Nurse E was notified and retreived a new tank for R27. Adminsitrative Nurse E again checked R27's oxygen saturations again, which read in the 90 percentiles. Administrative Nurse E stated staff must not be turning off the tank when they switched R27 from the portable tank to his concentrator in his room.
On 09/26/23 at 1:00 PM, Administrative Nurse D stated R27 often took his oxygen off and it would be found on the floor, or he would put it in his mouth. Administrative Nurse D further stated staff should make sure the oxygen tanks were full and assist R27 with his tubing.
On 09/28/23 at 09:30 AM, Licensed Nurse (LN) H stated, R27 had an oxygen concentrator in the dining room instead of using the portable tanks due to staff not turning them off when they switched from the tank to the concentrator.
On 09/28/23 at 10:40 AM, Certified Nurse Aide (CNA) P stated the staff were supposed to check R27's oxygen tank to make sure it has oxygen in it when the change him from the concentrator to the portable tank. CNA P stated R27's oxygen tank was empty again that morning and R27 now had a concentrator in the dining room.
The facility's Oxygen Administration policy, dated 06/21, directed staff to check the tubing connected to the oxygen cylinder to assure that it is free of kinks, turn on the oxygen, place appropriate oxygen device on the resident, and adjust the oxygen delivery devices so that it is comfortable for the resident and the proper flow of oxygen was being administered. Check the mask, tank, to be sure they are in good working order and are securely fastened, and observe the resident upon setup and periodically thereafter to be sure oxygen was being tolerated,
The facility failed to ensure R27, who required continuous supplemental oxygen, received proper respiratory care and services. This placed the resident at risk for physical decline.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0699
(Tag F0699)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 33 residents. The sample included 15 residents. Based on observation, record review, and interview,...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 33 residents. The sample included 15 residents. Based on observation, record review, and interview, the facility failed to ensure Resident (R) 16 and R18 received trauma informed care to eliminate or mitigate triggers that may care re-traumatization which placed the residents at risk for unmet behavioral health care needs and impaired psychosocial well-being.
Findings included:
- R16's Electronic Medical Record (EMR) recorded diagnoses of generalized anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear) disorder, diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), muscle weakness, mood {affective} disorder (category of mental health problems, feelings of sadness, helplessness, guilt, wanting to die were more intense and persistent than what may normally be felt from time to time), multiple sclerosis (MS- progressive disease of the nerve fibers of the brain and spinal cord , and problems related to care provider dependency.
The Quarterly Minimum Data Set (MDS), dated [DATE], documented R16 had intact cognition, required supervision and one person assist with activities of daily living, had primary diagnoses of non-traumatic brain dysfunction, and other diagnoses of anxiety disorder, depression, but not PTSD. The MDS further documented R16 took an antianxiety (class of medications that calm and relax people) , antidepressant (class of medications used to treat mood disorders), diuretic (medication to promote the formation and excretion of urine), and opioid (medication used for pain relief) daily.
The Care Plan initiated 04/10/23, documented R16 had mood problems and directed staff to administer medications as ordered and monitor/document for side effects and effectiveness. The care plan further documented R16 needed encouragement, assistance, and support to maintain as much independence and control as possible. The plan directed staff to assist R16 to identify strengths, positive coping skills and reinforce these. The care plan lacked did not identify R16 had PTSD and interventions to prevent traumatization triggers.
The Mental Health Consultation Progress Note dated 08/16/23 documented R16 reported nightmares that disturbed her and caused her to be upset; and some were about people that worked at the facility. The note recorded the mental health consultant ordered medication at bedtime for PTSD and nightmares.
The Progress Note dated 09/14/23 at 02:58 PM, documented R16 was screaming and crying after being informed of the rules for pets in the facility. R16 appeared safe at that time and was given time to calm down. R16 wrote a letter and gave it to the nurse to pass on to the mental health provider.
On 09/26/23 at 08:25 AM, observation revealed R16 ambulated in the hallway with her walker. R16 reported she had better days than that particular time and day.
On 09/28/23 at 09:24 AM, Certified Nurse Aide (CNA ) P stated she was not aware of R16's diagnosis of PTSD, nor the triggers associated with this.
On 09/28/23 at 10:40 AM, Licensed Nurse (LN) H stated she was aware of R16's PTSD. LN H stated she was not aware of R16's triggers associated with the diagnosis. LN H stated that information would be helpful for the care of the resident.
On 09/28/23 at 09:08 AM, Consultant HH verified R16 had PTSD on admission and the Social Service admission Assessment, dated 09/21/21, documented R16 had PTSD and a triggers of people who downplay the trigger and those who snuck up on her.
On 09/28/23 at 01:50 PM Administrative Nurse D verified R16's care plan lacked the identified concern or problem of PTSD.
The facility's Trauma Informed Care policy, dated 09/2023, documented residents who are known trauma survivors, will receive culturally competent, trauma informed care in accordance with professional standards of practice and accounting for resident's experiences and preferences in order to eliminate or mitigate triggers that may cause re-traumatization. A trauma informed approach to care delivery recognizes the widespread impact and signs and symptoms of trauma in residents, and incorporates knowledge about trauma into care plans, policies, procedures and practices to avoid re-traumatization's. The Interdisciplinary Team (IDT) will quarterly and as needed, monitor the care and services delivered to the resident with identified trauma.
The facility failed to ensure R16 receive trauma informed care to eliminate or mitigate triggers that may cause re-traumatization of the resident which placed the resident at risk for unmet emotional and psychosocial needs.
- R18's Electronic Medical Record (EMR) recorded diagnoses of major depressive disorder (a mood disorder that causes a persistent feeling of sadness and loss of interest), generalized anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear) disorder, chronic pain, acute and chronic respiratory failure, rheumatoid arthritis (chronic inflammatory disease that affected joints and other organ systems) , dependence on supplemental oxygen, panic disorder, starvation, severe protein-calorie malnutrition, post-traumatic stress disorder (PTSD- mental disorder characterized by an acute emotional response to a traumatic event or situation involving severe environmental stress), need for assistance with personal care, and problems related to care provider dependency.
The Quarterly Minimum Data Set (MDS), dated [DATE], documented R18 had intact cognition, and required limited assistance of one person for activities of daily living. R18 was not steady, was only able to stabilize with staff assistance, and used a walker and wheelchair. R18 had occasional incontinence of urine and used oxygen. The MDS further documented R18 had diagnoses of anxiety disorder, PTSD, and regularly took an antianxiety (class of medications that calm and relax people), antidepressant (class of medications used to treat mood disorders), diuretic (medication to promote the formation and excretion of urine), and opioid (medication used for pain relief).
The Care Plan initiated on 05/03/23 documented R18 was at risk for a potential psychosocial well-being problem related to anxiety, pain, recent admission, repeated falls, shortness of air, chronic obstructive pulmonary disease (COPD- progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing), asthma (disorder of narrowed airways that caused wheezing and shortness of breath), and depression. The care plan directed staff to allow R18 time to answer questions and verbalize feelings, perceptions, and fears as needed. The plan directed to assist, encourage, and support R18 to set realistic goals and to consult with pastoral care, social services, and psychiatric services. The care plan further directed staff to assist, supervise, and support R18 to identify causative and contributing factors. The care plan lacked direction regarding R18's PTSD diagnosis and interventions to prevent traumatization triggers.
The Social Service admission Note dated 04/18/23 at 03:49 PM documented R18 came to the facility due to failure to thrive living at home with family. R19 was on an antipsychotic, antidepressant, and antianxiety medications, and exhibited signs of depression and anxiety. The note further documented R18 did not have a history of trauma and/or PTSD.
The Mental Health Consultation Progress Note, dated 04/19/23, documented R18's thought process associations were logical, attention span was normal throughout the interview, and concentration intact. R18 had not realized how depressed he was and what a terrible state he was in. R18 was not currently taking psychiatric medications, but had diagnoses of depression, anxiety and PTSD. The note further documented R18 needed therapy from a trauma informed perspective and intensive talk therapy to help in working through his grief and loss. The plan/recommendation to start and antianxiety medication for anxiety and panic attacks, and antidepressant for depression, and talk therapy for PTSD and trauma.
On 09/26/23 at 12:30 PM, observation revealed R18 sat in an electric wheelchair in the dining room and had lunch at a table of male residents.
On 09/28/23 at 09:24 AM, Certified Nurse Aide (CNA ) P stated she was not aware of R18's diagnosis of PTSD, nor the triggers associated with this.
On 09/28/23 at 10:40 AM, Licensed Nurse (LN) H, stated she was not aware of R18's PTSD. LN H stated she was not aware of R18 triggers associated with the diagnosis. LN H stated this information would be helpful for the care of the resident.
On 09/28/23 at 01:50 PM Administrative Nurse D verified R18's care plan lacked the identified concern or problem of PTSD.
The facility's Trauma Informed Care policy, dated 09/2023, documented residents who are known trauma survivors, will receive culturally competent, trauma informed care in accordance with professional standards of practice and accounting for resident's experiences and preferences in order to eliminate or mitigate triggers that may cause re-traumatization. A trauma informed approach to care delivery recognizes the widespread impact and signs and symptoms of trauma in residents, and incorporates knowledge about trauma into care plans, policies, procedures and practices to avoid re-traumatization's. The Interdisciplinary Team (IDT) will quarterly and as needed, monitor the care and services delivered to the resident with identified trauma.
The facility failed to ensure R18 receive trauma informed care to eliminate or mitigate triggers that may cause re-traumatization of the resident which placed the resident at risk for unmet emotional and psychosocial needs.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0760
(Tag F0760)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 33 residents. The sample included 15 residents. Based on observation, record review, and interview,...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 33 residents. The sample included 15 residents. Based on observation, record review, and interview, the facility failed to ensure residents remained free from significant medication errors when medication was not administered per physician orders for Resident (R) 81. This placed the resident at risk for decreased physical and mental well-being.
Findings included:
- The Electronic Medical Record (EMR) for R81 documented diagnoses of delusion (untrue persistent belief or perception held by a person although evidence shows it was untrue) disorder, anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), posttraumatic stress disorder (PTSD- mental disorder characterized by an acute emotional response to a traumatic event or situation involving severe environmental stress), and mood disorder (category of mental health problems, feelings of sadness, helplessness, guilt, wanting to die were more intense and persistent than what may normally be felt from time to time).
The Medicare 5 Day Minimum Data Set (MDS), dated [DATE], documented R81 had intact cognition and was dependent upon two staff for toileting, personal hygiene. R81 required extensive assistance of two staff for bed mobility, transfers, and dressing. The MDS recroded R81 felt depressed, had thoughts about being better off dead never or one day, and had no behaviors. The MDS further documented R81 received antipsychotic (class of medications used to treat major mental conditions which cause a break from reality), antianxiety (class of medications that calm and relax people), and antidepressant (class of medications used to treat mood disorders) medications.
R81's Care Plan, dated 09/12/23, initiated on 03/28/23 documented R81 received antipsychotic medications and directed staff to administer medications as ordered, and monitor for side effects from medications.
The Physician Encounter Note, dated 08/16/23, directed staff to add Abilify (antipsychotic medication) to R81's medications to help with his increased paranoia.
The Physician's Order, dated 08/16/23, directed staff to administer Abilify, 2 milligrams (mg), one tablet, at bedtime.
The August 2023 Medication Administration Record (MAR) lacked evidence R81 received the physician ordered Ability.
The September 2023 Medication Administration Record (MAR) lacked evidence R81 received the physician ordered Ability.
On 09/26/23 at 11:10 AM, observation revealed R81 laid in bed with his eyes closed.
On 09/27/23 at 12:01 PM, Administrative Nurse D verified R81's Ability was missed and not given.
The facility's Identifying and Managing Medication Errors and Adverse Consequences policy, dated 04/07, documented the staff and practioner should try to prevent medication errors and adverse medication consequences and should strive to identify and manage them appropriately when they occur.
The facility failed to ensure residents remained free from significant medication errors when medication was not administered per physician orders for R81. This placed the resident at risk for decreased physical and mental well-being.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected multiple residents
The facility had a census of 33 residents. The sample included 15 residents. Based on observation, record review, and interview, the facility failed to adequately label and store insulin (hormone that...
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The facility had a census of 33 residents. The sample included 15 residents. Based on observation, record review, and interview, the facility failed to adequately label and store insulin (hormone that lowers the level of glucose in the blood) for five residents in the facility's medication room. This placed the affected residents at risk for ineffective medication regimens.
Findings included:
- On 09/25/23 at 01:59 PM, observation of the medication room refrigerator had the follwoing insulin pens which were open, and in use which lacked a date when opened and/or discard date:
Residents (R)1's Levemir (long acting insulin) and lispro (short acting insulin) was not labeled with opened or discard dates.
R2's Levemir was not labeled with opened or discard date.
R14's insulin glargine (long acting) was dated 07/23/23 but not specified if that was an open or discard date.
R24's Levemir was dated 09/17/23 but notspecified if that was an open or discard date.
R11's basaglar (long acting insulin) was not labeled with opened or discard date.
On 09/25/23 at 02:05 PM, Licensed Nurse (LN) G stated she did not know what the insulin pen dating policy was for the facility's insulin use.
On 09/26/23 at 08:02 AM, Administrative Nurse D stated the insulin pens should be dated to when it was opened and when it should be discarded.
The facility's Identifying and Managing Medication Errors and Adverse Consequences policy, dated 09/2023, documented the staff and practitioner shall strive to prevent medication errors and adverse medication consequences, and shall strive to identify and manage them appropriately when they occur. The policy further the staff to follow relevant clinical guidelines and manufacturers' specifications for use.
The facility failed to label and store insulin pen with opened and expiration dates for R1, R2, R14, R24, and R11, which placed the affected residents at risk for ineffective medication regimens.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
The facility had a census of 33 residents. The sample included 15 residents. Based on observation, record review, and interview, the facility failed to store, prepare, and serve food under sanitary co...
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The facility had a census of 33 residents. The sample included 15 residents. Based on observation, record review, and interview, the facility failed to store, prepare, and serve food under sanitary conditions for 33 residents who resided in the facility and received meals from the facility kitchen, placing the residents at risk for food borne illness.
Findings included:
- On 09/26/23 at 11:55 AM observation revealed the ceiling light fixtures above the stove, grill top, steam table, and three-compartment sink all had dead insect in them. The dining room ceiling light cover also contained dead insects. Further observation revealed the front sheath and blades of the fan attached to the wall and venting ducts over the area where clean dishes were stored had brown, fuzzy material hanging from them. Throughout multiple observations of the kitchen and dining room, a large number of flies were also noted landing on the food preparation tables in the kitchen, the dining room tables, and food on the plates which the residents had to wave away during the meal.
On 09/26/23 at 02:09 PM Dietary Staff (DS) BB stated the ceiling lights in the kitchen and dining room and the fan and venting ducts were to be cleaned when she had returned to the facility after time off. DS BB verified numerous flies throughout the kitchen and dining room and said the pest control company came monthly and as needed.
The facility Sanitation policy, dated 10/2022, documented all kitchens, kitchen areas and dining areas shall be kept clean, free from litter and rubbish and protected from rodents, roaches, flies and other insects. Kitchen and dining room surfaces not in contact with food shall be cleaned on a regular schedule and frequently enough to prevent the accumulation of grime.
The facility failed to store, prepare, and serve food under sanitary conditions for residents that resided in the facility and received meals from the kitchen, placing the residents at risk for food borne illness.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Staffing Data
(Tag F0851)
Could have caused harm · This affected most or all residents
The facility had a census of 33 residents. Based on interview, and record review the facility failed to submit complete and accurate staffing information to the federal regulatory agency through Payro...
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The facility had a census of 33 residents. Based on interview, and record review the facility failed to submit complete and accurate staffing information to the federal regulatory agency through Payroll Based Journaling (PBJ) when the facility failed to submit the information for Licensed Nurses (LN) 24 hour/day staffing as required. This placed the residents at risk for unidentified and ongoing inadequate staffing.
Findings included:
- The PBJ report provided by the Centers for Medicare & Medicaid Services (CMS) for Fiscal year (FY) 2022 Quarter 4 and FY 2023 Quarters 1 through 3 indicated the facility did not have licensed nurse coverage 24 hours a day, seven days a week on over 75 dates.
Review of the faciliyt provided staffign information revealed the facility had a licensed nurse 24 hours a day, seven days a week.
On 09/28/23 at 08:30 AM, Administrative Staff B stated she started in October and was given a crash course on the PBJ reporting. She said she has since learned how to input it correctly, and felt that it was the agency nursing staff that had not been input correctly which caused the LN 24hours a day to trigegr.
The facility's Payroll Based Journal policy, dated 11/17, documented the facility would submit payroll data in a uniform format to CMS, including staffing information for the community, agency, and contract staff. The facility would distinguish employees from agency and contract staff when reporting information about staffing.
The facility failed to submit accurate information to CMS PBJ. This placed the residents at risk for unidentified and ongoing inadequate staffing.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected most or all residents
The facility had a census of 33 residents. The sample included 15 residents. Based on observation, record review, and interview, the facility failed to maintain acceptable infection control practices ...
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The facility had a census of 33 residents. The sample included 15 residents. Based on observation, record review, and interview, the facility failed to maintain acceptable infection control practices during Resident (R)15's feeding assistance, R24's bathing on enhanced precautions (infection control interventions designed to reduce transmission of resistant organisms which employs targeted gown and glove use during high contact cares), R131's wound dressing change, and care of R27's oxygen tubing. The facility further implement the water management program to prevent Legionella (Legionella is a bacterium which can cause pneumonia in vulnerable populations). These practices placed the residents at risk for transmission of infectious disease.
Findings included:
-On 09/26/23 at 12:18 PM, observation revealed R15 was assisted by Certified Nurse Aide (CNA) M with eating a sandwich in the dining room. CNA M handled the sandwich without the use of gloves while giving bites to the resident.
On 09/26/23 at 01:48 PM, Dietary Staff (DS) BB verified sandwiches should not be handled without gloves while assisting the resident to eat.
The facility's Paid Feeding Assistants policy dated 10/2022 documented the use of basic infection control practices related to food and feeding.
The facility failed to provide standard infection control practice for R15 who was fed by staff with ungloved hands, which placed R15 at increased risk of illness and infection.
- On 09/27/23 at 07:47 AM, observation revealed R24, who was on enhanced barrier precautions for infectious disease, in the bathing room. Certified Nurse Aide (CNA) M provided bathing activities without the use of gloves or gown. The signage outside R24's room instructed providers and staff to put on gloves and a gown.
On 09/27/23 at 08:58 AM, Administrative Nurse D verified CNA M should have worn gloves and a gown during bathing activity for R24 who had enhanced barrier precautions.
The facility's Initiating Transmission-Based Precautions (TBA), (Isolation), (Contact, Enhanced, Airborne, Droplet) policy, dated 05/2023, documented Transmission Based Precautions will be initiated when there is reason to believe that a resident has a communicable infectious disease. When TBP are implemented, the following is recommended: protective equipment (i.e., gloves, gowns, masks, etc.) is maintained near the resident's room so that everyone entering the room can access what they need. Post the appropriate notice on the room entrance door and on the front of the resident's chart so that all personnel will be aware of precautions or be ware that they must first see a nurse to obtain additional information about the situation before entering the room. Put on gown, do not use cloth gowns more than once, and linens are to be placed in black trash can with clear sack labeled trash.
The facility failed to ensure staff followed the enhanced barrier precautions while giving direct care to R24, which increased the risk of transmission of infectious disease.
- On 09/27/23 at 10:45 AM observation revealed Administrative Nurse E remove a soiled dressing from R131's buttock wound. Administrative Nurse E used the same gloves to remove the soiled dressing, cleanse the wound with wound cleanser, and to apply a clean dressing to the wound.
On 09/28/23 at 01:02 PM, Administrative Nurse E verified she should have changed gloves after cleansing the buttock wound and before placing a clean dressing to the site.
The facility's Pressure Injury Treatment Guidelines policy, dated 03/2023, documented steps in treatment procedure to wash hands before treatment, apply disposable gloves, remove soiled dressing and gloves and place in open plastic bag, wash hands, apply disposable gloves, clean area and pat dry, apply dressing/treatment remove and discard soiled gloves.
The facility failed to follow acceptable infection control measures during wound care for R131 by not changing soiled gloves before applying a clean dressing, which placed R131 at risk for wound infection.
- On 09/26/23 at 07:55 AM, observation revealed R27 in the dining room. His oxygen tubing and cannula laid on the dining room floor.
On 09/26/23 at 08:58 AM, observation revealed R27 self propelled his wheelchair into the television area, his oxygen tubing and cannula was wound around the right wheel of his wheelchair. Further observation revealed Administrative Staff B asked Administrative Nurse E to get R27 a new set of tubing sine R27's touched the ground. Administrative Nurse E replaced the old tubing and assisted R27 with the new tubing. Continued observation revealed, the oxygen tank R27 was using was empty and Adminsitrative Nurse E brought R27 a new tank. Administrative Nurse E obtained R27's oxygen saturation (percentage of oxygen in the blood) which was in the 70 percentile (normal is 90-100 %). After Administrative Nurse E had R27 take deep breaths, he was able to get his saturations up into the 90 percentiles. Administrative Nurse E stated it was everyone's responsibility to make sure R27 had a full oxygen tank and to make sure he was wearing the nasal cannula correctly and it was not dragging on the floor.
Upon request a policy for oxygen tubing storage was not provided.
The facility failed provide infection control practices for F27, when his oxygen tubing and cannula dragged on the floor and not bagged. This placed the resident at risk for infection.
- On 09/27/23 at 08:14 AM, Maintenance Staff U stated he had the testing material for the water management process but had not started yet.
The facility's Water Management, Legionella Testing policy dated 10/22, documented the facility handled and maintained its water supply in accordance with recommendations of the CDC, the Healthcare Infection Control Practices Advisory Committee and the FDA (Food and Drug Administration) to minimize their risk of Legionella disease (Legionella is a bacterium which can cause pneumonia in vulnerable populations) and other opportunistic pathogens in the building water system through a documented water management.
The facility failed to implement a water management program to test and manage waterborne pathogens placing the residents who resided in the facility at risk of contracting Legionella pneumonia.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0925
(Tag F0925)
Could have caused harm · This affected most or all residents
The facility had a census of 33 residents. Based on observation and interview, the facility failed to maintain an effective pest control program for the 33 resident's residing in the facility. This pl...
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The facility had a census of 33 residents. Based on observation and interview, the facility failed to maintain an effective pest control program for the 33 resident's residing in the facility. This placed the resident's at risk for illness and an uncomfortable environment.
Findings included:
- On 09/25/23 at 11:21 AM, observation revealed during the noon meal, R132 had flies land on her food.
On 09/25/23 at 11:30 AM meal, R2 complained about all the flies that landed on his food and onto the table.
On 09/25/23 at 12:50 PM, observation in R14's room revealed multiple flies landing on and around the resident as he was transferred by staff.
On 09/26/23 at 10:00 AM, R2 stated the flies were terrible in his room. As he spoke, a fly landed on his nose.
On 09/26/23 at 12:00 PM, observation revealed R2, in the television area, with a fly swatter in his hand as he tried to kill flies.
On 09/27/23 at 02:00 PM, observation revealed several flies landed on R9 while she sat in her recliner.
On 09/27/23 at 05:00 PM, observation revealed flies on R9 as she sat in the television area.
On 09/27/23 at 08:30 AM, Maintenance U stated he was unsure what to do about all the flies and stated he would contact his pest control provider.
The facility's Pest Control policy, dated 02/20, documented the community shall maintain an effective pest control program to ensure that the building was kept free of insects and rodents and maintenance services assist, when appropriate and necessary in providing pest control services.
The facility failed to maintain an effective pest control program for the 33 residents related to flies in the building. This placed the resident's at increased risk for illness and an uncomfortable environment.
MINOR
(C)
Minor Issue - procedural, no safety impact
Staffing Information
(Tag F0732)
Minor procedural issue · This affected most or all residents
The facility had a census of 33 residents. The sample included 15 residents. Based on observation and interview, the facility failed to display current daily nursing staffing hours as required.
Findin...
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The facility had a census of 33 residents. The sample included 15 residents. Based on observation and interview, the facility failed to display current daily nursing staffing hours as required.
Findings included:
-During the survey on 09/25/23 and 09/26/23, observation revealed the nursing hours posted with a date of 09/05/23.
On 09/28/23 at 04:00 PM, Consultant Staff HH verified the nursing hours posted were incorrect and she had corrected the posting.
Upon request the facility did not provide a staff posting policy.
The facility failed to display current daily nursing hours as required.