THE NICOL HOME

303 E BUFFALO ST, GLASCO, KS 67445 (785) 568-2251
Non profit - Corporation 32 Beds Independent Data: November 2025
Trust Grade
43/100
#225 of 295 in KS
Last Inspection: July 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

The Nicol Home has a Trust Grade of D, indicating it is below average with some concerns. It ranks #225 out of 295 facilities in Kansas, placing it in the bottom half, and #2 out of 3 in Cloud County, meaning there is only one local option rated higher. The facility's performance is stable, with nine issues reported in both 2022 and 2024. Staffing is a relative strength, with a 3 out of 5 star rating and a very low turnover rate of 0%, which is much better than the state average. However, the facility has received $7,443 in fines, which is average for Kansas, and there are serious concerns noted, including a resident who fell and sustained a significant injury due to staff not following their care plan for assistance during bathing, and another instance where accurate staffing data was not submitted, potentially risking resident safety. Overall, while there are strengths in staffing stability, there are notable weaknesses in adherence to care plans and proper documentation.

Trust Score
D
43/100
In Kansas
#225/295
Bottom 24%
Safety Record
Moderate
Needs review
Inspections
Holding Steady
9 → 9 violations
Staff Stability
○ Average
Turnover data not reported for this facility.
Penalties
○ Average
$7,443 in fines. Higher than 66% of Kansas facilities. Some compliance issues.
Skilled Nurses
✓ Good
Each resident gets 57 minutes of Registered Nurse (RN) attention daily — more than average for Kansas. RNs are trained to catch health problems early.
Violations
⚠ Watch
24 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★☆☆☆☆
1.0
Care Quality
★★★☆☆
3.0
Inspection Score
Stable
2022: 9 issues
2024: 9 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

2-Star Overall Rating

Below Kansas average (2.9)

Below average - review inspection findings carefully

Federal Fines: $7,443

Below median ($33,413)

Minor penalties assessed

The Ugly 24 deficiencies on record

1 actual harm
Jul 2024 9 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 30 residents. The sample included 13 residents. Based on observation, record review, and interview,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 30 residents. The sample included 13 residents. Based on observation, record review, and interview, the facility failed to revise the resident's care plan to reflect the resident's current health needs for Resident (R)3. This placed the resident at risk for impaired care due to uncommunicated care needs. Findings included: - The Electronic Medical Record (EMR) for R3 documented diagnoses of diabetes mellitus type 2 (DM-when the body cannot use glucose, not enough sepsis made, or the body cannot respond to the insulin), anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), edema (swelling resulting from an excessive accumulation of fluid in the body tissues) and hypertension (high blood pressure). The Quarterly Minimum Data Set (MDS), dated [DATE], documented R3 had intact cognition. R3 required substantial assistance for transfers, partial assistance for dressing and personal hygiene, and set-up assistance for toileting, mobility, and ambulation. The MDS documented R3 had no skin issues. R3's Care Plan, dated 06/27/24 and initiated on 10/19/22, directed staff to inspect R3's skin during showers for any redness, open areas, scratches, cuts, or bruises, and report any changes to the nurse. The care plan lacked direction to staff on the prevention or treatment of skin tears. The Skin/Wound Note, dated 06/27/24 at 01:34 PM, documented R3 obtained three skin tears to his left forearm from a dog during pet therapy while he gave the dog a treat. The area was cleansed, approximated (edges brought together), and Steri-strips (adhesive wound closures) applied. The note further documented the area was covered with a dressing and wrapped with gauze for protection. The Skin/Wound Note. dated 07/14/24 at 08:37 PM, documented R3 bumped his hand on his drawer and obtained a skin tear above his left thumb. The area was cleansed, and Steri-strips were applied. On 07/29/24 at 10:15 AM, observation revealed a skin tear with multiple Steri-strips on R3's right hand by his thumb. R3 stated he bruised easily and explained he hit his hand on his walker and obtained a skin tear on his right hand. R3 stated he always had bruises or skin tears. On 07/30/29 at 09:00 AM, Certified Nurse Aide (CNA) O stated she was aware of a previous skin tear from a dog and said R3's skin was very fragile. CNA O further stated she was unsure of where R3's current skin tear came from. CNA O said R3 did not wear anything to protect his skin from further injury. On 07/31/24 at 08:46 AM, Administrative Nurse E stated she was unaware of R3's current skin tear and was unable to find any information or a skin assessment related to it. On 07/31/24 at 09:00 AM, Licensed Nurse (LN) H stated residents were assessed in the shower for any skin tears, bruises, or skin changes. LN H stated they had not been made aware of the skin tear on R3's right hand. On 07/31/24 at 12:45 PM Administrative Nurse D stated a skin assessment should have been completed and placed on R3's care plan for interventions to prevent further skin tears. The facility's Goals and Objectives, Care Plans policy, dated 04/09, documented care plan should incorporate goals and objectives that lead to the resident's highest obtainable level of independence and are defined as the desired outcome for a specific resident problem. Care plans are reviewed and/or revised when there is a significant change in condition when the desired outcome has not been achieved, when readmitted after a hospital stay, and at least quarterly. The facility failed to revise the care plan for R3's skin tears. This placed R3 at risk for impaired care due to uncommunicated care needs.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 30 residents. The sample included 13 residents, with three reviewed for quality of care. Based on o...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 30 residents. The sample included 13 residents, with three reviewed for quality of care. Based on observation, record review, and interview, the facility failed to implement interventions to prevent skin tears for Resident (R) 3 and failed to provide general skincare and services for R29, who had multiple sores on his arms. This placed the residents at risk for further skin injury and related complications. Findings included: - The Electronic Medical Record (EMR) for R3 documented diagnoses of diabetes mellitus type 2 (DM-when the body cannot use glucose, not enough sepsis made, or the body cannot respond to the insulin), anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), edema (swelling resulting from an excessive accumulation of fluid in the body tissues) and hypertension (high blood pressure). The Quarterly Minimum Data Set (MDS), dated [DATE], documented R3 had intact cognition. R3 required substantial assistance for transfers, partial assistance for dressing and personal hygiene, and set-up assistance for toileting, mobility, and ambulation. The MDS documented R3 had no skin issues. R3's Care Plan, dated 06/27/24 and initiated on 10/19/22, directed staff to inspect R3's skin during showers for any redness, open areas, scratches, cuts, or bruises, and report any changes to the nurse. The care plan lacked direction to staff on the prevention or treatment of skin tears. The Skin/Wound Note, dated 06/27/24 at 01:34 PM, documented R3 obtained three skin tears to his left forearm from a dog during pet therapy while he gave the dog a treat. The area was cleansed, approximated (edges brought together), and Steri-strips (adhesive wound closures) applied. The note further documented the area was covered with a dressing and wrapped with gauze for protection. The Skin/Wound Note. dated 07/14/24 at 08:37 PM, documented R3 bumped his hand on his drawer and obtained a skin tear above his left thumb. The area was cleansed, and Steri-strips were applied. On 07/29/24 at 10:15 AM, observation revealed a skin tear with multiple Steri-strips on R3's right hand by his thumb. R3 stated he bruised easily and explained he hit his hand on his walker and obtained a skin tear on his right hand. R3 stated he always had bruises or skin tears. On 07/30/29 at 09:00 AM, Certified Nurse Aide (CNA) O stated she was aware of a previous skin tear from a dog and said R3's skin was very fragile. CNA O further stated she was unsure of where R3's current skin tear came from. CNA O said R3 did not wear anything to protect his skin from further injury. On 07/31/24 at 08:46 AM, Administrative Nurse E stated she was unaware of R3's current skin tear and was unable to find any information or a skin assessment related to it. On 07/31/24 at 09:00 AM, Licensed Nurse (LN) H stated residents were assessed in the shower for any skin tears, bruises, or skin changes. LN H stated they had not been made aware of the skin tear on R3's right hand. On 07/31/24 at 12:45 PM Administrative Nurse D stated a skin assessment should have been completed and placed on R3's care plan for interventions to prevent further skin tears. The facility's Skin Tears-Abrasions and Minor Breaks, Care of policy, dated 09/13, directed staff to record information about the wound in the medical record, complete the in-house investigation of causation, implement interventions, or modify current interventions to prevent further incidents. The policy further documented that staff should complete a Report of Incident/Accident notify the responsible family member and physician and report other information in accordance with facility policy and professional standards of practice. The facility failed to implement interventions including dressing and wound care to prevent and treat skin tears for R3. This placed the resident at risk for further skin injuries. - The Electronic Medical Record (EMR) for R29 documented diagnoses of diabetes mellitus type 2 (DM-when the body cannot use glucose, not enough sepsis is made or the body cannot respond to the insulin), chronic pain, muscle weakness, and hypertension (high blood pressure). The Quarterly Minimum Data Set, (MDS), dated [DATE], documented R29 had intact cognition. R29 required substantial assistance for toileting, dressing, personal hygiene, and supervision for mobility and ambulation. The MDS further documented R29 had no skin issues. R29's Care Plan, dated 06/18/24 and initiated on 08/31/23, directed staff to inspect R29's skin per policy during his showers and to observe for redness, open areas, scratches, cuts, bruises, and report changes to the nurse. The Physician's Orders, dated 11/15/23, directed staff to use A&D ointment with zinc (ointment used as a moisturizer to treat and prevent dry itchy skin and minor skin irritations and protect wounds from moisture and bacteria) for skin preventive care. The Skin Observation Tool, dated 07/25/24, documented R29 had scabs on both forearms and old scabs on his knees. R29's EMR lacked orders or treatments related to R29's skin sores. On 07/29/24 at 08:30 AM, observation revealed R29 had four unopened sores the size of a pencil eraser on his right forearm, one unopened sore between the first and second finger by the knuckle on his left hand, and five unopened sores the size of a pencil eraser on his left forearm. On 07/29/24 at 08:30 AM, R29 stated the sores were from scratching his arms because they itched. R29 said he puts lotion on them during the day. On 07/30/24 at 07:30 AM, Certified Nurse Aide (CNA) O stated she did not know what R29's sores were from but said R29 liked to pick at his skin. On 07/31/24 at 09/20/24, Licensed Nurse (LN) H stated R29's sores were open to the air and he received a daily shower. LN H stated staff applied lotion to his arms after his shower. On 07/31/24 at 12:45 PM, Administrative Nurse D stated staff should offer R29 Geri-sleeves (arm skin protectors) and said she would contact the physician for medicated lotion for his arms. The facility's Skin Tears-Abrasions and Minor Breaks, Care of policy, dated 09/2013 documented to obtain a physician's order as needed, reviewing the care plan, and checking the treatment record. The policy further documented if the resident refused treatment, and explained the risks of refusing and the benefits of accepting alternatives. The facility failed to provide treatment for the sores on R29's arms. , and failed to implement interventions to prevent sores on R29's arms. This placed R29 at risk for ongoing skin sores and related complications.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 30 residents. The sample included 13 residents of which eight residents were reviewed for falls. Ba...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 30 residents. The sample included 13 residents of which eight residents were reviewed for falls. Based on observation, record review, and interview, the facility failed to identify and implement interventions to prevent Resident (R) 25 and R13 from falling which placed the residents at risk for further falls and injuries. Findings included: - R25's Electronic Medical Record (EMR) included diagnoses of unspecified falls, altered mental status, weakness, unsteadiness, abnormality of gait and mobility, major depressive disorder (major mood disorder that causes persistent feelings of sadness), and heart failure. The Quarterly Minimum Data Set (MDS), dated [DATE], documented R25 had severe cognitive impairment and wandering behavior which occurred one to three days during a seven-day observation period. R25 had no functional range of motion impairment and used a walker and wheelchair for mobility, R25 required partial to moderate assistance with dressing, putting on and taking off footwear, and toileting hygiene. The MDS further documented R25 required setup or clean-up assistance with bed mobility, transfers, and walking 10 to 150 feet. R25 had not fallen since the prior assessment. R25's Care Plan, dated 06/11/24, documented R25 was at high risk for falls due to confusion, gait, and balance problems. The care plan directed staff to anticipate and meet R25's needs, be sure the call light was within reach, and encourage use for assistance. Staff were to respond promptly and ensure a safe environment with even floors, free of spills and clutter. The care plan further directed staff to review information on past falls and attempt to determine the cause of falls and record possible root causes. R25's care plan lacked documentation of falls or immediate actions placed to prevent the resident from falling. The Progress Notes recorded the following falls: On 06/07/24 at 09:25 AM, R25 was found in her room on the floor in front of the bed. She stated she was getting up from the wheelchair to bed to lie down, did not make it, and slid out of bed. On 06/07/24 at 10:19 AM, R25 was found on the floor in front of her recliner. R25 stated she was fearful of falling and put herself on the floor. The facility's investigation form recorded the immediate action was to bring the resident to the living room to be more closely monitored. On 06/08/24 at 04:06 PM, staff called the nurse to R25's room due to finding the resident on the floor beside the bed with her wheelchair beside her. R25 reported she slipped. The facility's investigation form documented the immediate action was to bring R25 closer to staff for close monitoring. On 06/14/24 at 09:45 AM, R25 was found on the floor of her bathroom, with her wheelchair behind her. The facility's investigation form lacked documentation of an immediate action. On 06/23/24 at 01:27 PM, R25 was found on the floor in her room, sitting by the door and/or hallway. R25 reported she was in her recliner and went to get into her wheelchair and did not lock the brakes, so she went onto her knees and crawled to the doorway. The facility's investigation documented the immediate action taken was to assist R25 into her wheelchair as requested. On 07/30/24 at 11:30 AM, observation revealed R25 in the dining room in her wheelchair for church service. On 07/31/24 at 10:33 AM, Licensed Nurse (LN) H reported staff assessed the resident for injuries following the falls and documented findings in the EMR. LN H reported all nursing staff could add intervention to prevent further falls if identified. LN H stated care plan oversight was done by the leadership team. On 07/31/24 at 11:57 AM, Certified Nurse Aide (CNA) P reported fall intervention for R25 consisted of assisting the resident with care and toileting if the resident allowed it; staff tried to keep an eye on her whereabouts. CNA P reported fall information was passed on during shift change reports. On 07/31/24 at 12:53 PM, Administrative Nurse D verified that R25's falls had not been recorded in the care plans, nor had interventions been implemented. Administrative Nurse D verified the facility had not done a root cause analysis to determine the reasons for falling. The facility's Managing Falls and Fall Risk policy, dated 03/2018, documented based on previous evaluation and current data, the staff will identify interventions related to the resident's specific risks and causes to prevent the resident from falling and to try to minimize complications from falling. The staff, with the input of the attending physician, will implement a resident-centered fall prevention plan to reduce the specific risk factors of falls for each resident at risk or with a history of falls. If falling recurs despite interventions, staff will implement additional or different interventions, or indicate why the current approaches remain relevant. If the resident continues to fall, staff will re-evaluate the situation and whether it is appropriate to continue or change current interventions. If underlying causes cannot be readily identified or corrected, staff will try various relevant interventions based on an assessment of the nature or category of falling, until falling reduces or stops or until a reason is identified for its continuation. The staff and physician will monitor and document the individual's response to interventions intended to reduce falling or the consequences of falling. The facility failed to identify and implement interventions to prevent R25 from falling which placed the resident at risk for further falls and injuries. - The Electronic Medical Record (EMR) for R13 documented diagnoses of dementia (a progressive mental disorder characterized by failing memory, and confusion) without behavioral disturbance, weakness, abnormalities of gait and mobility, and repeated falls. The Annual Minimum Data Set (MDS), dated [DATE], documented R13 had severely impaired cognition. R13 required substantial assistance for toileting, dressing, personal hygiene, and transfers. R13 required supervision with ambulation. The MDS documented R13 had no functional impairment and was frequently incontinent of bladder and occasionally incontinent of bowel. R13 had a wander alarm and had one fall since the prior assessment. The Quarterly MDS, dated 05/15/24, documented R13 had severely impaired cognition. R13 required substantial assistance for toileting, dressing, and personal hygiene. R13 required supervision with transfers and ambulation. The MDS documented R13 had no functional impairment and was frequently incontinent of bladder and bowel. R13 had a wander alarm and had two or more falls since the prior assessment. The Morse Fall Scale, dated 02/20/24, 02/21/24, 03/04/24, 03/26/24, 03/30/23, 04/04/24, 05/11/24, 05/21/24, 07/05/24, 07/09/24, and 07/22/24 documented R13 had a high risk for falls. R13's Care Plan, dated 06/20/24 and initiated on 09/17/21, directed staff to assist or ask if R13 needed to use the restroom every two hours. The update, dated 10/09/22, directed staff to continue education for the use of the call lights. The update, dated 08/12/22, directed staff to educate the elder to wait for assistance at night and to not get herself up after a fall. The update dated 09/12/23 directed staff to assist her to the bathroom before and after meals. The update, dated 11/12/23, directed staff to assist R13 as needed to the bathroom. The update, dated 03/26/24, directed staff to take R13 to the bathroom before she laid down in bed, so she doesn't have an accident. The update, dated 02/23/24, directed staff to continue to follow all fall interventions. The update, dated 03/30/24, directed the nurse to reeducate the staff on duty on the importance of periodically checking residents and toileting promptly to prevent falls. The update, dated 07/05/24, documented the reeducation of staff to take R13 to the bathroom after all meals. The update, dated 07/10/24, directed staff to use a wheelchair for longer distances. The Fall Investigation, dated 02/20/24 at 05:55 PM, documented R13 fell in front of her recliner and was unable to tell staff what happened. R13 did not sustain any injury. The Fall Investigation, dated 03/30/24 at 07:41 PM, documented R13 was on the floor between the bed and recliner with her feet extended outward. The investigation further documented R13 did not sustain any injury and staff were educated on the importance of periodically checking on residents more often to make sure they were toileted and changed regularly. The Fall Investigation, dated 04/18/24 at 11:30 AM, documented R13 fell in her room and was unable to tell staff what happened. The investigation further documented R13 was confused, had a gait imbalance, and ambulated without assistance; R13 did not sustain any injury. The Fall Investigation, dated 05/10/24 at 07:23 PM, documented staff observed R13 on the floor in the bathroom doorway with no pants on, one shoe on, and her feet extended out towards the bed, with a wet incontinence brief on. The investigation further documented she had not sustained any injury, was unable to tell staff what happened, and the staff was educated on making sure she had proper footwear on and was checked on more periodically to prevent falls. The Fall Investigation, dated 07/05/24 at 10:31 PM, documented R13 on the floor by her bed and was unable to tell staff what happened. R13 was incontinent and did not sustain any injury. The Fall Investigation, dated 03/26/24 at 10:00 PM, documented staff observed R13 on the floor with her back against the bed, feet extended out, blanket over her, in a wet incontinence brief, and no pants. The investigation further documented that staff were educated on the importance of checking on elders periodically and making sure they were not in wet clothing or getting up without assistance. The Fall Investigation, dated 07/09/24 at 05:41 PM, documented R13's knees buckled, and staff lowered her to the ground. The investigation further documented R13 did not sustain any injury. The Fall Investigation, dated 07/10/24 at 11:30 AM, documented R13's knees buckled, and staff lowered her to the ground, The investigation further documented R13 was able to move all extremities per her baseline and did not sustain any injury. On 07/30/24 at 10:32 AM, observation revealed Certified Nurse Aide (CNA) M placed a gait belt around R13's wait, and CNA M and CNA P assisted R13 to stand up in front of her walker to ambulate to the bathroom. Staff assisted R13 with personal care, stood her up, and assisted her back to her recliner. On 07/30/24 at 10:32 AM, CNA M stated R13 had fallen and she was checked on frequently; staff ensured she wore proper footwear. CNA M said R13 had been using a wheelchair more often as her knees were shaky, and staff toileted her more often. CNA M further stated two staff assisted R13 with ambulation but sometimes when she was not weak, they used one staff. CNA M stated when R13 had falls, staff were informed of fall interventions during shift- report or by the leadership team. On 07/31/24 at 09:21 AM, Licensed Nurse (LN) H stated R13 used a wheelchair for longer distances as her knees buckled and staff were to have her call light within reach and make sure she had on proper footwear. On 07/31/24 at 12:45 PM, Administrative Nurse D stated they had not done root cause analysis for R13's falls but did have Resident at Risk meetings to discuss falls and fall interventions. Administrative Nurse D further stated R13 should have a toileting plan to help with fall reduction. The facility's Falls and Fall Risk, Managing policy, dated 03/2018, documented based on previous evaluations and current data, staff would identify interventions related to the resident's specific risks and causes to try to prevent the resident from falling and to try to minimize complications from falling. The staff would monitor and document each resident's response to interventions intended to reduce falling or the risks of falling. If interventions have been successful in preventing falls, staff would continue the interventions or consider whether these were still needed if the problem was resolved. If the resident continued to fall, staff would re-evaluate the situation and whether it was appropriate to continue or change the current intervention. The facility failed to identify the root cause of R13's falls and implement meaningful person-centered interventions to prevent further falls. This placed R13 at risk for further falls and injury.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0742 (Tag F0742)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 30 residents. The sample included 13 residents. Based on observation, record review, and interview,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 30 residents. The sample included 13 residents. Based on observation, record review, and interview, the facility failed to provide Resident (R) 2 with the appropriate treatment and services to attain the highest practicable mental and psychosocial well-being. This placed the resident at risk for unmet mental health care needs. Findings included: - R2's Electronic Medical Record (EMR) documented diagnoses of chronic kidney disease, polyosteoarthritis (many sites of inflammation of a joint characterized by pain, swelling, redness, and limitation of movement), weakness, and displaced fracture (broken bone) of the humerus (upper arm bone). The Quarterly Minimum Data Set (MDS), dated [DATE], documented R2 had severe cognitive impairment without delirium (sudden severe confusion, disorientation, and restlessness), psychosis (any major mental disorder characterized by a gross impairment perception), or behaviors. R2 required setup or clean-up assistance and had frequent incontinence of urine and occasional incontinence of bowel. R2 received an antipsychotic (class of medications used to treat major mental conditions that cause a break from reality), antidepressant (class of medications used to treat mood disorders), diuretic (medication to promote the formation and excretion of urine), and opioid (medication to treat pain). The MDS further documented an antipsychotic was received on a routine basis only, had no gradual dose reduction (GDR) attempt, and no physician documentation of GDR as clinically contraindicated. R2's Care Plan, dated 06/06/24, documented R2 was dependent on staff for meeting emotional, intellectual, physical, and social needs due to immobility. The plan lacked resident-specific interventions based on the resident's preferred activities or to address her difficulty adjusting to the facility and loss of independence. The Progress Note dated 10/15/24 at 11:36 PM, documented R2 was tearful and stated her leg hurt, R2 accepted pain medication. The Progress Note dated 10/18/24 at 08:00 AM, documented R2 would not acknowledge therapy or nursing staff though staff assisted her in sitting up and taking her medication. She then sat in her recliner without verbalizing to or with the staff providing care. The Progress Note dated 10/21/24 at 01:17 PM, documented R2 refused to leave her room all day, would not be weighed, refused breakfast and medications, and ignored staff when they tried to talk to her. R2 was up in her room independently getting things out of her closet and going to the bathroom. The Progress Note, Dated 10/21/24 at 06:09 PM, documented R2 refused assistance to get ready for supper stating she would do it herself. The nurse on duty went and helped. R2 stated she didn't know she lived in a prison and was upset. The nurse spent 50 minutes talking with R2 when she shared with staff she was upset because she could not go back to her apartment where she enjoyed sitting on her porch to watch the sun go down and look at the flowers she had planted on her patio. She felt she had gotten worse and not better due to increased pain. R2 was very repetitive and hung up on things in the past that she was unable to let go of and move forward. R2 stated she cries every time she goes to the dining room and does not want others to see her that way The Progress Note dated 10/23/23 at 09:56 AM documented R2 was assisted to the dining room and was upset and tearful, reporting Please let me die. The note further documents a call was placed to the physician requesting something for R2's anxiety. The Progress Note, dated 10/24/24 at 09:15 AM documented R2 was screaming and crying, stating no one cared about her and she was having pain and requesting to see the physician. Staff offered pain medication, heat, and ice packs but refused interventions related to pain reporting they did not help. The Physician Order, dated 10/25/23, directed staff to administer quetiapine 25 milligrams (mg) twice a day for anxiety. The Physician Order, dated 10/30/23, directed staff to administer trazodone 50 mg at bedtime for depression. The Progress Note dated 10/24/23 at 05:55 PM, documented a physician visit with R2 due to pain and increased tearfulness, and orders were received to obtain an x-ray of the left hip and lumbar spine, start morphine (opioid) PRN for pain for two days only. The progress note further documented R2 was upset and thought nobody cared about her and was very tearful. The Physician Order, dated 10/25/23, directed staff to administer quetiapine 25 milligrams (mg) twice a day for anxiety. The Physician Order, dated 10/30/23, directed staff to administer trazodone 50 mg at bedtime for depression. R2's clinical record lacked evidence of nonpharmacological interventions implemented or action taken to address R2's verbalizations of loss, embarrassment, sadness, and feelings of wanting to die. On 07/31/24 at 10:33 AM Licensed Nurse (LN) H, reported R2's mood had been good, and she had a history of tearfulness and anxiousness. LN H reported that R2 had been coming out of her room more lately. LN H also stated R2's mood seemed to be related to pain and the physician had made changes to her medication and this had helped. On 07/31/24 at 11:33 AM, Certified Nurse Aide (CNA) P reported R2 was less tearful and anxious. On 07/31/24 at 12:50 PM, Social Service X stated she had not spent time with the resident regarding her anxiety and depression. On 07/31/24 at 12:53 PM, Administrative Nurse D verified the lack of social service involvement or mental health support provided to R2 prior to starting medications to treat her mental health. The facility did not provide a policy for behavioral or mental health services. The facility failed to provide R2 with the appropriate mental health support and services before administering psychotropic medication to attain the highest practicable mental and psychosocial well-being. This placed the resident at risk for unmet mental health care needs.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 30 residents. The sample included 13 residents. Based on observation, record review, and observatio...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 30 residents. The sample included 13 residents. Based on observation, record review, and observation, the facility failed to ensure the Consultant Pharmacist (CP) identified and reported Resident (R) 12 and 13's as needed (PRN) antianxiety medication without a stop date and the lack of an approved indication, or the required documentation, for the use of an antipsychotic (a class of medications used to treat major mental conditions that cause a break from reality) medications for R12 and R2. This placed the residents at risk for inappropriate and/or unnecessary medication. Findings included: - R12's Electronic Medical Record (EMR) documented diagnoses of hypertension (HTN-elevated blood pressure), major depressive disorder (major mood disorder which causes persistent feelings of sadness), peripheral vascular disease (PVD- slow and progressive circulation disorder causing narrowing, blockage, or spasms in a blood vessel), dementia (progressive mental disorder characterized by failing memory, confusion), anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), occlusive and stenosis (narrowing or constricted) of unspecified carotid artery, hypothyroidism (a condition characterized by decreased activity of the thyroid gland), pure hypercholesterolemia (greater than normal amounts of cholesterol in the blood), chronic kidney disease and Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure), and dysphagia (swallowing difficulty). The Quarterly Minimum Data Set (MDS), dated [DATE], documented R12 had severe cognitive impairment and wandered daily. R12 required substantial/maximal assistance with dressing and personal hygiene, partial to moderate assistance with toileting hygiene, and supervision/touch assistance with mobility with the use of a walker. R12 had frequent incontinence of urine and bowel and no diagnosis of urinary tract infection (UTI). R12 received an antipsychotic (class of medications used to treat major mental conditions that cause a break from reality), antianxiety (class of medications that calm and relax people), antidepressant (class of medications used to treat mood disorders), antibiotic (class of medication used to treat infections), diuretic (medication to promote the formation and excretion of urine), and opioid (medication used to treat pain). The MDS further documented an antipsychotic was received on a routine basis only but had no gradual dose reduction (GDR), and no physician documentation as clinically contraindicated. R12's Care Plan, dated 06/20/24, documented R12's medications had Black Box Warnings (BBW- highest safety-related warning that medications can have assigned by the Food and Drug Administration) with potential reactions and adverse side effects. This included the use of the following: Venlafaxine (antidepressant) could lead to worsening of suicidal thoughts and behaviors Ativan (antianxiety) could be associated with an increase in confusion, loss of balance, and cognitive impairment that looks like dementia and increases the risk of falls, broken hips, and legs. Olanzapine (antipsychotic) is not approved for the treatment of patients with dementia-related psychosis and has an increased risk of death. R12's EMR documented the following physician orders: 02/16/24 venlafaxine 50 milligrams (mg) two times a day for depression. 05/19/23 Ativan 0.5 mg every eight hours PRN for agitation (no stop date). 03/31/23 Olanzapine two times a day for behaviors. R12's Medication Administration Record (MAR) revealed the use of as-needed (PRN) Ativan three times in March 2024, six times in April 2024, eight times in May and June 2024, and four times in July 2024. On 05/14/24 at 10:38 AM, Progress Note documented R12 had increased behaviors requiring the use of PRN Ativan, and a verbal order was received for a urine analysis. The CP reviewed R12's medical record monthly and documented R12's medication reviewed and no recommendations with the exception of 02/19/24 which identified venlafaxine required an attempt for GDR twice a year, and then yearly thereafter. The physician's response was stable. The CP reviews lacked recommendations for the of olanzapine without an approved indication and did not identify the lack of a stop date or specified duration for the use of PRN Ativan. On 07/30/24 at 08:01 AM, R12 was in the dining room, dressed and groomed appropriately for the day. On 07/31/24 at 12:53 PM, Administrative Nurse D verified the CP did not identify and report the unapproved indication of anxiety for the use of quetiapine. The facility's Pharmacy Services-Role of the Provider Pharmacy policy, dated 04/2019, documented the provider pharmacy to provide services that comply with applicable facility policies and procedures, accepted professional standards of practice, and laws and regulations, including (but not limited to) help the facility comply with its legal and regulatory requirements related to medication and medication management, maintain a medication profile for each resident that includes all pertinent information including that which is required by law and regulations. Screen new medication orders for key parameters, including appropriate indications, proper dose, and duration, correct route of administration, potential for adverse consequences including medication interactions, and possible duplication therapy. The facility failed to ensure the CP identified and reported R12's unapproved indication or lack of required physician documentation for the ongoing use of antipsychotic medication. This placed R12 at risk for inappropriate use of antipsychotic medications. - R2's Electronic Medical Record (EMR) documented diagnoses of chronic kidney disease, polyosteoarthritis (many sites of inflammation of a joint characterized by pain, swelling, redness, and limitation of movement), weakness, and displaced fracture (broken bone) of the humerus (upper arm bone). The Quarterly Minimum Data Set (MDS), dated [DATE], documented R2 had severe cognitive impairment without delirium (sudden severe confusion, disorientation, and restlessness), psychosis (any major mental disorder characterized by a gross impairment perception), or behaviors. R2 required setup or clean-up assistance and had frequent incontinence of urine and occasional incontinence of bowel. R2 received an antipsychotic (class of medications used to treat major mental conditions that cause a break from reality), antidepressant (class of medications used to treat mood disorders), diuretic (medication to promote the formation and excretion of urine), and opioid (medication to treat pain). The MDS further documented an antipsychotic was received on a routine basis only, had no gradual dose reduction (GDR) attempt, and no physician documentation of GDR as clinically contraindicated. R2's Care Plan, dated 06/06/24, documented R2 was dependent on staff for meeting emotional, intellectual, physical, and social needs due to immobility and lacked the use of quetiapine (antipsychotic) and Black Box Warning (BBW- highest safety-related warning that medications can have assigned by the Food and Drug Administration) or mood state with non-pharmacological interventions. The Physician Order, dated 10/25/23, directed staff to administer quetiapine 25 milligrams (mg) twice a day for anxiety. The Consultant Pharmacist (CP) medication review on 04/17/24 documented that R2 received quetiapine twice a day and recommended attempting a gradual dose reduction twice within the first year, then yearly. The CP requested the physician to evaluate the current therapy and document accordingly. The CP recommendation did not identify the inappropriate indication associated with the use of quetiapine. On 04/18/24, the CP documented the physician requested no changes and would consider GDR next year. The documentation lacked the reason for continued use without a GDR. The Progress Note dated 10/24/23 at 05:55 PM, documented a physician visit with R2 due to pain and increased tearfulness, and orders were received to obtain an x-ray of the left hip and lumbar spine, start morphine (opioid) PRN for pain for two days only. The progress note further documented R2 was upset and thought nobody cared about her and was very tearful. R2's clinical record lacked evidence of documented nonpharmacological interventions attempted and failed or the risks versus benefits of continued use without GDR. On 07/31/24 at 12:53 PM, Administrative Nurse D verified the CP did not identify and report the unapproved indication of anxiety for the use of quetiapine. The facility's Pharmacy Services-Role of the Provider Pharmacy policy, dated 04/2019, documented the provider pharmacy to provide services that comply with applicable facility policies and procedures, accepted professional standards of practice, and laws and regulations, including (but not limited to) help the facility comply with its legal and regulatory requirements related to medication and medication management, maintain a medication profile for each resident that includes all pertinent information including that which is required by law and regulations. Screen new medication orders for key parameters, including appropriate indications, proper dose, and duration, correct route of administration, potential for adverse consequences including medication interactions, and possible duplication therapy. The facility failed to ensure the CP identified and reported R2's unapproved indication or lack of required physician documentation for the ongoing use of antipsychotic medication. This placed R2 at risk for inappropriate use of antipsychotic medications. - The Electronic Medical Record (EMR) for R13 documented diagnoses of dementia (progressive mental disorder characterized by failing memory, and confusion) without behavioral disturbance, hypertension (elevated blood pressure), and depression (abnormal emotional state characterized by exaggerated feelings of sadness. The Quarterly Minimum Data Set (MDS), dated [DATE], documented R13 had severely impaired cognition. R13 required substantial assistance for toileting, dressing, and personal hygiene. R13 required supervision with transfers and ambulation. The MDS documented R13 received an antidepressant (medication used to treat mood disorders and relieve symptoms of depression). R13's Care Plan, dated 06/20/24 and initiated on 03/09/20, documented R13 had dementia and would sometimes wander and directed staff to cue, reorient, and supervise as needed. The care plan directed staff to administer medications as ordered document for side effects and effectiveness and report any signs of depression or anxiety. The Physician's Order, dated 05/30/24, directed staff to administer Ativan (an antianxiety medication), 1 milligram, by mouth, four times per day, as needed for agitation. The order lacked a stop date. The CP's Medication Regimen Review, dated 06/19/24 and 07/10/24, failed to address the as-needed Ativan. On 07/30/24 at 10:32 AM, observation revealed Certified Nurse Aide (CNA) M placed a gait belt around R13's wait, and CNA M and CNA P assisted R13 to stand up in front of her walker to ambulate to the bathroom. Staff assisted R13 with personal care, stood her up, and assisted her back to her recliner without resistance with care. On 07/30/24 at 09:00 AM, Certified Nurse Aide O stated R13 had behaviors and was at times resistant to care. On 07/31/24 at 09:20 AM, Licensed Nurse (LN) H stated R13 had advanced dementia, would be resistant to care with staff, and was recently placed on Risperdal. Licensed Nurse H further stated R13 also received Ativan as needed on her shower days. On 07/31/24 at 12:45 PM Administrative Nurse D stated she was unaware that the Ativan required a 14-day stop date and said she had not been notified by the pharmacist. The facility's Pharmacy Services-Role of the Provider Pharmacy policy, dated 04/19, documented the Pharmacist would help the facility comply with its legal and regulatory requirements related to medications and medication management. The Pharmacist would establish a reliable way to identify the facility in a timely fashion of issues and concerns related to medications and prescriptions. The CP failed to identify and report the lack of a stop date for R13's PRN Ativan. This placed the resident at risk for inappropriate use of psychotropic medication.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Antibiotic Stewardship (Tag F0881)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 30 residents. The sample included 13 residents. Based on observation, interview, and record review,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 30 residents. The sample included 13 residents. Based on observation, interview, and record review, the facility failed to implement antibiotic use protocols to avoid unnecessary and/or inappropriate antibiotic use to reduce the risk of adverse events, including antibiotic resistance, when the facility failed to monitor effectiveness and evaluate appropriateness for the extended administration of prophylactic antibiotics for Resident (R) 5 and R12. This placed the resident at risk for complications related to antibiotic use including the development of antibiotic-resistant organisms. Findings included: - R5's Electronic Medical Record (EMR) documented diagnoses of diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), chronic atrial fibrillation (rapid, irregular heartbeat), major depressive disorder (major mood disorder which causes persistent feelings of sadness), chronic kidney disease and morbid obesity. R5's Quarterly Minimum Data Set (MDS), dated [DATE], documented R5 had intact cognition. R5 required supervision or touching assistance with toileting hygiene and was frequently incontinent of urine and occasionally incontinent of bowel. The MDS recorded R5 had no urinary tract infection (UTI) and received an antidepressant (class of medications used to treat mood disorders), anticoagulant (medication to prevent blood from clotting), a diuretic (a medication to promote the formation and excretion of urine) and an antibiotic (class of medications used to treat infections). R5's Care Plan, dated 06/27/24, documented R5 had a self-care deficit due to age and weakness and instructed staff to assist with morning and evening care, the care plan lacked the use of antibiotic use daily for UTI. The Physician Order dated 04/19/24 directed staff to administer Macrodantin (an antibiotic) 100 milligrams (mg) at bedtime for chronic UTIs. The Physician Order, dated 05/31/24, directed staff to administer cefdinir 300 mg two times a day for 10 days for UTI. R5's EMR recorded one UTI for the year during the period of 07/2023 to 07/2024 on 05/32/24 which was treated with cefdinir. R12's EMR lacked a physician rationale and benefits statement regarding the ongoing use of antibiotics or the concurrent use with other antibiotics for the same issue. On 07/30/24 at 11:13 AM, observation revealed R5 sat in her room, in her recliner. R5 reported she was able to identify symptoms of UTIs and would report them to staff. She stated she had frequent UTIs in the past, but it was less frequent in the facility. She also reported she did not know what her medication regimen was, and she had confidence the staff was administering them correctly. On 07/31/24 at 10:33 AM, Licensed Nurse (LN) H recognized R5 had ongoing antibiotic use and R5 was able to report to staff signs of UTI. On 07/31/24 at 11:57 AM, Certified Nurse Aide (CNA) P reported R5 toileted herself but did ask for assistance when needed. CNA P reported staff ensure the resident is cleansed properly when assistance is requested. On 07/31/24 at 12:53 PM, Administrative Nurse D verified the CP should have identified and reported the ongoing antibiotic use without signs and symptoms of infections. The facility's Antibiotic Stewardship policy, dated 12/2016, documented antibiotics will be prescribed and administered to residents under the guidance of the facility's Antibiotic Stewardship Programs. The purpose of our Antibiotic Stewardship Program is to monitor the use of antibiotics in our residents. Orientation, training, and education of staff will emphasize the importance of antibiotic stewardship and will include how inappropriate use of antibiotics affects individual residents and the overall community. Training and education will include an emphasis on the relationship between antibiotic use and gastrointestinal disorders, opportunistic infections, medication interactions, and the elevation of drug-resistant pathogens. The facility failed to identify and address the ongoing use of antibiotics for R5 which placed the resident at risk for adverse effects and antibiotic resistance. - R12's Electronic Medical Record (EMR) documented diagnoses of hypertension (HTN-elevated blood pressure), major depressive disorder (major mood disorder which causes persistent feelings of sadness), peripheral vascular disease (PVD- slow and progressive circulation disorder causing narrowing, blockage, or spasms in a blood vessel), dementia (progressive mental disorder characterized by failing memory, confusion), anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), occlusive and stenosis (narrowing or constricted) of unspecified carotid artery, hypothyroidism (a condition characterized by decreased activity of the thyroid gland), pure hypercholesterolemia (greater than normal amounts of cholesterol in the blood), chronic kidney disease and Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure), and dysphagia (swallowing difficulty). The Quarterly Minimum Data Set (MDS), dated [DATE], documented R12 had severe cognitive impairment and wandered daily. R12 required substantial/maximal assistance with dressing and personal hygiene, partial to moderate assistance with toileting hygiene, and supervision/touch assistance with mobility with the use of a walker. R12 had frequent incontinence of urine and bowel and no diagnosis of urinary tract infection (UTI). R12 received an antipsychotic (class of medications used to treat major mental conditions that cause a break from reality), antianxiety (class of medications that calm and relax people), antidepressant (class of medications used to treat mood disorders), antibiotic (class of medication used to treat infections), diuretic (medication to promote the formation and excretion of urine), and opioid (medication used to treat pain). The MDS further documented an antipsychotic was received on a routine basis only but had no gradual dose reduction (GDR), and no physician documentation as clinically contraindicated. R12's Care Plan, dated 06/20/24, documented R12's medications had Black Box Warnings (BBW- highest safety-related warning that medications can have assigned by the Food and Drug Administration)with potential reactions and adverse side effects. R12's Care Plan lacked mention of nitrofurantoin (antibiotic) which could lead to resistive infective organisms. R12's EMR documented a Physician's Order dated 06/23/22 for nitrofurantoin (antibiotic) 80 milligrams in the morning for urinary health. R12's EMR recorded two urine analyses completed on 03/05/24 and 05/15/24 which resulted in no active infection or reason for cultures. R12's EMR lacked a physician rationale and benefits statement regarding the ongoing use of antibiotics without symptoms or infection present. On 05/14/24 at 10:38 AM, Progress Note documented R12 had increased behaviors requiring the use of PRN Ativan, and a verbal order was received for a urine analysis. On 07/30/24 at 08:01 AM, R12 was in the dining room, dressed and groomed appropriately for the day. On 07/31/24 at 12:53 PM, Administrative Nurse D confirmed R12 had ongoing antibiotic use without signs and symptoms of infections. The facility's Antibiotic Stewardship policy, dated 12/2016, documented antibiotics will be prescribed and administered to residents under the guidance of the facility's Antibiotic Stewardship Programs. The purpose of our Antibiotic Stewardship Program is to monitor the use of antibiotics in our residents. Orientation, training, and education of staff will emphasize the importance of antibiotic stewardship and will include how inappropriate use of antibiotics affects individual residents and the overall community. Training and education will include an emphasis on the relationship between antibiotic use and gastrointestinal disorders, opportunistic infections, medication interactions, and the elevation of drug-resistant pathogens. The facility failed to identify and address the ongoing use of antibiotics for R12 which placed the resident at risk for adverse effects and antibiotic resistance.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 30 residents. The sample included 13 residents. Based on observation, record review, and interview,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 30 residents. The sample included 13 residents. Based on observation, record review, and interview, the facility failed to develop a comprehensive care plan that addressed the individual resident needs for Resident (R)17, R12, R5, R13, and R26. This placed the residents at risk for impaired care due to uncommunicated needs. Findings included: - R17's Electronic Medical Record (EMR) documented diagnoses of muscle weakness, fluency (speech) disorder following nontraumatic subarachnoid hemorrhage (bleeding in the space just outside the brain), atrial fibrillation (rapid, irregular heartbeat), major depressive disorder (major mood disorder which causes persistent feelings of sadness), diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), abnormalities of gait and mobility, and dementia (progressive mental disorder characterized by failing memory, confusion) The Quarterly Minimum Data Set, dated 05/17/24, documented R17 had severe cognitive impairment, functional range of motion of one side of the upper and lower extremities, used a wheelchair for mobility, and was dependent on staff with functional abilities. R17 was always incontinent of urine and bowel and at risk for pressure ulcers. R17's Care Plan, dated 06/26/24, documented the resident had a self-care deficit related to confusion and stroke, directing staff to place heel protectors on while in bed or chair. The care plan lacked documentation and instruction for R17's left heel and great toe wounds. The Skin Progress Note, dated 05/23/24 at 09:58 AM, documented a care plan meeting was held with a family member and they spoke about any skin breakdown which R17 had none. The Skin Progress Note, dated 05/26/24 at 05:15 PM, documented an unstageable area noted outer left foot, Skin-prep (liquid skin barrier) was applied, heel protectors were in place and R17's feet were floated on pillows. The Skin Progress Note, dated 06/09/24 at 01:00 PM documented that R17's great toenail was lifting and had drainage underneath the nail bed. R17's EMR documented physician notification of skin injuries and provided orders for treatment. On 07/01/24 the physician providing routine foot and wound care to the feet documented that staff were unable to feel pulses in either foot; R17's feet were dusky in color. R17 had been taken off of insulin due to a family request as R17 had been on hospice services, and blood sugars had been running higher than the machine could read. The family was educated on diabetic blood sugar control and wound healing and chose to resume insulin orders. The note further documented a non-pressure chronic ulcer to the left foot, with peripheral circulation disorder associated with diabetes mellitus. On 07/30/24 at 09:25 AM, observation revealed Administrative Nurse E provided wound care to R17's left foot. R17 feet had been elevated off the bed with a pillow. R17 wore foam-protective pressure-reducing boots, had a blanket lifter/foot cradle at the foot end of the bed, and a pressure-reducing winged mattress on the bed. R17 had slept through the procedure of wound care without indications of discomfort. On 07/31/24 at 11:57 AM, Certified Nurse Aide (CNA) P reported R17 was dependent on staff for all care, was repositioned every two hours, wore padded boots at all times, and was positioned with her legs on pillows to prevent the feet from laying on the bed. On 07/31/24 at 12:53 PM, Administrative Nurse E verified she had not included the wounds, treatment, and interventions on R17's Care Plan. The facility's Care Plans Goals and Objectives policy, dated 04/2009, documented care plans shall incorporate goals and objectives that lead to the resident's highest obtainable level of independence. Care plan goals and objectives are defined as the desired outcome for specific resident problems. Goals and objectives are entered into the resident's care plan so that all disciplines have access to such information and are able to report whether or not the desired outcome is being achieved. Goals and objectives are reviewed and or revised when there has been a significant change in the resident's condition when the desired outcome has not been achieved, when the resident has been readmitted to the facility, and at least quarterly. The facility failed to develop a comprehensive care plan related to R13's wound care. This placed the resident at risk for impaired care due to uncommunicated care needs. - R12's Electronic Medical Record (EMR) documented diagnoses of hypertension (HTN-elevated blood pressure), major depressive disorder (major mood disorder which causes persistent feelings of sadness), peripheral vascular disease (PVD- slow and progressive circulation disorder causing narrowing, blockage, or spasms in a blood vessel), dementia (progressive mental disorder characterized by failing memory, confusion), anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), occlusive and stenosis (narrowing or constricted) of unspecified carotid artery, hypothyroidism (a condition characterized by decreased activity of the thyroid gland), pure hypercholesterolemia (greater than normal amounts of cholesterol in the blood), chronic kidney disease and Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure), and dysphagia (swallowing difficulty). The Quarterly Minimum Data Set (MDS), dated [DATE], documented R12 had severe cognitive impairment and wandered daily. R12 required substantial/maximal assistance with dressing and personal hygiene, partial to moderate assistance with toileting hygiene, and supervision/touch assistance with mobility with the use of a walker. R12 had frequent incontinence of urine and bowel and no diagnosis of urinary tract infection (UTI). R12 received an antipsychotic (class of medications used to treat major mental conditions that cause a break from reality), antianxiety (class of medications that calm and relax people), antidepressant (class of medications used to treat mood disorders), antibiotic (class of medication used to treat infections), diuretic (medication to promote the formation and excretion of urine), and opioid (medication used to treat pain). The MDS further documented an antipsychotic was received on a routine basis only but had no gradual dose reduction (GDR), and no physician documentation as clinically contraindicated. R12's Care Plan, dated 06/20/24, documented R12's medications had Black Box Warnings (BBW- highest safety-related warning that medications can have assigned by the Food and Drug Administration) with potential reactions and adverse side effects. This included the use of the following: Ativan (antianxiety) could be associated with an increase in confusion, loss of balance, and cognitive impairment that looks like dementia and increases the risk of falls, broken hips, and legs. R12's Care Plan lacked mention of nonpharmacological approaches to try before the use of as-needed (PRN) Ativan. R12's EMR documented tA Physician's Order dated 05/19/23 for Ativan 0.5 milligrams (mg) every eight hours PRN for agitation. On 07/30/24 at 08:01 AM, R12 was in the dining room, dressed and groomed appropriately for the day. 07/31/24 at 11:57 AM Certified Nurse Aide (CNA) P reported staff provides reassurance when she is anxious, is less tearful, but is easily frustrated, usually redirectable. On 07/31/24 AM Licensed Nurse (LN) H reported staff tried non-pharmacologic interventions for the use of PRN Ativan and stated staff and physician discussed the issue of pain involvement related to behaviors. LN H stated staff had not documented the use of non-pharmacological interventions which should be found in the care plan. On 07/31/24 at 12:53 PM, Administrative Nurse D verified R12 received PRN Ativan which did not have a stop date, and the care plan lacked directions to staff of non-pharmacological interventions prior to use prior to administering PRN Ativan. The facility's Care Plans Goals and Objectives policy, dated 04/2009, documented care plans shall incorporate goals and objectives that lead to the resident's highest obtainable level of independence. Care plan goals and objectives are defined as the desired outcome for specific resident problems. Goals and objectives are entered into the resident's care plan so that all disciplines have access to such information and are able to report whether or not the desired outcome is being achieved. Goals and objectives are reviewed and or revised when there has been a significant change in the resident's condition when the desired outcome has not been achieved, when the resident has been readmitted to the facility, and at least quarterly. The facility failed to complete a comprehensive care plan related to R12's use of PRN Ativan placing the resident at risk for impaired care due to uncommunicated care needs. - R5's Electronic Medical Record (EMR) documented diagnoses of diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin), chronic atrial fibrillation (rapid, irregular heartbeat), major depressive disorder (major mood disorder which causes persistent feelings of sadness), chronic kidney disease and morbid obesity. R5's Quarterly Minimum Data Set (MDS), dated [DATE], documented R5 had intact cognition. R5 required supervision or touching assistance with toileting hygiene and was frequently incontinent of urine and occasionally incontinent of bowel. The MDS recorded R5 had no urinary tract infection (UTI) and received an antidepressant (class of medications used to treat mood disorders), anticoagulant (medication to prevent blood from clotting), and diuretic (a medication to promote the formation and excretion of urine). R5's Care Plan, dated 06/27/24, documented R5 had a self-care deficit due to age and weakness and instructed staff to assist with morning and evening care. The care plan lacked interventions related to the use of antibiotics daily for UTIs. The Physician Order dated 04/19/24 directed staff to administer Macrodantin (an antibiotic) 100 milligrams (mg) at bedtime for chronic UTIs. The Physician Order, dated 05/31/24, directed staff to administer cefdinir 300 mg two times a day for 10 days for UTI. R5's EMR recorded only one UTI for the year during the period of 07/2023 to 07/2024 on 05/32/24. On 07/30/24 at 11:13 AM, observation revealed R5 sat in her room, in her recliner. R5 reported she was able to identify symptoms of UTIs and would report them to staff. She stated she had frequent UTIs in the past, but it was less frequent in the facility. She also reported she did not know what her medication regimen was, and she had confidence the staff was administering them correctly. On 07/31/24 at 10:33 AM, Licensed Nurse (LN) H recognized R5 had ongoing antibiotic use and R5 was able to report to staff signs of UTI. On 07/31/24 at 11:57 AM, Certified Nurse Aide (CNA) P reported R5 toileted herself but did ask for assistance when needed. CNA P reported staff ensure the resident is cleansed properly when assistance is requested. On 07/31/24 at 12:53 PM, Administrative Nurse D verified R5's Care Plan lacked identifying the long-term use of an antibiotic for UTIs and should be addressed with interventions. The facility's Care Plans Goals and Objectives policy, dated 04/2009, documented care plans shall incorporate goals and objectives that lead to the resident's highest obtainable level of independence. Care plan goals and objectives are defined as the desired outcome for specific resident problems. Goals and objectives are entered into the resident's care plan so that all disciplines have access to such information and are able to report whether or not the desired outcome is being achieved. Goals and objectives are reviewed and or revised when there has been a significant change in the resident's condition when the desired outcome has not been achieved, when the resident has been readmitted to the facility, and at least quarterly. The facility failed to develop a comprehensive care plan related to R5's use of daily antibiotic use for a history of UTI placing the resident at risk for impaired care due to uncommunicated care needs. - The Electronic Medical Record (EMR) for R13 documented diagnoses of dementia (progressive mental disorder characterized by failing memory, and confusion) without behavioral disturbance, hypertension (elevated blood pressure), and depression (abnormal emotional state characterized by exaggerated feelings of sadness. The Quarterly Minimum Data Set (MDS), dated [DATE], documented R13 had severely impaired cognition. R13 required substantial assistance for toileting, dressing, and personal hygiene. R13 required supervision with transfers and ambulation. The MDS documented R13 received an antidepressant (medication used to treat mood disorders and relieve symptoms of depression). R13's Care Plan, dated 06/20/24 and initiated on 03/09/20, documented R13 had dementia and would sometimes wander and directed staff to cue, reorient, and supervise as needed. R13's Care Plan lacked interventions for the use of antipsychotic (used to treat psychosis and other mental or emotional conditions) medication and any related Black Box Warning (BBW-a warning from the Food and Drug Administration for serious adverse reactions or special problems that could occur that may lead to death or serious injury). The Physician's Order, dated 07/26/24, directed staff to administer Risperdal (an antipsychotic medication), 0.25 milligrams (mg), by mouth, twice per day for dementia without behavioral disturbance. On 07/30/24 at 10:32 AM, observation revealed Certified Nurse Aide (CNA) M placed a gait belt around R13's wait, and CNA M and CNA P assisted R13 to stand up in front of her walker to ambulate to the bathroom. Staff assisted R13 with personal care, stood her up, and assisted her back to her recliner without resistance with care. On 07/30/24 at 09:00 AM, Certified Nurse Aide O stated R13 had behaviors and was at times resistant to care. On 07/31/24 at 09:20 AM, Licensed Nurse (LN) H stated R13 had advanced dementia; R13 was resistant to care with staff and was recently placed on Risperdal. Licensed Nurse H further stated R13 also received Ativan( antianxiety medication) as needed on her shower days. On 07/31/24 at 12:45 PM Administrative Nurse D stated staff saw that the Risperdal had not flagged on the care plan for a BBW but they had not had the opportunity to document the medications and side effects on the care plan. The facility's Goals and Objectives, Care Plans policy, dated 04/09, documented care plan should incorporate goals and objectives that lead to the resident's highest obtainable level of independence and are defined as the desired outcome for a specific resident problem. Care plan goals and objectives were derived from information contained in the resident's comprehensive assessment. The facility failed to develop a comprehensive care plan for R13's use of an antipsychotic medication. This placed her at risk for impaired care due to uncommunicated care needs. - The Electronic Medical Record (EMR) documented R26 had diagnoses of diabetes mellitus type 2 (DM-when the body cannot use glucose, not enough sepsis made or the body cannot respond to the insulin), anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), dementia without behavioral disturbance (progressive mental disorder characterized by failing memory, confusion, and weakness). The Quarterly Minimum Data Set (MDS), dated [DATE], documented R26 had severely impaired cognition and required partial to moderate assistance with toileting, dressing, set-up assistance with mobility, transfers, and supervision with ambulation. The MDS documented R26 required insulin (a hormone that lowers the level of glucose in the blood) daily. R26's Care Plan lacked documentation a diabetes care plan was implemented to provide direction to staff to care for the resident with a diagnosis of diabetes and of R26's insulin pump (an insulin-delivering device). The Physician's Order, dated 08/09/23, directed staff to obtain an accucheck (a test that measured the amount of glucose, or sugar in a blood sample). The Physician's Order, dated 07/02/24, directed staff to document R26's total carbohydrates (compounds that include sugars, starch, and cellulose used in the body for energy) for each meal in the insulin pump so that it would deliver a bolus of insulin based on carbohydrate count at meals. The Physician's Order, dated 07/03/24, directed staff to charge the insulin pump every day for 15 minutes. The Physician's Order, dated 07/03/24, directed staff to check the placement of the insulin pump every shift. The Physician's Order, dated 07/07/24, directed staff to change the insulin pump cartridge and site every 48 hours. The Physician's Order, dated 07/07/24, directed staff to administer Ozempic (an injectable medication that helps manage blood sugar levels), 2 milligrams (mg) sq in the morning every Sunday for DM. The Physician's Order, dated 07/08/24, directed staff to administer Humalog (rapid-acting insulin), 1.7 units every hour via insulin pump for a total of 20.4 units every 12 hours for DM. The Physician's Order, dated 07/08/24, directed staff to administer insulin aspart (a short-acting manmade versus of human insulin), 25 units at lunch if the insulin pump failed. The Physician's Order, dated 07/08/24, directed staff to administer Novolog (a fast-acting insulin), 35 units at breakfast and supper if the insulin pump failed. The Physician's Order, dated 07/07/24, directed staff to administer Tresiba (long-acting insulin), 100 units, every 24 hours as needed for blood sugar control and administer 100 units at bedtime if the insulin pump failed. The Physician's Order, dated 07/11/24, directed staff to change the placement of the insulin pump every 10 days in the afternoon. On 07/31/24 at 10:20 AM, observation revealed R26 was lying on her bed with the insulin pump beside her. R26 stated she loved having the pump and that she was happy that she did not get stuck all the time and it was working well for her. On 07/31/24 at 10:20 AM, Licensed Nurse (LN) H stated the insulin pump worked great for R26 and she was doing well with it. LN H further stated that her daughter was one of the nurses on staff and had done a lot of research on insulin pumps and was able to find a doctor who would be in charge of the pump and provided the facility with training and a manual to use if needed. On 07/31/23 at 12:45 PM, Administrative Nurse D stated R26 should have a diabetes care plan and the insulin pump should be addressed on the care plan to provide staff direction for care. The facility's Goals and Objectives, Care Plans policy, dated 04/09, documented care plan should incorporate goals and objectives that lead to the resident's highest obtainable level of independence and are defined as the desired outcome for a specific resident problem. Care plan goals and objectives were derived from information contained in the resident's comprehensive assessment. The facility failed to develop a comprehensive care plan for R26 ' s DM and insulin pump. This placed her at risk for impaired care due to uncommunicated care needs.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R12's Electronic Medical Record (EMR) documented diagnoses of hypertension (HTN-elevated blood pressure), major depressive dis...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R12's Electronic Medical Record (EMR) documented diagnoses of hypertension (HTN-elevated blood pressure), major depressive disorder (major mood disorder which causes persistent feelings of sadness), peripheral vascular disease (PVD- slow and progressive circulation disorder causing narrowing, blockage, or spasms in a blood vessel), dementia (progressive mental disorder characterized by failing memory, confusion), anxiety disorder (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear), occlusive and stenosis (narrowing or constricted) of unspecified carotid artery, hypothyroidism (a condition characterized by decreased activity of the thyroid gland), pure hypercholesterolemia (greater than normal amounts of cholesterol in the blood), chronic kidney disease and Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure), and dysphagia (swallowing difficulty). The Quarterly Minimum Data Set (MDS), dated [DATE], documented R12 had severe cognitive impairment and wandered daily. R12 required substantial/maximal assistance with dressing and personal hygiene, partial to moderate assistance with toileting hygiene, and supervision/touch assistance with mobility with the use of a walker. R12 had frequent incontinence of urine and bowel and no diagnosis of urinary tract infection (UTI). R12 received an antipsychotic (class of medications used to treat major mental conditions that cause a break from reality), antianxiety (class of medications that calm and relax people), antidepressant (class of medications used to treat mood disorders), antibiotic (class of medication used to treat infections), diuretic (medication to promote the formation and excretion of urine), and opioid (medication used to treat pain). The MDS further documented an antipsychotic was received on a routine basis only but had no gradual dose reduction (GDR), and no physician documentation as clinically contraindicated. R12's Care Plan, dated 06/20/24, documented R12's medications had Black Box Warnings (BBW- highest safety-related warning that medications can have assigned by the Food and Drug Administration) with potential reactions and adverse side effects. This included the use of the following: Venlafaxine (antidepressant) could lead to worsening of suicidal thoughts and behaviors Ativan (antianxiety) could be associated with an increase in confusion, loss of balance, and cognitive impairment that looks like dementia and increases the risk of falls, broken hips, and legs. Olanzapine (antipsychotic) is not approved for the treatment of patients with dementia-related psychosis and has an increased risk of death. R12's EMR documented the following physician orders: 02/16/24 venlafaxine 50 milligrams (mg) two times a day for depression. 05/19/23 Ativan 0.5 mg every eight hours PRN for agitation (no stop date). 03/31/23 Olanzapine two times a day for behaviors. R12's Medication Administration Record (MAR) revealed the use of as-needed (PRN) Ativan three times in March 2024, six times in April 2024, eight times in May and June 2024, and four times in July 2024. On 05/14/24 at 10:38 AM, Progress Note documented R12 had increased behaviors requiring the use of PRN Ativan, and a verbal order was received for a urine analysis. On 07/30/24 at 08:01 AM, R12 was in the dining room, dressed and groomed appropriately for the day. On 07/31/24 at 12:53 PM, Administrative Nurse D verified that R12 received an antipsychotic without an approved indication and the required physician documentation. Administrative Nurse D verified R12's PRN Ativan did not have a stop date, and there was no documentation of non-pharmacological interventions prior to use. The facility's Psychotropic Medication Use policy, dated 07/2022, documented that residents will not receive medication that is not clinically indicated to treat a specific condition. Consideration of the use of any psychotropic medication is based on a comprehensive review of the resident. This includes evaluation of the resident's signs and symptoms in order to identify underlying causes. Non-pharmacological approaches are used (unless contraindicated) to minimize the need for medications, permit the lowest possible dose, and allow for discontinuation of medications when possible. Residents on psychotropic medications receive gradual dose reductions (coupled with non-pharmacological interventions) unless clinically contraindicated, in an effort to discontinue these medications. Psychotropic medications are not prescribed or given on a PRN basis unless that medication is necessary to treat a diagnosed specific condition that is documented in the clinical record. PRN orders for psychotropic medications are limited to 14 days. For psychotropic medications that are NOT antipsychotics, if the prescriber or attending physician believes it is appropriate to extend the PRN order beyond 14 days, he or she will document the rationale for extending the use and include the duration for the PRN order. When determining whether to initiate, modify, or discontinue medication therapy, the IDT conducts an evaluation of the resident. The facility failed to ensure R12 did not receive antipsychotic medication without appropriate indications for or required documentation for its use and failed to ensure R12's PRN Ativan had a 14-day stop date or specific duration. This placed the resident at risk for adverse side effects. - R2's Electronic Medical Record (EMR) documented diagnoses of chronic kidney disease, polyosteoarthritis (many sites of inflammation of a joint characterized by pain, swelling, redness, and limitation of movement), weakness, and displaced fracture (broken bone) of the humerus (upper arm bone). The Quarterly Minimum Data Set (MDS), dated [DATE], documented R2 had severe cognitive impairment without delirium (sudden severe confusion, disorientation, and restlessness), psychosis (any major mental disorder characterized by a gross impairment perception), or behaviors. R2 required setup or clean-up assistance and had frequent incontinence of urine and occasional incontinence of bowel. R2 received an antipsychotic (class of medications used to treat major mental conditions that cause a break from reality), antidepressant (class of medications used to treat mood disorders), diuretic (medication to promote the formation and excretion of urine), and opioid (medication to treat pain). The MDS further documented an antipsychotic was received on a routine basis only, had no gradual dose reduction (GDR) attempt, and no physician documentation of GDR as clinically contraindicated. R2's Care Plan, dated 06/06/24, documented R2 was dependent on staff for meeting emotional, intellectual, physical, and social needs due to immobility and lacked the use of quetiapine (antipsychotic) and Black Box Warning (BBW- highest safety-related warning that medications can have assigned by the Food and Drug Administration) or mood state with non-pharmacological interventions. The Physician Order, dated 10/25/23, directed staff to administer quetiapine 25 milligrams (mg) twice a day for anxiety. The Consultant Pharmacist (CP) medication review on 04/17/24 documented that R2 received quetiapine twice a day and recommended attempting a gradual dose reduction twice within the first year, then yearly. The CP requested the physician to evaluate the current therapy and document accordingly. The CP recommendation did not identify the inappropriate indication associated with the use of quetiapine. On 04/18/24, the CP documented the physician requested no changes and would consider GDR next year. The documentation lacked the reason for continued use without a GDR. The Progress Note dated 10/24/23 at 05:55 PM, documented a physician visit with R2 due to pain and increased tearfulness, and orders were received to obtain an x-ray of the left hip and lumbar spine, start morphine (opioid) PRN for pain for two days only. The progress note further documented R2 was upset and thought nobody cared about her and was very tearful. R2's clinical record lacked evidence of documented nonpharmacological interventions attempted and failed or the risks versus benefits of continued use without GDR. On 07/31/24 at 10:33 AM Licensed Nurse (LN) H, reported R2's mood had been good, and she had a history of tearfulness and anxiousness. LN H reported that R2 had been coming out of her room more lately. LN H also stated R2's mood seemed to be related to pain and the physician had made changes to her medication and this had helped. On 07/31/24 at 11:33 AM, Certified Nurse Aide (CNA) P reported R2 was less tearful and anxious. On 07/31/24 at 12:53 PM, Administrative Nurse D verified the antipsychotic was started without documentation of nonpharmacological interventions attempted prior and verified the physician had not provided a rationale for the continued use or lack of GDR. The facility's Psychotropic Medication Use policy, dated 07/2022, documented that residents will not receive medication that is not clinically indicated to treat a specific condition. Consideration of the use of any psychotropic medication is based on a comprehensive review of the resident. This includes evaluation of the resident's signs and symptoms in order to identify underlying causes. Non-pharmacological approaches are used (unless contraindicated) to minimize the need for medications, permit the lowest possible dose, and allow for discontinuation of medications when possible. Residents on psychotropic medications receive gradual dose reductions (coupled with non-pharmacological interventions) unless clinically contraindicated, in an effort to discontinue these medications. The facility failed to ensure R2 did not receive antipsychotic medication without appropriate indications or the required documentation for its use and failed to provide a rationale for the lack of a GDR. This placed the resident at risk for adverse side effects related to psychotropic medication use. The facility had a census of 30 residents. The sample included 13 residents, with seven reviewed for unnecessary medications. Based on observation, record review, and interview, the facility failed to ensure an appropriate indication, or a documented physician rationale, which included the unsuccessful attempts for nonpharmacological symptom management and risk versus benefit for continued use for Resident (R)4, R13, R2, and R12s' antipsychotic (a medication used to treat any major mental disorder characterized by a gross impairment testing) medication and failed to ensure a 14-day stop date or specified duration for R13 and R12's ongoing as needed (PRN) antianxiety (a class of medications that calm and relax people with excessive anxiety, nervousness, or tension). This placed the residents at risk for unintended effects related to psychotropic (alters mood or thought) drug medications. Findings included: - The Electronic Medical Record (EMR) for R4 documented diagnoses of dementia (a progressive mental disorder characterized by failing memory, and confusion) without behavioral disturbance, anxiety (mental or emotional reaction characterized by apprehension, uncertainty, and irrational fear), and depression (abnormal emotional state characterized by exaggerated feelings of sadness, worthlessness, emptiness, and hopelessness). The Quarterly Minimum Data Set (MDS), dated [DATE], documented R4 had moderately impaired cognition and was dependent upon staff for toileting, dressing, and transfers. R4 required substantial assistance from staff for personal hygiene and mobility, and R4 did not ambulate. The MDS documented R4 had periods of feeling down about herself, had no behaviors, and received antidepressants (medication used to treat mood disorders and relieve symptoms of depression) daily. R4's Care Plan, dated 05/10/24, initiated on 08/18/22, directed staff to administer medications as ordered by the physician and monitor for side effects, consult with the pharmacy to consider dosage reduction and monitor for target behaviors. The Physician's Order, dated 06/21/24, directed staff to administer Rexulti (atypical antipsychotic medication), 0.25 milligram (mg), by mouth, in the evening for dementia. The medication was discontinued on 07/10/24. The Physician's Order, dated 07/10/24, directed staff to administer Rexulti, 0.5 mg, by mouth, in the evening for dementia. R4's EMR lacked a documented physician rationale which included unsuccessful attempts for nonpharmacological symptom management and risk versus benefits for the continued Rexulti use. On 07/30/24 at 09:15 AM, observation revealed R4 in the doorway of her room. R4 was very pleasant and stated she was very happy with her care. On 07/30/24 at 09:00 AM, Certified Nurse Aide (CNA) O stated R4 did not have the typical behaviors but did obsess about a male resident in the facility that she was friends with and always wanted to be with. On 07/31/24 at 09:20 AM. Licensed Nurse (LN) H stated R4 would get upset if she wanted to watch the news out in the living room area and other residents were watching something else but said she had never been aggressive with other residents. On 07/31/24 at 12:45 PM, Administrative Nurse D stated the family requested she be placed on the medication due to the obsessive calls to her family. Administrative Nurse D further stated the Consultant Pharmacist recommended a reduction in the medication due to the obsessive phone calls to family were less frequent and that the medication was not appropriate for residents with dementia, so the physician did decrease the dose. The facility's Antipsychotic Use policy, dated 07/22, documented that residents would not receive medications that were not clinically indicated to treat a specific condition and would be prescribed at the lowest possible dosage, for the shortest period of time and are subject to gradual dose reduction and re-review. Diagnosis of a specific condition for which antipsychotic medications are necessary to treat will be based on a comprehensive assessment of the resident. Residents would be informed of the recommendations, risks, benefits, purpose, and potential adverse consequences of the medication use. The facility failed to ensure R4 did not receive antipsychotic medication without an appropriate indication or required documentation for its use. This placed R4 at risk for adverse side effects. - The Electronic Medical Record (EMR) for R13 documented diagnoses of dementia (progressive mental disorder characterized by failing memory, and confusion) without behavioral disturbance, hypertension (elevated blood pressure), and depression (abnormal emotional state characterized by exaggerated feelings of sadness. The Quarterly Minimum Data Set (MDS), dated [DATE], documented R13 had severely impaired cognition. R13 required substantial assistance for toileting, dressing, and personal hygiene. R13 required supervision with transfers and ambulation. The MDS documented R13 received an antidepressant (medication used to treat mood disorders and relieve symptoms of depression). R13's Care Plan, dated 06/20/24 and initiated on 03/09/20, documented R13 had dementia and would sometimes wander and directed staff to cue, reorient, and supervise as needed. The care plan directed staff to administer medications as ordered, document for side effects and effectiveness, and report any signs of depression or anxiety. The Physician's Order, dated 05/30/24, directed staff to administer Ativan (an antianxiety medication), 1 milligram, by mouth, four times per day, as needed for agitation. The order lacked a stop date. The Physician's Order, dated 07/26/24, directed staff to administer Risperdal (an antipsychotic medication), 0.25 milligrams (mg), by mouth, twice per day for dementia without behavioral disturbance. R13's EMR lacked a documented physician rationale which included unsuccessful attempts for nonpharmacological symptom management and risk versus benefits for the continued Risperdal use. On 07/30/24 at 10:32 AM, observation revealed Certified Nurse Aide (CNA) M placed a gait belt around R13's wait, and CNA M and CNA P assisted R13 to stand up in front of her walker to ambulate to the bathroom. Staff assisted R13 with personal care, stood her up, and assisted her back to her recliner without resistance with care. On 07/30/24 at 09:00 AM, Certified Nurse Aide O stated R13 had behaviors and was at times resistant to care. On 07/31/24 at 09:20 AM, Licensed Nurse (LN) H stated R13 had advanced dementia, was resistant to care with staff, and was recently placed on Risperdal. Licensed Nurse H further stated R13 also received Ativan as needed on her shower days. On 07/31/24 at 12:45 PM Administrative Nurse D stated she was unaware that the Ativan required a 14-day stop date and of the inappropriate indication for Risperdol. Administrative Nurse D stated she would work with the physician on the Risperdal. The facility's Antipsychotic Use policy, dated 07/22, documented that residents would not receive medications that were not clinically indicated to treat a specific condition and would be prescribed at the lowest possible dosage, for the shortest period of time and are subject to gradual dose reduction and re-review. Diagnosis of a specific condition for which antipsychotic medications are necessary to treat will be based on a comprehensive assessment of the resident. Residents would be informed of the recommendations, risks, benefits, purpose, and potential adverse consequences of the medication use. Residents who received as-needed psychotropic medication would not be renewed beyond 14 days unless the healthcare practitioner had evaluated the resident for the appropriateness of that medication and documented the rationale for continued use. The facility failed to ensure R13 did not receive antipsychotic medication without an appropriate indication or the required documentation for its use and failed to ensure R13's Ativan had a 14-day stop date or specified duration. This placed the resident at risk for adverse side effects.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Staffing Data (Tag F0851)

Could have caused harm · This affected most or all residents

The facility had a census of 30 residents. The sample included 13 residents. Based on the interview and record review, the facility failed to submit complete and accurate information to the federal re...

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The facility had a census of 30 residents. The sample included 13 residents. Based on the interview and record review, the facility failed to submit complete and accurate information to the federal regulatory agency through Payroll Based Journaling (PBJ) when the facility failed to submit accurate staffing hour date for all direct care personnel as required. This placed the residents at risk for unidentified issues with inadequate staffing. Findings included: - The PBJ report provided by the Centers for Medicare & Medicaid Services (CMS) for Fiscal Year (FY) 2024 Quarter 2 documented the metric for Registered Nurse (RN) hours and Licensed Nurse (LN) Coverage 24hours/Day was suppressed for the facility and quarter. The PBJ report for FY 2023 Quarter 4 documented 13 dates the facility did not have LN coverage. A review of the nursing schedule and timesheet payroll for FY 2023 Quarter 4 and FY 2024 Quarter 2 revealed LN and RN coverage. On 07/31/24 at 08:05 AM, Administrative Staff A reported he was responsible for submitting the PBJ information and verified he had an inaccurate submission for FY 2023 Quarter 4. Administrative Staff A verified he did not make the submission deadline for FY Quarter 2. The facility's Reporting Direct Care Staffing Information(Payroll-Based Journal) policy, dated 08/2022, documented direct care staffing information is reported electronically to CMS through the Payroll-Based Journal system. Direct care staffing information is submitted on the schedule specified by CMS, but no less frequently than quarterly. Staffing information is collected daily and reported for each fiscal quarter no later than 45 days after the end of the reporting quarter. The facility failed to submit accurate information to CMS PBJ. This placed the residents at risk for unidentified issues with inadequate staffing.
Dec 2022 1 deficiency 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

The facility identified a census of 26 residents, with three reviewed for falls. Based on observation, record review, and interview the facility failed to ensure Resident (R) 1 was free from falls whe...

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The facility identified a census of 26 residents, with three reviewed for falls. Based on observation, record review, and interview the facility failed to ensure Resident (R) 1 was free from falls when facility staff failed to follow R1's care plan for two staff assistance with bathing. On 11/16/22 at approximately 07:05 PM, Certified Nurse's Aide (CNA) M assisted R1 in the shower. R1 was in the shower chair when CNA M turned to get wash cloths and left R1 alone on the shower chair, which led to R1 falling off of the shower chair and sustaining a laceration to the top of her scalp measuring 2.2 centimeters (cm) by 2.3 cm. R1 was transported to the emergency department and it was determined that R1 sustained a subdural hematoma (collection of blood on the surface of the brain). This deficient practice placed R1 at risk for fall and injury. Findings included: - R1's Electronic Medical Record (EMR) documented R1 had diagnoses of Alzheimer's disease (progressive mental deterioration characterized by confusion and memory failure), dementia (progressive mental disorder characterized by failing memory, confusion), and transient cerebral ischemic attacks (TIA - episode of cerebrovascular insufficiency). R1's Quarterly Minimum Data Set (MDS), dated 08/24/22, documented a Brief Interview for Mental Status (BIMS) assessment could not be completed as R1 was rarely/never understood. The MDS documented R1 had short and long-term memory problems. The MDS documented R1 required total assistance of one to two staff for bed mobility, transfer, dressing, eating, toilet use, personal hygiene, and bathing. The Activity of Daily Living Care Plan, dated 04/05/22, documented R1 was totally dependent upon two staff assistance for bathing five times a week. The Dementia/Cognitive Loss Care Area Assessment (CAA), dated 05/24/22 documented R1 had a decreased ability to make herself understood or to understand others and exhibited confusion, disorientation, and forgetfulness. The Falls CAA, dated 05/24/22, documented R1 had internal risk factors for falls including cerebral vascular accident (an interruption in the blood flow to cells in the brain), TIA, incontinence, delirium, and Alzheimer's disease. The Nurses Note, dated 08/27/22 documented R1 was noted to have seizure like activity. R1 had a fixed stare with her head hung down, drooling, jerking/twitching movements, and was unable to be aroused. The activity noted was the same seizure-like activity that presented in the past related to R1's seizure disorder. The Skin/Wound Note, dated 10/10/22, documented R1 had blood coming from her mouth. Upon assessment two teeth marks were noted to the inside of R1's bottom lip. R1's daughter notified and R1's daughter stated R1 probably had a seizure. The Morse Fall Scale, dated 10/12/22, documented R1 had a score of 15, which indicated R1 was a low risk for falling. The Health Status Note, dated 11/07/22, documented R1 was yelling and then her face tensed up. R1's mouth was clenched up and saliva was drooling out of her mouth. The Health Status Note, dated 11/14/22, documented R1 was not acting herself, was very sleepy, her eyes were open in a fixed stare, and R1 was twitching. The note documented R1 responded in this manner prior to or after seizure activity. The Health Status Note, dated 11/15/22, documented staff heard R1 yell and R1 was lightly blowing out of her mouth and slight drool in the corner of her mouth and R1 was shivering. The episode was documented as lasting three minutes. The Health Status Note, dated 11/16/22, documented R1's responsible party was notified of R1's seizure activity. The Incident Note, dated 11/16/22 at approximately 07:05 PM, R1 was in the shower room with CNA M. R1 fell out of the shower chair when CNA M's back was turned. R1 was face down on the floor of the shower room in front of the shower chair. CNA M stated, she turned around to grab a washcloth and R1 fell out of the shower chair. Blood was noted to pooling out of the left side of R1's forehead. A laceration was noted above R1's left eye and ice was applied. R1 was alert and disoriented. R1 remained on the floor with continuous head support. Emergency Medical Staff arrived at 07:45 PM. R1 was noted to be having seizure activity the night before and appeared to have another seizure that resulted in her fall. The Health Status Note, dated 11/16/22, documented the facility had received an update regarding R1's status from the hospital. R1 was in the intensive care unity with four to five brain bleeds. The Health Status Note, dated 11/17/22, documented the hospital was going to keep R1 for a couple of days as she had brain bleeds. R1 will have another scan in a couple of days and will be placed on seizure medication. The Skin/Wound Note, dated 11/23/22, documented R1 had a sutured laceration to the top of her scalp that measured 2.2 cm by 2.3 cm. On 12/28/22 at 11:30 AM, CNA M stated that she had turned around to get a washcloth while R1 was sitting in the shower chair and out of the corner of her eye she saw R1 jerk and shake before falling out of the shower chair. On 12/28/22 at 11:45 AM, CNA N stated R1 was a two-person assist getting into the shower chair but then was a one-person assist with the actual shower. On 12/28/22 at 01:30 PM, Administrative Nurse D verified that R1's Care Plan documented R1 was to have two staff assistance with bathing. Administrative Nurse D stated with R1 having frequent seizure activity, there should always have been two staff assistance with R1 in the shower. The facility's Fall Policy, revised March of 2018, documented nursing staff will seek to identify and document resident risk factors for falls and establish a resident-centered falls prevention plan based on relevant assessment information. The facility's undated Assisting Resident with a Spa Bath or Whirlpool Bath, policy, documented all resident's residing in the facility will receive care, treatment and services according to the resident's individualized care plan. The facility failed to prevent R1 from falling in the shower room due to not following her individualized care plan regarding bathing which resulted in acute injury requiring intensive care in the hospital. The facility completed education regarding following appropriate level of assistance and following residents' care planned directives for all staff on 11/21/22 so the deficient practice was determined to be past noncompliance. -
Aug 2022 8 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

The facility had a census of 31. The sample included 12 residents. Based on record review, interview and observation the facility failed to treat residents with respect, dignity, and privacy during me...

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The facility had a census of 31. The sample included 12 residents. Based on record review, interview and observation the facility failed to treat residents with respect, dignity, and privacy during medication administration. This placed the resident at risk for impaired psychosocial wellbeing. Findings included: - On 07/28/22 at 12:05 PM, observation revealed Licensed Nurse (LN) G obtained Resident (R)2's blood sugar reading using a glucometer (a blood glucose meter monitor device that you test the amount of glucose [sugar] in the blood) from R2's left index finger at the table in the main dining room, with two other resident seated at the table and 13 other residents seated in the dining room eating lunch. On 08/02/22 at 10:15 AM, Administrative Nurse D stated staff should not check residents' blood sugar at the dining room table; they should take the resident to the room or to a private area. The facility's Quality of Life policy, dated August 2009, documented each resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect and individuality. Resident shall always be treated with dignity and respect. Staff shall promote, maintain, and protect resident privacy, including bodily privacy during assistance with personal cares and during treatment procedures. The facility failed to promote care for R2 in a manner to maintain and enhance dignity and respect placing the resident at risk or impaired psychosocial wellbeing.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 31 residents. The sample included 12 residents with five reviewed for unnecessary medication. Based...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 31 residents. The sample included 12 residents with five reviewed for unnecessary medication. Based on observation, interview and record review the facility failed to care plan the use of antipsychotic medications (class of medications used to manage delusions, hallucinations, and paranoia). This deficient practice placed Resident (R)3 at risk for unmet care needs related to the use of the antipsychotic medications. Findings included: - R3's Physician Order Sheet (POS), dated 04/12/22, documented diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion) with behavioral disturbance and major recurrent depressive disorder. The Quarterly Minimum Data Set (MDS), dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 10 and no behaviors. The MDS documented the resident required limited to extensive assistance with most activities of daily living (ADLs). The MDS documented R3 received an antipsychotic medication seven days during the lookback period. The Medication Care Plan, dated 07/20/22, directed staff to provide medications whole, monitor for side effects, and effectiveness. The care plan directed staff to obtain and monitor lab work as ordered, report results to the physician and follow up as indicated. The care plan lacked mention of antipsychotic medications. The Physician Order, dated 06/30/22, directed staff to administer Seroquel (antipsychotic) 50 milligrams (mg) at bedtime for sleep. The Medication Administration Record (MAR), dated July 2022, directed staff to monitor for side effects of antipsychotic medications (Seroquel) such as but not limited to: stiffness of neck, dry mouth, blurred vision, constipation, urinary retention, drowsiness, increased falls or dizziness, insomnia (inability to sleep), and confusion. On 07/28/22 at 03:30 PM, observation revealed R3 sat in her wheelchair in the living room visiting with family and other residents. Further observation revealed R3 leaned to one side, her right arm dangled toward the floor, and her eyes were closed. On 08/01/22 at 145 PM, Certified Nurse Aid O stated R3 falls asleep in her chair. She stated staff encouraged R3 to sleep in her bed when staff saw her slumping in her wheelchair. On 08/02/22 at 11:55 AM, Administrative Nurse E verified the use of Seroquel had not been care planned and no targeted behaviors were monitored. The facility's Pharmacy Services policy, dated April 2007 recorded the facility shall accurately and safely provide or obtain pharmacy services, including the provision of routine and emergency medication and biologicals, and the services of a licensed pharmacist. The facility shall contract with a licensed Pharmacist to help it obtain and maintain timely and appropriate pharmacy services that support residents' needs, are consistent with current standards of practice, and meet state and federal requirements. This includes, but not limited to, collaborating with the facility and Medical Director to: Help the facility develop procedures and evaluate pharmacy services related to recommend current resources to help staff to understand and identify medications and related information such as contraindications, adverse consequences, and appropriate monitoring, and help the facility identify and address educational and informational needs about medications for staff, practitioners, residents, and families The facility failed to care plan the use of Seroquel and behavior interventions to provide for R3, placing the resident at risk to not have her needs met.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 31 residents. The sample included 12 residents. Based on observation, record review and interview t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 31 residents. The sample included 12 residents. Based on observation, record review and interview the facility failed to complete a safe-smoking evaluation for one sampled resident, Resident (R) 6. This placed the resident at risk for unsafe smoking practices and accidents while smoking. Findings included: - The Physician Order Sheet (POS), dated 06/03/22, documented diagnoses of anxiety (mental health disorder characterized by worry and fear that interferes with daily life), depression (mental health disorder characterized by persistent depressed mood that impairs daily life), cerebrovascular accident (CVA-sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain), and hemiplegia (paralysis of one side of the body). The Quarterly Minimum Data Set (MDS), dated [DATE], recorded R6 had a Brief Interview for Mental Status (BIMS) score of 10 (moderately impaired cognition). The MDS recorded R6 required extensive staff assistance with transfers, had impaired range of motion of the extremities on one side of the body, and used a wheelchair for mobility. The Smoking Care Plan, dated 05/11/22, directed staff to provide R6 with a copy of the facility's Smoking Policy, and educate the resident about smoking times, locations, safety concerns, and staff supervision. Review of R6's medical record lacked documentation the facility completed a safe smoking evaluation for the resident since 2019. On 07/28/22 at 10:15 AM, observation revealed R6 smoked outside with staff supervision. On 07/28/22 at 11:00 AM, Administrative Nurse E stated the facility had not completed a smoking assessment for R6 since 2019. The facility's Smoking Policy, dated 07/2017, directed staff to complete a safe smoking evaluation for residents quarterly, upon a significant change, and as determined by staff. The facility failed to complete a safe smoking evaluation for R6, placing the resident at risk for unsafe smoking practices and accidents while smoking.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 31 residents. The sample included 12 residents with one reviewed for bladder incontinence. Based on...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 31 residents. The sample included 12 residents with one reviewed for bladder incontinence. Based on observation, interview and record review the facility failed to develop and initiate a toileting program for Resident (R) 4 who was assessed as being a good candidate for bladder retraining to improve urinary continence. This deficient practice placed R4 at risk for increased incontinence. Findings included: - R4's Physician Order Sheet (POS), dated 04/17/22, documented diagnoses of amnesia (condition characterized by the inability of a person to recall facts or previous experiences), diabetes (disease in which the body's ability to produce or respond to the hormone insulin is impaired, resulting in abnormal metabolism of carbohydrates and elevated levels of glucose in the blood and urine) and prostate cancer (form of cancer that begins in the gland cells of the prostate, which is found only in males). The admission Minimum Data Set (MDS), dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of nine, indicating moderate cognitive impairment. The MDS documented R4 required supervision for eating, limited staff assistance for transfers, toileting, hygiene and walking. The MDS documented R4 was on a toileting program, had frequent urinary incontinence, and received diuretic (class of medicine which promotes the formation and excretion of urine) medication seven days of the lookback period. The Urinary Care Area Assessment (CAA), dated 04/14/22, was blank. The Quarterly MDS, dated 07/15/22, documented a toileting trial had been attempted, was not used currently, and R4 was always continent. The Care Plan, dated 6/30/22, directed staff to provide stand-by assistance for toileting. The care plan documented the resident stated he would call if he needed to go to the bathroom and may need assistance with getting pants up and down and personal hygiene in the morning and before bed. R4 wore incontinence briefs for his incontinent episodes The Bowel and Bladder Assessment, dated 04/08/22, documented R4 did not always appropriately void without incontinence, but at least daily he was able to get to the toilet with assistance of one staff. The assessment documented R4 was a good candidate for urinary retraining. The Bowel and Bladder Assessment, dated 07/08/22, documented R4 did not always appropriately void without incontinence, but at least daily he was able to get to the toilet independently but slowly; he was forgetful and usually aware of the need to toilet. The assessment documented R4 was a good candidate for urinary retraining. The clinical record lacked evidence of a toileting program and/or urinary retraining for R4. The facility documentation tracking for toileting documented R4 was incontinent at least one time each day and required supervision to limited staff assistance with toileting. On 07/28/22 at 12:40 PM, observation revealed R4 sat at the dining table with his walker nearby. At 12:50 PM, he ambulated with his walker, back to his room. Licensed Nurse (LN) H assisted him the rest of the way down the hall and did not offer toileting assistance or cue him to toilet. The resident then went to the living room and sat at the big table for a visit with his family. On 07/28/22 at 01:33 PM, observation revealed R4 up with walker and LN H assisted him back to his room, guided him to his recliner, and assisted him to sit. She asked if he needed anything else and he replied no, thank you. On 07/28/22 at 03:27 PM, Certified Nurse Aide (CNA) M looked into R4's room and then stated she was going to give him a shower. At 03:50 PM, they came back from the shower. CNA M stated R4 had been continent, but she thought he went to the bathroom on his own before she went to his room. On 07/28/22 at 220 PM, CNA N stated she cued the resident to toilet, but he was sometimes incontinent. CNA N stated she tried to cue him to go to the bathroom before meals. On 07/28/22 at 04:07 PM, Administrative Nurse E stated staff usually do a 7-day voiding pattern on admission. The facility lacked documentation of the voiding assessment and Administrative Nurse E verified they had no analysis of the voiding pattern and toileting schedule even though the resident was documented as a good candidate for retraining. On 08/01/22 at 01:45 PM, CNA O stated R4 had no toileting plan, and was not on a scheduled toileting. The facility's Urinary Continence and Incontinence policy, dated 12/2010, documented the staff and practitioner would appropriately screen for and manage individuals with urinary incontinence. As appropriate, based on assessment, the staff would provide scheduled toileting, prompted voiding, or other interventions to try to manage incontinence. The facility failed to develop and initiate a toileting program for R4 who was assessed as being a good candidate for bladder retraining, placing R4 at risk for increased incontinence.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R26's Physician Order Sheet (POS), dated 06/23/22 documented diagnoses of dementia (progressive mental disorder characterized ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R26's Physician Order Sheet (POS), dated 06/23/22 documented diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion) with behavioral disturbance, and anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear.) R26's Quarterly Minimum Data Set (MDS), dated [DATE], recorded the resident had severely impaired cognition with inattentive behaviors that come and go. The MDS recorded the resident required extensive assistance of one to two staff for bed mobility, locomotion on the unit, dressing and personal hygiene. The MDS documented R26 received an antipsychotic (a class of medications used to manage delusions, hallucinations, and paranoia) medication seven days during the lookback period. R26's Behavioral Care Area Assessment, dated 01/08/22 recorded the resident wandered 1-3 days a week and had a diagnosis of dementia. R26's Medication Care Plan, dated 06/15/22 directed staff to monitor the resident's behaviors. R26 may call 911 (police/emergency phone number) when she does not get her pain medication and antianxiety medications when requested. The care plan documented the resident would get bossy with roommates and could be verbally aggressive towards others. R26's Abnormal Involuntary Movement Scale (AIMS) Assessment, (assessment for detection of involuntary movements related to use of antipsychotic) dated 06/11/22, recorded a score of zero. (A score of two or higher indicates the resident has involuntary movements) The Physician Order, dated 06/22/22, directed the staff to administer R26 Zyprexa (antipsychotic medication) for a diagnosis of dementia with delusions. The Pharmacy Consult review on 04/26/22 recommended the physician attempt a gradual dose reduction (GDR) twice within the first year then yearly and to evaluate current therapy. The physician declined the pharmacist recommendation for a GDR. The recommendation lacked evidence the CP identified and reported the inappropriate diagnosis for Zyprexa. On 07/28/22 at 08:00 AM, observation revealed the resident stood at her doorway and was confused. She did not know where to go, if she had eaten breakfast, or which way the dining room was. R26 told the staff she felt good that morning and staff assisted her to the dining room to eat breakfast. On 08/01/22 at 10:20 AM, Administrative Staff E verified the inappropriate diagnosis of dementia with delusions for R26's use of the Zyprexa medications. Administrative Nurse E further acknowledged there were no recommendations from the pharmacist for an appropriate diagnosis for the use of the Zyprexa. The facility's Psychotropic Medication Monitoring policy, undated, documented the facility would use and administer psychotropic medications appropriately working with the interdisciplinary team to ensure the appropriate use, evaluation and monitoring. The facility would make every effort to comply with State and Federal regulations related to the use of psychopharmacological medications in the facility to include regular review for continued need, appropriate dose, side effects, risk and/or benefits. The facility supports the appropriate use of psychopharmacologic medications that are therapeutic and enabling for residents suffering from mental illness while recognizing that the use of psychopharmacologic medications for dementia related behaviors is inappropriate in most cases but rather the use of non-pharmacological interventions based on individual needs of the resident needs, preferences and routines is the most appropriate and first -line treatment for dementia related behaviors. The facility's Pharmacy Services policy, dated April 2007 recorded the facility shall accurately and safely provide or obtain pharmacy services, including the provision of routine and emergency medication and biologicals, and the services of a licensed pharmacist. The facility shall contract with a licensed Pharmacist to help it obtain and maintain timely and appropriate pharmacy services that support residents' needs, are consistent with current standards of practice, and meet state and federal requirements. This includes, but not limited to, collaborating with the facility and Medical Director to: Help the facility develop procedures and evaluate pharmacy services related to recommend current resources to help staff to understand and identify medications and related information such as contraindications, adverse consequences, and appropriate monitoring, and help the facility identify and address educational and informational needs about medications for staff, practitioners, residents, and families The facility failed to ensure the CP identified and reported to the facility, Director of Nursing (DON), medical director, and physician the inappropriate diagnosis for R26's use of antipsychotic medication, Zyprexa. This placed the resident at risk for inappropriate use of an antipsychotic medication. The facility had a census of 31 residents. The sample included 12 residents with five reviewed for unnecessary medication. Based on observation, interview and record review the facility failed to ensure the Consultant Pharmacist (CP) identified and reported to the physician and the director of nursing (DON) that antipsychotic medications (class of medications used to manage delusions, hallucinations, and paranoia) had an inappropriate diagnosis per CMS (Center for Medicare/Medicaid Services) guidelines. The facilty further failed to ensure the phsyician responded to the CP's recommendation. This deficient practice placed Residents (R)3, R14, and R26 at risk for adverse effects from the use of the antipsychotic medications. Findings included: - R3's Physician Order Sheet (POS), dated 04/12/22, documented diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion) with behavioral disturbance and major recurrent depressive disorder. The Quarterly Minimum Data Set (MDS), dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 10 and no behaviors. The MDS documented the resident required limited to extensive assistance with most activities of daily living (ADLs). The MDS documented R3 received an antipsychotic medication seven days during the lookback period. The Medication Care Plan, dated 07/20/22, directed staff to provide medications whole, monitor for side effects, and effectiveness. The care plan directed staff to obtain and monitor lab work as ordered, report results to the physician and follow up as indicated. The Physician Order, dated 06/30/22, directed staff to administer Seroquel (antipsychotic) 50 milligrams (mg) at bedtime for sleep. The Medication Administration Record (MAR), dated July 2022, directed staff to monitor for side effects of antipsychotic medications (Seroquel) such as but not limited to: stiffness of neck, dry mouth, blurred vision, constipation, urinary retention, drowsiness, increased falls or dizziness, insomnia (inability to sleep), and confusion. The CP's Drug Regimen Review, dated 03/01/22, requested an antipsychotic gradual dose reduction (GDR). The review stated the resident currently receives quetiapine (Seroquel) 50mg. It is recommended to attempt a gradual dose reduction twice within the first year, then yearly. Please evaluate current therapy and document accordingly. The physician did not respond to the recommendation or provide a risk versus benefit statement. The consultant pharmacist did not note the inappropriate diagnosis of sleep. On 07/28/22 at 03:30 PM, observation revealed R3 sat in her wheelchair in the living room visiting with family and other residents. Further observation revealed R3 leaned to one side, her right arm dangled toward the floor, and her eyes were closed. On 08/01/22 at 01:45 PM, Certified Nurse Aid O stated R3 falls asleep in her chair. She stated staff encouraged R3 to sleep in her bed when staff saw her slumping in her wheelchair. On 08/02/22 at 09:05 AM, Administrative Nurse D verified the diagnosis of sleep was inappropriate for the use of Seroquel. She verified the consultant pharmacist had not identified the inappropriate diagnosis. On 08/02/22 at 11:55 AM, Administrative Nurse E verified the use of Seroquel had not been care planned and no targeted behaviors were monitored. The facility's Pharmacy Services policy, dated April 2007 recorded the facility shall accurately and safely provide or obtain pharmacy services, including the provision of routine and emergency medication and biologicals, and the services of a licensed pharmacist. The facility shall contract with a licensed Pharmacist to help it obtain and maintain timely and appropriate pharmacy services that support residents' needs, are consistent with current standards of practice, and meet state and federal requirements. This includes, but not limited to, collaborating with the facility and Medical Director to: Help the facility develop procedures and evaluate pharmacy services related to recommend current resources to help staff to understand and identify medications and related information such as contraindications, adverse consequences, and appropriate monitoring, and help the facility identify and address educational and informational needs about medications for staff, practitioners, residents, and families The facility failed to ensure the Consultant Pharmacist identified and reported to the facility, Director of Nursing (DON), medical director, and physician the inappropriate diagnosis for the use of R3's Seroquel, placing the resident at risk for adverse side effects. - R14's Physician Order Sheet (POS), dated 06/03/22, documented diagnoses of dementia (a group of conditions characterized by impairment of at least two brain functions, such as memory loss and judgment) anxiety disorder (persistent feeling of anxiety or dread), and psychotic disorder with delusions (severe mental disorders that cause abnormal thinking and perceptions). The Significant Change Minimum Data Set (MDS), dated [DATE], documented R14 had short- and long-term memory problems and severe cognitive impairment. The MDS documented R14 required total staff assistance with most activities of daily living and received antipsychotic medications seven days of the lookback period. The Care Area Assessment (CAA), dated 05/24/22, for psychotropic (altering mood or thought) and cognitive loss was blank. The Medication Care Plan, dated 05/04/22, documented R14 received medications with a Black Box Warning (BBW-a warning of potential serious adverse effects) including ziprasidone (Geodon- an antipsychotic). The BBW stated elderly patients with dementia-related psychosis treated with antipsychotic drugs are at an increased risk of death. Administer medications as ordered, monitor for side effects and effectiveness, review medications and record possible causes of cognitive decline. The Physician Order, dated 04/27/22, directed staff to administer ziprasidone, 40 mg, twice daily, for preventative related to dementia. The CP's Drug Regimen Review, dated 08/26/21, recommended an antipsychotic GDR for ziprasidone 40mg twice daily. It is recommended to attempt a gradual dose reduction twice within the first year, then yearly. Please evaluate current therapy and document accordingly. The physician did not respond to the recommendation or provide a risk versus benefit statement. The CP's Drug Regimen Review, dated 01/26/22, stated the resident was currently taking ziprasidone 40mg daily, with diagnosis listed as dementia with behavioral disturbances. This was not an approved diagnosis for antipsychotic use in elderly patients. Please review current therapy and document accordingly. The physician did not respond to the recommendation or provide a risk versus benefit statement. On 08/01/22 at 08:03 AM, observation revealed R14 in a low bed with a fall mat in front of the bed. The lights were off and R14 was covered. She did not respond to a knock at the door. On 08/02/22 at 08:52 AM, Administrative Nurse D agreed that preventative was an inappropriate diagnosis for the use of ziprasidone. She stated staff were to send recommendations again to the physician if they do not respond to the requests for an appropriate diagnosis. The physician did not follow through with the requests for an appropriate diagnosis for the ziprasidone. The facility's Pharmacy Services policy, dated April 2007 recorded the facility shall accurately and safely provide or obtain pharmacy services, including the provision of routine and emergency medication and biologicals, and the services of a licensed pharmacist. The facility shall contract with a licensed Pharmacist to help it obtain and maintain timely and appropriate pharmacy services that support residents' needs, are consistent with current standards of practice, and meet state and federal requirements. This includes, but not limited to, collaborating with the facility and Medical Director to: Help the facility develop procedures and evaluate pharmacy services related to recommend current resources to help staff to understand and identify medications and related information such as contraindications, adverse consequences, and appropriate monitoring, and help the facility identify and address educational and informational needs about medications for staff, practitioners, residents, and families The facility failed to ensure the physician responded to the CP's recommendation regarding the inappropriate diagnosis for the use of R14's ziprasidone, placing the resident at risk for adverse side effects.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R26's Physician Order Sheet (POS), dated 06/23/22 documented diagnoses of dementia (progressive mental disorder characterized ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R26's Physician Order Sheet (POS), dated 06/23/22 documented diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion) with behavioral disturbance, and anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear.) R26's Quarterly Minimum Data Set (MDS), dated [DATE], recorded the resident had severely impaired cognition with inattentive behaviors that come and go. The MDS recorded the resident required extensive assistance of one to two staff for bed mobility, locomotion on the unit, dressing and personal hygiene. The MDS documented R26 received an antipsychotic (a class of medications used to manage delusions, hallucinations, and paranoia) medication seven days during the lookback period. R26's Behavioral Care Area Assessment, dated 01/08/22 recorded the resident wandered 1-3 days a week and had a diagnosis of dementia. R26's Medication Care Plan, dated 06/15/22 directed staff to monitor the resident's behaviors. R26 may call 911 (police/emergency phone number) when she does not get her pain medication and antianxiety medications when requested. The care plan documented the resident would get bossy with roommates and could be verbally aggressive towards others. R26s Abnormal Involuntary Movement Scale (AIMS) Assessment, (assessment for detection of involuntary movements related to use of antipsychotic) dated 06/11/22, recorded a score of zero. (A score of two or higher indicates the resident has involuntary movements) The Physician Order, dated 06/22/22, directed the staff to administer R26 Zyprexa (antipsychotic medication) for a diagnosis of dementia with delusions. On 07/28/22 at 08:00 AM, observation revealed the resident stood at her doorway and was confused. She did not know where to go, if she had eaten breakfast, or which way the dining room was. R26 told the staff she felt good thats morning and staff assisted her to the dining room to eat breakfast. On 08/01/22 at 10:20 AM, Administrative Nurse E verified dementia with delusions was not an appropriate diagnosis for a resident who received Zyprexa. She verified the pharmacist had not addressed the inappropriate diagnosis, and the physician had failed to change the diagnosis for the medication. The facility's Psychotropic Medication Monitoring policy, undated, documented the facility would use and administer psychotropic medications appropriately working with the interdisciplinary team to ensure the appropriate use, evaluation and monitoring. The facility would make every effort to comply with State and Federal regulations related to the use of psychopharmacological medications in the facility to include regular review for continued need, appropriate dose, side effects, risk and/or benefits. The facility supports the appropriate use of psychopharmacologic medications that are therapeutic and enabling for residents suffering from mental illness while recognizing that the use of psychopharmacologic medications for dementia related behaviors is inappropriate in most cases but rather the use of non-pharmacological interventions based on individual needs of the resident needs, preferences and routines is the most appropriate and first -line treatment for dementia related behaviors. The facility failed to ensure an appropriate diagnosis for the use of R26's Zyprexa placing the resident at risk for adverse side effects. The facility had a census of 31 residents. The sample included 12 residents with five reviewed for unnecessary medication. Based on observation, interview and record review the facility failed to ensure antipsychotic medications (class of medications used to manage delusions, hallucinations, and paranoia) were used for an appropriate diagnosis per CMS (Center for Medicare/Medicaid Services) guidelines. This deficient practice placed Residents (R)3, R14, and R26 at risk for adverse effects from the use of the antipsychotic medications. Findings included: - R3's Physician Order Sheet (POS), dated 04/12/22, documented diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion) with behavioral disturbance and major recurrent depressive disorder. The Quarterly Minimum Data Set (MDS), dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 10 and no behaviors. The MDS documented the resident required limited to extensive assistance with most activities of daily living (ADLs). The MDS documented R3 received an antipsychotic medication seven days during the lookback period. The Medication Care Plan, dated 07/20/22, directed staff to provide medications whole, monitor for side effects, and effectiveness. The care plan directed staff to obtain and monitor lab work as ordered, report results to the physician and follow up as indicated. The Physician Order, dated 06/30/22, directed staff to administer Seroquel (antipsychotic) 50 milligrams (mg) at bedtime for sleep. The Medication Administration Record (MAR), dated July 2022, directed staff to monitor for side effects of antipsychotic medications (Seroquel) such as but not limited to: stiffness of neck, dry mouth, blurred vision, constipation, urinary retention, drowsiness, increased falls or dizziness, insomnia (inability to sleep), and confusion. On 07/28/22 at 03:30 PM, observation revealed R3 sat in her wheelchair in the living room visiting with family and other residents. Further observation revealed R3 leaned to one side, her right arm dangled toward the floor, and her eyes were closed. On 08/01/22 at 145 PM, Certified Nurse Aid O stated R3 falls asleep in her chair. She stated staff encouraged R3 to sleep in her bed when staff saw her slumping in her wheelchair. On 08/02/22 at 09:05 AM, Administrative Nurse D verified the diagnosis of sleep was inappropriate for the use of Seroquel. On 08/02/22 at 11:55 AM, Administrative Nurse E verified the use of Seroquel had not been care planned and no targeted behaviors were monitored. The facility's Psychotropic Medication Monitoring policy, undated, documented the facility would use and administer psychotropic medications appropriately working with the interdisciplinary team to ensure the appropriate use, evaluation and monitoring. The facility would make every effort to comply with State and Federal regulations related to the use of psychopharmacological medications in the facility to include regular review for continued need, appropriate dose, side effects, risk and/or benefits. The facility supports the appropriate use of psychopharmacologic medications that are therapeutic and enabling for residents suffering from mental illness while recognizing that the use of psychopharmacologic medications for dementia related behaviors is inappropriate in most cases but rather the use of non-pharmacological interventions based on individual needs of the resident needs, preferences and routines is the most appropriate and first -line treatment for dementia related behaviors. The facility failed to ensure an appropriate diagnosis for the use of R3's Seroquel, placing the resident at risk for adverse side effects. - R14's Physician Order Sheet (POS), dated 06/03/22, documented diagnoses of dementia (a group of conditions characterized by impairment of at least two brain functions, such as memory loss and judgment) anxiety disorder (persistent feeling of anxiety or dread), and psychotic disorder with delusions (severe mental disorders that cause abnormal thinking and perceptions). The Significant Change Minimum Data Set (MDS), dated [DATE], documented R14 had short- and long-term memory problems and severe cognitive impairment. The MDS documented R14 required total staff assistance with most activities of daily living and received antipsychotic medications seven days of the lookback period. The Care Area Assessment (CAA), dated 05/24/22, for psychotropic (alters mood or thought) and cognitive loss was blank. The Medication Care Plan, dated 05/04/22, documented R14 received medications with a Black Box Warning (BBW-a warning of potential serious adverse effects) including ziprasidone (Geodon- an antipsychotic). The BBW stated elderly patients with dementia-related psychosis treated with antipsychotic drugs are at an increased risk of death. Administer medications as ordered, monitor for side effects and effectiveness, review medications and record possible causes of cognitive decline. The Physician Order, dated 04/27/22, directed staff to administer ziprasidone, 40 mg, twice daily, for preventative related to dementia. On 08/01/22 at 08:03 AM, observation revealed R14 in a low bed with a fall mat in front of the bed. The lights were off and R14 was covered. She did not respond to a knock at the door. On 08/02/22 at 08:52 AM, Administrative Nurse D agreed that preventive was an inappropriate diagnosis for the use of ziprasidone. She stated staff were to send recommendations again to the physician if they do not respond to the requests for an appropriate diagnosis. The facility's Psychotropic Medication Monitoring policy, undated, documented the facility would use and administer psychotropic medications appropriately working with the interdisciplinary team to ensure the appropriate use, evaluation and monitoring. The facility would make every effort to comply with State and Federal regulations related to the use of psychopharmacological medications in the facility to include regular review for continued need, appropriate dose, side effects, risk and/or benefits. The facility supports the appropriate use of psychopharmacologic medications that are therapeutic and enabling for residents suffering from mental illness while recognizing that the use of psychopharmacologic medications for dementia related behaviors is inappropriate in most cases but rather the use of non-pharmacological interventions based on individual needs of the resident needs, preferences and routines is the most appropriate and first -line treatment for dementia related behaviors. The facility failed to ensure an appropriate diagnosis for the use of R14's ziprasidone, placing the resident at risk for adverse side effects.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

The facility had a census of 31 residents. The sample included 12 residents. Based on observation, interview, and record review, the facility failed to label Resident (R)12, and R29's insulin (hormone...

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The facility had a census of 31 residents. The sample included 12 residents. Based on observation, interview, and record review, the facility failed to label Resident (R)12, and R29's insulin (hormone which allows cells throughout the body to uptake glucose) vial with the date opened and expiration date, failed to discard R2's expired insulin pen and failed to discard expired stock medications in one medication cart. This placed the affected residents at risk for ineffective medications. Findings included: - On 07/27/22 at 08:10 AM, observation of the medication cart, revealed the following: R12's Humalog (a rapid acting insulin) vial lacked a date opened, and date of expiration. R 29's Novolin (a short acting insulin) vial lacked a date opened, and date of expiration. R2's Novolog (rapid acting insulin) flex pen expired 05/28/22. On 07/27/22 at 08:20 AM, observation of the medication cart revealed one bottle of aspirin (pain reliever) 325 (mg) milligram, 100 tablets, expired 6/22, and one bottle of Vitamin C (ascorbic acid supplement) 500 mg, 100 tablets, expired 2/22. On 07/27/22 at 08:25 AM, Licensed Nurse (LN) G verified the stock medications in the medication cart were expired. LN G stated the nurses were to look at the bottles and verify expiration dates before administering the medications and to the discard expired medications. LN G verified the nurses were to date the insulin pens/vials when opened and discard the expired insulin. On 08/02/22 at 12:30 PM, Administrative Nurse D verified the nurses should label and date the insulin pens and vials with the resident's name and discard expired items. Administrative Nurse D verified expired stock medications were to be discarded. The facility's Storage of Medications policy, dated April 2007, documented the facility shall store all drugs and biologicals in a safe, secure, and orderly manner. The facility shall not use discontinued, outdated or deteriorated drugs or biologicals. All such drugs shall be returned to the dispensing pharmacy or destroyed. The facility failed to label and date the residents insulin vials, discard expired insulin flex pen and discard expired stock medications, placing the residents at risk for ineffective medications.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0883 (Tag F0883)

Could have caused harm · This affected multiple residents

The facility had a census of 31 residents. The sample included 12 residents with five reviewed for immunizations. Based on interview and record review the facility failed to assess four sampled reside...

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The facility had a census of 31 residents. The sample included 12 residents with five reviewed for immunizations. Based on interview and record review the facility failed to assess four sampled residents for the eligibility to receive the pneumococcal (pneumonia infection that inflames air sacs in one or both lungs which may fill with fluid) )vaccine, Resident (R) 3, R5, R14, R28. This placed the residents at risk for illness and pneumonia infection. Findings included: - Review of R3's medical record lacked documentation the resident received a pneumococcal vaccine and/or lacked evidence of an informed declination. Review of R5's medical record lacked documentation the resident received a pneumococcal vaccine and/or lacked evidence of an informed declination. Review of R14's medical record lacked documentation the resident received a pneumococcal vaccine and/or lacked evidence of an informed declination. Review of R28's medical record lacked documentation the resident received a pneumococcal vaccine and/or lacked evidence of an informed declination. The facility's Physician Standing Orders, dated 04/07/22, directed staff to offer residents the pneumococcal vaccine every five years unless contraindicated. On 07/28/22 at 03:50 PM, Administrative Nurse E stated the facility had no records for the residents' pneumococcal vaccine status and had not offered the vaccine to the resident and/or family representative. The facility's Pneumococcal Vaccine Policy, dated August 2016, directed staff to assess the resident's pneumococcal vaccine status at admission, offer the vaccine as needed, and record the pneumococcal vaccine information in the resident's medical record. The facility failed to assess R3, R5, R14 and R28 for the eligibility to receive the pneumococcal vaccine, placing the residents at risk for illness and pneumonia infection.
Mar 2021 6 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 29 residents. The sample included 12 residents with three reviewed for accidents. Based on observat...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 29 residents. The sample included 12 residents with three reviewed for accidents. Based on observation, interview, and record review, the facility failed to thoroughly investigate the reason for the resident's falls to identify fall risks and implement effective interventions to prevent further falls for one of three residents, Resident (R) 3, who experienced three falls related to the need for toileting assistance. Findings included: - R3's Physician Order Sheet (POS), dated 03/04/21, documented diagnoses of dementia with delusions (belief or altered reality that is persistently held despite evidence to the contrary) and anxiety (intense, excessive, and persistent worry and fear about everyday situations) disorder. The Quarterly Minimum Data Set (MDS), dated [DATE], documented the resident had impaired cognition with a Brief Interview for Mental Status (BIMS) score of nine, which indicated moderately impaired cognition. The resident required staff supervision for hygiene, locomotion, toilet use, dressing, walking, transfers, and limited assistance of one staff for bed mobility. The MDS documented R3 as unsteady when moving from seated to standing and surface to surface, but able to steady herself, and was steady moving on and off the toilet or walking. R3 had no falls, no range of motion impairment, and used a walker. The MDS documented R3 received antipsychotic (class of medication primarily used to manage psychosis [severe mental disorder in which thought and emotions are so impaired that contact is lost with external reality], antidepressant (medications that can help relieve symptoms of depression), diuretic (medications designed to increase the amount of water and salt expelled from the body as urine), and opioid (substance used to treat moderate to severe pain) medications. The Fall Care Plan, dated 03/10/21, included the following: Staff would ensure the resident's call light within reach and ensure appropriate footwear was worn when ambulating. 08/25/20 update: The resident had a risk for falls related to an actual fall and history of dizziness. Staff provided education to R3 that included when dizzy, she needed to call for staff assistance before ambulating. 09/04/20 update: R3 could transfer with limited assistance from one staff member. 10/01/20 update: Staff would ensure the resident ambulated with either cane or walker. The Activities of Daily Living (ADL) Care Plan, dated 03/10/21, included the following: 06/03/20 update: R3 could take herself to the bathroom, but had occasional incontinence. Staff were to ensure she had incontinent products available. 09/04/20 update for toilet use: R3 needed assistance from one staff member to use the restroom, occasionally incontinent, but would ring call bell for help. Sometimes R3 took herself to the restroom without notifying staff. 03/29/21 update: R3 needed assistance from one staff member to use the restroom for proper peri-care. The Fall Risk Assessment, dated 08/31/20, indicated a high risk for falling with a score of 75. The Fall Risk Assessment, dated 12/05/20, score of 55 indicated high fall risk. The Fall Risk Assessment, dated 03/14/21, score of 55 indicated high fall risk. The Fall Note, dated 08/22/20 at 01:42 AM, documented the resident activated her bathroom call light and staff found the resident on the floor in front of her toilet. R3 complained of left leg pain and observation revealed her left leg and foot turned outward. R3 denied bumping her head and reported a pain level of nine out of ten (very high). Staff assisted her to the toilet to urinate, then into a wheelchair, then into her bed. The nurse documented no lacerations or bruising noted, neurological checks initiated, and the resident was unaware of how or why she fell. The note documented staff called the emergency room and Emergency Medical Services (EMS) transported the resident to a regional hospital. The Progress Note, dated 08/26/20 at 02:12 PM, documented the resident returned to the facility after left hip surgery on 08/22/20. The note documented R3 was a stand, pivot transfer, with weight bearing as tolerated. The Progress Note, dated 08/26/21 at 06:44 PM, documented the resident transferred herself from her bed to her wheelchair, and from her wheelchair to the toilet. Staff educated the resident that she needed to ask for help and to wait until someone could assist her, but R3 refused to wait. The Fall Note, dated 08/31/20 at 02:35 PM, documented a nurse found the resident lying on her right side with her right arm underneath her. The resident stated she was going to the bathroom. The nurse explained to her to wait for help and push her call light. The resident replied she was afraid that she was going to wet her pants. The note documented R3 complained of left hip pain, the same hip injured on 08/22/20. Staff assisted the resident to her feet and onto her bed, and the nurse administered a pain pill. Staff notified the physician and family. The physician ordered staff to continue to monitor R3 and give pain medications as needed (PRN). The note lacked care plan interventions to be implemented. The Patient at Risk Note, dated 09/03/20, documented R3 had behaviors, had the potential to be a fall risk, and transferred herself without requesting assistance. The note documented staff were instructed to monitor her frequently, report all behaviors, and check on her often to help with movement. The note lacked a root cause analysis of the fall. The Patient at Risk Note, dated 09/16/20, documented the same as the 09/03/20 note and added staff were to encourage the resident to keep her door open. The Fall Note, dated 11/27/20 at 11:08 AM, documented R3 came out of her room into the hallway holding a washcloth to the left side of her head. The note documented the resident stated she fell in her bathroom, hit her head, but did not know where in her bathroom she hit her head. Staff found the resident's blood on the bathroom floor. The resident denied pain at this time, stated she felt dizzy at times, but not currently. The nurse noted a laceration (skin has been damaged by a sharp object) to R3's left outer, upper eyebrow, 3 centimeters (cm) long. The nurse called the Emergency Department at the hospital about the laceration and was advised sutures (stitches) were not needed as long as the bleeding stopped. The nurse notified the family. The note lacked a root cause analysis of the fall and care plan interventions to be implemented. The Continence Evaluation, dated 12/05/20, documented the resident had mixed incontinence, was aware of the urge to urinate, and self-toileted. No further voiding evaluation documented. On 03/30/21 at 08:00 AM, observation revealed R3 in bed, lights on, and call light in reach. Further observation revealed at 08:11 AM, R3 independently ambulated with a walker from her room to the dining room with a slow steady gait. When staff saw the resident ambulating, they walked with her to the dining room. On 3/29/21 at 02:48 PM, Licensed Nurse (LN) G stated the resident toileted herself most of the time. LN G stated in the morning aides assisted R3 with toileting and clean clothing, but during the day and evening R3 toileted herself. On 3/30/21 at 09:52 AM, Social Service Designee (SSD)/Certified Nurse Aide (CNA) X stated the resident usually self-toileted and staff offered assistance. On 03/31/21 at 10:22 AM, CNA N stated R3 required supervision, and assistance if she reported she was unsteady. CNA N stated the resident would tell you if she was dizzy, and staff observed for clues of dizziness. CNA N stated the resident used a walker and her cognition varied day to day. R3 toileted herself, felt like she needed to toilet more often than usual, but rarely needed assistance. On 03/31/21 at 10:29 AM, CNA M stated R3 had some urinary incontinence during the day (dribbles), at night full urinary incontinence, but some days had no incontinence. CNA M stated the resident told staff when she felt dizzy, and staff walked with her. CNA M verified the resident had no toileting program. On 03/31/21 at 11:20 AM, Administrative Nurse D verified staff should have updated the care plan after her hip fracture in August to reflect the need for more assistance due to less mobility and verified the resident's falls occurred in relation to toilet use and interventions should have included a change in staff assistance with toileting to prevent further falls. The facility's Falls and Fall Risk Management policy, dated 2007, documented based on evaluations and current data, staff would identify appropriate interventions related to the risk of falls. If falling recurs despite interventions, staff would try different or additional interventions. As needed, the physician will help staff reconsider possible causes that may not have been identified previously. The facility failed to thoroughly investigate the reason for the resident's falls to identify fall risks and implement effective interventions to prevent further falls, placing the resident at continued risk for falls.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 29 residents. The sample included 12 residents, with one resident reviewed for hydration. Based on ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 29 residents. The sample included 12 residents, with one resident reviewed for hydration. Based on observation, interview, and record review, the facility failed to adequately monitor Resident (R) 26's fluid restriction. Findings included: - R26's Physician Order Sheet, dated 03/03/21, diagnoses included chronic heart failure, chronic obstructive pulmonary disease (progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing), and dyspnea (difficulty breathing). The Annual Minimum Data Set (MDS), dated [DATE], recorded the resident had severe cognitive impairment, required set up assistance of one staff for activities of daily living, continent of urine and bowel, had shortness of breath with exertion, weighed 77 pounds (lbs.), and no nutritional approaches. The MDS further documented the resident had pain, received antianxiety (class of medications that calm and relax people with excessive anxiety, nervousness, or tension), antidepressant (class of medications used to treat mood disorders and relieve symptoms of depression), diuretic (medication to promote the formation and excretion of urine), opioids (a substance used to treat moderate to severe pain), and used oxygen. The Nutritional Care Area Assessment (CAA), dated 09/21/20, recorded R26's weight fluctuated due to poor appetite, to offer choices, and encourage snacks. The Quarterly MDS, dated 03/17/21, recorded the resident had severe cognitive impairment, required set up assistance of one staff for activities of daily living, occasionally incontinent of urine, had pain, was short of breath with exertion, and weighed 81 lbs. The MDS further documented no nutritional approaches, received antidepressants, diuretics, and opioids, and used oxygen. The Nutrition Care Plan, dated 03/15/21, recorded R26 received a regular diet with thin liquids, had a liquid restriction of 2500 cubic centimeter (cc) per 24 hours, and received supplements three times a day. The care plan further documented the resident preferred to have meals in her room. The care plan directed staff to monitor intake per facility policy and to deliver snacks three times a day. A Physician Order, dated 03/03/21, included a 2500 cc fluid restriction per 24 hours and a regular diet with thin liquids. A Progress Note, dated 03/22/21, recorded the resident's weight was stable in one week, diet was regular, received supplements three times a day, and to monitor weight trends and intake. A Progress Note, dated 03/30/21 at 04:02 PM, recorded a fax received from the physician stating the resident remained on the same fluid restriction and would be on it life long due to heart issues. The 03/21 Resident Food and Fluid Intake record reviewed for fluid intake (recorded by the dietary department) revealed the resident's average daily fluid intake from the meals and snacks was 1087 cc (below the recommended fluid intake). On 03/39/21 at 10:11 AM, observation revealed staff entering the resident's room with a snack and 800 cc's of water. On 03/30/21 at 09:20 AM, R26 stated she liked coffee and coke to drink. R26 also had a coffee making machine in her room. She reported the staff always brought her what she wanted to drink. R26 also stated she was no longer on a fluid restriction. On 03/30/21 at 09:20 AM, Certified Medication Aide (CMA) M stated she did not know R26 was on a fluid restriction, would give the resident a large cup of ice water in the mornings with snack pass, did not record the resident's intake, and the resident's preferred drinks were coffee and coke. On 03/30/21 at 09:34 AM, Dietary Staff (DS) BB stated the resident was on a 2400 cc fluid restriction and the dietary staff kept track of R26's intake from her meal tray. DS BB reported she did not have a divided fluid allotment for the nursing staff, but gave the resident 600 cc of fluid with each meal. On 03/30/21 at 09:40 AM, Licensed Nurse (LN) G stated she was not aware of the fluid restriction and nursing should be allotted fluids to give her medications and snacks. On 03/03/21 at 11:50 AM, Administrative Nurse D stated she thought the fluid restrictions had been discontinued. She also stated if the resident had a fluid restriction, the amount should be divided between the dietary department and nursing, and care planned. She verified nursing did not record fluid intake on the resident. The facility's Therapeutic Diet, policy, dated 10/17, documented the attending physician prescribed the therapeutic diets to support the resident's treatment and plan of care in accordance with the resident's goals and preferences. The facility failed to monitor, and record R26's fluid intake as ordered by the physician, placing the resident at risk for fluid overload.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Drug Regimen Review (Tag F0756)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R11's Physician Order Sheet (POS), dated 03/03/21, diagnoses included dementia (progressive mental disorder characterized by f...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R11's Physician Order Sheet (POS), dated 03/03/21, diagnoses included dementia (progressive mental disorder characterized by failing memory, confusion) with behavioral disturbance, anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear) disorder, psychotic (any major mental disorder characterized by a gross impairment in reality testing) disorder with delusions (untrue persistent belief or perception held by a person although evidence shows it was untrue) due to known physiological condition, major depressive (abnormal emotional state characterized by exaggerated feelings of sadness, worthlessness, emptiness and hopelessness) disorder, recurrent, severe with psychotic symptoms. The Annual Minimum Data Set (MDS), dated [DATE], documented R11 had severe cognitive impairment, inattention, disorganized thinking which fluctuated, was independent with set up and one staff assistance with activities of daily living. The MDS further documented the resident received an antipsychotic on a routine basis, had a gradual dose reduction attempt on 01/01/20 and a physician documented the gradual dose reduction as clinically contraindicated on 01/16/20. The Psychotropic Drug Use Care Area Assessment (CAA), dated 07/29/20, recorded the resident received Geodon (an antipsychotic-class of medications used to treat psychosis and other mental emotional conditions) regularly and to administer daily as ordered and monitor for side effects. The Quarterly MDS, dated 01/23/21, documented R11 had severe cognitive impairment, wandered, required limited assistance, and set up help from staff for activities of daily living, took an antidepressant and diuretic, and used a wandering/elopement alarm daily. The MDS did not reflect the use of an antipsychotic. The Medication Care Plan, dated 01/27/21, documented the resident took Geodon which increased mortality in elderly patients with dementia related psychosis. The POS, dated 03/03/21, ordered ziprasidone (Geodon) 40 milligrams (mg) by mouth, two times a day. The Consultant Pharmacist communication, dated 07/28/20, recorded the resident received Geodon 40 mg twice daily and recommended a gradual dose reduction attempt annually, unless clinically contraindicated, to ensure the resident received the lowest effective dose and to review current therapy and document accordingly. The Abnormal Involuntary Movement Scale (AIMS), dated 07/14/20, scored the resident without adverse side effects. The medical record lacked further AIMS assessments. On 03/30/21 at 12:01 PM, observation revealed R11 seated in the dining room, calmly eating, and drinking slowly and independently. On 03/31/21 at 11:40 AM, Administrative Nurse D verified the pharmacy consultant recommendation for a gradual dose reduction for Geodon had not been completed. Administrative Nurse D stated the quarterly MDS had not been coded correctly and the resident remained on an antipsychotic and she submitted a correction to the MDS. The facility's Antipsychotic Medication Use policy, dated December 2016, documented antipsychotic medications will be prescribed at the lowest dosage for the shortest period of time and are subject to gradual dose reductions and re-review and the nursing staff shall monitor for and report any side effects and adverse consequences of antipsychotic medications. The facility failed to follow the pharmacy consultant's requests for a gradual dose reduction for Geodon, placing R11 at risk for adverse side effects due to lack of dosage reduction. The facility had a census of 29 residents. The sample included 12 residents with five reviewed for unnecessary medications. Based on observation, interview and record review, the facility consultant pharmacist failed to notify the Director of Nursing (DON) or the physician, of the lack of blood pressure monitoring for Resident (R) 13, and the facility failed to follow up on the pharmacist recommendation of a Gradual Dose Reduction (GDR) for R11's continued use of Geodon (antipsychotic medication). Findings included: - R13's Physician Order Sheet (POS), dated 03/04/21, documented diagnoses of atrial fibrillation (irregular, often rapid heart rate that commonly causes poor blood flow) and hypertension (high blood pressure). The Quarterly Minimum Data Set (MDS), dated [DATE], documented the resident had severely impaired cognition with a Brief Interview for Mental Status (BIMS) score of four, independent with eating, required supervision for bed mobility, transfers, toileting, hygiene, and limited assistance of one staff for dressing and walking. The MDS documented the resident received a diuretic (designed to increase the amount of water and salt expelled from the body as urine) medication during the lookback period. The Medication Care Plan, dated 01/20/21, documented Lasix was a potent diuretic and required careful medical supervision due to potential changes in renal function, including acute renal failure. The care plan directed staff to avoid taking the blood pressure reading after physical activity or emotional distress. The Physician's Orders included: Metoprolol (drug used to treat hypertension) 50 milligrams (mg) twice daily, started 01/06/21. Lasix 80 mg daily, started 07/10/20. Losartan (drug used to treat hypertension) 100 mg daily, started 07/03/20. The Medical Record lacked documentation of routine blood pressures. The Physician Standing Orders, dated 01/28/20, directed staff to notify the physician if R13's systolic blood pressure (pressure of circulating blood against the walls of blood vessels) was less than 90 mmHg (millimeters of mercury) or higher than 170 mmHg, or if the diastolic blood pressure (lower of two blood pressure measurements) was less than 40 mmHg or higher than 90 mmHg. The Consultant Pharmacist Reviews documented the pharmacist found no irregularities in the medication reviews on 09/29/20, 10/27/20, 11/10/20, 12/09/20, and 01/19/21, 02/06/21. On 03/30/21 at 08:06 AM, observation revealed R13 independently ambulated out of her bathroom. She moved slow, sat on the side of her bed, and was slightly short of breath after walking approximately 10 feet. On 03/29/21 at 02:48 PM, Licensed Nurse (LN) G stated nursing staff obtained the resident's pulse daily, but did not obtain blood pressures. On 03/31/21 at 03:25 PM, Administrative Nurse D verified staff should have monitored the resident's blood pressure at least weekly. She stated the pharmacist had not noted the lack of blood pressure monitoring. The facility's Medication Therapy policy, dated 2007, documented the consultant pharmacist would review residents' individual medication regimen monthly and address issues of medication prescribing and monitoring with the physician and staff. The facility consultant pharmacist failed to notify the DON or physician of the lack of blood pressure monitoring for R13, placing the resident at risk for adverse effects of medications.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 29 residents. The sample included 12 residents with five reviewed for unnecessary drugs. Based on o...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 29 residents. The sample included 12 residents with five reviewed for unnecessary drugs. Based on observation, interview, and record review, the facility failed to monitor the effects of prescribed medication for one of five reviewed residents when staff failed to obtain physician ordered labwork to monitor the use of coumadin (an anticoagulant or blood thinning medication), and lacked monitoring of blood pressure for two medications which affect blood pressure for Resident (R) 13. Findings included: - R13's Physician Order Sheet (POS), dated 03/04/21, documented diagnoses of atrial fibrillation (irregular, often rapid heart rate that commonly causes poor blood flow) and hypertension (high blood pressure). The Quarterly Minimum Data Set (MDS), dated [DATE], documented the resident had severely impaired cognition with a Brief Interview for Mental Status (BIMS) score of four, independent with eating, required supervision for bed mobility, transfers, toileting, hygiene, and limited assistance of one staff for dressing and walking. The MDS documented the resident received scheduled anticoagulant (blood thinning), and diuretic (designed to increase the amount of water and salt expelled from the body as urine) medications during the lookback period. The Medication Care Plan, dated 01/20/21, documented Coumadin can cause major or fatal bleeding, and directed staff to perform regular monitoring of international normalized ratio (INR,laboratory measurement of how long it takes blood to form a clot) on all treated patients. Instruct patients about prevention measures to minimize the risk of bleeding and to report immediately to their health care provider signs and symptoms of bleeding. The care plan directed staff to administer anticoagulant medications as ordered by the physician, monitor for side effects and effectiveness, every shift, obtain labwork as ordered, and report abnormal lab results to the physician. The care plan documented Lasix was a potent diuretic and required careful medical supervision due to potential changes in renal function, including acute renal failure. The care plan directed staff to avoid taking the blood pressure reading after physical activity or emotional distress. The Physician's Orders included: Metoprolol (drug used to treat hypertension) 50 milligrams (mg) twice daily, started 01/06/21. Coumadin 2.5 mg one day on and two days off, and 5 mg two days on and one day off, started 01/23/21. Lasix 80 mg daily, started 07/10/20. Losartan (drug used to treat hypertension) 100 mg daily, started 07/03/20. The Medical Record lacked documentation of routine blood pressures. The Physician Standing Orders, dated 01/28/20, directed staff to notify the physician if R13's systolic blood pressure (pressure of circulating blood against the walls of blood vessels) was less than 90 mmHg (millimeters of mercury) or higher than 170 mmHg, or if the diastolic blood pressure (lower of two blood pressure measurements) was less than 40 mmHg or higher than 90 mmHg. The Physician Order, dated 01/21/21, directed staff to obtain a monthly INR lab. The Medical Record lacked labwork (INRs) to monitor the use of Coumadin during February 2021. On 03/30/21 at 08:06 AM, observation revealed R13 independently ambulated out of her bathroom. She moved slow, sat on the side of her bed, and was slightly short of breath after walking approximately 10 feet. On 03/29/21 at 02:48 PM, Licensed Nurse (LN) G stated nursing staff obtained the resident's pulse daily, but did not obtain blood pressures. LN G stated she obtained the March INR today and would schedule another INR lab for one month from now. On 03/31/21 at 11:20 AM, Administrative Nurse D verified the facility failed to obtain labwork for the continued use of coumadin during February, and verified the physician order of 12/16/20 to obtain INR in 3 weeks was not followed. On 03/31/21 at 03:25 PM, Administrative Nurse D verified nursing staff should have monitored the resident's blood pressure at least weekly. She stated the pharmacist had not noted the lack of blood pressure monitoring. The facility's Medication and Treatment Orders policy, dated 2016, documented drug and biological orders would be reviewed by the consultant pharmacist on a monthly basis. Orders for anti-coagulants would be prescribed only with appropriate clinical and laboratory monitoring. The physician must periodically record in the progress notes the results of the laboratory monitoring and the review for potential complications. The facility's Medication Therapy policy, dated 2007, documented the consultant pharmacist would review residents' individual medication regimen monthly and address issues of medication prescribing and monitoring with the physician and staff. The facility failed to obtain physician ordered labwork to monitor blood thinning medication and failed to monitor the effectiveness of blood pressure medications, placing the resident at risk for adverse effects of medications.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 29 residents. The sample included 12 residents with five reviewed for unnecessary medications. Base...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 29 residents. The sample included 12 residents with five reviewed for unnecessary medications. Based on observation, record review, and interview, the facility failed to monitor adverse side effects and attempt a gradual dose reduction for Resident (R) 11, who received Geodon (an antipsychotic-class of medications used to treat psychosis and other mental emotional conditions). Findings included: - R11's Physician Order Sheet (POS), dated 03/03/21, diagnoses included dementia (progressive mental disorder characterized by failing memory, confusion) with behavioral disturbance, anxiety (mental or emotional reaction characterized by apprehension, uncertainty and irrational fear ) disorder, psychotic (any major mental disorder characterized by a gross impairment in reality testing) disorder with delusions (untrue persistent belief or perception held by a person although evidence shows it was untrue) due to known physiological condition, major depressive (abnormal emotional state characterized by exaggerated feelings of sadness, worthlessness, emptiness and hopelessness ) disorder, recurrent, severe with psychotic symptoms. The Annual Minimum Data Set (MDS), dated [DATE], documented R11 had severe cognitive impairment, inattention and disorganized thinking which fluctuated, was independent with set up and one staff assistance with activities of daily living. The MDS further documented the resident received an antipsychotic on a routine basis, had a gradual dose reduction attempt on 01/01/20 and a physician documented the gradual dose reduction as clinically contraindicated on 01/16/20. The Psychotropic Drug Use Care Area Assessment (CAA), dated 07/29/20, recorded the resident received Geodon regularly and to administer daily as ordered and monitor for side effects. The Quarterly MDS, dated 01/23/21, documented R11 had severe cognitive impairment, wandered, required limited assistance, and set up help from staff for activities of daily living, took an antidepressant and diuretic, and used a wandering/elopement alarm daily. The MDS did not reflect the use of an antipsychotic. The Medication Care Plan, dated 01/27/21, documented the resident took Geodon which increased mortality in elderly patients with dementia related psychosis. The POS, dated 03/03/21, ordered ziprasidone (Geodon) 40 milligrams (mg) by mouth, two times a day. The Consultant Pharmacist communication, dated 07/28/20, recorded the resident received Geodon 40 mg twice daily and recommended a gradual dose reduction attempt annually, unless clinically contraindicated, to ensure the resident received the lowest effective dose and to review current therapy and document accordingly. The Abnormal Involuntary Movement Scale (AIMS), dated 07/14/20, scored the resident without adverse side effects. The medical record lacked further AIMS assessments. On 03/30/21 at 12:01 PM, observation revealed R11 seated in the dining room, calmly eating, and drinking slowly and independently. On 03/31/21 at 11:40 AM, Administrative Nurse D stated an AIMS should be conducted every three months. Administrative Nurse D verified a gradual dose reduction had not been attempted since 07/14/20 nor any other AIMS completed for the use of Geodon since 07/28/20. Administrative Nurse D stated the quarterly MDS coded incorrectly, the resident remained on an antipsychotic medication, and she submitted a correction to the MDS. The facility's Antipsychotic Medication Use, dated December 2016, documented antipsychotic medications will be prescribed at the lowest dosage for the shortest period of time and are subject to gradual dose reductions and re-review and the nursing staff shall monitor for and report any side effects and adverse consequences of antipsychotic medications. The facility failed to monitor adverse side effects and attempt a gradual dose reduction for R11, who received Geodon, placing the resident at risk for adverse effects of medication.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Antibiotic Stewardship (Tag F0881)

Could have caused harm · This affected most or all residents

The facility had a census of 29 residents. Based on interview and record review, the facility failed to consistently utilize an antibiotic stewardship program that included tracking and monitoring of ...

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The facility had a census of 29 residents. Based on interview and record review, the facility failed to consistently utilize an antibiotic stewardship program that included tracking and monitoring of infections and antibiotic use. Findings included: - Review of the facility's January, February, and March 2021 Infection Control Surveillance log and infections mapping revealed they had not been completed. The log contained columns for the identified resident, the resident room, infection site, notification to family and physician, lab or x-rays involved, organism name, antibiotic name and start, type of infection precautions, catheter use, community or facility acquired, and if the infection met criteria for treatment. On 03/31/21 at 12:50 PM, Administrative Nurse D, verified the Infection Control Surveillance and mapping had not been completed for the months of January, February, and March of 2021. The facility's Antibiotic Stewardship-Review and Surveillance of antibiotic use and Outcomes, policy, dated December 2016, documented antibiotic usage and outcome data will be collected and documented using a facility-approved antibiotic surveillance tracking form. The data will be used to guide decisions for improvement of individual resident antibiotic prescribing practices and facility-wide antibiotic stewardship. The facility failed to ensure an effective antibiotic stewardship program which included a system to assess the appropriateness of antibiotic usage in the facility.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • 24 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
  • • Grade D (43/100). Below average facility with significant concerns.
Bottom line: Trust Score of 43/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is The Nicol Home's CMS Rating?

CMS assigns THE NICOL HOME an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Kansas, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is The Nicol Home Staffed?

CMS rates THE NICOL HOME's staffing level at 3 out of 5 stars, which is average compared to other nursing homes.

What Have Inspectors Found at The Nicol Home?

State health inspectors documented 24 deficiencies at THE NICOL HOME during 2021 to 2024. These included: 1 that caused actual resident harm and 23 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.

Who Owns and Operates The Nicol Home?

THE NICOL HOME is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 32 certified beds and approximately 23 residents (about 72% occupancy), it is a smaller facility located in GLASCO, Kansas.

How Does The Nicol Home Compare to Other Kansas Nursing Homes?

Compared to the 100 nursing homes in Kansas, THE NICOL HOME's overall rating (2 stars) is below the state average of 2.9 and health inspection rating (3 stars) is at the national benchmark.

What Should Families Ask When Visiting The Nicol Home?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is The Nicol Home Safe?

Based on CMS inspection data, THE NICOL HOME has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Kansas. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at The Nicol Home Stick Around?

THE NICOL HOME has not reported staff turnover data to CMS. Staff turnover matters because consistent caregivers learn residents' individual needs, medications, and preferences. When staff frequently change, this institutional knowledge is lost. Families should ask the facility directly about their staff retention rates and average employee tenure.

Was The Nicol Home Ever Fined?

THE NICOL HOME has been fined $7,443 across 1 penalty action. This is below the Kansas average of $33,153. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is The Nicol Home on Any Federal Watch List?

THE NICOL HOME is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.