WHEATRIDGE PARK CARE CENTER

1501 S HOLLY DR, LIBERAL, KS 67901 (620) 624-0130
For profit - Limited Liability company 51 Beds FRONTLINE MANAGEMENT Data: November 2025 1 Immediate Jeopardy citation
Trust Grade
0/100
#295 of 295 in KS
Last Inspection: September 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

WheatRidge Park Care Center has received a Trust Grade of F, indicating significant concerns about its operations and care quality. Ranking #295 out of 295 in Kansas means it is in the bottom tier of nursing homes in the state, and #3 out of 3 in Seward County suggests there are no better local options. The facility's trend is worsening, with the number of issues increasing from 8 in 2022 to 25 in 2024. While staffing is rated average at 3 out of 5 stars, the turnover rate is concerning at 60%, higher than the state average, which may affect continuity of care. Additionally, the facility has incurred $158,640 in fines, which is alarming and indicates repeated compliance issues. There are some strengths, such as average RN coverage, which is crucial for monitoring residents' health. However, there are serious weaknesses that cannot be overlooked. For example, there was a critical incident where staff failed to supervise residents adequately, leading to a sexual abuse situation between two residents. Furthermore, a resident developed a severe pressure injury due to the facility's failure to provide necessary equipment, and there were multiple safety hazards, including improperly stored chemicals that posed risks to residents. Families should weigh these serious concerns against the facility's strengths before making a decision.

Trust Score
F
0/100
In Kansas
#295/295
Bottom 1%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
8 → 25 violations
Staff Stability
⚠ Watch
60% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
○ Average
$158,640 in fines. Higher than 63% of Kansas facilities. Some compliance issues.
Skilled Nurses
○ Average
Each resident gets 33 minutes of Registered Nurse (RN) attention daily — about average for Kansas. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
34 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2022: 8 issues
2024: 25 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

1-Star Overall Rating

Below Kansas average (2.9)

Significant quality concerns identified by CMS

Staff Turnover: 60%

14pts above Kansas avg (46%)

Frequent staff changes - ask about care continuity

Federal Fines: $158,640

Well above median ($33,413)

Significant penalties indicating serious issues

Chain: FRONTLINE MANAGEMENT

Part of a multi-facility chain

Ask about local staffing decisions and management

Staff turnover is elevated (60%)

12 points above Kansas average of 48%

The Ugly 34 deficiencies on record

1 life-threatening 2 actual harm
Sept 2024 24 deficiencies 2 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Pressure Ulcer Prevention (Tag F0686)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 40 residents, with 12 residents sampled, and one resident reviewed for pressure ulcers (loca...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 40 residents, with 12 residents sampled, and one resident reviewed for pressure ulcers (localized injury to the skin and/or underlying tissue usually over a bony prominence, as a result of pressure, or pressure in combination with shear and/or friction). Based on observations, interviews, and record review, the facility failed to provide a pressure reducing device on the bed to prevent a pressure injury for Resident (R) 2. On 07/11/24 the facility noted R2's previous pressure injuries were all closed. On 07/12/24, R2 was moved to a different room and the facility failed to move his air mattress for his bed to the new room. On 07/24/24, R2's left heal pressure injury re-opened and was identified as a stage three pressure injury (full thickness pressure injury extending through the skin into the tissue below). This placed the resident at risk to worsen his pressure ulcers and delayed healing. Findings included: - Resident (R) 2 's Electronic Health Record (EHR) revealed diagnoses of diabetes mellitus type two (DM2-when the body cannot use glucose, not enough insulin made, or the body cannot respond to the insulin) and reduced mobility. The Significant Change Minimum Data Set (MDS) dated [DATE], documented a Brief Interview for Mental Status (BIMS) of 99, indicating severely impaired cognition. The resident had a total mood severity score of 02, indicating no depression and R2 had no behaviors. R2 required total assistance with activities of daily living (ADLs), which included bed mobility, toileting, dressing, and bathing. R2 was always incontinent of bladder. R2 had a stage two pressure ulcer (partial-thickness skin loss into but no deeper than the dermis including intact or ruptured blisters) on admission. There was a pressure relieving device on the bed and the chair. The Functional Abilities (Self-Care and Mobility) Care Area Assessment (CAA) did not trigger on the 10/25/23 MDS. The Pressure Ulcer CAA dated 11/02/23, documented an actual skin breakdown and R2 was at risk for further skin breakdown due to incontinence. Treatment and preventative measures were in place and the facility consulted a wound care physician. The facility would proceed with care planning to ensure that interventions were in place to heal an existing wound and prevent new skin breakdown. The Quarterly MDS dated 07/28/24, documented a BIMS of 99. R2 required total assistance of staff with ADLs. R2 had two stage three pressure ulcers, which were facility acquired and had pressure relieving devices on the bed and the chair. The 09/10/24 Care Plan documented interventions which included: On 08/04/22, staff were instructed to float R2's heels with pillows while in bed. Staff applied an air mattress to R2's bed. On 12/27/23, staff were instructed to apply podus boots (lightweight plastic shell with a liner to help treat and prevent lower extremity disorders) at all times. The Physician Orders dated 08/09/24 included instruction to staff not to provide whirlpool baths for R2 and if showers were done, they were to wrap the resident's left foot. The physician orders lacked any orders for treatment for R2's left foot pressure ulcers. Review of the Progress Notes from 01/01/24 to 09/10/24 documented the following: On 03/28/24 at 09:23 AM the Interdisciplinary Team (IDT) Wound Note revealed a stage three pressure wound to the left heel that measured 2.4 centimeter (cm) by 1.5 cm and 0.2 cm depth. The wound edges were irregular and noted a current treatment plan in place. On 04/16 /24, a Progress Note at 11:08 AM, wound care clinic staff had R2 admitted to a hospital for a worsened foot ulcer and noted the left heel wound required debridement (medical removal of dead, damaged, or infected tissue to improve the healing potential for the remaining healthy tissue). On 4/18/24, a Progress Note at 01:44 PM, R2 re-admitted back to facility. On 05/07/24, a Wound Consult Note, revealed the left heel wound measured 1.9 cm by 2.6 cm by 0.4 cm, the left lateral (pertaining to the side, away from the middle) foot wound measured 1.2 cm by 1 cm by 0.3 cm. Staff were to maintain heel foam pad at all times. On 06/20/24 , a Wound Consult Note revealed the resident's left heel wound measured 1 cm by 1.5 cm by 0.5 cm. The area was debrided by the physician. On 07/11/24, a Wound Consult Note revealed all of the resident's wounds were closed. Staff were to continue to off load the resident's heel and remove the Podus boot to prevent pressure to dorsal (back) and lateral foot. The resident would have a heel foam pad in place at all times, which was to be changed every two weeks. Staff were to monitor the areas daily and call if worsening. On 07/11/24 at 09:08 AM, Social Services Designee (SSD) K spoke with R2's family member to move R2 into a new room with a roommate, and the family agreed. On 07/17/24 at 10:55 AM, six days after the wounds closed, a Skin/Wound Note revealed the left foot dorsum (upper surface of the foot) wound measured 5 cm by 4 cm, the left heel wound measured 2 cm by 1.5 cm, the left side of the foot with a scabbed area that measured 1 cm by 1.5 cm with redness to the surrounding area that measured 8.5 cm by 2 cm. On 07/22/24 at 07:39 AM, a Skin/Wound Note revealed the left foot dorsum wound measured 4 cm by 2.2 cm, the left heel measured 2.5 cm by 1.7 cm, the left side of foot wound measured 2 cm by 1.3 cm, with no redness noted. On 08/01/24 at 08:17 AM, a Skin/Wound Note revealed the left foot dorsum had redness that measured 4 cm by 2.2 cm by 0.1 cm, the left heel wound measured 3 cm by 3 cm by 0.3 cm with yellow drainage, the left side of the foot wound measured 1.8 cm by 1.5 cm by 0.1 cm with blood- tinged drainage. On 08/08/24 at 04:39 PM, a Wound Consultation Note revealed the resident's left heel re-opened and measured 2.5 cm by 2.5 cm by 0.7 cm, and the left lateral foot wound measured 1.5 cm by 2 cm. On 08/12/24 at 12:08 PM, a Skin/Wound Note revealed the left heel measured 2 cm by 1.7 cm by 0.2 cm and the wound to the left lateral foot measured 0.1 cm by 0.1 cm by 0.1 cm. There was moderate amount of purulent (producing or containing pus) drainage noted from the left heel. On 08/15/24 at 03:59 PM, a Wound Care Note revealed the left heel wound measured 2 cm by 2 cm by 0.3 cm and the wound to the left lateral foot wound measured 1.4 cm by 2 cm by 0.2 cm. Staff were to cleanse the wound with wound wash, pat dry and cover the heel and lateral foot with Aquacel Ag (dressing is indicated for the management of a variety of at risk/infected chronic and acute wounds) extra absorbent dressing. Staff would cover the top of the left foot with a foam pad and change the dressing two times a week. On 09/05/24 at 12:07 PM, a Wound Care Note revealed the left heel wound measured 1.7 cm by 1.8 cm by 0.1 cm and the left side of the foot wound measured 1 cm by 1 cm by 0.1 cm. The left dorsum wound measured 0.5 cm by 2 cm by 0.1 cm. Staff were to leave the dressing intact until the follow-up appointment. During an observation on 09/10/24 at 12:46 PM, R2 was in the dining room seated in wheelchair and had no seat cushion in the wheelchair. R2 had a blue foot bootie on his left foot with a brown dressing covering the foot, the right foot had a sock and both feet were placed in a foot cradle (cushioned back and side panels that are designed to help control foot drop). Observation revealed R2's bed lacked an air mattress. During an observation on 09/11/24 at 07:54 AM, R2 was in the dining room. R2 had a left heel bootie on his foot, a sock on the right foot and both feet were in a foot cradle. The wheelchair lacked a seat cushion and R2's bed lacked an air mattress. An interview on 09/11/24 at 08:00 AM revealed Licensed Nurse (LN) H confirmed R2's EHR lacked an order for the left foot wound received by the wound care clinic on 09/05/24. LN H revealed R2 should have both heels off loaded per physician's order and confirmed R2 had only a left foot bootie placed. An interview on 09/11/24 at 08:09 AM revealed Certified Nurse Aide (CNA) F confirmed R2 did not have a seat cushion under him on the wheelchair and stated that R2 only required a bootie on his left foot and never wore a right foot bootie. An interview on 09/11/24 at 10:20 AM revealed CNA F stated he assisted R2 to bed at approximately 10:00 AM and placed afoot bootie on the right foot and he placed the left foot bootie under the left heel. CNA F stated R2 did not have extra pillows in his room, and he placed R2's heel on the left bootie instead of in the bootie to off load the left heel, then CNA F confirmed that the bootie was not on correctly and was going to get pillows to off-load the heels. CNA F confirmed that R2 did not have an air mattress on his bed and stated that he had never seen one on R2's bed. An interview on 09/11/24 at 03:10 PM revealed Administrative Nurse B confirmed R2 should have had both heels off-loaded in the correct manner. Administrative Nurse B stated that R2's left heel wounds were chronic, non-pressure ulcers, that R2 had since admission. Administrative Nurse B was asked to clarify what stage, type of ulcer, and if the areas were facility acquired as documentation on the 07/28/24 MDS revealed two stage three facility acquired pressure ulcers. An interview on 09/11/24 at 03:43 PM revealed Administrative Nurse B confirmed R2 did not have an air mattress on his bed. Administrative Nurse B stated that R2's room had been changed a few weeks prior, and R2 always had an air mattress on his bed for at least a year. An interview on 09/11/24 at 04:00 PM revealed Administrative Nurse B confirmed R2 had facility acquired stage three pressure ulcers after she spoke to the wound care clinic nurse. Administrative Nurse B revealed that the areas were closed and healed on 07/11/24, and the pressure ulcers were facility acquired. On 09/11/24 at 04:40 PM, SSD K verified R2 moved to room his previous room on 07/12/24. Administrative Nurse B confirmed R2 did not have an air mattress when he moved to a different room and commented the facility had extra air mattresses and did not know why R2 was without an air mattress. The facility's policy Pressure Ulcer/Skin Breakdown dated April 2013 documented: Physicians shall help prevent and manage pressure ulcers, consistent with established guidelines. Incidence of new pressure ulcers will be minimized to the extent possible. Healing of existing pressure ulcers will be optimized to the extent as possible. The facility will be able to show failure of a pressure ulcer to heal was medically unavoidable. The facility failed to place interventions to prevent pressure injuries for R2, who developed two preventable, facility acquired, stage 3 pressure injuries. This placed the resident at risk to worsen his current pressure ulcer or develop more skin issues.
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 40 residents, which included 12 residents sampled and three reviewed for accidents and accid...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 40 residents, which included 12 residents sampled and three reviewed for accidents and accident hazards. Based on interviews, observations, and record review, the facility failed to provide an environment free of accident hazards for the residents of the facility when the facility failed to properly store chemicals in an unlocked cabinet in an unlocked room and when the facility stored chemicals along a rail in the hallway. Additionally, the facility failed to ensure R26, who was identified by the facility as confused and independently mobile with aggressive and wandering behaviors, remained free of accident hazards when R26 put scissors in his pocket and wandered inside the facility. Furthermore, the facility failed to ensure that two residents, Resident (R) 22 and R8, remained free of accident hazards related to falls when the facility failed to appropriately investigate, develop, and implement appropriate interventions to prevent multiple falls for R22 related to continued use of a powered lift chair, or develop any new interventions for R8. These deficient practices resulted in R8 falling and sustaining a fracture (broken bone) to her left humerus (upper arm bone) and left fourth rib which required a hospitalization. Findings included: - Review of the Electronic Health Record (EHR) for Resident (R) 8 included diagnoses of osteoporosis (abnormal loss of bone density and deterioration of bone tissue with an increased fracture risk), history of falling, repeated falls, generalized muscle weakness, lack of coordination, and dementia (a progressive mental disorder characterized by failing memory, confusion). The Significant Change Minimum Data Set (MDS) dated [DATE], documented R8 as unable to complete the Brief Interview for Mental Status (BIMS) assessment and staff assessed R8 to have severely impaired cognition. The assessment documented R8 required substantial or maximal assistance from staff for cares. R8 was frequently incontinent of bladder and always incontinent of bowel. The assessment documented that R8 had no falls since the previous assessment. The Cognitive Loss / Dementia Care Area Assessment (CAA) dated [DATE], documented R8 as deceased ; however, the surveyor observed R8 in the facility on [DATE], [DATE], [DATE], and [DATE]. The Quarterly MDS dated [DATE], documented R8 as unable to complete a BIMS assessment and staff assessed R8 to have severely impaired cognition. The assessment documented R8 as dependent on staff for toileting, bathing, and all forms of hygiene and required substantial or maximal assistance for all other cares except eating, which was required supervision/setup. R8 was frequently incontinent of bowel and always incontinent of bladder. The assessment documented that R8 had a fall since the previous assessment. The [DATE] Care Plan documented R8 was at risk for falls and listed the following interventions: On [DATE], staff would monitor for changes in R8's condition that may warrant increased supervision or assistance and notify the charge nurse. On [DATE], staff would provide frequently used items within easy reach. On [DATE], family reported R8 was forgetful and would benefit from consistency in her room. She was unable to use a walker due to difficulty remembering to use it. On [DATE], staff would request physical/occupational therapy to evaluate and treat the resident as needed. On [DATE], staff would encourage the resident to visually survey the area prior to stepping away to walk. On [DATE], activities staff would provide mid-morning and mid-afternoon activities, one on one to keep R8 busy and mobile. On [DATE], staff placed a night light in R8's room so she was able to see after dark. Review of the EHR Safety Device Consent dated [DATE], documented a safety assessment for turn bars only and lacked safety assessment for a powered lift chair. Review of the EHR Fall Risk assessments revealed on [DATE], the facility documented a fall risk score of 22, which indicated R8 was a high risk for falls. The Progress Notes dated [DATE] documented R8 experienced a witnessed fall and landed on her left side, she then repositioned herself to her back. Review of the facility Fall Investigation revealed on [DATE] at 05:20 PM, R8 fell without injury. The facility's root cause analysis determined R8 had a lack of safety awareness, which caused the fall. The fall investigation report documented the immediate and permanent care plan interventions were that staff would provide a smaller recliner that was a better fit for R8. The resident's Care Plan documented on [DATE] staff would provide a smaller recliner that was a more appropriate fit for R8; however, the facility lacked evidence of the implementation of this intervention. The Progress Notes dated [DATE] documented R8 was found sitting on the floor near the bed with bed linens wrapped around her legs. The fall investigation report documented the immediate and permanent care plan interventions were that staff would provide more frequent rounding. Review of the facility Fall Investigation revealed on [DATE] at 10:06 PM, R8 fell and obtained a minor injury. The facility's root cause analysis lacked determination causal factors for the fall. The fall investigation report documented the immediate and permanent care plan interventions were that staff would provide more frequent rounding. The resident's Care Plan documented on [DATE] that staff would provide frequent rounding however, the facility lacked evidence of the implementation of this intervention. Review of the EHR Fall Risk assessments revealed [DATE], the facility documented a fall risk score of 15, which indicated R8 was a moderate risk for falls. The Progress Notes for R8 lacked an entry with a description related to fall on [DATE]. The fall investigation report lacked an immediate intervention to mitigate fall risk for the remainder of the shift. The fall investigation report documented the permanent care plan documented staff would cue and sit with R8 to ensure that R8 ate the meal or snack provided. Review of the facility Fall Investigation revealed on [DATE], R8 fell and obtained a minor injury. The facility's root cause analysis determined that R8 was hungry and attempted to ambulate without staff assistance. The fall investigation report lacked an immediate intervention to mitigate fall risk for the remainder of the shift. The fall investigation report documented the permanent care plan documented staff would cue and sit with R8 to ensure that R8 ate the meal or snack provided. The resident's Care Plan documented on [DATE] that staff would sit with R8 to provide cues and assistance with any snacks or meals provided. The Progress Notes dated [DATE] documented staff discovered R8 at approximately 05:30 AM, on the ground on her knees, and noted she had a minor injury to the left elbow. The facility's fall investigation report documented that the immediate intervention was that staff would close monitoring for remainder of shift. The facility's fall investigation report permanent care plan documented staff would unplug recliner and switch to a manual recliner when possible. Review of the facility Fall Investigation revealed on [DATE], R8 fell and obtained a minor injury. The facility's root cause analysis determined R8 raised a powered lift chair to its full height and fell. The facility's fall investigation report documented that the immediate intervention was that staff would closely monitor the resident for the remainder of the shift. The facility's fall investigation report permanent care plan documented staff would unplug recliner and switch to a manual recliner when possible. The resident's Care Plan documented manual recliner on [DATE]; however, the surveyor observed R8 resting in powered lift chairs on [DATE], [DATE], [DATE], and [DATE]. Review of the EHR Fall Risk assessments revealed the on [DATE], the facility documented a fall risk score of 25, which indicated R8 was a high risk for falls. The Progress Notes dated [DATE] at 09:25 PM documented staff discovered R8 on the ground on her left side in her doorway, with a minor injury to the left elbow. Review of the facility Fall Investigation revealed on [DATE], R8 fell and obtained a minor injury. The facility's root cause analysis determined R8 had limited safety awareness. The fall investigation report documented the immediate intervention was that staff would perform more close monitoring of the resident. The fall investigation report documented the permanent care plan intervention was staff would offer toileting with all bed checks. The resident's Care Plan documented on [DATE] staff would offer toileting with all bed checks to prevent the resident from attempting to ambulate without assistance from staff. Review of the EHR Fall Risk assessments revealed on [DATE], the facility documented a fall risk score of 22, which indicated R8 was a high risk for falls. The Progress Note dated [DATE] at 01:27 AM, documented R8 was given pain medication for the fall that occurred on [DATE] at 09:25 PM and lacked documentation of the location or severity of the pain. The Progress Note dated [DATE] at 03:24 PM, revealed an unknown Certified Nurse Aide (CNA) staff reported to the nurse R8 had pain and swelling to the left shoulder. The nurse assessed R8 and documented swelling and bruising from R8's shoulder to her elbow on the left arm, documented she notified R8's primary care physician (PCP), and noted she left a message for the PCP. The Progress Note dated [DATE] at 03:55 PM, revealed R8's PCP returned the phone message and gave a telephone order to obtain an x-ray of the resident's left upper arm and left shoulder. The Progress Note dated [DATE] at 09:14 PM, revealed the consultant x-ray provider notified the facility that R8 had a displaced fracture (a traumatic bone break where two ends of the bone separate out of their normal positions) of the left humerus and a fractured left fourth rib. The facility staff notified R8's PCP and received orders to maintain current treatment to maintain R8's comfort and notify the PCP if R8 became uncomfortable. Review of the Progress Note dated [DATE] at 05:48 PM, revealed staff called the hospital and were advised that R8 admitted to the medical floor due to a fracture of the left humerus. The Progress Notes lacked additional documentation related to how, when, or why the resident was transferred to the hospital. Review of the Progress Note dated [DATE] at 03:00 PM, revealed R8 arrived to the facility with a report from the hospital noting R8 was not a candidate for surgical repair of the left arm and orders to apply ice to the affected area as needed for pain or swelling, R8 was to wear a sling on the left side at all times for four weeks, and staff were not to use the left arm to assist the resident with cares. Review of the facility Fall Investigation revealed on [DATE], R8 fell and obtained a minor injury. The facility's root cause analysis determined that R8's limited safety awareness caused the fall. The fall report documented that the immediate intervention was that staff would perform more close monitoring with one-on-one supervision as much as possible. The fall investigation report documented the permanent care plan intervention was documented as staff asked R8's family to bring a TV to her room so staff would place the TV on a music channel then wait to see if she was willing to lay and watch television and sleep. The Progress Notes for R8 lacked documentation related to the [DATE] fall. The resident's Care Plan included an intervention dated [DATE], which documented family would bring R8 in a television and staff were to put it on a music channel which would allow her to watch, relax, and sleep. Review of the Progress Note dated [DATE] at 03:22 AM, staff documented a witnessed fall when R8 attempted to stand unassisted from a wheelchair without additional injuries; however, the facility lacked a fall investigation related to this fall. The resident's Care Plan included an intervention dated [DATE], which indicated staff had a meeting with family regarding additional interventions to prevent R8 from falling again with suggestions made that staff would implement with the goal to keep R8 calm; however, no additional information was provided. Review of the EHR Fall Risk assessments revealed on [DATE], the facility documented a fall risk score of 26, which indicated a high risk for falls. The resident's Care Plan included an intervention dated [DATE], which directed staff would offer to take R8 to the bathroom during all overnight bed checks to prevent her from self-ambulation attempts. The Progress Notes dated [DATE] at 04:19 PM, revealed staff documented a witnessed fall without injury when R8 attempted to stand from a recliner with the footrest in the up position. The fall investigation report documented the immediate and permanent care plan interventions were that staff would offer snacks/drinks frequently. Review of the facility Fall Investigation revealed on [DATE], R8 fell without injury. The facility's root cause analysis determined R8 attempted to stand without staff assistance. The fall investigation report documented the immediate and permanent care plan interventions were that staff would offer snacks/drinks frequently. The resident's Care Plan documented on [DATE] staff would frequently offer snacks/drinks to R8 however, the facility lacked evidence of the implementation of this intervention. Review of the EHR Fall Risk assessments revealed on [DATE], the facility documented a fall risk score of 23, which indicated a high risk for falls. The Progress Notes revealed on [DATE] at 05:28 PM, staff documented a fall without injury when R8 attempted to ambulate without staff assistance. Review of the facility Fall Investigation revealed on [DATE], R8 fell without injury. The facility's root cause analysis determined that R8 attempted to stand without staff assistance. The fall report lacked an immediate intervention performed by staff to mitigate the risk of falls for the remainder of the shift. The permanent care plan intervention was staff should monitor for items left on the floor or any items the resident may have dropped and assist with picking them up. Review of the resident's Care Plan revealed the following interventions: On [DATE], staff would perform rounds frequently and offer R8 toileting assistance. On [DATE], staff would maintain an environment that was clutter-free, provide adequate lighting, and ensure personal items were within reach. On [DATE], staff would provide assistive devices as needed. On [DATE], staff would review information on past falls to determine causes of falls. Review of the EHR Fall Risk assessments revealed on [DATE], the facility documented a fall risk score of 15, which indicated R8 was a moderate risk for falls. Observations on [DATE] at 12:50 PM, [DATE] at 07:40 AM, and [DATE] at 10:00 AM revealed R8 in a powered lift chair recliner in the common area near the nurses' station with her eyes closed. Observation on [DATE] at 12:00 PM, revealed R8 in a powered lift chair recliner in the common area near the nurses' station with her eyes closed. Two unknown CNA staff assisted R8 to an upright seated position using the powered mechanism of the lift chair, then performed a two-person pivot-transfer from recliner to R8's wheelchair and assisted R8 to the dining area for the noon meal. On [DATE] at 12:04 PM, CNA F stated when a resident fell, CNA staff should ensure the resident was safe, then alert other staff that assistance was required, and would notify the nurse. Upon the arrival of the nurse, then CNA staff would follow the instructions of the nurse. CNA F was unable to recall specific interventions for R8 and stated that they would refer to the CNA book at the nurses' station or R8's care plan on the EHR for guidance. On [DATE] at 12:14 AM, CNA E stated that when a resident fell, CNA staff would ensure the resident was safe and call for help, which included calling the nurse. Once the nurse arrived, then CNA staff would follow the instructions of the nurse. CNA E was unable to recall any information specific to R8's falls and stated that interventions to prevent falls for R8 could be found in the resident's care plan, which was accessible in the EHR on either the computers or tablets or in the CNA book in the nurses' station. On [DATE] at 12:24 PM, Licensed Nurse (LN) D stated after a fall, the CNA staff would ensure the resident was safe and call for help, which included the nurse. When the nurse arrived, they would assess the resident for injuries and give aid if appropriate. Immediately following the fall, the nurse would notify the PCP, the resident's representative, Administrative Nurse B and/or Administrative Staff A. Immediately after the required notifications were made, the nurse would fill out a fall report in the EHR and collect witness statements from all nursing (CNA, Certified Medication Aides [CMA], LN) personnel on duty at the time of the fall. The nurse would then hold a fall huddle with the staff to initiate an investigation to determine the root cause of the fall and develop an immediate intervention to mitigate the risk of falls for the remainder of the shift. The nurse would also perform and document ongoing assessments for fall follow up which may or may not include neurological (pertaining to the brain) assessments if needed for 72 hours (3 days) after the fall. On the next business day, Administrative Nurse B would review the documentation and add a permanent care plan intervention on the resident's care plan and place the update in the CNA book at the nurses' station. Additionally, LN D stated that she was unsure if residents were assessed for safety related to the safe operation of powered lift chairs. During an interview with Administrative Nurse B on [DATE] at 12:36 PM revealed after a resident fell, she expected staff to perform a huddle to discuss what happened, develop an immediate intervention to prevent further falls, then staff would complete a risk management module. All nursing staff were expected to fill out a witness statement, then make appropriate notifications. The Director of Nursing (DON) reviewed fall charting and added interventions to the individual resident care plans after a fall. Administrative Nurse B reported resident cares were driven by the care plan and stated it was her expectation the care plan would be revised with a new and unique intervention related to each specific fall. Administrative Nurse B further confirmed if the facility did not identify the cause of a fall they could not say if interventions in place for fall were appropriate. Administrative Nurse B stated duplicate or similar care plan interventions were unacceptable and confirmed the resident had duplicate/similar care planned interventions for multiple falls. Administrative Nurse B stated care planned interventions should be new, unique to the fall, and measurable. She also confirmed the facility lacked appropriate follow up for all falls in the resident's progress notes. The nurse should initiate and document ongoing assessments for 72 hours (3 days) for fall follow up and include neurological assessments if needed. Administrative Nurse B stated that the previous DON was responsible for the information prior to the [DATE] fall and she was unable to provide an explanation as to why the expectations were not met. Administrative Nurse B stated that all residents who use powered lift chairs should have a Safety Device Consent assessment in their EHR to determine whether they could safely utilize a piece of powered equipment. She confirmed R8 had severely impaired cognition and could not be assessed for safe use of a powered lift chair. Further, confirmed that the Safety Device Consent in R8's EHR, dated [DATE] lacked a safety assessment for a powered lift chair. The facility's undated Fall Guidelines - Assessing Falls and Their Causes documented staff were to observe a resident who fell for delayed complications for approximately forty-eight (72) hours and would document the findings in the resident's EHR. Additionally, staff would, in collaboration with the interdisciplinary team (IDT - a team of facility staff consisting of members of various departments including but not limited to; dietary, nursing, maintenance, therapy, etc.), identify possible or likely causes of the incident and lacked instructions for staff to follow to correct the causes of the incident. The facility failed to implement interventions after multiple falls to provide an environment free of accident hazards for a dependent resident with severely impaired cognition and a known history of repeated falls. R8 fell twice on [DATE] and was injured, fell on [DATE] and was injured, fell on [DATE] and was injured, fell on [DATE] and was injured (two fractures and a hospitalization), fell on [DATE] and was injured, fell on [DATE] and was not injured, and fell on [DATE] and was not injured. This deficient practice resulted in actual harm to the physical and psychosocial well-being of R8. - Observation on [DATE] at 10:45 AM, revealed a container of sanitizer wipes for surfaces and reusable medical equipment sat on top of the handrail in the 200 hall. The sanitizer wipes container was labeled Keep out of reach of children. On [DATE] at 11:42 AM, Housekeeping Supervisor X, unknown housekeeper and unknown laundry aide observed walking past the container of sanitizer wipes stored on the top of the handrail in the 200 hall. On [DATE] at 12:10 PM, Licensed Nurse (LN) H identified the sanitizer wipes as hazardous chemicals since the manufacturer's label documented to keep out of reach of children and stated that the container of wipes should be stored in the medication room, in the supply room, or in a (unsecured) bag hanging from mechanical lifts. LN H then removed the container of wipes and placed it in an unsecured bag and hung it from a mechanical lift that was stored in the hallway. On [DATE] at 01:51 PM, during an environmental tour with Maintenance Director O in the activities room, a large metal cabinet with two full-length doors was unlocked and contained the following hazardous chemicals with Keep out of reach of children on the manufacturer's labels: 1. One container of Germicidal (sanitizing) wipes. 2. Two cans of paint plus primer. 3. One can of spray adhesive. 4. One can of extra hold hairspray. 5. One container of mosaic stone cement. 6. Two containers of nail polish remover. In addition, there was assorted nail care accessories which included nail polish, clippers and scissors. On [DATE] at 03:00 PM, Administrative Nurse B confirmed the above findings and stated that her expectation was for all chemicals and sharp objects to be secured behind a locked door or cabinet. Administrative Nurse B identified four residents who were independently mobile and had cognitive impairment that included confusion. The facility's undated Poisonous and Toxic Materials documented that all containers of poisonous and toxic materials would be prominently marked or labeled for easy identification and when not in use would be stored on shelves that were used for no other purpose. The policy lacked documentation related to keeping chemicals away from residents and/or secured behind a locked door or cabinet. The facility failed to provide an environment free of accident hazards when the facility failed to appropriately store hazardous chemicals. - Review of the Electronic Health Record (EHR) for Resident (R) 26 included diagnoses of altered mental status (state of awareness that was different from the normal awareness of a person), dementia (a progressive mental disorder characterized by failing memory, confusion) and Wernicke's encephalopathy (a brain and memory disorder that causes confusion, ataxia [impaired ability with muscle coordination], eye problems and memory loss). The admission Minimum Data Set (MDS) dated [DATE] documented a Brief Interview for Mental Status (BIMS) score of seven, which indicated severely impaired cognition. The assessment documented that R26 had a PHQ-9 score of 0, which indicated no indications for depression and no behaviors documented. R26 required partial/moderate assistance of staff for dressing and footwear, and supervision for all other cares except eating which required setup and supervision. R26 performed toileting independently. The Cognitive Loss / Dementia Care Area Assessment (CAA) dated [DATE], documented that R26 had a diagnosis of dementia with cognitive loss. The [DATE] Care Plan documented R26 displayed wandering behaviors and included multiple interventions for staff to promote safety. The [DATE] Care Plan documented R26 had a history of inappropriate behaviors that included agitation and aggression and intermittent refusal of care and provided the following interventions: Staff would reorient and redirect R26 as needed, dated [DATE]. Staff would allow R26 time to calm down and reapproach at a later time, and monitor for and document each behavioral event, dated [DATE]. Staff would evaluate the need for a referral to psychological services and offer psychosocial support, dated [DATE]. Staff would interact in an empathetic and supportive manner, dated [DATE]. Staff would attempt to allow resident time then reapproach, regarding verbal aggression to staff, dated [DATE]. The Physician's Orders documented the following: Monitor the resident for target behaviors including yelling at staff, resisting cares, hitting others and inappropriate behaviors, two times per day for behavior monitoring, dated [DATE]. Monitor the resident for inappropriate behaviors, wandering, verbal aggression, two times per day for behavior monitoring, dated [DATE]. The Assessments reviewed and lacked safety assessment for R26 to keep or have access to sharp/dangerous objects. The [DATE] to [DATE] Medication Administration Record (MAR) and Treatment Administration Record (TAR) documented monitoring of behaviors. The Progress Notes reviewed [DATE] to [DATE] revealed multiple entries where staff documented rejection of cares, aggression, and agitation towards staff and wandering behavior that included wandering into other resident's rooms. On [DATE] at 11:45 AM, an observation revealed R26 in his room with scissors and nail clippers. R26 became verbally aggressive with survey team when an interview attempted. R26 placed the scissors in the front pocket of his trousers and walked angrily from the room down the hallway. On [DATE] at 07:46 AM, R26 wandered in the hallway with a furrowed brow and scowl expression. On [DATE] at 12:04 PM, Certified Nurse Aide (CNA) F stated that all dangerous items such as chemicals and sharp objects (knives, scissors, etc.) should be locked up and should not be accessible to residents. On [DATE] at 12:14 PM, CNA E stated that dangerous objects such as chemicals, knives or scissors should be locked up and inaccessible to residents. On [DATE] at 12:24 PM, Licensed Nurse (LN) D stated that dangerous items such as chemicals, knives or scissors should be secured in such a way that prevents residents from having access to them. On [DATE] at 03:00 PM, Administrative Nurse B stated that her expectation was for all dangerous items which included chemicals, knives, scissors, and nail clippers to be secured and not available to residents. Administrative Nurse B identified four residents in the facility that were independently mobile and confused, that included R26. Further, Administrative Nurse B identified R26 as a resident who displayed intermittently aggressive behaviors and should not have access to sharp objects. The facility lacked a policy related to securing potentially hazardous objects. The facility failed to ensure that R26, a resident that the facility identified as confused and independently mobile with aggressive and wandering behaviors when R26 put scissors in his pocket and wandered inside the facility. This put this resident at risk for self -injury as well as the residents of the facility at risk for potential of harm related to unsecured sharp objects. - Review of the Electronic Health Record (EHR) for Resident (R) 22 included diagnoses of history of falling, chronic obstructive pulmonary disease (COPD - a progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing) and bipolar disorder (a major mental illness that caused people to have episodes of severe high and low moods). The Significant Change Minimum Data Set (MDS) dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 15, which indicated intact cognition. The assessment documented that R22 utilized a walker or wheelchair for locomotion and required extensive assistance of all cares of two staff members except eating which was performed independently. R22 was always incontinent of urine and occasionally incontinent of bowel. R22 received opioid (class of drug used to treat moderate to severe pain) five of the seven days in the look-back-period and received oxygen. The assessment documented that R22 did not fall since the previous assessment. The Falls Care Area Assessment (CAA) dated [DATE], documented that R22 had a history of falls related to her need for assistance with transfers. The Quarterly MDS dated [DATE], documented a BIMS score of 10, which indicated moderately impaired cognition. The assessment documented R22 was dependent on staff for bathing and toileting and required substantial/maximal assistance for all other cares except eating, which required partial assistance. R22 was always incontinent of urine and occasionally incontinent of bowel and received an antidepressant (a class of medications used to treat mood disorders and relieve symptoms of depression) and oxygen. The assessment documented that R22 fell since the previous assessment. The [DATE] Care Plan documented R22 was at risk for falls related to poor safety awareness, unsteadiness, COPD and hospice/end-of-life care and listed the following interventions: On [DATE] documented staff should place non-skid surface in a chair to prevent her from sliding out of chair, initiated on [DATE] and revised date of [DATE]. Staff would maintain a clutter free environment; free from spills with adequate lighting and place personal items within reach, initiated on [DATE]. Staff would ensure items are within reach, initiated on [DATE]. Staff would ensure the call light was within reach and encourage the resident to call for help, initiated on [DATE]. On [DATE], staff educated to ensure that water pass performed on both shifts and placed within the reach of resident, initiated on [DATE]. Staff would provide appropriate footwear with transfers and ambulation, initiated on [DATE]. Staff would
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 40 residents. The sample included 12 residents. Based on interview and record review, the faci...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 40 residents. The sample included 12 residents. Based on interview and record review, the facility failed to provide Resident (R)10 care in a dignified manner during colostomy care. R10 was left lying in his bed for 40 minutes with his door open, undressed waist up and no colostomy (surgical creation of an artificial opening on the stomach wall to excrete feces from the body) bag covered his stoma. This deficient practice placed the resident at risk for decreased psychosocial well-being. Findings included: - Resident (R)10 's Electronic Health Record (EHR) revealed diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion) and need for assistance with personal care. The Annual Minimum Data Set (MDS) dated [DATE], documented a Brief Interview for Mental Status (BIMS) of 15, indicating intact cognition. The resident had a total mood severity score of 00, indicating no depression and no behaviors. R10 required total assistance with activities of daily living (ADLs), which included toileting, dressing, and transfers. R10 was frequently incontinent of bladder and bowel. The Functional Abilities (Self-Care and Mobility) Care Area Assessment (CAA) dated 12/05/23, documented R10 required variable assistance with ADL function and mobility related to rheumatoid arthritis (chronic inflammatory disease that affected joints and other organ systems). Staff would continue with care plan and a goal to maintain current function. The Quarterly MDS dated 06/12/24, documented a BIMS of eight, indicating moderately impaired cognition. R10 required total assistance with ADL's, which included toileting, dressing, and transfers. Frequently incontinent of bladder. Not rated for bowels as R10 had a colostomy. The 09/10/24 Care Plan documented R10 had a colostomy related to a fistula (abnormal passage from an internal organ to the body surface or between two internal organs). Staff were instructed to provide ostomy care each shift and as needed. Staff were to encourage R10 to discuss any concerns, fears, issues related to ostomy use or care as indicated, dated 03/18/24. The Physician's Order dated 03/19/24, colostomy care every shift and as needed. On 06/15/24, a Progress Note at 12:17 PM, two unidentified Certified Nurse Aides notified Licensed Nurse (LN) W that R10's ostomy bag required changing. R10 was angry that he had to wait to get his ostomy changed, yelled, and cursed at staff. Family member called and spoke with LN W, family member concerned R10 had to wait 40 minutes to receive ostomy care. LN W explained to family member that she went as soon as she was able to. On 09/10/24 at 11:37 AM, R10 stated that staff members left him lying in his bed undressed from waist up with no ostomy bag covering his stoma for 40 minutes sometime in June. R10 stated that his door to his room was left open and the curtains were closed. R10 stated he called his family member as he was angry. He stated that the next day he spoke to the Administrative Staff A and was satisfied with the outcome of the nurse being discharged . On 09/11/24 a Grievance dated 06/16/24, revealed LN W was removed from the schedule as R10 had to wait 40 minutes for a new colostomy bag. R10 was satisfied with the outcome and the grievance form was signed by Administrative Staff A on 06/17/24. On 09/11/24 at 01:25 PM, Administrative Staff A confirmed that LN W was no longer employed at the facility after R10 had to wait for a long period of time for care that was required. Administrative Staff A revealed that R10 was satisfied with the outcome. The facility's policy Dignity dated February 2021 documented: Each resident shall be cared for in a manner that promotes and enhances his or her sense of well-being, level of satisfaction with life, and feelings of self-worth and self-esteem. Staff to promote, maintain and protect resident privacy, including bodily privacy during assistance with personal care and during treatment procedures. Promptly responding to a resident's request for toileting assistance. The facility failed to provide Resident (R)10 care in a dignified manner during colostomy care. R10 was left lying in his bed for 40 minutes with his door open, undressed waist up and no colostomy bag covered his stoma. This deficient practice placed the resident at risk for decreased psychosocial well-being.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0553 (Tag F0553)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 40 residents. The sample included 12 residents. Based on observation, interview, and record re...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 40 residents. The sample included 12 residents. Based on observation, interview, and record review, the facility failed to include Resident (R)7 for the development and continued planning of the resident's care plan quarterly. This deficient practice placed the residents at risk for impaired care and services. This practice had the potential to lead to negative psychosocial effects related to safety and uncommunicated needs. Findings included: - Resident (R)7's medical diagnoses included diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made, or the body cannot respond to the insulin), end stage renal disease (ESRD-a terminal disease of the kidneys) and anxiety. The 04/29/24 admission Minimum Data Set (MDS), documented a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. R7 had a total mood severity score of 00, indicating no depression and there were no behaviors. R7 required total assistance with activities of daily living (ADLs), with toileting hygiene, bathing, dressing, personal care, and transfers. R7 required set up for eating. R7 was occasionally incontinent of bladder. R7 required oxygen and dialysis (procedure where impurities or wastes were removed from the blood). The 05/06/24 Functional Abilities Care Area Assessment (CAA), documented R7 admitted to the facility for skilled services. R7 required assistance with ADLs and transfers related to impaired mobility and was at risk for falls and skin breakdown related to incontinence. The 07/29/24 Quarterly MDS, documented a BIMS score of 15, indicating intact cognition. R7 required total assistance with ADLs, and he had no falls. The 09/10/24 Care Plan documented staff were to invite R7 to review and discuss suggested or recommended treatments or interventions to allow individual preferences and choices. Review of the Progress Notes from 04/24/24 to 09/10/24 lacked documentation regarding R7's care plan meeting, or if R7 had been invited to or attended a meeting. On 09/10/24 at 07:49 AM, R7 stated that he had never been invited to a care plan meeting or attended a care plan meeting since he was admitted at the end of April 2024. On 09/12/24 at 09:30 AM, Social Service Designee (SSD) K confirmed that R7 had not attended a care plan meeting since admitted on [DATE]. SSD K revealed she had no documentation in the EHR or in non-medical file of R7 to verify that she had a care plan meeting scheduled. SSD K revealed R7's care plan meeting had to be canceled for an unknown reason. SSD K confirmed she did not have a copy of the care plan meeting invitation that she would give to residents. SSD K stated that all residents should have a care plan meeting quarterly and/or if there was a significant change in a resident's condition. On 09/12/24 at 09:57 AM, Administrative Nurse B revealed residents care plan meetings were to occur every three months or if a significant change occurred. Administrative Nurse B was unsure how the SSD invited residents. On 09/12/24 at 10:49 AM, Administrative Staff A confirmed that a resident, family member, and/or responsible party should be invited to their care plan meeting quarterly and as needed. Administrative Staff A revealed that the SSD should send a written invitation to the resident, family member and responsible party. He confirmed it was a concern that R7 had not attended a care plan meeting since admission. The facility's Comprehensive Care Plan policy dated 12/2016 documented: A comprehensive, person -centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial, and functional needs is developed, implemented and reviewed quarterly, annually and with significant change for each resident. Each resident's comprehensive person-centered care plan will be consistent with the residents' rights to participate in the development and implementation of his or her plan of care, including the right to request meetings, participate in the planning process and see the care plan. The facility failed to include R7 to his care plan meetings. This deficient practice placed the residents at risk for inadequate care and services. This practice had the potential to lead to negative psychosocial effects related to safety and uncommunicated needs.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0567 (Tag F0567)

Could have caused harm · This affected 1 resident

The facility reported a census of 40 residents. The sample included 12 residents. Based on interview and record review, the facility failed to ensure Resident (R)7 received his monthly benefits when h...

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The facility reported a census of 40 residents. The sample included 12 residents. Based on interview and record review, the facility failed to ensure Resident (R)7 received his monthly benefits when he requested the funds. Findings included: - On 09/10/24 at 07:45 AM, R7 stated he requested his monthly benefits of 62.00 dollars on 09/06/24 in the morning prior to him leaving the facility for his dialysis (procedure where impurities or wastes were removed from the blood) appointment. R7 stated when he returned to facility in the afternoon, there was no check waiting for him and Administrative Staff I was gone for the day. On 09/12/24 at 09:25 AM, Certified Medication Aide (CMA) V reported she was not aware of any money for residents to have available when the business office was closed. On 09/12/24 at 09:26 AM, Licensed Nurse (LN) U reported he was unaware of any money being available for residents that requested money from staff if the business office was closed. LN U stated he would not know the policy on how residents could receive money at night or on the weekends. On 09/12/24 at 09:30 AM, Social Service Designee (SSD) K reported she was unaware if residents had access to their personal funds on weekends, evening, or night shift when the business office was closed. SSD K reported that residents were encouraged to request their funds from Administrative Staff I or Administrative Staff A on Fridays. Additionally, SSD K stated that Administrative Staff I or Administrative Staff A would have to come to the facility on off hours to ensure a resident received the money requested. On 09/12/24 at 10:42 AM, Administrative Staff I reported that the facility is R7's payee and R7 requested his monthly benefit of 62.00 dollars on 09/06/24 prior to R7 being transported to dialysis. Administrative Staff I confirmed R7 had not received his monthly benefits as of 09/12/24, as R7 did not come back down to the business office to request the money. Administrative Staff I reported she should have delivered the requested funds to R7 the day he requested the funds. Administrative Staff I reported that there was 100.00 dollars in a locked box in the medication room for the residents with personal funds handled by facility for residents to request if the business office was closed. On 09/12/24 at 10:45 AM, Administrative Staff A confirmed the above concern was an issue. The facility's policy Management of Residents' Personal Funds dated March 2021 documented our facility manages personal funs of residents who request to do so. Should the facility be appointed the resident's payee, and directly receive monthly benefits to which the resident is entitled, such funds are managed in accordance with established policies and federal/state requirements. The facility failed to ensure R7 received his monthly benefit in a timely manner. This deficient practice had the potential to have a negative effect on the overall physical and psychosocial well-being of the resident in the facility.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0582 (Tag F0582)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 40 residents. The sample included 12 residents. Based on interview and record review, the faci...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 40 residents. The sample included 12 residents. Based on interview and record review, the facility failed to ensure the correct and complete Beneficiary Protection Notification forms were issued to one of three residents reviewed, Resident (R)146. Findings included: - On 09/11/24 review of the Skilled Nursing Facility Advance Beneficiary Notice of Non-Coverage Form CMS-20052 (SNFABN) and the Notification of Medicare Non-Coverage Form 10123(NOMNC- the form used to notify Medicare A participants of their rights to appeal and the last covered date of service) both forms lacked Resident (R)146's signature before her discharge home on [DATE]. Option three checked to reflect I don't want the care listed above. I understand that I'm not responsible for paying, and I can't appeal to see if Medicare would pay. The box was marked off with an X. A handwritten comment on both forms Resident discharged from facility before signature was received. The forms were only signed by the Social Service Designee (SSD) K on 03/08/24. On 09/11/24 review of Physical Therapy Discharge Summary revealed R146 was discharged on physical therapy on 03/07/24, as R146 met maximal potential. On 09/11/24 review of Occupational Therapy Discharge Summary revealed R146 was discharged from occupational therapy on 03/07/24, as R146 met maximal potential. On 03/06/24 at 01:24 PM, a Progress Note revealed the facility received discharge orders from R146's physician, to be discharged on current treatment plan. On 03/07/24 at 08:49 AM, a Progress Note revealed R146 to be discharged home on current treatment plan on 03/08/24. On 03/08/24 at 09:01 AM, a Progress Note revealed R146 discharged from the facility. On 09/11/24 at 03:38 PM, Administrative Staff I reported R146 requested the discharge and R146's husband came to the facility on [DATE] and R146 wanted to go home. Administrative Staff I had made no comment when questioned about discharge orders requested on 03/04/24 and received on 03/06/24. On 09/11/24 at 04:40 PM, Social Service Designee (SSD) K revealed R146 had a planned discharged . SSD K confirmed she received the SNFABN and NOMNC forms on 03/08/24 from Administrative Staff I to have R146 sign. SSD K confirmed she wrote the comment on the form that resident discharged from the facility before R146's signature obtained. Additionally, SSD K reported that Administrative Staff I normally would complete the required forms. On 09/12/24 at 10:49 AM, Administrative Staff A confirmed the above concern was an issue. On 09/12/24 at 02:45 PM, Physical Therapy Staff Y revealed R146 was a planned discharge to home and she gave Administrative Staff I the NOMNC a few days prior to her discharge. The facility's policy Medicare Advance Beneficiary and Medicare Non-Coverage Notices dated September 2022, documented residents are informed in advance when changes will occur to their bills. The resident is informed that they may choose to continue receiving skilled services that may not be paid by Medicare and assume financial responsibility. A NOMNC is issued to the resident at least two calendar days before benefits end. The facility failed to ensure the correct and complete Beneficiary Protection Notification forms were issued to R146, as required.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 40 residents with 12 residents selected for review. Based on observation, interview, and recor...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 40 residents with 12 residents selected for review. Based on observation, interview, and record review, the facility failed to accurately complete the [NAME] Data Set for two residents, Resident (R)7 and R8 related to falls. Additionally, R7 for dentition (the arrangement or condition of the teeth). This placed the resident at risk for uncommunicated care needs. Findings included: - Resident (R)7's medical diagnoses included diabetes mellitus (DM-when the body cannot use glucose, not enough insulin made, or the body cannot respond to the insulin), end stage renal disease (ESRD-a terminal disease of the kidneys) and anxiety. The [DATE] admission Minimum Data Set (MDS), documented a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. R7 had a total mood severity score of 00, indicating no depression and there were no behaviors. R7 required total assistance with activities of daily living (ADLs), with toileting hygiene, bathing, dressing, personal care, and transfers. R7 required set up for eating. R7 was occasionally incontinent of bladder. R7 required oxygen and dialysis (procedure where impurities or wastes were removed from the blood). No concerns with dentition. The [DATE] Functional Abilities Care Area Assessment (CAA), documented R7 admitted to the facility for skilled services. R7 required assistance with ADLs and transfers related to impaired mobility and was at risk for falls and skin breakdown related to incontinence. The [DATE] Quarterly MDS, documented a BIMS score of 15, indicating intact cognition. R7 required total assistance with ADLs, and he had no falls. No concerns with dentition. The [DATE] Care Plan documented staff were instructed to monitor for any signs or symptoms of bleeding. Additionally, staff were instructed to observe and report any signs and symptoms of anemia (inadequate number of healthy red blood cells to carry adequate oxygen to body tissues): pallor (unhealthy pale appearance), fatigue, dizziness, headache, palpitations (irregular or rapid heartbeat that can feel like fluttering, pounding, or skipping a beat), weakness or feeling cold, dated [DATE]. The [DATE] Physician Orders lacked any orders for falls or oral care. Review of the Progress Notes from [DATE] to [DATE] documented the following: On [DATE] a Progress Note at 01:36 PM, R7 had a fall when the transportation van ramp had a mechanical malfunction. R7's wheelchair tipped back and R7 hit the back of his head and he sustained a laceration (wound to the skin) on back of head and an abrasion on his left elbow. R7 was transported to hospital. On [DATE] a Progress Note at 05:44 PM, R7 transported back to facility from hospital, laceration was glued, and hospital instructed to keep area dry. On [DATE] at 07:21 AM, R7 reported the wheelchair transportation van ramp collapsed and he had a fall. R7 stated he hit the back of his head and had to go to the hospital. On [DATE] at 07:52 AM, R7 reported he would need to see a dentist. However, he had not said anything to the staff about the need. Observation revealed R7 had several discolored and missing/broken natural teeth. On [DATE] at 03:20 PM, Administrative Nurse C reported the MDS's are completed off site by Consultant Nurse J. Administrative Nurse C reported the Consultant Nurse J calls the facility every day at the morning meeting and a tele-conference completed with the Interdisciplinary team. On [DATE] at 09:57 AM, Administrative Nurse B revealed she expected the MDS information to be completed correctly. On [DATE] at 03:02 PM, Consultant Nurse J was called on phone number provided and did not answer the call. Review of facility's Resident Assessment Instrument Completion of the RAI dated [DATE] documented: The MDS completion is comprised of many individuals known as the Interdisciplinary Team and that there are many sections that are completed. An accurate assessment requires collecting information from multiple sources, some of which are mandated by regulations. The facility failed to accurately complete the MDS for (R)7 related to falls and dentition. This placed the resident at risk for uncommunicated care needs. - Review of the Electronic Health Record (EHR) for Resident (R)8 included the diagnoses of osteoporosis (abnormal loss of bone density and deterioration of bone tissue with an increased fracture risk), history of falling, repeated falls, generalized muscle weakness, lack of coordination and dementia (a progressive mental disorder characterized by failing memory, confusion). The Significant Change Minimum Data Set (MDS) dated [DATE], documented R8 was unable to complete the Brief Interview for Mental Status (BIMS) assessment and staff assessed R8 to have severely impaired cognition. The assessment documented R8 required substantial or maximal assistance from staff for cares. R8 was dependent on staff to perform oral hygiene. R8 required supervision and setup for eating. R8 was frequently incontinent of bladder and always incontinent of bowel. The assessment documented R8 had no falls since the previous assessment. The Cognitive Loss / Dementia Care Area Assessment (CAA) dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Visual Function CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Communication CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Urinary Incontinence and Indwelling Catheter (a hollow flexible tube that collects urine and leads to a drainage bag) CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Psychosocial Well-Being CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Behavioral Symptoms CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Falls CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Pressure Ulcer/Injury CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Psychotropic Drug Use CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Pain CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Quarterly MDS dated [DATE], documented R8 was unable to complete the BIMS assessment and staff assessed R8 to have severely impaired cognition. The assessment documented R8 was dependent on staff for toileting, bathing and all forms of hygiene and required substantial or maximal assistance for all other cares except eating which was required supervision/setup. R8 was frequently incontinent of bowel and always incontinent of bladder. The assessment documented that R8 had fallen since the previous assessment. Review of the facility Fall Investigation revealed on [DATE], R8 fell and obtained a minor injury. The facility's root cause analysis determined R8's limited safety awareness caused the fall. The fall report documented that the immediate intervention was that staff would perform more close monitoring with one-on-one supervision as much as possible. The fall investigation report documented the permanent care plan intervention was to ask R8's family to bring a television to her room so staff would place the television on a music channel, then wait to see if she was willing to lay and watch television and/or sleep. The Progress Notes for R8 lacked documentation related to this fall. The resident's Care Plan included an intervention dated [DATE], which documented family would bring R8 in a television and staff were to put it on a music channel which would allow her to watch, relax, and sleep. Review of the Progress Note dated [DATE] at 03:22 AM, staff documented a witnessed fall when R8 attempted to stand unassisted from a wheelchair without additional injuries; however, the facility lacked a fall investigation related to this fall. The resident's Care Plan included an intervention dated [DATE], which indicated staff had a meeting with family regarding additional interventions to prevent R8 from falling again with suggestions made that staff would implement with the goal to keep R8 calm; however, no additional information was provided. Observation on [DATE] at 12:50 PM, revealed R8 in a powered lift chair recliner in the common area near the nurses' station with her eyes closed. Observation on [DATE] at 07:40 AM, revealed R8 in a powered lift chair recliner in the common area near the nurses' station with her eyes closed. Observation on [DATE] at 10:00 AM, revealed R8 in a powered lift chair recliner in the common area near the nurses' station with her eyes closed. Observation on [DATE] at 12:00 PM, revealed R8 in a powered lift chair recliner in the common area near the nurses' station with her eyes closed. Two unknown CNA staff assisted R8 to an upright seated position using the powered mechanism of the lift chair, then performed a two-person pivot-transfer from recliner to R8's wheelchair and assisted R8 to the dining area for the noon meal. On [DATE] at 03:20 PM, Administrative Nurse C reported the MDS's are completed off site by Consultant Nurse J. Administrative Nurse C reported the Consultant Nurse J calls the facility every day at the morning meeting and a tele-conference completed with the Interdisciplinary team. On [DATE] at 09:57 AM, Administrative Nurse B revealed she expected the MDS information to be completed correctly. On [DATE] at 03:02 PM, Consultant Nurse J was called on phone number provided and did not answer the call. Review of facility's Resident Assessment Instrument Completion of the RAI dated [DATE] documented: The MDS completion is comprised of many individuals known as the Interdisciplinary Team and that there are many sections that are completed. An accurate assessment requires collecting information from multiple sources, some of which are mandated by regulations. The facility failed to accurately complete the MDS for R8 related to falls. This placed the resident at risk for uncommunicated care needs.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - Resident (R)20 's Electronic Health Record (EHR) revealed diagnoses of dementia (progressive mental disorder characterized by ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - Resident (R)20 's Electronic Health Record (EHR) revealed diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion) and osteoporosis (abnormal loss of bone density and deterioration of bone tissue with an increased fracture risk). The Annual Minimum Data Set (MDS) dated [DATE], documented a Brief Interview for Mental Status (BIMS) of 99, indicating intact severely impaired cognition. The resident had a total mood severity score of 00, indicating no depression and no behaviors. R20 required total assistance with activities of daily living (ADLs), which included bed mobility, toileting, dressing, and bathing. R20 was always incontinent of bladder. The Functional Abilities (Self-Care and Mobility) Care Area Assessment (CAA), dated [DATE] lacked analysis of findings documented. The Quarterly MDS dated [DATE], documented a BIMS of 99. The [DATE] Care Plan lacked the interventions for post-op shoe and Controlled Ankle Motion (CAM) (boot, also known as walking boots or orthopedic (pertaining to bones) boots, are commonly used in the treatment of various injuries associated with the foot, ankle, and lower leg). The [DATE] Physician Orders staff instructed that R21 may weight bear as tolerated to left lower leg, date ordered [DATE]. Review of the Progress Notes from [DATE] to [DATE] documented the following: On [DATE], a Progress Note at 02:35 PM, R20 had an appointment with orthopedic physician on [DATE]. Unable to read note, called physician office and left a voicemail. On [DATE], a Progress Note at 05:32 AM, Orthopedic progress note multiple fractures of left foot in different stages of healing, post-op shoe and weight bearing as tolerated with post-op shoe on left foot. On [DATE], an Orthopedic Note uploaded in EHR R21 to wear a CAM boot/or post op shoe when weight bearing left lower leg. R21 did not need to wear CAM boot in bed. On [DATE] at 09:57 AM, Administrative Nurse B confirmed that the facility did not care plan the recommendations from [DATE] and [DATE] appointment for a post op shoe or a cam boot. On [DATE] at 12:20 PM, R21 seated in dining room assisted with lunch, non-skids socks on both feet. On [DATE] at 07:55 AM, Certified Medication Aide (CMA)CC reported R21 had never worn a CAM boot or a post-op shoe on her left foot this year. On [DATE] at 03:10 PM, Administrative Nurse B reported resident cares were driven by the care plan and stated it was her expectation the care plan would be revised with a new and unique intervention related to each specific change in care. Administrative Nurse B revealed the care plans are updated by the Interdisciplinary Team in the morning meeting and the floor nurses do not update the care plans. Additionally, she confirmed R20's care plan was not updated and that was a concern. On [DATE] at 09:57 AM, Administrative Nurse B confirmed that the facility did not care plan the recommendations from [DATE] and [DATE] appointment for a post op shoe or a cam boot. She reported the fractures were not new fractures they were old and would obtain the x-ray report. On [DATE] at 02:00 PM, Administrative Nurse B reviewed the [DATE] X-ray report of R21 that she had received from the imaging center. X-ray confirmed old fractures. On [DATE] at 12:24 PM, Licensed Nurse (LN) D reported Administrative Nurse B would review the documentation and add a permanent care plan intervention on the resident's care plan. The facility's undated Comprehensive Care Plan Policy documented that the facility developed, implemented and periodically reviewed (quarterly, annually and with a significant change in condition) a comprehensive person-centered care plan that included measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs. The policy documented that care plan interventions were chosen after careful data gathering, proper sequencing of events, careful analysis of problem areas and their causes and relevant clinical decisions. Further documented that care plans were revised as the residents' conditions changed or when the desired outcome was not met. The facility failed to revise R20's care plan after physician order for CAM boot or post-op shoe. This placed the resident at risk for uncommunicated care needs. This deficient practice had the potential to have a negative effect on the overall physical and psychosocial well-being of the resident in the facility. - Resident (R) 2 's Electronic Health Record (EHR) revealed diagnoses of diabetes mellitus type two (DM2-when the body cannot use glucose, not enough insulin made, or the body cannot respond to the insulin) and reduced mobility. The Significant Change Minimum Data Set (MDS) dated [DATE], documented a Brief Interview for Mental Status (BIMS) of 99, indicating severely impaired cognition. The resident had a total mood severity score of 02, indicating no depression and R2 had no behaviors. R2 required total assistance with activities of daily living (ADLs), which included bed mobility, toileting, dressing, and bathing. R2 was always incontinent of bladder. R2 had a stage two pressure ulcer (partial-thickness skin loss into but no deeper than the dermis including intact or ruptured blisters) on admission. There was a pressure relieving device on the bed and the chair. The Functional Abilities (Self-Care and Mobility) Care Area Assessment (CAA) did not trigger on the [DATE] MDS. The Pressure Ulcer CAA dated [DATE], documented an actual skin breakdown and R2 was at risk for further skin breakdown due to incontinence. Treatment and preventative measures were in place and the facility consulted a wound care physician. The facility would proceed with care planning to ensure that interventions were in place to heal an existing wound and prevent new skin breakdown. The Quarterly MDS dated [DATE], documented a BIMS of 99. R2 required total assistance of staff with ADLs. R2 had two stage three pressure ulcers (full thickness pressure injury extending through the skin into the tissue below), which were facility acquired and had pressure relieving devices on the bed and the chair. The [DATE] Care Plan documented interventions which included: On [DATE], staff were instructed to float R2's heels with pillows while in bed. Staff applied an air mattress to R2's bed. On [DATE], staff were instructed to apply Podus boots (lightweight plastic shell with a liner to help treat and prevent lower extremity disorders) at all times. Review of the Care Plan lacked the focus documentation of the two stage three facility acquired pressure ulcers. Additionally, lacked the treatment intervention and wound consultant referral. The Physician Orders dated [DATE] included instruction to staff not to provide whirlpool baths for R2 and if showers were done, they were to wrap the resident's left foot. The physician orders lacked any orders for treatment for R2's left foot pressure ulcers. On [DATE] at 03:10 PM, Administrative Nurse B reported resident cares were driven by the care plan and stated it was her expectation the care plan would be revised with a new and unique intervention related to each specific change in care. Administrative Nurse B revealed the care plans are updated by the Interdisciplinary Team in the morning meeting and the floor nurses do not update the care plans. Additionally, she confirmed R2's care plan was not updated and that was a concern. On [DATE] at 03:20 PM, Administrative Nurse C reported R2's care plan was not updated and that was an issue. On [DATE] at 12:24 PM, Licensed Nurse (LN) D reported Administrative Nurse B would review the documentation and add a permanent care plan intervention on the resident's care plan. The facility's undated Comprehensive Care Plan Policy documented that the facility developed, implemented and periodically reviewed (quarterly, annually and with a significant change in condition) a comprehensive person-centered care plan that included measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs. The policy documented that care plan interventions were chosen after careful data gathering, proper sequencing of events, careful analysis of problem areas and their causes and relevant clinical decisions. Further documented that care plans were revised as the residents' conditions changed or when the desired outcome was not met. The facility failed to revise R2's care plan with pressure ulcer treatments and changes of pressure ulcer. This placed the resident at risk for uncommunicated care needs. This deficient practice had the potential to have a negative effect on the overall physical and psychosocial well-being of the resident in the facility. The facility identified a census of 40 residents, which included 12 residents sampled. Based on interviews, observations, and record review, the facility failed to review and revise the care plans with appropriate interventions for four of the sampled residents; Resident (R) 20 related to physician ordered interventions, R2 related to treatment of an area of pressure ulcer/injury, R22 and R8 related to development and implementation of appropriate interventions to prevent multiple falls for R22 related to continued use of a powered lift chair, or develop any new interventions for R8. These deficient practices resulted in uncommunicated care needs. Findings included: - Review of the Electronic Health Record (EHR) for Resident (R) 8 included diagnoses of osteoporosis (abnormal loss of bone density and deterioration of bone tissue with an increased fracture risk), history of falling, repeated falls, generalized muscle weakness, lack of coordination, and dementia (a progressive mental disorder characterized by failing memory, confusion). The Significant Change Minimum Data Set (MDS) dated [DATE], documented R8 as unable to complete the Brief Interview for Mental Status (BIMS) assessment and staff assessed R8 to have severely impaired cognition. The assessment documented R8 required substantial or maximal assistance from staff for cares. R8 was frequently incontinent of bladder and always incontinent of bowel. The assessment documented R8 had no falls since the previous assessment. The Cognitive Loss / Dementia Care Area Assessment (CAA) dated [DATE], documented R8 as deceased ; however, the surveyor observed R8 in the facility on [DATE], [DATE], [DATE], and [DATE]. The Quarterly MDS dated [DATE], documented R8 as unable to complete a BIMS assessment and staff assessed R8 to have severely impaired cognition. The assessment documented R8 as dependent on staff for toileting, bathing, and all forms of hygiene and required substantial or maximal assistance for all other cares except eating, which was required supervision/setup. R8 was frequently incontinent of bowel and always incontinent of bladder. The assessment documented that R8 had a fall since the previous assessment. The [DATE] Care Plan documented R8 was at risk for falls and listed the following interventions: On [DATE], staff would monitor for changes in R8's condition that may warrant increased supervision or assistance and notify the charge nurse. On [DATE], staff would provide frequently used items within easy reach. On [DATE], family reported R8 was forgetful and would benefit from consistency in her room. She was unable to use a walker due to difficulty remembering to use it. On [DATE], staff would request physical/occupational therapy to evaluate and treat the resident as needed. On [DATE], staff would encourage the resident to visually survey the area prior to stepping away to walk. On [DATE], activities staff would provide mid-morning and mid-afternoon activities, one on one to keep R8 busy and mobile. On [DATE], staff placed a night light in R8's room so she was able to see after dark. Review of the EHR Safety Device Consent dated [DATE], documented a safety assessment for turn bars only and lacked safety assessment for a powered lift chair. Review of the EHR Fall Risk assessments revealed on [DATE], the facility documented a fall risk score of 22, which indicated R8 was a high risk for falls. The Progress Notes dated [DATE] documented R8 experienced a witnessed fall and landed on her left side, she then repositioned herself to her back. Review of the facility Fall Investigation revealed on [DATE] at 05:20 PM, R8 fell without injury. The facility's root cause analysis determined R8 had a lack of safety awareness, which caused the fall. The fall investigation report documented the immediate and permanent care plan interventions were that staff would provide a smaller recliner that was a better fit for R8. The resident's Care Plan documented on [DATE] staff would provide a smaller recliner that was a more appropriate fit for R8; however, the facility lacked evidence of the implementation of this intervention. The Progress Notes dated [DATE] documented R8 was found sitting on the floor near the bed with bed linens wrapped around her legs. The fall investigation report documented the immediate and permanent care plan interventions were that staff would provide more frequent rounding. Review of the facility Fall Investigation revealed on [DATE] at 10:06 PM, R8 fell and obtained a minor injury. The facility's root cause analysis lacked determination causal factors for the fall. The fall investigation report documented the immediate and permanent care plan interventions were that staff would provide more frequent rounding. The resident's Care Plan documented on [DATE] that staff would provide frequent rounding however, the facility lacked evidence of the implementation of this intervention. Review of the EHR Fall Risk assessments revealed [DATE], the facility documented a fall risk score of 15, which indicated R8 was a moderate risk for falls. The Progress Notes for R8 lacked an entry with a description related to fall on [DATE]. The fall investigation report lacked an immediate intervention to mitigate fall risk for the remainder of the shift. The fall investigation report documented the permanent care plan documented staff would cue and sit with R8 to ensure that R8 ate the meal or snack provided. Review of the facility Fall Investigation revealed on [DATE], R8 fell and obtained a minor injury. The facility's root cause analysis determined that R8 was hungry and attempted to ambulate without staff assistance. The fall investigation report lacked an immediate intervention to mitigate fall risk for the remainder of the shift. The fall investigation report documented the permanent care plan documented staff would cue and sit with R8 to ensure that R8 ate the meal or snack provided. The resident's Care Plan documented on [DATE] that staff would sit with R8 to provide cues and assistance with any snacks or meals provided. The Progress Notes dated [DATE] documented staff discovered R8 at approximately 05:30 AM, on the ground on her knees, and noted she had a minor injury to the left elbow. The facility's fall investigation report documented that the immediate intervention was that staff would close monitoring for remainder of shift. The facility's fall investigation report permanent care plan documented staff would unplug recliner and switch to a manual recliner when possible. Review of the facility Fall Investigation revealed on [DATE], R8 fell and obtained a minor injury. The facility's root cause analysis determined R8 raised a powered lift chair to its full height and fell. The facility's fall investigation report documented that the immediate intervention was that staff would closely monitor the resident for the remainder of the shift. The facility's fall investigation report permanent care plan documented staff would unplug recliner and switch to a manual recliner when possible. The resident's Care Plan documented manual recliner on [DATE]; however, the surveyor observed R8 resting in powered lift chairs on [DATE], [DATE], [DATE], and [DATE]. Review of the EHR Fall Risk assessments revealed the on [DATE], the facility documented a fall risk score of 25, which indicated R8 was a high risk for falls. The Progress Notes dated [DATE] at 09:25 PM documented staff discovered R8 on the ground on her left side in her doorway, with a minor injury to the left elbow. Review of the facility Fall Investigation revealed on [DATE], R8 fell and obtained a minor injury. The facility's root cause analysis determined R8 had limited safety awareness. The fall investigation report documented the immediate intervention was that staff would perform more close monitoring of the resident. The fall investigation report documented the permanent care plan intervention was staff would offer toileting with all bed checks. The resident's Care Plan documented on [DATE] staff would offer toileting with all bed checks to prevent the resident from attempting to ambulate without assistance from staff. Review of the EHR Fall Risk assessments revealed on [DATE], the facility documented a fall risk score of 22, which indicated R8 was a high risk for falls. The Progress Note dated [DATE] at 01:27 AM, documented R8 was given pain medication for the fall that occurred on [DATE] at 09:25 PM and lacked documentation of the location or severity of the pain. The Progress Note dated [DATE] at 03:24 PM, revealed an unknown Certified Nurse Aide (CNA) staff reported to the nurse R8 had pain and swelling to the left shoulder. The nurse assessed R8 and documented swelling and bruising from R8's shoulder to her elbow on the left arm, documented she notified R8's primary care physician (PCP), and noted she left a message for the PCP. The Progress Note dated [DATE] at 03:55 PM, revealed R8's PCP returned the phone message and gave a telephone order to obtain an x-ray of the resident's left upper arm and left shoulder. The Progress Note dated [DATE] at 09:14 PM, revealed the consultant x-ray provider notified the facility that R8 had a displaced fracture (a traumatic bone break where two ends of the bone separate out of their normal positions) of the left humerus and a fractured left fourth rib. The facility staff notified R8's PCP and received orders to maintain current treatment to maintain R8's comfort and notify the PCP if R8 became uncomfortable. Review of the Progress Note dated [DATE] at 05:48 PM, revealed staff called the hospital and were advised that R8 admitted to the medical floor due to a fracture of the left humerus. The Progress Notes lacked additional documentation related to how, when, or why the resident was transferred to the hospital. Review of the Progress Note dated [DATE] at 03:00 PM, revealed R8 arrived to the facility with a report from the hospital noting R8 was not a candidate for surgical repair of the left arm and orders to apply ice to the affected area as needed for pain or swelling, R8 was to wear a sling on the left side at all times for four weeks, and staff were not to use the left arm to assist the resident with cares. Review of the facility Fall Investigation revealed on [DATE], R8 fell and obtained a minor injury. The facility's root cause analysis determined that R8's limited safety awareness caused the fall. The fall report documented that the immediate intervention was that staff would perform more close monitoring with one-on-one supervision as much as possible. The fall investigation report documented the permanent care plan intervention was documented as staff asked R8's family to bring a TV to her room so staff would place the TV on a music channel then wait to see if she was willing to lay and watch television and sleep. The Progress Notes for R8 lacked documentation related to the [DATE] fall. The resident's Care Plan included an intervention dated [DATE], which documented family would bring R8 in a television and staff were to put it on a music channel which would allow her to watch, relax, and sleep. Review of the Progress Note dated [DATE] at 03:22 AM, staff documented a witnessed fall when R8 attempted to stand unassisted from a wheelchair without additional injuries; however, the facility lacked a fall investigation related to this fall. The resident's Care Plan included an intervention dated [DATE], which indicated staff had a meeting with family regarding additional interventions to prevent R8 from falling again with suggestions made that staff would implement with the goal to keep R8 calm; however, no additional information was provided. Review of the EHR Fall Risk assessments revealed on [DATE], the facility documented a fall risk score of 26, which indicated a high risk for falls. The resident's Care Plan included an intervention dated [DATE], which directed staff would offer to take R8 to the bathroom during all overnight bed checks to prevent her from self-ambulation attempts. The Progress Notes dated [DATE] at 04:19 PM, revealed staff documented a witnessed fall without injury when R8 attempted to stand from a recliner with the footrest in the up position. The fall investigation report documented the immediate and permanent care plan interventions were that staff would offer snacks/drinks frequently. Review of the facility Fall Investigation revealed on [DATE], R8 fell without injury. The facility's root cause analysis determined R8 attempted to stand without staff assistance. The fall investigation report documented the immediate and permanent care plan interventions were that staff would offer snacks/drinks frequently. The resident's Care Plan documented on [DATE] staff would frequently offer snacks/drinks to R8 however, the facility lacked evidence of the implementation of this intervention. Review of the EHR Fall Risk assessments revealed on [DATE], the facility documented a fall risk score of 23, which indicated a high risk for falls. The Progress Notes revealed on [DATE] at 05:28 PM, staff documented a fall without injury when R8 attempted to ambulate without staff assistance. Review of the facility Fall Investigation revealed on [DATE], R8 fell without injury. The facility's root cause analysis determined that R8 attempted to stand without staff assistance. The fall report lacked an immediate intervention performed by staff to mitigate the risk of falls for the remainder of the shift. The permanent care plan intervention was staff should monitor for items left on the floor or any items the resident may have dropped and assist with picking them up. Review of the resident's Care Plan revealed the following interventions: On [DATE], staff would perform rounds frequently and offer R8 toileting assistance. On [DATE], staff would maintain an environment that was clutter-free, provide adequate lighting, and ensure personal items were within reach. On [DATE], staff would provide assistive devices as needed. On [DATE], staff would review information on past falls to determine causes of falls. Review of the EHR Fall Risk assessments revealed on [DATE], the facility documented a fall risk score of 15, which indicated R8 was a moderate risk for falls. Observations on [DATE] at 12:50 PM, [DATE] at 07:40 AM, and [DATE] at 10:00 AM revealed R8 in a powered lift chair recliner in the common area near the nurses' station with her eyes closed. Observation on [DATE] at 12:00 PM, revealed R8 in a powered lift chair recliner in the common area near the nurses' station with her eyes closed. Two unknown CNA staff assisted R8 to an upright seated position using the powered mechanism of the lift chair, then performed a two-person pivot-transfer from recliner to R8's wheelchair and assisted R8 to the dining area for the noon meal. On [DATE] at 12:04 PM, CNA F stated when a resident fell, CNA staff should ensure the resident was safe, then alert other staff that assistance was required, and would notify the nurse. Upon the arrival of the nurse, then CNA staff would follow the instructions of the nurse. CNA F was unable to recall specific interventions for R8 and stated that they would refer to the CNA book at the nurses' station or R8's care plan on the EHR for guidance. On [DATE] at 12:14 AM, CNA E stated that when a resident fell, CNA staff would ensure the resident was safe and call for help, which included calling the nurse. Once the nurse arrived, then CNA staff would follow the instructions of the nurse. CNA E was unable to recall any information specific to R8's falls and stated that interventions to prevent falls for R8 could be found in the resident's care plan, which was accessible in the EHR on either the computers or tablets or in the CNA book in the nurses' station. On [DATE] at 12:24 PM, Licensed Nurse (LN) D stated after a fall, the CNA staff would ensure the resident was safe and call for help, which included the nurse. When the nurse arrived, they would assess the resident for injuries and give aid if appropriate. Immediately following the fall, the nurse would notify the PCP, the resident's representative, Administrative Nurse B and/or Administrative Staff A. Immediately after the required notifications were made, the nurse would fill out a fall report in the EHR and collect witness statements from all nursing (CNA, Certified Medication Aides [CMA], LN) personnel on duty at the time of the fall. The nurse would then hold a fall huddle with the staff to initiate an investigation to determine the root cause of the fall and develop an immediate intervention to mitigate the risk of falls for the remainder of the shift. The nurse would also perform and document ongoing assessments for fall follow up which may or may not include neurological (pertaining to the brain) assessments if needed for 72 hours (3 days) after the fall. On the next business day, Administrative Nurse B would review the documentation and add a permanent care plan intervention on the resident's care plan and place the update in the CNA book at the nurses' station. Additionally, LN D stated that she was unsure if residents were assessed for safety related to the safe operation of powered lift chairs. During an interview with Administrative Nurse B on [DATE] at 12:36 PM revealed after a resident fell, she expected staff to perform a huddle to discuss what happened, develop an immediate intervention to prevent further falls, then staff would complete a risk management module. All nursing staff were expected to fill out a witness statement, then make appropriate notifications. The Director of Nursing (DON) reviewed fall charting and added interventions to the individual resident care plans after a fall. Administrative Nurse B reported resident cares were driven by the care plan and stated it was her expectation the care plan would be revised with a new and unique intervention related to each specific fall. Administrative Nurse B further confirmed if the facility did not identify the cause of a fall they could not say if interventions in place for fall were appropriate. Administrative Nurse B stated duplicate or similar care plan interventions were unacceptable and confirmed the resident had duplicate/similar care planned interventions for multiple falls. Administrative Nurse B stated care planned interventions should be new, unique to the fall, and measurable. She also confirmed the facility lacked appropriate follow up for all falls in the resident's progress notes. The nurse should initiate and document ongoing assessments for 72 hours (3 days) for fall follow up and include neurological assessments if needed. Administrative Nurse B stated that the previous DON was responsible for the information prior to the [DATE] fall and she was unable to provide an explanation as to why the expectations were not met. Administrative Nurse B stated that all residents who use powered lift chairs should have a Safety Device Consent assessment in their EHR to determine whether they could safely utilize a piece of powered equipment. She confirmed R8 had severely impaired cognition and could not be assessed for safe use of a powered lift chair. Further, confirmed that the Safety Device Consent in R8's EHR, dated [DATE] lacked a safety assessment for a powered lift chair. The facility's undated Comprehensive Care Plan Policy documented that the facility developed, implemented and periodically reviewed (quarterly, annually and with a significant change in condition) a comprehensive person-centered care plan that included measurable objectives and timetables to meet the resident's physical, psychosocial and functional needs. The policy documented that care plan interventions were chosen after careful data gathering, proper sequencing of events, careful analysis of problem areas and their causes and relevant clinical decisions. Further documented that care plans were revised as the residents' conditions changed or when the desired outcome was not met. The facility failed to review, revise and implement appropriate interventions after multiple falls to provide an environment free of accident hazards for a dependent resident with severely impaired cognition and a known history of repeated falls. R8 fell twice on [DATE] and was injured, fell on [DATE] and was injured, fell on [DATE] and was injured, fell on [DATE] and was injured (two fractures and a hospitalization), fell on [DATE] and was injured, fell on [DATE] and was not injured, and fell on [DATE] and was not injured. This deficient practice resulted in actual harm to the physical and psychosocial well-being of R8 as well as uncommunicated needs. - Review of the Electronic Health Record (EHR) for Resident (R) 22 included diagnoses of history of falling, chronic obstructive pulmonary disease (COPD - a progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing) and bipolar disorder (a major mental illness that caused people to have episodes of severe high and low moods). The Significant Change Minimum Data Set (MDS) dated [DATE], documented a Brief Interview for Mental Status (BIMS) score of 15, which indicated intact cognition. The assessment documented that R22 utilized a walker or wheelchair for locomotion and required extensive assistance of all cares of two staff members except eating which was performed independently. R22 was always incontinent of urine and occasionally incontinent of bowel. R22 received opioid (class of drug used to treat moderate to severe pain) five of the seven days in the look-back-period and received oxygen. The assessment documented that R22 did not fall since the previous assessment. The Falls Care Area Assessment (CAA) dated [DATE], documented that R22 had a history of falls related to her need for assistance with transfers. The Quarterly MDS dated [DATE], documented a BIMS score of 10, which indicated moderately impaired cognition. The assessment documented that R22 was dependent on staff for bathing and to[TRUNCATED]
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0660 (Tag F0660)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 40 residents, with 12 residents sampled, and one resident reviewed for discharge planning. T...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility identified a census of 40 residents, with 12 residents sampled, and one resident reviewed for discharge planning. The facility failed to implement a discharge plan for Resident (R)144 being discharged from the facility. The discharge planner failed to involve R144 with the discharge planning process. Findings included: - Resident (R)144's medical diagnoses included sleep apnea (disorder of sleep characterized by periods without respirations) and chronic respiratory failure (a condition that results in the inability to effectively exchange carbon dioxide and oxygen). The 09/03/24 admission Minimum Data Set (MDS), documented a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. The resident had a total mood severity score of four, indicating no to minimal depression and R144 had no behaviors. R144 required total assistance with activities of daily living (ADLs), with transfers and wheelchair mobility. Maximal assistance with toileting, dressing and bed mobility. Frequently incontinent of bladder. R144 required oxygen. discharge date is more than three months away. The 09/05/24 Functional Abilities Care Area Assessment (CAA), documented R144 admitted to the facility for skilled services. R144 required assistance with ADLs and transfers related to impaired mobility and was at risk for falls. The CAA lacked any documentation regarded to respiratory. The Return to Community Referral CAA was not triggered on the MDS. The 09/10/24 Care Plan documented interventions which included: On 08/28/24, staff were instructed to encourage R144 to discuss feelings and concerns with impending discharge. Additionally, establish pre-discharge plan with R144 and evaluate progress and revise as needed. Staff instructed to provide discharge teaching and make arrangements with required community resources to support independence post-discharge. The 09/10/24 Physician Orders lacked orders for a discharge. Review of the Progress Notes from 08/27/24 to 09/10/24 lacked documentation regarding a planned discharge. On 09/10/24 at 09:07 AM, R144 reported no staff at the facility has talked to him about his discharge plan. R144 reported he was nervous and concerned about discharge as he required a lot of care. He stated the insurance company would tell him he would have to leave, and he stated he did not have the money to pay and did want to go home. On 09/11/24 at 07:30 AM, R144 reported he received a call from the insurance company yesterday afternoon (09/10/24) and had not spoken to any facility staff member about discharge. On 09/12/24 at 03:15 PM, R144 reported he was being discharged home on [DATE] and was concerned about discharge as he had not received information. R144 reported he did not know about any appeal process for discharge. On 09/12/24 at 09:50 AM, Social Service Designee (SSD) K reported that R144's discharge to home was planned for 09/13/24. SSD K confirmed there were no progress notes in EHR, and she revealed that she felt R144 discharge home was not a safe discharge home. SSD K reported the Interdisciplinary Team (IDT) had discussed this unsafe discharge a few times in morning meeting. SSD K reported she opened R144's discharge summary in the EHR today (09/12/24), and revealed she was not aware if R144 had oxygen at home or if he completed an appeal to the insurance company. On 09/12/24 at 09:57 AM, Administrative Nurse B reported the IDT had discussed in morning meetings R144 could be an unsafe discharge. She stated the insurance company is denying his stay and she was not aware of any appeal process being completed. Administrative Nurse B confirmed there were no progress notes in EHR for discharge planning. On 09/12/24 at 10:49 AM, Administrative Staff A reported that he was not aware if R144 completed a second appeal for denial of insurance funds. He also revealed he was unsure of the unsafe discharge had been mentioned. Administrative Staff A confirmed R144 should have had progress notes about discharge in the EHR. On 09/12/24 at 02:57 PM, Physical Therapy Staff A revealed no home evaluation was completed at R144's house. She stated that an internet image was obtained of R144's stairs that entered his home and worked on the stairs in the therapy room. Physical Therapy Staff A reported R144 had oxygen at home, and that he would ambulate over 160 feet at the facility. She stated that R144 would not have home health or therapy at home when discharged as the insurance company would not cover. On 09/12/24 at 02:57 PM, Occupational Therapy Staff Z reported that R144 had made comments about his concerns when he discharged as he required staff to assist with incontinent care. She then stated R144 reported he walked around his home naked so he would not have to worry about changing his clothes. The facility's policy Discharge Summary and Plan dated October 2022 documented when a resident's discharge is anticipated, a discharge summary and post-discharge plan is developed to assist the resident with discharge. The resident is involved in the discharge plan and post-discharge plan and is informed of the final plan. The facility failed to implement a discharge plan for Resident (R) 144 being discharged from the facility. The discharge planner failed to involve R144 with the discharge planning process. This deficient practice placed the resident at risk for decreased psychosocial well-being and uncommunicated needs.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0883 (Tag F0883)

Could have caused harm · This affected 1 resident

The facility reported a census of 40 residents. The sample included 12 residents, with five reviewed for immunizations. The facility failed to provide proper documentation of vaccination or declinatio...

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The facility reported a census of 40 residents. The sample included 12 residents, with five reviewed for immunizations. The facility failed to provide proper documentation of vaccination or declination of vaccines for COVID-19 (vaccines designed to prevent COVID-19 [highly contagious respiratory virus]) or pneumococcal (vaccines designed to prevent pneumonia [inflammation of the lungs which can be debilitating or lethal in the elderly]) for one of the five residents reviewed, Resident (R)5. Findings included: - Review of the Electronic Health Record (EHR) for Resident (R) 2 lacked documentation of any pneumococcal vaccine being given or declination of the vaccine(s). - Review of the Electronic Health Record (EHR) for Resident (R) 2 lacked proper documentation that the COVID vaccine was declined. A declination was present but was undated and unsigned. On 09/16/24 at 2:25 PM, Administrative Nurse B confirmed the requested proof of vaccines or declinations could not be found. Administrative Nurse B stated a valid consent or declination form should be dated and double witnessed and one of the witnesses should be a licensed healthcare provider. The facility policy Pneumococcal Vaccine revised 08/2016, documented that all residents would be offered vaccines unless medically contraindicated, resident has already been vaccinated or resident refused. Further documented that if vaccines was refused, it would be documented in the medical record. If the resident received the vaccine, it would be documented in the medical record. The facility policy COVID-19 Infection Control Policy revised 05/11/2023, documented residents would be educated on and offered vaccines and boosters if eligible. Consent/declination forms are required and serve as evidence education was provided and shall be maintained in the medical record. The facility failed to provide proof of vaccination or declination of vaccines for the COVID vaccine and pneumococcal vaccines for R2.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0578 (Tag F0578)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 40 residents, with 12 residents sampled, including review for advanced directives (a written d...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 40 residents, with 12 residents sampled, including review for advanced directives (a written document which indicated the medical decisions for health care professionals when the person could not make their own decisions). Based on interview and record review, the facility failed to ensure four residents had accurately completed advanced directives. Resident (R)2 had a Do Not Resuscitate (DNR- or no code, a legal document or order that means the person does not desire cardiopulmonary resuscitation [CPR is an emergency lifesaving procedure performed when the heart stops beating] in the event of cardiac arrest), only signed by a physician. R8 had two DNR's; one signed by the guardian only and the other one signed only by the physician. R10's DNR was not signed by a witness and R 20's DNR was only signed by a physician. Findings included: - Resident (R)2 's Electronic Health Record (EHR) revealed diagnoses of diabetes mellitus type two (DM2-when the body cannot use glucose, not enough insulin made, or the body cannot respond to the insulin) and reduced mobility. The Significant Change Minimum Data Set (MDS) dated [DATE], documented a Brief Interview for Mental Status (BIMS) of 99, indicating intact severely impaired cognition. The resident had a total mood severity score of two, indicating no depression and no behaviors. R2 required total assistance with activities of daily living (ADLs), which included bed mobility, toileting, dressing, and bathing. R2 was always incontinent of bladder. R2 had a stage two pressure ulcer (partial-thickness skin loss into but no deeper than the dermis including intact or ruptured blisters) on admission. There was a pressure relieving device on the bed and the chair. The Functional Abilities (Self-Care and Mobility) Care Area Assessment (CAA) did not trigger on the [DATE] MDS. The Quarterly MDS dated [DATE], documented a BIMS of 99. The [DATE] Care Plan documented staff were not to perform cardiopulmonary resuscitation (CPR- emergency lifesaving procedure performed when the heart stops beating), dated [DATE]. The Physician's Order dated [DATE], documented a Do Not Resuscitate order. The review of the scanned DNR lacked a signature from the resident or durable power of attorney (DPOA- legal document that named a person to make healthcare decisions when the resident was no longer able to). The DNR was only signed by a physician, dated [DATE]. On [DATE] at 04:45 PM, Social Service Designee (SSD) K confirmed that R2's DNR lacked the resident or DPOA signatures. SSD K revealed that a DNR required a resident or DPOA signature and then signed by the physician. On [DATE] at 04:40 PM, Administrative Nurse B confirmed the advanced directives forms should be completed as per policy and contain all the required signatures. On [DATE] at 10:49 AM, Administrative Staff A confirmed there was an issue with advanced directives not being signed as required. The facility's Advanced Directives policy dated [DATE] documented the resident has the right to formulate an advanced directive, including the right to accept or refuse medical or surgical treatment. Advanced directives are honored in accordance with state law and facility policy. Upon admission, the resident will be provided with written information concerning the right to refuse or accept medical or surgical treatment and to formulate an advanced directive if they choose to do so. DPOA for healthcare is a document delegating authority to a legal representative to make health care decisions in case the individual delegating the authority subsequently becomes incapacitated. The facility failed to ensure R2 had an accurately completed advanced directive. This deficient practice had the potential to lead to uncommunicated needs specifically to end-of-life care. - Resident (R)10 's Electronic Health Record (EHR) revealed diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion) and need for assistance with personal care. The Annual Minimum Data Set (MDS) dated [DATE], documented a Brief Interview for Mental Status (BIMS) of 15, indicating intact cognition. The resident had a total mood severity score of 00, indicating no depression and no behaviors. R10 required total assistance with activities of daily living (ADLs), which included toileting, dressing, and transfers. R10 was frequently incontinent of bladder and bowel. The Functional Abilities (Self-Care and Mobility) Care Area Assessment (CAA) dated [DATE], documented R10 required variable assistance with ADL function and mobility related to rheumatoid arthritis (chronic inflammatory disease that affected joints and other organ systems). Staff would continue with care plan and a goal to maintain current function. The Quarterly MDS dated [DATE], documented a BIMS of eight, indicating moderately impaired cognition. R10 required total assistance with ADL's, which included toileting, dressing, and transfers. Frequently incontinent of bladder. Not rated for bowels as R10 had a colostomy (surgical creation of an artificial opening on the stomach wall to excrete feces from the body). The [DATE] Care Plan documented staff were not to perform cardiopulmonary resuscitation (CPR- emergency lifesaving procedure performed when the heart stops beating), dated [DATE]. The Physician's Order dated [DATE], documented a Do Not Resuscitate order. The review of the scanned DNR lacked a witness signature on the [DATE] DNR form. On [DATE] at 04:45 PM, Social Service Designee (SSD) K confirmed that R10's DNR lacked the witness signature. SSD K revealed that a DNR required a witness signature. On [DATE] at 04:40 PM, Administrative Nurse B confirmed the advanced directives forms should be completed as per policy and contain all the required signatures. On [DATE] at 10:49 AM, Administrative Staff A confirmed there was an issue with advanced directives not being signed as required. The facility's Advanced Directives policy dated [DATE] documented the resident has the right to formulate an advanced directive, including the right to accept or refuse medical or surgical treatment. Advanced directives are honored in accordance with state law and facility policy. Upon admission, the resident will be provided with written information concerning the right to refuse or accept medical or surgical treatment and to formulate an advanced directive if they choose to do so. DPOA for healthcare is a document delegating authority to a legal representative to make health care decisions in case the individual delegating the authority subsequently becomes incapacitated. The facility failed to ensure R10 had an accurately completed advanced directive. This deficient practice had the potential to lead to uncommunicated needs specifically to end-of-life care. - Resident (R)20 's Electronic Health Record (EHR) revealed diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion) and osteoporosis (abnormal loss of bone density and deterioration of bone tissue with an increased fracture risk). The Annual Minimum Data Set (MDS) dated [DATE], documented a Brief Interview for Mental Status (BIMS) of 99, indicating intact severely impaired cognition. The resident had a total mood severity score of 00, indicating no depression and no behaviors. R20 required total assistance with activities of daily living (ADLs), which included bed mobility, toileting, dressing, and bathing. R20 was always incontinent of bladder. The Functional Abilities (Self-Care and Mobility) Care Area Assessment (CAA), dated [DATE] lacked analysis of findings documented. The Quarterly MDS dated [DATE], documented a BIMS of 99. The [DATE] Care Plan documented staff were not to perform cardiopulmonary resuscitation (CPR- emergency lifesaving procedure performed when the heart stops beating), dated [DATE]. The Physician's Order dated [DATE], documented a Do Not Resuscitate order. The review of the scanned DNR lacked a signature from the resident or durable power of attorney (DPOA- legal document that named a person to make healthcare decisions when the resident was no longer able to) and lacked a witness signature. The DNR was only signed by a physician, dated [DATE]. On [DATE] at 04:45 PM, Social Service Designee (SSD) K confirmed that R20's DNR lacked the resident or DPOA signatures and witness signature. SSD K revealed that a DNR required a resident or DPOA signature, then a witness signature and then signed by the physician. On [DATE] at 04:40 PM, Administrative Nurse B confirmed the advanced directives forms should be completed as per policy and contain all the required signatures. On [DATE] at 10:49 AM, Administrative Staff A confirmed there was an issue with advanced directives not being signed as required. The facility's Advanced Directives policy dated [DATE] documented the resident has the right to formulate an advanced directive, including the right to accept or refuse medical or surgical treatment. Advanced directives are honored in accordance with state law and facility policy. Upon admission, the resident will be provided with written information concerning the right to refuse or accept medical or surgical treatment and to formulate an advanced directive if they choose to do so. DPOA for healthcare is a document delegating authority to a legal representative to make health care decisions in case the individual delegating the authority subsequently becomes incapacitated. The facility failed to ensure R20 had an accurately completed advanced directive. This deficient practice had the potential to lead to uncommunicated needs specifically to end-of-life care. - Review of the Electronic Health Record (EHR) for Resident (R)8 included the diagnoses of osteoporosis (abnormal loss of bone density and deterioration of bone tissue with an increased fracture risk), history of falling, repeated falls, generalized muscle weakness, lack of coordination and dementia (a progressive mental disorder characterized by failing memory, confusion). The Significant Change Minimum Data Set (MDS) dated [DATE], documented R8 was unable to complete the Brief Interview for Mental Status (BIMS) assessment and staff assessed R8 to have severely impaired cognition. The assessment documented R8 required substantial or maximal assistance from staff for cares. R8 was dependent on staff to perform oral hygiene. R8 required supervision and setup for eating. R8 was frequently incontinent of bladder and always incontinent of bowel. The Cognitive Loss / Dementia Care Area Assessment (CAA) dated [DATE], documented R8 as deceased . The Quarterly MDS dated [DATE], documented R8 was unable to complete the BIMS assessment and staff assessed R8 to have severely impaired cognition. The assessment documented R8 was dependent on staff for toileting, bathing and all forms of hygiene and required substantial or maximal assistance for all other cares except eating which was required supervision/setup. R8 was frequently incontinent of bowel and always incontinent of bladder. The [DATE] Care Plan documented the following: 1. On [DATE], two interventions documented staff were not to perform cardiopulmonary resuscitation (CPR- emergency lifesaving procedure performed when the heart stops beating). 2. On [DATE], staff were to honor the resident's wishes. 3. On [DATE], staff were to notify the physician and family of the resident's passing. 4. On [DATE], staff were to provide comfort to the resident's family during a time of loss. The Physician's Order dated [DATE], documented a Do Not Resuscitate order. The review of the EHR scanned documents revealed the following: 1. A DNR order, dated [DATE], lacked a signature from the resident or durable power of attorney (DPOA- legal document that named a person to make healthcare decisions when the resident was no longer able to). Additionally, the document lacked a witness signature. The DNR was signed by R8's guardian/conservator, dated [DATE], and a physician, dated [DATE]. 2. A DNR order, dated [DATE], lacked a signature from the resident or DPOA or witness. The DNR was only signed by a physician dated [DATE]. On [DATE] at 08:22 AM, Social Service Designee (SSD) K that residents DNR should have a resident or DPOA signature and a witness, and a physician signature. SSD K confirmed that some residents DNR orders were missing signatures. SSD K also confirmed that guardians/conservators cannot sign a resident's DNR order without a court order. On [DATE] at 04:40 PM, Administrative Nurse B confirmed the advanced directives forms should be completed as per policy and contain all the required signatures and cannot be signed by a resident's guardian/conservator. On [DATE] at 10:49 AM, Administrative Staff A confirmed there was an issue with advanced directives not being signed as required. The facility's Advanced Directives policy dated [DATE] documented the resident has the right to formulate an advanced directive, including the right to accept or refuse medical or surgical treatment. Advanced directives are honored in accordance with state law and facility policy. Upon admission, the resident will be provided with written information concerning the right to refuse or accept medical or surgical treatment and to formulate an advanced directive if they choose to do so. DPOA for healthcare is a document delegating authority to a legal representative to make health care decisions in case the individual delegating the authority subsequently becomes incapacitated. The facility failed to ensure R8 had an accurately completed advanced directive. This deficient practice had the potential to lead to uncommunicated needs specifically to end-of-life care.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Transfer Notice (Tag F0623)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - Resident (R) 2's Electronic Health Record (EHR) revealed diagnoses of diabetes mellitus type two (DM2-when the body cannot use...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - Resident (R) 2's Electronic Health Record (EHR) revealed diagnoses of diabetes mellitus type two (DM2-when the body cannot use glucose, not enough insulin made, or the body cannot respond to the insulin) and reduced mobility. The Significant Change Minimum Data Set (MDS) dated [DATE], documented a Brief Interview for Mental Status (BIMS) of 99, indicating severely impaired cognition. The resident had a total mood severity score of two, indicating no depression and R2 had no behaviors. R2 required total assistance with activities of daily living (ADLs), which included bed mobility, toileting, dressing, and bathing. R2 was always incontinent of bladder. R2 had a stage two pressure ulcer (partial-thickness skin loss into but no deeper than the dermis including intact or ruptured blisters) on admission. The Functional Abilities (Self-Care and Mobility) Care Area Assessment (CAA) did not trigger on the 10/25/23 MDS. The Pressure Ulcer CAA dated 11/02/23, documented an actual skin breakdown and R2 was at risk for further skin breakdown due to incontinence. Treatment and preventative measures were in place and the facility consulted a wound care physician. The facility would proceed with care planning to ensure that interventions were in place to heal an existing wound and prevent new skin breakdown. The Quarterly MDS dated 07/28/24, documented a BIMS of 99. R2 required total assistance of staff with ADLs. R2 had two stage three pressure ulcers (full thickness pressure injury extending through the skin into the tissue below), which were facility acquired and had pressure relieving devices on the bed and the chair. Review of the Progress Notes from 01/01/24 to 09/10/24 documented the following: On 04/16/24, a Progress Note at 11:08 AM, wound care clinic staff had R2 admitted to a hospital for a worsened foot ulcer and noted the left heel wound required debridement (medical removal of dead, damaged, or infected tissue to improve the healing potential for the remaining healthy tissue). Family notified. On 4/18/24, a Progress Note at 01:44 PM, R2 re-admitted back to the facility. Review of the EHR scanned documents lacked documentation that the facility notified the Office of the Long-Term Care Ombudsman (LTCO-a public official who works to resolve resident issues in nursing facilities) regarding the hospitalization of R2. On 09/12/24 at 09:40 AM, Social Services Designee (SSD) K stated she did not know of the requirement to contact the LTCO when a resident was transferred or discharged . On 09/12/24 at 10:49 AM, Administrative Staff A stated that he was unsure about the bed hold policy and would need to look at the policy. Administrative Staff A reported that the LTCO should be notified once a month regarding transfers or discharges to a hospital. The facility lacked a policy related to notifications of residents' representatives or LTCO upon transfer or discharge. The facility failed to provide written notification to the LTCO when R2 required hospitalization. This deficient practice placed R2 at risk for impaired rights and uninformed care choices and had the potential to lead to uncommunicated needs related to continuity of care across the healthcare spectrum. - Resident (R)10 's Electronic Health Record (EHR) revealed diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion) and need for assistance with personal care. The Annual Minimum Data Set (MDS) dated [DATE], documented a Brief Interview for Mental Status (BIMS) of 15, indicating intact cognition. The resident had a total mood severity score of 00, indicating no depression and no behaviors. R10 required total assistance with activities of daily living (ADLs), which included toileting, dressing, and transfers. R10 was frequently incontinent of bladder and bowel. The Functional Abilities (Self-Care and Mobility) Care Area Assessment (CAA) dated 12/05/23, documented R10 required variable assistance with ADL function and mobility related to rheumatoid arthritis (chronic inflammatory disease that affected joints and other organ systems). Staff would continue with care plan and a goal to maintain current function. The Quarterly MDS dated 06/12/24, documented a BIMS of eight, indicating moderately impaired cognition. R10 required total assistance with ADL's, which included toileting, dressing, and transfers. Frequently incontinent of bladder. Not rated for bowels as R10 had a colostomy (surgical creation of an artificial opening on the stomach wall to excrete feces from the body). On 09/10/24 11:37 AM, R10 reported he had been in the hospital in March 2024 for his stomach pain and had to have a colostomy completed. Review of the EHR scanned documents lacked documentation that the facility notified the Office of the Long-Term Care Ombudsman (LTCO-a public official who works to resolve resident issues in nursing facilities) regarding the hospitalization of R10. On 09/12/24 at 09:40 AM, Social Services Designee (SSD) K stated she did not know of the requirement to contact the LTCO when a resident was transferred or discharged . On 09/12/24 at 10:49 AM, Administrative Staff A stated that he was unsure about the bed hold policy and would need to look at the policy. Administrative Staff A reported that the LTCO should be notified once a month regarding transfers or discharges to a hospital. The facility lacked a policy related to notifications of residents' representatives or LTCO upon transfer or discharge. The facility failed to provide written notification to the LTCO when this R10 required hospitalization. This deficient practice placed R10 at risk for impaired rights and uninformed care choices and had the potential to lead to uncommunicated needs related to continuity of care across the healthcare spectrum. - Resident (R)21 's Electronic Health Record (EHR) revealed diagnoses of chronic obstructive pulmonary disease (COPD- progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing) and sleep apnea (disorder of sleep characterized by periods without respirations). The 05/20/24 admission Minimum Data Set (MDS), documented a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The resident had a total mood severity score of 00, indicating no depression and no behaviors. R21 required total assistance with activities of daily living (ADLs), with toileting hygiene. Maximal assistance dressing and transfers. The 05/27/24 Care Area Assessment (CAA) lacked analysis of findings documented. The 08/05/24 Quarterly MDS, documented a BIMS score of 15, indicating intact cognition. R21 required total assistance with most ADLs. R21 required oxygen. Review of the EHR for Resident (R)21 revealed a hospitalization from 06/20/24 to 06/27/24, a hospitalization from 07/05/24 to 07/08/24 and a hospitalization from 07/28/24 to 07/31/24. Review of the EHR scanned documents lacked documentation that the facility notified the Office of the Long-Term Care Ombudsman (LTCO-a public official who works to resolve resident issues in nursing facilities) regarding the hospitalization of R21. On 09/12/24 at 09:40 AM, Social Services Designee (SSD) K stated she did not know of the requirement to contact the LTCO when a resident was transferred or discharged . On 09/12/24 at 10:49 AM, Administrative Staff A stated that he was unsure about the bed hold policy and would need to look at the policy. Administrative Staff A reported that the LTCO should be notified once a month regarding transfers or discharges to a hospital. The facility lacked a policy related to notifications of residents' representatives or LTCO upon transfer or discharge. The facility failed to provide written notification to the LTCO when this R21 required hospitalization. This deficient practice placed R21 at risk for impaired rights and uninformed care choices and had the potential to lead to uncommunicated needs related to continuity of care across the healthcare spectrum. The facility identified a census of 40 residents which included 12 residents sampled, that included five residents reviewed for notification of discharge to residents' representative and the Office of the State Long-Term Care Ombudsman. The facility failed to provide written notification to the representatives of Resident (R) 8, R26, R2, R10 and R21. Additionally, the facility also failed to notify the Office of the Long-Term Care Ombudsman (LTCO-a public official who works to resolve resident issues in nursing facilities). These deficient practices placed the residents at risk for impaired rights and uninformed care choices and had the potential to lead to uncommunicated needs related to continuity of care across the healthcare spectrum. Findings included: - Review of the Electronic Health Record (EHR) for Resident (R) 8 revealed a hospitalization from 05/01/24 to 05/06/24. Review of the EHR Progress Notes lacked documentation that R8's representative was notified of the hospitalization by the facility. Review of the EHR scanned documents lacked documentation that the facility notified the LTCO regarding the hospitalization of R8. On 09/12/24 at 09:40 AM, Social Services Designee (SSD) K stated she did not know of the requirement to contact the LTCO when a resident was transferred or discharged . On 09/12/24 at 10:49 AM, Administrative Staff A stated that he was unsure about the bed hold policy and would need to look at the policy. Administrative Staff A reported that the LTCO should be notified once a month regarding transfers or discharges to a hospital. The facility lacked a policy related to notifications of residents' representatives or LTCO upon transfer or discharge. The facility failed to provide written notification to the representatives of R8 or the LTCO when this resident required hospitalization. This deficient practice placed R8 at risk for impaired rights and uninformed care choices and had the potential to lead to uncommunicated needs related to continuity of care across the healthcare spectrum. - Review of the Electronic Health Record (EHR) for Resident (R) 26 revealed a hospitalization from 08/04/24 to 08/06/24. Review of the EHR Progress Notes lacked documentation that R26's representative was notified of the hospitalization by the facility. Review of the EHR scanned documents lacked documentation that the facility notified the LTCO regarding the hospitalization of R26. On 09/12/24 at 09:40 AM, Social Services Designee (SSD) K stated she did not know of the requirement to contact the LTCO when a resident was transferred or discharged . On 09/12/24 at 10:49 AM, Administrative Staff A stated that he was unsure about the bed hold policy and would need to look at the policy. Administrative Staff A reported that the LTCO should be notified once a month regarding transfers or discharges to a hospital. The facility lacked a policy related to notifications of residents' representatives or LTCO upon transfer or discharge. The facility failed to provide written notification to the representatives of R26 or the LTCO when this resident required hospitalization. This deficient practice placed R26 at risk for impaired rights and uninformed care choices and had the potential to lead to uncommunicated needs related to continuity of care across the healthcare spectrum.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0625 (Tag F0625)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 40 residents. The sample included 12 residents with five residents reviewed for hospitalization. Ba...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility had a census of 40 residents. The sample included 12 residents with five residents reviewed for hospitalization. Based on observation, interview, and record review, the facility failed to provide a bed hold notice to Residents, (R)2, R10, R21 and R26 and/or their representative with a written notice specifying the duration of the bed-hold policy, at the time of the residents' transfers to the hospital. Findings included: - Resident (R) 2's Electronic Health Record (EHR) revealed diagnoses of diabetes mellitus type two (DM2-when the body cannot use glucose, not enough insulin made, or the body cannot respond to the insulin) and reduced mobility. The Significant Change Minimum Data Set (MDS) dated [DATE], documented a Brief Interview for Mental Status (BIMS) of 99, indicating severely impaired cognition. The resident had a total mood severity score of two, indicating no depression and R2 had no behaviors. R2 required total assistance with activities of daily living (ADLs), which included bed mobility, toileting, dressing, and bathing. R2 was always incontinent of bladder. R2 had a stage two pressure ulcer (partial-thickness skin loss into but no deeper than the dermis including intact or ruptured blisters) on admission. The Functional Abilities (Self-Care and Mobility) Care Area Assessment (CAA) did not trigger on the 10/25/23 MDS. The Pressure Ulcer CAA dated 11/02/23, documented an actual skin breakdown and R2 was at risk for further skin breakdown due to incontinence. Treatment and preventative measures were in place and the facility consulted a wound care physician. The facility would proceed with care planning to ensure that interventions were in place to heal an existing wound and prevent new skin breakdown. The Quarterly MDS dated 07/28/24, documented a BIMS of 99. R2 required total assistance of staff with ADLs. R2 had two stage three pressure ulcers, which were facility acquired and had pressure relieving devices on the bed and the chair. The 09/10/24 Care Plan lacked any documentation regarding a bed hold. Review of the Progress Notes from 01/01/24 to 09/10/24 documented the following: On 04/16/24, a Progress Note at 11:08 AM, wound care clinic staff had R2 admitted to a hospital for a worsened foot ulcer and noted the left heel wound required debridement (medical removal of dead, damaged, or infected tissue to improve the healing potential for the remaining healthy tissue). On 4/18/24, a Progress Note at 01:44 PM, R2 re-admitted back to facility. Review of EHR on 09/10/24 lacked any documentation for a bed hold. On 09/12/24 at 09:30 AM, Social Service Designee (SSD) K reported she did not provide R2 or representative with a written bed-hold policy, because she would have documented that in the progress notes. On 09/12/24 at 09:57 AM, Administrative Nurse B reported charge nurses do not complete a bed hold form when a resident transferred to a hospital. She reported that Administrative Staff I or SSD K would be responsible to complete the bed hold form. On 09/12/24 at 10:42 AM, Administrative Staff I reported she would not complete any bed hold forms for residents or representative when a resident would be transferred to the hospital. On 09/12/24 at 10:49 AM, Administrative Staff A reported he was unsure about the bed hold policy and would need to read the policy. The facility's policy Bed-Holds and Returns dated October 2022, documented residents and or representatives are informed in writing of the facility and staff (if applicable) bed-hold policies. All residents and or representatives are provided written information regarding the facility and state bed-hold policies, which address holding or reserving a resident's bed during periods of absence (hospitalizations). Residents, regardless of payer source, are provided written notice about these policies. At the time of transfer (or, if the transfer was an emergency, within 24 hours). The facility failed to provide a bed-hold notice to R2 and/or their representative specifying the duration of the bed hold policy, at the time of the resident's transfer to the hospital. - Resident (R)10 's Electronic Health Record (EHR) revealed diagnoses of dementia (progressive mental disorder characterized by failing memory, confusion) and need for assistance with personal care. The Annual Minimum Data Set (MDS) dated [DATE], documented a Brief Interview for Mental Status (BIMS) of 15, indicating intact cognition. The resident had a total mood severity score of 00, indicating no depression and no behaviors. R10 required total assistance with activities of daily living (ADLs), which included toileting, dressing, and transfers. R10 was frequently incontinent of bladder and bowel. The Functional Abilities (Self-Care and Mobility) Care Area Assessment (CAA) dated 12/05/23, documented R10 required variable assistance with ADL function and mobility related to rheumatoid arthritis (chronic inflammatory disease that affected joints and other organ systems). Staff would continue with care plan and a goal to maintain current function. The Quarterly MDS dated 06/12/24, documented a BIMS of eight, indicating moderately impaired cognition. R10 required total assistance with ADL's, which included toileting, dressing, and transfers. Frequently incontinent of bladder. Not rated for bowels as R10 had a colostomy (surgical creation of an artificial opening on the stomach wall to excrete feces from the body). The 09/10/24 Care Plan lacked any documentation regarding a bed hold. On 03/01/24, a Progress Note at 04:25 PM, physician updated on R10 abdominal pain, had not voided and was lethargic. Physician had ordered a straight catheter yesterday (a flexible tube inserted through a narrow opening into a body cavity, particularly the bladder, for removing fluid). R10 refused the catheter. The physician ordered an indwelling catheter to be placed, and if unable to place in house, send R10 to the hospital. On 03/01/24, a Progress Note at 04:42 PM, R10 was transferred to the hospital as resident refused the indwelling catheter to be placed. On 03/13/24, a Progress Note at 12:20 AM, R10 remained in hospital, On 03/15/24, a Progress Note at 06:30 PM, R10 re-admitted back to facility. On 09/10/24 at 11:37 AM, R10 reported he had been in the hospital in March 2024 for his stomach pain and had to have a colostomy. Review of EHR on 09/10/24 lacked any documentation for a bed hold. On 09/12/24 at 09:30 AM, Social Service Designee (SSD) K reported she did not provide R10 or representative with a written bed-hold policy, because she would have documented that in the progress notes. On 09/12/24 at 09:57 AM, Administrative Nurse B reported charge nurses do not complete a bed hold form when a resident transferred to a hospital. She reported that Administrative Staff I or SSD K would be responsible to complete the bed hold form. On 09/12/24 at 10:42 AM, Administrative Staff I reported she would not complete any bed hold forms for residents or representative when a resident would be transferred to the hospital. On 09/12/24 at 10:49 AM, Administrative Staff A reported he was unsure about the bed hold policy and would need to read the policy. The facility's policy Bed-Holds and Returns dated October 2022, documented residents and or representatives are informed in writing of the facility and staff (if applicable) bed-hold policies. All residents and or representatives are provided written information regarding the facility and state bed-hold policies, which address holding or reserving a resident's bed during periods of absence (hospitalizations). Residents, regardless of payer source, are provided written notice about these policies. At the time of transfer (or, if the transfer was an emergency, within 24 hours). The facility failed to provide a bed hold notice to R10 and/or their representative specifying the duration of the bed-hold policy, at the time of the resident's transfer to the hospital. - Resident (R)21 's Electronic Health Record (EHR) revealed diagnoses of chronic obstructive pulmonary disease (COPD- progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing) and sleep apnea (disorder of sleep characterized by periods without respirations). The 05/20/24 admission Minimum Data Set (MDS), documented a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The resident had a total mood severity score of 00, indicating no depression and no behaviors. R21 required total assistance with activities of daily living (ADLs), with toileting hygiene and required maximal assistance with dressing and transfers. The 05/27/24 Care Area Assessment (CAA) lacked analysis of findings documented. The 08/05/24 Quarterly MDS, documented a BIMS score of 15, indicating intact cognition. R21 required total assistance with most ADLs. R21 required oxygen. The 09/10/24 Care Plan lacked any documentation regarding a bed hold. Review of the Progress Notes from 01/01/24 to 09/10/24 documented the following: On 06/20/24, a Progress Note at 03:54 PM, R21 transferred to a hospital with altered mental status and functional decline. R21 admitted to hospital for alerted level of consciousness and elevated laboratory results. The responsible party notified. On 06/27/24, a Progress Note at 05:29 PM, R21 re-admitted back to the facility. On 07/05/24, a Progress Note at 08:53 AM, R21 transferred to a hospital for altered mental status. The responsible party notified. On 07/05/24, a Progress Note at 12:44 PM, R21 was admitted to the hospital for respiratory failure (results from inadequate gas exchange by the respiratory system). On 07/08/24, a Progress Note at 11:40 PM, R21 re-admitted back to facility. On 07/28/24, a Progress Note at 06:33 PM, R21 transferred to a hospital for shortness of breath and altered mental status. The responsible party notified. On 07/28/24, a Progress Note at 08:40 PM, R21 admitted to hospital for chronic kidney disease (a condition that occurs when the kidneys are damaged and can't filter blood properly) and a urinary tract infection (UTI-an infection in any part of the urinary system). On 07/31/24, a Progress Note at 03:20 PM, R21 re-admitted back to the facility. Review of EHR on 09/10/24 lacked any documentation for a bed hold. On 09/12/24 at 09:30 AM, Social Service Designee (SSD) K reported she did not provide R21 or representative with a written bed-hold policy, because she would have documented that in the progress notes. On 09/12/24 at 09:57 AM, Administrative Nurse B reported charge nurses do not complete a bed hold form when a resident transferred to a hospital. She reported that Administrative Staff I or SSD K would be responsible to complete the bed hold form. On 09/12/24 at 10:42 AM, Administrative Staff I reported she would not complete any bed hold forms for residents or representative when a resident would be transferred to the hospital. On 09/12/24 at 10:49 AM, Administrative Staff A reported he was unsure about the bed hold policy and would need to read the policy. The facility's policy Bed-Holds and Returns dated October 2022, documented residents and or representatives are informed in writing of the facility and staff (if applicable) bed-hold policies. All residents and or representatives are provided written information regarding the facility and state bed-hold policies, which address holding or reserving a resident's bed during periods of absence (hospitalizations). Residents, regardless of payer source, are provided written notice about these policies. At the time of transfer (or, if the transfer was an emergency, within 24 hours). The facility failed to provide a bed hold notice to R21 and/or their representative specifying the duration of the bed-hold policy, at the time of the resident's transfer to the hospital. - Resident (R) 26's Electronic Health Record (EHR) revealed diagnoses of altered mental status, infection and inflammatory reaction due to catheter, Wernicke's encephalopathy (an acute neurological condition marked by mental confusion and unsteady gait), sepsis (systemic reaction that develops when the chemicals in the immune system release into the blood stream to fight an infection which cause inflammation throughout the entire body instead. Severe cases of sepsis can lead to the medical emergency, septic shock.) and hypertension (HTN- elevated blood pressure) Review of Discharge Minimum Data Set (MDS) dated 08/04/24 documented R26 had an unplanned discharge with a return anticipated. Review of Quarterly MDS dated 07/22/24 documented a Brief Interview for Mental Status (BIMS) score of nine, which indicated moderate cognitive impairment. R26 was independent with all cares. R26 had behaviors of wandering one to three days in the look back period and other behavioral symptoms not directed towards others one to three days during the look back period. The 09/10/24 Care Plan lacked any documentation regarding a bed hold. Review of Progress Notes revealed the following: On 08/04/24 at 02:41 PM, a Progress Note documented R26 had blood from his penis. R26 transferred to the hospital at 01:40 PM. The progress note lacked evidence that the responsible party was notified, or a bed hold given to the resident and/or responsible party. On 08/04/24 at 06:26 PM, a Progress note documented R26 was admitted to the hospital for elevated white blood cell count and fever. The progress note lacked evidence that a responsible party was notified or bed hold given to the resident/responsible party. Review of a Census Log in the EHR revealed R26 discharged on 08/04/24 and returned to the facility on [DATE]. Review of EHR on 09/10/24 lacked any documentation for a bed hold. On 09/12/24 at 09:30 AM, Social Service Designee (SSD) K reported she did not provide R26 or representative with a written bed-hold policy, because she would have documented that in the progress notes. On 09/12/24 at 09:57 AM, Administrative Nurse B reported charge nurses do not complete a bed hold form when a resident transferred to a hospital. She reported that Administrative Staff I or SSD K would be responsible to complete the bed hold form. On 09/12/24 at 10:42 AM, Administrative Staff I reported she would not complete any bed hold forms for residents or representative when a resident would be transferred to the hospital. On 09/12/24 at 10:49 AM, Administrative Staff A reported he was unsure about the bed hold policy and would need to read the policy. The facility's policy Bed-Holds and Returns dated October 2022, documented residents and or representatives are informed in writing of the facility and staff (if applicable) bed-hold policies. All residents and or representatives are provided written information regarding the facility and state bed-hold policies, which address holding or reserving a resident's bed during periods of absence (hospitalizations). Residents, regardless of payer source, are provided written notice about these policies. At the time of transfer (or, if the transfer was an emergency, within 24 hours). The facility failed to provide a bed hold notice to R26 and/or their representative specifying the duration of the bed-hold policy, at the time of the resident's transfer to the hospital.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Assessments (Tag F0636)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 40 residents. The sample included 12 residents. Based on record review and interviews, the fac...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 40 residents. The sample included 12 residents. Based on record review and interviews, the facility failed to complete Care Area Assessments that addressed the individual underlying causes, contributing factors and risk factors for five residents. Resident (R)7 and R21 had incomplete and repetitive documentation, Additionally R8 all the CAA notes documented R8 was deceased , when R8 was still a resident in facility on [DATE]. R144 had no CAA notes for two triggered categories. Findings included: - Resident (R)7's medical diagnoses included chronic respiratory failure (a long-term condition that occurs when the body's respiratory system is unable to exchange oxygen and carbon dioxide properly) and morbid obesity (excessive body fat). The [DATE] admission Minimum Data Set (MDS), documented a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. R7 required total assistance with activities of daily living (ADLs), with toileting hygiene, bathing, dressing, personal care, and transfers. R7 required oxygen and dialysis (procedure where impurities or wastes were removed from the blood). The [DATE] Functional Abilities Care Area Assessment, Nutritional, Urinary Incontinence and the Pressure Ulcer CAAs were all documented as the same note for analysis and care plan consideration for R7. admitted for skilled services. Dialysis patient and diagnosis of morbid obesity. Needed assistance with ADL's and transfers related to impaired mobility. R7 was at risk for falls and skin breakdown related to impaired mobility and incontinence. Weights as indicated. The [DATE] Quarterly MDS, documented a BIMS score of 15, indicating intact cognition. R7 required total assistance with ADLs, .R7 required oxygen and dialysis. On [DATE] at 03:20 PM, Administrative Nurse C reported the MDS's are completed off site by Consultant Nurse J. Administrative Nurse C reported the Consultant Nurse J calls the facility every day at the morning meeting and a tele-conference completed with the Interdisciplinary team. On [DATE] at 09:57 AM, Administrative Nurse B revealed she expected the MDS information to be completed correctly. On [DATE] at 03:02 PM, Consultant Nurse J was called on her phone number provided and did not answer the call. Review of facility's policy Resident Assessment Instrument Completion of the RAI dated [DATE] documented: The MDS completion is comprised of many individuals known as the Interdisciplinary Team and that there are many sections that are completed. The policy lacked any documentation about the CAAs. The facility failed to accurately complete the CAAs for (R)7 related to functional abilities, urinary incontinence, nutritional status and pressure ulcer/injury. This placed the resident at risk for uncommunicated care needs. - Resident (R)144's medical diagnoses included sleep apnea (disorder of sleep characterized by periods without respirations) and chronic respiratory failure (a condition that results in the inability to effectively exchange carbon dioxide and oxygen). The [DATE] admission Minimum Data Set (MDS), documented a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. The resident had a total mood severity score of four, indicating no to minimal depression and R144 had no behaviors. R144 required total assistance with activities of daily living (ADLs), with transfers and wheelchair mobility. Maximal assistance with toileting, dressing and bed mobility. Frequently incontinent of bladder. R144 required oxygen. discharge date is more than three months away. The [DATE] Functional Abilities Care Area Assessment, Nutritional, Urinary Incontinence and the Pressure Ulcer CAAs were all documented as the same note for analysis and care plan consideration for R144. He admitted to the facility for skilled services. R144 required assistance with ADL's and transfers related to impaired mobility. R7 was at risk for falls and skin breakdown related to impaired mobility and incontinence. The Psychosocial Well-Being and Activities CAA that triggered lacked any documentation. On [DATE] at 03:20 PM, Administrative Nurse C reported the MDS's are completed off site by Consultant Nurse J. Administrative Nurse C reported the Consultant Nurse J calls the facility every day at the morning meeting and a tele-conference completed with the Interdisciplinary team. On [DATE] at 09:57 AM, Administrative Nurse B revealed she expected the MDS information to be completed correctly. On [DATE] at 03:02 PM, Consultant Nurse J was called on her phone number provided and did not answer the call. Review of facility's policy Resident Assessment Instrument Completion of the RAI dated [DATE], documented: The MDS completion is comprised of many individuals known as the Interdisciplinary Team and that there are many sections that are completed. The policy lacked any documentation about the CAAs. The facility failed to accurately complete the CAAs for (R)144 related to functional abilities, urinary incontinence, nutritional status and pressure ulcer/injury. This placed the resident at risk for uncommunicated care needs. - Resident (R)21 's Electronic Health Record (EHR) revealed diagnoses of chronic obstructive pulmonary disease (COPD- progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing) and sleep apnea (disorder of sleep characterized by periods without respirations). The [DATE] admission Minimum Data Set (MDS), documented a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The resident had a total mood severity score of 00, indicating no depression and no behaviors. R21 required total assistance with activities of daily living (ADLs), with toileting hygiene. Maximal assistance dressing and transfers. The [DATE] Functional Abilities Care Area Assessment, Nutritional, Urinary Incontinence Falls Psychotropic Drug Use and the Pressure Ulcer CAAs were all documented as the same note for analysis and care plan consideration for R21. She was admitted for skilled services fall with pelvic fracture she required assistance with ADL's and transfers related to impaired mobility. R21 was at risk for falls and skin breakdown related to impaired mobility and incontinence. Received antipsychotic (class of medications used to treat major mental conditions which cause a break from reality) medication. The [DATE] Quarterly MDS, documented a BIMS score of 15, indicating intact cognition. R21 required total assistance with most ADLs. R21 required oxygen. On [DATE] at 03:20 PM, Administrative Nurse C reported the MDS's are completed off site by Consultant Nurse J. Administrative Nurse C reported the Consultant Nurse J calls the facility every day at the morning meeting and a tele-conference completed with the Interdisciplinary team. On [DATE] at 09:57 AM, Administrative Nurse B revealed she expected the MDS information to be completed correctly. On [DATE] at 03:02 PM, Consultant Nurse J was called on her phone number provided and did not answer the call. Review of facility's policy Resident Assessment Instrument Completion of the RAI dated [DATE], documented: The MDS completion is comprised of many individuals known as the Interdisciplinary Team and that there are many sections that are completed. The policy lacked any documentation about the CAAs. The facility failed to accurately complete the CAAs for (R)21 related to functional abilities, urinary incontinence, nutritional status and pressure ulcer/injury. This placed the resident at risk for uncommunicated care needs. - Review of the Electronic Health Record (EHR) for Resident (R)8 included the diagnoses of osteoporosis (abnormal loss of bone density and deterioration of bone tissue with an increased fracture risk), history of falling, repeated falls, generalized muscle weakness, lack of coordination and dementia (a progressive mental disorder characterized by failing memory, confusion). The Significant Change Minimum Data Set (MDS) dated [DATE], documented R8 was unable to complete the Brief Interview for Mental Status (BIMS) assessment and staff assessed R8 to have severely impaired cognition. The assessment documented R8 required substantial or maximal assistance from staff for cares. R8 was dependent on staff to perform oral hygiene. R8 required supervision and setup for eating. R8 was frequently incontinent of bladder and always incontinent of bowel. The assessment documented R8 had no falls since the previous assessment. The Cognitive Loss / Dementia Care Area Assessment (CAA) dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Visual Function CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Communication CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Urinary Incontinence and Indwelling Catheter (a hollow flexible tube that collects urine and leads to a drainage bag) CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Psychosocial Well-Being CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Behavioral Symptoms CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Falls CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Pressure Ulcer/Injury CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Psychotropic Drug Use CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Pain CAA dated [DATE], documented R8 as deceased although resident was observed in the facility on [DATE], [DATE], [DATE] and [DATE]. The Quarterly MDS dated [DATE], documented R8 was unable to complete the BIMS assessment and staff assessed R8 to have severely impaired cognition. The assessment documented R8 was dependent on staff for toileting, bathing and all forms of hygiene and required substantial or maximal assistance for all other cares except eating which was required supervision/setup. R8 was frequently incontinent of bowel and always incontinent of bladder. The assessment documented that R8 had fallen since the previous assessment. Review of the facility Fall Investigation revealed on [DATE], R8 fell and obtained a minor injury. The facility's root cause analysis determined R8's limited safety awareness caused the fall. The fall report documented that the immediate intervention was that staff would perform more close monitoring with one-on-one supervision as much as possible. The fall investigation report documented the permanent care plan intervention was to ask R8's family to bring a television to her room so staff would place the television on a music channel, then wait to see if she was willing to lay and watch television and/or sleep. The Progress Notes for R8 lacked documentation related to this fall. The resident's Care Plan included an intervention dated [DATE], which documented family would bring R8 in a television and staff were to put it on a music channel which would allow her to watch, relax, and sleep. Review of the Progress Note dated [DATE] at 03:22 AM, staff documented a witnessed fall when R8 attempted to stand unassisted from a wheelchair without additional injuries; however, the facility lacked a fall investigation related to this fall. The resident's Care Plan included an intervention dated [DATE], which indicated staff had a meeting with family regarding additional interventions to prevent R8 from falling again with suggestions made that staff would implement with the goal to keep R8 calm; however, no additional information was provided. Observation on [DATE] at 12:50 PM, revealed R8 in a powered lift chair recliner in the common area near the nurses' station with her eyes closed. Observation on [DATE] at 07:40 AM, revealed R8 in a powered lift chair recliner in the common area near the nurses' station with her eyes closed. Observation on [DATE] at 10:00 AM, revealed R8 in a powered lift chair recliner in the common area near the nurses' station with her eyes closed. Observation on [DATE] at 12:00 PM, revealed R8 in a powered lift chair recliner in the common area near the nurses' station with her eyes closed. Two unknown CNA staff assisted R8 to an upright seated position using the powered mechanism of the lift chair, then performed a two-person pivot-transfer from recliner to R8's wheelchair and assisted R8 to the dining area for the noon meal. On [DATE] at 03:20 PM, Administrative Nurse C reported the MDS's are completed off site by Consultant Nurse J. Administrative Nurse C reported the Consultant Nurse J calls the facility every day at the morning meeting and a tele-conference completed with the Interdisciplinary team. On [DATE] at 09:57 AM, Administrative Nurse B revealed she expected the MDS information to be completed correctly. On [DATE] at 03:02 PM, Consultant Nurse J was called on phone number provided and did not answer the call. Review of facility's Resident Assessment Instrument Completion of the RAI dated [DATE] documented: The MDS completion is comprised of many individuals known as the Interdisciplinary Team and that there are many sections that are completed. An accurate assessment requires collecting information from multiple sources, some of which are mandated by regulations. The facility failed to accurately complete the CAAs for (R)8 related to cognitive loss / dementia, visual function, communication, urinary incontinence and indwelling catheter, psychosocial well-being, behavioral symptoms, pressure ulcer/injury, psychotropic drug use or pain. This placed the resident at risk for uncommunicated care needs.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected multiple residents

The facility reported a census of 40 residents with 12 residents sampled, including five residents reviewed for respiratory care. Based on observations, record reviews, and interviews, the facility fa...

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The facility reported a census of 40 residents with 12 residents sampled, including five residents reviewed for respiratory care. Based on observations, record reviews, and interviews, the facility failed to properly clean, label and store the nebulizer (a device for administering inhaled medications) for Resident (R)7 in accordance with the standards of care and failed to follow up on a bilevel positive airway pressure (BiPAP-medical device which helps with breathing) physician order. In addition, the facility failed to date the oxygen tubing for R144. R7, R21, R22 and R144. Findings included: - Resident (R)7's medical diagnoses included chronic respiratory failure (a long-term condition that occurs when the body's respiratory system is unable to exchange oxygen and carbon dioxide properly) and morbid obesity (excessive body fat). The 04/29/24 admission Minimum Data Set (MDS), documented a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. R7 required total assistance with activities of daily living (ADLs), with toileting hygiene, bathing, dressing, personal care, and transfers. R7 required oxygen and dialysis (procedure where impurities or wastes were removed from the blood). The 05/06/24 Functional Abilities Care Area Assessment (CAA), documented R7 admitted to the facility for skilled services. R7 required assistance with ADLs and transfers related to impaired mobility and was at risk for falls and skin breakdown related to incontinence. The CAA lacked any documentation regarded to respiratory. The 07/29/24 Quarterly MDS, documented a BIMS score of 15, indicating intact cognition. R7 required total assistance with ADLs. R7 required oxygen and dialysis. The 09/10/24 Care Plan documented interventions which included: On 04/24/24, staff were instructed to administer oxygen as ordered, monitor for signs and symptoms of upper respiratory infection. Provide aerosol treatments as per orders. Apply BiPAP as ordered, ensure settings followed per physician orders. Staff were instructed to educate the resident to use breathing techniques: purse lips, cough and deep breathing. Staff were instructed to notify the physician of increased complaints of difficulty in breathing. The Physician Orders reviewed on 09/10/24 included the following: Ipratropium-Albuterol (a combination is used to help control the symptoms of lung diseases, such as asthma, chronic bronchitis, and emphysema) Inhalation Solution 0.5-2.5 (3) milligram (mg)/3 milliliter (ml). Administer 3 ml four times a day inhale orally for shortness of breath, ordered on 04/24/24. Pulmicort Inhalation Suspension (medication used to manage and treat inflammatory diseases, mainly affecting the airways) administer 0.25 mg/2 ml, two times a day, inhale orally for shortness of breath, ordered on 04/24/24. Change nebulizer mask and tubing one time a day, for one day, every month, date ordered 05/05/24. To have Bi-PAP to be placed on hold. To have new sleep study and arterial blood gases (a test measures the oxygen and carbon dioxide levels in your blood) to determine the need for bi-pap and or non-invasive ventilator (a machine that helps you breathe by delivering oxygen into your lungs), dated 06/06/24. Change oxygen tubing and bags monthly and as needed, date ordered 08/27/24. Clean oxygen filters twice a month, once on the first, and once on the 15th of each month, date ordered 08/27/24. Administer oxygen via nasal cannula at three liters per minute continuously, to maintain oxygen saturation above 90 percent, date ordered 08/27/24. Review of the Progress Notes from 04/17/24 to 09/10/24 documented the following: On 05/29/24 a Progress Note at 10:55 PM, physician contacted as R7 requested a BiPAP. The physician was updated that R7 had used that device years ago and his last sleep study (is a test used to diagnose sleep disorders) was completed five years ago. Received order for a sleep study to be performed. On 06/28/24 a Progress Note at 04:58 PM, nurse to physician communication form faxed on 06/19/24 for a sleep study to determine the need for a BiPAP or non-invasive ventilator. The Physician signed. On 09/10/24 at 08:52 AM, observed R7's nebulizer mask with clear liquid substance in the chamber draped over the positioning bar on the bed by the tubing, the nebulizer mask touched the floor. Additionally, no date or label on the tubing or the mask. R7 had an oxygen nasal cannula noted on the wheelchair seat in the bathroom that was connected to the portable tank and oxygen tubing connected to the oxygen concentrator, and neither nasal cannula tubing was labeled with a date. The prefilled humidifier bottle was empty and not labeled. On 09/10/24 at 08:52 AM, R7 stated he was not sure when the oxygen supplies are changed out. R7 stated he had never seen the nebulizer mask or chamber rinsed after medication administered. R7 commented he had not received a BiPAP that the physician at the facility gave an order and the facility has not assisted with obtaining one. On 09/11/24 at 10:46 AM, R7 was in his room preparing to leave for dialysis. Observed new oxygen prefilled humidified bottle, bag for oxygen tubing and oxygen tubing dated 09/10/24. On 09/11/24 at 01:30 PM, Administrative Nurse B confirmed R7 had not completed a sleep study, and no appointment had been made for the sleep study. On 09/12/24 at 10:35 AM, Licensed Nurse (LN) G reported that the oxygen tubing and supplies should be changed out the first of every month, and all the tubing and supplies are to be labeled with the date. Additionally, LN G reported a black bag is to be taped to the oxygen concentrator and on the back of residents' wheelchairs, labeled with a date for nasal cannula and mask to be placed when not in use. LN G confirmed it was not acceptable to place nasal cannulas and nebulizer masks on the floor or on the residents' wheelchairs. LN G was unsure of the policy for nebulizer care after medication was administered. LN G reported the treatment administration record (TAR) did not have any direction to check the humidified bottles on the concentrator, she stated the bottles should be changed and dated when emptied. On 09/12/24 at 11:15 AM, Administrative Nurse B confirmed all oxygen supplies and nebulizer supplies should be labeled with a date, and the nasal cannulas should be placed in the black bag to keep the items clean. Additionally, the nebulizer masks and medication chambers should be rinsed out and air dried after each use. Administrative Nurse B expected nurses to change the humidified bottles on the concentrators when they were close to being empty and verified that is not on the TAR as an order. The facility lacked a policy for respiratory care supplies. The facility failed to provide respiratory care consistent with professional standards of care for R7, regarding the use and cleaning of the nebulizer equipment and oxygen supplies were not labeled. - Resident (R)21 's Electronic Health Record (EHR) revealed diagnoses of chronic obstructive pulmonary disease (COPD- progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing) and sleep apnea (disorder of sleep characterized by periods without respirations). The 05/20/24 admission Minimum Data Set (MDS), documented a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The resident had a total mood severity score of 00, indicating no depression and no behaviors. R21 required total assistance with activities of daily living (ADLs), with toileting hygiene. Maximal assistance dressing and transfers. The 05/27/24 Care Area Assessment (CAA) lacked analysis of findings documented for respiratory. The 08/05/24 Quarterly MDS, documented a BIMS score of 15, indicating intact cognition. R21 required total assistance with most ADLs. R21 required oxygen. The 09/10/24 Care Plan documented interventions which included: On 05/15/24 staff were instructed to administer oxygen as ordered, apply continuous positive airway pressure (CPAP- ventilation device that blows a gentle stream of air into the nose to keep airway open during sleep) as ordered. Staff were instructed to educate the resident to use breathing techniques: purse lips, cough, and deep breathing. Staff were instructed to notify the physician of increased complaints of difficulty in breathing and head of bed to be elevated due to shortness of breath when lying flat. Staff were instructed to notify the physician of increased complaints of difficulty in breathing. The Physician Orders reviewed on 09/10/24 included the following: Oxygen check and replace or refill distilled water bottle as needed, dated 07/08/24. Apply CPAP at three liters of oxygen at bedtime for sleep apnea, date ordered 08/01/24. Administer oxygen via nasal cannula at three liters per minute at all times, date ordered 08/26/24. CPAP humidifier cleaning to be done once weekly. Cleanse the humidifier with warm soapy water, rinse thoroughly and dry with a clean cloth or allow to air dry, date ordered 08/27/24. Clean the CPAP tube with mild detergent that is not anti-bacterial (a substance that kills bacteria or stops them from growing and causing disease) in warm water. Dry the interior of the hose, connect it to the CPAP machine and allow it to run for approximately 15 minutes or until moisture has evaporated weekly, dated ordered 08/27/24. For the CPAP humidifier water- empty the distilled water each morning from the CPAP machine. After cleaning, refill with distilled water, dated ordered 08/27/24. CPAP mask and nasal pillows must be cleaned in the morning. Clean CPAP mask using warm water and a cloth daily. Place mask in bag, date ordered 08/27/24. Change the nebulizer mask and tubing monthly, date ordered 08/27/24. Change the oxygen tubing and bags monthly and as needed, date ordered 08/27/24. Clean oxygen filters monthly, dated ordered 08/27/24. On 09/10/24 at 09:46 AM, observed R21's oxygen tubing not date or labeled. R21 had an oxygen nasal cannula noted over the positioning bar on the bed by the tubing, the nasal cannula touched the floor. The CPAP mask laid face down on the nightstand and the prefilled humidifier bottle was empty and labeled with a date of 09/01/24. On 09/10/24 at 09:46 AM, R21 stated she was not sure when the oxygen supplies were to be changed out and the CPAP mask is usually placed on the nightstand. On 09/12/24 at 10:35 AM, Licensed Nurse (LN) G reported that the oxygen tubing and supplies should be changed out the first of every month, and all the tubing and supplies are to be labeled with the date. Additionally, LN G reported a black bag is to be taped to the oxygen concentrator and on the back of residents' wheelchairs, labeled with a date for nasal cannula and mask to be placed when not in use. LN G confirmed it was not acceptable to place nasal cannulas and nebulizer masks on the floor or on the residents' wheelchairs. LN G was unsure of the policy for nebulizer care after medication was administered. LN G reported the treatment administration record (TAR) did not have any direction to check the humidified bottles on the concentrator, she stated the bottles should be changed and dated when emptied. On 09/12/24 at 11:15 AM, Administrative Nurse B confirmed all oxygen supplies and nebulizer supplies should be labeled with a date, and the nasal cannulas should be placed in the black bag to keep the items clean. Additionally, the nebulizer masks and medication chambers should be rinsed out and air dried after each use. Administrative Nurse B expected nurses to change the humidified bottles on the concentrators when they were close to being empty and verified that is not on the TAR as an order. The facility lacked a policy for respiratory care supplies. The facility failed to provide respiratory care consistent with professional standards of care for R21, regarding the use and cleaning of the CPAP equipment and oxygen supplies were not labeled. - Resident (R)144's medical diagnoses included sleep apnea (disorder of sleep characterized by periods without respirations) and chronic respiratory failure (a condition that results in the inability to effectively exchange carbon dioxide and oxygen). The 09/03/24 admission Minimum Data Set (MDS), documented a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. The resident had a total mood severity score of four, indicating no to minimal depression and R144 had no behaviors. R144 required total assistance with activities of daily living (ADLs), with transfers and wheelchair mobility. Maximal assistance with toileting, dressing and bed mobility. Frequently incontinent of bladder. R144 required oxygen. The 09/05/24 Functional Abilities Care Area Assessment (CAA), documented R144 admitted to the facility for skilled services. R144 required assistance with ADLs and transfers related to impaired mobility and was at risk for falls. The CAA lacked any documentation regarded to respiratory. The 09/10/24 Care Plan documented interventions which included: On 08/28/24, staff were instructed to administer oxygen as ordered and elevate had of bed due to shortness of breath. Staff were instructed to educate the resident to use breathing techniques: purse lips, cough and deep breathing and monitor for signs and symptoms of upper respiratory infection Staff were instructed to notify the physician of increased complaints of difficulty in breathing. The Physician Orders reviewed on 09/10/24 included the following: Head of bed elevated, resident is unable to lay flat due to shortness of breath every shift to promote ease of breathing, date ordered 08/26/24. Change the oxygen tubing monthly and as needed, date ordered 08/28/24. Check and replace or refill the distilled water bottle as needed, date ordered 08/28/24. Oxygen at two liters per nasal cannula at all times, date ordered 08/28/24. Clean the oxygen filters twice a month, once on the first, and once on the 15th of each month, date ordered 08/28/24. 09/10/24 at 07:15 AM, R144 laid in his bed with eyes shut, the prefilled humidifier bottle was empty and dated 09/01/24. R144 had an oxygen nasal cannula positioned on the wheelchair footrest on the wheelchair seat that was connected to the portable tank and oxygen tubing connected to the oxygen concentrator, and neither nasal cannula tubing was labeled with a date. On 09/11/24 at 07:30 AM, observed new oxygen prefilled humidified bottle, bag for oxygen tubing and oxygen tubing dated 09/10/24. On 09/12/24 at 10:35 AM, Licensed Nurse (LN) G reported that the oxygen tubing and supplies should be changed out the first of every month, and all the tubing and supplies are to be labeled with the date. Additionally, LN G reported a black bag is to be taped to the oxygen concentrator and on the back of residents' wheelchairs, labeled with a date for nasal cannula to be placed when not in use. LN G confirmed it was not acceptable to place nasal cannulas on the floor or on the residents' wheelchairs. LN G reported the treatment administration record (TAR) did not have any direction to check the humidified bottles on the concentrator, she stated the bottles should be changed and dated when emptied. On 09/12/24 at 11:15 AM, Administrative Nurse B confirmed all oxygen supplies and nebulizer supplies should be labeled with a date, and the nasal cannulas should be placed in the black bag to keep the items clean. Administrative Nurse B expected nurses to change the humidified bottles on the concentrators when they were close to being empty and verified that is not on the TAR as an order. The facility lacked a policy for respiratory care supplies. The facility failed to provide respiratory care consistent with professional standards of care for R144, regarding the use of oxygen supplies that were not labeled. - Review of the Electronic Health Record (EHR) for Resident (R) 22 included diagnoses of history of falling, chronic obstructive pulmonary disease (COPD - a progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing) and bipolar disorder (a major mental illness that caused people to have episodes of severe high and low moods). The Significant Change Minimum Data Set (MDS) dated 09/13/23, documented a Brief Interview for Mental Status (BIMS) score of 15, which indicated intact cognition. The assessment documented that R22 received oxygen. The Care Area Assessment (CAA) dated 09/13/23, lacked documentation related to oxygen use. The Quarterly MDS dated 06/07/24, documented a BIMS score of 10, which indicated moderately impaired cognition. The assessment documented that R22 received oxygen. The 09/11/24 Care Plan documented R22 received oxygen and listed the following interventions: Staff would administer oxygen as ordered at two liters per minute ( LPM), dated 07/01/21. Staff would monitor the resident and inform the physician if R22 complained of increased difficulty breathing, dated 07/01/21. Staff would administer oxygen as ordered via nasal cannula at 3 LPM, dated 12/14/22. The Physician Orders documented the following: Check and replace or refill distilled water bottle as needed, every 12 hours as needed for oxygen therapy maintenance, dated 01/16/24. Oxygen via nasal cannula at 2 LPM continuously, every day and night shift, dated 09/04/24. Clean oxygen filters, every day shift on the first and 15th of the month, dated 09/01/24 Change oxygen tubing and black bags monthly, every day shift on the first of the month, dated 09/01/24. Change nebulizer (device which changes liquid medication into a mist easily inhaled into the lungs) mask and tubing, every day shift on the first of the month, dated 09/01/24. On 09/10/24 at 11:04 AM, R22 was observed resting in her recliner with her eyes closed, oxygen tubing lacked date and distilled water bottle that was connected inline with the oxygen tubing contained no water. On 09/11/24 at 07:42 AM, R22 was observed resting in bed with her eyes closed, oxygen tubing lacked a date. On 09/11/24 at 08:30 AM, R22 was observed in the dining area seated at a table with her peers and staff, oxygen tubing lacked a date. On 09/12/24 at 10:35 AM, Licensed Nurse (LN) G reported that the oxygen tubing and supplies should be changed out the first of every month, and all the tubing and supplies are to be labeled with the date. Additionally, LN G reported a black bag is to be taped to the oxygen concentrator and on the back of residents' wheelchairs, labeled with a date for nasal cannula and mask to be placed when not in use. LN G confirmed it was not acceptable to place nasal cannulas on the floor or on the residents' wheelchairs. LN G reported the treatment administration record (TAR) did not have any direction to check the humidified bottles on the concentrator, she stated the bottles should be changed and dated when emptied. On 09/12/24 at 11:15 AM, Administrative Nurse B confirmed all oxygen supplies and nebulizer supplies should be labeled with a date, and the nasal cannulas should be placed in the black bag to keep the items clean. Administrative Nurse B expected nurses to change the humidified bottles on the concentrators when they were close to being empty and verified that is not on the TAR as an order. The facility lacked a policy for respiratory care supplies. The facility failed to provide respiratory care consistent with professional standards of care for R22, regarding oxygen supplies that were not labeled.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

The facility reported 40 residents with 12 residents included in the sample. Based on observation, interview, and record review the facility failed to use Enhanced Barrier Precautions (EBP is a risk -...

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The facility reported 40 residents with 12 residents included in the sample. Based on observation, interview, and record review the facility failed to use Enhanced Barrier Precautions (EBP is a risk -based approach to use protective personal equipment to reduce the spread of multidrug resistant organism, consisting of gown and gloves). for Resident (R)39 during wound care and R26 during urinary catheter care. This placed the residents at risk for infection. Findings Included: - R39's Electronic Medical Record (EMR) recorded the following diagnosis: acquired absence of left leg below the knee (BTKA), infection of the amputation stump of the left lower extremity, and Methicillin Resistant Staphylococcus Aureus Infection (MRSA, bacteria that is resistant to many treatments and can cause very serious and life-threatening infections). The 08/02/24 admission Minimum Data Set (MDS), revealed the resident had a Brief Interview for Mental Status score of 15, which indicated intact cognition. R39 utilized a walker/wheelchair for transportation, required substantial to maximum assistance with toileting. R39 had an amputation with a diagnosis of osteomyelitis (local or generalized infection of the bone and bone marrow). The 08/02/24 Care Area Assessment (CAA) for pressure ulcer revealed R39 had a below the knee amputation and required assistance with Activities of Daily Living (ADL) related to impaired mobility and the resident was at risk for pain, falls and skin breakdown related to impaired mobility. R39's Care Plan dated 07/30/24 revealed staff were to use Personal Protective Equipment (PPE- clothing and equipment that is worn or used in order to provide protection against hazardous substances or environments) when interacting with the resident, to follow physician order, place signage on the door. The care plan indicated staff and resident were educated on EBP. The EMR documented the following orders: 08/05/24 revealed EBP due to surgical wounds with a history of MRSA, two times a day. 08/16/24 revealed R39 had a left BTKA. Staff were to cleanse wound, pat dry, apply Medi honey (medical grade honey used to aid wound healing), and wrap with gauze and Coban daily. 09/11/24 indicated that R39 was to utilize EBP with PPE when high direct care activities were provided to the resident. Indications were listed as wounds, indwelling medical devices, due to infection and or Multidrug-resistant Organism (MDRO) status, to be utilized day and night. During an observation on 09/11/24 at 07:40 AM, R39 rested in bed and watched television. Further observation revealed lack of visual evidence of PPE for the EBP in F39's room. During an observation on 09/11/24 at 09:24 AM, Licensed Nurse (LN) G gathered supplies from the treatment cart, performed hand hygiene and donned gloves. LN G did not utilize appropriate PPE for EBP. LN G entered the resident's room and placed supplies on a clean paper towel on the over the bed table. R39 lifted his leg to provide access to LN G. LN G removed gloves, performed hand hygiene, and donned new gloves. LN G removed the ace wrap and old dressing to both surgical wounds. LN G cleansed both wounds with wound cleanser. LN G did not remove dirty gloves, perform hand hygiene, and don new gloves prior to cleansing wounds. After cleansing the wounds, LN G removed gloves and performed hand hygiene. LN failed to bring scissors into the room to do the wound care dressing, so she removed gloves, performed hand hygiene and left the room. R39 lowered his leg to the pillow he had previously utilized and placed the cleansed wound on the dirty surface. LN G returned to the room, performed hand hygiene, and donned gloves. LN G did not cleanse the wounds again prior to placing clean dressing on them after they had encountered a dirty surface. LN G placed Medi honey ointment into the wound beds with a cotton tipped applicator. LN G then places the dressing over the wounds, Coban and ace wrap coverings. Interview 09/11/24 at 09:40 AM, LN G confirmed the EBP PPE should have been worn for the dressing change. She further confirmed she should have removed gloves and performed hand hygiene when moving from dirty to clean phases of the dressing change. LN G confirmed she should have cleansed the wound after it encountered the pillow when she left the room. During an interview on 09/11/24 at 02:57 PM, Administrative Nurse B stated that residents who require EBP should have a yellow sticker on the sign outside their room to alert staff to wear the proper PPE before providing direct cares. Administrative Nurse B revealed the PPE should be stored inside the resident's room, but not necessarily within the first six feet of the entering a room. She confirmed the PPE for EBP included gowns, gloves, and face shield or goggles. Administrative Nurse B said she expected staff to change gloves and perform hand hygiene when transitioning between dirty and clean phase of wound care, and to recleanse if the wound became contaminated during the wound care. The undated Enhanced Barrier Precautions Policy revealed Enhanced Barrier Precautions (EBP) referred to an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities. The policy further revealed the EBP is used in conjunction with standard precautions and would be required for all residents with a MDRO and wounds regardless of MDRO colonization status. The facility failed to utilize the proper PPE for EBP for R39 who had a history of a MDRO during wound care. - R26's EMR revealed diagnoses of infection and inflammatory reaction due to urethral catheter (a flexible tube inserted through a narrow opening into a body cavity, particularly the bladder, for removing fluid). The 11/28/23 admission Minimum Data Set (MDS) revealed the resident had a Brief Interview for Mental Status (BIMS) score of seven, which indicated severe cognitive impairment. R26 was independent with toileting and had an indwelling catheter. The 11/28/2023 Urinary Care Area Assessment (CAA) revealed R26 had a long-term catheter in place and had recently been treated for a catheter associated infection and was prone to further infections. The Care Plan dated 11/27/23 documented the resident required catheter care each shift and as needed. Staff were to change the catheter monthly and as needed per physician order. Staff should change R26 to a leg bag during the day and ensure tubing was kept free from kinks. Staff were to report to the physician any signs or symptoms of urinary tract infection such as burning, pain, blood-tinged urine, cloudy urine, no output, increased pulse or temperature, urinary frequency, foul smelling urine, fever, chills or change in mental status, behavior or eating patterns. A Care Plan revision on 04/18/24 revealed Enhanced Barrier Precautions (EBP) for R26. The staff were to utilize PPE when interacting with the resident, place signage on the resident's door, and educate both the resident and staff on EBP. A Physician's Order dated 05/14/24 included Enhanced Barrier Precautions and PPE required for high direct care resident contact activities for R26, indicated by wounds, indwelling medical devices related to infection and/or MDRO status. During an observation on 09/11/24 at 02:46 PM, Licensed Nurse H requested to provide catheter care to the resident. R26 ambulated into the spa room and stood over the commode. R26 lowered his pants and began to empty the leg bag into the commode. Hand hygiene was not performed by either the resident or LN H. LN H donned gloves and cleaned R26's genitals with wipes. LN H cleansed the catheter tubing, removed gloves and then both the resident and LN H performed hand hygiene. LN H did not don PPE for EBP. During an interview on 09/11/24 at 02:50 PM, LN H confirmed she did not wear the PPE for EBP and further confirmed neither she nor the resident performed hand hygiene. During an interview on 09/11/24 at 02:57 PM, Administrative Nurse B stated that residents who require EBP should have a yellow sticker on the sign outside their room to alert staff to don the proper PPE before providing direct cares. Administrative Nurse B revealed the PPE should be stored inside the resident's room, but not necessarily within the first six feet of the entering a room. She confirmed the PPE for EBP included gowns, gloves, and face shield or goggles. The undated Enhanced Barrier Precautions Policy revealed Enhanced Barrier Precautions (EBP) referred to an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities. The policy further revealed the EBP is used in conjunction with standard precautions and would be required for all residents with a MDRO and urinary catheter regardless of MDRO colonization status. The facility failed to utilize the proper PPE for EBP for R26 who had a history of a MRSA during catheter care.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0730 (Tag F0730)

Could have caused harm · This affected most or all residents

The facility reported a census of 40 residents. Based on interview and record review, the facility failed to complete an annual performance review at least once every 12 months for five Certified Nurs...

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The facility reported a census of 40 residents. Based on interview and record review, the facility failed to complete an annual performance review at least once every 12 months for five Certified Nurse Aides (CNAs) reviewed, to ensure adequate appropriate cares and services provided to the residents of the facility. The facility identified five CNAs employed over 12 the month period. Findings included: - Review of employee files on 09/12/24 at 2:00 PM revealed a lack of performance evaluations signed by management for five of five Certified Nurse's Aides (CNAs), that had been employed over one year, that included Certified Nurse's Aide CNA P, CNA Q, CNA R, CNA S and CNA T. On 09/12/24 at 2:00 PM, Administrative Staff A reported that producing the requested performance evaluations for CNA staff would be difficult and stated that he did not know that annual performance evaluations for CNA staff was a requirement. The facility's In-Service Training, Nurse Aide policy dated 09/2022, documented that the facility completes a performance review of the nurse aides at least every 12 months. The facility failed to complete an annual performance review at least once every 12 months for five CNAs reviewed, to ensure adequate appropriate cares and services provided to the residents of the facility. This deficient practice had the potential to negatively affect the physical and psychosocial well-being of all the residents in the facility.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected most or all residents

The facility census totaled 40 residents on three halls with a commons area where residents gathered for meals and activities. The facility had one medication cart and one nurse treatment cart that se...

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The facility census totaled 40 residents on three halls with a commons area where residents gathered for meals and activities. The facility had one medication cart and one nurse treatment cart that services the facility. Based on observation, interview, and record review, the facility failed to provide a safe environment by the failure to ensure a nurse treatment cart that contained insulin (a medication used to treat diabetes [a disease when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin]), topical ointments and creams, and narcotics that were in a locked box within the nurse's treatment cart, remained locked when not in direct line of vision of the nurse, in an area where residents could access it. Findings included: - Observation on 09/11/24 at 07:47 AM, revealed a treatment cart unlocked and unattended in the hallway where residents could access it. Observation on 09/11/24 at 02:20 PM, revealed a treatment cart in the residents' hallway, unlocked and unattended. On 09/11/24 at 07:50 AM, Licensed Nurse (LN) G identified the unlocked and unattended cart as the treatment cart and confirmed it contained insulins, topical ointments, medicated creams, wound care supplies and narcotics that were in a separate locked box within the cart. LN G verified the treatment cart should be locked when not within arms reach of staff. On 09/11/24 at 08:10 AM, Administrative Nurse B stated it was her expectation staff should lock all medication and treatment carts when not in line of sight of the staff responsible for the cart. On 09/11/24 at 2:20 PM, LN G confirmed the treatment cart was left unattended. LN G confirmed the treatment cart should be locked when unattended. On 09/11/24 at 02:30 PM, Administrative Nurse B confirmed that the Medication and treatment carts should be locked when not in the line of sight of the person responsible for the cart. The facility's Security of Medication Cart policy, revised 4/2007, documented the nurse must secure the medication cart during medication pass. The cart must be locked and parked in the doorway outside the resident's room during the medication pass. When the cart is out of view of the nurse, it must be locked and parked at the nurses' station. The facility failed to provide a safe environment for the residents by the failure to ensure a treatment cart remained locked when not in direct line of vision of the licensed nurse passing medications from their carts.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

The facility reported a census of 40 residents. Based on observation, interview, and record review, the facility failed to provide sanitary conditions for food storage and dishes to prevent the spread...

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The facility reported a census of 40 residents. Based on observation, interview, and record review, the facility failed to provide sanitary conditions for food storage and dishes to prevent the spread of food borne illness to the residents of the facility. Findings included: - Initial tour of the kitchen on 09/10/24 at 08:32 AM with Dietary Manager L, revealed the following areas of concerns: 1. In the serving area, several stacks of bowls and plates stored in the upright position that had the potential to be exposed to splash, dust or other contamination. 2. In the dry storage area, a box of pancake mix opened to air and undated, a large bag of long grain rice opened to air and undated, a large container of Japanese breadcrumbs opened to air and undated, and a box of white cake mix opened to air and undated. 3. In an upright stand-alone refrigerator was a container of white cheese opened to air. 4. The facility utilized a three basin sink system for low-temp washing of dishes. Dietary Manager L was unable to provide current sanitation documentation and produced a package of testing strips to test appropriate concentration of sanitizer. Dietary Manager L placed the test strip in the sanitizer water but did not change color which indicated an insufficient amount of sanitizer present. 5. In the main kitchen there were two cutting boards that had deep gouges and were identified as an uncleanable surface by Dietary Manager L. 6. Upright stand-alone refrigerator temperature measured 50 degrees Fahrenheit (F) and contained a partially empty gallon of milk, several dozen eggs, one large tray of raw chicken, several packages of luncheon meats and other assorted foods. On 09/12/24 at 11:01 AM, a follow-up tour with Dietary Manager L, Dietary Staff M, and Resource Staff N revealed the following areas of concerns: 1. Multiple stacks of bowls and plates stored in the upright position that had the potential to be exposed to splash, dust or other contamination. 2. On 09/12/24 at approximately 11:15 AM, dietary staff M obtained food temperatures and poked a thermometer probe through the foil overwrap and into the mashed potatoes. Dietary Staff M stated it was acceptable to test food temperatures without removing the aluminum foil cover. Review of sanitization check logs for 07/01/24 thru 08/31/24 revealed the following: 1. Staff documented a water temperature of 300 degrees F for 56 out of 124 opportunities to document sanitization concentration in the sink (measured in parts per million [PPM - a measurement of the concentration of a substance in a larger solution]). 2. Staff left 56 out of 124 opportunities blank. 3. Staff documented 170 degrees F on seven out of 124 opportunities to document sanitization concentration in the sink in PPM. 4. Staff documented 200 degrees F on four out of 124 opportunities to document sanitization concentration in the sink in PPM. 5. The facility did not provide a sanitization log for 09/2024. Review of refrigerator temperature logs for 07/01/24 thru 08/31/24 revealed the following: 1. Staff failed to document 26 out of 124 opportunities to document the temperature in degrees F. 2. Staff documented 35 out of 124 opportunities to document the temperature in degrees F temperature readings between 42 degrees F and 56 degrees F and started on 07/27/24. 3. The facility did not provide a temperature log for the affected refrigerator for 09/2024. On 09/10/24 at 09:00 AM, Dietary Manager L stated sanitizer levels were to be checked before and after meals and could not recall the minimum sanitizer concentration to be considered safe. Stated that the facility would immediately begin to utilize the high-temperature dish washing machine located in a different room across the hall where the wash and rinse temperatures were 180 degrees F. Additionally, Dietary Manager L reported that his expectation that food should be dated and covered. Further, stated refrigerator temperature checks were to be performed by the staff twice daily and the staff should have reported to him when the refrigerator temperatures were above 41 degrees F. Additionally, confirmed findings discovered by survey team regarding the temperature log for the affected refrigerator. On 09/12/24 at 11:10 AM, Dietary Manager L stated that the correct procedure to obtain temperature readings of food was to remove a corner on the overwrap and not poke the thermometer through the overwrap as the overwrap could potentially be contaminated. The facility's undated Food Storage (Dry, Refrigerated, and Frozen) policy documented that all foods in the kitchen would be labeled and include the name of the food and expiration date. Additionally, all refrigerator temperature settings must ensure that internal food temperature is 41 degrees F or lower. Staff were to place thermometer in the warmest part of the refrigerator to monitor the air temperature and never leave food uncovered or unlabeled. The facility's Refrigerator and Freezer policy, dated 11/2022, documents that refrigerators and freezers will are maintained in good working condition. Refrigerators will keep foods at or below 41 degrees F. The facility failed to provide sanitary food preparation and storage of food. This deficient practice had the potential to cause the spread of food borne illness to the residents of the facility.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Garbage Disposal (Tag F0814)

Could have caused harm · This affected most or all residents

The facility reported a census 40 residents. Based on observation, interview, and record review, the facility failed to maintain and/or dispose of garbage and refuse properly in a sanitary condition t...

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The facility reported a census 40 residents. Based on observation, interview, and record review, the facility failed to maintain and/or dispose of garbage and refuse properly in a sanitary condition to prevent the harborage and feeding of pests. Findings included: - Initial tour of the outside trash dumpsters on 09/10/24 at 08:32 AM with Dietary Manager L, revealed two dumpsters had the lids in the open position, one of which had trash debris that stuck out of the dumpster. Both lids were broken and failed to completely cover the trash cans. On 09/10/24 at 08:40 AM, Dietary Manager L revealed he was not aware of the requirement to have trash covered. On 09/10/24 at 10:29 AM, Administrative Staff A stated that the dumpsters belonged to the city. The facility lacked a policy related to garbage and refuse handling and disposal. The facility failed to provide sanitary garbage and refuse containers that were maintained with lids closed or otherwise covered. This deficient practice had the potential to lead to harborage and feeding of pest animals.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Administration (Tag F0835)

Could have caused harm · This affected most or all residents

The facility identified a census of 40 residents. Based on observations, record reviews, and interviews, the facility failed to put in place an effective administration who ensured the facility was ad...

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The facility identified a census of 40 residents. Based on observations, record reviews, and interviews, the facility failed to put in place an effective administration who ensured the facility was administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident who resided at the facility. The outcome of these failures caused harm to Resident (R)2 and R8. Findings included: - The facility failed to provide Resident (R)10 care in a dignified manner during colostomy care. R10 was left lying in his bed for 40 minutes with his door open, undressed waist up and no colostomy (surgical creation of an artificial opening on the stomach wall to excrete feces from the body) bag covered his stoma. This deficient practice placed the resident at risk for decreased psychosocial well-being. The facility failed to include R7 to his care plan meetings. This deficient practice placed the residents at risk for inadequate care and services. This practice had the potential to lead to negative psychosocial effects related to safety and uncommunicated needs. The facility failed to ensure R7 received his monthly benefit in a timely manner. This deficient practice had the potential to have a negative effect on the overall physical and psychosocial well-being of the resident in the facility. The facility failed to ensure four residents had accurately completed advanced directives. Resident (R)2 had a Do Not Resuscitate (DNR- or no code, a legal document or order that means the person does not desire cardiopulmonary resuscitation [CPR is an emergency lifesaving procedure performed when the heart stops beating] in the event of cardiac arrest), only signed by a physician. R8 had two DNR's; one signed by the guardian only and the other one signed only by the physician. R10's DNR was not signed by a witness and R 20's DNR was only signed by a physician. The facility failed to ensure the correct and complete Beneficiary Protection Notification forms were issued to R146, as required. The facility failed to provide written notification to the representatives of Resident (R) 8, R26, R2, R10 and R21. Additionally, the facility also failed to notify the Office of the Long-Term Care Ombudsman (LTCO-a public official who works to resolve resident issues in nursing facilities). These deficient practices placed the residents at risk for impaired rights and uninformed care choices and had the potential to lead to uncommunicated needs related to continuity of care across the healthcare spectrum. The facility failed to provide a bed hold notice to R21 and/or their representative specifying the duration of the bed-hold policy, at the time of the resident's transfer to the hospital. The facility failed to complete Care Area Assessments that addressed the individual underlying causes, contributing factors and risk factors for five residents. Resident (R)7 and R21 had incomplete and repetitive documentation, Additionally R8 all the CAA notes documented R8 was deceased , when R8 was still a resident in facility on 09/10/24. R144 had no CAA notes for two triggered categories. The facility failed to accurately complete the Minimum Data Set for two residents, Resident (R)7 and R8 related to falls. Additionally, R7 for dentition (the arrangement or condition of the teeth). This placed the resident at risk for uncommunicated care needs. The facility failed to review and revise the care plans with appropriate interventions for four of the sampled residents; Resident (R) 20 related to physician ordered interventions, R2 related to treatment of an area of pressure ulcer/injury, R22 and R8 related to development and implementation of appropriate interventions to prevent multiple falls for R22 related to continued use of a powered lift chair or develop any new interventions for R8. These deficient practices resulted in uncommunicated care needs. The facility failed to implement a discharge plan for Resident (R)144 being discharged from the facility. The discharge planner failed to involve R144 with the discharge planning process. The facility failed to provide a pressure reducing device on the bed to prevent a pressure injury for Resident (R) 2. On 07/11/24 the facility noted R2's previous pressure injuries were all closed. On 07/12/24, R2 was moved to a different room and the facility failed to move his air mattress for his bed to the new room. On 07/24/24, R2's left heal pressure injury re-opened and was identified as a stage three pressure injury (full thickness pressure injury extending through the skin into the tissue below). This placed the resident at risk to worsen his pressure ulcers and delayed healing. The facility failed to provide an environment free of accident hazards for the residents of the facility when the facility failed to properly store chemicals in an unlocked cabinet in an unlocked room and when the facility stored chemicals along a rail in the hallway. Additionally, the facility failed to ensure R26, who was identified by the facility as confused and independently mobile with aggressive and wandering behaviors, remained free of accident hazards when R26 put scissors in his pocket and wandered inside the facility. Furthermore, the facility failed to ensure that two residents, Resident (R) 22 and R8, remained free of accident hazards related to falls when the facility failed to appropriately investigate, develop, and implement appropriate interventions to prevent multiple falls for R22 related to continued use of a powered lift chair, or develop any new interventions for R8. These deficient practices resulted in R8 falling and sustaining a fracture (broken bone) to her left humerus (upper arm bone) and left fourth rib which required a hospitalization. The facility failed to properly clean, label and store the nebulizer (a device for administering inhaled medications) for Resident (R)7 in accordance with the standards of care and failed to follow up on a bilevel positive airway pressure (BiPAP-medical device which helps with breathing) physician order. In addition, the facility failed to date the oxygen tubing for R144. R7, R21, R22 and R144. The facility failed to complete an annual performance review at least once every 12 months for five Certified Nurse Aides (CNAs) reviewed, to ensure adequate appropriate cares and services provided to the residents of the facility. The facility identified five CNAs employed over 12 the month period. The facility failed to display accurate and identifiable staffing formation daily, for the 40 residents in the facility. The facility failed to provide a safe environment by the failure to ensure a nurse treatment cart that contained insulin (a medication used to treat diabetes [a disease when the body cannot use glucose, not enough insulin made or the body cannot respond to the insulin]), topical ointments and creams, and narcotics that were in a locked box within the nurse's treatment cart, remained locked when not in direct line of vision of the nurse, in an area where residents could access it. The facility failed to provide sanitary conditions for food storage and dishes to prevent the spread of food borne illness to the residents of the facility. The facility failed to maintain and/or dispose of garbage and refuse properly in a sanitary condition to prevent the harborage and feeding of pests. The facility failed to use Enhanced Barrier Precautions (EBP is a risk-based approach to use protective personal equipment to reduce the spread of multidrug resistant organism, consisting of gown and gloves). for Resident (R)39 during wound care and R26 during urinary catheter care. This placed the residents at risk for infection. The facility failed to provide proper documentation of vaccination or declination of vaccines for COVID-19 (vaccines designed to prevent COVID-19 [highly contagious respiratory virus]) or pneumococcal (vaccines designed to prevent pneumonia [inflammation of the lungs which can be debilitating or lethal in the elderly]) for one of the five residents reviewed, Resident (R)5. The facility failed to ensure the kitchen's double-door oven was in safe operating condition. The facility failed to develop, implement, and permanently maintain an in-service training program for Certified Nurse Aide (CNAs) with the required topics and no less than 12 hours per year. Two of the five nurse aides sampled lacked the required training topics. Two of five nurse aides sampled lacked the required 12 hours per year of in-service training. The facility failed to put in place an effective administration who ensured the facility was administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of each resident who resided at the facility. The outcome of these failures caused harm to Resident (R)2 and R8.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Room Equipment (Tag F0908)

Could have caused harm · This affected most or all residents

The facility reported a census of 40 residents. Based on observation, interview, and record review, the facility failed to ensure the kitchen's double-door oven was in safe operating condition. Findi...

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The facility reported a census of 40 residents. Based on observation, interview, and record review, the facility failed to ensure the kitchen's double-door oven was in safe operating condition. Findings included: - On 09/12/24 at 11:01 AM, observation revealed a double-door oven was held closed with a folding metal chair. Interview on 09/12/24 at 11:01 AM with Dietary Manager L, confirmed that the oven doors would not stay closed and must be propped closed with a metal folding chair. The facility failed to provide a policy related to maintaining properly functioning equipment. The facility failed to maintain mechanical equipment in safe operating condition.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0947 (Tag F0947)

Could have caused harm · This affected most or all residents

The facility reported a census of 40 residents. Based on interview and record review, the facility failed to develop, implement, and permanently maintain an in-service training program for Certified N...

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The facility reported a census of 40 residents. Based on interview and record review, the facility failed to develop, implement, and permanently maintain an in-service training program for Certified Nurse Aide (CNAs) with the required topics and no less than 12 hours per year. Two of the five nurse aides sampled lacked the required training topics. Two of five nurse aides sampled lacked the required 12 hours per year of in-service training. Findings included: - On 09/12/24 at 12:30 PM, review of training records for five CNAs employed by the facility for more than one year revealed two CNAs had less than 12 hours of documented in-service training for the previous 12 months. CNA S had eight hours of documented training and CNA T had 10.5 of documented training. On 09/12/24 at 12:30 PM, review of training records for five CNAs employed by the facility for more than one year revealed two CNAs did not have the required topics for in-service training for the previous 12 months. CNA Q lacked dementia care training and CNA R lacked behavior health training. On 09/12/24 at 11:49 AM, Administrative Nurse E confirmed that CNAs were required to have 12 hours of training annually and stated that there were no records of additional training for those CNA's. The facility's In-Service Training, Nurse Aide policy revised August 2022, documented that annual in-services are to be no less than 12 hours a calendar year and are to include required training topics which included dementia care and behavioral health. The facility failed to develop, implement and permanently maintain an in-service training program for CNAs with the required topics and no less than 12 in-service training hours per year.
MINOR (C) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Minor Issue - procedural, no safety impact

Staffing Information (Tag F0732)

Minor procedural issue · This affected most or all residents

The facility reported a census of 40 residents. Based on observation, interview, and record review, the facility failed to display accurate and identifiable staffing formation daily, for the 40 reside...

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The facility reported a census of 40 residents. Based on observation, interview, and record review, the facility failed to display accurate and identifiable staffing formation daily, for the 40 residents in the facility. Findings included: - On 09/12/24 at 11:40 AM, daily staffing sheets observed to be hanging on the wall near the nurse's station. The nurse staffing information form lacked the facility name and the daily resident census. Review of the Daily Schedule Nursing Hours sheets from 09/05/24 through 09/11/24, revealed the information sheets lacked the facility name and the resident census. On 09/12/24 at 11:49 AM, Administrative Nurse B confirmed posting sheets were not complete due to missing the facility name and the daily resident census. She reported she was not aware of a Federal requirement to have daily staffing sheets completed containing the required elements. The facility lacked a policy for posting nurse staffing information. The facility failed to display accurate and identifiable staffing formation daily, for the 40 residents in the facility.
Jan 2024 1 deficiency 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 41 residents and identified 11 cognitive impaired females. The sample included three residents...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 41 residents and identified 11 cognitive impaired females. The sample included three residents reviewed for abuse. Based on interviews, observations, and record review, the facility failed to provide a safe environment when staff did not provide adequate supervision to prevent resident-to-resident sexual abuse. On 12/10/23 staff found cognitively intact, independent Resident (R )1 kissing R2, a resident with severe cognitive impairment who lacked the ability to consent. Staff reported R1 had his hand inside of R2's shirt, and R2 had her hand inside of R1's pants. The staff separated the residents. This deficient practiced placed R2 in immediate jeopardy. Finding included: - Resident (R)1's Physician Orders dated 10/01/22 revealed a diagnosis of unspecified dementia unspecified severity with other behavioral disturbance (progressive mental disorder characterized by failing memory and confusion). The Annual Minimum Data Set (MDS) dated [DATE] revealed a Brief Interview Mental Status (BIMS) score of 14, indicating intact cognition. The assessment did not indicate any behaviors and R1 was independent with Activities of Daily Living (ADLs). The Quarterly MDS dated 12/28/23 indicated a BIMS score of 09, which indicated moderately impaired cognition. The assessment did not indicate any behaviors and R1 was independent with ADLs. The Care Plan dated 06/19/23, revealed R1 had a history of alteration in mood, or exhibition of behaviors symptoms of depression, anxiety, and impulse disorder that presented as sexual behaviors. Staff were to have frequent monitoring of R1's whereabouts by all staff members, added to the care plan on 11/02/19. In addition, on 12/10/23, the care plan included inappropriate behaviors with another resident. The care plan lacked interventions to prevent future sexual incidents with other residents. The Nurses Notes dated 12/10/24 at 05:00 PM, documented Certified Medication Aide (CMA) R notified the nurse that R1 and R2 were in the activity room on the couch, alone. R1 had his hand under R2's shirt and R2 had her hand inside of R1's pants, while they kissed. The staff immediately separated the residents, and the nurse notified the director of nursing and the family. On 01/02/24 at 11:25 AM, R1 sat at a dining room table. R2 sat at a different table. Interview with R1 on 01/02/24 at 12:55 PM, revealed he denied he placed his hand in the shirt of R2 or any resident. R1 stated, The staff is just making this stuff up. (His BIMS score indicated he had moderate impaired cognition.) Additionally, R2's Physician Orders dated 03/13/23 indicated a diagnosis of unspecified dementia (progressive mental disorder characterized by failing memory and confusion). The Significant Change Minimum Data Set dated 08/23/23 revealed a BIMS score of 00, indicating the resident's inability to complete the assessment. It did not identify any behaviors by the resident, and she required extensive assistance with dressing, toileting, and personal hygiene. The Care Plan dated 03/14/23, included R2 had a history for alteration in mood or exhibition of behavioral symptoms of wandering, self-isolation, tearfulness, and refusal of cares. Addition on 06/19/23, the care plan included the resident wandered and was at risk for elopement (an incident in which a cognitively impaired resident with poor or impaired decision-making ability/safety awareness leaves the facility without the knowledge of staff) related to confusion, poor cognition related to dementia, and poor safety awareness. On 12/11/23, an addition to the care plan included the resident had inappropriate sexual behaviors. The care plan lacked further interventions to protect this confused resident from R1 to prevent possible further sexual abuse to her. TheNurses Notes on 12/09/23 lacked information regarding the sexual abuse between R1 and R2, and the nurse's notes lacked notification to the family related to the resident-to-resident sexual abuse. Observation on 01/02/24 at 11:20 AM, revealed R2 sat in the dining room at a table. R1 was also in the dining room, however the two were separated. Observations on 01/02/24 at 11:40 AM, both residents R1 and R2 were in the dining room. R2 had been sitting at a different table than R1, R2 stood up and started moving chairs into tables. An unidentified staff member assisted R2 to another table for the lunch meal. Both residents were separated from each other. On 01/02/24 at 02:15 PM Certified Medication Aide R revealed on the day the incident occurred, she walked by the activity room doorway and saw R1 and R2 kissing. She stood in the doorway of the activities room and called for Licensed Nurse (LN) G for assistance to separate the two residents. CMA R reported staff separated the two residents within seconds. Interview with LN G on 01/02/24 at 02:20 PM, reported staff should do frequent checks in attempt to keep R1 and R2 away from each other. If staff were to observe the two residents sitting together, staff should separate them. Interview with Administrative Nurse D on 01/02/24 at 02:45 PM, revealed she expected the staff to ensure R2 was safe, and then notify the Administrator and herself. Administrative Nurse D stated the staff should always contact the physician and family related to (resident) incidents and said the staff should document resident behaviors. Administrative Nurse D confirmed the facility failed to provide staff additional education related to abuse, neglect, or exploitation after R1 and R2's sexual conduct. The facility's policy for Abuse, Neglect and Exploitation Prevention Policy and Procedure (ANE), dated 01/26/18, included the seven components: The facility will identify resident whose personal histories render them at risk for abusing other resident through the prescreening process. The nursing staff is responsible for reporting the appearance of injuries including bruising, lacerations, and any other abnormalities to the charge nurse. The charge nurse will notify the Director of Nursing for further reporting, assessment and investigation. The facility failed to provide a safe environment when staff did not provide adequate supervision to prevent resident-to-resident sexual abuse on 12/10/23, when staff found cognitively intact, independent R1 kissing R2, a resident with severe cognitive impairment who lacked the ability to consent. Staff reported R1 had his hand inside of R2's shirt, and R2 had her hand inside of R1's pants This deficient practiced placed R2 in immediate jeopardy. The facility provided an acceptable plan of removal on 01/03/24 at 02:58 PM, which included following: 1. On 01/03/24 at 05:00 PM, started all staff education regarding resident-to-resident abuse: Abuse, Neglect and Exploitation and reporting of inappropriate sexual behaviors. All staff will receive the above education prior to reporting to their designated work area. 2. During staff education, staff member will be asked if they are aware of any residents who they feel have the potential to sexually abuse others. 3. A review of each resident's medical record will be conducted including behavior notes, IDT notes, care plan entries and diagnosis. 4. Following the steps above, further actions will be taken to increase monitoring or instituting appropriate care plan intervention to mitigate the potential for sexual abuse of at-risk-residents. 5. Monitoring nursing or designee will read all progress and behavior notes to identify sexually inappropriate behavior for all residents with potential for inappropriate sexual behaviors. During routine rounds, Executive Director and/ or Director of Nursing will interact with residents, staff providing opportunity to report incidents of sexual abuse. The surveyor verified the facility implemented the corrective action to remove the immediacy, while onsite on 01/04/24 at 10:20 AM. The deficient practice remained at a scope and severity of D after removal of the jeopardy.
Oct 2022 8 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0583 (Tag F0583)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 36 residents with 18 residents sampled, including two residents reviewed for privacy. Based on...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 36 residents with 18 residents sampled, including two residents reviewed for privacy. Based on interview, record review and observation, the facility failed to provide privacy for two Residents (R)16, regarding resident being partially exposed in the doorway of her room and R 22, regarding staff not closing the door to his room while cares were being given. Findings included: - Review of Resident (R)22's electronic medical record (EMR), included a diagnosis of physical debility (the quality or state of being weak, feeble). The admission Minimum Data Set (MDS), dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score of nine, indicating moderately impaired cognition. He required extensive assistance of two staff for toileting and dressing. The Activities of Daily Living (ADL) Functional/Rehabilitation Potential Care Area Assessment (CAA), dated 09/10/22, triggered, but lacked completion. The care plan for ADLs, updated 09/06/22, instructed staff the resident required assistance due to decreased mobility. On 10/24/22 at 11:11 AM, Certified Nurse Aide (CNA) N and CNA O, were toileting the resident in his room. The staff transferred the resident to the bedside commode (BSC) to toilet. While the resident toileted, the staff opened the resident's door to his room to walk in and out from the resident room to the hallway, which exposed the resident to other staff and residents who were in the hallway. On 10/26/22 at 07:42 AM, CNA M entered the resident's room to provide cares. Resident sat in his recliner and CNA M removed his shirt to put a clean shirt on him. CNA M failed to shut the door to his room while removing his shirt, which exposed the resident to other staff and residents who were in the hallway. On 10/24/22 at 11:11 AM, CNA N stated the private rooms lacked privacy curtains. CNA N stated the resident should have privacy while he sat on the BSC. On 10/24/22 at 11:11 AM, CNA O stated the private rooms lacked privacy curtains. On 10/26/22 at 07:42 AM, CNA M stated she forgot to shut the door to the resident's room before removing his shirt. On 10/26/22 at 09:18 AM, Licensed Nurse (LN) G stated the private rooms lacked privacy curtains. The staff should close the resident's door while giving cares. On 10/26/22 at 09:44 AM, Administrative Nurse D stated the private rooms lacked privacy curtains. She would expect the staff to close the door to the resident's rooms while giving cares in order to allow the resident privacy. The facility policy for Dignity, revised February 2021, included: Staff will promote, maintain and protect residents privacy, including bodily privacy during assistance with personal care. The facility failed to provide privacy for this dependent resident while giving cares to him in his room. - Review of Resident (R)16's Physician Order Sheet, undated, revealed diagnoses included Chronic Obstructive Pulmonary Disease (COPD progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing), osteoarthritic fracture left ulna and radius (bones in the forearm), humerus (bone in the upper arm) and femur (bone in the thigh) and failure to thrive. The Significant Change Minimum Data Set (MDS), dated [DATE], assessed the resident with normal cognitive status. The resident required extensive assistance of two persons for dressing and personal hygiene. The resident had impairment in functional range of motion on one side of the upper and lower extremity. The resident received scheduled pain medications and hospice services. The ADL (Activity of Daily Living) Functional/Rehabilitation (CAA), dated 09/06/22, assessed the resident had a decline in performance of ADL. Nursing and hospice staff to collaborate to provide comfort, assistance with ADL and to maintain the resident's dignity. The Care Plan, reviewed 09/12/22, instructed staff the to honor the resident's individual choices and preferences. Observation, on 10/24/22 at 10:08 AM, revealed the resident's room door open and window blinds open, and the resident positioned in bed, asleep, leaning to the right with the hospital gown sliding off both shoulders exposing the resident's chest when walking past the resident's room. The resident's catheter urine collection bag lacked a cover/dignity bag and was easily viewed from the hallway. Observation, on 10/26/22 at 10:00 AM, revealed the resident positioned in bed asleep with the hospital gown off the left shoulder, exposing the resident's chest. The resident's door and window blinds were open. Observation, on 10/26/22 at 01:27 PM, revealed the resident positioned in bed asleep with the hospital gown off both shoulders and chest area exposed. The resident's window blinds were open. Interview, on 10/26/22 at 01: 27 PM, with Licensed Nurse G, revealed the resident did not like to have the hospital gown tied behind her back, so the gown slides off her shoulders. Observation on 10/26/22 at 06:00 PM, revealed the resident positioned in bed asleep with the hospital gown off both shoulders which exposed the resident's chest when passing by the open room door. The window blinds were also open. Interview, on 10/26/22 at 06:15 PM, with Certified Nurse Aide (CNA) QQ, stated the resident always kept her door shut, and was modest. Interview, on 10/26/22 at 06:30 PM, with Administrative Nurse D, revealed she would expect staff to provide privacy and a dignity bag for the resident's catheter. Interview, on 10/27/22 at 12:30 PM, with Consulting Hospice Nurse GG, revealed she would expect staff to secure the gown in a manner to limit exposure if the resident moves in her bed. The facility policy Dignity, revised February 2021, instructed staff to car for the resident in a manner that promotes and enhances his or her sense of well- being, and groom/dress the way the resident preferred to be groomed/dressed. The facility failed to ensure to maintain this dependent resident's dignity as the gown slid downward frequently exposing her chest.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 36 residents with 18 selected for review. Based on observation, interview and record review, t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 36 residents with 18 selected for review. Based on observation, interview and record review, the facility failed to ensure the development of a comprehensive care plan to include urinary catheter use for one Resident (R)16 of the 18 residents reviewed. Findings included: - Review of Resident (R)16's Physician Order Sheet, undated, revealed diagnoses included Chronic Obstructive Pulmonary Disease (COPD progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing), osteoarthritic fracture left ulna and radius (bones in the forearm), humerus (bone in the upper arm) and femur ( bone in the thigh) and failure to thrive. The Significant Change Minimum Data Set (MDS), dated [DATE], assessed the resident with normal cognitive status. The resident required extensive assistance of two persons for bed mobility, transfer, toilet use and personal hygiene. The resident had impairment in functional range of motion on one side of the upper and lower extremity. The resident received scheduled pain medications and hospice services. The ADL (Activity of Daily Living) Functional/Rehabilitation (CAA), dated 09/06/22, assessed the resident had a decline in performance of ADL. Nursing and hospice staff to collaborate to provide comfort, assistance with ADL and maintain dignity. The Urinary Incontinence CAA, dated 09/06/22, assessed the resident required more assistance with ADL. The Care Plan, reviewed 09/12/22, instructed staff the resident required assistance with ADL's and was a t risk for falls due to osteoporosis (thinning of the bones) and history of falls, unsteady gait and poor balance. Staff instructed to administer medications as ordered and review the Black Box Warning on the Medication Administration Record. Staff Instructed to administer pain medications as ordered. Staff instructed the resident was at risk for adverse effects related to the use of thyroid, diuretic, analgesic and antianxiety medications. The care plan lacked interventions for the use of a urinary catheter. A Physician's Order, dated 08/12/22, instructed staff to change the urinary catheter as needed for obstruction of discomfort. Observation, on 10/24/22 at 10:08 AM, revealed the resident positioned in bed with the urine collection bag attached to the bed and the tubing and bag lay directly on the floor. The urine collection bag lacked a privacy bag. Interview, on 10/26/22 at 03:23 PM, with Consulting Hospice staff GG, revealed hospice does not expect staff to perform neurological checks after any fall or monitor the resident for adverse effects of the fall. Staff GG stated the facility did not administer the resident's Morphine and Ativan as ordered, and the resident became anxious and experienced dyspnea (shortness of breath) and she tried to get out of bed and fell onto the floor. Interview, on 10/26/22 at 06:00 PM, with Administrative Nurse D, revealed she would expect staff to develop a comprehensive care plan to include the urinary catheter use. The facility policy Comprehensive Care Plan Policy, revised December 2016, instructed staff to develop a comprehensive person-centered care plan that includes measurable objectives to meet the resident's physical, psychosocial and functional needs annually and with a significant change. The facility failed to develop a person-centered comprehensive care plan to include interventions for the resident's urinary catheter use.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 36 residents with 18 residents sampled, including three residents reviewed for Activities of D...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 36 residents with 18 residents sampled, including three residents reviewed for Activities of Daily Living (ADLs). Based on interview, record review and observation, the facility failed to provide appropriate ADL cares for two dependent Resident's (R)22 and R 135, regarding shaving of facial hair. Findings included: - Review of Resident (R)22's electronic medical record (EMR), revealed a diagnosis of physical debility (the quality or state of being weak, feeble). The admission Minimum Data Set (MDS), dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score of nine, indicating impaired cognition. He required extensive assistance of two staff for personal hygiene. The Activities of Daily Living (ADL) Functional/Rehabilitation Potential Care Area Assessment (CAA), dated 09/10/22, triggered, but lacked completion. The care plan lacked staff instruction of providing assistance in shaving the resident. Review of the resident's EMR revealed the resident required limited to total assistance with personal hygiene, including shaving, from 09/28/22 through 10/25/22. On 10/24/22 at 11:11 AM, Certified Nurse Aide (CNA) N and CNA O were providing cares to the resident in his room. The resident had long, unshaven facial hair. Staff failed to offer to shave the resident while giving personal cares. On 10/25/22 at 02:19 PM, the resident propelled himself in his wheelchair from his room to the dining room. The resident had long, unshaven facial hair. On 10/26/22 at 07:42 AM, CNA M provided cares to the resident in his room. The resident continued to have long, unshaven facial hair. CNA M failed to offer to shave the resident. On 10/24/22 at 02:14 PM, the resident's family member stated the resident had always had a clean shaven face before being admitted to the facility. On 10/24/22 at 11:11 AM, CNA N stated the resident needed to be shaven. On 10/24/22 at 11:11 AM, CNA O stated staff shave residents on their shower days. On 10/25/22 at 08:11 AM, CNA MM stated the resident required assistance with his ADLs. The staff are to shave the residents on their shower days. On 10/26/22 at 07:42 AM, CNA M stated the resident had an electric razor in his room. Staff were to offer to shave the resident when getting him ready in the morning. On 10/26/22 at 09:18 AM, Licensed Nurse (LN) G stated staff were to shave the residents on their shower days. On 10/26/22 at 09:44 AM, Administrative Nurse D stated staff should shave the residents whenever they want to be shaven. Staff should offer to shave them each morning. The facility policy for Activities of Daily Living (ADL), revised March 2018, included: Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good grooming. The facility failed to provide appropriate ADL cares for this dependent resident, regarding shaving of facial hair. - Review of Resident (R)135's electronic medical record (EMR) revealed he had a diagnosis of functional quadriplegia (complete immobility due to severe physical disability or frailty). The admission Minimum Data Set (MDS), dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. He required extensive assistance of two staff for personal hygiene. The Activities of Daily Living (ADL) Functional/Rehabilitation Potential Care Area Assessment (CAA), dated 09/19/22, documented the resident required extensive assistance with his ADLs. The care plan, dated 10/17/22, lacked staff instruction for shaving. Review of the resident's EMR revealed he required limited to total assistance of one to two staff for personal hygiene, including shaving, from 09/28/22 through 10/25/22. On 10/24/22 at 10:26 AM, the resident sat in his bed in his room. He had long, unshaven facial hair, which curled under his upper lip, into his mouth. On 10/25/22 at 08:32 AM, Certified Nurse Aide (CNA) Q entered the resident's room to provide cares. The resident continued to have long, unshaven facial hair, which curled under his upper lip, into his mouth. CNA Q failed to offer to shave the resident. On 10/26/22 at 07:53 AM, the resident sat at the dining room table. He had long, unshaven facial hair, which curled under his upper lip, into his mouth. On 10/24/22 at 10:26 AM, the resident stated the staff do not shave him. He was always clean shaven before entering the facility. On 10/24/22 at 10:31 AM, CNA M stated the resident needed to be shaven. On 10/25/22 at 08:32 AM, CNA Q stated staff were to assist the resident with shaving. On 10/26/22 at 09:18 AM, Licensed Nurse (LN) G stated staff were to shave the residents on their shower days. On 10/26/22 at 09:44 AM, Administrative Nurse D stated staff should shave the residents whenever they want to be shaven. Staff should offer to shave them each morning. The facility policy for Activities of Daily Living (ADL), revised March 2018, included: Residents who are unable to carry out activities of daily living independently will receive the services necessary to maintain good grooming. The facility failed to provide appropriate ADL cares for this dependent resident, regarding shaving of facial hair.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 36 residents with 18 selected for review which included two residents reviewed for urinary cat...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 36 residents with 18 selected for review which included two residents reviewed for urinary catheter. Based on observation, interview and record review, the facility failed to ensure sanitary care of two Resident's (R)16 and 21's urinary catheters to prevent urinary tract infections. Findings included: - Review of Resident (R)21's undated Physician's Order Sheet, revealed diagnoses included retention of urine (inability of the bladder to drain), urinary tract infection and sepsis (bacteria in the blood). The Annual Minimum Data Set (MDS), dated [DATE], assessed the resident with normal cognitive function and occasionally incontinent of urine. The resident required extensive assistance of two staff for toileting. The Urinary Incontinence and Indwelling Catheter Care Area Assessment (CAA), dated 01/28/22, assessed the resident was incontinent and required extensive assistance for toileting. The Quarterly MDS, dated 10/10/22 documented the resident had a urinary catheter and required extensive assistance of staff for toileting and personal hygiene. The Care Plan, reviewed 10/17/22, instructed staff the resident had obstructive and reflux uropathy. The care planned instructions to the staff with the lack of interventions for this resident's urinary catheter. A Physician's Order, dated 09/15/22, instructed staff to insert a number 16 (size) urinary catheter and provide catheter care every shift and as needed. Observation, on 10/24/22 at 11:06 AM, revealed the resident seated in his wheelchair. Approximately six inches of the catheter tubing lay directly on the floor beneath the resident's wheelchair. Observation, on 10/25/22 at 09:42 AM, revealed the resident positioned in his wheelchair with approximately six inches of the catheter tubing directly on the floor beneath the resident's feet as he propelled himself in his wheelchair. Interview, on 10/25/22 at 03:50 PM, with Certified Nurse Aide (CNA) NN, revealed the catheter tubing should be off the floor and staff should place the urine collection bag in a privacy bag beneath the resident's wheelchair, the tubing did lay directly on the floor at times due to the resident's movements. Observation at that time revealed approximately eight inches of the catheter tubing directly on the floor. CNA NN repositioned the tubing in the urine collection bag to keep it off the floor. Observation, on 10/26/22 at 01:25 PM revealed approximately six inched of the catheter tubing positioned directly on the floor as the resident propelled himself in his wheelchair, often beneath his feet. Interview, on 10/26/22 at 01:25 PM, with Licensed Nurse (LN) G revealed the catheter tubing should not be on the floor. Interview, on 10/26/22 at 06:00 PM, with Administrative Nurse D, revealed she would expect staff to keep the urinary catheter tubing off the floor. The policy Catheter Care Urinary, dated September 2014, instructed staff to ensure the catheter tubing and drainage bag are kept off the floor to prevent catheter associated urinary tract infections. The facility failed to ensure this resident's urinary catheter tubing remained off the floor to prevent urinary tract infections. - Review of Resident (R)16's undated Physician Order Sheet, revealed diagnoses included Chronic Obstructive Pulmonary Disease (COPD progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing), osteoarthritic fracture left ulna and radius (bones in the forearm), humerus (bone in the upper arm) and femur (bone in the thigh) and failure to thrive. The Significant Change Minimum Data Set (MDS), dated [DATE], assessed the resident with normal cognitive status. The resident required extensive assistance of two persons for dressing and personal hygiene. The resident had impairment in functional range of motion on one side of the upper and lower extremity. The resident received scheduled pain medications and hospice services. This MDS lacked assessment for a urinary catheter. The ADL (Activity of Daily Living) Functional/Rehabilitation (CAA), dated 09/06/22, assessed the resident had a decline in performance of ADL. Nursing and hospice staff to collaborate to provide comfort, assistance with ADL and to maintain the resident's dignity. The Urinary Incontinent and Indwelling Catheter CAA, dated 09/06/22, assessed the resident required more assistance with ADL's. This CAA lacked assessment of the resident's urinary catheter. A Physician's Order, dated 08/12/22, instructed staff to change the urinary catheter as needed for obstruction or discomfort. The Care Plan, reviewed 10/17/22, lacked staff instructions of interventions for the care of the resident's urinary catheter. Observation, on 10/24/22 at 10:08 AM, revealed the resident positioned in bed with the urine collection bag attached to the bed and the tubing and bag lay directly on the floor. The urine collection bag also lacked coverage/ a privacy bag. Observation, on 10/26/22 at 10:18 AM, revealed Certified Nurse Aide (CNA) PP and CNA Q, repositioned the resident. The resident's urine collection bag lacked a privacy bag, and the tubing and bag lay directly on the floor with the bed in the low position. CNA PP stated the urine collection bag should have a privacy bag and the tubing should be off the floor. Interview, on 10/26/22 at 10:30 AM, with Licensed Nurse G, revealed the resident should have a privacy bag on her urine collection bag, and the tubing should be off the floor. Interview, on 10/26/22 at 06:00 PM, with Administrative Nurse D, revealed she would expect staff to place the urine collection bag in a privacy bag, and keep the bag and tubing off the floor. The policy Catheter Care Urinary, dated September 2014, instructed staff to ensure the catheter tubing and drainage bag are kept off the floor to prevent catheter associated urinary tract infections. The facility failed to ensure this resident's catheter tubing and urine collection bag remained off the floor to prevent urinary tract infections.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 36 residents with 18 selected for review which included four residents reviewed for nutrition....

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** The facility reported a census of 36 residents with 18 selected for review which included four residents reviewed for nutrition. Based on observation, interview and record review, the facility failed to obtain weekly weights as recommended by the registered dietician (RD) and ordered by the physician, to monitor one of the four sampled Residents (R)7 for weight loss. Findings included: - Review of resident (R)7's Physician Order Sheet, dated 08/09/22, revealed diagnoses included dementia (progressive mental disorder characterized by failing memory, confusion), dysphagia (difficulty swallowing), aphasia (condition with disordered or absent language function) and diverticulitis (inflammation of the colon which causes pain and disturbance in bowel function). The admission Minimum Data Set (MDS), dated [DATE], assessed the resident with severe cognitive impairment, required supervision of one-person and physical assistance with eating. The assessment identified no concerns with swallowing disorders or dentition. The resident height was 57 inches with a weight of 124 pounds (lbs.). The Nutritional Status Care Area Assessment (CAA), dated 08/16/22, stated See RD assessment 8/15/2022. The RD assessment note dated 08/15/22, recommended the staff obtain weekly weights to monitor the resident for weight loss or weight gain. The Care Plan, dated 08/09/22, instructed staff the resident was independent with eating but required supervision. Staff were to obtain weekly weights. A 08/09/22 physician order instructed staff to obtain weekly weights on Wednesdays. A RD Note, dated 08/15/22, assessed the resident with a weight of 124.4 lbs. (The same weight as documented on the admission MDS dated [DATE].) Review of the resident's documented weekly weights revealed the following: On 08/09/22, a weight of 116.4 lbs. (This is 8 pounds less that documented on 08/16/22 with that weight of 124.4 pounds.) The staff obtained weights of the resident on 08/10/22, 08/12/22, and on 08/14/22. The documentation contained no further weights recorded until 09/02/22, 09/04/22, 09/06/22, and 09/08/22. On 09/08/22, the recorded weight of 101.8lbs. revealed the documented weight if accurate for the resident, it would be a loss of 14.6 lbs. since 08/09/22. The facility records for weight lacked any further weekly weights to monitor for the resident's weight loss until requested on 10/27/22. At that time, the resident's weight read 100.2 lbs., which revealed a 0.6 lbs. weight loss since 09/08/22, or in the prior 6 weeks. Observation, on 10/26/22 12:53 PM, revealed Certified Medication Aide (CMA) R assisted the resident to consume approximately 100% of her noon meal which consisted of pureed chicken, mashed potatoes with gravy, pureed green beans and magic cup ice cream (an extra supplement). The resident was able to drink liquids from the glass without assistance. Observation, on 10/27/22 at 07:45 AM, per request for a current weight of the resident, by Certified Nurse Aide (CNA) Q and CNA MM, revealed a weight of 100.2 pounds. Interview, on 10/27/22 at 09:35 AM, with Dietary Staff BB, revealed that staff reviewed the needed weights for residents identified by the RD every morning. If the documented weights were not present, the nursing staff were to obtain the resident's weights. Interview, on 10/27/22 at 09:45 AM, with Administrative Nurse D revealed that the obtaining of residents' weight task was on the Medication Administration Record (MAR) with the expectation for the nurses to complete the task. The undated facility policy for Weight Assessment and Intervention states The nursing staff will measure resident weights on admission, the next two day, and weekly for two weeks thereafter. If no weight concerns are noted at this point, weights will be measured monthly thereafter. The facility failed to follow the registered dietician's recommendations and the physician's orders to obtain and monitor the resident's weekly weights to ensure no further weight loss.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R2's pertinent diagnoses from the Electronic Health Record (EHR) documented: generalized muscle weakness, type 2 diabetes (a d...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R2's pertinent diagnoses from the Electronic Health Record (EHR) documented: generalized muscle weakness, type 2 diabetes (a disease when the body cannot use glucose, not enough insulin is made, or the body cannot respond to the insulin). The 07/06/22 Annual Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The resident required setup and supervision assistance of one staff for all activities of daily living (ADLs) except one person was needed to physically assist with locomotion and ambulation. R2 had no falls. The 07/06/22 Falls Care Assessment Area (CAA) documented that R2 was at risk for falls due to impaired balance and medications. Staff ensures she has appropriate footwear on while transferring and ambulating. Staff encourages her to utilize the call light for assistance and monitors for safety routinely. The 10/17/22 Quarterly Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. The resident required the supervision of one person for bed mobility, transfer, and toilet use. R2 required the supervision and physical assistance of 2 or more persons for ambulation. The Care Plan intervention dated 10/17/22 (4 days after the 10/14/22 fall) revealed an intervention for the staff to obtain a urinalysis (UA). The laboratory takes day/days to report results of a UA to the physician/facility, therefore, the resident could experience further falls before the results returned. The care plan lacked an immediate intervention to prevent further falls for this resident following a fall. Review of progress notes reveals a fall report on 10/14/22 where R2 states I was trying to sit on my bed and I fell with abrasion (scraping or rubbing away of a surface, such as skin, by friction) noted on right knee. The fall investigation on 10/19/22 (5 days after the fall on 10/14/22), documents R2 was found on the floor after ambulation to the bathroom without staff assistance. Interdisciplinary team (IDT) recommendation was to have UA preformed. The care plan intervention for this fall was to obtain a urinalysis. Observation on 10/25/22 at 01:24 PM, revealed R2 sitting in a recliner in the bedroom eating without assistance. Observation on 10/26/22 at 05:47 PM, revealed R2 ambulating in her room without use of a walker, with an unsteady gait noted. The undated Fall Guidelines lacked address of appropriate interventions to prevent further falls. The facility failed to review and revise this resident's care plan with an immediate intervention to prevent the resident from experiencing further falls, while waiting for laboratory tests of the UA to return to the physician/facility. - Review of Resident (R)22's electronic medical record (EMR), revealed a diagnosis of physical debility (the quality or state of being weak, feeble). The admission Minimum Data Set (MDS), dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score of nine, indicating impaired cognition. He required extensive assistance of two staff for personal hygiene. The Activities of Daily Living (ADL) Functional/Rehabilitation Potential Care Area Assessment (CAA), dated 09/10/22, triggered, but lacked completion. The care plan lacked staff instruction of providing assistance in shaving the resident. Review of the resident's EMR revealed the resident required limited to total assistance with personal hygiene, including shaving, from 09/28/22 through 10/25/22. On 10/24/22 at 11:11 AM, Certified Nurse Aide (CNA) N and CNA O were providing cares to the resident in his room. The resident had long, unshaven facial hair. Staff failed to offer to shave the resident while giving personal cares. On 10/25/22 at 02:19 PM, the resident propelled himself in his wheelchair from his room to the dining room. The resident had long, unshaven facial hair. On 10/26/22 at 07:42 AM, CNA M provided cares to the resident in his room. The resident continued to have long, unshaven facial hair. CNA M failed to offer to shave the resident. On 10/24/22 at 02:14 PM, the resident's family member stated the resident had always had a clean shaven face before being admitted to the facility. On 10/26/22 at 09:18 AM, Licensed Nurse (LN) G stated staff were to shave the residents on their shower days. Nurses update care plans with fall interventions, but otherwise Administrative Nurse D was responsible for updating the care plans. On 10/26/22 at 09:44 AM, Administrative Nurse D stated she was responsible for updating care plans but has not done it in about three months. The facility policy for Comprehensive Care Plan, revised December 2016, included: Care plans are to be revised as information about the resident and the resident's conditions change. The facility failed to review and revise the care plan for this dependent resident who required assistance with shaving. - Review of Resident (R)135's electronic medical record (EMR) revealed he had a diagnosis of functional quadriplegia (complete immobility due to severe physical disability or frailty). The admission Minimum Data Set (MDS), dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. He required extensive assistance of two staff for personal hygiene. The Activities of Daily Living (ADL) Functional/Rehabilitation Potential Care Area Assessment (CAA), dated 09/19/22, documented the resident required extensive assistance with his ADLs. The care plan, dated 10/17/22, lacked staff instruction for shaving. Review of the resident's EMR revealed he required limited to total assistance of one to two staff for personal hygiene, including shaving, from 09/28/22 through 10/25/22. On 10/24/22 at 10:26 AM, the resident sat in his bed in his room. He had long, unshaven facial hair, which curled under his upper lip, into his mouth. On 10/25/22 at 08:32 AM, Certified Nurse Aide (CNA) Q entered the resident's room to provide cares. The resident continued to have long, unshaven facial hair, which curled under his upper lip, into his mouth. CNA Q failed to offer to shave the resident. On 10/26/22 at 07:53 AM, the resident sat at the dining room table. He had long, unshaven facial hair, which curled under his upper lip, into his mouth. On 10/24/22 at 10:26 AM, the resident stated the staff do not shave him. He was always clean shaven before entering the facility. On 10/26/22 at 09:18 AM, Licensed Nurse (LN) G stated staff were to shave the residents on their shower days. Nurses update care plans with fall interventions, but otherwise Administrative Nurse D was responsible for updating the care plans. On 10/26/22 at 09:44 AM, Administrative Nurse D stated she was responsible for updating care plans but has not done it in about three months. The facility policy for Comprehensive Care Plan, revised December 2016, included: Care plans are to be revised as information about the resident and the resident's conditions change. The facility failed to review and revise the care plan for this dependent resident who required assistance with shaving. The facility reported a census of 36, with 18 residents sampled for review. Based on observation, interview, and record review, the facility failed to review and revise the plan of care for five of the 18 sampled residents including; Resident (R )22 and R135 for shaving assistance; R2 and R16 for fall interventions; and R18 for leg/foot support while in the wheelchair. Findings included: - Review of Resident (R)18's Physician Order Sheet, undated, revealed diagnoses included dementia (progressive mental disorder characterized by failing memory, and confusion), with schizoaffective disorder (psychotic disorder characterized by gross distortion of reality, disturbances of language and communication and fragmentation of thought), restlessness, and osteoarthritis (degenerative changes to one or many joints characterized by swelling and pain). The Annual Minimum Data Set (MDS), dated [DATE], assessed the resident with severely impaired cognitive function with fluctuating disorganized thinking and altered level of consciousness. The resident required extensive assistance of two staff for transfers. The Fall Care Area Assessment (CAA), dated 06/14/22, assessed the resident was at risk for falls due to impaired gait, a need for assistance with transfers, and limitations in balance and muscle endurance. The Care Plan, revised 09/13/22, instructed staff to transfer the resident with one person and a gait belt and the resident used a wheelchair for mobility but was dependent on staff. The care plan lacked any interventions to provide this dependent resident's feet with support in the wheelchair. Observation, on 10/24/22 at 12:20 PM, revealed the resident seated in her wheelchair at the dining room table. The resident pushed herself back from the table, with the wheels locked, causing the wheelchair to tip back. Interview, at that time with Certified Nurse Aide (CNA) NN, revealed the wheelchair wheels should not be locked to prevent this from happening. Observation, on 10/25/22 at 11:46 AM, revealed the resident seated in her wheelchair, with her one foot slipped off the wheelchair pedal, and wedged between the two foot pedals. The resident's foot skimmed along directly on the floor as CNA NN, propelled the resident down the hallway. Interview, at that time with CNA NN, revealed the resident could hold her feet up off the ground but the resident only intermittently followed commands. Observation, on 10/25/22 at 11:50 AM, revealed the CNA NN transferred the resident from her wheelchair to her bed without a gait belt by encircling the resident's upper torso and pivoting the resident. The resident's feet did not firmly position on the floor during the transfer. Interview, at that time with CNA NN, revealed the resident could be transferred without a gait belt. Observation, on 10/26/22 at 09:54 AM, revealed the resident seated in her wheelchair, with her right foot off the wheelchair pedal and skimming directly along on the floor as CNA PP propelled the resident down the hallway. Interview, at that time with CNA PP, confirmed the resident did not always keep her feet on the foot pedals. CNA PP and CNA MM placed a gait belt on the resident and transferred her into her bed. The resident cooperated with staff, but her feet did not firmly position on the floor during the transfer. Interview, on 10/26/22 at 06:00 PM, with Administrative Nurse D, revealed she would expect staff to transfer the resident with a gait belt and to ensure the resident's feet did not skim the floor which could lead to accidental dragging [twisting] during staff propelling the wheelchair. The facility lacked a policy for use of foot pedals on the wheelchair and ensuring resident safety during propulsion by staff. The facility failed to ensure this dependent resident's safety with the failure to ensure her feet remained safe and off the floor when staff propelled her in the wheelchair to prevent accidents. - Review of Resident (R)16's Physician Order Sheet, undated, revealed diagnoses included Chronic Obstructive Pulmonary Disease (COPD progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing), osteoarthritic fracture left ulna and radius (bones in the forearm), humerus (bone in the upper arm) and femur (bone in the thigh) and failure to thrive. The Significant Change Minimum Data Set (MDS), dated [DATE], assessed the resident with normal cognitive status. The resident required extensive assistance of two persons for bed mobiity, transfer, toilet use and personal hygiene. The resident had impairment in functional range of motion on one side of the upper and lower extremity. The resident received scheduled pain medications and hospice services. The ADL (Activity of Daily Living) Functional/Rehabilitation (CAA), dated 09/06/22, assessed the resident had a decline in performance of ADL. Nursing and hospice staff to collaborate to provide comfort, assistance with ADL and maintain dignity. The Fall CAA, dated 09/06/22, assessed the resident required more assistance with her ADL's and was on hospice services. The Care Plan, reviewed 09/12/22, instructed staff the resident required assistance with ADL's and was at risk for falls due to osteoporosis (thinning of the bones) and history of falls, unsteady gait and poor balance. The resident required one to two person assistance with bed mobility, two-persons to transfer, turn bars on the bed to aid in bed mobility, ensure the call light was within reach, and encourage the resident to use it. Review information on past falls and attempt to determine the cause of falls as indicated. The care plan failed revision timely following two falls on 10/13/22 to prevent repeated falls, until an update dated 10/26/22 (13 days later), instructed staff to place fall mats at the bedside. Review of a Physician's Order, dated 10/10/22 instructed staff to administer Morphine Sulfate (a narcotic for pain) solution, 20 milligrams (mg) per 5 milliliters (ml), every three hours for shortness of air and pain, and Lorazepam (a medication for anxiety) 2 mg, every six hours for anxiety. Review of a Hospice Nurse's Note, dated 10/13/22, documented the resident sustained two falls on 10/13/22, one at 07:30 AM with no observed injuries, and one at 09:00 AM with injuries that included a large goose egg to her right forehead and her right check. The hospice nurse instructed staff to place a fall mat, keep the bed in the lowest position and frequent checks to determine resident needs as she did not use her call light. A Fall Investigation, dated 10/13/22 at 07:30 AM, documented staff found the resident on the floor beside her bed and she sustained no injuries. Review of the facility IDT (Inter Disciplinary Note), dated 10/17/22, documented staff found the resident laying on the floor beside her bed when she attempted to reach for a pen on the floor and slid out of her bed. This failed to indicate the resident had a recent change in medication for pain and anxiety and staff did not administer the medication during the night as the resident slept. The intervention for the fall instructed staff to administer the pain and anxiety medication around the clock. Review of the medical record lacked follow up for the falls on 10/13/22 vital signs/neurological checks or monitoring or treatment of the ecchymosis (discoloration beneath the skin)/hematoma (swelling of clotted blood) both were due to trauma. A signed note from the hospice physician, dated 10/26/22, documented the hospice service declined to complete neuro checks/vital signs on hospice patients that fall. Observation, on 10/24/22 at 10:08 AM, revealed the resident's positioned in bed, leaning to the right. The resident had an area of swelling approximately two centimeters (cm) purple-blue in color on her forehead, a one cm dark red scabbed area beneath this, and a half cm scab area on her right cheek. Her face displayed yellow-blue discoloration over half her face and extending down her neck. Interview, on 10/25/22 at 10:00 AM, with a family member, revealed the resident received hospice services. The family member stated the resident had several falls, and sustained fractures in the past. The family member stated the current injuries on her face were new, and they felt was due to the lack of side rails on the resident's bed. The resident's eyes were open, and she responded minimally to the family member. Interview, on 10/26/22 at 03:23 PM, with Consulting Hospice staff GG, revealed hospice does not expect staff to perform neurological checks after any fall or monitor the resident for adverse effects of the fall. Staff GG stated the facility did not administer the resident's Morphine and Ativan as ordered, and the resident became anxious and experienced dyspnea (shortness of breath) and she tried to get out of bed and fell onto the floor. Interview, on 10/26/22 at 12:07 PM, with Administrative Nurse D, revealed she would expect staff to monitor the resident for 72 hours after an unwitnessed fall, except the resident was on hospice and she would follow hospice recommendations which she obtained from the hospice service at that time. (See above not from the hospice physician). Administrative Nurse D stated she could not locate a fall investigation for the fall which resulted in the facial injuries. Interview, on 10/27/22 at 10:30 AM, with Licensed Nurse (LN) H, revealed the resident had two falls on 10/13/22 due to lack of administration of Morphine and Ativan as ordered around the clock, as nursing staff did not administer it when the resident slept. She thought the resident became anxious and tried to get out of bed and fell onto the floor. She did not complete vital signs or neurological checks as the resident received hospice services. LN H stated she thought she filled out a Fall Investigation report for the second fall on 10/13/22 in which the resident sustained facial trauma but could not locate it in the medical record. LN H stated she applied a cold compress to the hematoma, but did not document this, or any of the injuries sustained in the fall. The facility policy Fall Guidelines- Assessing Falls and Their Causes, revised October 2010, if a resident is found on the floor without a witness, nursing staff will record vital signs and evaluate for possible injuries to the head, neck, spine, and extremities and observed for delayed complications of a fall. The incident report should be complete and neurological evaluation flow sheet initiated. The facility failed to review and revise this resident's care plan to include new interventions from a fall on 10/13/22, to prevent further falls.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R2's pertinent diagnoses from the Electronic Health Record (EHR) documented: generalized muscle weakness, type 2 diabetes (a d...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** - R2's pertinent diagnoses from the Electronic Health Record (EHR) documented: generalized muscle weakness, type 2 diabetes (a disease when the body cannot use glucose, not enough insulin is made, or the body cannot respond to the insulin). The 07/06/22 Annual Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 15, indicating intact cognition. The resident required setup and supervision assistance of one staff for all activities of daily living (ADLs) except one person was needed to physically assist with locomotion and ambulation. R2 had no falls. The 07/06/22 Falls Care Assessment Area (CAA) documented that R2 was at risk for falls due to impaired balance and medications. Staff ensures she has appropriate footwear on while transferring and ambulating. Staff encourages her to utilize the call light for assistance and monitors for safety routinely. The 10/17/22 Quarterly Minimum Data Set (MDS) documented a Brief Interview for Mental Status (BIMS) score of 13, indicating intact cognition. The resident required the supervision of one person for bed mobility, transfer, and toilet use. R2 required the supervision and physical assistance of 2 or more persons for ambulation. The Care Plan intervention dated 10/17/22 (4 days after the 10/14/22 fall) revealed an intervention for the staff to obtain a urinalysis (UA). The laboratory takes day/days to report results of a UA to the physician/facility, therefore, the resident could experience further falls before the results returned. Review of progress notes reveals a fall report on 10/14/22 where R2 states I was trying to sit on my bed and I fell with abrasion (scraping or rubbing away of a surface, such as skin, by friction) noted on right knee. The fall investigation on 10/19/22 (5 days after the fall on 10/14/22), documents R2 was found on the floor after ambulation to the bathroom without staff assistance. Interdisciplinary team (IDT) recommendation was to have UA preformed. The care plan intervention for this fall was to obtain a urinalysis. Observation on 10/25/22 at 01:24 PM, revealed R2 sitting in a recliner in the bedroom eating without assistance. Observation on 10/26/22 at 05:47 PM, revealed R2 ambulating in her room without use of a walker, with an unsteady gait noted. The undated Fall Guidelines lacked address of appropriate interventions to prevent further falls. The facility failed to timely implement interventions following a fall, to prevent repeated falls for the resident, as urinalysis results take day/days and the resident could experience further falls before the results were reported. - Review of Resident (R)30's electronic medical record (EMR) revealed a diagnosis of dementia (progressive mental disorder characterized by failing memory, confusion). The annual Minimum Data Set (MDS), dated [DATE], documented the resident had a Brief Interview for Mental Status (BIMS) score of eight, indicating moderate cognitive impairment. She required extensive assistance of two staff for transfers and mobility, had no limitation in range of motion (ROM) and used a walker for mobility. The Activity of Daily Living (ADL) Functional/Rehabilitation Potential Care Area Assessment (CAA), dated 07/08/22, documented the resident required extensive assistance with her ADLs. The quarterly MDS, dated 10/03/22, documented the resident had a BIMS score of six, indicating severe cognitive impairment. She required extensive assistance of two staff for transfers, had no limitation in ROM and used a wheelchair for mobility. The care plan for mobility, revised 10/10/22, instructed staff to assist the resident with positioning and to use of adaptive equipment, as needed. Review of the resident's EMR documented the resident required extensive to total assistance of one staff for locomotion on the unit, with the use of a wheelchair, from 09/27/22 through 10/25/22. On 10/26/22 at 10:30 AM, Activity staff Z propelled the resident in her wheelchair. The resident's legs were out straight in front over the foot pedals, with the back of her ankles resting directly on the outer edges of the footrests of the wheelchair. Her shoed feet skimmed along on the carpet during transport. On 10/26/22 at 12:39 PM, Certified Nurse Aide (CNA) MM and CNA Q propelled the resident into the shower room backwards, with the resident's feet bouncing off the floor during transport. Staff attempted to reposition the resident in her wheelchair so that her feet would stay on the foot pedals. Once positioned in the wheelchair, the resident's legs were out straight in front over the foot pedals, with the back of her ankles directly resting on the outer edges of the footrests of the wheelchair. Staff transported her back to the dining room, with the resident's shoed feet skimming along the floor. On 10/26/22 at 10:30 AM, Activities staff Z stated the resident's feet did not stay on the foot pedals. On 10/26/22 at 12:07 PM, CNA M stated the resident's legs would not bend to allow her feet to rest on top of the foot pedals. CNA M confirmed the resident's feet skimmed the floor during transport. On 10/26/22 at 12:07 PM, CNA P stated the resident's feet always came off the foot pedals and bumped along on the floor while being transported in the wheelchair. On 10/26/22 at 10:35 AM, Licensed Nurse (LN) G stated the resident's feet did not stay on the foot pedals of the wheelchair which caused her feet to skim the floor while being transported. On 10/26/22 at 09:44 AM, Administrative Nurse D stated the resident's feet come off her foot pedals while staff transport her. Administrative Nurse D stated she expected staff to ensure the resident's feet did not come into contact with the floor while they transported her in her wheelchair. The facility policy for Activities of Daily Living (ADLs), revised March 2018, included: Appropriate care and services will be provided for residents who are unable to carry out ADLs independently, with the consent of the resident and in accordance with the plan of care, including appropriate support and assistance with mobility. The facility failed to transport this dependent resident in a safe manner while in her wheelchair. The facility reported a census of 36 residents with 18 selected for review which included seven residents reviewed for accidents. Based on observation, interview and record review, the facility failed to ensure safety to prevent accidents for four of the seven residents reviewed which included two Residents (R)30 and R18 with inadequate foot support on their wheelchairs to prevent accidents and two R2 and R16 with failure to determine the root cause of falls and timely develop immediate interventions to prevent further falls. Findings included: - Review of Resident (R)18's Physician Order Sheet, undated, revealed diagnoses included dementia (progressive mental disorder characterized by failing memory, and confusion), with schizoaffective disorder (psychotic disorder characterized by gross distortion of reality, disturbances of language and communication and fragmentation of thought), restlessness, and osteoarthritis (degenerative changes to one or many joints characterized by swelling and pain). The Annual Minimum Data Set (MDS), dated [DATE], assessed the resident with severely impaired cognitive function with fluctuating disorganized thinking and altered level of consciousness. The resident required extensive assistance of two staff for transfers. The Fall Care Area Assessment (CAA), dated 06/14/22, assessed the resident was at risk for falls due to impaired gait, a need for assistance with transfers, and limitations in balance and muscle endurance. The Care Plan, revised 09/13/22, instructed staff to transfer the resident with one person and a gait belt and the resident used a wheelchair for mobility but was dependent on staff. The care plan lacked any interventions to provide this dependent resident's feet with support in the wheelchair. Observation, on 10/24/22 at 12:20 PM, revealed the resident seated in her wheelchair at the dining room table. The resident pushed herself back from the table, with the wheels locked, causing the wheelchair to tip back. Interview, at that time with Certified Nurse Aide (CNA) NN, revealed the wheelchair wheels should not be locked to prevent this from happening. Observation, on 10/25/22 at 11:46 AM, revealed the resident seated in her wheelchair, with her one foot slipped off the wheelchair pedal, and wedged between the two foot pedals. The resident's foot skimmed along directly on the floor as CNA NN, propelled the resident down the hallway. Interview, at that time with CNA NN, revealed the resident could hold her feet up off the ground but the resident only intermittently followed commands. Observation, on 10/25/22 at 11:50 AM, revealed the CNA NN transferred the resident from her wheelchair to her bed without a gait belt by encircling the resident's upper torso and pivoting the resident. The resident's feet did not firmly position on the floor during the transfer. Interview, at that time with CNA NN, revealed the resident could be transferred without a gait belt. Observation, on 10/26/22 at 09:54 AM, revealed the resident seated in her wheelchair, with her right foot off the wheelchair pedal and skimming directly along on the floor as CNA PP propelled the resident down the hallway. Interview, at that time with CNA PP, confirmed the resident did not always keep her feet on the foot pedals. CNA PP and CNA MM placed a gait belt on the resident and transferred her into her bed. The resident cooperated with staff, but her feet did not firmly position on the floor during the transfer. Interview, on 10/26/22 at 06:00 PM, with Administrative Nurse D, revealed she would expect staff to transfer the resident with a gait belt and to ensure the resident's feet did not skim the floor which could lead to accidental dragging [twisting] during staff propelling the wheelchair. The facility lacked a policy for use of foot pedals on the wheelchair and ensuring resident safety during propulsion by staff. The facility failed to ensure this dependent resident's safety with the failure to ensure her feet remained safe and off the floor when staff propelled her in the wheelchair to prevent accidents. - Review of Resident (R)16's Physician Order Sheet, undated, revealed diagnoses included Chronic Obstructive Pulmonary Disease (COPD progressive and irreversible condition characterized by diminished lung capacity and difficulty or discomfort in breathing), osteoarthritic fracture left ulna and radius (bones in the forearm), humerus (bone in the upper arm) and femur (bone in the thigh) and failure to thrive. The Significant Change Minimum Data Set (MDS), dated [DATE], assessed the resident with normal cognitive status. The resident required extensive assistance of two persons for bed mobiity, transfer, toilet use and personal hygiene. The resident had impairment in functional range of motion on one side of the upper and lower extremity. The resident received scheduled pain medications and hospice services. The ADL (Activity of Daily Living) Functional/Rehabilitation (CAA), dated 09/06/22, assessed the resident had a decline in performance of ADL. Nursing and hospice staff to collaborate to provide comfort, assistance with ADL and maintain dignity. The Fall CAA, dated 09/06/22, assessed the resident required more assistance with her ADL's and was on hospice services. The Care Plan, reviewed 09/12/22, instructed staff the resident required assistance with ADL's and was at risk for falls due to osteoporosis (thinning of the bones) and history of falls, unsteady gait and poor balance. The resident required one to two person assistance with bed mobility, two-persons to transfer, turn bars on the bed to aid in bed mobility, ensure the call light was within reach, and encourage the resident to use it. Review information on past falls and attempt to determine the cause of falls as indicated. The care plan failed revision timely following two falls on 10/13/22 to prevent repeated falls, until an update dated 10/26/22 (13 days later), instructed staff to place fall mats at the bedside. Review of a Physician's Order, dated 10/10/22 instructed staff to administer Morphine Sulfate (a narcotic for pain) solution, 20 milligrams (mg) per 5 milliliters (ml), every three hours for shortness of air and pain, and Lorazepam (a medication for anxiety) 2 mg, every six hours for anxiety. Review of a Hospice Nurse's Note, dated 10/13/22, documented the resident sustained two falls on 10/13/22, one at 07:30 AM with no observed injuries, and one at 09:00 AM with injuries that included a large goose egg to her right forehead and her right check. The hospice nurse instructed staff to place a fall mat, keep the bed in the lowest position and frequent checks to determine resident needs as she did not use her call light. A Fall Investigation, dated 10/13/22 at 07:30 AM, documented staff found the resident on the floor beside her bed and she sustained no injuries. Review of the facility IDT (Inter Disciplinary Note), dated 10/17/22, documented staff found the resident laying on the floor beside her bed when she attempted to reach for a pen on the floor and slid out of her bed. This failed to indicate the resident had a recent change in medication for pain and anxiety and staff did not administer the medication during the night as the resident slept. The intervention for the fall instructed staff to administer the pain and anxiety medication around the clock. Review of the medical record lacked follow up for the falls on 10/13/22 vital signs/neurological checks or monitoring or treatment of the ecchymosis (discoloration beneath the skin)/hematoma (swelling of clotted blood) both were due to trauma. A signed note from the hospice physician, dated 10/26/22, documented the hospice service declined to complete neuro checks/vital signs on hospice patients that fall. Observation, on 10/24/22 at 10:08 AM, revealed the resident's positioned in bed, leaning to the right. The resident had an area of swelling approximately two centimeters (cm) purple-blue in color on her forehead, a one cm dark red scabbed area beneath this, and a half cm scab area on her right cheek. Her face displayed yellow-blue discoloration over half her face and extending down her neck. Interview, on 10/25/22 at 10:00 AM, with a family member, revealed the resident received hospice services. The family member stated the resident had several falls, and sustained fractures in the past. The family member stated the current injuries on her face were new, and they felt was due to the lack of side rails on the resident's bed. The resident's eyes were open, and she responded minimally to the family member. Interview, on 10/26/22 at 03:23 PM, with Consulting Hospice staff GG, revealed hospice does not expect staff to perform neurological checks after any fall or monitor the resident for adverse effects of the fall. Staff GG stated the facility did not administer the resident's Morphine and Ativan as ordered, and the resident became anxious and experienced dyspnea (shortness of breath) and she tried to get out of bed and fell onto the floor. Interview, on 10/26/22 at 12:07 PM, with Administrative Nurse D, revealed she would expect staff to monitor the resident for 72 hours after an unwitnessed fall, except the resident was on hospice and she would follow hospice recommendations which she obtained from the hospice service at that time. (See above not from the hospice physician). Administrative Nurse D stated she could not locate a fall investigation for the fall which resulted in the facial injuries. Interview, on 10/27/22 at 10:30 AM, with Licensed Nurse (LN) H, revealed the resident had two falls on 10/13/22 due to lack of administration of Morphine and Ativan as ordered around the clock, as nursing staff did not administer it when the resident slept. She thought the resident became anxious and tried to get out of bed and fell onto the floor. She did not complete vital signs or neurological checks as the resident received hospice services. LN H stated she thought she filled out a Fall Investigation report for the second fall on 10/13/22 in which the resident sustained facial trauma but could not locate it in the medical record. LN H stated she applied a cold compress to the hematoma, but did not document this, or any of the injuries sustained in the fall. The facility policy Fall Guidelines- Assessing Falls and Their Causes, revised October 2010, if a resident is found on the floor without a witness, nursing staff will record vital signs and evaluate for possible injuries to the head, neck, spine, and extremities and observed for delayed complications of a fall. The incident report should be complete and neurological evaluation flow sheet initiated. The facility failed to initiate and implement new interventions from a fall on 10/13/22, to prevent further falls.
MINOR (C)

Minor Issue - procedural, no safety impact

Staffing Information (Tag F0732)

Minor procedural issue · This affected most or all residents

The facility reported a census of 36 residents. Based on observation, interview and record review, the facility failed to display accurate publicly accessible and identifiable staffing information, on...

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The facility reported a census of 36 residents. Based on observation, interview and record review, the facility failed to display accurate publicly accessible and identifiable staffing information, on a daily basis on, the Daily Nurse Staffing with the resident census number indicated and the actual hours worked as required for the 36 residents that reside in the facility. Findings included: - Review of the Day and Night Staffing Hours from August 2022, September 2022 and October 2022, revealed the lack of the resident census and the actual hours worked by the licensed and certified nursing staff. Moreover, review of the Day and Night Staffing Hours, located on the wall in the central area by the nurses' desk, on 10/26/22 and 10/27/22 revealed the lack of an update since 10/25/22. Interview, on 10/27/22 at 10:39 AM, Administrative Staff A, revealed she would expect staff to update the Day and Night Staffing Hours daily. Administrative Staff A confirmed the lack of the resident census and calculation of actual hours worked by licensed and certified staff. The facility policy Nursing Staffing Information, revised October 2022, instructed staff to provide a readily available nurse staffing information to include total number and actual hours worked for licensed and certified staff and the resident census. The facility failed to complete the daily Day and Night Nurse Staffing Hours sheets with the resident census and with actual hours worked as required, for the residents of the facility.
May 2021 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

The facility reported a census of 45 with 12 residents in the sample. Based on observation, interview, and record review the facility failed to provide Resident (R)21 and R5 with bathing assistance to...

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The facility reported a census of 45 with 12 residents in the sample. Based on observation, interview, and record review the facility failed to provide Resident (R)21 and R5 with bathing assistance to maintain good grooming and personal hygiene. Findings included: - Review of R21's signed Physician Orders dated 04/19/21 revealed the following diagnoses: Chronic pain (persisting for a long period, often for the remainder of a person's lifetime), Type 2 Diabetes Mellitus without complication (a disease in which the body's ability to produce or respond to the hormone insulin is impaired, resulting in abnormal metabolism of carbohydrates and elevated levels of glucose in the blood and urine), and hypertension (elevated blood pressure). The review of the Significant Minimal Data Set (MD'S) dated 12/03/20 revealed a Brief Interview for Mental Status (BIMS) score of 15 indicating intact cognition. The MDS revealed R21 required extensive assistance with two or more staff's physical assist with personal hygiene and bathing. Review of the Activities of Daily Living Care Area Assessment (CAA) dated 12/13/20 revealed R21 was a significant change in condition related to the increasing need for assistance. Review of the Care Plan dated 08/03/18 revealed R21 required one-staff assistance with bathing. Review of the Bathing Task with a look back 30 days from 4/01/21 to 04/30/21 revealed R21 received a bath only on the following days 04/06/21, 04/20/21, and 4/25/21. Observation on 05/03/21 at 11:35 AM R21 in wheelchair at the dining room table, with no odors noted, and R21's face and clothes appeared clean and hair brushed. Interview with R21 on 04/28/21 at 10:23 AM revealed the residents are supposed to have a bath two times a week, and we do not receive a bath regularly because they do not have a bath aide every day. Interview with Certified Nurse Aide (CNA) F on 05/04/21 at 10:00 AM revealed the aides did not feel they could complete the bathing of the residents due to the lack of staff. Interview with Licensed Nurse (LN) L on 05/04/21 at 03:25 PM revealed the residents complained about the inability of staff to complete the resident's baths. LN F reported she took the residents' concerns to the administrative staff, and the response was they are working on it. Interview with Administrative Nurse B on 05/04/21 at 02:15 PM revealed the Corporation looked at the census and regulated the amount of staff the facility could place on the floor. A review of the facility policy titled Activities of Daily Living Support dated 2001 revealed the facility would provide care and treatment service as appropriate to maintain or improve the ability to carry out ADL. The facility failed to provide R21 with bathing care to maintain good grooming and personal hygiene. - Review of R5's Physician Orders dated 04/27/21 revealed the following diagnoses: Muscle Weakness (lack of muscle strength), Cerebrovascular accident (CVA) the sudden death of brain cells due to lack of oxygen caused by impaired blood flow to the brain by blockage or rupture of an artery to the brain). A review of the Annual Minimal Data Set (MDS) revealed a Brief Interview for Mental Status (BIMS) revealed a score of 15, indicating intact cognition. Activities for Daily Living revealed R5 required one-staff physical assistance with bathing Review of the Activities of Daily Living (ADL) Care Area Assessment (CAA) revealed R5 requires extensive assistance with two-plus persons with personal hygiene and bathing. Review of the Care Plan dated 07/31/19 revealed R5 required assistance with ADLs related to decreased mobility of the left side due to weakness in upper and lower extremities. R5 required one to two-person assistance for bathing. Review of the Bathing Task with a look back 30 days from 04/01/21 to 04/30/21 revealed R21 received a bath on the following days 04/21/21, and 04/29/21. An observation of R5 on 04/28/21 at 11:20 AM revealed he had facial hair. Interview with R5 on 04/28/21 at 10:04 AM revealed R5 only receives one bath a week, and he should receive a bath two times a week. The staff were to assist with shaving as well during the bath times. Interview with Certified Nurse Aide (CNA) F on 05/04/21 at 10:00 AM revealed the aides did not feel they could complete the bathing of the residents due to the lack of staff. Interview with Licensed Nurse (LN) L on 05/04/21 at 03:25 PM revealed the residents complained about the inability of staff to complete the resident's baths. LN F reported she took the residents' concerns to the administrative staff, and the response was they are working on it. Interview with Administrative Nurse B on 05/04/21 at 02:15 PM revealed the Corporation looked at the census and regulated the amount of staff the facility could place on the floor. A review of the facility policy titled Activities of Daily Living Support dated 2001 revealed the facility would provide care and treatment service as appropriate to maintain or improve the ability to carry out ADL. The facility failed to provide R5 with bathing care to maintain good grooming and personal hygiene.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Why is there high staff turnover? How do you retain staff?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 1 life-threatening violation(s), 2 harm violation(s), $158,640 in fines. Review inspection reports carefully.
  • • 34 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
  • • $158,640 in fines. Extremely high, among the most fined facilities in Kansas. Major compliance failures.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: Trust Score of 0/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Wheatridge Park's CMS Rating?

CMS assigns WHEATRIDGE PARK CARE CENTER an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Kansas, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Wheatridge Park Staffed?

CMS rates WHEATRIDGE PARK CARE CENTER's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 60%, which is 14 percentage points above the Kansas average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 62%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Wheatridge Park?

State health inspectors documented 34 deficiencies at WHEATRIDGE PARK CARE CENTER during 2021 to 2024. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 2 that caused actual resident harm, 29 with potential for harm, and 2 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Wheatridge Park?

WHEATRIDGE PARK CARE CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by FRONTLINE MANAGEMENT, a chain that manages multiple nursing homes. With 51 certified beds and approximately 42 residents (about 82% occupancy), it is a smaller facility located in LIBERAL, Kansas.

How Does Wheatridge Park Compare to Other Kansas Nursing Homes?

Compared to the 100 nursing homes in Kansas, WHEATRIDGE PARK CARE CENTER's overall rating (1 stars) is below the state average of 2.9, staff turnover (60%) is significantly higher than the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Wheatridge Park?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the facility's high staff turnover rate.

Is Wheatridge Park Safe?

Based on CMS inspection data, WHEATRIDGE PARK CARE CENTER has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Kansas. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Wheatridge Park Stick Around?

Staff turnover at WHEATRIDGE PARK CARE CENTER is high. At 60%, the facility is 14 percentage points above the Kansas average of 46%. Registered Nurse turnover is particularly concerning at 62%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?

Was Wheatridge Park Ever Fined?

WHEATRIDGE PARK CARE CENTER has been fined $158,640 across 2 penalty actions. This is 4.6x the Kansas average of $34,665. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.

Is Wheatridge Park on Any Federal Watch List?

WHEATRIDGE PARK CARE CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.