DANVILLE CENTRE FOR HEALTH & REHABILITATION

642 NORTH THIRD STREET, DANVILLE, KY 40422 (859) 236-3972
For profit - Corporation 106 Beds SIGNATURE HEALTHCARE Data: November 2025 7 Immediate Jeopardy citations
Trust Grade
0/100
#159 of 266 in KY
Last Inspection: February 2022

Over 2 years since last inspection. Current conditions may differ from available data.

Overview

Danville Centre for Health & Rehabilitation has received a Trust Grade of F, indicating poor performance with significant concerns about resident safety and care. Ranking #159 out of 266 facilities in Kentucky places it in the bottom half, although it is the top option in Boyle County. The facility's trend is improving, with reported issues decreasing from eight in 2022 to two in 2025. Staffing is a relative strength, rated 4 out of 5 stars with a turnover rate of 41%, lower than the state average, but the RN coverage is concerning, falling below 75% of state facilities. Notably, there were critical incidents where a resident eloped due to a malfunctioning alarm system, and prior investigations revealed failures to protect cognitively impaired residents from abuse, highlighting serious safety concerns that families should consider.

Trust Score
F
0/100
In Kentucky
#159/266
Bottom 41%
Safety Record
High Risk
Review needed
Inspections
Getting Better
8 → 2 violations
Staff Stability
○ Average
41% turnover. Near Kentucky's 48% average. Typical for the industry.
Penalties
✓ Good
$12,444 in fines. Lower than most Kentucky facilities. Relatively clean record.
Skilled Nurses
○ Average
Each resident gets 32 minutes of Registered Nurse (RN) attention daily — about average for Kentucky. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
14 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★★★
5.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2022: 8 issues
2025: 2 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (41%)

    7 points below Kentucky average of 48%

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

2-Star Overall Rating

Below Kentucky average (2.8)

Below average - review inspection findings carefully

Staff Turnover: 41%

Near Kentucky avg (46%)

Typical for the industry

Federal Fines: $12,444

Below median ($33,413)

Minor penalties assessed

Chain: SIGNATURE HEALTHCARE

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 14 deficiencies on record

7 life-threatening
Jan 2025 2 deficiencies 2 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Comprehensive Care Plan (Tag F0656)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and facility document and policy review, it was determined the facility failed to ensure the ...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and facility document and policy review, it was determined the facility failed to ensure the comprehensive care plan for one (Resident (R) 2) of 14 sampled residents was implemented. R2 was assessed upon admission to be at risk for elopement and was care planned with the goal of not leaving the facility without staff supervision. On [DATE], R2 eloped from the facility without staff knowledge when the resident's care planned wander guard (door alarm system used to alert staff of resident's attempts to leave the facility) was not functioning and staff failed to provide additional monitoring, supervision, and/or interventions to prevent the resident from exiting the facility. The facility's failure to ensure the implementation of resident-centered care plans, with interventions to ensure adequate supervision and monitoring to prevent elopement, constituted Immediate Jeopardy (IJ), which is likely to cause serious injury, harm, impairment, or death to a resident. The findings include: Review of the facility's policy titled, Comprehensive Care Plans, effective on [DATE], revised [DATE], and in effect at the time of the [DATE] elopement, revealed a comprehensive, person-centered care plan that included measurable objectives and timetables to meet the resident's physical, psychosocial, and functional needs was to be developed and implemented for each resident. Further review of the policy revealed each resident's comprehensive care plan designed to incorporate identified problem areas, risk factors associated with identified problems and the care plan to be revised as necessary with resident changes. Review of the facility's policy, Elopement, effective [DATE], revised [DATE], and in effect at the time of the 04/2023 elopement, revealed the policy intended to ensure resident safety and protect their rights and dignity. Staff were required to evaluate residents on admission for elopement risk, displaying exit-seeking behaviors, and preventative interventions were required to be implemented for those residents identified as an elopement risk. These interventions were to be reevaluated as needed. The policy defined Elopement as any situation where a resident left the premises or a safe area without the facility's knowledge and supervision. Per this policy, a care plan would be developed and implemented with interventions for each resident identified as an elopement risk. Routine checks of entrance and exit doors were required to be completed to ensure proper functioning. Closed record review of R2's Resident Face Sheet revealed the facility admitted R2 on [DATE], and R2 expired on [DATE]. The resident's diagnoses included vascular dementia with behavioral, psychotic, and mood disturbances, depression, anxiety disorder, loss of cognitive functions and awareness, difficulty in walking, abnormalities of gait and mobility with repeated falls, lack of coordination, muscle wasting and atrophy. Review of an Elopement Risk Evaluation dated [DATE], as well as an Exit-Seeking/Elopement Observation, dated [DATE], revealed the resident was at risk for elopement based on factors including cognitive impairment, poor safety awareness, self-ambulation ability, history of exit-seeking behavior, ability to exit the facility, statements that she was leaving or questioning the need to stay, behaviors that indicated an attempt to leave the facility, and/or body language indicating an elopement may be forthcoming. Review of R2's Quarterly Minimum Data Set (MDS) Assessment, dated [DATE], revealed the facility assessed R2 with a Brief Interview for Mental Status (BIMS) score of 3/15, which indicated severe cognitive impairment. Per the MDS, R2 had wandering behaviors, and required staff supervision with transfers and mobility related to R2 not being steady with balance and during transitions. Review of R2's current physician orders for 04/2023 revealed that the resident had an order, initiated [DATE], for a wander guard (security bracelet) to the left ankle, check placement, and function daily. Review of R2's Comprehensive Care Plan, initiated on [DATE], revealed the facility care planned R2 to be at risk for elopement related to wandering and exit seeking behaviors which included statements of going home at times, and poor safety awareness due to dementia. The goal of the care plan was the resident would not leave the facility and would be monitored as to her whereabouts throughout each shift. Interventions included the physician-ordered wander guard that was placed to R2's left ankle to prevent the resident from leaving the facility without staff supervision. Additional elopement risk interventions were updated on [DATE], for staff to utilize diversional activities when the resident was exhibiting exit seeking behavior to include drinking Pepsi, having snacks, playing cards or poker, and exercising. Review of an undated Elopement Investigation, revealed that on [DATE], R2, who resided on a locked unit, eloped from the facility without staff knowledge. (Refer to F689.) Although the resident's wander guard was in place per the care plan, the alarm system was shut down/not functioning while a sprinkler company was in the facility for yearly testing. Staff were unaware/not monitoring the whereabouts of R2 from approximately 3:00 PM, when she was last seen by Kentucky Medication Aide (KMA) 1, until R2 was found by a person driving by the facility, who saw the resident trip and fall along the grassy area in front of the parking lot, called 911 at 3:33 PM, and got out of their vehicle to check on the resident. At that time, another resident's family member (FM1) alerted staff that R2 was in front of the facility. After preliminary assessment R2 was transferred to the emergency room (ER) for evaluation and returned from the hospital with no injuries noted. Further review of the investigation found that when R2 exited the locked unit without supervision, she traveled approximately 120 feet from the exit door before she tripped and fell in the grassy area. The investigation determined that R2 exited the facility during an annual inspection of the sprinkler system when the fire monitoring system was interrupted and unlocked the exit doors on the gated community (locked unit). The investigation found that staff did not realize the exit doors would not alarm/were silenced when the sprinkler system was tested, and as a result, the resident could exit the facility without staff knowledge. In an interview with the Plant Operations Director (POD) on [DATE] at 10:49 AM, he stated that once he and the other staff realized R2 had exited the door on the locked unit, they knew immediately that no one had been monitoring or watching that door during the time that the wander guard system was not functioning during the inspection of the sprinkler system. Interview with KMA7 on [DATE] at 10:29 AM, revealed R2 was mobile and assessed as a wanderer with exit-seeking behaviors, so R2 was placed on the locked unit with a wander guard alarm system to prevent elopement. KMA7 stated that she worked on the locked-down unit the day R2 eloped from the facility, and that while Certified Nursing Assistant (CNA) 8 was at lunch, she was the only direct care staff on the unit. KMA7 related that she and the rest of the facility staff were unaware that R2 wandered out of the building unsupervised and got to the main roadway until after the resident was found. KMA7 stated that at the time of elopement, she was responsible for the safety and supervision of up to 18 residents and while working by herself, she had tried to gather all the mobile residents and those already up in their wheelchairs into the dayroom to monitor and supervise them. KMA7 stated she was unaware that the care plan called for diversional activities when R2 was exhibiting exit-seeking behaviors. KMA7 stated that she felt the elopement of R2 could have been prevented if the facility had prepared and planned to ensure adequate staff coverage to monitor all doors and units during the alarm shutdown. During an interview on [DATE], at 3:02 PM, Registered Nurse (RN) 1 stated there was supposed to be two staff members monitoring and supervising in the hallways to watch and make sure the residents could not get to the doors since the alarm system was not working. RN1 stated the elopement could have been prevented if staff had monitored R2 closer. Interview with MDS1 on [DATE] at 10:53 AM, revealed that R2's behaviors included walking up and down the halls of the locked-down unit, going room-to-room with signs of confusion/forgetfulness and statements of wanting to go home. MDS1 stated that it was crucial to ensure care plans were implemented for the wellbeing of the residents and their overall safety. MDS1 added that direct care staff needed to know the resident-specific interventions for each of the residents in the locked dementia unit where R2 resided, due to the challenges of their behaviors. In an interview on [DATE] at 12:00 PM, the current Director of Nursing (DON) and Administrator stated they both would expect staff to implement the care plan interventions as per policy and stated the facility has not encountered any resident elopements since R2's in 2023. The facility provided an acceptable plan for the removal of the IJ on [DATE]. This plan alleged the IJ was removed, and the deficient practice was corrected on [DATE], prior to the initiation of the investigation. The plan provided by the facility alleged the following: 1.a) On [DATE], R2 was assessed for injury at the time of the incident (elopement) and assisted back into the facility with a wheelchair by the DON. Immediately following the elopement event, the DON completed a head-to-toe skin assessment for injury and harm evaluation, with old bruises noted from a previous fall to the left flank and to the back of left thigh, but no new injuries noted. The Administrator initiated a Code Green, the code for a missing resident, and a head count was performed per the Unit Managers on each unit. Resident 2's Physician and Family/Responsible Party were notified of the event per the DON and Administrator; R2 was sent to the Emergency Department (ED) for evaluation to rule out any injuries or change in condition on [DATE] and returned on [DATE] with no injuries, no change in condition, and no new orders. Upon return from the hospital, R2 had a complete head-to-toe skin assessment per the Regional Care Consultant and the DON with no new areas of concern. Following R2's return from the hospital on [DATE], she received 1:1 (one-to-one) supervision from facility staff for the next 72 hours. In addition, on [DATE], facility staff were assigned to monitor unlocked doors by the Administrator until the fire system and door locks resumed normal function. The care plan for R2 was also reviewed and updated by the Social Services Director (SSD) and MDS1 on [DATE]. Per the IJ validation, R2 had an elopement risk assessment on [DATE] and was at risk for elopement. An elopement risk assessment was repeated for R2 by the Unit Manager on [DATE] and R2 was noted at risk for elopement. 1.b.) Continued review and validation of the IJ revealed an elopement risk assessment was performed by a licensed nurse on [DATE], [DATE], [DATE], and [DATE] and R2 remained at risk for elopement until she expired on [DATE]. Continued review of the IJ validation revealed the facility had a census of 74 on [DATE], all residents had an elopement risk assessment completed by the Unit Manager and Medical Records Nurse; 16 residents were identified to be at risk for elopement. Additionally, the profile for R2 in the elopement binder was reviewed by the Social Services Director (SSD) and R2's Activity assessment was updated by the Activities Director (AD) on [DATE]. Following the events on [DATE], continued review of the facility's corrective actions taken for the identified resident (R2), that was affected by the facility's deficient practice revealed and validated that on [DATE], the SSD completed a BIMS assessment for R2 with a score of 3/15 and a Patient Health Questionnaire-9 assessment, with both scores indicating severe cognitive impairment. Further validation revealed on [DATE], the [NAME] President of Operations (VPO) completed a root cause analysis via Fishbone Diagram, and a care plan meeting was held for R2 with the resident's family. 2. Review and validation of the facility's IJ Removal plan revealed on [DATE], all residents had an elopement risk assessment completed by the Unit Manager and Medical Records Nurse; 16 residents were identified to be at risk for elopement and those residents had orders and their care plans reviewed by the DON, Signature Care Consultant (SCC) and/or SSD. On [DATE], upon system restoration, all doors were checked to ensure locks were functioning by the Plant Operations Assistant (POA). All residents in the gated community (locked unit) had a secure unit observation and residents with a wander guard bracelet had orders reviewed, placement of wander guard checked, and care plans were reviewed by the DON on [DATE]. In addition, all exit door codes were changed by the POD on [DATE], and Activity assessments were also updated for all residents on the Reflections Unit by the Activities Director on [DATE]. Following the events on [DATE], all elopement books were reviewed by the SSD on [DATE] to ensure resident profiles and pictures were updated and accurate and included all residents at risk for elopement. In addition, validation revealed that beginning [DATE] until [DATE], elopement drills and door checks were completed each shift by the POD, Unit Managers, Staff Development Coordinator (SDC), DON, Medical Records Nurse, MDS Coordinator, and Administrator. Continued validation revealed on [DATE], the POD and VPO reviewed all electronic life safety system elopement drills and door checks to validate compliance for a 90 day look back period. Additionally, starting [DATE], door checks were performed weekly ongoing, and elopement drills were performed weekly for four weeks and then monthly ongoing. 3. Education: Review and validation of the facility's IJ Removal plan revealed on [DATE], additional door alarms not tied to the fire alarm system were placed on the two (2) exterior exit doors on the Reflections Unit. In addition, vinyl window frosting was also placed on the two (2) exterior exit doors on the Reflections Unit to camouflage the doors and minimize exit seeking behaviors. Also, on [DATE], a Hasp lock (a flat metal plate with a hoop through which the lock goes in) and a key padlock was placed on one (1) door of the nurse's station for resident safety. In addition, on [DATE], the facility initiated that prior to the POD or POA allowing any work to be performed that could possibly affect any safety systems, the Administrator and DON must be notified to ensure staff were assigned to doors for monitoring. Beginning [DATE] and completed on [DATE], the VPO educated the Administrator, DON, POD, and POA that anytime life safety or a utility system was to be turned off, the DON and/or Administrator should be notified to allow for staff assignments to be made to ensure resident safety. Additionally, beginning [DATE] and completed on [DATE], current staff received education by the SDC on the following policies: Abuse, Neglect, Misappropriation of Property; Comprehensive Care Plans, Resident Rights: Missing Resident; Accident and Incident Investigation Reporting; Safety and Supervision. A post-test was completed by all current staff with the requirement of achieving 100% passing score to validate understanding. Validation revealed beginning [DATE], all staff that had not received education, all new hires, and agency staff were educated and received a post-test until a score of 100% was achieved prior to working their shifts. Continued review of the IJ Removal plan revealed on [DATE], the facility initiated individual resident activity boxes to be located on the Memory Care (locked unit) and a report was created for monitoring doors when the system was down. Beginning [DATE], the DON, Unit Managers (UM), SDC, Medical Records Nurse (MRN) or Manager on Duty (MoD) were required to assist the Reflections Unit (locked unit) during staff breaks to provide additional support. On [DATE] a new fence with a keypad was installed outside of the Reflections Unit (locked unit). 4.a.) Quality Assurance and Performance Improvement (QAPI): Starting [DATE], the Administrator or Activities Director audited documentation of activities and care plans for three random residents at risk for elopement to ensure documentation was complete and care plans were appropriate, weekly for four weeks, and then monthly for two months. Results of the audits were presented to the QAPI committee for review and recommendation. Once the committee determined the problem no longer existed the audits were conducted on a random basis. On [DATE], an Ad Hoc Quality Assurance (QA) meeting was held to review the investigation and the current plan of corrective action. Members present were the VPO, Administrator, the POD, DON, SSD, SCC, and the Medical Director attended via phone. The Medical Director reviewed the entirety of the plan and made no further suggestions. The Medical Director validated the plan was appropriate and will be effective. 4.b.) In addition to QAPI, starting on [DATE], a post-education test was provided by the Administrator, DON, and/or SDC to 10 random staff on shifts weekly for four weeks, and then monthly for two weeks. Results of the audits were presented to the QAPI committee for review and recommendation. Once the committee determined the problem no longer existed the audits were conducted on a random basis. Starting on [DATE], QA meetings were held daily for five days and weekly for four weeks, then monthly for recommendations and further follow-up regarding the above-stated plan of IJ removal. Initial audits were reviewed during the meeting to ensure 100% compliance was achieved. At that time, based on evaluation, the QA committee determined what frequency ongoing audits needed to continue. The Administrator, Medical Director, DON, Assistant Director of Nursing (ADON), POD, SSD, Activity Director, Therapy Director, and MDS Coordinator were expected to be present unless unable to attend. The Quality QAPI Committee determined at what frequency any ongoing audits needed to continue. Additionally, the Administrator was responsible for the implementation of this plan.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility document and policy review, it was determined the facility failed t...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility document and policy review, it was determined the facility failed to provide adequate monitoring and supervision to prevent elopements for one (Resident (R) 2) of four sampled residents reviewed for elopement risk out of a total sample of 14 residents. On [DATE], R2 exited the facility without staff knowledge during a time period in which the facility's wander guard system (door alarm system used to alert staff of a resident's attempts to leave the facility) was not functioning. The facility's failure to have an effective system to ensure each resident received adequate supervision and monitoring to prevent elopements caused or is likely to cause serious injury, harm, impairment, or death to a resident. The findings include: Review of the facility's policy, Safety and Supervision of Residents, dated [DATE], revised [DATE], and in effect at the time of the [DATE] elopement, revealed the facility was to ensure the safety and well-being of the residents and that the environment was as free from accident hazards as possible, which was a facility-wide priority. The policy review revealed that resident safety risks and environmental hazards would be identified through employee training, monitoring, and reporting processes. In addition, the policy stated that safety risks and environmental hazards would also be identified continuously through the Quality Assurance (QA) reviews of safety and incident/accident data and a facility-wide commitment to safety at all levels of the organization. Continued review of the policy revealed individualized, resident-appropriate care was a core component of the facility's systems approach to safety, and each resident's assessed individualized needs determined the type and frequency of resident supervision. The Interdisciplinary Care Team analyzed information from assessments and observations to identify specific risks for individual residents and target interventions to reduce related environmental hazards, including adequate supervision. Further, individualized, resident-centered approach to safety included implementing interventions to reduce accident risks and hazards that included communicating specific interventions to all relevant staff, assigning responsibility for carrying out interventions, providing training as necessary, ensuring interventions were implemented, and documenting and monitoring the effectiveness of the interventions. A review of the facility's policy, Elopement, dated [DATE], revised [DATE], and in effect at the time of the [DATE] elopement, revealed the policy intended to ensure resident safety and protect their rights and dignity. The policy defined Elopement as any situation where a resident leaves the premises or a safe area without the facility's knowledge and supervision. Per the policy, residents would be evaluated for elopement risk upon admission, displaying exit-seeking behaviors, and preventative interventions implemented for those identified as an elopement risk and reevaluated as needed. In addition, the facility would ensure an elopement risk binder was kept at a secure location known to stakeholders and routine checks of entrance and exit doors were completed to ensure proper functioning. Review of the facility's Elopement Binder, last updated [DATE], revealed 22 current residents were at risk for elopement. Closed record review of a Resident Face Sheet revealed the facility admitted R2 on [DATE] and the resident expired on [DATE]. R2's diagnoses included vascular dementia with behavioral, psychotic, and mood disturbances, depression, anxiety disorder, loss of cognitive functions and awareness, difficulty in walking, abnormalities of gait and mobility with repeated falls, lack of coordination, muscle wasting and atrophy (gradual decline in effectiveness). Review of R2's Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the facility assessed R2 with a Brief Interview for Mental Status (BIMS) score of 3/15, which indicated severe cognitive impairment. Further review of the MDS Assessment revealed the R2 displayed wandering behaviors, required staff supervision with transfers and supervision to include contact-guard/touch assistance with mobility for the resident to walk 50 feet or greater, and was not steady with balance and during transitions. Review of R2's Elopement Risk Evaluation, dated [DATE], revealed that the facility assessed the resident to be at risk for elopement based on her cognitive impairment of poor safety awareness, self-ambulation ability, history of exit-seeking behavior, and ability to exit the facility. An Exit-Seeking/Elopement Observation, dated [DATE], also revealed the facility assessed the resident to be at risk for elopement based on ambulatory status, history of wandering into unsafe areas, statements that she was leaving or questioning the need to stay, displaying behaviors that indicate an attempt to leave the facility, and body language indicating an elopement may be forthcoming. A review of R2's Order Summary dated [DATE] revealed a written physician order for a wander guard (security bracelet) to the left ankle, check placement, and function daily. Review of current physician orders for 04/2023 revealed that the order for a wander guard was still in effect. Review of an undated Elopement Investigation revealed that on [DATE], at approximately 2:59 PM, the Plant Director had the receptionist announce over the speakers to ignore the fire alarm, it is a test. Per the investigation report, the sprinkler company was in the facility for yearly testing, resulting in the door alarm system being silenced/shut down. R2, who resided in the locked unit, was last seen by Kentucky Medication Aide (KMA) 1 at approximately 3:00 PM. The facility was unaware that the resident had eloped until a person driving by the facility saw R2 trip and fall along the grassy area in front of the parking lot, called 911 at 3:33 PM, and got out of their vehicle to check on the resident, and a family member of another resident (FM1) alerted staff of the resident in front of the facility. Continued review of the investigation report revealed the Director of Nursing (DON) assessed R2 and assisted her back into the facility for transfer to the emergency room (ER) for evaluation. R2 returned from the hospital with no injuries noted and was immediately placed on additional supervision/monitoring. The investigation found that R2 exited the facility during the sprinkler system's annual inspection when the fire monitoring system was interrupted, which unlocked the exit doors on the gated community (locked unit). Staff did not realize the exit doors would not alarm/were silenced, and a resident could exit the facility. Per the investigation, R2 exited the locked unit and traveled approximately 120 feet from the exit door toward the main road when she tripped and fell in the grassy area. Observation on [DATE] at 11:05 AM revealed the main road near where the resident was found was a traffic congested, two-lane highway. During an interview on [DATE] at 9:30 AM, FM1 stated that on the day of the event, the temperature was warm outside as she had been visiting with her mother. FM1 noted that upon leaving the facility's front entrance, she looked down the hill on the main highway. FM1 recalled two vehicles stopped in the middle of the road, checking on a little lady sitting in the ditch right next to the highway. At that time, FM1 stated she knew a resident from the facility had got out without anybody knowing. Therefore, she returned to the facility and made them aware that someone had escaped, and the staff ran out the door and down the hill toward the resident. In an interview with the Plant Operations Director (POD) on [DATE] at 10:49 AM, he stated that once he and the other staff realized R2 had exited the door on the locked unit, they knew immediately that no one had been monitoring or watching that door while the door alarm system was not working. The POD stated prior to the elopement in 2023, the facility did not have a procedure in place that included monitoring responsibilities, manned stations at all exit-doors, and leadership involvement/notification to ensure resident supervision and safety when the door alarms were not functioning. He added that, at present, before any procedure is to be initiated that would affect the alarm system, all exit doors must be manned (monitored), the DON and Administrator must be notified, and a system was in place to ensure all units were covered, doors were checked/monitored, and each unit had adequate staff coverage for resident supervision and safety. In an interview with KMA7 on [DATE] at 10:29 AM, she stated she worked on the locked-down unit the day R2 eloped from the facility. KMA7 stated that R2 was mobile and assessed as a wanderer with exit-seeking behaviors, so R2 was placed in the locked unit with a wander guard alarm system to prevent elopement. KMA7 added that the resident would roam the halls and walk to the exit doors with statements of going home. KMA7 stated that during the elopement, the resident wandered out of the building unsupervised and traveled from the facility to the main roadway before staff were aware of her whereabouts. KMA7 recalled it was sometime after lunch, approximately 2:00 PM when she must have heard an announcement about a routine fire drill; however, she did not hear any information given that the facility's wander guard system was not currently functioning or that additional monitoring/supervision of wandering residents was needed. KMA 7 added that at that time, she was responsible for the safety and supervision of up to 18 residents by herself due to CNA 8 being on lunch break. KMA7 stated she had to try to gather all the mobile residents and those already up in their wheelchairs into the dayroom to monitor and supervise the residents while CNA8 was at lunch and was unaware that R2 had eloped through the unalarmed door until she was found outside the facility. KMA7 stated during the interview that she felt the elopement of R2 could have been prevented if the facility had prepared and planned to ensure adequate staff coverage to monitor all doors and units during an alarm shutdown. An attempt was made to interview CNA8 via telephone from [DATE] through [DATE]; however, it was unsuccessful, and CNA8 was no longer employed at the facility. However, a review of CNA8's Witness Statement undated, revealed she worked the locked down unit the day R2 eloped, on [DATE]. CNA8's statement noted at approximately 1:00 PM, R2 was awake and walking in the hall behind the nurse's station. At 2:35 PM, CNA8 stated she went to lunch and informed KMA7 that she would be off the unit, and there was no notation of staff coverage for CNA8 to assist KMA7 in monitoring and supervising the safety of the residents. In an interview with Registered Nurse (RN)1 on [DATE] at 3:02 PM, RN1 stated that R2 was located down an embankment in front of the facility, sitting in a ditch beside the main roadway. RN1 stated there were supposed to be two staff members monitoring and supervising in the hallways to watch and make sure the residents could not get to the doors since the alarm was not working. RN1 stated the elopement could have been prevented if R2 had been monitored closer. RN1 stated that due to the elopement incident, the facility had initiated and implemented a new system to ensure all areas of resident safety would be covered. In an interview with the former Regional Nurse Consultant (RNC) on [DATE] at 10:25 AM, she stated that during R2's elopement, the facility did not have a system in place to ensure adequate staff coverage on all units or that all exit doors were covered, assigned, and monitored when the alarm was silenced and/or shut down. The RNC stated the DON (who was in place at the time of elopement) made her aware of the incident, and she was directly involved in the plan of correction to prevent reoccurrence. Multiple attempts were made to interview the former DON and Administrator from [DATE] to [DATE]; however, all attempts were unsuccessful. In an interview on [DATE] at 12:00 PM, the current DON and Administrator stated that since taking over leadership positions beginning in 02/2024, the facility has not encountered any elopements since R2's in 2023. The Administrator stated that everything now was based on policy and procedure; staff are aware and understand the policies and their responsibilities, including management and leadership roles. The facility provided an acceptable plan for the removal of the IJ on [DATE]. This plan alleged the IJ was removed, and the deficient practice was corrected on [DATE], prior to the initiation of the investigation. The plan provided by the facility alleged the following: 1.a) On [DATE], R2 was assessed for injury at the time of the incident (elopement) and assisted back into the facility via wheelchair by the DON. Immediately following the elopement event, the DON completed a head-to-toe skin assessment for injury with no new injuries noted. The Administrator initiated a Code Green, the code for a missing resident, and a head count was performed per the Unit Managers on each unit. R2's Physician and Family/Responsible Party were notified of the event per the DON and Administrator; R2 was sent to the ED for evaluation to rule out any injuries or change in condition on [DATE] and returned to the facility on [DATE] with no injuries, no change in condition, and no new orders. Following R2's return from the hospital on [DATE], R2 received 1:1 (one-to-one) supervision from facility staff for the next 72 hours. In addition, on [DATE], facility staff were assigned to monitor unlocked doors by the Administrator until the fire system and door locks resumed normal function. The care plan for R2 was also reviewed and updated by the Social Services Director (SSD) and MDS Coordinator 1 on [DATE]. An elopement risk assessment was completed for R2 on [DATE] and [DATE] and the resident was assessed to be at risk for elopement. 1.b.) Review and validation of the IJ Removal plan revealed an elopement risk assessment was performed by a licensed nurse on [DATE], [DATE], [DATE], and [DATE] and R2 remained at risk for elopement until she expired on [DATE]. Continued review of the IJ Removal Plan revealed the facility had a census of 74 on [DATE], all residents had an elopement risk assessment completed by the Unit Manager and Medical Records Nurse and 16 residents were identified to be at risk for elopement. Additionally, the profile for R2 in the elopement binder was reviewed by the SSD and R2's Activity assessment was updated by the Activities Director (AD) on [DATE]. Following the events on [DATE] the SSD completed a BIMS for R2 with a score of 3/15, and a Patient Health Questionare-9 assessment, with both scores indicating R2 suffered from severe cognitive impairment. Further validation revealed on [DATE], the [NAME] President of Operations (VPO) completed a root cause analysis, and a care plan meeting was held for R2 with the resident's family. 2. Review and validation of the facility's IJ Removal plan revealed on [DATE], the 16 residents who were identified to be at risk for elopement had orders and their care plans reviewed by the DON, Signature Care Consultant (SCC), and/or SSD. On [DATE], upon system restoration, all doors were checked to ensure locks were functioning by the Plant Operations Assistant (POA). All residents in the gated community (locked unit) had a secure unit observation and residents with a wander guard bracelet had orders reviewed, placement of wander guard checked, and care plans were reviewed by the SCC and DON on [DATE]. In addition, all exit door codes were changed by the POD on [DATE], and Activity assessments were also updated for all residents in the Reflections unit by the Activities Director on [DATE]. Following the events on [DATE], all elopement books were reviewed by the SSD on [DATE] to ensure resident profiles and pictures were updated and accurate and included all residents at risk for elopement. In addition, validation revealed that beginning [DATE] until [DATE], elopement drills and door checks were completed each shift by the POD, Unit Managers, Staff Development Coordinator (SDC), DON, Medical Records Nurse, MDS Coordinator, and Administrator. Continued validation revealed on [DATE], the POD and VPO reviewed all electronic life safety system elopement drills and door checks to validate compliance for a 90 day look back period. Additionally, starting [DATE], door checks were performed weekly ongoing, and elopement drills were performed weekly for four weeks and then monthly ongoing. 3. Education: Review and validation of the facility's IJ Removal plan revealed on [DATE], additional door alarms not tied to the fire alarm system were placed on the two (2) exterior exit doors on the Reflections unit. In addition, vinyl window frosting was also placed on the two (2) exterior exit doors on the Reflections unit to camouflage the doors and minimize exit seeking behaviors. Also, on [DATE], a Hasp lock (a flat metal plate with a hoop through which the lock goes in) and a key padlock was placed on one (1) door of the nurse's station for resident safety. In addition, on [DATE], the facility initiated that prior to the POD or POA allowing any work to be performed that could possibly affect any safety systems, the Administrator and DON must be notified to ensure staff are assigned to doors for monitoring. Beginning [DATE] and completed on [DATE], the VPO educated the Administrator, DON, POD and the POA that anytime life safety or a utility system is to be turned off, the DON and/or Administrator should be notified to allow for staff assignments to be made to ensure resident safety. Additionally, beginning [DATE] and completed on [DATE], current staff received education by the SDC on the following policies: Abuse, Neglect, Misappropriation of Property; Comprehensive Care Plans, Resident Rights: Missing Resident; Accident and Incident Investigation Reporting; Safety and Supervision. A post-test was completed by all current staff with the requirement of achieving 100% passing score to validate understanding. Validation revealed beginning [DATE], all staff that had not received education, all new hires, and agency staff were educated and received a post-test until a score of 100% was achieved prior to working their shifts. Continued review of the IJ Removal plan revealed on [DATE], the facility initiated individual resident activity boxes to be located on the Memory Care (locked unit) and a report was created for monitoring doors when the system was down. Beginning [DATE], the DON, Unit Managers (UM), SDC, Medical Records Nurse (MRN) or Manager on Duty (MoD) were required to assist the Reflections Unit (locked unit) during staff breaks to provide additional support. On [DATE] a new fence with a keypad was installed outside of the Reflections Unit (locked unit). 4.a.) Quality Assurance Performance Improvement (QAPI): On [DATE] the POD and POA, Administrator, DON, UM, SDC, MRN, SCC completed daily door checks for proper functioning of locking mechanism every shift for five (5) days, then weekly for four weeks and then monthly for two months. Results of the audits were presented to the QAPI committee for review and recommendation. Once the committee determined the problem no longer existed the audits were conducted on a random basis. Starting [DATE], the POD and POA, Administrator, DON, UM, SDC, MRN, SCC completed elopement drills (code green) for every shift for five days, then weekly for four weeks, and then monthly for two months. Results of the audits were presented to the QAPI committee for review and recommendation. Once the committee determined the problem no longer existed the audits were conducted on a random basis. In addition, starting on [DATE], elopement binders were reviewed by the SSD and Administrator to ensure accuracy weekly times four weeks, then monthly times two months. Results of the audits were presented to the QAPI committee for review and recommendation. Once the committee determined the problem no longer existed the audits were conducted on a random basis. Starting [DATE], the Administrator or Activities Director audited documentation of activities and care plans for three random residents at risk for elopement to ensure documentation was complete and care plans were appropriate, weekly for four weeks, and then monthly for two months. Results of the audits were presented to the QAPI committee for review and recommendation. Once the committee determined the problem no longer existed the audits were conducted on a random basis. 4.b.) Continued review of the QAPI and Audit validation revealed on [DATE], an Ad Hoc Quality Assurance (QA) meeting was held to review the investigation and the current plan of corrective action. Members present were the VPO, Administrator, the POD, DON, SSD, SCC, and the Medical Director attended via phone. The Medical Director reviewed the entirety of the plan and made no further suggestions. The Medical Director validated the plan was appropriate and would be effective. In addition, starting on [DATE], a post-education test was provided by the Administrator, DON, and/or SDC to 10 random staff on different shifts weekly for four weeks, and then monthly for two months. Results of the audits were presented to the QAPI committee for review and recommendation. Once the committee determined the problem no longer existed the audits were conducted on a random basis. Starting on [DATE], QA meetings were held daily for five days and weekly for four weeks, then monthly for recommendations and further follow-up regarding the above-stated plan. Initial audits were reviewed during the meeting to ensure 100% compliance was achieved. At that time, based on evaluation, the QA committee determined what frequency ongoing audits needed to continue. The facility Administrator, Medical Director, DON, Assistant Director of Nursing (ADON), POD, SSD, Activity Director, Therapy Director, and MDS were expected to be present unless unable to attend. The QAPI Committee determined at what frequency any ongoing audits needed to continue. Additionally, the Administrator was responsible for the implementation of this plan.
Feb 2022 8 deficiencies 5 IJ
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and facility policy review, it was determined the facility failed to ensure four (4) of thirt...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and facility policy review, it was determined the facility failed to ensure four (4) of thirty-five (35) sampled residents (Resident #10, Resident #67, Resident #174, and Resident #175), who were all cognitively impaired and lacked the capacity to consent to sexual relations, were protected from sexual abuse. In addition, it was determined the facility failed to protect two (2) of six (6) sampled residents (Resident #37 and Resident #174) from physical abuse. 1.Review of the facility's investigation documentation revealed on 12/06/2021, Resident #174 and Resident #10 were found by staff in Resident #10's room. Both residents were observed to have their pants down to mid-thigh, and Resident #10 had his/her hand on Resident #174's thigh. Resident #10 was placed on one (1) to one (1) supervision; however, the facility failed to ensure Resident #174 was provided increased supervision for his/her safety and the safety of other residents. 2. Review of the facility's investigation documentation revealed on 12/27/2021, revealed Resident #174 was involved in a second (2nd) allegation of abuse. Resident #174 was found by staff in Resident #175's room. Per the allegation, Resident #174 was found behind the door in Resident #175's room with his/her clothing disheveled and Resident #175 was lying on the bed pulling at the waist of his/her pants. Review of the residents ' medical record and interviews with staff revealed the facility failed to provide increased supervision for the residents, to ensure their safety, as well as, the safety of other residents. 3. Review of the facility's investigation documentation and interview with facility staff revealed on 01/15/2022, Resident #175 was observed in a second (2nd) sexual abuse allegation. Resident #67 was found in Resident #175's room actively engaged in sexual intercourse. Per record review, there was no documented evidence the facility provided increased monitoring and/or supervision to ensure the safety of Resident #175 and other residents. 4. In addition, on 12/21/2021, Resident #174 wandered into Resident #37's room. Staff found Resident #174 with water on his/her face and observed Resident #37 holding an empty cup. Staff also observed both residents pulling each other's hair, and immediately separated the residents. Resident #37 was placed on one (1) on one (1) monitoring following the incident and referred to psych for evaluation. However, the facility failed to provide increased supervision and monitoring for Resident #174, of whom had a history of wandering into other residents ' rooms. The facility's failure to ensure residents were free from abuse, has caused or is likely to cause serious injury, harm, impairment, or death to a resident. Immediate Jeopardy (IJ) was identified on 02/12/2022 and determined to exist on 12/06/2021 at 42 CFR 483.12 Freedom from Abuse, Neglect and Exploitation (F600, F607, and F610), 42 CFR 483.21 Comprehensive Resident Centered Care Plan (F657), and 42 CFR 483.70 Administration (F835). The facility was notified of the Immediate Jeopardy on 02/12/2022. An acceptable Immediate Jeopardy removal plan was received on 02/22/2022, which alleged removal of the Immediate Jeopardy on 02/19/2022. The State Survey Agency determined the Immediate Jeopardy was removed as alleged on 02/19/2022, prior to exit on 02/24/2022, which lowered the scope and severity (s/s) to D at 42 CFR 483.12 Freedom from Abuse, Neglect and Exploitation, (F600, F607 and F610) 483.21 Comprehensive Resident Centered Care Plans (F657) and 42 CFR 483.70 Administration (F835), while the facility monitors the effectiveness of systemic changes and quality assurance activities. The findings include: Review of the facility ' s policy titled, Abuse, Neglect and Misappropriation of Property, dated 05/08/2019, revealed it was the facility's intention to prevent the occurrence of abuse, neglect, exploitation, injuries of unknown origin and misappropriation of resident property. Continued review revealed the facility intended to assure all alleged violations of federal and state laws which involved abuse, neglect, exploitation, injuries of unknown origin and misappropriation of resident property were investigated. Review revealed all alleged violations were to be reported immediately to the facility Administrator, State Survey Agency, and other state and local agencies in accordance with federal and state law. The policy review revealed abuse included physical, mental, verbal and sexual abuse, and included deprivation by a caretaker of goods and services that were necessary to attain or maintain physical, mental and psychosocial well-being. Further review revealed sexual abuse included, but was not limited to, any physical contact with a resident's body that was not reasonably related to appropriate provision of ordered care or services. In addition, review revealed the policy presumed all abuse, as defined in the policy caused physical harm, pain or mental anguish to any resident, even if he or she did not understand the incident. 1.Review of the facility's Incident Report dated 12/06/2021, revealed Kentucky Medication Aide (KMA) #1 responded to Resident #10's call light. Review revealed upon entering the room KMA #1 observed Resident #174 lying on the bed with pants pulled down to thighs, and Resident #10 seated at the head of the bed, feet on floor with his/her pants pulled down to his/her knees. Continued review revealed Resident #10 had been observed to have his/her hand on Resident #174's thigh. Further review revealed both residents were immediately separated, and a head to toe skin assessment was conducted of both residents. The Incident Report further revealed no injuries were found on either resident, and neither resident was able to recall the incident. In addition, review revealed Resident #10 was placed on one (1) to one (1) monitoring. Review of Resident #174's clinical record revealed the resident was admitted to the facility on [DATE], with diagnoses of Unspecified Dementia with Behavioral disturbance; Dysphagia; and Wandering. Continued review revealed Resident #174 was discharged home with his/her spouse as a planned discharge on [DATE]. Review of the admission Minimum Data Set (MDS) Assessment, dated 11/05/2021, revealed the facility assessed the resident to have a Brief Interview for Mental Status (BIMS) score of one (1) out of fifteen (15), which indicated Resident #174 was severely cognitively impaired. Continued review of the admission MDS Assessment revealed Resident #174 had been assessed to have behaviors that put the resident at risk of physical illness or injury. Further review of the MDS Assessment revealed Resident #174 had experienced behaviors that significantly interfered with the resident's care and wandering behaviors which significantly intruded on the privacy or activities of others on one (1) to three (3) occasions during the assessment period. Review of Resident #174's Comprehensive Care Plan, dated 10/29/2021, revealed the facility had noted a problem area of wandering with interventions that included to administer medications as ordered and observe for effectiveness of the medications; intervene as needed to protect the rights and safety of others; and approach in a calm manner. Further review revealed additional interventions which included for staff to divert the resident's attention, remove him/her from situations as necessary, and take to the resident to another location as needed. Review of the Care Plan further revealed a goal for the resident not to harm self or others secondary to his/her behaviors. In addition, review of the Care Plan revealed no documented revisions had been made to Resident #174's care plan following the incident which occurred on 12/06/2021, involving Resident #10. Review of Resident #174's Psychiatric Progress Note, dated 12/07/2021, revealed the resident had been referred for an acute psychiatric visit related to inappropriate sexual behaviors with other residents, aggression, and insomnia. Further review revealed Resident #174 had recently exhibited more aggressive behaviors and was wandering into other residents' rooms. Review of Resident #174's Physician Orders revealed an order for Zoloft 25 milligram (,) given by mouth every evening, initiated on 12/08/2021, for anxiety and insomnia. Behavior monitoring records for Resident #174 for after the incident on 12/06/2021 were requested; however, the facility did not provide any behavior monitoring records for the resident for after 12/06/2021. Review of Resident #10's clinical record revealed the resident was admitted to the facility on [DATE], with diagnoses of Dementia with Behavioral Disturbance; Wandering; and COPD. Review of the Quarterly MDS Assessment, dated 11/18/2021, for Resident #10, revealed the facility assessed the resident with a BIMS score of three (3), which indicated severe cognitive impairment. Continued review of Resident #10's Minimum Data Set (MDS) Assessment revealed the facility assessed the resident as having no presence of physical, verbal or other behavioral symptoms during the assessment period. Review of Resident #10's Comprehensive Care Plan, dated 05/03/2021, revealed the facility had identified a problem area for wandering and sexually inappropriate behavior. Continued review of the wandering problem area revealed interventions which included target behavior monitoring for sexually inappropriate behaviors each shift; monitoring the resident's interaction with other residents and report inappropriate behaviors. Further review revealed the interventions also included for staff to administer Resident #10's medications as per order; perform every fifteen (15) minute checks of the resident; and obtain a psychiatric (psych) consult as needed. Review further revealed a goal for Resident #10 not to harm self or others secondary to his/her behaviors. Review of Resident #10's physician orders revealed an order, dated 12/06/2021, for Viibryd 10 mg tablet by mouth every day for seven (7) days which was to start on 12/07/2021 and end on 12/13/2021. Further review of the physician ' s orders revealed an order, dated 12/13/2021, to begin Paxil 10 mg by mouth daily for Anxiety on 12/14/2021. Review of Resident #10's Behavior Monitoring sheets revealed the resident had been placed on one (1) to one (1) monitoring beginning 12/06/2021. Continued review revealed Resident #10 remained on the one (1) to one (1) monitoring during the course of the survey with no further incidents. Review of Resident #10's Psychiatric Progress Note, dated 12/07/2021, revealed the resident had been referred related to recent sexually inappropriate behaviors, increased anxiety and for evaluation of possible pharmacological intervention to aid with the sexually inappropriate behaviors and Anxiety. Continued review revealed a recommendation for a gradual taper and dose reduction of Viibryd (antidepressant medication used to treat Major Depressive Disorder) 20 milligram (mg) daily. Further review revealed to reduce the Viibryd to 10 mg daily, and eventually discontinue the medication after seven (7) days, then initiate Paxil (antidepressant medication and also used to treat Anxiety) 10 mg by mouth daily. Observation of Resident #10 on 02/08/2022 at 12:40 PM, revealed the resident seated in the dining area interacting appropriately with other residents and a one (1) on one (1) staff member present with him/her. Observation of Resident #10, on 02/10/2022 at 10:34 AM, revealed the resident lying on the bed with eyes closed, and a one (1) on one (1) staff member present in the room. Review of the facility's investigation documentation for the 12/06/2021 incident involving Resident #10 and Resident #174, revealed the investigation concluded on 12/10/2021. Continued review revealed the facility did not substantiate sexual abuse had occurred as there had been no intent due to both residents having a diagnosis of Dementia and BIMS scores below eight (8). Further review revealed sexual abuse was not substantiated additionally because Resident #10 had his/her hand on Resident #174's thigh, with no other touching observed. Interview with Kentucky Medication Aide (KMA) #1, on 02/09/2022 at 9:35 AM, revealed she had been working when the incident occurred between Resident #174 and Resident #10 on 12/06/2021. KMA #1 stated she had been charting at the nurse's station when Resident #10's call light began going off, and she went to answer it. Per KMA #1, when she entered Resident #10's room through the closed door she observed the privacy curtain was also closed. Continued interview revealed she pulled the curtain back, and walked to the foot of the bed where she observed Resident #10 sitting at the head of the bed sitting upright with his /her feet on the floor, and his/her pants down to mid-thigh. KMA #1 stated she also observed Resident #174 with his/her pants down to mid-thigh, and Resident #10's hand had been on Resident #174's thigh. KMA #1 revealed she immediately separated the residents, and notified her charge nurse, Registered Nurse (RN) #2. Interview revealed RN #2 then notified the Administrator and Director of Nursing (DON) about the incident. She stated Resident #174 had not had wandering tendencies and had not had any incidents of sexually inappropriate behaviors prior to the incident with Resident #10 on 12/06/2021. KMA #1 revealed Resident #174 had been taken to his/her own room, and Resident #10 was placed on one (1) to one (1) monitoring immediately following the incident. Further interview revealed she was unsure of any specific interventions put in place for Resident #174 following that incident. KMA #1 further revealed, when asked if she had been trained on identifying and reporting abuse and management of residents with behaviors, she stated yes, she had been trained on abuse and management of behaviors. In addition, she revealed staff attempted to redirect residents if they were having behaviors and would attempt to engage them in an activity or conversation. She additionally revealed residents experiencing behaviors might also be placed on one (1) to (1) monitoring. Interview with State Registered Nurse Aide (SRNA) #6, on 02/10/2022 at 11:00 AM, revealed she had been working on 12/06/2021, when the incident occurred between Resident #174 and Resident #10. She stated she had not observed any inappropriate sexual behaviors or inappropriate touching with either resident during the time she provided care prior to 12/06/2021. SRNA #6 revealed she had been on break at the time the incident occurred. Continued interview revealed Resident #10 had been placed on one (1) to one (1) monitoring immediately after the incident on 12/06/2021. She stated Resident #174 frequently wandered into other residents' rooms, and staff would redirect him/her from the other resident's room. SRNA #6 revealed; however, she was unable to recall any specific interventions in place for Resident #174 following the incident involving Resident #10. Further interview revealed when asked if she had been trained on abuse, she stated yes, she had received abuse training and would report any potential abuse of a resident immediately to the charge nurse. Interview with the Unit Manager, on 02/09/2022 at 2:44 PM, revealed she was aware of the incident involving Resident #174 and Resident #10, that occurred on 12/06/2021. She stated Resident #10 had been placed on one (1) to one (1) monitoring on 12/06/2021, when the incident occurred. Continued interview revealed Resident #10 was still on the one (1) on one (1) monitoring by staff; however, she could not recall any specific interventions that were put in place for Resident #174 following the incident on 12/06/2021. The Unit Manager stated neither resident had a history of any incidents prior to 12/06/2021. Interview revealed when an incident occurred on the unit it was discussed in the morning clinical meeting, Monday through Friday, and resident care plans and interventions were reviewed. The Unit Manager revealed attendees of the morning clinical meeting were the Director of Nursing (DON), Assistant Director of Nursing (ADON), Unit Managers, Administrator, Social Worker, and MDS Nurse. She stated, regarding the incident on 12/06/2021 involving Resident #174, that Resident #10 had been discussed in the morning clinical meeting. Further interview revealed Resident #174 and his/her behaviors had also been discussed in the morning clinical meeting; however, she did not recall any specific interventions having been implemented for Resident #174. She further stated the facility had identified that Resident #174 wandered into other residents' rooms and should have put interventions in place following the 12/06/2021 incident with Resident #10. In addition, the Unit Manager revealed the facility should have placed Resident #174 on increased monitoring following the incident. Interview with the facility's former Social Services Director (SSD), on 02/11/2022 at 10:00 AM, revealed she had worked at the facility for about a year and left her position at the facility on 12/29/2021. She stated she had been aware of the incident involving Resident #174 and Resident #10 on 12/06/2021, and did not recall any specific interventions which had been put into place for Resident #174 following the incident. Continued interview revealed she recalled Resident #10 had been placed on one (1) to one (1) monitoring after the incident on 12/06/2021. She stated Resident #10's behavior on 12/06/2021, had been a new behavior for the resident as he/she had no history of sexual behavior prior to the incident date. The former SSD stated they had not looked at Resident #174's behaviors after the incident, as the resident was known to wander frequently on the unit, and it was difficult to keep residents from wandering into other residents' rooms. She revealed when employed at the facility, she had been involved with residents' psych consults, referrals, and recommendations related to a resident's behaviors on the unit. Interview revealed residents' behaviors had been discussed in the facility's morning clinical meetings; however, the facility had not perceived Resident #174's behaviors as instigating the incident on 12/06/2021. The former SSD stated therefore, they had not made changes to Resident #174's care plan. Further interview revealed it might have helped to have placed Resident #174 on increased monitoring; however, they had not due to Resident #10 having been placed on one (1) to one (1) monitoring following the incident. The former SSD further stated the facility had not identified potential for abuse concern related to Resident #174's increased wandering into other residents' rooms, as the resident had already been care planned for his/her wandering behaviors. Interview with the former Administrator, on 02/11/2022 at 5:05 PM, revealed she had been the acting Administrator at the facility from June 2021 until December 20, 2021. She stated at the time of the incident on 12/06/2021 involving Resident #10 and Resident #174, she had been the facility's Abuse Coordinator. Continued interview revealed when staff was interviewed during the investigation of the 12/06/2021 incident, they stated nothing had happened as far as physical contact, except for Resident #10 having been observed with his/her hand on Resident #174's thigh. She revealed the skin assessments which had been completed of both residents, had not shown evidence of abuse. The former Administrator stated staff had not observed any other touching between the residents, and no one felt anything had happened, so she had not substantiated abuse had occurred. She stated both residents were seen by psych following the incident and Resident #10 was immediately placed on one (1) to one (1) monitoring after the incident. Further interview revealed she had received training on abuse by the company upon hire and had been trained on investigating and reporting abuse. The former Administrator further revealed the facility ensured residents were free from abuse, through screening all staff with a background check prior to hire, training the staff on abuse, and monitoring the residents for behaviors. 2. Review of the facility's Incident Report, dated 12/27/2021, revealed State Registered Nurse Aide (SRNA) #18 entered Resident #175's room for routine checks and found Resident #174 standing behind the door of the room, with his/her top disheveled and bra strap exposed. Continued review revealed SRNA #18 also observed Resident #175 lying on the bed with his/her pants and brief partially pulled down. Further review revealed the residents were immediately separated, and Resident #174 was directed back to his/her room. Review further revealed a head-to-toe assessment was completed on both residents with no injuries noted. In addition, review revealed Resident #175 had been placed on one (1) on (1) monitoring following the incident. Review of Resident #174's clinical record revealed the resident was admitted to the facility on [DATE], and was discharged home as a planned discharge with his/her spouse on 12/28/2021. Continued review revealed diagnoses which included Unspecified Dementia with Behavioral disturbance, and Wandering. Review of the admission Minimum Data Set (MDS) Assessment, dated 11/05/2021, revealed the facility assessed Resident #174 with a Brief Interview for Mental Status (BIMS) score of one (1) which indicated he/she was severely cognitively impaired. Review of Resident #174's Comprehensive Care Plan dated 10/29/2021, revealed the facility had care planned the resident for wandering with interventions which included for staff to intervene as needed to protect the rights and safety of others, and remove Resident #174 from situations as needed, and take him/her to another location. Further review of the care plan revealed a goal for Resident #174 not to harm self or others, secondary to his/her behaviors. Additionally, review revealed no documentation of revisions made to his/her care plan following the 12/06/2021 sexually inappropriate incident, nor evidence of revisions made after the 12/27/2021 incident involving Resident #175. Review of Resident #175's medical record revealed the facility admitted the resident on 02/01/2021, with diagnoses including: Unspecified Psychosis; Parkinson's Disease; Unspecified Dementia; and Alzheimer's Disease. Review of Resident #175's Quarterly Minimum Data Set (MDS) Assessment, dated 10/29/2021, revealed the facility assessed the resident as having a Brief Interview for Mental Status (BIMS) score of two (2), indicating he/she was severely cognitively impaired. Review of Resident #175's Comprehensive Care Plan dated 11/26/2021, revealed a care plan had been developed for the resident's problem area of wandering. Continued review revealed care plan interventions which included intervening as needed to protect the rights and safety of others, and remove the resident from a situation and taking the resident to another location, as needed. Further review revealed the care plan goal was for Resident #175 not to harm self or others secondary to their behaviors. Interview with State Registered Nurse (SRNA) #7, on 02/10/2022 at 3:35 PM, revealed she had been working on 12/27/2021, when the incident occurred between Resident #174 and Resident #175. She stated she had been behind the nurse's station when SRNA #18 went into Resident #175's room during routine checks. Continued interview revealed SRNA #18 alerted her to come to assist as Resident #174 was in Resident #175's room. She stated by the time she arrived at the door to Resident #175's room, the residents had already been separated, and Resident #174 was exiting the room, with his/her shirt messed up. SRNA #7 stated Resident #175 had not had any issues of sexually inappropriate behaviors prior to the incident on 12/27/2021. Per interview with SRNA #7, Resident #174 frequently wandered into other residents' rooms and had to be redirected out of them by staff. Further interview revealed she did not recall any additional interventions which had been put in place for Resident #174; however, recalled Resident #175 had been immediately placed on one (1) on one (1) monitoring. The SRNA revealed she had been trained on abuse, and also trained on management of residents with Dementia and residents with behaviors. Interview with the Unit Manager, on 02/09/2022 at 2:44 PM, revealed she was aware of the incident with Resident #174 and Resident #175 that occurred on 12/27/2021. She stated Resident #175 had been placed on one (1) on one (1) monitoring on 12/27/2021, immediately following the incident. Continued interview revealed however, the Unit Manager could not recall any specific interventions which had been implemented for Resident #174 following the incident. She stated the facility had identified that Resident #174 wandered into other residents' rooms and should have placed the resident on increased monitoring following the incident. Further interview revealed staff had been trained on identifying and reporting abuse. Interview with the current Administrator, on 02/11/2022 at 4:23 PM, revealed she took the position of Administrator on 12/20/2021. She stated she was aware of the incident which occurred involving Resident #174 and Resident #175. Continued interview revealed she unsubstantiated the incident involving Resident #174 and Resident #175 on 12/27/2021, due to the facility having been unable to substantiate physical contact had occurred between the two (2) residents. The Administrator stated she had also been aware of the prior incident involving Resident #174; however, as the resident had already been identified as a wanderer, his/her increased behaviors had not been regarded as a concern. She revealed residents' behaviors were discussed in the facility's morning clinical meetings. Per interview, the DON, Unit Managers, SSD, Quality of Life staff person, and she all participated in the morning clinical meeting, discussed the residents ' behaviors, and reviewed and revised the residents' care plans as needed. Interview revealed facility staff was trained on managing residents with behaviors and the facility was currently working with their corporate Behavioral Health consultant on specific behavior training for staff. Further interview revealed staff was expected to provide for residents' safety, intervene as necessary, notify the Administrator, and put an immediate intervention in place after discussion with the Administrator and DON. 3. Review of the facility's Self-Reported Incident Form dated 01/15/2022, revealed on 01/15/2022, Kentucky Medication Aide (KMA) #3 reported to Licensed Practical Nurse (LPN) #10 that Resident #67 and Resident #175 were had been inappropriately touching one another (in a sexual manner). Further review of the facility's investigation documentation dated 01/21/2022, of the incident of inappropriate touching between Resident #67 and Resident #175 on 01/15/2022, revealed the Administrator had unsubstantiated sexual abuse had occurred based on information obtained from investigation. Review of Resident #67's medical record revealed the facility admitted the resident on 04/17/2021, with diagnoses including Chronic Diastolic (Congestive) Heart Failure, Atrial Fibrillation and Chronic Obstructive Pulmonary Disease (COPD) and Dementia. Review of the Quarterly Minimum Data Set (MDS) assessment dated [DATE], for Resident #67, revealed the facility assessed the resident as having a Brief Interview for Mental Status (BIMS) score of two (2) indicating severely impaired cognition. Further review of the MDS revealed the facility assessed Resident #67 as having no behaviors. Review of Resident #67's Comprehensive Care Plan, dated 07/01/2021, revealed the facility care planned the resident as at risk for elopement due to attempts by him/her to elope from the facility. Review of Resident #67's Progress Notes for July 2021 revealed the resident had been noted as having a behavior of wandering around unit. Further review of the Progress Notes revealed no other behaviors documented. Review of Resident #175's medical record revealed the facility admitted the resident on 02/01/2021, with diagnoses which included Alzheimer's Disease, Unspecified Dementia, and Unspecified Psychosis. Review of Resident #175's Quarterly MDS assessment dated [DATE], revealed the facility had assessed the resident as severely cognitively impaired as indicated by the BIMS score of two (2). Review of Resident #175's Comprehensive Care Plan revealed the facility had initiated a behavioral care plan on 11/26/2021, related to sexually inappropriate behaviors. Continued review of the care plan revealed no description of the sexually inappropriate behaviors the resident had displayed. Review revealed the behavior care plan interventions included: for staff to intervene as needed to protect other residents' rights and safety; approach the resident in a calm manner; and remove him/her from situations and take to another location as needed. Further review revealed additional interventions included to provide geriatric psychiatric services as needed and monitor the resident's behavioral episodes. Review of Resident #175's Progress Notes for November and December 2021 revealed Resident #175 had displayed sexually inappropriate behaviors on 11/22/2021, which were noted as the resident had groped a staff member on the buttocks and made sexual statements. Continued review revealed a Note dated 11/26/2021, which documented Resident #175 as having threatened staff and other residents, touching staff and other residents in a sexual manner, cursing, and making vulgar statements to staff and other residents. Review of a Note dated 12/01/2021, revealed Resident #175 had made a verbal sexual comment to a staff member. Review of a Note dated 12/11/2021, revealed Resident #175 made several sexual statements to staff and pinched staff on the butt. Further review of the Progress Notes revealed on 12/20/2021, Resident #175 had exhibited sexually inappropriate behavior of hitting staff on bottoms; and on 12/27/2021, the resident was noted as having increased sexual behaviors and making comments to staff. Interview with Kentucky Medication Aide (KMA) #3, on 02/09/2022 at 8:30 PM; and 02/10/2022 at 9:55 AM revealed Resident #67 and #175 had been actively engaged in sexual intercourse on 01/15/2022 when she entered Resident #175's room. She stated she separated the residents at once and immediately reported the incident to Licensed Practical Nurse (LPN) #10. KMA #3 revealed Resident #175 had previously made inappropriate sexual comments toward staff; however, she was not aware of the resident displaying any sexual behaviors toward other residents, prior to the incident involving Resident #67 on 01/15/2022. Interview on 02/11/2022 at 11:25 AM, with Licensed Practical Nurse (LPN) #10 revealed KMA #3 reported to her on 01/15/2022, she had found Resident #67 and Resident #175 actively engaged in sexual intercourse on the bed in Resident #175's room. LPN #10 stated she notified the Administrator immediately of the residents having been found actively engaged in sexual intercourse. KMA #3 stated she filled out a witness statement detailing her observations and that Resident #67 and Resident #175 were having intercourse. Interview with Resident #175's Power of Attorney (POA), on 02/10/2022 at 11:11 AM, revealed she had been aware the resident had made sexual comments towards nursing staff at the facility. Interview with Kentucky Medication Aide (KMA) #1, on 02/09/2022 at 8:46 PM, revealed Resident #175 had been sexually inappropriate towards staff and cursed at staff. Further interview revealed; however, she had not been aware of any incidents of sexual behaviors towards other residents prior to 01/15/2022. Interview with the Unit Manager, on 02/10/2022 at 3:12 PM, revealed Resident #175 had started having sexual behaviors towards staff "[TRUNCATED]
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Abuse Prevention Policies (Tag F0607)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policy, it was determined the facility failed to ensure its abus...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policy, it was determined the facility failed to ensure its abuse policy was implemented for two (2) of thirty-five sampled residents, Resident #67 and #175. Interview with Kentucky Medication Aide (KMA) #3 revealed that on 01/15/2022, Housekeeper #2 came to her and reported that she needed to come to the room of Resident #175. KMA #3 stated when she entered the room, Resident #67 and Resident #175 were engaged in sexual intercourse. Housekeeper #2 failed to stay with the residents to protect the residents from abuse and therefore failed to implement the abuse policy. The facility's failure to ensure that established policies and procedures were followed when allegations of abuse occurred has caused or is likely to cause serious injury, harm, impairment, or death to a resident. Immediate Jeopardy (IJ) was identified on 02/12/2022 and determined to exist on 12/06/2021 at 42 CFR 483.12 Freedom from Abuse, Neglect and Exploitation (F600, F607, and F610) at a scope and severity (s/s) of a J, 42 CFR 483.21 Comprehensive Resident Centered Care Plan (F657) s/s of a J, and 42 CFR 483.70 Administration (F835) at a s/s of a J. The facility was notified of the Immediate Jeopardy on 02/12/2022. An acceptable Immediate Jeopardy removal plan was received on 02/22/2022, which alleged removal of the Immediate Jeopardy on 02/19/2022. The State Survey Agency determined the Immediate Jeopardy was removed as alleged on 02/19/2022, prior to exit on 02/24/2022, which lowered the scope and severity to D at 42 CFR 483.12 Freedom from Abuse, Neglect and Exploitation, (F600, F607 and F610) 483.21 Comprehensive Resident Centered Care Plans (F657) and 42 CFR 483.70 Administration (F835), while the facility monitors the effectiveness of systemic changes and quality assurance activities. The findings include: Review of the facility's policy titled, Abuse, Neglect, and Misappropriation of Property, last reviewed and revised 05/08/2019, revealed every stakeholder, contractor, and volunteer must intervene immediately, to the extent feasible and consistent with personal safety and the person's training, to prevent or interrupt an incident of abuse. Review of the Self-Reported Incident Form dated 01/15/2022, revealed on 01/15/2022, Kentucky Medication Aide (KMA) #3 reported to Licensed Practical Nurse (LPN) #10 that Resident #67 and Resident #175 were inappropriately touching one another. Further review of the facility investigation of the incident of inappropriate touching, dated 01/21/2022, revealed the Administrator unsubstantiated sexual abuse based on information obtained from investigation. Review of the medical record for Resident #67 revealed the facility admitted him/her on 04/17/2021, with diagnoses which included Atrial Fibrillation, Chronic Obstructive Pulmonary Disease (COPD), and Chronic Diastolic (Congestive) Heart Failure. Review of Resident #67's Quarterly Minimum Data Set (MDS) Assessment, dated 11/13/2021, revealed the facility assessed Resident #67 as severely cognitively impaired as indicated by the Brief Interview for Mental Status (BIMS) score of two (2). Further review of the MDS revealed Resident #67 had disorganized thoughts, was independent with transfers and ambulation and the facility assessed the resident to not wander and therefore failed to assess that the resident's wandering would place the resident in dangerous situations. Review of the medical record for Resident #175 revealed the facility admitted him/her on 02/01/2021, with diagnoses which included Unspecified Dementia, Alzheimer's Disease, Unspecified Psychosis, and Parkinson's Disease. Review of Resident #175's Quarterly MDS Assessment, dated 10/29/2021, for Resident #175 revealed the facility had assessed the resident as severely cognitively impaired as indicated by the Brief Interview of Mental Status (BIMS) score of two (2). Further review of the MDS revealed the resident had disorganized thoughts and required supervision only with transfers and ambulation. Review of the facility's investigation documentation, dated 01/21/2022, revealed the facility unsubstantiated an allegation of inappropriate touching between Resident #67 and Resident #175. Review of Housekeeper #2's written statement, regarding the incident between Resident #67 and Resident #175, revealed Resident #175 had been standing between the two (2) residents' beds. Continued review of Housekeeper #2's statement revealed Resident #67 had been lying on Resident #175's bed with his/her pants down to the top of his/her pubis (bones forming the pelvis). Further review of the statement revealed Housekeeper #2 went and got Kentucky Medication Aide (KMA) #3 and the KMA took care of the problem. Interview with Housekeeper #2, on 02/09/2022 at 1:30 PM and 02/11/2022 04:25 PM, revealed after observing the residents in Resident #175's room, she left Resident #175's room to notify KMA #3 she needed to go to the resident's room because Resident #67 was in the room lying on Resident #175's bed. Housekeeper #2 denied observing the residents to be in close contact or engaging in physical touching. Therefore, Housekeeper #2 stated she did not feel it was inappropriate to leave the residents alone together in the room while she obtained the assistance of nursing staff. Further interview revealed she was aware of the facility's abuse policy which directed staff to stay with a resident when alleged and/or suspected abuse was discovered; however, she stated she did not stay with Resident #67 or Resident #175 in the room as per the policy. Interview with the Administrator, on 02/11/2022 at 11:47 AM, revealed KMA #3 had written out a statement regarding the incident and what she witnessed between Resident #67 and Resident #175 on 01/15/2022; however, the facility could not locate the witness statement, stating it was lost. Interview with Kentucky Medication Aide (KMA) #3 on 02/09/2022 at 8:30 PM and 02/10/2022 at 9:55 AM, revealed Resident #67 and #175 had been actively engaged in sexual intercourse when she entered the room after being notified by Housekeeper #2. She revealed she immediately separated Resident #67 and Resident #175, and redirected Resident #67 out of the room. KMA #3 stated she immediately notified LPN #10 of the interaction she had witnessed between Resident #67 and Resident #175. Interview on 02/11/2022 at 11:25 AM, with Licensed Practical Nurse (LPN) #10 revealed KMA #3 reported her observation of Resident #67 and Resident #175 on 01/15/2022. The LPN stated KMA #3 told her she had found Resident #175 and Resident #67 actively engaged in sexual intercourse in Resident #175's room. LPN #10 stated she notified the Administrator immediately of what KMA #3 told her regarding finding the residents actively engaged in sexual intercourse. Interview with the Administrator, on 02/11/2022 at 11:47 AM and 4:43 PM, revealed all staff was expected to protect residents and follow the facility's abuse policy if abuse was alleged or suspected. **The facility implemented the following actions to remove the Immediate Jeopardy on 02/19/2022. 1.Incident # 1 occurred on 12/06/2021 involving Residents #174 and #10. The following steps were taken to ensure resident safety. For Resident #174, a skin assessment was completed on 12/06/2021, with no bruising, markings or concerns noted. The Care Plan was reviewed on 12/09/2021 by the Minimum Data Set (MDS) Coordinator, and interventions were updated on the resident's mood care plan. The MD (Medical Doctor) and the resident's POA (Power of Attorney) was notified on 12/06/2021. For Resident #10, the resident was placed on 1:1 supervision on 12/06/2021 and currently remains on 1:1 supervision. Resident #10's medications were reviewed on 12/07/2021 by the Psychiatric Nurse Practitioner and medication changes were made including Paxil started and Viibryd dose decreased. A Psychiatric Services Consult was completed for Resident #10 on 12/07/2021, and follow-up visits were completed on 12/14/2021 and 12/29/2021. The resident's care plan was reviewed by the Interim Director of Nursing (DON) on 12/06/2021 with new interventions added to the resident's psychosocial care plan. The MD and POA were notified of the incident on 12/06/2021. Incident #2 occurred on 12/27/2021 involving Resident #174 and Resident #175. For Resident #174, the Regional Nurse Consultant completed a skin assessment of Resident #174 on 12/27/21 with no concerns noted. Review of documentation revealed the resident's MD and POA were notified on 12/27/21. Resident #174 was discharged per a planned discharge to home on [DATE]. For Resident #175, a skin assessment was completed on 12/27/2021 by the Regional Nurse Consultant with no concerns identified. Resident #175 was provided 1:1 Supervision on 12/27/2021 and the elder was transferred to the hospital on [DATE], then returned to the facility on [DATE]. The resident's MD and Family were notified on 12/27/2021. The resident's care plan was updated on 02/18/2022 related to 1:1 status and the resident's discharge to a behavior unit on 12/27/2021 by the Regional Nurse consultant. Incident #3 occurred on 01/15/2022 involving Resident #67 and Resident #175. Resident #67 was found lying in the bed of elder #175. Both elders had pants off and were engaging in sexual activities. The following steps were taken to ensure resident safety. For Resident #67, a psychosocial follow-up was conducted for seventy-two (72) hours to provide psychosocial support and identify any concerns. The follow-ups were conducted on 01/15/2022, 01/16/2022, and 01/17/2022 by the Administrator. The Unit Manager reviewed the resident's care plan on 01/15/2022, to reflect the needs of the resident and to reflect the psychosocial follow-up. An assessment for physical trauma/injury was completed for Resident #67 via a skin assessment by the Unit Manager on 01/15/2022. The resident's MD and POA were notified of the incident on 01/15/2022. A Dementia Scale Pain Assessment and Pain Monitoring form that assesses the resident for pain by assessing the elders breathing, negative vocalization of pain, facial expressions, body language, and consolability was completed on 01/15/2022 by a Unit Manager with a score of zero (0) which indicated no pain. This assessment was noted to also indicate the resident was not in pain as did the baseline assessment completed on 12/06/2021 by Regional Nurse Consultant. For Resident #175, a skin assessment was completed on 01/15/2022 by a Unit Manager with no concerns noted. The resident was placed on 1:1 Supervision on 01/15/2022 and remained on 1:1 supervision until the resident was discharged from the facility on 02/22/2022. The resident was transferred to the hospital on [DATE] and returned 01/26/2022 and remained on 1:1 supervision until transferred to the hospital on [DATE] and returned on 02/10/2022. The Resident was then placed on 1:1 supervision upon return from the hospital and remained 1:1 until the resident was discharged from the facility on 02/22/2022. The resident's MD and Family were notified of the incident on 01/15/2022. The Administrator updated the resident's care plan on 01/15/2022 to reflect the resident's 1:1 status. The Housekeeper was initially educated on the abuse policy on 01/19/2022 by the facility Administrator which included protection of the resident and the Housekeeper was educated on the abuse policy on 2/16/2022 by the Staff Development Coordinator. 2. Residents residing in the facility have been assessed for any sign/ symptoms of potential abuse. Residents with a Brief Interview for Mental Status (BIMS) score of greater that eight (8) were interviewed by the Administrator and/or Unit Manager/Staff Development Coordinator for any concerns starting on 02/14/2022 and completed on 2/16/2022 with no issues identified. Residents currently residing in the facility with a BIMS of less than eight (8) were physically assessed by the Administrator, Unit Manager or Staff Development Coordinator for any signs and symptoms of potential abuse starting on 02/14/2022 with no concerns identified. Abuse/neglect audits, assessments, interviews, and questionnaires were reviewed by the Regional Nurse Consultant or Regional [NAME] President (RVP) starting on 02/14/2022 and completed on 02/16/2022 for any indications of potential abuse concerns. No issues or concerns were identified. 3. Charts have been reviewed for all residents residing in the facility by the Independent Risk Manager for any resident status changes to include event managers and change of conditions for the past thirty (30) days starting on 02/14/2022 and completed on 02/16/2022. The charts were also reviewed for any potential abuse allegations that had not been previously reported with no concerns noted. 4. Care plans were reviewed by Regional Nurse Consultant #1, Regional Nurse Consultant #2 and the Behavioral Specialist starting on 02/16/2022 and completed on 02/18/2022 to ensure that the care plans were updated regarding behaviors, wandering and reflected the resident's current cognitive status. 5. All residents residing in the facility will had a BIMS assessment completed to ensure that all residents had an accurate assessment score by the Social Services Director starting on 02/14/2022 and completed on 02/15/2022. 6. Employees were interviewed by the Administrator, Staff Development Coordinator, and the Activities Director regarding any knowledge of unreported abuse or knowledge of any type of sexual relations that had not been previously reported starting on 02/16/2022 and completed on 2/18/2022 with no new concerns noted related to abuse reporting. 7. The Medical Director was notified of all the allegations on 12/06/2021, 12/27/2021, and 01/15/2022 by the Administrator in accordance with abuse reporting. The facility's Medical Director is the physician for Residents #10, Resident #67, Resident #174, and Resident #175. 8. The Senior [NAME] President of Regulatory Compliance educated the facility's Administrator/Regional [NAME] President and the Regional Nurse Consultant on the Center for Medicare/Medicaid Services (CMS) regulations for F610 and F835 on 02/17/2022 and the CMS regulations for F600, F607 and F657 on 02/18/2022 including: F610-responding to allegations of abuse, neglect, exploitation, or mistreatment, the facility must have evidence that all alleged violations are thoroughly investigated, prevent further potential abuse, neglect, exploitation, or mistreatment while the investigation is in progress. Report the results of all investigations to the administrator or his/her designated representative and to the other officials in accordance with state law, including to the state survey agency, within five (5) working days of the incident, and if the alleged violation is verified appropriate corrective action must be taken. F 835, the facility must be administered in manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practical physical, mental, and psychosocial wellbeing of each resident. The facility administration is not limited to the administrator and may also include the facility's governing body, management company, and/ or others identified by the facility as part of the facility administration. CMS's Abuse Critical Pathway and reporting guidelines. F600, residents have the right to be free from abuse, neglect, misappropriation, and exploitation. This includes freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. Abuse is defined as the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish. F 607, The facility must develop and implement written policies and procedures that prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property/ Establish policies and procedures to investigate any such allegations and include training as required and establish coordination with the QAPI program as required. F 657, to ensure the timeliness of each resident's person-centered, comprehensive care plan, and to ensure that the comprehensive care plan is reviewed and revised by an interdisciplinary team composed of individuals who have knowledge of the resident and his/her needs., and that each resident and resident representative, if applicable, is involved in developing the care plan and making decisions about his or her care. 9. Starting on 02/17/2022 all allegations of abuse including physical, verbal, mental, sexual, misappropriation, neglect, involuntary seclusions, corporal punishment, injuries of unknown origin, and exploitation would be reviewed by the Regional [NAME] President, Risk Manager, and/or [NAME] President of Clinical Operations to ensure that a complete, thorough, and accurate investigation has been completed for the reportable events for the next 90 days through 05/20/2022. 10. All reportable incidents were reviewed from the last six (6) months from 08/01/2021, through 02/16/2022 by the [NAME] President of Clinical Operations starting on 02/16/2021 and completed on 02/17/2022 with no concerns noted. 11. The facility Administrator, Regional [NAME] President, Regional Nurse Consultant #1 and Regional Nurse Consultant #2, Unit Manager, Business Office Manager, Assistant Business Office Manager, Activities Director, Rehab Service Manager, Scheduler, and the Staff Development Coordinator (SDC) were educated on the abuse policy to include sexual abuse on 02/14/2022 by the Director of Behavioral Health Services. The education included the following: Abuse policy and procedure to include types of abuse, recognizing abuse and reporting abuse with an emphasis on sexual abuse, the federal regulations pertaining to abuse, and the stakeholder's role in prevention, protection, recognition and reporting of abuse. Resident Rights include that resident had the right to be free from abuse The Behavior Management policy includes supervision and interventions to redirect residents when behaviors occur. Care plan policy and procedure, to include appropriately updating the resident's care plan to reflect the resident's current care needs. Change of Condition Policy and Procedure, to include Physician and Family notification Quality Assurance Performance Improvement (QUAPI) policy and procedure to include process improvement and monitoring. 12. Once the facility Administrator, Nursing Supervisors, SDC, Business Office Manager, Social Services Director and Activities Director were educated on (a) Abuse policy and procedure to include types of abuse, recognizing abuse and reporting abuse with emphasis on sexual abuse, the federal regulations pertaining to abuse, and the stakeholder's role in prevention, protection, recognition and reporting of abuse. (b) the resident's right to free from abuse (c) Behavior Management policy to include supervision and interventions to redirect residents when behaviors occur. (d) Care plan policy and procedure, to include appropriately updating the residents' care plan to reflect residents' current care needs. (e) Change of Condition Policy and Procedure, to include Physician and Family notification and (f) the QAPI policy and procedure to include process improvement and monitoring. The Administrator, Nursing Supervisors, SDC, Business Office Manager, Social Services Director and Activities Director were then assigned to re-educate all staff working in the facility, to include agency staff, in small groups which started on 02/15/2022 and was completed by 02/18/2022. On 02/18/2022, certified letters were sent out to the remaining PRN (as needed) staff, staff on vacation, or staff on Family Medical Leave Act (FMLA). No employee will be allowed to work until education is provided, post-test administered, and a score of 100% obtained, if employee did not score 100% on the post-test, then the employee would be immediately re-educated, and the post-test will be re-administered. This education would be included in the orientation process for all newly hired staff members. No newly hired employee will be allowed to work until education is provided, post-test administered, and a score of 100% obtained, if employee did not score 100% on post-test, then employee will be immediately re-educated and post-test re-administered. This process would continue until employee obtains a 100% score on post-test. 13. A staff post-test regarding the above education to include types of abuse, protection of the resident, and notification of abuse including MD notification would be administered daily, starting on 02/19/2022. The test will be administered by the Administrator, DON, Nursing Supervisors, SDC, Business office manager, Assistant Business Office Manager or Activities Director to six (6) different staff members on different shifts daily for two (2) weeks. After two (2) weeks, then four (4) staff member's questionnaires daily to different staff members on different shifts for two (2) weeks. Results of the staff tests will be reported to the Quality Assurance (QA) committee weekly to determine the further need of continued education or revision of the plan. At that time, based on evaluation, the QA Committee would determine at what frequency the staff questionnaire would need to continue. 14. All grievances were reviewed on 02/18/2022 by the Regional Nurse Consultant for the last thirty (30) days to determine if any items documented were a reportable event or if concerns were not resolved. No issues were identified. The Administrator or Director of Nursing would review grievances daily for two (2) weeks starting 02/18/2022, to determine if there were any concerns related to resident abuse. The Administrator would report any allegations of abuse, neglect, or misappropriation to the State Regulatory Officials, Adult Protective Services and the Ombudsman. 15. All incident reports from 11/10/2021 through 02/10/2022 were reviewed on 01/17/2022 by the Independent Risk Manager to identify any concerns related to resident abuse, and no concerns were identified. 16. Starting on 02/19/2022 the facility Administrator, DON, Social Services Director, Assistant Director of Nursing, Staff Development Coordinator and/or Unit Manager would complete five (5) random resident observations/interviews a week to ensure residents are not exhibiting any sign or symptoms of abuse to include but not limited to being tearful, withdrawn, decreased appetite, bruising, anxiety, increased wandering, or displaying fear of staff or other elders. These audits would be ongoing for the next four (4) weeks. 17. Starting on 02/19/2022, five (5) random stakeholders would be interviewed weekly for four (4) weeks to determine if they have any knowledge of any previously unreported abuse or observed any residents exhibiting increased signs and symptoms of abuse to include but not limited to being tearful, withdrawn, decreased appetite, bruising, anxiety, increased wandering, fearful of staff or other elders. 18. Starting on 02/17/2022, all residents returning from a behavioral hospital stay would be reviewed by the Interdisciplinary Team to determine their appropriate level of supervision and/or needed modifications to their plan of care to ensure their needs were met and the needs of peers were also met. This would be ongoing to ensure resident safety. 19. Administrative oversight of the facility would be completed via telephone or in-person by the Regional Nurse Consultant, Regional [NAME] President of Operations, the Director of Clinical Operations, or a member of the regional staff daily for two (2) weeks beginning on 02/12/2022, then weekly for four (4) weeks, then monthly. This would include a review of all abuse allegations and events/incidents that occurred in the previous twenty-four (24) hours, any grievances filed, and stakeholder post-tests. 20. Starting the week of 02/12/2022, a QA meeting would be held daily for seven (7) days then weekly for four (4) weeks, then monthly for recommendations and further follow-up regarding the above-stated plan. A QA meeting was held on 02/11/2022 and an action plan was formulated and implemented at that time. On 02/12/2022, a second Quality Assurance meeting was held to review the current plan for any needed revisions, compliance and/or further education. At that time, based upon evaluation, the QA Committee would determine at what frequency any ongoing audits would need to continue. The Administrator has the oversight to ensure an effective plan was in place to ensure each resident's wellbeing as well as an effective plan to identify facility concerns and implement a plan of correction to involve all staff of the facility. Corporate Administrative oversight of the QA meetings would be completed by the Regional [NAME] President of Operations, or a member of regional staff daily until the removal of immediacy beginning 02/12/2022 and then daily for seven (7) days, then weekly for four (4) weeks, then monthly. **The State Survey Agency verified the facility implemented the following corrective actions to remove the Immediate Jeopardy on 02/19/2022 as alleged: 1.Observations on 02/23/2022, revealed Resident's #10 and Resident #174 were not interviewable due to cognitive impairment. Review of facility documentation and interview with the Unit Manager on 02/24/2021 at 2:14 PM, revealed she completed a skin assessment, on Resident #174 on 12/06/2021, with no concerns identified. Further review revealed the resident's POA, and MD were notified on 12/06/2021 of the incident. Review of a Psychiatric Assessment revealed the resident was assessed by Psychiatric Services on 12/07/2021, and new medications were initiated on 12/09/2021. Review of Resident #174's care plan revealed on 12/09/2021, the care plan was updated to include Mood/Anxiety interventions with a goal for the Resident to experience a reduction of relief from signs and symptoms of anxiety such as, restlessness, poor impulse control, fear/apprehension. Review of Resident #10's medical record, dated 02/23/2022, revealed Resident #10 was placed on 1:1 supervision on 12/06/2021 and remained on 1:1 supervision until 01/07/2022. Observation on 02/23/2022 revealed the facility placed the resident on every fifteen (15) minute supervision since 01/07/2022. Observation of Resident #10 on 02/23/2022, at 3:28 PM revealed the resident was in his/her room sitting at the bedside with a Personal Care Attendant (PCA) present. Further review of documentation and interview with the Unit Manager on 02/24/2021 at 2:14 PM, revealed she completed a review of Resident #10's care plan 12/06/2021 with no concerns identified. Review of a Psychiatric Assessment for Resident #10, on 12/07/2021 completed by a Psychiatric Mental Health Nurse Practitioner (PMHNP) revealed the resident's Viibryd dosage was decreased from 20 milligrams daily to 10 milligrams daily for seven (7) days and then the medication was discontinued. On 12/14/2021, the resident was again seen by the PMHNP, and Paxil was initiated daily. The PMHNP notes revealed a collaboration with a Psychiatrist and Advanced Practice Registered Nurse (APRN) and an additional visit on 12/29/2021. Record review revealed the resident's care plan was updated on 12/06/2021 with new interventions added to the identified problem of psychosocial wellbeing section of the care plan. Review of facility documentation revealed Resident #174 was involved in a second incident with Resident #175, on 12/27/2021. Review of documentation revealed a skin assessment was completed for Resident #174 on 12/27/2021 by the Regional Nurse Consultant, with no concerns identified. Further record review revealed Resident #174 was discharged home as planned on 12/28/2021. Review of documentation revealed Resident #175 had a skin assessment completed on 12/27/2021 with no concerns identified. Further review revealed the resident was transferred to the hospital on [DATE], then returned to the facility on [DATE]. Review of Resident #175's medical record revealed the resident's MD and family were notified of the transfer on 12/27/2021. On 01/15/2022, another incident with Resident #175 occurred and a skin assessment was completed on 01/15/2022 by the Unit Manager with no concerns identified. Review of the Behavior monitoring log revealed Resident #175 was placed on 1:1 supervision on 1/15/2022 and transferred to the Hospital. Continued review revealed the resident returned to the facility on [DATE] and was again transferred to the hospital on [DATE]. Resident #175 returned to the facility on [DATE] and was discharged from the facility on 02/22/2022. Review of a facility investigation revealed Resident #67, who had a BIMS score of six (6) was involved in an incident on 01/15/2022 with Resident # 175. Resident #67, an Observation on 02/23/2022, at 3:35 PM, revealed the resident was sitting in the common area and was obviously cognitively impaired. Record review revealed the Administrator had completed a psychosocial follow-up with Resident #67 on 01/15/2022, 01/16/2022, 01/17/2022 with no concerns noted. Interview with the Unit Manager on 02/24/2022 at 2:14 PM revealed she had completed a physical trauma/injury assessment for Resident #67 on 01/15/2022, and no concerns were noted. Review of Resident #67's Care plan revealed it was reviewed by the Unit Manager on 01/15/2022 and it reflected the needs of the resident and the psychosocial follow-ups which had been completed on 01/15/2022, 01/16/2022, and 01/17/2022. Review of the Dementia Scale Pain Assessment and Pain Monitoring form for Resident #67 revealed the assessment was completed on 01/15/2022 by a Unit Manager with a score of zero(0) which indicated no pain. Resident #175, review of his/her skin assessment dated [DATE], revealed the skin assessment was completed on 01/15/2022 with no concerns identified. Review of the facility's behavior monitoring log revealed Resident #175 was placed on 1:1 supervision on 1/15/2022 and then transferred to the hospital. Continued review of Resident #175's medical record revealed the resident returned to the facility on [DATE] and went back out to the hospital on [DATE] and returned to the facility on [DATE]. Resident #175 was discharged from the facility on 02/22/2022. Review of facility training records and interview with Housekeeper #1, on 02/24/2022 at 1:35 PM, revealed she was educated on the abuse policy on 01/19/2022 by the facility Administrator. The training included protection of the resident and the Housekeeper was educated again on the abuse policy on 02/16/2022 by the Staff Development Coordinator. Housekeeper #1 stated she felt confident and was able to verbalize appropriate measures to take with allegations of abuse. Further review of documentation revealed the Housekeeper had taken the post-test and scored 100 %. 2. Review of documentation revealed skin audits were completed on residents and review of Resident #10's medical record revealed the audit was present. Interview with the Unit Manager, on 02/24/2022 at 2:14 PM, revealed all residents residing in the facility were assessed for signs/symptoms of abuse starting on 02/14/2022 through 02/16/2022. Further interview with the Unit Manager revealed weekly skin sweeps continued on all residents. Interview with Administrator, on 02/24/2022 at 3:25 PM, revealed Nursing Staff from other sister facilities were brought in to assist with skin sweeps for a Fresh Eyes assessment and no concerns were noted. 3. Review of facility documentation and interview with the Independent Risk Manager on 02/18/2022, revealed all resident records were reviewed for any resident status changes, including event manager forms and change of condition forms
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Investigate Abuse (Tag F0610)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and facility policy review, it was determined the facility failed to thoroughly investigate t...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and facility policy review, it was determined the facility failed to thoroughly investigate three (3) allegations of sexual abuse involving four (4) of thirty (35) sampled residents (Resident #10, Resident #74, Resident #174 and Resident #175) to ensure appropriate action was taken to protect residents and prevent further sexual abuse/potential sexual abuse. Review of the facility's investigation, dated 12/06/2021, revealed Resident #174 and Resident #10 were found in Resident #10's room. Resident #10's pants were down to mid-thigh, as well as, Resident #174's pants down to mid-thigh. Resident #10 had his/her hand on Resident #174's thigh. Further review of the facility investigation revealed no root cause analysis was conducted following the incident and the facility failed to identify Resident #174's increased wandering as a potential factor in the incident. Review of the facility's investigation, dated 12/27/2021, revealed Resident #174 was found by staff behind the door in Resident #175's room, with his/her clothing disheveled and Resident #175 was on his/her bed pulling at his/her pants. Further review of the facility investigation revealed no root cause analysis was conducted following the incident and the facility failed to identify Resident #174's increased wandering although the resident was involved in a prior incident on 12/06/2021. Review of the Self-Reported Incident Form dated 01/15/2022, revealed on 01/15/2022, Kentucky Medication Aide (KMA) #3 reported to Licensed Practical Nurse (LPN) #10 that Resident #67 and Resident #175 were inappropriately touching one another. Further review of the facility investigation of the incident of inappropriate touching date 01/21/2022 revealed the administrator unsubstantiated sexual abuse based on information obtained from investigation. Interview with Kentucky Medication Aide (KMA) #3 revealed that Resident #67 and #175 were engaged in sexual intercourse on 01/15/2022 when she entered the room. She further stated that she separated the residents and immediately reported the incident to LPN #10. KMA #3 further stated in interview that she provided a written statement to the facility that stated Resident #67 and Resident #175 were engaged in sexual intercourse when she entered the room on 01/15/2022. Interview with LPN #10 revealed that on 01/15/2022 KMA #3 reported to her that Resident #67 and Resident #175 were engaged in sexual intercourse. LPN #10 stated she notified the administrator immediately that the residents had been engaged in sexual intercourse. Review of the facility's investigation revealed no witness statement from KMA #3 and interview with the administrator revealed even though she had an eye witness statement from KMA #3 stating Resident #67 and Resident #175 had been engaged in sexual intercourse, she did not believe sexual abuse occurred and therefore unsubstantiated sexual abuse. The facility's failure to thoroughly investigate allegations of sexual abuse, has caused or is likely to cause serious injury, harm, impairment, or death to a resident. Immediate Jeopardy (IJ) was identified on 02/12/2022 and determined to exist on 12/06/2021 at 42 CFR 483.12 Freedom from Abuse, Neglect and Exploitation (F600, F607, and F610) at the highest scope and severity (s/s) of a J, 42 CFR 483.21 Comprehensive Resident Centered Care Plan (F657) at s/s of a J, and 42 CFR 483.70 Administration (F835) at a s/s of a J. The facility was notified of the Immediate Jeopardy on 02/12/2022. An acceptable Immediate Jeopardy removal plan was received on 02/22/2022, which alleged removal of the Immediate Jeopardy on 02/19/2022. The State Survey Agency determined the Immediate Jeopardy was removed as alleged on 02/19/2022, prior to exit on 02/24/2022, which lowered the scope and severity to D level at 42 CFR 483.12 Freedom from Abuse, Neglect and Exploitation, (F600, F607 and F610) 483.21 Comprehensive Resident Centered Care Plans (F657) and 42 CFR 483.70 Administration (F835), while the facility monitors the effectiveness of systemic changes and quality assurance activities. The findings include: Review of the facility's policy titled, Abuse, Neglect and Misappropriation of Property, revised 05/08/2019, revealed the facility Administrator would investigate all allegations and reports which could potentially constitute allegations of abuse. The policy stated the facility Administrator was ultimately responsible to oversee and complete the investigation and draw conclusions based on the nature of the incident. Further review revealed the facility Administrator was to make responsible efforts to determine the root cause of the violation. In addition, the policy revealed the Administrator was to implement corrective action consistent with the investigation findings, and take steps to eliminate any ongoing danger to the resident(s). 1. Review of the facility's investigation dated 12/06/2021, for the incident involving Resident #174 and Resident #10 which occurred on 12/06/2021, revealed the facility had unsubstantiated the allegation of sexual abuse as having occurred between Resident #174 and Resident #10. Continued review of the facility investigation revealed no witness statements were documented related to incident on 12/06/2021. Further review revealed the facility unsubstantiated abuse occurred due to both residents having BIMS below eight (8), there were no witnesses to any harm, and no injuries to either resident. No formal root cause analysis was conducted. Review of the clinical record for Resident #174 revealed the facility had admitted the resident on 10/29/2021, with diagnoses which included Wandering, and Unspecified Dementia with Behavioral disturbance. Review of the facility's admission Minimum Data Set (MDS) Assessment for Resident #174 dated 11/05/2021, revealed the facility had assessed the resident as severely cognitively impaired, as indicated by a score of one (1) on the Brief Interview for Mental Status (BIMS) portion of the Assessment. Review of the clinical record for Resident #10 revealed the facility admitted the resident on 04/20/2021, with diagnoses of Wandering, and Dementia with Behavioral Disturbance. Review of the facility's Quarterly MDS Assessment for Resident #10 dated 11/18/2021, revealed the facility had assessed the resident as severely cognitively impaired by the score of three (3) on the BIMS portion of the Assessment. Interview on 02/09/2022 at 9:35 AM, with Kentucky Medication Aide (KMA) #1 revealed she had been charting at the nurse's station when Resident #10's call light began going off. KMA #3 stated she went to answer the call light, and when she opened the closed door and entered the room the privacy curtain was pulled closed. Continued interview revealed she pulled the curtain back and saw Resident #10 sitting upright on the bed with his/her pants pulled down to mid-thigh. KMA #3 revealed she also saw Resident #174 with his/her pants down to mid-thigh with Resident #10's hand on Resident #174's thigh. KMA #1 stated she immediately separated the residents and notified her charge nurse Registered Nurse (RN) #2, who notified the Administrator and Director of Nursing (DON). Further interview revealed Resident #174 had always had wandering tendencies; however, had never had any incidents of inappropriate behaviors, prior to the incident with Resident #10 on 12/06/2021. KMA #1 further stated Resident #174 had been taken to his/her room and Resident #10 had been placed on one (1) to one (1) monitoring immediately following the incident. The KMA revealed however, she was unsure of any specific interventions which had been implemented for Resident #174 following the incident. Interview with the former Administrator on 02/11/2022 at 5:05 PM, revealed she had been the acting Administrator and the facility's Abuse Coordinator at the time of the incident on 12/06/2021, involving Resident #174 and Resident #10. The Administrator revealed when staff were interviewed during the investigation of the incident, it had been determined that nothing had happened as far as physical contact and no evidence of abuse (even though Resident #10's hand had been observed on Resident #174's thigh, while both residents' pants were pulled down to mid-thigh) She stated the staff interviewed had not observed any other touching, than Resident #10's hand on Resident #174's thigh, so she had not substantiated abuse as having occurred. According to the Administrator, Resident #10 had been immediately placed on one (1) to one (1) monitoring following the incident. Further interview revealed both residents were evaluated by psychiatric (psych) services after the incident occurred. The Administrator further revealed however, no increased monitoring had been initiated for Resident #174. In addition, the Administrator stated she had received training on abuse by the company when hired and trained on investigating and reporting abuse. 2. Review of the facility's Incident Report dated 12/27/2021, revealed SRNA #18 had found Resident #174 standing behind the door of Resident #175's room, with his/her top disheveled and bra strap exposed, and Resident #175 lying on the bed with his/her pants and brief pulled partially down. Review of the facility's investigation revealed no witness statements were obtained related to the incident on 12/06/2021. the facility unsubstantiated abuse occurred and the determining factors included that both residents had BIMS below eight (8), there were no witnesses to any harm, and no injuries to either resident. A root cause analysis was not performed. Review of the clinical record for Resident #174 revealed an admission date of 10/29/2021, and diagnoses of Unspecified Dementia with Behavioral disturbance, and Wandering. Review of Resident #174's admission MDS assessment dated of 11/05/2021, revealed a BIMS score of one (1) which indicated the resident was severely impaired cognitively. Review of the clinical record for Resident #175 revealed an admission date of 02/21/2021, diagnoses which included Unspecified Dementia, Unspecified Psychosis, Parkinson's Disease, and Alzheimer's Disease. Review of the facility Quarterly MDS assessment dated [DATE], revealed a BIMS score of two (2) which indicated he/she had severely impaired cognition. Interview with State Registered Nursing Assistant (SRNA) #7 on 02/10/2022 at 3:35 PM, revealed, on the day of the incident involving Resident #174 and Resident #175, she had been at the nurse's station when SRNA #18 went into Resident #175's room during routine checks. She revealed SRNA #18 entered the room then called to her for assistance. Continued interview revealed SRNA #7 when she arrived at the doorway of Resident #175's room, Resident #174 was coming out of the room. She stated she could that Resident #174's shirt was messed up as he/she exited the room. SRNA #7 revealed she did not recall hearing of any physical contact occurring between the residents at the time of the incident. Further interview revealed Resident #174 frequently wandered into other residents' rooms and had to be redirected out of them by staff. The SRNA further revealed she did not recall additional interventions having been put into place for Resident #174 after the incident which involved Resident #174. She further stated however, Resident #175 had immediately been placed on one (1) on one (1) monitoring. Review of SRNA #18's witness statement dated 12/27/2021 revealed SRNA #18 entered Resident #175's room and opened the door to find Resident #174 standing behind the door with his/her shirt twisted and bra strap exposed through the shirt. The statement stated the SRNA immediately redirected Resident #174 out of the room. Further review revealed SRNA #18 observed Resident #175 lying on the bed attempting to pull his/her pants up. Telephone interviews were attempted with SRNA #18 on 02/11/2022, and on 02/14/2022. However, SRNA #18 was no longer employed at the facility, and the phone calls went unanswered. Interview on 02/11/22 11:47 AM and at 4:23 PM, with the Administrator revealed she was aware of the incident which occurred on 12/27/2021, between Resident #174 and Resident #175. The Administrator stated she unsubstantiated abuse regarding the incident because the facility had been unable to validate any physical contact had occurred between the two (2) residents. She stated she had been aware Resident #174 had been found in Resident #175's with his/her shirt disheveled; however, no evidence sexual abuse had occurred. Continued interview revealed when an incident occurred, as part of the investigation, the facility looked at the residents involved, and reviewed their plans of care. According to the Administrator, she had been aware of a prior incident involving Resident #174; however, the facility had not identified Resident #174's increased wandering behaviors as a concern for his/her safety. Further interview revealed staff monitored residents, and had been educated on abuse. The Administrator further stated the facility was responsible for protecting the rights of its residents. However, the facility failed to address Resident #174's behaviors of wandering into other residents rooms unsupervised which lead to Resident #174 being involved in two separate incidents of alleged sexual abuse. 3. Review of the facility's investigation document dated 01/21/2022, for the incident which occurred on 01/15/2022 involving Resident #175 and Resident #67, revealed the facility had unsubstantiated the allegation of inappropriate touching between the two (2) residents. Continued review of the investigation documentation revealed Housekeeper #2's written statement which noted Resident #175 had been standing in his/her room between the resident beds. Continued review of Housekeeper #2's written statement revealed Resident #67 had been lying on Resident #175's bed with his/her pants pulled down to top of his/her pubic area. Further review of the written statement revealed Housekeeper #2 exited the room, and went and got KMA #3 and the KMA took care of the problem after that. The investigation included no further written statements from staff. Further review of the investigation revealed no evidence of a root cause of the incident or any actions taken to prevent further incidents. Review of the facility's clinical record for Resident #67's revealed an admission date of 04/17/2021, with diagnoses which included Atrial Fibrillation, Chronic Obstructive Pulmonary Disease (COPD), and Chronic Diastolic (Congestive) Heart Failure. The facility assessed Resident #67 in the Quarterly Assessment with a reference date of 11/13/2021, as having a Brief Interview for Mental Status (BIMS) score of two (2) indicating severely impaired cognition. Review of Resident #175's medical record revealed the facility admitted the resident on with diagnosis including Unspecified Psychosis, Parkinson's Disease, Unspecified Dementia and Alzheimer's Disease. Review of Resident #175's Quarterly MDS assessment dated of 10/29/2021, revealed a BIMS score of two (2) which indicated the resident was severely impaired cognitively. Interview on 02/09/2022 01:30 PM and 02/11/2022 04:25 PM, with Housekeeper #2 revealed she had left Resident #175's room after observing Resident #67 lying on Resident #175's bed with his/her pants down, and Resident #175 standing between the beds. She stated she left the room to go notify KMA #3 that she needed to go to Resident #175's room because she had seen Resident #67 in Resident #175's room lying on his/her bed. Further interview revealed Housekeeper #2 stated the facility's abuse policy directed staff to stay with a resident when alleged and/or suspected abuse incident occurred; however, she had not stayed with Resident #67 and Resident #175, as per the policy. Interview on 02/09/2022 at 8:30 PM and 02/10/2022 at 9:55 AM, with KMA #3 revealed after being notified by Housekeeper #2, she had gone to Resident #175's room. KMA #3 revealed upon entering the room, she observed Resident #67 and #175 actively engaged in sexual intercourse, and she immediately separated the residents, and reported the incident to Licensed Practical Nurse (LPN) #10. Interview on 02/11/22 at 11:47 AM and 4:43 PM, with the Administrator revealed all facility staff were expected to protect residents, and follow the facility's policy. The Administrator stated she was the facility abuse coordinator and was responsible to thoroughly investigate allegations of abuse. The Administrator further stated she was trained on investigating abuse when she was an Administrator at another facility. The Administrator stated due to the residents' cognitive impairment, there would be no willful intent to abuse, but stated she did not review their capacity to be able to consent to sexual activity. She revealed she had unsubstantiated sexual abuse occurring between Resident #67 and Resident #175. The Administrator revealed even though she had an eye witness statement from KMA #3 stating Resident #67 and Resident #175 had been engaged in sexual intercourse, she did not believe sexual abuse occurred. **The facility implemented the following actions to remove the Immediate Jeopardy on 02/19/2022. 1.Incident # 1 occurred on 12/06/2021 involving Residents #174 and #10. The following steps were taken to ensure resident safety. For Resident #174, a skin assessment was completed on 12/06/2021, with no bruising, markings or concerns noted. The Care Plan was reviewed on 12/09/2021 by the Minimum Data Set (MDS) Coordinator, and interventions were updated on the resident's mood care plan. The MD (Medical Doctor) and the resident's POA (Power of Attorney) was notified on 12/06/2021. For Resident #10, the resident was placed on 1:1 supervision on 12/06/2021 and currently remains on 1:1 supervision. Resident #10's medications were reviewed on 12/07/2021 by the Psychiatric Nurse Practitioner and medication changes were made including Paxil started and Viibryd dose decreased. A Psychiatric Services Consult was completed for Resident #10 on 12/07/2021, and follow-up visits were completed on 12/14/2021 and 12/29/2021. The resident's care plan was reviewed by the Interim Director of Nursing (DON) on 12/06/2021 with new interventions added to the resident's psychosocial care plan. The MD and POA were notified of the incident on 12/06/2021. Incident #2 occurred on 12/27/2021 involving Resident #174 and Resident #175. For Resident #174, the Regional Nurse Consultant completed a skin assessment of Resident #174 on 12/27/21 with no concerns noted. Review of documentation revealed the resident's MD and POA were notified on 12/27/21. Resident #174 was discharged per a planned discharge to home on [DATE]. For Resident #175, a skin assessment was completed on 12/27/2021 by the Regional Nurse Consultant with no concerns identified. Resident #175 was provided 1:1 Supervision on 12/27/2021 and the elder was transferred to the hospital on [DATE], then returned to the facility on [DATE]. The resident's MD and Family were notified on 12/27/2021. The resident's care plan was updated on 02/18/2022 related to 1:1 status and the resident's discharge to a behavior unit on 12/27/2021 by the Regional Nurse consultant. Incident #3 occurred on 01/15/2022 involving Resident #67 and Resident #175. Resident #67 was found lying in the bed of elder #175. Both elders had pants off and were engaging in sexual activities. The following steps were taken to ensure resident safety. For Resident #67, a psychosocial follow-up was conducted for seventy-two (72) hours to provide psychosocial support and identify any concerns. The follow-ups were conducted on 01/15/2022, 01/16/2022, and 01/17/2022 by the Administrator. The Unit Manager reviewed the resident's care plan on 01/15/2022, to reflect the needs of the resident and to reflect the psychosocial follow-up. An assessment for physical trauma/injury was completed for Resident #67 via a skin assessment by the Unit Manager on 01/15/2022. The resident's MD and POA were notified of the incident on 01/15/2022. A Dementia Scale Pain Assessment and Pain Monitoring form that assesses the resident for pain by assessing the elders breathing, negative vocalization of pain, facial expressions, body language, and consolability was completed on 01/15/2022 by a Unit Manager with a score of zero (0) which indicated no pain. This assessment was noted to also indicate the resident was not in pain as did the baseline assessment completed on 12/06/2021 by Regional Nurse Consultant. For Resident #175, a skin assessment was completed on 01/15/2022 by a Unit Manager with no concerns noted. The resident was placed on 1:1 Supervision on 01/15/2022 and remained on 1:1 supervision until the resident was discharged from the facility on 02/22/2022. The resident was transferred to the hospital on [DATE] and returned 01/26/2022 and remained on 1:1 supervision until transferred to the hospital on [DATE] and returned on 02/10/2022. The Resident was then placed on 1:1 supervision upon return from the hospital and remained 1:1 until the resident was discharged from the facility on 02/22/2022. The resident's MD and Family were notified of the incident on 01/15/2022. The Administrator updated the resident's care plan on 01/15/2022 to reflect the resident's 1:1 status. The Housekeeper was initially educated on the abuse policy on 01/19/2022 by the facility Administrator which included protection of the resident and the Housekeeper was educated on the abuse policy on 2/16/2022 by the Staff Development Coordinator. 2. Residents residing in the facility have been assessed for any sign/ symptoms of potential abuse. Residents with a Brief Interview for Mental Status (BIMS) score of greater that eight (8) were interviewed by the Administrator and/or Unit Manager/Staff Development Coordinator for any concerns starting on 02/14/2022 and completed on 2/16/2022 with no issues identified. Residents currently residing in the facility with a BIMS of less than eight (8) were physically assessed by the Administrator, Unit Manager or Staff Development Coordinator for any signs and symptoms of potential abuse starting on 02/14/2022 with no concerns identified. Abuse/neglect audits, assessments, interviews, and questionnaires were reviewed by the Regional Nurse Consultant or Regional [NAME] President (RVP) starting on 02/14/2022 and completed on 02/16/2022 for any indications of potential abuse concerns. No issues or concerns were identified. 3. Charts have been reviewed for all residents residing in the facility by the Independent Risk Manager for any resident status changes to include event managers and change of conditions for the past thirty (30) days starting on 02/14/2022 and completed on 02/16/2022. The charts were also reviewed for any potential abuse allegations that had not been previously reported with no concerns noted. 4. Care plans were reviewed by Regional Nurse Consultant #1, Regional Nurse Consultant #2 and the Behavioral Specialist starting on 02/16/2022 and completed on 02/18/2022 to ensure that the care plans were updated regarding behaviors, wandering and reflected the resident's current cognitive status. 5. All residents residing in the facility will had a BIMS assessment completed to ensure that all residents had an accurate assessment score by the Social Services Director starting on 02/14/2022 and completed on 02/15/2022. 6. Employees were interviewed by the Administrator, Staff Development Coordinator, and the Activities Director regarding any knowledge of unreported abuse or knowledge of any type of sexual relations that had not been previously reported starting on 02/16/2022 and completed on 2/18/2022 with no new concerns noted related to abuse reporting. 7. The Medical Director was notified of all the allegations on 12/06/2021, 12/27/2021, and 01/15/2022 by the Administrator in accordance with abuse reporting. The facility's Medical Director is the physician for Residents #10, Resident #67, Resident #174, and Resident #175. 8. The Senior [NAME] President of Regulatory Compliance educated the facility's Administrator/Regional [NAME] President and the Regional Nurse Consultant on the Center for Medicare/Medicaid Services (CMS) regulations for F610 and F835 on 02/17/2022 and the CMS regulations for F600, F607 and F657 on 02/18/2022 including: F610-responding to allegations of abuse, neglect, exploitation, or mistreatment, the facility must have evidence that all alleged violations are thoroughly investigated, prevent further potential abuse, neglect, exploitation, or mistreatment while the investigation is in progress. Report the results of all investigations to the administrator or his/her designated representative and to the other officials in accordance with state law, including to the state survey agency, within five (5) working days of the incident, and if the alleged violation is verified appropriate corrective action must be taken. F 835, the facility must be administered in manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practical physical, mental, and psychosocial wellbeing of each resident. The facility administration is not limited to the administrator and may also include the facility's governing body, management company, and/ or others identified by the facility as part of the facility administration. CMS's Abuse Critical Pathway and reporting guidelines. F600, residents have the right to be free from abuse, neglect, misappropriation, and exploitation. This includes freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. Abuse is defined as the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish. F 607, The facility must develop and implement written policies and procedures that prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property/ Establish policies and procedures to investigate any such allegations and include training as required and establish coordination with the QAPI program as required. F 657, to ensure the timeliness of each resident's person-centered, comprehensive care plan, and to ensure that the comprehensive care plan is reviewed and revised by an interdisciplinary team composed of individuals who have knowledge of the resident and his/her needs., and that each resident and resident representative, if applicable, is involved in developing the care plan and making decisions about his or her care. 9. Starting on 02/17/2022 all allegations of abuse including physical, verbal, mental, sexual, misappropriation, neglect, involuntary seclusions, corporal punishment, injuries of unknown origin, and exploitation would be reviewed by the Regional [NAME] President, Risk Manager, and/or [NAME] President of Clinical Operations to ensure that a complete, thorough, and accurate investigation has been completed for the reportable events for the next 90 days through 05/20/2022. 10. All reportable incidents were reviewed from the last six (6) months from 08/01/2021, through 02/16/2022 by the [NAME] President of Clinical Operations starting on 02/16/2021 and completed on 02/17/2022 with no concerns noted. 11. The facility Administrator, Regional [NAME] President, Regional Nurse Consultant #1 and Regional Nurse Consultant #2, Unit Manager, Business Office Manager, Assistant Business Office Manager, Activities Director, Rehab Service Manager, Scheduler, and the Staff Development Coordinator (SDC) were educated on the abuse policy to include sexual abuse on 02/14/2022 by the Director of Behavioral Health Services. The education included the following: Abuse policy and procedure to include types of abuse, recognizing abuse and reporting abuse with an emphasis on sexual abuse, the federal regulations pertaining to abuse, and the stakeholder's role in prevention, protection, recognition and reporting of abuse. Resident Rights include that resident had the right to be free from abuse The Behavior Management policy includes supervision and interventions to redirect residents when behaviors occur. Care plan policy and procedure, to include appropriately updating the resident's care plan to reflect the resident's current care needs. Change of Condition Policy and Procedure, to include Physician and Family notification Quality Assurance Performance Improvement (QUAPI) policy and procedure to include process improvement and monitoring. 12. Once the facility Administrator, Nursing Supervisors, SDC, Business Office Manager, Social Services Director and Activities Director were educated on (a) Abuse policy and procedure to include types of abuse, recognizing abuse and reporting abuse with emphasis on sexual abuse, the federal regulations pertaining to abuse, and the stakeholder's role in prevention, protection, recognition and reporting of abuse. (b) the resident's right to free from abuse (c) Behavior Management policy to include supervision and interventions to redirect residents when behaviors occur. (d) Care plan policy and procedure, to include appropriately updating the residents' care plan to reflect residents' current care needs. (e) Change of Condition Policy and Procedure, to include Physician and Family notification and (f) the QAPI policy and procedure to include process improvement and monitoring. The Administrator, Nursing Supervisors, SDC, Business Office Manager, Social Services Director and Activities Director were then assigned to re-educate all staff working in the facility, to include agency staff, in small groups which started on 02/15/2022 and was completed by 02/18/2022. On 02/18/2022, certified letters were sent out to the remaining PRN (as needed) staff, staff on vacation, or staff on Family Medical Leave Act (FMLA). No employee will be allowed to work until education is provided, post-test administered, and a score of 100% obtained, if employee did not score 100% on the post-test, then the employee would be immediately re-educated, and the post-test will be re-administered. This education would be included in the orientation process for all newly hired staff members. No newly hired employee will be allowed to work until education is provided, post-test administered, and a score of 100% obtained, if employee did not score 100% on post-test, then employee will be immediately re-educated and post-test re-administered. This process would continue until employee obtains a 100% score on post-test. 13. A staff post-test regarding the above education to include types of abuse, protection of the resident, and notification of abuse including MD notification would be administered daily, starting on 02/19/2022. The test will be administered by the Administrator, DON, Nursing Supervisors, SDC, Business office manager, Assistant Business Office Manager or Activities Director to six (6) different staff members on different shifts daily for two (2) weeks. After two (2) weeks, then four (4) staff member's questionnaires daily to different staff members on different shifts for two (2) weeks. Results of the staff tests will be reported to the Quality Assurance (QA) committee weekly to determine the further need of continued education or revision of the plan. At that time, based on evaluation, the QA Committee would determine at what frequency the staff questionnaire would need to continue. 14. All grievances were reviewed on 02/18/2022 by the Regional Nurse Consultant for the last thirty (30) days to determine if any items documented were a reportable event or if concerns were not resolved. No issues were identified. The Administrator or Director of Nursing would review grievances daily for two (2)
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0657 (Tag F0657)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of facility policy it was determined the facility failed to review and revise the ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of facility policy it was determined the facility failed to review and revise the person-centered comprehensive care plan for four (4) of thirty-five (35) sampled residents (Resident #10, Resident #37, Resident #67, Resident #174 and Resident #175). Record review and interview revealed Resident #37, Resident #67, Resident #174, and Resident #175 had displayed behaviors that put them at risk for abuse and had care plans in place for behavioral problems. Review of the facility's investigation revealed, on 12/06/2021, Resident #174 and Resident #10 were found in Resident #10's room with Resident #10's pants down to mid-thigh. Resident #174's pants were down to mid-thigh and Resident #10 had his/her hand on Resident #174's thigh. Further review of the care plans for Resident #10 and Resident #174 revealed no evidence the care plan was revised after the incident to prevent further incidents. Review of the facility's Incident Report dated 12/21/2021, revealed Kentucky Medication Aide (KMA) #1 had entered Resident #37's room after hearing a noise in the room. Further review revealed upon entering the resident's room, KMA #1 observed Resident #37 holding an empty cup, and Resident #174 with water on his/her face and both residents were pulling each other's hair. Further review revealed the residents were immediately separated. Review of the care plan for Resident #37 and Resident #174 revealed the care plan was not revised after the incident to prevent further incidents. Review of a facility investigation revealed on 12/27/2021, Resident #174 was found in Resident #175's room. Resident #174 was found by staff behind the door in Resident #175's room with his/her clothing disheveled and Resident #175 was on the bed pulling at his/her pants. Review of the care plans for Resident #174 and Resident #175 revealed the care plans were not revised after the incident to prevent further incidents. Review of a facility investigation and interview with facility staff revealed on 01/15/2022, Resident #67 was found in Resident #175's room engaged in sexual intercourse. Review of the care plans for the residents revealed the care plans were not revised for Resident #67 and Resident #175 with individualized interventions to prevent further incidents. In addition, on 12/21/2021, Resident #174 wandered into Resident #37's room and upon entering the room staff found Resident #174 had water on his/her face with Resident #37 holding an empty cup and both residents were pulling each other's hair. The residents were immediately separated, and Resident #37 was placed on one (1) on one (1) monitoring following the incident and referred to psych for evaluation. There was no evidence that the care plans were reviewed and revised to prevent further incidents. The facility's failure to ensure resident person-centered care plans were reviewed and revised has caused or is likely to cause serious injury, harm, impairment, or death to a resident. Immediate Jeopardy (IJ) was identified on 02/12/2022 and determined to exist on 12/06/2021 at 42 CFR 483.12 Freedom from Abuse, Neglect and Exploitation (F600, F607, and F610) at the highest scope and severity (s/s) of a J, 42 CFR 483.21 Comprehensive Resident Centered Care Plan (F657) at s/s of a J, and 42 CFR 483.70 Administration (F835), at s/s of a J. The facility was notified of the Immediate Jeopardy on 02/12/2022. An acceptable Immediate Jeopardy removal plan was received on 02/22/2022, which alleged removal of the Immediate Jeopardy on 02/19/2022. The State Survey Agency determined the Immediate Jeopardy was removed as alleged on 02/19/2022, prior to exit on 02/24/2022, which lowered the scope and severity to D level at 42 CFR 483.12 Freedom from Abuse, Neglect and Exploitation, (F600, F607 and F610) 483.21 Comprehensive Resident Centered Care Plans (F657) and 42 CFR 483.70 Administration (F835), while the facility monitors the effectiveness of systemic changes and quality assurance activities. The findings include: Review of the facility's policy titled, Comprehensive Care Plans, dated 07/19/2018 revealed the facility developed person-centered comprehensive care plans that included measurable objectives and timetables for each resident's medical, nursing, mental and psychosocial needs. Continued review revealed care plans were ongoing and revised as information about the resident and the resident's condition changed. Review revealed care plan interventions were implemented after consideration of the resident's problem areas and causes. Further review revealed the interventions were to address the underlying source(s) of the resident's problem area(s), rather than addressing only symptoms or triggers. Review further revealed the interventions were to reflect action, treatment, or procedure to meet the objectives toward achieving the resident's goals. 1. Review of Resident #174's clinical record revealed the resident was admitted to the facility on [DATE], with diagnoses of Unspecified Dementia with Behavioral Disturbance, and Wandering. Review of the facility's admission Minimum Data Set (MDS) assessment dated [DATE], revealed the facility assessed Resident #174 to have a Brief Interview for Mental Status (BIMS) score of one (1), indicating the resident had severe cognitive impairment. Continued review of the admission MDS Assessment revealed the facility had assessed Resident #174 as having behaviors placed him/her at risk of physical illness or injury, which significantly interfered with the resident's care, and wandering behaviors that significantly intruded on the privacy or activities of others during the assessment period. Review of the facility's Comprehensive Care Plan for Resident #174 dated 10/29/2021, revealed a problem area noted regarding the resident's wandering behavior. Continued review revealed the care plan interventions included for staff to remove the resident from a situation and take him/her to another location as needed, and to intervene as needed to protect the rights and safety of others. Review of the facility's Incident Report dated 12/06/2021 revealed Kentucky Medication Aide (KMA) #1 responded to Resident #10's call light. Review revealed upon entering the resident's room KMA #1 observed Resident #174 lying on the bed with his/her pants pulled down to the thigh area, and Resident #10 seated at the head of the bed, feet on floor with his/her pants pulled down to knees. Continued review revealed Resident #10 had his/her hand on Resident #174's thigh area. Further review revealed the residents were immediately separated and a head to toe skin assessment was conducted of both. In addition, review further revealed no injuries were found on either resident, both residents were unable to recall the incident, and Resident #10 was placed on one (1) to one (1) monitoring. Continued review of Resident #174's care plan dated 10/29/2021, revealed no documented evidence of revisions made to the resident's care plan following the incident on 12/06/2021, involving Resident #10. Interview on 02/09/2022 at 9:35 AM, with KMA #1 revealed she had been charting at the nurse's station when Resident #10's call light started going off. Per KMA #1, she went to answer the call light, and the room door was closed. She stated she entered the room and the privacy curtain was pulled closed. Continued interview revealed she pulled the curtain open and observed Resident #10 sitting upright on the bed with his/her feet on the floor, and his/her pants down to mid-thigh. KMA #1 stated she also observed Resident #174 and his/her pants were also down to mid-thigh, and Resident #10's hand was lying on Resident #174's thigh. Further interview revealed Resident #10 had been placed on one (1) to one (1) monitoring immediately following the incident; however, she was not aware of any specific interventions having been put in place for Resident #174 after the incident. In addition, she stated Resident #174 was known to wander, but had not had any incidents of inappropriate behavior prior to the incident with Resident #10. Interview with the Unit Manager on 02/09/2022 at 2:44 PM revealed neither of the two (2) residents involved in the 12/06/2021 incident, Resident #10 and Resident #174, had a history of any incidents prior to that date. The Unit Manager revealed after the incident on 12/06/2021, Resident #10 had been placed on one (1) on one (1) monitoring and remained on one (1) on one (1) at the time of interview. Continued interview revealed the Unit Manager could not recall any specific interventions which had been implemented for Resident #174 following the incident. Additionally, the UM stated the facility had identified Resident #174's behavior of wandering into other residents' rooms and the resident's care plan should have been reviewed and revised with interventions implemented following the 12/06/2021 incident involving Resident #10. Interview with the former Social Services Director (SSD), on 02/11/2022 at 10:00 AM, revealed she was unable to recall any specific interventions which were put into place for Resident #174 following the incident with Resident #10 on 12/06/2021. Continued interview revealed; however, she did recall Resident #10 had been placed on one (1) to one (1) monitoring. She stated the facility had not looked at Resident #174's behaviors as the resident was known to wander frequently on the unit and it was difficult to keep the residents on that unit from wandering into other residents' rooms. She stated residents' behaviors had been discussed in the morning clinical meetings, which included Resident #174's behaviors; however, the facility had not perceived Resident #174's behaviors as instigating the incident with Resident #10. Further interview revealed it might have helped to place Resident #174 on increased monitoring; however, had not done that due to Resident #10 having been placed on one (1) to one (1) monitoring following the incident. The former SSD further stated the facility had not identified a potential for abuse concern regarding Resident #174's increased wandering into other residents' rooms, as the resident had already been care planned for his/her wandering behaviors. Interview with the former Administrator on 02/11/2022 at 5:05 PM, revealed she been the acting Administrator and facility's Abuse Coordinator when the incident involving Resident #174 and Resident #10 occurred on 12/06/2021. The former Administrator stated following the incident both the residents were evaluated by psych services, and Resident #10 had been placed on one (1) on one (1) monitoring immediately following the incident. Further interview revealed the former Administrator had been unable to recall any specific care plan revisions or interventions implemented for Resident #174. The former Administrator further stated however, Resident #174's and Resident #10's care plans should have been reviewed and revised following the incident which occurred on 12/06/2021. 2. Review of the clinical record for Resident #37 revealed the resident had been admitted to the facility on [DATE], with diagnoses which included Delirium due to psychological condition, and Dementia with Behavioral Disturbance. Review of the facility's Quarterly MDS assessment dated [DATE] for Resident #37 revealed the facility assessed the resident with a BIMS score of three (3), which indicated severe cognitive impairment. Continued review of the MDS Assessment revealed the facility had assessed Resident #37 as having verbal behaviors of screaming, cursing or threatening others during the observation period. Further review of the MDS Assessment revealed the facility had assessed Resident #37 as having no occurrences of physical behaviors during the observation period. Review of Resident #37's care plan dated 04/12/2021 revealed a problem area of behaviors with interventions to Administer and observe effectiveness and side effects of medications as ordered, intervene as needed to protect rights and safety of others, approach in calm manner, divert attention, remove from situation and take to another location as needed, with goal that resident will not harm themselves or others secondary to behaviors. Review of the clinical record for Resident #174's revealed an admission date of 10/29/2022, and diagnoses which included Wandering and Unspecified Dementia with Behavioral Disturbance. Review of Resident #174's admission MDS assessment dated [DATE], revealed the facility assessed the resident as severely cognitively impaired as indicated by a BIMS score of one (1). Continued review of the admission MDS Assessment revealed Resident #174 had been assessed to have wandering behaviors which markedly intruded on other people's privacy or activities. Further review of the Assessment revealed Resident #174 had also been assessed with behaviors which placed the resident at risk of injury. Review of Resident #174's Comprehensive Care Plan dated 10/29/2021, revealed the facility had care planned the resident for his/her wandering behaviors. Review revealed the care plan interventions included for staff to intervene as needed to protect the rights and safety of others, and remove Resident #174 from a situation and move the resident to another location as needed. Further review revealed the goal was for Resident #174 not to harm self or others resultant to his/her behaviors. Review of the facility's Incident Report dated 12/21/2021, revealed KMA #1 had entered Resident #37's room after hearing a noise there. Review revealed upon entering the resident's room KMA #1 observed Resident #37 holding an empty cup, and Resident #174 with water on his/her face, both residents pulling each other's hair. Further review revealed the residents were immediately separated, and Resident #37 was placed on one (1) on one (1) monitoring and referred for a psychiatric evaluation due to his/her increased behaviors. However, further review of Resident #37's Comprehensive Care Plan dated 04/12/2021, revealed no documented evidence of revisions made to the resident's care plan following the incident with Resident #174 on 12/21/2021. (Even though the Incident Report noted the resident had been placed on the one [1] to one [1] monitoring and had been referred for a psych evaluation due to his/her increase behaviors) Further review of Resident #174's Comprehensive Care Plan dated 10/29/2021, revealed no documented evidence of revisions made to the resident's care plan following the incident with Resident #37 on 12/21/2021. Interview on 02/10/2021 at 10:38 AM with KMA #1 revealed she had been working on documentation behind the nursing station on 12/21/2021, when she heard a ruckus going on in Resident #37's room. KMA #1 stated upon entering the resident's room she observed Resident #37 to have an empty cup in his/her hand, and Resident #174 with water on his/her face, and the two (2) residents pulling each other's hair. Continued interview revealed she immediately separated the residents and notified the Unit Manager and the Administrator. Further interview revealed Resident #37 had been placed on one (1) to one (1) monitoring immediately after the incident; however, she could not recall Resident #174 having been placed on any specific interventions after the incident. Interview on 02/10/2022 at 11:00 AM with SRNA #6 revealed she had not been working when the 12/21/2021 incident between Resident #37 and Resident #174 occurred. She stated however, she was aware Resident #37 had been placed on one (1) to one (1) monitoring after the incident. Further interview revealed she could not recall any specific behavior interventions put into place for Resident #174 after the incident though. Interview with Unit Manager on 02/09/22 at 2:44 PM revealed Resident #37 was immediately placed on one (1) on one (1) monitoring after the incident on 12/21/2021. She stated she recalled discussion of Resident #174's behaviors after the incident; however, did not recall any specific behavior interventions implemented for the resident after the incident though. Continued interview revealed Resident #174's wandering into other residents' rooms behavior should have had interventions put in place following the first incident on 12/06/2021 which involved Resident #10. Further interview revealed an intervention to increase Resident #174's monitoring should have also been implemented after the first incident. In addition, she revealed Resident #37's and Resident #174's care plans should have been reviewed and revised following the incident on 12/21/2021. Interview with former Social Services Director (SSD) on 02/11/2022 at 10:00 AM, revealed additional interventions for Resident #174 and Resident #37 had not really been discussed after the incident on 12/21/2021, because both residents had already been care planned for their Dementia diagnoses and wandering behaviors. Further interview revealed the facility had determined the incident occurred due to Resident #37 becoming upset that Resident #174 had wandered into his/her room, therefore, the residents care plans were not reviewed and revised following the incident. Interview with the Administrator on 02/11/22 at 4:23 PM, revealed Resident #174 had wandered into Resident #37's room and Resident #37 had thrown water in Resident #174's face. The Administrator stated when staff entered Resident #37's room, the two (2) residents were also observed pulling each other's hair. Continued interview revealed Resident #37 was known to be territorial of his/her space and did not like others in his/her space. She stated the facility felt Resident #37 had been the aggressor in the incident due to being territorial and had thrown water on Resident #174. Per interview, Resident #37 was immediately placed on one (1) to one (1) monitoring following the incident. She stated Resident #174's care plan was reviewed following the incident with Resident #37; however, the resident's care plan was not revised with new interventions due to Resident #37 having been placed on one (1) to one (1) monitoring. Further interview revealed the facility should have put new interventions in place for Resident #174's wandering behaviors though, and his/her behaviors should have been thoroughly addressed on the resident's care plan. The Administrator further stated both residents' care plans should have been reviewed and revised following the incident on 12/21/2021. 3. Review of the facility's Self-Reported Incident Form dated 01/15/2022, revealed KMA #3 reported to a nurse (Licensed Practical Nurse #10) on 01/15/2022, that Resident #67 and Resident #175 had been inappropriately touching one another. Review of the facility's investigation documentation of the incident of inappropriate touching date 01/21/2022, revealed the Administrator unsubstantiated sexual abuse based on information obtained from investigation. Review of Resident #175's clinical record revealed the facility admitted him/her on 02/01/2021, with diagnoses including Unspecified Psychosis, Parkinson's Disease, Unspecified Dementia and Alzheimer's Disease. Review of Resident #175's Quarterly MDS assessment dated [DATE], revealed the resident had been assessed to have a BIMS score of two (2), indicating severely impaired cognition. Review of the Comprehensive Care Plan for Resident #175 revealed on 11/26/2021 a behavioral care plan for sexually inappropriate behaviors had been initiated. Continued review of the care plan revealed no description of the sexually inappropriate behavior Resident #175 had displayed. Review of the care plan revealed the interventions included: intervene as needed to protect the rights and safety of others, approach in a calm manner, divert attention, and remove from the situation and take to another location as needed. Further review of the care plan revealed additional interventions which included geriatric psychiatric services as needed and to monitor behavioral episodes. Review of the Progress Notes for Resident #175 for the months of November and December 2021 revealed the resident had displayed sexually inappropriate behaviors on 11/22/2021, where he/she groped a staff member's buttocks and made sexual statements. Continued review revealed a Note dated 11/26/2021 which noted Resident #175 was threatening other staff and residents, cursing and making vulgar comments, and was touching staff and other residents. Further review revealed a Note dated 12/01/2021 which documented Resident #175 had made a verbal sexual comment to a staff member, and a Note dated 12/11/2021, which noted the resident made several sexual statements towards staff and pinched staff on the butt. Additional review of the Progress Notes revealed a Note dated 12/20/2021, documenting Resident #175 had exhibited sexually inappropriate behavior by hitting staff on bottoms; and a Note dated 12/27/2021, which recorded the resident as having increased sexual behaviors of making comments to staff. Further review of Resident #175's Comprehensive Care Plan revealed the care plan had not been updated to reflect the sexual behaviors toward resident(s) and staff documented in the Progress Notes. Interview with KMA #3 on 02/09/2022 at 8:30 PM and 02/10/2022 at 9:55 AM, revealed Resident #67 and #175 had been actively engaged in sexual intercourse on 01/15/2022, when she entered the room. She further stated she separated the residents and immediately reported the incident to LPN #10. 4. Review of Resident #67's clinical record revealed the facility admitted the resident on 04/17/2021, with diagnosis including Chronic Diastolic (Congestive) Heart Failure, Atrial Fibrillation and Chronic Obstructive Pulmonary Disease (COPD). Review of the Quarterly MDS assessment dated [DATE], revealed a BIMS score of two (2) which indicated severely impaired cognition. Further review of the MDS revealed the resident had been assessed to have no behaviors. Review of the Comprehensive Care Plan for Resident #175 dated 07/01/2021, revealed the resident had been care planned as at risk for elopement due to attempts to elope from the facility. Review of Progress Notes for July 2021 for Resident #67 revealed the resident had been care planned for wandering around [the] unit, with no other behaviors documented. Further review of Resident #67's care plan revealed no documented evidence of any revisions/updates to address sexual behaviors toward other resident(s). Interview with the facility's Minimum Data Set (MDS) Coordinator on 02/12/22 at 5:32 PM, revealed the facility's Interdisciplinary Team (IDT) had the responsibility to ensure residents' care plans were updated/revised. She stated Resident #67's and Resident #175's care plan should have been updated and revised to reflect any new and/or worsening behaviors. Further interview revealed she was unaware why the resident's care plans were not accurately revised/updated. Interview with the Director of Nursing (DON) on 02/11/2022 at 4:22 PM revealed she expected the MDS staff to update and revise each resident's plan of care and make necessary changes as needed. The DON stated she routinely reviewed resident care plans to ensure their appropriateness. Interview with the Administrator on 02/11/2022 at 04:15 PM revealed she expected revisions be made to each resident's care plan timely and appropriately. The Administrator stated she had not identified any concerns with care plans not being revised when a change occurred. **The facility implemented the following actions to remove the Immediate Jeopardy on 02/19/2022. 1.Incident # 1 occurred on 12/06/2021 involving Residents #174 and #10. The following steps were taken to ensure resident safety. For Resident #174, a skin assessment was completed on 12/06/2021, with no bruising, markings or concerns noted. The Care Plan was reviewed on 12/09/2021 by the Minimum Data Set (MDS) Coordinator, and interventions were updated on the resident's mood care plan. The MD (Medical Doctor) and the resident's POA (Power of Attorney) was notified on 12/06/2021. For Resident #10, the resident was placed on 1:1 supervision on 12/06/2021 and currently remains on 1:1 supervision. Resident #10's medications were reviewed on 12/07/2021 by the Psychiatric Nurse Practitioner and medication changes were made including Paxil started and Viibryd dose decreased. A Psychiatric Services Consult was completed for Resident #10 on 12/07/2021, and follow-up visits were completed on 12/14/2021 and 12/29/2021. The resident's care plan was reviewed by the Interim Director of Nursing (DON) on 12/06/2021 with new interventions added to the resident's psychosocial care plan. The MD and POA were notified of the incident on 12/06/2021. Incident #2 occurred on 12/27/2021 involving Resident #174 and Resident #175. For Resident #174, the Regional Nurse Consultant completed a skin assessment of Resident #174 on 12/27/21 with no concerns noted. Review of documentation revealed the resident's MD and POA were notified on 12/27/21. Resident #174 was discharged per a planned discharge to home on [DATE]. For Resident #175, a skin assessment was completed on 12/27/2021 by the Regional Nurse Consultant with no concerns identified. Resident #175 was provided 1:1 Supervision on 12/27/2021 and the elder was transferred to the hospital on [DATE], then returned to the facility on [DATE]. The resident's MD and Family were notified on 12/27/2021. The resident's care plan was updated on 02/18/2022 related to 1:1 status and the resident's discharge to a behavior unit on 12/27/2021 by the Regional Nurse consultant. Incident #3 occurred on 01/15/2022 involving Resident #67 and Resident #175. Resident #67 was found lying in the bed of elder #175. Both elders had pants off and were engaging in sexual activities. The following steps were taken to ensure resident safety. For Resident #67, a psychosocial follow-up was conducted for seventy-two (72) hours to provide psychosocial support and identify any concerns. The follow-ups were conducted on 01/15/2022, 01/16/2022, and 01/17/2022 by the Administrator. The Unit Manager reviewed the resident's care plan on 01/15/2022, to reflect the needs of the resident and to reflect the psychosocial follow-up. An assessment for physical trauma/injury was completed for Resident #67 via a skin assessment by the Unit Manager on 01/15/2022. The resident's MD and POA were notified of the incident on 01/15/2022. A Dementia Scale Pain Assessment and Pain Monitoring form that assesses the resident for pain by assessing the elders breathing, negative vocalization of pain, facial expressions, body language, and consolability was completed on 01/15/2022 by a Unit Manager with a score of zero (0) which indicated no pain. This assessment was noted to also indicate the resident was not in pain as did the baseline assessment completed on 12/06/2021 by Regional Nurse Consultant. For Resident #175, a skin assessment was completed on 01/15/2022 by a Unit Manager with no concerns noted. The resident was placed on 1:1 Supervision on 01/15/2022 and remained on 1:1 supervision until the resident was discharged from the facility on 02/22/2022. The resident was transferred to the hospital on [DATE] and returned 01/26/2022 and remained on 1:1 supervision until transferred to the hospital on [DATE] and returned on 02/10/2022. The Resident was then placed on 1:1 supervision upon return from the hospital and remained 1:1 until the resident was discharged from the facility on 02/22/2022. The resident's MD and Family were notified of the incident on 01/15/2022. The Administrator updated the resident's care plan on 01/15/2022 to reflect the resident's 1:1 status. The Housekeeper was initially educated on the abuse policy on 01/19/2022 by the facility Administrator which included protection of the resident and the Housekeeper was educated on the abuse policy on 2/16/2022 by the Staff Development Coordinator. 2. Residents residing in the facility have been assessed for any sign/ symptoms of potential abuse. Residents with a Brief Interview for Mental Status (BIMS) score of greater that eight (8) were interviewed by the Administrator and/or Unit Manager/Staff Development Coordinator for any concerns starting on 02/14/2022 and completed on 2/16/2022 with no issues identified. Residents currently residing in the facility with a BIMS of less than eight (8) were physically assessed by the Administrator, Unit Manager or Staff Development Coordinator for any signs and symptoms of potential abuse starting on 02/14/2022 with no concerns identified. Abuse/neglect audits, assessments, interviews, and questionnaires were reviewed by the Regional Nurse Consultant or Regional [NAME] President (RVP) starting on 02/14/2022 and completed on 02/16/2022 for any indications of potential abuse concerns. No issues or concerns were identified. 3. Charts have been reviewed for all residents residing in the facility by the Independent Risk Manager for any resident status changes to include event managers and change of conditions for the past thirty (30) days starting on 02/14/2022 and completed on 02/16/2022. The charts were also reviewed for any potential abuse allegations that had not been previously reported with no concerns noted. 4. Care plans were reviewed by Regional Nurse Consultant #1, Regional Nurse Consultant #2 and the Behavioral Specialist starting on 02/16/2022 and completed on 02/18/2022 to ensure that the care plans were updated regarding behaviors, wandering and reflected the resident's current cognitive status. 5. All residents residing in the facility will had a BIMS assessment completed to ensure that all residents had an accurate assessment score by the Social Services Director starting on 02/14/2022 and completed on 02/15/2022. 6. Employees were interviewed by the Administrator, Staff Development Coordinator, and the Activities Director regarding any knowledge of unreported abuse or knowledge of any type of sexual relations that had not been previously reported starting on 02/16/2022 and completed on 2/18/2022 with no new concerns noted related to abuse reporting. 7. The Medical Director was notified of all the allegations on 12/06/2021, 12/27/2021, and 01/15/2022 by the Administrator in accordance with abuse reporting. The facility's Medical Director is the physician for Residents #10, Resident #67, Resident #174, and Resident #175. 8. The Senior [NAME] President of Regulatory Compliance educated the facility's Administrator/Regional [NAME] President and the Regional Nurse Consultant on the Center for Medicare/Medicaid Services (CMS) regulations for F610 and F835 on 02/17/2022 and the CMS regulations for F600, F607 and F657 on 02/18/2022 including: F610-responding to allegations of abuse, neglect, exploitation, or mistreatment, the facility must have evidence that all alleged violations are thoroughly investigated, prevent further potential abuse, neglect, exploitation, or mistreatment while the investigation is in progress. Report the results of all investigations to the administrator or his/her designated representative and to the other officials in accordance with state law, including to the state survey agency, within five (5) working days of the incident, and if the alleged violation is verified appropriate corrective action must be taken. F 835, the facility must be administered in manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practical physical, mental, and psychosocial wellbeing of each resident. The facility administration is not limited to the administrator and may also include the facility's governing body, management company, and/ or others identified by the facility as part of the facility administration. CMS's Abuse Critical Pathway and reporting guidelines. F600, residents have the right to be free from abuse, neglect, misappropriation, and exploitation. This includes fr[TRUNCATED]
CRITICAL (J)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Administration (Tag F0835)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, review of the Administrator's Job Description, and review of the facility's policies and proc...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, review of the Administrator's Job Description, and review of the facility's policies and procedures, it was determined the facility failed to ensure it was administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being and protect its residents from abuse/potential abuse. The facility's Administration failed to ensure residents were free from abuse; failed to ensure its abuse policies were implemented; failed to ensure thorough investigations of abuse allegation incidents were conducted; and, failed to implement residents' Comprehensive Care Plans (CPs) for four (4) of four (4) allegations of resident abuse. (Refer to F600, F607, F610, and F656) The facility's failure to ensure it was administered in a manner that enabled it to use its resources effectively and efficiently to protect its residents from abuse/potential abuse, has caused or is likely to cause serious injury, harm, impairment, or death to a resident. Immediate Jeopardy (IJ) was identified on 02/12/2022 and determined to exist on 12/06/2021 at 42 CFR 483.12 Freedom from Abuse, Neglect and Exploitation (F600, F607, and F610), 42 CFR 483.21 Comprehensive Resident Centered Care Plan (F657), and 42 CFR 483.70 Administration (F835). The facility was notified of the Immediate Jeopardy on 02/12/2022. An acceptable Immediate Jeopardy removal plan was received on 02/22/2022, which alleged removal of the Immediate Jeopardy on 02/19/2022. The State Survey Agency determined the Immediate Jeopardy was removed as alleged on 02/19/2022, prior to exit on 02/24/2022, which lowered the scope and severity to D level at 42 CFR 483.12 Freedom from Abuse, Neglect and Explotation, (F600, F607 and F610) 483.21 Comprehensive Resident Centered Care Plans (F657) and 42 CFR 483.70 Administration (F835), while the facility monitors the effectiveness of systemic changes and quality assurance activities. The findings include: Review of the facility's Job Description for the Administrator with a revision date of December 2018, revealed the Administrator was to lead and direct the overall operations of the facility in accordance with government regulations. Review of the facility's policy titled, Abuse, Neglect and Misappropriation of Property with a revision date of 05/08/2019, revealed the Administrator was to investigate all allegations, reports, grievances and incidents that potentially could constitute allegations of abuse, injuries of unknown source, exploitation, or suspicions of crime. Review further revealed the facility's Administrator retained the ultimate responsibility for overseeing and completing the investigations, and to draw conclusions regarding the nature of the incident. 1. Review of the Self-Reported Incident Form dated 01/15/2022, revealed on 01/15/2022, a Kentucky Medication Aide (KMA) reported to the nurse her observation of Resident #67 and Resident #175 inappropriately touching one another. Review of the facility's investigation of the incident dated 01/15/2022, revealed no documented evidence of written statements from KMA #3 or LPN #10 regarding the incident. Interview with KMA #3, on 02/09/2022 at 8:30 PM and 02/10/2022 at 9:55 AM, revealed she had observed Resident #67 and #175 actively engaged in sexual intercourse on 01/15/2022. Review of Resident #67's and Resident #175's clinical record revealed both residents had been assessed as severely cognitively impaired making them unable to consent to sexual activity with another person. Interview with the Administrator, on 02/11/2022 at 11:47 AM, revealed she unsubstantiated sexual abuse for the 01/15/2022 investigation. Interview revealed the Administrator stated the investigation for the 01/15/2022 incident had been unsubstantiated due to Resident #67 and #175 had no willful intent for sexual abuse. Further interview revealed the witnesses had given conflicting statements. 2. Review of the Self-Reported Incident Form dated 12/27/2021, revealed a State Registered Nurse Aide (SRNA) reported to a charge nurse her observation of Resident #175 lying on the bed pulling at the waist of his/her pants, and Resident #174 with his/her blouse disheveled. Review of the Witness Statement completed by the SRNA revealed Resident #174 had been standing behind the door of Resident #175's room with his/her shirt twisted and his/her bra showing through the crisscross of his/her shirt. Continued review revealed the SRNA noted observing Resident #175 on his/her bed with his/her pants down. Review of Resident #174's and Resident #175's clinical records revealed the residents had been assessed as severely cognitively impaired making them unable to consent to sexual activity with another person. Interview with the Administrator, on 02/11/2022 at 11:47 AM, revealed she unsubstantiated sexual abuse for the investigation of the incident on 12/27/2021. Per the Administrator, the investigation for 12/27/2021 incident had been unsubstantiated due to lack of evidence that sexual abuse had occurred. 3. Review of the Self-Reported Incident Form dated 12/06/2021, revealed KMA #1 entered Resident #10's room, and observed Resident #174 lying on the bed with Resident #10 sitting on the bed with his/her hand on Resident #10's thigh. Review of the Summary of Incident documentation revealed KMA #1 observed Resident #174 lying on Resident #10's bed with his/her pants down to the mid-thigh area, with Resident #10 seated at the head of the bed with his/her pants down to the knees and his/her hand on Resident #174's thigh. Review of Resident #10's and Resident #174's clinical records revealed the facility had assessed both residents as severely cognitively impaired, and unable to consent to sexual activity with another person. Interview with the facility's former Administrator, on 02/11/2022 at 5:05 PM, revealed she unsubstantiated sexual abuse for the investigation of the 12/06/2021 incident involving Resident #174 and Resident #10. Per the Administrator, she unsubstantiated sexual abuse as when she interviewed staff regarding the incident they stated nothing had happened as far as physical contact aside from Resident #10's hand on Resident #174's thigh. Further interview revealed skin assessments had been completed for both residents and there was no evidence of sexual abuse. 4. Review of the facility's Incident Report dated 12/21/2021, revealed KMA #1 found Resident #174 in Resident #37's room with water on his/her face, and Resident #37 holding an empty cup. Continued review revealed the KMA also observed both residents pulling each other's hair. Further review revealed Resident #37 had been placed on one (1) on one (1) monitoring and referred for a psychiatric (psych) evaluation due to increased behaviors. However, review further revealed no documented evidence that the facility had identified Resident #174's increased wandering into other resident rooms, or identified that Resident #174 was involved in one (1) prior incident of alleged abuse on 12/06/2021 after wandering into another resident room. Interview with the Unit Manager, on 02/09/22 at 2:44 PM, revealed she was aware of the altercation between Resident #174 and Resident #37 on 12/21/2021. However, the Unit Manager stated no interventions were initiated related to Resident #174's wandering behavior, but Resident #37 was placed on 1:1 monitoring and referred for a psychiatric evaluation. Interview with the Administrator on 02/11/2022 at 4:23 PM, revealed she stated Resident #174 wandered into Resident #37's room on 12/21/2021, and Resident #37 threw water on Resident #174's face, and then the two (2) began pulling each other's hair. Further interview with the Administrator revealed revealed the facility concluded that Resident #37 had been the aggressor because the resident threw water on Resident #174's face, and immediately placed Resident #37 on one (1) to one (1) monitoring. Continued interview with the Administrator revealed Resident #37 was territorial of his/her space and did not like others in his/her space. However, the Administrator stated she did nor consider that Resident #174's wandering into Resident #37's room was the precipitating event that led to the altercation, and therefore failed to implement any action to prevent Resident #174 from being assaulted again if the resident continued to wander into dangerous situations. **The facility implemented the following actions to remove the Immediate Jeopardy on 02/19/2022. 1.Incident # 1 occurred on 12/06/2021 involving Residents #174 and #10. The following steps were taken to ensure resident safety. For Resident #174, a skin assessment was completed on 12/06/2021, with no bruising, markings or concerns noted. The Care Plan was reviewed on 12/09/2021 by the Minimum Data Set (MDS) Coordinator, and interventions were updated on the resident's mood care plan. The MD (Medical Doctor) and the resident's POA (Power of Attorney) was notified on 12/06/2021. For Resident #10, the resident was placed on 1:1 supervision on 12/06/2021 and currently remains on 1:1 supervision. Resident #10's medications were reviewed on 12/07/2021 by the Psychiatric Nurse Practitioner and medication changes were made including Paxil started and Viibryd dose decreased. A Psychiatric Services Consult was completed for Resident #10 on 12/07/2021, and follow-up visits were completed on 12/14/2021 and 12/29/2021. The resident's care plan was reviewed by the Interim Director of Nursing (DON) on 12/06/2021 with new interventions added to the resident's psychosocial care plan. The MD and POA were notified of the incident on 12/06/2021. Incident #2 occurred on 12/27/2021 involving Resident #174 and Resident #175. For Resident #174, the Regional Nurse Consultant completed a skin assessment of Resident #174 on 12/27/21 with no concerns noted. Review of documentation revealed the resident's MD and POA were notified on 12/27/21. Resident #174 was discharged per a planned discharge to home on [DATE]. For Resident #175, a skin assessment was completed on 12/27/2021 by the Regional Nurse Consultant with no concerns identified. Resident #175 was provided 1:1 Supervision on 12/27/2021 and the elder was transferred to the hospital on [DATE], then returned to the facility on [DATE]. The resident's MD and Family were notified on 12/27/2021. The resident's care plan was updated on 02/18/2022 related to 1:1 status and the resident's discharge to a behavior unit on 12/27/2021 by the Regional Nurse consultant. Incident #3 occurred on 01/15/2022 involving Resident #67 and Resident #175. Resident #67 was found lying in the bed of elder #175. Both elders had pants off and were engaging in sexual activities. The following steps were taken to ensure resident safety. For Resident #67, a psychosocial follow-up was conducted for seventy-two (72) hours to provide psychosocial support and identify any concerns. The follow-ups were conducted on 01/15/2022, 01/16/2022, and 01/17/2022 by the Administrator. The Unit Manager reviewed the resident's care plan on 01/15/2022, to reflect the needs of the resident and to reflect the psychosocial follow-up. An assessment for physical trauma/injury was completed for Resident #67 via a skin assessment by the Unit Manager on 01/15/2022. The resident's MD and POA were notified of the incident on 01/15/2022. A Dementia Scale Pain Assessment and Pain Monitoring form that assesses the resident for pain by assessing the elders breathing, negative vocalization of pain, facial expressions, body language, and consolability was completed on 01/15/2022 by a Unit Manager with a score of zero (0) which indicated no pain. This assessment was noted to also indicate the resident was not in pain as did the baseline assessment completed on 12/06/2021 by Regional Nurse Consultant. For Resident #175, a skin assessment was completed on 01/15/2022 by a Unit Manager with no concerns noted. The resident was placed on 1:1 Supervision on 01/15/2022 and remained on 1:1 supervision until the resident was discharged from the facility on 02/22/2022. The resident was transferred to the hospital on [DATE] and returned 01/26/2022 and remained on 1:1 supervision until transferred to the hospital on [DATE] and returned on 02/10/2022. The Resident was then placed on 1:1 supervision upon return from the hospital and remained 1:1 until the resident was discharged from the facility on 02/22/2022. The resident's MD and Family were notified of the incident on 01/15/2022. The Administrator updated the resident's care plan on 01/15/2022 to reflect the resident's 1:1 status. The Housekeeper was initially educated on the abuse policy on 01/19/2022 by the facility Administrator which included protection of the resident and the Housekeeper was educated on the abuse policy on 2/16/2022 by the Staff Development Coordinator. 2. Residents residing in the facility have been assessed for any sign/ symptoms of potential abuse. Residents with a Brief Interview for Mental Status (BIMS) score of greater that eight (8) were interviewed by the Administrator and/or Unit Manager/Staff Development Coordinator for any concerns starting on 02/14/2022 and completed on 2/16/2022 with no issues identified. Residents currently residing in the facility with a BIMS of less than eight (8) were physically assessed by the Administrator, Unit Manager or Staff Development Coordinator for any signs and symptoms of potential abuse starting on 02/14/2022 with no concerns identified. Abuse/neglect audits, assessments, interviews, and questionnaires were reviewed by the Regional Nurse Consultant or Regional [NAME] President (RVP) starting on 02/14/2022 and completed on 02/16/2022 for any indications of potential abuse concerns. No issues or concerns were identified. 3. Charts have been reviewed for all residents residing in the facility by the Independent Risk Manager for any resident status changes to include event managers and change of conditions for the past thirty (30) days starting on 02/14/2022 and completed on 02/16/2022. The charts were also reviewed for any potential abuse allegations that had not been previously reported with no concerns noted. 4. Care plans were reviewed by Regional Nurse Consultant #1, Regional Nurse Consultant #2 and the Behavioral Specialist starting on 02/16/2022 and completed on 02/18/2022 to ensure that the care plans were updated regarding behaviors, wandering and reflected the resident's current cognitive status. 5. All residents residing in the facility will had a BIMS assessment completed to ensure that all residents had an accurate assessment score by the Social Services Director starting on 02/14/2022 and completed on 02/15/2022. 6. Employees were interviewed by the Administrator, Staff Development Coordinator, and the Activities Director regarding any knowledge of unreported abuse or knowledge of any type of sexual relations that had not been previously reported starting on 02/16/2022 and completed on 2/18/2022 with no new concerns noted related to abuse reporting. 7. The Medical Director was notified of all the allegations on 12/06/2021, 12/27/2021, and 01/15/2022 by the Administrator in accordance with abuse reporting. The facility's Medical Director is the physician for Residents #10, Resident #67, Resident #174, and Resident #175. 8. The Senior [NAME] President of Regulatory Compliance educated the facility's Administrator/Regional [NAME] President and the Regional Nurse Consultant on the Center for Medicare/Medicaid Services (CMS) regulations for F610 and F835 on 02/17/2022 and the CMS regulations for F600, F607 and F657 on 02/18/2022 including: F610-responding to allegations of abuse, neglect, exploitation, or mistreatment, the facility must have evidence that all alleged violations are thoroughly investigated, prevent further potential abuse, neglect, exploitation, or mistreatment while the investigation is in progress. Report the results of all investigations to the administrator or his/her designated representative and to the other officials in accordance with state law, including to the state survey agency, within five (5) working days of the incident, and if the alleged violation is verified appropriate corrective action must be taken. F 835, the facility must be administered in manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practical physical, mental, and psychosocial wellbeing of each resident. The facility administration is not limited to the administrator and may also include the facility's governing body, management company, and/ or others identified by the facility as part of the facility administration. CMS's Abuse Critical Pathway and reporting guidelines. F600, residents have the right to be free from abuse, neglect, misappropriation, and exploitation. This includes freedom from corporal punishment, involuntary seclusion and any physical or chemical restraint not required to treat the resident's medical symptoms. Abuse is defined as the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish. F 607, The facility must develop and implement written policies and procedures that prohibit and prevent abuse, neglect, and exploitation of residents and misappropriation of resident property/ Establish policies and procedures to investigate any such allegations and include training as required and establish coordination with the QAPI program as required. F 657, to ensure the timeliness of each resident's person-centered, comprehensive care plan, and to ensure that the comprehensive care plan is reviewed and revised by an interdisciplinary team composed of individuals who have knowledge of the resident and his/her needs., and that each resident and resident representative, if applicable, is involved in developing the care plan and making decisions about his or her care. 9. Starting on 02/17/2022 all allegations of abuse including physical, verbal, mental, sexual, misappropriation, neglect, involuntary seclusions, corporal punishment, injuries of unknown origin, and exploitation would be reviewed by the Regional [NAME] President, Risk Manager, and/or [NAME] President of Clinical Operations to ensure that a complete, thorough, and accurate investigation has been completed for the reportable events for the next 90 days through 05/20/2022. 10. All reportable incidents were reviewed from the last six (6) months from 08/01/2021, through 02/16/2022 by the [NAME] President of Clinical Operations starting on 02/16/2021 and completed on 02/17/2022 with no concerns noted. 11. The facility Administrator, Regional [NAME] President, Regional Nurse Consultant #1 and Regional Nurse Consultant #2, Unit Manager, Business Office Manager, Assistant Business Office Manager, Activities Director, Rehab Service Manager, Scheduler, and the Staff Development Coordinator (SDC) were educated on the abuse policy to include sexual abuse on 02/14/2022 by the Director of Behavioral Health Services. The education included the following: Abuse policy and procedure to include types of abuse, recognizing abuse and reporting abuse with an emphasis on sexual abuse, the federal regulations pertaining to abuse, and the stakeholder's role in prevention, protection, recognition and reporting of abuse. Resident Rights include that resident had the right to be free from abuse The Behavior Management policy includes supervision and interventions to redirect residents when behaviors occur. Care plan policy and procedure, to include appropriately updating the resident's care plan to reflect the resident's current care needs. Change of Condition Policy and Procedure, to include Physician and Family notification Quality Assurance Performance Improvement (QUAPI) policy and procedure to include process improvement and monitoring. 12. Once the facility Administrator, Nursing Supervisors, SDC, Business Office Manager, Social Services Director and Activities Director were educated on (a) Abuse policy and procedure to include types of abuse, recognizing abuse and reporting abuse with emphasis on sexual abuse, the federal regulations pertaining to abuse, and the stakeholder's role in prevention, protection, recognition and reporting of abuse. (b) the resident's right to free from abuse (c) Behavior Management policy to include supervision and interventions to redirect residents when behaviors occur. (d) Care plan policy and procedure, to include appropriately updating the residents' care plan to reflect residents' current care needs. (e) Change of Condition Policy and Procedure, to include Physician and Family notification and (f) the QAPI policy and procedure to include process improvement and monitoring. The Administrator, Nursing Supervisors, SDC, Business Office Manager, Social Services Director and Activities Director were then assigned to re-educate all staff working in the facility, to include agency staff, in small groups which started on 02/15/2022 and was completed by 02/18/2022. On 02/18/2022, certified letters were sent out to the remaining PRN (as needed) staff, staff on vacation, or staff on Family Medical Leave Act (FMLA). No employee will be allowed to work until education is provided, post-test administered, and a score of 100% obtained, if employee did not score 100% on the post-test, then the employee would be immediately re-educated, and the post-test will be re-administered. This education would be included in the orientation process for all newly hired staff members. No newly hired employee will be allowed to work until education is provided, post-test administered, and a score of 100% obtained, if employee did not score 100% on post-test, then employee will be immediately re-educated and post-test re-administered. This process would continue until employee obtains a 100% score on post-test. 13. A staff post-test regarding the above education to include types of abuse, protection of the resident, and notification of abuse including MD notification would be administered daily, starting on 02/19/2022. The test will be administered by the Administrator, DON, Nursing Supervisors, SDC, Business office manager, Assistant Business Office Manager or Activities Director to six (6) different staff members on different shifts daily for two (2) weeks. After two (2) weeks, then four (4) staff member's questionnaires daily to different staff members on different shifts for two (2) weeks. Results of the staff tests will be reported to the Quality Assurance (QA) committee weekly to determine the further need of continued education or revision of the plan. At that time, based on evaluation, the QA Committee would determine at what frequency the staff questionnaire would need to continue. 14. All grievances were reviewed on 02/18/2022 by the Regional Nurse Consultant for the last thirty (30) days to determine if any items documented were a reportable event or if concerns were not resolved. No issues were identified. The Administrator or Director of Nursing would review grievances daily for two (2) weeks starting 02/18/2022, to determine if there were any concerns related to resident abuse. The Administrator would report any allegations of abuse, neglect, or misappropriation to the State Regulatory Officials, Adult Protective Services and the Ombudsman. 15. All incident reports from 11/10/2021 through 02/10/2022 were reviewed on 01/17/2022 by the Independent Risk Manager to identify any concerns related to resident abuse, and no concerns were identified. 16. Starting on 02/19/2022 the facility Administrator, DON, Social Services Director, Assistant Director of Nursing, Staff Development Coordinator and/or Unit Manager would complete five (5) random resident observations/interviews a week to ensure residents are not exhibiting any sign or symptoms of abuse to include but not limited to being tearful, withdrawn, decreased appetite, bruising, anxiety, increased wandering, or displaying fear of staff or other elders. These audits would be ongoing for the next four (4) weeks. 17. Starting on 02/19/2022, five (5) random stakeholders would be interviewed weekly for four (4) weeks to determine if they have any knowledge of any previously unreported abuse or observed any residents exhibiting increased signs and symptoms of abuse to include but not limited to being tearful, withdrawn, decreased appetite, bruising, anxiety, increased wandering, fearful of staff or other elders. 18. Starting on 02/17/2022, all residents returning from a behavioral hospital stay would be reviewed by the Interdisciplinary Team to determine their appropriate level of supervision and/or needed modifications to their plan of care to ensure their needs were met and the needs of peers were also met. This would be ongoing to ensure resident safety. 19. Administrative oversight of the facility would be completed via telephone or in-person by the Regional Nurse Consultant, Regional [NAME] President of Operations, the Director of Clinical Operations, or a member of the regional staff daily for two (2) weeks beginning on 02/12/2022, then weekly for four (4) weeks, then monthly. This would include a review of all abuse allegations and events/incidents that occurred in the previous twenty-four (24) hours, any grievances filed, and stakeholder post-tests. 20. Starting the week of 02/12/2022, a QA meeting would be held daily for seven (7) days then weekly for four (4) weeks, then monthly for recommendations and further follow-up regarding the above-stated plan. A QA meeting was held on 02/11/2022 and an action plan was formulated and implemented at that time. On 02/12/2022, a second Quality Assurance meeting was held to review the current plan for any needed revisions, compliance and/or further education. At that time, based upon evaluation, the QA Committee would determine at what frequency any ongoing audits would need to continue. The Administrator has the oversight to ensure an effective plan was in place to ensure each resident's wellbeing as well as an effective plan to identify facility concerns and implement a plan of correction to involve all staff of the facility. Corporate Administrative oversight of the QA meetings would be completed by the Regional [NAME] President of Operations, or a member of regional staff daily until the removal of immediacy beginning 02/12/2022 and then daily for seven (7) days, then weekly for four (4) weeks, then monthly. **The State Survey Agency verified the facility implemented the following corrective actions to remove the Immediate Jeopardy on 02/19/2022 as alleged: 1.Observations on 02/23/2022, revealed Resident's #10 and Resident #174 were not interviewable due to cognitive impairment. Review of facility documentation and interview with the Unit Manager on 02/24/2021 at 2:14 PM, revealed she completed a skin assessment, on Resident #174 on 12/06/2021, with no concerns identified. Further review revealed the resident's POA, and MD were notified on 12/06/2021 of the incident. Review of a Psychiatric Assessment revealed the resident was assessed by Psychiatric Services on 12/07/2021, and new medications were initiated on 12/09/2021. Review of Resident #174's care plan revealed on 12/09/2021, the care plan was updated to include Mood/Anxiety interventions with a goal for the Resident to experience a reduction of relief from signs and symptoms of anxiety such as, restlessness, poor impulse control, fear/apprehension. Review of Resident #10's medical record, dated 02/23/2022, revealed Resident #10 was placed on 1:1 supervision on 12/06/2021 and remained on 1:1 supervision until 01/07/2022. Observation on 02/23/2022 revealed the facility placed the resident on every fifteen (15) minute supervision since 01/07/2022. Observation of Resident #10 on 02/23/2022, at 3:28 PM revealed the resident was in his/her room sitting at the bedside with a Personal Care Attendant (PCA) present. Further review of documentation and interview with the Unit Manager on 02/24/2021 at 2:14 PM, revealed she completed a review of Resident #10's care plan 12/06/2021 with no concerns identified. Review of a Psychiatric Assessment for Resident #10, on 12/07/2021 completed by a Psychiatric Mental Health Nurse Practitioner (PMHNP) revealed the resident's Viibryd dosage was decreased from 20 milligrams daily to 10 milligrams daily for seven (7) days and then the medication was discontinued. On 12/14/2021, the resident was again seen by the PMHNP, and Paxil was initiated daily. The PMHNP notes revealed a collaboration with a Psychiatrist and Advanced Practice Registered Nurse (APRN) and an additional visit on 12/29/2021. Record review revealed the resident's care plan was updated on 12/06/2021 with new interventions added to the identified problem of psychosocial wellbeing section of the care plan. Review of facility documentation revealed Resident #174 was involved in a second incident with Resident #175, on 12/27/2021. Review of documentation revealed a skin assessment was completed for Resident #174 on 12/27/2021 by the Regional Nurse Consultant, with no concerns identified. Further record review revealed Resident #174 was discharged home as planned on 12/28/2021. Review of documentation revealed Resident #175 had a skin assessment completed on 12/27/2021 with no concerns identified. Further review revealed the resident was transferred to the hospital on [DATE], then returned to the facility on [DATE]. Review of Resident #175's medical record revealed the resident's MD and family were notified of the transfer on 12/27/2021. On 01/15/2022, another incident with Resident #175 occurred and a skin assessment was completed on 01/15/2022 by the Unit Manager with no concerns identified. Review of the Behavior monitoring log revealed Resident #175 was placed on 1:1 supervision on 1/15/2022 and transferred to the Hospital. Continued review revealed the resident returned to the facility on [DATE] and was again transferred to the hospital on [DATE]. Resident #175 returned to the facility on [DATE] and was discharged from the facility on 02/22/2022. Review of a facility investigation revealed Resident #67, who had a BIMS score of six (6) was involved in an incident on 01/15/2022 with Resident # 175. Resident #67, an Observation on 02/23/2022, at 3:35 PM, revealed the resident was sitting in the common area and was obviously cognitively impaired. Record review revealed the Administrator had completed a psychosocial follow-up with Resident #67 on 01/15/2022, 01/16/2022, 01/17/2022 with no concerns noted. Interview with the Unit Manager on 02/24/2022 at 2:14 PM revealed she had completed a physical trauma/injury assessment for Resident #67 on 01/15/2022, and no concerns were noted. Review of Resident #67's Care plan revealed it was reviewed by the Unit Manager on 01/15/2022 and it reflected the needs of the resident and the psychosocial follow-ups which had been completed on 01/15/2022, 01/16/2022, and 01/17/2022. Review of the Dementia Scale Pain Assessment and Pain Monitoring form for Resident #67 revealed the assessment was completed on 01/15/2022 by a Unit Manager with a score of zero(0) which indicated no pain. Resident #175, review of his/her skin assessment dated [DATE], revealed the skin assessment was completed on 01/15/2022 with no concerns identified. Review of the facility's behavior monitoring log revealed Resident #175 was placed on 1:1 supervision on 1/15/2022 and then transferred to the hospital. Continued review of Resident #175's medical record revealed the resident returned to the facility on [DATE] and went back out to the hospital on [DATE] and returned to the facility on [DATE]. Resident #175 was discharged from the facility on 02/22/2022. Review[TRUNCATED]
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

Based on interview, record review, and review of the facility's policy, it was determined the facility failed to notify the Physician when a change occurred in a resident, and there was a need to alte...

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Based on interview, record review, and review of the facility's policy, it was determined the facility failed to notify the Physician when a change occurred in a resident, and there was a need to alter the resident's treatment for one of thirty-five (35) sampled residents (Resident #18). Resident #18 had orders to notify the physician when the resident's blood glucose level was greater than 400 milligrams per deciliter (mg/dl). However, the facility failed to notify the resident's physician on 11/17/2021, 12/18/2021, 01/01/2022, 01/04/2022, and on 02/08/2022, when Resident #18's blood glucose level was elevated above 400 mg/dl. The findings include: Review of the facility's policy titled, Change of Condition, revised 11/06/2019, revealed the facility was to evaluate and document changes in a resident's physical and/or mental health, or psychosocial status. Further review revealed staff were to effectively relay information to the Physician when there was a need to alter treatment. Review of Resident #18's medical record revealed the facility re-admitted the resident on 01/18/2021, with diagnoses including Diabetes Mellitus, Peripheral Vascular Disease, Hyperlipidemia and Hypertension. Review of Resident #18's Annual Minimum Data Set Assessment, dated 12/02/2021, revealed the facility assessed the resident to have a Brief Interview for Mental Status score of fifteen (15) revealing the resident was cognitively intact. Review of Resident #18's Comprehensive Care Plan dated 07/20/2020, revealed an intervention to notify the medical doctor for blood glucose levels above 400 mg/dl. Review of physician orders for Resident #18 dated 09/08/2021, revealed an order beginning for staff to administer the resident Novolog U-100 Insulin per sliding scale (the amount of insulin administered was dependent on blood glucose level) before meals and at bedtime. Further review of the sliding scale order revealed if the resident's blood glucose level was greater than 400 mg/dl, staff was to notify the resident's physician. Review of Resident #18's medical record revealed staff documented the resident's blood glucose level, on 11/17/2021 at 11:15 AM and 12/18/2021 at 11:15 AM, was high, on 01/01/2022 at 09:00 PM, it was documented as 401 mg/dl, on 01/04/2022 at 11:15 AM, it was documented as 411 mg/dl, and on 02/08/2022 at 09:00 PM staff documented the resident's blood glucose level as 455 mg/dl. However, there was no evidence found to indicate the facility notified the resident's physician of the increased blood glucose levels. Interview with Licensed Practical Nurse (LPN) #8, on 02/11/2022 at 11:51 AM, revealed she could not remember if she notified Resident #18's physician on 11/17/2021 at 11:15 AM that the resident's glucose level was reading high. However, the LPN stated she should have notified the resident's physician. Interview could not be conducted with LPN #11, who documented Resident #18's blood glucose as high on 12/18/2021 at 11:15 AM, due to the LPN being employed through an agency and the facility did not have a working phone number for the LPN or the agency who had employed her. Interview with LPN #7, on 02/11/2022 at 11:44 AM, revealed it was an oversight and she should have called Resident #18's physician on 01/01/2022 at 09:00 PM when the resident's blood glucose was 401 mg/dl. A telephone interview was attempted, on 02/11/2022 at 11:40 AM and 2:20 PM with LPN #9, who had documented Resident #18's blood glucose level as 455 mg/dl, on 02/08/2022 at 09:00 PM and 411 mg/dl on 01/04/2022 at 11:15 AM. However, there was no answer and no option to leave a message. Interview with Resident #18, on 02/11/2022 at 10:02 AM, revealed staff obtained his/her blood glucose levels as ordered, and that his/her level was usually 200 mg/dl to 300 mg/dl. However, Resident #18 stated there were times when his/her levels were over 400 mg/dl. Continued interview revealed Resident #18 liked to drink Mountain Dew, which was usually when his/her blood glucose levels were elevated above 400 mg/dl. The resident stated the facility provided him/her with nutritional counseling. Resident #18 was unaware if staff notified the physician when his/her glucose level was elevated above 400 mg/dl. Interview with Resident #18's physician, on 02/11/2022 at 11:19 AM, revealed he could not ever recall being notified of Resident #18's glucose levels being above 400 mg/dl or greater. The physician stated he expected facility staff to follow his orders and notify him accordingly. Interview with the Director of Nursing (DON), on 02/11/2022 at 4:22 PM, revealed she expected staff to follow physician's orders and notify the physician as ordered or when the resident's condition warranted. The DON stated she had not identified any concerns with residents' blood glucose levels being elevated and of staff not notifying the residents' physicians. Interview with the Administrator, on 02/11/2022 at 4:15 PM, revealed she expected nurses to notify the resident's physician when the resident had a change in condition or there was an order to do so.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

Based on interview, record review, and facility policy review, it was determined the facility failed to implement the Comprehensive Care Plan for one (1) of thirty-five (35) sampled residents (Residen...

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Based on interview, record review, and facility policy review, it was determined the facility failed to implement the Comprehensive Care Plan for one (1) of thirty-five (35) sampled residents (Resident #18). The facility had developed a plan of care for Resident #18 related to Diabetes Mellitus. Interventions to be followed by staff included notifying the resident's physician when his/her blood glucose level was above 401 milligrams per deciliter (mg/dl). However, on five (5) occasions from 11/17/2021 through 02/08/2022, the resident's blood glucose was above 401 mg/dl, but staff failed to follow the resident's plan of care and did not notify the resident's physician. The findings include: Review of the facility's policy titled, Comprehensive Care Plans, revised 07/19/2018, revealed care plan interventions were implemented after consideration of the resident's problem areas and their causes. The interventions will be actions, treatments, or procedures to meet the objectives toward achieving resident goals. Review of Resident #18's medical record revealed the facility re-admitted the resident on 01/18/2021 with diagnoses including Diabetes Mellitus, Peripheral Vascular Disease, Hyperlipidemia and Hypertension. 0 Review of physician orders for Resident #18, dated 09/08/2021, revealed staff were to contact Resident #18's physician the resident's blood glucose level was above 401 mg/dl. Review of Resident #18's Comprehensive Care Plan 07/20/2020, revealed the resident had Diabetes and health related complications. Further review of the Care Plan revealed the resident was at risk for unstable blood glucose levels, which would be evident by increased thirst, headaches, blurred vision, increased urination, fatigue, weight loss and elevated blood glucose levels greater than 180 mg/dl. (Greater than 125 mg/dl normal). Continued review of the Care Plan revealed staff was to notify Resident #18's physician anytime the resident's blood glucose level was greater than 401 mg/dl. Continued review of Resident #18's medical record revealed on 11/17/2021, 12/18/2021, 01/01/2022, 01/04/2022, and 02/08/2022, Resident #18's blood glucose levels were documented as greater than 401 mg/dl, however, the staff did not notify the resident's physician. Observations of Resident #18 on daily during the survey on 02/08/2022, 02/09/2022, 02/10/2022 and 02/11/2022 revealed no signs and symptoms of hyperglycemia. Interview with Resident #18 on 02/11/2022 at 10:02 am revealed the Resident acknowledged being non-compliant with diabetic nutritional guidelines and stated he/she liked to drink Mountain Dew. Interview with Licensed Practical Nurse (LPN) #7 on 02/11/2022 at 11:44 AM, revealed she obtained Resident #18's blood glucose level on 02/11/2021 at 11:44 AM, when the resident's blood glucose was 401 mg/dl. Although LPN #7 stated she was aware of the interventions listed on the resident's diabetic care plan, including notifying the physician, she stated she failed to follow the care plan and did not notify the physician. Interview with LPN #8 on 02/11/2022 at 11:51 AM revealed, she obtained Resident #18's blood glucose level on 11/17/2021, when the glucometer (machine which measures blood glucose levels) would only read high. Although LPN #8 stated she was knowledgeable of the resident's diabetic care plan and that she was to notify the resident's physician when his/her blood glucose level was greater than 401 mg/dl, she acknowledged there was no evidence that she had notified the physician on 11/17/2021. Interview with the Director of Nursing (DON) on 02/11/2022 at 4:22 PM revealed she expected the nurses to follow each resident's plan of care and make necessary documentations regarding the interventions listed on the resident's plan of care. The DON stated she routinely reviewed resident care plans to ensure their appropriateness and stated care plan interventions should be followed by all staff. The DON stated she had not identified any concerns with resident care plans not being followed. Interview with the Administrator on 02/11/2022 at 04:15 PM revealed she expected staff to implement all interventions on resident care plans, unless there was a specific reason not to do so. The Administrator stated she had not identified any concerns with care plans not being followed for residents.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Quality of Care (Tag F0684)

Could have caused harm · This affected 1 resident

Based on observation, interview, record review and facility policy review, it was determined the facility failed to ensure residents received care and treatment in accordance with accepted standards o...

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Based on observation, interview, record review and facility policy review, it was determined the facility failed to ensure residents received care and treatment in accordance with accepted standards of practice to treat and prevent adverse events related to Hyperglycemia (high blood sugar) for one (1) of thirty-five (35) sampled residents (Resident #18). Resident #18's Blood glucose levels were elevated above 400 mg/dl (normal range below 125) on 11/17/2021, 12/18/2021, 01/04/2022 and on 02/08/2022. However, there was no evidence found to indicate that the resident's condition was monitored after the levels were obtained, that staff rechecked the resident's glucose levels, or called the resident's physician to obtain further orders for evaluation and treatment of the resident's condition. The findings include: Review of the facility's policy titled, Aspects of Care, undated, revealed medical services would be provided for all residents in a manner to achieve and maintain optimal standards of quality of care and professional services. The policy further revealed clinical services would be provided for resident care twenty-four (24)hours per day. Review of the clinical record for Resident #18 revealed the facility readmitted the resident on 01/18/2021, with diagnoses which included Hypertension, Diabetes Mellitus, Hyperlipidemia, and Peripheral Vascular Disease. Review of Resident #18's Comprehensive Care Plan revealed the resident had been care planned for a health related complication of Diabetes and was at risk for unstable blood glucose as evidenced by Hyperglycemia with signs and symptoms of increased thirst, headaches, blurred vision, increased urination, fatigue, weight loss and elevated blood glucose levels greater than 180 mg/dl. Further review revealed the facility had care planned Resident #18 with interventions which included to notify the medical doctor for increased blood glucose readings above 400 mg/dl, and to observe for and report signs and symptoms of Hyperglycemia to the physician. Review of the Physician's orders for Resident #18 revealed an order beginning 09/08/2021 for Novolog Flexpen U-100 Insulin (insulin aspart u-100) insulin pen 100 unit/ml (3 ml); amount. Continued review of the Novolog Flexpen order for Resident #18 revealed a Sliding Scale for the insulin which was documented as follows: if Blood Sugar was less than 60 mg/dl, call Medical Doctor; if Blood Sugar was 150 mg/dl to 200 mg/dl, give 2 units; if Blood Sugar was 201 mg/dl to 250 mg/dl, give 4 units; if Blood Sugar was 251 mg/dl to 300 mg/dl, give 6 units; if Blood Sugar was 301 mg/dl to 350 mg/dl, give 8 units; if Blood Sugar was 351 mg/dl to 400 mg/dl, give 10 units; if Blood Sugar was greater than 400 mg/dl, give 12 units; if Blood Sugar was greater than 401 mg/dl, call the Medical Doctor. Further review of the insulin order revealed Special Instructions which stated: Obtain blood glucose levels and follow Sliding Scale Insulin schedule before meals and at bedtime; at 7:00 AM, 11:15 AM, 5:00 PM, 9:00 PM. Continued review of the clinical record revealed Resident #18's blood glucose levels were documented in the medication administration history. Review of the medication administration history revealed nursing staff had documented Resident #18's blood glucose on 11/17/2021 was High, which indicated the resident's blood glucose was higher than the machine's range to read (typically greater than 600 mg/dl); 12/18/2021 High; 01/01/2022 401 mg/dl; 01/04/2022 411 mg/dl; and on 02/08/2022 455 mg/dl. However, there was no evidence found to indicate that the resident's condition was monitored after the levels were obtained, that the resident's blood glucose levels were rechecked, or that the levels were documented in the resident's nursing progress notes, to ensure other clinical staff were aware of the increased levels so monitoring the resident for complications occurred. In addition, there was no evidence the resident's physician was notified of the resident's increased blood glucose levels. Interview with Resident #18 on 02/11/2022 at 10:02 AM, revealed staff obtained his/her blood glucose levels as ordered. Continued interview revealed his/her blood glucose readings were usually 200 mg/dl to 300 mg/dl; however, stated he/she did have episodes of his/her blood glucose readings being over 400 mg/dl. Resident #18 revealed she was non-compliant with his/her diabetic nutritional recommendations and liked to drink Mountain Dew. Further interview revealed when the resident drank Mountain Dew, his/her blood glucose levels would increase at times to over 400 mg/dl. Resident #18 further revealed he/she was unaware if staff notified the medical doctor or if they assessed him/her for signs and symptoms of Hyperglycemia. Interview with Licensed Practical Nurse (LPN) #8, on 02/11/2022 at 11:51 AM, revealed she could not remember if she monitored Resident #18 for complications related to high glucose levels on 11/17/2021, or if she had rechecked the resident's levels to ensure they were declining and not increasing. The LPN stated Resident #18 often had increased blood glucose levels due to his/her non-compliance with dietary recommendations. LPN #8 stated she did not know why she did not document the blood glucose reading in the progress notes and only documented the blood glucose reading in the medication administration record. LPN #8 further revealed she should have notified the resident's physician of the elevated blood glucose reading per the order. Interviews were attempted, on 02/11/2022 and 02/12/2022, by phone with LPN #11, who documented on 12/18/2021 at 11:15 AM, that Resident #18's blood glucose reading wasHigh. However, the telephone calls were not answered. Interview with LPN #7, on 02/11/2022 at 11:44 AM, revealed she had not preformed any special monitoring of Resident #18, on 01/01/2022 at 09:00 PM, when the resident's blood glucose level was 401 mg/dl. The LPN stated she could not recall if she rechecked the resident's levels again that night. LPN #7 stated it was an oversight and she should have followed-up on the resident's condition, called the physician and documented the resident's increased blood glucose level in the resident's nursing notes. Interview was attempted by phone, on 02/11/2022 with LPN #9, however there was no answer and there was no mechanism to leave a message. The medication administration record revealed LPN #9 had obtained a blood glucose reading of 411 mg/dl on 01/04/2022 at 11:15 AM and a blood glucose reading of 455 mg/dl, on 02/08/2022 at 09:00 PM. However, there was no evidence found that LPN #9 monitored Resident #18's condition for complications from the increased blood glucose level, called the physician, rechecked the levels or documented the levels in the resident's nursing notes. Interview with the Director of Nursing (DON), on 02/11/2022 at 04:22 PM, revealed she expected the nurses to conduct monitoring of a resident's condition when the resident had an increased blood glucose level. Continued interview revealed she also expected the nurses to follow residents' care plans and to document any abnormalities in a resident's nursing notes. The DON revealed she monitored residents' care provision by reviewing their Progress Notes, change of condition events and speaking with the staff. However, she stated if the resident's condition was not accurately documented, she could miss concerns with the resident. Interview with the Administrator, on 02/11/2022 at 04:15 PM, revealed she expected nurses to conduct appropriate nursing assessments and monitor a resident's condition when warranted, including when blood glucose levels were elevated. The Administrator stated she monitored for quality of care by reviewing new orders, reviewing staffs' documentation and making rounds of the facility.
Apr 2019 4 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observation, interview, and review of facility Policy, it was determined the facility failed to follow standard precautions to prevent the spread of infection for one (1) of twenty-one (21) s...

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Based on observation, interview, and review of facility Policy, it was determined the facility failed to follow standard precautions to prevent the spread of infection for one (1) of twenty-one (21) sampled residents (Resident #13). Observation of the lunch meal service, on 04/09/19, revealed a State Registered Nurse Assistant (SRNA) handled Resident #13's sandwich with her bare hands. The findings include: Review of the facility Hand Washing Policy, undated, revealed staff were to wash hands prior to working with food substances. Additionally, gloves were to be worn when working with food to avoid contact with hands. Further review of the Policy, revealed gloves were to be worn when touching any ready to eat food. Observation of SRNA #1, on 04/09/19 at 12:19 PM, during lunch meal service, revealed SRNA #1 failed to perform hand hygiene and don gloves prior to handling Resident #13's ready to eat sandwich. Interview with SRNA #1, on 04/09/19 at 12:25 PM, revealed she had received training related to hand washing and hand hygiene related to food handling, and was aware of the facility's policy related to hand washing. Continued interview revealed the process for proper food handling was to wash hands and don gloves prior to touching any ready to eat food items. Further, she stated she should have washed her hands and donned gloves prior to handling Resident #13's sandwich, instead of touching food with her bare hands in order to prevent cross contamination. Interview with the Unit Manager, on 04/11/19 at 11:21 AM, revealed it was her expectation for nursing staff to wash their hands and don gloves prior to touching food. Additional interview revealed SRNA #1 had received training related to handwashing and food handling and should have washed her hands and donned gloves before touching Resident #13's sandwich. Further interview revealed these expectations were to protect residents from cross contamination and to maintain infection control. Interview with the Director of Nursing, on 04/11/19 at 2:23 PM, revealed it was her expectation for nursing staff to use proper hand hygiene and don gloves prior to touching food. Continued interview revealed SRNA #1 should have washed her hands and donned gloves prior to touching Resident #13's ready to eat sandwich. Further interview revealed it was important to maintain infection control during meal service in order to decrease the risk of spreading germs from resident to resident and staff to resident. Interview with the Administrator, on 04/11/19 at 3:56 PM, revealed it was her expectation for all staff to wash their hands, and don gloves before touching food, and never touch food with their bare hands. Per interview, nursing staff were provided education upon hire and ongoing education related to food handing and SRNA #1 should have washed her hands and put on gloves before handling the resident's sandwich. Further interview revealed maintaining hand hygiene was an important part of infection control during meal services.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of the facility's Policies and procedures, it was determined the facility failed to ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and review of the facility's Policies and procedures, it was determined the facility failed to ensure proper storage of drugs and biologicals. Observation on 04/09/19 of the Medication Storage room for the Recovery Hall, revealed the room was unorganized and cluttered with supplies and boxes of liquid supplement and tube feeding haphazardly stored and totes of discontinued medications sitting directly on the floor. Also the Recovery Medication Cart #1, had sticky liquid medication bottles with medication running down the sides of each bottle, and the labels and bottles were discolored. The cart also contained one (1) Ventolin HFA Inhaler, ninety (90) micrograms (mcg) which had been removed from the foil overwrap and had no open date; one (1) Symbicort Inhaler, 164.5 mcg which was in use with no open date; one (1) Breo Ellipta (fluticasome - furoate and vilanterol Inhaler, 125 mcg which was in use with no open date; and one (1) bottle of Assure Normal Control Solution and one (1) bottle of Assure High Control Solution, both of which were open with an open date of 12/15/18 and were expired. Additionally, observation on 04/19/19 of the Fellowship Medication Cart #1, revealed one (1) vial of opened Levemir Insulin with no open date on the vial or box; one (1) vial of Humulin 70/30 Insulin with no open date on the vial or box; one (1) Tresiba Flex Touch Insulin pen with no open date on the pen; and one (1) bottle of Lantaprost 0.005% eye drops with no open date on the bottle or box. Furthermore, observation on 04/19/19 of the Medication Storage room for Memory Lane Hall, revealed three (3) Central Line kits containing two (2) antiseptic swab sticks, one (1) alcohol swab stick, and an alcohol prep pad protective wipe with an expiration date of 03/31/18. Also, the Memory Lane Medication Cart #1, contained one (1) tube of Mupirocin Ointment USP 2%, which was opened with no open date; and one (1) container of magic butt cream, which was opened with no open date. In addition, the Memory Lane Medication Cart #2, contained one (1) bottle of Prednisone 1% eye drops, which was opened with no open date on the bottle or box. Moreover, observation on 04/09/18 of the Reflections Medication Cart, revealed one (1) bottle of Assure Normal Control Solution and one (1) bottle of Assure High Control Solution which were open with an open date; however, were expired past ninety (90) days. The findings include: Review of the facility's Policy titled, Medication Storage, dated 2007, revealed medications and biologicals were to be stored properly, following manufacturer's guidelines to maintain their integrity and support safe effective drug administration. Continued review revealed Insulin products should be dated on the vials and pens when first used. Additionally, Medication Storage should be kept clean, well lit, organized and free of clutter, and would be monitored on a regular basis as a Quality Assurance measure. Further review revealed outdated, contaminated, discontinued Medications were to be immediately removed from stock. Review of the facility Policy titled, Medications with Special Expiration Date Requirements dated 2007, revealed medications should be dated on the container with the date of opening. Opened vials of Humulin Insulin may be stored in the refrigerator or at room temperature in a cool place for up to twenty-eight (28) days. Levemir Insulin may be stored in the refrigerator or at room temperature in a cool place for up to forty-two (42) days. Ventolin HFA Inhaler may be stored twelve (12) months after removing from foil overwrap. Eye drops should be discarded sixty (60) days after opening. Additional review of the Policy, revealed Tresiba Insulin was not included within the Expiration Date Requirements; however, Tresiba Manufacturer's Instructions recommended Insulin in use to be thrown away after fifty-six (56) days, even if insulin remained and the expiration date had not passed. Symbicort and Breoelipta Inhalers were not included within the Expiration Date Requirements; however, Manufacturer's Instructions recommended Symbicort was to be discarded ninety (90) days after opening and Breo Ellipta (fluticasome - furoate and vilanterol was to be discarded forty-five (45) days after opening. Review of the Assure Dose Control Solution Reference Sheet, dated 2014, revealed the normal and high control solutions expire and should be discarded ninety (90) days after they were first opened. 1. Observation on 04/09/19 at 10:24 AM, of the Medication Storage room for the Recovery Hall, revealed the room was unorganized and cluttered with supplies haphazardly stored including catheter bags, gauze, syringes, tubing, IV supplies, boxes of liquid supplement and tube feeding. There was also totes of discontinued medications sitting directly on the floor against shelving. 2. Observation on 04/09/19 at 10:35 AM, of the Recovery Medication Cart #1, revealed liquid medication bottles had medication running down the sides of each bottle, were sticky to the touch on the sides and lids, and the labels and bottles were discolored. A white towel was noted folded and placed in the bottom of one Medication Cart drawer underneath liquid bottles, catching spillage under the bottles. Additional observation revealed one (1) Ventolin HFA Inhaler, ninety (90) micrograms (mcg) had been removed from the foil overwrap and had no open date; one (1) Symbicort Inhaler, 164.5 mcg was in use with no open date; and one (1) Breo Ellipta (fluticasome - furoate and vilanterol Inhaler, 125 mcg was in use with no open date. Further, one (1) bottle of Assure Normal Control Solution and one (1) bottle of Assure High Control Solution were open with an open date of 12/15/18, and were expired. Interview with Registered Nurse (RN) #1, on 04/09/19 at 11:00 AM, revealed she was assigned to the Recovery Hall. Per interview, Medication Storage rooms were stocked by the Supply Clerk daily; however, it was the responsibility of direct care nurses to ensure Medication Storage rooms were clean, organized, and uncluttered. Continued interview revealed she was aware of the facility policy to ensure the Medication Storage rooms were organized and supplies were maintained as per Professional Standards. Further interview with RN #1, revealed Medication Carts were audited for proper labeling and storage, expired medications, and cleanliness each Wednesday by the Unit Manager, and at shift change by the direct care nurses. Per interview, when inhalers, or glucose control solutions were added to the medication cart and opened, the open date should be marked on the inhaler or control solution and they should be discarded upon expiration. Continued interview revealed it was important to date drugs and biologicals when opened in order to know the discard date as several medications had special expiration dates once opened and in use. Further interview revealed staff should not administer medication if they could not determine when it was opened to ensure a resident was not given medication that had lost stability. Interview with Licensed Practical Nurse (LPN) #2, on 04/10/19 at 8:50 AM, revealed she was assigned to the Recovery Unit. Per interview, the nurse assigned to the medication cart was responsible to audit the medication carts to ensure medications were stored and labeled appropriately with open dates, and to ensure expired medications were discarded, as well as to ensure all medications were clean and organized. Additional interview revealed audits of the medication carts were completed weekly on Wednesdays by the Unit Managers. Per interview, all routes of medication should be dated with an open date including inhalers, eye drops, insulins, liquids etc. Further interview revealed glucometer control solutions should be dated when opened as they expired ninety (90) days after the open date. LPN #2 stated, it was a standard of practice to label multi-dose medications and biologicals with the open date to ensure they were used within the expiration date and to ensure stability. Interview with LPN #6, on 04/11/19 at 11:37 AM, revealed she was the Unit Manager on the Recovery Unit. Per interview, mutli-dose medications should be marked with the open date after opening to ensure staff were aware of when the medication expired including inhalers. Per interview, Glucose Control Solutions should also be dated when opened and discarded after ninety (90) days. Continued interview revealed nurses assigned to the medication carts were responsible to mark open dates on medications and to remove them when expired. Additionally, as Unit Manager, she completed a weekly audit of the Medication Carts on her unit and had identified nurses were not consistently labeling some multi-dose medications with open dates. Per interview, open dates were important to ensure residents receive medications that were effective as expired medications could have compromised stability. She further stated liquid medication bottles should be wiped clean of drips or spills after use by the nurse to ensure safety; to ensure the labels remain intact and to ensure infection control was maintained. 3. Observation on 04/19/19 at 10:45 AM, of the Fellowship Medication Cart #1, revealed one (1) vial of opened Levemir Insulin with no open date on the vial or box; one (1) vial of Humulin 70/30 Insulin with no open date on the vial or box; one (1) Tresiba Flex Touch Insulin pen with no open date on the pen; and one (1) bottle of Lantaprost 0.005% eye drops with no open date on the bottle or box. Interview with RN #2, on 04/09/19 at 11:19 AM, revealed she was assigned to the Fellowship Medication Cart #1. Continued interview revealed all routes of medications, including insulins and eye drops should have open dates noted on the vials or bottles. Additional interview revealed the open dates were used to ensure residents received medications that were effective and stable and not expired. Further, it was the Unit Manager's and the direct care nurse's responsibility to audit medication carts. 4. Observation on 04/19/19 at 12:00 PM, of the Medication Storage room for Memory Lane Hall, revealed three (3) Central Line kits containing two (2) antiseptic swab sticks, one (1) alcohol swab stick, and an alcohol prep pad protective wipe with an expiration date of 03/31/18. Further observation revealed one (1) kit had been opened and most content items had been removed. 5. Observation on 04/09/18 at 12:15 PM, of the Memory Lane Medication Cart #1, revealed one (1) tube of Mupirocin Ointment USP 2%, which was opened with no open date; and one (1) container of magic butt cream, which was opened with no open date. 6. Observation on 04/09/18 at 12:25 PM, of the Memory Lane Medication Cart #2, revealed one (1) bottle of Prednisone 1% eye drops, which was opened with no open date on the bottle or box. Interview with LPN #4, on 04/11/19 at 11:11 AM, revealed she was assigned to the Memory Lane Hallways. Per interview, any opened multi-dose medication should be marked with the open date and expiration date including creams, and eye drops. Additional interview revealed it was the responsibility of the nurse assigned to the Medication Cart to ensure medications were labeled correctly. Continued interview revealed it was important to date medications with open dates to ensure medications used were not expired. Per interview, medications had different expiration dates and medications should not be administered past the expiration dates as the medication would not be effective. Further interview revealed Central Line Kits contained antiseptic and alcohol swab sticks which would have compromised stability if expired, and this could increase the risk for infection during an invasive procedure. 7. Observation on 04/09/18 at 12:35 PM, of the Reflections Medication Cart, revealed one (1) bottle of Assure Normal Control Solution and one (1) bottle of Assure High Control Solution which were open with an open date; however, were expired past ninety (90) days. Interview with LPN #5, on 04/11/19 at 11:29 AM, revealed she was the Unit Manager for the Memory Lane and Refection units. Per interview, all opened multi-dose medications should have an open date written on them; including eye drops and ointments. Per interview, if medications were not marked with the open date, they should not be used. Continued interview revealed it was the nurse's and the Unit Manager's responsibility to audit the Medication Carts to make sure medications were labeled and stored appropriately with open dates. Additional interview revealed the Medication Storage rooms were stocked by the Supply Clerk, and nurses and Unit Managers were responsible to ensure the supplies were organized and within expiration date. Per interview, as the Unit Manager of the unit she completed a weekly check of the Medication Storage room; however, the audit mainly focused on medications stored in the refrigerator and did not focus on checking supply expiration dates. Further, it was important for residents to receive medications and be provided with supplies that were not expired to ensure they were effective and sterile. Interview with the Assistant Director of Nursing (ADON), on 04/11/19 11:50 AM, revealed it was her expectation facility policy and standards of practice were maintained by direct care nursing staff and Unit Managers related to Medication Storage and Labeling. Per interview, liquid medication bottles should be cleaned when stored in the Medication Cart and Glucose Control Solution should be removed from the Medication Carts ninety (90) days after opened. Further, it was important to ensure open dates were on all multi dose medications because some medications such as eye drops, insulins, and inhalers, had specific times frames in which they would expire after opened. The ADON stated it was important to ensure residents received medications that were not expired and were effective to decrease risks for adverse reactions. Continued interview revealed the Supply Clerk was responsible to ensure Medication Storage room supplies were clutter free, organized, and within expiration date as expired supplies could be compromised after the expiration date. Per interview, the ADON did not check Medication Storage rooms as it was the responsibility of the direct care nurses and Unit Managers to police those rooms and ensure policy was maintained. Continued interview revealed she did spot check each Medication Cart for proper storage of medications and labeling once a week when completing narcotic audits; however, she had not identified any concerns with improper labeling or storage of medications. Interview with the Supply Clerk, on 04/11/19 at 2:58 PM, revealed it was her responsibility to make sure supplies were stocked in the Medication Storage room and to ensure expired supplies were removed from stock. Additional interview revealed every morning she would check both Medication Storage rooms to ensure they were stocked, organized and supply dates were within expiration dates. Per interview, it was hard to keep the Medication Storage rooms clutter free and organized because there were so many nurses in and out of them. However, further interview revealed the expired Central Line kits should have been removed from stock before their expiration dates. Interview with the Pharmacy Consultant, on 04/11/19 at 4:25 PM, revealed the following Inhalers did require an open date when opened: Ventolin HFA, Symbicort, and Breo Ellipta (fluticasome - furoate and vilanterol). Additional interview revealed, the following Insulins should be dated when opened: Levemir, Humulin, Tresiba. Continued interview revealed the following eye drops should be dated when opened: Latanoprost (Xalatan) and Prednisone eye drops should be dated when opened. Further interview revealed he checked one (1) Medication Chart for proper labeling and storage each time he was in the facility, which was two (2) days a month; and the pharmacy contract stated he should check the carts quarterly. Interview with the Director of Nursing (DON), on 04/11/19 at 2:27 PM, revealed she expected facility policies and regulations to be followed related to Medication Storage and Labeling. Additionally, all [NAME]-dose medications should be labeled with an open date when opened. Per interview, direct care nurse were responsible to date medications with open dates at the time they opened the medications. Continued interview revealed Unit Managers audited medication storage and labeling weekly, the ADON audited one (1) cart a week, and the DON spot checked medication carts as necessary. Per interview, it was important for open dates to be written on medications to ensure they were used and discarded before the expiration date to maintain infection control and the effectiveness of medication. Further interview revealed liquid medication bottles should be cleaned with drips and spills wiped off the bottles before storing them in the Medication Carts. Additional interview revealed Glucose Control Solutions should be removed from the Medication Carts when expired, ninety (90) days after opened. The DON further stated Medication Storage rooms should be organized, and clutter free, with supplies within expiration date. Per interview, the Supply Clerk was responsible for auditing the Medication Storage rooms to ensure they were organized and supplies were not expired. Per the DON, it was important to remove expired supplies during stock rotations because expired supplies had compromised sterility. Interview with the Administrator, on 04/11/19 at 4:01 PM, revealed she expected staff to follow facility policies related to storage and labeling of medication. Additionally, it was the nurse's responsible to ensure medications in the Medication carts were labeled with open dates, and removed when expired. Per interview, the Supply Clerk was responsible to ensure the Medication Storage rooms were organized, clutter free and stocked. However, it was the nurse's responsibility to ensure the supplies were stored appropriately. Further, out dated medications and supplies posed a danger and/or threat to residents because their stability and function were compromised. Per interview, the Administrator expected all liquid medications to be stored clean; and expected all inhalers, insulin and eye drops to be labeled with open dates. Additional interview revealed expired supplies including Central Line Kits should be discarded out of stock, Medication Storage rooms should be free of clutter and organized, and Glucose Control Solutions should be removed when expired past ninety (90) days.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Based on observation, interview and review of facility Policy, it was determined the facility failed to store, prepare and distribute food in accordance with professional standards for food service sa...

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Based on observation, interview and review of facility Policy, it was determined the facility failed to store, prepare and distribute food in accordance with professional standards for food service safety. Observation of the Kitchen during initial tour on 04/09/19, revealed the PM April 2019 cleaning schedule was not initialed to indicate the Cook, Dessert Aide and the Drink Aide had performed cleaning duties. In addition, the cook was observed to use the incorrect sanitizer test strips to test the sanitizer for the pot and pan sink. Also, the fryer oil appeared dark black to brown in color with food particles floating on the surface. Further, there were five (5) sheet pans on an open rack in the kitchen which had cereal crumbs on top; and the open rack had pans which were stored on the lowest shelf, less than six (6) inches from the floor. Also, the plastic pitcher utilized as an ice scoop for the ice chest had been placed inside the ice chest on top of the ice. Additionally, the kitchen refrigerator doors had dried food particles and the outside of the juice machine appeared to have been sprayed with dried liquid particles Furthermore, observation of tray line on 04/09/19, revealed the [NAME] touched the trash and then touched her clothes, and failed to perform hand hygiene prior to giving a carton of milk to a staff member at the kitchen door; and bringing in racks of bowls on a dolly to the tray line. The findings include: Review of facility Operation and Sanitation Policy, dated 08/31/18, revealed operating instructions are made available and cleaning procedures are developed for all Food and Nutrition Services Department equipment. The Director of Food and Nutrition Services or other clinically qualified nutrition professional assembles and organizes manufacturer's directions for operating and cleaning all dietary equipment. Review of the facility Handwashing and Glove Use Policy, dated 02/2014, revealed Guidelines for handwashing and glove use to promote safe and sanitary conditions throughout the dietary department must be followed. Hands must be washed prior to beginning work, after using the restroom, after smoking, when working with different food substances and following contact with any unsanitary surface including hair, sneezing, and opening doors. Gloves may be used when working with food to avoid contact with hands. 1. Record review on 04/09/19 at 8:50 AM, during initial kitchen tour, revealed the Danville Center PM Daily Cleaning schedule dated April 2019, was not initialed as completed by the PM [NAME] to indicate duties were performed. The PM schedule was not initialed as completed on 04/04/19, 04/05/19, 04/07/19, 04/08/19, 04/09/19 related to cleaning the can opener and food processor; draining and cleaning the inside and outside of the steam table; cleaning and organizing prep tables; cleaning slicer after use; cleaning three (3) compartment sink, pit warmer and ovens; cleaning tables in cook area; logging food temperatures and three (3) compartment sink charts; taking out trash; and sweeping and mopping floors. Further review of the PM Daily Cleaning schedule, dated April 2019, revealed duties were not initialed as completed 04/01/19 through 04/10/19 related to cleaning food carts; cleaning and busing carts and tubs; cleaning snack and hydration carts; cleaning and organizing coffee/tea machine and shelves; taking juice gun apart and soaking in water; cleaning and organizing drink shelf; taking out trash in kitchen and dish room; emptying and cleaning outside of dish machine; cleaning walls and shelves in the dish room; cleaning drying racks in the dish room; cleaning floor under dish machine and shelves; cleaning and mopping cart room in dining room; and logging temperatures for coolers and dish machine. 2. Further observation on 04/09/19 at 8:52 AM, during initial kitchen tour, revealed [NAME] #1 used the incorrect test strip for the pot and pan sink. [NAME] #1 used the chlorine strips instead of the Quad strips. Interview on 04/09/19 at 8:52 AM, with [NAME] #1, revealed she always used the test strips located in the plastic drawer near the pot and pan sink. [NAME] #1 was not aware she was using the wrong type of testing strips until the surveyor questioned her. 3. Observation on 04/09/19 at 11:08 AM, during continued tour of the kitchen, revealed the fryer oil appeared dark black to brown in color with food particles floating on the surface. In addition, there was five (5) sheet pans on an open rack in the kitchen which contained covered cereal bowls; however, there were cereal crumbs left on the sheet pans. The same open rack had pans which were stored on the lowest shelf, less than six (6) inches from the floor. Also, observation revealed the plastic pitcher utilized as an ice scoop for the ice chest had been placed inside the ice chest on top of the ice. Interview during the observation with [NAME] #1, verified the plastic pitcher used to scoop ice from the ice chest was lying in the ice. Furthermore, the kitchen refrigerator doors had dried food particles and the outside of the juice machine appeared to have been sprayed with dried liquid particles. 4. Observation on 04/09/19 at 11:17 AM, of the lunch tray line, revealed [NAME] #1 touched the trash and then touched her clothes. However, [NAME] #1 did not perform hand hygiene prior to giving a carton of milk to a staff member at the kitchen door; and bringing in racks of bowls on a dolly to the tray line. [NAME] #1 did wash her hands prior to serving the lunch meal. Phone interview was attempted on 04/10/19 at 4:05 PM and on 04/11/19 at 2:21 PM with [NAME] #1; however, a message could not be left. Interview on 04/10/19 at 2:15 PM, with Dietary Aide #3, revealed dietary staff should wash hands if they touch their hair, or clothes, the trash can or other objects to prevent cross contamination. Further, the plastic pitcher used as an ice scoop should not be lying on top of the ice in the ice chest for infection control purposes. Continued interview revealed all staff was responsible for cleaning the refrigerator and juice machine; and pans should not be stored close to the floor. Interview on 04/10/19 at 2:26 PM, with Dietary Aide: #1, revealed all staff was responsible to wipe off equipment and the ice scoop should not be left in the ice as their was the potential to cross contaminate the ice with germs. Further, the loose cereal should have been cleaned off the sheet pans to prevent pests. Interview on 04/10/19 at 2:41 PM, with Cook/Diet Aide #3, revealed dietary staff should wash hands if they touch their hair, nose, clothes, trash or other surfaces. Per interview, all staff were to wipe off the surface of equipment as needed. Further interview revealed the fryer was cleaned once or twice a week to prevent bacteria growth. Continued interview revealed staff should not use the chorine test strips in the kitchen, but should use the Quad strips. Per interview, it was important to use the correct sanitizer test strips to ensure the sanitizer was effective in cleaning and disinfecting kitchen surfaces as well as dishware. Additional interview revealed the ice scoop should not be left in the ice chest as there was the potential for cross contamination. Cook/Diet Aide #3 further stated pans should not be stored on the bottom shelf of the open cart near the floor as there was the potential for particles and debris from the floor to cause cross contamination. Further interview revealed dietary staff should complete all duties on the AM and PM Daily Cleaning Schedule and initial the schedule to indicate the duties were completed. Interview on 04/10/19 at 3:04 PM, with the Dietary Manager, revealed hands should be washed any time staff touched their hair, face or surfaces and anytime there was a change in tasks to prevent cross contamination. Further interview revealed staff should use the correct pot and pan sanitizer strips in order to identify the sanitizer was working and to prevent cross contamination. Continued interview revealed the fryer was scheduled to be cleaned on Fridays and it was important to keep the fryer clean to prevent the growth of bacteria, and to prevent the oil from smoking. Additional interview revealed the plastic pitcher used as a scoop should not be left in the ice chest in order to prevent cross contamination. The Dietary Manager further stated cereal crumbs should not be left on the sheet pans as this could attract pests into the kitchen, and pans should not be stored close to the floor in order to prevent the pans from being soiled from floor debris. Furthermore, the Dietary Manager stated the duties on the cleaning schedule should be completed on the AM shift and the PM shift, and the duties should be initialed as completed daily before staff leave at the end of the shift. Interview on 04/11/19 at 2:33 PM, with the Administrator, revealed dietary staff should wash hands between tasks and anytime they touch surfaces. Per interview, staff should use the correct sanitizer strips for the chemical in the pot and pan sink in order to ensure the sanitizer was effective for killing germs and bacteria. Further interview revealed the fryer oil should be changed often to prevent a fire hazard, prevent bacteria growth and to prevent food from tasting bad. Additional interview revealed kitchen surfaces should be clean and food particles should not be left on kitchen surfaces or sheet pans because they could attract rodents or pests and cause cross contamination. The Administrator further stated kitchen equipment should not be stored close to the floor and the proper ice scoop should be used for the ice chest and stored properly to prevent cross contamination. Continued interview revealed staff should follow the cleaning schedule and document the duties have been completed on the cleaning schedule
MINOR (C)

Minor Issue - procedural, no safety impact

Staffing Information (Tag F0732)

Minor procedural issue · This affected most or all residents

Based on observation, interview, and review of the facility's Policy, it was determined the facility failed to post the following information: facility name, current date, the total number and the act...

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Based on observation, interview, and review of the facility's Policy, it was determined the facility failed to post the following information: facility name, current date, the total number and the actual hours worked by licensed and unlicensed nursing staff directly responsible for resident care per shift, on a daily basis at the beginning of each shift, in a clear and readable format, and in a prominent place readily accessible to residents and visitors. Observations 04/09/19 through 04/11/19, revealed facility Nurse Staffing information was not posted in a prominent place readily accessible to residents and visitors. The findings include: Review of the facility's Policy titled, Posting of Nursing Staffing, undated, revealed Skilled Nursing Facilities are required to post, on a daily basis, the actual hours of and total number of hours worked by licensed and unlicensed nursing staff who are directly responsible for resident care on each shift in the facility. Additionally, on a daily basis, at the beginning of the shift, the facility must have posted or available for review the facility name, current date, resident census, total number and the actual hours worked by licensed and unlicensed staff directly responsible for resident care per shift. Further, daily nursing staffing records must be made available to the public for review. Observation on 04/09/19 at 8:15 AM, upon initial entrance into the building, revealed the nurse staffing information could not be located. Observation on 04/10/19, at 8:20 AM, upon entrance into the building through the front lobby, revealed the staffing census information could not be located. Interview with State Registered Nurse Aide (SRNA) #2, on 04/10/19 at 3:28 PM, revealed the facility posting information related to staffing census was on a bulletin board in the laundry hallway. Interview with Licensed Nurse (LPN) #3, on 04/10/19 at 3:30 PM, revealed she was unaware of the facility posting staffing information related to nursing staff census in the lobby or centralized areas for resident and public view. Interview with SRNA #3, on 04/10/19 at 3:31 PM, revealed she had been responsible for facility staffing for over twenty (20) years and the facility nurse staffing information was posted in the front lobby by the copy room. Interview with LPN #2, on 04/10/19 at 3:34 PM revealed she was unaware of the facility posting staffing information related to the nursing staff census. On 04/10/19 at 3:51 PM, the State Agency Representative located the nurse staffing information in the lobby, by the copy room hanging on the wall. However, the posted nurse staffing information was behind a freestanding floor sign, which covered the worksheet completely making it in accessible to residents and visitors. Observation on 04/11/19 at 8:15 AM, upon entrance to the building, revealed the nurse staffing information remained covered completely, behind a freestanding floor sign, which made the nurse staffing information inaccessible to residents and visitors. Further observation, on 04/11/19 at 11:25 AM, revealed the nurse staffing information remained covered, completely behind a freestanding floor sign, which made the nurse staffing information inaccessible to residents and visitors. Interview with the Assistant Director of Nursing (ADON), on 04/11/19 at 11:50 AM, revealed the facility policy and regulation should be maintained related to posting daily nurse staffing information in a prominent place easily accessible to residents and visitors. Additional interview revealed she knew staffing information was posted in the facility, but was uncertain if it was posted in the laundry hallway or the front lobby. Further interview revealed it was important for residents and visitors to know how many staff were present to provide care for the residents. Interview with the Nursing Scheduler, on 04/11/19 at 3:05 PM, revealed she had worked as the Scheduler for one (1) year. Per interview, she posted facility Nurse Staffing information daily each morning, in the front lobby. Additional interview revealed the free standing floor sign had just been moved Monday of this week and placed in front of the staffing worksheet, which was not the best place, since it hid the staffing information from residents and visitors. Further interview revealed it was important for staffing information to be posted in a prominent place in order for everyone to know the number of staff available to care for the residents. Interview with the Director of Nursing (DON), on 04/11/19 at 2:19 PM, revealed she had worked at the facility for two (2) years as the DON. Per interview, she expected nurse staffing information to be posted daily, by the scheduler early every morning in a prominent place readily accessible to residents and visitors. Additional interview revealed housekeeping from another facility had been helping since Monday and must have moved the freestanding floor sign, covering the nurse staffing information posted in the lobby. Continued interview revealed the area designated to post the nurse staffing information in the front lobby was an ideal place for the posting, and the freestanding sign should not have been left in front of the posting. Further, it was important for residents and visitors to be able to review the number of licensed and unlicensed nursing staff responsible for resident care. Interview with the Administrator, on 04/11/19 at 4:00 PM, revealed the facility policy and regulation should be maintained related to posting daily nurse staffing information, in a prominent area, readily accessible to residents and visitors. Additional interview revealed this was important to ensure residents and visitors were aware of the number of licensed and unlicensed nursing staff responsible for resident care. Further interview revealed housekeeping from another building had been at the facility to help this week, and did not realize nurse staffing information was posted on the wall behind where they moved the sign.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "What safeguards are in place to prevent abuse and neglect?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • 41% turnover. Below Kentucky's 48% average. Good staff retention means consistent care.
Concerns
  • • Multiple safety concerns identified: Federal abuse finding, 7 life-threatening violation(s). Review inspection reports carefully.
  • • 14 deficiencies on record, including 7 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $12,444 in fines. Above average for Kentucky. Some compliance problems on record.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has a substantiated abuse finding. Extreme caution advised. Explore alternatives.

About This Facility

What is Danville Centre For Health & Rehabilitation's CMS Rating?

CMS assigns DANVILLE CENTRE FOR HEALTH & REHABILITATION an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Kentucky, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Danville Centre For Health & Rehabilitation Staffed?

CMS rates DANVILLE CENTRE FOR HEALTH & REHABILITATION's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 41%, compared to the Kentucky average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Danville Centre For Health & Rehabilitation?

State health inspectors documented 14 deficiencies at DANVILLE CENTRE FOR HEALTH & REHABILITATION during 2019 to 2025. These included: 7 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 6 with potential for harm, and 1 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Danville Centre For Health & Rehabilitation?

DANVILLE CENTRE FOR HEALTH & REHABILITATION is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by SIGNATURE HEALTHCARE, a chain that manages multiple nursing homes. With 106 certified beds and approximately 87 residents (about 82% occupancy), it is a mid-sized facility located in DANVILLE, Kentucky.

How Does Danville Centre For Health & Rehabilitation Compare to Other Kentucky Nursing Homes?

Compared to the 100 nursing homes in Kentucky, DANVILLE CENTRE FOR HEALTH & REHABILITATION's overall rating (2 stars) is below the state average of 2.8, staff turnover (41%) is near the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Danville Centre For Health & Rehabilitation?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "What safeguards and monitoring systems are in place to protect residents from abuse or neglect?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the substantiated abuse finding on record.

Is Danville Centre For Health & Rehabilitation Safe?

Based on CMS inspection data, DANVILLE CENTRE FOR HEALTH & REHABILITATION has documented safety concerns. The facility has 1 substantiated abuse finding (meaning confirmed case of resident harm by staff or other residents). Inspectors have issued 7 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Kentucky. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Danville Centre For Health & Rehabilitation Stick Around?

DANVILLE CENTRE FOR HEALTH & REHABILITATION has a staff turnover rate of 41%, which is about average for Kentucky nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Danville Centre For Health & Rehabilitation Ever Fined?

DANVILLE CENTRE FOR HEALTH & REHABILITATION has been fined $12,444 across 2 penalty actions. This is below the Kentucky average of $33,203. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Danville Centre For Health & Rehabilitation on Any Federal Watch List?

DANVILLE CENTRE FOR HEALTH & REHABILITATION is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.