Menifee Meadows Nursing & Rehab LLC

195 Berryman Road, Frenchburg, KY 40322 (606) 768-9001
Non profit - Corporation 60 Beds Independent Data: November 2025 10 Immediate Jeopardy citations
Trust Grade
0/100
#241 of 266 in KY
Last Inspection: December 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Menifee Meadows Nursing & Rehab LLC has received a Trust Grade of F, indicating significant concerns about the quality of care, which is poor compared to other facilities. It ranks #241 out of 266 nursing homes in Kentucky, placing it in the bottom half of the state, although it is the only option in Menifee County. The facility's trend is improving, having decreased the number of issues from 22 in 2023 to just 1 in 2024. Staffing is a relative strength with a 4/5 star rating, and turnover is at 46%, which is on par with the state average. However, the facility has incurred $306,248 in fines, raising concerns about compliance issues, and has experienced critical incidents, including a resident's death due to a fall caused by faulty mechanical lift equipment and a failure to provide adequate individualized care for residents with dementia.

Trust Score
F
0/100
In Kentucky
#241/266
Bottom 10%
Safety Record
High Risk
Review needed
Inspections
Getting Better
22 → 1 violations
Staff Stability
⚠ Watch
46% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
⚠ Watch
$306,248 in fines. Higher than 84% of Kentucky facilities, suggesting repeated compliance issues.
Skilled Nurses
○ Average
Each resident gets 31 minutes of Registered Nurse (RN) attention daily — about average for Kentucky. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
32 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★☆☆
3.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2023: 22 issues
2024: 1 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in staffing levels, fire safety.

The Bad

1-Star Overall Rating

Below Kentucky average (2.8)

Significant quality concerns identified by CMS

Staff Turnover: 46%

Near Kentucky avg (46%)

Higher turnover may affect care consistency

Federal Fines: $306,248

Well above median ($33,413)

Significant penalties indicating serious issues

The Ugly 32 deficiencies on record

10 life-threatening 2 actual harm
Dec 2024 1 deficiency
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation, interview, record review, and review of the facility's policy, it was determined the facility failed to store, prepare, and serve food in a sanitary manner and in accordance with...

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Based on observation, interview, record review, and review of the facility's policy, it was determined the facility failed to store, prepare, and serve food in a sanitary manner and in accordance with professional standards for food service safety. During initial tour, Cook1 was observed prepping food and moving about in the kitchen production area without wearing a proper beard protector to ensure complete coverage of his facial hair. Continued observation during the tour revealed dietary equipment such as the stove top surface/back-splash, grease trap, and convection oven were dirty/soiled and in need of cleaning. This failure had the potential to affect all residents of the facility who consumed food prepared in the kitchen. The findings include: Review of the facility's Casper Report, last updated 12/15/2024, revealed 52 of 52 residents received their food from the kitchen. 1. Review of the facility's Prevention of Foodborne Illness/Infection Control policy, revised date on 02/14/2024, revealed it is the policy of the facility that the Food and Nutrition Department observe strict procedures to prevent foodborne illness and the spread of infectious disease. The purpose of the policy was to ensure that staff were aware of their responsibility such as with personal hygiene to prevent the spread of foodborne illness and utilize the required infection control practices in all food service areas to maintain a clean and sanitary condition. Per the policy, hair nets and beard nets must be worn at all times. Further, per the policy, education and in-service training of food and nutrition staff at a minimum included topics such as personal hygiene and proper hand washing, causes of foodborne illness, cleaning of equipment and utensils, sources and transmission of infections and the use of plastic gloves were required to be included in annual training. a. During initial tour with the Dietary Manager (DM) on 12/17/2024 at 10:39 AM, A Shift Cook1 (SC1) was observed prepping food and moving about in the kitchen production area without wearing a proper beard protector to ensure complete coverage of his facial hair. b. During observation of the kitchen on 12/17/2024 at 10:54 AM, the Maintenance Director was observed standing beside SC1 at the prep station without wearing proper mustache/beard protector. During an interview on 12/17/2024 at 10:40 AM, with SC1, he stated it would be important to cover all hair, including facial/beard hair to prevent contamination of hair from getting into the food. During an interview on 12/17/2024 at 10:55 AM, the Maintenance Director stated he was aware that beards must be covered and protected, but not a mustache. However, he felt it would be important to ensure all facial hair was covered to prevent cross contamination and hair particles from getting into the food. During interview on 12/17/2024 at 11:00 AM, the Dietary Manager (DM) stated staff were to have all hair covered, when staff entered the kitchen and all their hair was to be secured under the hairnet throughout the kitchen and in the food production area. She stated it was important to wear a hairnet to prevent contamination from occurring with the food. 2. Review of the facility's Kitchen/Food Service Area Cleaning and Sanitary Standards policy, revised on 02/14/2024, revealed it is the purpose of the facility to practice sanitation standards as set forth for the delivery of food and nutrition services. Per the policy, general cleaning revealed the food and nutrition staff would use the Dietary Cleaning Schedule (Attachment #1) for general cleaning of the kitchen area. Further, per the policy, tasks were assigned on specific days of the week and staff were required to sign the schedule as tasksweare performed. Tasks assigned to the Dietary [NAME] included to wipe down all surfaces which included tables (tops and bottom); shelves, sinks, serving line and microwave oven, after each use and at the end of each shift. In addition, Grill [NAME] tasks included to follow a cleaning schedule on a daily basis. The grill cook was also assigned to clean doors and windows in the dietary department. a. During initial tour of the kitchen on 12/16/2024 at 10:58 AM, the stove top surface was dirty with grease stains and the back splash was noted with blackened grease-stained smears and dried food particles. Continued observation revealed two large areas of burnt, dried food substance and particles with scattered debris in the grease trap. b. Continued observation during the initial kitchen tour, on 12/16/2024 at 11:06 AM, revealed the convection oven glass double doors contained a thick blackened stained appearance inside and out. Observation of the inside stove revealed an approximate one-fourth inch thick, build-up of a gritty-greased, blackened substance that covered the entire bottom shelf. Review of the facility's Attachment #1 Daily Dietary Cleaning Schedule revealed the A shift cook dietary staff was required to ensure equipment such as the stovetop was clean, and the B shift cook was also to ensure equipment such as the stovetop was clean. However, the cleaning schedule did not include that the stove top backsplash, grease trap, and/or convection oven were scheduled to be cleaned. During an interview on 12/17/2024 at 11:10 AM, the A Shift Aide (SA1), stated she thought she cleaned the stove top, backsplash, and grease trap off yesterday; however, it sure didn't look like it today. SA1 could not recall the last time the oven had been cleaned and checked off. During an interview on 12/17/2024 at 11:12 AM, with the DM, she stated all the heavy equipment was to be cleaned throughout the day on both shifts and after each use. However, the DM was not able to convey a past cleaning schedule for the heavy equipment such as the stove and convection oven. The DM stated that due to its appearance, the DM felt it had not been cleaned per the facility's cleaning schedule. The DM asked SA1 during the survey team's observation of the kitchen as to when the last time she had cleaned the stove and grease trap, and SA1 stated she thought yesterday, but was not definite. During an interview on 12/18/2024 at 11:48 AM, with Shift [NAME] 2 (SC2), she stated it was important to sanitize the kitchen area, as well as all the cooking equipment to prevent residents and staff from getting sick and to prevent cross contamination. SC2 also stated she was not sure the last time the oven had been cleaned. Continued interview on 12/19/2024 at 2:35 PM, with the DM (who toured with the survey team), revealed each kitchen staff member was responsible for cleaning the kitchen areas which included the heavy equipment such as the stove and oven to include the entire surfaces, handwashing station, prep stations, surfaces, and floors between equipment, under the equipment and around the equipment in their work area every day and after each meal. Continued interview revealed she recently, just this week, initiated an updated Shift A/B cleaning schedule that included heavy equipment such as the stove and convection oven for all staff; however, she indicated the need to start a closer tracking system to monitor and audit the checklist and the equipment to ensure staff were cleaning the cooking equipment after each meal service and shift. Per interview, she relied on all dietary staff to ensure the kitchen was clean, sanitary and a safe environment.
Jul 2023 3 deficiencies 2 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Comprehensive Care Plan (Tag F0656)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, review of the facility's policy, it was determined the facility failed to implem...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, review of the facility's policy, it was determined the facility failed to implement the residents' Comprehensive Care Plan to prevent falls for two (2) of five (5) sampled residents (Resident #5 and #25). 1. On 06/03/2023, Resident #5 lowered his/her bed and had an unwitnessed fall onto the floor and told staff he/she did not want to bother staff. Review of the resident's Comprehensive Care Plan, revised 08/22/2018, revealed staff were to monitor the resident frequently for safety needs as the resident frequently attempted to get up per self. Record Review and interviews with staff revealed they were aware of the resident's behaviors to attempt to get up without staff assistance; however, the resident required the assistance of staff for most of his/her care. The facility failed to ensure the resident's care plan was implemented to provide increased supervision, to monitor for the resident's safety needs. As a result, on 07/15/2023 Resident #5 was found on the floor with a large amount of blood by his/her head. The resident was transferred to the Hospital emergency room (ER) and was diagnosed to have a C1 spinal fracture, head laceration, and a displaced fracture of the proximal left index phalangeal. 2. On 07/14/2023 at 4:25 PM, Resident #25 had an unwitnessed fall. The resident was care planned for staff to provide increased supervision and know the whereabouts of the resident. The resident was care planned for staff to check on the resident every fifteen (15) minutes; however, interviews with staff revealed it was difficult to follow the resident's care plan and they could not always check on the resident within his/her fifteen (15) minute checks. As a result, the resident experienced a second (2nd) unwitnessed fall on the same day at 6:54 PM, which resulted in an abrasion on both resident's knees and a red area to the bony prominence of the resident's right shoulder. (Refer to F689) The findings include: Review of the facility's policy titled, Comprehensive Care Plans, dated 01/23/2023, revealed it was the policy of the facility to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that included measurable objectives and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the resident's comprehensive assessment. Review of the facility policy titled Accidents and Supervision revised 01/28/2023 revealed: The resident's environment would remain as free of accident hazards as possible. Each resident would receive adequate supervision and assistive devices to prevent accidents. This would include identifying hazard(s) and risk(s), evaluating, and analyzing hazards(s) and risk(s), implementing interventions to reduce hazard(s), and risk(s), and monitoring for the effectiveness and modifying interventions when necessary. 1. Review of Resident #5's admission Record revealed the facility admitted the resident on 08/08/2018 with diagnoses to include: Parkinson's Disease, Hypertension, Seizures, and Chronic Pain syndrome. Review of Resident #5's Quarterly Minimum Data Set (MDS), dated [DATE], revealed the resident was assessed to have a Brief Interview for Mental Status (BIMS) score of thirteen (13), which indicated the resident was cognitively intact. Review of Resident #5's Falls Care Plan, initiated on 03/08/2018 revealed the resident required twenty-four (24) hour supervised/assisted care related to a history of falls: Parkinson's Disease, Alert with episodes of increased confusion noted at times, and Macular Degeneration. The goal was for the resident to maintain his/her highest level of functional ability within a safe environment. The interventions included: keep the environment free of obstruction, monitor frequently for safety needs (frequently attempts to get up per self); alert with confusion, oriented to name only-reorient to place and time; low bed placed in room [ROOM NUMBER]/28/2018; keep call light within reach; encourage to ring for assistance as needed; provide cues/reminders to enhance safety awareness, remind the resident to refrain from getting up by himself/herself; and Reacher device provided 03/02/2021. Review of Resident #5's Nursing Progress Note dated 06/03/2023 at 8:50 PM, documented by Licensed Practical Nurse (LPN) #4 revealed he was called to Resident #5's room by housekeeping staff. The LPN noted the resident was observed sitting on his/her bedside mat, digging through his/her dresser drawers. Upon entering the resident's room, LPN #4 noted that the resident was sitting on the bedside mat with his/her back against his/her bed with multiple coloring books spread out in front of him/her. The resident stated he/she lowered his/her bed down to get to the floor easier. Per the note, the resident's call light was pinned to his/her shirt. Review of the resident's Comprehensive Care Plan; however, revealed the LPN failed to implement the resident's care plan which would require staff to monitor the resident frequently for the resident's safety needs, due to the resident's attempts to get up on his/her own. Review of Resident #5's Nursing Progress Note, dated 07/15/2023 at 6:54 PM, documented by LPN #15 revealed staff called the nurse to the resident's room. The resident was found lying on his/her back on the floor. Further, LPN #15 noted a large amount of blood beside the resident. LPN #15 noted she immediately called emergency services. The LPN noted the resident was observed to have sustained a laceration to the left side of his/her forehead. Further, the resident's right knee was swollen, red and abraised, and his/her left knee was observed to be red and abraised. The resident complained of stiffness in his/her neck and pain to the back of his/her neck. Review of Hospital #2's Medical Record Summary, dated 07/17/2023, revealed the resident was transferred for a neurosurgical evaluation. Further review revealed no acute neurosurgical intervention was warranted. Continued review of the medical record, revealed the resident obtained a C1 spinal fracture and a left index finger fracture. The resident was to wear a cervical collar, left upper extremity in a gutter splint, non-weight bearing left upper extremity. Resident #5 was discharged back to the facility on [DATE]. During an interview with Resident #5, on 07/26/2023 at 3:50 PM, he/she stated that the day he/she fell, on 07/15/2023, he/she could not recall reaching for an item off the floor. Per the interview, the resident stated that his/her Reacher was on his/her table and within reach. The resident stated he/she thought about his/her fall and was uncertain how the fall occurred. Interview on 07/25/2023 at 1:48 PM with State Registered Nurse Aide (SRNA) #22 , she stated Resident #5 fell while she was working another hall. The SRNA stated she had taken care of Resident #5 in the past and the resident had come close to falling due to leaning forward often to get items of the floor. SRNA #22 stated Resident #5 did not ring his/her call light often and would yell out for assistance. During an interview with Licensed Practical Nurse (LPN) #11, on 07/28/2023 at 9:12 PM, she stated that she observed Resident #5, the day before the fall. She stated she witnessed Resident #5 leaning forward trying to get her Reacher and crayons. LPN #11 stated that the resident normally used his/her Reacher but had pushed himself/herself away from the table and could not reach it that day. Further, she stated the resident's call light was on the bed and unreachable. However, there was no documentation to support the LPN implemented the resident's care plan to ensure the resident's call light was within reach and that staff was aware the resident leaned forward attempting to reach his/her Reacher and crayons, which would have been a fall risk for the resident and required increased monitoring. During an interview with the Director of Rehabilitation, on 07/25/2023 at 1:00 PM, she stated prior to the resident's fall on 07/15/2023, the resident's activity items (coloring book, sewing items, etc.) were placed at arm's reach. Further, she stated the resident was provided a Reacher in case items were dropped on the floor. The Director of Rehabilitation stated Resident #5 typically leaned to the right side since having a right shoulder injury prior to admission to the facility. She stated Resident #5 had a great deal of difficulty leaning forward and tended to lean back, to his/her right side. Further, she stated she discussed the use of a lap belt with the Interdisciplinary Team (IDT) and facility management but was informed that the use of the lap belt was prohibited as the facility was restraint free. 2. Review of Resident #25's admission Record revealed the facility admitted the resident on 04/12/2018 with diagnoses of Alzheimer's Disease, Unspecified Dementia with other Behavioral, Psychotic Disorders with Delusions due to known physiological conditions, Adjustment Disorder with Mixed disturbance of emotions and conduct. Review of Resident #25's Annual Minimum Data Set (MDS), dated [DATE], revealed the resident was assessed to have a Brief Interview for Mental Status (BIMS) score of zero-zero (00), which indicated the resident was cognitively impaired. Review of Resident #25's care plan, revised on 07/10/2023, revealed a focus related to the resident's impaired cognitive function/dementia or impaired thought processes related to Dementia. Interventions included: to provide needed assistance with one-to-one activities daily as needed for redirection; and diversion such as read to, talk to, sing to, talk about his/her children or family; increased/close supervision related to diagnosis of Dementia; staff was to monitor for increased supervision/whereabouts; and fifteen (15) minute checks. Review of Resident #25's Nursing Progress Note, documented by Licensed Practical Nurse (LPN) #11, dated 07/14/2023 at 2:26 PM revealed the State Registered Nurse (SRNA) had reported to the LPN that Resident #25 was laying on the floor in a supine position with his/her feet placed in his/her wheelchair seat. Further review revealed the SRNA placed the resident in his/her wheelchair and brought the resident to the nurse's station where the resident continued to lean forward in his/her wheelchair. Interviews with staff revealed it was difficult to monitor the whereabouts of the resident and complete his/her fifteen (15) minute checks, as care planned. Review of Resident #25's Nurses Progress Note, dated 07/14/2023 at 4:55 PM, documented by Licensed Practical Nurse (LPN) #15 revealed Resident #25 was found lying on the floor next to the dining room door. A review of the Note revealed an abrasion was noted on both resident's knees and a red area to the bony prominence of the resident's right shoulder. Interview on 07/25/2023 at 1:48 PM with SRNA #22, on 07/10/2023, she stated she did not witness either incident with Resident #25. The SRNA stated she would only have documented on the fifteen-minute check sheet if the incident happened at that time. The SRNA stated she was checking on the resident every fifteen (15) minutes but stated a lot of things can happen in fifteen (15) minutes. Per the interview, she stated she had other job duties, which included passing trays and assisting other residents with showers. The State Registered Nurse Aide (SRNA) #22 stated she re-directs Resident #25 three to four times daily. SRNA stated she did not believe the fifteen (15) minute checks were working for Resident #25. During an interview on 07/27/2023 at 11:27 AM with Licensed Practical Nurse (LPN) #4 he stated he had done some of the checks on Resident #25. LPN #4 stated every fifteen-minute checks, were not adequate for Resident #25. Per the interview, LPN #4 stated everyone knows to keep an eye on the resident and he/she roams in his/her wheelchair all the time. During an interview with the Director of Nursing (DON) on 07/28/2023 at 4:50 PM, she stated the Quality Assurance Performance Improvement (QAPI) Committee met and interventions were discussed regarding the care of each. The DON; however, stated she could not recall specific interventions discussed. The DON stated the facility was working with health care consultants to assist with care plans. During an interview with the Interim Administrator, on 07/28/2023 at 10:30 PM, she stated it was her expectation the facility staff would discuss engaging the residents with more activities, which would increase the ability of staff to monitor the residents, to keep up with the residents. Regarding Resident #25, the Interim Administrator stated the resident was currently on fifteen (15) minute checks. Per the interview, she stated she would not know what to do for Resident #25, other than increasing the resident's level of supervision to 1:1, adding, I don't know if that would help.
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and review of the facility's policy, it was determined the facility failed to ens...

Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and review of the facility's policy, it was determined the facility failed to ensure each resident's environment was free from accident hazards as possible and each resident received adequate supervision to prevent accidents for two (2) of five (5) sampled residents (Residents #5 and #25). 1.On 06/03/2023, Resident #5 lowered his/her bed and had fallen onto the floor and told staff he/she did not want to bother staff. Review of the resident's Comprehensive Care Plan, revised 08/22/2018, revealed staff were to monitor the resident frequently for safety needs as the resident frequently attempted to get up per self. Review of the resident's Electronic Medical Record revealed no documentation to support the resident was provided increased supervision, to monitor for his/her safety needs. Subsequently, on 07/15/2023 Resident #5 was found on the floor with a large amount of blood by his/her head. The resident was transferred to the Hospital emergency room (ER) and was treated for a C1 spinal fracture, head laceration, and a displaced fracture of the proximal left index phalangeal. 2. On 07/14/2023 at 4:25 PM, Resident #25 had an unwitnessed fall. The resident was care planned for staff to provide increased supervision and know the whereabouts of the resident. Staff failed to implement the resident's care plan and the resident experienced a second (2nd) unwitnessed fall on the same day at 6:54 PM, which resulted in an abrasion on both resident's knees and a red area to the bony prominence of the resident's right shoulder. Additionally, the facility failed to monitor for the effectiveness of the interventions that were previously care planned, as per the facility's falls policy, to prevent the reoccurrence of falls. (Refer to F656) The findings include: Review of the facility's policy titled, Accidents and Supervision, revised on 01/28/2023, revealed the resident's environment would remain as free of accident hazards as possible and each resident would receive adequate supervision and assistive devices to prevent accidents. Continued review revealed this would include identifying hazard(s) and risk(s), evaluating and analyzing hazards(s) and risk(s), implementing interventions to reduce hazard(s) and risk(s), and monitoring for the effectiveness and modifying interventions when necessary. Review of the facility's policy titled, Fall Prevention Management, last reviewed on 03/07/2023, revealed it was the facility's policy to minimize the risk of serious injury, recognize the risk/causes of falls, and implement fall prevention management interventions to achieve best practice standards of care. Further review of the policy revealed a fall was defined as an unintentional change in position coming to rest on the ground, floor, or onto the next lower surface. A continued review of the policy revealed necessary interventions would be added to prevent the recurrence of a fall. Further, the facility would determine the root cause of the fall using the five (5) Whys Tool for Determining the Root Cause Analysis. The policy further stated staff was to complete the incident report under risk management, complete each section of event documentation (associated vital signs, orders, additional progress notes, etc.), and update the plan of care as needed. 1. Review of Resident #5's admission Record revealed the facility admitted the resident on 08/08/2018 with diagnoses to include: Parkinson's Disease, Hypertension, Seizures, and Chronic Pain Syndrome. Review of the resident's Quarterly Minimum Data Set (MDS), dated [DATE], revealed a Brief Interview for Mental Status (BIMS) score of thirteen (13), which indicated the resident was cognitively intact. Further review of the MDS revealed the resident required one (1) person for physical assist with supervision and oversight. Continued review revealed the resident was not steady, only able to stabilize with human assistance, when surface-to-surface transfer between bed, chair, or wheelchair. An additional review of the MDS revealed the resident had one (1) fall with no injury, since admission or prior assessment. Review of Resident #5's Falls Care Plan, initiated on 03/08/2018 revealed the resident required twenty-four (24) hour supervised/assisted care related to a history of falls: Parkinson's Disease, Alert with episodes of increased confusion noted at times, and Macular Degeneration. The goal was for the resident to maintain his/her highest level of functional ability within a safe environment. The interventions included: keep the environment free of obstruction, monitor frequently for safety needs (frequently attempts to get up per self); alert with confusion, oriented to name only-reorient to place and time; low bed placed in room [ROOM NUMBER]/28/2018; keep call light within reach; encourage to ring for assistance as needed; provide cues/reminders to enhance safety awareness, remind the resident to refrain from getting up by himself/herself; Reacher device provided 03/02/2021; resident educated to ring for assist and not to lean over to pick items up out of the floor; initiated 05/12/2023, per therapy recommendation, resident may have a pillow behind his/her right shoulder as needed, per resident request initiated. Review of Resident #5's post-fall Morse Fall Scale assessment dated [DATE] completed by LPN #4 revealed the facility assessed the resident to be a Moderate Risk for falls. Review of Resident #5's Nursing Progress Note dated 06/03/2023 at 8:50 PM, by Licensed Practical Nurse (LPN) #4 revealed he was called to Resident #5's room by housekeeping staff. Per the Note, the LPN noted the resident was observed sitting on his/her bedside mat, digging through his/her dresser drawers. Upon entering the resident's room, LPN #4 noted that the resident was sitting on the bedside mat with his/her back against his/her bed with multiple coloring books spread out in front of him/her. The resident stated he/she lowered his/her bed down to get to the floor easier. The LPN noted that the resident's call light was pinned to his/her shirt. The LPN added the intervention to reeducate the resident to utilize his/her call light for assistance; however, the LPN failed to implement the resident's care plan which would require staff to monitor the resident frequently for the resident's safety needs, due to the resident's attempts to get up on his/her own. Review of the facility's Fall Review Assessment dated 07/15/2023 at 4:50 PM completed by the Resident Care Coordinator (RCC) revealed Resident #5 was found lying on the floor on his/her back. A continued review of the fall review assessment revealed the resident stated he/she leaned too far out of his/her wheelchair. Review of Resident #5's Annual Morse Fall Scale assessment dated [DATE] completed by the Director of Nursing (DON) revealed the resident was assessed to be a High Risk for falls. Review of Resident #5's Nursing Progress Note, dated 07/15/2023 at 6:54 PM, documented by LPN #15 revealed staff called the nurse to the resident's room. The resident was found lying on his/her back on the floor. Further, LPN #15 noted a large amount of blood observed beside the resident. LPN #15 noted she immediately called emergency services. Per the Note, the resident was observed to have sustained a laceration to the left side of his/her forehead. Further, the resident's right knee was swollen, red and abraised, and his/her left knee was observed to be red and abraised. The resident complained of stiffness in his/her neck and pain to the back of his/her neck. Continued review of the Note revealed the resident was alert and vocalized what happened and was aware of his/her situation. Review of Resident #5's Hospital emergency room (ER) Medical Record, dated 07/15/2023 at 6:14 PM, revealed the resident complained of a fall from his/her wheelchair resulting in head and neck trauma. Continued review of the record revealed the resident stated he/she fell while positioning himself /herself in his/ her wheelchair, landing on his/ her head, neck, and bilateral knees. Continued review revealed the resident mainly expressed neck pain, bilateral shoulder pain, and left ear pain. The resident denied having any syncope prior to his/her fall. Further review of the record revealed the resident was diagnosed with a C1 spinal fracture, head laceration, and a displaced fracture of the proximal left index phalangeal fracture. The hospital ER Medical Record revealed the resident was transferred to another hospital on [DATE] for a neurological consult. Review of Hospital #2's Medical Record Summary, dated 07/17/2023, revealed the resident was transferred for a neurosurgical evaluation. Further review revealed no acute neurosurgical intervention was warranted. Continued review of the medical record, revealed the resident obtained a C1 spinal fracture and a left index finger fracture. The resident was to wear a cervical collar, left upper extremity in a gutter splint, non-weight bearing left upper extremity. Resident #5 was discharged back to the facility on [DATE]. Observation of Resident #5 on 07/24/2023 at 1:30 PM revealed Resident #5 was lying in bed. Continued observations revealed the resident had a cervical collar in place, and his/her left forehead had a dried blood area with sutures. Further observations revealed the resident's forehead had greenish/brownish bruising. The resident's left arm was observed to have a splint and an ace wrap from his/her elbow to the tips of his/her fingers. Further observation revealed the resident had on bilateral heel protector boots and no fall mat was noted in the resident's room. During an interview with Resident #5, on 07/26/2023 at 3:50 PM, he/she stated that the day he/she fell, on 07/15/2023, he/she could not recall reaching for an item off the floor. Per the interview, the resident stated that his/her Reacher was on his/her table and within reach. The resident stated he/she thought about his/her fall and was uncertain how the fall occurred. During an interview with Licensed Practical Nurse (LPN) #11, on 07/28/2023 at 9:12 PM, she stated that she observed Resident #5, the day before the fall. She stated she witnessed Resident #5 leaning forward trying to get her Reacher and crayons. LPN #11 stated that the resident normally used his/her Reacher but had pushed himself/herself away from the table and could not reach it that day. Further, she stated the resident's call light was on the bed and unreachable. However, there was no documentation to support the LPN implemented the resident's care plan to provide increased monitoring for the safety of the resident and ensured the resident's call light was within reach, to prevent the resident's reoccurrence of falls. In an interview, on 07/25/2023 at 1:48 PM, with State Registered Nurse Assistant (SRNA) #22, she stated that on the day Resident #5 fell on [DATE]. The SRNA stated she was working on another hall and did not witness the fall. Per the interview, she stated she had taken care of Resident #5 in the past and the resident was known to come close to falling out of his/her wheelchair due to leaning forward often to retrieve items off the floor. Further, the CNA stated the resident did not utilize his/her call light but yelled for assistance. During an interview on 07/24/2023 at 2:40 PM and 07/27/2023 at 12:00 PM with SRNA #26, she stated she was assigned to work with Resident #5 on 07/15/2023, the day he/she fell from his/her wheelchair. She stated that she was passing trays between 4:30 PM-5:00 PM. The SRNA stated she had gone down the hall to assist residents to the community area for dinner when she noted Resident #5 lying on the floor. SRNA #26 stated she went into Resident #5's room and noted a pool of blood on the floor. She stated she immediately yelled for the nurse and went back to the resident. The SRNA stated she stayed with the resident until the nurse arrived. Per the interview, she stated emergency services were called and the ambulance came to transport the resident to the emergency room (ER). The SRNA stated Resident #5 had been sitting in his/her wheelchair earlier that day. She stated she was not aware the resident had previous falls; however, stated that prior to the resident's fall, Resident #5 required two (2) assist to go to the bathroom and could feed himself/herself with set-up. SRNA #26 stated Resident #5 had a history of attempting to get up out of his/her wheelchair without assistance. She stated the resident did not ring his/her call light often. Licensed Practical Nurse (LPN) #15, in an interview on 07/25/2023 at 2:06 PM, stated she worked with a staffing agency. LPN #15 stated that on 07/15/2023 she was at the nurse's station on the south hall when she heard a SRNA (SRNA #26) yell from the doorway for assistance. When LPN #15 entered the room of Resident #5, she stated the resident was observed lying on her/his back on the floor, with a pool of blood next to his/her head. She stated Resident #5 was awake and responded appropriately. LPN #15 stated she asked Resident #5 what had happened, and the resident stated, I'm a klutz. LPN #15 stated she kept Resident #5 talking to her and checked his/her blood pressure only. She stated Resident #5 was very shaky. LPN #15 stated Resident #5 could not recall how he/she fell. At the time of the fall, LPN #15 stated the resident was noted to have a small laceration to his/her left forehead, and his/her knees were red and abraised. The LPN stated the resident was transported to the hospital by way of an ambulance. Review of the facility's Falls investigation, untitled and undated, revealed the resident's fall was on 07/15/2023 at 4:50 PM. Continued review revealed staff were in the process of passing out dinner trays when the resident was observed on the floor of his/her room. Further review of the investigation revealed the root cause of the resident's fall was that he/she was leaning forward in his/her wheelchair and weakness. Immediate interventions that were put in place were to re-educate the resident to use his/her call light, notify staff to assist with picking items from the floor, and to use his/her Reacher as needed. The interventions, however, were care planned for the resident on 03/08/2018 and 03/02/2021. The facility failed to monitor for the effectiveness of the resident's comprehensive care plan to prevent the reoccurrence of falls. Interview on 07/27/2023 at 11:27 AM, LPN #4 stated he completed the fall incident report on 07/15/2023; however, he stated Resident #5's fall happened before he reported to work. LPN #4 stated he received report from LPN #15, who informed him of Resident #15's fall. LPN #4 stated LPN #15 reported to him that Resident #5 fell on [DATE], sometime around 5:00 PM. LPN #4 stated he called the hospital and was informed the resident received a C1 spinal fracture from his/her fall. He stated he contacted the Administrator and the Director of Nursing (DON), at around 10:30 PM on 07/15/2023, and was told to complete an incident report related to the resident's fall. LPN#4 stated it was not unusual for Resident #5 to drop items and lean to pick them up. Per the interview, he stated that on 06/03/2023, one of the housekeepers found Resident #5 on the floor and Resident #5 told him he/she was crawling over to get coloring books and did not want to bother the staff. LPN #4 stated the resident's bed was observed to be in the lowest position with his/her floor mat in place. LPN #4 stated the resident sustained no injuries with that fall, on 06/03/2023. Review of Resident #5's Person-Centered Comprehensive Care Plan revealed the LPN failed to ensure the resident's care plan was implemented to include increased monitoring for the safety of the resident when the resident was found on the floor on 06/03/2023, to prevent the reoccurrence of falls. Further interview with Licensed Practical Nurse (LPN) #4, on 07/27/2023 at 11:27 AM, he stated that Resident #5 had occasional confusion about the days of the week sometimes, but most of the time was alert and oriented. LPN #4 stated the resident's interventions were appropriate for Resident #5. He further stated that staff checked on the residents every hour and every two hours for check and change. LPN #4 stated that ordinarily with a fall during the day, the fall team completed the fall report. Per the interview, LPN #4 stated the protocol was to assess the resident and figure out what happened, determine the root cause, and review the interventions in place. LPN #4 further stated that when an unwitnessed fall occurred, staff must assume the resident hit his/her head. Further, he stated it was the nurse's responsibility to determine the initial root cause of the resident's fall. During an interview with the Director of Rehabilitation, on 07/25/2023 at 1:00 PM, she stated she had been employed with the facility since April of 2023. Per the interview, the Director of Rehabilitation stated Resident #5 had not had a fall since she had started and had been intensively working with the resident, utilizing different devices and techniques to develop his/her skills to allow the resident to become more independent. She stated Resident #5 was in a regular wheelchair with a mid-range back tilt so that the resident's feet could still touch the floor. She stated she had worked on several positioning devices over the past few months to get the resident into a mid-line position. Per the interview, she stated Resident #5's choice was for his/her feet to touch the floor so that he/she was independent with mobility. Further interview with the Director of Rehabilitation, on 07/25/2023 at 1:00 PM, she stated that prior to the resident's fall on 07/15/2023, the resident's activity items (coloring book, sewing items, etc.) were placed at arm's reach. Further, she stated the resident was provided a Reacher in case items were dropped on the floor. The Director of Rehabilitation stated Resident #5 typically leaned to the right side since having a right shoulder injury prior to admission to the facility. She stated Resident #5 had a great deal of difficulty leaning forward and tended to lean back, to his/her right side. Further, she stated she discussed the use of a lap belt with the Interdisciplinary Team (IDT) and facility management but was informed that the use of the lap belt was prohibited as the facility was restraint free. Additionally, the Director of Rehabilitation stated that prior to the resident's fall, the staff utilized a pillow in the resident's wheelchair and placed it on the resident's right side to keep him/her in alignment while sitting. 2. Review of Resident #25's admission Record revealed the facility admitted the resident on 04/12/2018 with diagnoses of Alzheimer's Disease, Unspecified Dementia with other Behavioral, Psychotic Disorders with Delusions due to known physiological conditions, Adjustment Disorder with Mixed disturbance of emotions and conduct. Review of Resident #25's Annual Minimum Data Set (MDS), dated [DATE], revealed the resident was assessed to have a Brief Interview for Mental Status (BIMS) score of zero-zero (00), which indicated the resident was cognitively impaired. Further review of the MDS revealed the resident had one (1) fall with injury (except major injury) since admission and the previous MDS was completed on 03/06/2023. Review of Resident #25's care plan, revised on 07/10/2023, revealed a focus related to the resident's impaired cognitive function/dementia or impaired thought processes related to Dementia. Interventions included: to provide needed assistance with one-to-one activities daily as needed for redirection; and diversion such as read to, talk to, sing to, talk about his/her children or family; increased/close supervision related to diagnosis of Dementia; staff was to monitor for increased supervision/whereabouts; and fifteen (15) minute checks. Review of Resident #25's Nursing Progress Note, documented by Licensed Practical Nurse (LPN) #11, dated 07/14/2023 at 2:26 PM revealed the State Registered Nurse (SRNA) had reported to the LPN that Resident #25 was laying on the floor in a supine position with his/her feet placed in his/her wheelchair seat. Further review revealed the SRNA placed the resident in his/her wheelchair and brought the resident to the nurse's station where the resident continued to lean forward in his/her wheelchair. There was no documentation to support the facility implemented the resident's care plan to know the whereabouts of the resident and increase supervision as the resident had an unwitnessed fall. Review of Resident #25's Nurses Progress Note, dated 07/14/2023 at 4:55 PM, documented by Licensed Practical Nurse (LPN) #15 revealed Resident #25 was found lying on the floor next to the dining room door. A review of the Note revealed an abrasion was noted on both resident's knees and a red area to the bony prominence of the resident's right shoulder. Continued review revealed staff assisted the resident to bed. Interview on 07/25/2023 at 1:48 PM with SRNA #22, on 07/10/2023, she stated she did not witness either incident with Resident #25. The SRNA stated she would only have documented on the fifteen-minute check sheet if the incident happened at that time. The SRNA stated she was checking on the resident every fifteen (15) minutes but stated a lot of things can happen in fifteen (15) minutes. Per the interview, she stated she had other job duties, which included passing trays and assisting other residents with showers. The State Registered Nurse Aide (SRNA) #22 stated she re-directs Resident #25 three to four times daily. SRNA stated she did not believe the fifteen (15) minute checks were working for Resident #25. She stated other interventions that may work for the resident would be to provide one-to-one (1:1) supervision. During an interview on 07/27/2023 at 11:27 AM with Licensed Practical Nurse (LPN) #4 he stated he had done some of the checks on Resident #25. LPN #4 stated every fifteen-minute checks, were not adequate for Resident #25. Per the interview, LPN #4 stated everyone knows to keep an eye on the resident and he/she roams in his/her wheelchair all the time. . During an interview with the Director of Nursing (DON) on 07/28/2023 at 4:50 PM, she stated the facility was a physical restraint-free facility and had been for years. Per the interview, she stated the use of a lap buddy, pelvic belt, seat belt, and chair alarms, were considered restraints and were not considered interventions for Resident #5. Further, she stated the Quality Assurance Performance Improvement (QAPI) Committee met and interventions were discussed with each resident. The DON; however, stated she could not recall specific interventions discussed. The DON stated the facility was working with health care consultants to assist with care plans and appropriate interventions. During an interview with the Interim Administrator, on 07/28/2023 at 10:30 PM, she stated it was her expectation that the nurses, Social Service Director (SSD), and Director of Nursing (DON) would complete the root cause analysis related to the resident's falls. Further, she stated she reviewed all the fall analyses and provided oversight by continuously asking the staff questions regarding any other interventions that could be put into place to prevent the reoccurrence of the resident's falls. She stated the Interdisciplinary Team (IDT) went over further interventions with the Medical Director (MD). A continued interview with the Interim Administrator stated she could not restrain residents, so the discussions have been ongoing about different interventions for wandering residents. The Administrator stated the facility staff discussed engaging the residents with more activities, which would increase the ability of staff to monitor the residents, to keep up with the residents. Regarding Resident #25, the Interim Administrator stated the resident was currently on fifteen (15) minute checks. Per the interview, she stated she would not know what to do for Resident #25, other than increasing the resident's level of supervision to 1:1, adding, I don't know if that would help.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and the facility's abuse policy, it was determined the facility failed to protec...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and the facility's abuse policy, it was determined the facility failed to protect three (3) of five (5) sampled residents from abuse. (Residents #25, #28, and #29). On 07/10/2023, at approximately 2:00 PM, Resident #25 entered Resident #28's room and tried to take Resident#28's baby doll. Resident #28 screamed get out and they began slapping each other. On 07/18/2023, at approximately 2:28 PM, Resident #25 hit Resident #29 in the arm three to four times. The findings include: Review of the facility's policy titled, Abuse, Neglect and Exploitation, revised 07/13/2023 revealed, it was the policy of the facility to provide protection for the health, welfare, and rights of each resident by developing and implementing written policies and procedures that prohibit and prevent abuse, neglect, exploitation, and misappropriation of resident property. The definition of abuse per policy was the willful infliction of injury, unreasonable confinement, intimidation, or punishment with resulting physical harm, pain, or mental anguish, which included: staff to resident abuse and certain resident to resident altercations. Instances of abuse of all residents, irrespective of any mental or physical condition, cause physical harm, pain, or mental anguish. Further review revealed physical abuse included, but was not limited to hitting, slapping, punching, biting, and kicking. Furthermore, the facility would implement policies and procedures to prevent and prohibit all types of abuse, neglect, misappropriation of resident property, and exploitation that achieved; the identification, ongoing assessment, care planning for appropriate interventions and monitoring of residents with needs and behaviors which might lead to conflict or neglect. 1. Review of the Resident #25's admission Record revealed the facility admitted Resident #25 on 04/12/2018 with diagnoses that included Alzheimer's Disease, Unspecified Dementia with other behavioral disturbance Psychotic Disorder with Delusions due to known physiological condition, adjustment disorder with mixed disturbance of emotions and conduct. Review of Resident #25's Annual Minimum Data Set (MDS), dated [DATE], revealed the facility assessed the resident with the Brief Interview for Mental Status (BIMS) which indicated the facility was unable to assess the resident's cognition. Review of Section E. revealed behaviors of physical symptoms directed towards others (e.g., hitting, kicking, pushing, scratching, grabbing, abusing others sexually). Further review revealed verbal behavioral symptoms directed towards others (e.g., threatening others, screaming at others, cursing at others), which occurred four to six days of the past fourteen days. Review of Resident #25's care plan revealed a focus of; The resident had impaired cognitive function/dementia or impaired thought processes related to Dementia. Resident #25 had a history of hitting/swatting at other residents at times. The goal was that Resident #25 would maintain his/her current level of cognitive function over the next 90 days. Interventions included: resident needed assistance with one-to-one activities daily as needed for redirection, and diversion such as read to, talk to, sing to, talk about his/her children or family. Further review revealed interventions initiated on 08/04/2020 included: Resident required increased/close supervision related to diagnosis of Dementia. Initiated on 03/05/2023; Resident #25 was placed on 15-minute checks related to an altercation with another resident, staff were to monitor for increased supervision/whereabouts. Interventions initiated on 06/27/2023: Administer medications as ordered; and initiated on 07/10/2023; monitor for safety needs on hourly rounds. Record review revealed on 07/10/2023, Resident #25 entered Resident #28's room and tried to take Resident #28's baby doll. Resident #28 screamed get out and they began slapping each other. Review of the facility's investigation dated 07/10/2023 revealed that SRNA (State Registered Nurse Aide) heard Resident #28 yelling, upon entering the room she noted Resident #25 swatting at Resident #28. Skin assessments were completed by the nurse on both residents with no injuries noted. Resident #28 denied pain. Resident #25 placed on 15- minute checks. The Medical Director (MD) and Power of Attorney (POA) were notified. Review of Resident #25's care plan revealed a focus of; the resident had impaired cognitive function/dementia or impaired thought processes related to Dementia. Resident #25 had a history of hitting/swatting at other residents at times. 07/10/2023, Resident #25 swatted at a resident and hit another resident on the arm. The goal was that Resident #25 would maintain his/her current level of cognitive function over the next 90 days. Interventions included, resident needed assistance with one-to-one activities daily as needed for redirection, and diversion such as read to, talk to, sing to, talk about his/her children or family. Interventions initiated on 08/04/2020 included: Resident required increased/close supervision related to diagnosis of Dementia; on 03/05/2023, Resident #25 was placed on 15-minute checks related to an altercation with another resident, staff were to monitor for increased supervision/whereabouts; on 06/27/2023, Administer medications as ordered and on 07/10/2023; monitor for safety needs on hourly rounds. Review of Resident #28's admission record revealed the facility admitted the resident on 07/10/2019 with diagnoses of dementia without behaviors, anxiety disorder, and mood disorder. Review of Resident #28's Quarterly MDS revealed a BIMS score of 11 which indicated the facility assessed the resident to have moderately impaired cognition. Review of Resident #28's Behavior Care Plan revealed a focus of Resident at risk for altered mood/behavior related to diagnosis of anxiety. Resident has had episodes of being short tempered and episodes of verbal/physical abuse, stating he/she wanted to go home, with periods of agitation. The goal for this focus was that the resident would display a stable mood over the next ninety (90) days. Interventions included administer medication as ordered, monitor for adverse reactions to medication, report abnormal signs/symptoms to MD (Medical Doctor). Assess, monitor, and document any displayed mood/behaviors (i.e., sad effect, restlessness, tearfulness, irritability); Pharmacy to review psychotropic medication use quarterly and as needed; Psych evaluation as needed initiated on 07/11/2019; Social services intervention and 1:1 supervision as needed. Continued review revealed Resident #28 had a history of periods of anxiety, cursing staff, stating he/she was going home, stating call my family, making negative statements. Staff was to provide redirection/reassurance as needed to aid in easing anxiety, encourage involvement/visits/phone calls from family members as needed when resident was upset. Revisions were on 02/24/2023. Review of Resident #28's Progress Note dated 07/10/2023 at 3:02 PM by Licensed Practical Nurse (LPN) #14 revealed she was notified at 12:30 PM by State Registered Nurse Aide (SRNA) #22 that Resident #25 had entered Resident #28's room. Continued review revealed when Resident #28 told Resident #25 to leave, Resident #25 hit Resident #28. Resident#25 was immediately removed from the room and the stop sign was placed back across the doorway. During interview on 07/24/2023 at 2:50 PM with SRNA #25, she stated that she had worked at the facility since February 2022. SRNA #25 stated that on 07/10/2023 when walking by Resident #28's room she heard Resident #25 scream no don't touch my baby. SRNA #25 walked into the room and both Resident #25 and Resident #29 were slapping each other. Resident #28 was upset and saying, You are not taking my baby. SRNA #25 stated she immediately removed Resident #25 from the room and reported to the nurse. The SRNA stated Resident #25 was placed on fifteen- minute checks. SRNA #25 stated the incident happened approximately between 2:00 PM to 2:30 PM. She stated Resident 25 was noted on occasion to go into other residents' rooms. The SRNA stated that last week', Resident #25 had to be removed from a couple of residents' rooms. She stated that she looked at the care plan for what interventions were in place and she got her information in report for specifics regarding the resident. The SRNA stated the fifteen- minute checks were done by the Restorative Aide, if there was one present, if not then the SRNAs were responsible for doing the checks and documenting. SRNA #25 stated she had been trained on abuse through 'Relias (an online education system), but she did not remember any recent in-house trainings. 2. Record review of Resident #29's Incident note revealed on 07/18/2023 at 2:16 PM Resident #29 stated that Resident #25 hit Resident #29 in the arm three to four times Review of Resident #29's Progress Note dated 07/18/2023 at 2:29 by Registered Nurse (RN) #4 revealed a resident stopped management on the South Hall and reported that Resident #25 had hit him/her in his/her right arm. Resident #29 stated Resident #25 whacked his/her right arm real hard three or four times. Resident #29 denied hitting Resident #25 back or saying anything to her/him. Resident #29 denied pain or injuries. Review of the facility's investigation, dated 07/18/2023, revealed Resident #29 reported that Resident #25 whacked him three or four times on the right arm while Resident #25 was wheeling down the hall. Skin assessments were performed on both residents, with no injuries noted. Review of Resident #29's admission Record revealed the facility admitted Resident #29 on 02/17/2020 with diagnoses of schizoaffective disorder (Bipolar type) and borderline intellectual functioning. Review of the Quarterly MDS, dated [DATE], revealed the facility assessed the resident to have a BIMS' score of eight (8) of fifteen (15) which indicated moderate cognitive impairment. Review of Section E, revealed the facility assessed the resident to have verbal behavioral symptoms directed towards others (e.g., threatening others, screaming at others, cursing at others) which were present one to three days in the past fourteen days. Review of Resident #29's Behavior Care Plan, dated 07/05/2023, revealed the resident was care planned for fifteen-minute checks to monitor for increased supervision. Interventions included: Administer medication as ordered by Physician; monitor for adverse reactions to medication; notify physician as needed; assess, monitor, and document any displayed mood/behaviors; provide reassurance; redirection as needed; pharmacy to review psychotropic medication use quarterly and as needed; and Psych evaluation as needed. During interview, on 07/25/2023 at 11:00 AM, with the Activities Director (AD) she stated she did activities with residents as a whole. She stated Resident #25 originally would participate in activities at times. The AD stated she attempted every day to do some type of 1:1 activity with Resident #25 such as sensory stimulation. However, Resident #25 would tear up the activities quilt. She stated she also tried reading with the resident. The AD stated that Resident #25 became agitated easily, so she attempted different times a day for activities. Resident #25 was in the Dementia group 6:30-7:30 PM. LPN #11, stated during interview, on 07/28/2023 at 9:12 PM, that she was an agency employee and had been at the facility approximately two months. LPN #11 stated that she had not witnessed Resident #25 have altercations with other residents, but she was aware that Resident #25 would swat at and hit people close to him/her. The LPN stated that every fifteen-minute checks was not enough supervision for Resident #25 because the resident was quicker than a blink of an eye. LPN stated that Resident #25 could hit someone before staff could even know it. LPN #11 stated that Resident #25 hit another one of the SRNAs in the stomach last week but, she could not remember which SRNA. She stated Resident #25 always takes down the stop sign nets from other residents' rooms and puts them in the wheelchair with him/her. During interview with the Social Services Director (SSD) on 07/28/2023 at 2:50 PM, she stated she was the Social Services Director (SSD)/Abuse coordinator. She stated that care plans were updated by Director of Nursing (DON), SSD, and the Charge Nurse. The SSD stated that currently they were doing care plan audits, if anyone updated a care plan in morning meeting, the Resident Care Coordinator (RCC) documented it as being updated. During continued interview with the SSD, on 07/28/2023 at 2:50 PM, she stated she felt that the current interventions were appropriate for Resident #25. She stated Resident #25 was on fifteen-minute checks to provide more supervision. The SSD stated she did not know of other interventions that could prevent further incidents. During interview with the Administrator, on 07/28/2023 at 10:30 PM she stated she had been interim since April 10th, 2023. She stated they have discussed getting the residents more engaged with activities, trying to monitor them more and keep up with them. The Administrator stated that Resident #25 was currently on every fifteen-minute supervision and with Resident #25, short of restraining him/her, she did not know what else to do. During continued interview, she stated they could increase to 1:1 supervision, but I don't know if that would help. She stated when the resident was wheeling in hallway, he/she will hit whatever is in the way. The Administrator stated she did not think 24/7 1:1 intervention would help.
Jun 2023 5 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0602 (Tag F0602)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and review of the facility's policy, it was determined the facility failed to pro...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and review of the facility's policy, it was determined the facility failed to protect residents from misappropriation of property for one (1) of nineteen (19) sampled residents (Resident #12). On 04/27/2023 Licensed Practical Nurse (LPN) #4 stated Resident #12's medication (oxycodone) was missing, as well as, the narcotic sign-out sheet. Further, the LPN stated the last time he saw the resident's medication was on 04/24/2023. The findings include: Review of the facility's policy titled Controlled Substance Administration and Accountability, revision date 10/06/2022, revealed it was the policy of the facility to promote safe, high quality patient care, compliant with state and federal regulations regarding monitoring the use of controlled substances. Further review revealed the facility had safeguards in place to prevent loss, diversion, or accidental exposure. Further review revealed that all controlled substances were accounted for in one of the following ways: All controlled substances obtained from a non-automated medication cart or cabinet were recorded on the designated usage form. Continued review revealed written documentation must be clearly legible with all applicable information provided. All specially compounded or non-stock Schedule II controlled substances from the pharmacy for a specific (resident) patient would be recorded on the Controlled Drug Record supplied with the medication. In all cases, the dose noted on the usage form must match the dose recorded on the Medication Administration Record (MAR), Controlled Drug Record, or the other facility specified form and placed in the (resident's) patient's medical record. Review of facility's policy titled Narcotic Sign In and Sign Out Protocol/Missing Medication review date 10/07/2022, revealed the purpose was to provide a practice that ensures an accurate count of narcotics is maintained. The Kentucky Medication Aide (KMA), or nurse assigned to pass medications from a specific medication cart, shall ensure a correct narcotic count prior to accepting responsibility for those narcotics. Further review of the policy revealed that once the count was established, staff would accept responsibility for those narcotics and obtain the keys to the medication cart. Further, staff members would visually check the number of pills against the quantity noted to remain on the narcotic flow sheet and ensure all controlled substances were counted. If a medication count was wrong, staff would repeat the count for accuracy. Further, if the count continued to appear incorrect, staff were to contact the Director of Nursing ( DON). Review of the facility's investigation initiated on 04/28/2023 and completed on 05/04/2023 by the Director of Nursing (DON) revealed the DON received a call on 04/27/2023 from LPN #4. The LPN reported that Resident #12's Oxycodone were missing out of the medication cart. Continued review revealed LPN #4 reported to the DON he last remembered seeing the Oxycodone tabs on 04/24/2023, when he worked last. The DON contacted the Pharmacist who came to the facility and conducted a full medication stock check and found no discrepancies other than the missing Oxycodone. Review of admission Record for Resident #12 revealed Resident was admitted to the facility on [DATE] with diagnoses of Chronic Venous Hypertension with ulcer, Dementia with other behaviorals and Hereditary Spastic Paraplegia. Review of the annual Minimum Data Set (MDS)dated 02/17/2023 revealed a Brief Interview for Mental Status (BIMS) score of thirteen (13) of fifteen (15) which indicates cognitively intact. Further review of Section C of MDS revealed Resident #12 also had behaviors of Inattention, and Disorganized thinking. Review of Resident #12's Physician Orders revealed an order on 12/09/2022 for Oxycodone HCI five (5) milligram (mg) tab one (1) tab by mouth every twelve (12) hours as needed for pain. Observation on 05/31/2023 at 10:29 AM revealed Resident #12 was sleeping in his/her bed. In an interview on 05/31/2023 at 1:40 PM, Resident #12 stated he/she had been a resident for approximately two (2) years. Resident #12 stated he/she normally received his/her pain medications when he/she needed it. Resident #12 stated his/her pain was mainly in his/her right foot. He/she further stated that a few days ago when he/she asked for pain medications staff informed him/her he/she did not have any pain medication and would have to wait on pharmacy to deliver. Resident #12 was not sure of how long she/he waited for the medication. Later, Resident #12 stated he/she was informed by a staff member that his/her medications had been stolen. Resident #12 further stated that the cops came and searched everything in her/his room. In an interview on 06/01/2023 at 9:41 AM, LPN #4 stated that during the beginning of his shift, on 04/27/2023 around 6:30 PM, he and State Registered Nurse (SRNA)/Kentucky Medication Aide (KMA) #16 were conducting the Narcotics count and he noted that Resident #12 only had two (2) medications cards in the Narcotics drawer of the medication cart. LPN #4 stated he was familiar with this resident's medications and the resident normally had three (3) Narcotics cards on the cart, and upon further inspection noted Resident #12's Oxycodone (medication prescribed to help manage moderate to severe pain) was missing. Licensed Practical Nurse (LPN) #4 further stated, on 06/01/2023 at 9:41 AM, he checked Resident #12's orders to see if the Oxycodone had been discontinued by the Physician and found there was still an active order for the medication. LPN #4 stated he immediately contacted the Director of Nursing (DON) to report the missing Oxycodone. LPN #4 stated he was instructed to search all four (4) medication carts and the medication rooms for the missing medications. LPN #4 revealed he and SRNA #16 searched for the medications and could not find the missing Oxycodone. LPN #4 revealed that no other Narcotics were noted missing. Continued interview with LPN #4 revealed he had recent training on signing out Narcotics both on Narcotic sign out sheet and on the Medication Administration Record (MAR). LPN #4 stated he had failed to document the medication administration on the MAR due to the computer being slow and because he would get busy and forget to document on the MAR. LPN#4 further stated he was not aware of any other incidents of missing Narcotics. LPN #4 revealed he was aware of the policy requiring him to document on the Narcotics sign out log as well as the MAR. Interview on 06/01/2023 at 11:10 AM with the SRNA/KMA #16 revealed the SRNA was counting Narcotics with LPN #4 at change of shift when LPN #4 noted that a card of Oxycodone was missing for Resident #12. SRNA #16 stated she had counted that morning with LPN #3 and had noted that no Oxycodone or sign out log was there for Resident #12 but thought that maybe Resident #12 had ran out of Oxycodone. SRNA #16 stated that normally if medications were needed or low, night shift was responsible for ordering the resident's medications. The SRNA stated that Resident #12 very seldom requested pain medication during the day, therefore, SRNA was not familiar with the possible number that could have been in the missing Oxycodone card. She further stated that sometimes she forgot to document the Narcotics on the MAR due to becoming busy and often forgetting to sign. The SRNA stated she was aware of the policy for documenting on the Narcotics sign out log, as well as, the MAR. SRNA further stated that after LPN #4 contacted the DON, she assisted LPN #4 with searching all four (4) medication carts prior to leaving her shift that evening. In an interview on 06/01/2023 at 1:22 PM the Pharmacist stated he was contacted by the DON on 04/28/2023. The Pharmacist further stated he went to the facility that day and reconciled all medications on the carts, compared orders, medication profiles to the sheet counts with no discrepancies noted. The Pharmacist further stated he does monthly spot checks on narcotic counts and observes a medication pass monthly and provides staff reduction. Further, the Pharmacist stated his expectation was for documentation be on the Medication Administration Review (MAR) and on the Narcotics sheet. The Pharmacist further stated he contacted the Drug Enforcement Agency (DEA) regarding the missing narcotics. Interview on 05/31/2023 at 5:18 PM with the Director of Nursing (DON), she stated that she received a phone call from LPN #4 on 04/27/2023 at approximately 7:00 PM regarding Resident #12's missing Oxycodone. The DON further stated she instructed LPN #4 to search all medication carts and medication rooms to attempt to find the missing Oxycodone. The DON stated that Pharmacy, Administrator, and State Police were notified. Interview on 6/05/2023 at 2:45 PM with the Interim Administrator, she stated she was made aware of the Narcotic's diversion on 04/28/2023 by the DON. The Interning Administrator stated that the DON along with the Abuse Coordinator/Social Services Director (SSD) had started an investigation as well as a further search of the building for the Narcotics. She further stated she contacted the State Police, the Board of Directors, and Medical Director (MD) and requested the State Police report. The Interim Administrator stated her expectation was that the staff followed the policy and documented both on the Narcotic sign out log and the MAR.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Employment Screening (Tag F0606)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, review of the facility's policy, review of 906 [NAME] (Kentucky Administrative Regulations) 1...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, review of the facility's policy, review of 906 [NAME] (Kentucky Administrative Regulations) 1:190, Section 1(4), a disqualifying offense, and review of the Kentucky Revised Statues (KRS) 209.032, it was determined the facility failed to develop and implement written policies and procedures that prohibited and prevented abuse, neglect, exploitation, and misappropriation related to screening of new employees for one (1) of seven personnel files reviewed. Additionally, the facility failed to ensure it did not employ individuals who had been found guilty by a court of law for abuse, neglect, misappropriate of property, exploitation, or mistreatment in accordance with the facility's policy and the list of Kentucky Disqualifying Offenses. The findings include: Review of the facility's policy titled, Background Investigations, revised on 03/30/2023, revealed the facility would not employ individuals who: had been found guilty of abuse, neglect, exploitation, misappropriation of property, or mistreatment by a court of law; b. had a finding entered into the state nurse aide registry concerning abuse, neglect, exploitation, mistreatment of residents, or misappropriation of resident property; c.had a disciplinary action in effect against his or her professional license in a state licensure body as a result of a finding of abuse, neglect, exploitation, mistreatment of resident, or misappropriation or resident property. Review of the Kentucky National Background Check Disqualifying Offenses effective 11/27/2018, Pursuant to 906 [NAME] 1:190, Section 1(4), a disqualifying offense was, a conviction of, or a plea of guilty, an [NAME] plea, or a plea of nolo contendere to: A misdemeanor offense related to: Theft occurring less than seven (7) years from the date of the criminal background check. Review of KRS 209.032, revealed Long Term Care facilities shall query the Cabinet' for substantiated findings of abuse, neglect or exploitation against an individual who was a perspective employee. Review of Licensed Practical Nurse (LPN) #3's Personnel Record revealed LPN #3 was hired on 06/01/2020. Further review revealed the LPN had a misdemeanor case filed on 05/16/2019 with a disposed date of 01/06/2020 as guilty. The LPN's sentence date was on 01/06/2020 for theft by unlawful taking, shoplifting under five hundred (500) dollars, with unsupervised probation of two (2) years. In an interview, on 06/05/2023 at 2:45 PM with the Administrator, she stated she has been the Interim Administrator since 04/12/2023. She stated the prior Administrator hired LPN #3 and the current Administrator was not aware of this charge on LPN #3's record. Further, she stated LPN #3 was hired on 06/01/2020 as an SRNA and the facility hired the LPN based on her charges being under five hundred ($500) dollars. The Administrator revealed LPN #3 completed the nursing program and was allowed to obtain her nursing license in 2021 and was then moved into the position as an LPN on 06/20/2021. However, review of the facility's policy revealed the facility would not employ individuals who had been found guilty of abuse, neglect, exploitation, misappropriation of property, or mistreatment by a court of law. Additionally, review of the Kentucky National Background Check revealed a disqualifying offense was a conviction of a misdemeanor related to theft occurring less than seven (7) years from the date of the criminal background check.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

Based on observation, interview, record review, and review of the facility's policy, it was determined the facility failed to ensure the Comprehensive Person Centered Care Plan was implemented for one...

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Based on observation, interview, record review, and review of the facility's policy, it was determined the facility failed to ensure the Comprehensive Person Centered Care Plan was implemented for one (1) of nineteen (19) sampled residents (Resident #27). On 04/16/2023, Resident #27 entered the room of a resident located on the personal care unit (PCU) and kissed him/her. Review of Resident #27's care plan revealed the facility initiated the resident's care plan on 01/17/2022 with an intervention to encourage resident not to enter other resident's rooms. Staff; however, failed to ensure the resident's care plan was implemented. Additionally, on 04/17/2023, the resident was care planned for staff to know the whereabouts of the resident. However, on 05/29/2023, Resident #27 was observed by staff to exit another resident's room, PCU Resident, and Resident #27 reported he/she had sex in the PCU Resident's room. The findings include: Review of the facility's policy titled, Comprehensive Care Plans, dated 11/20/2017, revealed it was the policy of the facility to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that included measurable objectives and timeframe's to meet a resident's medical, nursing, and mental and psychosocial needs that were identified in the resident's comprehensive assessment. Review of Resident #27's admission Record revealed the facility admitted the resident on 05/25/2021 with diagnoses to include: Turner's Syndrome, and Depression, Adjustment Disorder with mixed anxiety. Review of Resident #27's Quarterly Minimum Data Set (MDS) Assessment, dated 02/16/2023, revealed the resident was assessed to have a Brief Interview for Mental Status (BIMS) score of ten (10), which indicated moderate cognitive impairment. Further review of the MDS revealed there were no behaviors noted. Review of Resident #27's Comprehensive Care Plan, dated 05/24/2021, revealed the resident was care planned for meeting the resident's emotional, intellectual, physical, and social needs related to the diagnosis of Hypertension, Tremors, Turners Syndrome, Hypothyroidism, history of falling and Malignant Neoplasm of his/her Colon. Goals included the resident would attend/participate in activities of his/her choice three to five (3-5) times weekly by next review date. Interventions included all staff were to converse with the resident while providing care, provide resident with an activities calendar, notify the resident of any changes to the calendar of activities, modify daily schedule, and treatment plan as needed to accommodate activity participation as requested by the resident, resident needed assistance with activities of daily living as required during the activity, resident needs one to one bedside/ in room visits and activities if unable to attend out of room events, and resident needed assistance/escort to activity functions. On 03/14/2022 an intervention was added that resident had a portable DVD player in her room for movies from the activity department. Additionally, on 01/17/2022 an intervention was added to encourage the resident not to go into other resident's rooms. Continued review of the resident's care plan revealed on 04/17/2023, the focus was added that the resident was noted to be kissing a PCU Resident. Interventions were added to complete fifteen (15) minute checks, the intervention was resolved on 05/13/2023. Further review of the care plan revealed on 04/17/2023 an additional intervention was added to monitor the resident's whereabouts to ensure he/she was not entering other resident's rooms. The facility; however, failed to ensure the resident's care plan was followed. The resident was observed in the PCU Resident's room on 04/16/2023 and 05/25/2023. Review of Resident #27's Psychosocial Note, dated 04/17/2023 at 11:16 AM, documented by the Social Services Director (SSD), revealed the SSD and the Director of Nursing (DON) had spoken to the resident about the alleged incident with the Personal Care Unit (PCU) Resident. Continued review of the note revealed Resident #27 stated he/she was in the PCU Resident's room watching television (TV) and talked about old times. Resident #27 stated that he/she kissed the PCU Resident on the cheek and then they continued to watch TV. The SSD and DON explained to Resident #27 that he/she could not kiss or hug other residents or be in others room. Further, the resident was informed that if he/she wanted to watch TV with the PCU Resident, he/she could watch TV in the lounge. During an interview with Resident #27, on 06/05/2023 at 4:51 PM, he/she stated he/she did not like to lie and did not lie. Resident #27 stated the PCU Resident called him/her honey bunches and hugged and kissed him/her. The resident further stated that while he/she was sneaking back to his/her room someone saw her/him and told on him/her. Interview with the Personal Care Unit (PCU) Resident, on 06/05/2023 at 3:20 PM, he/she stated he/she was siting in his/her room watching television (TV) when Resident #27 came to his/her room and kissed him/her on the lips. Further, the PCU Resident stated Resident #27 was his/her friend. The resident stated he/she did not feel threatened or afraid. He/she stated Resident #27 came into his/her room the other day and kissed him/her again. Further, he/she stated he/she did not have sex with Resident #27. The resident stated he/she did not know initially that Resident #27 was not supposed to be in his/her room but was now aware that he/she cannot be alone with Resident #27 in any area other than in a common area with other persons around. In an interview on 06/06/2023 at 5:05 PM with the Director of Nursing (DON) she stated the care plan meetings were held each Tuesday and Thursday. She stated she and the Social Service Director (SSD) primarily updated the residents' care plans. Further, she stated each resident was monitored hourly unless the resident was on fifteen (15) or every thirty (30) minutes checks. The monitoring included for staff to know the location of the residents and what the resident was doing. Further interview with the DON revealed that at any time even with frequent monitoring that anything had the potential to happen. She stated that when the care plan was updated, a message was sent out to staff, also have medical record communication board that all staff can see in the Electronic Medical Record (EMR). In an interview on 06/05/2023 at 2:45 PM with the Interim Administrator, she stated it was her expectation for increased supervision and to monitor the resident closer, as per the resident's care plan.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

Based on observation, interview, record review, and review of the facility's policy, revealed the facility failed to ensure proper supervision for three (3) of nineteen (19) sampled residents (Residen...

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Based on observation, interview, record review, and review of the facility's policy, revealed the facility failed to ensure proper supervision for three (3) of nineteen (19) sampled residents (Resident #27, #9, #18). Review of the facility reported incident from 04/16/2023, revealed the facility failed to provide adequate supervision to Resident #27 to prevent the resident from entering another resident's rooms. On 04/16/2023, Resident #27 entered the room of a resident located on the personal care unit (PCU) unit and kissed him/her. Additionally, Resident #18 wandered into Resident #9's room to grab a snack from his/her table and Resident #9 grabbed the resident by his/her arm and stated no. The facility failed to ensure staff monitored the resident's wandering behaviors to prevent accidents. The findings include: Review of the facility policy titled Accidents and Supervision, revision date on 10/04/2022 revealed the resident environment would remain as free of accident hazards as is possible; and each resident received adequate supervision and assistive devices to prevent accidents. The facility should establish and utilize a systematic approach to address resident risk and environmental hazards to minimize the likelihood of accidents. Various sources provide information about hazards and risks in the resident environment, these sources may include, quality assurance, environmental rounds, individual observation. This information is to be documented and communicated across all disciplines. Review of Resident #27's admission Record revealed the facility admitted the resident on 05/25/2021 with diagnoses to include: Turner's Syndrome, and Depression, Adjustment Disorder with mixed anxiety. Review of Resident #27's Quarterly Minimum Data Set (MDS) Assessment, dated 02/16/2023, revealed the resident was assessed to have a Brief Interview for Mental Status (BIMS) score of ten (10), which indicated moderate cognitive impairment. Further review of the MDS revealed there were no behaviors noted. Review of Resident #27's Comprehensive Care Plan, dated 05/24/2021, revealed the resident was care planned for meeting the resident's emotional, intellectual, physical, and social needs related to the diagnosis of Hypertension, Tremors, Turners Syndrome, Hypothyroidism, history of falling and Malignant Neoplasm of his/her Colon. Goals included the resident would attend/participate in activities of his/her choice three to five (3-5) times weekly by next review date. Interventions included all staff were to converse with the resident while providing care, provide resident with an activities calendar, notify the resident of any changes to the calendar of activities, modify daily schedule, and treatment plan as needed to accommodate activity participation as requested by the resident, resident needed assistance with activities of daily living as required during the activity. Additionally, on 01/17/2022, an intervention was added to encourage the resident not to go into other resident's rooms. Continued review of the resident's care plan revealed on 04/17/2023, the focus was added that the resident was noted to be kissing a PCU Resident. Interventions were added to complete fifteen (15) minute checks, the intervention was resolved on 05/13/2023. Further review of the care plan revealed on 04/17/2023 an additional intervention was added to monitor the resident's whereabouts to ensure he/she was not entering other resident's rooms. The facility; however, failed to ensure the resident's care plan was followed, to ensure the resident's whereabouts and to encourage the resident not to go into other resident's rooms. Review of Resident #27's Psychosocial Note, dated 04/17/2023 at 11:16 AM, documented by the Social Services Director (SSD), revealed the SSD and the Director of Nursing (DON) had spoken to the resident about the alleged incident with the Personal Care Unit (PCU) Resident. Continued review of the note revealed Resident #27 stated he/she was in the PCU Resident's room watching television (TV) and talked about old times. Resident #27 stated that he/she kissed the PCU Resident on the cheek and then they continued to watch TV. The SSD and DON explained to Resident #27 that he/she could not kiss or hug other residents or be in others room. Further, the resident was informed that if he/she wanted to watch TV with the PCU Resident, he/she could watch TV in the lounge. During an interview with Resident #27, on 06/05/2023 at 4:51 PM, he/she stated he/she did not like to lie and did not lie. Resident #27 stated the PCU Resident called him/her honey bunches and hugged and kissed him/her. The resident further stated that while he/she was sneaking back to his/her room someone saw her/him and told on him/her. Interview with the Personal Care Unit (PCU) Resident, on 06/05/2023 at 3:20 PM, he/she stated he/she was siting in his/her room watching television (TV) when Resident #27 came to his/her room and kissed him/her on the lips. Further, the PCU Resident stated Resident #27 was his/her friend. The resident stated he/she did not feel threatened or afraid. He/she stated Resident #27 came into his/her room the other day and kissed him/her again. Further, he/she stated he/she did not have sex with Resident #27. The resident stated he/she did not know initially that Resident #27 was not supposed to be in his/her room but was now aware that he/she cannot be alone with Resident #27 in any area other than in a common area with other persons around. In an interview on 06/06/2023 at 5:05 PM with the Director of Nursing (DON) she stated the care plan meetings were held each Tuesday and Thursday. She stated she and the Social Service Director (SSD) primarily updated the residents' care plans. Further, she stated each resident was monitored hourly unless the resident was on fifteen (15) or every thirty (30) minutes checks. The monitoring included for staff to know the location of the residents and what the resident was doing. Further interview with the DON revealed that at any time even with frequent monitoring that anything had the potential to happen. She stated that when the care plan was updated, a message was sent out to staff, also have medical record communication board that all staff can see in the Electronic Medical Record (EMR). In an interview on 06/05/2023 at 2:45 PM with the Interim Administrator, she stated it was her expectation for increased supervision and to monitor the resident closer. Review of the facility incident report dated 04/13/2023, revealed Resident #18 came into Resident #9's room and grabbed his/her snack on the table. Resident #9 grabbed his/her arm and told him/her that was not his/hers and to put it down. Resident #18 said no. The only witness to the incident was Resident #9's spouse who was also in the room. 2 a). Review of Resident #9's admission record revealed the facility admitted Resident #9 on 10/14/2021 with a diagnosis of Dementia, Anxiety Disorder, and Hypertension. Review of the resident's Quarterly Minimum Data Set (MDS) assessment, dated 03/23/2023, revealed the facility assessed Resident #9 to have a Brief Interview for Mental Status (BIMS) score of eight (8) out of fifteen (15), which indicated moderate cognitive impairment. Record Review of Resident #9's Comprehensive Care Plan, initiated on 12/14/2021, revealed Resident #9 was care planned to have a stop sign across his/her doorway of his/her room to deter other residents from entering the resident's room without invitation. Interview with Resident #9, on 06/01/2023 at 11:30 AM, he/she stated his/her stop sign was not consistently up. 2 b). Review of Resident #18's admission record revealed the facility admitted Resident #18 on 09/10/2021 with a diagnosis of Chronic Kidney Disease, Anxiety Disorder, and Pancytopenia. Review of the resident's Quarterly MDS assessment, dated 05/26/2023, revealed the facility assessed the resident to have a BIMS of zero (0) out of fifteen (15), which indicates severe cognitive impairment. Record Review revealed Resident #18 had a wandering care plan initiated on 10/28/2021, and a wander guard initiated on 09/10/2021. Continued review revealed the resident was placed on fifteen (15) minute check documentation for 04/13/2023 to 04/27/2023. During an Interview with Resident #18's spouse on 06/02/2023 5:20 PM, he/she stated Resident #18 was not injured related to the incident. The spouse further stated he visits the resident a few times a week to prevent the resident from wandering into other residents' rooms. During an Interview with Social Service Director (SSD), on 06/05/2023 3:23 PM she stated they do a lot of redirection with Resident #18. She stated the stop signs sometimes deter the resident and other times he/she goes right in. The SSD stated the resident did not sit still long enough for activities, maybe five (5) minutes and he/she would wander again. She stated family comes in about every day to help redirect resident and his/her spouse takes him/her out as much as he can to go on rides to doctors appointment. During an Interview with the Director of nursing (DON), on 05/30/2023 at 5:45 PM she stated interventions were hard to be effective when the resident just wanders. She stated the staff knew to redirect the resident and to observe the resident when he/she goes into other resident's rooms. Further, she stated the resident did not stay in activities for long periods of time.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policies, it was determined the facility failed to have effectiv...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policies, it was determined the facility failed to have effective safeguards and systems in place to control, account for, and periodically reconcile controlled medications to ensure all controlled drugs were maintained for one (1) of ninteen (19) sampled residents (Residents #12). On 04/26/2023, Licensed Practical Nurse (LPN) #3 noticed the medication room keys were missing and could not be located. In addition, Resident #12's medications were missing, and the facility was not been able to locate the medications. Per interviews and record review, the facility did not have a system in place to audit the medications to prevent the resident's medications from being diverted. The findings include: Review of the facility's policy titled, Controlled Substance Administration and Accountability, revision date of 10/06/2022, revealed it was the policy of the facility to promote safe, high quality patient (resident) care, compliance with state and federal regulations regarding monitoring the use of controlled substances. The facility would have safeguards in place to prevent loss, diversion or accidental exposure. Further review revealed that; All controlled substances were accounted for in one of the following ways: All controlled substances obtained from a non-automated medication cart or cabinet were recorded on the designated usage form. Written documentation must be clearly legible with all applicable information provided. All specially compounded or non-stock Schedule II controlled substances from the pharmacy for a specific patient would be recorded on the Controlled Drug Record supplied with the medication. In all cases, the dose noted on the usage form must match the dose recorded on the Medication Administration Record (MAR), Controlled Drug Record, or the other facility specified form and placed in the patient's medical record. Review of the facility's policy titled, Narcotic Sign In and Sign Out Protocol/Missing Medication, review date of 10/07/2022, revealed the purpose was to provide a practice that ensured an accurate count of narcotics was maintained. The Kentucky Medication Aide (KMA), or nurse assigned to pass medications from a specific medication cart, shall ensure a correct narcotic count prior to accepting responsibility for those narcotics. Once that count was established, that staff person accepted responsibility for those narcotics and obtained the keys to that medication cart. Both staff members should visually check the number of pills against the quantity noted to remain on the narcotic flow sheet. Ensure all controlled substances were counted. If a medication count was wrong, staff would repeat the count for accuracy. If the count continued to appear incorrect, staff were to contact the Director of Nursing (DON). During interview, on 06/01/2023 at 9:41 AM, with Licensed Practical Nurse (LPN) #4, she stated that during the beginning of his shift, on 04/27/2023 around 6:30 PM, he and State Registered Nurse Aide (SRNA)/KMA #16 were conducting the narcotics count. LPN #4 stated he noted that Resident #12 only had two (2) medications cards in the narcotics drawer of the medication cart. The LPN stated he was familiar with Resident #12's medications and the resident normally had three (3) narcotics cards on the cart. LPN #4 stated upon further inspection, it was noted Resident #12's Oxycodone was missing. LPN #4 stated he then checked the orders to see if the Oxycodone had been discontinued by the Physician and, found there was still an active order for the medication. The LPN stated he immediately contacted the Director of Nursing (DON) to report the missing Oxycodone. He stated he was instructed to search all four (4) medication carts and the medication rooms for the missing medications. LPN #4 stated he and SRNA #16 searched for the medications and could not find the missing Oxycodone. The LPN stated that no other narcotics were noted missing. LPN #4 stated he had recent training on signing out narcotics both on the Narcotic Sign Out Sheet and, on the MAR. LPN #4 stated he had failed to document the medication administration on the MAR sometimes due to the computer being slow, and sometimes because he would get busy and forget to document on the MAR. LPN #4 further stated he was not aware of any other incidents of missing narcotics. He stated he was aware of the policy requiring him to document on the narcotics sign out log, as well as the MAR. He stated that he had recent training on the new process for signing out the narcotics that had been administered. Review of the facility's investigation, dated 04/28/2023, and completed by the Director of Nursing (DON) revealed that during the narcotics count at shift change, narcotics, specifically Oxycodone tablets were diverted and could not be accounted for. On 04/27/2023, the DON was notified by phone by LPN #4 of the missing Oxycodone. Witness statements were obtained and drug screenings completed on all staff that had access to the medication carts except for LPN #19 who could not be reached. Review of the admission record for Resident #12 revealed the facility admitted the resident on 03/05/2021 with diagnoses that included Hereditary Spastic Paraplegia, Dementia, with other behavioral Disturbance, Trochanteric Bursitis and Chronic Venous Hypertension with ulcer of the bilateral lower extremities. Review of Resident #12's Annual Minimum Data Set (MDS), dated [DATE], revealed the facility assessed the resident with a Brief Interview for Mental Status (BIMS) score of thirteen (13) which indicated the resident was cognitively intact. Further review of Section B. revealed Resident #12 had behaviors of Inattention and Disorganized think that fluctuated (comes and goes, changes in severity). Review of the MDS, Section E, revealed other behavioral symptoms not directed towards others (e.g., physical symptoms such as hitting or scratching self, pacing, rummaging, public sexual acts, disrobing in public, throwing, or smearing food or bodily wastes, or verbal/vocal symptoms like screaming, disruptive sounds), that had occurred in the past one (1) to three (3) days. Review of Resident #12's Physician Order, dated 12/09/2022 Oxycodone HCl Tablet five (5) milligrams (mg), give 5 mg by mouth every 12 hours as needed for pain. Review of Resident #12's Medication Administration Record (MAR) revealed Oxycodone was administered to Resident #12 on 04/06/2023, 04/12/2023, 04/16/2023,04/19/2023, 04/20/2023, 04/29/2023,04/30/2023, 05/04/2023, 05/05/2023, 05/26/2023, 05/27/2023. However, the Narcotics Sign in and Out Log showed Oxycodone was administered to Resident #12 on 04/1/2023, 04/3/2023, 04/4/2023, 04/5/2023, 04/6/2023, 04/7/2023, 04/8/2023, 04/9/2023, 04/10/2023, 04/11/2023, 04/12/2023, 04/13/2023, 04/14/2023, 04/15/2023, 04/16/2023, 04/18/2023, 04/19/2023. The MAR for May narcotic sign in/out log was missing. Review of the State Police Report, dated 04/28/2023 at 6:17 PM, revealed the following; The facility had no system in place to track medicine, it was not logged, {staff} did not know how much or when the medication was given to the {resident} patient. Continued review of the report revealed the prescription was filled on the nineteenth. The report stated, (the facility) has missing medicine and there was no system in place to track the medicine. It was not logged and they did not know how much or when the medication was given to the {resident} patient. During interview on 05/31/2023 at 5:18 PM with the DON, she stated that she received a phone call from LPN #4 on 04/27/2023 at approximately 7:00 PM regarding missing Oxycodone. The DON stated she instructed LPN #4 to search all medication carts and medication rooms to attempt to find the missing Oxycodone. The DON stated she entered the facility the next morning early and started the investigation. She stated that Pharmacy, the Administrator, and State Police were notified. After the investigation was completed, new locks were put on both medication room doors, cameras were installed in each medication room, and a new sign out process was implemented to ensure a more accurate system to account for all narcotics. The DON stated her expectation was that staff followed the policy and signed both the Narcotic sign out log and the MAR when administering narcotics. She stated after audits of the Narcotic sign out logs were compared to the MAR, she provided written disciplinary actions and further education and training with staff. The DON further stated that audits were on going to prevent further misappropriation of narcotics. During interview on 06/01/2023 at 11:10 AM with SRNA/KMA #16, stated she was counting narcotics with LPN #4 at change of shift when the LPN noted that a card of Oxycodone was missing for Resident #12. SRNA #16 stated she had counted that morning with LPN #3 and had noted that no Oxycodone or sign out log was there for Resident #12 but thought that maybe Resident #12 had ran out of Oxycodone and more had been ordered. SRNA #16 stated that normally if medications were needed or low, night shift was responsible for ordering. SRNA stated that Resident #12 very seldom requested pain medication during the day, therefore she was not familiar with the possible number that could have been missing. SRNA stated that sometimes she forgot to document the narcotics on the MAR due to getting busy and forgetting. SRNA stated she was aware of the policy for documenting on the Narcotics sign out log as well as on the MAR. SRNA further stated that after LPN #4 contacted the DON, she assisted LPN #4 with searching all four (4) medication carts prior to leaving her shift that evening. SRNA #16 stated that she had recent training on the new process for signing out narcotics that had been implemented. Interview on 6/05/2023 at 2:45 PM with the Administrator (ADM) revealed she was made aware of the missing narcotics on 04/28/2023 by the DON. The ADM stated that the DON along with the Abuse Coordinator/Social Services Director (SSD) had started an investigation as well as a further search of the building for the Narcotics. The ADM stated she contacted the State Police, the Board of Directors, and the Medical Director (MD). She stated her expectation was that the staff followed the policy and documented both on the Narcotic sign out log and the MAR. As oversight, the ADM stated she had been doing spot checks and pharmacy did monthly facility audits, and the DON had audit tools in place for oversight also. The ADM stated disciplinary actions were taken with staff that had not followed the policy, and staff had been educated and trained on the new process to follow during the shift change Narcotic count. During interview, on 06/01/2023 at 1:22 PM with the Pharmacist, he stated after he was made aware of the Narcotics diversion on 04/28/2023 by the DON. The Pharmacist stated that he made a report to the Drug Enforcement Agency (DEA). The Pharmacist stated that he went to the facility and conducted a narcotic count for all medication carts, all emergency boxes, all medication rooms, and medication refrigerators. Further interview revealed the Pharmacist found no other discrepancies with the narcotics counts. The Pharmacist replaced the Oxycodone on 04/28/2023 at the facility's expense. Attempts were made on 06/01/2023 at 3:41 PM, and on 06/02/2023 at 9:10 AM to contact LPN #19, with two different numbers provided. The call were unsuccessful, with no return call. During interview on 06/01/2023 at 3:43 PM with the Regional Senior Account Manager Shift-Key Supervisor, he stated LPN #19 was under review and could not work for Shift-key until an appeal was done. He stated he did not have access to that information as to why LPN #19 was on review.
Feb 2023 14 deficiencies 10 IJ (3 affecting multiple)
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of the facility's policy, it was determined the facility failed to ha...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of the facility's policy, it was determined the facility failed to have an effective system in place to protect two (2) of twenty-one (21) residents (Resident #18 and Resident #20) from sexual abuse. On 06/23/2022, Resident #16 was observed by staff in the hallway, across from the nurse's station, kissing Resident #20 and groping Resident #18's breast. The facility, however, failed to assess and revise the resident's care plan to identify the potential risks to other residents related to Resident #16's behaviors. Additionally, interviews with staff revealed sexual abuse was not considered as the residents' Brief Interview for Mental Status (BIMS) score was low, or below eight (8), which indicated severe cognitive impairment. Further, the allegation of abuse was reported to the Director of Nursing (DON), however, staff were informed by the DON that the incident was not reportable or investigated as abuse because the residents did not appear to show that the sexual activity was unwanted. Subsequently, on 12/18/2022, Resident #16 was found by staff in his/her room on top of Resident #18, kissing and humping the resident on Resident #16's recliner chair. Further staff interviews revealed the sexual behavior in Resident #16's room did not appear to be unwanted by both residents. It was because this type of inappropriate unwanted sexual contact would reasonably cause anyone to have psychosocial harm, it can be determined that the reasonable person in the residents position would have experienced severe psychosocial harm, as a result of sexual abuse. The facility's failure to have an effective system in place to ensure each resident remained free from abuse, has caused or is likely to cause serious injury, harm, impairment, or death. Immediate Jeopardy (IJ) was identified on 01/27/2023 at 42 CFR §483.21, Comprehensive Care Plans (F656), at the highest scope and severity (S/S) of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.70, Facility assessment (838), at the highest S/S of a K; and 42 CFR §483.90, Maintain all mechanical, electrical, and resident care equipment in safe operating condition (F908), at the highest scope and severity S/S of a K. Substandard Quality of Care (SQC) was identified at 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689). The Immediate Jeopardy was determined to exist on 01/22/2023. The facility was notified of the Immediate Jeopardy on 01/27/2023. Additionally, Immediate Jeopardy was identified on 02/22/2023 and was determined to exist on 01/16/2022 in the areas of 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, F610) at the highest S/S of a J; 42 CFR §483.21, Comprehensive Care Plans (F656) at the highest S/S of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.40, Behavioral Health Services (F744) at the highest S/S of a K; 42 CFR §483.70 Administration (F835 and F838) at the highest scope and severity (S/S) of a J; and 42 CFR §483.75, Quality Assurance and Performance Improvement (F865), at the highest S/S of a J. Substandard Quality of Care (SQC) was identified at 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, and F610); 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689); and 42 CFR §483.40 Behavioral Health Services (F744). The facility was notified of the Immediate Jeopardy on 02/22/2023 and is Ongoing. The findings include: Review of the facility's policy titled, Abuse Prevention, revised on 01/25/2018 and reviewed on 09/09/2022, revealed each resident had the right to be free from verbal, sexual, physical, and mental abuse. Per the policy, sexual abuse was defined as, non-consensual sexual contact of any type with a resident. Further review revealed the residents' care plan would be revised to reflect new interventions to minimize reoccurrence and to treat any injury or harm identified through the assessment of the resident; other residents who may have potentially been affected, or were at risk, would be identified, and a plan of care would be developed or revised as appropriate to ensure safety. Review of the facility's policy titled Process to Report and Investigate Allegations of Abuse dated 02/02/2018, revealed that as soon as the facility was aware of an allegation of abuse or other reportable incident, staff should ensure the residents were safe, gather as much information as possible from the person reporting the allegation; notify the Administrator, Director of Nursing (DON), Social Service Director (SSD) immediately; make sure the residents responsible party and physician were notified of the allegation; and if another resident was involved and alleged to have caused the incident, an employee would be assigned to monitor one-on-one (1:1) until initial evaluation could be completed; once the evaluation was completed, the facility would contact the physician with the results for possible new orders to discharge or continue care; if the resident remained at the facility, the resident would be placed on fifteen (15) minute checks for the next seventy-two (72) hours; and the care team would update the care plan as appropriate. 1. Review of Resident #16's Progress Note dated 06/23/2022 at 11:13 PM, documented by Licensed Practical Nurse (LPN) #2, revealed he came out of the South Medication Room and saw Resident #16 standing in the center of the South Hall with his/her tongue down a resident's [Resident #20] throat while at the same time groping another resident's [Resident #18] breast. Further review revealed that when Resident #16 saw LPN#2, he/she stopped and acted nonchalant as though nothing had happened. Review of Resident #16's Progress Note, dated 12/18/2022 at 9:07 PM, documented by LPN #4, revealed the LPN was informed by State Registered Nursing Assistant (SRNA), [SRNA #10], that she was informed during report, from a previous shift, about an incident between Resident #18 and Resident #16. Continued review of the progress note revealed LPN #4 notified the SSD of the incident and the resident was placed on fifteen (15) minute checks. Record review revealed the facility admitted Resident #16 on 02/05/2015 with diagnoses to include Unspecified Dementia and Generalized Anxiety Disorder. Review of Resident #16's Quarterly Minimum Data Set (MDS), dated [DATE], revealed the resident was assessed to have a Brief Interview for Mental Status (BIMS) score of ten (10), indicating the resident was moderate cognitive impairment. Continued review, under Section E of the MDS, revealed the resident did not exhibit behaviors, to include hitting, kicking, pushing, scratching, grabbing, abusing others sexually. or wandering. Review of Resident #16's Annual MDS, dated [DATE], revealed the resident was assessed to have a BIMS score of ten (10), which indicated moderately cognitive impairment. Continued review, under Section E of the MDS, revealed the resident did not exhibit behaviors, to include hitting, kicking, pushing, scratching, grabbing, abusing others sexually, or wandering. Review of Resident #16's Comprehensive Care Plan, initiated on 02/05/2015 revealed the resident was care planned for altered mood, depression, and anxiety with psychoactive medication use. Further review revealed the resident had episodes of crying, with increased his/her depression. The goal of the care plan was for the resident to display a stable mood over the next ninety (90) days, with interventions to include assessing, monitoring and documenting mood/behaviors. There was no evidence; however, to support the facility revised the resident's care plan to include the resident's sexually inappropriate behaviors with increased supervision, to ensure the safety of the resident. Interview with Registered Nurse (RN) #1, on 02/15/2023 at 4:36 PM, revealed Resident #16 was sexually inappropriate. She stated on one occasion, the resident asked her for a washcloth. RN #1 revealed she went to the linen closet to grab the resident his/her washcloth and the resident walked into the linen closet, kissing her directly in the mouth. The RN revealed she told the resident never to do that again, adding, I was off guard. She stated she told a couple of girls but did not report the incident. 2. Review of Resident #18's Progress Notes, late entry dated 06/23/2022 at 11:13 PM, revealed Licensed Practical Nurse (LPN) #2 came out of the south hall medication room and witnessed a resident (Resident #16), kissing another resident (Resident #20), while groping this resident's (Resident #18) breast. Continued review of the progress note revealed the resident just stood there, letting [Resident #16] touch him/her. Further review revealed the resident did not appear to resist nor did he/she show any signs of physical, emotional, or psychological distress. Continued review of the progress note revealed that when the resident [Resident #16] saw the nurse, he/she stopped and went to his/her room and this resident [Resident #18] started walking the hallway, which was normal for him/her. Review of Resident #18's Progress Note, dated 12/18/2022 at 9:14 PM, revealed the Licensed Practical Nurse (LPN) #4 was informed by State Registered Nursing Assistant (SRNA), [SRNA #10], that she was told in report from a previous shift about an incident between Resident #18 and Resident #16. Continued review of the progress note revealed LPN #4 notified the SSD of the incident and the resident was placed on fifteen (15) minute checks. Review of Resident #18's medical record revealed the facility admitted the resident on 09/10/2021, with diagnoses to include Unspecified Dementia, Major Depressive Disorder, and Anxiety Disorder. Review of Resident #18's Quarterly Minimum Data Set (MDS) Assessment, dated 06/09/2022, revealed Resident #18 was assessed to have a Brief Interview for Mental Status (BIMS) score of three (3), indicating the resident had severe cognitive impairment. Continued review of the MDS, under Section E for Behaviors, revealed the facility had assessed the resident to have no behaviors or not behaviors directed towards others. These behaviors included hitting, kicking, pushing, scratching, grabbing, or abusing others sexually. Further review revealed the facility had assessed the resident to wander daily. Review of Resident #18's Quarterly MDS Assessment, dated 12/01/2022, revealed the facility assessed the resident to have a BIMS score of 00 (zero), which indicated severe cognitive impairment. Further review, under Section E for Behaviors, revealed the resident was assessed to have behaviors which included hitting, kicking, pushing, scratching, grabbing, or abusing others sexually, one (1) to three (3) days, within the review period. Continued review revealed the resident was assessed to wander four (4) to six (6) days, but less than daily. Review of Resident #18's Comprehensive Care Plan, revised on 06/16/2022, revealed the resident was care planned for altered mood/behavior related to Dementia with Behavioral Disturbance, Anxiety, and Depression. Further review of the care plan revealed the resident wandered in/out of other residents' rooms, took their snacks, and tended to take and eat off other's trays. The goal of the care plan was for the resident to display a stable mood over the next ninety (90) days with interventions to include assessing, monitoring and documenting the resident's mood/behaviors, monitoring the resident's habit of wandering in/out of other residents' rooms, taking their snacks, and eating food off other residents' meal trays, explain the inappropriate behavior to the resident and remind him/her to refrain from going into other's rooms without invitation. There was no evidence; however, to support the resident's care plan was revised to include his/her inappropriate sexual behavior, to include increased supervision, to ensure the safety of the resident. Interview with Family Member #3, on 02/16/2023 at 12:34 PM, revealed Resident #18 did not know who he was. He further stated that if the resident was in his/her right mind, no one would have touched him/her in a sexual way. Per the interview, the Family Member revealed he was distraught after discovering the facility did not do anything to prevent or protect the resident from abuse. Interview with State Registered Nursing Assistant (SRNA) #15, on 02/14/2023 at approximately 12:30 PM, revealed on 12/18/2022, she was walking down Resident #16's hall and looked into Resident #16's room and noticed Resident #18 sitting in Resident #16's recliner. She further stated Resident #16 was observed with his/her hands under Resident #18's shirt fondling and kissing him/her. SRNA #15 revealed she reported the incident to Registered Nurse (RN) #1 as Resident #18 was not capable of making the decision to participate in the sexual contact. SRNA #15 stated she believed the circumstance to be sexual abuse and should have been reported. She further stated that abuse was not generally reported when the residents' BIMS were low. Interview with State Registered Nursing Assistant (SRNA) #10, on 02/17/2023 at 8:52 PM, revealed she normally worked the night shift, on weekends. Per the interview, she stated she did not witness the incident between Resident #16 and Resident #18, on 12/18/2022. SRNA #10 revealed someone told her about the incident. Per the interview, Resident #18 often wandered into other residents' rooms, searching for food. Interview with LPN #4, on 02/14/2023 at approximately 8:00 AM, revealed on 12/18/2022, he was informed by State Registered Nursing Assistant (SRNA) #10, that during report/change in shifts, she was informed Resident #16 was observed on top of Resident #18 in a chair. Further, he stated he thought this would have been abuse and reported it to the Social Service Director (SSD). He stated he and SRNA #10 filled out an incident report; however, was told the allegation, did not meet. According to LPN #4, this had been an issue for years, not reporting abuse. He stated there had been a handful of residents with inappropriate touching and had made sexual comments. Further, he stated most of the residents had some form of dementia and he could not understand how a low BIMS score could have allowed residents to be abused. Interview with Registered Nurse (RN) #1, on 02/15/2023 at 4:36 PM, revealed staff reported the incident between Resident #16 and Resident #18 on 12/18/2022; however, she did not mention it because she had already reported the resident multiple times. She further stated, this has gone on for some time. Interview with the Social Service Director (SSD), on 02/14/2023 at 1:52 PM, revealed she was the abuse coordinator. Per the interview, she revealed the facility based its decision to report and investigate abuse based upon the residents' diagnosis of dementia. The SSD revealed the facility determined to investigate abuse based on the resident's reaction to the behavior and whether the resident was bothered by the behavior or not. Further, she stated Resident #16 had sexual behaviors. She stated LPN #4 called her at home, sometime in December, and reported Resident #16 was observed kissing Resident #18. She stated Resident #18 was not oriented. Per the interview, the SSD stated she advised the staff to put the residents on fifteen (15) minute checks. The SSD revealed she did not notify the resident's responsible party, but should have. Continued interview revealed the incident should have been reported to State Agency and investigated, thoroughly, to ensure the safety of the residents. 3. Review of Resident #20's progress note, dated 06/24/2022, revealed the resident was up wandering the halls. Per the note, the resident was noted to be anxious, confused, and agitated. Further review revealed the resident tried all exits looking for his/her children and husband. Continued review of the note revealed the resident was unable to redirect. Review of the resident's Progress Note, dated 06/25/2022 at 1:43 PM, documented by Licensed Practical Nurse (LPN) #2, revealed he came out of the south hall medication room and witnessed a resident [Resident #16] kissing this resident [Resident #20] while groping another resident's [Resident #18's] breast. Continued review of the note revealed the resident [Resident #20] stood there letting the resident [Resident #16] kiss him/her. Per the progress note, the resident [Resident #20] did not appear to resist nor did he/she show any signs of physical, emotional, or psychological distress. LPN #2 documented that when the resident [Resident #16] saw LPN #2 coming, he/she stopped and went to his/her room, and this resident [Resident #20] went to his/her room. Review of Resident #20's medical records revealed the facility admitted Resident #20 on 06/11/2021, with diagnoses to include Major Depressive Disorder, Unspecified Dementia, Anxiety Disorder, and Dysphagia. Review of the resident's Quarterly MDS, dated [DATE], revealed the facility assessed the resident to have a BIMS score of nine (9), which indicated the resident had moderately impaired cognition. Further review, under Section E for Behaviors, revealed the resident did not exhibit any behaviors that included hitting, kicking, pushing, scratching, grabbing, or abusing others sexually. Further review revealed the resident exhibited wandering behaviors that occurred four (4) to six (6) days, but less than daily. Review of the Quarterly MDS, dated [DATE], revealed the facility assessed the resident to have a BIMS score of six (6), which indicated severe cognitive impairment. Continued review, under Section E for Behaviors, revealed the resident exhibited physical behavioral symptoms (hitting kicking, pushing, scratching, grabbing, and/or abusing others) directed towards others. Further review revealed the resident exhibited verbal behavioral symptoms (threatening others, screaming at others, and cursing at others) directed toward others. These behaviors were exhibited one (1) to three (3) days within the review period. Further MDS review revealed the resident exhibited behaviors to include wandering four (4) to six (6) days, but less than daily. Review of Resident #20's Comprehensive Care Plan, revised 08/16/2022, revealed the resident was care planned for altered mood/behavior related to a diagnosis of Anxiety. Further review revealed the resident had episodes of wandering with exit seeking behaviors noted. The goal of the care plan was to stable the resident's mood over the next ninety (90) days. Interventions included assessing, monitoring, and documenting the resident's mood and behavior, and Social Service Director (SSD) would provide 1:1 as needed. The facility; however, failed to revise the resident's care plan to include his/her sexually inappropriate behavior and failed to ensure the care plan was implemented when 1:1 supervision was needed, to ensure the safety of the resident. Interview with Licensed Practical Nurse (LPN) #2, on 02/14/2023 at 6:35 AM, revealed on 06/23/2022, he was in the medication room and observed through the window, Resident #16 kissing Resident #20 and 'groping' Resident #18's breasts. LPN #2 stated when he exited the medication room, Resident #16 and Resident #20 returned to their rooms and he did not immediately report the incident. LPN #2 stated he later notified the Director of Nursing (DON) and she informed him that in order for the resident's sexual activity to be abusive, the behavior had to be unwanted by the residents. LPN #2 further revealed the DON told him to add a note in the resident's medical record stating there was no distress. Further interview with the LPN revealed this was not Resident #16's first time, adding it happened again with another resident. Further, he stated the resident should have been placed on one-to-one (1:1) supervision to ensure the safety of the residents and the residents who wandered into the resident's room. LPN #2 revealed the incident that had occurred between the residents was abuse. Interview with the Director of Nursing (DON), on 02/16/2023 at 9:20 AM, revealed that when she was notified of suspected abuse, she would also notify the Administrator and Social Service Director (SSD) to discuss the concerns. Further, she stated the facility would conduct an investigation related to the allegations/incident and would place the residents on fifteen (15) minute checks or one-to-one (1:1) supervision, while the investigation was being completed. Continued interview revealed employees were trained on abuse on initial hire and annually. Per the interview, the DON revealed she had training on abuse, which was provided in November, with the update of the new regulations. The DON revealed that in her training, she was informed on the resident's capacity to consent in sexual interactions and that the facility could not rely upon the resident's BIMS score. The DON revealed the decision not to investigate or report the allegations were not based on the residents' BIMS score. She stated it was based on whether the residents were harmed by the incident. Continued interview with the DON revealed she was aware Resident #16 had behaved in a sexual way with staff. She stated she did not recall the incident that occurred on 12/18/2022 but remembers Resident #16 and Resident #18 were in a room, and they were kissing. Per the interview, she did not recall if the residents were placed on fifteen (15) minute checks. Additionally, she stated she did not think the resident's actions were abusive because it was determined none of the residents had experienced harm. Continued interview with the Director of Nursing (DON), on 02/16/2023 at 9:20 AM, revealed she was made aware of Resident #16 kissing Resident #20 while groping Resident #18's breast, and should have reported both incidents to the State Agencies. The DON stated she spoke with Resident #16 and informed the resident he/she could not kiss or touch another resident unless that resident asks. Continued interview with the DON revealed that if the residents were unable to consent, then it would have been abuse and the residents deserved to be protected from abuse. The DON revealed it was her expectation that facility staff would follow the facility's policies and to notify her of any allegations of abuse. Further, she stated there should have been an investigation with witness statements to determine abuse. Interview with the Administrator, on 02/16/2023 at 3:10 PM, revealed the Social Service Director (SSD) was the Abuse Coordinator and she would have expected staff to reach out to her regarding any allegations of abuse. The Administrator revealed it would have been her expectation that residents who were in verbal altercations would be placed on fifteen (15) minute checks and if there was an injury involved, then the facility would have conducted an investigation. Per the interview, the Administrator stated the facility considered the immediate reaction of the resident. She stated they determined if the residents were experiencing emotional distress, crying, or any overt reactions of distress, then it was considered abuse. The Administrator stated she was taking the resident's wishes under consideration. The Administrator revealed it would have; however, been her expectation staff would have followed the facility's policies to protect the residents from abuse.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Report Alleged Abuse (Tag F0609)

Someone could have died · This affected 1 resident

Based on observation, interview, record review, and review of the facility's policy, it was determined the facility failed to report suspected abuse violations within the required timeframe and failed...

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Based on observation, interview, record review, and review of the facility's policy, it was determined the facility failed to report suspected abuse violations within the required timeframe and failed to implement its abuse policies and procedures for two (2) of twenty-one (21) sampled residents (Resident #18 and Resident #20). Additionally, the facility failed to identify and report to the State Agencies, resulting in failure to protect the residents from further potential abuse by the alleged perpetrator. 1. On 06/23/2022, Resident #16 was observed by staff in the hallway across from the nurse's station kissing Resident #20 and groping Resident #18's breasts. Resident #16's sexual behavior was reported to the Director of Nursing (DON); however, the incident was not reported to State Agencies as an allegation of abuse. 2. An additional incident occurred on 12/18/2022, when Resident #16 was found by staff on top of Resident #18, in a recliner chair, in Resident #16's room, kissing and humping Resident #18. Staff interviews revealed the Social Service Director (SSD) discussed the concerns with the Administrator and Director of Nursing (DON); however, they did not report the incident because it was not reportable and the residents were in no distress. The facility failed to provide protection for the residents allowing ongoing access to the residents by the alleged perpetrator. Subsequently, the facility staff assumed that the incidents did not need to be reported because the residents had severe cognitive impairment; therefore, the facility failed to ensure reporting. The facility's failure to ensure it reported alleged abuse violations within the required timeframe to ensure the safety of its residents has caused or is likely to cause serious injury, harm, impairment, or death of a resident. Immediate Jeopardy (IJ) was identified on 01/27/2023 at 42 CFR §483.21, Comprehensive Care Plans (F656), at the highest scope and severity (S/S) of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.70, Facility assessment (838), at the highest S/S of a K; and 42 CFR §483.90, Maintain all mechanical, electrical, and resident care equipment in safe operating condition (F908), at the highest scope and severity S/S of a K. Substandard Quality of Care (SQC) was identified at 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689). The Immediate Jeopardy was determined to exist on 01/22/2023. The facility was notified of the Immediate Jeopardy on 01/27/2023. Additionally, Immediate Jeopardy was identified on 02/22/2023 and was determined to exist on 01/16/2022 in the areas of 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, F610) at the highest S/S of a J; 42 CFR §483.21, Comprehensive Care Plans (F656) at the highest S/S of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.40, Behavioral Health Services (F744) at the highest S/S of a K; 42 CFR §483.70 Administration (F835 and F838) at the highest scope and severity (S/S) of a J; and 42 CFR §483.75, Quality Assurance and Performance Improvement (F865), at the highest S/S of a J. Substandard Quality of Care (SQC) was identified at 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, and F610); 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689); and 42 CFR §483.40 Behavioral Health Services (F744). The facility was notified of the Immediate Jeopardy on 02/22/2023 and is Ongoing. The findings include: Review of the facility's policy titled, Abuse Prevention, revised on 01/25/2018, and reviewed on 09/09/2022, revealed every resident had the right to be free from verbal, sexual, physical, and mental abuse. Continued review revealed the facility was committed to providing quality resident care in a safe, abuse free environment, and all reported suspicions of resident abuse would be followed up on by the facility's administrator or his/her designee. Further review revealed employees should report alleged abuse immediately to the charge nurse on duty, for the resident's area, and the charge nurse on duty must immediately contact the Administrator, and or the Director of Nursing (DON), and or the Social Services Director (SSD) about any allegations of abuse. Further review revealed allegations of abuse were to be reported immediately in accordance with state law through established procedures, including the state survey and certification agency, and other officials. Further review of the policy revealed the facility would report all alleged violations and all substantiated incidents to the State Agency and to all other required entities as required, and take all necessary corrective actions depending on the results of the investigation, and the facility would analyze the occurrences to determine what changes were needed, if any, to policies and procedures to prevent future occurrences. Review of the facility's policy titled, Process to Report and Investigate Allegations of Abuse, dated 02/02/2018, revealed for actual harm the facility would notify the Office of Inspector General (OIG), the Ombudsman, and the Police within two (2) hours, and for incidents of no actual harm, the facility would report to the same entities within twenty-four (24) hours, but should not wait that long to report. Continued review revealed, as soon as the facility was aware of an allegation of abuse or other reportable incident, staff should ensure the residents were safe, gather as much information as possible from the person reporting the allegation; notify the Administrator, DON, SSD immediately; make sure the residents responsible party and physician were notified of the allegation; and if another resident was involved and alleged to have caused the incident, an employee would be assigned to monitor one on one (1:1) until initial evaluation could be completed; once the evaluation was completed, the facility would contact the physician with the results for possible new orders to discharge or continue care; if the resident remained at the facility, the resident would be placed on fifteen (15) minute checks for the next seventy-two (72) hours; and the care team would update the care plan as appropriate. Review of the facility's policy titled, Reporting Suspected Crimes under the Federal Elder Justice Act, revised 03/10/2017 and reviewed on 10/19/2022, revealed it was the policy of the facility to comply with the Elder Justice Act (EJA) about reporting a reasonable suspicion of a crime under section 1150 B of the Social Security Act (SSA) as established by the Patient Protection and Affordable Care Act (ACA). Continued review revealed staff must report a suspicious crime to the state survey agency and at least one law enforcement entity within a designated time frame by email, fax, or telephone. Further review revealed if the reportable event resulted in serious bodily injury, the staff member shall report the suspicion immediately, but no later than two (2) hours after forming the suspicion; if the reportable event did not result in serious bodily injury, the staff member shall report the suspicion not later than twenty -four (24) hours after forming the suspicion; failure to report in the required time frame would result in disciplinary action, including up to termination; and staff must report suspicion of an incident to the Charge Nurse, Administrator, DON, or SSD. Review of the Social Services Director's (SSD) Job Description, signed and dated by the SSD on 10/26/2020, revealed that when an allegation of suspected abuse, neglect, or exploitation was reported, the SSD would report to the Director of Nursing (DON) and/or Administrator and assist with reporting to the appropriate state agency, as well as the completion of a thorough investigation as assigned. Review of KRS Chapter 209.030, revealed an oral or written report was to be made immediately to the State Agencies upon knowledge of suspected abuse, neglect, or exploitation of an adult. 1. Review of Resident #16's medical record revealed the facility admitted the resident on 02/05/2015, with diagnoses to include Unspecified Dementia and Generalized Anxiety Disorder. Review of Resident #16's Progress Note, dated 06/23/2022 at 11:13 PM, electronically signed by Licensed Practical Nurse (LPN) #2, revealed he came out of the South Medication Room and saw Resident #16 standing in the center of South Hall with his/her tongue down another resident's [Resident #20's] throat while at the same time groping another resident's [Resident #18's] breast. When Resident #16 saw LPN#2, he/she stopped and acted nonchalant like nothing had happened. Review of Resident #16's Progress Note, dated 12/18/2022 at 9:07 PM, electronically signed by LPN #4, revealed he was informed by the State Registered Nursing Assistant (SRNA), in report of an interaction on dayshift between Resident #16 and another resident [Resident #18] in his/her room. Continued review revealed LPN #4 notified the Social Service Director (SSD) of the incident and was told to place Resident #16 on every fifteen (15) minute checks. Review of Resident #16's Progress Note, dated 12/19/2022 at 8:09 PM, electronically signed by the Social Service Director (SSD), revealed that after reviewing F609 and staff statements with the DON and the Administrator, it was determined the incident was not reportable at this time. Interview with Registered Nurse (RN) #1, on 02/15/2023 at 4:36 PM, revealed staff reported the incident between Resident #16 and Resident #18 on 12/18/2022; however, she did not mention it because she had already reported the resident multiple times. 2. Review of Resident #18's medical record revealed the facility admitted the resident on 09/10/2021, with diagnoses to include Unspecified Dementia Major Depressive Disorder, and Anxiety Disorder. Review of Resident #18's Progress Note, dated 06/23/2022, electronically signed by Licensed Practical Nurse (LPN) #2, revealed he came out of the South Hall medication room and witnessed Resident #16 kissing another male/female resident (Resident #20) while groping another male/female's (Resident #18's) breast. Per the note, Resident #18 just stood there letting Resident #16 touch him/her. Continued review revealed the resident, Resident #18, did not appear to resist, nor did he/she show any signs of physical, emotional, or psychological distress. The LPN documented that when the resident saw Resident #16, he/she stopped and went to his/her room and the resident, Resident #18, started walking the hallway which was his/her normal behavior. Interview with the Family Member #3, on 02/16/2023 at 12:34 PM, revealed Resident #18 often did not know who he/she was but if he/she had been in his/her 'right mind', no one would have touched him/her in a sexual way. Per the interview, Family Member #3 and his/her family were distraught at discovering the facility did not prevent the sexual abuse. Interview with State Registered Nursing Assistant (SRNA) #15, on 02/14/2023 at approximately 12:30 PM, revealed on 12/18/2022, she was walking down Resident #16's hall and looked into Resident #16's room and noticed Resident #18 sitting in Resident #16's recliner. She further stated Resident #16 was observed with his/her hands under Resident #18's shirt fondling and kissing him/her. SRNA #15 revealed she reported the incident to Registered Nurse (RN) #1 as Resident #18 was not capable of making the decision to participate in the sexual contact. Per the interview, SRNA #15 revealed the incident was sexual abuse and should have been reported. Interview with the Social Service Director (SSD), on 02/14/2023 at 1:52 PM, revealed she was the abuse coordinator. Per the interview, the SSD revealed the facility determined to investigate abuse based on the resident's reaction to the behavior and whether the resident was bothered by the behavior or not. Further, she stated Resident #16 had sexual behaviors. She stated LPN #4 called her at home, sometime in December, and reported Resident #16 was observed kissing Resident #18. She stated Resident #18 was not oriented. Continued interview revealed the incident should have been reported to State Agencies. Interview with the Director of Nursing (DON), on 02/16/2023 at 11:14 AM, revealed she had been made aware Resident #16 had been observed kissing a resident, Resident #20, while touching another resident's, Resident #18's, breast. The DON stated, looking back on the situation, it would have been considered sexual abuse and the facility should have reported the incident, and interventions should have been put in place for Resident #16 to prevent this from happening to other residents. Per the interview, she expected staff to provide her with all the details of an abuse allegation and document what was seen, who was around, and any other information that would assist her with the full picture of the situation so she could conduct a full investigation and report it. She also stated she expected all staff to follow the facility's policies related to abuse. 3. Review of the admission Record for Resident #20 revealed the facility had admitted Resident #20 on 06/11/2021, with diagnoses to include Major Depressive Disorder, Unspecified Dementia, Anxiety Disorder, and Dysphagia. 3. Review of Resident #20's medical records revealed the facility admitted Resident #20 on 06/11/2021, with diagnoses to include Unspecified Dementia, Anxiety Disorder, and Major Depressive Disorder. Review of Resident #20's Progress Note, dated 06/25/2022 as a late entry, electronically signed by Licensed Practical Nurse (LPN) #2, revealed he came out of the South Hall medication room and saw a male/female resident (Resident #16) kissing this resident while at the same time groping another male/female resident's (Resident #18's) breast. Per the note, (Resident #18) just stood there letting him/her (Resident #16) touch him/her. He/She did not appear to resist, nor did he/she show any signs of physical, emotional, or psychological distress. When the male/female resident (Resident #16) saw me, he/she stopped and went to his/her room and this resident went to his/her room. Interview on 02/14/2023 at 6:35 AM, with Licensed Practical Nurse (LPN) #2, revealed on 06/23/2022, he was in the medication room and observed through the window, Resident #16 kissing Resident #20 and 'groping' Resident #18's breasts. LPN #2 stated when he exited the medication room, Resident #16 and Resident #20 returned to their rooms and he did not immediately report the incident; however, later notified the DON about the incident. Continued interview with LPN #2, revealed the DON informed him the behavior was not abuse, thus could not be reported. Interview on 02/15/2023 at 4:36 PM with Registered Nurse (RN) #1 revealed Resident #16's sexually inappropriate behaviors were common knowledge at the facility and the Abuse Coordinator/SSD had been made aware. Interview with the Director of Nursing (DON), on 02/16/2023 9:20 AM, revealed if she were notified of any type of abuse, she would tell staff to remove the individual that was accused of the abuse and notify the SSD, and the Administrator, so that the incident would be discussed. Further interview revealed she reviewed the regulation for F609. Continued interview with the DON revealed the facility did not take the resident's BIMS into consideration when determining to report. She stated the facility did not report because there was no harm to the residents and thus was not abuse. The DON revealed that looking back, she would have considered the incidents sexual abuse and she should have reported both incidents to the State. Interview with the Administrator, on 02/16/2023 at 3:10 PM, revealed the SSD was the Abuse Coordinator and she would have expected staff to reach out to her regarding any allegations of abuse and would have expected the SSD to notify her and the DON. She further stated staff should be directed by the SSD on whether or not to report an incident. Per the interview, she stated she looked at the immediate reaction of the resident, after the behavior, and if they were in the same manner, then it was determined no emotional distress occurred. Further, she stated that if the resident was crying or had overt reactions of distress, then it would have been considered abuse. The Administrator revealed it would have been her expectation that the facility's policies would have been followed to protect residents from abuse and to report alleged abuse allegations to the abuse coordinator.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Investigate Abuse (Tag F0610)

Someone could have died · This affected 1 resident

Based on observation, interview, record review, and review of the facility's policies, it was determined the facility failed to ensure allegations of sexual abuse were thoroughly investigated for thre...

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Based on observation, interview, record review, and review of the facility's policies, it was determined the facility failed to ensure allegations of sexual abuse were thoroughly investigated for three (3) of twenty-one (21) sampled residents (Resident #16, Resident #18, and Resident #20). 1. On 06/23/2022, staff observed Resident #1 across from the nurse's station, kissing Resident #20 while 'groping' Resident #18's breasts. Record review revealed there was no evidence the facility investigated the incident to protect the residents from further abuse. 2. On 12/18/2022, staff found Resident #16 on top of Resident #18, in a recliner chair, in Resident #16's room, kissing and 'humping' Resident #18. Record review and interviews revealed there was no evidence to support the facility conducted a thorough investigation to prevent further abuse. The facility's failure to ensure all allegations of alleged abuse, including sexual abuse were thoroughly investigated has caused or is likely to cause serious injury, harm, impairment, or death of a resident. Immediate Jeopardy (IJ) was identified on 01/27/2023 at 42 CFR §483.21, Comprehensive Care Plans (F656), at the highest scope and severity (S/S) of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.70, Facility assessment (838), at the highest S/S of a K; and 42 CFR §483.90, Maintain all mechanical, electrical, and resident care equipment in safe operating condition (F908), at the highest scope and severity S/S of a K. Substandard Quality of Care (SQC) was identified at 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689). The Immediate Jeopardy was determined to exist on 01/22/2023. The facility was notified of the Immediate Jeopardy on 01/27/2023. Additionally, Immediate Jeopardy was identified on 02/22/2023 and was determined to exist on 01/16/2022 in the areas of 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, F610) at the highest S/S of a J; 42 CFR §483.21, Comprehensive Care Plans (F656) at the highest S/S of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.40, Behavioral Health Services (F744) at the highest S/S of a K; 42 CFR §483.70 Administration (F835 and F838) at the highest scope and severity (S/S) of a J; and 42 CFR §483.75, Quality Assurance and Performance Improvement (F865), at the highest S/S of a J. Substandard Quality of Care (SQC) was identified at 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, and F610); 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689); and 42 CFR §483.40 Behavioral Health Services (F744). The facility was notified of the Immediate Jeopardy on 02/22/2023 and is Ongoing. The findings include: Review of the facility's policy titled, Abuse Prevention, revised on 01/25/2018, and reviewed on 09/09/2022, revealed designated staff would immediately review and investigate all reported incidents and/or allegations of abuse; the facility would investigate and report incidents or occurrences in accordance with federal and state regulations and guidelines; outside investigative bodies, such as local police, would be contacted by the Administrator and in accordance with state and local laws; and the Quality Assurance Committee would review for trends and/or patterns related to incidents. Per the policy, abuse was defined as, causing physical pain or injury to an individual, sexual abuse was defined as, non-consensual sexual. Review of the facility's policy titled Process to Report and Investigate Allegations of Abuse dated 02/02/2018, revealed that as soon as the facility was aware of an allegation of abuse or other reportable incident, staff should ensure the residents were safe, gather as much information as possible from the person reporting the allegation; notify the Administrator, Director of Nursing (DON), Social Service Director (SSD) immediately. Review of the Social Services Director's (SSD) Job Description, signed and dated by the SSD on 10/26/2020, revealed that when an allegation of suspected abuse, neglect, or exploitation was reported, the SSD would report to the Director of Nursing (DON) and/or Administrator and assist with reporting to the appropriate state agency, as well as the completion of a thorough investigation as assigned. 1. Review of Resident #16's medical record revealed the facility admitted the resident on, 02/05/2015, with diagnoses to include Generalized Anxiety and Unspecified Dementia. Review of Resident #16's Progress Note, dated 06/23/2022 at 11:13 PM, documented by Licensed Practical Nurse (LPN) #2, revealed he came out of the South med room and saw Resident #16 standing in the center of South Hall with his/her tongue down a male/females (Resident #20) throat while at the same time groping another male/female's (Resident #18) breast. Review of Resident #16's Progress Note, dated 12/18/2022 at 9:07 PM, documented by LPN #4, revealed he was informed by State Registered Nurse Aide (SRNA), in report of an interaction on dayshift between Resident #16 and another resident (Resident #18) in his/her room. Continued review revealed LPN #4 notified the Social Service Director (SSD) of the incident and was told to place Resident #16 on every fifteen (15) minute checks. There was no evidence to support the facility completed a thorough investigation related to Resident #16's incidents of sexual abuse, to ensure the safety of the residents, as per the facility's policy. Interview with the Social Service Director (SSD), on 02/14/2023 at 1:52 PM, revealed. she had been made aware Resident #16 had very sexual behaviors such as kissing, groping, and humping other residents. Continued interview revealed LPN #4 had called her at home and reported an incident involving Resident #16 and she instructed LPN #4 to put the resident on 15-minute checks. Per the interview, she stated she should have conducted an investigation, reported the incident to the State, and should have notified the family of what had occurred. Further interview with the SSD revealed a complete and thorough investigation with witness statements would have ensured residents were kept safe from further abuse. Interview with the Director of Nursing (DON), on 02/16/2023 at 11:14 AM, revealed she had been made aware Resident #16 had been observed kissing Resident #20 while touching Resident #18's breast. The DON stated, looking back on the situation, it would be considered sexual abuse and the facility should have investigated the incident, and interventions should have been put in place for Resident #16 to prevent this from happening to other residents. Per the interview, she discussed Resident #16 with the Social Service Director (SSD) in the past about his/her behaviors of kissing and touching other residents. The DON revealed the resident was told his/her behaviors were not appropriate unless the resident had entered his/her room. The DON stated that to her knowledge she was not aware the resident had been having sexual encounters with residents that were not consensual. She further stated every resident deserved to be protected from abuse rather it was consensual or not and if a resident was not able to consent then it was sexual abuse. 2. Review of Resident #18's medical record, on 09/10/2021, revealed the facility admitted the resident on 09/10/2021, with diagnoses to include Anxiety Disorder, Unspecified Dementia, and Major Depressive Disorder. Review of Resident #18's Progress Note, dated 06/23/2022, electronically signed by Licensed Practical Nurse (LPN) #2, revealed he came out of the South Hall medication room and witnessed Resident #16 kissing another male/female resident (Resident #20) while groping another male/female's (Resident #18) breast. Review of Resident #18's Progress Note, dated 12/18/2022 at 9:14 PM, revealed the Licensed Practical Nurse (LPN) #4 was informed by State Registered Nursing Assistant (SRNA), [SRNA #10], that she was told in report from a previous shift about an incident between Resident #18 and Resident #16. Continued review of the progress note revealed LPN #4 notified the SSD of the incident and the resident was placed on fifteen (15) minute checks. Record review revealed no evidence to support the facility conducted a thorough investigation related to the incidents of abuse, to ensure the safety of the residents. Interview on 02/16/2023 at 12:34 PM, with Family Member #3 revealed Resident #18 often did not know who he/she was but if he/she had been in his/her 'right mind', no one would have touched him/her in a sexual way. Per the interview, Family Member #3 and his/her family were distraught at discovering the facility did not prevent the sexual abuse from occurring. Interview with the Director of Nursing (DON), on 02/16/2023 at 11:14 AM, revealed Resident #18 was a wanderer and loved to sing and dance. Per the interview, Resident #18's spouse was his/her responsible party (RP) because Resident #18 was not cognitively aware and was unable to make his/her own decisions. Continued interview revealed she was not aware of the incident that occurred with Resident #18 being in a recliner with Resident #16 on top of him/her. The DON stated she had been made aware of Resident #18 being in Resident #16's room, and Resident #16 had been observed kissing Resident #18. Per her recollection, Resident #18 had been taken out of Resident #16's room, and staff put the stop sign up on Resident #16's door. The DON further stated, she had been informed both residents were engaged in the behavior, and no one appeared to be in distress. Further interview revealed she did not remember if both residents were placed on 15-minute checks. The DON stated the incident was reported in day shift, however, she did not recall an investigation into the incident. The DON stated, looking at the situation now, the incident was sexual abuse, and it should have been investigated. 3. Review of Resident #20's medical record revealed the facility admitted the resident on 06/11/2021, with diagnoses to include Major Depressive Disorder, Unspecified Dementia, and Anxiety Disorder. Review of Resident #20's Progress Note, dated 06/25/2022 as a late entry, documented by Licensed Practical Nurse (LPN) #2, revealed he came out of the South Hall medication room and saw a male/female resident (Resident #16) kissing this resident (Resident #20) while at the same time groping another male/female resident's (Resident #18) breast. Record review revealed no evidence to support the facility had completed a thorough investigation to ensure the safety of the resident, as per the facility's policy. Interview with the Director of Nursing (DON), on 02/16/2023 at 9:20 AM, revealed if she were notified of any type of abuse, she would tell staff to remove the individual that was accused of abuse and notify the SSD and the Administrator. Per the interview, the DON revealed she discussed the incidents of abuse with the SSD and Administrator and would conduct an investigation and place the resident on fifteen (15) minute checks or one on one (1:1). Continued interview revealed employees were trained on abuse on initial hire and annually. Per the DON, training had been provided in November on abuse per the new regulations that went into effect. The training went over the resident's capacity to consent in sexual interactions. Further interview revealed she had been made aware of Resident #16 kissing Resident #20 while groping Resident #18's breast at the same time. However, could not recall the incident that occurred between Resident #16 and Resident #18, on 12/18/2022. The DON stated that all she knew from that incident was that the residents were kissing. Further interview with the DON revealed, that looking back, the incidents would have been considered sexual abuse and she should have conducted an investigation. Interview with the Administrator, on 02/16/2023 at 3:10 PM, revealed it was her expectation that the facility's policies would have been followed.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Comprehensive Care Plan (Tag F0656)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, it was determined the facility failed to ensure the resident's comprehensive care plan was...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, it was determined the facility failed to ensure the resident's comprehensive care plan was implemented for two (2) of twenty-one (21) sampled residents (Resident #1 and Resident #4). 1. On [DATE], the facility-initiated interventions to include the assistance of two (2) staff members for bed mobility and for all transfers. On [DATE], State Registered Nursing Assistant (SRNA) #1 attempted to transfer Resident #1 from his/her Geri-chair to his/her bed, without the assistance of staff, utilizing the mechanical lift. During the transfer, the sling from the mechanical lift broke and Resident #1 fell from the lift and sustained injuries to include fractures identified at the Cervical seven (C7) and Thoracic one (T1) vertebrae and a complete break of his/her right humerus bone. The resident expired on [DATE] as a result of his/her injuries. 2. The facility admitted Resident #4 on [DATE]. The facility care planned the resident for falls and for his/her safety needs to address his/her history of wandering. Further review of the resident's care plan revealed interventions were in place for staff to monitor the resident, complete hourly rounds, and document the resident's wandering behaviors. However, record review revealed there was no evidence to support the facility implemented the resident's care plan to prevent further behaviors, to include threatening other residents, throwing other resident's items, and wandering throughout the facility. The facility's failure to ensure residents' comprehensive care plan was implemented has caused or is likely to cause serious injury, harm, impairment, or death of a resident. Immediate Jeopardy (IJ) was identified on [DATE] at 42 CFR §483.21, Comprehensive Care Plans (F656), at the highest scope and severity (S/S) of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.70, Facility assessment (838), at the highest S/S of a K; and 42 CFR §483.90, Maintain all mechanical, electrical, and resident care equipment in safe operating condition (F908), at the highest scope and severity S/S of a K. Substandard Quality of Care (SQC) was identified at 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689). The Immediate Jeopardy was determined to exist on [DATE]. The facility was notified of the Immediate Jeopardy on [DATE]. Additionally, Immediate Jeopardy was identified on [DATE] and was determined to exist on [DATE] in the areas of 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, F610) at the highest S/S of a J; 42 CFR §483.21, Comprehensive Care Plans (F656) at the highest S/S of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.40, Behavioral Health Services (F744) at the highest S/S of a K; 42 CFR §483.70 Administration (F835 and F838) at the highest scope and severity (S/S) of a J; and 42 CFR §483.75, Quality Assurance and Performance Improvement (F865), at the highest S/S of a J. Substandard Quality of Care (SQC) was identified at 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, and F610); 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689); and 42 CFR §483.40 Behavioral Health Services (F744). The facility was notified of the Immediate Jeopardy on [DATE] and is Ongoing. The findings include: Review of the facility's policy titled, Comprehensive Care Plans, revised [DATE], revealed it was the facility's policy to implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that included measurable objectives to meet a resident's medical, nursing, mental, and psychosocial needs as identified in the resident's comprehensive assessment. Further review of the policy revealed the explanation and guidelines included, qualified staff were responsible for carrying out interventions specified in the care plan, and were notified of their roles, and responsibilities. Review of the facility's State Registered Nursing Assistant (SRNA) job description, undated, revealed SRNA's were responsible for performing tasks in accordance with the facility's policy and procedures and the individual resident's plan of care, which included resident transfer assistance. Continued review of the job description revealed it was the SRNA's responsibility to ensure safe work practices and to follow the facility rules and procedures. Closed record review for Resident #1 revealed the facility admitted the resident on [DATE] with diagnoses that included Thoracic Aortic Aneurysm, Morbid (Severe) Obesity, and Acquired Absence of Right Leg above the Knee. Review of the resident's Quarterly Minimum Data Set (MDS) Assessment, dated [DATE], revealed the facility assessed the resident to have a Brief Interview for Mental Status (BIMS) score of fourteen (14), which indicated the resident was cognitively intact. Review of Resident #1's Comprehensive Care Plan, initiated on [DATE] and revised on [DATE], revealed the resident was care planned for twenty-four (24) hour supervised/assisted care. The goal of the care plan was to have the resident maintain his/her highest level of functional ability within a safe environment over the next ninety (90) days. Further review revealed interventions included to approach the resident in a calm manner; introduce self and explain all procedures when providing care; assist of two (2) staff with the resident's bed mobility, assist with getting the resident into his/her Geri-chair utilizing the Mechanical Lift; and two (2) staff assist for all transfers. The resident's care plan; however, was not followed to have two (2) staff assist with all transfers. Record review of Resident #1's progress note, dated [DATE], signed by Registered Nurse (RN) #1, revealed RN #1 was called to Resident #1's room by a State Registered Nursing Assistant (SRNA) {SRNA #2} and found Resident #1 lying on his/her back on the floor. Continued review of the progress note revealed the lift sling was frayed and broke while in use, with the resident in the lift. Per the progress note, the resident complained of head, back, and shoulder pain. According to the progress note, the nurse notified Emergency Medical Services (EMS) and the resident was transferred to the hospital for evaluation. Review of the facility's Fall Review Assessment, dated [DATE], signed by the Director of Nursing (DON), revealed Resident #1 sustained injuries to his/her vertebral fractures at the levels of Cervical seven (C7) and Thoracic one (T1), hematoma to posterior head, and right humerus fracture. Continued review of the record revealed the cause of the fall was two-fold, the lift sling strap broke, and failure to have two (2) SRNA's in the room. Review of the Coroner's Report, dated [DATE], revealed Resident #1's cause of death was due to, blunt trauma, injuries of the spine and extremity, due to being moved by a Hoyer lift, when a strap broke, dropping the resident approximately four (4) feet to the floor, landing on his/her head. Interview with Family Member #1, on [DATE] at 11:41 AM, revealed Registered Nurse (RN) #1 reported to her, on [DATE], that while the resident was raised in the mechanical lift, the sling that held him/her broke and the resident fell to the ground, hitting his/her head. The family member further stated Resident #1 informed her that only one (1) staff member operated the lift and she thought there had to be two (2) staff to operate the mechanical lift. Interview with State Registered Nursing Assistant (SRNA) #1, on [DATE] at 2:50 PM, revealed on [DATE], she attempted to transfer the resident from his/her Geri-chair into his/her bed independently. Per the interview, the SRNA stated that when the resident was lifted in the air, the right sling strap broke. SRNA #1 revealed the resident fell to the floor, headfirst and she heard a loud thud. She further stated it was important to follow the care plan to avoid injury to the residents. SRNA #1 revealed she should have followed the care plan and had another person to assist her with operating the mechanical lift. Interview on [DATE] at 4:41 PM, with Kentucky Medication Aide (KMA) #2, , revealed she was unaware two (2) staff members were required for the mechanical lift. She added, I have been transferring the residents alone for years. Per the interview, it was the culture of the facility to perform resident care tasks alone. Further, she stated she did not usually review the resident's care plan prior to transfers to determine the assistance required for transfers utilizing the mechanical lift. Interview with Licensed Practical Nurse (LPN) #1, on [DATE] at 2:14 PM, revealed Resident #1 was care planned for two (2) staff to assist with all transfers. Per the interview, the care plan was important to follow because it guides the staff on how to care for the residents and how to keep the residents safe. Continued interview with LPN #1 revealed not following the care plan could cause residents to sustain fractures and/or death. Interview on [DATE] at 12:11 PM, with Registered Nurse (RN) #1, revealed that on the day of the incident, [DATE], she was at the nurse's station when State Registered Nursing Assistant (SRNA) #2 informed her Resident #1 had fallen out of the sling from the mechanical lift. Further interview revealed she went to Resident #1's room immediately and believed Resident #1 had fractured his/her shoulder based upon the position of his/her arm. Per the interview, Resident #1 sustained a hematoma towards the back of his/her head and was surprisingly calm. RN #1 revealed she was concerned the resident had a head injury and immediately called Emergency Medical Services (EMS). Continued interview revealed Resident #1 was care planned for two (2) staff members to assist with transfers with the mechanical lift and the care plan should have been followed to prevent serious injury and death. Interview with the Minimum Data Set (MDS) Coordinator, on [DATE] at 12:25 PM, revealed she would have expected the nurses and aides to be aware of each resident's care plan and follow it. Per the interview, Resident #1 was care planned for two (2) persons assist and mechanical lift for transfers. She further stated a printed copy of the resident's care plan was in the binder for the SRNA's to follow for each resident. The MDS Coordinator revealed it was important to follow the resident's care plan to prevent the residents from experiencing falls, having broken bones, and/or death. Interview with the Medical Director, on [DATE] at 3:39 PM, revealed it was her expectation that staff would have followed each resident's care plan. Interview with the Director of Nursing (DON), on [DATE] at approximately 12:40 PM, revealed SRNA #1 should have followed Resident #1's care plan to have two (2) SRNA's operate the mechanical lift. Per the interview, it was her expectation that staff would review the residents' care plans prior to providing care. She further revealed this was important to prevent resident injury. Interview with the Administrator, on [DATE] at 2:43 PM, revealed it was her expectation the mechanical lift would have been operated by two (2) trained staff members. Further, she stated the residents' safety was her responsibility. 2. Review of Resident #4's admission record revealed the facility admitted the resident on [DATE] with diagnoses to include Insomnia, Unspecified Dementia with Behavioral Disturbance, Alzheimer's Disease, and Unspecified Psychosis. Review of Resident #4's admission MDS dated [DATE], revealed the facility assessed the resident to have a BIMS score of three (3), which indicated the resident was severely cognitively impaired. Further review of the MDS, under Section E for behaviors, revealed the resident was assessed to have behaviors daily. These behaviors included hitting, kicking, pushing, scratching, grabbing, threatening, and screaming at others. Additionally, the resident was assessed to have behavior symptoms not directed toward others, four (4) to five (5) days a week. These behaviors included physical symptoms such as hitting or scratching self, pacing and rummaging. Further, the resident was assessed for wandering, including intruding on the privacy or activities of others. The resident exhibited these behaviors four (4) to six (6) days, but less than daily. Review of Resident #4's Comprehensive Care Plan, initiated on [DATE], revealed the resident was care planned to be at risk for falls/injury related to a history of wandering. Further review revealed interventions included monitoring the resident for safety needs and the resident was placed on hourly rounds. Continued review of the care plan revealed the resident was care planned for mood/behaviors related to Depression, new diagnoses of Disturbance, Sundowners, and being verbally and physically abusive towards staff. The goal of the care plan was to stabilize the resident's mood for the next ninety (90) days. Interventions included assessing, monitoring, and documenting any displayed mood/behaviors (sad affect, tearfulness, and wandering) and to attempt to redirect the resident when displaying altered behaviors. The facility failed to ensure the resident's care plan was implemented to ensure the effectiveness of the interventions related to wandering. Review of Resident #4's Progress Note, dated [DATE] at 3:22 AM, entered by Licensed Practical Nurse (LPN) #4, revealed Resident #4 was wandering, had increased agitation, and was combative and hit staff with a water pitcher. Continued review revealed the resident had hidden forks and butter knives in his/her drawer and stated to staff he/she would stab them if they kept bothering him/her. Further review revealed staff had been called to the room by Resident #4's roommate multiple times related to the resident throwing the roommate's objects at him/her. Additional review revealed, Resident #4 was observed going in and out of six (6) other residents' rooms and flipped other residents' televisions onto the floor. Per the Progress Note, staff would continue to observe Resident #4's behavior. There was no evidence to support the resident's care plan was implemented to ensure the effectiveness of the resident's interventions related to wandering. Review of the Progress Note, associated with Resident #15, dated [DATE] at 7:30 PM, documented by LPN #4, revealed Resident #15 was discovered on the floor on his/her back on top of the chuck and draw sheet next to the bed facing the doorway with no injures noted. Per the progress note, a wandering resident [Resident #4] had been seen going in and out of Resident #15's room and surrounding rooms minutes prior to finding Resident #15 on the floor. Review of the resident's care plan revealed the facility failed to implement the resident's care plan to ensure the resident's interventions related to wandering were effective. Review of Resident #4's Progress Note, dated [DATE], documented by Licensed Practical Nurse (LPN) #4 revealed the resident was wandering the halls and became agitated and combative, the entire shift. The LPN documented the resident was wandering in and out of rooms and threatened multiple other residents. Further review revealed the resident was aggressive towards staff, asking for his/her purse and grandbaby. LPN #4 noted the resident was throwing items from rooms into the hallway and screaming out. Per the note, the resident was placed on fifteen (15)-minute checks after speaking with the Administrator and Medical Director. However, there was no evidence to support the facility implemented the resident's plan of care to ensure the effectiveness of his/her interventions related to wandering. Interview with the Social Service Director, on [DATE] at 2:36 PM, revealed the nurses were responsible for adding the resident's behaviors to the daily report sheet and the report sheet was to go to the morning meeting for discussion. The SSD stated the facility did not have a process in place to determine if a resident with behaviors needed an assessment or to determine the effectiveness of the resident's care plan. Continued interview with the Social Service Director revealed it was important to ensure the resident's care plan was followed to ensure psychosocial harm had not occurred and to ensure appropriate interventions could be put in place. Interview with the Administrator, on [DATE] at 3:10 PM, revealed it was her expectation to ensure the facility's policies would have been followed.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the resident's environment remained free of ac...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the resident's environment remained free of accident hazards and that residents received adequate supervision and assistance to prevent accidents. The facility failed to identify and evaluate hazards and risks associated with the mechanical lift equipment and slings and further failed to reduce the associated hazards for three(3) of twenty-one (21) sampled residents (Resident #1, Resident #15, and Resident #22). 1. On [DATE], Resident #1 was dropped from the mechanical lift when the lift sling strap broke and the resident fell approximately four (4) feet to the floor during transfer from a Geri chair to his/her bed. Emergency Medical Services (EMS) were called to the scene and Resident #1 was transferred to the local hospital for evaluation. Resident #1 was discharged from the local hospital and was diagnosed to have a Displaced Comminuted Supracondylar Fracture (an injury to the upper arm bone at the narrowest point, above the elbow) of the right humerus, Fracture of the Seventh Cervical (C7) Vertebra (broken neck), Fracture of the First Thoracic (T1) Vertebra (the bone located in the upper part of the back) , and Contusion of the Scalp. The resident was transferred to another hospital and was admitted to an emergency department that was equipped to manage his/her injuries. The resident expired on [DATE], due to complications of his/her injuries. 2. On [DATE], Resident #20 called Registered Nurse (RN) #1 to Resident #15's room. Upon her arrival, she stated Resident #4 was standing over the resident's body, on the floor. RN #1 revealed she shook Resident #15, as the resident had stopped breathing. Interview revealed Resident #4 pulled the nurse's hair and stated, I want to take my baby home. Resident #15 was transported to the hospital with diagnosis to include a head hematoma from a fall from the resident's bed. The facility; however, failed to investigate the resident's fall thoroughly, to determine the root cause of the resident's fall and failed to provide increased supervision for Resident #4, for the safety of the resident, as well as other. Subsequently, on [DATE], Resident #15 was again found on the floor, of his/her room. Resident #4 was observed walking away from Resident #15's room. The facility failed to determine the root cause of the resident's fall, to include identifying Resident #4 as a potential risk. 3. On [DATE] Resident #22 was observed to be transferred from a Geri-chair to his/her bed using a mechanical lift. However, after the transfer had been completed, it was identified that staff had not utilized the sling that was designed for the use with their lifts, which was unsafe and would result in jury to the resident and caregiver. The facility's failure to ensure the residents' environment remained free of accident hazards and that residents received adequate supervision and assistance to prevent accidents has caused or is likely to cause serious injury, harm, impairment, or death of a resident. Immediate Jeopardy (IJ) was identified on [DATE] at 42 CFR §483.21, Comprehensive Care Plans (F656), at the highest scope and severity (S/S) of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.70, Facility assessment (838), at the highest S/S of a K; and 42 CFR §483.90, Maintain all mechanical, electrical, and resident care equipment in safe operating condition (F908), at the highest scope and severity S/S of a K. Substandard Quality of Care (SQC) was identified at 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689). The Immediate Jeopardy was determined to exist on [DATE]. The facility was notified of the Immediate Jeopardy on [DATE]. Additionally, Immediate Jeopardy was identified on [DATE] and was determined to exist on [DATE] in the areas of 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, F610) at the highest S/S of a J; 42 CFR §483.21, Comprehensive Care Plans (F656) at the highest S/S of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.40, Behavioral Health Services (F744) at the highest S/S of a K; 42 CFR §483.70 Administration (F835 and F838) at the highest scope and severity (S/S) of a J; and 42 CFR §483.75, Quality Assurance and Performance Improvement (F865), at the highest S/S of a J. Substandard Quality of Care (SQC) was identified at 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, and F610); 42 CFR §483.25, Free of Accident/Hazards/Supervision/ Devices (F689); and 42 CFR §483.40 Behavioral Health Services (F744). The facility was notified of the Immediate Jeopardy on [DATE] and is Ongoing. Findings include: Review of the Facility's policy, titled Accidents and Supervision, Revised [DATE], revealed the residents' environment should remain as free of accident hazards as possible and each resident should receive adequate supervision and assistive devices to prevent accidents including, identification, evaluation, and implementation of interventions, and monitor to minimize hazards and risks. Interview with the Administrator on [DATE] at 2:43 PM revealed the facility did not have a policy to address the mechanical lift; however, revealed there should have been. Review of the Facility's State Registered Nursing Assistant (SRNA) job description, undated, revealed SRNA's were responsible for performing tasks in accordance with the Facility's policy and procedures and the individual residents' Plan of Care, which included resident transfer assistance. Per the job description, it was the responsibility of the SRNA to ensure safe work practices and to ensure the facility's rules and procedures were followed. Review of the facility's Mental and Physical Profile for SRNA's, undated, revealed the SRNA's had the ability to follow the facility's safety policy to prevent injury to self or others and had the ability to work as a team with other staff members. Review of the Battery-Operated Mechanical Lift's Manufacturer's Owner's Manual, Safety Instructions, undated, revealed special care would be taken with residents unable to aid while being lifted. Continued review revealed the Manufacturer's six (6) point slings were specifically designed for use for the manufacturer's mechanical lift only. Further review of the Manufacturer's recommendation revealed that utilizing the non-manufacturer's brand lift slings were unsafe and would result in injury to the resident or caregiver. Further review of the Manual's Maintenance Schedule included instructions to check the entire sling inventory for fraying, tearing, or excessive wear of any kind and replace any worn or damaged slings with new Manufacturer's slings. Continued review revealed that per the warnings in the owner's manual, the lift should not be utilized unless all maintenance points passed inspection. 1. Closed Record Review revealed the facility admitted Resident #1 on [DATE] with diagnoses that included, Diabetes Mellitus, Chronic Diastolic Heart Failure, Morbid (Severe) Obesity, and acquired Absence of Right Leg above the knee. Review of Resident #1's Quarterly Minimum Data Set (MDS) Assessment, dated [DATE], revealed, the facility assessed the resident with a Brief Interview for Mental Status (BIMS) score of fourteen (14), which indicated the resident was cognitively intact. Review of Resident #1's Comprehensive Care Plan, revised [DATE], revealed the resident was care planned for mobility with interventions to include assistance with his/her Geri chair utilizing the mechanical lift. Additionally, the resident was care planned for two (2) staff assistants for all transfers. Review of Resident #1's Progress Note, dated [DATE], documented by the Director of Nursing (DON), revealed Resident #1 was transferred utilizing the mechanical lift by one (1) staff when the lift sling broke, and the resident fell. Per the progress note, the resident complained of pain in his/her head, shoulder, and back and was sent to the Emergency Department (ED) due to his/her injuries. Review of Resident #1's Progress Note, dated [DATE] at 2:23 PM, documented by Registered Nurse (RN) #1, revealed the RN was called to Resident #1's room, by a State Registered Nursing Assistant (SRNA unknown). Further review revealed Resident #1 was found lying on his/her back on the floor. Continued review of the progress note revealed the lift sling was frayed and broke while in use with the resident in the lift. Per the progress note, the resident complained of head, back, and shoulder pain. According to the progress note, the nurse notified Emergency Medical Services (EMS) and the resident was transferred to the hospital for evaluation. Review of the facility's Fall Review Assessment, dated [DATE], documented by the Director of Nursing (DON), revealed Resident #1 sustained injuries related to Vertebral Fractures at the levels of Cervical Seven (C7) and Thoracic One (T1), hematoma to his/her posterior head, and a right Humerus Fracture. Continued review of the record revealed the cause of the fall was two- fold, the lift sling strap broke and there was a failure to have two (2) SRNA's in the resident's room to assist with the lift. Review of the Hospital Medical Record, dated [DATE], revealed Resident #1 presented to the Emergency Department (ED) for evaluation of a traumatic injury sustained in a fall from a lift . Per the ED report, the resident was in a lift at his/her long term care facility, when he/she fell approximately four (4) feet onto a concrete floor. Continued review revealed the resident was on Eliquis (a blood thinner) for Atrial Fibrillation. Further review revealed a left scalp hematoma, and Computed Axial Tomography (CAT) scan imaging revealed an acute spinous process at Cervical seven (C7) a compression fracture of Thoracic one (T1), and a right fractured humerus. Resident #1 had been admitted to the hospital on [DATE] and expired on [DATE] as a result of his/her injuries. Review of the Coroner's Report, dated [DATE], revealed Resident #1's cause of death was a blunt trauma injuries of the spine and extremity. Further review revealed the manner of death was due to being moved by a Hoyer lift, when a strap broke, dropping the resident approximately four (4) feet to the floor, landing on his/her head. Review of Resident #1's Death Certificate, dated [DATE], revealed the identified cause or Resident #1's death was related to blunt trauma injuries of the spine and extremity. Observation on [DATE] at 4:45 PM revealed eight (8) slings were removed from service after Resident #1's incident, on [DATE]. Continued observation revealed the labels were faded so that the laundry instructions and sling size was not legible. Additionally, the sling loops were observed to be brittle and easily broken. Observation on [DATE] at 4:45 PM, of the Multi-Brand Compatible Slings, revealed the sling utilized on [DATE], the day of Resident #1's incident, revealed the sling originated from a different manufacturer, which was unsafe, per the manufacturer's recommendation. Interview on [DATE] at 11:41 AM, with Family Member #1, revealed Registered Nurse (RN) #1 reported to her, on [DATE], that while raised in the mechanical lift, the sling that held Resident #1 broke and the resident fell to the ground, hitting his/her head. Further interview revealed the lift sling fabric was frayed and contributed to the accident. Family Member #1 stated Resident #1 informed her there was only one (1) staff member that operated the lift when he/she fell. Family Member #1 revealed Resident #1 was transferred by ambulance to a local hospital and fractures were identified at C7 and T1 vertebrae and a complete break of the resident's right humerus bone. Per the interview, she stated Resident #1 was transferred from the Emergency Department (ED) at the first hospital to a larger hospital to better address the resident's care needs. Further interview revealed it was difficult to watch her parent in pain and the resident required medication to maintain blood pressure and a unit of blood following the accident. Family Member #1 revealed she thought it was the facility's policy to have two (2) staff when operating the mechanical lift. Interview on [DATE] at 2:50 PM with State Registered Nursing Assistant (SRNA) #1 revealed, on [DATE], she transferred Resident #1 to bed from the Geri chair, utilizing the mechanical lift. Continued interview revealed that while the resident was suspended in the air, the right side of the sling, near the resident's head, broke and the resident fell to the floor. Further interview revealed the resident hit the ground, headfirst. SRNA #1 revealed she attempted to grab the resident but heard a loud thud. She stated part of the resident's body landed on the metal legs of the mechanical lift. SRNA #1 revealed she grabbed one (1) of the resident's arms and legs and pulled the resident off the lift. Further, the SRNA revealed she then went to the resident's door to yell for help. Per the interview, she revealed she should not have transferred the resident alone. Interview on [DATE] at 3:35 PM, with SRNA #2 revealed, on [DATE], she was documenting at the nurse's station when she heard a thud and a shriek. Per the interview, Resident #1 could not move his/her right arm. SRNA #2 revealed she was aware SRNA #1 transferred the resident independently and knew the resident required an assist of two (2) staff for all transfers. SRNA #2 revealed she offered to assist with the transfer; however, SRNA #1 refused her help. SRNA #2 revealed she should have reported SRNA #1's refusal to accept assistance with the resident's transfer to management, to prevent injury. Interview with Registered Nurse (RN #1), on [DATE] at 12:11 PM, revealed it was the standard to utilize two (2) staff members when operating a mechanical lift and common sense to check the lift sling before using it on a resident. Continued interview revealed, on [DATE], she was at the nurse's station when SRNA #2 informed her Resident #1 fell out of the sling. Further interview revealed she went to the room and immediately thought Resident #1's shoulder was fractured because of the position of his/her arm. RN #1 stated that after assessing the resident, she knew the facility was in deep trouble and should have been. Continued interview revealed no part of Resident #1's body was on the lift sling. She stated she observed pillows placed under the residents' arms and legs. Further interview revealed that no part of the resident's body should have been moved until the resident was fully assessed after his/her fall with injury. RN #1 revealed the resident sustained a hematoma towards the back of her head and was surprisingly calm. RN #1 revealed this caused concern and she wondered if the resident had a head injury. She revealed she called the Emergency Medical Service (EMS) immediately. Review of the facility's policy titled, Fall Prevention and Management Policy, revised [DATE], revealed the purpose of the policy was to provide a process for fall reviews and fall prevention practices. Further review revealed it was the policy to minimize the risk of serious injury, recognize risks/causes of falls, and implement all prevention management interventions. Continued review of the policy revealed a fall was defined as the unintentional change in position, coming to rest on the ground, floor or on to the next lower surface. Continued review revealed that when a fall occurred, staff would note any statements made regarding the fall, assess the environment for factors that may have contributed to the fall, and document any non-compliance with prevention measures. Further review revealed staff would add necessary interventions to prevent the reoccurrence of the fall. Review of the facility's policy titled, Fall Prevention and Management, revised [DATE], revealed the nursing staff would complete an incident report under risk management, after any occurrence of a fall. Further review revealed the [resident's] care plan would be updated as needed. Interviews with staff revealed Resident #15 fell out of bed on [DATE] and [DATE]; however, there was no evidence to support that the resident's falls were investigated. Further interviews with staff revealed Resident #15 was pulled out of bed by Resident #4; however, the facility failed to implement Resident #4's care plan to prevent accidents and incidents. 2. Closed record review of Resident #4 revealed no evidence to support the facility documented the incidents identified on [DATE] and [DATE]. Review of Resident #4's Progress Note, dated [DATE], documented by Licensed Practical Nurse (LPN) #4 revealed the resident was wandering the halls and became agitated and combative, the entire shift. The LPN documented the resident was wandering in and out of rooms and threatened multiple other residents. Further review revealed the resident was aggressive towards staff, asking for his/her purse and grandbaby. LPN #4 Noted the resident was throwing items from rooms into the hallway and screaming out. Per the note, the resident was placed on fifteen (15)-minute checks after speaking with the Administrator and Medical Director. Review of Resident #4's admission record revealed the facility admitted the resident on [DATE] with diagnoses to include Insomnia, Unspecified Dementia with Behavioral Disturbance, Alzheimer's Disease, and Unspecified Psychosis. Review of Resident #4's admission MDS dated [DATE], revealed the facility assessed the resident to have a BIMS score of three (3), which indicated the resident was severely cognitively impaired. Further review of the MDS, under Section E for behaviors, revealed the resident was assessed to have behaviors daily. These behaviors included hitting, kicking, pushing, scratching, grabbing, threatening, and screaming at others. Additionally, the resident was assessed to have behavior symptoms not directed toward others, four (4) to five (5) days a week. These behaviors included physical symptoms such as hitting or scratching self, pacing and rummaging. Further, the resident was assessed for wandering, including intruding on the privacy or activities of others. He/She exhibited these behaviors four (4) to six (6) days, but less than daily. Review of Resident #4's Comprehensive Care Plan, initiated on [DATE], revealed the resident was care planned to be at risk for falls/injury related to a history of wandering. Further review revealed interventions included monitoring the resident for safety needs and the resident was placed on hourly rounds. Continued review of the care plan revealed the resident was care planned for mood/behaviors related to Depression, new diagnoses of Disturbance, Sundowners, and being verbally and physically abusive towards staff and rejecting care. The goal of the care plan was to stabilize the resident's mood for the next ninety (90) days. Interventions included assessing, monitoring, and documenting any displayed mood/behaviors (sad affect, tearfulness, and wandering). Interview with the Licensed Practical Nurse (LPN) #4, on [DATE] at 6:00 AM, revealed he was familiar with the incidents that occurred on [DATE] and [DATE]. Per the interview, LPN #4 revealed he thought Resident #15's fall should have been investigated. Further, he stated that after each incident, Resident #4 reported he/she dropped his/her baby both times. 3. Review of Resident #15's Progress Note, dated [DATE] at 9:25 AM, documented by Registered Nurse (RN) #1, revealed she was called to Resident #15's room, by a resident [Resident #20]. Per the progress note, Resident #15 was found face down on the floor and had a hematoma to the forehead, a reddened area to his/her back, knees, and elbows. Further review of the progress note revealed the resident was sent to the Emergency Department (ED) for further examination. Review of the Emergency Department (ED) Discharge summary, dated [DATE], revealed Resident #15 presented to the ED for a possible fall with an unspecified head injury. Continued review revealed the nursing facility reported the resident was non-ambulatory, nonverbal, legally blind, had a history of congenital birth trauma and had a feeding tube. Further review revealed the nursing home reported the resident had a bruise on his/her forehead and scratches on his/her back. A physical exam revealed bruising to the left knee and right frontal forehead. Due to the resident's injuries and physical exam findings, a Cat Scan (CT) of the head, chest. abdomen and left knee were performed, and no acute injuries were found. Continued review revealed the resident was discharged back to the facility on [DATE]. Review of the facility's Fall Review Assessment, dated [DATE] at 9:15 AM, revealed Resident #15 was found lying face down on the floor beside the bed with a hematoma and bruise on the forehead, redness to the midback, bilateral elbow scratches and bruising to the chin. Continued review revealed the resident had been sent to the ED for evaluation. Review of the Progress Note, dated [DATE] at 1:35 PM, documented by Licensed Practical Nurse (LPN #7), revealed Resident #15 returned to the facility at 1:06 PM. Continued review revealed a skin observation revealed a knot and bruise were noted to the resident's forehead, bilateral elbows were scratched and bruised, scratches and bruises to the gastric tube site, and bruising to his/her chin. Review of the Progress Note, dated [DATE] at 7:30 PM, documented by LPN #4, revealed Resident #15 was discovered on the floor on his/her back on top of the chuck and draw sheet next to the bed facing the doorway with no injures noted. Per the progress note, a wandering resident [Resident #4] had been seen going in and out of Resident #15's room and surrounding rooms minutes prior to finding Resident #15 on the floor. Review of the facility's Fall Review Assessment, dated [DATE] at 7:30 PM, revealed Resident #15 had an unwitnessed fall and was found on the floor, on his/her back, on top of a chuck, with the drawsheet facing the doorway with no injuries noted. Review of Resident #15's Skin assessment dated [DATE] at 1:52 PM, revealed the resident had a knot and bruise noted to the forehead, bilateral elbows were scratched and bruised, scratches and redness to gastric tube site, and bruising to the chin. Review of Resident #15's admission Record revealed the facility had admitted Resident #15 on [DATE], with diagnoses to include Blindness, Congenital malformation of the nervous system, Severe intellectual disabilities, Hearing loss, and Cerebral hemorrhage due to birth injury. Review of Resident #15's Quarterly MDS dated [DATE], revealed the facility had assessed the resident as being highly hearing impaired, indicating absence of useful hearing, and severely vision impaired, indicating no vision or sees only sees light, color, or shapes, and eyes did not appear to follow objects. Continued review revealed the facility had assessed the resident as having a Cognitive Skills for Daily Decision Making score of three (3), indicating severely impaired, never/rarely made decisions. Further review revealed the resident had been assessed as total dependence for care, meaning full staff performance every time, with two plus (2+) person physical assistance for Bed Mobility and Transfers. Review of Resident #15's Care Plan initiated on [DATE] and revised on [DATE], revealed the resident required twenty-four (24)-hour care related to Congenital Neurological Condition, nonverbal, legally blind and deaf, and was dependent on staff for all Activities of Daily Living care, with a Goal to include the resident would maintain status within a safe environment. Interventions initiated on [DATE] included approach in a calm manner, and a new intervention initiated on [DATE] to place a stop sign across the doorway to deter other residents from entering the room without invitation. Interview with Registered Nurse (RN) #1, on [DATE] at 4:36 PM, revealed that on [DATE], she was walking down the hall when Resident #20 came to her and stated very calmly, this child has come out of the bed and [his/her parent] needed to take him/her home. RN #1 stated she went to Resident #15's room and observed the resident face down on the floor. She stated the resident was unconscious. Per the interview, she shook the resident's head and the resident took a deep breath. The RN stated Resident #4 was standing over the resident's lifeless body. RN #1 revealed she called for help as she could not pick the resident up or move him/her. Continued interview revealed she did not document Resident #4 standing over Resident #15's body. Further, she stated she thought Resident #4 pulled Resident #15 out of his/her bed. Interview with Licensed Practical Nurse (LPN) #4, [DATE] at 6:00 AM, revealed Resident #15 was contracted and had a gastrostomy tube (G-tube, a tube inserted through the belly that brings nutrition directly to the stomach). Per the interview, LPN #4 revealed he was aware the resident has had two (2) falls. The first fall, RN #1 was involved, and the resident was sent to the ED. LPN #4 revealed the resident had a big knot on his/her head. LPN #4 revealed he worked the next night, on [DATE], when Resident #15 was found on the floor. The LPN revealed that while passing medications, Resident #15 was discovered on the floor with his/her chux off the bed with Resident #15 on it. LPN #4 revealed Resident #4 was observed leaving the resident's room. LPN #4 stated he contacted the Administrator. He stated Resident #15 was moved to a different room and a laser alarm was added to alert staff when Resident #4 wandered into the resident's room. LPN #4 revealed Resident #4 was on increased supervision; however, that was not enough. LPN #4 stated the resident needed one-on-one (1:1) supervision and the facility did not have enough staff to provide the increased supervision. Interview with the Resident Care Coordinator (RCC) #18, on [DATE] at 1:11 PM, revealed she did not know much about the incidents that occurred on [DATE] and [DATE], between Resident #4 and Resident #15, but knew Resident #15 was found on the floor, twice. She stated Resident #15 was vulnerable and while she did not see the incident, the position Resident #15 was positioned in did not seem as though Resident #15 could have placed himself/herself in that position. Interview with the Medical Director (MD), on [DATE] at 9:19 AM, revealed the resident was functionally a quadriplegic and questioned at the time of both accidents, how the incidents could possibly have occurred. Per the interview, the MD stated the facility advised her they suspected Resident #4 had pulled Resident #15 from his/her bed on both occasions. Interview with the Director of Nursing (DON), on [DATE] at 9:20 PM, revealed she could not remember the incidents between Resident #4 and Resident #15; however, recalled the charge nurse informing her Resident #15 was found on the floor, for the incident that occurred on [DATE], and was sent out to the Emergency Department (ED) for an evaluation. She further revealed LPN #4 notified her of Resident #15's fall, on [DATE]. Per the interview, LPN #4 was noticeably upset and reported Resident #15 was found on the floor and Resident #4 was observed coming out of Resident #15's room. The DON stated LPN #4 reported he thought Resident #4 pulled Resident #15 out of his/her bed. Continued interview revealed the facility should have completed a falls investigation and should have placed Resident #4 on one-to-one (1:1) observations, to ensure the safety of the resident. Interview with the Administrator, on [DATE] at 3:10 PM, revealed Resident #15 had a lot of developmental issues. Further, she stated the resident could not perform functions with his/her limbs. Per the interview, the Administrator stated staff informed her the resident fell out of bed. She stated that had she known about the additional information related to Resident #4 wandering in and out of residents' rooms, she would have expected Resident #15's fall to be investigated. Further, she stated there were no witnesses to the fall, as the facility did not have proof, and could not make assumptions. Review of the Manufacturer's Owner's Manual Safety Instructions, for the battery-operated mechanical lift, not dated, revealed special care must be taken with residents unable to aid while being lifted and included severely handicapped residents. Continued review revealed the Manufacturer's six (6) point slings were specifically designed for use with their lifts and use of non-manufacturer's brand lift slings were unsafe and may result in injury to the resident or caregiver. 3. Review of Resident #22's Medical Record revealed the facility admitted the resident on [DATE] with diagnoses to include Non-Alzheimer's Dementia, Anxiety, and Depression. Review of Resident #22's Quarterly Minimum Data Set (MDS), dated [DATE], revealed the facility assessed the resident to have a Brief Interview for Mental Status (BIMS) score of three (3), which indicated the resident was severely impaired. Review of Resident #22's State Registered Nursing Assistant (SRNA) [NAME] (a tool used to give a brief overview of each residents care needs) revealed the resident required the use of a mechanical lift with two (2) staff assist for transfers. Observation on [DATE] at 1:50 PM, revealed State Registered Nursing Assistant (SRNA) #3 and SRNA #7 used the mechanical lift to transfer Resident #22 from the Geri chair to the bed; however, observation revealed the SRNA's utilized a lift sling that was not recommended by the manufacturer's recommendations. Interview on [DATE] at 1:20 PM, with SRNA #3 revealed she had worked at the facility for a year. Continued interview revealed that the utilization of the mechanical lift required the use of two (2) staff if the resident was not good with standing. Per interview, she had received training when hshe was hired. Interview with the Maintenance Director, on [DATE] at 11:32 AM, revealed it was his responsibility to check machinery and equipment once per month; however, he did not include the mechanical lift slings. Interview with the Director of Nursing (DON), on [DATE] at 4:09 PM, revealed the facility did not follow the manufacturer's instructions prior to the incident that occurred on [DATE]. Interview, on [DATE] at 2:43 PM with the Administrator revealed the facility did not follow the mechanical lift manufacturer's instructions regarding the type of sling to use with the lifts. Per the interview, she stated there was no process in place to routinely inspect the condition of the slings used with the mechanical lifts to prevent serious accident and injury. Per interview, there were no policies in place to address the mechanical lift and there should have been The Administrator stated resident safety was her responsibility.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Administration (Tag F0835)

Someone could have died · This affected 1 resident

Based on interview, record review, and review of the facility's Administrator's Job Description and policies, it was determined the facility failed to ensure it was administered in a manner that used ...

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Based on interview, record review, and review of the facility's Administrator's Job Description and policies, it was determined the facility failed to ensure it was administered in a manner that used its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being for three (3) of twenty-one (21) sampled residents (Resident #16, Resident #18, and Resident #20) with Dementia. On 06/23/2022, staff observed Resident #16 in the hallway across from the nurse's station, kissing and groping Resident #18's breasts. However, there was no documented evidence the facility reported the incident to the State Survey Agency (SSA) or Law Enforcement as sexual abuse, or thoroughly investigated the sexual abuse as per the facility's policy. On 12/08/2022, staff found Resident #16 on top of Resident #18 in a recliner chair in Resident #16's room, kissing and humping Resident #18. However, there was no documented evidence the Administrator ensured the allegation of sexual abuse was reported to the SSA or Law Enforcement, or thoroughly investigated the sexual abuse as per the facility's policy. The facility's administration failed to follow its policy related to discharge planning, transfers and discharges, and failed to ensure Social Services was provided in order to maintain the highest practicable, physical, mental, and psychosocial well-being of each resident. The facility's failure to ensure it was administered in a manner that used its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being of its residents has caused or is likely to cause serious injury, harm, impairment, or death of a resident. Immediate Jeopardy (IJ) was identified on 01/27/2023 at 42 CFR §483.21, Comprehensive Care Plans (F656), at the highest scope and severity (S/S) of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.70, Facility assessment (838), at the highest S/S of a K; and 42 CFR §483.90, Maintain all mechanical, electrical, and resident care equipment in safe operating condition (F908), at the highest scope and severity S/S of a K. Substandard Quality of Care (SQC) was identified at 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689). The Immediate Jeopardy was determined to exist on 01/22/2023. The facility was notified of the Immediate Jeopardy on 01/27/2023. Additionally, Immediate Jeopardy was identified on 02/22/2023 and was determined to exist on 01/16/2022 in the areas of 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, F610) at the highest S/S of a J; 42 CFR §483.21, Comprehensive Care Plans (F656) at the highest S/S of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.40, Behavioral Health Services (F744) at the highest S/S of a K; 42 CFR §483.70 Administration (F835 and F838) at the highest scope and severity (S/S) of a J; and 42 CFR §483.75, Quality Assurance and Performance Improvement (F865), at the highest S/S of a J. Substandard Quality of Care (SQC) was identified at 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, and F610); 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689); and 42 CFR §483.40 Behavioral Health Services (F744). The facility was notified of the Immediate Jeopardy on 02/22/2023 and is ongoing. The findings include: Review of the facility's Administrator Position Description, undated, revealed the major duties included: operating the facility in accordance with established policies and procedures of the Governing Body; prepare and forward on time to the proper authorities all reports required by management; and write definite policies regarding the activities and duties of facility staff and explain the policies to staff to ensure the health care and safety of residents. Further review of the Description revealed additional major duties of the Administrator included: writing personnel policies and individual duties of staff to ensure they were known by all employees; and to supervise all Department Heads by performing regular rounds and conferences. Review of the facility's Abuse Prevention Policy, revised 01/25/2018 and last reviewed 09/09/2022, revealed sexual abuse was defined as non-consensual sexual contact of any type with a resident. Per policy review, all alleged violations involving abuse were to be reported immediately in accordance with State law through established procedures, to include the State Survey Agency (SSA/ licensure and certification agency) and other officials. Continued review of the Policy revealed an in-house investigation was to be performed by the Administrator and/or his/her designee and all appropriate agencies, such as the SSA and Ombudsman, were to be notified immediately after the suspected abuse was reported. Further review of the policy revealed the investigative results of the in-house investigation was to be reported to the outside entities within five (5) working days. Review of Resident #16's medical record revealed the facility assessed the resident as having a Brief Interview for Mental Status (BIMS) score of ten (10) which indicated he/she was moderately cognitively impaired. Continued review revealed the facility assessed Resident #16 as having no behaviors directed towards others to include sexually abusing others. However, on 06/23/2022, Resident #16 was observed by Licensed Practical Nurse (LPN) #2 in the hallway across from the nurse's station, kissing Resident #20, and groping Resident #18's breasts. Further review revealed there was no documented evidence the facility reported the incident to the State Survey Agency (SSA) or Law Enforcement as sexual abuse as required, or thoroughly investigated the sexual abuse as per the facility's policy. Interview, on 02/14/2023 at 6:35 AM, with Licensed Practical Nurse (LPN) #2 revealed he had been in the medication room on 06/23/2022, and observed Resident #16, through the window, kissing Resident #18 and groping his/her breasts. Per LPN #2, when he exited the medication room Resident #16 and Resident #18 had returned to their rooms. LPN #2 stated he had not immediately reported the incident even though he believed the incident was sexual abuse. He stated for three (3) years he had observed Resident #16 displaying behaviors towards residents with Dementia, such as he observed during the incident involving Resident #18. Per LPN #2, Resident #18 really needed to be on one on one (1:1) supervision. Continued interview revealed he later reported the sexual abuse incident involving Resident #18 to the Director of Nursing (DON). LPN #2 stated he discussed the sexual incident involving Resident #18 kissing Resident #16 with the DON, who told him the incident was not reportable to the State since the incident did not appear to be unwanted. Interview with LPN #4 on 02/13/2023 at 8:00 AM, revealed he had received information from another staff member (State Registered Nursing Assistant [SRNA] #15) on 12/18/2022, about seeing Resident #16 on top of Resident #18, kissing and humping Resident #18. LPN #4 stated he reported the incident to the Social Services Director (SSD) on 12/18/2022. Interview, with SRNA #15 on 02/14/2023 at approximately 12:30 PM, revealed she had observed Resident #16 on top of Resident #18 fondling and kissing Resident #18. SRNA #15 stated Resident #18 was not capable of making the decision to participate in a sexual act with Resident #16. Further interview revealed she reported the incident to the nurse (LPN #4) immediately, and additionally stated Resident #18's spouse, who was also the resident's Power of Attorney (POA) was not notified or aware of the incident. Interview with Registered Nurse (RN) on 02/15/2023 at 4:36 PM, revealed Resident #16's sexually inappropriate behaviors were common knowledge at the facility. Further interview revealed the facility's Abuse Coordinator was well aware of Resident #16's inappropriate sexual behavior. However, the facility's Administration again failed to address the sexual abuse of Resident #18 by Resident #16 on 12/18/2022, when Resident #16 was observed by staff on top of Resident #18 in a recliner chair in Resident #16's room, kissing and humping Resident #18. The facility's Administration also failed to thoroughly investigate the sexual abuse of Resident #18 by Resident #16, as per facility policy. In addition, the facility's Administration failed to provide documented evidence allegations of sexual abuse were reported to the SSA or Law Enforcement. Interview on 02/14/2023 at 6:00 AM, with LPN #4 revealed he believed Resident #16 was abusing residents sexually, and the Resident Care Coordinator (RCC) told him it was for the good of the facility not to report. Continued interview revealed the LPN was very upset, about Resident #16's sexual incidents not having been reported after he told the Administrator and Medical Director about the incidents. LPN #4 stated I think it is a cover up. Further interview revealed about three (3) months ago there was an incident where Resident #16 molested and touched SRNA #10, and molested a resident. LPN #4 further stated that information should have been reported. Interview, with LPN #2 on 02/14/2023 at approximately 6:35 AM, revealed he witnessed Resident #16 kissing a resident who had dementia and groping another resident, with his/her hands on the other resident's breasts. Per interview, LPN #2 stated he put a note in about the incident. Continued interview revealed he did not report the incident at that time; however, he talked to the DON about it later. He stated the DON told him in order for it to be abuse there had to be unwanted contact by the victim. He stated the DON told him she put a note in stating there was no distress in the residents. According to LPN #2, that incident had not been the first time, he stated he had witnessed Resident #16, who had displayed that behavior ever since he first started working at the facility. Further interview revealed he had seen Resident #16 kissing other residents and some of those residents had dementia. The LPN further stated Resident #16's sexual behaviors had been happening for three (3) years, the resident should have had increased supervision, really needed one on one (1:1) supervision. He further stated they (administrative staff) gave staff the reason for not reporting Resident #16's sexual incidents was because the other residents had not been in distress; however, the incidents were abuse. Interview, with the DON on 02/16/2023 at 9:20 AM, and on 02/21/2023 at 3:05 PM, revealed the facility did not have oversight of its reporting and investigating processes, and had no one designated to ensure the reporting and investigations of sexual abuse allegations occurred. Continued interview revealed the facility had an in person training in November on abuse related to the new regulations which had gone into effect. Per the DON, the training consisted of printouts which were gone over with staff and the updated changes reviewed. She stated the printouts referred to a resident's capacity to consent in sexual interactions. She stated it could not be relied on whether the resident understood or what their Brief Interview for Mental Score (BIMS) scores were. Interview revealed residents were to be interviewed and a psychiatric (psych) consult performed for the resident. The DON stated however, the facility had no one who could come perform the psych evaluations of residents. She stated she had been notified by staff of residents being sexually inappropriate before and the facility usually tried to get to the bottom of it. According to the DON, the sexual allegations had been discussed in the facility's morning meetings; however, the facility did not report the allegations because there had not been any harm and we did not think it was abuse. Further interview revealed there needed to be more training and investigations performed. She further stated other residents deserved to be protected from sexual abuse; and if they did not have the ability to consent that was sexual abuse. Interview with the Administrator, on 02/16/2023 at 3:10 PM, and on 02/21/2023 at 3:30 PM, revealed in the facility's morning meetings changes in residents' condition were discussed, and the sexual allegations by Resident #18 would have been or should have been discussed. Per the Administrator, it was her expectation for the sexual allegations to have been discussed, and the residents' care plans updated with interventions to protect the resident and/or other residents. However, the Administrator stated she did not recall if the sexual allegations were discussed. The Administrator revealed the facility's Abuse Coordinator should direct staff on whether to report an incident or not, and if there was an injury the Abuse Coordinator would tell staff to start an investigation. According to the Administrator, the facility was reevaluating the entire (incident) process, and the would be more likely to extend the evaluation period of an incident, and report it if we were unable to determine if what occurred was abuse. The Administrator stated she thought if there had been an investigation it would have shown abuse. Continued interview revealed the Administrator stated the sexual incidents should have been reported. The Administrator stated the Medical Director was updated during the facility's Quarterly Quality Assurance Performance Improvement (QAPI) meetings. `
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0865 (Tag F0865)

Someone could have died · This affected 1 resident

Based on interview, record review, and review of the facility's policy, investigations, and documentation, it was determined the facility failed to implement its Quality Assurance Performance Improvem...

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Based on interview, record review, and review of the facility's policy, investigations, and documentation, it was determined the facility failed to implement its Quality Assurance Performance Improvement (QAPI) program to identify opportunities for improvement in the care and services provided to residents. The facility's QAPI process failed to identify quality of care deficiencies; failed to develop and implement plans of action to correct identified quality of care deficiencies; and failed to ensure standards of quality of care regarding performance improvement measures were sustained. As a result, the facility's QAPI program failed to develop, implement, and monitor to ensure its effectiveness in addressing sexual abuse in the facility. (Refer to F600, F609, F610, and F835) Interview and record review revealed facility staff were aware of sexual abuse allegations; however, they failed to report the allegations to the State Survey Agency (SSA) and other State agencies and failed to conduct thorough investigations of the allegations. Therefore, the facility's QAPI program failed to develop and implement plans to prevent sexual abuse in the facility. The facility's failure to ensure it developed, implemented, and maintained an effective, comprehensive, data-driven QAPI program that focused on indicators regarding outcomes of care and quality of life for its residents has caused or is likely to cause serious injury, harm, impairment, or death of a resident. Immediate Jeopardy (IJ) was identified on 01/27/2023 at 42 CFR §483.21, Comprehensive Care Plans (F656), at the highest scope and severity (S/S) of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.70, Facility assessment (838), at the highest S/S of a K; and 42 CFR §483.90, Maintain all mechanical, electrical, and resident care equipment in safe operating condition (F908), at the highest scope and severity S/S of a K. Substandard Quality of Care (SQC) was identified at 42 CFR §483.25, Free of Accident Hazards/ Supervision/Devices (F689). The Immediate Jeopardy was determined to exist on 01/22/2023. The facility was notified of the Immediate Jeopardy on 01/27/2023. Additionally, Immediate Jeopardy was identified on 02/22/2023 and was determined to exist on 01/16/2022 in the areas of 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, F610) at the highest S/S of a J; 42 CFR §483.21, Comprehensive Care Plans (F656) at the highest S/S of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.40, Behavioral Health Services (F744) at the highest S/S of a K; 42 CFR §483.70 Administration (F835 and F838) at the highest scope and severity (S/S) of a J; and 42 CFR §483.75, Quality Assurance and Performance Improvement (F865), at the highest S/S of a J. Substandard Quality of Care (SQC) was identified at 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, and F610); 42 CFR §483.25, Free of Accident Hazards/Supervision/ Devices (F689); and 42 CFR §483.40 Behavioral Health Services (F744). The facility was notified of the Immediate Jeopardy on 02/22/2023 and is ongoing. The findings include: Review of the facility's Administrator Position Description, undated, revealed the Administrator's major duties included: ensuring operation of the facility in accordance with the Governing Body's established policies and procedures; writing definitive policies in relation to the duties and activities of staff and explaining the policies to staff to ensure the safety and healthcare of facility residents. Review of the Description further revealed the Administrator's major duties also included the writing of individual duties of staff and personnel policies to ensure staff knew the policies and duties. In addition, the Administrator was to supervise all Department Heads by performing regular rounds and conferences. Review of the facility's Abuse Prevention Policy, revised 01/25/2018 and last reviewed 09/09/2022, revealed the definition of sexual abuse was the non-consensual sexual contact of any type with a resident. Continued policy review revealed all alleged violations involving abuse were to be reported immediately in accordance with State law through the facility's established procedures. Per review of the policy, reporting was to include alleged violations being sent to the State Survey Agency (SSA) and other officials, and all appropriate agencies, such as the SSA and Ombudsman, were to be notified immediately after the suspected abuse was reported. Further review of the policy revealed the Administrator and/or his/her designee was to perform an in-house investigation, and the results of the investigation were to be reported to the outside entities within five (5) working days. Interview, on 02/15/2023 at approximately 12:30 PM, and on 02/21/2023 at 2:23 PM, with the Minimum Data Set (MDS) Coordinator revealed she was part of the facility's QAPI team. She stated behaviors and allegations of abuse should be discussed in the QAPI meetings, to include sexual abuse allegations. Continued interview revealed she did not recall Resident #16's sexual incidents on 06/23/2022 and 12/18/2022 having been discussed in any Interdisciplinary Team (IDT) meeting she had attended, which included QAPI meetings. She stated she attended the facility's morning meetings and QAPI meetings. Per interview, the morning meetings were held Monday through Friday, and residents' behaviors, to include sexual incidents, were part of what was discussed in the meetings. The MDS Coordinator further stated she did not recall sexual behaviors of Resident #16 being discussed in the facility's QAPI meetings. Interview, with the Director of Nursing (DON) on 02/16/2023 at 9:20 AM, revealed the facility had no one designated to ensure the reporting and investigations of sexual abuse allegations. The DON stated the facility did not have oversight of its reporting and investigating process. Per interview, the DON stated in November the facility performed an in person training on abuse. Continued interview revealed the printouts talked about a resident's capacity to consent in sexual interactions, a resident's Brief Interview for Mental Score (BIMS) and whether the resident understood could not be relied on. The DON stated residents needed to be interviewed and there would need to be a psychiatric (psych) consult for the resident; however, the facility did not have anyone who could come perform psych evaluations. She revealed staff had notified her of residents being sexually inappropriate before they usually tried to get to the bottom of it. The DON stated other residents deserved to be protected from sexual abuse; and if they did not have capacity to consent that was sexual abuse. Interview revealed the facility had not reported Resident #16's sexual incidents because there is not any harm - we didn't think it was abuse. Per the DON, there needed to be more training and investigations performed. She stated in the morning meetings falls, allegations, including sexual allegations were discussed and what was to go to the monthly Performance Improvement Plan (PIP) meetings (monthly) was decided. Further interview revealed everything that went to PIP went to the facility's QAPI. The DON further stated the Medical Director attended the QAPI meetings, by phone or in-person. Interview, on 02/16/2023 at 3:10 PM, and on 02/21/2023 at 3:30 PM, with the Administrator revealed the facility needed to reevaluate its entire process for reporting and investigating allegations of abuse to improve its processes. Continued interview revealed the facility's current process had failed and she had not been aware of the extent of sexual abuse allegations which had occurred in the facility on 06/23/2022 and 12/18/2022. The Administrator stated the facility had morning meeting with all supervisors, and the report sheet, which noted residents' condition changes, was gone over. Further interview revealed the sexual allegations involving Resident #16 would have or should have been discussed; however, the Administrator did not recall if the allegations had been discussed. She further stated it was her expectation for allegations, including sexual allegations, to be discussed in the meetings, and for the MDS Coordinator to update the resident's care plan with interventions to protect the resident and other residents. In addition, the Administrator stated in the morning meetings it might be decided something should go to the PIP, then to the facility's quarterly QAPI meeting to be reviewed and the Medical Director updated. The Administrator further stated the facility did not have a system in place to audit or monitor for its effectiveness of its processes. Interview, on 02/21/2023 at 5:35 PM, with the Medical Director revealed QAPI meetings were held quarterly, and the facility had been religious with having those meetings. The Medical Director stated in the QAPI meetings they looked at falls, infections, etc. and decided what was to be done. Per the Medical Director, she was the facility's oversight person and would think they should notify me regardless. Continued interview revealed there had been a lot of research with elderly people having relations in nursing homes and there were sometimes when people had sexual relations in facilities. According to the Medical Director, residents were adults and it was difficult to say if they were consenting, and they should have had a psychiatric (psych) evaluation. Further interview revealed she attended the facility's QAPI meetings and allegations were discussed; however, she did not recall if the sexual abuse was discussed in the QAPI meetings.
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0744 (Tag F0744)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of the facility's policy and procedures, it was determined the facili...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of the facility's policy and procedures, it was determined the facility failed to ensure residents with a dementia diagnosis were provided individualized care needs to ensure care and services were maintained at their highest practicable mental, physical, and psychosocial well-being, for seven (7) of twenty-one (21) sampled residents (Resident #16, Resident #18, Resident #20, Resident #4, Resident #13, Resident #17, and Resident #14) 1. On 06/23/2022, staff observed Resident #16 kissing Resident #20 while groping Resident #18's breast. Record review revealed the resident had a Dementia diagnosis and was care planned for staff to assess/monitor and document the resident's behaviors. Review of the resident's care plan; however, was not updated to include the resident's sexual behaviors to prevent further behaviors. Additionally, on 12/18/2022, staff observed the resident humping and kissing Resident #18 in his/her room. The facility failed to ensure the resident's care plan was implemented to ensure the resident's stop sign was at his/her doorway to prevent others from entering his/her room uninvited. 2. On 06/23/2022, Resident #18 was observed by staff in the hallway, across from the nurse's station, with Resident #16, as he/she kissed Resident #20, and groped Resident #18's breast. The resident was care planned for wandering behaviors which required staff to access and monitor for these behaviors. The facility failed to ensure the care plan was implemented to determine its effectiveness and failed to revise the resident's care plan to address the resident's sexual behaviors, to ensure the safety of the resident. Subsequently, on 12/18/2022, the resident was observed in Resident #16's room, seated in his/her recliner as Resident #16 humped and kissed Resident #18. 3. On 06/23/2022, Resident #20 was observed in the hallway, with Resident #16 kissing him/her. However, there was no evidence to support the facility implemented the resident's care plan to assess/monitor the resident's behavior, related to wandering, to determine the effectiveness of the interventions. Additionally, the facility failed to revise the resident's care plan when the resident exhibited inappropriate sexual behaviors. 4. Resident #4 exhibited behaviors to include wandering, threatening residents and staff, being combative, and increased agitation. The resident was care planned for wandering; however, the facility failed to implement the resident's care plan to assess/monitor and document the effectiveness of its interventions. Additionally, the Medical Director (MD) recommended for the resident to have a sitter to prevent his/her behaviors. The facility; however, failed to ensure the resident's care plan was revised to provide increased supervision. 5. Resident #13 was observed on 01/30/2022 to wander on his/her floor the entire shift, with Resident #4. Record review revealed staff attempted to separate the residents, however, was unsuccessful. The facility failed to implement the resident's care plan to determine the root cause of the unsuccessful attempt to separate the residents. Additionally, the facility failed to provide 1:1 supervision as needed, as per the resident's care plan. 6. On 09/02/2022, Resident #17 was observed by staff kissing his/her roommate. The resident was care planned for staff to assess/monitor and document the resident's behaviors and to refer to his/her physician. However, the facility failed to ensure the resident's care plan was implemented to refer to behavior services and the facility failed to revise the resident's care plan to address the resident's inappropriate sexual behavior. 7. Record review revealed on 09/02/2022, Resident #14 was observed kissing his/her roommate, Resident #17. The facility failed to implement the resident's plan of care to assess and monitor the resident to prevent the resident from getting into bed with other residents, prevent his/her wandering, and/or revise the plan of care to include sexually inappropriate behaviors with interventions to determine its effectiveness. The facility's failure to ensure residents with Dementia and individualized care needs received the necessary services and care to maintain their highest practicable mental, physical, and psychosocial well-being, has caused or is likely to cause serious injury, harm, impairment, or death of a resident. Immediate Jeopardy (IJ) was identified on 01/27/2023 at 42 CFR §483.21, Comprehensive Care Plans (F656), at the highest scope and severity (S/S) of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.70, Facility assessment (838), at the highest S/S of a K; and 42 CFR §483.90, Maintain all mechanical, electrical, and resident care equipment in safe operating condition (F908), at the highest scope and severity S/S of a K. Substandard Quality of Care (SQC) was identified at 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689). The Immediate Jeopardy was determined to exist on 01/22/2023. The facility was notified of the Immediate Jeopardy on 01/27/2023. Additionally, Immediate Jeopardy was identified on 02/22/2023 and was determined to exist on 01/16/2022 in the areas of 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, F610) at the highest S/S of a J; 42 CFR §483.21, Comprehensive Care Plans (F656) at the highest S/S of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.40, Behavioral Health Services (F744) at the highest S/S of a K; 42 CFR §483.70 Administration (F835 and F838) at the highest scope and severity (S/S) of a J; and 42 CFR §483.75, Quality Assurance and Performance Improvement (F865), at the highest S/S of a J. Substandard Quality of Care (SQC) was identified at 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, and F610); 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689); and 42 CFR §483.40 Behavioral Health Services (F744). The facility was notified of the Immediate Jeopardy on 02/22/2023 and is Ongoing. The findings include: Review of the facility's policy titled, ADL Care of Dementia Residents, revised 02/15/2022, revealed the care plan interventions for residents with dementia, were to be monitored on an ongoing basis for its effectiveness. The care plans were to be reviewed/revised as necessary. Additional policy review revealed that appropriate referrals were to be made if the current interventions were ineffective. 1. Review of the admission Record for Resident #16 revealed the facility admitted the resident on 02/05/2015, with diagnoses which included Generalized Anxiety Disorder and Unspecified Dementia. Review of Resident #16's Quarterly Minimum Data Set (MDS), dated [DATE], revealed the resident had been assessed to have a Brief Interview for Mental Status (BIMS) score of ten (10), indicating moderate cognitive impairment. Continued review revealed the facility had assessed the resident as having Zero (0) physical behavioral symptoms directed toward others such as hitting, kicking, pushing, scratching, grabbing, or abusing others sexually. Further review revealed the facility had assessed the resident as having Zero (0) other behavioral symptoms not directed toward others such as physical symptoms of hitting or scratching self, pacing, rummaging, public sexual acts, disrobing in public, throwing, or smearing food or bodily wastes, or verbal/vocal symptoms like screaming or disruptive sounds. Review of Resident #16's Care Plan initiated on 12/14/2021, revealed the resident had been care planned for 24-hour supervised/assisted care related to diagnosis of Depression and Anxiety, with an intervention to administer medications as ordered, monitor for effectiveness and adverse reactions, and notify the physician as needed. Continued review revealed a new intervention had been initiated on 12/14/2021 to include a stop sign in his/her doorway to deter other residents from entering his/her room uninvited. Further review revealed the resident had been care planned for being at risk for Altered Mood related to Depression and Anxiety, with interventions to include, administer medications as ordered, monitor for effectiveness and adverse reactions, and notify the physician as needed; assess, monitor, and document mood/behaviors such as sad affect, tearfulness, restlessness; and notify the physician of abnormal reactions; provide reassurance as needed; psych evaluation as needed. There, however, was no evidence to support the facility implemented Resident #16's care plan to monitor the effectiveness of the resident's care. Additionally, the facility failed to revise the resident's care plan when he/she exhibited sexually inappropriate behaviors, for the safety of the resident and other vulnerable residents. Review of Resident #16's Progress Note, dated 06/23/2022 at 11:13 PM, entered by LPN #2, revealed he came out of the South medication room and saw Resident #16 standing in the center of South Hall with his/her tongue down a male/female's (Resident #20) throat while at the same time groping another male/female resident's (Resident #18) breast. When Resident #16 saw LPN#2, he/she stopped and acted nonchalant like nothing had happened. Review of Resident #16's Progress Note, dated 12/18/2022 at 9:07 PM, documented by LPN #4, revealed he was informed by State Registered Nurse Aide (SRNA), [SRNA #10], in report of an interaction on dayshift between Resident #16 and another resident (Resident #18) in his/her room. Continued review revealed LPN #4 notified the SSD of the incident and was told to place Resident #16 on every fifteen (15) minute checks. However, the Care Plan was not revised to reflect Resident #16 had been placed on fifteen (15) minute checks after the incident occurred on 12/18/2022. 2. Record Review of Resident #18 revealed the facility admitted the resident on 09/10/2021, with diagnoses which included Unspecified Dementia with Unspecified Severity, Insomnia, Major Depressive Disorder, and Anxiety disorder. Review of Resident #18's admission MDS assessment dated [DATE], revealed the facility assessed the resident to have a BIMS score of five (5), indicating severe cognitive impairment. a. Review of Resident #18's Comprehensive Care Plan dated 10/28/2021, revealed the facility care planned the resident for twenty four (24) hour supervision/assisted care related to Dementia with Behavioral Disturbance, anxiety, depression and wandering in hallways with exit-seeking behaviors, and wandering in and out of other residents' rooms, with interventions to include monitor placement of Wander Guard every shift; monitor front door alarm every day with monitoring device to ensure functioning correctly; no butter knives on meal tray to aid in the prevention of removal of Wander Guard; Wander Guard Bracelet on at all times related to exit seeking/wandering behaviors. Continued review revealed Resident #18 had been care planned for Altered Mood/Behaviors related to diagnosis of Dementia with behavioral disturbance, anxiety, and depression, with episodes of wandering in the facility with exit seeking behavior, and frequent wandering in and out of other resident's rooms, with new interventions to include, monitor the resident related to his/her habit of wandering in and out of other resident's rooms and to redirect him/her out of rooms, explain inappropriate behavior to him/her and remind him/her to refrain from going into other residents' rooms without invitation. The facility, however, failed to implement the resident's care plan to prevent the resident from wandering and going into other residents' rooms, to ensure the safety of the resident. Review of Resident #18's Progress Note, dated 12/18/2022 at 9:14 PM, revealed the Licensed Practical Nurse (LPN) #4 was informed by State Registered Nursing Assistant (SRNA), [SRNA #10], that she was told in report from a previous shift about an incident between Resident #18 and Resident #16. Continued review of the progress note revealed LPN #4 notified the SSD of the incident and the resident was placed on fifteen (15) minute checks. Interview on 02/16/2023 at 12:34 PM, with Resident #18's, Family Member #3, revealed he had not been made aware of the sexual interactions involving Resident #16 and Resident #18. Family Member #3 stated had Resident #18 been in his/her right mind, no one would have touched him/her in a sexual way. Interview on 02/14/2023 at approximately 12:30 PM, with SRNA #15, revealed Resident #18 was not capable of making the decision to participate in a sexual act with Resident #16. She stated she had reported the incident to the nurse on 12/18/2022 when she observed Resident #16 on top of Resident #18 in the recliner fondling and kissing Resident #18. 3. Review of Resident #20's medical record revealed the facility admitted the resident on 06/11/2021, with diagnoses to include Major Depressive Disorder, Unspecified Dementia, and Anxiety Disorder. Review of Resident #20's Quarterly MDS assessment dated [DATE], revealed the facility assessed the resident to have a BIMS score of nine (9), indicating moderate cognitive impairment. Review of Resident #20's Comprehensive Care Plan, dated 06/18/2021, revealed the facility care planned the resident for Altered Mood/Behavior related to anxiety and dementia with episodes of wandering with exit seeking behaviors, with interventions to include, administering medications as ordered by the physician, monitor for effectiveness of medications, as well as adverse reactions, notify physician as needed; assess, monitor and document mood/behaviors such as sad affect, restlessness, agitation, and wandering, and provide reassurance/redirection as needed, notify the physician of abnormal reactions. There was no evidence to support the facility implemented the resident's care plan to assess/monitor the resident's behavior related to wandering, to determine the effectiveness of the interventions. Additionally, the facility failed to revise the resident's care plan when the resident exhibited inappropriate sexual behaviors. Review of Resident #20's Progress Note, dated 06/25/2022 as a late entry, documented by Licensed Practical Nurse (LPN) #2, revealed he came out of the South Hall medication room and saw a male/female resident (Resident #16) kissing Resident #20 while at the same time groping another male/female resident's (Resident #18's) breast. 4. Closed record review revealed the facility admitted , Resident #4 on 01/11/2022, with diagnoses which included Unspecified Alzheimer's disease, Unspecified Dementia with behavioral disturbance, Major Depressive Disorder, age-related cognitive decline, and Unspecified Psychosis,. Review of the admission Minimum Data Set (MDS) Assessment for Resident #4, dated 01/17/2022, revealed the facility assessed the resident as having a Brief Interview for Mental Status (BIMS) score of three (3), which indicated severe cognitive impairment. Continued review of the MDS, under Section E for Behaviors, revealed the resident exhibited behaviors to include physical behavioral symptoms directed toward others such as hitting, kicking, pushing, scratching, grabbing, or abusing others sexually, daily. Further review revealed the resident had verbal behavioral systems that was directed toward others. These behaviors included threatening others, screaming at others, and cursing at others. Additional review revealed the resident had a diagnosis of non-Alzheimer's Dementia. Review of Resident #4's Comprehensive Care Plan, initiated on 01/12/2022, revealed Resident #4 was at risk for Altered Mood/Behaviors related to Dementia with Behavioral Disturbance, history of wandering, episodes of being verbally and physically abusive towards staff, rejection of care and Depression. Review of the care plan revealed the interventions for Resident #4 included: administering medications as ordered by Physician and monitoring for adverse reactions to the medications; monitoring and documenting any displayed mood/behaviors (such as sad affect, tearfulness, wandering); and report/notify abnormal reactions to the Physician. Per review of the care plan, additional interventions included: providing reassurance and redirection as possible; attempting to redirect the resident when displaying altered behaviors (such as wandering, cursing) by offering snack, reminiscing about family and his/her former career of factory supervisor, and toileting. Further review revealed the resident had Sundowners Syndrome with episodes of being physically abusive towards staff and rejecting care. Review of Resident #4's Progress Note, dated 01/14/2022, at 3:22 AM, documented by Licensed Practical Nurse (LPN) #4, revealed the resident had been up wandering, had increased agitation, and was combative and had hit staff with a water pitcher. Continued review revealed Resident #4 had hidden forks and butter knives in his/her drawer and stated to staff he/she would stab them if they kept bothering him/her. Per review, staff had been called to the room by Resident #4's roommate multiple times related to the resident throwing the roommate's objects at him/her. Additional review revealed Resident #4 had been observed going in and out of six (6) other residents' rooms and flipping the other residents' televisions onto the floor. Further review of the Progress Note revealed staff would continue to observe Resident #4's behavior. Review of the Progress Note for Resident #4, dated 01/14/2022 at 9:00 PM, documented by LPN #4, revealed the resident rummaged through other residents' rooms and became increasingly agitated and combative with staff and other residents around the nurse's station. Continued review revealed Resident #4 had taken a fork from another resident's meal tray and attempted to stab another resident and staff with the fork. Record review revealed the facility contacted the Medical Director and received a new order for a one (1) time dose of intramuscular (IM) Ativan (a medication used to treat anxiety) one (1) milligram (mg). Further review revealed the Medical Director told staff Resident #4 could not continue those behaviors and the resident might need a sitter, or a psychiatric (psych) evaluation. Review of the Progress Note for Resident #4, dated 01/18/2022 at 2:19 AM, revealed the resident had been wandering in the hallways and in and out of other residents' rooms, and became very agitated and combative. Continued review revealed Resident #4 had threatened multiple other residents and was aggressive towards other residents and staff. Per review of the Note, Resident #4 flipped chairs at the desk and a wheelchair in the lounge and attempted to hit staff with a wet floor sign. Further review revealed Resident #4 threw other residents' items into the hallway and screamed at the other residents. Review of the Note revealed per instructions from the Administrator and Medical Director, Resident #4 was placed on every fifteen (15) minute checks. However, additional review revealed no documented evidence the resident's care plan was revised with the increased need for supervision, to include a sitter. Review of the Progress Note for Resident #4, dated 01/27/2022 at 11:57 PM, revealed the resident had wandered into other residents' rooms, and became agitated at staff when they attempted to remove him/her from the other residents' rooms. Continued review revealed Resident #4 took other residents' personal items and threw them in the floor and hallway and threatened another resident who asked Resident #4 to leave his/her room. Review of the Behavioral Note for Resident #4, dated 01/30/2022 at 1:30 AM, revealed the resident wandered the hallways and into other residents' rooms and was short tempered with the staff. Continued review revealed Resident #4 was combative with staff and followed another resident around for most of the shift. Per review, when staff attempted to separate Resident #4 from the other resident, Resident #4 would go into other residents' rooms looking for the other resident he/she had been following. Record review revealed when the other resident attempted to get away from Resident #4, Resident #4 grabbed the other resident's shirt and punched him/her in the back. Further review revealed the staff separated Resident #4 from the other resident. However, Resident #4 continued to try to follow the other resident. Review of the Note further revealed Resident #4 was placed on every fifteen (15) minute checks per the Social Services Director (SSD) and the Administrator. Additional review revealed the facility failed to revise the resident's care plan to address the resident's behaviors. Interview on 02/15/2023 at 7:20 PM with LPN #4, revealed staff were unable to continuously monitor Resident #4 for the entire shift because of the staffing. LPN #4 stated staffing consisted of only two (2) nurses and two (2) State Registered Nursing Assistants (SRNA's) for the entire facility during the 7:00 PM to 7:00 AM shift for all four (4) halls. Interview on 02/08/2023 at 5:59 AM, with LPN #2 revealed the facility did not have the staff to provide one-on-one (1:1) supervision/care when residents needed increased supervision. He stated he had called Resident #4's family to sit with the resident; however, they were unable to come. Interview, on 02/15/2023 at 7:20 PM, with LPN #4 revealed staff did not report Resident #4's behaviors when they occurred because the resident's behaviors were normal. Continued interview revealed Resident #4 was admitted to the facility with dementia and behaviors that included wandering and going in and out of other residents' rooms. 5. Review of the admission Record for Resident #13 revealed the facility admitted the resident on 01/11/2022, with diagnoses that included Unspecified Dementia without behavioral disturbance. Review of Resident #13's admission MDS Assessment, dated 01/17/2022, revealed the facility assessed the resident to have a BIMS score of zero (0) indicating severe cognitive impairment. Review of Resident #13's Care Plan, initiated on 01/12/2022, revealed the facility care planned the resident as at risk for Altered Mood/Behaviors related to Dementia. Continued review revealed the interventions included administer medications as ordered by the Physician; assess, monitor and document any displayed mood/behaviors (such as sad affect, tearfulness, wandering, restlessness); provide reassurance/redirection as needed, and notify doctor of abnormal findings. Further review revealed the interventions additionally included: a psychiatric evaluation as needed initiated on 01/27/2022; and Social Services intervention for 1:1 supervision as needed, initiated on 03/31/2022. Additional review revealed no documented evidence to support the facility had implemented the resident's care plan to include 1:1 supervision as needed and no evidence to support the facility documented and monitored the effectiveness of the resident's care plan. Review of Resident #13's Progress Note, dated 01/30/2022 at 1:30 AM, revealed the resident had wandered the entire shift accompanied by another resident (later identified as Resident #4). Continued review revealed Resident #13 attempted to get away from the other resident and staff attempted to separate the two (2) residents without success. Per review of the Note, Resident #13 attempted to walk away from the other resident (Resident #4), the other resident grabbed the back of Resident #13's shirt and punched him/her in the back. Further review revealed staff separated the residents, Resident #13 wanted to sit down, and the other resident continued to attempt to follow Resident #13. Resident #13 was placed on every fifteen (15) minute checks per instructions from the SSD and the Administrator. However, the facility failed to document the unsuccessful attempt to separate the residents and provide 1:1 as needed, as per the resident's care plan. 6. Review of the admission Record for Resident #17 revealed the facility admitted the resident on 05/31/2022, with diagnoses which included Unspecified Dementia with other Behavioral Disturbance and Altered Mental Status. Review of Resident #17's admission MDS assessment dated [DATE], revealed the facility assessed the resident to have a BIMS score of five (5), indicating severe cognitive impairment. Review of Resident #17's Care Plan initiated on 06/06/2022, revealed the facility had care planned the resident to be at risk for Altered Mood/Behavior related to Dementia with Behavioral Disturbance, and a history of wandering. Continued review of the Care Plan revealed the interventions included: administering medication as ordered by the doctor; monitor for the effectiveness of the medication, as well as adverse reactions to medication, and report adverse reactions to the doctor. Review of the Care Plan revealed the interventions also included: assessing, monitoring and documenting the resident's mood/behaviors (examples include wandering episodes, tearfulness, restlessness, sad affect) and report abnormal findings to the doctor; provide reassurance/redirection as needed; pharmacy to review psychotropic medication use quarterly and as needed; psychiatric evaluation as needed; and Wander Guard bracelet on as ordered by the doctor. However, further review revealed no documented evidence to support the facility had implemented the resident's care plan, to assess/monitor and document the resident's behaviors to refer concerns to his/her psychiatrist/physician and failed to revise the resident's care plan to address the inappropriate sexual contact. Review of Resident #14's Progress Note, dated 09/02/2022 at 6:29 AM, documented by Licensed Practical Nurse (LPN) #1, revealed Resident #14 had been found kissing Resident #17, who was his/her roommate. Further record review revealed no evidence to support the facility documented the incident in Resident #17's medical record. Review of Resident #17's Therapy Note, dated 09/08/2022 at 2:36 PM, revealed the Psychiatrist #1 saw the resident for a follow-up psychiatric therapy via telehealth. Continued review revealed the resident was anxious and was not sure where he/she was during the visit. Interview on 02/14/2023 at 1:03 PM, with SRNA #1, revealed Resident #14 and Resident #17 were found disrobing each other on an unknown date. SRNA #1 stated she had reported this information to two (2) different charge nurses, the DON, and the Resident Care Coordinator (RCC) and suggested the residents should no longer be roommates. 7. Review of the admission Record for Resident #14 revealed the facility admitted the resident on 08/15/2022, with diagnoses that included Agitation, Restlessness, Unspecified Dementia, Unspecified Severity, with other behavioral disturbance, Unspecified Depression, and Unspecified Anxiety disorder. Review of the admission MDS Assessment for Resident #14, dated 08/22/2022, revealed the facility assessed the resident to have a BIMS score of five (5), indicating severe cognitive impairment. Review of the Care Plan for Resident #14 initiated on 08/16/2022, revealed the facility care planned the resident as at risk for Altered Mood/Behaviors related to Dementia with behavioral disturbance and Anxiety. Continued review revealed the interventions included: administering medications as ordered by the Physician and monitoring for the effectiveness of the medications as well as adverse reactions; notify the Physician as needed if abnormalities were observed. The care plan stated: assess, monitor and document mood/behaviors (such as sad affect, tearfulness, restlessness); notify the Physician of abnormal reactions; provide reassurance and redirection as needed; pharmacy to review the resident's psychotropic medication use quarterly and, as needed. Additional review revealed the interventions also included: provide redirection; assist the resident to his/her own room/bed when getting into other residents' beds in their rooms; and psychiatric evaluation as needed. However, there was no documented evidence to support the facility implemented the resident's care plan to assess and monitor the resident to prevent the resident from getting into bed with other residents, prevent his/her wandering, or revised to include sexually inappropriate behaviors with interventions to determine its effectiveness. Review of Resident #14's Progress Note, dated 09/02/2022 at 6:29 AM, documented by LPN #1, revealed Resident #14 had been found kissing Resident #17, who was his/her roommate. Observation on 02/14/2023 at 6:10 AM, revealed Resident #14 was lying on the couch in the common room, then pacing up and down the hallways, and in and out of other residents' rooms, without staff's oversight. Interview with LPN #4, on 02/14/2023 at 6:10 AM, revealed he was not aware Resident #14 was out of his/her bed and in the common room. Interview on 02/14/2023 at 1:03 PM, with State Registered Nursing Assistant (SRNA) #1 revealed Resident #14 and Resident #17 were found disrobing each other on an unknown date. SRNA #1 stated she had reported this information to two (2) different charge nurses, the DON, and the Resident Care Coordinator (RCC) and suggested the residents should no longer be roommates. However, review of multiple progress and psychiatric notes for Resident #14, dated 02/14/2023, revealed no documented evidence Resident #14 had any behaviors. Interview on 02/15/2023 at 7:20 PM with LPN #4, revealed the facility had multiple residents who wandered, and staff could not maintain visualization of all the residents throughout the 7:00 PM to 7:00 AM shift. LPN #4 stated he believed if appropriate interventions had been implemented for Resident #4 that his/her future behaviors might have been prevented. Interview on 02/07/2023 at 11:55 AM, with Registered Nurse (RN) #2, revealed if she witnessed a resident abuse another resident, she would separate the residents, notify her supervisor (the DON), and notify the families and doctors of the residents. She further stated there were many wandering residents in the facility and not all of their behaviors were documented. She stated that she receives annual dementia training. Interview on 02/08/2023 at 5:50 AM, with LPN #3 revealed the facility had two (2) nurses and two (2) or three (3) SRNA's on a typical 7:00 PM to 7:00 AM shift to cover all four (4) halls. LPN #3 stated there was no time to document all the residents' behaviors. Interview on 02/08/2023 at 5:59 AM, with Licensed Practical Nurse (LPN) #2 revealed the facility did not have the staff to provide one-on-one (1:1) supervision/care when residents needed increased supervision. He further stated the residents' behaviors were normal and there were multiple residents who wandered in the facility. Interview on 02/10/2023 at 11:41 AM, with the Minimum Data Set (MDS) Coordinator, revealed she was responsible for all care plan updates to the comprehensive care plan. She stated she followed the Resident Assessment Instrument (RAI) and care planned the problems triggered by the MDS. She stated behaviors, falls, and condition changes were discussed in the daily morning meeting. She further stated that she should have put additional interventions on the resident's care plan. Interview with the Director of Nursing (DON), on 02/16/2023 at 3:16 PM, revealed the MDS Coordinator completed the Comprehensive Care Plan based on the items triggered by the MDS. She further stated the MDS Coordinator was responsible for updating the care plan. Continued review revealed she it was her expectation care plans would have been revised to reflect the care needs of the residents. Interview on 02/21/2023 at 4:44 PM, with the [TRUNCATED]
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0838 (Tag F0838)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined the facility failed to conduct and document a facility-wid...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, it was determined the facility failed to conduct and document a facility-wide assessment to evaluate what resources were required to provide the necessary care and services for residents who required the use of a mechanical lift. On [DATE], staff transferred Resident #1 from a Geri chair to his/her bed utilizing the mechanical lift when the lift sling strap broke, and the resident fell to the concrete floor. Resident #1 fell approximately four (4) feet and sustained serious injuries which included fractures identified at C7 and T1 vertebrae and a complete break of the right humerus (upper arm bone). Resident #1 died related to his/her injuries from the fall. Review of the Facility Assessment revealed the facility failed to ensure there was a system in place to inspect the mechanical lift slings for safety. The Assessment also failed to specify an inspection schedule and failed to designate staff responsible for inspection of the mechanical lift slings to prevent accidents and serious injury. The facility's failure to ensure residents with Dementia, had their individualized care needs and the necessary services and care to maintain their highest practicable mental, physical, and psychosocial well-being were provided, has caused or is likely to cause serious injury, harm, impairment, or death of a resident. Immediate Jeopardy (IJ) was identified on [DATE] at 42 CFR §483.21, Comprehensive Care Plans (F656), at the highest scope and severity (S/S) of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.70, Facility assessment (838), at the highest S/S of a K; and 42 CFR §483.90, Maintain all mechanical, electrical, and resident care equipment in safe operating condition (F908), at the highest scope and severity S/S of a K. Substandard Quality of Care (SQC) was identified at 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689). The Immediate Jeopardy was determined to exist on [DATE]. The facility was notified of the Immediate Jeopardy on [DATE]. Additionally, Immediate Jeopardy was identified on [DATE] and was determined to exist on [DATE] in the areas of 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, F610) at the highest S/S of a J; 42 CFR §483.21, Comprehensive Care Plans (F656) at the highest S/S of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.40, Behavioral Health Services (F744) at the highest S/S of a K; 42 CFR §483.70 Administration (F835 and F838) at the highest scope and severity (S/S) of a J; and 42 CFR §483.75, Quality Assurance and Performance Improvement (F865), at the highest S/S of a J. Substandard Quality of Care (SQC) was identified at 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, and F610); 42 CFR §483.25, Free of Accident Hazards/Supervision/ Devices (F689); and 42 CFR §483.40 Behavioral Health Services (F744). The facility was notified of the Immediate Jeopardy on [DATE] and is ongoing. The findings include: Review of Resident #1 electronic health record (EHR), dated [DATE], revealed the facility admitted him/her with diagnoses that included, Diabetes Mellitus, Chronic Diastolic Heart Failure, Thoracic Aortic Aneurysm, Morbid (severe) Obesity, and acquired Absence of Right Leg Above Knee. Review of the Quarterly Minimum Data Set (MDS) Assessment, dated [DATE], revealed the facility assessed the resident with a Brief Interview for Mental Status (BIMS) examination score of fourteen (14) of fifteen (15). This score indicated the resident was cognitively intact. Review of Resident #1's Comprehensive Care Plan, revealed the facility-initiated mobility interventions, revised on [DATE]. The interventions included assistance to the Geri chair via a mechanical lift and two (2) staff assist for all transfers. Interview, on [DATE] at 11:41 AM, with Family Member #1, revealed Registered Nurse (RN) #1 reported to her, that on [DATE], while raised in the mechanical lift, the sling that held him/her broke, and Resident #1 fell to the floor and hit his/her head. Family Member #1 stated, Resident #1 told her there was only one staff member that operated the lift when the resident fell. Interview, on [DATE] at 2:50 PM with State Registered Nurse Aide (SRNA) #1 revealed on [DATE], she was alone while operating the mechanical lift with Resident #1. She stated she was positioned near the handles of the lift when the strap of the sling on the right side broke and the resident hit the floor head - first. Continued interview revealed SRNA #1 attempted to grab the resident. However, he/she slipped through her hands and his/her head hit the floor with a loud thud. Review of the facility's, Facility Assessment Tool, reviewed on [DATE], and updated on [DATE], revealed the facility assessed seventeen (17) residents to be dependent on staff for transfers. Per the Facility Assessment Tool, care and services were offered based on the resident's needs which included providing person centered/directed care with specific care or practices that included identifying hazards and risks for residents. Continued review of the Facility Assessment Tool revealed the facility developed policies to outline the purpose and procedures for staff to follow for care areas and practices. Further review revealed the facility would complete time - specified inspections of physical resources which included lift slings. However, the facility provided no documented evidence of specified inspection of lift slings. Interview, on [DATE] at 11:32 AM, with the Maintenance Director, revealed it was his responsibility to check machinery and equipment once per month. However, that did not include the mechanical lift slings. Further interview revealed all department heads had worked together on the Facility Assessment and provided input, but he definitely did not include the lift slings in time specified equipment inspections. Interview, on [DATE] at 9:00 AM with the Director of Nursing (DON), revealed the facility did not utilize slings from the mechanical lift's manufacturer. Per interview, it was her responsibility to remove slings from service that were damaged or worn. However, she stated surveillance had not occurred prior to the accident on [DATE], when Resident #1 fell to the floor from the lift sling. During interview, on [DATE] at 12:40 PM, the DON stated she participated in the facility's assessment; however, there were no policies in place to address the mechanical lift and safe patient (resident) handling at the time the accident occurred on [DATE]. Interview, with the Administrator, on [DATE] at 2:43 PM, revealed she was ultimately responsible for the Facility Assessment. She stated maintenance and surveillance of the mechanical lift slings had not been included in the facility's Assessment Tool, but it should have been. Further interview revealed there should have been a designated person(s) to assess the slings and a time specified schedule and process to ensure the slings remained in safe condition. Further interview revealed the facility did not have a policy in place for safe resident handling with mechanical lifts. Continued interview revealed that the slings were not adequately addressed in the Facility Assessment, but they should have been. Interview, on [DATE] at 2:20 PM, the Administrator stated there was no Facility Assessment Policy in place at the time of the accident on [DATE]. Interview, on [DATE] at 3:39 PM, with the Medical Director revealed it was her expectation the facility would have a policy or procedure in place to inspect the facility's equipment and slings.
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Room Equipment (Tag F0908)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the lift's Manufacturer's Owner's Manual Safety Instructions and the Slings ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the lift's Manufacturer's Owner's Manual Safety Instructions and the Slings Manufacturer's Owner's Manual it was determined the facility failed to maintain all mechanical, electrical, and resident care equipment in safe operating condition regarding the mechanical lift equipment, specifically, the required lift slings for one (1) of twenty-one (21) sampled residents (Resident #1). The facility failed to follow the manufacturer's recommendations and utilized slings that were not recommended by the manufacturer. In addition, the facility failed to follow the manufacturer's maintenance recommendations for laundering and inspecting the lift slings. The facility assessed twelve (12) residents that required the use of a mechanical lift. On [DATE], during transfer from a Geri chair to his/her bed, Resident #1 was dropped from the mechanical lift when the lift sling strap broke. The resident fell approximately four (4) feet to the floor. Resident #1 hit his/her head on the concrete floor, causing substantial injuries. Emergency Medical Services (EMS) were called to the scene. Resident #1 was transferred to the local hospital for evaluation. Resident #1 was discharged from the local hospital with diagnoses from the fall that included: displaced comminuted supracondylar fracture of the right humerus; fracture of the seventh cervical vertebra; fracture of the first thoracic vertebra; and contusion of the scalp. Resident #1 was transferred to another hospital emergency department equipped to manage his/her injuries. On [DATE], Resident #1 was pronounced dead from injuries sustained in the accident on [DATE]. The facility's failure to maintain all mechanical, electrical, and resident care equipment in safe operating condition has caused or is likely to cause serious injury, harm, impairment, or death of a resident. Immediate Jeopardy (IJ) was identified on [DATE] at 42 CFR §483.21, Comprehensive Care Plans (F656), at the highest scope and severity (S/S) of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.70, Facility assessment (838), at the highest S/S of a K; and 42 CFR §483.90, Maintain all mechanical, electrical, and resident care equipment in safe operating condition (F908), at the highest scope and severity S/S of a K. Substandard Quality of Care (SQC) was identified at 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689). The Immediate Jeopardy was determined to exist on [DATE]. The facility was notified of the Immediate Jeopardy on [DATE]. Additionally, Immediate Jeopardy was identified on [DATE] and was determined to exist on [DATE] in the areas of 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, F610) at the highest S/S of a J; 42 CFR §483.21, Comprehensive Care Plans (F656) at the highest S/S of a J; 42 CFR §483.25, Free of Accident Hazards/Supervision/Devices (F689), at the highest S/S of a J; 42 CFR §483.40, Behavioral Health Services (F744) at the highest S/S of a K; 42 CFR §483.70 Administration (F835 and F838) at the highest scope and severity (S/S) of a J; and 42 CFR §483.75, Quality Assurance and Performance Improvement (F865), at the highest S/S of a J. Substandard Quality of Care (SQC) was identified at 42 CFR §483.12 Freedom from Abuse, Neglect, and Exploitation (F600, F609, and F610); 42 CFR §483.25, Free of Accident Hazards/Supervision/ Devices (F689); and 42 CFR §483.40 Behavioral Health Services (F744). The facility was notified of the Immediate Jeopardy on [DATE] and is ongoing. The findings include: Review of the Manufacturer's Owner's Manual Safety Instructions, for the battery-operated mechanical lift, not dated, revealed special care must be taken with residents unable to aid while being lifted and included severely handicapped residents. Continued review revealed the Manufacturer's six (6) point slings were specifically designed for use with their lifts and use of non-manufacturer's brand lift slings were unsafe and may result in injury to the resident or caregiver. Further review of the Manual's Maintenance Schedule included instructions to check the entire sling inventory for fraying, tearing, or excessive wear of any kind and replace worn or damaged slings with new Manufacturer's recommended slings. Per the warnings in the Owner's Manual, lifts should not be in operation unless all maintenance points passed inspection, which included a warning not to use slings unless recommended for use with the lift and never use frayed or damaged slings. Review of the Slings Manufacturer's Owner's Manual, not dated, revealed warnings to carefully inspect the sling before each use for wear and damage to the seams, fabric, straps, and strap loops. Per the manual's warnings, torn, cut, frayed, or broken slings could fail, resulting in serious personal injury. Continued review revealed only slings in good condition should be used and old, unusable slings should be destroyed and discarded. Further review of the manual specified washing instructions which included that bleached slings were unsafe and may result in serious injury. Review of the facility's Maintenance Records, dated [DATE] to [DATE], for the Mechanical Lifts that were in use when the accident occurred, on [DATE], revealed no documentation that the lift slings were inspected for damage or wear. Review of Resident #1's electronic health record (EHR) revealed the facility admitted him/her, on [DATE]. The resident's diagnoses include; Diabetes Mellitus, Chronic Diastolic Heart Failure, Thoracic Aortic Aneurysm, Morbid (Severe) Obesity, and acquired Absence of Right Leg Above Knee. Review of the Quarterly Minimum Data Set (MDS) Assessment, dated, [DATE], revealed the facility assessed the resident with a Brief Interview for Mental Status (BIMS) score of fourteen (14), which indicated the resident was cognitively intact. Review of Resident #1's Comprehensive Care Plan, revealed the facility-initiated mobility interventions, revised on [DATE], which included assistance to Geri chair via mechanical lift and two (2) staff assist for all transfers. Review of Resident #1's Nurse's Progress Notes, dated [DATE], signed by Registered Nurse (RN) #1, revealed RN #1 was called to Resident #1's room, by a State Registered Nursing Assistant (SRNA) and found Resident #1 lying on his/her back on the floor. Continued review of the Progress Note revealed the lift sling was frayed and broke during Resident #1's transfer with the mechanical lift. Resident #1 fell to floor and sustained serious injuries. Observation, on [DATE] at 4:45 PM, revealed a non-manufacturer recommended sling had been used for Resident #1 at the time of the accident. Continued observation revealed the sling had brittle straps and multiple broken loops. Per observation, a total of eight (8) non-manufacturer recommended slings, were in operation on [DATE]. The sling loops were brittle, and the labels were faded so that washing instructions and sling size were not legible. Interview, on [DATE] at 11:41 AM, with Family Member #1, revealed RN #1 reported to her, on [DATE], that while Resident #1 was raised in the mechanical lift, the sling that held him/her broke and the resident fell to the ground and hit his/her head. Further interview revealed the lift sling fabric was frayed and contributed to the accident. Continued interview revealed Resident #1 was transferred by ambulance to a local hospital. Fractures were identified at C7 and T1 vertebrae and a complete break of the right humerus (upper arm bone). Per interview Resident #1 was transferred from the ED at the first hospital to a larger hospital to address the injuries sustained during the fall from the mechanical lift sling. Resident #1 expired from his/her injuries. Interview, on [DATE] at 2:50 PM with SRNA #1 revealed, on [DATE], she was alone while operating the mechanical lift with Resident #1. Per interview, she was positioned near the handles of the lift when the sling's strap's loop broke and the resident hit the floor, 'head - first. Continued interview revealed SRNA #1 attempted to grab the resident. However, the resident slipped through SRNA #1's hands and his/her head hit the floor with a loud thud. Interview, on [DATE] at 12:50 PM with Laundry Staff #1 revealed she washed the mechanical lift slings in the big washer most often. However, there were no posted laundry instructions prior to the accident that occurred on [DATE]. Per interview, she did not receive training or instruction regarding assessment of slings for dry, brittle, or damaged slings prior to the accident. Continued interview revealed she had not been given sling laundering instruction. She stated that the laundering instructions on the label were faded and not legible. Interview with Laundry Staff #1 revealed other staff often 'fill in' in the laundry department and they would not know how to wash the slings if the label was faded and no laundering instructions were posted. Interview, on [DATE] at 11:32 AM, with the Maintenance Director, revealed it was his responsibility to check the machinery and equipment once per month. However, that did not include the mechanical lift slings. Per interview, he was never asked to assess the slings and checking for frays and tears would be a nursing responsibility. Continued interview revealed the Maintenance Department included the Laundry Department and the staff knew how to wash the slings according to manufacturer's instructions by reading the labels on the slings. Per interview, he was not aware of special laundering instructions for the slings other than not to use fabric softener because it damaged the sling fabric. Further interview revealed the staff did not receive training regarding removing slings from service for damage, fray, or laundering. Interview, on [DATE] at 4:09 PM, with the DON revealed the facility did not follow the manufacturer's instructions for laundering the mechanical lift slings prior to the accident that occurred on [DATE], when the mechanical lift sling holding Resident #1 snapped, and the resident fell to the floor. Per interview there were a total of eight (8) slings removed from the nursing floors because the tags were faded and not legible. Continued interview revealed she examined the sling in use when Resident #1 was seriously injured and later discovered several of the sling loops broke easily and indicated the worn slings resulted from not following the manufacturer's instructions for laundering the slings. Interview, on [DATE] at 2:43 PM with the Administrator revealed the facility did not follow the mechanical lift manufacturer's instructions regarding the type of sling to use with the lifts, nor did the facility follow the sling manufacturer's instructions for laundering the slings. In addition, there was no process in place to routinely inspect the condition of the slings used with the mechanical lifts to prevent serious accident and injury. Per interview, there were no policies in place to address the mechanical lift and there should have been The Administrator stated resident safety was her responsibility. Interview, on [DATE] at 3:39 PM, with the Medical Director revealed it was her expectation the facility would have a policy or procedure in place to inspect the facility's equipment and slings.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Transfer Requirements (Tag F0622)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility policy review, it was determined the facility failed to ensure a pr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility policy review, it was determined the facility failed to ensure a proper and safe discharge for one (1) of twenty-one (21) sampled residents (Resident #4). The facility initiated Resident #4's discharge based on the facility's inability to meet the resident's behavioral needs and safety risk for other residents. The resident had behaviors that included wandering, being combative with staff and other residents, and physical aggression toward other residents. The facility assessed the resident to need a psychiatric evaluation and/or one-to-one (1:1) intervention. However, staff stated there was not enough staff to provide 1:1 intervention. The facility notified the family that the resident would be discharged less than twenty-four (24) hours prior to the discharge. In addition, the facility failed to assist in the discharge, The findings include: Review of the facility's policy titled, Transfer and Discharge (including AMA) {Against Medical Advice}), revised 09/30/2022, revealed the facility would evaluate and determine the level of care needed for the resident prior to admission to ensure the facility's ability to meet the resident's needs. Further review of the policy revealed that discharges initiated by the facility would include documentation of the reasons for the discharge in the resident's medical record and any danger to the health and safety of the resident or other individuals that failure to discharge would pose. Additional review of the policy revealed the Social Services Director (SSD) would notify the resident and the resident's representative in writing at least thirty (30) days before the resident was discharged , but this time frame did not apply if the resident had not resided in the facility for thirty (30) days. Continued review of the policy revealed a copy of the discharge notice would be provided to a representative of the Office of the State Long-Term Care Ombudsman and orientation for discharge would be provided and documented to ensure a safe and orderly discharge from the facility. Review of the Social Services Director's (SSD) Job Description, signed and dated by the SSD on 10/26/2020, revealed her position's purpose was to assist in planning, organizing, implementing, and evaluation of the overall operations of the facility's Social Services Department in accordance with current federal, state, and local standards, guidelines, and regulations, and the facility's established policies and procedures. To work with residents in the identification of needs and problems, make referrals to community resources and work with the Administrator, Director of Nurses (DON), Director of Dietary Services, and Director of Activities as necessary. Act as admissions coordinator, taking inquiries and reviews with the Administrator and DON to ensure appropriate placements were made within the facility. Continued review revealed the SSD would participate in discharge planning, development and implementation of care plans, and resident assessments; would assist residents in obtaining transportation to medical appointments upon discharge; would accurately and completely document social services actions and interactions in each resident's medical record; would assist the facility's policy development and annual review in order to positively impact the quality of care delivered to residents; and, the SSD would advocate for residents and assist them in assertion of their rights in the facility. Further review revealed when an allegation of suspected abuse, neglect, or exploitation, the SSD would report to the DON and/or Administrator and assist with reporting to the appropriate state agency, as well as the completion of a thorough investigation as assigned. Closed record review revealed the facility admitted Resident #4, on 01/11/2022, with diagnoses that included Unspecified Dementia with behavioral disturbance, Unspecified Psychosis, Unspecified Alzheimer's disease, Major Depressive Disorder, and age-related cognitive decline. Review of Resident #4's admission Minimum Data Set (MDS), dated [DATE], revealed the facility had assessed the resident with a Brief Interview of Mental Status (BIMS) score of three (3), which indicated severe cognitive impairment. Further review of the MDS, dated [DATE], revealed the resident's discharge plan was to remain in the facility. Review of Resident #4's Psychosocial Note, dated 01/31/2022 at 11:28 AM, and signed by the SSD, revealed that the SSD, Administrator and MDS Coordinator informed Family Member #4 that the resident would have to be discharged by 01/31/2022 at 4:00 PM. Further review revealed the resident would be discharged because of the resident's behaviors and his/her physical violence towards other residents. Review of Resident #4's Psychosocial Note, dated 01/31/2022 at 1:20 PM, and signed by the SSD, revealed she and the Administrator spoke with Family Member #4, letting him/her know that, per the Medical Director, that he/she had until 9:00 AM, on 02/01/2022 to get Resident #4. Further review of the Psychosocial Note revealed Family Member #4 was emailed a list of possible other placements. Review of Resident #4's Nurse's Note, dated 02/01/2022 at 10:43 AM, revealed Family Member #4 picked up Resident #4 and received discharge paperwork and medications for home. Further review revealed Resident #4 and his/her belongings were loaded into the vehicle, and the resident was discharged from the facility. Interview, with Family Member #4, on 02/02/2023 at 10:31 AM, revealed he/she had been taking care of Resident #4 prior to admission to the facility. Family Member #4 stated the facility notified him/her on 01/31/2022, that Resident #4 would need to be discharged from the facility that day, due to his/her behaviors. Continued interview revealed he/she called the Medical Director and was told the resident could stay in the facility until 02/01/2022. Family Member #4 stated when he/she arrived at the facility to pick up Resident #4 on 02/01/2022, the resident was sitting in the lobby in a wheelchair. Family Member #4 stated she called the Ombudsman when he/she had difficulty finding placement for the resident and was told the Ombudsman was unaware of the resident's discharge from the facility. Interview, with the Social Services Director (SSD), on 02/07/2023 at 4:07 PM, revealed she was also the Admissions' Director. The SSD stated she was aware at the time of Resident #4's discharge that Family Member #4's plan was to find another placement for the resident. Further interview revealed the SSD stated she did not feel Resident #4 needed Home Health and did not send any referrals to any other facilities/agencies for Resident #4. Additionally, the SSD stated Resident #4 was a safety concern for other residents, but she didn't feel like the resident would physically harm other residents. She stated she was more concerned with verbal behaviors. The SSD stated she did not remember contacting anyone from psychiatric services for any additional services for Resident #4 other than the regularly scheduled visits. During continued interview, the SSD stated that the facility did not have the staff for one-to-one (1:1) direct patient care and that Family Member #4 was unavailable to come in to sit with Resident #4 when called. The SSD further stated that an order for one-to-one (1:1) care for Resident #4 was not entered because the facility did not have staffing for that intervention and the resident was instead placed on every fifteen (15) minute checks to ensure other residents' safety. Additional interview with the SSD, on 02/09/2023 at 4:35 PM, revealed the facility's procedure was for discharge planning to start on admission and it was her expectation that a discharge care plan would be completed on each resident. The SSD stated that the MDS Coordinator initiated and updated all care plans. Further interview revealed that she provided referrals for residents based on their needs. The SSD stated that she emailed the Ombudsman in January 2023 to notify her of residents' transfers to hospitals and/or facility discharges for the year 2022. Continued interview with SSD revealed it was not her practice to notify the Ombudsman at the time of any transfer or discharge, but she only notified the Ombudsman annually of any transfer/discharges. Interview with Provider #1, on 02/08/2023 at 2:01 PM, revealed she provided telehealth psychiatric services for Resident #4 during his/her stay at the facility. She stated she was available on an as needed basis for emergencies, such as increased behaviors by residents. Continued interview revealed the first time she evaluated Resident #4 was on 01/27/2022. She stated she could access Resident #4's electronic medical record (EMR) but would not have looked at the EMR prior to assessing the resident on 01/27/2022. Interview, with Minimum Data Set (MDS) Coordinator, on 02/10/2023 at 11:41 AM, revealed she initiated and updated all residents' comprehensive care plans. The MDS Coordinator stated residents received an order on admission for their discharge plan, but she did not write residents' discharge care plans. She stated that, upon review, she should have put discharge planning on the care plan when the resident was admitted . She also stated she was unsure why Resident #4's behavioral care plan was not updated with any new interventions after the care plan was first initiated on 01/12/2022. Interview, with Physician #1, on 02/15/2023 at 6:17 PM, revealed she was the primary doctor that saw Resident #4 in the facility, but she never had any interaction with the resident's family. She stated the Medical Director made the decision to admit and discharge the resident from the facility, and had all conversations with Family Member #4. Interview, with the Director of Nursing (DON), on 02/16/2023 at 3:16 PM, revealed the SSD and Administrator, along with the Medical Director, made the decision to discharge Resident #4 and notified her after the discharge. The DON stated she was aware Resident #4 had wandered outside his/her home at night prior to admission to the facility. Continued interview revealed she was not sure the discharge was safe. She stated she would have sent referrals to other facilities prior to Resident #4's discharge. The DON stated that discharge planning started on admission and should have been care planned. Interview, with the Administrator, on 02/21/2023 at 4:44 PM, revealed she was aware that the Medical Director had stated Resident #4 may need psychiatric evaluation and/or one-to-one (1:1) intervention. She stated that psychiatric personnel were available on an as needed basis in addition to their regular visits via telehealth. Continued interview revealed that she would have expected the behavioral care plan to have been updated with any new interventions that were initiated. She stated she did not remember who made the phone call to Family Member #4 regarding the resident's discharge, but the decision was made with the Medical Director. Further interview revealed referrals were made on a typical discharge, but no referrals were made by the facility for Resident #4. She stated she did email a list of other facilities to Family Member #4. Interview, with the Medical Director, on 02/21/2023 at 6:12 PM, revealed she was Resident #4's primary care physician prior to his/her admission to the facility. She further stated Resident #4 had been living alone, and she felt he/she needed additional care. Continued interview revealed she became aware Resident #4 had been wandering in his/her neighborhood before he/she came to the facility. She stated the facility did not have the staff to provide one-to-one (1:1) care when Resident #4 had increased behaviors. The Medical Director stated she talked with Family Member #4 about placement in other facilities and she did write a letter for Family Member #4 to assist with another placement.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0660 (Tag F0660)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policy, it was determined the facility failed to develop and imp...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policy, it was determined the facility failed to develop and implement an effective discharge planning process that focused on the resident's discharge goals and preparation for discharge for four (4) of twenty-one (21) sampled residents (Resident #4, Resident #14 and Resident #17). The facility failed to involve the interdisciplinary team in the ongoing process of developing the discharge plans for Resident #4, Resident #14 and Resident #17. The facility failed to consider the residents' caregiver/support person availability and the residents' caregivers' capacity and capability to perform resident care as part of the identification of discharge needs for Resident #4. The facility failed to incorporate all relevant resident information into the discharge plan for Resident #4, Resident #14 and Resident #17. The findings include: Review of the facility's policy titled, Transfer and Discharge (including AMA {Against Medical Advice}), revision dated 09/30/2022, revealed the facility would evaluate and determine the level of care needed for the resident prior to admission to ensure the facility's ability to meet the resident's needs. Review of the facility's policy titled, Transfers, Discharge Rights, revised 09/30/2022, revealed Non-Emergent transfer or discharge initiated by the facility, return not anticipated, the SSD would notify the resident or the resident's representative in writing and in a language and manner understood, at least thirty (30) days before the resident was transferred or discharged . Continued review revealed a copy of the notice would be provided to a representative of the Office of the States Long Term Care Ombudsman. Further review revealed orientation for transfer or discharge must be provided and documented to ensure a safe and orderly transfer or discharge from the facility, in a form and manner the resident understood. Review of the facility's policy titled, Behavioral Health Services revised 09/15/2022, revealed all residents would receive care and services to assist him/her reach and maintain the highest level of mental and psychosocial functioning. Continued review revealed behavioral health encompassed a resident's whole emotional and mental well-being, which included but was not limited to, the prevention and treatment of mental and substance use disorders, psychosocial adjustment disorders, and trauma or post-traumatic stress disorders. Further review revealed the facility would use the comprehensive assessment process for identifying and assessing a resident's mental and psychosocial and provide person centered care to include ongoing monitoring of mood and behaviors. Addional review revealed behavioral health care plans would be reviewed and revised as needed, such as when interventions were not effective or when a resident experienced a change in condition, and the SSD (Social Services Director) would serve as the facility's contact person for questions regarding behavioral health services provided by the facility and outside sources. Review of the facility's policy titled, Notification of Change revised 02/15/2022, revealed the purpose of the policy was to ensure the facility promptly informed the resident, consulted the resident's physician, notified the Administrator, Director of Nurses (DON), Assistant Director of Nurses (ADON), and consistent with his/her authority, the resident's representative when there was a change requiring notification to include a transfer or discharge of the resident from the facility. Review of the facility's policy titled, Resident Rights undated, revealed the resident and or the resident's representative would be notified of changes to include the decision to transfer or discharge a resident from the facility. Review of the Social Services Director's (SSD) Job Description, signed and dated by the SSD on 10/26/2020, revealed her position's purpose was to assist in planning, organizing, implementing, and evaluation of the overall operations of the facility's Social Services Department in accordance with current federal, state, and local standards, guidelines, and regulations, and the facility's established policies and procedures. To work with residents in the identification of needs and problems, make referrals to community resources and work with the Administrator, Director of Nurses (DON), Director of Dietary Services, and Director of Activities as necessary. Act as admissions coordinator, taking inquiries and reviews with the Administrator and DON to ensure appropriate placements were made within the facility. Continued review revealed the SSD would participate in discharge planning, development and implementation of care plans, and resident assessments; would assist residents in obtaining transportation to medical appointments upon discharge; would accurately and completely document social services actions and interactions in each resident's medical record; would assist with policy development and annual review in order to positively impact the quality of care delivered to residents; and, the SSD would advocate for residents and assist them in assertion of their rights in the facility. Further review revealed when an allegation of suspected abuse, neglect, or exploitation, the SSD would report to the DON and/or Administrator and assist with reporting to the appropriate state agency, as well as the completion of a thorough investigation as assigned. 1. Closed record review revealed the facility admitted Resident #4, on 01/11/2022, with diagnoses which included Unspecified Dementia with behavioral disturbance, Unspecified Psychosis, Unspecified Alzheimer's disease, Major Depressive Disorder, and age-related cognitive decline. Review of Resident #4's admission Minimum Data Set (MDS), dated [DATE], revealed the facility assessed the resident with a Brief Interview of Mental Status (BIMS) score of three (3), which indicated severe cognitive impairment. Review of Resident #4's Comprehensive Care Plan, dated 01/12/2022, revealed no documented evidence the resident's Discharge Planning Process had been implemented. Review of Resident #4's Psychosocial Note, dated 01/31/2022 at 11:28 AM and signed by Social Services Director (SSD), revealed the SSD, Administrator and MDS Coordinator informed Family Member #4 that Resident #4 would have to be discharged by 01/31/2022 at 4:00 PM. Further review revealed the resident was being discharged because of his/her behaviors and physical violence towards other residents. Review of Resident #4's Psychosocial Note, dated 01/31/2022 at 1:20 PM and signed by SSD, revealed the SSD and Administrator spoke with Family Member #4, letting him/her know that, per the Medical Director, he/she had until 9:00 AM on 02/01/2022 to pick up Resident #4. Further review of the Psychosocial Note revealed Family Member #4 was emailed a list of possible other placements. Review of Resident #4's Nurses' Note, dated 02/01/202 at 10:43 AM, revealed Family Member #4 picked up Resident #4, received discharge paperwork and medications for home. Further review revealed Resident #4 and his/her belongings were loaded into the vehicle, and the resident was discharged from the facility. Interview with Family Member #4, on 02/02/2023 at 10:31 AM, revealed he/she had been taking care of Resident #4 prior to admission to the facility. Family Member #4 stated he/she also had custody of a small child and had to hire help to assist with the resident so she could continue to work. Further review revealed Family Member #4 stated the facility notified him/her, on 01/31/2022, that Resident #4 would need to be discharged from the facility that day because of his/her behaviors. Continued interview revealed she called the Medical Director and was told that the resident could stay in the facility until 02/01/2022. Family Member #4 stated when she arrived at the facility to pick up Resident #4 on 02/01/2022, the resident was sitting in the lobby in a wheelchair. She stated they did not allow her to come into the facility, but instead met her in the alcove to sign the discharge paperwork. Continued interview revealed the facility's staff were loading Resident #4 into the car as she signed the discharge paperwork. She stated she was rushed through signing the paperwork and was given no discharge instructions but was told to sign her name on the documents. Family Member #4 stated the facility did not send referrals to other facilities prior to Resident #4's discharge. She stated she had difficulty finding another placement for the resident. Family Member #4 stated she called the Ombudsman when she had difficulty finding placement for the resident and was told the Ombudsman was unaware of the resident's discharge from the facility. Per Family Member #4's report, the Ombudsman stated, I hope you didn't take the resident out of the facility. The Family Member stated she did not realize there was an option to not to take the resident out of the facility. Interview, with the Ombudsman, on 02/02/2023 at 1:42 PM, revealed the Ombudsman learned of Resident #4's discharge by Family Member #4 and she was previously unaware of the discharge. The Ombudsman stated that Family Member #4 told the Ombudsman that she was unaware there was a choice not to discharge Resident #4 from the facility and was not informed of her right to appeal the decision. She further stated that once Resident #4 was discharged from the facility, he/she was no longer a client, and she was unable to help. Interview, with the SSD, on 02/07/2023 at 4:07 PM, revealed she was also the Admissions Director for the facility. The SSD stated she was aware at the time of Resident #4's discharge that Family Member #4's plan was to find another placement for the resident. Further interview revealed she did not feel Resident #4 needed Home Health and did not send any referrals to any other facilities/agencies for Resident #4. Interview with Physician #1, on 02/15/2023 at 6:17 PM, revealed she was the primary doctor that saw Resident #4 in the facility, but she never had any interaction with the resident's family. Further interview revealed the Medical Director was Resident #4's primary doctor prior to the admission to the facility. She stated the Medical Director made the decision to admit and discharge the resident from the facility, and had all conversations with Family Member #4. Interview, with the Director of Nursing (DON), on 02/16/2023 at 3:16 PM, revealed at the time of Resident #4's discharge, she had taken time off work. The DON stated that the SSD and Administrator, along with the Medical Director, made the decision to discharge Resident #4 and notified her after the discharge. She stated she was aware Resident #4 had wandered outside his/her home at night prior to admission to the facility. The DON stated that she was not sure the discharge was safe, and she would have sent referrals to other facilities prior to Resident #4's discharge. She further stated that discharge planning started on admission and should have been care planned. Interview, with the Administrator, on 02/21/2023 at 4:44 PM, revealed she did not remember who made the phone call to Family Member #4 regarding Resident #4's discharge, but the decision was made with the Medical Director. She stated referrals were made on a typical discharge. However, no referrals were made by the facility for Resident #4. She stated she did email a list of other facilities to Family Member #4. Interview, with the Medical Director, on 02/21/2023 at 6:12 PM, revealed she was Resident #4's primary care doctor prior to his/her admission to the facility. She further stated Resident #4 had been living alone, and she felt he/she needed additional care. The Medical Director stated she became aware Resident #4 had been wandering his/her neighborhood before he/she came to the facility. She stated the facility did not have the staff to provide one-to-one (1:1) care when Resident #4 had increased behaviors. Further interview revealed she talked with Family Member #4 about placement in other facilities. She stated she did write a letter for Family Member #4 to assist with another placement. 2. Review of Resident #14's admission Record revealed the facility admitted Resident #14 on 08/15/2022 with diagnoses which included Unspecified Dementia, Unspecified Severity, with other behavioral disturbance, Unspecified Depression, Unspecified Anxiety disorder, and Restlessness and Agitation. Review of Resident #14's admission MDS, dated [DATE], revealed the facility assessed the resident to have a BIMS score of five (5), which indicated severe cognitive impairment. Review of the admission Assessment, revealed the resident planned on staying in the facility. Review of Resident #14's Comprehensive Care Plan, dated 08/16/2022, revealed no documented evidence the resident's Discharge Planning Process had been implemented. The facility failed to develop a discharge care plan and provide evidence of discharge planning with Resident #14's family after admission. 3. Review of Resident #17's admission Record revealed the facility admitted the resident on 05/31/2022 with diagnoses which included Unspecified Atrial Fibrillation, Anxiety Disorder, Unspecified Dementia, Unspecified Severity, with other behavioral disturbance, and Unspecified Altered Mental Status. Review of Resident #17's admission MDS, dated [DATE], revealed the facility assessed the resident to have a BIMS' score of three (3), which indicated severe cognitive impairment. Review of the 06/07/2022, admission Assessment, revealed the resident's plan was to remain at the facility. Further review revealed no documentation of further discussions with the resident's family regarding discharge. Review of Resident #17's Comprehensive Care Plan, dated 05/31/2022, revealed no documented evidence the resident's Discharge Planning Process had been implemented. The facility failed to develop a discharge care plan and provide evidence of discharge planning with Resident #17's family after admission. Interview, with the SSD, on 02/09/2023 at 4:35 PM, revealed the facility's procedure was for discharge planning to start on admission and it was her expectation that a discharge care plan would be completed on each resident. She stated that the MDS Coordinator initiated and updated all care plans. Further interview revealed that she provided referrals for residents based on their needs. The SSD stated that she emailed the Ombudsman in January 2023 and notified her of the 2022 discharges. She stated she received two (2) weeks of training upon hire. Interview, with MDS Coordinator, on 02/10/2023 at 11:41 AM, revealed she initiated and updated all comprehensive care plans for residents. The MDS Coordinator stated residents received an order on admission for their discharge plan, but she did not write a discharge care plan for the residents. She stated that, upon review, she should have put discharge planning on care plan beginning at time of resident's admission. Interview, with the Director of Nursing (DON), on 02/16/2023 at 3:16 PM, revealed at the time of Resident #4's discharge, she had taken time off work. She stated that the SSD and Administrator, along with the Medical Director, made the decision to discharge Resident #4 and notified her after the discharge. The DON stated she was aware Resident #4 had wandered outside his/her home at night prior to admission to the facility. Continued interview revealed she was not sure the discharge was safe. She stated she would have sent referrals to other facilities prior to Resident #4's discharge. The DON stated that discharge planning started on admission and should have been care planned. Interview, with the Administrator, on 02/21/2023 at 4:44 PM, revealed she was aware that the Medical Director had stated Resident #4 may need psychiatric evaluation and/or one-to-one (1:1) intervention. She stated that psychiatric personnel were available on an as needed basis in addition to their regular visits via telehealth. Continued interview revealed that she would have expected the behavioral care plan to have been updated with any new interventions that were initiated. She stated she did not remember who made the phone call to Family Member #4 regarding the resident's discharge, but the decision was made with the Medical Director. Further interview revealed referrals were made on a typical discharge, but no referrals were made by the facility for Resident #4. She stated she emailed a list of other facilities to Family Member #4.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0825 (Tag F0825)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policy, it was determined the facility failed to ensure resident...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, record review, and review of the facility's policy, it was determined the facility failed to ensure residents received their ordered specialized rehabilitative services such as physical therapy (PT) for two (2) of twenty-one (21) sampled residents (Resident #13 and Resident #21). Resident #13 did not receive his/her ordered specialized rehabilitative PT services related to a fractured left hip from 03/04/2022 through 02/01/2023. Observation on 02/14/2023, revealed Resident #13 had a contracture to his/her left lower extremity. The facility admitted Resident #21 on 05/09/2022, with the goal for short-term rehabilitation; however, the facility failed to ensure therapy services were provided for the resident. The resident's family requested Resident #21 be discharged on 05/24/2022, due to no therapy services being available. The findings include: Review of the facility's policy titled, Facility Assessment, revised 01/28/2023, revealed the facility's assessment would, at a minimum, address or include the facility's resources, including, but not limited to, services provided such as physical therapy (PT) and specific rehabilitation therapies as well as contracts, memorandums of understanding, or other agreements with third parties to provide those services to the facility during normal operations and emergencies. Continued review revealed based on the assessment of residents' characteristics, the facility would determine what care/services were required to meet the need of the residents. Further review revealed that would be compared to the specific care/services, including by contract, and training provided. In addition, staffing data would be analyzed in order to determine the adequacy of staffing patterns, and action plans implemented as necessary. Review of the facility's policy titled, Therapy Evaluation, revised 02/15/2022, revealed the Licensed Therapist would perform initial evaluations upon a Physician's referral and any re-evaluations as appropriate. Further review revealed the initial evaluation was to be completed within two (2) days from the time the referral was written, and evaluations would be documented and signed by the licensed therapist. Review of the facility's policy, titled admission Policy, revised 09/09/2022, revealed the list of types of treatment and services not provided did not include physical, occupational, or speech therapy. Review of the Resident Rights packet given to new residents upon their admission revealed the resident had the right to receive necessary services included in the care plan. Continued review revealed residents had the right to be informed, in advance, of the care that was to be furnished and the type of caregiver or professional that would furnish the care. Further review revealed the nursing facility must have disclosed and provided to a resident or potential resident prior to the time of admission, notice of special characteristics or service limitations of the facility. Review of the written documentation provided by the Administrator, on 02/09/2023, revealed the facility had previously contracted with a therapy service provider from 07/01/2011 through 03/02/2022. However, the facility then entered a contract with a new therapy service provider, beginning on 03/03/2022. Further review revealed the facility terminated the contract with the new therapy service provider for breach of services on 05/31/2022. Review additionally revealed the facility had not been able to obtain a new therapy services provider until a new contract was entered with the previous therapy service provider on 12/21/2022. 1. Review of Resident #13's admission Record revealed the facility admitted the resident on 01/11/2022, with diagnoses which included Unspecified Dementia without behavioral disturbance. Further review revealed Resident #13 additionally had a diagnosis of a left femur fracture with an onset date of 02/08/2022. Review of Resident #13's admission Minimum Data (MDS) Assessment, dated 01/17/2022, revealed the facility assessed the resident to have a Brief Interview for Mental Status (BIMS) score of zero (0), which indicated he/she was severely cognitively impaired. Review of Resident #13's Care Plan revealed he/she was at risk for falls/injury, initiated on 01/12/2022, with interventions noted as PT/OT screen on admission, quarterly, and as needed with treatment as ordered. Continued review of Resident #13's Care Plan revealed the resident experienced a significant change on 02/15/2022 related to a left hip fracture with decline in ambulation. Further review revealed the interventions on the care plan were noted as Physical Therapy (PT)/Occupational Therapy (OT) screen on admission, quarterly, and as needed with treatment as ordered. Review of Resident #13's Order Summary Report revealed an order for PT to evaluate and treat twenty (20) times in thirty (30) days with order dates of 01/11/2022, 02/08/2022, and 03/02/2022. Observation on 02/14/2023 at 12:30 PM, revealed Resident #13 had a contracture to his/her left lower extremity. Interview with Therapist #1, on 02/16/2023 at 8:37 AM, revealed she provided PT evaluations via telehealth and daily physical therapy treatments were provided by Therapist #2. Therapist #1 stated she remembered providing Resident #13's PT evaluation in January 2022. She stated the resident enjoyed walking in the facility prior to his/her hip fracture. She stated she performed a new evaluation on Resident #13 on 02/08/2022, after the resident sustained the hip fracture, and, he/she was unable to transfer into or out of bed. Continued interview revealed when her contract company was terminated by the facility on 03/02/2022, Resident #13 was still receiving PT services and was making progress. She stated Resident #13 was able to transfer with assistance by 03/02/2022. According to Therapist #1, when the contract company resumed their contract with the facility in December 2022, the first date services were provided by them was on 02/01/2023. She additionally stated Resident #13 now had significant contracture's to his/her legs, especially the left leg. Therapist #1 stated she believed Resident #13 may not have leg contracture's now if he/she had been able to complete his/her therapy at the time of his/her hip fracture, as he/she was making progress and transferring himself/herself with assistance, which he/she was no longer able to do. Interview, with Therapist #2 on 02/16/2023 at 10:53 AM, revealed she assisted with therapy staffing and screened all new admissions for their therapy needs. She stated she assisted with Therapist #1's evaluation of Resident #13 via telehealth in 2022, then subsequently provided therapy services to Resident #13. Continued interview revealed she remembered Resident #13 as being hard of hearing and had Dementia; however, the resident did well when he/she understood what was being asked for him/her to do. She stated that therapy had still been seeing Resident #13 and he/she was making progress towards his/her goals when her contract company's contract ended with the facility on 03/02/2022. Therapist #2 stated her contract company completed a communication note and left copies of their evaluations at the end of their contract for all residents that needed to have continued therapy. She stated it was her expectation that the new contract company would have continued the resident's treatments as ordered. Further interview revealed her contract company was once again providing therapy services for the facility, and she was currently treating Resident #13, who now had contracture's of the hips and knees. In addition, she stated all the information her contract company had left for the new contract company was still in the therapy gym when her company resumed providing services for the facility on 02/01/2023. 2. Review of Resident #21's admission Record revealed the facility admitted the resident, on 05/09/2022, with diagnoses which included Malignant Neoplasm of the Colon, Pulmonary Hypertension, and history of Transient Ischemic Attack (TIA). Review of Resident #21's admission MDS, dated [DATE], revealed the facility assessed the resident to have a BIMS' score of fifteen (15), which indicated the resident was cognitively intact. Review of Resident #21's Medication Review Report revealed orders, dated 05/09/2022, for the resident's discharge plan for his/her stay in the facility to be short term. Further review revealed orders for Physical Therapy (PT)/Occupational Therapy (OT)/Speech Therapy (ST) to screen and treat, as indicated. Review of Resident #21's Psychosocial Note, dated 05/09/2022 at 10:50 AM, revealed the facility admitted the resident for short term therapy with a plan to discharge home upon completion of therapy. Review of Resident #21's Plan of Care Note, dated 05/10/2022 at 10:03 AM, revealed the facility's goal for the resident was noted as short-term rehabilitation, then to go home. Review of Resident #21's Nurses Note, dated 05/13/2022 at 9:28 AM, revealed Physician #1 stated the resident only planned to be in the facility for sixty (60) days. Review of Resident #21's Discharge Notice, dated 05/24/2022, revealed the reason for discharge was the family requested the discharge because the resident was not receiving therapy. Interview, with Resident #21's Family Member #5, on 02/16/2023 at 9:50 AM, revealed she brought the resident to the facility for short term rehabilitation and planned for the resident to be discharged back home after completing therapy. Family Member #5 stated she was not told that therapy services were not available when Resident #21 was admitted or at any other time during the resident's stay at the facility. Continued interview revealed when Family Member #5 asked the facility why Resident #21 was not receiving therapy services, the facility told her therapy was short staffed; however, they would be seeing the resident soon. Family Member #5 further stated the facility continued to make excuses about why Resident #21 was not receiving therapy, and it was hard on the resident and his/her family. In addition, Family Member #5 stated that was why the resident was discharged from the facility. Interview with the SSD (Social Services Director), on 02/15/2023 at 11:31 AM, who was also the Admissions Director, revealed she verbally informed residents and potential new residents that therapy was not available. However, there was no documentation of this information being given to any current or potential resident. Interview, on 02/16/2023, at 3:16 PM, with the Director of Nursing (DON) revealed she communicated with the SSD when therapy was unavailable. The DON stated she understood the SSD notified residents, resident's families, and hospital discharge planners that therapy was not available. Continued interview revealed the facility had attempted to get contracts with multiple companies and was told the facility did not admit enough residents for the therapy companies to contract with them. Interview, on 02/21/2023, at 4:44 PM, with the Administrator revealed the therapy contract ended on 03/02/2022. Continued interview revealed a new company was contracted to provide therapy services beginning 03/03/2022. However, due to staffing, the new company did not provide services as contracted and the contract was terminated on 05/31/2022. Further interview revealed the Administrator approached multiple companies, but was unable to successfully contract with any companies to provide therapy prior to 12/21/2022, when a new contract was entered. Therapy services were started back in the facility on 02/01/2023.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0745 (Tag F0745)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and review of the facility's policies, it was determined the facility failed to p...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review and review of the facility's policies, it was determined the facility failed to provide medically related social services to attain or maintain the highest practicable mental and psychosocial well-being for five (5) of twenty-one (21) sampled residents (Resident #4, Resident #13, Resident #14, Resident #16 and Resident #17). The Social Services Director (SSD) revealed she was aware of Resident #4's documented behaviors of wandering, and verbal and physical aggression towards other residents and staff. On 01/14/2022, the Medical Director advised Licensed Practical Nurse (LPN) #4 that Resident #4 might need a sitter or a psychiatric (psych) evaluation due to his/her increased agitation. Provider #1 revealed she was available for emergent consults for residents displaying aggressive behaviors; however, there was no documented evidence the SSD requested a psych consult for Resident #4. In addition, the SSD failed to ensure Resident #4 received appropriate discharge planning and discharge from the facility. Resident #4's family member was notified on 01/31/2022, that the resident needed to be discharged from the facility, with no prior notice to that date. Resident #13, Resident #14, Resident #16 and Resident #17 exhibited behaviors that included inappropriate sexual behaviors. However, the SSD failed to document the inappropriate behaviors, monitor the residents and document the monitoring, and make referrals when needed, for the psychosocial well-being of the residents. The findings include: Review of the Social Services Director's (SSD) Job Description, signed and dated by the SSD on 10/26/2020, revealed the SSD was responsible for assistance in planning, organizing, implementing, and evaluation of the overall operations of the facility's Social Services Department in accordance with current federal, state, and local standards, guidelines, and regulations, and the facility's established policies and procedures. To work with residents in the identification of needs and problems, make referrals to community resources and work with the Administrator, Director of Nurses (DON), Director of Dietary Services, and Director of Activities as necessary. Act as Admissions Coordinator, taking inquiries and reviews with the Administrator and DON to ensure appropriate placements were made within the facility. Continued review revealed the SSD would participate in discharge planning, development and implementation of care plans, and resident assessments; would assist residents in obtaining transportation to medical appointments upon discharge; would accurately and completely document social services actions and interactions in each resident's medical record; would assist with the facility's policy development and the annual review in order to positively impact the quality of care delivered to residents; and, the SSD would advocate for residents and assist them in assertion of their rights within the facility. Further review revealed when an allegation of suspected abuse, neglect, or exploitation occurred, the SSD would report to the DON and/or Administrator and assist with reporting to the appropriate state agency, as well as the completion of a thorough investigation as assigned. Review of the facility's policy titled, Behavioral Health Services, revised 09/15/2022, revealed all residents would receive care and services to assist him/her to reach and maintain the highest level of mental and psychosocial functioning. Continued review revealed the facility would use the comprehensive assessment process for identifying and assessing a resident's mental and psychosocial state, and provide person centered care to include ongoing monitoring of mood and behaviors. Additional review revealed behavioral health care plans would be reviewed and revised as needed, such as when interventions were not effective or when a resident experienced a change in condition, and the SSD was to serve as the facility's contact person for questions regarding behavioral health services provided by the facility and outside sources. Review of the facility's policy titled, Transfers, Discharge Rights revised 09/30/2022, revealed non-emergent transfer or discharge initiated by the facility, with return not anticipated, the SSD would notify the resident or the resident's representative in writing and in a language and manner understood, at least thirty (30) days before the resident was transferred or discharged . Continued review revealed a copy of the notice would be provided to a representative of the Office of the State's Long Term Care Ombudsman. Further review revealed orientation for transfer or discharge must be provided and documented to ensure a safe and orderly transfer or discharge from the facility, in a form and manner the resident understood. 1. Closed record review revealed the facility admitted Resident #4, on 01/11/2022 with diagnoses which included Unspecified Dementia with behavioral disturbance, Unspecified Psychosis, Unspecified Alzheimer's disease, Major Depressive Disorder, and age-related cognitive decline. Review of Resident #4's admission Minimum Data Set (MDS), dated [DATE], revealed the facility assessed the resident with a Brief Interview of Mental Status (BIMS) score of three (3), which indicated severe cognitive impairment. Review of Resident #4's Care Plan, initiated on 01/12/2022, revealed the resident was at risk for Altered Mood/Behaviors related to Depression and a diagnosis of Dementia with Behavioral Disturbance and a history of wandering, as well as Sundowner's Syndrome with episodes of being physically abusive toward staff and rejecting care. The goal was the resident would display a stable mood over ninety a (90) day period. Further review revealed the interventions included administration of medications as ordered by the MD, monitor for adverse reactions to medications, report abnormal reactions to MD; monitor and document any displayed mood/behaviors (such as sad affect, tearfulness, wandering), notify MD of abnormal reactions, provide reassurance, redirection as possible; attempt to redirect when he/she was displaying altered behavior (such as wandering, cursing) by offering snack, toileting, reminiscing about family, and former career. Continued review revealed a care plan that the resident required twenty-four (24) hour supervised/assisted care related to depression and history of falls. The goal was the resident would maintain the highest level of functional ability within a safe environment over a ninety (90) day period. Further review revealed the interventions included: approach the resident in a calm manner, introduce self and explain all procedures when providing care; provide orientation as needed; assist of one (1) staff with bed mobility, transfers, dressing, grooming and toileting as needed, and assist of one (1) for bathing or showering; and wander guard bracelet at all times every shift to alert staff if the resident attempted to leave the facility without an escort. Continued review revealed no documented evidence to support the facility had updated the care plan with any new interventions regarding the resident's behaviors or had assessed his/her behavior care plan for effectiveness. Review of Resident #4's Progress Note, dated 01/14/2022, at 3:22 AM entered by Licensed Practical Nurse (LPN) #4, revealed Resident #4 was wandering, had increased agitation, and was combative and hit staff with a water pitcher. Continued review revealed the resident had hidden forks and butter knives in his/her drawer and stated to staff he/she would stab them if they kept bothering him/her. Further review revealed staff had been called to the room by Resident #4's roommate multiple times related to the resident throwing the roommate's objects at him/her. Additional review revealed, Resident #4 was observed going in and out of six (6) other residents' rooms and flipped other residents' televisions onto the floor. Per the Progress Note, staff would continue to observe Resident #4's behavior. There was no documented evidence that the care plan was updated with any new interventions. Nor was there documented evidence the SSD evaluated the resident and provided medically related social services needs. Review of the Progress Note, dated 01/14/2022 at 9:00 PM, entered by LPN #4, revealed Resident #4 had rummaged through other residents' rooms and became increasingly agitated and combative with staff and other residents around the nurse's station. Continued review revealed Resident #4 took a fork from another resident's meal tray and attempted to stab another resident and staff. Further review revealed the facility contacted the Medical Director and received new orders for one (1) time dose of intramuscular (IM) Ativan (a medication used to treat anxiety) one (1) milligram (mg). The Medical Director further stated the resident could not continue these behaviors and the resident might need a sitter or psychiatric evaluation. Additional review revealed the resident's responsible party was notified. However, there was no documented evidence the resident's care plan was revised to include social services related interventions. Review of Resident #4's Progress Note, dated 01/30/2022 at 1:30 AM, revealed Resident #4 wandered in the hallways and went in and out of other residents' rooms for the entire shift. Resident #4 was short-tempered and combative with staff who tried to redirect him/her. Further review revealed Resident #4 followed another resident (later identified as Resident #13) for the majority of the shift. When the other resident tried to get away from Resident #4, Resident #4 pulled the other resident by the back of his/her shirt, then punched hi/her in the back. However, when staff attempted to separate the residents, Resident #4 went to other residents' rooms looking for him/her. Resident #4 was placed on every fifteen (15) minute checks per the Social Services Director (SSD) and the Administrator's request. Review of Resident #4's care plan revealed the facility failed to ensure social services provided medically related social service interventions for the resident's care plan to include the new interventions. 2. Review of Resident #13's admission Record revealed the facility admitted Resident #13 on 01/11/2022 with diagnoses which included Unspecified Dementia without behavioral disturbance. Review of Resident #13's admission MDS, dated [DATE], revealed the resident was assessed to have a BIMS' score of zero (0), which indicated severe cognitive impairment. Review of Resident #13's Care Plan, initiated on 01/12/2022, revealed the resident was at risk for Altered Mood/Behaviors related to Dementia, episodes of wandering, and episodes of becoming agitated with staff. The goal was the resident would display a stable mood over ninety (90) days. Further review revealed the interventions included administration of medications as ordered by the MD; assess, monitor and document any displayed mood/behaviors (such as sad affect, tearfulness, wandering, restlessness), provide reassurance/redirection as needed, notify doctor of abnormal findings. Additional interventions included psychiatric evaluation as needed, initiated on 01/27/2022, and Social Services intervention 1:1 as needed, initiated on 03/31/2022. Continued review of the care plan revealed the problem that the resident required twenty-four (24) hour supervised/assisted care related to diagnoses of dementia, insomnia, overall decline in physical functioning, and history of wandering. The goal was the resident would maintain the highest level of functional ability within a safe environment over ninety (90) days. Further review revealed the interventions included to approach the resident in a calm manner, introduce self and explain all procedures when providing care; provide orientation as needed; and assist of one (1) to two (2) staff with bed mobility, grooming, dressing, bathing and toileting. Review of Resident #13's Progress Note, dated 01/30/2022 at 1:30 AM, revealed Resident #13 had been up wandering and was accompanied by Resident #4. When Resident #13 tried to leave, Resident #4 grabbed the back of Resident #13's shirt and attempted to stop him/her. When Resident #13 continued to walk away, the other resident punched Resident #13 in the back telling him/her to stop and listen to him/her. Staff separated the residents, and Resident #13 wanted to sit down while the other resident attempted to follow him/her. Resident #13 was placed on every fifteen (15) minute checks per recommendation from the SSD and Administrator. However, there was no documented evidence the resident's care plan was revised to include the increased supervision that was recommended by the SSD. Interview with LPN #4, on 02/15/2022 at 7:20 PM, revealed Resident #4 and Resident #13 often wandered the hallways together. LPN #4 stated he was at the nurse's station and observed Resident #4's attempt to get Resident #13 to leave with him/her, the resident then grabbed the back of Resident #13's shirt and punched Resident #13 in the back. The LPN immediately separated the two (2) residents and notified the Administrator and SSD. 3. Review of the Admission's Record for Resident #14 revealed the facility admitted the resident on 08/15/2022, with diagnoses that included Agitation, Restlessness, Unspecified Dementia, Unspecified Severity, with other behavioral disturbance, Unspecified Depression, and Unspecified Anxiety disorder. Review of the admission MDS Assessment for Resident #14, dated 08/22/2022, revealed the facility assessed the resident to have a BIMS' score of five (5), indicating severe cognitive impairment. Review of Resident #14's Care Plan, initiated on 08/16/2022, revealed the facility care planned the resident as at risk for Altered Mood/Behaviors related to Dementia with behavioral disturbance and Anxiety. Continued review revealed the interventions included: administering of medications as ordered by the Physician and monitor for the effectiveness of the medications as well as adverse reactions; notify the Physician as needed if abnormalities were observed. Further review revealed: assess, monitor and document mood/behaviors (such as sad affect, tearfulness, restlessness); notify the Physician of abnormal reactions; provide reassurance and redirection as needed; pharmacy to review the resident's psychotropic medication use quarterly and as needed. Additional review revealed the interventions also included: provide redirection; assist the resident to his/her own room/bed when getting into other residents' beds in their rooms; and psychiatric evaluation as needed. However, there was no documented evidence to support the facility had care planned Resident #14's need for increased supervision. Review of Resident #14's Therapy Note, dated 08/18/2022 at 1:25 PM, revealed PhD #1 provided a Psychiatric Diagnostic Evaluation via telehealth. Continued review revealed the resident appeared to respond to internal stimuli during the session and seemed to call someone's name and talk to someone who was not there. Further review revealed the resident appeared confused about his/her environment and surroundings. Review of Resident #14's Nurses' Note, dated 08/23/2022 at 11:29 AM, revealed the DON was notified on 08/22/2022 by the State Registered Nursing Assistants (SRNA's) that Resident #14 had increased behaviors (hitting, yelling, cursing, and refusing care), had not slept much at night, and wandered into other residents' rooms, waking them up. The DON notified Physician #1 of the resident's behaviors, on 08/22/2022 at 1:57 PM. Further review revealed Physician #1 responded on 08/22/2022 at 3:02 PM and gave an order to schedule Norco (a narcotic pain medication) times one (1) and have psychiatric services to see him/her. Additional review revealed no documented evidence Resident #14's care plan was revised. Review of Resident #14's Behavior Note, dated 08/24/2022 at 12:20 AM, revealed another resident (later identified as Resident #19) rang his/her call light, and the nurse observed Resident #14 in the other resident's bed leaning over the top of him/her. Resident #14 had his/her head laid on the other resident's shoulder and rubbed the other resident's leg. Nursing staff explained to Resident #14 the other resident was attempting to go to bed and Resident #14 said he/she was also trying to go to bed. Staff redirection attempts were unsuccessful as Resident #14 became agitated and threatened to hit staff members. After Resident #14 left the other resident's room, he/she went into another resident's room, at which time staff again attempted to redirect him/her and Resident #14 pushed and hit a staff member. Resident #14 entered a third resident's room (later identified as Resident #16). Resident #14 sat on the other resident's bed and held his/her clothing up. Staff attempted to get Resident #14 to leave the other resident's room and Resident #14 refused. When Resident #14 left the other resident's room, and went to his/her own bed and cried. Resident #14 was placed on every fifteen (15) minute checks. However, there was no documented evidence the facility provided medically social services interventions. Review of Resident #14's Progress Note, dated 09/02/2022 at 6:29 AM, documented by LPN #1, revealed Resident #14 had been found kissing Resident #17, who was his/her roommate. There was no documented evidence of medically social services interventions to address this behavior. Observation, on 02/14/2023 at 6:10 AM, revealed Resident #14 was lying on the couch in the common room, then pacing up and down the hallways, and in and out of other residents' rooms, without staff's oversight. Interview, with LPN #4, 02/14/2023 at 6:10 AM, revealed he had not been aware Resident #14 was out of his/her bed and in the common room. Additional interview, on 02/15/2023 at 7:20 PM, with LPN #4 revealed Resident #14's behaviors were not reported each time they occurred, as per the resident's care plan. Interview, on 02/14/2023 at 1:03 PM, with SRNA #1 revealed Resident #14 and Resident #17 were found disrobing each other on an unknown date. SRNA #1 stated she had reported this information to two (2) different charge nurses, the DON, and the Resident Care Coordinator (RCC) and suggested the residents should no longer be roommates. Record review revealed no documentation of medically social services interventions. However, review of the Psychiatric Notes for Resident #14, dated 02/14/2023, revealed no documented evidence Resident #14 had any behaviors. 4. Review of the admission Record for Resident #16 revealed the facility admitted Resident #16 on 02/05/2015, with diagnoses which included Idiopathic Pulmonary Fibrosis, Unspecified Dementia, and Generalized Anxiety Disorder. Review of Resident #16's Quarterly MDS, dated [DATE], revealed the facility assessed the resident with a BIMS score of ten (10), which indicated he/she was moderately cognitively impairment. Continued review revealed the facility assessed Resident #16 to have zero (0) physical behavioral symptoms directed toward others such as hitting, kicking, pushing, scratching, grabbing, or abusing others sexually. Further review revealed the facility assessed Resident #16 to have zero (0) other behavioral symptoms not directed toward others such as physical symptoms of hitting or scratching self, pacing, rummaging, public sexual acts, disrobing in public, throwing, or smearing food or bodily wastes, or verbal/vocal symptoms like screaming or disruptive sounds. Review of Resident #16's Care Plan initiated, on 07/24/2015, revealed the resident was care planned for 24-hour supervised/assisted care related to diagnoses of Depression and Anxiety, with an intervention initiated on 07/24/2015 to administer medications as ordered, monitor for effectiveness and adverse reactions, and notify the physician as needed. Continued review revealed a new intervention had been initiated on 12/14/2021 to include a stop sign in his/her doorway to deter other residents from entering his/her room uninvited. Further review revealed the resident had been care planned for being at risk for Altered Mood related to Depression and Anxiety, with interventions that included, administer medications as ordered, monitor for effectiveness and adverse reactions, and notify the physician as needed; assess, monitor, and document mood/behaviors such as sad affect, tearfulness, restlessness; and notify the physician of abnormal reactions; provide reassurance as needed; psych evaluation as needed. Review of Resident #16's Progress Note, dated 06/23/2022 at 11:13 PM, entered by LPN #2, revealed he came out of the South med room and saw Resident #16 standing in the center of the South Hall with his/her tongue down (Resident #20's) throat while at the same time groping Resident #18's breast. When Resident #16 saw LPN #2, he/she stopped and acted nonchalant like nothing had happened. However, there was no documented evidence the SSD had assessed the resident's behaviors or provided psychosocial follow up. Review of Resident #16's Progress Note, dated 12/18/2022 at 9:07 PM, entered by LPN #4, revealed he was informed by State Registered Nurse Aide (SRNA), in report of an interaction on dayshift between Resident #16 and another resident (Resident #18) in his/her room. Continued review revealed LPN #4 notified the SSD of the incident and was told to place Resident #16 on every fifteen (15) minute checks. However, the Care Plan was not revised to reflect Resident #16 had been placed on fifteen (15) minute checks after the incident occurred on 12/18/2022, nor was there documentation to support the SSD had assessed the resident's behaviors or provided psychosocial follow up. Review of Resident #16's Progress Note, dated 12/19/2022 at 8:09 PM, entered by the SSD, revealed after reviewing F609 and staff statements with the Director of Nurses (DON), and the Administrator, it was determined the 12/18/2022 incident was not considered abuse and was not reportable at that time. However, there was no documentation the SSD assessed the resident's behaviors or provided psychosocial follow up. Interview, on 02/14/2023 at 1:52 PM with the SSD, revealed she was the Abuse Coordinator, and it was her role to ensure residents were protected from allegations of abuse and to ensure their quality of life was good. The SSD stated, the facility would look at the resident's behaviors and if the other resident (the alleged victims) was not bothered then it was determined to not be abuse. Per interview, she had been made aware Resident #16 had sexual behaviors such as kissing, groping, and humping other residents. Continued interview revealed LPN #4 had called her at home and reported an incident involving Resident #16 and she instructed LPN #4 to put the resident on 15-minute checks. Per interview, she said she should have conducted an investigation, reported the incident to the State, and should have notified the family of what had occurred. Further interview with the SSD revealed a complete and thorough investigation with witness statements would have ensured residents were kept safe from further abuse. 5. Review of the Admissions Record for Resident #17 revealed the facility admitted the resident on 05/31/2022, with diagnoses which included Unspecified Dementia with other Behavioral Disturbance and Altered Mental Status. Review of Resident #17's admission MDS Assessment, dated 06/07/2022, revealed the facility assessed the resident to have a BIMS' score of five (5), indicating severe cognitive impairment. Review of Resident #17's Care Plan, initiated on 06/06/2022, revealed the facility had care planned the resident to be at risk for Altered Mood/Behavior related to Dementia with Behavioral Disturbance, and a history of wandering. Continued review of the Care Plan revealed the interventions included: administering medication as ordered by the doctor; monitor for effectiveness of medication, as well as adverse reactions to medication, and report adverse reactions to the doctor. Review of the Care Plan revealed the interventions also included: assess, monitor and document the resident's mood/behaviors (examples include wandering episodes, tearfulness, restlessness, sad affect) and report abnormal findings to the doctor; provide reassurance/redirection as needed; pharmacy to review psychotropic medication use quarterly and as needed; psychiatric evaluation as needed; and Wander Guard bracelet on as ordered by the doctor. However, further review revealed no documented evidence to support the facility had care planned Resident #17 for increased need for supervision. Review of Resident #17's medical record for 09/02/2022 revealed no documentation that another resident (Resident #14) had been in bed with Resident #17, kissing him/her. Continued review revealed no documentation to support Resident #17's care plan had been revised to reflect the need for psychosocial monitoring after the incident occurred. Interview, on 02/14/2023 at 1:03 PM, with SRNA #1 revealed Resident #14 and Resident #17 were found disrobing each other on an unknown date. SRNA #1 stated she had reported this information to two (2) different charge nurses, the DON, and the Resident Care Coordinator (RCC) and suggested the residents should no longer be roommates. Record review revealed no documented evidence these behaviors were addressed by the SSD. Interview, on 02/21/2023 at 2:36 PM, with the SSD revealed she looked at residents with behaviors and reviewed how many residents were being seen by psych. She stated the nurses were supposed to add residents' behaviors to the daily report sheet and the report sheet was to go to the morning meeting for discussion. The SSD stated the facility did not have a process in place to determine if a resident with behaviors needed an assessment by the SSD. Continued interview revealed if a resident exhibited mood or behavior changes, the facility would discuss the resident with psych. However, if a resident was currently being followed by psych, the facility did not notify psych of any changes in the resident's mood or behaviors. Interview revealed it was important to have residents who were experiencing mood and behavioral changes to be followed by psych to ensure psychosocial harm had not occurred and to put appropriate interventions in place. Per interview, after an incident occurred the resident would be placed on follow up and the nurses were to observe for further changes in the resident's mood or behaviors. She stated she had not been documenting follow up notes on residents until the State Survey Agency (SSA) Surveyors started asking about it during the survey. According to the SSD, it was important for her to follow up on any changes in the residents' moods or behaviors because she needed to ensure the residents involved had not experienced harm. She further stated she thought it would be important to document for psychosocial harm. The SSD additionally stated prior to all of this if a resident was followed by psych, she would look at whatever nursing staff documented and that was the only thing she reviewed. She further stated it was important to know about any psychological or emotional harm, and it was part of her job as the facility's Social Worker. Interview also revealed the SSD should have assessed each resident affected to prevent further harm and recognize harm if it had occurred. Interview, on 02/16/2023 at 3:10 PM with the Administrator, revealed the SSD was the Abuse Coordinator and she would expect staff to reach out to her regarding any allegations of abuse and she would expect the SSD to notify her and the DON. She further stated staff should be directed by the SSD on whether or not to report an incident. Per interview, if it were a verbal altercation, then she expected the residents to be placed on 15-minute checks. If it involved an injury, then she would expect them to start the investigation. Continued interview revealed, We were looking at the immediate reaction of the resident, and if they were in the same manner, then we determined no emotional distress occurred. If the resident was crying or had overt reactions of distress, then it was considered abuse. Further interview revealed residents who may have a low cognitive score, had no problem letting you know what they want to do it, so we were taking that into consideration as making their wishes known. We are currently reevaluating the entire process and we will more likely extend the evaluation period and report if we are unable to determine if abuse has occurred. The Administrator stated she would have expected the SSD to follow the facility's policies to ensure all residents were protected from abuse.
Jan 2020 6 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility policy review, it was determined the facility failed to accurately ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility policy review, it was determined the facility failed to accurately assess one (1) of eighteen (18) sampled residents. Review of Resident #7's Minimum Data Set (MDS) quarterly assessment revealed the facility had assessed the resident to not have oxygen therapy. However, record review and interview revealed the resident was receiving oxygen therapy during the period when the quarterly MDS assessment was completed. The findings include: Review of the facility policy titled, MDS 3.0 Completion, with a revision date of 08/28/2019, revealed the care plan team will follow the guidelines in Chapter 3, of the Resident Assessment Instrument (RAI) Manual, Version 3.0 for coding the assessment. Review of the Long Term Care Facility RAI Manual, Version 3.0, Section O0100 Special Treatments, Procedures, and Programs, Subsection C Oxygen therapy, revealed, Code continuous or intermittent oxygen administered via mask, cannula, etc., delivered to a resident to relieve hypoxia in this item. Review of the medical record revealed Resident #7 was admitted to the facility on [DATE], with diagnoses including Cerebral Infarction, Shortness of Breath, Dementia, Hypertension, and Chronic Kidney Disease Stage 3. Review of the medical record physician orders dated 10/02/2019 revealed Resident #7 was ordered oxygen therapy at two (2) liters per nasal cannula. Review of the medical record nursing progress notes dated 10/07/2019 revealed Resident #7 was out of the facility from 10/02/2019 through 10/07/2019 and readmitted to the facility on [DATE]. Further review of the nursing progress notes revealed the resident was utilizing oxygen therapy via nasal cannula on 10/02/2019 prior to going to the hospital and on 10/07/2019 upon returning to the facility. Review of the Comprehensive Care Plan dated 10/07/2019 revealed Resident #7 was utilizing oxygen therapy at two (2) liters per nasal cannula. Review of the Minimum Data Set (MDS) quarterly assessment dated [DATE], Section O, revealed all treatments, procedures, and programs that were performed during the prior fourteen (14) days should be coded. Further review of the MDS revealed Section O, Subsection O0100C, Oxygen therapy, was not coded for oxygen therapy use. Observation of Resident #7 on 01/08/2020 at 10:42 AM revealed the resident was receiving oxygen therapy via nasal cannula. Interview with Registered Nurse (RN) #1 on 01/09/2020 at 6:24 PM, revealed Resident #7 had been receiving oxygen therapy since 10/02/2019. Interview with the MDS Coordinator on 01/09/2020 at 6:29 PM, revealed Resident #7's MDS quarterly assessment dated [DATE] should have been coded to indicate that the resident was receiving oxygen therapy. The MDS Coordinator further revealed it was an oversight. Interview with the Director of Nursing (DON) on 01/09/2020 at 6:43 PM, revealed Resident #7's MDS quarterly assessment dated [DATE] should have been coded to indicate that the resident was receiving oxygen therapy. The DON further revealed that the MDS Coordinator was responsible for coding the MDS and ensuring its accuracy. The DON also revealed she conducts random spot checks to ensure the accuracy of the MDS assessment. The DON revealed she had not identified a concern with inaccurate MDS assessments.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility policy review, it was determined the facility failed to ensure one ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility policy review, it was determined the facility failed to ensure one (1) of eighteen (18) sampled residents (Resident #7) received respiratory care as ordered by the physician. Resident #7 was ordered oxygen therapy at two (2) liters via nasal cannula and was receiving oxygen therapy at one (1) liter via nasal cannula. The findings include: Review of the facility policy titled, Oxygen Concentrator, with a revision date of 03/06/2019, revealed the facility would administer oxygen for the treatment of certain diseases or conditions. Further review of the facility policy revealed the facility would obtain a physician's order for the rate of flow and route of administration of oxygen. Review of Resident #7's medical record revealed Resident #7 was admitted to the facility on [DATE], with diagnoses including Cerebral Infarction, Shortness of Breath, Restlessness and Agitation, Dementia, Hypertension, and Chronic Kidney Disease Stage 3. Review of the medical record physician orders dated 10/02/2019 revealed Resident #7 was ordered oxygen therapy at two (2) liters per nasal cannula. Review of the Comprehensive Care Plan dated 10/07/2019 revealed Resident #7 was utilizing oxygen therapy at two (2) liters per nasal cannula. Observation of Resident #7 on 01/08/2020 at 10:42 AM, 01/09/2020 at 12:50 PM, and 01/09/2020 at 6:22 PM revealed the resident was receiving oxygen therapy via nasal cannula at one (1) liter per minute. Interview with Registered Nurse (RN) #1 on 01/09/2020 at 6:24 PM, revealed Resident #7 had been receiving oxygen therapy since 10/02/2019. RN #1 further revealed the nurses were responsible for ensuring the liter flow rate for oxygen was monitored and correct every shift. RN #1 revealed Resident #7's oxygen therapy liter flow should have been two (2) liters per minute and she had overlooked it. RN #1 also revealed staff are educated on oxygen therapy annually. Interview with the Director of Nursing (DON) on 01/09/2020 at 6:43 PM, revealed the nursing staff is responsible for ensuring the residents are receiving oxygen therapy at the physician ordered rate every shift. The DON further revealed Resident #7's oxygen concentrator should have been set to deliver oxygen therapy at two (2) liters per minute via nasal cannula. The DON also revealed the staff receive training on oxygen therapy during orientation when hired and annually. The DON revealed she monitored oxygen therapy by conducting spot checks and had not identified any concerns with residents not receiving oxygen therapy as ordered.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observation and interview, the facility failed to ensure controlled drugs were stored in a permanently affixed compartment as required in one (1) of two (2) refrigerators in the medication ro...

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Based on observation and interview, the facility failed to ensure controlled drugs were stored in a permanently affixed compartment as required in one (1) of two (2) refrigerators in the medication rooms. Observation of the South Hall medication room revealed the locked narcotic box in the refrigerator was not permanently affixed to the refrigerator. The findings include: Review of the facility policy titled Medication Storage, with an implementation date of 09/01/2017 and a reviewed/revised date of 08/14/2019, revealed that narcotics and controlled substances were stored under double-lock and key. The policy further revealed that medications requiring refrigeration were stored in refrigerators located in each medication room. The policy did not address that the locked box would be permanently affixed. Observation of the South Hall medication room on 01/09/2020 at 9:38 AM revealed a locked box in the refrigerator that was not affixed to the refrigerator and could be easily removed from the refrigerator. Interview with Kentucky Medication Aide (KMA) #1 at the time of the observation revealed the box had emergency doses of Ativan (a controlled substance that is an anti-anxiety medication). Observation of the contents of the box that was opened by KMA #1 revealed an unopened box of Lorazepam (generic version of Ativan) that had thirty (30) doses that were labeled for Resident #13 and two (2) unopened vials of Lorazepam that were marked for emergency use. Interview with the Director of Nursing (DON) on 01/09/2020 at 6:33 PM revealed that a new refrigerator was purchased for the South Hall medication room in 2018 when the old refrigerator quit working. The DON stated that the lock box for controlled substances was not affixed to the new refrigerator.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observation, interview, and review of facility policy, it was determined the facility failed to have an effective infection control program ensuring staff wash/sanitize hands or use gloves (P...

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Based on observation, interview, and review of facility policy, it was determined the facility failed to have an effective infection control program ensuring staff wash/sanitize hands or use gloves (Personal Protective Equipment) when indicated during meal service and tray setup/delivery for one (1) of eighteen (18) sampled residents (Resident #12). On 01/07/2020 during the noon meal, a staff member removed a urinal from Resident 12's overbed table, adjusted a fall mat, and repositioned the resident, and did not utilize gloves or wash and sanitize hands. The staff member then prepared the resident's food tray and touched the resident's eating utensils. The findings include: A review of the facility policy for infection control titled Infection Prevention and Control Program, with a revision date of 07/23/2019, revealed it was the policy of the facility to maintain an infection prevention control program designed to provide a safe, sanitary, and comfortable environment to help prevent the development and transmission of communicable diseases and infections. Further review of the policy revealed staff would use Personal Protective Equipment (PPE) when handling contaminated objects and wash/sanitize hands before and after performing resident care procedures. A review of the facility policy for meal service titled Meal Supervision and Assistance, with a revision date of 09/02/2019, revealed a resident will be prepared for a meal in an environment and location of the resident's choosing. Further review revealed staff were to provide assistance as needed and assure an enjoyable event by identifying hazard and risk. Observations of Resident #12 during meal service on 01/07/2020 at 11:53 AM revealed the resident's lunch tray was delivered to the room by State Registered Nurse Aide (SRNA) #1. The SRNA placed the resident's tray on a contaminated/soiled overbed table beside the resident's urinal. The SRNA then proceeded to pick up the urinal with her bare hands and take the urinal to the resident's bathroom. The SRNA then returned to the resident's bedside, bent down and touched the resident's fall mat on the floor with bare hands, positioned the resident's overbed table, and repositioned the resident. The SRNA did not wash/sanitize her hands. The SRNA then prepared the resident's lunch tray by uncovering the items on the tray and using the resident's utensils to cut up the resident's food. Interview with SRNA #1 on 01/09/2020 at 2:55 PM revealed the SRNA should have put on gloves, removed the resident's urinal, and cleaned the overbed table. The SRNA stated she should have washed/sanitized her hands after removing the urinal and before placing the resident's tray on the overbed table and preparing the resident's food tray. According to the SRNA she had been trained on when to wash/sanitize hands and use gloves but was nervous and forgot. Interview with the Infection Preventionist on 01/09/2020 at 4:01 PM revealed she monitored the meal service daily including monitoring SRNA #1 to make sure staff are washing hands and using gloves when required and had not identified any concerns. An interview with the Director of Nursing on 01/09/2020 at 3:41 PM revealed the DON monitored staff passing trays daily to ensure staff were completing the meal service correctly and providing a pleasant dining experience. Per the DON, she also observed to ensure staff were washing their hands and using gloves as needed. According to the DON, she had not identified any concerns with staff assisting residents with meals.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0883 (Tag F0883)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility policy review, the facility failed to ensure one (1) of five (5) sa...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility policy review, the facility failed to ensure one (1) of five (5) sampled residents (Resident #11) that were reviewed for influenza and pneumonia vaccines received a pneumonia vaccine as required. Review of the record for Resident #11 revealed no evidence of a pneumonia vaccine. The findings include: Review of the facility policy titled Pneumococcal Vaccine (Series), with an implementation date of 09/01/2017 and a review/revised date of 07/23/2019, revealed it was the facility's policy to offer residents immunization against pneumococcal disease in accordance with current CDC (Centers for Disease Control and Prevention) guidelines and recommendations. Review of the record for Resident #11 revealed the resident was admitted to the facility on [DATE]. Review of the most recent Minimum Data Set (MDS) with a reference date of 10/15/2019 revealed the resident's Brief Interview for Mental Status (BIMS) score was 0, which indicates the resident was not interviewable. Further review of the record revealed a consent form signed by the resident's daughter for the pneumococcal vaccine; however, there was no evidence in the record that the pneumococcal vaccine had been administered to the resident. Interview with the Director of Nursing (DON) on 01/09/2020 at 6:17 PM revealed that she had identified over the weekend that Resident #11 had not received the pneumococcal vaccine. She stated she was unsure why the resident had not received the vaccine but was currently checking to see if other residents had not received the vaccine as well.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observation, interview, and review of facility policy, it was determined the facility failed to prepare and serve food in accordance with professional standards for food service safety. Kitch...

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Based on observation, interview, and review of facility policy, it was determined the facility failed to prepare and serve food in accordance with professional standards for food service safety. Kitchen equipment (a can opener and a mixer) was observed soiled and a soap dispenser at one (1) of two (2) handwashing sinks did not function and dispense soap. The findings include: A review of the facility policy for kitchen equipment sanitization titled Cleaning and Use of Equipment, with a revision date of 03/14/2017, revealed the can opener was to be cleaned and sanitized daily, using a procedure of soaking the can opener in a hot mixture of cleaning solution; all parts of the can opener were to be scrubbed with a brush giving special attention to the blade and can holding mechanism. After soaking and scrubbing, the can opener was to be rinsed with clear water and sanitized with a solution of disinfectant. The policy did not list procedures for cleaning and sanitizing the mixer. A review of the facility policy for maintenance of broken/nonfunctioning equipment titled Maintenance Work Order Forms, with a revision date of 03/06/2019, revealed it was facility policy to notify the Maintenance Department when there was a problem with equipment. A review of the Health Department inspection report provided to the facility dated 11/13/2019 revealed the facility was not in compliance with soap dispensers and the can opener, with a score of 95 percent (95%). Observation during the initial tour of the kitchen on 01/07/2020 at 11:20 AM revealed a nonfunctioning soap dispenser that would not dispense hand soap at the handwashing sink in the dishwashing room. Observations conducted during a sanitization tour of the kitchen conducted on 01/09/2020 at 2:45 PM revealed the soap dispenser at the handwashing sink in the dishwashing room was not functioning or dispensing hand soap. Additional observations revealed a commercial can opener not in use with a buildup of residue/debris on the blade. A commercial mixer was stored with dried food debris/residue on the beater and the mixing bowl of the mixer. Interview with the Dietary Manager on 01/09/2020 at 2:50 PM revealed the can opener and mixer should be cleaned and sanitized after each use. According to the Dietary Manager, she did not use the sink in the dishwashing room for hand washing and was not aware the soap dispenser was not working. Further interview revealed the Dietary Manager monitored the kitchen daily for dietary sanitization concerns and checked the kitchen weekly for items in need of repair and had not identified any concerns.
Oct 2018 3 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Incontinence Care (Tag F0690)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility policy review, it was determined the facility failed to ensure one ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and facility policy review, it was determined the facility failed to ensure one (1) of twenty-three (23) sampled residents (Resident #38) received the appropriate catheter care to prevent urinary tract infections. Observation of catheter care for Resident #38 on 10/24/18 at 4:30 PM, revealed staff cleaned the resident from the back to the front (from resident's bottom toward the resident's urinary meatus) and, with the same cloth, wiped the indwelling urinary catheter tubing. The findings include: Review of the facility's policy titled Catheter Care Policy, with a revision date of 08/27/18, revealed for a female resident, staff were required to separate the labia, and clean the urinary meatus from front to back. Review of Resident #38's medical record revealed the facility admitted the resident on 01/18/18, with diagnoses of Alzheimer's Dementia, Congestive Heart Failure, and Neurogenic Bladder. Review of Resident #38's Quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident had a Brief Interview for Mental Status (BIMS) score of ten (10), which indicated the resident was interviewable. The MDS further revealed the resident required the extensive assistance of two (2) persons for toileting and had an indwelling urinary catheter. Review of Resident #38's Physician's Orders and Care Plan dated 05/04/18, also revealed the resident required an indwelling urinary catheter and catheter care was required to be provided every shift. Observation of catheter care for Resident #38 on 10/24/18 at 4:30 PM, revealed State Registered Nurse Aide (SRNA) #2 cleaned the resident's perineal area from the back to the front, and then down the indwelling urinary catheter tubing, with a wipe. Interview with SRNA #2 on 10/24/18 4:50 PM, revealed she had been trained to cleanse residents front to back but stated, I guess I was just nervous. Interview with the Director of Nursing (DON) on 10/25/18 at 4:45 PM, revealed she made rounds frequently throughout the day, and had not identified any concerns with indwelling urinary catheter care.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0806 (Tag F0806)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of facility policies, it was determined the facility failed to honor ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, record review, and review of facility policies, it was determined the facility failed to honor resident preferences for one (1) of twenty-three (23) sampled residents (Resident #2). Review of Resident #2's meal card revealed the facility identified that the resident disliked carrots; however, observation of the lunch meal service on 10/23/18 revealed the resident's food preference was not honored. The findings include: Interview with the Administrator on 10/25/18 at 9:00 AM, revealed the facility did not have a policy that addressed residents' food preferences. Review of the medical record for Resident #2 revealed the facility admitted the resident on 11/06/17, with diagnoses including Dementia, Psychosis, Alzheimer's Disease, Heart Failure, and Chronic Obstructive Pulmonary Disease. Review of the Minimum Data Set (MDS) assessment dated [DATE], revealed the facility had assessed Resident #2 to have a Brief Interview for Mental Status (BIMS) score of five (5), which indicated the resident was severely cognitively impaired and not interviewable. Further review of the MDS revealed the resident required staff to set up the resident's meal for eating. Review of the Comprehensive Care Plan dated 07/26/18, revealed Resident #2 was at risk for compromised nutrition/weight deficit and the facility developed an intervention for the Dietary Manager to determine and monitor preferred foods. Review of Resident #2's Dietary Meal/Tray Card, undated, revealed the resident had a dislike for carrots. However, observation on 10/23/18 at 12:29 PM during the lunch meal, revealed staff served Resident #2 a bowl of carrots. Interview with the Dietary Manager on 10/25/18 at 11:29 AM, revealed the [NAME] was in charge of serving food and was responsible for identifying resident likes and dislikes. The Dietary Manager further revealed the Dietary Aide was also responsible for reviewing meal trays for accuracy before the tray left the kitchen. An interview was attempted with the [NAME] on 10/25/18 at 4:03 PM and 4:16 PM; however, the [NAME] could not be reached. Interview with the Dietary Aide on 10/25/18 at 1:27 PM, revealed she was responsible for reviewing resident meal trays for accuracy during the lunch meal on 10/23/18. The Dietary Aide stated she was nervous during the meal and overlooked Resident #2's dislike of carrots.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected 1 resident

Based on observation, interview, and policy review, it was determined the facility failed to ensure that foods were stored in a safe manner. Observation during initial tour of the kitchen on 10/23/18 ...

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Based on observation, interview, and policy review, it was determined the facility failed to ensure that foods were stored in a safe manner. Observation during initial tour of the kitchen on 10/23/18 at 11:30 AM, revealed a loaf of molded bread with an expiration date of 09/30/18 was on the facility bread rack. The findings include: Review of the facility's Food and Non-Food Storage policy, revised 03/14/17, revealed it was the policy of the facility that all foods and non-food items be stored in a safe and sanitary manner. The policy stated stock was rotated and products were dated to assure the First In-First Out procedure was followed. The policy also stated that foods would be routinely inspected for damage due to spoilage. Observation on 10/23/18 at 11:30 AM, revealed a fully stocked bread rack in the kitchen, which contained a molded loaf of lite bread with an expiration date of 09/30/18. Interview with the Dietary Manager (DM) on 10/23/18 at 12:40 PM, revealed she had instructed staff to check bread on the carts for dates and to check the bread when it was delivered to the facility. The DM stated, however, that the facility had no system in place to document that they checked the dates on the bread. The DM further stated that the lite bread expired quicker than the regular or wheat bread. Interview with the [NAME] on 10/24/18 at 4:00 PM, revealed she monitored the freshness of bread by checking the expiration date on the bag. The [NAME] stated bread was ordered on Mondays and Thursdays and she normally checked the bread dates before delivery, but did not check the date at the time of delivery. The [NAME] stated she must have overlooked the molded, expired bread.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 10 life-threatening violation(s), 2 harm violation(s), $306,248 in fines, Payment denial on record. Review inspection reports carefully.
  • • 32 deficiencies on record, including 10 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $306,248 in fines. Extremely high, among the most fined facilities in Kentucky. Major compliance failures.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has 10 Immediate Jeopardy findings. Serious concerns require careful evaluation.

About This Facility

What is Menifee Meadows Nursing & Rehab Llc's CMS Rating?

CMS assigns Menifee Meadows Nursing & Rehab LLC an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Kentucky, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Menifee Meadows Nursing & Rehab Llc Staffed?

CMS rates Menifee Meadows Nursing & Rehab LLC's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 46%, compared to the Kentucky average of 46%.

What Have Inspectors Found at Menifee Meadows Nursing & Rehab Llc?

State health inspectors documented 32 deficiencies at Menifee Meadows Nursing & Rehab LLC during 2018 to 2024. These included: 10 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 2 that caused actual resident harm, and 20 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Menifee Meadows Nursing & Rehab Llc?

Menifee Meadows Nursing & Rehab LLC is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 60 certified beds and approximately 53 residents (about 88% occupancy), it is a smaller facility located in Frenchburg, Kentucky.

How Does Menifee Meadows Nursing & Rehab Llc Compare to Other Kentucky Nursing Homes?

Compared to the 100 nursing homes in Kentucky, Menifee Meadows Nursing & Rehab LLC's overall rating (1 stars) is below the state average of 2.8, staff turnover (46%) is near the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Menifee Meadows Nursing & Rehab Llc?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.

Is Menifee Meadows Nursing & Rehab Llc Safe?

Based on CMS inspection data, Menifee Meadows Nursing & Rehab LLC has documented safety concerns. Inspectors have issued 10 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Kentucky. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Menifee Meadows Nursing & Rehab Llc Stick Around?

Menifee Meadows Nursing & Rehab LLC has a staff turnover rate of 46%, which is about average for Kentucky nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Menifee Meadows Nursing & Rehab Llc Ever Fined?

Menifee Meadows Nursing & Rehab LLC has been fined $306,248 across 1 penalty action. This is 8.5x the Kentucky average of $36,141. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.

Is Menifee Meadows Nursing & Rehab Llc on Any Federal Watch List?

Menifee Meadows Nursing & Rehab LLC is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.