Based on observation, interview, record review, and review of facility policy, it was determined that food served to residents during the evening meal on 09/25/19 was not palatable. Interviews with unsampled residents and a palatability test revealed the food was not seasoned and tasted bland. The findings include: Review of the facility policy, Food Service Department Goals, undated, revealed it was the policy of the facility to provide nutritious meals in a variety of combinations that were appetizing and flavorful. During the initial tour conducted on the morning of 09/24/19, five (5) unsampled residents stated that the food served at the facility did not have enough seasoning and tasted bland. A palatability test was conducted at 5:15 PM on 09/25/19 for the evening meal. The meal consisted of pepper steak, rice, and oriental vegetables. The regular consistency rice and oriental vegetables tasted bland and unseasoned. The pureed rice tasted bland and pasty. Interview with the Dietary Manager at 4:00 PM on 09/26/19 revealed that foods should be prepared according to the recipe; however, the cook failed to follow the recipe and had only added a little salt and butter to the rice and vegetables.