White Oak Post Acute Care

2828 Westfork, Baton Rouge, LA 70816 (225) 291-7049
For profit - Limited Liability company 176 Beds Independent Data: November 2025 7 Immediate Jeopardy citations
Trust Grade
0/100
#264 of 264 in LA
Last Inspection: September 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

White Oak Post Acute Care has received a Trust Grade of F, indicating a poor rating with significant concerns about resident care. It ranks #264 out of 264 facilities in Louisiana, placing it at the very bottom of the state rankings. While the facility is improving, with issues decreasing from 41 in 2024 to 13 in 2025, it still faces serious challenges, including a high staff turnover rate of 71%, which is concerning compared to the state average of 47%. Additionally, the facility has incurred $606,482 in fines, suggesting ongoing compliance problems, and while it has good RN coverage, more than 83% of Louisiana facilities have better staffing levels. Specific incidents include a resident requiring a Hoyer lift being transferred by one staff member, resulting in a fall and injury, and ongoing issues with staff competency in providing necessary care. Overall, while there are some positive aspects, families should weigh these significant weaknesses carefully before making a decision.

Trust Score
F
0/100
In Louisiana
#264/264
Bottom 1%
Safety Record
High Risk
Review needed
Inspections
Getting Better
41 → 13 violations
Staff Stability
⚠ Watch
71% turnover. Very high, 23 points above average. Constant new faces learning your loved one's needs.
Penalties
○ Average
$606,482 in fines. Higher than 51% of Louisiana facilities. Some compliance issues.
Skilled Nurses
⚠ Watch
Each resident gets only 19 minutes of Registered Nurse (RN) attention daily — below average for Louisiana. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
90 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★★☆☆☆
2.0
Staff Levels
★☆☆☆☆
1.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2024: 41 issues
2025: 13 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

1-Star Overall Rating

Below Louisiana average (2.4)

Significant quality concerns identified by CMS

Staff Turnover: 71%

25pts above Louisiana avg (46%)

Frequent staff changes - ask about care continuity

Federal Fines: $606,482

Well above median ($33,413)

Significant penalties indicating serious issues

Staff turnover is very high (71%)

23 points above Louisiana average of 48%

The Ugly 90 deficiencies on record

7 life-threatening 1 actual harm
Jun 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to maintain accurate records in accordance with accepted professional...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to maintain accurate records in accordance with accepted professional standards and practices for 1 (#2) of 3 (#1, #2, and #3) sampled residents reviewed for pressure ulcers. The facility failed to ensure nursing staff accurately documented Resident #2's pressure ulcer interventions. Findings: Review of the facility's undated policy titled, Documentation revealed the following, in part: The purpose of charting and documentation is to provide: 1. A complete account of the resident's care, treatment . for continuity of care, treatment decisions . Procedure: 3. Be concise, accurate, and complete . 12. Personnel will be expected to document timely, accurately, and completely. Review of Resident #2's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses, which included Stage 3 Pressure Ulcer Of Sacral Region, Stage 4 Pressure Ulcer Of Left Heel, and Stage 3 Pressure Ulcer Of Other Site. Review of Resident #2's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 03/14/2025 revealed she was dependent on staff assistance for Activities of Daily Living (ADL). Further review revealed she had three unhealed pressure ulcers. Review of Resident #2's Physician Orders dated March 2025 revealed the following, in part: Start date: 03/07/2025-Float heels while in bed. Turn and reposition every 2 hours and as needed. Review of Resident #2's ADL Flowsheet dated 03/03/2025 to 03/20/2025 revealed no documentation Resident #2 was turned and repositioned every 2 hours or her heels were floated on the following dates: 03/08/2025 6:00 a.m. to 2:00 p.m. shift; 03/08/2025 2:00 p.m. to 10:00 p.m. shift; 03/09/2025 6:00 a.m. to 2:00 p.m. shift; 03/09/2025 2:00 p.m. to 10:00 p.m. shift; and 03/16/2025 10:00 p.m. to 6:00 a.m. shift. Review of the facility's Daily C.N.A. (Certified Nursing Assistant) Assignment Schedule dated March 2025 revealed the following CNAs were assigned to Resident #2: 03/08/2025 6:00 a.m. to 2:00 p.m. shift-S2CNA 03/08/2025 2:00 p.m. to 10:00 p.m. shift-S2CNA 03/09/2025 6:00 a.m. to 2:00 p.m. shift-S2CNA 03/09/2025 2:00 p.m. to 10:00 p.m. shift-S2CNA 03/16/2025 10:00 p.m. to 6:00 a.m. shift-S3CNA On 06/26/2025 at 9:15 a.m., an interview was conducted with S2CNA. She stated every shift CNAs were responsible for documenting ADL tasks and care provided to each resident. She stated floating a resident's heels and turning them every two hours would be included in the ADL documentation. She reviewed the Daily C.N.A. Assignment Schedule dated 03/08/2025 and 03/09/2025 and verified she would have been assigned to Resident #2. She reviewed Resident #2's ADL Flowsheet dated March 2025 and confirmed there was no documentation Resident #2's heels were floated or she was turned every 2 hours on the above mentioned dates. She stated sometime in March 2025 she did not have computer access. She stated the care was provided to Resident #2, but it was not documented. On 06/26/2025 at 10:50 a.m., a third attempt was made to contact S3CNA, unable to make contact. On 06/25/2025 at 2:00 p.m., an interview was conducted with S1DON. She stated when a resident admitted to the facility with a pressure ulcer, orders were entered to float the resident's heels and put them on a turn schedule. She stated the CNAs on each shift were responsible for documenting interventions assigned to the residents for turning every 2 hours and floating their heels. She reviewed the ADL task flowsheet for Resident #2 dated March 2025 and confirmed the documentation was blank on the above mentioned dates. She confirmed Resident #2's pressure ulcer interventions were not accurately documented and should have been.
Apr 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interviews, the facility failed to ensure services provided by the facility met professi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interviews, the facility failed to ensure services provided by the facility met professional standards of quality. The facility failed to ensure medications were administered safely and timely by leaving medications at bed side for 1 (#3) of 3(#1, #2, and #3) residents observed during the survey. Findings: Review of the facility's undated policy titled, Medications- Administration, revealed the following, in part: Policy Statement: Residents may self-administer medications only if attending physician, in conjunction with Interdisciplinary Care Planning Team, has determined that they have the decision making capacity to do so safely. Review of Resident #3's Clinical Record revealed she was admitted to the facility on [DATE]. Review of Resident #3's admission MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 01/10/2025 revealed she had a BIMS of 15, indicating she was cognitively intact. Review of Resident #3's Current Physician's Orders included, in part: Start Date: 03/07/2025 Apixaban Oral Tablet 5 mg give one tablet by mouth one time a day. Start Date: 03/20/2025 Ascorbic Acid 500 mg tablet give by mouth one time a day. Start Date: 01/10/2025 Famotidine 20 mg tablet give one time a day by mouth. Start Date: 02/25/2025 Flomax 0.4mg oral capsule give on time a day by mouth. Start Date: 03/20/2025 Lactinex oral tablet give one tablet by mouth once a day. Start Date: 02/15/2025 Lasix 40 mg oral tablet give one tablet by mouth once a day. Start Date: 12/31/2024 Levothyroxine 100 mcg tablet give one tablet by mouth once a day. Start Date: 12/31/2025 Losartan Potassium Tablet 25 mg give one tablet by mouth once a day. Start Date: 03/20/2025 Multiple Vitamin Tablet give by mouth one time a day. Start Date: 03/20/2025 Zinc Sulfate Capsule 220 mg give one capsule by mouth daily. Start Date: 12/30/2024 Carvedilol 12.5 mg tablet give one tablet by mouth two times a day. Start Date: 03/19/2025 Protonix 40 mg tablet give one tablet by mouth two times a day. Start Date: 03/202025 Potassium Chloride Oral Solution 20 meq/15 ml give 15ml by mouth one time a day. Start Date: 03/20/2025 Juven oral packet give one packet by mouth two times a day for wound healing. On 04/02/2025 at 1:15 p.m., an observation was made of the following items at Resident#3's bedside; 1. a plastic medication cup, which contained 13 pills 2. a cup with an orange substance, and 3. a cup with white substance On 04/02/2025 at 1:16 a.m., an interview was conducted with Resident #3. She confirmed the cup of meds were her morning medications, potassium and a nutritional supplement she had not taken. On 04/02/2025 at 1:20 p.m., an interview was conducted with S3LPN. She stated she left Resident #3's medications at bed side and should not have. S3LPN stated Resident #3 liked to take her medications later in the day and she had always left the medications at bedside. S3LPN confirmed there were no physician orders for self-administration of medication for Resident #3. S3LPN confirmed the medications in the cup were Apixaban 5 mg, Ascorbic Acid 500, Famotidine 20 mg, Flomax 0.4mg, Lactinex, Lasix 40 mg, Levothyroxine 100 mcg, Losartan Potassium 25 mg, Multiple Vitamin Tablet, Zinc Sulfate 220 mg, and Carvedilol 12.5 mg tablet. S3LPN further confirmed the liquid medications in the cups were Potassium Chloride 20 meq/15ml, and Juven. On 04/02/2025 at 1:53 p.m., an interview was conducted with S2DON. S2DON confirmed Resident #3 did not have physician's orders for self-administration of medications. He confirmed medications should not have been left at the resident's bedside and the nurse should have observed Resident #3 take his medications.
Feb 2025 6 deficiencies 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review the facility failed to provide adequate supervision for 1 (#5) of 3 (#5, #6,...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review the facility failed to provide adequate supervision for 1 (#5) of 3 (#5, #6, and #7) residents reviewed for wandering. The facility failed to ensure staff appropriately supervised Resident #5 who was assessed to be a wanderer, unsafe smoker, and a high fall risk. This deficient practice resulted in an immediate jeopardy situation on the weekend of 02/15/2025 through 02/16/2025, when Resident #5, a severely cognitively impaired resident identified as a wanderer, unsafe smoker and high fall risk, entered the smoking patio while no staff were present to provide supervision. Resident #5 self-propel himself in his wheelchair through the gate of the smokers' patio onto the sidewalk along the resident patio exterior doors. When Resident #5 attempted to enter back through the gate into the smoking patio, he was unable to maneuver his wheelchair over the uneven concrete. He stood up from his wheelchair and fell onto the concrete walkway. Random Resident #R3 observed Resident #5 fall and was unable to locate the smoking attendant on the smoking patio. Random Resident #R3 went inside the facility and notified S14WC of Resident #5 being on the ground. This failure to provide adequate supervision for Resident #5 created a likelihood of serious injury for Resident #5 when he fell outside on the concrete. S1ADM was notified of the Immediate Jeopardy on 02/26/2025 at 2:15 p.m. This deficient practice continued at a potential for more than minimal harm for the 5 residents residing in the facility identified as moderate to high risk for wandering and elopement. Findings: Review of the facility's undated, Routine Resident Checks policy revealed the following, in part: Staff shall make routine resident checks to help maintain resident safety and well-being. Review of the facility's job description for the Smoke Monitor Attendant, dated 09/20/2024, revealed the following, in part: Responsibilities: 4. Responsible for monitoring all residents in the smoking area, monitoring the area, and intervening as needed for any resident safety issues. 6. Other assistance and assist all residents when needed. Review of facility's Staff Orientation Packet, revealed the following, in part: The smoking monitor attendant is on duty from 7 a.m. to 7 p.m., seven days per week . Further review revealed the Staff Orientation Packet was signed by S10CNA on 01/16/2025 and S13CNA on 12/03/2024, which indicated they received the training on the aforementioned dates. Review of Resident #5's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included the following; History of Cerebral Infarction, Hemiplegia and Hemiparesis, History of Falling, and Cognitive Communication Deficit. Review of Resident #5's Quarterly MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 12/06/2024 revealed Resident #5 was assessed by the facility to have a BIMS (Brief Interview Mental Status) of 3, indicating the resident was severely cognitively impaired. Further review revealed he self-propelled himself independently in his manual wheelchair. Review of Resident #5's Elopement Risk Evaluation, dated 02/13/2025, revealed the following, in part: 6. Does the resident wander? Yes. 8. Does the resident wander aimlessly or non-goal directed (i.e. confused, moves without purpose, may enter others' rooms and explore others' belongings)? Yes. Review of Resident #5's Fall Risk Assessments, dated 01/01/2024 through 02/24/2025, all indicated Resident #5 was identified by the facility to be a high fall risk. A review of Resident #5's Physician Orders, dated February 2025, revealed the following, in part: 11/17/2024 - Wanderguard monitoring; check placement and function of wanderguard bracelet every shift. 12/18/2024 - Unsafe smoker; smoker/monitor resident every shift. 02/13/2025 - Every 30 minute checks due to falls and census checks related to elopement risk. Review of Resident #5's Care Plan, dated 01/01/2025 through 02/24/2025, revealed the following, in part: Problem: Resident #5 is at risk for elopement Interventions: 02/13/2025 - Monitor Resident #5 every 30 minutes and keep wander guard in place. Problem: The resident has had an actual fall with no injury. Interventions: 01/16/2025 - Resident #5 had an unwitnessed fall, fall mat at bedside when resident in bed; 01/19/2025 - Resident #5 had an unwitnessed fall, concave mattress for bed edge definition; 01/23/2025 - Resident #5 had a witnessed fall, helmet cap in place while up in wheelchair; 02/04/2025 - Resident #5 had a witnessed fall, keep resident in high traffic areas; 02/08/2025 - Resident #5 had an unwitnessed fall, activity vest applied while up in wheelchair; and 02/13/2025 - Monitor every 30 minutes Review of Resident #5's CNA Task Log, dated 02/01/2025 through 02/26/2025, revealed the following, in part: Task: Census Checks every 30 minutes related to falls and elopement risk. Further review revealed no documented evidence to indicate Resident #5's 30 minute checks were performed as ordered during the timeframe reviewed. On 02/25/2025 at 4:40 p.m., an interview was conducted with Random Resident #R2, a cognitively intact resident. He confirmed he resided in Room C where his bed was located near the outside wall with a window overlooking the outside patio of the facility. He confirmed during the weekend of 02/15/2025 through 02/16/2025, while in his room, he heard someone shouting for help. He stated when he looked out of his bedroom window, he saw Resident #5 lying on the ground on the patio near his exterior door. He confirmed he went to the ward clerk desk and notified the nurse but could not recall her name. He confirmed after he reported the incident, he went outside to the smoking patio and there was no smoking aide present but there were residents out there smoking. On 02/25/2025 at 4:47 p.m., an interview was conducted with Random Resident #R3, a cognitively intact resident. He confirmed he recalled Resident #5 falling during the weekend of 2/15/2025 through 02/16/2025. He stated he went out to the smoking patio after lunch and confirmed a smoking aide was not present. He confirmed he saw Resident #5 self-propel himself out of the dining room door onto the smoking patio then continued through the patio gate onto the concrete walkway that ran alongside the rear of the building. He confirmed he watched Resident #5 self-propel himself to the end of the concrete walkway where he turned himself around and came back towards the smoking patio. He stated when Resident #5 attempted to self-propel himself back toward the gate of the smoking patio, his wheelchair got stuck on the uneven concrete. He stated after Resident #5 got stuck, he stood up and fell down to the concrete sidewalk. He confirmed no staff were present on the patio at the time Resident #5 fell so he went back inside the facility to the ward clerk desk to look for someone to assist Resident #5. On 02/24/2025 at 11:30 a.m., an interview was conducted with S13CNA. She confirmed she worked as the smoking aide during the weekend of 02/15/2025 through 02/16/2025. She confirmed she did not sit out on the smoking patio during her shift that weekend. She confirmed she sat at the ward clerk's desk or the main dining room throughout her entire shift unless an unsafe smoker came to her requesting to smoke. She confirmed she was aware Resident #5 was an unsafe smoker. She was unaware Resident #5 was a wanderer. She confirmed she was not aware Resident #5 had an unwitnessed fall on the smoking patio during the weekend of 02/15/2025 through 02/16/2025 while she was assigned as the smoking aide. On 02/25/2025 at 4:50 p.m., an observation of the smoking patio located to the rear of the facility was conducted. To the right of the smoking patio revealed a gate with a concrete sidewalk which extended from the gate to the sidewalk of the exterior patio doors for Hall B. It is noted the concrete sidewalk was not flushed together and was slightly elevated on the gate side of the sidewalk. On 02/25/2025 at 9:57 a.m., an interview was conducted with S9LPN. She confirmed Resident #5 self-propelled himself throughout the facility all day in his wheelchair. She confirmed he was assessed by the facility to be a wanderer and required a Wanderguard at all times. She confirmed Resident #5 had frequent falls because he could not remember to ask for staff assistance before attempting to stand or transfer himself. She confirmed Resident #5 was assessed to be an unsafe smoker and required supervision when he was outside smoking. She confirmed Resident #5 required increased supervision from staff due to all of the above and staff were aware to keep an eye on him. She confirmed every day a staff member was assigned to serve as the smoking aide and they were responsible for being outside on the patio to provide supervision and assistance for residents from 7:00 a.m. to 7:00 p.m. On 02/24/2025 at 11:32 a.m., an interview was conducted with S10CNA. She confirmed on the weekend of 02/15/2025 through 02/16/2025, she worked an extra shift as the smoking aide and remained on the smoking patio throughout her entire shift from 7:00 a.m. to 7:00 p.m. She confirmed Resident #5 was a very busy resident who moved himself around the facility all day long and required frequent monitoring every 30 minutes. She confirmed she was not aware Resident #5 had an unwitnessed fall on the smoking patio during the weekend of 02/15/2025 through 02/16/2025. On 02/24/2025 at 1:40 p.m., an interview was conducted with S12CNA. She confirmed there was a staff member assigned to be the smoking aide from 7:00 a.m. to 7:00 p.m. every day. She confirmed the smoking aide was responsible for remaining outside on the smoking patio throughout their shift to provide supervision to any residents who were outside. She confirmed she worked the weekend of 02/15/2025 through 02/16/2025 as Resident #5's CNA. She confirmed Resident #5 was a very busy resident who moved himself around the facility all day long and frequently fell because he could not remember to ask for staff assistance before attempting to stand or transfer himself. She stated on the weekend of 02/15/2025 through 02/16/2025, she was not aware Resident #5 had an unwitnessed fall on the smoking patio during the weekend of 02/15/2025 through 02/16/2025. On 02/24/2025 at 4:07 p.m., an interview was conducted with S14WC. She confirmed she worked during the weekend of 02/15/2025 through 02/16/2025. She confirmed during that weekend, after lunch a resident came to her desk in the lobby and reported Resident #5 had fallen outside. She confirmed she could not recall if this occurred on 02/15/2025 or 02/16/2025 but confirmed it was one of those days. She stated S15CNA was at the ward clerk desk when Resident #5's fall was reported. On 02/25/2025 at 4:59 p.m. an interview was conducted with S15CNA. She confirmed she worked during the weekend of 02/15/2025 through 02/16/2025 and was not assigned to Resident #5. She stated she was at the ward clerk desk when Random Resident #R3 reported Resident #5 fell and was on the ground outside the patio area. She stated she reported the fall to S16RN and they went outside together. She stated once they arrived outside, Resident #5 was noted in a sitting position on the ground outside of the gated smoking patio. She confirmed there should be an assigned smoking aide present on the patio every day from 7:00 a.m. to 7:00 p.m. but she could not recall if they were present when Resident #5 fell. On 02/25/2025 at 9:25 a.m., an interview was conducted with S16RN. She confirmed she was the day shift charge nurse during the weekend of 02/15/2025 through 02/16/2025. She stated she initially did not recall Resident #5 having an unwitnessed fall during that weekend. She then confirmed Resident #5 did have an unwitnessed fall during that weekend. She confirmed she did not recall who reported the fall to her or who assisted her, but confirmed the fall occurred after lunch around 1:00 p.m. She stated when she arrived outside Random Resident #R2 was near Resident #5. She confirmed Resident #5 was sitting on his bottom on the concrete walkway on the outside of the gated smoking patio. She stated she did not recall if there was a smoking aide on the smoking patio when the fall occurred or if anyone was assigned as the smoking aide that day. She confirmed there was a weekend recently when there was not an assigned smoking aide but could not be sure if it was the weekend of Resident #5's fall. On 02/25/2025 at 12:15 p.m., an interview was conducted with S17WC. She stated she was responsible for the smoking aide schedule. She stated there was a smoking aide assigned for every weekend in January 2025 and February 2025. She stated if the smoking aide did not show up on their assigned day, administration would pull the restorative aide or someone else until they called a worker in to supervise residents on the smoking patio. She further stated the assigned smoking aide should be present on the smoking patio from 7:00 a.m. to 7:00 p.m. She confirmed if the smoking aide was seated at her desk, residents would be able to enter the dining room and exit to the smoking patio without being seen. On 02/25/2025 at 12:28 p.m., an interview was conducted with S8ADON. She stated the smoking aide was assigned daily from 7:00 a.m. to 7:00 p.m. and was expected to be present on the smoking patio during their entire shift to provide supervision for residents outside. She stated the smoking aide should request another staff to relieve them prior to leaving the smoking patio for any breaks so the area was never left unattended. She confirmed if the smoking aide was seated at S17WC's desk, residents would be able to enter the dining room and exit to the smoking patio without being seen. On 02/25/2025 at 1:50 p.m., an interview was conducted with S1DON. He stated the smoking aide was assigned daily from 7:00 a.m. to 7:00 p.m. and was expected to be present on the smoking patio during their entire shift to provide supervision for residents outside. He stated the smoking aide should request another staff to relieve them prior to leaving the smoking patio for any breaks so the area was never left unattended. He confirmed new employees received the smoking policy and the policy/procedure was reviewed during orientation. He stated all CNA's were aware of the rules for the smoking aide, which was to remain on the patio at all times from 7:00 a.m. to 7:00 p.m. He confirmed the smoking patio should have supervision for all residents from 7:00 a.m. to 7:00 p.m. daily. He confirmed Resident #5 would not be safe outside without supervision and was care planned for high traffic areas, which included the smoking patio due to the presence of constant supervision in that area. The Immediate Jeopardy was removed on 02/27/2025 at 2:55 p.m., after it was determined through observation, interview, and record review; the facility implemented an acceptable Plan of Removal prior to the survey exit, which included: 1. The facility failed to ensure Resident who is at risk for falls and wandering, received adequate supervision on 02/15/2025 and 02/26/2025. All residents who are cognitively impaired, wander, and are at risk for falls are potentially affected by this deficient practice. 2. The outside patio fence gate is to remain closed. Starting on 02/27/2025, Administrator/DON/Designee will monitor the smoke patio area by using a monitoring form on 5 random days/week for 8 weeks then randomly to ensure adequate supervision provided to residents. Disciplinary action up to termination will take place if this occurs again. All staff will be in serviced beginning on 02/26/2025 by Administrator/DON/Designee on providing supervision to resident while out on smoke patio, the smoke monitor will remain outside and must be relieved by other staff to leave that area. All staff members will be required to complete the training prior to working their shift. In-service will be completed 02/27/2025, no employee will be allowed to begin their shift until the training, has been received. 3. Starting on 02/27/2025, Administrator/DON/Designee will monitor the smoke patio area by using a monitoring form on 5 random days/week for 8 weeks then randomly to ensure adequate supervision provided to residents. Audit reports will be submitted to the Administrator and QAPI committee for review and new interventions implemented as needed. The facility asserts the likelihood for serious harm to any Resident no longer exists as of 02/27/2025.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure nursing staff notified the NP of a residents fall outside, ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure nursing staff notified the NP of a residents fall outside, which required a care plan update, for 1 (#5) of 3(#3, #4 and #5) residents reviewed for falls. Findings: Review of the facility's undated Policy Titled, Falls- Resident, revealed the following, in part: Actual Falls 1. When a resident falls, the charge nurse will access . and notify the physician for the appropriate orders. Review of the facility's undated Policy Titled, Change in a Resident's Condition or Status revealed the following: 1. The nurse supervisor/charge nurse will notify the resident's attending physician or on call physician when there has been: a. An accident or incident involving the resident. Review of Resident #5's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included History of Falling. Review of Resident #5's Quarterly MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 12/06/2024 revealed Resident #5 was assessed by the facility to have a BIMS (Brief Interview Mental Status) of 3, indicating the resident was severely cognitively impaired. Review of Resident #5's Fall Risk Assessments, dated 01/01/2024 through 02/24/2025, indicated Resident #5 was identified by the facility to be a high fall risk. Review of Resident #5's Nursing Notes, dated 02/15/2025 through 02/16/2025, revealed no documented evidence S16RN notified the physician or family of Resident #5's fall during the weekend of 02/15/2025 through 02/16/2025. On 02/25/2025 at 9:25 a.m., an interview was conducted with S16RN. She confirmed she was the day shift charge nurse during the weekend of 02/15/2025 through 02/16/2025. S16RN stated Resident #5 had an unwitnessed fall the weekend of 02/15/2025 through 02/16/2025. She stated the process for a resident fall included the following: completing an incident report, and notifying the family and NP. She confirmed she did not complete an incident report, notify the family or the NP. On 02/24/2025 at 11:59 a.m., an interview was conducted with S11LPN. She confirmed she worked the day shift on the weekend of 02/15/2025 through 02/16/2025 and was assigned to Resident #5. She stated the process for a resident fall included the following: completing an incident report, and notifying the family and NP. She confirmed she was not made aware Resident #5 had a fall on the weekend of 02/15/2025 through 02/16/2025 and therefore did not complete an incident report, notify the family or notify the NP. On 02/25/2025 at 12:28 p.m., an interview was conducted with S8ADON. She stated the process for a resident fall included the following: completing an incident report, and notifying the family and NP. She confirmed S16RN should have completed an incident report and notified the family and NP. On 02/25/2025 at 1:50 p.m., an interview was conducted with S1DON. He stated the process for a resident fall included the following: completing an incident report, and notifying the family and NP. He confirmed he was not aware of the fall and should have been. He further confirmed S16RN should have notified the family and NP.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Assessments (Tag F0636)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to ensure that each resident's comprehensive Minimum Data Set (MDS) ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to ensure that each resident's comprehensive Minimum Data Set (MDS) assessments were completed in a timely manner for 1 (R1) of 8 (#1, #2, #3, #4, #5, #6, #7 and R1) resident records reviewed for comprehensive assessments. The facility failed to ensure that the resident admission assessment was completed within the 14-day requirement. Findings: R1 Review of R1's admission MDS assessment with an Assessment Reference Date (ARD) of 02/12/2025, revealed an admit date of 01/31/2025. Further review of the Admit MDS revealed the MDS had a status of in progress. On 02/25/2025 at 1:34 p.m., an interview was conducted with S2MDS. She reviewed R1's admission MDS and confirmed R1 was admitted to the facility on [DATE]. She further confirmed R1's admission MDS was still in progress, and was not completed in the required timeframe. On 02/25/2025 at 1:50 p.m., an interview was conducted with S1DON. He reviewed R1's admission MDS and confirmed R1 was admitted to the facility on [DATE]. He further confirmed R1's admission MDS was still in progress, and was not completed in the required timeframe.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to ensure interventions for falls were implemented as ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to ensure interventions for falls were implemented as identified on the care plan for 1 (#3) of 3 (#3, #5, and #7) residents reviewed for falls. Findings: Review of Resident #3's Clinical Record revealed he was admitted to the facility on [DATE]. Further review revealed the resident had diagnoses which included Paraplegia and Unspecified Injury at T7-T10 Level of Thoracic Spinal Cord. Review of Resident #3's Quarterly MDS with an ARD of 11/20/2024 revealed a BIMS of 14, which indicated he was cognitively intact. Review of Resident #3's current Care Plan revealed the following: Problem: The resident is at risk for falls. Intervention: 11/16/2024-Fall mat. On 02/24/2025 at 9:00 a.m., an observation was made of Resident #3 in his room. No fall mat was observed at bedside. On 02/25/2025 at 8:42 a.m., an observation was made of Resident #3 in his room. No fall mat was observed at bedside. On 02/24/2025 at 2:58 p.m., an interview was conducted with Resident #3. He stated he fell out of his bed in November and December. He stated no ongoing safety interventions, including use of a fall mat, were implemented post-accidents. On 02/25/2025 at 8:35 a.m., an interview was conducted with S3LPN. She stated she was assigned to Resident #3. She stated a fall mat had not been implemented for Resident #3. On 02/25/2025 at 10:15 a.m., an interview was conducted with S5CNA. She stated she was assigned to Resident #3. She stated Resident #3 had fall interventions in place, including use of a fall mat. She further stated the fall mat was only utilized during transfers. On 02/25/2025 at 1:45 p.m., an interview was conducted with S2MDS. She stated Resident #3 had a history of falling. She confirmed Resident #3's care plan featured fall interventions including, use of a fall mat. She stated fall mats should be placed on the floor, at bedside to minimize risk of injury. She stated she expected nurses and CNAs to ensure the fall mat was in place at all times, not just during transfers. On 02/25/2025 at 2:05 p.m., an interview was conducted with S1DON. He confirmed Resident #3 had a history of falling. He reviewed Resident #3's care plan and confirmed fall mats should be placed on the floor, at bedside to minimize risk of injury. He stated he expected nurses and CNAs to ensure the fall mat was in place at all times, not just during transfers.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to ensure a resident's comprehensive plan of care was developed with...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to ensure a resident's comprehensive plan of care was developed within 7 days after completion of the comprehensive assessment for 1 (#1) of 7 (#1, #2, #3, #4, #5, #6, #7) residents reviewed for care plans. Findings: Review of the facility's undated policy titled Care Plans-Comprehensive, revealed the following, in part: Policy It is the policy of this facility to develop and implement a comprehensive person-centered care plan for each resident, consistent with resident rights, that includes measurable objective and timeframes to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the resident's comprehensive assessment. Policy Explanation and Compliance Guidelines: 7. The comprehensive care plan will be developed within 7 days after the completion of the comprehensive MDS assessment. Review of Resident #1's Clinical Record revealed she was admitted to the facility on [DATE]. Review of Resident #1's admission Minimum Data Set (MDS) revealed an Assessment Reference Date (ARD) of 01/10/2025. Review of Resident #1's current Care Plan on 02/24/2025 at 8:40 a.m., revealed a baseline care plan and included the following: Focus: Baseline Careplan Summary Interventions/Tasks: ADL Assistance Needed: no task or interventions listed Fall Risk Interventions: no task or interventions listed Nutritional Services/Diet: no task or interventions listed Resident's expectations regarding outcome of nursing home visit and expectations to return to the community: no task or interventions listed Skin Care/ Wound Prevention Measures: no task or interventions listed Further Review of Resident #1's Care Plan revealed no comprehensive plan of care had been developed. On 02/25/2025 at 1:34 p.m., an interview was conducted with S2MDS. She stated she was responsible for completing residents' MDS assessments and care plans. She stated a comprehensive care plan was to be completed within 7 days after a residents admission MDS assessment. She reviewed Resident #1's admission MDS assessment and verified the ARD was 01/10/2025. She stated Resident #1 should have had a comprehensive care plan completed by 01/17/2025 and did not. On 02/25/2025 at 1:53 p.m., an interview was conducted with S1DON. He reviewed Resident #1's admission MDS assessment and verified the ARD was 01/10/2025. He reviewed Resident #1's current care plan and confirmed the comprehensive care plan was not completed by 01/17/2025.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure census checks were accurately documented for 2 (#5 and #6) ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure census checks were accurately documented for 2 (#5 and #6) of 3 (#5, #6, and #7) residents reviewed for elopement and wandering. Findings: Resident #5 Review of Resident #5's clinical record revealed the resident was admitted to the facility on [DATE] with the following medical diagnoses: Cerebral Infarction, Hemiplegia and Hemiparesis. Review of Resident #5's MDS with an ARD of 12/06/2024 revealed a BIMS of 3, which indicated severe cognitive impairment. Review of Resident #5's physician's orders revealed the following, in part: 02/13/2025-Q 30 minute checks due to falls and census checks related to elopement risk. Review of Resident #5's Task log, dated 02/13/2025 to 02/15/2025, revealed no documentation of census checks every 30 minutes. On 02/26/2025 at 12:28 p.m., an interview was conducted with S8ADON. She stated if a resident had orders for census checks, it would appear in the CNA Task log and prompt documentation. On 02/25/2025 at 1:50 p.m., an interview was conducted with S1DON. He reviewed Resident #5's physician's orders and confirmed census checks were ordered every 30 minutes to minimize risk of elopement. He confirmed census checks were not documented in the Task log and should have been. Resident #6 Review of Resident #6's clinical record revealed the resident was admitted to the facility on [DATE] with the following medical diagnoses: Non-traumatic Intracerebral Hemorrhage and Hemiplegia and Hemiparesis. Review of Resident #6's MDS with an ARD of 01/03/2025 revealed a BIMS of 5, which indicated severe cognitive impairment. Review of Resident #6's current physician's orders revealed the following, in part: 02/13/2025-Check on Resident every hour for wandering. Review of Resident #6's Task log, dated 02/13/2025 to 02/24/2025, revealed no documentation of census checks every 1 hour. On 02/26/2025 at 2:42 p.m., an interview was conducted with S4LPN. She stated she was assigned to Resident #6. She stated Resident #6 had a history of wandering. She stated CNAs were responsible for monitoring Resident #6 to minimize risk of wandering and documenting census checks every 1 hour. On 02/27/2025 at 8:40 a.m., an interview was conducted with S7CNA. She stated she was assigned to Resident #6. She stated CNAs were responsible for monitoring Resident #6 to minimize risk of wandering and documenting census checks every 1 hour. She confirmed census checks were not documented in the Task log and should have been. On 02/27/2025 at 11:15 a.m., an interview was conducted with S1DON. He stated CNAs were responsible for monitoring Resident #6 to minimize risk of wandering and documenting census checks every 1 hour. He confirmed census checks were not documented in the Task log and should have been.
Jan 2025 5 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure a resident who was unable to carry out activities of daily ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure a resident who was unable to carry out activities of daily living received the necessary care and services to maintain good personal hygiene for 1 (RR1) of 4 (#1, #8, #9 and RR1) residents reviewed for ADL care. Findings: Review of the facility policy titled, Activities of Daily Living (ADLs), undated revealed the following: 3. A resident who is unable to carry out activities of daily living will receive the necessary services to maintain . personal and oral hygiene. Review of the clinical record for Random Resident 1 revealed the resident was admitted to the facility on [DATE]. The resident had diagnoses that included Morbid Obesity and Functional Quadriplegia. Review of Random Resident 1's most recent MDS with an ARD of 10/23/2024 revealed the resident was assessed to have a BIMS of 15. Further review revealed she was always incontinent and required extensive assistance for ADL care. Review of the care plan for Random Resident 1 revealed the following: 07/30/2024 Problem: Resident requires staff assistance to complete ADLs Intervention: Provide amount of assistance per residents toileting needs. On 01/14/2025 at 5:45 a.m., an interview was conducted with S21CNA. She stated when she arrived on 01/13/2025 at 10 p.m., RR1's call light was on. She stated RR1 reported to her she was saturated in urine, requested to be changed at 7 p.m., and had not received incontinent care. S21CNA stated RR1's brief and linen incontinent under pad were completely saturated with urine. On 01/16/2025 at 5:15 p.m., an interview was conducted with RR1. She stated on Monday 01/13/2025 she pressed her call light at 7 p.m. for incontinent care. She stated she did not receive care until the new shift came on at 10 p.m. and was saturated with urine. On 01/16/2025 at 4:45 p.m., an interview was conducted with S22ADON. She reviewed the assignment sheet for 01/13/2025 and confirmed S16CNA was assigned to RR1 on the evening shift. On 01/27/2025 at 10:33 a.m., an interview was conducted with S16CNA. She stated multiple staff are not allowed in RR1's room to provide care. She stated RR1's room was not in her assigned section but would have her room added to her assignment. She stated RR1 was always incontinent but would press her button when she needed to be changed. She was not aware of any times she did not provide incontinent care prior to shift change. On 01/16/2025 at 6:00 p.m., an interview was conducted with S2DON. He confirmed incontinent care should be completed every 2 hours and prior to change of shift.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure Activities of Daily Living (ADL) care was accurately docume...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure Activities of Daily Living (ADL) care was accurately documented for 2 (#8 and #9) of 3 (#1, #8 and #9) Residents reviewed for ADL care. Findings Review of the facility policy titled, Documentation, revealed the following, in part: The purpose of charting and documentation is to provide: 1. A complete account of the resident's care, treatment, response to the care, signs, symptoms, etc., for continuity of care, treatment decision and to support services provided for payment. 2. A legal record that protects the resident, physician, nurse and the facility that may be traditional paper record, electronic record or combination of both. Review of Resident #8's clinical record revealed the resident was admitted to the facility on [DATE] with the following medical diagnoses: Unspecified Injury At unspecified level of Thoracic Spinal Cord and Acute Pain due to Trauma. Review of Resident #8's quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 12/06/2024 revealed a Brief Interview for Mental Status (BIMS) of 14, indicating resident was cognitively intact. Further review revealed he required extensive assistance for ADL care. Review of Resident #8's Bed Bath log, dated 11/01/2024-01/13/2025, revealed no documentation of a bed bath being given for the following days; 11/06/2024,11/20/2024, 11/22/2024, 11/29/2024, 12/02/2024, 12/09/2024, 12/11/2024, 12/16/2024, 12/18/2024, 12/20/2024, 12,25,2024, 01/01/2025, 01/03/2025, 01/06/202 and, 12/08/2025. Review of Resident #9's clinical record revealed the resident was admitted to the facility on [DATE] with the following medical diagnoses: Chronic Obstructive Pulmonary Disease with Acute Exacerbation, Morbid Obesity and Hypertensive Heart Disease with Heart Failure. Review of Resident #9's MDS with an ARD of 06/12/2024 revealed a BIMS of 15. Further review revealed he required extensive assistance for ADL care. Review of Resident #9's Bed Bath log, dated 11/01/2024-01/13/2025, revealed no documentation of a bed bath being given for the following days; 12/06/2024, 12/09/2024, 12/11/2024, 12/16/2024, 12/20/2024, 01/03/2025 and 01/06/2025. On 01/15/2025 at 3:02 p.m., an interview was conducted with S17LPN. She stated the CNAs are responsible for charting the bed baths in the clinical record, which included any refusals. She reviewed Resident #9's chart and confirmed that bed baths were not documented. On 01/16/2025 at 5:00 p.m., an interview was conducted with S20CRN. She reviewed Resident #8 and #9's chart, she confirmed the above mentioned dates were missing documentation of a refused or completed bed bath.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Transfer Notice (Tag F0623)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to notify the Ombudsman of facility-initiated resident transfers for 2...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to notify the Ombudsman of facility-initiated resident transfers for 2 (#5 and #6) of 3 (#4, #5, and #6) residents reviewed for emergency transfers. This deficient practice had the potential to affect a current census of 76 residents. Findings: Review of the facility's undated policy titled, Transfer and Discharge, revealed, in part, the following: Definitions: Transfer refers to the movement of a resident from a bed in one certified facility to a bed in another certified facility when the resident expects to return to the original facility. 12. Emergency Transfers/Discharges - initiated by the facility for medical reasons to an acute care setting such as a hospital, for the immediate safety and welfare of a resident. h. The Social Services Director, or designee, will provide copies of notices for emergency transfers to the Ombudsman, but they may be sent when practicable, such as in a list of residents on a monthly basis, as long as the list meets all requirements for content of such notices. Resident #5 Review of Resident #5's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included, in part: History of Cerebral Infarction; Hemiplegia and Hemiparesis secondary to Cerebral Infarction; History of Falling; and Cognitive Communication Deficit. Further review revealed no documented evidence of notification being made to the Ombudsman of an emergency transfer on 12/26/2024. Review of the facility's Ombudsman Emergency Transfer Log dated December 2024 revealed no documented evidence of Resident #5's emergency transfer on 12/26/2024. Review of the facility's Incident Log, dated 10/01/2024 through 01/14/2025, revealed Resident #5 experienced 1 fall resulting in emergency transfer for further evaluation and treatment on 12/26/2024. Review of Resident #5's Physician Orders, dated 12/01/2024 through 12/30/2024, revealed an order dated 12/26/2024 to send resident to the local emergency department for evaluation and treatment. Review of Resident #5's internal Transfer Record, dated 12/26/2024, indicated Resident #5 required acute transfer following a fall. Review of Resident #5's Physician's Progress Notes, dated 12/01/2024 through 12/31/2024, revealed a note written on 12/30/2024 indicated Resident #5 recently returned from acute care hospital where he had a stay and evaluation for some neck pain following a fall. Review of Resident #5's Nurse Notes, dated 12/01/2024 through 12/31/2024, revealed Resident #5 was transferred to a local hospital on [DATE] following a fall. Resident #6 Review of Resident #6's Clinical Record revealed she was admitted to the facility on [DATE], with diagnoses, which included, in part: Dementia, Dysphagia, and Cognitive Communication Deficit. Further review revealed no documented evidence of notification being made to the Ombudsman of an emergency transfer on 11/05/2024. Review of the facility's Ombudsman Emergency Transfer Log dated November 2024 revealed no documented evidence of Resident #6's emergency transfer on 11/05/2024. Review of Resident #6's Physician Orders, dated 11/01/2024 through 11/30/2024, revealed an order dated 11/05/2024 to send resident to the local emergency department for evaluation and treatment. Review of Resident #6's Nurse Notes, dated 11/01/2024 through 11/30/2024, revealed she was transferred to a local hospital on [DATE]. An interview was conducted on 01/16/2025 at 4:45 p.m. with S3SSD. S3SSD confirmed she was responsible for documenting resident transfers and discharges on the facility's Ombudsman Emergency Transfer Log and submitting the log to the Ombudsman every month. S3SSD confirmed notification to the Ombudsman would not be documented in a resident's clinical record or anywhere else within the facility, only on the Ombudsman Emergency Transfer Log. S3SSD reviewed the facility's Ombudsman Emergency Transfer Log for December 2024 and confirmed Resident #5's emergency transfer on 12/26/2024 was not documented on the log and should have been. S3SSD reviewed the facility's Ombudsman Emergency Transfer Log for November 2024 and confirmed Resident #6's emergency transfer on 11/05/2024 was not documented on the log and should have been.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observation, and interviews the facility failed to develop and implement a comprehensive person-centere...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observation, and interviews the facility failed to develop and implement a comprehensive person-centered care plan which met the needs of 3 (#3, #4 and #5) of 5 (#3, #4, #5, #6 and #8) residents reviewed. The facility failed to: 1. Ensure Resident #3's PT evaluation was completed as ordered; and 2. Ensure Resident #4's care plan was comprehensive and individualized for wandering behaviors; and 3. Ensure Resident # 5's every 30 minute checks were completed as ordered. This deficient practice had the potential to affect a current census of 76 residents. Findings: 1. Resident #3 Review of Resident #3's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses, which included, Hemiplegia and Hemiparesis following Cerebrovascular Disease and Unspecific Dementia. Review of Resident #3's most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/29/2024, indicated resident was assessed by the facility to have a Brief Interview of Mental Status (BIMS) of 9, which indicated the facility assessed her to be moderate cognitively impaired. Further review revealed the resident required moderate assistance for transfers. Review of Resident #3's most recent Care Plan revealed the following: Problem: Resident #3 has limited mobility due to Right Hemiplegia Interventions: Provide supportive care, assistance with mobility as needed. 1/1/25- fall; PT to screen An interview was conducted with S11PTD on 01/16/2025 at 11:33 a.m. She stated residents with falls were screened by therapy the day after the fall occurs. She confirmed she was not aware of Resident #3's fall on 01/01/2025 and should have been made aware in order to complete the required therapy screening. An interview was conducted with S12PTA on 01/16/2025 at 2:01 p.m. He stated PT screening were completed the day after therapy staff are informed of a residents fall. An interview was conducted with S4MDS on 01/16/2025 at 1:43 p.m. She stated Resident #3 had a fall on 01/01/2025 and her care plan was updated to include a therapy screen. She confirmed therapy staff should have been notified and a therapy screening should have been completed the day after the resident's fall. An interview was conducted with S2DON on 01/16/2025 at 3:18 p.m. He stated all falls are discussed in the morning meeting. He confirmed Resident #3 should have had a therapy screening on 01/02/2025. 2. Resident #4 Review of Resident #4's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses, which included, Hemiplegia And Hemiparesis following Cerebral Infarction Affecting Left Non-Dominant Side, and Frontal Lobe and Executive Function Deficit following Nontraumatic Intracerebral Hemorrhage. Review of Resident #4's most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 10/29/2024, indicated resident was assessed by the facility to have a Brief Interview of Mental Status (BIMS) of 5, which indicated the facility assessed him to be severely cognitively impaired. Further review revealed the resident did not have any wandering behaviors. Review of Resident #4's most recent Care Plan did not include any wandering behaviors. Review of Resident #4's elopement risk assessment revealed the following: 08/14/2024- Does the resident wander? No 01/15/2025- Does the resident wander? No Review of the Resident #4's physician orders revealed: 09/25/2024 Resident is to remain in high traffic areas for increased supervision while up in the wheelchair An interview was conducted with S13CNA on 01/16/2025 at 12:20 p.m. She stated Resident #4 wandered up and down the hall and had been found on A and C halls. She stated it was not reported because they would just bring him back to B hall. An interview was conducted with S14LPN on 01/15/2025 at 10:11 a.m. She stated Resident #4 went up and down the hall and required frequent supervision. She stated Resident #4 wandered into other resident rooms and wandered on A and C halls. She stated administration was aware Resident #4 wandered. An interview was conducted with S15CNA on 01/15/2025 at 11:30 a.m. she stated Resident #4 was not cognitive and roamed into other resident's rooms and on the halls. An interview was conducted with S16CNA on 01/15/2025 at 11:41 a.m. She stated Resident #4 scooted himself in the wheelchair up and down the halls. She stated she found Resident #4 on A hall and brought him back to the nurse's station on B hall. An interview was conducted with S4MDS on 01/16/2025 at 1:43 p.m. She stated an elopement assessment was done quarterly based on observations and nurse notes for Resident #4. She stated a resident would be an elopement risk if they had a low BIMS score and aimlessly wandered the building. She confirmed Resident #4's elopement assessment on 01/15/2025 and 12/17/2024 indicated he did not wander. She confirmed if Resident #4 was found on A or C halls without staff present, that would be considered wandering behavior. She further stated she should have been made aware of Resident #4's wandering behavior and updated his care plan to reflect this. An interview was conducted with S2DON on 01/16/2025 at 3:18 p.m. He confirmed Resident #4 was not care planned for wandering behaviors. He further confirmed he was not aware Resident #4 wandered to A and C halls and he should have been made aware. 3. Resident #5 Review of Resident #5's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included, in part, History of Cerebral Infarction; Hemiplegia and Hemiparesis secondary to Cerebral Infarction; History of Falling; and Cognitive Communication Deficit. Review of Resident #5's most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 12/06/2024, indicated resident was assessed by the facility to have a Brief Interview of Mental Status (BIMS) of 3, which indicated the facility assessed him to be cognitively impaired. Further review revealed the resident required extensive one-person physical assist for bed mobility, transfers, eating, and toileting. Review of Resident #5's most recent MDS, with an ARD of 12/26/2024, indicated, in part, the following: J1800: Falls since admission: Yes; and J1900: # of Falls since admission: 2 or more. Review of Resident #5's active Physician Orders, as of 01/15/2025, revealed, in part, an order written on 09/26/2024 for every 30 minute checks due to falls. Review of Resident #5's electronic and handwritten Care Plan, as of 01/15/2025, revealed, in part, the following: Focus: The resident is at risk for falls. Goals: Will be free of falls through review date. Interventions/Task: Ensure resident wearing appropriate footwear when ambulating or mobilizing in wheelchair. Follow facility fall protocol. Physical Therapy to evaluate and treat as ordered or as needed. Anticipate and meet needs. Resident needs safe environment. Be sure call light is within reach and encourage resident to use it for assistance as needed. The resident needs prompt response to requests for assistance. Further review revealed no documented evidence of Resident #5's Physician Order for every 30 minute checks being implemented into his Care Plan. Review of Resident #5's Nurses Notes, dated 09/26/2024 through 01/14/2025, revealed, in part, no documented evidence of direct care staff performing rounds every 30 minutes as ordered on 09/26/2024. Review of Resident #5's Medication/Treatment Administration Record (MAR/TAR), dated 09/01/2024 through 01/16/2025, revealed, in part, no documented evidence of direct care staff performing rounds every 30 minutes as ordered on 09/26/2024. Review of Resident #5's current [NAME] Tasks, dated 09/26/2024 through 01/15/2025, revealed, in part, the following: [NAME] Task: Census Check every 1 hour related to falls and elopement risk; Position: CNA, LPN; Frequency: Every shift: 6-2, 2-10, 10-6. Further review revealed no documented evidence of Resident #5's order for rounds every 30 minutes being added as ordered on 09/26/2024. An interview and observation was conducted on 01/16/2024 at 4:10 p.m. with S8CNA. S8CNA confirmed she was familiar with Resident #5 and worked with him frequently. S8CNA confirmed she performed rounds on Resident #5 every 2 hours and was not aware she should be rounding more frequently. An interview was conducted on 01/16/2025 at 4:55 p.m. with S7CNA. S7CNA confirmed she was familiar with Resident #5 and worked with him frequently. S7CNA confirmed she performed rounds on Resident #5 every 2 hours and was not aware she should be rounding more frequently. An interview was conducted on 01/16/2025 at 5:29 p.m. with S6LPN. S6LPN confirmed she was familiar with Resident #5 and was his regular nurse. S6LPN confirmed Resident #5 was on every 2 hour checks/rounding. S6LPN stated she laid eyes on him every 2 hours and the CNA performed the alternating every 2 hour checks so someone had eyes on him hourly. S6LPN confirmed she was not aware of an order for Resident #5 to have every 30 minute checks and they were not performed at that frequency. An interview was conducted on 01/16/2025 at 5:45 p.m. with S5CNA. S5CNA confirmed she was familiar with Resident #5 and worked with him frequently. S5CNA confirmed she performed rounds on Resident #5 every 2 hours and was not aware she should be rounding more frequently. An interview was conducted on 01/16/2025 at 3:55 p.m. with S4MDS. S4MDS confirmed she was responsible for updating resident Care Plans and entering tasks to be documented by staff during their shift. S4MDS pulled up Resident #5's Physician Order Summary Report, which included all current active orders, and confirmed there was an active order present for every 30 minute checks due to falls. S4MDS reviewed Resident #5's care plan and confirmed it did not include the order written on 09/26/2024 for every 30 minute checks and should. S4MDS pulled up Resident #5's MAR/TAR and confirmed there was no documentation present to indicate staff were rounding on Resident #5 every 30 minutes since the order was written on 09/26/2024. S4MDS pulled up Resident #5's [NAME] Task documentation and confirmed there was no documentation present to indicate staff were rounding on Resident #5 every 30 minutes since the order was written on 09/26/2024. S4MDS pulled up Resident #5's Nurse Notes and confirmed there was no documentation present to indicate staff were rounding on him every 30 minutes since the order was written on 09/26/2024. An interview was conducted on 01/16/2025 at 6:15 p.m. with S2DON. S2DON reviewed Resident #5's current Physician Orders, confirmed there was an active order for every 30 minute checks due to falls written on 09/26/2024 and confirmed he was not aware of this order. S2DON reviewed Resident #5's MAR/TAR, Nurse Notes and [NAME] Task Documentation and confirmed they did not contain documentation to indicate staff were rounding on Resident #5 every 30 minutes since the order was written on 09/26/2024. S2DON confirmed staff did not use a handwritten checklist or any other handwritten form to document the performance of resident rounds. S2DON confirmed if there was an active Physician Order, he would expect his staff to be aware of the order and to follow it.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0725 (Tag F0725)

Could have caused harm · This affected most or all residents

Based on record review and interviews, the facility failed to have sufficient certified nursing assistant staff to provide nursing and related services to maintain the highest practicable physical, me...

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Based on record review and interviews, the facility failed to have sufficient certified nursing assistant staff to provide nursing and related services to maintain the highest practicable physical, mental, and psychosocial well-being of each resident based on the facility assessment. The deficiency had the potential to affect the facility's total census of 76 residents. Findings: Review of the facility's policy titled Sufficient Staff, undated, revealed the following: 37. The facility will supply services by sufficient number of each of the following personnel types on a 24 hour basis to provide nursing care to all resident in accordance with resident care plans; CNAs and LPNs. On 01/16/2025 at 3:30 p.m., an interview was conducted with S1ADM. He stated the facility required the following staffing ratio; 8 CNAs on the day shift, 8 CNAs on the evening shift and 4 CNAs on the night shift. Review of the facility's Staffing Pattern revealed on 12/22/2024, 12/29/2024, 01/11/2025, and 01/12/2025, the night shift had 3 CNAs providing direct care. On 01/15/2024 at 10:30 a.m., an interview was conducted with S5CNA. She stated the last two weekends, there were 3 CNAs assigned to provide care and it was not enough staff. On 01/16/2025 at 10:26 a.m., an interview was conducted with S9CNA. She stated the last two weekends, there were 3 CNAs assigned to provide care and it was not enough staff. On 01/14/2025 at 5:40 a.m., an interview was conducted with S10CNA. She stated the last two weekends, there were 3 CNAs assigned to provide care and it was not enough staff. On 01/27/2025 at 9:15 a.m., an interview was conducted with S1ADM. He confirmed on 12/22/2024, 12/29/2024, 01/11/2025, and 01/12/2025, the night shift had 3 CNAs providing direct care and should have had 4 CNAs.
Nov 2024 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to provide pharmaceutical services to meet the needs of 1 (#1) of 3 ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to provide pharmaceutical services to meet the needs of 1 (#1) of 3 (#1, #2, and #4) sampled residents reviewed for behavioral health services. The facility failed to ensure S2RN administered Resident #1's Ativan per the Physician's Order. Findings: Review of the facility's undated policy titled Medications-Administering, revealed in part, the following: Policy Interpretation and Implementation: 3. Medication must be administered in accordance with the orders. Review of Resident #1's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses which included Bipolar Disorder. Review of Resident #1's Physician's Orders revealed the following: A handwritten telephone order for Ativan 1 mg IM x 1 dose for agitation and aggression, written by S2RN ordered on 10/13/2024 at 4:29 p.m. Review of Resident #1's MAR for October 2024 revealed no documentation Ativan had been administered as ordered on 10/13/2024. On 11/13/2024 at 12:22 p.m., a phone interview was conducted with S2RN. She confirmed she received an order for Resident #1 on 10/13/2024 for Ativan 1mg IM for a one time dose for agitation and aggression. S2RN stated she did not administer the medication to Resident #1 because the resident had calmed down. S2RN confirmed she did not call the nurse practitioner back to obtain an order to discontinue the medication. On 11/13/2024 at 1:23 p.m., an interview was conducted with S1DON. He stated he expected staff to follow physician's orders. S1DON stated if staff did not administer a medication, they were expected to call the ordering physician to have the order discontinued.
Sept 2024 19 deficiencies 3 IJ (3 affecting multiple)
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to ensure residents remained free of accident hazards ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to ensure residents remained free of accident hazards and received adequate supervision and assistance to prevent accidents. The facility failed to ensure: 1. An effective system was in place for nursing staff to identify and implement a resident's assessed transfer needs for 1 (#54) of 4 (#32, #38, #54, and #66) residents reviewed requiring a Hoyer lift for transfers; and 2. An effective system was in place for staff to implement safe smoking interventions for 3 (#49, #75, #87) of 4 (#49, #58, #75, and #87) residents reviewed for smoking. 1. This deficient practice resulted in an immediate jeopardy situation for Resident #54, a resident who required a Hoyer lift and 2 staff members' assistance for transfers, on 08/28/2024 at 3:45 p.m. when S4CNA transferred Resident #54 independently without a Hoyer lift. Resident #54 fell to the floor and sustained a laceration above her left eyebrow. Resident #54 was transferred to a local hospital, diagnosed with a Left Frontal Scalp Contusion, and required a tissue adhesive. The immediate jeopardy continued when interviews with CNAs and Nursing staff revealed they did not know how to identify residents' assessed transfer needs. S1ADM was notified of the immediate jeopardy situation on 09/18/2024 at 5:00 p.m. The Immediate Jeopardy was removed on 09/20/2024 at 3:10 p.m., as confirmed by onsite verification through observations, interviews, and record reviews the facility implemented an acceptable Plan of Removal (POR) prior to the survey exit. This deficient practice continued at the potential for more than minimal harm for any resident requiring assistive devices and/or supervision with transfers. Findings: 1. Review of the facility's undated policy titled, Safe Lifting and Movement of Residents revealed the following, in part: Policy Statement: In order to protect the safety and well-being of staff and residents, and to promote quality of care, this facility uses appropriate techniques and devices to lift and move residents'. Policy Interpretation and Implementation: 3. Nursing staff, in conjunction with the rehabilitation staff, shall assess individual residents' needs for transfer assistance on an ongoing basis. Staff will document resident transferring and lifting needs in the care plan. Resident #54 Review of Resident #54's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses, which included Primary Disorders of Muscles, History of Falling, Generalized Muscle Weakness, Spinal Stenosis, Major Depressive Disorder, and Primary Generalized Osteoarthritis. Review of Resident #54's MDS with an ARD of 07/26/2024 revealed, in part, a BIMS summary score of 12, which indicated moderate cognitive impairment. Further review of the MDS revealed she was dependent on staff for transfers. Review of Resident #54's Physical Therapy Note dated 07/25/2024 revealed, in part, she required a Hoyer lift for transfers. Review of Resident #54's current Physician Orders dated September 2024 revealed no documentation indicating how much assistance, supervision, and/or assistive devices the resident required for transfers. Review of Resident #54's current Care Plan revealed the following, in part: Problem: At risk for falls Fall on 08/28/2024 Interventions: 08/28/2024 at 3:46 p.m., Resident sent to the emergency room for evaluation and treatment. Further review of Resident #54's care plan revealed no documentation of the amount of assistance, supervision, and/or assistive devices the resident required for transfers. Review of Resident #54's Resident Summary in the clinical record revealed no documentation of the amount of supervision and/or assistive devices Resident #54 required for transfers. Review of Resident #54's Nurse's Note dated 08/28/2024 at 10:57 p.m. by S34LPN revealed the following, in part: At 3:45 p.m., Resident was found on the floor bleeding from head; it was a witnessed fall. S4CNA said she was helping her out of the bed when the resident forcefully tried to get out on her own. Emergency Medical Services was called. Resident was transferred to a local hospital. Review of Resident #54's Incident Report dated 08/28/2024 at 3:46 p.m. revealed the following, in part: Incident type: Fall with head injury Associate involved: S4CNA Report prepared by: S34LPN Narrative of incident and description of injuries: S4CNA said she was helping the resident out of the bed when the resident forcefully tried to get out on her own. Resident noted with skin laceration above left eyebrow. Heavy bleeding from site noted with no complaints of pain or dizziness. On-call Nurse Practitioner notified and gave ok for emergency room transfer. Injury to head quarter size bleeding. Review of Resident #54's Hospital Records dated 08/28/2024 revealed the following, in part: HPI Assessment: Patient presented to the Emergency Department after a fall. Patient reports that she tripped and fell while being transferred to the bed with the help of the nurse. She states that she hit her head and has had a bad headache since. Progress Note: Left Frontal Scalp Contusion closed with tissue adhesive by the attending physician. An interview was conducted with Resident #54 on 09/17/2024 at 3:15 p.m. She stated, at the end of August 2024, S4CNA dropped her during a transfer. She stated, at the time of the transfer, she required a Hoyer lift with the assistance of two staff members for transfers. She explained S4CNA attempted to transfer her independently without a Hoyer lift, and she fell face first onto the floor. She stated, as a result of the fall, she sustained a laceration above her left eye, which required gluing in the Emergency Room. An interview was conducted with S4CNA on 09/17/2024 at 4:00 p.m. She stated, at the end of August 2024, she was assigned to Resident #54 on the evening shift. She stated at that time, she was working as needed with the facility. She stated she became full time with the facility on 09/01/2024. She stated on that particular evening, she was unaware how to identify a resident's transfer status. She stated Resident #54 was cognitively intact so she asked the resident how much assistance she needed to be transferred from the bed to the wheelchair. She stated Resident #54 stated she and S4CNA could do it together. She stated she attempted to transfer Resident #54 independently without the use of the Hoyer lift, and Resident #54 fell and landed on the floor face first. She stated, as a result of the fall, Resident #54 had a laceration above her left eye. An interview was conducted with S34LPN on 09/18/2024 at 2:29 p.m. She stated she was the nurse assigned to Resident #54 when she fell on [DATE] at 3:46 p.m. She stated S4CNA notified her that S4CNA was assisting Resident #54 with a transfer from the bed to the wheelchair when Resident #54 landed on the floor. She stated Resident #54 had a laceration above one of her eyes and was sent to the ER. She explained, 08/28/2024 was her first day working in the facility. She stated, at the time of the incident, she was unaware of the amount of assistance and supervision Resident #54 required with transfers, and she was unaware how to determine the amount of assistance and supervision Resident #54 required. She stated S4CNA was unaware of Resident #54's transfer status. An interview was conducted with S35RD on 09/18/2024 at 12:12 p.m. She stated the therapists determined the safest way to transfer each resident. She stated after the therapists completed their assessment, they communicated it with nursing verbally. She stated Resident #54 has required a Hoyer lift for transfers since 07/25/2024. She stated Resident #54's need for a Hoyer lift with transfers was verbally communicated with nursing. An interview was conducted with S36LPN on 09/18/2024 at 1:00 p.m. She stated the CNAs should be able to see each residents' transfer status in the ADL charting. She reviewed Resident #54's transfer status in the ADL documentation and confirmed there was not a transfer status listed for Resident #54. She demonstrated where the transfer lift status would be selected and confirmed it read choose one, which indicated it had not been selected. She confirmed Resident #54's transfer status was not in the care plan. She confirmed the left side of the screen, which read Resident Summary did not include Resident #54's transfer status. An interview was conducted with S10LPN on 09/18/2024 at 1:24 p.m. She stated if she was unsure how Resident #54 should be transferred, she would check the resident's Physician Orders. She reviewed Resident #54's current Physician Orders and confirmed there was no order for a Hoyer lift and/or transfer status. She reviewed Resident #54's Resident Summary, and confirmed it did not reveal how much assistance or supervision Resident #54 required for transfers or that she required a Hoyer lift. She confirmed she was unable to locate any documentation in Resident #54's Clinical Record to determine how much assistance and/or supervision Resident #54 required with transfers. An interview was conducted with S11CNA on 09/18/2024 at 9:09 a.m. She stated if she did not know the transfer status of a resident she would ask another staff or the resident. An interview was conducted with S37TP on 09/18/2024 at 9:18 a.m. She stated she was unaware of how to determine the transfer status of a resident. She stated if she was unsure of a resident's transfer status, she would ask another CNA or the resident. An interview was conducted with S38CNA on 09/18/2024 at 9:47 a.m. She stated there was not a particular place to look to identify a resident's transfer status. She stated when a new resident came into the facility, therapy evaluated them and verbally notified the CNAs how much assistance was needed. She confirmed the only way to know a resident's transfer status was by verbal communication. An interview was conducted with S39CNA on 09/18/2024 at 9:57 a.m. She stated she worked with residents every day and was familiar with each resident's capability. She stated she would transfer each resident based on that resident's capability. An interview was conducted with S27CNA on 09/18/2024 at 10:20 a.m. She stated verbal communication was how she knew how much assistance and supervision each resident required for transfers. She stated if she was unsure how much assistance or supervision the resident required for transfers, she would ask another CNA, the CNA supervisor, or the resident. She stated if a resident's transfer status changed, she was not sure she would be aware. An interview was conducted with S40CNA on 09/18/2024 at 1:15 p.m. She stated she determined how much assistance and supervision each resident required based on her own assessment. She stated there was nowhere for her to go and look to see what therapy determined was the safest for resident transfers. She reviewed Resident #54's ADL charting and Resident Summary and confirmed there was nowhere in the chart indicating the amount of supervision and/or assistance Resident #54 required for transfers. An interview was conducted with S36LPN on 09/18/2024 at 1:50 p.m. She stated she was unaware of how to update a Resident Summary in the resident's clinical record. She stated she did not know how to update anything in the record to be visualized by the CNAs. An interview was conducted with S29MDS on 09/18/2024 at 1:52 p.m. She stated she was unaware of how to update a Resident Summary in the resident's clinical record. She stated she did not know how to update anything in the record to be visible for the CNAs. An interview was conducted with S29MDS and S36LPN on 09/19/2024 at 9:09 a.m. S29MDS reviewed Resident #54's Therapy Note dated 07/25/2024 and confirmed that was the date Resident #54 was determined to require a Hoyer lift for transfers. S29MDS stated the direct care staff were verbally notified of Resident #54 requiring a Hoyer lift for transfers on 07/25/2024. S29MDS confirmed Resident #54 required a Hoyer lift with the assistance of two staff members at the time of her incident on 08/28/2024. S29MDS and S36LPN both stated they were unaware they were responsible to update the Resident Summary until the afternoon of 09/18/2024. S29MDS and S36LPN both stated they did not know how to update anything in a resident's record for the nurses and CNAs to visualize the amount of assistance or supervision required for transfers. S29MDS and S36LPN both stated the way the CNAs and nurses knew a resident's transfer status was verbal communication. An interview was conducted with S16CON on 09/18/2024 at 1:37 p.m. She stated the facility's process to determine a resident's transfer status was for therapy to assess the resident and notify nursing. She stated MDS Nurses were responsible to update the resident's chart, which included the Resident Summary so direct care staff would be able to identify the current transfer status. She stated the amount of assistance and supervision each resident required with transfers, or transfer status, should have been listed on the resident's Resident Summary. She stated all direct care staff should have known to look at the Resident Summary to determine the transfer status. She stated it was never acceptable for a CNA to self-assess a resident or ask the resident to determine transfer status. She stated if a resident was assessed by therapy to require a Hoyer lift for transfers, a Hoyer lift with two staff members should have been used for transfers. She stated MDS should have updated the residents' Resident Summary for the CNA staff to determine a residents transfer needs. 2. This deficient practice resulted in an Immediate Jeopardy situation for Resident #87, a resident identified as an unsafe smoker that required supervision, on 09/17/2024 at 9:00 a.m. when the resident was observed alone smoking a cigarette in an unapproved smoking area without the presence of staff. On 09/19/2024 at 9:25 a.m., Resident #75, a resident listed as a nonsmoker, was observed smoking unsupervised outside of his room with smoking paraphernalia. On 09/19/2024 at 10:55 a.m., Resident #49, a resident assessed as an unsafe smoker, was observed with smoking paraphernalia in his possession at an undesignated smoking time and area. Staff interviews revealed the facility did not have an effective system to assess and implement interventions for smokers. S1ADM was notified of the immediate jeopardy situation on 09/19/2024 at 4:40 p.m. The Immediate Jeopardy was removed on 09/20/2024 at 3:10 p.m., as confirmed by onsite verification through observations, interviews, and record reviews the facility implemented an acceptable Plan of Removal (POR) prior to the survey exit. This deficient practice continued at the potential for more than minimal harm for any resident requiring assessment, supervision or interventions for smoking safety. Findings: Review of facility's undated policy titled Smoking Policy revealed, in part: 1. Any resident who is deemed safe to smoke, with or without supervision, will be allowed to smoke in designated smoking areas at designated times, and in accordance with care plan. 2. Residents who are assessed as not being able to smoke safely will not be allowed to smoke without supervision. 3. If a resident exhibits dangerous behaviors with smoking paraphernalia such as smoking in non-designated areas . the resident will be considered unsafe to maintain smoking paraphernalia and it will be maintained for the resident at the nurse's station or other specified location. 10. All personnel caring for residents with smoking restrictions will be alerted to the interventions. Resident #87 Review of Resident #87's clinical record revealed he was admitted to the facility on [DATE] with diagnoses which included: Quadriplegia C5-C7 incomplete, Tobacco use, Hereditary and Idiopathic Neuropathy, Progressive Spinal Muscle Atrophy, Central Cord Syndrome at C7 level of Cervical Spinal Cord Sequela, nicotine dependence. Review of Resident #87's admission MDS with an ARD of 06/20/2024 revealed a BIMS of 15, which indicated he was cognitively intact. Further review revealed functional limitations in range of motion to bilateral sides, current tobacco use, and that resident was dependent on staff for eating, oral hygiene, and toileting, dressing and personal hygiene. Review of Resident #87's safe smoking evaluation dated 06/19/2024 at 8:57 a.m. completed per S36LPN revealed: Range of motion with limitations, weak grasp with difficulty holding smoking material, impaired ability to see adequate light, smoking materials used by the resident cigarettes, resident is unable to independently and safely light smoking materials. Resident was deemed an unsafe smoker. Review of Physician's Orders dated 06/26/2024 revealed: Resident is deemed as an unsafe smoker. Review of Resident #87's Nurse's Note dated 07/27/2024 at 9:04 a.m. revealed the resident was informed by staff that smoking on the patio was not allowed and Resident #87 was informed of the designated area by the dining room with a smoker's aid. Signed by: S32LPN Review of Resident #87's current Care Plan revealed the following, in part: Problem: 09/01/2024-Resident wishes to smoke and is designated an unsafe and impaired smoker. This smoker requires observation or constant supervision or protective gear. Interventions: Provide resident with the following while smoking: observation, constant supervision, protective gear. An observation was conducted of Resident #87 on 09/17/2024 at 9:00 a.m. Resident #87 was smoking unsupervised on the patio outside of his room without protective gear. He had in his possession a pack of cigarettes and a yellow lighter. An observation was conducted of Resident #87 on 09/17/2024 at 3:33 p.m. Resident #87 was smoking unsupervised on the patio outside of his room without a protective gear. The resident was observed leaning forward in his wheelchair and using the hand rail to knock the ashes off the lit cigarette in his mouth. Numerous smoked cigarette butts were noted on the ground by his outdoor patio. An interview was conducted with Resident #87 on 09/17/2024 at 11:14 a.m. Resident #87 reported he smoked about a half pack of cigarettes a day, usually on his outdoor patio. He reported he can light his cigarette, but it takes two hands. An interview was conducted with S29MDS on 09/17/2024 at 4:11 p.m. S29MDS reported she was responsible for performing smoking assessments. She confirmed Resident #87 was an unsafe smoker due to limited motion with his hands, and should not have possession of cigarettes and lighters. She confirmed she was unaware Resident #87 was smoking unsupervised without protective gear in undesignated areas. An interview was conducted with S33LPN on 09/17/2024 at 3:59 p.m. S33LPN confirmed Resident #87 was an unsafe smoker. She confirmed she was unaware he was smoking unsupervised without protective gear in undesignated areas. An interview was conducted with S8CNS on 09/17/2024 at 4:26 p.m. S8CNS reported she was unaware Resident #87 was smoking unsupervised without protective gear in an undesignated area. An interview was conducted with S25AD on 09/18/2024 at 9:07 a.m. S25AD reported she was unaware which residents were safe or unsafe smokers, until she was provided a list on 09/17/2024 by administration staff. She confirmed she bought Resident #87 three packs of cigarettes and placed them in his top television dresser drawer in the past. An interview was conducted with S24SA on 09/18/2024 at 10:43 a.m. S24SA reported she was employed by the facility on 09/09/2024. She stated she was not provided with a safe or unsafe smokers list until the evening of 09/17/2024. She stated prior to 0917/2024 she was unaware of who was a safe or unsafe smoker or the interventions required. She reported the facility provided a lock box for resident's cigarettes on the evening of 09/17/2024. She stated prior to 09/17/2024 she did not have a lock box and each resident held their own cigarettes. An interview was conducted with S32LPN on 09/19/2024 at 12:05 p.m. S32LPN confirmed knowing Resident #87 was smoking in undesignated areas in July. She confirmed she did not report this incident to administration. An interview was conducted with S1ADM on 09/19/2024 at 1:04 p.m. S2DON, S16CON, and S1ADM were present for the interview. S1ADM confirmed residents should only be smoking in the designated smoking area. S16CON confirmed unsafe smokers should not possess cigarettes or lighters and should only smoke during constant supervision. Resident #75 Review of Resident #75's Clinical Record revealed the resident was admitted to the facility on [DATE] with diagnoses, which included, in part, the following; Cerebral Infarction; Hemiplegia and Hemiparesis following Cerebral Infarction affecting Right Dominant Side; Generalized Muscle Weakness; and Lack of Coordination. Further review of the clinical record revealed no documentation of Resident #75 being a smoker or a safe smoking evaluation being completed. Review of Resident #75's most recent MDS, with an ARD of 07/03/2024, revealed a BIMS of 15, which indicated the resident was cognitively intact. Further review revealed the resident required assistance from staff for eating, oral hygiene, toileting, showering/bathing and dressing. Review of the facility's Resident Smoker List conducted on 09/17/2024 revealed Resident #75 was not on the list to indicate he was a smoker. Review of Resident #75's Care Plan and Physician's Orders, dated 06/26/2024 through 09/17/2024, revealed no documentation of the resident's smoking status and needs. Review of Resident #75's Nurses Notes, dated 06/26/2024 through 09/17/2024, revealed staff were aware the resident smoked on the following dates: 07/01/2024 at 11:31 a.m. by S43LPN; 07/01/2024 at 7:15 p.m. by S43LPN; 08/16/2024 at 3:57 p.m. by S33LPN; 08/20/2024 at 3:55 a.m. by S42LPN; and 08/22/2024 at 5:48 a.m. by S42LPN. An observation and interview was conducted on 09/17/2024 at 9:25 a.m. with Resident #75. Resident #75 was observed seated in his wheelchair smoking a cigarette on the patio outside of his room. He confirmed this was where he typically smoked. A pack of cigarettes and a lighter were present in the cup holder of Resident #75's wheelchair. Resident #75 confirmed his smoking paraphernalia remained in his possession at all times and he was not aware of a designated smoking area. Resident #75 confirmed he was a smoker and had been since he was admitted to the facility in June 2024. Resident #75 confirmed he had not been assessed for smoking safety since he was admitted . An observation was conducted on 09/18/2024 at 9:25 a.m. of Resident #75 seated in his wheelchair inside of his room with a pack of cigarettes and a lighter in the cup holder. An interview was conducted on 09/19/2024 at 9:10 a.m. with S43LPN. S43LPN confirmed knowing Resident #75 was a smoker since he was admitted to the facility in June 2024. S43LPN confirmed Resident #75 frequently smoked on the patio outside of his room. S43LPN confirmed the patio outside of a resident's room was not considered a designated smoking area. S43LPN confirmed Resident #75 was allowed to keep his cigarettes and lighter on him at all times. S43LPN confirmed Resident #75 was not on the smokers list but she assumed he was left off by mistake. S43LPN confirmed floor nurses were not responsible for identifying a resident as a safe or unsafe smoker. S43LPN stated floor nurses and floor CNAs did not monitor residents while outside or hold their cigarettes or lighters. S43LPN confirmed she never made the MDS nurses aware Resident #75 was a smoker because they should be given that information by the admission team upon admit. S43LPN confirmed she was unaware floor nurses should alert anyone to a resident's smoking status. An interview was conducted on 09/18/2024 at 9:45 a.m. with S29MDS. S29MDS confirmed Resident # 75 was not identified as a smoker since admission to the facility. S29MDS confirmed Resident #75 had never been assessed to determine if he was a safe or unsafe smoker. S29MDS confirmed the MDS team had not been made aware Resident #75 was a smoker and required a safe smoking assessment. S29MDS stated when a resident was admitted to the facility, it was the responsibility of the floor nurse to alert the MDS team if a safe smoking evaluation was needed. S29MDS confirmed all residents who smoke should be identified immediately then assessed as either a safe or unsafe smoker with necessary interventions identified. S29MDS stated once a resident was identified as a smoker and determined safe or unsafe, they were added to the facility's smoker list and the list was updated for staff to reference. An interview was conducted on 09/19/2024 at 1:04 p.m. with S16CON. S16CON confirmed MDS was responsible for performing safe smoking assessments then updating the resident's plan of care. S16CON confirmed direct care staff should access care task in the computer for information on which residents are safe and unsafe smokers. S16CON confirmed all smoking residents should be assessed for smoking safety upon their admission. S16CON confirmed the facility had only one designated smoking area, which was the smoking patio to the rear of the dining room. S16CON confirmed residents should only smoke in the designated smoking area, not on the patios off of their rooms. An interview was conducted on 09/19/2024 at 6:00 p.m. with S1ADM. S1ADM stated when a resident was admitted to the facility, the facility reviewed their hospital paperwork to determine if they were a smoker. S1ADM stated the person completing the admission should also ask cognitive and verbal residents or their family member if they are a smoker. S1ADM stated once an admitting resident was identified as a smoker, MDS should be alerted by the person completing the admission that a safe smoking assessment should be performed. S1ADM confirmed all smoking residents should be assessed for being a safe or unsafe smoker. S1ADM reviewed Resident #75's admission paperwork and confirmed it indicated Resident #75 was not a smoker. S1ADM stated Resident #75's smoking status was obtained from his hospital paperwork not resident interview. S1ADM confirmed Resident #75 was cognitive and verbal and should have been interviewed regarding his smoking status during the admission process and he was not. S1ADM confirmed if floor staff observed Resident #75 as a smoker and did not see him on the smoker list, they should have alerted MDS or their supervisor to ensure the proper assessments had been completed. S1ADM confirmed upon Resident #75's admission to the facility, the facility failed to identify Resident #75 as a smoker and a safe smoking assessment was not performed. S1ADM confirmed residents were required to smoke in the designated smoking area where staff were present to supervise. S1ADM confirmed the patio off of resident rooms was not a designated smoking area and staff should not have allowed residents, including Resident #75, to smoke there. Resident #49 Review of the clinical record revealed Resident #49 was admitted to the facility on [DATE] with diagnosis which included Tobacco Use and Nicotine dependence, cigarettes. Review of Resident #49's most recent MDS, with an ARD 08/29/2024, revealed a BIMS of 15, which indicated the resident was cognitively intact. Further review revealed the resident used a manual wheelchair and required set up and clean up assistance with eating, partial to moderate assistance with toileting and bathing, and supervision or touching assistance with transfers. Review of Resident #49's Safe Smoking Evaluation dated 06/14/2024 revealed the resident was noncompliant in following smoking policies and all smoking materials must be kept at the nurse's station. Review of Resident #49's Physicians order dated 09/16/2024 revealed the following in part: Unsafe smoker: All smoking paraphernalia to be kept at nurse's station. Review of Resident #49's current Care Plan revealed the following: Problem: 08/29/2024 Resident wishes to smoke and is designated an Impaired Smoker. This smoker requires: observation or constant supervision history of smoking in room. Interventions: Resident will smoke safely at designated areas at scheduled times through next review, Provide resident with the following while smoking : Observation, Resident oriented to smoking procedure and areas, Resident will ask for smoking materials at main nurse's station An observation was made of Resident #49 on 09/19/2024 at 10:55 a.m. Resident #49 was sitting in his wheelchair with cigarettes beside him and lighter in his wheelchair cup holder. An interview was conducted with S12LPN on 09/19/2024 at 4:50 p.m. S12LPN stated Resident #49 was an unsafe smoker and should not keep his own smoking materials. An observation was conducted of Resident #49 on 09/19/2024 at 11:10 a.m. Resident #49 was observed in the hallway on his way to the smoking patio with cigarettes and a lighter in his possession. Immediately following the observation, S20SW walked into hallway and confirmed the resident had cigarette paraphernalia with him, she confirmed if a resident was assessed as an unsafe smoker they should not have smoking materials in their possession. An interview was conducted with S16CON on 09/19/2024 at 11:15a.m. S16CON confirmed Resident #49 had cigarettes and a lighter in his possession. She confirmed Resident #49 was an unsafe smoker and should not have the above in his possession.
CRITICAL (K)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0726 (Tag F0726)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to ensure nursing staff had the appropriate competenci...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to ensure nursing staff had the appropriate competencies and skills sets to provide nursing and related services to assure resident safety, as determined by resident assessments and individual plans of care. The facility failed to ensure: 1. An effective system was in place to ensure licensed nurses and nurse aids were competent to identify and implement a resident's assessed transfer needs for 1 (#54) of 4 (#32, #38, #54, and #66) residents reviewed requiring a Hoyer lift for transfers; and 2. An effective system was in place to ensure licensed nurses and nurse aids were competent to identify and implement safe smoking interventions for residents who smoked for 3 (#49, #75, #87) of 4 (#49, #58, #75, and #87) residents reviewed for smoking; and 3. An effective system was in place to ensure licensed nurses and nurse aids were competent in the skill sets required to meet resident needs for 10 of 10 (S4CNA, S9WCN, S11CNA, S24CNA, S27CNA, S38CNA, S40CNA, S43LPN, S47CNA, and S48CNA) personnel files reviewed for documentation of skills competency. 1. This deficient practice resulted in an immediate jeopardy situation for Resident #54, a resident who required a Hoyer lift and 2 staff members' assistance for transfers, on 08/28/2024 at 3:45 p.m. when S4CNA transferred Resident #54 independently without a Hoyer lift. Resident #54 fell to the floor and sustained a laceration above her left eyebrow. Resident #54 was transferred to a local hospital, diagnosed with a Left Frontal Scalp Contusion, and required a tissue adhesive. The immediate jeopardy continued when interviews with CNAs and Nursing staff revealed they did not know how to identify residents' assessed transfer needs. S1ADM was notified of the Immediate Jeopardy on 09/19/2024 at 4:40 p.m. The Immediate Jeopardy was removed on 09/20/2024 at 3:10 p.m., as confirmed by onsite verification through observations, interviews and record reviews the facility implemented an acceptable Plan of Removal (POR) prior to the survey exit. This deficient practice continued at the potential for more than minimal harm for any of the 75 residents requiring assistive devices and/or supervision with transfers. Cross Reference: F-689. Findings: 1. Review of the facility's undated policy titled, Safe Lifting and Movement of Residents revealed the following, in part: Policy Statement: In order to protect the safety and well-being of staff and residents, and to promote quality of care, this facility uses appropriate techniques and devices to lift and move residents'. Policy Interpretation and Implementation: 6. Staff will be observed for competency in using mechanical lifts and observed periodically for adherence to policies and procedures regarding use of equipment and safe lifting techniques. Resident #54 Review of Resident #54's Clinical Record revealed she was admitted to the facility on [DATE] and had diagnoses, which included Primary Disorders of Muscles, History of Falling, Generalized Muscle Weakness, Spinal Stenosis, and Primary Generalized Osteoarthritis. Review of Resident #54's MDS with an ARD of 07/26/2024 revealed, in part, a BIMS summary score of 12, which indicated moderate cognitive impairment. Further review of the MDS revealed she was dependent on staff for transfers. Review of Resident #54's Physical Therapy Note dated 07/25/2024 revealed, in part, she required a Hoyer lift for transfers. Review of Resident #54's current Care Plan revealed no documentation of the amount of assistance, supervision, and/or assistive devices required for transfers. Review of Resident #54's Resident Summary on 09/18/2024 in the clinical record revealed no documentation of the amount of supervision and/or assistive devices Resident #54 required for transfers. An interview was conducted with Resident #54 on 09/17/2024 at 3:15 p.m. She stated, at the end of August 2024, S4CNA dropped her during a transfer. She stated, at the time of the transfer, she required a Hoyer lift with the assistance of two staff members for transfers. She explained S4CNA attempted to transfer her independently without a Hoyer lift, and she fell face first onto the floor. She stated, as a result of the fall, she sustained a laceration above her left eye, which required gluing in the Emergency Room. An interview was conducted with S4CNA on 09/17/2024 at 4:00 p.m. She stated, at the end of August 2024, she was assigned to Resident #54 on the evening shift. She confirmed, at the time of the incident, she was unaware how to identify a resident's transfer status. She stated Resident #54 was cognitively intact so she asked the resident how much assistance she needed to be transferred from the bed to the wheelchair. She stated she attempted to transfer Resident #54 independently without the use of the Hoyer lift, and Resident #54 fell and landed on the floor face first. An interview was conducted with S4CNA on 09/18/2024 at 3:40 p.m. She stated upon hire she was made aware verbally of what each resident required in only the resident section she was working in. She stated she was not trained on how to determine the amount of assistance and/or supervision a resident needed for transfers. She stated she made her own assessment of the resident or asked the resident how much assistance they needed for transfers. She stated she had not been observed by anyone to ensure she was competent in performing tasks. An interview was conducted with S34LPN on 09/18/2024 at 2:29 p.m. She stated she was the nurse assigned to Resident #54 when she fell on [DATE] at 3:46 p.m. She stated, at the time of the incident, she was unaware of the amount of assistance and supervision Resident #54 required with transfers, and she was unaware how to determine the amount of assistance and supervision Resident #54 required. An interview was conducted with S35RD on 09/18/2024 at 12:12 p.m. She stated Resident #54 has required a Hoyer lift for transfers since 07/25/2024. An interview was conducted with S11CNA on 09/18/2024 at 9:09 a.m. She stated if she did not know the transfer status of a resident she would ask another staff or the resident. An interview was conducted with S37TP on 09/18/2024 at 9:18 a.m. She stated she was unaware of how to determine the transfer status of a resident. She stated if she was unsure of a resident's transfer status, she would ask another CNA or the resident. An interview was conducted with S38CNA on 09/18/2024 at 9:47 a.m. She stated there was not a particular place to look to identify a resident's transfer status. She stated when a new resident came into the facility, therapy evaluated them and verbally notified the CNAs how much assistance was needed. She confirmed the only way to know a resident's transfer status was by verbal communication. An interview was conducted with S39CNA on 09/18/2024 at 9:57 a.m. She stated she worked with residents every day and was familiar with each resident's capability. She stated she would transfer each resident based on that resident's capability. An interview was conducted with S27CNA on 09/18/2024 at 10:20 a.m. She stated verbal communication was how she knew how much assistance and supervision each resident required for transfers. She stated if she was unsure how much assistance or supervision the resident required for transfers, she would ask another CNA, the CNA supervisor, or the resident. She stated if a resident's transfer status changed, she was not sure she would be aware. An interview was conducted with S40CNA on 09/18/2024 at 1:15 p.m. She stated she determined how much assistance and supervision each resident required based on her own assessment. She stated there was nowhere for her to go and look to see what therapy determined was the safest for resident transfers. She reviewed Resident #54's ADL charting and Resident Summary and confirmed there was nowhere in the chart indicating the amount of supervision and/or assistance Resident #54 required for transfers. An interview was conducted with S29MDS and S36LPN on 09/19/2024 at 9:09 a.m. S29MDS reviewed Resident #54's Therapy Note dated 07/25/2024 and confirmed that was the date Resident #54 was determined to require a Hoyer lift for transfers. S29MDS stated the direct care staff were verbally notified of Resident #54 requiring a Hoyer lift for transfers on 07/25/2024. S29MDS confirmed Resident #54 required a Hoyer lift with the assistance of two staff members at the time of her incident on 08/28/2024. S29MDS and S36LPN both stated they were unaware they were responsible to update the Resident Summary until the afternoon of 09/18/2024. S29MDS and S36LPN both stated they did not know how, and were not trained, to update, anything in a resident's record for the nurses and CNAs to visualize the amount of assistance or supervision required for transfers. S29MDS and S36LPN both stated the way the CNAs and nurses knew a resident's transfer status was verbal communication. An interview was conducted with S16CON on 09/18/2024 at 1:37 p.m. She stated the facility's process to determine a resident's transfer status was for therapy to assess the resident and notify nursing. She stated MDS Nurses were responsible to update the resident's chart, which included the Resident Summary so direct care staff would be able to identify the current transfer status. She stated the amount of assistance and supervision each resident required with transfers, or transfer status, should have been listed on the resident's Resident Summary. She stated all direct care staff should have known to look at the Resident Summary to determine the transfer status. She stated it was never acceptable for a CNA to self-assess a resident or ask the resident to determine transfer status. She stated if a resident was assessed by therapy to require a Hoyer lift for transfers, a Hoyer lift with two staff members should have been used for transfers. An interview was conducted with S3ADN on 09/19/2024 at 9:50 a.m. She stated competency checks and skills checkoffs were supposed to be conducted on newly hired nursing staff by herself and S2DON, and CNAs were to be completed by S8CNS, however, competency and skills checkoffs had not been completed and there was no documentation they had been completed. She stated prior to yesterday afternoon, the amount of staff required and how to transfer a resident was not listed in the residents' clinical record, including the Resident Summary, for the CNAs to see. She stated prior to yesterday afternoon, the only process the facility had in place for a resident's transfer status was by word of mouth. She stated it was not acceptable for a CNA to assess a resident for their transfer status. 2. This deficient practice resulted in an Immediate Jeopardy situation for Resident #87, a resident identified as an unsafe smoker that required supervision, on 09/17/2024 at 9:00 a.m. when the resident was observed alone smoking a cigarette in an unapproved smoking area without the presence of staff or protective gear. On 09/19/2024 at 9:25 a.m., Resident #75, a resident listed as a nonsmoker, was observed smoking outside of his room with smoking paraphernalia unsupervised. On 09/19/2024 at 10:55 a.m., Resident #49, a resident assessed as an unsafe smoker, was observed with smoking paraphernalia in his possession at an undesignated smoking time and area. Staff interviews revealed the facility did not have an effective system to assess and implement interventions for smokers. The Immediate Jeopardy continued when interviews with CNAs and Nursing Staff revealed they did not know their role in identifying, assessing and implementing safe smoking interventions for residents who smoked. S1ADM was notified of the immediate jeopardy situation on 09/19/2024 at 4:40 p.m. The Immediate Jeopardy was removed on 09/20/2024 at 3:10 p.m., as confirmed by onsite verification through observations, interviews, and record reviews the facility implemented an acceptable Plan of Removal (POR) prior to the survey exit. This deficient practice continued at the potential for more than minimal harm for any of the 26 residents identified by the facility as being a smoker. Findings: 2. Review of facility's undated policy titled Smoking Policy revealed, in part: 1. Any resident who is deemed safe to smoke, with or without supervision, will be allowed to smoke in designated smoking areas at designated times, and in accordance with care plan. 2. Residents who are assessed as not being able to smoke safely will not be allowed to smoke without supervision. 3. If a resident exhibits dangerous behaviors with smoking paraphernalia such as smoking in non-designated areas . the resident will be considered unsafe to maintain smoking paraphernalia and it will be maintained for the at the nurses station or other specified location. 10. All personnel caring for residents with smoking restrictions will be alerted to the interventions. Resident #87 Review of Resident #87's Clinical Record revealed he was admitted to facility on 06/14/2024 with diagnoses which included: Tobacco use, and nicotine dependence. Review of Resident #87's Safe Smoking Evaluation dated 06/19/2024 at 8:57 a.m. completed per S36LPN revealed Resident #87 was deemed an unsafe smoker. Review of Physician's Orders dated 06/26/2024 revealed: Resident is deemed as an unsafe smoker. Review of Resident #87's current Care Plan revealed the following, in part: Problem: Onset date of 09/01/2024, Resident wishes to smoke and is designated an unsafe and impaired smoker. This smoker requires observation or constant supervision or protective gear. Further review revealed Resident #87 did not have a care plan for smoking prior to 09/01/2024. An observation was conducted of Resident #87 on 09/17/2024 at 3:33 p.m. Resident #87 was smoking unsupervised on the patio outside of his room without protective gear. The resident was observed leaning forward in his wheelchair and using the hand rail to knock the ashes off the lit cigarette in his mouth. Numerous smoked cigarette butts were noted on the ground by his outdoor patio. An interview was conducted with S29MDS at 4:11 p.m. She confirmed she was responsible for performing smoking assessments. She confirmed Resident #87 was an unsafe smoker due to limited motion with his hands, and should not have possession of cigarettes and lighters. She confirmed floor nurses and floor CNAs were responsible to notify her if they observed residents smoking in undesignated areas and/or without their smoking interventions. An interview was conducted with S25AD on 09/18/2024 at 9:07 a.m. She reported being unaware which residents were safe or unsafe smokers, until provided a list on 09/17/2024 per administration staff. She confirmed she bought Resident #87 three packs of cigarettes and placed them in his top television dresser drawer in the past without knowing he was an unsafe smoker. An interview was conducted with S24SA on 09/18/2024 at 10:43 a.m. She stated since she was employed she was not provided with a safe or unsafe smokers list until the evening of 09/17/2024, and she would depend on staff to tell her which were safe or unsafe smokers. She stated prior to 09/17/2024 she was unaware of who was a safe or unsafe smoker or the interventions required. She reported the facility provided a lock box for resident's cigarettes on the evening of 09/17/2024. She stated prior to 09/17/2024 she did not have a lock box and each resident held their own cigarettes. An interview was conducted with S32LPN on 09/19/2024 at 12:05 p.m. She confirmed knowing Resident #87 was smoking in undesignated areas in July. She confirmed she did not report this incident to administration as she thought they read her nurse's notes. An interview was conducted with S1ADM on 09/19/2024 at 1:04 p.m. He confirmed the facility's process for a newly admitted resident was to review their History and Physical, assess the resident and if they were a smoker, and if so MDS would perform a smoking evaluation. He confirmed the MDS nurses were responsible to update the computer system which staff could review to identify any safe or unsafe smokers. He reported MDS was also responsible for verbally communicating any changed smoking interventions with the staff during the 2:00 p.m. staff meeting. He confirmed residents should only smoke in the designated smoking area, unsafe smokers should not possess cigarettes or lighters, and unsafe smokers should only smoke during constant supervision. Resident #75 Review of Resident #75's Clinical Record revealed an admission date of 06/26/2024. Review of Resident #75's most recent MDS, with an ARD of 07/03/2024, revealed a BIMS of 15, which indicated the resident was cognitively intact. Review of the facility's Resident Smoker List conducted on 09/17/2024 revealed Resident #75 was not on the list to indicate he was a smoker. Review of Resident #75's Safe Smoking Evaluation on 09/17/2024 revealed no documented evidence a smoking evaluation was completed. Review of Resident #75's Physician Orders, dated 06/26/2024 through 09/17/2024, regarding his smoking status was attempted on 09/17/2024 with no documented evidence available for review. Review of Resident #75's current Care Plan, as of 09/17/2024, regarding his smoking status was attempted with no documented evidence available for review. Review of Resident #75's Nurses Notes revealed staff were aware the resident smoked on the following dates: 07/01/2024 at 11:31 a.m. by S43LPN; 07/01/2024 at 7:15 p.m. by S43LPN; 08/16/2024 at 3:57 p.m. by S33LPN; 08/20/2024 at 3:55 a.m. by S42LPN; and 08/22/2024 at 5:48 a.m. by S42LPN. An observation and interview was conducted with Resident #75 on 09/17/2024 at 9:25 a.m. Resident #75 was seated in his wheelchair smoking a cigarette on the patio outside of his room and confirmed this was where he typically smoked. Resident #75 confirmed he was a smoker and had been since he admitted to the facility in June of 2024. Resident #75 confirmed he had not been assessed for smoking safety since he was admitted nor had any members of the staff observed him smoking. A pack of cigarettes and a lighter was present in the cup holder of Resident #75's wheelchair. Resident #75 confirmed his smoking paraphernalia remained in his possession at all times and he was not aware he was only supposed to smoke in a designated smoking area. An interview was conducted with S29MDS on 09/18/2024 at 9:45 a.m. S29MDS stated upon a resident's admission to the facility, it was the responsibility of the floor nurse to alert the MDS team if a resident was a smoker so they could be assessed for smoking safety. S29MDS confirmed the MDS team was responsible for performing resident smoking assessments to determine safe or unsafe smoker. S29MDS confirmed the MDS team was responsible for using the smoking assessment results to update a resident's care plan with smoking interventions to ensure resident safety. S29MDS confirmed the MDS team was responsible for updating the facility's list of smoking residents, which also identified if they were safe or unsafe. S29MDS stated the list of smoking residents was kept at all nurses stations and all staff were expected to use it and assist with ensuring interventions were implemented. S29MDS stated if a resident was not on the list as a smoker but staff saw them smoking, the staff member should alert MDS to perform a smoking assessment. S29MDS confirmed all residents who smoke should be identified immediately and assessed as either a safe or unsafe smoker with necessary interventions identified and implemented. S29MDS confirmed Resident #75 was admitted to the facility on [DATE]. S29MDS confirmed the MDS team was not aware Resident #75 was a smoker. S29MDS confirmed Resident #75 was not assessed to determine if he was a safe or unsafe smoker and if he required any interventions for smoking safety. An interview was conducted with S33LPN on 09/18/2024 at 10:45 a.m. S33LPN confirmed she was aware Resident #75 was a smoker and could not say if he was on the smoking list or not. S33LPN confirmed Resident #75 frequently smoked on the patio outside of his room. S33LPN confirmed Resident #75 was allowed to keep his cigarettes and lighter on him at all times. S33LPN confirmed she never made the MDS nurses or anyone else aware Resident #75 was a smoker and was not aware she should. An interview was conducted with S27CNA on 09/19/2024 at 8:51 a.m. S27CNA stated if she saw a change in a resident's smoking status, she would check the list to see if they were safe or unsafe but was unaware she should alert anyone to their change in smoking status. An interview was conducted with S40CNA on 09/19/2024 at 9:00 a.m. S40CNA confirmed she frequently trained newly hired CNAs. S40CNA confirmed she did not provide any training to new hires regarding the facility's smoking procedure, identifying safe smokers, designated smoking areas or implementing safe smoking interventions. S40CNA confirmed floor CNAs did not have anything to do with the smoking process or alerting anyone of a newly admitted resident being a smoker. An interview was conducted with S43LPN on 09/19/2024 at 9:10 a.m. S43LPN confirmed she had been aware Resident #75 was a smoker since he admitted to the facility in June 2024. S43LPN confirmed Resident #75 frequently smoked on the patio outside of his room. S43LPN confirmed Resident #75 had been allowed to keep his cigarettes and lighter on him at all times. S43LPN confirmed Resident #75 was not on the smokers list and she assumed he was left off by mistake. S43LPN confirmed she never made the MDS nurses or anyone else aware Resident #75 was a smoker and was not aware she should. S43LPN stated she was under the impression residents were assessed for smoking status during admission and if they were a smoker they would be added to a list for MDS to assess for safety then the facility's overall list would be updated afterwards. S43LPN confirmed she was never trained or made aware of anything she should be doing or responsible for in regards to identifying or implementing interventions for smoking residents. S43LPN confirmed the patio outside of a resident's room was not considered a designated smoking area. S43LPN confirmed she had never intervened to have them smoke in the designated area. S43LPN confirmed she was not aware direct care staff were responsible for intervening when residents smoked in undesignated areas or when they were not following smoking safety protocol. S43LPN confirmed she was not aware direct care staff were responsible for confiscating smoking paraphernalia from residents who were not supposed to have it in their possession. S43LPN confirmed she was not aware direct care staff were responsible for monitoring residents while outside, even if smoking, and were responsible for holding smoking paraphernalia at the nurses station then handing it out at smoking times. S43LPN confirmed she was not aware floor nurses were responsible for identifying a resident as a safe or an unsafe smoker and were responsible for notifying anyone of a resident's smoking status. S43LPN confirmed she was unaware floor nurses should alert anyone to a resident's smoking status. S43LPN confirmed she could not recall receiving any specific training on the smoking policy or her responsibilities in regards to residents who smoke. S43LPN stated she the facility had a smoking attendant so anything smoking related was their responsibility. An interview was conducted with S34LPN on 09/19/2024 at 9:15 a.m. S34LPN confirmed she was unaware she should know if a resident was a safe or unsafe smoker and did not know where to find that information. S34LPN confirmed she was unaware she should notify anyone of a resident's change in smoking status. An interview was conducted with S16CON on 09/19/2024 at 1:04 p.m. S16CON confirmed the MDS team was responsible for performing safe smoking assessments then updating the resident's plan of care, and updating administrative staff during the daily 2pm staff meeting. S16CON reported the MDS team would verbally alert direct care staff of any changes in interventions. S16CON confirmed direct care staff should access care tasks in the computer charting system to review information on which residents are safe or an unsafe smokers and what interventions should be implemented for each resident. S16CON confirmed the smoking policy and resident specific smoking interventions should be monitored and implemented by all members of staff to ensure resident safety. S16CON confirmed all smoking residents should be assessed for smoking safety upon their admission. S16CON confirmed if a resident was found to be a smoker but had not been identified previously, she would expect the person who identified the information to alert their supervisor or the MDS team so a smoking assessment could be performed. S16CON confirmed the facility had only one designated smoking area, which was the smoking patio to the rear of the dining room. S16CON confirmed residents should only smoke in the designated smoking area, not on the patios off of their rooms. S16CON confirmed she would expect floor staff to inform residents not to smoke on their patios and to make their supervisor or someone in administration aware if a resident remained noncompliant with this policy. An interview was conducted with S1ADM on 09/19/2024 at 6:00 p.m. S1ADM stated when a resident was admitted to the facility, the facility reviewed their hospital paperwork to determine if they were a smoker. S1ADM stated the person completing their admission paperwork should also interview the resident or their family member to confirm if they were a smoker. S1ADM stated once a resident was identified as a smoker, MDS should be alerted by the person completing the admission that a safe smoking assessment should be performed. S1ADM confirmed if a resident was found to be a smoker but had not been identified previously, he would expect the person who identified the information to alert their supervisor or the MDS team so a smoking assessment could be performed. S1ADM confirmed all smoking residents should be assessed for being a safe or unsafe smoker. S1ADM confirmed residents were required to smoke in the designated smoking area where staff were present to supervise. S1ADM confirmed the patio off of resident rooms was not considered a designated smoking area and staff should not have allowed residents to smoke there. S1ADM reviewed Resident #75's admission paperwork and confirmed it indicated Resident #75 was not a smoker. S1ADM stated Resident #75's smoking status was obtained from his hospital paperwork received prior to admission. S1ADM confirmed Resident #75's smoking status should have also been verified with him upon admission. S1ADM confirmed if floor staff later identified Resident #75 to be a smoker and did not see him on the smoker list, they should have alerted MDS or their supervisor to ensure the proper assessments were completed. S1ADM confirmed upon Resident #75's admission to the facility, the facility failed to identify Resident #75 as a smoker and a safe smoking assessment was not performed. S1ADM confirmed floor staff should not have been allowing Resident #75 to smoke unsupervised on his patio. Resident #49 Review of the clinical record revealed Resident #49 was admitted to the facility on [DATE] with diagnosis which included Tobacco Use and Nicotine dependence, cigarettes. Review of Resident #49's Safe Smoking Evaluation, dated 6/14/2024, revealed resident was noncompliant in following smoking policies and all smoking materials must be kept a the nurses station. Review of Resident #49's current Physicians Order revealed, in part, the following: 09/16/2024 - Unsafe smoker: All smoking paraphernalia to be kept at nurse's station. Review of Resident #49's Care Plan revealed, in part, the following: Problem: 8/29/2024 - Resident wishes to smoke and is designated an Impaired Smoker. This smoker requires observation or constant supervision. Has a history of smoking in his room. Further review revealed Resident #87 did not have a care plan for smoking prior to 08/29/2024. An observation was made of Resident #49 on 09/19/2024 at 10:55 a.m. Resident #49 was sitting in his wheelchair with cigarettes beside him and lighter in his wheelchair cup holder. An observation was conducted of Resident #49 on 09/19/2024 at 11:10 a.m. Resident #49 was observed in the hallway on his way to the smoking patio with cigarettes and a lighter in his possession. Immediately following the observation, S20SW walked into hallway and confirmed the resident had cigarette paraphernalia with him, she confirmed if a resident was assessed as an unsafe smoker they should not have smoking materials in their possession. 3. Review of the facility's Competency Skills Check Offs was attempted for the following employees with no documented evidence produced for review: S4CNA; S9RN; S11CNA; S24CNA; S27CNA; S38CNA; S40CNA; S43LPN; S47CNA; and S48CNA. An interview was conducted with S9RN on 09/19/2024 at 8:54 a.m. S9RN confirmed she began working at the facility 2 months ago. S9RN confirmed the facility did not require her to perform competency skills check offs prior to being allowed to provide care to residents independently. An interview was conducted with S27CNA on 09/19/2024 at 9:09 a.m. S27CNA confirmed she was responsible for training newly hired CNAs. S27CNA confirmed she did not perform competency skills check offs for any of the newly hired CNAs and had never monitored them in other ways to ensure they were competent before they were allowed to provide direct resident care independently. S27CNA confirmed the facility had not required her to perform competency skills check offs annually. An interview was conducted with S43LPN on 09/19/2024 at 9:10 a.m. S43LPN stated she began working at the facility 6 months ago. S43LPN confirmed the facility did not require her to perform competency skills check offs prior to being allowed to provide direct resident care independently. An interview was conducted with S40CNA on 09/19/2024 at 9:00 a.m. S40CNA confirmed she frequently trained newly hired CNAs. S40CNA confirmed she would only teach the new hire the things she was doing in her normal day with her current resident assignment; there was no checklist of things to cover. S40CNA confirmed she did not perform competency skills check offs for any of the newly hired CNAs and had never monitored them in other ways to ensure they were competent before they were allowed to provide direct resident care independently. S40CNA confirmed the facility had not required her to perform competency skills check offs annually. An interview was conducted with S3ADN on 09/19/2024 at 10:07 a.m. S3ADN confirmed she, S8CNS, and S2DON were responsible for ensuring direct care staff were competent to perform their jobs. S3ADN stated CNAs, upon hire and annually, performed a competency skills check offs with either herself or S2DON. S3ADN confirmed she did not have any documentation of staff competency skills check offs. S3ADN confirmed new hire and annual competency skills check offs were given to the human resources department to be kept in employee files. An interview was conducted with S31HR on 09/19/2024 at 9:07 a.m. S31HR confirmed she was responsible for maintaining personnel files. S31HR confirmed she was never given any new hire or annual competency skills check offs to be put in employee files. S31HR reviewed the requested personnel files and confirmed the files did not contain any competency skills check offs in them. An interview was conducted with S2DON on 09/19/2024 at 9:01 a.m. S2DON stated training for direct care CNA's and LPN's consisted of 3 days of shadowing a preceptor on their assigned floor. S[TRUNCATED]
CRITICAL (K)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Administration (Tag F0835)

Someone could have died · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews, the facility failed to be administered in a manner that enabled its resou...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews, the facility failed to be administered in a manner that enabled its resources to be used effectively and efficiently to attain the highest practicable physical, mental, and psychosocial well-being for each resident residing in the facility. The facility failed to have an effective system in place to: 1. Ensure licensed nurses and nurse aids were trained and competent to update, implement, and identify a resident's assessed transfer needs for 1 (#54) of 4 (#32, #38, #54, and #66) residents reviewed requiring a Hoyer lift for transfers; 2. Ensure licensed nurses and nurse aids were trained and competent to implement and identify safe smoking interventions for residents who smoked for 3 (#49, #75, #87) of 4 (#49, #58, #75, and #87) residents reviewed for smoking; and 3. Ensure licensed nurses and nurse aids were competent in the skills sets required to meet resident needs for 10 of 10 (S4CNA, S9RN, S11CNA, S24SA, S27CNA, S38CNA, S40CNA, S43LPN, S47CNA, and S48CNA) personnel files reviewed for competency skills check offs. Cross Reference: F689 and F726. 1. This deficient practice resulted in an immediate jeopardy situation for Resident #54, a resident who required a Hoyer lift and 2 staff members' assistance for transfers, on 08/28/2024 at 3:45 p.m. when S4CNA transferred Resident #54 independently without a Hoyer lift. Resident #54 fell to the floor and sustained a laceration above her left eyebrow. Resident #54 was transferred to a local hospital, diagnosed with a Left Frontal Scalp Contusion, and required a tissue adhesive. The immediate jeopardy continued when interviews with CNAs and Nursing staff revealed they did not know how to identify residents' assessed transfer needs. S1ADM was notified of the Immediate Jeopardy on 09/19/2024 at 4:40 p.m. The Immediate Jeopardy was removed on 09/20/2024 at 3:10 p.m., as confirmed by onsite verification through observations, interviews and record reviews the facility implemented an acceptable Plan of Removal (POR) prior to the survey exit. This deficient practice continued at the potential for more than minimal harm for any of the 75 residents requiring assistive devices and/or supervision with transfers. Findings: 1. Review of the facility's undated policy titled, Safe Lifting and Movement of Residents revealed the following, in part: Policy Statement: In order to protect the safety and well-being of staff and residents, and to promote quality of care, this facility uses appropriate techniques and devices to lift and move residents'. Policy Interpretation and Implementation: 3. Nursing staff, in conjunction with the rehabilitation staff, shall assess individual residents' needs for transfer assistance on an ongoing basis. Staff will documents resident transferring and lifting needs in the care plan. 6. Staff will be observed for competency in using mechanical lifts and observed periodically for adherence to policies and procedures regarding use of equipment and safe lifting techniques. Review of S4CNA's personnel file revealed a hire date of 12/23/2023. Further review revealed no documented evidence of any performance evaluations or competency/skills check offs were completed. Review of S11CNA's personnel file revealed a hire date of 03/06/2024. Further review revealed no documented evidence of any performance evaluations or competency/skills check offs for safe lifting were completed. Review of S27CNA's personnel file revealed a hire date of 12/28/2020. Further review revealed no documented evidence of any performance evaluations or competency/skills check offs for safe lifting were completed. Review of S38CNA's personnel file revealed a hire date of 10/03/2023. Further review revealed no documented evidence of any performance evaluations or competency/skills check offs for safe lifting were completed. Resident #54 Review of Resident #54's Clinical Record revealed she was admitted to the facility on [DATE] and had diagnoses, which included Primary Disorders of Muscles, History of Falling, Generalized Muscle Weakness, Spinal Stenosis, Major Depressive Disorder, and Primary Generalized Osteoarthritis. Further review revealed the resident was dependent on staff and required a Hoyer lift for transfers. Review of Resident #54's current Care Plan revealed no documentation of the amount of assistance, supervision, and/or assistive devices required for transfers. Review of Resident #54's Resident Summary in the clinical record revealed no documentation of the amount of supervision and/or assistive devices Resident #54 required for transfers. An interview was conducted with Resident #54 on 09/17/2024 at 3:15 p.m. She stated, at the end of August 2024, S4CNA dropped her during a transfer. She explained S4CNA attempted to transfer her independently without a Hoyer lift, and she fell face first onto the floor. She stated, as a result of the fall, she sustained a laceration above her left eye, which required gluing in the Emergency Room. An interview was conducted with S4CNA on 09/17/2024 at 4:00 p.m. She stated, at the end of August 2024, she was assigned to Resident #54 on the evening shift. She confirmed, at the time of the incident, she was unaware how to identify a resident's transfer status. She stated she attempted to transfer Resident #54 independently without the use of the Hoyer lift, and Resident #54 fell and landed on the floor face first. An interview was conducted with S34LPN on 09/18/2024 at 2:29 p.m. She stated she was the nurse assigned to Resident #54 when she fell on [DATE] at 3:46 p.m. She stated, at the time of the incident, she was unaware of the amount of assistance and supervision Resident #54 required with transfers, and she was unaware how to determine the amount of assistance and supervision Resident #54 required. An interview was conducted with S29MDS and S36LPN on 09/19/2024 at 9:09 a.m. S29MDS confirmed Resident #54 was determined to require a Hoyer lift for transfers on 07/25/2024. S29MDS stated direct care staff were verbally notified of Resident #54 requiring a Hoyer lift for transfers on 07/25/2024. S29MDS confirmed Resident #54 required a Hoyer lift with the assistance of two staff members at the time of her incident on 08/28/2024. S29MDS and S36LPN both stated they were unaware they were responsible to update the Resident Summary to show a resident's transfer status until the afternoon of 09/18/2024. S29MDS and S36LPN both stated they did not know how, and were not trained, to update anything in a resident's record for the nurses and CNAs to visualize the amount of assistance or supervision required for transfers. S29MDS and S36LPN both stated the way the CNAs and nurses knew a resident's transfer status was verbal communication. An interview was conducted with S16CON on 09/18/2024 at 1:37 p.m. She stated the facility's process to determine a resident's transfer status was for therapy to assess the resident and notify nursing. She stated MDS Nurses were responsible to update the resident's chart, which included the Resident Summary so direct care staff would be able to identify the current transfer status. She stated the amount of assistance and supervision each resident required with transfers, or transfer status, should have been listed on the resident's Resident Summary. She stated all direct care staff should have known to look at the Resident Summary to determine the transfer status. She stated it was never acceptable for a CNA to self-assess a resident or ask the resident to determine transfer status. She stated if a resident was assessed to require a Hoyer lift for transfers, a Hoyer lift with two staff members should have been used for transfers. She stated MDS should have updated the residents' Resident Summary for the CNA staff to determine a residents transfer needs. An interview was conducted with S3ADN on 09/19/24 at 9:50 a.m. She stated competency checks and skills checkoffs were supposed to be conducted on newly hired nursing staff by herself and S2DON, and CNAs were to be completed by S8CNS, however, competency and skills checkoffs had not been completed and there was no documentation they had been completed. She stated prior to yesterday afternoon, the amount of staff required and how to transfer a resident was not listed in the residents' clinical record for the CNAs to see. She stated prior to yesterday afternoon, the only process the facility had in place for a resident's transfer status was by word of mouth. She stated it was not acceptable for a CNA to assess a resident for their transfer status. 2. This deficient practice resulted in an Immediate Jeopardy situation for Resident #87, a resident identified as an unsafe smoker that required supervision, on 09/17/2024 at 9:00 a.m. when the resident was observed alone smoking a cigarette in an unapproved smoking area without the presence of staff or protective gear. On 09/19/2024 at 9:25 a.m., Resident #75, a resident listed as a nonsmoker, was observed smoking outside of his room with smoking paraphernalia unsupervised. On 09/19/2024 at 10:55 a.m., Resident #49, a resident assessed as an unsafe smoker, was observed with smoking paraphernalia in his possession at an undesignated smoking time and area. Staff interviews revealed the facility did not have an effective system to assess and implement interventions for smokers. The Immediate Jeopardy continued when interviews with CNAs and Nursing Staff revealed they did not know their role in identifying, assessing and implementing safe smoking interventions for residents who smoked. S1ADM was notified of the immediate jeopardy situation on 09/19/2024 at 4:40 p.m. The Immediate Jeopardy was removed on 09/20/2024 at 3:10 p.m., as confirmed by onsite verification through observations, interviews, and record reviews the facility implemented an acceptable Plan of Removal (POR) prior to the survey exit. This deficient practice continued at the potential for more than minimal harm for any of the 26 smoking residents requiring assessment, supervision or interventions for smoking safety. Findings: 2. Review of facility's undated policy titled Smoking Policy revealed, in part: 1. Any resident who is deemed safe to smoke, with or without supervision, will be allowed to smoke in designated smoking areas at designated times, and in accordance with care plan. 2. Residents who are assessed as not being able to smoke safely will not be allowed to smoke without supervision. 3. If a resident exhibits dangerous behaviors with smoking paraphernalia such as smoking in non-designated areas . the resident will be considered unsafe to maintain smoking paraphernalia and it will be maintained for the at the nurses station or other specified location. 10. All personnel caring for residents with smoking restrictions will be alerted to the interventions. Resident #87 Review of Resident #87's Clinical Record revealed he was admitted to facility on 06/14/2024 with diagnoses which included: Tobacco use, and nicotine dependence. Review of Resident #87's Safe Smoking Evaluation dated 06/19/2024 at 8:57 a.m. completed per S36LPN revealed Resident #87 was deemed an unsafe smoker. Review of Resident #87's Physician Order, dated 06/26/2024, revealed resident deemed an unsafe smoker. Review of Resident #87's current Care Plan revealed the following, in part: Problem: Onset date of 09/01/2024 Resident wishes to smoke and is designated an unsafe and impaired smoker. This smoker requires observation or constant supervision or protective gear. Further review revealed Resident #87 did not have a care plan for smoking prior to 09/01/2024. An observation was conducted of Resident #87 on 09/17/2024 at 3:33 p.m. Resident #87 was smoking unsupervised on the patio outside of his room without a smoking apron. The resident was observed leaning forward in his wheelchair and using the hand rail to knock the ashes off the lit cigarette in his mouth. Numerous smoked cigarette butts were noted on the ground by his outdoor patio. An interview was conducted with S29MDS on 09/17/2024 at 4:11 p.m. S29MDS confirmed she was responsible for performing the facility's safe smoking assessments. S29MDS confirmed Resident #87 was an unsafe smoker due to limited use of both hands, and should not be in possession of cigarettes or lights. An interview was conducted with S25AD on 09/18/2024 at 9:07 a.m. S25AD confirmed she was not made aware which residents were safe or unsafe smokers. S25AD confirmed she had purchased Resident #87's cigarettes in the past then given them to him to keep in his possession. An interview was conducted with S24SA on 09/18/2024 at 10:43 a.m. S24SA confirmed she was responsible for supervising resident smoking in the facility's designated smoking area. She confirmed she was not made aware which residents were safe or unsafe smokers. She confirmed she was not made aware of what interventions the facility's unsafe smokers required. She confirmed she was not provided with a lock box to store resident's smoking paraphernalia and was not aware she should. She confirmed all smoking residents were allowed to hold their own smoking paraphernalia at all times. An interview was conducted with S1ADM on 09/19/2024 at 1:04 p.m. He confirmed the facility's process for a newly admitted resident was to review their hospitalization paperwork and to assess the resident in person. S1ADM confirmed if a resident was a smoker, MDS should perform a safe smoking assessment. He confirmed MDS nurses were responsible to update the computer system to allow floor staff to identify safe or unsafe smokers and the interventions they required. S1ADM confirmed MDS was also responsible for verbally communicating any changes in interventions to the facility's staff during the daily 2pm staff meeting. He confirmed residents were only allowed to smoke in the designated smoking area. He confirmed unsafe smokers should not have smoking paraphernalia in their possession and should only smoke with constant staff supervision. S1ADM confirmed the facility's policies and procedures were not implemented to provide supervision and prevent accidents for resident's that smoke. Resident #75 Review of Resident #75's Clinical Record revealed he was admitted to the facility on [DATE]. Review of Resident #75's most recent MDS, with an ARD of 07/03/2024, revealed a BIMS of 15, which indicated the resident was cognitively intact. Review of the facility's Resident Smoker List conducted on 09/17/2024 revealed Resident #75 was not on the list to indicate he was a smoker. Review of Resident #75's Safe Smoking Evaluation on 09/17/2024 revealed no documented evidence a smoking evaluation was completed. Review of Resident #75's Physician Orders, dated 06/26/2024 through 09/17/2024, regarding his smoking status was attempted on 09/17/2024 with no documented evidence available for review. Review of Resident #75's current Care Plan, as of 09/17/2024, regarding his smoking status was attempted with no documented evidence available for review. An observation and interview was conducted with Resident #75 on 09/17/2024 at 9:25 a.m. Resident #75 was seated in his wheelchair smoking a cigarette on the patio outside of his room and confirmed this was where he typically smoked. Resident #75 confirmed he was a smoker and had been since he admitted to the facility in June of 2024. Resident #75 confirmed he had not been assessed for smoking safety since he was admitted nor had any members of the staff observed him smoking. A pack of cigarettes and a lighter was present in the cup holder of Resident #75's wheelchair. Resident #75 confirmed his smoking paraphernalia remained in his possession at all times and he was not aware he was only supposed to smoke in a designated smoking area. An interview was conducted with S29MDS on 09/18/2024 at 9:45 a.m. S29MDS stated upon a resident's admission to the facility, it was the responsibility of the floor nurse to alert the MDS team if a resident was a smoker so they could be assessed for smoking safety. S29MDS confirmed the MDS team was responsible for performing resident smoking assessments to determine safe or an unsafe smoker. S29MDS confirmed the MDS team was responsible for using their smoking assessment results to update a resident's care plan with smoking interventions to ensure resident safety. S29MDS confirmed the MDS team was responsible for updating the facility's list of smoking residents, which also identified if they were safe or unsafe. S29MDS stated the list of smoking residents was kept at all nurses stations and all staff were expected to use it and assist with ensuring interventions were implemented. S29MDS stated if a resident was not on the list as a smoker but staff saw them smoking, the staff member should alert MDS to perform a smoking assessment. S29MDS confirmed all residents who smoke should be identified immediately and assessed as either a safe or non-safe smoker with necessary interventions identified and implemented. S29MDS confirmed Resident #75 was admitted to the facility on [DATE]. S29MDS confirmed the MDS team was not aware Resident #75 was a smoker. S29MDS confirmed Resident #75 was never assessed to determine if he was a safe or an unsafe smoker and if he required any interventions for smoking safety. An interview was conducted with S40CNA on 09/19/2024 at 9:00 a.m. S40CNA confirmed she frequently trained newly hired CNAs. S40CNA confirmed she did not provide any training to new hires regarding the facility's smoking procedure, identifying safe smokers, designated smoking areas or implementing safe smoking interventions. S40CNA confirmed floor CNAs did not have anything to do with the smoking process or alerting anyone of a newly admitted resident being a smoker. An interview was conducted with S16CON on 09/19/2024 at 1:04 p.m. S16CON confirmed the MDS team was responsible for performing safe smoking assessments then updating the resident's plan of care, and updating administrative staff during the daily 2pm staff meeting. S16CON reported the MDS team would verbally alert direct care staff of any changes in interventions. S16CON confirmed direct care staff should access care tasks in the computer charting system to review information on which residents are safe or an unsafe smokers and what interventions should be implemented for each resident. S16CON confirmed the smoking policy and resident specific smoking interventions should be monitored and implemented by all members of staff to ensure resident safety. S16CON confirmed all smoking residents should be assessed for smoking safety upon their admission. S16CON confirmed if a resident was found to be a smoker but had not been identified previously, she would expect the person who identified the information to alert their supervisor or the MDS team so a smoking assessment could be performed. S16CON confirmed the facility had only one designated smoking area, which was the smoking patio to the rear of the dining room. S16CON confirmed residents should only smoke in the designated smoking area, not on the patios off of their rooms. S16CON confirmed she would expect floor staff to inform residents not to smoke on their patios and to make their supervisor or someone in administration aware if a resident remained noncompliant with this policy. An interview was conducted with S1ADM on 09/19/2024 at 6:00 p.m. S1ADM stated when a resident was admitted to the facility, the facility reviewed their hospital paperwork to determine if they were a smoker. S1ADM stated the person completing their admission paperwork should also interview the resident or their family member to confirm if they are a smoker. S1ADM stated once a resident was identified as a smoker, MDS should be alerted by the person completing the admission that a safe smoking assessment should be performed. S1ADM confirmed if a resident was found to be a smoker but had not been identified previously, he would expect the person who identified the information to alert their supervisor or the MDS team so a smoking assessment could be performed. S1ADM confirmed all smoking residents should be assessed for being a safe or an unsafe smoker. S1ADM confirmed residents were required to smoke in the designated smoking area where staff were present to supervise. S1ADM confirmed the patio off of resident rooms was not considered a designated smoking area and staff should not have been allowing residents to smoke there. S1ADM reviewed Resident #75's admission paperwork and confirmed it indicated Resident #75 was not a smoker. S1ADM stated Resident #75's smoking status was obtained from his hospital paperwork received prior to admission and since Resident #75 was cognitive, his smoking status should have also been verified with him upon admission. S1ADM confirmed if floor staff later identified Resident #75 to be a smoker and did not see him on the smoker list, they should have alerted MDS or their supervisor to ensure the proper assessments were completed. S1ADM confirmed upon Resident #75's admission to the facility, the facility failed to identify Resident #75 as a smoker and a safe smoking assessment was not performed. S1ADM confirmed floor staff should not have been allowing Resident #75 to smoke unsupervised on his patio. S1ADM confirmed the facility's policies and procedures were not followed and implemented as they should if a resident identified by staff to be a smoker was not assessed for smoking safety and was being allowed to knowingly smoke unsupervised in an undesignated smoking area. Resident #49 Review of Resident #49's Clinical Record revealed he was admitted to the facility on [DATE] with diagnosis which included Tobacco Use and Nicotine dependence, cigarettes. Review of Resident #49's Safe Smoking Evaluation, dated 6/14/2024, revealed resident was noncompliant in following smoking policies and all smoking materials must be kept a the nurses station. Review of Resident #49's current Physicians Order revealed, in part, the following: 09/16/2024 - Unsafe smoker: All smoking paraphernalia to be kept at nurse's station. Review of Resident #49's Care Plan revealed, in part, the following: Problem: 8/29/2024 - Resident wishes to smoke and is designated an Impaired Smoker. Interventions: This smoker requires observation or constant supervision. Has a history of smoking in his room. Further review revealed Resident #87 did not have a care plan for smoking prior to 08/29/2024. An observation was made of Resident #49 on 09/19/2024 at 10:55 a.m. Resident #49 was sitting in his wheelchair with cigarettes beside him and lighter in his wheelchair cup holder. An observation was conducted of Resident #49 on 09/19/2024 at 11:10 a.m. Resident #49 was observed in the hallway on his way to the smoking patio with cigarettes and a lighter in his possession. Immediately following the observation, S20SW walked into hallway and confirmed the resident had cigarette paraphernalia with him, she confirmed if a resident was assessed as an unsafe smoker they should not have smoking materials in their possession. An interview was conducted with S16CON on 09/19/2024 at 11:15 a.m. S16CON confirmed a resident assessed to be an unsafe smoker should not have cigarettes and lighter in their possession. S16CON confirmed the facility's policies and procedures had not been followed and implemented as they should if Resident #49 possessed a cigarette and lighter when not under staff supervision. 3. Review of Annual and/or New Hire Competency Skills Check Offs was attempted for the following employees with no documented evidence produced for review: S4CNA; S9RN; S11CNA; S24SA; S27CNA; S38CNA; S40CNA; S43LPN; S47CNA; and S48CNA. An interview was conducted with S27CNA on 09/19/2024 at 9:09 a.m. S27CNA confirmed she worked at the facility for 9 years. S27CNA confirmed she was responsible for training newly hired CNAs. S27CNA confirmed she did not perform competency skills check offs for any of the newly hired CNAs and had never monitored them in other ways to ensure they were competent before they were allowed to provide direct resident care independently. S27CNA confirmed the facility had not required her to perform competency skills check offs annually. An interview was conducted with S40CNA on 09/19/2024 at 9:00 a.m. S40CNA confirmed she worked at the facility for over 10 years. S40CNA confirmed she frequently trained newly hired CNAs. S40CNA confirmed she did not perform competency skills check offs for any of the newly hired CNAs and had never monitored them in other ways to ensure they were competent before they were allowed to provide direct resident care independently. S40CNA confirmed the facility had not required her to perform competency skills check offs annually. An interview was conducted with S3ADN on 09/19/2024 at 10:07 a.m. S3ADN confirmed she, S8CNS, and S2DON were responsible for ensuring direct care staff were trained and competent to perform their jobs. S3ADN stated CNAs, upon hire and annually, performed a competency skills check offs with either herself or S2DON. S3ADN confirmed she did not have any documentation of staff competency skills check offs. S3ADN confirmed new hire and annual competency skills check offs were given to the human resources department to be kept in employee files. An interview was conducted with S31HR on 09/19/2024 at 9:07 a.m. S31HR confirmed she was responsible for maintaining personnel files. S31HR confirmed she was never given any new hire or annual competency skills check offs to be put in employee files. S31HR reviewed the requested personnel files and confirmed the files did not contain any competency skills check offs in them. An interview was conducted with S2DON on 09/19/2024 at 9:01 a.m. S2DON stated training for direct care CNA's and LPN's consisted of 3 days of shadowing a preceptor on their assigned floor. S2DON stated after shadowing was complete, new hire competency was determined by their preceptor by asking the preceptor if they felt the new employee was ready to work independently. S2DON confirmed she was unaware if the facility conducted or documented new hire and annual competency skills check offs for their direct care staff. An interview was conducted with S41COO on 09/19/2024 at 9:55 a.m. S41COO confirmed competency checks and skills checkoffs were supposed to be conducted on newly hired nursing staff by S3ADN and S2DON, and CNAs were to be completed by S8CNS, however, competency and skills checkoffs had not been completed and there was no documentation they had been completed. S41COO confirmed the facility's policies and procedures had not been implemented as they should if direct care nurses and CNAs were allowed to provide direct care to residents without first demonstrating their competency through competency checks and skills checkoffs.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0558 (Tag F0558)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review, the facility failed to ensure residents received services in the facility w...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review, the facility failed to ensure residents received services in the facility with reasonable accommodation of resident needs and preferences by failing to respond to call lights in an appropriate time frame for 1(#192) of 5 (#27, #53, #54, #66 and #192) residents reviewed for call light response. Findings: Review of the facility policy titled, Call Lights: Accessibility and Timely Response, undated revealed the following: 20. Ensure the call light system alerts staff members directly or goes to a centralized staff work area. 21. All staff members who see or hear an activated call light are responsible for responding. If the staff cannot provide what the resident desires, the appropriate personnel should be notified. Review of Resident #192's clinical record revealed the resident was admitted to the facility on [DATE]. On 09/17/2024 at 8:59 a.m., an interview was conducted with Resident #192. Resident #192 stated she was wet and needed to be changed. Resident #192 then pressed the call light for assistance. On 09/17/2024 from 8:59 a.m. to 9:42 a.m., an observation was conducted of the hallway outside of Resident #192's room. Resident #192's call light is noted to be lit up on the hallway. Multiple staff are noted on the hallway but did not go into Resident #192's room. At 9:30 a.m., a CNA entered Resident #192's room, turned off the call light and exited the room without providing any care. At 9:35 a.m., Resident #192 pressed the call light again. The light is noted to be lit up outside of Resident #192's room. At 9:42, CNA staff were observed entering the resident's room to provide care. On 09/18/2024 at 1:40 p.m., an interview was conducted with S22WC. She stated when the call light is pressed the front desk is alerted. She stated after 5 minutes she paged the CNA overhead and after 10 minutes she went to the resident's room. On 09/18/2024 at 4:11 p.m., an interview was conducted with S23CNA. She stated, when pressed, call lights lit up on the hallway outside of the resident's room and the ward clerk notified them on the overhead. She stated a resident should not have to wait 30 minutes for a response. On 09/19/2024 at 1:51 p.m., an interview was conducted with S3ADN. She stated when the call light is pressed the front desk is alerted. She stated after 5 minutes S22WC paged the CNA overhead and after 10 minutes S22WC went to the resident's room. She stated any staff on the hallway should respond to a call light within 3-5 minutes. She confirmed a resident should not have to wait 30 minutes for a call light response. On 09/19/2024 at 1:53 p.m., an interview was conducted with S2DON. She confirmed any staff on the hallway can respond to a call light and the resident should not have to wait 30 minutes.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to ensure allegations of physical abuse and misappropriation of resi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to ensure allegations of physical abuse and misappropriation of resident property were reported to the facility administrator and the state survey agency timely for 1 (#54) of 27 residents reviewed for abuse in the initial pool. Findings: Review of the facility's undated policy titled, Abuse, Neglect and Exploitation revealed the following, in part: Definitions: Abuse means the willful infliction of injury, intimidation, or punishment with resulting physical harm, pain or mental anguish . Review of the facility's policy titled, Abuse Investigation and Reporting with a revision date of October 2019 revealed the following, in part: Policy Statement: All reports of resident abuse, exploitation, misappropriation of resident property, mistreatment shall be promptly reported to local, state and federal agencies (as defined by current regulations) . Reporting: 1. All alleged violations involving abuse, exploitation, or mistreatment, including misappropriation of property will be reported by the facility Administrator, or his/her designee to local, state, and federal agencies (as defined by current regulations). 2. Any alleged violation of abuse, exploitation or mistreatment (including misappropriation of property) will be reported immediately, but not later than: a. Two (2) hours if the alleged violation involves abuse . b. Twenty-four (24) hours if the alleged violation does not involve abuse . Review of Resident #54's Clinical Record revealed she was admitted to the facility on [DATE]. Review of Resident #54's MDS with an ARD of 07/26/2024 revealed, in part, a BIMS summary score of 12, which indicated she was moderately cognitively impaired. Review of Resident #54's Nurse's Note dated 08/27/2024 at 1:02 a.m. by S42LPN revealed the following, in part: At approximately 11:15 p.m., S42LPN was asked to join aide, S46CNA, in Resident #54's room. Upon entering room, S46CNA held up and showed S42LPN a brown glass bottle of liquor. S46CNA proceeded to tell S42LPN that she was giving resident water when Resident #54 requested a drink out of the bottle sitting on her bedside table. Resident #54 stated S38CNA previously gave resident the bottle stating that S38CNA said, I have something for you; I don't drink this, and bottle was left on table. Bottle is not see through and S46CNA stated that cap was on bottle. S46CNA took off cap and put straw into bottle and administered sip to Resident #54 who then stated the drink was nasty and asked if it was old. S46CNA went to examine the bottle when she noticed the smell, which smelled like some sort of cleaning agent, and that's when she went to get the nurse. S42LPN and S46CNA poured some contents out of the bottle into a clear plastic cup. Contents were blue with a strong smell, such as laundry detergent or soap. Resident #54 was sat up in bed and administered water. Resident #54 stated her stomach was upset, and her stomach and throat burned. S46LPN attempted to contact DON, ADON, and administrator without success. Review of Resident #54's Incident Report dated 08/26/2024 at 11:15 p.m. revealed the following, in part: Incident Type: Ingest harmful substance Incident reported by: S46CNA Report Prepared by: S42LPN Narrative of incident: Resident #54 requested sip of liquor that was given to her earlier in day. S46CNA put straw in bottle and gave Resident #54 a sip who stated drink tasted nasty. S46CNA smelled the drink then came and got nurse. S42LPN and S46CNA poured drink into clear cup, and contents were blue and smelled like some sort of cleaning agent. Immediate actions taken: Contact DON, ADON, and Administrator. Review of the facility reported incidents from March 2024 through September 2024 revealed none submitted for Resident #54. An interview was conducted with Resident #54 on 09/17/2024 at 3:15 p.m. She stated S38CNA borrowed her food stamp card and spent all of the money except 12 cents on it. She stated when S38CNA returned, S38CNA told her she brought her a drink. She stated S38CNA brought her a bottle of liquor. She stated, later that day, S46CNA put a straw in the bottle for her. She stated she took a sip and it was blue and stringy. She stated it tasted awful like detergent or dish washing liquid. She stated she notified S20SW of the food stamp card usage by S38CNA and of S38CNA putting dish washing liquid or detergent in a liquor bottle. An interview was conducted with S20SW on 09/19/2024 at 3:21 p.m. She stated she was informed about the incident with Resident #54 and the liquid detergent when she was hired but she was not present for the incident. She stated S1ADM conducted the investigation. She confirmed Resident #54 had also alleged a staff member used her food stamp card, which was investigated by S1ADM. A telephone interview was conducted with S46CNA on 09/19/2024 at 4:53 p.m. She stated, on the night of 08/26/2024, Resident #54 asked her to put a straw in her liquor bottle. She stated she did, and Resident #54 took a sip. She stated Resident #54 said it was nasty, so she looked in the bottle, and the liquid was blue. She stated she asked the resident if it was supposed to be blue, and the resident said no. She stated she immediately went and got S42LPN. She stated she and S42LPN poured some of it into a cup, and it looked like liquid detergent. She stated Resident #54 said she thought S38CNA purposefully put liquid detergent in the bottle. She stated Resident #54 also reported to her S38CNA used her food stamp card for personal use. She stated she reported the liquid detergent incident to S42LPN. She confirmed Resident #54 alleging S38CNA purposefully putting liquid detergent into her liquor bottled was an allegation of physical abuse. She confirmed Resident #54 alleging S38CNA used her food stamp card for personal use was an allegation of financial abuse. She stated she did not report to anyone the resident saying S38CNA used her food stamp card and should have. An interview was conducted with S42LPN on 09/19/2024 at 5:02 p.m. She stated, on the night of 08/26/2024, S46CNA came and got her, and said the resident had a brown bottle with blue liquid in it. She stated she and S46CNA poured the liquid in a cup, and it looked like liquid detergent. She stated Resident #54 alleged S38CNA purposefully put the liquid detergent in the bottle for Resident #54 to drink. She stated she attempted to call S2DON, S3ADN, and the Administrator with no success. She stated she sent S2DON and S3ADN text messages to notify them of the incident. She stated she notified both of them Resident #54 accused S38CNA of putting the liquid detergent in the liquor bottle for her to drink. She stated this was an allegation of physical abuse. An interview was conducted with S3ADN on 09/19/2024 at 5:10 p.m. She stated, on the night of 08/26/2024, S42LPN sent her a text message saying Resident #54 accused S38CNA of trying to poison her. She stated the morning after the incident, on 08/27/2024, she assessed the blue liquid, and it appeared to be liquid detergent. She stated the allegation Resident #54 saying S38CNA purposefully put the liquid detergent in the bottle was physical abuse. An interview was conducted with S1ADM on 09/19/2024 at 6:15 p.m. He stated, on 08/27/2024 around 8:30 a.m., he was made aware of Resident #54 alleging S38CNA of purposefully placing liquid detergent in her liquor bottle and S38CNA of using her food stamp card for personal use. He stated he was unaware of the allegations until that morning. He stated he should have been notified at that time the allegations were made. He stated allegations of abuse should have been reported to the state survey agency within two hours of the allegation being made, and they were not. He confirmed Resident #54's allegations of abuse were not reported to the state survey agency.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

Based on interviews and record review, the facility failed to ensure a resident's assessment accurately reflected the resident's status. The facility failed to ensure: 1. A resident's annual Minimum ...

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Based on interviews and record review, the facility failed to ensure a resident's assessment accurately reflected the resident's status. The facility failed to ensure: 1. A resident's annual Minimum Data Set (MDS) assessment was accurately coded in regards to PASRR Level II for 1 (#48) of 6 (#13, #18, #26, #38, #46, and #48) residents reviewed for PASRR; and 2. A resident's quarterly MDS assessment was accurately coded in regards to hospice status for 1 (#4) of 28 residents reviewed in the final sample. Findings: Review of the facility's policy titled MDS - Conducting an Accurate Resident Assessment, with no effective date, revealed, in part, the following: Policy: The purpose of this policy is to assure that all residents receive an accurate assessment of relevant care areas. 1. Accurate assessments addressing each resident's status, needs, strengths, and areas of decline must be conducted by qualified staff that are knowledgeable about the resident and correctly documented in the medical record. 1. Review of Resident #48's Clinical Record revealed an admission date of 06/22/2020 with diagnoses, which included Anxiety Disorder, Major Depressive Disorder, and Schizoaffective Disorder. Further review revealed an approved Level II PASRR from 09/18/2024 to 09/17/2025. Review of Resident #48's Annual MDS Assessment with an ARD of 05/26/2024 revealed question A1500, Resident evaluated for PASRR, was answered as no, and A1510A: Serious Mental Illness was blank. An interview was conducted on 09/19/2024 at 6:20 p.m. with S20SW. S20SW confirmed the MDS with an ARD of 05/26/2024 for Resident #48 was not coded for Level II PASRR or for having a serious mental illness and should have been. 2. Review of Resident #4's Clinical Record revealed an admission date of 01/25/2024 with diagnoses, which included Chronic Diastolic Congestive Heart Failure and the Presence of Cardiac Pacemaker. Further review revealed resident was admitted to a local hospice agency on 07/09/2024. Review of Resident #4's current Physician Orders revealed, in part, the following: 07/09/2024 - Admit to local hospice agency. Review of Resident #4's Hospice Binder revealed, in part, the following: admission Date: 07/09/2024; Initial Certification Period: 07/09/2024 through 09/06/2024; and Current Certification Period: 09/07/2024 through 11/05/2024. Review of Resident #4's Quarterly MDS Assessment, with an ARD of 07/17/2024, revealed question O0110K1B, Special Treatments - Hospice Care was left unchecked. An interview was conducted on 09/19/2029 at 1:49 p.m. with S29MDS. S29MDS confirmed Resident #4 was currently on hospice service with a local hospice agency. S29MDS confirmed Resident #4's quarterly MDS assessment with an ARD of 07/17/2024 was not coded for hospice and should have been. On 09/19/2024 at 6:26 p.m., an interview was conducted with S16CON. S16CON confirmed MDS assessments should accurately reflect a resident's status. S16CON further confirmed she would expect all residents to be coded correctly on their MDS Assessments.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observations, and interviews, the facility failed to develop and/or implement a comprehensive person-ce...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observations, and interviews, the facility failed to develop and/or implement a comprehensive person-centered care plan for 5 (#4, #14 #32, #54 and #75) of 28 residents reviewed in the sample. The facility failed to ensure: 1. Resident #4's hospice status was reflected in the care plan; 2. Resident #14's ostomy care was provided per physician's orders; 3. Resident #32 attended her scheduled physician's appointment as per physician's orders; 4. Resident #54's transfer status was reflected in the care plan; and 5. Resident #75's smoking status was reflected in the care plan. Findings: 1. Resident #4 Review of Resident #4's Clinical Record revealed an admission date of 01/25/2024 with diagnoses, which included Chronic Diastolic Congestive Heart Failure and the Presence of Cardiac Pacemaker. Further review revealed resident was admitted to a local hospice agency on 07/09/2024. Review of Resident #4's most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 07/17/2024, revealed a Brief Interview of Mental Status (BIMS) of 15, which indicated the resident was cognitively intact. Review of Resident #4's current Physician Orders revealed, in part, the following: 07/09/2024 - Admit to local hospice agency. Review of Resident #4's Hospice Binder revealed, in part, the following: admission Date: 07/09/2024; Initial Certification Period: 07/09/2024 through 09/06/2024; and Current Certification Period: 09/07/2024 through 11/05/2024. Review of Resident #4's most current facility Care Plan revealed no documented evidence of Resident #4's admission to hospice on 07/09/2024. An interview was conducted with 09/19/2029 at 1:49 p.m. with S29MDS. S29MDS confirmed Resident #4 was currently on hospice service with a local hospice agency. S29MDS confirmed Resident #4's current facility care plan did not reflect his admission to a local hospice agency on 07/09/2024 and should have. 2. Resident #14 Review of Resident #14's clinical record revealed an admission date of 02/12/2021. Review of Resident #14's current Physician Orders revealed, in part, the following: 04/26/2023 - Colostomy care: 1. Colostomy, change bag/wafer as needed for leaking or accidental removal; and 2. Cleanse colostomy site with mild soap and water or peri-wash daily and as needed for soiling. An observation was made on 09/18/2024 at 9:15 a.m. of S10LPN entering Resident #14's room. Resident #14's colostomy site was observed at this time. The colostomy site was open to air, no ostomy bag present, cleaning supplies present at Resident #14's bedside. S10LPN placed a new bag on Resident #14's ostomy site without first cleaning the site with mild soap and water or peri-wash. An interview was conducted on 09/18/24 at 9:19 a.m. with S10LPN. S10LPN confirmed she did not clean the ostomy site as ordered, and should have to prevent potential infection. An interview was conducted on 09/19/24 at 1:02 p.m. with S3ADN. S3ADN confirmed it was the responsibility of the nurse to follow physician orders for cleaning an ostomy site and changing ostomy dressings. 3. Resident #32 Review of the policy titled, Physician Visits and Physician Delegation with no effective date, revealed the following, in part: Policy: It is the policy of this facility to ensure the physician takes an active role in supervising the care of residents. 1. The facility will: a. Track due dates of physician visits and track medical appointments. e. Provide transportation to and from medical appointments as needed. Review of the clinical record for Resident #32 revealed she was admitted to the facility on [DATE] with a diagnosis of Chronic Kidney Disease Stage 4. A review of Resident #32's Quarterly MDS with an ARD of 8/8/2024 revealed a BIMS Score of 15, indicating the resident was cognitively intact. Review of the facility's Appointment Schedule Log revealed, in part, the following: Resident #32 had an appointment scheduled with a local nephrologist on 9/12/2024 at 10:00 a.m. and should be accompanied by a CNA to the appointment. Review of Physician's Orders for dated 07/10/2024 revealed the following: Nephrology appointment with local nephrologist on 9/12/2024 at 10:00 a.m. An interview was conducted on 09/18/24 1:33 p.m. with a representative at Resident #32's Nephrologist's Office. The representative stated Resident #32 was a no show for her scheduled appointment on 09/12/2024. An interview was conducted on 09/18/2024 at 09:20 a.m. with Resident #32. She stated she missed her nephrology appointment on 09/12/2024 at 10:00 a.m. because there were no staff available to accompany her to the appointment. She further stated she had staff get her up and dressed and ready to go and she was waiting in wheelchair. She stated the van driver showed up to transport her to the appointment, but was told she could not go because there was no staff to go with her. She stated she had never refused to go to any of her appointments and would have asked her daughter to meet her if she had been aware there were no staff to accompany her. An interview was conducted on 09/18/24 at 1:40 p.m. with S22WC. She stated she was responsible for the Appointment schedule and she would notate next to the appointment if the resident refused, was in the hospital, or did not attend. She confirmed if nothing was written to the side of appointment it meant the resident attended the appointment. She reviewed the appointment log dated 9/12/2024 and confirmed that Resident #32 had an appointment with a local nephrologist, and according to her appointment log Resident #32 went to her appointment. An interview was conducted on 9/18/2024 at 2:02 p.m. with S37TP. She stated she arrived at the facility on 09/12/2024 one hour before Resident #32's scheduled appointment. She confirmed Resident #32 was dressed and ready to go but she did not transport Resident #32 because there were no available staff to accompany her to the appointment. An interview was conducted on 09/20/2024 at 9:03 a.m. with S16CON. She stated she was not aware Resident #32 had missed her doctor's appointment on 09/12/2024. She confirmed transportation and accompaniment should have been provided in order for Resident #32 to attend her scheduled appointment as per Physician's order. 4. Resident #54 Review of Resident #54's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses, which included Primary Disorders of Muscles, History of Falling, Generalized Muscle Weakness, Spinal Stenosis, and Primary Generalized Osteoarthritis. Review of Resident #54's MDS with an ARD of 07/26/2024 revealed she was dependent on staff for transfers. Review of Resident #54's Physical Therapy Note dated 07/25/2024 revealed she required a Hoyer lift for transfers. Review of Resident #54's current Care Plan revealed no documentation indicating the amount of assistance, supervision, and/or assistive devices the resident required for transfers. An interview was conducted with S36LPN on 09/18/2024 at 1:00 p.m. She confirmed Resident #54's amount of assistance, assistive devices, and/or supervision for transfers was not in her current care plan. 5. Resident #75 Review of Resident #75's Clinical Record revealed an admission date of 06/26/2024 with diagnoses, which included, in part, the following; Cerebral Infarction; Hemiplegia and Hemiparesis following Cerebral Infarction affecting Right Dominant Side; Generalized Muscle Weakness; and Lack of Coordination. Review of Resident #75's most recent MDS, with an ARD of 07/03/2024, revealed a BIMS of 15, which indicated the resident was cognitively intact. An observation and interview was conducted on 09/17/2024 at 9:25 a.m. with Resident #75. He was observed seated in his wheelchair smoking a cigarette on the patio outside of his room. A pack of cigarettes and a lighter was present in the cup holder of the resident's wheelchair. Resident #75 confirmed he was a smoker and had been since he arrived at the facility. An observation was conducted on 09/18/2024 at 9:25 a.m. of Resident #75's wheelchair with a pack of cigarettes and a lighter in the cup holder. Review of Resident #75's Nurses Notes, dated 06/26/2024 through 09/17/2024, revealed staff were aware the resident smoked on the following dates: 07/01/2024 at 11:31 a.m. by S43LPN; 07/01/2024 at 7:15 p.m. by S43LPN; 08/16/2024 at 3:57 p.m. by S33LPN; 08/20/2024 at 3:55 a.m. by S42LPN; and 08/22/2024 at 5:48 a.m. by S42LPN. Review of Resident #75's Care Plan, as of 09/17/2024 revealed he was not care planned for being a smoker. An interview was conducted on 09/19/2024 at 9:10 a.m. with S43LPN. She confirmed she was aware Resident #75 was a smoker since he admitted to the facility in June 2024. An interview was conducted on 09/18/2024 at 9:45 a.m. with S29MDS. S29MDS confirmed Resident #75 was not care planned for being a smoker. She confirmed all residents who smoke should be care planned for their smoking status and identified as either a safe or non-safe smoker with necessary interventions listed. An interview was conducted on 09/19/2024 at 2:55 p.m. with S16CON. S16CON confirmed she would expect residents' care plans to appropriately reflect their status and needs, to be up to date and to be accurate.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

Based on interviews and record reviews the facility failed to ensure that a resident who was unable to carry out Activities of Daily Living (ADL's) without assistance received the necessary services t...

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Based on interviews and record reviews the facility failed to ensure that a resident who was unable to carry out Activities of Daily Living (ADL's) without assistance received the necessary services to maintain good grooming and personal hygiene for 1 (#32) of 3 (#16, #87, and #32) reviewed for ADL's. Findings: A review of the Bath, Bed Policy and Procedure with no effective date revealed: Policy: Residents will be assisted with bathing as needed. Resident baths will be scheduled per resident preference as possible or at least 3 times weekly. It is the practice of this facility to assist residents with bathing to maintain proper hygiene and help prevent skin issues A review of the Quarterly Minimum Data Set (MDS) with an ARD of 08/08/2024 revealed Resident #32 had an admit date of 09/09/2017 and a Brief Interview for Mental Status (BIMS) Score of 15, indicating the resident was cognitively intact. A review of the Clinical Record revealed Resident #32 had the following diagnoses: Type 2 DM with foot ulcer. Review of September 2024 Progress notes revealed the following in part: 09/08/2024 - Requires x 1 for max personal care with bathing, dressing, and grooming. A review of the bath log binder provided by S8CNS and the Completed Details Look Back sheets revealed no documentation of completed baths for Resident #32 on the following Saturday dates: 06/29/2024, 07/06/2024, 07/20/2024, 07/27/2024, and 08/31/2024. On 09/18/2024 at 9:20 a.m., an interview was conducted with Resident #32. She stated she was to receive baths 3 times a week on Tuesdays, Thursdays and Saturdays. She stated she had not received baths on Saturdays for the past 4 months. She stated she had never refused a bath. On 06/19/2024 at 10:24 a.m., an interview was conducted with S8CNS. She confirmed Resident #32's bath days were Tuesday, Thursday, and Saturday. She stated CNAs should bathe residents three days a week unless refused. She further confirmed there was no documentation of baths for Resident #32 being performed or refused on the following days: 06/29/2024, 07/06/2024, 07/20/2024, 07/27/2024, and 08/31/2024 and should have been. 09/18/2024 at 1:50 p.m., an interview was conducted with S16CON. She was made aware of the lack of documentation for Resident #32's baths. She stated there should be documentation of baths performed by the CNA staff. She stated if no documentation could be provided of tasks being performed, then it was not done.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Tube Feeding (Tag F0693)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to ensure a resident received enteral feedings as orde...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to ensure a resident received enteral feedings as ordered by the physician for 1 of 1 (#43) residents reviewed for tube feeding. Findings: Review of Resident #43's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnoses, which included Cerebral Vascular Infarction, Aphasia, and Dysphagia. Review of Resident #43's Quarterly MDS with an ARD of 08/09/2024 revealed the provider assessed the resident as having a BIMS of 0, indicating the resident was rarely/never understood. Further review revealed, Resident #43 had a feeding tube. Review of Resident #43's current Physician Orders revealed the following, in part: 10/12/2023 - Enteral feeding; Glucerna 1.2 at 70ml/hour continuous for 22 hours daily, feeding held for up to 2 hours to provide daily routine care 11/23/2021 - Diet Type: NPO (Enteral Feedings Only) An observation was made of Resident #43 on 09/17/2024 at 8:45 a.m. Resident #43's feeding tube was not running, the Glucerna bottle was empty, and a full bottle of Glucerna was noted sitting on the nightstand. The pump displayed the following error message: feed error, bag empty, clog in line, and valve not loaded. An observation was made of Resident #43 on 09/17/2024 at 12:45 p. Resident #43's feeding tube was not running, the Glucerna bottle was empty, and a full bottle of Glucerna was noted sitting on the nightstand. The pump displayed the following error message: feed error, bag empty, clog in line, and valve not loaded. An observation was made of Resident #43 on 09/17/2024 at 4:00 p. Resident #43's feeding tube was not running, the Glucerna bottle was empty, and a full bottle of Glucerna was noted sitting on the nightstand. The pump displayed the following error message: feed error, bag empty, clog in line, and valve not loaded. An interview and observation was conducted with S15LPN on 09/17/2024 at 4:05 p.m. S15LPN walked into Resident #43's room and immediately pressed the button on the pump to initiate the pump, grabbed the bottle of Glucerna from the nightstand, and hung the bottle. She stated normally the pump would alarm when it was empty and did not know why it did not alarm. An interview was conducted with S13RD on 09/18/2024 1:10 p.m. She stated Resident #43's enteral feedings were scheduled continuous for 22 hours to allow 2 hours to provide daily care. She was made aware of the aforementioned findings and confirmed Resident #43 did not receive continuous enteral feeding per the physician order when it was not running from 8:45 a.m. to 4:00 p.m. on 09/17/2024. An interview was conducted with S16CON on 09/19/2024 at 1:53 p.m. She stated Resident #43 had continuous enteral feeding for 22 hours. She was made aware of the aforementioned findings and confirmed Resident #43's enteral feeding should have been administered as ordered.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected multiple residents

Based on observations and interviews, the facility failed to ensure residents had a safe, clean, comfortable, and homelike environment for 9 of 9 (Room A, Room B, Room C, Room D, Hall E, Hall F, Room ...

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Based on observations and interviews, the facility failed to ensure residents had a safe, clean, comfortable, and homelike environment for 9 of 9 (Room A, Room B, Room C, Room D, Hall E, Hall F, Room G, Room H, and Room I) areas observed for environmental concerns. This deficient practice had the potential to affect a census of 88 residents currently residing in the facility. Findings: Room A An observation was conducted on 09/18/2024 at 12:12 p.m. of Room A. One fluorescent light fixture was observed with no cover in place. One fluorescent light fixture was observed to be broken with dead bugs inside and paint marks on the sides. Two fluorescent light fixtures were observed with dead bugs inside the covers. All four walls were observed with scuff marks, indentations and missing paint. The baseboards were observed to be scuffed, missing paint and had a blackish brown substance beneath them. The floor tiles had stains throughout. The blinds for the window were missing. A stainless steel serving cart had dust visible on all surfaces. The 4 air conditioner vents were covered in rust. The sheetrock on the ceiling was bubbling and had areas of paint peeling away. All three wooden tables in the area were scuffed, missing stain and had various colored paint throughout. Three dead plants were locate on a plastic shelf in the rear corner of the room. Room B An observation was conducted on 09/19/2024 at 1:55 p.m. of the facility's Room B. The threshold transition piece on the floor between the hallway and the dining area was missing with a brown substance on the floor where the threshold was previously located. Doors between the hallway and the dining area were scuffed and missing paint. Room C An observation was conducted on 09/19/2024 at 1:40 p.m. of Room C. Walls were scuffed with missing paint and dried brown substances scattered on the walls throughout. Baseboards had various colors of paint drips and a dried brown substance dripping down throughout. Air conditioner vents in the ceiling had black and brown substances. Room D An observation was conducted on 09/19/2024 at 2:00 p.m. of Room D. Baseboards throughout the area had scuff marks and missing paint. Baseboards surrounding the waterfall and river area had rotten sections of wood. Walls had scuff marks and missing paint. Multiple recessed lights in ceiling were not functioning. Air Conditioner vents in the ceiling were rusted with reddish brown substance on them. Hall E An observation was conducted on 09/19/2024 at 1:50 p.m. of Hall E. Walls and handrails throughout were scuffed and missing paint. Baseboards throughout were scuffed, missing paint and had a brown substance noted between the baseboards and the floor. Door trim and doors were scuffed and missing paint. Multiple resident rooms throughout the hall had broken and missing pieces of blinds on the patio doors. Hall F An observation was conducted on 09/19/2024 at 1:45 p.m. of Hall F. Walls and handrails throughout were scuffed and missing paint. Baseboards throughout were scuffed, missing paint and had a brown substance noted between the baseboards and the floor. Door trim and doors were scuffed and missing paint. Multiple resident rooms throughout the hall had broken and missing pieces of blinds on the patio doors. Room G An observation was conducted on 09/17/24 at 9:25 a.m. of Room G. The wall located behind the resident's bed and the wall behind the resident's bedside table were observed with scuff marks, indentations, missing sheetrock and missing paint. Room H An observation was conducted on 09/18/2024 at 9:25 a.m. of Room H. The wall located behind the resident's bed and the wall behind the resident's bedside table were observed with scuff marks, indentations, missing sheetrock and missing paint. The long wall to the right when entering the room was observed with missing paint and scuff marks throughout. The bathroom was observed with a 2.5 inch hole in the sheetrock located to the right of the sink. The sheetrock in the bathroom was noted with scuff marks, indentations and missing paint. The blinds on the patio door were broken and missing pieces. A facility tour and interview was conducted on 09/19/2024 at 5:45 p.m. with S30AD. S30AD confirmed S1ADM requested he conduct the tour in his place due to S1ADM being unavailable. S30ADM confirmed the presence of the concerns identified above for Room A, Room B, Room C, Room D, Hall E, Hall F, Room G, and Room H. S30ADM confirmed the facility should be maintained as a safe, clean, comfortable, and homelike environment at all times and it was not. Room I An observation was made of on 09/17/2024 at 10:06 a.m. of Room I. Resident #48 was lying in bed. The windowsill was parallel to the right side of Resident #48's bed. The board for the windowsill was propped up on the window with two nails exposed. An interview was conducted with Resident #48 at that time. Resident #48 stated the windowsill had been like that for about a month. An observation was made on 09/19/24 at 1:29 p.m. of Room I. The windowsill was parallel to the right side of Resident #48's bed. The board for the windowsill was propped up on the window with two nails exposed. An observation was conducted on 09/19/2024 at 1:23 p.m. of Room I with S45MS. An interview was conducted with S45MS at that time. S45MS confirmed the windowsill board had been removed and was propped up on the window with two nails exposed. S45MS stated the windowsill board should have been on the windowsill, and he should have been made aware so he could fix it. S45MS stated the removed windowsill had not been placed in the maintenance log and should have been.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure a resident with an identified mental health diagnosis was r...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure a resident with an identified mental health diagnosis was referred for a Preadmission Screening and Resident Review (PASRR) Level II evaluation as required for 4 (#13, #18, #26, and #46) of 6 (#13, #18, #26, #38, #46, and #48) sampled resident records reviewed for PASRR. Findings: Resident #13 Review of the Clinical Record revealed Resident #13 was admitted to the facility on [DATE] with the following mental health diagnoses: Anxiety Disorder and Schizophrenia (onset date of 11/12/2021). Further review revealed no Resident Review Form for a PASRR Level II determination. Resident #18 Review of the Clinical Record revealed Resident #18 was admitted to the facility on [DATE] with the following mental health diagnoses: Depression and Schizophrenia (onset date of 03/31/2023). Further review revealed no Resident Review Form for a PASRR Level II determination. Resident #26 Review of the Clinical Record revealed Resident #26 was admitted to the facility on [DATE] with the following mental health diagnoses: Paranoid Personality Disorder (onset date of 01/11/2022), other specified Anxiety Disorder, and Major Depressive Disorder. Further review revealed no Resident Review Form for a PASRR Level II determination. Resident #46 Review of the Clinical Record revealed Resident #46 was admitted to the facility on [DATE] with the following mental health diagnoses: Anxiety and Schizoaffective Disorder (onset date of 04/2/2020). Further review revealed no Resident Review Form for a PASRR Level II determination. On 09/19/2024 at 6:20 p.m., an interview was conducted with S20SW. She stated she was responsible for submitting PASRR's for all residents in the facility. She stated when a resident acquired a new mental health diagnosis a new form should be submitted to the Office of Behavioral Health for a PASRR Level II referral. She verified Resident #13, #18, #26, and #46 had qualifying mental health diagnoses and a Resident Review Form was not sent to the appropriate state agency for a PASRR Level II determination and should have been. She confirmed PASRR Level II determinations for Resident #13, #18, #26, and #46 were not on file. On 09/19/2024 at 6:26 p.m., an interview was conducted with S16CON. She confirmed a resident with an approved mental diagnosis should have a Resident Review Form submitted to the appropriate state agency for a PASRR Level II determination.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to maintain acceptable parameters of nutritional statu...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to maintain acceptable parameters of nutritional status by failing to provide the ordered therapeutic diet for 1 (#21) of 4 (#21, #22, #42, and #66) residents reviewed for nutrition. Findings: Review of the facility's undated policy titled Nutrition Services, revealed the following, in part: Policy Interpretation and Implementation 2. Nursing personnel will ensure that residents are served the correct food tray. Review of Resident #21's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included End Stage Renal Disease. Review of Resident #21's MDS with an ARD of 07/02/2024, revealed a BIMS of 15, which indicated intact cognition. Review of Resident #21's current Physician Orders revealed the following, in part: Start date 04/25/2024- Diet: liberal renal; 1000 ml fluid restriction Start date 06/25/2024-No soups/broth Review of Resident #21's Nutrition Assessment Notes, dated 06/24/2024, revealed the following, in part: Resident #21 is dependent on Dialysis. Diet: Liberal Renal with 1000 ml fluid restriction. Review of Resident #21's Care Plan, revealed, in part, the following: Problem: Resident is at risk for nutritional/dehydration Intervention: Diet as ordered Review of the Winter/Spring Menu for Liberal Renal Diet revealed the following, in part: Tuesday Lunch: California Blend Veg ½ cup and Parslied Noodles ½ cup Tuesday Dinner: Turkey sandwich 1 white and Savory Chicken Noodle Soup 6 oz An interview was conducted with Resident #21 on 09/17/2024 at 12:45 p.m. He stated he frequently received soup and should not have soup. He further stated the meal was frequently not much food and it did not fill him up. An observation was made of the lunch tray with ½ cup of California blend vegetables, ½ cup of parslied noodles and no protein noted. An interview was conducted with S21DS on 09/18/2024 at 11:04 a.m. She confirmed the liberal renal diet lunch tray on 09/17/2024 consisted of ½ cup of California blend vegetables and ½ cup of parslied noodles and the dinner tray consisted of 1 turkey sandwich and 6 oz. of savory chicken noodle soup. An interview was conducted with S13RD on 09/18/2024 at 12:54 p.m. She stated Resident #21 was on dialysis and received a liberal renal diet, which included increased protein. She confirmed Resident #21 should have received a protein with his lunch tray on 09/17/2024 and was unsure why he did not. She confirmed Resident #21 should not receive soup. An interview was conducted with S2DON on 09/19/2024 at 1:53 p.m. She confirmed Resident #21 should have received a liberal renal diet as ordered.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

Based on observations, record review, and interviews, the facility failed to ensure drugs and biologicals used in the facility were stored in accordance with currently accepted professional principles...

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Based on observations, record review, and interviews, the facility failed to ensure drugs and biologicals used in the facility were stored in accordance with currently accepted professional principles. The facility failed to ensure: 1. Medication carts were free of loose pills for 2 (Med Cart A and Med Cart B) of 2 (Med Cart A and Med Cart B) medication carts reviewed. 2. Medication carts were free of expired drugs or biologicals for 1 (Med Cart B) of 2 (Med Cart A and Med Cart B) medication carts reviewed. 3. Medications were stored at proper temperatures in 1 (Med Frig D) of 1 (Med Frig D) medication refrigerators reviewed. Findings: Review of the facility's policy titled, Medications Storage, revealed, the following, in part: Policy Interpretation and Implementation 2. The nursing staff shall be responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner. 4. The facility shall not use discontinued, outdated, or deteriorated drugs or biologicals. 1. On 09/18/2024 at 8:30 a.m., an observation was made of Med Cart A with S10LPN, which revealed the following: 2-Round white tablets loose in the cart 1-Round orange tablet loose in the cart On 09/18/2024 at 8:32 a.m., an interview was conducted with S10LPN. She confirmed the above pills were loose in the cart and should not have been. On 09/18/2024 at 9:47 a.m., an observation was of Med Cart B with S15LPN, which revealed the following: 1-Round white tablet loose in the cart On 09/18/2024 at 9:48 a.m., an interview was conducted with S15LPN. She confirmed loose pills were in the cart and should not have been. On 09/18/2024 at 8:50 a.m. an interview was conducted with S3ADN. She confirmed the above pills were loose in the cart and should not have been. She stated every cart should be checked by the nurse daily. 2. On 09/18/2024 at 9:47 a.m., an observation was of Med Cart B with S15LPN, which revealed the following: 1-500ml Sterile Water bottle, expiration date 04/23/2024 On 09/18/2024 at 9:48 a.m., an interview was conducted with S15LPN. She confirmed an expired medication was in the cart and should not have been. 3. On 09/18/2024 at 9:55 a.m., an observation was made of Med Frig D with S15LPN. The temperature read 29 degrees Fahrenheit. Approximately seven insulin pens and four vials of antibiotics were inside of Med Frig D. On 09/18/2024 at 9:56 a.m., an observation was made of the temperature log attached to Med Frig D revealed the following: 1. Nursing Refrigerator Check List-the temperature of the refrigerator should always be between 36-45 degrees. 2. 09/04/2024-Temperature 46F 09/06/2024-Temperature 46F On 09/18/2024 at 9:56 a.m., an interview was conducted with S15LPN. She confirmed there were medications stored in the Med Frig D. She confirmed temperatures observed were out of range and should not be. She was unsure if above findings were reported to anyone. On 09/18/2024 at 10:00 a.m., an interview as conducted with S2DON. She confirmed that loose pills and expired items should not be in the medication carts. She confirmed the nurse is responsible for temperature logs of the refrigerators in the medication storage rooms. She confirmed temperatures were out of range and should not be. On 09/18/2024 at 10:00 a.m., an interview was conducted with S16CON. She confirmed temperatures out of range should have been adjusted and reported to maintenance and administration and it had not been.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0802 (Tag F0802)

Could have caused harm · This affected multiple residents

Based on observation, interview and record review, the facility failed to ensure 5 out of 5 dietary staff hired were trained on how to test the chemical dishwasher for chlorine. Findings: On 09/18/202...

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Based on observation, interview and record review, the facility failed to ensure 5 out of 5 dietary staff hired were trained on how to test the chemical dishwasher for chlorine. Findings: On 09/18/2024 at 1:41p.m., an observation was made of S14CHD placing the following items through a low temperature dishwasher: 1. 1 full rack of black serving trays 2. 1 full rack of cups 3. 1 full rack of bowls No testing of chlorine was observed. On 09/18/2024 at 1:43 p.m., an interview was conducted with S14CHD. He stated he washes dishes on the day shift. He confirmed he did not test the low temperature dishwasher for chlorine. He was not able to demonstrate how to test the low temperature dishwasher for chlorine. He confirmed he was not trained on how to test the low temperature dishwasher for chlorine. On 09/18/2024 at 1:45 p.m., an interview was conducted with S7DEM. He confirmed all kitchen staff should be using the chemical rinse method to sanitize dishes. He further stated there were 5 dietary staff hired to operate the low temperature dishwasher. He was unable to provide documentation/proof of training was completed on all 5 dietary staff hired to use the low temperature dishwasher.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observations, interviews and record review, the facility failed to store food in accordance with professional standards for food service safety. This had the potential to affect 81 residents ...

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Based on observations, interviews and record review, the facility failed to store food in accordance with professional standards for food service safety. This had the potential to affect 81 residents who were served from the kitchen. Findings: Review of the facility's policy, titled Food Safety Guidelines for Dry Storage to Know, dated 05/05/2024, revealed, in part: Label and Date- Labeling and dating aren't just for food you keep in cold storage. Always label any food not in its original container. An initial tour of the kitchen was conducted on 09/17/2024 at 8:34 a.m. with S7DEM. Observations were made of the following items: 11oz. container of opened parsley flakes without a label indicating an open date or expiration date. 6 lb. container of opened onion powder without a label indicating an open date or expiration date. 6 lb container of opened garlic powder without a label indicating an open date or expiration date. 11 oz. container of opened ground garlic and ginger mix without a label indicating an open date or expiration date. On 09/17/24 at 8:58 a.m., a tour of the refrigerator was conducted with S7SEM. Observations were made of the following items: 1 lb. of sliced American cheese in an opened and unsealed package without a label indicating an open date or expiration date. 1 zip lock gallon bag of sliced American cheese without a label indicating an open date or expiration date. 1 lb. of shredded American cheese without a label indicating an open date or expiration date. 1 gallon of boiled eggs in a solution, unsealed and exposed, without a label indicating an open date or expiration date. 1 box of opened concentrated liquid coffee without a label indicating when it was opened. 8 lb. opened fruit salad deluxe without a label indicating when it was opened. (2) 6 oz. packs of pepperoni with an expiration date of 08/02/2024. On 09/17/24 at 9:15 a.m., a tour of the freezer was conducted with S7DEM. Observations were made of the following items: 1 box of opened, unsealed, premade pancakes 1 box of opened, unsealed, French fries 1 box of opened, unsealed, white sheet cake without a label indicating when it was opened or the expiration date. On 09/17/24 at 9:19 a.m., a tour was conducted of the dry pantry with S7DEM. The following item was observed: 1 box of opened, unsealed and exposed fish fry without a label indicating when it was opened. On 09/17/24 at 9:22 a.m., an interview was conducted with S7DEM regarding all of the above findings. He stated all food items should be stored appropriately and labeled with the date when it was opened. He confirmed the above findings did not have labels indicating open dates and/or expiration dates and they should have.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0847 (Tag F0847)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to ensure residents understood the binding arbitration signed on adm...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to ensure residents understood the binding arbitration signed on admission for 2 (#143 and #192) of 3 (#44, #143, and #192) residents reviewed for arbitration. Findings: Review of the facility's Optional Binding Arbitration, page 2 of 3, dated 09/16/2019, revealed, in part: Section G. Other Provisions: Opportunity to Read: the resident or legal representative acknowledges that he/she has received a copy of this agreement and has had ample opportunity to read it before accepting it. Resident #143 Review of Resident #143's clinical record revealed he was admitted on [DATE]. Review of Resident #143's clinical record revealed a form titled, Optional Binding Arbitration. The arbitration form was dated and signed on 09/05/2024 by Resident #143 and S6CAC. On 09/17/2024 at 3:58 p.m., an interview was conducted with Resident #143. He stated he was admitted to the facility from the hospital. He stated he did not know what an arbitration agreement was. He stated no one explained what an arbitration agreement was prior to signing. He confirmed he did not understand what he had signed on the Optional Binding Arbitration form. Resident #192 Review of Resident #192's clinical record revealed she was admitted on [DATE]. Review of Resident #192's clinical record revealed a form titled, Optional Binding Arbitration. The arbitration form was dated and signed on 09/05/2024 by Resident #192 and S6CAC. On 09/17/2024 at 3:48 p.m., an interview was conducted with Resident #192. She stated all admissions paperwork was completed when she was in the hospital. She stated she did not know what an arbitration agreement was. She confirmed she did not understand what she had signed on the Optional Binding Arbitration form. On 09/17/2024 at 1:13 p.m., an interview was conducted with S5DMA. She stated S6CAC is responsible for explaining the admissions process and all admissions documents to residents who will be admitted to the facility from the hospital. On 09/18/2024 at 3:06 p.m., an interview was conducted with S6CAC. She confirmed she did review the admissions packet and contractual agreements with Residents #143 and #192 while they were in the hospital. She stated Residents #143 and #192 did not ask any questions about the arbitration agreement, therefore she assumed they understood the arbitration agreement.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

QAPI Program (Tag F0867)

Could have caused harm · This affected multiple residents

Based on observations, interviews and record reviews, the facility failed to develop and implement appropriate plans of action to correct and ensure ongoing compliance with identified quality deficien...

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Based on observations, interviews and record reviews, the facility failed to develop and implement appropriate plans of action to correct and ensure ongoing compliance with identified quality deficiencies. This deficient practice had the potential to affect a census of 88 residents currently residing in the facility. Cross Reference: F558, F609, F656, F677, F689, F802, F812, F835, and F880, Findings: Review of the facility's most recent Quality Assurance and Performance Improvement (QAPI) Team Meeting Notes, held 08/28/2024 at 10:00 a.m., revealed in part, the following: 1. Dietary Management Review: Review of ServSafe Protocols, Diets, Customer Service and Quality of Meals and Beverages continues in daily QAPI; and 2. Monitoring and audits for all Complaint Surveys dated 06/10/2024 through 08/23/2024 showing continued compliance in all areas previously cited including, in part: therapeutic diets, food storage, abuse reporting and enhanced barrier precautions. Monitoring and audits of these areas through the end of September 2024. Review of the facility's Areas of Deficiency cited during the Complaint Survey on 06/10/2024 revealed, in part, the following: Abuse Reporting; Therapeutic Diets; and Food Storage. Review of the facility's Areas of Deficiency cited during the Complaint Survey on 07/18/2024 revealed, in part, the following: Enhanced Barrier Precautions. Review of the Areas of Deficiency for the current Annual and Complaint Survey revealed in part, the following areas of continued noncompliance were identified: Therapeutic Diets; Food Storage; Abuse Reporting; and Enhanced Barrier Precautions. An interview was conducted with S1ADM on 09/19/2024 at 6:45 p.m. S2DON and S16CON were present. S1ADM confirmed the facility's last QAPI meeting was held on 08/28/2024. S1ADM stated he was not the facility's Administrator at the time of the meeting so he could not speak to what was discussed and/or reviewed during the meeting any more than the meeting notes documented above. S1ADM confirmed the facility had not held a QAPI meeting since he began as the facility's administrator. S1ADM reviewed the QAPI meeting notes and confirmed the notes indicated the facility's on-going monitoring and audits for all complaint surveys dated 06/10/2024 through 08/23/2024 showed continued compliance in all areas. S1ADM confirmed the notes also indicated monitoring and audits of all areas of deficiency from the complaint surveys dated 06/10/2024 through 08/23/2024 would continue through the end of September 2024. S1ADM confirmed he could not provide any additional documentation of monitoring and audits aside from what was provided with the meeting notes. S1ADM reviewed a list of all areas of deficiency identified during the complaint surveys dated 06/10/2024 through 08/23/2024. S1ADM discussed and reviewed all areas of deficiency identified by the survey team while onsite during the current survey with the survey team lead and confirmed if current deficiencies were found then the facility was not in compliance as it was stated during the QAPI meeting. S1ADM stated he would prefer not to confirm the facility's QA/QAPI process was ineffective.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review, the facility failed to implement an infection prevention and control progra...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review, the facility failed to implement an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the development and transmission of infection. The facility failed to ensure: 1. Proper Personal Protective Equipment (PPE) was worn by staff for 2 (#5 and #49) of 2 residents on Enhanced Barrier Precautions (EBP); and 2. Urine soiled laundry was removed from a resident's room for 1 (#87) of 27 (#4, #8, #13, #16, #18, #21, #22, #25, #26, #27, #32, #38, #42, #43, #46, #48, #49, #53, #54, #56, #58, #64, #65, #66, #85, #87, #192) residents observed during initial pool. Findings: 1. Resident #5 A review of the facility's policy titled, Enhanced Barrier Precautions, dated 05/2023 revealed, in part: Definitions: Enhanced barrier precautions refer to the use of gown and gloves for use during high-contact resident care activities. 48. High-contact care activities include: c. transferring, g. device care or use: feeding tubes Review of Resident #5's clinical record revealed she was admitted on [DATE] with diagnoses which include Gastrostomy Infection and Dysphagia. Further review of Resident #5's clinical record revealed physician order, dated 06/26/2024, for Enhanced Barrier Precautions related to Peg Tube. On 09/18/2024 at 3:42 p.m., an observation was made of S12LPN administering medications through Resident #5's peg tube. S12LPN was not wearing a gown during this high-contact procedure. On 09/18/2024 at 3:43 p.m., an interview was conducted with S12LPN. She stated Resident #5 was on Enhanced Barrier Precautions, and confirmed the signage was present on Resident #5's door. She confirmed she was administering medications through Resident #5's peg tube. She confirmed she did not wear a gown during this high-contact procedure and should have. Resident #49 Review of Resident #49's clinical record revealed he was admitted on [DATE] with diagnoses which include Pressure Ulcer of Sacral Region, Stage 4. Further review of Resident #49's clinical record revealed physician order, dated 08/26/2024, for Enhanced Barrier Precautions related to wounds. On 09/19/24 at 2:18 p.m., an observation was made of S17CNA entering Resident #49's room without donning PPE. Upon exiting Resident #49's room, an interview was conducted with S17CNA. S17CNA stated she had provided incontinence care for Resident #49 and put him in his wheelchair. She stated she did not use PPE during this high-contact procedure and should have. On 09/19/24 at 1:02 p.m., an interview was conducted with S3ADN. S3ADN confirmed staff providing direct care to residents on EBP should wear appropriate PPE (gown and gloves). 2. Resident #87 On 09/17/2024 at 11:14 a.m., an observation of Resident #87's room revealed a pile of urine soiled laundry on the floor. On 09/17/2024 at 11:24 a.m., an observation was made of a CNA leaving Resident #87's room with a clear trash bag, the urine soiled laundry remained on Resident #87's bedroom floor. On 09/17/2024 at 4:00 p.m., further observation of Resident #87's room revealed the pile of urine soiled laundry remained on the floor. On 09/17/2024 at 4:19 p.m., an interview was conducted with S19HS and S18AHS who stated CNA's were responsible for removing urine soiled laundry from residents' rooms. On 09/17/2024 at 4:26 p.m., an interview was conducted with S8CNS. S8CNS reported CNA's are responsible to pick up soiled laundry and should not leave urine soiled laundry on a resident's floor. She stated at a minimum, laundry should be picked up after each shift. She confirmed CNA morning shifts ended at 2:00 pm. S8CNS further confirmed urine soiled laundry was on the floor of Resident #87's room and it should not have been placed on the floor. On 09/19/2024 at 3:40 p.m., an interview with S16CON it was not acceptable for a Resident #87 to have urine soiled clothing on his floor all day. She confirmed this was an infection control risk.
MINOR (C)

Minor Issue - procedural, no safety impact

Staffing Information (Tag F0732)

Minor procedural issue · This affected most or all residents

Based on observation and interviews, the facility failed to ensure nurse staffing data was posted daily in a prominent location readily accessible to residents and visitors. This deficient practice ha...

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Based on observation and interviews, the facility failed to ensure nurse staffing data was posted daily in a prominent location readily accessible to residents and visitors. This deficient practice had the potential to affect any of the 88 residents residing in the facility. Findings: An observation was made on 09/19/2024 at 9:45 a.m. of the facility. No staffing data sheets observed. An interview was conducted on 09/19/2024 at 9:50 a.m. with S3ADN. She stated she was responsible for posting staffing data sheets. She stated the last daily staffing data sheet completed was 09/18/2024. An interview was conducted on 09/19/2024 at 9:55 a.m. with S1ADM. He confirmed the last daily staffing data sheet completed was 09/18/2024.
Jul 2024 5 deficiencies 1 Harm
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Pressure Ulcer Prevention (Tag F0686)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review the facility failed to provide the necessary treatment and services, consis...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review the facility failed to provide the necessary treatment and services, consistent with professional standards, to promote healing and prevent the development of new pressure ulcers by failing to ensure a resident's heels were floated as ordered for 1(#2) of 3 (#2, #R1 and #R4) residents reviewed for facility acquired pressure ulcers. This deficient practice resulted in an actual harm for Resident #2, a paraplegic with no sensation to the lower extremities, on 07/16/2024 at 8:58 a.m. when the resident was observed lying in bed with his feet resting directly on the foot board and heels not floated off the surface of the mattress. Further observations were made at 10:39 a.m., 11:51 a.m., and 1:00 p.m. when S6TN confirmed there were new areas of discoloration on both the resident's right and left heel. On 07/17/2023 at 7:25 a.m., Resident #2 was assessed by S7NP and was found to have a Deep Tissue Injury (DTI) to the left heel measuring 3.5 cm x 6.0 cm x 0 cm. Findings: Review of the undated facility policy titled Skin Program, Pressure Ulcers and Other Wounds revealed the following, in part: Risk Assessment and Routine Care for All Residents 1. All residents will be assessed for risk of impaired skin integrity at admission 3. Risk factors identified will be evaluated for possible reduction or elimination and preventative interventions implemented accordingly. Review of Resident #2's Clinical Record revealed the resident was admitted to the facility on [DATE]. Further review revealed Resident #2 had diagnoses which included Unspecified Injury at Unspecified Level of Thoracic Spinal Cord and Osteomyelitis of Vertebra Cervicothoracic Region. Review of Resident #2's admission MDS with an ARD of 06/19/2024 revealed a BIMS of 15 which indicated intact cognition. Further review revealed Resident #2 was dependent on rolling left and right and was assessed by the facility as being at risk for developing pressure ulcers. Review of Resident #2's Braden Scale Risk Assessment - For Predicting Pressure Sore Risk dated 06/13/2024 revealed the following, in part: Sensory Perception - Slightly Limited Mobility - Very Limited Braden Risk Total Score - 16 Braden Risk Level - The resident is at risk for the development of pressure ulcers Review of Resident #2's Current Physician's Orders revealed an order dated 07/08/2024 to float heels while in bed. Review of Resident #2's current Care Plan revealed the following, in part: Problem: At risk for skin impairment 06/19/2024 Moisture Associated Skin Damage Interventions: Float Heels Review of Resident #2's Physical Therapy Evaluation and Plan of Treatment dated 06/13/2024 revealed the following, in part: Current Referral - .patient underwent T3-T6 decompressive laminectomy with posterior fusion and washout .post operatively was found to have complete T4 sensory and motor level paralysis. Sensation / Sensory Processing - Impaired (loss of sensory T4 distally) Sharp / Dull = Impaired Touch / Pressure = Impaired Review of Resident #2's Nurse's Notes revealed the following, in part: 07/11/2024 at 7:10 p.m., Skin assessment complete. No new skin issues noted. On 07/16/2024 at 8:58 a.m., an observation was made of Resident #2 lying in bed with his feet resting directly on the foot board. Resident #2's heels were not floated off the mattress. On 07/16/2024 at 10:39 a.m., an observation was made of Resident #2 lying in bed with his feet resting directly on the foot board. Resident #2's heels were not floated off the mattress. On 07/16/2024 at 11:51 p.m., an observation was made of Resident #2 with S8CNA. Resident #2 was lying in bed with his feet resting directly on the foot board. Resident #2's heels were not floated off the mattress. S8CNA removed Resident #2's sock and his right heel was observed to have a large round discolored area. On 07/16/2024 at 1:00 p.m., an observation was made of Resident #2 with S6TN. Resident #2 was lying in bed with his feet resting directly on the footboard. Resident #2's heels were not floated off the mattress and he was not wearing heel boots. S6TN confirmed Resident #2's feet were resting directly on the foot board. Resident #2's heel boots were observed in his wheelchair. S6TN removed Resident #2's socks to find a large circular discolored area to Resident #2's right heel and a linear appearing discoloration to Resident #2's left heel. S6TN stated the last time she performed wound care for Resident #2 was on 07/12/2024 and the areas of discoloration were not present on the heels. S6TN confirmed no one reported the discolored areas to Resident #2's heels. On 07/17/2024 at 7:25 a.m., an observation was made of Resident #2 with S6TN and S7NP. Resident #2's feet were observed to be directly on the foot board. Resident #2's heels were not floated off the mattress and he was not wearing heel boots. S6TN confirmed Resident #2's feet were resting directly on the foot board. S6TN instructed Resident #2 to pull himself up in bed. Resident #2 attempted to pull himself up in bed with a trapeze bar and the sides of the mattress, but was unable to independently pull himself up to get his feet off the footboard. S7NP assessed both the left and right heel. She stated the right heel had a blister on it and the left heel had a DTI. S7NP measured the left foot heel discoloration. S7NP stated the left heel discoloration was a DTI which was caused by pressure. S7NP stated the DTI could have been caused by Resident #2's feet touching the bed and not wearing the heel protectors. On 07/17/2024 at 10:50 a.m., an interview was conducted with S2ADON. S2ADON stated Resident #2 cannot move his lower body at all. S2ADON stated Resident #2 would require someone to pull him over. On 07/17/2024 at 2:03 p.m., an interview was conducted with S16LPN. S16LPN stated Resident #2 required significant assistance with repositioning. S16LPN stated Resident #2 could pull himself a little to the side but needed his leg moved to turn to his side. S16LPN stated Resident #2 gets help turning to his side he can do the rest. S16LPN confirmed she cared for the resident on 07/14/2024 and stated she did not notice discoloration to his heels. On 07/17/2024 at 4:07 p.m., an interview was conducted with Resident #2. Resident #2 confirmed he could not feel his feet and did not know when they were resting directly on the footboard. Resident #2 confirmed he never refused his heel boots or requested them to be removed. Resident #2 stated does not know if the heel boots are on or not due to his lack of sensation. On 07/18/2024 at 9:07 a.m., an interview was conducted with S6TN. S6TN stated due to Resident #2's immobility of his lower body he would be at risk for pressure ulcers. S6TN stated she does not know if Resident #2 can feel his feet. S6TN stated Resident #2 can use the trapeze to pull himself up and confirmed the resident could not pull himself up enough to get his feet off of the footboard. S6TN confirmed Resident #2 required assistance with repositioning. S6TN stated if the CNAs had placed the heel protectors on Resident #2's feet the left heel DTI could have been prevented. On 07/18/2024 at 2:58 p.m., an interview was conducted with S4LPN. S4LPN confirmed she cared for Resident #2 on 07/16/2024. S4LPN stated CNAs were responsible for placing heel boots and floating heels. S4LPN stated if a resident had heel boots provided, the heel boots would be used to float the resident's heels. S4LPN stated she did not notice if Resident #2's heels were floated or in heel boots on 07/16/2024. On 07/18/2024 at 3:10 p.m., an interview was conducted with S8CNA. S8CNA confirmed she worked with Resident #2 on 07/16/2024. S8CNA stated Resident #2's feet should have been floated and confirmed the resident's heel boots were not on his feet on 07/16/2024. S8CNA stated CNAs and nurses assigned to the resident were responsible for floating the heels and putting the heel boots on. S8CNA confirmed Resident #2 was not wearing his heel boots when she arrived for her shift at 6:00 a.m. On 07/18/2024 at 3:37 p.m., an interview was conducted with S1DON. S1DON was made aware of the aforementioned findings. S1DON confirmed Resident #2's feet should not have been on the footboard of the bed. S1DON stated she expected for a resident who was ordered to have heels floated to have the heels floated at all times while in bed.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0558 (Tag F0558)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to ensure a resident received services in the facility ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to ensure a resident received services in the facility with reasonable accommodation of needs for 1 (#3) of 3 (#1, #2 and #3) sampled residents. The facility failed to ensure Resident #3's request to get out of bed was honored in a timely fashion. Findings: Review of Resident #3's Clinical Record revealed the resident was admitted to the facility on [DATE] and had diagnoses which included Cerebral Infarction and Primary Disorders of Muscles. Review of Resident #3's admission MDS with an Assessment Reference Date of 06/12/2024 revealed the resident had a BIMS score of 15, which indicated intact cognition. Further review revealed Resident #3 was dependent on transfers. Review of Resident #3's current Care Plan revealed the following, in part: Problem: ADLs: Requires assistance with ADL's related to Impaired Mobility Interventions: Transfers: Requires a mechanical lift On 07/17/2024 at 9:36 a.m., an interview was conducted with Resident #3. Resident #3 was lying in her bed. Resident #3 stated around 6:20 a.m. she told S18CNA she wanted to get out of bed. Resident #3 stated S18CNA told her she would get her up after breakfast. On 07/17/2024 at 9:43 a.m., an interview was conducted with S18CNA. S18CNA confirmed Resident #3 asked to get out of bed around 6:00 a.m. S18CNA stated Resident #3 required two person assist with transfers. She confirmed she had not transferred Resident #2 as requested. On 07/17/2024 at 9:45 a.m., an observation was made of S18CNA entering the resident's room with another CNA to transfer Resident #3 out of bed. On 07/17/2024 at 10:50 a.m., an interview was conducted with S2ADON. S2ADON was notified of the aforementioned findings. S2ADON confirmed a resident requesting to get out of bed at approximately 6:20 a.m. and not getting up until after 9:45 a.m. was unacceptable. On 07/18/2024 at 3:37 p.m., an interview was conducted with S1DON. S1DON confirmed a resident should be transferred out of bed upon request. S1DON was made aware of the aforementioned findings. S1DON confirmed Resident #3 should have been transferred out of bed sooner and the amount of time it took to get her out of bed was unacceptable.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to ensure residents who were unable to carry out activ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to ensure residents who were unable to carry out activities of daily living received necessary services to maintain good hygiene for 1 (#3) of 3 (#1, #2, and #3) sampled residents reviewed for ADLs. The facility failed to ensure Resident #3 received incontinence care timely. Findings: Review of the undated facility policy titled, Incontinence Programs revealed the following, in part: (3) Check and Change Staff Involvement: Monitor for incontinent episodes and provide incontinence care Suggested Interventions: 1. Provide Incontinence care on a predetermined schedule and as needed. Review of Resident #3's Clinical Record revealed the resident was admitted to the facility on [DATE] and had diagnoses which included Cerebral Infarction and Primary Disorders of Muscles. Review of Resident #3's admission MDS with an Assessment Reference Date of 06/12/2024 revealed the resident had a BIMS score of 15, which indicated intact cognition. Further review revealed Resident #3 was dependent for toileting hygiene and was substantial/maximum assistance with rolling left and right in the bed. Review of Resident #3's current Care Plan revealed the following, in part: ADLs: Requires assistance for toileting On 07/15/2024 at 8:31 a.m., an interview was conducted with Resident #3. Resident #3 stated she was aggravated because her gown and the pillow on her left side were wet. Resident #3 stated the last time she was changed was at 5:00 a.m. On 07/15/2024 at 8:54 a.m., an observation was made of S17LPN performing incontinent care for Resident #3. S17LPN touched Resident #3's under pad and confirmed it was wet with urine. S17LPN confirmed Resident #3's brief was really damp. On 07/15/2024 at 9:20 a.m., an observation was made of CNAs preparing to transfer Resident #3. S19CNA touched the pillow on Resident #3's left side and confirmed it was wet with urine. On 07/16/2024 at 8:38 a.m., an interview was conducted with Resident #3. Resident #3 stated the last time her brief was changed was at 1:30 a.m. Resident #3 stated she has been wet since 6:00 a.m. and no one had come to change her. On 07/16/2024 at 8:55 a.m., an interview was conducted with S18CNA. S18CNA confirmed she came on her shift a little after 6:00 a.m. S18CNA confirmed she had not changed Resident #3's brief. S18CNA stated residents should be changed every two hours. S18CNA confirmed Resident #3's brief was not changed within two hours. On 07/17/2024 at 10:50 a.m., an interview was conducted with S2ADON. S2ADON was made aware of the aforementioned observations of Resident #3. S2ADON confirmed residents should have incontinence checks performed every 2 hours and changed as needed. On 07/18/2024 at 3:37 p.m., an interview was conducted with S1DON. S1DON was made aware of the aforementioned observations of Resident #3. S1DON stated incontinence checks should be conducted every 2 hours and incontinence care provided as needed.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to maintain accurate records in accordance with accepted professional...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to maintain accurate records in accordance with accepted professional standards and practices for 1 (#R3) of 3 (#3, #R2, and #R3) residents reviewed for diabetes. Findings: Review of Resident #R3's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnoses, which included Diabetes. Review of Resident #R3's Yearly Minimum Data Set with an Assessment Reference Date of 07/01/2024 revealed he had a BIMS of 10, which indicated he was moderately cognitively impaired. Review of Resident #R3's current Physician Orders revealed the following, in part: Humalog 100 Unit/Ml Kwikpen Blood Glucose AC and HS If FSBS 0-199=0Units, 200-250=2Units SQ, 251-300= 4Units SQ, 301-350= 6Units SQ, 351-400= 8Units SQ, greater than 400, administer 12 units and notify MD. Start date 05/04/2024. Review of Resident #R3's July 2024 Medication Administration Record (MAR) revealed the following, in part: July 5th-7:00 a.m.-BG 150, box checked that insulin was administered by S4LPN. July 5th-5:00 p.m.-BG 184, box checked that insulin was administered by S4LPN. July 7th-7:00 a.m.-BG 100, box checked that insulin was administered by S5LPN. July 7th-5:00 p.m.-BG 146, box checked that insulin was administered by S5LPN. July 8th-12:00 p.m.-BG 177, box checked that insulin was administered by S5LPN. July 8th-5:00 p.m.-BG 76, box checked that insulin was administered by S4LPN. July 9th-7:00 a.m.-BG 186, box checked that insulin was administered by S4LPN. July 9th-12:00 p.m.-BG 115, box checked that insulin was administered by S4LPN. July 9th-5:00 p.m.-BG 122, box checked that insulin was administered by S4LPN. July 10th-5:00 p.m.-BG 171, box checked that insulin was administered by S3LPN. July 11th-12:00 p.m.-BG 129, box checked that insulin was administered by S3LPN. July 12th-7:00 a.m.-BG 161, box checked that insulin was administered by S3LPN. July 12th-12:00 p.m.-BG 145, box checked that insulin was administered by S3LPN. July 13th-12:00 p.m.-BG 97, box checked that insulin was administered by S5LPN. On 07/17/2024 at 12:50 p.m., an interview was conducted with Resident #R3. He verified he was a diabetic. He stated the nurses checked his blood glucose levels before meals and at night. He stated they told him what his blood glucose results were and did not administer insulin unless his blood glucose was 200 or higher. On 07/17/2024 at 12:30 p.m., an interview was conducted with S3LPN. She reviewed Resident #R3's July 2024 MAR. She confirmed Resident #R3's MAR indicated she gave insulin to Resident #R3 when his blood glucose levels were below 200. She confirmed this was a documentation error and she had not administered insulin to Resident #R3 for blood glucose results lower than 200. She confirmed medications should not be documented as given if they were not administered. On 07/17/2024 at 3:00 p.m., an interview was conducted with S4LPN. She reviewed Resident #R3's July 2024 MAR. She confirmed Resident #R3's MAR indicated she gave insulin to Resident #R3 when his blood glucose levels were below 200. She confirmed this was a documentation error and she had not administered insulin to Resident #R3 for blood glucose results lower than 200. She confirmed medications should not be documented as given if they were not administered. On 07/17/2024 at 3:54 p.m., an interview was conducted with S1DON. She reviewed Resident #R3's July 2024 MAR and the findings mentioned above. She verified per Resident #R3's sliding scale, he should not receive insulin unless his blood glucose was 200 or above. She confirmed insulin should not be documented as given if it was not administered.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review, the facility failed to maintain an infection prevention and control program...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the development and transmission of infection 2 (#2 and #R1) of 5 (#1, #2, #3, #R1, and #R4) residents reviewed for repositioning. The facility failed to ensure: 1. Staff wore proper Personal Protective Equipment while providing care to Resident #2 and #R1, residents on Enhanced Barrier Precautions; 2. Staff did not hang a urinary drainage bag above the level of Resident #2's bladder during a transfer; and 3. Staff performed proper hand hygiene during the care of Resident #R1. Findings: Review of the facility policy titled Enhanced Barrier Precautions with no date, revealed the following, in part: Enhanced barrier precautions refer to the use of gowns and gloves for use during high contact resident care activities for residents known to be colonized and infected with a MDRO as well as those at increased risk of MDRO acquisition (e.g. residents with wounds or indwelling medical devices). 3. Implementation of Enhanced Barrier Precautions a. Gowns and gloves will be available outside of the resident's room 4. High-contact resident care activities include: f. Changing briefs or assisting in with toileting g. Device care or use: central lines, urinary catheters, feeding tubes, tracheostomy tubes h. Wound care: any skin opening requiring a dressing Review of the Enhanced Barrier Precautions sign posted on resident doors revealed the following, in part: Doctors and Staff Must: Wear gloves and a gown for the following High-Contact Resident Care Activities: Changing briefs Device care or use: central line, urinary catheter, feeding tube, tracheostomy Wound Care: any skin opening requiring a dressing Review of the facility policy titled Hand Hygiene with no date, revealed the following, in part: Policy: Staff involved in direct resident contact will perform proper hand hygiene procedures to prevent the spread of infection to other personnel, residents, and visitors. Policy Explanation and Compliance Guidelines: 2. Additional Considerations: a. The use of gloves does not replace hand washing. Wash hands before donning and removing gloves. Resident #2 Review of Resident #2's Clinical Record revealed the resident was admitted to the facility on [DATE]. Review of Resident #2's Physician's Orders revealed the following, in part: 06/26/2024 Enhanced Barrier Precautions R/T Wounds / Foley Catheter On 07/15/2024 at 1:54 p.m., an observation was made of Resident #2. A sign for Enhanced Barrier Precautions was posted on Resident #2's door. S14CNA and S13CNA were observed preparing to lift Resident #2 from the wheelchair to the bed without wearing gowns. S14CNA placed Resident #2's urinary drainage bag above the bladder near the resident's right shoulder on the spreader bar of the mechanical lift. Resident #2 was lifted from the wheelchair and placed into the bed. S14CNA removed the urinary drainage bag from the spreader bar of the mechanical lift and hung it on the side of the bed. On 07/15/2024 at 2:01 p.m., an interview was conducted with S13CNA. S13CNA confirmed Resident #2 was on Enhanced Barrier Precautions. S13CNA confirmed a gown was not worn during the transfer. S13CNA confirmed she should have worn a gown. On 07/15/2024 at 2:03 p.m., an interview was conducted with S14CNA. S14CNA observed the Enhanced Barrier Precautions sign on Resident #2's door and confirmed the resident was on Enhanced Barrier Precautions. S14CNA stated if a resident is on Enhanced Barrier Precautions a gown should be worn. S14CNA confirmed a gown was not worn during the transfer of Resident #2 and confirmed she should have. S14CNA confirmed she placed Resident #2's urinary drainage bag on the spreader bar of the mechanical lift and it was over the level of the bladder. On 07/17/2024 at 7:50 a.m., an observation was made of S6TN and S15CNA performing wound care on Resident #2. S6TN performed wound care to Resident #2's sacrum while S15CNA was supporting the resident on the right side. Neither S6TN nor S15CNA were wearing a gown. On 07/17/2024 at 7:55 a.m., an interview was conducted with S6TN. S6TN observed the Enhance Barrier Precaution sign on Resident #2's door. S6TN confirmed the resident was on Enhanced Barrier Precautions. S6TN confirmed she and S15CNA were not wearing gowns during Resident #2's wound care. S6TN confirmed she should have worn a gown. Resident #R1 Review of Resident #R1's Clinical Record revealed the resident was admitted to the facility on [DATE]. Review of Resident #R1's current Physician's Orders revealed the following, in part: 06/06/2024 Enhanced Barrier Precautions R/T: Foley Catheter and Wound On 07/14/2024 at 3:29 p.m., an observation was made of Resident #R1. A sign for Enhanced Barrier Precautions was posted on Resident #R1's door. S11CNA entered the room, applied gloves, and pulled the resident's sheet down and gown up. Bowel movement was noted to have leaked from Resident #R1's ostomy appliance. S11CNA proceeded to wipe the bowel movement from Resident R1's abdomen. S12CNA entered the room, applied gloves, and began assisting S11CNA with the brief change. S11CNA placed the wipes in the brief, discarded the brief, removed and discarded her gloves in the trash can. S11CNA applied new gloves without performing hand hygiene. S11CNA proceeded to perform peri-care on Resident #R1. S11CNA and S12CNA applied a clean brief to Resident #R1. S10LPN entered the room, applied gloves, removed Resident #R1's ostomy appliance, discarded it into the trash can, removed her gloves and discarded them in the trash. S10LPN applied new gloves and did not perform hand hygiene. S10LPN applied a new ostomy appliance to Resident #R1's stoma. Neither S10LPN, S11CNA, nor S12CNA wore a gown during the care of Resident #R1. On 07/14/2024 at 3:45 p.m., an interview was conducted with S10LPN. S10LPN confirmed she did not perform hand hygiene when she removed her soiled gloves and before applying clean gloves. S10LPN confirmed Resident #R1 was on Enhanced Barrier Precautions. S10LPN confirmed gowns should be worn for residents on Enhanced Barrier Precautions during any bedside care. S10LPN confirmed she and none of the staff in the room wore a gown during the care of Resident #R1. On 07/14/2024 at 3:51 p.m., an interview was conducted with S11CNA. S11CNA confirmed the sign on Resident #R1's door indicated the resident was on Enhanced Barrier Precautions and a gown should be worn during care. S11CNA confirmed she did not wear a gown during the care of the resident. S11CNA confirmed she did not perform hand hygiene when she removed her soiled gloves and before applying clean gloves. On 07/14/2024 at 3:52 p.m., an interview was conducted with S12CNA. S12CNA confirmed the sign on Resident #R1's door indicated the resident was on Enhanced Barrier Precautions and a gown should have been worn during bedside care. S12CNAconfirmed she was not wearing a gown during the care of Resident #R1. On 07/17/2024 at 10:50 a.m., an interview was conducted with S2ADON. S2ADON confirmed residents on Enhanced Barrier Precautions required staff to wear gowns when providing high contact resident care such as incontinent care, wound care, or transfers. S2ADON confirmed Residents #2 and #R1 were on Enhanced Barrier Precautions. S2ADON confirmed hand hygiene should be performed after staff remove soiled gloves and before donning clean gloves S2ADON confirmed a urinary drainage bag should never be above the resident's bladder. S2ADON stated if a urinary drainage bag goes above the bladder, urine can go back into the bladder and cause infection. On 07/18/2024 at 3:37 p.m., an interview was conducted with S1DON. S1DON stated residents with wounds, catheters, or infections are placed on Enhanced Barrier Precautions. S1DON stated gowns should be worn during the care of residents on Enhanced Barrier Precautions. S1DON confirmed the urinary drainage bag should never go above the level of the bladder. S1DON stated if the drainage bag goes above the bladder, urine can backflow into the bladder and cause a urinary tract infection.
Jun 2024 13 deficiencies 3 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Quality of Care (Tag F0684)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure a resident received treatment and care in accordance with p...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure a resident received treatment and care in accordance with professional standards of practice by failing to ensure device site care orders were obtained and clarified for 2 (#1 and #3) of 5 (#1, #2, #3, #5, and #6) residents reviewed for indwelling devices. This deficient practice resulted in an Immediate Jeopardy situation on 05/02/2024 when Resident #1 was admitted to the facility with a Percutaneous Endoscopic Gastrostomy (PEG) tube and a nephrostomy tube. Upon Resident #1's admission, the facility failed to ensure orders were obtained and entered for site monitoring and dressing changes. This resulted in Resident #1 receiving no dressing changes or site monitoring for the PEG and nephrostomy sites from admission through 05/12/2024. On 05/12/2024, Resident #1 was transferred to the local emergency room for an elevated temperature and altered mental status. Resident #1's hospital diagnoses included Sepsis, Nephrostomy associated Urinary Tract Infection (UTI), and Infected PEG tube. S1ADM and S2DON were notified of the Immediate Jeopardy situation on 06/05/2024 at 5:17 p.m. The Immediate Jeopardy was removed on 06/06/2024 at 8:20 p.m., as confirmed by onsite verification through observations, interviews, and record reviews. The facility implemented an acceptable Plan of Removal (POR) prior to the survey exit. The deficient practice continued at more than minimal harm for the residents who were admitted or readmitted to the facility. Findings: Review of the facility's Standing Orders revised on 07/07/2023 included: Peg Care: Clean daily with soap and water. Notify NP/MD if any purulent drainage. Review of the facility's undated policy titled admission Orders revealed the following, in part: Policy Explanation and Compliance Guidelines: 1. The written orders should include at a minimum: c. Routine care orders 2. The orders should allow facility staff to provide essential care to the resident consistent with the resident's mental and physical status on admission. Review of the facility's undated policy titled Nephrostomy and Cystostomy Tube Care and Maintenance revealed the following, in part: Policy Explanation and Compliance Guidelines: 2. The care and maintenance of nephrostomy tubes shall be in accordance with physician orders. The orders shall specify the type and frequency of dressing changes and emptying of collection bags along with any special instructions. Resident #1 Review of Resident #1's clinical record revealed she was admitted to the facility on [DATE] with diagnoses which included Quadriplegia and Traumatic Brain Injury. Review of Resident #1's Physician's Orders, Medication Administration Record (MAR), Treatment Administration Record (TAR), and Nurses' Notes, all dated May 2024, revealed no documentation of PEG tube site care, nephrostomy tube site care, or that monitoring had been completed. Review of Resident #1's Hospital Medical Records, dated 05/12/2024, revealed the following, in part: -Temperature 101.2 -Medical Decision Making Diagnoses: Sepsis, Severe Sepsis, Septic Shock, Nephrostomy associated UTI, infected PEG tube, and Pneumonia. -Patient had a bandage over the left nephrostomy tube that appeared old and crusted. There was also purulent discharge around the PEG site. -Physical Exam: Abdominal: Peg tube in left upper abdomen. There is some purulent type drainage from this. Genitourinary: There is a nephrostomy tube in the left flank. This is covered with a bandage that appears to be quite old. It was crusted and peeling from the skin. There was purulent drainage on the bandage that was dried. Review of Resident #1's Hospital Medical Records dated 05/14/2024 revealed the following, in part: Wound cultures from PEG site growing staph and gram negative rods. Continue Cefepime and Vancomycin. Urinary Tract Infection associated with nephrostomy catheter-urinalysis consistent with UTI. On 06/04/2024 at 8:47 a.m., an interview was conducted with the Case Manager of the local emergency department. She stated Resident #1, a nonverbal resident, was transferred from the facility to the hospital in early May 2024. She stated Resident #1 presented to the hospital with purulent drainage around her PEG tube site and a dressing over the nephrostomy tube site that was old and crusted. On 06/04/2024 at 12:30 p.m., an interview was conducted with S2DON. She stated she was unaware who was responsible for PEG and nephrostomy dressing changes or where it was charted. On 06/04/2024 at 2:02 p.m., an interview was conducted with S6LPN, who provided care to Resident #1 in May 2024. She verified Resident #1 was admitted to the facility with a PEG and nephrostomy tube. She stated floor nurses were responsible for changing PEG site dressings and the wound care nurse was responsible for changing nephrostomy site dressings. She verified there was no order for Resident #1 to have PEG site monitoring or care. She stated if she provided care to Resident #1's PEG site she would have documented it in the nurse's notes. She stated she was unaware if Resident #1 had nephrostomy site care orders since wound care was responsible. She confirmed she did not change Resident #1's nephrostomy site dressing while she was admitted in May and stated if she would have, she would have documented it in the nurse's notes. On 06/05/2024 at 9:23 a.m., an interview was conducted with S14WC. She stated floor nurses were responsible for changing the dressings on PEG tubes and nephrostomy tubes. She stated all residents had to have a split gauze over the site if they had a PEG tube. She stated the facility had a standing order for PEG tube site care the nurses could enter in the resident's electronic medical record. She stated after the standing order was entered by the nurse, the dressing change would populate on the MAR for the nurses to complete. She stated she was not sure how often nephrostomy tube site dressings were changed because she was not responsible for nephrostomy tube sites. She confirmed she did not change Resident #1's PEG tube or nephrostomy tube dressings while the resident was admitted in May. On 06/06/2024 at 9:53 a.m., an interview was conducted with S5LPN, who provided care to Resident #1 in May 2024. She stated Resident #1 was admitted to the facility with a PEG and nephrostomy tube. She stated she did not know who was responsible for completing nephrostomy site dressing changes. She stated the floor nurses completed PEG site dressing changes. She confirmed she did not change the dressing to Resident #1's nephrostomy site while she was admitted in May. She stated if she completed site care it would have been documented in the residents MAR. She stated S15ADON or S16UM were responsible for entering orders for newly admitted residents. She verified orders should have been entered on admit for PEG and nephrostomy site care. She confirmed when no orders were entered, the floor nurses should have called and obtained an order to care for Resident #1's PEG site and nephrostomy tube site. On 06/06/2024 at 10:38 a.m., an interview was conducted with S11LPN, who provided care to Resident #1 in May 2024. She stated Resident #1 was admitted to the facility with a PEG and nephrostomy tube. She stated wound care nurses were responsible for PEG tube and nephrostomy tube dressing changes. She confirmed she did not change Resident #1's PEG tube or nephrostomy tube dressings while she was admitted in May. She stated if site care was performed, it would have been documented in the residents MAR or TAR. She confirmed all residents with PEG tubes and nephrostomy tubes should have orders to monitor the site and change the dressings. On 06/06/2024 at 1:42 p.m., an interview was conducted with S13LPN, who provided care to Resident #1 in May 2024. She stated Resident #1 was admitted to the facility with a PEG and nephrostomy tube. She stated she never completed a full skin assessment on Resident #1 since she worked overnight. She stated floor nurses were responsible for PEG tube and nephrostomy tube dressing changes. She confirmed she did not change Resident #1's PEG tube and nephrostomy tube dressings while she was admitted in May. She stated dressing changes were documented in the resident's MAR. She stated for any indwelling device, there should be an order to monitor the site and change the dressing. She stated if a resident did not have an order for site care or monitoring, the floor nurse should call the doctor and obtain an order because care would need to be provided to the site(s). On 06/05/2024 at 11:00 a.m., an interview was conducted with S16UM. She stated for residents who had PEG tubes and nephrostomy tubes, there would be an order which read, Monitor site q (every) shift. She stated nurses should monitor those sites for redness, swelling, tenderness, and drainage. She stated floor nurses were responsible for changing dressings to PEG tube and nephrostomy tube sites. She stated all residents who had PEG tubes had a split gauze dressing to the site. She stated nurses should change PEG tube dressings daily and as needed. She stated orders for nephrostomy dressing changes would come from the doctor. She stated it was the floor nurses responsibility to change the nephrostomy dressing as ordered. On 06/05/2024 at 11:22 a.m., an interview was conducted with S15ADON. She stated the floor nurse was responsible for site care and dressing changes to all indwelling devices, including PEG and nephrostomy tubes. She stated wound care nurses were responsible for wounds only. She stated she was responsible for putting the admission orders in for Resident #1. She stated she did not receive orders to change the dressing for Resident #1's nephrostomy tube upon admission. She confirmed she should have called the doctor to obtain orders for the nephrostomy tube dressing changes and did not. She stated she did not enter orders to monitor the sites for Resident #1's PEG tube and nephrostomy tube and should have. On 06/05/2024 at 2:38 p.m., an interview was conducted with S2DON. She stated S15ADON or S16UM were responsible for putting in orders for newly admitted residents. She stated any resident who had an indwelling device, such as a PEG tube or nephrostomy tube needed to have orders to monitor the site and orders for dressing changes. She stated it was the floor nurses responsibility to change PEG tube and nephrostomy tube dressings. She reviewed Resident #1's physician orders and confirmed the resident did not have orders to monitor the sites or change the dressings for the PEG tube and nephrostomy tube sites. She confirmed when an order was not obtained or entered into the residents electronic medical record, it did not populate in the MAR or TAR for the nurses to complete. She confirmed there was no documentation Resident #1's PEG site and nephrostomy site had been monitored and dressing changes performed. She stated Resident #1's nephrostomy site and PEG site should have been monitored and any concerns reported to the Nurse Practitioner. She confirmed Resident #1 should have had dressing changes completed to the PEG and nephrostomy tube sites. Resident #3 Review of Resident #3's clinical record revealed he was admitted to the facility on [DATE] with diagnoses which included Paraplegia and Neuromuscular Dysfunction of Bladder. Review of Resident #3's Quarterly MDS with an ARD of 05/02/2024 revealed the resident had a BIMS of 12, which indicated he was moderately cognitively impaired. Review of Resident #3's Physician's Orders, Medication Administration Record (MAR), Treatment Administration Record (TAR), and Nurses' Notes, all dated February 2024, revealed no documentation of PEG tube site care, nephrostomy tube site care, or that monitoring had been completed. Review of Resident #3's Nurses Notes, dated February 2024, revealed no documentation nephrostomy tube site care or monitoring had been completed. Further review revealed on 02/18/2024 at 9:05 a.m., S12LPN wrote Resident #3's nephrostomy tube was out. The resident stated it had been in for 2 ½ weeks but had not been connected to a drainage bag and was not in use. He denied being in pain and the on call Nurse Practitioner was notified. On 06/05/2024 at 10:10 a.m., an interview was conducted with Resident #3. Resident #3 was fully oriented and able to carry on an appropriate conversation. He stated he had a nephrostomy tube that got pulled out accidentally a few months ago. He stated the nephrostomy tube had been inserted for a few weeks when it came out. He stated the wound care nurse changed the dressing to the nephrostomy site a few times when she was completing his wound care dressing changes because the dressing was crusty and nasty. He stated the nurses did not know they were responsible for changing his nephrostomy tube dressing. He stated the nurses who took care of him did not look at the dressing at all while he had the nephrostomy tube. He stated the nurses thought the wound care nurse was changing the dressing, but if he did not have pressure ulcers, it would have never gotten changed. On 06/05/2024 at 10:50 a.m., an interview was conducted with S14WC. She stated Resident #3 had a nephrostomy tube a few months ago. She stated it was the floor nurses responsibility to change the nephrostomy tube dressings. She stated she remembered changing Resident #3's nephrostomy tube dressing a few times while she was changing his pressure ulcer dressings. She stated she could not recall if there was drainage on the dressing when she changed it. She stated when she did change Resident #3's nephrostomy dressing, she verbally notified the nurse. On 06/05/2024 at 11:30 a.m., an interview was conducted with S6LPN. She stated Resident #3 was completely oriented. She stated Resident #3 had a nephrostomy tube but she did not know when it was taken out. She stated she never changed Resident #3's nephrostomy tube dressing. She stated if she needed to change a dressing she would know because there would be an order for the nurse to change the dressing in the resident's chart. She stated there were no orders to change Resident #3's nephrostomy dressing. On 06/06/2024 at 9:43 a.m., an interview was conducted with S5LPN. She stated Resident #3 was completely oriented. She stated he had a nephrostomy tube but it had been out for a few months. She stated she never changed Resident #3's nephrostomy tube dressing while he had the nephrostomy tube in place. She stated she was unsure who changed the nephrostomy tube dressings. On 06/10/2024 at 3:10 p.m., an interview was conducted with S2DON. She reviewed Resident #3's physician orders from February 2024. She confirmed Resident #3 had a nephrostomy tube during February 2024 and there were no orders to monitor the nephrostomy site or provide dressing changes to it. She verified without a Physician's order, it would not populate on the MAR/TAR for the nurses to change the dressing. She confirmed there was no documentation wound care was performed to Resident #3's nephrostomy tube site while the tube was in place.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure a cognitively impaired resident, who exhibited exit-seeking...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure a cognitively impaired resident, who exhibited exit-seeking behaviors, was adequately supervised to prevent unsafe wandering and elopement for 1 (#7) of 2 (#7 and #8) residents reviewed with wander guards. This deficient practice resulted in an immediate jeopardy situation for Resident #7, a severely cognitively impaired resident with exit seeking behaviors, on the morning of 05/20/2024. At approximately 9:05 a.m., a Good Samaritan alerted the facility that Resident #7 was in a parking lot. After being alerted to Resident #7's elopement from the facility, staff located the resident in a parking lot, 1.1 miles away from the facility, across a high trafficked four-lane divided highway next to the interstate. The facility implemented corrective actions which were completed by 05/28/2024, prior to the State Agency's investigation, thus it was determined to be a Past Noncompliance citation. Findings: Review of the clinical record for Resident #7 revealed he was admitted to the facility on [DATE] with diagnoses of Other Neurological Conditions, Aphasia, Cerebral Vascular Accident, Alcohol Use Unspecified with Withdrawal and Encephalopathy. Review of the Admit 5 day Assessment MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 02/27/2024, revealed Resident #7 had a BIMS (Brief Interview for Mental Status) of 4 which indicated severe cognitive impairment. Further review revealed Resident #7 wore a wander guard daily. Review of the Elopement Risk assessment dated [DATE] revealed Resident #7 had an Elopement Risk Score of 11. A score of 9 or greater indicated the resident was at risk for elopement. Resident #7 had intermittent confusion and wandered around the facility. Resident #7 required assistance with ambulation. A wander guard was placed for safety. Review of the current Care Plan for Resident #7 revealed the following: Start Date: 02/06/2024- Resident is at risk for elopement. Updated: 05/01/2024- Resident noted removing wander guard. Wander guard replaced. Updated: 05/20/2024- Resident was observed walking in the parking lot at a fast food chain with a bag of clothes. Intervention: 04/22/2024- Q1 hour checks 05/1/2024- Electric monitoring device attached to resident's wheelchair due to him removing off of person 05/20/2024- Resident assisted back to the facility by staff, kept in high traffic areas and relocated to a facility with a secure unit. Review of the Nurse's Notes for Resident #7 revealed the following: 04/22/2024 at 7:59 p.m.- Nurse found Resident #7 in room with window open. Resident #7 had wheelchair folded up and was trying to shove wheelchair through window. Nurse asked resident what he was doing and Resident #7 stated, I am leaving. Situation was reported to NP and DON. Resident #7 was moved closer to nurse's station and hourly checks were implemented. Signed by S16UM. 04/23/2024 at 12:10 p.m.- Resident #7 requires redirection when attempting to wander off unit. Signed by S19LPN. 05/01/2024 at 2:27 p.m.- Resident #7 was noted removing wander guard from leg. Staff aware and replaced wander guard. Signed by S20MDS. 05/20/2024 at 9:45 a.m.- Visitor came into the facility and spoke with S17UC. He asked if the facility had a resident by the name of Resident #7. Visitor stated there was a man at a fast food chain who identified himself as Resident #7. DON and three other nursing staff left in private vehicles. Upon arrival, Resident #7 was observed walking in the parking lot with a bag of clothes and a plastic shower rod (as if it were a cane). Resident #7 was brought back to the facility. Wander guard was not on Resident #7. Resident #7 was placed in a high traffic area near the main nurse's station. Resident #7 was transferred to sister facility. Signed by S2DON. 05/20/2024 at 12:03 p.m.- Resident #7 keeps repeating, I want to get out of here. Signed by S16UM. Review of a written statement from S18LPN revealed the following: On 05/20/2024, I made rounds on residents. Resident #7 at 7:00 a.m. was in room and in bed. At 8:00 a.m. I saw Resident #7 ambulating down the hall and I assumed he was going to the dining room for breakfast. Review of a written statement from S17UC revealed the following: On 05/20/2024, around 8:45 a.m. Resident #7 came to the Nurse's Station to leave. I redirected him down the hall. I observed him going down the hall. Review of the facility's Incident Reports revealed Resident #7 was found off of the facility's premises on 05/20/2024 at 9:05 a.m. by a Good Samaritan. On 06/06/2024 at 5:45 p.m., an interview was conducted with S17UC. She stated Resident #7 frequently stated he wanted to leave the facility. She stated Resident #7 kept taking his wander guard off so facility staff placed it on his wheelchair. She stated on the morning of 05/20/2024, Resident #7 attempted to get out of the front door while sitting in his wheelchair. She stated the alarm went off and the doors locked so the resident could not get out of the building. She stated Resident #7 went to her and told her he wanted to leave. She stated she walked Resident #7 back to his room which was the last time she saw him. On 06/06/2024 at 5:48 p.m., an interview was conducted with S16UM. She stated Resident #7 frequently made comments he wanted to leave the facility. She stated Resident #7's wander guard was placed on his wheelchair because he kept taking it off of his ankles. She stated on the morning of 05/20/2024 around 8:30 a.m. a Good Samaritan entered the facility and notified them Resident #7 was off premises at a nearby fast food chain's parking lot. On 06/06/2024 at 2:20 p.m., an interview was conducted with S2DON. She confirmed Resident #7 eloped from the facility on 05/20/2024. She confirmed Resident #7 left the facility grounds and was found by a Good Samaritan over a mile away from the facility after being gone for an undetermined amount of time. She confirmed the Good Samaritan came to the facility to let them know the location of their resident. On 06/06/2024 at 6:45 p.m., an interview was conducted with S1ADM. He stated staff relied on the wander guard to prevent elopement. He confirmed Resident #7 left the building and the facility's premises without being noticed or without staff realizing. He confirmed there had not been enough supervision present to prevent Resident #7's elopement and should have been. The facility had implemented the following actions to correct the deficient practice: 1.) 05/20/2024-Resident was returned to the facility safely. Head-to-toe assessment was performed, resident without injury. 2.) 05/20/2024- Resident was placed in high traffic area by unit clerk in line of site and was later transferred to another facility with a secure unit. 3.) 05/21/2024- All residents with wander guards were assessed to ensure wander guards were in place and functioning properly. Staff was in-serviced on hourly census checks for residents at risk for elopements. 4.) 05/21/2024- Nursing staff to perform hourly census checks for residents with wander guards. DON/Designee to perform weekly checks for wander guard functionality, elopements are discussed weekly in high-risk meeting. The elopement binders are reviewed weekly. Throughout the survey from 06/04/2024 to 06/10/2024, staff were observed making frequent rounds. Observations were made of the front door alarming and staff responding appropriately. Interviews with random staff revealed staff had received training on elopement and the importance to ensure all residents with wander guards had them on and were checked hourly.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Administration (Tag F0835)

Someone could have died · This affected 1 resident

Based on interviews and record reviews, the facility failed to be administered in a manner that enabled it to use its resources effectively and efficiently by failing to ensure all admission orders we...

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Based on interviews and record reviews, the facility failed to be administered in a manner that enabled it to use its resources effectively and efficiently by failing to ensure all admission orders were obtained, clarified, and entered into the resident's electronic medical record. The facility failed to ensure Resident #1 had physician orders for PEG and nephrostomy site care. This deficient practice resulted in an Immediate Jeopardy situation on 05/02/2024 when Resident #1 was admitted to the facility with a Percutaneous Endoscopic Gastrostomy (PEG) tube and a nephrostomy tube. Upon Resident #1's admission, the facility failed to ensure orders were obtained and entered for site monitoring and dressing changes. This resulted in Resident #1 receiving no dressing changes or site monitoring for the PEG and nephrostomy sites from admission through 05/12/2023. On 05/12/2024, Resident #1 was transferred to the local emergency room for an elevated temperature and altered mental status. Resident #1's hospital diagnoses included Sepsis, Nephrostomy associated Urinary Tract Infection (UTI), and Infected PEG tube. S1ADM and S2DON were notified of the Immediate Jeopardy situation on 06/05/2024 at 5:17 p.m. The Immediate Jeopardy was removed on 06/06/2024 at 8:20 p.m., as confirmed by onsite verification through observations, interviews, and record reviews. The facility implemented an acceptable Plan of Removal (POR) prior to the survey exit. The deficient practice continued at more than minimal harm for the residents who were admitted or readmitted to the facility. Findings: Cross Reference F684 On 06/04/2024 at 12:30 p.m., an interview was conducted with S2DON. She stated she was unaware who was responsible for PEG and nephrostomy dressing changes or where it was charted. On 06/05/2024 at 11:00 a.m., an interview was conducted with S16UM. She stated for residents who had PEG tubes and nephrostomy tubes, there would be an order which read, Monitor site q shift. She stated nurses should monitor those sites for redness, swelling, tenderness, and drainage. She stated floor nurses were responsible for changing dressings to PEG tube and nephrostomy tube sites. She stated all residents who had PEG tubes had a split gauze dressing to the site. She stated nurses should change PEG tube dressings daily and as needed. She stated orders for nephrostomy dressing changes would come from the doctor. She stated it was the floor nurses responsibility to change the nephrostomy dressing as ordered. She stated every morning herself, S14WC, S15ADON and S2DON met together for a morning meeting and discussed all newly admitted residents and reviewed their orders to ensure they were appropriate. On 06/05/2024 at 11:22 a.m., an interview was conducted with S15ADON. She stated she was responsible for putting the admission orders in for Resident #1 and ensuring they were correct. She stated she did not receive orders to change the dressing for Resident #1's nephrostomy tube upon admission. She confirmed she should have called the doctor to obtain orders for the nephrostomy tube dressing changes and did not. She stated she did not enter orders to monitor the sites for Resident #1's PEG tube and nephrostomy tube and should have. On 06/05/2024 at 2:38 p.m., an interview was conducted with S2DON. She stated S15ADON or S16UM were responsible for putting in orders for newly admitted residents. She stated any resident who had an indwelling device, such as a PEG tube or nephrostomy tube needed to have orders to monitor the site and orders for dressing changes. She reviewed Resident #1's physician orders and confirmed the resident did not have orders to monitor the sites or change the dressings for the PEG tube and nephrostomy tube sites. She confirmed when an order was not obtained or entered into the residents electronic medical record, it did not populate in the MAR or TAR for the nurses to complete. She confirmed there was no documentation Resident #1's PEG site and nephrostomy site had been monitored and dressing changes performed. She stated Resident #1's nephrostomy site and PEG site should have been monitored and any concerns reported to the Nurse Practitioner. She confirmed Resident #1 should have had dressing changes completed to the PEG and nephrostomy tube sites.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure a resident elopement was reported to the State Survey Agency...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure a resident elopement was reported to the State Survey Agency as required within the specified timeframes for 1 (#7) of 2 (#7 and #8) residents reviewed for elopement. Findings: A review of the clinical record for Resident #7 revealed he was admitted to the facility on [DATE] and had diagnoses, which included Other Neurological Conditions, Aphasia, Cerebral Vascular Accident, Encephalopathy, Alcohol Use, Muscle Wasting and Atrophy to the Left Lower Leg, Lack of Coordination, Unsteadiness on Feet, and Muscle Weakness. A review of the admission MDS with an ARD of 02/27/2024 revealed Resident #7 had a BIMS of 4, which indicated he was severely cognitively impaired. A review of the Nurse's Notes for Resident #7 revealed the following: 05/20/2024 at 9:45 a.m.- Visitor came into the facility and spoke with S17UC. He asked if the facility had a resident by the name of Resident #7. Visitor stated there was a man at a fast food chain who identified himself as Resident #7. DON and three other nursing staff left in private vehicles. Upon arrival, Resident #7 was observed walking in the parking lot. Signed by S2DON. A review of the facility's Investigation Report involving Resident #7 revealed an incident occurred on 05/20/2024. A visitor came to the facility and reported toS17UC, Resident #7 was found in a parking lot of a fast food chain approximately 1 mile away from the facility. On 06/06/2024 at 2:20 p.m., an interview was conducted with S2DON. She confirmed Resident #7 eloped from the facility on 05/20/2024. She confirmed he left the facility grounds and was found by a good Samaritan over a mile from the facility after being gone for an undetermined amount of time. On 06/06/2024 at 4:20 p.m., an interview was conducted with S21RD. She stated she was made aware of Resident #7's elopement from the facility around the time the incident occurred. She stated she was unaware S1ADM and S2DON did not have access to the state agency's reporting system and did not report the incident to the State Agency. She stated even if S1ADM or S2DON did not have access to the system, she would have expected them to submit all information via email or fax to State Agency within the acceptable timeframe. On 06/06/2024 at 6:45 p.m., an interview was conducted with S1ADM. He confirmed he was responsible for notifying the state agency of reportable incidents. He confirmed he was immediately made aware of Resident #7's elopement off facility's grounds on 05/20/2024. He confirmed he did not report the elopement to State Agency and should have.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to ensure a resident's comprehensive plan of care was i...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to ensure a resident's comprehensive plan of care was implemented for 1(#4) of 8( #1, #2, #3, #4, #5, #6, #7 and #8) residents reviewed in the sample. The facility failed to ensure Resident #4 received the correct diet as ordered by the physician. Findings: Review of the Clinical Record for Resident #4 revealed she was admitted to the facility on [DATE] with diagnoses, which included Dementia, Unspecified Severity, with Behavioral Disturbances and Age-Related Cognitive Decline. Review of the Physician Orders for Resident #4 revealed the following: 05/19/2024- Honey Thick liquid; No straw. Review of the Care Plan for Resident #4 revealed the following, in part: 05/15/2024- Resident is on Honey Thick liquids. Goal: Ensure resident is on Honey Thick liquid. Intervention: Resident should not use straw, No water pitcher at bedside; provide resident with Honey Thick liquids. On 06/10/2024 at 9:30 a.m., an observation was made of Resident #4 drinking through a straw from a pitcher on her bedside table. After Resident #4 was finished drinking, she began coughing and moaning loudly. On 06/10/2024 at 9:32 a.m., an interview was conducted with S16UM. She stated she was Resident #4's nurse. S16UM confirmed Resident #4's bedside pitcher contained regular water with a straw. She stated Resident #4's diet order called for Honey Thickened liquid, with no straw. S16UM confirmed Resident #4 should not have had regular water or a straw, and did. On 06/10/2024 at 1:50 p.m., an interview was conducted with S2DON. She confirmed Resident #4's ordered diet was Honey Thickened liquids with no straw and no pitcher at bedside. She confirmed Resident #4 should not have had a pitcher containing water with a straw at bedside and did. She stated CNA's should have checked Resident #4's orders to verify diet and did not.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure PRN orders for psychotropic medications were limited to 14 ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure PRN orders for psychotropic medications were limited to 14 days and indicated the duration for 2 (#2 and #5) of 8 (#1, #2, #3, #4, #5, #6, #7, and #8) residents reviewed for unnecessary psychotropic medications. Findings: Resident #2 Review of Resident #2's clinical record revealed the resident was admitted to the facility on [DATE]. Review of Resident #2's June 2024 Physician's Orders revealed an order written on 05/17/2024 for Risperdal 2 mg tablet , one tablet by mouth every twelve hours as needed (PRN) for agitation. Further review revealed the PRN medication had no stop or duration date. Review of Resident #2's June 2024 Medication Administration Record (MAR) revealed Risperdal 2 mg tablet by mouth every twelve hours as needed was started on 05/17/2024. Further review revealed the PRN medication had no stop or duration date. Resident #5 Review of Resident #5's clinical record revealed the resident was admitted to the facility on [DATE] and admitted to a local hospice agency on 05/21/2024. Review of Resident #5's June 2024 Physician's Orders revealed an order written on 05/23/2024 for Ativan 1 mg tablet, one tablet by mouth every 4 hours as needed (PRN) for anxiety/insomnia/nausea/shortness of breath. Further review revealed the PRN medication had no stop or duration date. Review of Resident #5's June 2024 Medication Administration Record (MAR) revealed Ativan 1 mg tablet by mouth every four hours as needed was started on 05/23/2024. Further review revealed the PRN medication had no stop or duration date. On 06/10/2024 at 1:50 p.m., an interview was conducted with S2DON. She reviewed Resident #2 and #5's Physician orders and MAR. She confirmed Risperdal and Ativan were psychotropic medications and ordered PRN for longer than 14 days with no end date or duration documented.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure it was free of significant medication errors for 1 (#1) of ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interviews, the facility failed to ensure it was free of significant medication errors for 1 (#1) of 8 (#1, #2, #3, #4, #5, #6, #7, and #8) residents reviewed for medications. The deficient practice had the potential to effect the 84 residents residing in the facility receiving medications. Findings: Review of the facility's undated policy titled Medications-Administering revealed the following, in part: Policy Statement Medications shall be administered in a safe and timely manner, and as prescribed. Policy Interpretation and Implementation 3. Medications must be administered in accordance with the orders, including any required time frame. Review of Resident #1's clinical record revealed she was admitted to the facility on [DATE] with diagnoses which included Unspecified Convulsions and Traumatic Brain Injury. Review of Resident #1's Discharge MDS with an ARD of 05/12/2024 revealed the resident was unable to complete the BIMS interview. Review of Resident #1's Physician Orders dated May 2024 revealed the following, in part: Vimpat 200mg/20ml vial. Administer 20ml via PEG tube every 12 hours daily. Order date: 05/02/2024. Start date: 05/02/2024. Review of Resident #1's MAR dated May 2024 revealed the following, in part: Vimpat 200mg/20ml vial. Administer 20ml via PEG tube every 12 hours daily at 5:00 a.m. and 6:00 p.m. Order date: 05/02/2024. Start date: 05/02/2024. Further review of Resident #1's MAR revealed Vimpat was not administered on the following dates and times: 05/02/2024 at 6:00 p.m. 05/03/2024 at 5:00 a.m. and 6:00 p.m. 05/04/2024 at 5:00 a.m. and 6:00 p.m. 05/05/2024 at 6:00 p.m. 05/06/2024 at 6:00 p.m. 05/07/2024 at 5:00 a.m. and 6:00 p.m. 05/08/2024 at 5:00 a.m. 05/09/2024 at 5:00 a.m. and 6:00 p.m. 05/10/2024 at 5:00 a.m. and 6:00 p.m. On 06/05/2024 at 1:30 p.m., an interview was conducted with a facility contracted Pharmacist. She stated the first request made by the facility for Resident #1's Vimpat was on 05/08/2024 and was delivered and signed for on 05/10/2024. On 06/05/2024 at 11:30 a.m., an interview was conducted with S6LPN. She verified she was assigned to Resident #1 on 05/02/2024, 05/03/2024, 05/06/2024 and 05/07/2024. She stated Resident #1 had an order for Vimpat to be given. She stated the Vimpat was unavailable during her shifts. She stated she did not remember the date but she sent a fax to the facility's pharmacy requesting the Vimpat. She stated she never received the Vimpat from the pharmacy so she did not administer the medication to Resident #1. On 06/06/2024 at 9:53 a.m., an interview was conducted with S5LPN. She verified she was assigned to Resident #1 on 05/08/2024, 05/09/2024, and 05/10/2024. She stated Resident #1 had an order for Vimpat to be given. She stated the Vimpat was unavailable during her shifts so she did not administer it. She stated she did not remember the date but she thought she sent a fax to the facility's pharmacy requesting the Vimpat. She stated the facility kept a record of all medication requests faxed to pharmacy and it would be in the pharmacy binder if she requested it. On 06/06/2024 at 10:38 a.m., an interview was conducted with S11LPN. She verified she was assigned to Resident #1 on 05/04/2024, 05/05/2024, and 05/06/2024. She stated Resident #1 had an order for Vimpat to be given. She stated the Vimpat was not available during her shifts so she did not administer it. She stated when a medication was unavailable, she would call the pharmacy or send a fax requesting it. She stated the nurses put all confirmation faxes in a binder which was kept at the nurse's station. She stated she did not recall calling the pharmacy to request Resident #1's Vimpat. She stated if she would have sent a fax requesting it, there would have been documentation in the pharmacy binder. On 06/06/2024 at 11:04 a.m., an interview was conducted with S12LPN. She verified she was assigned to Resident #1 on 05/04/2024 and 05/05/2024. She stated Resident #1 had an order for Vimpat to be given. She stated Resident #1's Vimpat was not available at the facility so she did not administer it during her shifts. She stated when a resident was out of a medication, she called the pharmacy to verbally request it. She stated she called the facility's pharmacy to verbally request the Vimpat for Resident #1. On 06/06/2024 at 11:35 a.m., an interview was conducted with another facility contracted Pharmacist. She verified Resident #1's Vimpat was requested from the facility on 05/08/2024. She confirmed there was no documentation the facility verbally requested or sent a fax requesting Resident #1's Vimpat before 05/08/2024. On 06/06/2024 at 1:42 p.m., an interview was conducted with S13LPN. She verified she was assigned to Resident #1 on 05/03/2024, 05/07/2024, 05/08/2024, 05/09/2024, and 05/10/2024. She stated Resident #1 had an order for Vimpat to be given. She confirmed she did not administer Resident #1's Vimpat during those shifts because it was unavailable. On 06/06/2024 at 1:15 p.m., an interview was conducted with S2DON. She stated when the nurses had not received Resident #1's Vimpat by 05/03/2024, they should have notified her. She confirmed she did not receive notification from any nurse about Resident #1's Vimpat not being delivered by pharmacy or administered to Resident #1 from 05/02/2024 to 05/10/2024. She stated the process for when a medication was not available was to send a fax to pharmacy to request it, then put the fax confirmation in the pharmacy binder. She confirmed she looked and could provide no evidence Resident #1's Vimpat was requested from pharmacy by the nursing staff. She reviewed Resident #1's MAR dated May 2024, confirmed the missing doses, and stated it was unacceptable for Resident #1 to go without seizure medication.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Menu Adequacy (Tag F0803)

Could have caused harm · This affected multiple residents

Based on an observation, interviews and record review, the facility failed to meet the nutritional needs of residents in accordance with established national guidelines by failing to: 1) Follow the ap...

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Based on an observation, interviews and record review, the facility failed to meet the nutritional needs of residents in accordance with established national guidelines by failing to: 1) Follow the approved menu in regard to meals served; 2) Record and archive deviations/substitutions of menu. This deficient practice had the potential to affect the 77 Residents who receive meals prepared by the facility kitchen. Findings: Review of the facility's undated titled, Menu Substitution, revealed in part, the following: Policy: To provide a substitute when an uncontrolled situation has temporarily made an item unavailable, decisions on menu substitutions will be made after discussion with the dietary professional whenever possible. 2. All changes to the menu will be recorded on the Menu Extension Sheets and the Substitution Sheet. The date, menu item, substitution and reason for the substitution will be recorded on the Menu Substitution Sheet. 3. Menu changes should be evaluated monthly by the dietary professional and an appropriate plan of action made to prevent further changes. 4. Records of menu substitutions are retained for 12 months. On 06/06/2024 at 9:00 a.m., an observation was made of Resident #2's meal tray which included 1 sausage patty, grits, 1 boiled egg, 1 carton of 2%milk, biscuit, grape jelly and butter. The meal ticket on Resident #2's tray read pancakes, blueberry sauce, sausage patty, hot cereal, orange juice, 2% milk and beverage of choice. Resident #2 stated meals were often served not following the menu on the meal ticket. On 06/06/2024 at 9:15 a.m., an interview was conducted with S23LPN. She observed and confirmed Resident #2's meal ticket read- Pancakes, blueberry sauce, sausage patty, hot cereal, orange juice, 2% milk and beverage of choice. She confirmed Resident #2 did not receive what was on his meal ticket and should have. On 06/06/2024 at 9:30 a.m., an interview was conducted with S22DM. She stated she did not serve pancakes for breakfast on 06/06/2024. She stated the facility's food delivery truck did not consistently deliver ordered food items, sometimes missing deliveries twice a week. She stated she substituted food items if food items were not delivered. On 06/10/2024 at 10:20 a.m., an interview was conducted with S22DM. She confirmed she did not record menu substitutions and was not able to provide the revised served menu. S22DM confirmed she should have documented the menu changes and have the facility's Registered Dietician sign off on the revised menu and did not. On 06/10/2024 at 3:45 p.m., an interview was conducted with S1ADM. He confirmed if a meal or meal item was substituted, it should be recorded and the facility's Registered Dietician made aware.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on record review, observation and interview, the facility failed to store food in accordance with professional standards for food service safety. This had the potential to effect 77 residents wh...

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Based on record review, observation and interview, the facility failed to store food in accordance with professional standards for food service safety. This had the potential to effect 77 residents who were served meals from the kitchen. Findings: Review of the facility's undated policy titled, Storage: Dry Food revealed in part, the following: Dry food storage pertains to those foods not likely to support bacterial growth in their normal state. These foods include: d. Dried beans Procedure: 1. Store dry foods in a cool dry place . 2. Dry foods can be contaminated, even if they don't need refrigeration. On 06/06/2024 at 9:30 a.m., a tour of the kitchen was made with S22DM. During the tour, an observation was made of sprouted red beans with a large amount of mold in a 5 gallon clear plastic container. Through interview, S22DM stated the red beans must have gotten wet. S22DM confirmed the above observation and stated the red beans should have been discarded.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0941 (Tag F0941)

Could have caused harm · This affected multiple residents

Based on record review and interviews, the facility failed to ensure effective communication was performed as mandatory training for all direct care staff for 3 (S7CNA, S8CNA, S9CNA) of 5 (S5LPN, S6LP...

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Based on record review and interviews, the facility failed to ensure effective communication was performed as mandatory training for all direct care staff for 3 (S7CNA, S8CNA, S9CNA) of 5 (S5LPN, S6LPN, S7CNA, S8CNA, S9CNA) personnel files reviewed. Findings: Review of the facility's Facility Assessment Tool, as of 06/06/2024, revealed, in part, the following: Date of Assessment or Update: 05/14/2024 3.4 Staff Training, Education and Competencies: Describe the staff training/education and competencies that are necessary to provide the level and types of support and care needed for your resident population. Communication - All staff members are expected to be effective at communicating with each other, with residents, with family members and with other visitors to the facility. Review of the facility's policy titled In-service Training, undated, revealed, in part, the following: Policy Interpretation and Implementation: 1. All personnel will receive ongoing education as required by federal and state laws. 6. The director of nursing will maintain a planned annual schedule of in-services to be provided . 8. It is the responsibility of the director of nursing, or designee, to ensure that in-services and training provided by the facility are adequate to meet current standards of healthcare delivery and meet or exceed state and federal requirements. Review of the facility's In-service titled Staff Meeting held 04/17/2024, revealed, in part, the following: Summary of Contents: Customer Service. No documented evidence S7CNA, S8CNA or S9CNA were present for the training on 04/17/2024. Review of S7CNA's personnel file revealed a hire date of 12/16/2020. Further review of S7CNA's personnel file revealed no documented evidence S7CNA attended the mandatory training offered by the facility regarding effective communication. Review of S8CNA's personnel file revealed a hire date of 03/06/2024. Further review of S8CNA's personnel file revealed no documented evidence S8CNA attended the mandatory training offered by the facility regarding effective communication. Review of S9CNA's personnel file revealed a hire date of 01/10/2024. Further review of S9CNA's personnel file revealed no documented evidence S9CNA attended the mandatory training offered by the facility regarding effective communication. An interview was conducted on 06/06/2024 at 6:35 p.m. with S2DON. She stated she held a staff meeting on 04/17/2024, at which time she provided education regarding effective communication. She confirmed this was the only time she had provided education for direct care staff regarding effective communication. She confirmed all direct care staff were not in attendance and had not received a make-up training; including S7CNA, S8CNA, and S9CNA. She confirmed she did not have any additional trainings scheduled to address effective communication. An interview was conducted on 06/06/2024 at 6:45 p.m. with S1ADM. He confirmed S2DON was responsible for providing all trainings to direct care staff. He confirmed he would expect the facility to provide all trainings as required by state and federal regulations.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0837 (Tag F0837)

Could have caused harm · This affected most or all residents

Based on interviews and record review, the facility failed to ensure the administrator reported to and was accountable to the governing body. S1ADM failed to ensure the facility's QAPI program was mai...

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Based on interviews and record review, the facility failed to ensure the administrator reported to and was accountable to the governing body. S1ADM failed to ensure the facility's QAPI program was maintained. This deficient practice had the potential to affect a census of 87 residents. Findings: A review of the facility's undated policy, Quality Assurance and Performance Improvement (QAPI), as of 06/10/2024, revealed, in part, the following: 11. Governance and leadership: a. The governing body and/or executive leadership is responsible and accountable for the QAPI program. b. Governing oversight responsibilities include, but are not limited to the following: ii. Ensuring the program is ongoing, defined, implemented, maintained, and addresses identified priorities. iii. Ensuring the program is sustained during transitions in leadership and staffing. c. The QA Committee shall communicate its activities and the progress of its subcommittee PIPs to the governing body at least quarterly. A review of the facility's QAPI Committee Members revealed, in part, the following: Medical Director; Administrator; Director of Nursing; Assistant Director of Nursing; MDS Nurse(s) Dietary Manager; Maintenance Manager; Housekeeping Manager; and Human Resources Manager. An interview was conducted on 06/10/2024 at 3:05 p.m. with S1ADM. He confirmed S2DON was responsible for the facility's QAPI Program. He confirmed he did not have anything to do with the QAPI Program since he began this position. A review of the facility's QAPI Program was attempted on 06/10/2024 with no documentation provided for review. An interview was conducted on 06/10/2024 at 3:10 p.m. with S2DON. She confirmed she was responsible for the facility's QAPI Program. She confirmed the facility had not held their quarterly QAPI Committee Meetings with the Medical Director since the previous administrator left in February 2024. An interview was conducted on 06/10/2024 at 3:45 p.m. with S10RCN. She confirmed S2DON was expected to report to her. She confirmed quarterly QAPI Committee Meetings with the facility's Medical Director in attendance should have been conducted per company policy. She confirmed corporate was not made aware the facility had not been conducting meetings per company policy. An interview was conducted on 06/10/2024 at 4:45 p.m. with S21RD. She stated the facility's governing body contracted the management company she worked for to manage and run the facility's day to day operations. She stated the management company, on behalf of the governing body, expected S1ADM to report to her. She confirmed S1ADM had not made her aware the facility was not conducting QAPI Meetings per company policy and should have.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0838 (Tag F0838)

Could have caused harm · This affected most or all residents

Based on record review and interview, the facility failed to complete a facility-wide assessment to determine what resources were necessary to care for the residents competently during both day-to-day...

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Based on record review and interview, the facility failed to complete a facility-wide assessment to determine what resources were necessary to care for the residents competently during both day-to-day operations and emergencies. This deficient practice had the potential to affect a census of 87 residents. Findings: Review of the facility's CMS 672, dated 06/10/2024, revealed, in part, the following: Total Residents (F78): 87 A. Bladder Status Indwelling or external catheter: 10 Occasionally or frequently incontinent of bladder: 45 Occasionally or frequently incontinent of bowel: 39 B. Mobility Ambulation with assistance or assistive device: 4 C. Mental Status Documented signs and symptoms of depression: 6 Documented psychiatric diagnosis: 26 Dementia or Alzheimer's disease: 5 Behavioral healthcare needs: 15 D. Skin Integrity Pressure ulcers: 14 Receiving preventative skin care: 83 E. Special Care Hospice Care: 4 Chemotherapy: 1 Dialysis: 7 IV therapy: 5 Respiratory treatment: 4 Ostomy care: 7 Injections: 21 Tube feedings: 3 Mechanically altered diets: 17 Rehabilitative services: 62 Assistive devices while eating: 6 F. Medications Any psychoactive medication: 39 Antipsychotic medications: 21 Antianxiety medications: 7 Antidepressant medications: 30 Antibiotics: 5 Pain management program: 22 G. Other Who do not communicate in the dominant language of the facility: 1 Review of the facility's Facility Assessment Tool, as of 06/06/2024, revealed, in part, the following: Date of Assessment or Update: 05/14/2024 1.3 Diseases, Conditions, Physical and Cognitive Disabilities: Indicate if you accept residents or if current residents have or may develop, the following common conditions that require complex medical care and management. Additional common diagnoses may be added in blank spaces provided. Psychiatric/Mood Disorders - Blank; Heart/Circulatory System - Blank; Neurological System - Blank; Vision - Blank; Musculoskeletal System - Blank. Neoplasm - Blank; Metabolic Disorders - Blank; Respiratory System - Blank; Genitourinary system - Blank; Diseases of Blood - Blank; Digestive System - Blank; Integumentary System - Blank; and Infectious Diseases - Blank. 2.1 Resident Support/Care Needs: List the types of care that your resident population requires and that you provide for your resident population. List by general categories, adding specifics as needed. The intent is to identify and reflect on resources needed to provide these types of care. General Care: Highlight and check all that apply. Activities of Daily Living - Blank; Mobility and Fall/Fall with Injury Prevention - Blank; Bowel/Bladder - Blank; Skin Integrity - Blank; Mental Health and Behavior - Blank; Medications - Blank; Pain Management - Blank; Infection Prevention and Control - Blank; Management of Medical Conditions - Blank; Therapy - Blank; Other Special Care Needs - Blank; Nutrition - Blank; and Provide Person-Centered/Directed Care: Psycho/Social/Spiritual Support - Blank. 3.1 Facility Resources Needed to Provide Competent Support and Care for our Resident Population Every Day and During Emergencies: Administration - Blank; Nursing Services - Blank; Food and Nutrition Services - Blank; Therapy Services - Blank; Medical/Physician Services - Blank; Pharmacist - Blank; Behavioral and Mental Health Providers - Blank; Support Staff - Blank; Chaplain/Religious Services - Blank; Volunteers/Students - Blank; and Other - Blank. 3.8 Physical Environment and Building/Plant Needs: List physical resources for the following categories. Describe your processes to ensure adequate supplies and to ensure equipment is maintained to protect and promote the health and safety of residents. Services (Waste management, hazardous waste management, telephone, HVAC, dental, barber/beauty, pharmacy, laboratory, radiology, occupational, physical, respiratory and speech therapy, gift shop, religious, exercise, recreational music, art therapy, café'/snack bar/bistro.) - Blank; Other Physical Plant Needs (Sliding doors, ADA compliant entry/exit ways, nourishment accessibility, nurse call system, emergency power) - Blank; Medical Supplies (Blood pressure monitors, compression garments, gloves, gowns, hand sanitizer, gait belts, infection control products, heel and elbow suspension products, suction equipment, thermometers, urinary catheter supplies, oxygen, oxygen saturation machine, Bi-PAP, bladder scanner) - Blank; and Non-medical Supplies (Soaps, body cleansing products, incontinence supplies, waste baskets, bed and bath linens, individual communication devices and computers) - Blank. An interview was conducted on 06/06/2024 at 6:45 p.m. with S1ADM. He confirmed he was responsible for ensuring the facility assessment was completed and reviewed annually. He confirmed the areas documented above were left blank which did not accurately reflect the facility's current population and/or their needs.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0865 (Tag F0865)

Could have caused harm · This affected most or all residents

Based on record review and interview, the facility failed to develop, implement and maintain an effective, comprehensive, data-driven QAPI (Quality Assurance and Performance Improvement) program focus...

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Based on record review and interview, the facility failed to develop, implement and maintain an effective, comprehensive, data-driven QAPI (Quality Assurance and Performance Improvement) program focused on indicators of the outcomes of care and quality of life. This deficient practice had the potential to affect a census of 84 residents. Findings: A review of the facility's undated policy, Quality Assurance and Performance Improvement (QAPI), as of 06/10/2024, revealed, in part, the following: Policy: It is the policy of this facility to develop, implement and maintain an effective, comprehensive, data-driven QAPI program that focuses on indicators of the outcomes of care and quality of life. Policy Explanation and Compliance Guidelines: 2. The QA Committee shall be interdisciplinary and shall: b. Meet at least quarterly and as needed . 4. The facility will maintain documentation and demonstrate evidence of its ongoing QAPI program. 5. The plan and supporting documentation will be presented to the State Survey Agency . upon request. A review of the facility's QAPI Committee Members revealed, in part, the following: Medical Director; Administrator; Director of Nursing; Assistant Director of Nursing; MDS Nurse #1; MDS Nurse #2; Dietary Manager ; Maintenance Manger; Housekeeping Manager; and Human Resources Manager. A review of the facility's QAPI Plan and Supporting Documentation was attempted on 06/10/2024 with no documentation produced for review. An interview was conducted on 06/10/2024 at 3:05 p.m. with S1ADM. He confirmed S2DON was responsible for the facility's QAPI Program. He stated he did not have anything to do with the QAPI Program since he began this position, and confirmed he did not have any QAPI documentation. An interview was conducted on 06/10/2024 at 3:10 p.m. with S2DON. She confirmed she was responsible for the facility's QAPI Program. She confirmed she was unable to provide any of the facility's QAPI Meeting Minutes. She confirmed the facility had not held their quarterly QAPI Committee Meetings with the Medical Director since the previous administrator left in February 2024 and was not sure when the most recent meeting would have been held or what was discussed because she could not locate any documentation. She confirmed the facility should be able to produce this documentation and was not able to. She confirmed the facility should have been holding quarterly QAPI Committee Meetings with their Medical Director and they were not. She confirmed the facility's monthly internal QAPI meetings with department heads had not occurred either and should have. An interview was conducted on 06/10/2024 at 3:45 p.m. with S10RCN. She confirmed quarterly QAPI Committee Meetings with the facility's Medical Director in attendance should have been conducted per company policy. She confirmed corporate was not aware the facility had not been conducting meetings per company policy. She confirmed if the facility was not following policy for the meetings, corporate should have been made aware. An interview was conducted on 06/10/2024 with 4:45 p.m. with S21RD. She stated the facility's Governing Body was the Owner/CEO and the CFO. She stated the facility's Governing Body contracted the management company she worked for to manage and run the facility day to day. She stated the management company expected S1ADM to report to her and she had not been aware the facility was not conducting QAPI Meetings per company policy.
Apr 2024 3 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to ensure a resident's comprehensive plan of care was implemented fo...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to ensure a resident's comprehensive plan of care was implemented for 1 (#1) of 3 (#1, #2, and #3) sampled residents reviewed in final sample. The facility failed to ensure Resident #1's care plan reflected his frequent bath refusals. Findings: Review of the 12/2016 dated facility's policy titled, Care Plans, Comprehensive Person-Centered reviewed on 04/16/2024, revealed the following, in part: A comprehensive, person-centered care plan that includes measureable objectives and timetables to meet the resident's physical, psychosocial, and functional needs is developed and implemented for each resident. Policy Interpretation and Implementation: 8. The comprehensive, person-centered care plan will: g. Incorporate identified problem areas Review of Resident #1's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included End Stage Renal Disease, Cellulitis to Right Lower Limb, and Pressure Ulcer Stage 3 Sacral Area. Review of Resident #1's Quarterly MDS, with an ARD of 01/24/2024, indicated resident had a BIMS of 15, which indicated resident was cognitively intact. Review of Resident #1's Care Plan revealed, in part: Onset: 12/13/2023 Problem: I have a skin impairment to my right lateral shin, left lateral shin, and left inner thigh that I admitted with and I have a history of being noncompliant and removing my wound dressing. Interventions: Full skin evaluation with bath/shower. Review of Resident #1's Care Plan further revealed no care plan implemented for Resident #1's frequent bath refusals. Review of Resident #1's ADL log dated 03/01/2024-current revealed Resident #1 received a bath only on 03/18/2024. On 04/16/2024 at 10:20 a.m., an interview was conducted with S5CNA. She stated Resident #1 refused baths often. On 04/16/2024 at 10:58 a.m., an interview was conducted with S6CNA. She stated Resident #1 refused baths often. On 04/16/2024 at 9:50 a.m., an interview was conducted with S3LPN. She stated Resident #1 refused baths often. On 04/16/2024 at 12:56 p.m., an interview was conducted with S7MDS. She stated she was responsible for updating the residents' care plans. S7MDS confirmed there should have been a care plan implemented for Resident #1's frequent bath refusals.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to maintain an infection prevention and control program...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the development and transmission of infection. The facility failed to ensure staff wore proper Personal Protective Equipment while providing care for 1 (#2) of 2 (#2 and #3) sampled residents who were on Enhanced Barrier Precautions. Findings: Review of the facility's policy, titled Enhanced Barrier Precautions, reviewed on 04/16/2024, dated 04/2024, revealed the following, in part: Policy Statement: It is the policy of this facility to implement Enhanced Barrier Precautions for the prevention of transmission of multidrug-resistant organisms. 2a. Applicable conditions and devices: i. Wounds and/or indwelling medical devices (hemodialysis catheters) even if the resident is not known to be infected or colonized. 3a. Gowns and gloves. 4. High-contact resident care activities include: d. Providing hygiene. f. Changing briefs or assisting with toileting. Review of Resident #2's Clinical Record revealed he was admitted to the facility on [DATE] with a diagnosis, which included Pressure Induced Deep Tissue Damage of Unspecified Heel. An observation was made on 04/15/2024 at 12:10 p.m. of Resident #2 in his room. Observed a sign on Resident #2's door, which stated Enhanced Barrier Precautions Required. Observed S4CNA perform incontinent care for Resident #2 with no gown in place. An interview was conducted on 04/15/2024 at 12:12 p.m. with S4CNA. She stated she should have worn a gown during incontinent care for Resident #2 due to him being on Enhanced Barrier Precautions related to his wound. An interview was conducted on 04/16/2024 at 11:30 a.m. with S1DON. She stated she was unsure what PPE would be appropriate for staff to have in place during incontinent care for a resident who required Enhanced Barrier Precautions.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to maintain accurate records in accordance with accepte...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interviews, and record review, the facility failed to maintain accurate records in accordance with accepted professional standards and practices for 2 (#1 and #3) of 3 (#1, #2, and #3) residents reviewed for wound care. Findings: Review of the facility's policy titled, Charting and Documentation, dated 07/2017, revealed the following, in part: Policy Statement: All services provided to the resident shall be documented in the resident's medical record. The medical record should facilitate communication between the interdisciplinary team regarding the resident's condition and response to care. 2. The following information is to be documented in the resident medical record: c. Treatments or services performed. 3. Documentation in the medical record will be objective, complete, and accurate. Resident #1 Review of Resident #1's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnoses, which included Cellulitis to the Right Lower Limb, Stage 3 Pressure Ulcer to the Sacral Area, and Hypertension. Review of Resident #1's current Physician Orders revealed no documentation of a one-time wound care order on 04/04/2024. An interview was conducted on 04/16/2024 at 11:59 a.m. with S2WC. She stated S8NP ordered to wash out the wound beds with Dakin's solution until all larvae were removed, apply Dakin's soaked gauze to the wound, rewrap, and secure with tubigrip daily. She stated the process for when verbal/telephone orders are received was to input the orders into the computer. S2WC confirmed she did not input the orders properly and she should have. An interview was conducted on 04/16/2024 at 1:26 p.m. with S8NP. She stated she gave S2WC an order to wash out the wound beds with Dakin's solution until all larvae were removed, apply Dakin's soaked gauze to the wound, rewrap, and secure with tubigrip daily. An interview was conducted on 04/16/2024 at 1:44 p.m. with S1DON. She stated she expected the nurse to input telephone/verbal orders into the computer immediately upon receipt. Resident #3 Review of Resident #3's current Physician Orders revealed, in part, the following: Stage 4 sacral pressure ulcer reopened. Daily wound care. Cleanse with wound cleanser, pat dry, apply debriding ointment and collagen to the wound and derma blue. Cover with bordered gauze dressing daily and PRN soiled or dislodged. Review of Resident #3's current TAR revealed in part, the following: Daily wound care for Resident #3 was not documented and left blank for 04/14/2024 and 04/15/2024. An observation was made on 04/16/2024 at 9:05 a.m. of wound care performed on Resident #3 by S2WC. An interview was conducted on 04/16/2024 at 9:15 a.m. with S2WC. She stated she provided wound care daily to Resident #3's sacral wound. She stated Resident #3 never refused wound care. She stated she should have documented wound care after the task was completed each day. An interview was conducted on 04/16/2024 at 11:30 a.m. with S1DON. She reviewed Resident #3's TAR dated 04/2024. She confirmed wound care was left blank for 04/14/2024 and 04/15/2024. She stated when a nurse completed a task, they should document on the resident's TAR when the task had been completed.
Dec 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record reviews and interviews, the facility failed to protect the resident's right to be free from physica...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record reviews and interviews, the facility failed to protect the resident's right to be free from physical abuse by Resident #2 for 1 (#1) of 6 (#1, #2, #3, #4, #5 and #6) residents reviewed for abuse. Findings: Review of the facility's policy, Recognizing Signs and Symptoms of Abuse and Neglect revealed the following, in part: Policy Statement: Our facility will not condone any form of resident abuse. Policy Interpretation and Implementation: 1. Abuse is defined as willful infliction of injury, intimidation resulting in physical harm, pain or mental anguish. Resident #1 Review of Resident #1's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnoses which included Anoxic Brain Damage, Traumatic Brain Injury, Cognitive Communication Deficit and Functional Quadriplegia. Review of Resident #1's Nurse's Notes dated December 2023 revealed the following, in part: 12/01/2023 at 8:02 p.m., S5LPN noted other residents reported Resident #1 was burned on his arm with a cigarette and hit in the head by Resident #2. Resident #1 was assessed and asked what happened at this time. Resident #1 had red marks on his forearm and upper arm by armpit of his right arm. Resident #1 was timid when asked to talk about what happened. Resident #1 was assured that he was safe. Resident #1 stated, Resident #2 burned me on my arm and hit me in my head. Signed, S5LPN Resident #2 Review of Resident #2's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnosis which included Tobacco Use. Review of Resident #2's Quarterly MDS with an ARD of 09/26/2023 revealed he had a BIMS of 14, which indicated he was cognitively intact. Review of Resident #2's Care Plan revealed the following: Onset: 10/09/2023 Problem: Behavior: Socially inappropriate/ disruptive behavior. Review of the facility's Incident Investigation for Resident #2 revealed the following, in part: Event Occurred: 12/01/2023 at 5:30 p.m. Victim: Resident #1 Accused: Resident #2 Accused Allegation: Abuse Incident Description: Resident #2 punched and put his cigarette out on Resident #1. Residents were immediately separated and police called. Review of Resident #2's Nurse's Notes dated November 2023- December 2023 revealed the following, in part: 12/01/2023 at 7:00 p.m., S8RA called S7LPN to the dining room and reported Resident #1 stated Resident #2 put a lit cigarette out on him and punched him 4 or 5 times outside on the patio. Resident #1 tried to move away, Resident #2 followed Resident #1 and stated, call your mama, go call your mama, then Resident #2 slapped Resident #1 in the back of the head. Signed, S7LPN An observation was conducted with Resident #1 on 12/12/2023 at 12:00 p.m. Two small circular reddish brown burn marks were noted on his right forearm, and upper arm. An interview was conducted with Resident #1 on 12/14/2023 at 12:47 p.m. Resident #1 was oriented to person, place, and situation at the time of interview. Resident #1 confirmed the above marks were from the cigarette Resident #2 put out on his arm. He stated he was on the smoking patio on 12/01/2023 when Resident #2 burned him with a cigarette and punched him in the arm and head. Resident #1 stated he tried to leave but Resident #2 followed behind him, flipped his hat off, and hit him in the back of the head. He stated it hurt when Resident #2 burned and punched him. An interview was conducted with S7LPN on 12/12/2023 at 12:19 p.m. She stated on 12/01/2023 at 4:30 p.m., S8RA called her to the dining room. She stated Resident #1 reported Resident #2 burned him with a cigarette and punched him. Resident #1 stated he tried to leave but Resident #2 followed behind him, flipped his hat off, hit him in the back of the head and stated, Call your momma, call your momma. She stated Resident #1 told her Resident #2 was mean to him, and scared Resident #2 would be mad at him for reporting the incident. She stated she assessed Resident #1's arm and saw one purple unopened fresh burn spot with redness around it at the crease of the elbow and 3 to 4 red marks on the upper arm. She stated she notified the NP and Resident #1's representative. She stated orders were received by the NP to monitor the wounds. She stated Administration was notified in regards to the incident. She stated Resident #2 was immediately placed on 1:1 supervision and then sent to a behavioral unit for evaluation. An interview was conducted with S8RA on 12/12/2023 at 3:18 p.m. She stated on 12/01/2023 at 4:30 p.m., Resident #1 entered the dining room and reported Resident #2 burned and hit him outside on the patio. She confirmed Resident #1 had a fresh burn at the crease of his elbow and she reported it to the nurse. She further confirmed burning and hitting another resident was abuse. An interview was conducted with S3ADON on 12/13/2023 at 11:47 a.m. She stated S1ADM notified her of the incident between Resident #1 and Resident #2 on 12/01/2023 at approximately 7:00 p.m. She stated she assessed Resident #1's arm and saw small marks on his forearm. She stated she immediately put Resident #2 on 1:1 supervision. Resident #2 was sent to the hospital for behavioral assessment. She stated the Administrator called the police. An interview was conducted with S2DON on 12/14/2023 at 12:52 p.m. She stated on 12/01/2023, S7LPN reported Resident #2 burned and punched Resident #1 on the smoking patio. She confirmed burning and punching another resident was physical abuse. She stated Resident #2 was placed on 1:1 supervision and sent to a behavioral unit for assessment. She reported Resident #2 returned to the facility on [DATE] and was placed back on 1:1 supervision until his discharge on [DATE]. She stated S1ADM was in the process of completing abuse training in services for all staff. She confirmed all staff had not been trained prior to surveyor entry to the facility. An interview was conducted with S1ADM on 12/14/2023 at 1:13 p.m. He stated S2DON reported to him on 12/01/2023 that Resident #2 burned and punched Resident #1. He stated after the incident on 12/01/2023 between Resident #1 and Resident #2, the authorities were notified and Resident #2 was immediately placed on 1:1 supervision. He stated Resident #2 was sent to a behavioral unit for assessment later that day. Resident #2 retuned to the facility on 12/012023, and was placed back on 1:1 supervision until he was discharged on 12/05/2023. He stated he was in the process of conducting Abuse in services with all staff. He confirmed he had only provided abuse training for the staff present on 12/01/2023. He confirmed no other staff had received training on abuse.
Nov 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0943 (Tag F0943)

Could have caused harm · This affected 1 resident

Based on record review and interview, the facility failed provide, at minimum, abuse, neglect and exploitation training for 1 (S6CNA) of 6 (S2CNA, S3CNA, S4LPN, S5CNA, S6CNA and S7CNA) personnel recor...

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Based on record review and interview, the facility failed provide, at minimum, abuse, neglect and exploitation training for 1 (S6CNA) of 6 (S2CNA, S3CNA, S4LPN, S5CNA, S6CNA and S7CNA) personnel records reviewed for the completion of abuse, neglect, and exploitation training. Findings: Review of the facility policy Staffing Training stated in part: Policy Statement: All staff will receive the appropriate training through HR Orientation, Facility Orientation. Orientation will occur within seven days of hire and include the following: Procedures and requirements for reporting Abuse, Neglect, and Exploitation. Review of S6CNA personnel record revealed a rehire date of 10/02/2023. Further review of the personnel record revealed no documented evidence S6CNA completed abuse, neglect, and exploitation training after rehire. On 11/29/2023 at 2:45 p.m., an interview was conducted with S1HR. She confirmed S6CNA was rehired on 10/02/2023. She confirmed there was no documented evidence S6CNA completed the required abuse, neglect, and exploitation training and should have.
Aug 2023 16 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0602 (Tag F0602)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review the facility failed to ensure the resident was free from misappropriation of property for ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review the facility failed to ensure the resident was free from misappropriation of property for 1 (#10) of 6 (#10, #43, #53, #54, #65, and #68) resident's reviewed for abuse. Findings: Review of the Facility's Policy titled, Reporting Abuse to Facility Management revealed the following, in part: Misappropriation of resident property is defined as the deliberate misplacement, exploitation, or wrongful, temporary, or permanent use of a resident's belongings or money without the resident's consent. Review of the Facility's Policy, titled, Controlled Substances revealed the following, in part: The Facility will comply with all laws, regulations, and other requirements related to handling, storage, disposal, and documentation of Schedule II and other controlled substances. Review of Resident #10's Medical Record revealed the resident was admitted to the facility on [DATE] with a diagnosis of Chronic Pain Syndrome. Review of Resident #10's quarterly MDS with an ARD of 06/19/2023, revealed a BIMS of 15, which indicated she was cognitively intact. Review of Resident #10's current Physician Orders revealed in part, an order dated 08/10/2022 for Percocet 7.5 mg/325 mg every 8 hours as needed for pain. Review of Resident #10's Controlled Drug Receipt/Record/Disposition Form, page 2 revealed, in part: 07/11/2023, Percocet 7.5 mg/325 mg tablet was signed out at 5:00 p.m. Further review revealed on 07/12/2023, Percocet 7.5 mg/325 mg tablet was signed out at 10:00 p.m. and 3:00 a.m. Review of Resident #10's July 2023 Medication Administration Record revealed, in part: 07/11/2023 Percocet 7.5 mg/325 mg tablet was administered at 5:00 p.m. Further review revealed no documentation of Percocet 7.5 mg/325 mg tablet being administered to Resident #10 on 07/12/2023 at 10:00 p.m. or 3:00 a.m. On 08/14/2023 at 9:30 a.m., an interview was conducted with Resident #10. She stated on the morning of 07/12/2023, she asked S44LPN for a pain pill and was told it was too early for her to receive the Percocet 7.5 mg/325 mg. She stated she notified S44LPN she did not receive Percocet 7.5 mg/325 mg during the night. On 08/14/2023 at 12:29 p.m., an interview was conducted with S2DON. She stated she and S14 UM were notified by S44LPN of a discrepancy with the Narcotic Log for Resident #10 on 07/12/2023. She stated upon review of the Narcotic Log and MAR for Resident #10, she identified that S23LPN signed out Percocet 7.5mg/325 mg at 10:00 p.m. and 3:00 a.m., but did not document the medication as given on the MAR. She stated S23LPN received disciplinary action on 07/05/2023 because she had failed to document a voided narcotic on another resident on 07/04/2023. She said S23LPN did not follow the correct protocol for administration of narcotic medications. She explained after the incident with Resident #10 on 07/12/2023, the facility requested S23LPN to take a drug test to see if Percocet was present in her system. She stated S23LPN was drug tested on [DATE] at 12:20 p.m. and the result was positive for Oxycodone. She confirmed Percocet had oxycodone in it. She stated S23LPN told her she was prescribed Percocet her dentist. She stated S23LPN told her the prescription for Percocet was filled at a local pharmacy. She stated she called the local pharmacy and confirmed there were no records of S23LPN being prescribed Percocet. She stated S23LPN was immediately terminated. She stated the facility reported S23LPN to the nursing board and the police. Review of S23LPN's employee records revealed, in part: Notice of Disciplinary Action, dated 07/05/2023. The document stated that this was final warning due to Narcotic Logs have void with no details and no witness to a waste if one was done and Resident stated that she did not receive medication. Specific performance or behavior and time frames which the change must occur: All wastes will be visually witnessed by two nurses. All narcotic logs will be checked daily. Any corrective counts must be done with administrative staff or notified immediately, and witnessed by two nurses. Review of the Notice of Disciplinary Action for S23LPN dated 07/12/2023 revealed: Level of Action: Suspended Pending Investigation Review of S23LPN's Drug Test Results for 07/12/2023 at 12:20 p.m. revealed a positive test result for Oxycodone.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure a resident who is unable to carry out activiti...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure a resident who is unable to carry out activities of daily living received the necessary services to maintain good grooming and personal hygiene for 1 (#21) of 4 (#9,#21, #24, #53) reviewed for ADL care. Findings: Review of Facility's Policy titled Activities of Daily Living (ADLs) read in part: 2.) Appropriate care and services will be provided for residents who are unable to carry out ADLs independently, with the consent of the resident and in accordance with the plan of care, including appropriate support and assistance with: a.) hygiene (bathing, dressing, grooming, and oral care). Review of Resident #21's medical records revealed the resident was admitted to the facility on [DATE] with diagnosis which included Morbid obesity, abnormalities of gait and balance, and muscle weakness. Review of the Quarterly MDS with an ARD 7/11/2023 revealed Resident#21 had BIMs of 15, which indicated the resident was cognitively intact. Resident #21 required total dependence for bathing, and one person physical assist for bathing support. Review of Resident #21's care plan revealed Resident #21 requires assistance for all ADL's. Review of a Grievance dated 07/07/2023 revealed Resident #21 reported she had not received baths as scheduled. Resident #21 reported she had not been bathed in over 10 days. The facility's investigation revealed Resident #21's baths were scheduled on Mondays, Wednesdays, and Fridays. Resident's night CNA gave her a bath on 07/07/2023. Conclusion: CNA's were in serviced to shower resident's assigned to them on their scheduled days when there was no shower CNA. Review of Resident #21's ADL Charting Report revealed the resident did not receive a shower, or bed bath from staff 08/2/2023 to 08/13/2023. An interview was conducted on 08/14/2023 at 1:21 p.m. with Resident #21. She reported she never refused baths from staff. She reported staff do not offer baths on scheduled days and do not bathe her. An interview was conducted on 08/15/2023 at 10:53 a.m. with S43CNA. He confirmed that Resident #21 never refused any baths from him. He reported Resident #21 did ask for a bath on 08/14/2023, but he did not bathe her that day. An interview was conducted with S2DON on 08/15/2023 at 11:22 a.m. She reviewed the ADL charting for Resident #21 and confirmed Resident #21 did not have a bath from 8/2/23-8/13/23.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, record reviews, the facility failed to provide necessary care and services for the provision ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, record reviews, the facility failed to provide necessary care and services for the provision of respiratory care in accordance with professional standards of practice. The facility failed to ensure the oxygen tubing and humidification bottles were dated for 1 (#21) of 3 (#21, #44, #53) residents reviewed for respiratory care. Findings: Review of the Facility's Departmental (Respiratory Therapy) Prevention of Infection revealed in part: Infection Control Considerations Related to Oxygen Administration 6.) Change the oxygen cannula and tubing every seven (7) days, or as needed. Findings: Review of Resident #21's medical records revealed she was admitted to the facility on [DATE] with diagnosis which included COPD. Review of Resident #21's Physicians Orders: Oxygen at 2L/min continuous flow per nasal cannula. Change the Oxygen sterile water, and tubing every seven days and PRN. Record Review revealed no orders on Resident #21's MAR to change oxygen tubing. An observation was made on 08/14/2023 at 1:21 p.m. of Resident #21. She was observed receiving oxygen via a nasal cannula. The oxygen tubing was dated 07/26/2023. An observation was made on 08/15/2023 at 8:54 a.m. of Resident #21. She was observed receiving oxygen via nasal cannula. The nasal cannula was dated 07/26/2023. An interview was conducted with S11LPN on 08/15/2023 at 9:14 a.m. She stated the oxygen tubing and nasal cannula should be changed once weekly. She confirmed the nurses were responsible for changing the oxygen tubing. She confirmed the oxygen tubing was dated 07/26/2023, which indicated that was the last time the tubing was changed. An interview was conducted with S14UM on 08/15/2023 at 9:32 a.m. She confirmed all oxygen tubing and nasal cannulas should be changed once a week, and as needed per the nurse. She confirmed Resident #21's oxygen tubing was dated 07/26/2023 and should have been changed. An interview was conducted with S2DON on 08/15/2023 at 11:22 a.m. She confirmed all oxygen tubing should be changed once a week per the nurse. She stated the process is for the night shift nurses to change the tubing and document it on the MAR.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Garbage Disposal (Tag F0814)

Could have caused harm · This affected 1 resident

Based on observations and interviews, the facility failed to ensure garbage and waste were properly contained in the outdoor trash compactor. Findings: Review of the facility policy titled Food-Relate...

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Based on observations and interviews, the facility failed to ensure garbage and waste were properly contained in the outdoor trash compactor. Findings: Review of the facility policy titled Food-Related Garbage and Refuse Disposal revealed, in part, the following: Policy Statement: Food-related garbage and refuse are disposed of in accordance with current state laws. Policy Interpretation and Implementation: 7. Outside dumpsters provided by garbage pickup services will be kept closed and free of surrounding litter. On 08/13/2023 at 9:25 a.m., an observation was made of the dumpster area outside the facility with S7C. The following was observed: There were approximately 3 pairs of gloves, 1 plastic drink lid, 1 clear plastic container, 1 clear medication cup, unidentifiable paper items and cigarette butts scattered on the ground all around the outdoor trash compactor. Behind the trash compactor a pile of trash was noted by the fence surrounding the trash compactor. The following was observed: There were approximately 8 water bottles, 4 styrofoam cups, 4 pieces of broken wood, and scattered unidentifiable paper items. S7C confirmed the above observations and stated these items should not be present and the outside dumpster area should be kept clean. He stated maintenance staff were responsible for ensuring the area was clean during the week, but was not sure who was responsible for the dumpster area on the weekends. On 08/14/2023 at 11:40 a.m., an interview was conducted with S5DM. She stated all staff were responsible for keeping the dumpster area clean and free of trash, but it was primarily the maintenance staff's responsibility. On 08/15/2023 at 2:20 p.m., an interview was conducted with S1ADM. He confirmed there should not be any loose trash around the outside trash compactor at any time. He stated it was the responsibility of the maintenance department to ensure the area around the outside trash compactor was free of any loose trash Monday through Friday and was the responsibility of housekeeping on the weekends. He stated there was no reason where it would be appropriate for loose trash to be around or near the trash compactor.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews the facility failed to ensure services were provided to meet quality profe...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews the facility failed to ensure services were provided to meet quality professional standards. The facility failed to ensure: 1. Residents received scheduled medications as ordered by the physician for 2 (#4 and #10) of 29 residents reviewed in the final sample; 2. Resident #4's medications were documented in the MAR at the time of administration for 1 (#4) of 29 residents reviewed in the final sample; 3. Resident #44's Urinary Catheter was assessed daily and changed according to the hospice care plan for 1 (#44) of 5 (#19, #27, #44, #58, and #70) residents reviewed for urinary catheters; and 4. Resident #48's central venous catheter dressing was assessed and changed every 7 days for 1 (#48) of 1 (#48) residents reviewed for central venous catheter dressing. Findings: Review of the facility's policy titled Administering Medications, revealed the following, in part: Policy Statement Medications are administered in a safe and timely manner, and as prescribed. Policy Interpretation and Implementation 3. Medications are administered in accordance with prescriber orders, including any required time frame. 1. Resident #4 Review of Resident #4's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses which included Parkinson's Disease, Unspecified Schizoaffective Disorder, Unspecified Depression, Other Psoriasis, Unspecified Hyperlipidemia, and Anxiety Disorder due to known Physiological Condition. Review of Resident #4's quarterly MDS with an ARD of 07/27/2023 revealed Resident #4 had a BIMS of 15, indicating he was cognitively intact. Review of Resident #4's current Physician Orders revealed the following: 11/17/2021 - Prazosin 5mg (three 1mg capsules and one 2mg capsule) every day; Aricept 10mg tablet oral 8pm every day; Benztropine 0.5mg oral twice daily every day; Metformin 1,000mg oral twice daily every day; Clobetasol 0.05% lotion apply to arms, legs, and trunk topical twice daily every day; Gabapentin 100mg capsule oral three times daily every day; Methocarbamol 500mg oral three times daily every day 04/20/2022 - Clonazepam 1mg tablet oral once an evening every day 07/14/2022 - Carbidopa 25mg-Levodopa 100mg oral four times daily give 2 tablets QID 09/07/2022 - Ascorbic acid (Vitamin C) 500mg oral twice a day every day to promote wound healing; Zinc 220mg capsule oral twice a day every day to promote wound healing 12/22/2022 - Memantine 10mg tablet oral twice a day every day 02/10/2023 - Lumigan 0.01% eye drops administer 1 drop in both eyes once an evening daily 04/18/2023 - Trazadone 100mg oral once an evening daily 07/25/2023 - Clozapine 100mg oral once an evening daily give 4 tablets (400 mg) Review of Resident #4's MAR dated August 2023 revealed the following: The following bedtime medications were documented as Not Administered- patient asleep on 08/05/2023 by S9LPN: Aricept 10mg, Prazosin 5mg, Clonazepam 1mg, Trazadone 100mg, Clozapine 100mg, Benztropine 0.5mg, Metformin 1,000mg, Vitamin C 500mg, Zinc 220mg, Lumigan 0.01% eye drops, Clobetasol 0.05% lotion, Memantine 10mg, Carbidopa 25mg-Levodopa 100mg, Gabapentin 100mg and Methocarbamol 500mg. On 08/16/2023 at 9:25 a.m., an interview was conducted with Resident #4. He stated on the night of 08/05/2023 he did not receive his scheduled antipsychotic medications and began having hallucinations. He stated he did not sleep well that night once he began having hallucinations. He stated it was his Clozapine medication he did not receive which caused him to hallucinate. He stated he knew he was not supposed to abruptly stop taking the medication as hallucinations were a side effect of doing so. On 08/16/2023 at 11:07 a.m., an interview was conducted with S9LPN. She verified she was assigned to Resident #4 the night of 08/05/2023. She stated when she went to give Resident #4 his nighttime medications, he was asleep. She stated she only tried to wake Resident #4 up once to administer his medications. She confirmed she did not give him any of the scheduled nighttime medications. She stated she did not notify the NP or enter a nurses' note regarding the missed doses. She did not make a second attempt to wake the resident up for his medication administration. She stated she should have notified the NP of the missed medications and documented a nurses' note in the chart. She stated she should have attempted to wake Resident #4 up a second time to administer his psychiatric medications due to the adverse complications of a missed dose. Resident #10 Review of Resident #10's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses which included Unspecified Nausea and Vomiting, Epigastric Pain, and Gastro-esophageal Reflux Disease with Esophagitis. Review of Resident #10's yearly MDS with an ARD of 06/19/2023 revealed Resident #10 had a BIMS of 15, indicating she was cognitively intact. Review of Resident #10's current Physician Orders revealed the following: 06/10/2022- Sucralfate 1 gram tablet by mouth four times daily. Review of Resident #10's MAR dated August 2023 revealed the following: Sucralfate 1gram tablet by mouth four times daily The medication was documented as not administered for the following doses: 08/09/2023 at 12 p.m.; 08/10/2023 at 5 p.m.; 08/11/2023 at 8 a.m. and 12 p.m.; 08/12/2023 at 8 a.m., 12 p.m., 5 p.m., and 9 p.m.; 08/13/2023 at 8 a.m., 12 p.m., and 5 p.m.; and 08/14/2023 at 8 a.m. On 08/14/2023 at 1:35 p.m., an interview was conducted with S11LPN. She confirmed the medication Sucralfate was ordered four times daily for Resident #10. A review of the Med a room was conducted with S11LPN that revealed a clear plastic bag containing 40 tablets of Sucralfate dispensed date 06/13/2023 for Resident #10. She stated the resident used to reside in a different room and she did not check the cubby nor had she contacted pharmacy for a prescription refill. She confirmed she had not administered Resident #10's scheduled 8 a.m. and 12 p.m. dose of Sucralfate because she thought the medication was unavailable. On 08/15/2023 at 11:25 a.m., an interview was conducted with Resident #10. She stated she took Sucralfate for a stomach ulcer. She stated she did miss a couple doses of Sucralfate recently because the medication was not available. 2. Resident #4 Review of Resident #4's MAR dated August 2023 revealed no documentation present to indicate the resident had been given the following bedtime medications on 08/11/2023 by S12LPN: Aricept 10mg, Prazosin 5mg, Clonazepam 1mg, Trazadone 100mg, Clozapine 100mg, Benztropine 0.5mg, Metformin 1,000mg, Vitamin C 500mg, Zinc 220mg, Lumigan 0.01% eye drops, Clobetasol 0.05% lotion, Memantine 10mg, Carbidopa 25mg-Levodopa 100mg, Gabapentin 100mg and Methocarbamol 500mg. On 08/16/2023 at 12:25 p.m., a telephone interview was conducted with S12LPN. She verified she worked the nightshift on 08/11/2023 and provided care to Resident #4. She stated she remembered giving Resident #4 his scheduled medications that night, but did not sign them off on the MAR. She stated her process was to prepare the medications, administer them to the resident and then sign off the medications on the MAR to ensure correct documentation of administered medications. She confirmed she did not finish her process and sign off the medications as given, but she stated she did in fact give Resident #4 his medications. On 08/15/2023 at 4:25 p.m., an interview was conducted with S2DON. S2DON reviewed Resident #4's August 2023 MAR and confirmed the following: on 08/05/2023 S9LPN documented Resident #4's bedtime medications as Not Administered- patient asleep for Aricept 10mg, Prazosin 5mg, Clonazepam 1mg, Trazadone 100mg, Clozapine 100mg, Benztropine 0.5mg, Metformin 1,000mg, Vitamin C 500mg, Zinc 220mg, Lumigan 0.01% eye drops, Clobetasol 0.05% lotion, Memantine 10mg, Carbidopa 25mg-Levodopa 100mg, Gabapentin 100mg and Methocarbamol 500mg. She stated that a resident being asleep was not an acceptable reason to not administer scheduled medications. Further review of Resident #4's MAR with S2DON revealed no documentation of Resident #4's nighttime medications being administered on 08/11/2023 by S12LPN. S2DON reviewed the documentation by S12LPN on 08/11/2023 and confirmed the medications were not documented as administered. She said there should not be any blanks on a resident's MAR when a medication was scheduled to be administered. S2DON reviewed Resident #10's August 2023 MAR and confirmed the following: Sucralfate documented as not administered on 08/09/2023 at 12 p.m.; 08/10/2023 at 5 p.m.; 08/11/2023 at 8 a.m. and 12 p.m.; 08/12/2023 at 8 a.m., 12 p.m., 5 p.m., and 9 p.m.; 08/13/2023 at 8 a.m., 12 p.m., and 5 p.m.; and 08/14/2023 at 8 a.m. She stated she would have expected the hall nurses to thoroughly check the medication storage room and contact pharmacy when a resident's medication was not available for administration. She confirmed residents' medications should be administered as ordered. She stated she expected the nurses to notify the NP of medications not administered as ordered. 3. Resident #44 Review of Resident #44's clinical record revealed she was readmitted to the facility on [DATE]. Review of Resident #44's admission MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 05/18/2023 revealed the resident did not have a urinary catheter. Review of Resident #44's hospice plan of care dated, 05/19/2023 to 08/19/2023 revealed the following, in part: Urinary Catheter to be changed and maintained by the facility staff nurse Urinary Catheter last changed on 07/13/2023 Review of Resident #44's facility physician orders for July 2023 and August 2023 revealed no order for a Urinary Catheter or catheter care. On 08/15/2023 at 11:55 a.m., an interview was conducted with the hospice agency nurse. She said the facility was responsible for changing Resident #44's Urinary Catheter every month on the 15th. On 08/16/2023 at 9:35 a.m., an observation was made of Resident #44. Resident #44 was noted to have an indwelling Urinary Catheter which was dated 07/13/2023. On 08/17/2023 at 2:10 p.m., an interview and observation was conducted with S14UM. She confirmed Resident #44 had a Urinary catheter which was dated 07/13/2023. She further confirmed the facility would be responsible for changing and monitoring the catheter. She reviewed Resident #44's MAR/TAR and care plan. She confirmed the MAR/TAR and care plan should address Resident #44's catheter, but did not. She confirmed the urinary catheter should be changed every 30 days. On 08/17/2023 at 2:25 p.m., an interview was conducted with the S2DON. She confirmed Resident #44 did not have a Urinary catheter order for monthly maintenance and daily monitoring. She stated the Urinary catheter should be on Resident #44's care plan, physician orders and MAR and was not. 4. Review of the facility's policy titled, Central Venous Catheter Dressing Changes revealed the following in part: Purpose: the purpose of this procedure is to prevent catheter- related infections that are associated with contaminated loosened, soiled or wet dressing. General Guidelines 5. Change transparent semi-permeable membrane (TSM) dressing at least every 5-7 days and prn (when wet, soiled or not intact) Resident #48 Review of Resident #48's clinical record revealed he was admitted to the facility on [DATE]. Review of Resident #48's admission MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 07/20/2023 revealed the resident had a BIMS (Brief Interview for Mental Status) of 15, which indicated the resident was cognitively intact. Review of Resident #48's current Physician Orders revealed the following: 07/28/2023 Insert PICC line. No Physicians Order for PICC line dressing change between 07/29/2023 to 08/13/2023 08/14/2023 PICC line dressing change Q 7days and PRN Review of Resident #48's July and August 2023 MAR and TAR revealed no PICC line dressing changes. On 08/13/2023 at 9:30 a.m., an observation was made of Resident #48. Resident #44 was observed to have a PICC line dressing to the right upper arm. The dressing was noted to be unraveling and not intact on the edges. The dressing was dated either 7/28 or 7/29, but it was not legible with initials noted. Resident #44 reported the dressing was loose, unraveling and he reported it to the nurse days ago. On 08/14/2023 at 12:35 p.m., an observation and interview was conducted with S21DOR. She confirmed the dressing was not intact and unraveling. She confirmed she could not read the date on the dressing. On 08/14/2023 at 3:35 p.m., an interview was conducted with S11LPN. She stated she was aware the resident had a PICC line but did not know how frequently it needed to be changed. She confirmed she would look on the MAR/TAR to know when to change the dressing. On 08/14/2023 at 3:41 p.m., an interview was conducted with S2DON. She stated PICC line dressings should be assessed daily and changed every 7 days. She confirmed Resident #48's dressing was not changed since insertion on 07/29/2023 and the facility should have obtained an order from the NP when the PICC line was placed. She further confirmed the daily PICC line assessments and dressing changes should have been on the MAR/TAR.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Unnecessary Medications (Tag F0759)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to ensure the medication error rate was less than 5% b...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to ensure the medication error rate was less than 5% by having a medication error rate of 13.04% during the medication administration observation. A total of 46 opportunities were observed, which included 6 medication errors for 3 (#4, #10 and #32) of 5 (#4, #10, #20, #32, and #48) resident's observed during medication pass. This failed practice had the potential to affect any of the 78 residents currently residing in the facility. Findings: Review of the facility's policy titled Administering Medications, revealed, in part, the following: Policy Statement Medications are administered in a safe and timely manner, and as prescribed. Policy Interpretation and Implementation 3. Medications are administered in accordance with prescriber orders, including any required time frame. 5. Medications errors are documented, reported, and reviewed by the QAPI committee to inform process changes and or the need for additional staff training. Resident #4: Review of the Clinical Record for Resident #4 revealed he was admitted to the facility on [DATE] with diagnoses which included Parkinson's Disease, Unspecified Schizoaffective Disorder, Unspecified Depression, and Other Psoriasis. Review of the August 2023 Physician's Orders for Resident #4 revealed the following: Bupropion HCl XL 150mg tablet by mouth daily; Clobetasol 0.05% lotion Apply to arms, legs and trunk twice daily; Mucinex Extended Release 600mg tablet by mouth twice daily. On 08/14/2023 at 8:25 a.m., an observation was made of S11LPN administering medications to Resident #4. She was observed not giving Resident #4 his ordered medications of Bupropion HCl XL 150mg tablet, Clobetasol 0.05% lotion and Mucinex Extended Release 600mg tablet. On 08/14/2023 at 8:26 a.m., an interview was conducted with S11LPN during morning medication pass. She said Resident #4 did not have Bupropion HCl XL 150mg tablets, Clobetasol 0.05% lotion or Mucinex Extended Release 600mg tablets available to administer, and she would have to notify the pharmacy. Resident #10 Review of the Clinical Record for Resident #10 revealed she was admitted to the facility on [DATE] with diagnoses which included Unspecified Cerebral Infarction, Unspecified Nausea and Vomiting, Epigastric Pain, and Gastro-esophageal Reflux Disease with Esophagitis. Review of the August 2023 Physician's Orders for Resident #10 revealed the following: Nystatin (Bulk) 1 million unit powder: topical to affected area twice daily and as needed until healed; Sucralfate 1 gram tablet by mouth four times a day. On 08/14/2023 at 7:48 a.m., an observation was made of S11LPN administering medications to Resident #10. She was observed not giving Resident #10 her ordered medications of Nystatin powder and Sucralfate 1 gram tablet. On 08/14/2023 at 7:49 a.m., an interview was conducted with S11LPN during morning medication pass. She stated Resident #10 did not have Nystatin powder or Sucralfate 1 gram tablets available to administer, and she would have to notify pharmacy. Resident #32 Review of the Clinical Record for Resident #32 revealed she was admitted to the facility on [DATE] with diagnoses which included Unspecified Constipation. Review of the August 2023 Physician's Orders for Resident #32 revealed the following: Linzess 145mcg capsule daily 30 minutes before breakfast On 08/14/2023 at 6:58 a.m., an observation was made of S10LPN administering medications to Resident #32. She was observed not giving Resident #32 her ordered medication of Linzess 145mcg capsule. On 08/14/2023 at 6:59 a.m., an interview was conducted with S10LPN during morning medication pass. She stated Resident #32 did not have Linzess 145mcg capsules available to administer, and she would have to notify pharmacy. On 08/15/2023 at 4:28 p.m., an interview was conducted with S14UM. She stated a resident's medication refill should be requested when there was one row of the medication card left. She stated medication refills should be requested prior to administering the last dose. She stated she followed up on any faxed communications to ensure the medications were delivered timely from the pharmacy, but ultimately the responsibility fell on the hall nurses. On 08/15/2023 at 4:25 p.m., an interview was conducted with S2DON. She stated a resident's medication refill should be requested when there was one row of the medication card left. She stated if a prescribed medication was due for administration and not in facility, the hall nurse should call the pharmacy. She said for significant medications that were unavailable to administer she would expect the nurse to notify the NP. She confirmed residents' medications should be available for administration as ordered.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** FACILITY Based on observations, interviews, and record reviews, the facility failed to ensure safe and secure storage of medicat...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** FACILITY Based on observations, interviews, and record reviews, the facility failed to ensure safe and secure storage of medications in accordance with current accepted professional principles. The facility failed to ensure: 1. Schedule II-V medications, in the emergency kit box, were stored in a permanently affixed compartment; 2. Schedule II-V medications, in the emergency kit box, were stored in a single unit package drug distribution system; 3. Medication refrigerator temperature logs were maintained and documented appropriately for one refrigerator located in Med a room; and 4. Expired medications were not available for administration to residents for 1 (Cart C) of 3 carts (Cart A, Cart B, and Cart C) reviewed. Findings: Review of the facility's policy titled Storage of Medications revealed the following, in part: Policy Statement: The facility stores all drugs and biologicals in a safe, secure, and orderly manner. Policy Interpretation and Implementation: 5. Discontinued, outdated, or deteriorated drugs or biologicals are returned to the dispensing pharmacy or destroyed. 13. Schedule II-IV controlled medications are stored in separately locked, permanently affixed compartments (excluding single-unit packaging in minimal quantities that can readily be detected if missing). 1. Review of the Advanced Pharmacy Services Long-Term Care Pharmacy Manifest revealed the E kit was delivered to the facility on [DATE]. Review of the Controlled E kit form dated 07/28/2023 revealed the following: 1. Hydrocodone/APAP 5/325 mg Tab -Quantity 8 tablets 2. Hydrocodone/APAP 10/325mg Tab- Quantity 8 tablets 3. Tramadol 50 mg Tab- Quantity 8 tablets 4. Lorazepam 0.5 mg Tab- Quantity 8 tablets 5. Alprazolam 0.25 mg caps- Quantity 8 tablets 6. Pregabalin 25 mg caps -Quantity 8 capsules 7. APAP/Codeine #3 Tab- Quantity 8 tablets 8. Zolpidem 5 mg Tab- Quantity 8 tablets On 08/15/2023 at 9:25 a.m., an observation was made of the Med b room with S2DON. A slate grey emergency kit box with 9 individually locked drawers was observed not permanently affixed and sitting on top of the counter in the Med b room. She verified the emergency kit box had no brand name on it. On 08/15/2023 at 9:26 a.m., an interview was conducted with S2DON. She said two nurses on each shift had key access to the Med b room. She said no staff at the facility verified the count of the Controlled II-V medications in the emergency kit box unless it was being opened to remove a controlled substance. She said the emergency kit box was reconciled only if there was a discrepancy reported by the nurse. She said there was no documentation of the Med b rooms' emergency kit box being checked or reconciled. S2DON measured the emergency kit box dimensions and stated it was 17 inches x 11 inches x 7 inches. S2DON contacted S4MS to weigh the emergency kit box. On 08/15/2023 at 9:30 a.m., an observation was made of S14UM, who picked up the slate grey emergency kit box from the counter in the Med b room without difficultly. She confirmed the emergency kit box was not affixed to the counter. On 08/15/2023 at 9:34 a.m., an observation was made of S4MS entering the Med b room. S4MS was observed to pick up the slate grey emergency kit box without difficulty, exited the Med b room, and carried the box down Hall B, through the facility lobby and into Dining Room A to a scale. S4MS placed the emergency kit box on the scale, and stated it weighed 16.8 pounds. He was observed to pick up the emergency kit box without difficulty, carried it through the facility lobby, down Hall B and into the Med b room. He confirmed the emergency kit box was not affixed and was easily carried out the Med b room. On 08/15/2023 at 10:03 a.m., an interview was conducted with S10LPN. Upon request, she was observed to pick up the slate grey emergency kit box without difficulty and stated it was not permanently affixed to the counter. On 08/15/2023 at 10:45 a.m., an observation was made of S2DON in the Med b room. S2DON was observed to pick up the slate grey emergency kit box, exit the Med b room, and walk down Hall B, through the lobby and into the S1ADM's office. 2. On 08/15/2023 at 10:42 a.m., an observation of the Controlled E Kit Inventory was conducted with S2DON and revealed the emergency kit box contained the following medications: 1. Hydrocodone/APAP 5/325 mg Tab -Quantity 8 tablets 2. Hydrocodone/APAP 10/325mg Tab- Quantity 8 tablets 3. Tramadol 50 mg Tab- Quantity 8 tablets 4. Lorazepam 0.5 mg Tab- Quantity 8 tablets 5. Alprazolam 0.25 mg caps- Quantity 8 tablets 6. Pregabalin 25 mg caps -Quantity 8 capsules 7. APAP/Codeine #3 Tab- Quantity 8 tablets 8. Zolpidem 5 mg Tab- Quantity 8 tablets S2DON confirmed the emergency kit box was not a single unit drug package dispensing system and the nurse had access to all 56 controlled medication tablets and 8 controlled medication capsules within the nine individually locked drawers. On 08/15/2023 at 4:00 p.m., a telephone interview was conducted with the facility's Pharmacist. She confirmed she was a pharmacist for the facility. She verified the emergency kit box was last delivered to the facility on [DATE]. She said the emergency kit box contained Schedule II medications and was not a single unit drug package dispensing system. She confirmed the emergency kit box was not permanently affixed in the medication room. 3. On 08/15/2023 at 9:05 a.m., an observation was made of the Med a room with S2DON. Review of the Nursing Refrigerator Checklist dated August 2023 revealed no entries on the following dates: 08/01/2023, 08/04/2023, 08/05/2023, 08/07/2023, 08/08/2023, and 08/09/2023. On 08/15/2023 at 9:06 a.m., an interview was conducted with S2DON. S2DON said the night shift nurses were responsible for checking and documenting the refrigerator temperatures in the medication room. S2DON confirmed the Nursing Refrigerator Checklist for the month of August 2023 did not have the aforementioned dates documented and should have. 4. On 08/15/2023 at 10:37 a.m., an observation was made of Cart C with S10LPN. The following expired medications were found: 1 Enema Saline Laxative 4.5 fl oz. (133mL) single use bottle, expired 07/2023; 1 bottle of Geri Care Docusate Sodium Stool Softener 100mg tablets, opened 08/11/2023, expired 04/2023; 2 bottles of Geri Care Bisacodyl 5 mg tablets, opened 02/27/2023 and other not dated, both expired 04/2023; 2 bottles of Geri Care Vitamin D 25mcg tablets, opened 07/27/2023 and 08/03/2023, both expired 03/2023. On 08/15/2023 at 10:45 a.m., an interview was conducted with S10LPN. S10LPN confirmed the above medications were expired. She confirmed the medications were intended for resident use and should have been removed from the cart and disposed of. On 08/15/2923 at 11:05 a.m., an interview was conducted with S2DON. She said she expected the hall nurses to check the medication carts for expired medications weekly and prior to administering a medication to a resident. She reviewed the above medications and confirmed the medications were expired and should not have been on Cart C.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observations, interviews, and record review, the facility failed to store and prepare food under sanitary conditions by failing to ensure: 1. Food was properly stored in the walk-in cooler an...

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Based on observations, interviews, and record review, the facility failed to store and prepare food under sanitary conditions by failing to ensure: 1. Food was properly stored in the walk-in cooler and walk-in freezer; 2. Food was properly stored in the dry food storage room; 3. Unit refrigerator and freezer temperature logs were completed daily. Findings: Review of the facility policy titled Food Receiving and Storage revealed, in part, the following: Policy Statement: Foods shall be received and stored in a manner that complies with safe food handling practices. Policy Interpretation and Implementation: 8. All foods stored in the refrigerator or freezer will be covered, labeled and dated (use by date). 14. Food items and snacks kept on the nursing units must be maintained as indicated below: c. Refrigerators must have working thermometers and be monitored for temperature according to state-specific guidelines. d. Beverages must be dated when opened and discarded after twenty-four (24) hours. e. Other opened containers must be dated and sealed or covered during storage. On 08/13/2023 at 8:45 a.m., the initial kitchen tour was conducted with S8C. The following observations were made, in the presence of S8C, during the initial tour: Walk-in cooler: One large gallon container of red punch, not dated or labeled. One bag of sliced cheddar cheese not sealed. One bag of shredded cheddar cheese not sealed. One medium rectangle silver serving container of cooked hamburger meat, uncovered not labeled or dated. One large shallow square silver serving container of etouffee, not sealed, labeled or dated. One small square silver serving container of chocolate pudding, not labeled or dated. 75 individual cups of red punch not dated and 5 cups were missing lids. 5 individual cups of orange juice, not dated. One large rectangle silver serving container of cooked mixed vegetables, not labeled or dated. Walk-in freezer: One bag fully cooked flame-broiled meat patties, open, unsealed, not labeled or dated. One bag oven ready surf burger patties, open, unsealed, not labeled or dated. One disposable 9x13 cake pan covered with foil with ice chunks on foil, not labeled or dated. One plastic grocery bag containing a Ziploc bag of frozen fish filets with tails, not labeled or dated. Dry storage room: One opened bag of classic cornbread stuffing mix with an expiration date from the manufacturer of 7/30/2023. On 08/13/2023 at 9:05 a.m., an interview was conducted with S8C. He stated all food items should be fully covered, labeled with item name, opened date and discard date. He confirmed the items found were not properly stored and should have been. On 08/13/2023 at 11:45 a.m., an interview was conducted with S6DM. She said she was the Dietary Manager for the facility's sister facility. She said S5DM was the facility's full time Dietary Manager. She was notified of the above observations and confirmed the items stored in the walk-in cooler, walk-in freezer, and dry storage room should be covered, sealed, labeled, dated with an expiration date, and thrown out prior to the expiration date. On 08/14/2023 at 11:40 a.m., an interview was conducted with S5DM. She said 73 residents were served meals from the kitchen. She was notified of the observations of expired, uncovered, undated, and unlabeled items found during the initial tour of the kitchen. She confirmed the items should have been covered, sealed, labeled, dated with expiration date, and thrown out prior to the expiration date. On 08/15/2023 at 9:22 a.m., an observation was made of the Med a room with S2DON. The unit refrigerator contained four 32 fl. oz. bottles of nectar thick supplement. Review of the unit refrigerator log dated August 2023 revealed no entries on the following dates: 08/01/2023, 08/02/2023, 08/03/2023, 08/04/2023, 08/05/2023, 08/07/2023, 08/08/2023, and 08/09/2023. Review of the unit freezer log dated August 2023 revealed no entries on the following dates: 08/01/2023, 08/02/2023, 08/03/2023, 08/04/2023, 08/05/2023, 08/06/2023, 08/07/2023, 08/08/2023, and 08/09/2023. On 08/15/2023 at 9:25 a.m., an interview was conducted with S2DON. She said the nurses were responsible for checking the unit refrigerator and unit freezer temperatures daily. She reviewed the August 2023 logs for the unit refrigerator and unit freezer and confirmed there were no entries on the above dates.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0838 (Tag F0838)

Could have caused harm · This affected multiple residents

Based on record review and interview, the facility failed to conduct and document an accurate facility-wide assessment to determine what resources were necessary to care for the residents competently ...

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Based on record review and interview, the facility failed to conduct and document an accurate facility-wide assessment to determine what resources were necessary to care for the residents competently during both day-to-day operations and emergencies. This deficient practice had the potential to affect a census of 78 residents. Findings: Review of the facility's CMS 672, dated 08/13/2023, revealed, in part, the following: Total Residents (F78): 75 E. Special Care Respiratory Treatment (F124): 7 Tracheostomy Care (F125): 1 Review of the facility's Facility Assessment Tool revealed, in part, the following: Facility Name (Typed): Facility Name (Typed) Persons Involved in completing the assessment: Administrator (Typed): S1ADM (Handwritten) Director of Nursing (Typed): S2DON (Handwritten) Governing Body (Typed): Facility Owners (Typed) Medical Director (Typed): Medical Director (Typed) Date of Assessment or Update (Typed): July (Typed) 2023 (Handwritten) Date Assessment Reviewed with QA/QAPI Committee (Typed): July (Typed) 2023 (Handwritten) Part 1: Our Resident Profile Numbers Indicate your average daily census: 98-101 Acuity - Special Treatments and Conditions - Respiratory Treatments Oxygen Therapy - Blank. Assistance with Activities of Daily Living - Blank. Part 3: Facility Resources Needed to Provide Competent Support and Care Staffing Plan - Describe your staffing plan to ensure you have sufficient staff to meet the needs of residents at any given time. Direct Care Staff: 1:x Ratio: Days - Blank. 1:x Ratio: Evenings - Blank. 1:x Ratio: Nights - Blank. Or x hours per resident days indicating: a) total number of licensed nurse staff per resident per day - Blank; b) RN hours per resident per day - Blank; c) LPN/LVN hours per resident per day - Blank; d) Certified Nursing Assistant hours per resident per day - Blank; and e) Physical Therapy staff hours per resident per day - Blank. Individual Staff Assignment - Blank. Staff Training/Education and Competencies - Blank. Policies and Procedures for Provision of Care - Blank. Working with Medical Practitioners Plan to recruit and maintain enough medical practitioners - Blank. Management expectations for standards of care for medical practitioners - Blank. Physical Environment and Building/Plant Needs Process to ensure adequate supply, appropriate maintenance, replacement - Blank. Other Contracts and Third Party Agreements - Blank. Information Technology Resources & Back Up Plans - Blank. Infection Prevention and Control Program - Blank. Facility and Community Risk Assessment (All Hazards Approach) - Blank. An interview was conducted on 08/17/23 at 1:55 p.m. with S1ADM. He confirmed the facility did not have an accurate Facility Assessment Tool. He confirmed multiple sections were blank or incomplete. He confirmed the Facility Assessment Tool had not been updated since he began his role as Administrator on 07/24/2023 and he could not find documentation to indicate the last time one had been completed. He confirmed the facility should have an accurate and complete Facility Assessment Tool and they did not.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0849 (Tag F0849)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to coordinate hospice care services for 2 (#9, #44) of...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to coordinate hospice care services for 2 (#9, #44) of 2(#9, #44) residents reviewed for hospice care. The facility failed to ensure: 1. A system was in place to update hospice binders with current orders, certification period and care plans. 2. Implement new and current orders, including oxygen and catheter care. 3. To designate a member of the facility's interdisciplinary team to be responsible for working with hospice representatives to coordinate care. Findings: Review of the Facility's Policy, Hospice Program revealed the following, in part: 10. In general, it is the responsibility of the facility to meet the Resident's personal care and nursing needs in coordination with the hospice representative, and ensure that the level of care provided is appropriately based on the individual resident's needs. These include: b. Administering prescribed therapies, including those therapies determined appropriate by the hospice and delineated in the hospice plan of care Review of the Nursing Facility Services Agreement with the local hospice agency revealed the following, in part: 1.1 Facility Services means personal care, room and board services provided by Facility as specified in the Plan of Care for a Hospice Patient including, but not limited to . Resident #9 Review of Resident #9's clinical record revealed she was admitted to the facility on [DATE] and admitted to hospice services on 11/9/2022. A review of the Hospice Binder for Resident #9 revealed last visit note dated 07/10/2023 and care plan documents dated 11/9/2022 to 02/06/2023. Resident #44 Review of Resident #44's clinical record revealed she was readmitted to the facility on [DATE] and admitted to hospice services on 05/19/2023. Review of Resident #44's facility physician orders for July 2023 and August 2023 revealed the following: No order for an indwelling urinary Catheter No orders to change indwelling catheter every 30 days No order to irrigate urinary drainage device No order for oxygen Review of Resident #44's hospice orders revealed the following: Oxygen 2-4 liters per NC prn SOB Review of Resident #44's hospice plan of care dated, 05/19/2023 to 08/19/2023 revealed the following, in part: Oxygen 2-4 liters prn sob Indwelling catheter to be changed and maintained by SN Irrigate urinary drainage device as ordered An observation was conducted of Resident #44 on 08/15/2023 at 11:24 a.m. Indwelling Catheter dated 07/13/2023. An interview was conducted with the hospice agency nurse on 08/15/2023 at 11:55 a.m. She said the nursing facility was responsible for changing the Indwelling Catheter every month on the 15th. An observation was conducted of resident #44 on 08/16/2023 at 9:35 a.m. Catheter dated 07/13/2023. An interview was conducted with S20MR on 08/17/2023 at 9:35 a.m. She stated she was assigned to check hospice binders this morning on 08/17/2023. She stated she checked for missing RN and CNA notes, chaplain notes, IDG, and care plans. She confirmed prior to today, 08/17/2023, she did not have any responsibility with hospice binders. An interview and observation was conducted with the S14UM on 08/17/2023 at 2:10 p.m. She confirmed Resident #44 did have a urinary catheter, dated 07/13/2023. She further confirmed the facility would be responsible for changing, irigating and daily assessment of the urinary catheter. She stated changing the urinary catheter, irrigating the urinary drainage device, and daily assessment of the urinary catheter should be on the MAR and the care plan and was not. An interview was conducted with the S2DON on 08/17/2023 at 2:25 p.m. She reviewed Resident #9's hospice binder at this time and confirmed the last hospice plan of care was from 11/9/22 to 2/6/2023. She stated an updated POC should be in the binder. She stated prior to today, they did not have a designated staff member checking the hospice binders for updates. She reviewed Resident #44's hospice binder and confirmed the plan of care included an indwelling catheter to be changed and maintained by the facility skilled nurse and irrigate urinary drainage device as ordered. She confirmed Resident #44 did not have an indwelling urinary catheter order for monthly maintenance and monitoring. She stated the indwelling urinary catheter should be on the facility care plan, physician orders and MAR and was not.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

QAPI Program (Tag F0867)

Could have caused harm · This affected multiple residents

Based on interviews and record reviews, the facility failed to develop and implement appropriate plans of action to correct identified quality deficiencies for 1 (Resident #10) of 5 (#13, #10, #19, #7...

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Based on interviews and record reviews, the facility failed to develop and implement appropriate plans of action to correct identified quality deficiencies for 1 (Resident #10) of 5 (#13, #10, #19, #70 and #77) residents reviewed for pain medication. Findings: Review of the facility's Notice of Disciplinary Action for S23LPN, dated 07/05/2023, revealed, in part, the following: Final Warning - narcotic logs have 'void' with no details and no witness to a waste if one was done. Narcotic signed out. Resident stated she didn't receive medication. Review of the facility's Notice of Disciplinary Action for S23LPN, dated 07/12/2023, revealed, in part, the following: S23LPN suspended on 07/12/2023 pending investigation. S23LPN shall submit to appropriate testing, if requested, based on a reasonable belief they are under the influence. Upon positive urine drug screen and no availability of corresponding prescription, S23LPN terminated effective 07/20/2023. Review of facility's Plan of Action/Continuous Quality Improvement, dated 07/12/2023, revealed, in part, the following: Problem Area Identified: Opportunity for improvement with narcotic logs Actions: S14UM or designee to complete narcotic log audits at least two times weekly for 2 weeks, then monthly thereafter, subject to findings. Review of the facility's Narcotic Audit Logs, dated 07/12/2023 to 08/17/2023, revealed, in part, an audit of 3 randomly selected narcotic logs was performed on 07/12/2023. Further review revealed no further audits completed and documented. An interview was conducted on 08/14/2023 at 2:29 p.m. with S2DON. She stated S23LPN was hired on 06/23/2023 and had been on her radar for some charting discrepancies regarding narcotic medications. On 07/05/2023, S23LPN was written up, counseled and reeducated regarding the discrepancies in documentation. She confirmed no QA/QAPI was opened following the 07/05/2023 discrepancy. She stated on 07/12/2023, she and S14UM were notified of a new discrepancy involving S23LPN and the narcotic log for Resident #10. She stated the discrepancy was regarding the date and time Resident #10's narcotic medication was signed out on the narcotic log by S23LPN but not documented in the EHR. She stated they requested S23LPN perform a urine drug screen and provide a copy of a valid prescription for any narcotic medications she may be taking. She confirmed S23LPN's urine drug screen resulted positive for the same medication as the missing medication for Resident #10. She confirmed S23LPN was not able to produce a valid prescription for the narcotic pain medication. She confirmed S23LPN was terminated and a QA/QAPI was opened on 07/12/2023 to prevent future occurrences. She confirmed monitoring was a part of their QA/QAPI and confirmed she had no further documentation of monitoring being performed beyond the date it was initiated on 07/12/2023. An interview was conducted on 08/17/2023 at 4:00 p.m. with S1ADM. He confirmed he began his role as Administrator of the facility on 07/24/2023. He confirmed he was ultimately responsible for QA/QAPI but their team consisted of the Medical Director, DON, Unit Manager and the heads of all other departments. He confirmed each QA/QAPI plan should have on-going documentation to indicate the progress of the plan and monitoring throughout the process. He confirmed their QA/QAPI system had not been effective.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

Based on interviews and record review, the facility failed to maintain an infection prevention and control program designed to help prevent the development and transmission of communicable diseases an...

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Based on interviews and record review, the facility failed to maintain an infection prevention and control program designed to help prevent the development and transmission of communicable diseases and infections by failing to ensure a Water Management Program was implemented to prevent the spread and growth of Legionella and/or other opportunistic waterborne pathogens. This had the potential to affect all 78 residents residing in the facility. Findings: Review of facility's policy titled Legionella Water Management Program revealed the following, in part: Policy: Our facility is committed to the prevention, detection and control of water-borne-contaminants, including Legionella. Policy Guidelines and Procedures: The water management program includes the following elements: a. An interdisciplinary water management team; b. A detailed description and diagram of the water system in the facility; c. The identification of areas in the water system that could encourage the growth and spread of Legionella or other waterborne bacteria; d. The identification of situations that can lead to Legionella growth; and e. Specific measures used to control the introduction and/or spread of legionella (e.g.; temperature, disinfectants). j. Documentation of the program. On 08/16/2023 at 3:30 p.m., an interview was conducted with S1ADM. He stated he was unaware of the facility's procedures for Legionella monitoring. He was unaware of any monitoring of the water system or treatments provided for Legionella. He stated the facility did not have a water flow chart/diagram related to water sources for potential pathogens. He confirmed the facility did not have a water management program at this time. On 08/17/2023 at 1:00 p.m., an interview was conducted with S4MS. He stated he was responsible for the facility's Water Management Program to assess for water borne illnesses and Legionella. He stated he had asked the previous two administrators what he should do to monitor the water for Legionella and was told they would get the information for him, but never did. He stated he had not yet asked S1ADM about the facility's Water Management Program. He was unaware if the facility had a water flow chart/diagram related to water sources for potential pathogens. He stated he did not know how to monitor for Legionella or implement respective interventions. He confirmed the facility had not been assessed, monitored or implemented interventions for potential source areas.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0725 (Tag F0725)

Could have caused harm · This affected most or all residents

Based on observation, interviews, and record reviews, the facility failed to have sufficient licensed nursing staff and certified nursing assistant staff to provide nursing and related services to mai...

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Based on observation, interviews, and record reviews, the facility failed to have sufficient licensed nursing staff and certified nursing assistant staff to provide nursing and related services to maintain the highest practicable physical, mental, and psychosocial well-being of each resident. The deficiency had the potential to affect the facility's total census of 78 residents. Findings: Review of the facility's Nursing/Ancillary Personnel Staffing Pattern Reporting Form, dated 07/09/2023 through 07/22/2023, revealed, in part, the following: 07/09/2023 NF Residents: 73 Hours Provided: 146.5 Hours Required: 171.5 Hours +/-: -25.05 Review of the facility's Nursing/Ancillary Personnel Staffing Pattern Reporting Form, dated 07/23/2023 through 08/05/2023, revealed, in part, the following: 07/23/2023 NF Residents: 76 Hours Provided: 179.75 Hours Required: 201.6 Hours +/-: -21.85 07/29/2023 NF Residents: 75 Hours Provided: 154.25 Hours Required: 176.25 Hours +/-: -22 07/30/2023 NF Residents: 75 Hours Provided: 164.75 Hours Required: 176.25 Hours +/-: -11.5 Review of the PBJ Staffing Report for Fiscal Year 2023 Quarter 2 (01/01/2023 - 03/31/2023), with a run date of 08/10/2023, revealed the facility had a 1-star staffing rating. On 08/13/2023 at 9:45 a.m., an interview was conducted with S11LPN. She stated she was responsible for 27 residents between Hall A and Hall B. She stated she had struggled to get her work done due to the decrease in staffing. She stated staffing had been dependent on the facility census. On 08/13/2023 at 9:50 a.m., an interview was conducted with S42CNA. She stated she usually did not work weekends, but was asked to pick-up this shift because the facility was short staffed. She stated she had struggled to get her work done due to the decrease in staffing. She stated staffing had been dependent on the facility census. On 08/13/2023 at 9:55 a.m., an interview was conducted with S45RN. She stated she did not usually take a resident assignment and was a resource to staff when additional help was needed. She stated the staff were able to get the majority of their work done with the staffing assigned, however, would be able to provide better resident care if there were more staff scheduled each shift to assist with resident care. She stated staffing had been dependent on the facility census. On 08/13/2023 at 10:05 a.m., an interview was conducted with S46CNA. She stated she had been working 16-hour shifts lately because the facility was short staffed and needed assistance. She stated she struggled to get her work done due to the decrease in staffing, which she had been told was based off the facility census. On 08/13/2023 at 10:08 a.m., an interview was conducted with S47CNA. She stated she worked in restorative care primarily, but picked up additional shifts in the evenings and on the weekends because of short staffing. She stated she usually worked 16-hour shifts because the facility was short staffed and the additional staff assistance had been needed. She stated she struggled to get her work done due to the decrease in staffing, which she had been told was based off the facility census. On 08/13/2023 at 1:00 p.m., during the Resident Council meeting, Residents #4, #21, #38, #40, and #53 stated when they pressed their call lights, they waited a minimum of 30 minutes, but usually closer to 60-90 minutes for staff assistance. Resident #21 stated she ate dinner in bed, a staff member changed her brief after dinner, and she would not see another staff member until the morning shift came on despite calling for assistance when she soiled her brief during the night. Residents #4, #21, #38, #40, and #53 collectively agreed issues with staff response time and resident care were much worse on the 10 p.m. - 6 a.m. shift, but that resident care issues had been seen on all shifts. On 08/13/2023 at 4:10 p.m., an interview was conducted with S48CNA. She stated due to the facility's staffing shortage, the staff were not able to provide the residents the care they needed. She stated at times, the residents had to wait over 30 minutes for staff assistance after they pressed their call lights. She stated when the staff were in another residents' room, they did not know a resident pressed the call light until they exited the room. She stated the facility no longer had a ward clerk after 5 p.m. to overhead page and assist staff with call lights since the facility had cut their hours the last few months. On 08/14/2023 at 5:15 a.m., an interview was conducted with S49CNA. She stated there had been plenty of opportunities for staff to pick up additional shifts, due to short staffing. She stated she did not feel there were enough staff scheduled to get all of their work done and stated there were two aides working on each hall on the night shift, which had been the standard lately based on what the facility census was. She stated many of the residents required total care and it was difficult to assist each resident in a timely manner. On 08/14/2023 at 5:28 a.m., an interview was conducted with S50LPN. She stated she was usually scheduled to work the 10 p.m.-6 a.m. shift, but frequently picked up on 2 p.m.-10 p.m. shift because the facility was short-staffed. 0n 08/14/2023 at 5:42 a.m., an observation was made of S49CNA leaving Hall B with a resident to observe him smoke on the smokers' patio. S50LPN was the only staff member observed on Hall B at that time. No other staff were present on Hall B or at the nurses' station. On 08/14/2023 a confidential interview revealed a staff member was asked to work overtime frequently. They stated there were times in the last two months they were the only CNA assigned to the hall and were responsible for roughly 30 residents. They stated when they were the only CNA on the hall it made it difficult to complete resident care timely and residents had to wait till they could get there to assist them. On 08/14/2023 at 1:21 p.m., an interview was conducted with Resident #21. She reported she never refused baths from staff. She reported staff did not offer baths on scheduled days because the staff reported that they were too busy to give her a bath. On 08/15/2023 at 10:53 a.m., an interview was conducted with S19CNA. He reported he was unable to complete his baths on his assigned hall on numerous shifts due to being short staffed with aides. He stated Resident #21 had asked him for a bath on 08/14/2023, but he had tell her he was unable to bathe her due to being short staffed. He stated he had spoken to S2DON and S51SW about not being able to get his work done due to inadequate staffing. On 08/15/23 at 4:43 p.m., an interview was conducted with S52AD. She stated she used to have an activities assistant but her hours were cut so she was doing her best to make things work and get everything done by herself. She confirmed she was in charge of purchasing cigarettes for the smoking residents in the facility. She confirmed prior to losing her assistant, she was able to do a greater variety of afternoon large group activities because she had enough help. She confirmed without having an assistant, she was not able to complete all of the tasks she used to perform. She confirmed she had not been able to perform the shopping for resident needs, like cigarettes. On 08/16/2023 at 11:07 a.m., an interview was conducted with S9LPN. She stated on 08/05/2023 she was not originally scheduled to work, but was called by S2DON to come into work since a nurse did not show up for their scheduled shift. She stated she could not remember what time she was contacted by S2DON and asked to come into work, however she did remember it was a few hours into the shift. She stated when she got to the facility, there were only two nurses in the building caring for residents. She stated on the night of 08/13/2023, she was contacted again by S2DON to come in for an additional shift because a nurse had resigned in the middle of the shift and left the facility with only two nurses providing care for the 78 residents in the facility at that time. She stated she was asked at least weekly to work overtime due to short staffing, and had been called in to work an overtime shift twice this month. On 08/17/2023 at 8:40 a.m., an interview was conducted with S12CNA. She stated she frequently worked with only two aides on the hall. She stated when there were only two aides on the hall, she had a very difficult time getting her work completed. She stated constantly working so short staffed all the time had started to burn her out. On 08/17/2023 at 1:55 p.m., an interview was conducted with S1ADM. He stated the facility did not have a current Facility Assessment Tool and could not confirm a date for when it was last updated or who had updated it. He stated the facility did not have a set ratio and more staff were scheduled for the day shift as compared to the evening/night shift. He stated the facility used the following formula to calculate staffing schedules and adjusted accordingly to what the expected needs of the residents were based on census and potential admissions/transfers/discharges. LPN/Nurses: 1 x # Residents = Total hours needed/24 CNA: 1.8 X # Residents = Total hours needed/24 On 08/17/2023 at 2:21 p.m., an interview was conducted with S1ADM. He confirmed prior to his start date at the facility on 07/24/2023, the Activities budget was cut so there was no longer an Activities Assistant. He confirmed the lack of an assistant meant the Activities Director was no longer able to handle resident shopping needs.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to ensure medications were available for administratio...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to ensure medications were available for administration as ordered by the physician for 4 (#3, #4, #10, and #32) of 6 (#3, #4, #10, #20, #32 and #48) residents reviewed for medication administration in the final sample. Findings: Review of the facility's policy titled Pharmacy Services Overview revealed, in part, the following: Policy Statement: The facility shall accurately and safely provide or obtain pharmaceutical services, including the provision of routine and emergency medications and biologicals, and the services of a licensed consultant pharmacist. Policy Interpretation and Implementation: 1. Pharmaceutical services consists of: a. The processes of receiving and interpreting prescriber's orders; acquiring, receiving, storing, controlling, reconciling, compounding (e.g., intravenous antibiotics), dispensing, packaging, labeling, distributing, administering, monitoring responses to, using and/or disposing of all medications, biologicals, chemicals; c. The process of identifying, evaluating and addressing medication-related issues including the prevention and reporting of medication errors 2. The facility shall contract with a licensed consultant pharmacist to help it obtain and maintain timely and appropriate pharmacy services that support residents' needs, are consistent with current standards of practice, and meet state and federal requirements. 4. Residents have sufficient supply of their prescribed medications and receive medications (routine, emergency or as needed) in a timely manner. 5. Nursing staff communicate prescriber orders to the pharmacy and are responsible for contacting the pharmacy if a resident's medication is not available for administration. 7. Medications are received, labeled, stored, administered and disposed of according to all applicable state and federal laws and consistent with standards of practice. 9. The consultant pharmacist, in collaboration with the dispensing pharmacy and the facility, oversees the development of procedures related to pharmacy services, including (but not limited to): a. Acquisition and availability of medications: (1) Receipt, labeling and storage of medications; (2) Reconciliation of medications from the pharmacy; (3) Control of medications from point of receipt to secured storage areas; (4) Facility staff roles and responsibilities during the receipt and storage of medication; b. Medication packaging and dispensing systems; c. Administration of medications; d. Disposition of medications; e. Authorization, training and competency of personnel; and f. Documentation of processes, as applicable. Resident #3 Review of Resident #3's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses which included Osteomyelitis of the Vertebra, Sacral and Sacrococcygeal Region; and Pressure Ulcer of the Sacral Region, Stage 4. Review of Resident #3's most recent Minimum Data Set (MDS), with an Assessment Reference Date (ARD) of 08/03/2023, indicated the resident had a Brief Interview of Mental Status (BIMS) of 14, which indicated the resident was cognitively intact. Further review revealed he frequently had pain. Review of Resident #3's current Physician Orders revealed the following: Percocet 7.5/300mg, take 1 tablet by mouth every 6 hours as needed for pain. Review of Resident #3's Medication Administration Record (MAR) dated August 2023 revealed the following: No documentation present to indicate the resident had been given a dose of Percocet since 08/16/2023 at 2:16 p.m. On 08/17/2023 at 9:40 a.m., an interview was conducted with Resident #3. He stated he ran out of his pain medication Percocet on 08/16/2023 after he took a dose at 2:00 p.m. He stated on 08/16/2023, his nurse, but did not recall her name, told him there was no more pain medication in the building for him to receive another dose. He stated he was tired of not being able to get his medications when he needed them because the facility didn't have them available. He did not have any specific instances when it happened previously, but stated it had been an issue in the past. On 08/17/2023 at 10:00 a.m., an interview was conducted with S22LPN. She confirmed Resident #3 ran out of his pain medication Percocet on 08/16/2023 and the facility had not received any doses since that time. She stated the pharmacy told her the medication would not be delivered to the facility until after 2:30 p.m. at the earliest. On 08/17/2023 at 10:10 a.m., an interview was conducted with S22LPN, S16CRN and S1ADM. S22LPN informed S1ADM and S16CRN that Resident #3 ran out of his pain medication Percocet yesterday at 2:00 p.m. and his insurance would not pay for additional doses so no more would arrive until next month. S22LPN informed S1ADM and S16CRN that Resident #3 was at a 10/10 pain and had been since yesterday and could not wait for the medication to arrive later today. S1ADM told S16CRN to get Resident #3's order filled at a local pharmacy and have the Percocet picked up immediately so Resident #3 could have the pain medication now. Resident #4 Review of Resident #4's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses which included Parkinson's Disease, Unspecified Schizoaffective Disorder, Unspecified Depression, Other Psoriasis, Unspecified Hyperlipidemia, and Anxiety Disorder due to known Physiological Condition. Review of Resident #4's quarterly MDS with an ARD of 07/27/2023 revealed Resident #4 had a BIMS of 15, indicating he was cognitively intact. Further review revealed he received an Antidepressant 7 out of 7 days. Review of Resident #4's current Physician Orders revealed the following: 11/17/2021 - Clobetasol 0.05% lotion apply to arms, legs, and trunk topical twice daily every day; Lipitor 20mg tablet oral every day 05/18/2023 - Bupropion HCL XL 150 mg tablet give one by mouth daily 08/07/2023 - Mucinex 600 mg tablet extended release by mouth twice daily; Cetirizine 10mg tablet by mouth daily Review of Resident #4's MAR dated August 2023 revealed the following: Bupropion HCl XL 150mg tablet by mouth daily The medication was documented as not administered for the following doses: 08/01/2023, 08/10/2023, 08/11/2023, 08/12/2023, 08/13/2023, 08/14/2023 and 08/15/2023. Lipitor 20mg tablet by mouth daily The medication was documented as not administered for the following doses: 08/10/2023, 08/11/2023, and 08/12/2023. Clobetasol 0.05% lotion apply to arms, legs, and trunk twice daily The medication was documented as not administered for the following doses: 08/14/2023 AM & HS and 08/15/2023 AM. Mucinex Extended Release 600mg tablet by mouth twice daily The medication was documented as not administered for the following doses: 08/11/2023 at 9 a.m., 08/14/2023 at 9 a.m. and 5 p.m., and 08/15/2023 at 9 a.m. Cetirizine 10mg tablet by mouth daily The medication was documented as not administered for the following doses: 08/10/2023 at 8 a.m. and 08/11/2023 at 8 a.m. On 08/15/2023 at 11:12 a.m., an interview was conducted with Resident #4. He stated he took Bupropion daily for depression. He stated he was not aware of and no staff had told him he was out of any of his prescribed medications. He stated he never refused any of his prescribed medications. On 08/15/2023 at 3:50 p.m., an interview was conducted with S11LPN. She confirmed she did not give Resident #4 his scheduled Bupropion XL dose on 08/14/2023 and 08/15/2023 due to the medication not being available. She stated she requested the medication from pharmacy via fax on 08/14/2023. She stated she did not notify the nurse practitioner the medication had been missed on those dates. She stated she was unaware if the practitioner was aware of the four other missed doses on the prior days for the same medication for Resident #4. She stated she was unaware if the medication had been requested from the pharmacy prior to her request on 08/14/2023. She stated she called the pharmacy on 08/15/2023 to check on the dispensing status of the medication and was told it would be delivered to the facility later that day on the afternoon delivery or on the overnight delivery. She stated Bupropion XL was a medication Resident #4 should not miss for multiple days in a row. She confirmed she did not administer Resident #4 his prescribed Mucinex 600 mg tablet or apply his Clobetasol 0.05% lotion due to those medications also not being available. She stated she had not yet requested medication refills for these medications. On 08/16/2023 at 10:55 a.m., an interview was conducted with S17NP. He stated a staff member notified him Resident #4 had not received his dose of Bupropion on 08/15/2023 at 7:17 a.m. He stated he provided them with a verbal order to renew the order for the medication so it could be requested for refill from the pharmacy. He stated he was unaware Resident #4 had gone multiple days without receiving the medication due to it not being available at the facility. On 08/16/2023 at 12:25 p.m., a telephone interview was conducted with S12LPN. She verified she worked on 08/10/2023 from 6 a.m. to 10 pm and was assigned to Resident #4. She stated she remembered running out of a medication during her shift for Resident #4, but could not recall which medication it was specifically. She stated she was unsure if she requested a medication refill for the missing medication. She stated her normal process would be to take the label from the blister pack and affix it to a pharmacy fax order form and send it to pharmacy for refill. She stated then she notified S2DON or S14UM so they could also follow up with the pharmacy. She stated she did not remember following up with the pharmacy or informing S2DON or S14UM when Resident #4 was out of a prescribed medication. She confirmed she did not notify the NP, but should have. Resident #10 Review of Resident #10's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses which included Unspecified Cerebral Infarction, Unspecified Anemia, Unspecified Nausea and Vomiting, Epigastric Pain, and Gastro-esophageal Reflux Disease with Esophagitis. Review of Resident #10's yearly MDS with an ARD of 06/19/2023 revealed Resident #10 had a BIMS of 15, indicating she was cognitively intact. Review of Resident #10's current Physician Orders revealed the following: 06/10/2022- Aspirin 325 mg tablet by mouth once a morning every day; and Ferrous Gluconate 324 mg tablet by mouth three times daily Review of Resident #10's MAR dated August 2023 revealed the following: Aspirin 325mg tablet by mouth daily The medication was documented as not administered for the following doses: 08/05/2023, 08/06/2023, 08/12/2023, and 08/13/2023. Ferrous Gluconate 324mg tablet by mouth three times daily The medication was documented as not administered for the following doses: 08/14/2023 at 5 p.m. and 08/15/2023 at 7 a.m. and 12 p.m. On 08/15/2023 at 11:25 a.m., an interview was conducted with Resident #10. She stated she did not pay attention to what medications the nurses brought her. She stated she was not aware of missing any doses of the medications Aspirin or Ferrous Gluconate. On 08/15/2023 at 3:52 p.m., an interview was conducted with S11LPN. She stated the hall nurses faxed or called in medication refill requests to the pharmacy. She stated some nurses used the communication log binder at the nurses' station to report medication refill requests or issues. She stated not all nurses used the pharmacy log and others documented refill requests on the 24 hour communication report. She stated the hall nurses documented in different places so she had to call pharmacy to see if a medication refill was requested. She stated a medication refill should be requested days before the last dose was used. She confirmed she did not administer Resident #10's Ferrous Gluconate tablets on 08/14/2023 or 08/15/2023 as scheduled. She stated this was an over-the-counter medication and it was unavailable at the time of administration. She stated this medication could be obtained from the unit manager's office where the other over-the-counter medications were kept, however they were out at that time. She confirmed she did not notify S2DON or S14UM the facility was out of the medication Ferrous Gluconate. Review of the pharmacy communication log binder dated 07/2023-current with S11LPN revealed no refill requests documented for Resident #10's above medications. S11LPN confirmed there were no refill requests documented for Resident #10. On 08/15/2023 at 4:45 p.m., an interview was conducted with S14UM. She confirmed unopened over-the-counter medications were kept in her office for nurses to use to restock their medication carts. She stated she was unaware Resident #10 had missed multiple doses of Ferrous Gluconate tablets due to the medication not being available. She confirmed there were available unopened bottles of Ferrous Gluconate in her office for the nurses to restock their medication carts. She stated she would expect if a nurse was out of an over-the-counter medication on their cart, it would be acceptable for the nurse to get a dose from another nurses' medication cart to ensure a resident did not miss a dose. She stated she would have expected S11LPN to inform her and/or S2DON of the over-the-counter medication needed for replenishment immediately. Resident #32 Review of Resident #32's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses which included Unspecified Constipation. Review of Resident #32's quarterly MDS with an ARD 07/13/2023 revealed Resident #32 had a BIMS of 13, indicating she was cognitively intact. Review of Resident #32's current Physician Orders revealed the following: 07/27/2023-Linzess 145 mcg capsule daily 30 minutes before breakfast Review of Resident #32's MAR dated August 2023 revealed the following: Linzess 145mcg capsule by mouth daily 30 minutes before breakfast The medication was documented as not administered for the following doses: 08/02/2023, 08/03/2023, 08/04/2023, 08/14/2023, and 08/15/2023. On 08/15/2023 at 3:45 p.m., an interview was conducted with Resident #32. She stated she was not aware she had not received her prescribed dose of Linzess on 08/02/2023, 08/03/2023, 08/04/2023, 08/14/2023, and 08/15/2023. On 08/15/2023 at 3:55 p.m., an interview was conducted with S10LPN. She stated medication refill requests were faxed to the pharmacy when the medication card label changed color indicating a refill was needed. She stated she then removed the label from the medication card, placed it on a Pharmacy re-fill form, faxed it to the pharmacy, waited for a confirmation the fax was received, and placed both papers in the fax communication box at the [NAME] Clerk's station. She stated medications were delivered to the facility by the pharmacy 2-3 times a day and within 24 hours. She stated if a medication was not in the facility to administer to the resident, she contacted the pharmacy by phone to check the status of delivery and if they received the refill request. She confirmed the 08/14/2023 and 08/15/2023 doses of Linzess for Resident #32 were not administered due to the medication not being available. She stated a faxed order for a medication refill had been submitted on 08/14/2023, but the medication had not been received. She stated she did not notify the nurse practitioner/provider of the missed doses. On 08/16/2023 at 11:07 a.m., an interview was conducted with S9LPN. She verified she was assigned to Resident #32 on 08/04/2023. She stated she remembered Resident #32 had received the last dose of the medication Linzess on a day prior and was waiting for the refill from pharmacy. She stated she did not call the pharmacy or notify S2DON or S14UM of the missing medication. She stated she did not notify the NP of any missed medication doses. She stated it had been a consistent issue with pharmacy getting requested medications refilled and the facility staff had to be very diligent to try and get medications from the pharmacy. On 08/15/2023 at 4:00 p.m., a telephone interview was conducted with the facility's Pharmacist. She said the facility faxed orders and refill requests for residents' medications. She stated the facility's nursing staff should order medication refills when the blister card had 3-5 days' worth of medication remaining. She reviewed Resident #4's pharmacy record and stated no refills of Bupropion had been requested at this time. She reviewed Resident #32's pharmacy record and stated no refills of Linzess had been requested at this time. On 08/15/2023 at 4:28 p.m., an interview was conducted with S14UM. She stated a resident's medication refill should be requested when there was one row of the medication card left. She stated medication refills should be requested prior to administering the last dose. She stated she followed up on any faxed communications to pharmacy to ensure the medications were delivered timely, but ultimately the responsibility fell on the hall nurses. On 08/15/2023 at 4:25 p.m., an interview was conducted with S2DON. She stated a resident's medication refill should be requested when there was one row of the medication card left. She stated medication refills should be requested prior to a medication running low and prior to the last dose. She stated the facility's contract pharmacy delivered twice daily to the facility. She stated the pharmacy added a third delivery time due to ongoing pharmacy issues with medications not being refilled and delivered on time. She stated when the nurses called the pharmacy regarding requests for refilled medications, the pharmacy said it was delivered but the facility did not have the medications. She stated she started the Pharmacy communication log to keep track of pharmacy communication issues due to the ongoing issues with the pharmacy not delivering medications on time and not getting their refill requests. She stated staff were not required to document on the pharmacy communication log to track pharmacy issues. She stated if a prescribed medication was due for administration and not in the facility, the hall nurse should call the pharmacy. She stated for significant medications that were unavailable to administer she would expect the nurses to notify the NP. She confirmed residents' medications should be available for administration as ordered. On 08/15/2023 at 5:00 p.m., S2DON and S14UM were notified of the following medication discrepancies: S2DON and S14UM reviewed Resident #4's August 2023 MAR including details and confirmed the following: Bupropion HCl XL documented as not administered on 08/01/2023, 08/10/2023, 08/11/2023, 08/12/2023, 08/13/2023, 08/14/2023, and 08/15/2023; Lipitor documented as not administered on 08/10/2023, 08/11/2023, and 08/12/2023; Clobetasol 0.05% lotion documented as not administered on 08/14/2023 AM & HS and 08/15/2023 AM; Mucinex Extended Release documented as not administered on 08/11/2023 at 9 a.m., 08/14/2023 at 9 a.m. & 5 p.m., and 08/15/2023 at 9 a.m.; and Cetirizine documented as not administered on 08/10/2023 and 08/11/2023. S2DON and S14UM both confirmed Resident #4 should not have gone six days without his Bupropion and they would have expected to have been notified immediately if there were issues obtaining the medication refill from the pharmacy, which they stated they had not been made aware. S2DON and S14UM reviewed Resident #10's August 2023 MAR including details and confirmed the following: Aspirin documented as not administered on 08/05/2023, 08/06/2023, 08/12/2023, and 08/13/2023; Ferrous Gluconate 324mg tablet documented as not administered on 08/14/2023 at 5 p.m. and 08/15/2023 at 7 a.m. and 12 p.m. S14UM said Aspirin and Ferrous Gluconate were over-the-counter medications and the nurses should have gotten the medications from one of the other two medication carts. S2DON and S14UM reviewed Resident #32's August 2023 MAR including details and confirmed the following: Linzess documented as not administered on 08/02/2023, 08/03/2023, 08/04/2023, 08/14/2023, and 08/15/2023. S2DON and S14UM both confirmed the medication should have been reordered prior to the last dose being administered to the resident.
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Administration (Tag F0835)

Could have caused harm · This affected most or all residents

Based on observations, interviews and record reviews, the facility failed to be administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the high...

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Based on observations, interviews and record reviews, the facility failed to be administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being for each resident residing in the facility. The facility failed to have an effective system in place to: 1. Ensure adequate numbers of direct care staff were present to provide quality care for resident direct care needs; 2. Ensure facility policies and procedures were developed and/or implemented for effective medication availability, storage, and administration; 3. Ensure facility policies and procedures were implemented for an effective Hospice Program; 4. Ensure facility policies and procedures were implemented for an effective Water Management Program; 5. Ensure facility policies and procedures were implemented for an effective Antibiotic Stewardship Program; 6. Ensure facility policies and procedures were implemented for an effective Kitchen and Dietary Services Program; 7. Ensure facility policies and procedures were developed and/or implemented for an effective Emergency Preparedness Program; 8. Ensure facility policies and procedures were developed and/or implemented for effective staff training regarding the Workplace Violence Prevention Program; and 9. Ensure facility policies and procedures were implemented for an effective QA/QAPI Program. This deficient practice had the potential to affect a census of 78 residents. Cross Reference E0024, E0039, S0073, S0149, F602, F658, F677, F695, F725, F755, F759, F761, F812, F814, F835, F838, F849, F867, F880, F881. Findings: 1. Review of the facility's Nursing/Ancillary Personnel Staffing Pattern Reporting Form, dated 07/09/2023 through 07/22/2023, signed as complete and accurate by S1ADM on 08/14/2023 revealed, in part, the following: On 07/09/2023 the facility was required to provide 171.5 hours of direct care based on their facility census of 73 residents. Review of the facility's Staffing Pattern Form revealed the facility provided 146.5 hours of direct care, which was 25.05 hours short of the required hours. Review of the facility's Nursing/Ancillary Personnel Staffing Pattern Reporting Form, dated 07/23/2023 through 08/05/2023, signed as complete and accurate by S1ADM on 08/13/2023 revealed, in part, the following: On 07/23/2023 the facility was required to provide 201.6 hours of direct care based on their facility census of 76 residents. Review of the facility's Staffing Pattern Form revealed the facility provided 179.75 hours of direct care, which was 21.85 hours short of the required hours. On 07/29/2023 the facility was required to provide 176.25 hours of direct care based on their facility census of 75 residents. Review of the facility's Staffing Pattern Form revealed the facility provided 154.25 hours of direct care, which was 22 hours short of the required hours. On 07/30/2023 the facility was required to provide 176.25 hours of direct care based on their facility census of 75 residents. Review of the facility's Staffing Pattern Form revealed the facility provided 164.75 hours of direct care, which was 11.5 hours short of the required hours. Review of the PBJ Staffing Report for Fiscal Year 2023 Quarter 2 (01/01/2023 - 03/31/2023), with a run date of 08/10/2023, revealed the facility had a 1-star staffing rating. On 08/17/2023 at 1:55 p.m., an interview was conducted with S1ADM. He stated the facility did not have a current Facility Assessment Tool with a set ratio of staff to residents to be used for determining staffing needs. 2. On 08/15/2023 at 3:52 p.m., an interview was conducted with S11LPN. She stated not all nurses used the communication log binder at the nurses' station to report medication refill requests or issues like they should. She stated not all nurses documented refill requests on the 24 hour communication report like they should. She stated due to the broken process, when out of a medication, she had to call pharmacy to see if a refill was requested. She confirmed she had missed doses of prescription medications and over the counter medications for residents because it was not available for her to administer. She confirmed she did not notify her supervisor or the prescriber when she was unable to administer the medication and should have. On 08/15/2023 at 4:45 p.m., an interview was conducted with S14UM. She confirmed unopened over-the-counter medications were kept in her office for nurses to use to restock their medication carts. She stated she would expect if a nurse was out of an over-the-counter medication on their cart, they would obtain a dose from another medication cart to ensure no missed doses. She stated staff should inform her and/or S2DON of any over-the-counter medication needs immediately. She confirmed the facility's policies and procedures had not been implemented as they should. On 08/17/2023 at 10:10 a.m., an interview was conducted with S22LPN, S16CRN and S1ADM. S22LPN informed S1ADM and S16CRN Resident #3 ran out of pain medication (Percocet) yesterday after his 2:00 p.m. dose. S22LPN stated she called the pharmacy this morning to ask where his refill was and was told they did not send it because his insurance would not pay for additional doses until next month. S22LPN stated the pharmacy told her they sent a fax to inform the facility of this yesterday. S22LPN confirmed she never saw a fax from the pharmacy and was not even sure what fax machine the pharmacy communications were sent to. S1ADM confirmed the pain medication was not available to the resident and should have been. S1ADM confirmed no resident should run out of medication. Review of the facility's policy titled Storage of Medications revealed the following, in part: Policy Statement: The facility stores all drugs and biologicals in a safe, secure, and orderly manner. Policy Interpretation and Implementation: 13. Schedule II-IV controlled medications are stored in separately locked, permanently affixed compartments. On 08/15/2023 at 9:25 a.m., an observation was made of Med b room with S2DON. The emergency kit box was observed sitting on the counter, not permanently affixed. S2DON confirmed the emergency kit box contained narcotic medications and was not permanently affixed so it could be picked up and carried out of the room. She confirmed the facility's policies and procedures had not been implemented as they should. 3. An interview was conducted on 08/17/2023 at 2:10 p.m. with the S14UM. She confirmed a hospice resident's facility medical record should match the hospice binder, including the physician orders, MAR, and care plan. An interview was conducted on 08/17/2023 at 2:25 p.m. with the S2DON. She stated she was not aware of what specific direct care tasks the facility staff versus hospice agency staff was responsible for providing to their hospice residents. She reviewed one of the facility's current hospice binders at this time and confirmed the last hospice plan of care present in the binder was dated 11/09/2022 to 02/06/2023. She confirmed an up to date POC should be present in every hospice resident's binder. She confirmed prior to today, the facility did not have a process in place to ensure hospice binders were up to date, and all new or changed physician orders were entered into the EHR. 4. Review of facility's policy titled Legionella Water Management Program revealed the following, in part: Policy: Our facility is committed to the prevention, detection and control of water-borne-contaminants, including Legionella. Policy Guidelines and Procedures: The water management program includes the following elements: a. An interdisciplinary water management team; b. A detailed description and diagram of the water system in the facility; c. The identification of areas in the water system that could encourage the growth and spread of Legionella or other waterborne bacteria; d. The identification of situations that can lead to Legionella growth; and e. Specific measures used to control the introduction and/or spread of legionella (e.g.; temperature, disinfectants). j. Documentation of the program. On 08/17/2023 at 1:00 p.m., an interview was conducted with S4MS. He stated was responsible for the facility's Water Management Program to assess for water borne illnesses and Legionella. He confirmed he did not know how to monitor for or implement interventions regarding Legionella. He confirmed he was unaware if the facility had a water flow chart/diagram related to water sources for potential pathogens. He stated he asked the previous two administrators what the policy and procedure was for monitoring water for Legionella and was never provided with the information, so nothing had been done. On 08/16/2023 at 3:30 p.m., an interview was conducted with S1ADM. He stated he was unaware of the facility's procedures for Legionella monitoring. He stated he was unaware of any monitoring of the water system or treatments provided for Legionella. He stated the facility did not have a water flow chart/diagram related to water sources for potential pathogens. He confirmed the facility's policies and procedures regarding water management had not been implemented as they should. 5. On 08/17/2023 at 9:55 a.m., an interview was conducted with S2DON. She stated she was recently assigned the responsibility of the facility's Antibiotic Stewardship Program. She stated there had been a lot of staffing changes at the facility this year. She confirmed because of this, no one had been assigned to manage the Antibiotic Stewardship Program since the last standard survey on 09/16/2022. She confirmed the infection log dated 04/01/2023 to 08/17/2023 was inaccurate. She confirmed the facility should be tracking, trending and monitoring infections per policy and procedure but there was not an effective system in place to do so at this time. 6. Review of the facility policy titled Food Receiving and Storage revealed, in part, the following: Policy Statement: Foods shall be received and stored in a manner that complies with safe food handling practices. Policy Interpretation and Implementation: 8. All foods stored in the refrigerator or freezer will be covered, labeled and dated (use by date). 14. Food items and snacks kept on the nursing units must be maintained as indicated below: c. Refrigerators must have working thermometers and be monitored for temperature according to state-specific guidelines. d. Beverages must be dated when opened and discarded after twenty-four (24) hours. e. Other opened containers must be dated and sealed or covered during storage. On 08/13/2023 at 8:45 a.m., the initial kitchen tour was conducted with S8C. The following observations were made, in the presence of S8C, during the initial tour: Walk-in cooler: One large gallon container of red punch not dated or labeled. One bag of sliced cheddar cheese not sealed. One bag of shredded cheddar cheese not sealed. One medium rectangle silver serving container of cooked hamburger meat, uncovered not labeled or dated. One large shallow square silver serving container of etouffee, not sealed, labeled or dated. One small square silver serving container of chocolate pudding, not labeled or dated. 75 individual cups of red punch not dated and 5 cups were missing lids. 5 individual cups of orange juice, not dated. One large rectangle silver serving container of cooked mixed vegetables, not labeled or dated. Walk-in freezer: One bag fully cooked meat patties, open, unsealed, not labeled or dated. One bag oven ready surf burger patties, open, unsealed, not labeled or dated. One disposable 9x13 cake pan covered with foil with ice chunks on foil, not labeled or dated. One plastic grocery bag containing a plastic zip bag of frozen fish filets with tails, not labeled or dated. Dry storage room: One opened bag of classic cornbread stuffing mix with an expiration date from the manufacturer of 07/30/2023. On 08/14/2023 at 11:40 a.m., an interview was conducted with S5DM. She confirmed all items stored in the kitchen should have been covered, sealed, labeled, dated with expiration date, and discarded prior to the expiration date. She confirmed the facility's policies and procedures had not been implemented as they should. On 08/15/2023 at 9:22 a.m., an observation was made of the Med a room with S2DON. The unit refrigerator contained four 32 fl. oz. bottles of nectar thick supplement. Review of the unit refrigerator log dated August 2023 revealed no entries on the following dates: 08/01/2023, 08/02/2023, 08/03/2023, 08/04/2023, 08/05/2023, 08/07/2023, 08/08/2023, and 08/09/2023. Review of the unit freezer log dated August 2023 revealed no entries on the following dates: 08/01/2023, 08/02/2023, 08/03/2023, 08/04/2023, 08/05/2023, 08/06/2023, 08/07/2023, 08/08/2023, and 08/09/2023. On 08/15/2023 at 9:25 a.m., an interview was conducted with S2DON. She said the nurses were responsible for checking the unit refrigerator and unit freezer temperatures daily. She reviewed the August 2023 logs for the unit refrigerator and unit freezer and confirmed there were no entries on the above dates. She confirmed the facility's policies and procedures had not been implemented as they should. 7. Review of the facility's Emergency Preparedness Binder revealed the required bi-annual emergency drills were not conducted since 08/12/2022 for shelter in place and 06/23/2022 for an evacuation. Further review revealed the Emergency Preparedness Plan failed to reveal a policy and procedure for the use of volunteers during an emergency. During an interview on 08/17/2023 at 12:30 p.m., S1ADM confirmed the facility failed to develop and implement their Emergency Preparedness Plan as required. 8. On 08/16/2023 at 3:40 p.m., an interview was conducted with S1ADM. He stated upon hire on 07/24/2023, he received a brief orientation for the facility's policy Workplace Aggression/Violence. He stated as of today, 08/16/2023, he still had not received the full training on the facility's Workplace Violence Prevention Plan. He stated to his knowledge, the policy he provided titled, Workplace Aggression/Violence, was the facility's Workplace Violence Prevention Plan. He confirmed he was not aware of all the requirements surrounding the Workplace Violence Prevention Plan. Upon review of the required components, he confirmed the facility had not developed and implemented trainings to meet all of the Workplace Violence Prevention requirements. On 08/17/2023 at 4:30 p.m., S3COO provided two additional documents titled Safety and Security Plan and Workplace Violence Report. She stated the documents were the facility's Workplace Violence Prevention Plan. On 08/17/2023 at 4:30 p.m., S1ADM reviewed the documents provided by S3COO and confirmed he was not aware these documents existed and had never seen them before now. 9. An interview was conducted on 08/14/2023 at 2:29 p.m. with S2DON. She stated S23LPN had been on her radar since 07/05/2023 due to charting discrepancies regarding narcotic medications. She confirmed S23LPN had been written up, counseled and reeducated on 07/05/2023 regarding the discrepancies, but no monitoring or QA/QAPI was initiated. She stated on 07/12/2023, she and S14UM were notified of a new discrepancy involving S23LPN and Resident #10's narcotic log. She stated the discrepancy was regarding the date and time of a narcotic being signed out on the narcotic log by S23LPN but not in the EHR. She stated S23LPN performed a urine drug screen and was asked to provide a copy of a valid prescription for any narcotic medications in her system at the time. She confirmed S23LPN's urine drug screen resulted positive for the same medication involved in the discrepancy, and S23LPN was not able to produce a valid prescription for the medication she tested positive for. She confirmed S23LPN was terminated and a QA/QAPI was opened on 07/12/2023 to prevent future occurrences. She confirmed monitoring was a part of their QA/QAPI, and confirmed she had no further documentation of monitoring being performed beyond the date it was initiated on 07/12/2023. An interview was conducted on 08/17/2023 at 4:00 p.m. with S1ADM. He confirmed their overall QA/QAPI system had not been effective. He confirmed if all facility staff had received adequate training regarding the implementation of the facility's policies and procedures, many of these system breakdowns could have been prevented.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Antibiotic Stewardship (Tag F0881)

Could have caused harm · This affected most or all residents

Based on interview and record reviews, the facility failed to implement an antibiotic stewardship program to ensure antibiotic use was being monitored and trending was being performed for residents re...

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Based on interview and record reviews, the facility failed to implement an antibiotic stewardship program to ensure antibiotic use was being monitored and trending was being performed for residents receiving antibiotics. This failed practice had the potential to affect any of the 78 residents currently residing in the facility. Findings: Review of the facility's policy titled Infection Prevention and Control Program, revealed the following, in part: Policy Statement An infection prevention and control program (IPCP) is established and maintained to provide a safe, sanitary and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. Policy Interpretation and Implementation 5. Coordination and Oversight c. The infection prevention and control committee is responsible for reviewing and providing feedback on the overall program. Surveillance data and reporting information is used to inform the committee of potential issues and trends. Some examples of committee reviews may include: (3) Whether antibiotic usage patterns need to be changed because of the development of resistant strains; 8. Antibiotic Stewardship a. Culture reports, sensitivity data, and antibiotic usage reviews are included in surveillance activities. c. Antibiotic usage is evaluated and practitioners are provided feedback on reviews. Review of the Antibiotic Stewardship binder on 08/16/2023 with S2DON revealed the tracking and trending of infections and antibiotic use for the months April 2023 through August 2023 were incomplete. The facility's Infection Log dated 04/01/2023 - 08/17/2023 revealed the following: 1.) 17 residents with infections were prescribed antibiotics in April 2023 with no pathogen documented; 2.) 13 residents with infections were prescribed antibiotics in May 2023 with no pathogen documented; 3.) 14 residents with infections were prescribed antibiotics in June 2023 with no pathogen documented; 4.) 9 residents with infections were prescribed antibiotics in July 2023 with no pathogen documented; and 5.) 8 residents with infections were prescribed antibiotics in August 2023 with no pathogen documented. On 08/17/2023 at 9:55 a.m., an interview was conducted with S2DON. She stated she was responsible for the facility's antibiotic stewardship program. When asked if it was standard practice to order a culture for an infection, she stated if S17NP ordered a culture that was his decision. When asked how she knew the appropriate antibiotic, dose and duration were prescribed for a resident if no culture and sensitivities were completed, she stated she just followed S17NP's orders as it was his responsibility to order cultures. She stated after a resident was prescribed an antibiotic with no culture and sensitivities completed, she knew the treatment was appropriate if the resident's infection improved. She reviewed the facility's Infection Log dated 04/01/2023 to 08/17/2023 and confirmed under the pathogen section for each infection identified, it was documented as no culture done. She stated there had been a lot of staffing changes at the facility and she had recently taken over the task of the Antibiotic Stewardship Program. She stated for the last one and half months she had to go back and enter resident infections on the log. She confirmed the infection log dated 04/01/2023 to 08/17/2023 was inaccurate. She stated she should be tracking and monitoring infections, but no one staff had been working on the Antibiotic Stewardship Program since the last standard survey. She confirmed there was no system in place to accurately monitor, track and trend infections and it was a work in progress.
Jan 2023 3 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected 1 resident

Based on observations and interviews, the facility failed to ensure the residents had a safe, sanitary, and comfortable environment for 2 (#2 and #4) of 6 (#1, #2, #3, #4, #5, and #6) sampled resident...

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Based on observations and interviews, the facility failed to ensure the residents had a safe, sanitary, and comfortable environment for 2 (#2 and #4) of 6 (#1, #2, #3, #4, #5, and #6) sampled resident rooms observed as evidence by: 1. Solid brown substance and brown staining found on Resident #2's floor and 2. [NAME] residue found on Resident #4's feeding pump, pole, and floor surrounding the pump. Findings: On 01/08/2023 at 9:52 a.m., an observation was made of Resident #2's room. A two-inch piece of a solid brown substance was observed on the floor to the left side of Resident #2's wheelchair and a twelve by twelve inch brown stain was underneath the bed. On 01/08/2023 at 9:53 a.m., an interview was conducted with S13CNA. S13CNA picked up the two-inch piece of solid brown substance off Resident #2's floor. S13CNA stated it's hard as a rock and it's been here a while. S13CNA stated the solid brown substance was feces and proceeded to break it apart in her gloved hands. S13CNA verified the solid brown substance and the brown stain under Resident #2's bed should have been cleaned and not left on Resident #2's floor. On 01/10/2023 1:34 p.m., an observation was made of Resident #4's room. [NAME] residue was on the feeding pump, pole, and floor surrounding the pump. On 01/10/2023 at 2:05 p.m., an interview was conducted with S10RT at Resident #4's bedside. S10RT confirmed there was brown residue on the feeding pump, pole, and floor surrounding the pump and it should be cleaned. On 01/11/2023 at 11:20 a.m., an observation was made of Resident #4's room. [NAME] residue was on the feeding pump, pole, and floor surrounding the pump. On 01/11/2023 at 11:32 a.m., an interview was conducted with S8LPN. S8LPN confirmed there was brown residue on Resident #4's feeding pump, pole, and floor surrounding the pump. S8LPN confirmed that it should have been cleaned by housekeeping or the nursing staff. On 01/11/2023 at 2:54 p.m., an observation was made of Resident #4's room. [NAME] residue was on the feeding pump, pole, and floor surrounding the pump. On 01/11/2023 at 3:45 p.m., an environmental round was conducted with S1ADM, S20DM, and S21HKM. S1ADM, S20DM, and S21HKM confirmed the twelve by twelve inch brown stain underneath Resident #2's bed, and stated it should have been cleaned by housekeeping. S1ADM confirmed the brown residue on Resident #4's feeding pump, pole, and floor surrounding the pump. S1ADM verified nursing personnel were responsible for cleaning Resident #4's feeding pump, and it should have been cleaned. S20DM and S21HM confirmed the brown residue on the floor surrounding Resident #4's feeding pump. They stated this would be housekeeping's responsibility, and it should have been cleaned.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interview, the facility failed to maintain accurate records in accordance with accepted professional...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interview, the facility failed to maintain accurate records in accordance with accepted professional standards and practices for 1 (#1) of 3 (#1, #4, and #6) sampled residents reviewed for trachea and gastrostomy care. The facility failed to accurately document Resident #1's medications, and treatments on the Medication Administration Record. Findings: Review of the facility's policy entitled Charting and Documentation revealed the following: Policy Interpretation and Implementation 3. Documentation in the medical record will be objective (not opinionated or speculative), complete, and accurate. Resident #1 Review of the medical record revealed Resident #1 was admitted to the facility on [DATE]. Resident #1's diagnoses included Viral Pneumonia, Unspecified; Type 2 Diabetes Mellitus with Hypoglycemia; Malignant Neoplasm of Upper Lobe, Right Bronchus of Lung; Tracheostomy Status; and Gastrostomy Status. Review of Resident #1's Physician Orders revealed the following: 1. Lantus Solostar U-100 unit/ml (3ml) subcutaneous pen - Give 10 units by injection once every evening 2. TRACH: Trach care as needed and twice a day -04/22/2022 3. Suction Trach prn- 04/22/2022 4. O2 Sat Q shift - 03/18/2022 5. Change Peg site dressing every shift- 04/13/2022 6. Enteral: change irrigation set or feeding syringe every night and flush gastrostomy tube every shift - 03/17/2022 Review of the Medication Administration Records for 11/01/2022 through 12/15/2022 revealed the following: 1. 11/14/2022 and 12/4/2022, 12/05/2022, 12/06/2022, 12/11/2022 No documentation of oxygen saturation check completed. 2. 11/14/2022, 12/04/2022, 12/05/2022, 12/06/2022. No documentation of enteral change irrigation set or syringe every night completed. 3. 11/12/2022, 11/13/2022, 11/18/2022, 11/23/2022 No documentation of Trach care bid administered. 4. 12/05/2022 and 12/06/2022 No documentation of change Peg site dressing every shift. 5. 12/05/2022, 12/06/2022, and 12/10/2022 No documentation of insulin given at 8:00 p.m. On 01/12/2022 at 4:26 p.m., an interview was conducted with S2DON. She reviewed Resident #1's Medication Administration Record for November 2022 and December 2022. She verified the above medications and interventions were not documented as being administered or completed by staff and should have been.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

Based on observations, interviews, and record review, the facility failed to establish and maintain an infection prevention and control program designed to help prevent the development and transmissio...

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Based on observations, interviews, and record review, the facility failed to establish and maintain an infection prevention and control program designed to help prevent the development and transmission of communicable diseases and preventing and controlling COVID-19 infections as evidence by the following: 1. The facility failed to ensure staff appropriately changed gloves and performed hand hygiene for 3 (Resident #2, Resident #6, and R4) of 3 (Resident #2, Resident #6, and R4) residents observed for indwelling catheter care; 2. The facility failed to ensure staff appropriately changed gloves and performed hand hygiene for 2 (Resident #6 and R7) of 3 (Resident #4, Resident #6, and R7) residents observed for peg site care; and 3. The facility failed to ensure staff were properly screened for COVID-19 with temperature checks before entering the facility prior to starting their shifts. Findings Review of the facility's policy entitled Handwashing/Hand Hygiene revealed the following: Policy Statement This facility considers hand hygiene the primary means to prevent the spread of infections. Policy Interpretation and Implementation 7. Use an alcohol-based hand rub containing at least 62% alcohol; or alternatively, soap (antimicrobial or non-antimicrobial) and water for the following situations: b. Before and after direct contact with residents; g. Before handling clean or soiled dressings, gauze pads, etc.; i. After contact with a resident's intact skin; j. After contact with blood or bodily fluids; k. After handling used dressings, contaminated equipment, etc.; m. After removing gloves; 9. The use of gloves does not replace hand washing/hand hygiene. Integration of glove use along with routine hand hygiene is recognized as the best practices for preventing healthcare-associated infections. Review of the facility's policy entitled Coronavirus Disease (COVID-19)-Identification and Management of Ill Residents revealed the following: Screening and Monitoring 2. Points of entry into the facility may be limited to facilitate screening of individuals entering the facility. 3. Anyone entering the facility (including staff) is screened for signs and symptoms of and exposure to others with SARS-Co V-2 infection. 1. Resident #2 On 01/11/2023 at 11:52 a.m., an observation was made of S19LPN performing suprapubic catheter care for Resident #2. Resident #2's abdominal fold area was observed to be reddened with bumpy areas across the entire abdominal fold extending to the suprapubic catheter site with red drainage present. S19LPN donned clean gloves prior to beginning care. S19LPN cleaned the suprapubic catheter site and abdominal fold with soap, water, and dried the site with a clean wash cloth. S19LPN then, without removing her soiled gloves and performing hand hygiene, opened a clean pack of gauze, reached in her pocket for her scissors, cut the gauze and wound dressing, and placed the clean dressing onto Resident #2's peg site. S19LPN then adjusted the resident in bed and touched Resident #2's brief and blanket. S19LPN removed her soiled gloves and washed hands with soap and water. On 01/11/2023 at 12:30 p.m., an interview was conducted with S19LPN. She verified she did not change her gloves or perform hand hygiene after cleaning the suprapubic area and wound, before dressing the wound with clean dressing, touching Resident #2's belongings and clothing, and touching Resident #2's bed controls. She stated she did not remove her soiled gloves or perform hand hygiene because she did not feel her gloves were saturated with exudate or blood. She confirmed red drainage was present to Resident #2's abdominal fold and peg site. She stated she only changes her gloves when they are visibly soiled. Resident #6 On 01/11/2023 at 9:37 a.m., an observation was made of S16CNA performing incontinent care on Resident #6. S16CNA preformed hand hygiene and donned clean gloves, unclasped the soiled brief, and tucked it between Resident #6's legs. S16CNA cleaned feces from Resident #6 using wipes and disposed the soiled brief into the trashcan. S16CNA did not remove her soiled gloves or perform hand hygiene. S16CNA touched the bedside table, turned the resident, adjusted the draw sheet, placed a clean brief under Resident #6, and straightened the draw sheet. S16CNA then touched the container of wipes and cleaned feces off the indwelling catheter tubing. S16CNA then, without removing soiled gloves and performing hand hygiene, secured the clean brief, adjusted her facemask, resident's gown, draw sheet, and pillow. S16CNA proceeded to pick up the trash bag containing the soiled brief and took her right soiled glove off. S16CNA continued to adjust Resident #6's pillows, blanket, touched the bed controls, put the call light within reach, and placed cleaning spray and wipes in Resident #6's dresser. S16CNA went on to touch Resident #6's bedside table and catheter bag. S16CNA took off the soiled left glove and placed it in the trash bag with the soiled brief. S16CNA, without performing hand hygiene, donned cleaned gloves, and touched the bathroom door, grabbed Resident #6's urinal, opened the dresser drawer, and emptied the catheter bag. Without removing her soiled gloves, S16CNA emptied the urine from the urinal into the toilet, used the faucet handles to turn on the water and rinsed Resident #6's urinal. At that time the CNA removed both soiled gloves. S16CNA did not perform hand hygiene and continued to adjust the resident's fan, pick up the soiled trash bag, and adjust Resident #6's privacy curtain and sheets. S16CNA opened the resident's door, exited the room, touched the door handle to open the dirty utility room, and discarded Resident #6's trash in the dirty utility room. S16CNA then performed hand hygiene. On 01/11/2023 at 9:48 a.m., an interview was conducted with S16CNA. She confirmed she kept hand sanitizer on her person at all times. S16CNA stated her normal process included changing gloves and performing hand hygiene anytime she completes incontinence care and soils her gloves. She confirmed she should have changed her gloves and preformed hand hygiene after providing incontinent care for Resident #6, prior to touching any of the resident's belongings, and prior to exiting the room. R4 On 01/12/2023 at 4:10 p.m., an observation was made of S17LPN performing suprapubic indwelling catheter care for R4. S17LPN donned sterile surgical gloves prior to beginning suprapubic catheter site care. R4's skin was observed to be red and broken around R4's suprapubic catheter insertion site. S17LPN cleaned the suprapubic catheter site with soap and water and dried the area with a clean cloth. R4's suprapubic catheter site was noted to have a scant amount of red drainage. S17LPN did not change gloves or perform hand hygiene and proceeded to open a clean gauze and apply it to R4's suprapubic catheter site. S17LPN reapplied R4's brief, adjusted the sheets and blanket, adjusted R4's bed by touching the bed controls, and placed R4's bedside table within reach. S17LPN removed soiled gloves and performed hand hygiene. On 01/12/2023 at 4:30 p.m., an interview was conducted with S17LPN. She confirmed she did not remove her soiled gloves or complete hand hygiene after completion of suprapubic care, and she should have. On 01/12/2023 at 5:22 p.m., an interview was conducted with S1ADM and S2DON. S2DON stated she expected staff to change gloves when going from a dirty process to a clean process during incontinent care. S2DON stated staff should change gloves and perform hand hygiene if they soil their gloves during incontinent care. 2. Resident #6 On 01/11/2023 at 9:53 a.m., an observation was made of peg site care for Resident #6 completed by S8LPN. S8LPN donned clean gloves, removed the dressing soiled with yellow drainage from peg site, cleansed the peg site with soap, water, and gauze, and then dried the site with a clean gauze. S8LPN did not remove her soiled gloves and proceeded to place a clean gauze on Resident #6's peg site. S8LPN then touched Resident #6's gown, sheet, pillow, and bedside table. S8LPN then removed soiled gloves, and without performing hand hygiene, touched the privacy curtain. S8LPN exited the room and performed hand hygiene. On 01/11/2023 at 10:02 a.m., an interview was conducted with S8LPN. S8LPN stated her normal process was to change her gloves and perform hand hygiene during peg site care if her gloves were soiled. S8LPN stated she considered her gloves to be soiled after cleaning the yellow drainage from the peg site. S8LPN confirmed she should have taken off her soiled gloves and performed hand hygiene before touching any of Resident #6's belongings, privacy curtain, and bedside table. R7 On 01/12/2023 at 1:41 p.m., an observation was made of peg site care for R7 completed by S3LPN. S3LPN donned clean gloves, cleaned crusty brown drainage from peg site with wound cleanser and gauze, and dried the site with a clean gauze. S3LPN then, without removing her soiled gloves or performing hand hygiene, placed a clean gauze on R7's peg site, adjusted R7's gown and sheets, and removed her soiled gloves. S3LPN then, without performing hand hygiene, shut the dresser drawer, readjusted R7's sheets, pulled the privacy curtain back, touched the door knob, touched the privacy curtain again, touched the light switch, and exited the room. S3LPN opened the door to the wound care department and picked up a trash bag. S3LPN then opened the biohazard room door, and discarded the trash bag. On 01/12/2023 at 1:48 p.m., an interview was conducted with S3LPN. S3LPN stated her normal process was to change her gloves and perform hand hygiene during peg care if her gloves were soiled. S3LPN stated she considered her gloves to be soiled after cleaning the crusty brown drainage from the peg site. S3LPN stated she should have taken off her soiled gloves and performed hand hygiene before touching any of R7's belongings, privacy curtain, door knobs and light switch. On 01/12/2023 at 5:22 p.m., an interview was conducted with S1ADM and S2DON. S2DON stated she expected staff to change gloves when going from a dirty process to a clean process during peg care. S2DON stated staff should change gloves and preform hand hygiene if they soil their gloves during peg care. 3. Review of the facility's COVID-19 Positive Residents Log revealed a COVID-19 outbreak started on 12/04/2022 with a total of 24 residents testing positive from 12/04/2022 to 01/02/2023. On 01/12/2023 at 3:15 p.m., an interview was conducted with S15DR. S15DR stated the therapy staff were not checking their temperature upon entering the facility prior to starting their shifts. S15DR stated therapy staff entered the facility through the side entrance, which bypassed the screening table. S15DR stated her department relied on the twice weekly COVID-19 testing to ensure the therapy staff were free of COVID-19. On 01/12/2023 at 3:43 p.m., an interview was conducted with S2DON. S2DON stated all employees must check their temperatures before entering the facility prior to starting their shifts regardless of what entrance they use. S2DON stated the facility did not keep logs of employees' temperatures. On 01/12/2023 at 4:45 p.m., an interview was conducted with S1ADM. S1ADM stated the facility was currently in a COVID-19 outbreak status. S1ADM stated it was her expectation that all employees checked their temperatures before entering the facility prior to starting their shifts regardless of what entrance the employees use. S1ADM stated she was not aware of the therapy staff not checking their temperatures before entering the facility prior to starting their shifts.
Sept 2022 15 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Resident Rights (Tag F0550)

Could have caused harm · This affected 1 resident

Based on observation, interviews, and record review the facility failed to ensure a resident was treated with respect and dignity in a manner and in an environment that promotes maintenance or enhance...

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Based on observation, interviews, and record review the facility failed to ensure a resident was treated with respect and dignity in a manner and in an environment that promotes maintenance or enhancement of his or her quality of life for 1 (#78) of 2 (#27, #78) sampled residents reviewed with a urinary catheter. The facility failed to ensure a resident's urinary catheter bag was covered while sitting in their wheelchair in a public setting. Findings: Review of the facility's policy titled Quality of Life-Dignity revealed the following, in part: Policy Statement: Each resident shall be cared for in a manner that promotes and enhances quality of life, dignity, respect and individuality. Policy Interpretation and Implementation: 11. Demeaning practices and standards of care that compromise dignity are prohibited. Staff shall promote dignity and assist residents as needed by: a. Helping the resident to keep urinary catheter bags covered. Review of the Clinical Record for Resident #78 revealed an admission date of 08/16/2022 with diagnoses that included Cerebral Infarction due to Thrombosis of Right Middle Cerebral Artery, Spastic Hemiplegia Affecting Left Non-dominant Side and Morbid Obesity due to Excess Calories. Review of the 5-day MDS with an ARD of 08/22/2022 for Resident #78 revealed the following, in part: She had a BIMS of 15, which indicated she was cognitively intact. Further review indicated she had an indwelling catheter. An observation was conducted of Resident #78 on 09/12/2022 at 10:45 a.m. She was observed in a wheelchair on Hall C with a catheter to gravity drainage connected to an uncovered urinary catheter bag. Staff and residents were observed on Hall C during the time Resident #78's urinary catheter bag was visible. An interview was conducted with Resident #78 on 09/12/2022 at 2:00p.m. She said she had a suprapubic catheter. She said staff did not always cover her urinary catheter bag when she left her room. An interview was conducted with S2DON on 09/16/2022 at 1:00 p.m. She confirmed a resident's urinary catheter bag should be placed inside a dignity bag at all times when a resident was out of the room. She confirmed Resident #78's urinary catheter bag should have been covered when she left her room.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure an incident of neglect was reported within twenty-four hours...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure an incident of neglect was reported within twenty-four hours to the State Agency as required for 1 (#7) of 4 (#3, #7, #78, and #298) residents investigated for accidents. Findings: Review of the Medical Record revealed Resident #7 was admitted to the facility on [DATE] and had diagnoses which included the following, in part: Cerebral Infarction, Hemiplegia and Hemiparesis Following Cerebral Infarction Affecting Right Dominant Side, Aphasia Related to Cerebral Infarction, Generalized Muscle Weakness, Other Abnormalities of Gait and Mobility, and Unspecified Symptoms and Signs involving Cognitive Functions Following Cerebral Infarction Review of the quarterly MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 06/16/2022 for Resident #7 revealed the following, in part: he had a BIMS of 7 which indicated the resident was severely cognitively impaired. He required a wheelchair for mobility with one person assistance required for transfers. Review of the facility's Incident Log revealed an incident dated 08/04/2022 at 8:20 a.m. in which S5CNASV found Resident #7 off facility grounds in the street in his wheelchair. Review of the facility's SIMS (State Incident Management System) reports from March 2022-September 2022 revealed the State Agency had not been notified about Resident #7's elopement on 08/04/2022. On 09/14/2022 at 12:20 p.m. an interview with S5CNASV was conducted. She stated on 08/04/2022 she was leaving work around 6:30 or 7:00 p.m. when she saw a person in a wheelchair in the street. S5CNASV confirmed the time of the incident was in the evening. S5CNASV stated she stopped when she recognized it was Resident #7. She stated he was located in the street close to the main highway, heading toward a busy, high traffic intersection. She stated he was not supposed to be outside of the facility unsupervised. On 09/15/2022 at 3:45 p.m. an interview was conducted with S2DON. She stated she was familiar with Resident #7 and was aware of him leaving the facility unsupervised on 08/04/2022. S2DON stated S5CNASV notified her on the evening of 08/04/2022 about the incident related to Resident #7 leaving the facility. S2DON stated she reported the incident to S1ADM. S2DON further stated she did not think the incident qualified to be reported to the State Agency because Resident #7 was not a known wanderer, and was found without having to initiate a search for him. She stated S1ADM was responsible for submitting reports to the State Agency. S2DON stated Resident #7 was severely cognitively impaired and should not be outside of the facility without supervision. On 09/16/2022 at 10:55 a.m., an interview was conducted with S1ADM. She stated she was aware of the incident on 08/04/2022 involving Resident #7 eloping from the facility. She verified she was the facility administrator at the time of the incident. She stated S2DON reported the incident to her. S1ADM stated she did not report the incident to the State Agency. She stated it was not safe for Resident #7 to be outside without supervision. S1ADM reviewed the incident report dated 08/04/2022 for Resident #7 and confirmed the incident should have been reported to the State Agency and it had not been.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #75 Review of the Clinical Record for Resident #75 revealed he admitted to the facility on [DATE]. Review of the Quarte...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #75 Review of the Clinical Record for Resident #75 revealed he admitted to the facility on [DATE]. Review of the Quarterly combined with a 5-day MDS with an ARD of 08/22/2022 for Resident #75 revealed the following, in part: He had a BIMS of 14, which indicated he was cognitively intact. Treatment: tracheostomy care - while resident - checked, which indicated the facility assessed Resident #75 as currently having a tracheostomy. An observation was conducted of Resident #75 on 09/12/2022 at 10:08 a.m. He did not have a tracheostomy. An interview was conducted with Resident #75 at that time. He stated he had not had a tracheostomy in twenty-five years. An observation was conducted of Resident #75 on 09/16/2022 at 10:20 a.m. with S10LPN present. S10LPN confirmed Resident #75 did not have a tracheostomy. An interview was conducted with S9LPNMDS on 09/16/2022 at 10:23 a.m. She confirmed his MDS with an ARD of 08/22/2022 was coded to indicate he had a tracheostomy. She further confirmed he did not actively have a tracheostomy and it should not have been coded as him having one. An interview was conducted with S2DON on 09/16/2022 at 1:05 p.m. She confirmed Resident #75 did not have a tracheostomy and the MDS should not have indicated he had a tracheostomy. Based on interviews and record reviews, the facility failed to ensure resident assessments accurately reflected a resident's status for 2 (#18, #75) of 34 residents reviewed in the final sample. The facility failed to ensure: 1.) Resident #18's MDS accurately reflected the resident's skin condition; 2.) Resident #75's MDS accurately reflected the resident's tracheostomy status. Findings: Resident #18 Review of the Clinical Record for Resident #18 revealed an admission date of 03/01/2022 with diagnoses which included Chronic Respiratory Failure, Rheumatoid Arthritis, Morbid Obesity and Fibromyalgia. Review of Resident #18's skin assessments documented by S15LPNWC in the Wound Assessment Manger (WAM) revealed on 06/13/2022 that the resident was assessed to have a rash to her right breast, left breast and her perineal abdominal fold. An observation was made of Resident #18 on 09/12/2022 at 9:37 a.m. The resident was observing lying in bed covered with a blanket up to her chest. She was noted to have large reddened areas under her arms and a multiple scabs covered with a white substance sporadically on her arms and face. An interview was held with the resident at that time. She stated the rashes had improved and they were much worse a couple of months ago. She stated the rashes would come and go and she was currently receiving treatment for them. She stated she also had rashes in the creases of her abdominal folds and on her legs. Review of the most recent MDS for Resident #18 with an Assessment Reference Date of 06/19/2022 revealed the resident had a BIMS (Brief Interview for Mental Status) of 15, which indicated she was cognitively intact. Further review of Section M for Skin Conditions revealed Other Skin problems: Lesions not ulcers, rashes, cuts was unchecked and Other skin problems: None of the above was checked, which indicated the resident did not have any rashes at the time of the assessment. An interview was held with S9LPNMDS on 09/16/2022 at 9:45 a.m. She stated if the resident had a rash on her skin in her 7-day look back period, it should have been reflected on the MDS assessment. She reviewed the most recent MDS from 06/19/2022 for Resident #18 and verified the resident's MDS did not reflect she had a rash on her body during the 7-day look back period.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

Based on observations, interviews, and record review, the facility failed to implement a resident's comprehensive plan of care for 2 (#31 and #78) of 34 residents reviewed in the final sample. The fac...

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Based on observations, interviews, and record review, the facility failed to implement a resident's comprehensive plan of care for 2 (#31 and #78) of 34 residents reviewed in the final sample. The facility failed to ensure: 1. Resident #31's heels were offloaded or pressure reducing heel boots were applied as ordered by the physician; and 2. A urine specimen was obtained for Resident #78 as ordered by the physician. Findings: Resident #31 Review of the Clinical Record for Resident #31 revealed an admission date of 04/14/2017 with diagnoses that included Hemiplegia and Hemiparesis following Cerebral Infraction affecting Left Non-dominant Side, Cerebral Infarction due to Unspecified Occlusion or Stenosis of Right Middle Cerebral Artery, Parkinson's Disease, Generalized Muscle Weakness, Other Abnormalities of Gait and Mobility, Unspecified Transient Ischemic Attack, and History of Pressure Ulcers. Review of the yearly MDS with an ARD of 07/07/2022 for Resident #31 revealed she had a BIMS score of 10, which indicated she was moderately cognitively impaired. Further review indicated she had range of motion limitations to upper and lower extremities on one side. Resident was at risk for of developing pressure ulcers/injuries. Review of current Physician Orders for Resident #31 revealed the following, in part: Order date: 07/05/2022- Offload heels as needed while in bed. Order date: 11/22/2021- Pressure relieving device to bed and chair to prevent wounds/aid in skin maintenance/integrity/breakdown. An observation was made on 09/12/2022 at 2:15 p.m. of Resident #31 lying in bed. Her heels were not offloaded. No heel boots were observed at bedside or applied to Resident #31. An observation was made on 09/14/2022 at 9:30 a.m. of Resident #31 sitting in bed. Her heels were not offloaded. No heel boots were observed at bedside or applied to Resident #31. An observation was made on 09/15/2022 at 9:16 a.m. of Resident #31 lying in bed. Her heels were not offloaded. No heel boots were observed at bedside or applied to Resident #31. An interview was conducted on 09/16/2022 at 9:31 a.m. with S2DON. She reviewed Resident #31's current physician orders and verified her heels should be offloaded and/or a pressure relieving device applied while in bed. Resident #78 Review of the Clinical Record for Resident #78 revealed an admission date of 08/16/2022 with diagnoses that included Cerebral Infarction due to Thrombosis of Right Middle Cerebral Artery, Spastic Hemiplegia Affecting Left Non-dominant Side, Prediabetes and Morbid Obesity due to Excess Calories. Review of the 5-day MDS with an ARD of 08/22/2022 for Resident #78 revealed she had a BIMS of 15, which indicated she was cognitively intact. Further review indicated she had an indwelling catheter. Review of the current Physician's orders for Resident #78 revealed the following, in part: Order date: 09/08/2022. Collect Urinalysis with Culture and Sensitivity if indicated in the morning (09/09/2022). Review of the September 2022 lab results for Resident #78 revealed a urinalysis was never obtained. Review of the September 2022 Nurses' Notes for Resident #78 revealed no documentation a urinalysis was collected from 09/08/2022-09/14/2022. An observation was made on 09/12/2022 at 10:45 a.m. of Resident #78's catheter bag that revealed a moderate amount of dark amber urine with small amount of sediment. An observation was made on 09/12/2022 at 2:00 p.m. of Resident #78's catheter bag that revealed a moderate amount of dark brown urine with small amount of sediment. A strong urine odor was noted in Resident #78's room. An interview was conducted on 09/12/2022 at 2:02 p.m. with Resident #78. She stated she had a suprapubic catheter and a history of Urinary Tract Infections. She stated she was concerned she was developing a Urinary Tract Infection due to the increased odor and sediment in her urine. An observation was made on 09/13/2022 at 2:30 p.m. of Resident #78's catheter bag that revealed dark brown urine with a small amount of sediment noted in the catheter tubing. A strong urine odor was noted in Resident #78's room. An interview was conducted on 09/14/2022 at 3:30 p.m. with S13LPN. She verified Resident #78 had a suprapubic catheter. She verified Resident #78 had dark brown urine with a small amount of sediment and strong urine odor. She stated she was not sure if a urinalysis had been ordered or collected recently. An interview was conducted on 09/15/2022 at 11:10 a.m. with S10LPN. She verified Resident #78 had a suprapubic catheter. She stated she did not receive report that Resident #78 had changes in her urine or that a Urinalysis was ordered to be collected. After review of Resident #78's current physician orders she verified there was an order to collect a urinalysis on 09/09/2022. She confirmed there were no urinalysis results available to review in Resident #78's clinical record from 09/09/2022-09/15/2022. An interview was conducted on 09/16/2022 at 10:20 a.m. with S18NP. He verified Resident #78 had a Suprapubic catheter. After review of Resident #78's clinical record he stated the facility's staff notified S17NP on 09/08/2022 of the change in the resident's urine with an odor. He verified S17NP gave an order to collect a Urinalysis with Culture and Sensitivity if indicated on 09/09/2022 for Resident #78. He confirmed there were no Urinalysis results available to review in Resident #78's clinical record from 09/09/2022-09/16/2022. An interview was conducted on 09/16/2022 at 10:50 a.m. with S31WC2. She reviewed the facility's local laboratory company's computer system and verified she entered an order to collect a Urinalysis for Resident #78 on 09/08/2022 at 10:32 a.m. She confirmed the local laboratory company's computer system showed the Urinalysis was not received and no Urinalysis results available from 09/08/2022 to 09/16/2022. An interview was conducted on 09/16/2022 at 1:00 p.m. with S2DON. She reviewed Resident #78's clinical record and verified there was an order entered on 09/08/2022 to collect a Urinalysis with Culture and Sensitivity if indicated the morning of 09/09/2022. She confirmed there were no urinalysis results available to review in Resident #78's clinical record from 09/09/2022-09/16/2022. She confirmed there was no documentation in the Nurses' Notes as to why the urinalysis was not collected on Resident #78. She confirmed the urinalysis for Resident #78 was not collected as ordered on 09/09/2022 and should have been.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews, the facility failed to ensure a resident who was unable to carry out Acti...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews, the facility failed to ensure a resident who was unable to carry out Activities of Daily Living (ADLs) received the necessary services to maintain good grooming and personal hygiene for 1 (#44) of 3 (#16, #21, #44) residents reviewed for ADLs. Findings: Review of the facility's policy titled, Activities of Daily Living (ADLs), Supporting revealed the following, in part: Policy Statement: Residents who are unable to carry out ADLs independently will receive the services necessary to maintain good nutrition, grooming, and personal and oral hygiene. 2. Appropriate care and services will be provided for residents who are unable to carry out ADLs independently, with the consent of the resident, and in accordance with the plan of care, including appropriate support and assistance with: a. Hygiene (bathing, dressing, grooming, and oral care) Review of the clinical record for Resident #44 revealed he was admitted to the facility on [DATE] and had diagnoses which included Parkinson's Disease, History of Falling, Other Lack of Coordination, Generalized Muscle Weakness, Abnormal Posture, and Muscle Wasting and Atrophy. Review of Resident #44's Quarterly MDS with an ARD of 07/14/2022 revealed the following, in part: He had a BIMS of 11, which indicated he was moderately cognitively impaired. He required extensive assistance of one staff member for personal hygiene. An observation was conducted of Resident #44 on 09/13/2022 at 9:33 a.m. His toenails were observed to be long with his left great toe nail measuring approximately 0.75 inches. An interview was conducted with Resident #44 at that time. He stated he needed someone to cut his toenails for him. An observation was conducted of Resident #44 on 09/14/2022 at 1:30 p.m. His left toenails remained the same length and had not been trimmed. An interview was conducted with Resident #44 on 09/15/2022 at 9:10 a.m. Resident #44 stated no one had trimmed his toenails. He stated he wanted someone to trim his toenails. An interview was conducted with S30CNASA 09/15/2022 at 10:03 a.m. She confirmed she was the shower aide for Resident #44. She stated she gave him a complete bath on his bath days, which was every Tuesday, Thursday and Saturday. She further stated Resident #44 was always compliant with receiving his baths as scheduled. She confirmed Resident #44's toenails needed to be trimmed. She stated when a resident's toenails needed to be trimmed, she should report it to S5CNASV or the resident's nurse. An interview was conducted with S2DON on 09/15/2022 at 10:13 a.m. She observed Resident #44's toenails at that time. She stated Resident #44's toenails should have been trimmed prior to now. She stated nurses were responsible for trimming residents' toenails. She stated Resident #44's bath aide or CNA should have identified his toenails needed to be trimmed, and it should have been reported to Resident #44's nurse or S5CNASV. An interview was conducted with S5CNASV on 09/15/2022 at 10:24 a.m. She stated the shower aide and any CNA that helped Resident #44 get dressed should have identified his toenails needed to be trimmed and reported it to her or Resident #44's nurse. She stated she had not been notified Resident #44's toenails needed to be trimmed.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pressure Ulcer Prevention (Tag F0686)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review the facility failed to ensure residents with pressure ulcers received care ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review the facility failed to ensure residents with pressure ulcers received care consistent with professional standards to promote healing and prevent new pressure ulcers from developing. The facility failed to ensure pressure reducing heel boots were applied as ordered for 1(#35) of 3(#31,#35, and #75) residents reviewed for pressure ulcers. Findings: Review of the medical revealed Resident #35 was admitted to the facility on [DATE] with diagnoses which included the following in part, Pressure Ulcer of Left Buttock, stage 4, Contracture left knee, Pressure Ulcer of Buttock, stage 3, Pressure ulcer of Left Lower Back, unspecified stage, Pressure Ulcer of Left Hip, unspecified stage, Brachial Plexus Disorder, Pressure Ulcer of Left Hip, Stage 4, and Paraplegia. Review of the quarterly MDS with an ARD of 07/11/2022 revealed Resident #35 had a BIMS of 15; which indicated the resident was cognitively intact. The resident required extensive assistance with transferring and dressing self. The resident was totally dependent upon staff for toileting and personal hygiene. The resident had limited range of motion to both lower extremities and one side of upper extremities. The resident was at risk for developing pressure ulcers. Review of Resident #35's current physician's orders revealed in part, the following: Order Date: 09/06/2022 Pressure redistribution heel boots. Order Date: 09/07/2022 Offload heels while in bed every shift as needed. Review of Resident #35's current care plan revealed in part, the following: Start date: 08/03/2022 for Pressure ulcer stage 3 left 5th metatarsal On 09/12/22 at 1:166 p.m. an interview was conducted with Resident #35. He stated his heel protectors/boots fall off easily. Stated he would wear them if they fit better. Heel boots were noted to be at bedside in a chair and not applied to the resident's heels. On 09/14/2022 at 09:24 a.m. an observation was made of Resident #35. He was lying in bed. Heel boots were noted to be at the bedside in a chair and not applied to the resident's heels. On 09/14/2022 at 11:31 a.m. an observation was made of Resident #35. He was lying in bed. Heel boots were noted to be at the bedside in a chair and not applied to the resident's heels. On 09/14/2022 at 11:46 a.m. an interview was conducted with S15LPNWC. S15LPNWC stated Resident #35 currently had a left heel stage 3 pressure ulcer and confirmed he was at risk for new pressure ulcer development. She stated the resident had orders for heel boot to be placed while in bed to prevent new and further breakdown to his feet. She stated the current heel boots do not fit correctly, so the resident is not wearing them. She stated she was responsible for ensuring the resident had proper pressure relieving devices. She stated she requested new heel protectors three days ago for Resident #35. She stated she requested the new/different heel protectors from S24MR using a supply request form. On 09/14/2022 at 11:59 a.m. an interview was conducted with S24MR. She stated she was responsible for ordering supplies. Stated she did not receive a request for new/different heel protectors in the last few days. She confirmed the last order for heel protectors was about two weeks ago and there was no request for a special type. Review of the facility's supply order and packing list dated 08/29/2022 and 09/05/2022 revealed there was no entry for a new/special type of heel protectors ordered or received. On 09/15/2022 at 09:35 a.m. an observation was made of Resident #35. He was lying in bed. Heel protectors were noted to be at the bedside in a chair and not applied to the resident's heels. On 09/15/2022 at 10:05 a.m. an interview was conducted with S16CNA. She stated Resident #35 was supposed to wear heel boots while in bed. She stated the heel boots were in the resident's room but the resident refused to wear them because they did not fit right. She stated she has told the nurse the resident refuses the heel boots because they do not fit correctly. On 09/15/2022 at 10:20 a.m. an observation of Resident #35 was made while S16CNA was repositioning him in bed. Heel protectors were not in place. On 09/16/2022 at 09:31 a.m. an interview was conducted with S2DON. She confirmed a resident with a physician's order for pressure reducing boots should have them in place as ordered. She stated if heel boots do not fit the resident correctly, the staff should report to their supervisor. She confirmed a different type of heel protector or intervention should have been implemented to promote pressure ulcer heeling and prevent pressure ulcer development.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0697 (Tag F0697)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure pain management was provided to a resident who required suc...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure pain management was provided to a resident who required such services, consistent with the comprehensive person-centered care plan and professional standards of practice for 1 (#75) of 2 (#18 and #75) residents reviewed for pain medications. Findings: Review of the facility policy titled, Pain revealed the following, in part: Outcomes: 1. Pain will be identified and managed appropriately 3. Pain medications will be ordered and used appropriately. Review of the Clinical Record for Resident #75 revealed he was admitted to the facility on [DATE] and had diagnoses which included Pressure Ulcer of Sacral Region - Stage 4, Pressure Ulcer of Left Ankle - Unstageable, Pressure Ulcer of Unspecified Buttock - Unspecified Stage, Acquired absence of Right Hip Joint, Other Chronic Osteomyelitis - Unspecified Site, Unspecified Severe Protein-Calorie Malnutrition, Quadriplegia, and Generalized Muscle Weakness. Review of the Quarterly combined with a 5-day MDS with an ARD of 08/22/2022 for Resident #75 revealed the following, in part: He had a BIMS of 14, which indicated he was cognitively intact. The pain assessment completed by the facility revealed Resident #75 received pain medication as needed and was frequently in moderate pain. Review of the current Care Plan for Resident #75 revealed the following, in part: Resident #75 is at risk for pain and discomfort secondary to wounds. Interventions included administer pain medication and evaluate and treat for pain. Resident #75 was care planned for multiple wounds and pressure ulcers. Interventions included administering pain medication prior to initiating treatment. Review of the Physician Orders for Resident #75 dated September 2022 revealed the following, in part: (Start date: 08/15/2022) Hydrocodone - Acetaminophen 10-325 mg PO every 6 hours as needed Review of the MAR for Resident #75 dated September 2022 revealed Resident #75 did not receive his Hydrocodone-Acetaminophen on 09/11/2022 or 09/12/2022. Review of the TAR for Resident #75 dated September 2022 revealed he received daily wound care to multiple pressure wounds. Review of the Controlled Drug Receipt/Record/Disposition Form with a Dispense Date of 08/24/2022 for Resident #75's Hydrocodone/Acetaminophen revealed the following, in part: Date Dispensed: 08/24/2022, Drug/Name/Strength: Hydroco/APAP (Hydrocodone/Acetaminophen) tab 10-325mg, Directions: 1 tab by mouth every 6 hours as needed for pain, Quantity Dispensed: 40, Quantity Received by the facility: 40 doses on 08/25/2022. Further Review of the log revealed Resident #75 received Hydrocodone/Acetaminophen 10-325mg daily from 08/25/2022 through 09/10/2022. Resident #75 received his first dose from this prescription on 08/25/2022 at 5:16 a.m. and his last dose on 09/10/2022 at 5:30 p.m. Review of the Controlled Drug Receipt/Record/Disposition Form with a Dispense Date of 09/12/2022 for Resident #75's Hydrocodone/Acetaminophen revealed the following, in part: Date Dispensed: 09/12/2022, Drug/Name/Strength: Hydroco/APAP tab 10-325mg, Directions: 1 tab by mouth every 6 hours as needed, Quantity Dispensed: 40. Further review of the log revealed Resident #75 received his first dose from this prescription on 09/13/2022 at 5:20 a.m. An interview was conducted with Resident #75 on 09/12/2022 at 10:07 a.m. He stated he was currently out of his pain medication, and he received his last dose on 09/10/2022. He stated he was currently in pain. He stated he could receive his Hydrocodone-Acetaminophen every six hours as needed and he had asked for it at least 4 times since he ran out. He stated his wound care was performed this morning and on 09/11/2022, and the nurse gave him Tylenol, which was not effective. He stated he requested Hydrocodone-Acetaminophen daily and he always experienced pain during wound care. An interview was conducted with a representative from the facility's contracted pharmacy on 09/14/2022 at 12:54 p.m. She confirmed the pharmacy dispensed Resident #75's Hydrocodone 10mg - Acetaminophen 325mg. She stated they dispensed 40 tablets on 08/24/2022 and 40 tablets on 09/12/2022. She confirmed the prescriber had to submit a new hard script each time Resident #75 required a refill. An interview was conducted with S21CNA on 09/14/2022 at 1:49 p.m. She stated she worked with Resident #75 on a regular basis. She stated Resident #75 experienced frequent pain. An interview was conducted with S15LPNWC on 09/15/2022 at 9:41 a.m. She stated she completed Resident #75's wound care 7 days per week. She stated Resident #75 usually received Hydrocodone/Acetaminophen prior to wound treatments. She stated on 09/11/2022 and 09/12/2022, Resident #75 was out of his narcotic pain medication so he received Tylenol prior to his wound care. An interview was conducted with S10LPN on 09/15/2022 at 9:55 a.m. She stated Hydrocodone-Acetaminophen was not an available option in the Emergency Medication Kit at the facility. She stated Resident #75 requested Hydrocodone-Acetaminophen for pain daily. An observation was conducted of the Emergency Medication Kit for the facility on 09/15/2022 at 11:50 a.m. with S28LPNUM. She confirmed Hydrocodone-Acetaminophen was not available in the Emergency Medication Kit. An interview was conducted with S25LPN on 09/15/2022 at 12:22 p.m. She confirmed she was assigned to care for Resident #75 on 09/11/2022 from 6:00 a.m. to 6:00 p.m. and the resident complained of pain during her shift. She stated Resident #75 frequently asked for pain medication throughout her shift. She stated she usually administered one dose of Hydrocodone-Acetaminophen in the morning and another dose in the evening. She stated on 09/11/2022, Resident #75's Hydrocodone was not available to administer. She stated she administered Tylenol and it was not effective. She stated Resident #75 continued to verbalize he was in pain after administration of the Tylenol. She stated she did not contact Resident #75's physician or on-call Nurse Practitioner to notify them of his pain. She confirmed the Emergency Medication Kit in the facility did not have Hydrocodone-Acetaminophen as an available option for administration. An interview was conducted with S18NP on 09/15/2022 at 3:16 p.m. He confirmed he was Resident #75's Nurse Practitioner. He stated he was not aware Resident #75 ran out of his Hydrocodone-Acetaminophen on 09/10/2022. He stated he was notified on Monday, 09/12/2022, and he sent a prescription to the pharmacy for them to refill it. He stated he was aware Resident #75 requested the narcotic pain medication multiple times each day. He stated Resident #75 experienced increased pain with manipulation, such as turning/repositioning, wound care, and incontinence care. He stated if he had been notified by 09/09/2022 Resident #75 was running low on his Hydrocodone-Acetaminophen, he would have sent a refill to the pharmacy so Resident #75 would not have run out. An interview was conducted with S2DON on 09/16/2022 at 1:05 p.m. She stated she was not aware Resident #75 ran out of his Hydrocodone-Acetaminophen pain medication. She stated she would have expected the nurse to request a refill on Resident #75's pain medication timely so he would not have run out. She stated if Resident #75 was in pain on the weekend, she would have expected the nurse to notify the on-call Nurse Practitioner.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Room Equipment (Tag F0908)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, and interviews, the facility failed to ensure patient care equipment was maintained in saf...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review, and interviews, the facility failed to ensure patient care equipment was maintained in safe operating condition for 1 (#298) of 7 (#3, #7, #45, #51, #78, #89, #298) sampled residents reviewed for damaged bed control cords. Review of the facility's policy titled Maintenance Service revealed, in part: Maintenance service shall be provided to all areas of the building, grounds, and equipment. Policy Interpretation and Implementation: 1. The Maintenance Department is responsible for maintaining the buildings, grounds, and equipment in a safe and operable manner at all times. 2. Functions of maintenance personnel include, but are not limited to: i. Providing routinely scheduled maintenance service to all areas. 3. The Maintenance Director is responsible for developing and maintaining a schedule of maintenance service to assure that the buildings, grounds, and equipment are maintained in a safe and operable manner. Review of the Clinical Record revealed Resident #298 was admitted to the facility on [DATE] with the following diagnoses, in part: Unspecified Sequelae of Cerebral Infarction, Hemiplegia and Hemiparesis following Cerebral Infarction Affecting Right Dominant Side, Aphasia following Cerebral Infarction, and Other Symptoms and Signs Involving Cognitive Functions following Cerebral Infarction. Review of the MDS with ARD of 08/19/2022 revealed Resident #298 had a BIMS of 00, which indicated he was severely cognitively impaired and required extensive assistance with bed mobility, transfers, and toileting. On 09/13/2022 at 10:30 a.m. an observation of the bed control cord was noted to be frayed with multiple exposed wires present. On 09/13/2022 at 12:00 p.m. an interview was conducted with S4MAINTS who stated maintenance checks on equipment were done once a month on a Friday and should include bed controls. S4MAINTS confirmed the bed control cord should not have exposed wires present and could be dangerous or cause injury to the resident.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0558 (Tag F0558)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to provide services with reasonable accommodation of n...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to provide services with reasonable accommodation of needs for 3 (#29 #37, #77) of 36 sampled residents observed for access to call lights in the initial pool. The facility failed to ensure Residents #29, #37, and #77's call light was within reach for the residents to call for assistance when needed. Findings: Review of the facility's policy labeled Answering the Call Light revealed the following: General Guidelines: When the resident is in bed or confined to a chair be sure the call light is within easy reach of the resident. Resident #29 A review of the Clinical Records revealed Resident #29 was admitted to the facility on [DATE] with diagnoses that included, in part: Muscle Weakness Generalized and Difficulty in Walking. A review of the Quarterly MDS with an ARD of 07/05/2022 revealed a BIMS score of 15, which indicated Resident #29 was cognitively intact. On 09/12/2022 at 10:37 a.m., an observation was made in Resident #29's room. The resident's call light was observed being placed on the floor next to her bed by S19HSK. On 09/12/2022 at 10:38 a.m., an observation was made of S19HSK cleaning Resident #29's room. S19HSK was observed to pick the call light up off the floor and place it on the dresser. After she placed the call light on the dresser, she removed the trashcan and a pair of shoes from next to the bed and proceeded to mop the area. Once done mopping, the housekeeper picked the call light back up and placed in on the floor, covered it with a trashcan, and placed shoes on the cord. On 09/12/2022 at 10:46 a.m., an interview was conducted with S19HSK. She confirmed while cleaning Resident #29's room she placed the call light on the floor next to the bed. She confirmed the call light would not be in reach for the patient. Resident #37 Review of the Clinical Records for Resident #37 revealed she was admitted to the facility on [DATE]. Review of the Quarterly MDS with an ARD of 07/12/2022 revealed a BIMS of 13, which indicated Resident #37 was cognitively intact. On 09/15/2022 at 12:13 p.m., an observation was conducted of Resident #37. Her call button was lying on the floor. An interview was conducted with Resident #37 at that time. She stated she usually used her call button to summon staff for assistance. She confirmed she could not reach her call button. On 09/16/2022 at 9:17 a.m. an observation was conducted of Resident #37. Her call button was lying on the floor. An interview was conducted with Resident #37 at that time. She confirmed she could not reach her call button if she needed assistance. On 09/16/2022 at 10:57 a.m. an observation was conducted of Resident #37. Her call button was lying on the floor. An interview was conducted with Resident #37 at that time. She confirmed she could not reach her call button. Resident #77 Review of the Clinical Records for Resident #77 revealed she was admitted to the facility on [DATE] with diagnoses that included, in part: Acquired Absence of the Left Leg above the Knee, Chronic Obstructive Pulmonary Disease, Acute Kidney Failure, and Muscle Weakness. Review of the 5 Day readmission Assessment MDS with an ARD of 08/22/2022 revealed a BIMS of 6 and indicated that Resident #77 had the ability to understand and was able to make herself understood. Review of the current Care Plan revealed the resident was care planned, in part, for requiring assistance to complete activities of daily living. On 09/12/2022 at 10:37 a.m., an observation was made of Resident #77's call light on the bedside table and not within Resident #77's reach. Resident #77 stated she needed to be changed and was unable to reach the call light. S12CNA brought to bedside and confirmed Resident #77 was unable to reach the call light. An interview was conducted with S2DON on 09/16/2022 at 9:31 a.m. She confirmed call lights should be in reach of all residents and she would expect staff to ensure call lights were accessible before leaving the room.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0583 (Tag F0583)

Could have caused harm · This affected multiple residents

Based on observations, interviews, and record reviews, the facility failed to respect the resident's right to personal privacy for 4 (#42, #46, #50, #78) of the 32 residents reviewed for privacy in th...

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Based on observations, interviews, and record reviews, the facility failed to respect the resident's right to personal privacy for 4 (#42, #46, #50, #78) of the 32 residents reviewed for privacy in the initial pool. The facility failed to ensure: 1. Residents #42, #46, and #50 had privacy curtains around their beds; and 2. The urinary collection bag was covered for Resident #78 while in her room. Findings: Review of the facility's policy titled Resident Rights revealed the following, in part: Policy Statement: Employees shall treat all residents with kindness, respect, and dignity. Policy Interpretation and Implementation: 1. Federal and state laws guarantee certain basic rights to all residents of this facility. These rights include the resident's right to: T. privacy. 1. Resident #42 Review of the Clinical Record for Resident #42 revealed an admission date of 09/01/2017 with diagnoses, which included Stage 4 Pressure Ulcer of the Sacral Region, Unspecified Epilepsy, Unspecified Cerebral Infarction, Spastic Quadriplegic Cerebral Palsy, and Acute Cystitis with Hematuria and Other Neuromuscular Dysfunction of Bladder. An observation was conducted of Resident #42 on 09/13/2022 at 2:00 p.m. The door was open and she was lying in bed with the covers over her head. Further observation revealed there were no privacy curtain attached to the track on the ceiling. Resident #42 shared a room with one other resident, and Resident #42's bed was located closest to the door/entrance into the room. An observation was conducted of Resident #42 on 09/14/2022 at 12:00 p.m. The door was open and she was awake and eating lunch. There was no privacy curtain noted. Resident #46 Review of the Clinical Record for Resident #46 revealed an admission date of 02/21/2019 with diagnoses, which included Severe Intellectual Disabilities, Generalized Muscle Weakness, Stage 4 Pressure Ulcer of Left Ankle, Unspecified Epilepsy, Complete Paraplegia, Unspecified Cerebral Palsy, and Other Lack of Coordination. An observation was conducted of Resident #46 on 09/12/2022 at 1:00 p.m. The room door was open and he was out of bed in a Geri-chair. He was observed wearing a brief and a T-shirt. Further observation revealed no privacy curtain or curtain track attached to the ceiling. Resident #46 shared a room with one other resident, and Resident #46's bed was located closest to the door/entrance into the room. An observation was conducted of Resident #46 on 09/13/2022 at 2:40 p.m. The room door was open and he was lying in bed. He was observed wearing a brief and a T-shirt. Further observation revealed no privacy curtain or curtain track attached to the ceiling. An observation was conducted of Resident #46 on 09/14/2022 at 12:03 p.m. The room door was open and he was out of bed in a Geri-chair. He was observed wearing a brief and T-shirt. Further observation revealed no privacy curtain or curtain track attached to the ceiling. An interview was conducted with S14LPN on 09/14/2022 at 12:25 p.m. She verified Resident #46 was incontinent. She said all resident rooms should have privacy curtains. She confirmed Resident #46 had no privacy curtain or curtain track attached to the ceiling. She said if the door was opened during Resident #46's care he could be visible to anyone in the hallway. An interview was conducted with S16CNA on 09/14/2022 at 12:50 p.m. She verified Resident #46 was incontinent. She confirmed Resident #46's room was by the door/entrance to the room and there was no privacy curtain. She said all residents should have a privacy curtain. She said if anyone opened Resident #46's room door during care there was no barrier to prevent him from being exposed to anyone in the hallway. Resident #50 Review of the Clinical Record for Resident #50 revealed an admission date of 06/23/2021 with diagnoses, which included Urogenital Candidiasis, Generalized Muscle Weakness, Unspecified Sequela of Nontraumatic Intracerebral Hemorrhage, Benign Prostatic Hyperplasia with Lower Urinary Tract Symptoms, Personal History of Urinary Tract Infections, and Acute Cystitis without Hematuria. Review of the Quarterly MDS with an ARD of 07/28/2022 for Resident #50 revealed had a BIMS of 13, which indicated he was cognitively intact. Further review indicated he was incontinent of bowel and bladder. An observation was conducted of Resident #50 on 09/12/2022 at 12:30 p.m. The room door was open and he was in a wheelchair. Further observation revealed no privacy curtain or curtain track attached to the ceiling. Resident #50 shared a room with one other resident, and Resident #50's bed was located closest to the door/entrance into the room. An interview was conducted with Resident #50 on 09/12/2022 at 12:31 p.m. He said he was incontinent and wore a diaper. He verified there was no privacy curtain in his room. He said since he admitted to the facility there had never been a privacy curtain in his room. An observation was conducted of Resident #50 on 09/13/2022 at 2:12 p.m. The room door was open and he was in a wheelchair. Further observation revealed no privacy curtain or curtain track attached to the ceiling. An interview was conducted with S14LPN on 09/14/2022 at 12:11 p.m. She verified Resident #50 was incontinent. She said all resident rooms should have privacy curtains. She confirmed Resident #50 had no privacy curtain or curtain track attached to the ceiling. She said if the door was opened during Resident #50's care he could be visible to anyone in the hallway. An interview was conducted with S16CNA on 09/14/2022 at 12:40 p.m. She verified Resident #50 was incontinent. She confirmed Resident #50's room was by the door/entrance to the room and there was no privacy curtain. She said she did not know why but there were a few residents on Hall B in her assigned section that did not have privacy curtains. She said all residents should have a privacy curtain. She said if anyone opened Resident #50's room door during care there was no barrier to prevent him from being exposed to anyone in the hallway. A tour was conducted of Hall B with S1ADM and S23VPO on 09/14/2022 at 12:55 p.m. The following observations were verified by S1ADM and S23VPO: Resident #42 did not have a privacy curtain, Resident #46 and Resident #50 did not have privacy curtains or curtain track attached to the ceiling. S1ADM confirmed Resident #42, Resident #46, and Resident #50's beds were located closest to the door/entrance into the rooms. S1ADM confirmed all residents should have a privacy curtain and if the resident's doors were opened during care, there was no barrier to keep the residents from being exposed to anyone in the hallway. 2. Resident #78 Review of the Clinical Record for Resident #78 revealed an admission date of 08/16/2022 with diagnoses, which included Cerebral Infarction due to Thrombosis of Right Middle Cerebral Artery, Spastic Hemiplegia Affecting Left Non-dominant Side and Morbid Obesity due to Excess Calories. Review of the 5 -day MDS with an ARD of 08/22/2022 for Resident #78 revealed the following: She had a BIMS of 15, which indicated she was cognitively intact. Further review indicated she had an indwelling catheter. An observation was conducted of Resident #78 on 09/12/2022 at 2:00 p.m. She was lying in bed in her room with the door open. Further observation revealed a suprapubic catheter to gravity drainage connected to an uncovered urinary collection bag. A white sheet with small amount of a dried brown substance was observed on the floor underneath the urinary collection bag. Resident #78 shared a room with one other resident, and Resident #78's bed was located closest to the door/entrance into the room. An interview was conducted with Resident #78 on 09/12/2022 at 2:01 p.m. She said she had a suprapubic catheter. She said staff did not usually cover her urinary collection bag when she was in bed. She said yesterday her urinary collection bag leaked and that's why staff put a sheet on the floor. An observation was conducted of Resident #78 on 09/13/2022 at 2:30 p.m. She was lying in bed in her room with the door open. Further observation revealed the urinary collection bag was tied up in a white pillow case and hooked on the bed frame. An observation was conducted of Resident #78 on 09/14/2022 at 1:50 p.m. She was lying in bed asleep with the door open. Further observation revealed the urinary collection bag was covered with a white pillow case, laid directly on the floor underneath Resident #78's bed with the bedside table wheel on top of the urinary collection bag. An observation was conducted of Resident #78 on 09/14/2022 at 3:05 p.m. She was lying in bed asleep with the door open. Further observation revealed the urinary collection bag was covered with a white pillow case, laid directly on the floor underneath Resident #78's bed with the bedside table wheel on top of the urinary collection bag. An observation was conducted of Resident #78 on 09/14/2022 at 3:25 p.m. She was lying in bed asleep with the door open. Further observation revealed the urinary collection bag was covered with a white pillow case, laid directly on the floor underneath Resident #78's bed with the bedside table wheel on top of the urinary collection bag. An interview was conducted with S13LPN on 09/14/2022 at 03:30 p.m. She verified Resident #78's door was open and her bed was located closest to the door/entrance into the room. She verified Resident #78's urinary collection bag was tied up in a white pillowcase, laid on the floor underneath the resident's bed with the bedside table wheel on top of the urinary collection bag. She confirmed the urinary collection bag should not be on the floor with the bedside table wheel on it. She said she did not know why the urinary collection bag was inside a pillowcase and should be covered with a dignity bag at all times. An interview was conducted with S10LPN on 09/15/2022 at 11:10 a.m. She verified a resident's urinary collection bag should be hung on the bed frame below the level of the bladder and covered with a dignity bag at all times. An interview was conducted with S5CNASV on 09/16/2022 at 11:20 a.m. She said Resident #78 had a suprapubic catheter. She confirmed a resident's urinary collection bag should be covered and in a dignity bag at all times. An interview was conducted with S2DON on 09/16/2022 at 1:00 p.m. She verified Resident #78 had a suprapubic catheter. She confirmed a resident's urinary collection bag should be covered or inside a dignity bag at all times whether they were in or out of their room. She confirmed Resident #78's urinary catheter bag should never be placed inside a pillowcase, laid on the floor, or have the bedside table wheel on top of it.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Safe Environment (Tag F0584)

Could have caused harm · This affected multiple residents

Based on observations and interviews, the facility failed to ensure the residents had a safe, functional, sanitary, and comfortable environment for 10 (Room A, Room B, Room C, Room D, Room E, Room F, ...

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Based on observations and interviews, the facility failed to ensure the residents had a safe, functional, sanitary, and comfortable environment for 10 (Room A, Room B, Room C, Room D, Room E, Room F, Room G, Room H, Room J, and Room K) of 36 resident rooms observed in the initial pool. The facility failed to ensure: 1. Privacy curtains were free of stains in Rooms B, H, and J 2. Walls were painted and free of chipped paint in Rooms C, E, F, G, and H 3. Baseboard was secured to the wall in Rooms A, C, and D 4. Sheetrock was intact in Rooms A, C, E, and G 5. Toilet caulk was intact in Room D 6. Call light was attached to the wall appropriately in Room K There were 96 licensed rooms in the facility. Findings: Review of the facility's policy titled Maintenance Service revealed the following: The maintenance department was responsible for maintaining the buildings, grounds, and equipment in a sage and operable manner at all times. On 09/12/2022 at 10:13 a.m., an observation was made of a fist sized hole in the sheetrock near the baseboard of Room G. On 09/12/2022 at 10:14 a.m., an observation was made of Room J. The privacy curtain was observed with scattered black and brown substances. On 09/12/2022 at 10:15 a.m., an observation was made of the resident's bathroom in Room D with missing caulk around base of toilet, toilet paper holder broken on the floor next to the sink with a roll of toilet paper on the floor to left of the toilet. On 09/12/2022 at 10:30 a.m., an observation was made of Room B. The privacy curtain was observed with a large amount of a dried red substance throughout. On 09/12/2022 at 10:35 a.m., an observation was made of Room F with a large patch approximately 6 inches by 12 inches of missing paint on the wall. On 09/12/22 at 10:37 a.m., an observation was made in Room A with baseboards pulling away from the wall and a large hole approximately 4 inches deep in the wall under the sink approximately 12 inches by 12 inches with sheetrock and mesh exposed. On 09/12/2022 at 10:40 a.m., an observation and concurrent interview was conducted of Room K. The call light box was observed not attached to the wall. Resident #65 stated she was not sure how the call light box became unattached from the wall, but it had been hanging there for one to two weeks. She was observed pressing the call light, and S1ADM entered Resident #65's room at 10:43 a.m. On 09/12/2022 at 10:41 a.m., an interview was conducted with S1ADM. S1ADM confirmed the call light box was not attached to the wall appropriately and it should be. On 09/13/2022 at 10:10 a.m., an observation was made of Room G with a fist sized hole in the sheetrock near the baseboard. On 09/13/2022 at 10:13 a.m., an observation was made of Room F with a large patch approximately 6 inches by 12 inches of missing paint on the wall. On 09/13/2022 at 10:18 a.m., an observation was made of Room H with paint chipping off the wall approximately 1 inch by 12 inches and a privacy curtain with brown and red stains. On 09/13/2022 at 10:19 a.m., an interview was conducted with Resident #59. She stated the facility had not cleaned the curtains since she arrived on 11/18/2021. On 09/13/2022 at 10:20 a.m., an observation was made of Room C with drywall missing on wall approximately 2 inches by 2 inches, paint peeling from corner of the wall approximately 1 inch by 12 inches, and baseboards not properly attached to wall with brown and black stains. On 09/13/2022 at 10:45 a.m., an observation was made of Room E with missing paint and plaster on the corner of the wall approximately 1 inches by 12 inches, missing paint on the wall approximately 1 inch by 12 inches, and missing paint on the wall approximately 3 inches by 12 inches. On 09/13/2022 at 2:42 p.m., a facility tour was conducted with S4MAINTS and S1ADM. They confirmed the above observations were present and needed to be cleaned and/or repaired.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Tube Feeding (Tag F0693)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to ensure expired enteral nutritional feedings were no...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to ensure expired enteral nutritional feedings were not available for resident use. This deficient practice had the potential to affect 5 of 5 (#24, #36, #43, #75, and #95) residents that received enteral nutritional feeding. Findings: Review of the current Physician Orders for the following residents revealed they were receiving tube feeding: Resident #75 - Jevity 1.5 Cal at 60mL/hr Resident #36 - Jevity 1.5 Cal at 60mL/hr Resident #24 - Jevity 1.5 Cal at 40mL/hr Resident #95 - Jevity 1.5 Cal at 45 mL/hr Resident #43 - Glucerna 1.5 Cal at 50mL/hr An observation was conducted of Room I on [DATE] at 10:28 a.m. The following was observed: Glucerna 1.5 cal ready to hang enteral feeding - 2 bottles (1 Liter each) with an expiration date of [DATE] Glucerna 1.5 cal ready to hang enteral feeding - 3 boxes (8-1 Liter bottles each) with an expiration date of [DATE] Glucerna 1.5 cal ready to hang enteral feeding - 1 box (8-1 Liter bottles) and 22 individual bottles (1 Liter each) with an expiration date of [DATE] Glucerna 1.5 cal ready to hang enteral feeding - 3 boxes (8-1 Liter bottles each) and 58 individual bottles (1 Liter each) with an expiration date of [DATE] Glucerna 1.5 cal ready to hang enteral feeding - 2 boxes (8-1 Liter bottles each) and 4 individual bottles (1 Liter each) with an expiration date of [DATE] Jevity 1.5 cal cartons enteral feeding - 8 cartons (8 fluid ounces each) with an expiration date of [DATE] An interview was conducted with S26LPN on [DATE] at 10:50 a.m. She stated enteral tube feeding was stored in Room I. An interview was conducted with S27LPN on [DATE] at 10:55 a.m. She stated the enteral tube feeding was stored in Room I, and night shift stocked the medication room with enteral feeding from Room I. At that time, an observation was conducted of Hall C Medication Room. She confirmed there was one ready to hang 1-Liter container of Jevity 1.5 cal enteral feeding with an expiration date of [DATE]. She confirmed it was available for resident use and should not have been. An interview was conducted with S2DON on [DATE] at 11:30 a.m. She stated all enteral feeding for the facility residents was retrieved by the nurse from Room I. She confirmed the above observation of the expired enteral feeding containers in Room I. She stated expired enteral feeding should not have been available for resident use. An interview was held with S28LPNUM on [DATE] at 12:16 p.m. She stated she came in to assist the staff at 3:00 a.m. this morning. She stated she hung 3 resident's enteral tube feedings on Hall C. She stated the 10:00 p.m. to 6:00 a.m. shift was responsible for hanging new tube feeding systems. She stated all the enteral feeding supplies were stored in Room I and the nurses would stock the medication room from the supplies in Room I. She stated all residents in the facility used the fillable dual tube feeding bags. She stated the nurses either used individual cartons or the ready to hang bottles to fill the bags.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews, the facility failed to provide necessary care and services for the provis...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews, the facility failed to provide necessary care and services for the provision of respiratory care in accordance with professional standards of practice. The facility failed to ensure the oxygen tubing and humidification bottles were changed in a timely manner for 3 (#9, #59, #247) of 13 (#9, #18, #33, #49, #59, #63, #65, #74, #83, #84, #93, #95, and #247) residents reviewed with orders for oxygen therapy. Findings: Resident #9 Review of the Clinical Records revealed Resident #9 was admitted to the facility on [DATE] with diagnoses, which included Chronic Obstructive Pulmonary Disease, Malignant Neoplasm of Unspecified Part of Unspecified Bronchus of Lung and Pan Lobular Emphysema. Review of the Quarterly MDS with an ARD of 06/07/2022 revealed Resident #9 had a BIMS of 15, which indicated he was cognitively intact. Review of Resident #9's current Physician's orders dated 12/16/2021 revealed the following, in part: Oxygen at 2 liters via nasal cannula per minute at bedtime. Oxygen at 2 liters via nasal cannula as needed to maintain oxygen saturations greater than 92%. Concentrators calibrated, cleaned and filters changed weekly on Thursdays by Respiratory Therapist. On 09/12/2022 at 1:52 p.m., an interview was conducted with Resident #9. He stated he wore his oxygen as needed and did not know the last time the nasal cannula tubing was changed. On 09/12/2022 at 1:53 p.m., an observation was made of the resident's humidifier bottle dated 08/30/2022, and the nasal cannula tubing had no date. On 09/14/2022 at 3:15 p.m., an observation was made of Resident #9's humidifier bottle dated 08/30/2022, and the nasal cannula tubing had no date. On 09/14/2022 at 3:20 p.m., an interview was conducted with S13LPN. She verified the observation of Resident #9's humidifier bottle dated 08/30/2022, and the nasal cannula tubing had no date. She confirmed the humidifier bottle should have been changed before today, and the nasal cannula tubing should have been dated. Resident #59 Review of the Clinical Records revealed Resident #59 was admitted to the facility on [DATE] with diagnoses, which included Chronic Obstructive Pulmonary Disease and Morbid Obesity. Review of the Quarterly MDS with an ARD of 08/04/2022 revealed Resident #59 had a BIMS of 15, which indicated she was cognitively intact. Review of Resident #59's current Physician's orders dated 09/01/2022 revealed the following, in part: Oxygen: Change nasal cannula, mask, and oxygen tubing every week. Oxygen: Check Humidifier and change as needed when water level is low. Review of Resident #59's Care Plan revealed the following, in part: Care Plan Description: Receiving oxygen therapy related to Chronic Obstructive Pulmonary Disease. Intervention: change tubing per protocol. On 09/12/2022 at 10:22 a.m., an interview was conducted with Resident #59. She stated her oxygen tubing had not been changed in two weeks. On 09/12/2022 at 10:23 a.m., an observation was made of the resident's humidifier and oxygen tubing labeled with a plastic zip lock bag dated 08/30/2022. On 09/13/2022 at 3:01 p.m., an interview was conducted with S11RT at Resident #59's bedside. She confirmed the oxygen tubing and humidifier were last changed on 08/30/2022. Resident #247 Review of the Clinical Records revealed Resident #247 was admitted to the facility on [DATE] with diagnoses, which included Chronic Obstructive Pulmonary Disease. Review of the Quarterly MDS with an ARD of 07/14/2022 revealed Resident #247 had a BIMS of 15, which indicated she was cognitively intact. Review of Resident #247's current Physician's orders dated 09/07/2022 revealed the following, in part: Oxygen at 2 liters per minute if Oxygen saturation less than 92% or shortness of breath. Oxygen at 2 liters nasal cannula at bedtime. On 09/12/2022 at 1:20 p.m., an interview was conducted with Resident #247. She stated she wore oxygen as needed and mostly at night. She stated she did not know the last time the nasal cannula tubing was changed. On 09/12/2022 at 1:21 p.m., an observation was made of the resident's humidifier bottle dated 08/30/2022 and the nasal cannula tubing had no date. On 09/13/2022 at 1:45 p.m., an observation was made of Resident #247's humidifier bottle dated 08/30/2022, the nasal cannula tubing was not dated or covered and was touching the side of the oxygen concentrator. On 09/14/2022 at 3:18 p.m., an observation was made of Resident #247's humidifier bottle dated 08/30/2022. The nasal cannula tubing was observed on top of the oxygen concentrator not dated, not covered, and contained a brown substance. On 09/14/2022 at 3:25 p.m., an interview was conducted with S13LPN. She verified the observation of Resident #247's humidifier bottle dated 08/30/2022. She verified the nasal cannula tubing was on top of the oxygen concentrator, not dated, not covered, and contained a brown substance. She stated the nasal cannula was dirty. She confirmed the humidifier bottle should have been changed before today, and the nasal cannula should have been dated and covered. On 09/15/2022 at 1:59 p.m., an interview was conducted with S2DON. She confirmed staff should change and date the oxygen tubing and humidifiers weekly and place the nasal cannulas in the plastic zip lock bags when not in use.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to ensure medications were available for administratio...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record reviews, the facility failed to ensure medications were available for administration as ordered by the physician for 3 (#18, #75, and #247) of 34 residents reviewed in the final sample. Findings: Review of the facility's policy titled, Pharmacy Services Overview revealed the following, in part: Policy Statement: The facility shall accurately and safely provide or obtain pharmaceutical services, including the provision of routine and emergency medications and biologicals, and the services of a licensed consultant pharmacist. 3. Pharmacy services are available to residents 24 hours a day, 7 days a week 4. Resident have sufficient supply of their prescribed medications and receive medications (routine, emergency, or as needed) in a timely manner. 5. Nursing staff communicate prescriber orders to the pharmacy and are responsible for contacting the pharmacy if a resident's medication is not available for administration. Resident #18 Review of the Clinical Record for Resident #18 revealed an admission date of 03/01/2022 with diagnoses, which included Chronic Respiratory Failure, Rheumatoid Arthritis, Morbid Obesity and Fibromyalgia. Review of the MDS with an Assessment Reference Date of 06/19/2022 for Resident #18 revealed a BIMS of 15 which indicated the resident was cognitively intact. Review of the September 2022 Physicians Orders revealed Resident #18 was prescribed Belbuca sublingual 750 mcg twice daily. Review of the September 2022 Medication Administration Record for Resident #18 revealed the following, in part: Start date 06/14/2022- Belbuca 750 mcg- buccal film oral twice a day every day. The medication was not documented as administered from 09/03/2022-09/06/2022. Review of the Controlled Drug Receipt/Record/Disposition Form for Resident #18's Belbuca 750 mcg revealed 30 doses were sent to the facility on [DATE]. Further review revealed the resident received the medication twice daily until the last dose was administered on 09/02/2022 at 8:00 p.m. Review of the Controlled Drug Receipt/Record/Disposition Form for Resident #18's Belbuca 750 mcg revealed 16 doses were sent to the facility on [DATE]. Further review revealed the resident received the medication twice daily until the last dose was administered on 09/14/2022 at 8:00 p.m. An interview was conducted with S13LPN on 09/14/2022 at 10:19 p.m. She confirmed she worked the evening shift from 2:00 p.m. - 10:00 p.m. and now she was working the 10:00 p.m. - 6:00 a.m. shift. She stated when she arrived for her shift at 2:00 p.m., she was informed by the day shift nurse that she needed to reorder Resident #18's Belbuca. She stated the resident received her last dose today at 8:00 p.m. S13LPN was observed to grab the empty bag that once contained the resident's Belbuca. Observation confirmed there were no more doses of Belbuca available for Resident #18. An interview was conducted with Resident #18 on 09/15/2022 at 12:24 p.m. She stated she did not receive her Belbuca this morning because the facility ran out of her medication. She stated she went to see her pain management MD last week on 09/07/2022 and he gave her another prescription for her Belbuca. She stated she gave the prescription to the facility so they could have it filled. She stated this was not the first time the facility ran out of her Belbuca. She stated last time she ran out was a month ago. She stated she still had Percocet available and she could get that for pain. Review of the prescription for Resident #18 dated 09/07/2022 revealed the resident's pain management MD ordered a refill for the Belbuca. An interview was conducted with S10LPN on 09/16/2022 at 9:29 a.m. She stated Resident #18's Belbuca was still not available. She confirmed the resident missed her 8:00 a.m. dose this morning. She stated she was told by the night shift nurse that the Resident was very upset last night because her medication was not available. An interview was conducted with Resident #18 on 09/16/2022 at 9:32 a.m. She stated she still did not get her Belbuca yet. She stated she was in a lot of pain and she was having to ask for Percocet. She stated the Percocet helped a little. She stated the Percocet was only supposed to be for break through pain and she was not supposed to take it as scheduled. An interview was held with S2DON on 09/16/2022 at 2:00 p.m. She verified the nurses should not wait until the residents ran out of a medication before attempting to reorder it. She confirmed the nurses should reorder the medication early enough to ensure there was not lapse with the medications. She confirmed the nurse should not wait until last dose before requesting a refill for the medication. She verified they had the prescription to refill the Belbuca and it was dated 09/07/2022. She stated they faxed it to pharmacy but they still had not received the medication. She confirmed the nurses were responsible for following up with pharmacy if they requested a refill but did not receive it timely. Resident #75 Review of the Clinical Record for Resident #75 revealed he was admitted to the facility on [DATE] and had diagnoses, which included Pressure Ulcer of Sacral Region - Stage 4, Pressure Ulcer of Left Ankle - Unstageable, Pressure Ulcer of Unspecified Buttock - Unspecified Stage, Acquired absence of Right Hip Joint, Other Chronic Osteomyelitis - Unspecified Site, Unspecified Severe Protein-Calorie Malnutrition, Quadriplegia, and Generalized Muscle Weakness. Review of the Quarterly combined with a 5-day MDS with an ARD of 08/22/2022 for Resident #75 revealed the following, in part: He had a BIMS of 14, which indicated he was cognitively intact. Review of the current Physician Orders for Resident #75 revealed the following, in part: (Start date: 08/15/2022) Hydrocodone - Acetaminophen 10-325 mg by mouth every 6 hours as needed. Review of the MAR for Resident #75 dated September 2022 revealed Resident #75 did not receive his Hydrocodone-Acetaminophen on 09/11/2022 or 09/12/2022. Review of the Controlled Drug Receipt/Record/Disposition Form with a Dispense Date of 08/24/2022 for Resident #75's Hydrocodone/Acetaminophen revealed the following, in part: Date Dispensed: 08/24/2022, Drug/Name/Strength: Hydroco/APAP (Hydrocodone/Acetaminophen) tab 10-325mg, Directions: 1 tab by mouth every 6 hours as needed for pain, Quantity Dispensed: 40, Quantity Received by the facility: 40 doses on 08/25/2022. Further Review of the log revealed Resident #75 received Hydrocodone/Acetaminophen 10-325mg daily from 08/25/2022 through 09/10/2022. Resident #75 received his first dose from this prescription on 08/25/2022 at 5:16 a.m. and his last dose on 09/10/2022 at 5:30 p.m. Review of the Controlled Drug Receipt/Record/Disposition Form with a Dispense Date of 09/12/2022 for Resident #75's Hydrocodone/Acetaminophen revealed the following, in part: Date Dispensed: 09/12/2022, Drug/Name/Strength: Hydroco/APAP tab 10-325mg, Directions: 1 tab by mouth every 6 hours as needed, Quantity Dispensed: 40. Further review of the log revealed Resident #75 received his first dose from this prescription on 09/13/2022 at 5:20 a.m. An interview was conducted with Resident #75 on 09/12/22 at 10:07 a.m. He stated he was currently out of his pain medication and he received his last dose on 09/10/2022. He stated he usually took his prescribed Hydrocodone-Acetaminophen 10-325mg at least twice daily. He stated his pain medication was ordered as needed every six hours, and he had asked for it at least 4 times since he ran out on 09/10/2022. An interview was conducted with a representative from the facility's contracted pharmacy on 09/14/2022 at 12:54 p.m. She confirmed the pharmacy dispensed 40 tablets of Resident #75's Hydrocodone 10mg - Acetaminophen 325mg on 08/24/2022 and 09/12/2022. She confirmed the prescriber had to submit a new hard script each time Resident #75 required a refill. An interview was conducted with S18LPNWC on 09/15/2022 at 9:41 a.m. She stated on 09/11/2022 and 09/12/2022, Resident #75 was out of his Hydrocodone 10mg-Acetaminophen 325mg. An interview was conducted with S10LPN on 09/15/2022 at 9:55 a.m. She stated Resident #75's prescribed Hydrocodone-Acetaminophen pain medication was not available in the facility's emergency medication back-up kit. She stated Resident #75 requested his prescribed Hydrocodone-Acetaminophen every day. An observation was conducted with S28LPNUM on 09/15/2022 at 11:50 a.m. of the facility's Emergency Medication Kit. She confirmed Hydrocodone-Acetaminophen was not available in the Emergency Medication Kit. An interview was conducted with S25LPN on 09/15/2022 at 12:22 p.m. She confirmed she was assigned to care for Resident #75 on 09/11/2022 from 6:00 a.m. to 6:00 p.m. and the resident had requested his Hydrocodone-Acetaminophen, but he was out of it. She stated Resident #75 usually asked for pain medication throughout her shifts. She stated she had to administer Tylenol for Resident #75 and it was not effective. She stated Resident #75 continued to verbalize he was in pain after administration of Tylenol. She stated on the weekends she could not get narcotic pain medications because the Nurse Practitioners that were on call did not send hard scripts to the pharmacy. She confirmed Hydrocodone-Acetaminophen was not available in the Emergency Medication Kit at the facility. A telephone interview was conducted with S18NP on 09/15/2022 at 3:16 p.m. He confirmed he was the healthcare provider for Resident #75. He stated he was not aware Resident #75 ran out of his Hydrocodone-Acetaminophen on 09/10/2022. He stated he was notified on Monday, 09/12/2022, Resident #75 was out of Hydrocodone-Acetaminophen, and he sent a prescription to the pharmacy for them to refill it. He stated he was aware Resident #75 took his narcotic pain medication multiple times each day. He stated if he had been notified by 09/09/2022 Resident #75 was running low on his Hydrocodone-Acetaminophen, he would have sent a refill to the pharmacy so Resident #75 would not have run out. An interview was conducted with S2DON on 09/16/2022 at 1:05 p.m. She stated she was not aware Resident #75 ran out of his Hydrocodone-Acetaminophen on 09/10/2022 at 5:30 p.m. She stated she expected the nurses to request a refill for Resident #75's pain medication timely so he would not have run out. Resident #247 Review of the Clinical Record for Resident #247 revealed an admission date of 04/07/2017 and was readmitted to the facility from the hospital on [DATE]. The resident had diagnoses, which included Other Bacterial Infections of Unspecified Site, Chronic Obstructive Pulmonary Disease, and Unspecified Cerebral Palsy. Review of the Quarterly MDS with an ARD of 07/14/2022 revealed Resident #247 had a BIMS of 15, which indicated she was cognitively intact. Review of the current Physician's orders dated September 2022 for Resident #247 revealed the following, in part: (Start date: 09/07/2022) Maxitrol 3.5 mg/mL-10,000 units/mL-0.1% eye drops, suspension Ophthalmic Four Times Daily Every Day to each eye. Generic: Neomycin/Polymyxin B Sulfate/Dexamethasone. Review of the September 2022 Medication Administration Record for Resident #247 revealed the following: Start date 09/07/2022- Maxitrol 3.5 mg/mL-10,000 units/mL-0.1% eye drops, suspension Ophthalmic Four Times Daily Every Day to each eye. There was no stop date for Maxitrol on the Medication Administration Record. The medication was not documented as administered on the following dates: 09/12/2022 at 4:00 p.m. and 8:00 p.m. 09/13/2022 at 5:00 a.m. An observation was conducted with S10LPN on 09/15/2022 at 11:24 a.m. during medication administration to Resident #247. An empty medication box was observed labeled as prescribed to Resident #247 for Neomycin and Polymyxin B Sulfates Dexamethasone (Maxitrol). 1 drop in each eye four times a day. An interview was conducted with S10LPN on 09/15/2022 at 11:26 a.m. She stated during medication administration Resident #247 requested the Neomycin and Polymyxin B Sulfates Dexamethasone (Maxitrol) eye drops. She stated Resident #247 reported she had not received the Maxitrol eye drops for the last two days. She confirmed the Neomycin and Polymyxin B Sulfates Dexamethasone (Maxitrol) 1 drop in each eye four times a day, were not available to administer to Resident #247. She stated the last time the medication was administered was two nights ago. She stated she did not administer the Neomycin and Polymyxin B Sulfates Dexamethasone (Maxitrol) eye drops to Resident #247 because the facility was out of the medication. She confirmed the Maxitrol should have been ordered prior to running out of the medication. An interview was conducted with S10LPN on 09/16/2022 at 2:30 p.m. She stated she was assigned to care for Resident #247 today. She confirmed the Neomycin and Polymyxin B Sulfates Dexamethasone (Maxitrol) eye drops were not available at the facility to administer to Resident #247. An interview was conducted with Resident #247 on 09/16/2022 at 2:45 p.m. She stated she had been out of Maxitrol eye drops for approximately two or three days. She stated her eyes were dry and she had asked the nurses daily to receive her eye drops. An interview was conducted with S2DON on 09/16/2022 at 3:00 p.m. She verified Resident #247 was prescribed Neomycin and Polymyxin B Sulfates Dexamethasone (Maxitrol) 1 drop in each eye four times a day. She verified the medication had no stop date ordered. She stated she would have expected the nurse to request a refill for Resident #247's Maxitrol eye drops timely so she would not have run out.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected multiple residents

Based on observations, interview, and record review, the facility failed to store and prepare food under sanitary conditions by failing to ensure: 1. Food was properly stored in the walk-in-refrigerat...

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Based on observations, interview, and record review, the facility failed to store and prepare food under sanitary conditions by failing to ensure: 1. Food was properly stored in the walk-in-refrigerator, and walk-in freezer; 2. Food was properly stored in the dry food storage room; 3. Prepared food was covered in the facility's kitchen; and 4. A ceiling vent and equipment used in the kitchen was clean and free from debris. Findings: Review of the facility's policy titled Food Receiving and Storage revealed the following, in part: Policy Statement: Food shall be received and stored in a manner that complies with safe food handling practices. Policy Interpretation and Implementation: 1. Food Services, or other designated staff, will maintain clean food storage areas at all times. 7. Dry foods that are stored in bins will be removed from original packing, labeled and dated. Such foods will be rotated using a First in-First out system. 8. All foods stored in the refrigerator or freezer will be covered, labeled and dated. 11. Wrappers of frozen foods must stay intact until thawing. On 09/12/2022 at 8:50 a.m., the initial tour of the facility's kitchen was conducted with S29DM. The following observations were made in the presence of S29DM during the initial tour: Walk-in refrigerator: 1-8 lb. container of fruit salad with an expiration date from the manufacturer of 09/10/2022. 1-8lb. container of macaroni salad opened and not dated. 1-1 gallon container of coleslaw dressing with an expiration date from manufacturer of June 2022. 1-32 oz. container of liquid whole eggs opened and not dated. 1-5 lb. bag of shredded cheese opened and not dated. 1-16 oz. package of sliced cheese opened and not dated. 3- packages containing 12 count of 12 inch burritos with an expiration date from manufacturer of 03/16/2022. 1 of 3 packages contained a green and black substance on the burritos. 2-16 oz. containers of beef base unlabeled and not dated. 1-large plastic container of cooked rice mixture opened, unlabeled, and not dated. Walk-in freezer: 1- box containing a frozen breakfast pizza unsealed and not dated. 1-24 count Ziploc bag of hotdogs unsealed, not labeled or dated. 1-cheesecake unsealed, not labeled or dated. 1-container of cookie dough unsealed, not labeled or dated. 1-bag of french toast sticks unsealed, not labeled or dated. 1-24 count pack of biscuits unlabeled and not dated. 1-30 count pack opened beef patties unsealed, unlabeled, and not dated. 4-32oz battered sweet corn nuggets unlabeled and not dated. Dry food storage room: 3-7 lb. cans of strawberry toppings dented at the seams with 1-7lb. can used as a door stop for the dry food storage room. 1-50 oz. can of cream of mushroom soup dented at the seams. 1-6lb can of sloppy joe sauce dented at seams. 1-108oz can black beans dented at the seams and expired July 2022. On 09/12/2022 at 11:00 a.m., a follow-up tour of the facility's kitchen was conducted with S29DM. The following observations were made in the presence of S29DM during the initial tour: Kitchen: 1-bag of light brown sugar unsealed and not dated. 1-large pan of cooked red beans on top of the oven uncovered. 1-large ceiling vent cover located above the nearby coffee station in the kitchen with a large amount of a dark brown and gray fluffy substance. On 09/13/2022 at 11:30 a.m., a follow-up tour of the facility's kitchen was conducted with S29DM. The following observations were made in the presence of S29DM during the initial tour: 1-fan blower with a dried, sticky black substance. 1-box fan with dried red and brown food debris and covered in a gray fluffy substance. 1-large missing ceiling vent cover located above the nearby coffee station in the kitchen. On 09/13/2022 at 11:32 a.m., an interview was conducted with S29DM. She stated approximately 96 residents were served meals from the kitchen. She verified the above observations and acknowledged that all foods stored in the walk-in refrigerator and walk-in freezer should be sealed, labeled, dated and properly disposed of at the time of expiration. She verified canned foods should be properly disposed of at the time of expiration. She verified cans dented at the seams should be disposed of. She confirmed the ceiling vent was covered in a brown and grey fluffy substance and should have been cleaned. She confirmed the box fan had dried red and brown food debris and was covered in a gray fluffy substance. She confirmed the blower was covered with a dried, sticky black substance. She confirmed the blower and box fan were being used in the kitchen and needed to be cleaned.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "Why is there high staff turnover? How do you retain staff?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: 7 life-threatening violation(s), Special Focus Facility, 1 harm violation(s), $606,482 in fines, Payment denial on record. Review inspection reports carefully.
  • • 90 deficiencies on record, including 7 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $606,482 in fines. Extremely high, among the most fined facilities in Louisiana. Major compliance failures.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility is on CMS's Special Focus list for poor performance. Consider alternatives strongly.

About This Facility

What is White Oak Post Acute Care's CMS Rating?

CMS assigns White Oak Post Acute Care an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Louisiana, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is White Oak Post Acute Care Staffed?

CMS rates White Oak Post Acute Care's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 71%, which is 25 percentage points above the Louisiana average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs.

What Have Inspectors Found at White Oak Post Acute Care?

State health inspectors documented 90 deficiencies at White Oak Post Acute Care during 2022 to 2025. These included: 7 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 1 that caused actual resident harm, 81 with potential for harm, and 1 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates White Oak Post Acute Care?

White Oak Post Acute Care is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility operates independently rather than as part of a larger chain. With 176 certified beds and approximately 81 residents (about 46% occupancy), it is a mid-sized facility located in Baton Rouge, Louisiana.

How Does White Oak Post Acute Care Compare to Other Louisiana Nursing Homes?

Compared to the 100 nursing homes in Louisiana, White Oak Post Acute Care's overall rating (1 stars) is below the state average of 2.4, staff turnover (71%) is significantly higher than the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting White Oak Post Acute Care?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the facility's high staff turnover rate, and the below-average staffing rating.

Is White Oak Post Acute Care Safe?

Based on CMS inspection data, White Oak Post Acute Care has documented safety concerns. Inspectors have issued 7 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility is currently on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes nationwide). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Louisiana. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at White Oak Post Acute Care Stick Around?

Staff turnover at White Oak Post Acute Care is high. At 71%, the facility is 25 percentage points above the Louisiana average of 46%. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?

Was White Oak Post Acute Care Ever Fined?

White Oak Post Acute Care has been fined $606,482 across 3 penalty actions. This is 15.5x the Louisiana average of $39,144. Fines at this level are uncommon and typically indicate a pattern of serious deficiencies, repeated violations, or failure to correct problems promptly. CMS reserves penalties of this magnitude for facilities that pose significant, documented risk to resident health or safety. Families should request specific documentation of what issues led to these fines and what systemic changes have been implemented.

Is White Oak Post Acute Care on Any Federal Watch List?

White Oak Post Acute Care is currently an SFF Candidate, meaning CMS has identified it as potentially qualifying for the Special Focus Facility watch list. SFF Candidates have a history of serious deficiencies but haven't yet reached the threshold for full SFF designation. The facility is being monitored more closely — if problems continue, it may be added to the official watch list. Families should ask what the facility is doing to address the issues that led to this status.