OLD BROWNLEE COMMUNITY CARE CENTER

4680 OLD BROWNLEE RD, BOSSIER CITY, LA 71111 (318) 553-5950
Non profit - Corporation 89 Beds COMMCARE CORPORATION Data: November 2025
Trust Grade
90/100
#14 of 264 in LA
Last Inspection: July 2025

Inspected within the last 6 months. Data reflects current conditions.

Overview

The Old Brownlee Community Care Center in Bossier City, Louisiana, has received an excellent Trust Grade of A, indicating it is highly recommended and performs better than most facilities. It ranks #14 out of 264 in the state, placing it in the top half, and is the top facility among 9 in Bossier County. Unfortunately, the facility is experiencing a worsening trend, with reported issues increasing from 2 in 2024 to 5 in 2025. Staffing is a relative strength, with a 4 out of 5-star rating and a turnover rate of 40%, which is below the state average; however, RN coverage is average, meaning there may be some gaps in nursing oversight. Despite having no fines on record, which is a positive sign, there have been specific concerns noted by inspectors, such as failing to conduct a required safe smoking assessment for a resident with severe cognitive impairment and not ensuring that a resident had proper physician orders for bed rails, which could pose risks for those with physical limitations. Additionally, there was a serious lapse in addressing potential abuse, where a staff member accused of hitting a resident was not removed from duty during the investigation, raising concerns about resident safety. Overall, while there are commendable aspects of the facility, families should be aware of the recent issues and the need for improvement in certain areas.

Trust Score
A
90/100
In Louisiana
#14/264
Top 5%
Safety Record
Low Risk
No red flags
Inspections
Getting Worse
2 → 5 violations
Staff Stability
○ Average
40% turnover. Near Louisiana's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Louisiana facilities.
Skilled Nurses
⚠ Watch
Each resident gets only 17 minutes of Registered Nurse (RN) attention daily — below average for Louisiana. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
○ Average
8 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
★★★★★
5.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★☆
4.0
Inspection Score
Stable
2024: 2 issues
2025: 5 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (40%)

    8 points below Louisiana average of 48%

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

Staff Turnover: 40%

Near Louisiana avg (46%)

Typical for the industry

Chain: COMMCARE CORPORATION

Part of a multi-facility chain

Ask about local staffing decisions and management

The Ugly 8 deficiencies on record

Jul 2025 4 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected 1 resident

Based on record review, observation and interviews, the facility failed to provide services that met professional standards for 1 (#387) of 31 sampled residents. The facility failed to ensure safe med...

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Based on record review, observation and interviews, the facility failed to provide services that met professional standards for 1 (#387) of 31 sampled residents. The facility failed to ensure safe medication administration practices by leaving medication at the bedside. Findings: Review of the facility's Self-Administration of Medications policy with a revision date of November 2014 revealed in part: Residents that request to self-administer have the right to do so if the interdisciplinary team has determined self-administration is clinically safe and appropriate Policy Interpretation and Implementation 5. Self-administered medications are stored in a safe and secure place, which is not accessible by other residents. If safe storage is not possible in the resident's room, the medications of residents permitted to self-administer are stored on a central medication cart or in the medication room. A licensed nurse transfers the unopened medication to the resident when the resident requests them. 6. Any medications found at the bedside that are not authorized for self-administration are turned over to the nurse in charge for return to the family or responsible party. Review of the facility's Storage of Medications policy with a revision date of November 2020 revealed in part: The facility stores all drugs and biologicals in a safe, secure, and orderly manner. Policy Interpretation and Implementation 1. Drugs and biologicals used in the facility are stored in locked compartments under proper temperature, light and humidity controls. Only persons authorized to prepare and administer medications have access to locked medications. 3. The nursing staff is responsible for maintaining medication storage and preparation areas in a clean, safe, and sanitary manner. 5. Hazardous drugs are clearly marked and stored separately from other medications 6. Compartments (including, but not limited to, drawers, cabinets, rooms, refrigerators, carts, and boxes) containing drugs and biologicals are locked when not in use. Unlocked medication carts are not left unattended. Review of Resident #387's medical record revealed an admission date of 07/02/2025 with diagnoses which included, in part, acute on chronic systolic (congestive) heart failure, acute and chronic respiratory failure with hypoxia, unspecified urinary incontinence, other idiopathic peripheral autonomic neuropathy, and other chronic pain. Review of Resident #387's medical record revealed an order dated 07/03/2025 for Lidocaine external cream 4%, apply to both knees and back topically as needed for pain. Further review of Resident #387's record failed to reveal a physician's order for self-administering medication Review of Resident #387's progress note by social services dated 07/02/2025 revealed a BIMS (Brief Interview for Mental Status) score of 13, indicating intact cognition. An observation on 07/07/2025 at 8:20 a.m. revealed 4% Lidocaine External cream on the bedside table in Resident #387's room. During an interview on 07/07/2025 at 8:20 a.m. Resident #387 reported Lidocaine medication cream (4% Lidocaine with Lavender essential oil) had been on her bedside table since yesterday. During an interview on 07/07/2025 at 9:25 a.m. S7 LPN (Licensed Practical Nurse) confirmed Resident #387 had an order for 4% Lidocaine cream, as needed for pain, but not an order to self-administer. S7 LPN confirmed the lidocaine cream should have been locked in the medication cabinet.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observation, record review, and interview the facility failed to ensure an infection prevention and control program was maintained to help prevent the development and transmission of communic...

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Based on observation, record review, and interview the facility failed to ensure an infection prevention and control program was maintained to help prevent the development and transmission of communicable diseases and infections for 1 (#53) of 1 (#53) resident observed for wound care. Findings: Review of the facility's Wound Care policy dated 01/09/2022 revealed in part: The purpose of this procedure is to provide guidelines for the care of wounds to promote healing. A clean technique is used for routine pressure ulcer dressing changes, unless otherwise ordered by the physician. Review of Resident #53's medical record revealed an admission date of 03/02/2022 with diagnoses that included, in part, Stage 3 sacrococcygeal pressure wound, unpecified protein-calorie malnutrition, nutritional anemia, heart failure, and Alzheimer's disease. Review of Resident #53's medical record revealed a physician order dated 06/15/2025: Cleanse Stage 3 pressure ulcer to coccyx with wound cleanser. Pat dry. Apply skin prep to periwound. Allow to dry. Apply Triad hydrophilic wound drg (dressing) to periwound. Apply Medihoney to wound bed. Cover with Medihoney and calcium alginate ag+ (silver) and wound drg daily until resolved - one time a day. Review of Resident #53's medical record revealed a care plan for Stage 3 pressure ulcer to sacrococcygeal with interventions that included, in part, follow facility policies/protocols for the prevention/treatment of skin breakdown. Observation of Resident #53's wound care to sacrococcygeal wound on 07/09/2025 at 8:50 a.m. revealed S6 Treatment Nurse adjusted her face mask with her right hand and failed to change her gloves prior to applying skin prep and prior to using fingers of the same hand to apply Triad cream to the periwound. During an interview on 07/09/2025 at 11:50 a.m. S6 Treatment Nurse reported she did not remember touching her mask and continuing wound care with the same gloves during Resident #53's wound care. S6 Treatment Nurse further reported gloves should have been changed after touching her mask during wound care.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observation and interviews, the facility failed to ensure the resident's environment remained free of ac...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observation and interviews, the facility failed to ensure the resident's environment remained free of accident hazards by failing to ensure a quarterly Safe Smoking Assessment had been completed for 1 (#37) of 1 (#37) resident reviewed for smoking with severe cognitive impairment. Findings: Review of the facility's Smoking Policy dated 10/25/2022 revealed in part: 1.1 Purpose: To establish guidelines for safe smoking practices for residents, visitors, and employees. 1.5 Policy: ______ facility buildings are smoke-free. Smoking, including use of any tobacco products, such as vaping and/or electronic cigarettes are permitted only in outdoor designated smoking areas. Visitors and residents are not permitted to give or leave smoking paraphernalia with any resident. All smokers, including those who use e-cigarettes, will be assessed for risk factors that could determine a resident as an unsafe smoker and desire for smoking cessation on admission, quarterly, with significant change in status, and as needed by the IDT (Interdisciplinary Team). The IDT shall identify unsafe smoking practices and implement intervention(s) specific to the resident. The IDT will document the unsafe practices and interventions on the care plan. Unsafe smokers are not allowed in designated smoking areas without the determined supervision by the IDT. Smoking materials will be maintained by the nursing staff or other designated personnel for all unsafe smokers. 4. Assess the resident's ability to smoke safely by completing the Assessment for Safe Smoking UDA (User Defined Assessments) located in the electronic health record on each assessment and on each new onset. The assessment shall cover the resident's safety awareness, judgment, cognitive ability, and manual dexterity. 5. Identify an Unsafe Smoker in the electronic health record. 8. For all smokers who are on oxygen (O2) therapy, remove oxygen (tank or concentrator) at least 10 feet from the designated smoking are. 9. Staff will label all smoking materials belonging to the unsafe smoker and keep at the nurses station/team rooms. Return smoking materials to proper storage location following supervised smoking. Resident #37 was admitted to the facility on [DATE] with a re-entry date of 04/21/2025 and had diagnoses including, but not limited to vascular dementia, unspecified severity, without behavioral disturbance and Alzheimer's disease. Review of Resident #37's quarterly MDS (Minimum Data Set) assessment dated [DATE], revealed in part, Resident #37 had a BIMS (Brief Interview for Mental Status) score of 05 indicating severely impaired cognition. Further review of Resident #37's quarterly MDS revealed Resident #37 received oxygen therapy. Review of Resident #37's medical record failed to reveal a quarterly Assessment for Safe Smoking was completed on 04/27/2025 at the time of Resident #37's MDS assessment. Review of Resident #37's medical record revealed a nursing note dated 05/02/2025 which read in part, Resident #37 requesting to smoke . reported by floor nurse that daughter took Resident #37's cigarettes home with her and instructed staff not to give Resident #37 cigarettes. An observation on 07/07/2025 at 9:30 a.m. revealed Resident #37 asleep in bed with O2 infusing at 2L (liter) per nasal cannula. Further observation revealed a pack of cigarettes and a lighter sitting on Resident #37's over bed table adjacent to Resident #37. During an interview on 07/07/2025 at 9:40 a.m. S5CNA (Certified Nursing Assistant) reported residents on oxygen should not have smoking materials in their room. During an interview on 07/07/2025 at 9:45 a.m., S4LPN (Licensed Practical Nurse) confirmed Resident #37's cigarettes and lighter were on his over bed table and Resident #37 was currently receiving oxygen therapy. S4LPN reported Resident #37 was an unsafe smoker due to a recent decline and needed to be reassessed for smoking safety. S4LPN reported Resident #37's cigarettes and lighter should not have been left at his bedside with oxygen therapy in use. During an interview on 07/08/2025 at 2:45 p.m., S3MDS Coordinator reported a Safe Smoking Assessment should be performed on admission, quarterly, annually, and with any significant change. S3MDS Coordinator acknowledged Resident #37 did not have a quarterly Safe Smoking Assessment in April of 2025 and the assessment should have been performed on 04/27/2025 with the quarterly MDS. During an interview on 07/09/2025 at 8:30 a.m., S3MDS Coordinator acknowledged Resident #37 had a BIMS score of 05 on the 04/27/2025 MDS assessment and had severe cognitive impairment. S3MDS Coordinator reported residents with severe cognitive impairment would be an unsafe smoker and need supervision. During a telephone interview on 07/09/2025 at 8:50 a.m., Resident #37's RP (Responsible Party) reported when Resident #37 returned from the hospital in April of 2025 she informed the staff, she did not want Resident #37's smoking materials stored in his room because of his dementia.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0700 (Tag F0700)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations and interviews, the facility failed to ensure a resident had a physician's order in place a...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations and interviews, the facility failed to ensure a resident had a physician's order in place and had been care planned for the use of side rails for 1 (#30) of 2 (#30 and #34) residents reviewed for bed rails. Findings: Review of the facility's Bed/Side Rails policy dated 11/28/2017 revealed in part: Policy: Even when bed rails are compatible with the bed and mattress, are properly designed to reduce the risk of entrapment or falls, and are used appropriately, they still can be hazardous for certain individuals, particularly to people with physical limitations or altered mental status, such as dementia or delirium. Side rails should only be used to improve a person's functional abilities, such as repositioning and to aid in getting out of bed . Bed rails requires a physician order and the order must state the reason for bed rail use. The use of bed rails must be added to the plan of care and reviewed at least quarterly and with significant change by the IDT (Interdisciplinary Team). The plan of care shall be consistent with the resident's specific conditions, risks, needs, behaviors, preferences, current professional standards of practice, and included measurable objectives and timetables, with specific interventions/services for use of the bed rails. Resident #30 was admitted to the facility on [DATE] with a re-entry date of 03/21/2025 and had diagnoses including, but not limited to, peripheral vascular disease and heart failure. Review of Resident #30's quarterly MDS (Minimum Data Set) assessment dated [DATE], revealed in part, Resident #30 had a BIMS (Brief Interview for Mental Status) score of 12, indicating moderately impaired cognition. Review of Resident #30's quarterly Restraint Safety Device Elimination assessment dated [DATE] revealed Resident #30 utilized side rails for turning and repositioning while in bed. Review of Resident #30's medical record failed to reveal a physician's order for the use of side rails. Review of Resident #30's comprehensive care plan failed to revealed Resident #30 had been care planned for the use of side rails. An observation on 07/07/2025 at 9:30 a.m. revealed Resident #30 sitting in bed with upper quarter side rails in use bilaterally. An observation on 07/08/2025 at 8:00 a.m. revealed Resident #30 awake in bed with upper quarter side rails in use bilaterally. During an interview on 07/08/2025 at 8:00 a.m., Resident #30 reported he uses the upper side rails to position in bed. During an interview on 07/08/2025 at 4:00 p.m., S8CNA (Certified Nursing Assistant) acknowledged Resident #30 had upper quarter side rails in use and reported Resident #30 used the side rails for mobility. During an interview on 07/08/2025 at 4:15 p.m., S9LPN (Licensed Practical Nurse) acknowledged Resident #30 did not have a physician's order for the use of upper side rails and had not been care planned for the use of side rails. During an interview on 07/08/2025 at 4:20 p.m., S3MDS Coordinator, acknowledged Resident #30 had not been care planned for the use of bed rails and should have been. During an interview on 07/08/2025 at 4:30 p.m., S2DON (Director of Nursing) acknowledged Resident #30 did not have a physician's order in place for the use of side rails.
Apr 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on record review, observation, and interview, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the ...

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Based on record review, observation, and interview, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the development and transmission of infection by failing to ensure staff donned proper Personal Protective Equipment (PPE) when performing high-contact resident care for 1 (Resident #2) of 3 (Resident #1, Resident #2, and Resident #3) sampled residents with Enhanced Barrier Precautions (EBPs) in place. Findings: Review of the facility's Enhanced Barrier Precautions policy with a revision date of April 2024 revealed in part: Policy Statement: Enhanced barrier precautions are utilized to prevent the spread of multi-drug resistant organisms (MDROs) to residents. Policy Interpretation and Implementation: 2. EBPs employ targeted gown and glove use during high contact resident care activities when contact precautions do not otherwise apply. a. Gloves and gowns are applied prior to performing the high contact resident care activity (as opposed to before entering the room). 3. Examples of high-contact resident care activities requiring the use of gown and gloves for EBPs include: h. chronic wounds such as pressure ulcers, diabetic foot ulcers, unhealed surgical wounds and chronic venous stasis ulcers. Review of Resident #2's medical record revealed an admit date of 01/06/2025 with diagnoses including, in part, unspecified fracture of the thoracic 11-12 vertebra, type 2 diabetes, and depression. Review of Resident #2's Physician orders revealed in part: 01/20/2025 Enhanced Barrier Precautions. 02/11/2025 Calcium Alginate-Silver External Pad 6 (Calcium Alginate-Silver) Apply to spine (surgical) topically every day shift, every Monday, Wednesday, Friday for wound healing, clean surgical site with wound cleaner and pat dry, skin prep and allow to dry, apply gel fiber silver to wound bed, cover with gauze, secure with super absorbent dressing. Observation of wound care for Resident #2 on 04/02/2025 at 10:00 a.m. by S3Treatment Nurse and assisted by S4CNA (Certified Nursing Assistant) revealed in part, S3Treatment Nurse and S4CNA failed to don a ppe gown in preparation for wound care. S3Treatment Nurse removed the dressing from the surgical site of the spine and applied wound cleanser prior to donning a ppe gown. Further observation revealed S4CNA assisted S3Treament Nurse by holding a clean dressing in place, while not wearing a ppe gown. During an interview on 04/02/2025 at 10:05 am. S3Treatment Nurse acknowledged she and S4CNA had not donned a ppe gown prior to wound care and should have. During an interview on 04/03/2025 at 3:30 p.m., S2DON (Director of Nursing) acknowledged a ppe gown should be worn during wound care.
Apr 2024 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

Based on record reviews, policy reviews, and interviews, the facility failed to ensure an allegation of physical abuse was reported to the State Agency within the required timeframe for 1 (#1) of 5 (#...

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Based on record reviews, policy reviews, and interviews, the facility failed to ensure an allegation of physical abuse was reported to the State Agency within the required timeframe for 1 (#1) of 5 (#1, #2, #3, #4, #5) sampled residents. Findings: Review of the facility's Abuse Components Plan Elder Justice Act and Affordable Care Act (Original effective date 09/11/2018, Revision #5 effective date 10/24/2022) policy revealed in part: All alleged violations involving abuse will be reported by the Administrator or designee to the Statewide Incident Tracking System (SIMS) (required) .All alleged violations involving abuse will be reported immediately, but no later than Two (2) hours if the alleged violation involves abuse. Immediately means as soon as possible, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse . Review of Resident #1's record revealed an admit date of 02/02/2012 and diagnoses including hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left non-dominant side, generalized weakness, unspecified anxiety disorder, major depressive disorder, contracture left shoulder, left forearm, left hand, and left knee. Review of Resident #1's Significant Change MDS (Minimum Data Set) assessments with ARD (Assessment Reference Date) of 04/01/2024 revealed the resident had a BIMS score (Brief Interview for Mental Status) of 5 out of 15 indicating severe cognitive impairment. Further review of Resident #1's functional status revealed the resident was totally dependent on staff for activities of bed mobility, transfers, and toileting, with functional limitations in range of motion on one side for upper and lower extremities. Review of incident report for Resident #1 dated 04/10/2024 at 00:20 a.m. by S4 LPN (Licensed Practical Nurse) revealed in part: Writer was about to enter another resident room. Heard S6 CNA come out Resident #1's room yelling I'm not scared of him he not going to swing on me. Writer asked what happened and she said you better go talk to him. I'm not S8 CNA. Writer entered room noticed Resident #1's right nostril bleeding with two abrasion above upper lip. When asking resident what happened he stated she beat me up and I don't want her in my room Writer ask what happened he stated she jumped me and beat me up I want to speak with S3 ADON she can't come in here no more Writer advised S6 CNA not to go in room. Review of Resident #1's Nursing Note by S7 Hospice RN (Registered Nurse) revealed in part: S3 ADON (Assistant Director of Nursing) reported to hospice RN that there was an allegation of abuse with this patient which occurred the night of 04/09/2023, and it was reported that a CNA had hit patient and caused patient to have a bloody nose and scratches on his face. Review of the Statewide Incident Tracking System report revealed the allegation was not reported to the State Agency until 04/10/2024 at 7:35 a.m. During an interview on 04/22/2024 at 9:52 a.m. Resident #1 was asked if any staff members were mean to him or had hurt him, making his nose bleed. Resident #1 replied I don't know anything about that, the nurses know. During a repeat interview on 04/23/2024 at 11:38 a.m. Resident #1 said he remembered telling this surveyor yesterday that he didn't know anything about anyone hitting him. He then smiled and laughed and said S6 CNA stood on my right side then moved to my left side and started hitting me in the nose and it bled. During an interview on 04/22/2024 at 3:15 p.m. S1 Administrator indicated the State Agency was not notified via the SIMS system of Resident #1's allegation of abuse until 04/10/2024 at 7:35 a.m. S1 Administrator confirmed the State Agency should have been notified within 2 hours of staff becoming aware of the allegation of abuse and was not.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Investigate Abuse (Tag F0610)

Could have caused harm · This affected multiple residents

Based on record review and interviews, the facility failed to protect 5 (#1, #2, #3, #4, #5) of 5 sampled residents investigated for abuse from the potential of further abuse during the investigation ...

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Based on record review and interviews, the facility failed to protect 5 (#1, #2, #3, #4, #5) of 5 sampled residents investigated for abuse from the potential of further abuse during the investigation process of an allegation of physical abuse. The facility failed to remove S6 CNA (Certified Nursing Assistant) from duties involving resident care after Resident #1 alleged S6 CNA had hit him. This deficient practice had the potential to affect all of the residents in the building. Findings: Abuse Components Plan Elder Justice Act and Affordable Care Act (Original effective date 09/11/2018, Revision #5 effective date 10/24/2022) in part: The Administrator or designee will immediately ensure that any further potential abuse, neglect, exploitation or mistreatment is prevented. If the alleged perpetrator is an employee or staff member, the individual is immediately reassigned to duties that do not involve resident contact or are suspended until the findings of the investigation have been reviewed by the Administrator or their designee. Immediately means as soon as possible, but not later than 2 hours after the allegation is made, if the events that cause the allegation involve abuse . Review of Resident #1's record revealed an admit date of 02/02/2012 and diagnoses including hemiplegia and hemiparesis following unspecified cerebrovascular disease affecting left non-dominant side, generalized weakness, unspecified anxiety disorder, major depressive disorder, contracture left shoulder, left forearm, left hand, and left knee. Review of Resident #1's Significant Change MDS (Minimum Data Set) assessments with ARD (Assessment Reference Date) of 04/01/2024 revealed the resident had a BIMS score (Brief Interview for Mental Status) of 5 out of 15 indicating severe cognitive impairment. Further review of Resident #1's functional status revealed the resident was totally dependent on staff for activities of bed mobility, transfers, and toileting, with functional limitations in range of motion on one side for upper and lower extremities. Review of incident report for Resident #1 dated 04/10/2024 at 00:20 a.m. by S4 LPN (Licensed Practical Nurse) revealed in part: Writer was about to enter another resident room. Heard S6CNA come out Resident #1's room yelling I'm not scared of him he not going to swing on me. Writer asked what happened and she said you better go talk to him. I'm not S8 CNA. Writer entered room noticed Resident #1's right nostril bleeding with two abrasion above upper lip. When asking resident what happened he stated she beat me up and I don't want her in my room Writer ask what happened he stated she jumped me and beat me up I want to speak with S3 ADON (Assistant Director of Nursing) she can't come in here no more Writer advised S6 CNA not to go in room. Immediate Action Taken: S6 CNA notified to not enter resident room anymore until situation is cleared. Review of Resident #1's Nursing Note by S7 Hospice RN (Registered Nurse) revealed in part: S3 ADON (Assistant Director of Nursing) reported to hospice RN that there was an allegation of abuse with this patient which occurred the night of 04/09/2023, and it was reported that a CNA had hit patient and caused patient to have a bloody nose and scratches on his face. During an interview on 04/22/2024 at 9:52 a.m. Resident #1 was asked if any staff members were mean to him or had hurt him making his nose bleed. Resident #1 replied I don't know anything about that, the nurses know. During a repeat interview on 04/23/2024 at 11:38 a.m. Resident #1 said he remembered telling this surveyor yesterday that he didn't know anything about anyone hitting him. He then smiled and laughed and said S6 CNA stood on my right side then moved to my left side and started hitting me in the nose and it bled. During an interview on 04/23/2024 at 6:21 a.m. S4 LPN indicated she did not send S6 CNA home after Resident #1 alleged she hit him on 04/09/2024 because she didn't know she should have. S4 LPN further reported she just told S6 CNA not to go back in Resident #1's room, and she swapped assignments with another CNA. During an interview on 04/23/2024 at 6:41 a.m. S5 LPN indicated she was working with S4 LPN on the night of 04/09/2024. S5 LPN indicated S4 LPN had asked her to witness her assessment of Resident #1 after he alleged S6 CNA had hit him and made his nose bleed. S5 LPN reported when she entered Resident #1's room on 04/09/2024 at around midnight his nose was bleeding and he told her the bitch jumped on me and punched me in the face, and S6 CNA was immediately told not to go back in the room. S5 LPN reported she and S4 LPN were told by S2 DON during a phone call on 04/10/2024 at around 6:30 a.m. that they should have immediately suspended S6 CNA and sent her home as soon as they learned of Resident #1's allegations. S5 LPN reported they did not know they should have sent S6 CNA home, and had only removed her from working with Resident #1. During an interview on 04/23/2024 at 8:05 a.m. S6 CNA reported when she went in to check on Resident #1 on 04/09/2024 a little before midnight he was wet, but when I told him I needed to change him he started swinging his right arm all over the place. I went ahead and changed him and then left the room to tell the nurse he was swinging at me and she needed to check on him, and then I went to check on another resident. S4 LPN came back out and told me Resident #1's nose was bleeding, and he said I had hit him. She told me not to go back in his room, then she went and got S5 LPN from the other hall. S6 CNA confirmed she swapped care of Resident #1 with another CNA and continued to work with other residents until she was suspended at around 7:00 a.m. on 04/10/2024. During an interview on 04/22/2024 at 11:21 a.m. S2 DON (Director of Nursing) Indicated S4 LPN (Licensed Practical Nurse) tried to call her on 04/10/2024 at 1:01 a.m., but she was asleep and did not answer the call. When she woke up the morning of 04/10/2024 and saw she had a missed call, she called the nurse back at 6:32 a.m. S4 LPN told her S6 CNA came out of Resident #1's room at around midnight saying he's not gonna talk to me like I'm S8 CNA. S4 LPN conveyed to her she went into Resident #1's room and his nose was bleeding and he was saying S6 CNA had hit him. S4 LPN reported she told S6 CNA not to go back into Resident #1's room. I asked her if she had contacted S1 Administrator when she couldn't reach me, and she had not, so we added S1 Administrator to the call and explained to her what was going on. I told them S6 CNA needed to go home, and she was suspended pending investigation. S2 DON further confirmed S6 CNA had been allowed to continue her shift with resident care and should not have been. S1 DON indicated S6 CNA should have been suspended immediately pending the outcome of the investigation. During an interview on 04/22/2024 at 3:15 p.m. S1 Administrator confirmed S6 CNA should have been suspended immediately after staff was notified of Resident #1's allegation of abuse and was not. S1 Administrator further confirmed S6 CNA was allowed to continue working with residents for the remainder of her shift and should not have been.
Jul 2023 1 deficiency
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Unnecessary Medications (Tag F0759)

Could have caused harm · This affected 1 resident

Based on observations, record reviews, and interviews the facility failed to maintain a medication error rate of less than 5% for 2 (#21, #48) residents out of 4 (#21, #48, #16, #70) residents observe...

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Based on observations, record reviews, and interviews the facility failed to maintain a medication error rate of less than 5% for 2 (#21, #48) residents out of 4 (#21, #48, #16, #70) residents observed during the medication administration. A total of 26 opportunities were observed which included 2 medication errors with Residents #21 and #48, for a medication error rate of 7.69%. Findings: Observation of medication administration on 07/17/2023 at 4:15 p.m. revealed S1 LPN (licensed practical nurse) retrieved a bottle of house stock Calcium 600 mg (milligrams)/ Vitamin D 10 mcg (microgram) from medication cart and administered Resident #21 Calcium 600 mg (milligrams)/ Vitamin D 10 mcg. Review of Resident #21's July 2023 Physician Orders revealed an ordered dated 04/04/2023 for Calcium 600mg/ Vitamin D 200 mg. Observation of medication administration on 07/18/2023 at 8:15 a.m. revealed S2 LPN retrieved a bottle of house stock Calcium 600 mg/ Vitamin D 10 mcg from medication cart and administered Resident #48 Calcium 600 mg/ Vitamin D 10 mcg. Review of Resident #48's July 2023 Physician Orders revealed an order dated 05/18/2021 and revised on 12/16/2022 for Calcium 600 mg/ Vitamin D 200 mg. During an interview on 07/18/2023 at 11:15 a.m. S2 LPN observed medication cart (1) and medication room (1) and confirmed house stock available was Calcium 600 mg/ Vitamin D 10 mcg. During an interview on 07/18/2023 at 11:30 a.m. S3 LPN reviewed Resident #21 and Resident #48's July 2023 Physician Orders for Calcium 600mg/ Vitamin D 200 mg, then observed medication cart (1) and medication cart (2) and found Calcium 600 mg/ Vitamin D 10mcg. S3 LPN confirmed correct dosage of Calcium/ Vitamin D supplement was not available on medication cart or medication storage therefore medication administered was incorrect.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (90/100). Above average facility, better than most options in Louisiana.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Louisiana facilities.
  • • 40% turnover. Below Louisiana's 48% average. Good staff retention means consistent care.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Old Brownlee Community's CMS Rating?

CMS assigns OLD BROWNLEE COMMUNITY CARE CENTER an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Louisiana, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Old Brownlee Community Staffed?

CMS rates OLD BROWNLEE COMMUNITY CARE CENTER's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 40%, compared to the Louisiana average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Old Brownlee Community?

State health inspectors documented 8 deficiencies at OLD BROWNLEE COMMUNITY CARE CENTER during 2023 to 2025. These included: 8 with potential for harm.

Who Owns and Operates Old Brownlee Community?

OLD BROWNLEE COMMUNITY CARE CENTER is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by COMMCARE CORPORATION, a chain that manages multiple nursing homes. With 89 certified beds and approximately 83 residents (about 93% occupancy), it is a smaller facility located in BOSSIER CITY, Louisiana.

How Does Old Brownlee Community Compare to Other Louisiana Nursing Homes?

Compared to the 100 nursing homes in Louisiana, OLD BROWNLEE COMMUNITY CARE CENTER's overall rating (5 stars) is above the state average of 2.4, staff turnover (40%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.

What Should Families Ask When Visiting Old Brownlee Community?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Old Brownlee Community Safe?

Based on CMS inspection data, OLD BROWNLEE COMMUNITY CARE CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Louisiana. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Old Brownlee Community Stick Around?

OLD BROWNLEE COMMUNITY CARE CENTER has a staff turnover rate of 40%, which is about average for Louisiana nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Old Brownlee Community Ever Fined?

OLD BROWNLEE COMMUNITY CARE CENTER has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Old Brownlee Community on Any Federal Watch List?

OLD BROWNLEE COMMUNITY CARE CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.