St. Helena Parish Nursing Home

32 NORTH 2ND STREET, GREENSBURG, LA 70441 (225) 222-4102
Government - County 72 Beds Independent Data: November 2025 4 Immediate Jeopardy citations
Trust Grade
0/100
#250 of 264 in LA
Last Inspection: April 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

St. Helena Parish Nursing Home in Greensburg, Louisiana has received a Trust Grade of F, indicating significant concerns about the facility's quality of care. Ranked #250 out of 264 nursing homes in Louisiana, it is in the bottom half of facilities in the state, and the only option in St. Helena County. The facility's situation is worsening, with issues increasing from 11 in 2024 to 17 in 2025. While staffing turnover is impressively low at 0%, the overall staffing rating is only 1 out of 5 stars, suggesting that staff may not be well-supported or trained. Notably, the facility has faced $27,024 in fines, which is concerning as it indicates compliance problems. Several critical incidents have been reported, including a failure to provide adequate supervision for a resident who fell and suffered a fracture after being left unattended for several hours. Additionally, the facility did not maintain an effective call light system, leaving residents without timely assistance when they needed help. These findings highlight serious deficiencies in care despite some strengths in staff retention. Families should carefully weigh these factors when considering St. Helena Parish Nursing Home for their loved ones.

Trust Score
F
0/100
In Louisiana
#250/264
Bottom 6%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
11 → 17 violations
Staff Stability
○ Average
Turnover data not reported for this facility.
Penalties
⚠ Watch
$27,024 in fines. Higher than 90% of Louisiana facilities, suggesting repeated compliance issues.
Skilled Nurses
○ Average
RN staffing data not reported for this facility.
Violations
⚠ Watch
33 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★☆☆☆☆
1.0
Staff Levels
★☆☆☆☆
1.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2024: 11 issues
2025: 17 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

1-Star Overall Rating

Below Louisiana average (2.4)

Significant quality concerns identified by CMS

Federal Fines: $27,024

Below median ($33,413)

Moderate penalties - review what triggered them

The Ugly 33 deficiencies on record

4 life-threatening 2 actual harm
Oct 2025 2 deficiencies
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0628 (Tag F0628)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to send a copy of the transfer notice to a representative of the Off...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to send a copy of the transfer notice to a representative of the Office of the State Long-Term Care Ombudsman for 1 (#4) of 4 (#1, #3, #4, #5) residents reviewed for admission, transfer and discharge requirements.Review of Resident #4's Medical record revealed he was admitted to the facility on [DATE] and was transferred from the facility to a local hospital emergency room on [DATE]. Further review revealed Resident #4 returned to the facility on [DATE]. Review of the facility's Ombudsman Emergency Transfer Log for August 2025 revealed no documentation of Resident #4's transfer to a hospital emergency room on [DATE].Review of the facility's Census Change Sheet for August 2025 revealed no documentation of Resident #4's transfer to the hospital emergency room on [DATE].On 10/01/2025 at 7:48 a.m., an interview was conducted with S1ADM. He stated S3BOM was responsible for updating the Emergency Transfer Log that provides written notice to the Ombudsman for all resident transfers.On 10/01/2025 at 8:18 a.m., an interview was conducted with S3BOM. She stated she was responsible for updating the Ombudsman Emergency Transfer log and to document any resident transfers to the hospital and/or emergency room. She stated she was notified daily of all resident transfers through the Census Change Sheet. She reviewed the facility's Census Change Sheet for August 2025 and confirmed Resident #4's transfer to the hospital emergency room on [DATE] was not documented. On 10/01/2025 at 8:43 a.m., an interview was conducted with S1ADM. He stated the resident's assigned nurse was responsible for updating the Census Change Sheet at time of the transfer. He reviewed the facility's Census Change Sheet and the facility's Ombudsman Emergency Transfer Log for August 2025. He confirmed Resident #4's transfer to the hospital emergency room on [DATE] was not documented and should have been. On 10/01/2025 at 12:05 p.m., an interview was conducted with S4LPN. She confirmed she did not fill out the Census Change Sheet when Resident #4 was transferred to the hospital emergency room on [DATE]. She stated she did not know she was required to complete the Census Change Sheet with each resident transfer to the hospital and/or emergency room. On 10/01/2025 at 1:22 p.m., an interview was conducted with S2DON. She stated she expected all resident transfers to be documented on the Census Change Sheet by their assigned nurse to allow for the Ombudsman Transfer Log to be accurate.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

MDS Data Transmission (Tag F0640)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to ensure a resident's discharge assessment was completed and transm...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to ensure a resident's discharge assessment was completed and transmitted for 1 (#3) of 5 (#1, #2, #3, #4, and #5) residents reviewed for Resident Assessment.Review of Resident #3's Clinical Record revealed he admitted to the facility on [DATE] and was discharged to a local hospital on [DATE]. Review of Resident #3's Minimum Data Set (MDS) Assessments revealed no discharge MDS was opened and/or completed. On 10/01/2025 at 1:52 p.m., an interview was conducted with S5MDS. She stated she was one of the facility's MDS nurses. She confirmed Resident #3 had discharged from the facility on 08/11/2025 and a discharge MDS had not been opened, completed, nor transmitted, and should have been.On 10/01/2025 at 1:56 p.m., an interview was conducted with S6ADON. She stated an MDS assessment should be completed upon a resident's discharge from the facility. She confirmed Resident #3 discharged from the facility on 08/11/2025 and there was no discharge assessment opened, completed, or transmitted, and there should have been.
Aug 2025 6 deficiencies 1 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, observations, and record reviews, the facility failed to protect the residents' right to be free from sexua...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews, observations, and record reviews, the facility failed to protect the residents' right to be free from sexual abuse, psychosocial abuse, and neglect for 1 (#1) of 6 (#1, #2, #3, #R4, #R5, and #R6) sampled residents reviewed for abuse. The facility failed to protect Resident #1 from being sexually and psychosocially abused by Resident #2. This deficient practice resulted in an Immediate Jeopardy (IJ) situation on 08/01/2025 at 7:59 p.m., when Resident #2, a cognitively intact resident with a history of sexually inappropriate behaviors and a convicted sex offender, put his hand between Resident #1's upper thighs and touched her vaginal area. Resident #1 had a BIMS of 2, which indicated she was severely cognitively impaired. From 7:59 p.m. to 8:43 p.m. At 8:13 p.m., S9CNA witnessed the sexual abuse and failed to separate the residents. Resident #2 was observed in video footage to sexually abuse Resident #1 intermittently while Resident #1 attempted to stop the abuse. At 8:43 p.m., S7LPN and S11CNA witnessed the touching and intervened. After the incident, Resident #1 stated she told Resident #2 no. Interviews revealed the facility failed to monitor any of the remaining 28 female residents who could have been affected by the deficient practice after the sexual abuse occurred. As a result of the investigation, despite there not being a significant decline in mental or physical functioning for Resident #1, it could be determined a reasonable person would be likely to experience severe psychosocial harm as a result of the sexual abuse since a reasonable person would not expect to be treated in this manner in their own home or a health care facility. S1ADM was notified of the Immediate Jeopardy situation on 08/27/2025 at 4:15 p.m. This deficient practice continued at a potential for more than minimal harm for any of the 28 female residents residing in the facility who were not assessed after the incident. Review of the facility's policy dated 01/14/1999 and titled, Adult, Disabled Person, or Elderly Abuse-Recognition and Reporting revealed the following, in part:Sexual abuse: Includes any non-consensual sexual contact of any type with a resident including:Unwanted intimate touching of any kind especially of breast or perineal area.Procedure: To protect the resident from real or suspected.sexual abuse, staff shall safeguard the resident from the offending individual. Resident #1Review of Resident #1's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses, which included Alzheimer's Disease, Mood (Affective) Disorder, and Major Depressive Disorder. Review of Resident #1's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 07/12/2025 revealed a Brief Interview for Mental Status (BIMS) of 2, which indicated Resident #1 was severely cognitively impaired. Review of the facility's Incident Log revealed, Resident #1 was involved in a Physical Aggression Received incident. Resident #1's Incident Report revealed the following, in part:Date: 08/01/2025 at 8:43 p.m. Person Preparing Report: S7LPNNursing Description: When S7LPN was walking up with S11CNA, S11CNA got her attention and pointed toward two residents in the front lobby in front of the nurse's station. S7LPN noticed Resident #2 had his hand between Resident #1's legs. S7LPN removed Resident #2's hand and separated the two residents. When S7LPN was speaking with Resident #1, she informed her Resident #2 said, Don't let no one see this. When Resident #1 was asked if she told Resident #2 no, she said, yes. S7LPN talked further with Resident #1, she asked if she could check her out and make sure that everything was ok. Resident #1 refused and put her right fist in the air saying she can handle anything that needs to be handled. At 10:12 p.m., local police arrived at the facility and spoke to Resident #1 and #2 regarding the incident. Information regarding both residents, as well as a typed statement, was given to the officers by S7LPN. Resident #1 remained at the nurse's station until she was ready to go to bed and at that time, she was assisted to the room and assisted to bed. S1ADM was notified. S2DON was made aware by S1ADM. Further review of Resident #1's Clinical Record revealed no new interventions or services to address the sexual abuse after the incident occurred. Resident #2Review of Resident #2's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included Bipolar Disorder and Depression. Further review revealed Resident #2 had documentation showing he was a convicted sex offender. Review of Resident #2's admission Paperwork from a local hospital dated 11/24/2023 revealed the following, in part: Resident #2 was recently released from jail for not registering as a sex offender. Review of Resident #2's Quarterly MDS with an ARD of 07/23/2025 revealed a BIMS of 14, which indicated Resident #2 was cognitively intact. Review of Resident #2's current Care Plan revealed the following, in part:Created 02/26/2025Problem: The resident has a behavior problem: excessive masturbating and staying completely naked at all times when in room/makes sexual comments towards staff at times. Interventions: Explain/reinforce why behavior is inappropriate and/or unacceptable to the resident; intervene as necessary to protect the rights and safety of others; 05/15/2025: Intensive Outpatient Program (IOP) to be notified of increase in inappropriate sexual behavior. Further review of Resident #2's Clinical Record revealed the resident had not received psychiatric services to address the sexual behaviors since January of 2025. Review the facility's Incident Log revealed, Resident #2 was involved in a Physical Aggression Initiated incident. Resident #2's Incident Report revealed the following, in part: Date: 08/01/2025 at 8:43 p.m.Person Preparing Report: S2DONNursing Description: S7LPN informed me of the incident between Resident #2 and Resident #1. S11CNA and S7LPN noticed Resident #2 had his hand between Resident #1's legs. S7LPN removed Resident #2's hand and separated the two residents. I informed Resident #2 he was not allowed to touch the other residents. Resident #2 verbalized understanding. S7LPN notified S1ADM and doctor. Review of Resident #2's Police Incident Report revealed the following, in part:On 08/01/2025 at approximately 10:00 p.m., two officers were dispatched to the facility in regards to a sexual battery that had just taken place. Upon our arrival, we met with S7LPN. S7LPN began to tell us earlier in the night, she came upon Resident #2 fondling Resident #1 in the common area located in front of the nurse's desk. S7LPN stated as soon as she saw this, she removed Resident #2's hand. S7LPN said Resident #2 went to his room and she contacted both her boss and the police. S7LPN stated she saw Resident #2 with his hand buried between Resident #1's legs and he was using his thumb as if he was massaging Resident #1's vaginal area in a circular motion. I then spoke with Resident #1. Resident #1 stated Resident #2 was rubbing on her leg and she told him to leave her alone. Resident #1 seemed a little confused at the time, the longer we spoke, however she insisted Resident #2 was her friend, but that she had told him no when he began rubbing on her. After speaking with Resident #1, we were then taken to speak to Resident #2. Upon speaking with Resident #2, he stated he knew why we were there and that he had indeed touched Resident #1 in an inappropriate way and he was sorry, and he knew he had done wrong. It was at this time Resident #2 was told to have no further contact with Resident #1 and the matter was going to be investigated further, and it was possible he could be facing criminal charges because of the incident. On 08/25/2025 at 3:20 p.m., video footage of the incident was reviewed with S1ADM. S1ADM confirmed the following:08/01/2025 at 7:56 p.m., Resident #2 wheeled himself beside Resident #1, who was sitting directly in front of the nurse's station in her wheelchair. 7:58 p.m., Resident #2 was observed touching Resident #1's right shin.7:59 p.m., Resident #2's left hand moved from Resident #1's shin to between her upper thigh and vaginal area, outside of her pants. Resident #1 immediately put her hands on Resident #2's left arm.8:01 p.m., Resident #1 attempted to remove Resident #2's hand but was unsuccessful. Resident #2's hand remained between Resident #1's upper thighs until 8:12 p.m., when Resident #1 stood up. Resident #2's hand was observed going behind Resident #1's buttocks. 8:13 p.m., S9CNA was observed to walk within approximately 6 feet from where Residents #1 and #2 were and Resident #1 sat back down. S9CNA pointed at Resident #2, and was observed to say something, then S9CNA walked away. Resident #2's hand remained in between Resident #1's upper thighs when she sat down. 8:18 p.m., Resident #2 removed his hand from between Resident #1's thighs. 8:22 p.m., Resident #2 put his right hand between Resident #1's upper thighs and Resident #1 started tapping on the top Resident #2's hand. Resident #2 removed his hand at 8:23 p.m. when S8LPN and S17LPN was observed walking back to the nurse's station with their medication carts. 8:25 p.m., S8LPN was observed administering Resident #2 his medications and S17LPN was observed administering Resident #1 her medications, then both nurses walked away. 8:29 p.m., Resident #2 placed his left hand between Resident #1's upper thighs again and Resident #1 attempted to remove it. After attempting to remove it, it could not be determined where Resident #2's hand was until 8:42 p.m., when Resident #2's left hand was observed coming from behind the left wheel of his wheelchair. 8:43:37, Resident #2 was observed putting his left hand back between Resident #1's upper thighs and Resident #1 was observed slapping at his hand. 8:43:47, S11CNA was observed walking up the hall back to the nurse's station. S11CNA grabbed at S7LPN, who was walking beside her, and pointed towards Residents #1 and #2. S7LPN immediately removed Resident #2's hand from between Resident #1's thighs and separated the residents. S7LPN was observed talking to Resident #1 then she picked up the phone and called someone. 8:48 p.m., Resident #2 was brought to his room. On 08/26/2025 at 1:47 p.m., an interview was attempted with Resident #1. She was unable to be interviewed due to her cognitive status. On 08/26/2025 at 11:58 a.m., an interview was conducted with Resident #1's family member. He stated Resident #1 had been residing at the facility for a little over a month. He stated the facility notified him of the incident between Resident #1 and #2 on 08/01/2025. He stated he was told there was a gentleman resident in the common area with Resident #1, and he rubbed her between her legs. He stated he was told it was not skin to skin, but it was still inappropriate touching. He stated Resident #1 was confused. He stated if Resident #1 was cognitive, she would have been very upset that someone touched her inappropriately. On 08/25/2025 at 4:32 p.m., an interview was conducted with S9CNA. She said Resident #1 was not cognitively intact and Resident #2 was. She stated knew Resident #2 was a sex offender and explained when children came into the facility, the resident had to be moved to his room. S9CNA stated she worked the night of 08/01/2025, when Residents #2 sexually abused Resident #1. She stated Resident #1 was at the front of the nurse's station in her wheelchair. S9CNA stated she was sitting in the dining room charting, and she saw Resident #1 stand up. She stated Resident #2 was sitting to the right of Resident #1. She stated as Resident #1 was standing up, she was telling Resident #1 to sit down while simultaneously walking towards Resident #1. She stated as she got closer, she saw Resident #2 take his hand and touch Resident #1's vagina from the backside. She stated she told Resident #2 he could not touch her. She stated Resident #2 knew what he was doing and that it was sexual abuse. She stated she did not separate Resident #1 from Resident #2. She stated her first instinct was to report the incident to the nurse and she did not think to separate the residents. She stated she went to find a nurse to report it to and when she came back, staff were in the front lobby talking about Resident #2 sexually touching Resident #1. She stated she then notified S7LPN what she saw earlier. She stated she notified S1ADM. She stated after S7LPN and S11CNA saw Resident #2 touching Resident #1, the residents were separated, and Resident #2 was sent to a behavioral hospital. She stated Resident #2 had not been back to the facility since the incident occurred. On 08/26/2025 at 6:37 a.m., an interview was conducted with S7LPN. She stated Resident #2 was fully cognitive. She stated Resident #1 was not cognitive. She stated she was aware Resident #2 was a sex offender. She stated she worked the night of 08/01/2025, when Residents #2 sexually abused Resident #1. She stated after she completed her medication pass, S11CNA got her attention and pointed at Residents #1 and #2. She stated she saw Resident #2 with his hand in between Resident #1's legs rubbing her vagina violently. S7LPN stated Resident #2 had his fingers toward Resident #1's buttocks and his thumb was rubbing Resident #1's front vaginal area. S7LPN stated she physically removed Resident #2's hand and separated the residents immediately. She stated she asked Resident #1 what happened and Resident #1 said I told him no. S7LPN stated she called S1ADM immediately to report it. She stated S1ADM told her to call the police and file a report. S7LPN stated she heard Resident #2 tell the officers he was not in his right mind and stated he just wanted to feel her. She stated Resident #2 said he didn't want to get caught. She stated Resident #1 refused to be assessed afterwards for any injuries. She stated after the incident took place, S9CNA told her she had seen Resident #2 touch Resident #1's vagina earlier in the night. She stated the incident was sexual abuse because Resident #2 was cognitive and knew what he was doing and Resident #1 said no, and was not cognitive. She stated Resident #2 was sent to a behavior hospital after the incident and had not been back to the facility. On 08/25/2025 at 2:33 p.m., 08/26/2025 at 10:05 a.m. and 12:30 p.m., and 08/27/2025 at 6:37 a.m., attempts were made to contact S11CNA for interview with no answer. On 08/25/2025 at 2:41 p.m., an interview was conducted with a local Police Officer. He stated he could not remember the date, but he responded to a call at the facility regarding sexual battery at the beginning of the month. He stated when he arrived to the facility, S7LPN told him she witnessed Resident #2 inappropriately touching Resident #1 between her legs, in her vaginal area. He stated S7LPN told him she had to physically remove Resident #2's hands from Resident #1's vaginal area, then she stated she separated them. He stated he spoke to Resident #1 first. He stated Resident #1 told him Resident #2 had been rubbing her between the legs and she told Resident #2 to stop and he didn't. He stated Resident #1 had some confusion but was able to recall what happened. He stated he then spoke to Resident #2. He stated Resident #2 admitted he touched Resident #1 between the legs and Resident #2 said he was sorry. The officer stated after interviews, statements, and camera footage, he put charges on Resident #2. He stated the facility sent Resident #2 to a behavioral hospital the next day. The officer stated the incident between Resident #1 and Resident #2 was sexual battery. He stated Resident #1 did not consent and probably could not consent to the touching due to her mental status. He stated Resident #1 told Resident #2, no, and he still proceeded to touch her inappropriately. On 08/27/2025 at 8:10 a.m., an interview was conducted with S12NP. He stated he was familiar with Resident #2. He stated at the beginning of the year, Resident #2 was in the IOP program and received group therapy and individual counseling for bipolar and depression. He stated Resident #2 responded well to the program and his symptoms of bipolar and depression improved with medication changes. He stated Resident #2 completed his treatment at the beginning of the year and was discharged from the program. He stated he was not notified Resident #2 was having increased inappropriate sexual behaviors in May. He stated if Resident #2's behaviors had become a problem, he would have expected staff to notify him to address the behaviors. He stated he was not notified by the facility Resident #2 sexually abused Resident #1 on 08/01/2025. He stated he had not evaluated Resident #1 or #2 since the incident, and stated he needed to. On 08/26/2025 at 2:25 p.m., an interview was conducted with S2DON. She stated Resident #2 was cognitive and Resident #1 was not. She stated on 08/01/2025, she was notified of the incident between Resident #1 and #2 by S1ADM. She stated she was told Residents #1 and #2 were in front of the nurse's station and Resident #2 had his hand between Resident #1's legs, touching her inappropriately. She stated S7LPN separated the residents then notified S1ADM. She stated Resident #1 would not allow the nurse to assess her. She stated later on, while the CNA was changing her, the nurse assessed for scratches, bruises, discoloration, and injury. She stated the resident had no physical injuries. She stated Resident #2 remained in his room until he was sent to a behavioral hospital the next day. She stated Resident #1 was able to tell S7LPN she told Resident #2 no when he was touching her. S2DON stated Resident #1 was touched without her consent and it was wrong. S2DON stated since the incident, Resident #1 did not receive a formal mental status or psychiatric evaluation to assess for psychosocial abuse. She stated S12NP had not been notified of the incident. She further confirmed S12NP was not notified of Resident #2's increase in sexually inappropriate behaviors in May per his care plan intervention. She stated she was unaware Resident #2 was a sex offender until after the incident between Resident #1 and #2. She stated prior to the incident, there was no facility policy for the admission of sex offenders and there was no interventions in place to protect other residents from Resident #2. She verified she watched the video footage and confirmed S9CNA should have separated Residents #1 and #2 after she witnessed Resident #2 touch Resident #1's vaginal area to prevent the abuse from continuing. She stated to her knowledge, none of the cognitive female resident's had been asked if they had been touched inappropriately by another resident. She stated there had been no monitoring related to abuse since the incident. She stated since the incident, staff had been in-serviced on separating the resident's for safety first, then reporting, but there was no monitoring in place. On 08/26/2025 at 3:14 p.m., an interview was conducted with S1ADM. He stated on 08/01/2025 at 8:45 p.m., S7LPN reported the abuse of Resident #1 by Resident #2. S1ADM stated S7LPN saw Resident #2 rubbing Resident #1's vaginal area. He stated he notified S2DON and told S7LPN to call the police and complete a physical assessment on Resident #1. He stated Resident #1 refused the assessment. He stated a psychiatric evaluation was not completed for Resident #1 after the incident to assess for psychosocial abuse. He stated after watching the video footage, the incident was sexual abuse. He further confirmed S9CNA should have separated Residents #1 and #2 after she saw Resident #2 touch Resident #1's vagina to prevent the abuse from continuing. He confirmed it was 30 minutes from the time S9CNA witnessed the sexual abuse to the time S7LPN stopped the sexual abuse. He stated he found out Resident #2 was a sex offender on 08/04/2025, when a staff member notified him. He stated on 08/04/2025, he was also notified Resident #3 was a sex offender as well. He stated since the incident, staff had been in-serviced to separate the residents for safety first then report the abuse immediately. He stated none of the cognitive female residents had been asked if they had been touched inappropriately by another resident. He stated no monitoring related to abuse had occurred since the incident. He stated prior to the incident, there was no facility policy for the admission of sex offenders. He stated going forward, no sex offenders will be admitted to the facility. The Immediate Jeopardy was removed on 08/28/2025 at 5:20 p.m., as confirmed by onsite verification through observations, interviews, and record reviews. The facility implemented an acceptable Plan of Removal (POR) prior to the survey exit. Plan of RemovalF600: The facility failed to ensure Resident #1, a cognitively impaired resident, was free from sexual and psychosocial abuse by Resident #2, a cognitively intact resident who had a history of sexually inappropriate behaviors. Resident #2 was a convicted sex offender prior to admission to the facility.Plan of Correction-All residents have the potential to be affected-Effective 08/27/2025, S2DON and Designee will conduct Life Rounds on all female residents and body assessments on BIMS > 9 to make sure residents feel safe and are not being abused by another resident.-Effective 08/27/2025 and ongoing until completed, S1ADM will educate/train staff through in-service before the start of their shift on Adult, Disabled Person, or Elderly Abuse Recognition and Reporting. This will be monitored by S1ADM/Designee for all shifts for the next 30 days, utilizing the audit tool and employee roster.-08/04/2025 admission Policy developed for the acceptance of sex offenders by the S18CEO. -08/04/2025 Per Policy, current residents' sex offender status have been checked, and all potential residents will be checked before admission by the S6SW/Designee. This will be monitored by S1ADM/Designee for the next 30 days and ongoing upon notification of potential residents.-08/06/2025 S6SW notified residents, families, and responsible parties of sex offenders being housed in the facility and will continue to be monitored by S1ADM/Designee. -08/04/2025 The remaining sex offender in the building was educated through in-service by S1ADM on the appropriate protocols of the facility and will be monitored closely by S1ADM/Designee through observation daily, as long as the resident resides in the facility.-08/05/2025 Staff educated through in-service by S1ADM on protocols and actions to take for the remaining sex offender. This will be monitored closely S1ADM/Designee through observation daily, as long as the resident resides in the facility.-The facility will ascertain substantial compliance by 08/28/2025.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record reviews, and interviews, the facility failed to ensure a resident's care plan was revised by failin...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record reviews, and interviews, the facility failed to ensure a resident's care plan was revised by failing to update problems, goals, and interventions after she was sexually and psychosocially abused for 1 (#1) of 4 (#1, #2, #3, and #R6) residents reviewed for care plans. Review of Resident #1's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses, which included Alzheimer's Disease, Mood (Affective) Disorder, and Major Depressive Disorder. Review of Resident #1's admission Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 07/12/2025 revealed a Brief Interview for Mental Status (BIMS) of 2, which indicated Resident #1 was severely cognitively impaired. Review of the facility's Incident Log revealed, Resident #1 was involved in a Physical Aggression Received incident. Resident #1's Incident Report revealed the following, in part:Date: 08/01/2025 at 8:43 p.m. Person Preparing Report: S7LPNNursing Description: When S7LPN was walking up with S11CNA, S11CNA got her attention and pointed toward two residents in the front lobby in front of the nurse's station. S7LPN noticed Resident #2 had his hand between Resident #1's legs. S7LPN removed Resident #2's hand and separated the two residents. When S7LPN was speaking with Resident #1, she informed her Resident #2 said, Don't let no one see this. When Resident #1 was asked if she told Resident #2 no, she said, yes. S7LPN talked further with Resident #1, she asked if she could check her out and make sure that everything was ok. Resident #1 refused and put her right fist in the air saying she can handle anything that needs to be handled. At 10:12 p.m., local police arrived at the facility and spoke to Resident #1 and #2 regarding the incident. Information regarding both residents, as well as a typed statement, was given to the officers by S7LPN. Resident #1 remained at the nurse's station until she was ready to go to bed and at that time, she was assisted to the room and assisted to bed. S1ADM was notified. S2DON was made aware by S1ADM. On 08/25/2025 at 3:20 p.m., video footage of the incident was reviewed with S1ADM. S1ADM confirmed the following:08/01/2025 at 7:56 p.m., Resident #2 wheeled himself beside Resident #1, who was sitting directly in front of the nurse's station in her wheelchair. 7:58 p.m., Resident #2 was observed touching Resident #1's right shin.7:59 p.m., Resident #2's left hand moved from Resident #1's shin to between her upper thigh and vaginal area, outside of her pants. Resident #1 immediately put her hands on Resident #2's left arm.8:01 p.m., Resident #1 attempted to remove Resident #2's hand but was unsuccessful. Resident #2's hand remained between Resident #1's upper thighs until 8:12 p.m., when Resident #1 stood up. Resident #2's hand was observed going behind Resident #1's buttocks. 8:13 p.m., S9CNA was observed to walk within approximately 6 feet from where Residents #1 and #2 were and Resident #1 sat back down. S9CNA pointed at Resident #2, and was observed to say something, then S9CNA walked away. Resident #2's hand remained in between Resident #1's upper thighs when she sat down. 8:18 p.m., Resident #2 removed his hand from between Resident #1's thighs. 8:22 p.m., Resident #2 put his right hand between Resident #1's upper thighs and Resident #1 started tapping on the top Resident #2's hand. Resident #2 removed his hand at 8:23 p.m. when S8LPN and S17LPN was observed walking back to the nurse's station with their medication carts. 8:25 p.m., S8LPN was observed administering Resident #2 his medications and S17LPN was observed administering Resident #1 her medications, then both nurses walked away. 8:29 p.m., Resident #2 placed his left hand between Resident #1's upper thighs again and Resident #1 attempted to remove it. After attempting to remove it, it could not be determined where Resident #2's hand was until 8:42 p.m., when Resident #2's left hand was observed coming from behind the left wheel of his wheelchair. 8:43:37, Resident #2 was observed putting his left hand back between Resident #1's upper thighs and Resident #1 was observed slapping at his hand. 8:43:47, S11CNA was observed walking up the hall back to the nurse's station. S11CNA grabbed at S7LPN, who was walking beside her, and pointed towards Residents #1 and #2. S7LPN immediately removed Resident #2's hand from between Resident #1's thighs and separated the residents. S7LPN was observed talking to Resident #1 then she picked up the phone and called someone. 8:48 p.m., Resident #2 was brought to his room. Review of Resident #1's current Care Plan revealed it was not revised after 08/01/2025 to reflect problems, goals, and interventions related to her being a victim of sexual and psychosocial abuse. On 08/26/2025 at 1:10 p.m., an interview was conducted with S4CP. She confirmed Resident #1's care plan was not revised after 08/01/2025 to reflect she was a victim of sexual and psychosocial abuse. She stated Resident #1's care plan should have been revised for staff to observe Resident #1 for any psychosocial or behavioral changes. On 08/26/2025 at 2:25 p.m., an interview was conducted with S2DON. She stated Resident #1's care plan should have been revised after 08/01/2025 to reflect she was a victim of sexual and psychosocial abuse and for staff to observe for any behavioral changes, and it was not.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record reviews and interviews, the facility failed to ensure notifications of changes in residents' condit...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record reviews and interviews, the facility failed to ensure notifications of changes in residents' conditions were made for 2 (#1 and #2) of 4 (#1, #2, #3, and #R6) residents reviewed for behavioral services. The facility failed to ensure:1. S12NP was notified Resident #2 had an increase in inappropriate sexual behaviors; and 2. S12NP was notified Resident #2 sexually and psychosocially abused Resident #1.1.Review of Resident #2's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included Bipolar Disorder and Depression. Further review revealed Resident #2 was a convicted sex offender. Review of Resident #2's Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 07/23/2025 revealed a Brief Interview for Mental Status (BIMS) of 14, which indicated Resident #2 was cognitively intact. Review of Resident #2's Nurse's Notes revealed the following, in part:03/04/2025 at 2:34 p.m. - Resident #2 constantly pulls off all of his clothing after the Certified Nursing Assistants (CNAs) have dressed him. He doesn't call for help with changing his brief. This morning and this afternoon, I knocked on the door to give Resident #2 his medications, he told me to come in and he was lying in bed with no brief or clothing on. I had to tell him to cover up so I could come in and give him his medication. Signed, S19LPN04/27/2025 at 6:07 a.m. - CNA reported to me that while she was changing Resident #2, he made some very crude comments to her. CNA stated Resident #2 said he wanted to touch her all over and continued making sexual comments to her. CNA told Resident #2 he was being very disrespectful and inappropriate. CNA finished up with Resident #2 as soon as possible and reported to S8LPN. Signed, S8LPN Review of Resident #2's current Care Plan revealed the following, in part:Created 02/26/2025Problem: The resident has a behavior problem: excessive masturbating and staying completely naked at all times when in room/makes sexual comments towards staff at times. Interventions: Explain/reinforce why behavior is inappropriate and/or unacceptable to the resident; intervene as necessary to protect the rights and safety of others; 05/15/2025: Intensive Outpatient Program (IOP) to be notified of increase in inappropriate sexual behavior. Review of an email dated 05/16/2025 at 10:34 a.m. from S4CP to S6SW revealed the following, in part:I couldn't remember if you were in the meeting when S2DON said it or not, but S2DON said she wants S12NP to look at Resident #2 because the CNAs are saying he's progressively getting worse and worse about making inappropriate sexual comments towards them. Review of Resident #2's Psychiatric Evaluation Notes revealed the last time he was evaluated by S12NP was on 01/16/2025. On 08/26/2025 at 1:10 p.m., an interview was conducted with S4CP. She stated the intervention initiated on Resident #2's care plan on 05/15/2025 for IOP to be notified of his increased inappropriate sexual behaviors was S6SW's responsibility to arrange. S4CP stated she did not know if it was done. On 08/26/2025 at 1:11 p.m., an interview was conducted with S1ADM. He stated S6SW was on vacation and unable to be reached. 2.Review of Resident #1's Clinical Record revealed she was admitted to the facility on [DATE] with diagnoses, which included Alzheimer's Disease, Mood (Affective) Disorder, and Major Depressive Disorder. Review of Resident #1's admission MDS with an ARD of 07/12/2025 revealed a BIMS of 2, which indicated Resident #1 was severely cognitively impaired. Review of the facility's Incident Log revealed, Resident #1 was involved in a Physical Aggression Received incident. Resident #1's Incident Report revealed the following, in part:Date: 08/01/2025 at 8:43 p.m. Person Preparing Report: S7LPNNursing Description: When S7LPN was walking up with S11CNA, S11CNA got her attention and pointed toward two residents in the front lobby in front of the nurse's station. S7LPN noticed Resident #2 had his hand between Resident #1's legs. S7LPN removed Resident #2's hand and separated the two residents. When S7LPN was speaking with Resident #1, she informed her Resident #2 said, Don't let no one see this. When Resident #1 was asked if she told Resident #2 no, she said, yes. S7LPN talked further with Resident #1, she asked if she could check her out and make sure that everything was ok. Resident #1 refused and put her right fist in the air saying she can handle anything that needs to be handled. At 10:12 p.m., local police arrived at the facility and spoke to Resident #1 and #2 regarding the incident. Information regarding both residents, as well as a typed statement, was given to the officers by S7LPN. Resident #1 remained at the nurse's station until she was ready to go to bed and at that time, she was assisted to the room and assisted to bed. S1ADM was notified. S2DON was made aware by S1ADM. On 08/25/2025 at 3:20 p.m., video footage of the incident was reviewed with S1ADM. S1ADM confirmed the following:08/01/2025 at 7:56 p.m., Resident #2 wheeled himself beside Resident #1, who was sitting directly in front of the nurse's station in her wheelchair. 7:58 p.m., Resident #2 was observed touching Resident #1's right shin.7:59 p.m., Resident #2's left hand moved from Resident #1's shin to between her upper thigh and vaginal area, outside of her pants. Resident #1 immediately put her hands on Resident #2's left arm.8:01 p.m., Resident #1 attempted to remove Resident #2's hand but was unsuccessful. Resident #2's hand remained between Resident #1's upper thighs until 8:12 p.m., when Resident #1 stood up. Resident #2's hand was observed going behind Resident #1's buttocks. 8:13 p.m., S9CNA was observed to walk within approximately 6 feet from where Residents #1 and #2 were and Resident #1 sat back down. S9CNA pointed at Resident #2, and was observed to say something, then S9CNA walked away. Resident #2's hand remained in between Resident #1's upper thighs when she sat down. 8:18 p.m., Resident #2 removed his hand from between Resident #1's thighs. 8:22 p.m., Resident #2 put his right hand between Resident #1's upper thighs and Resident #1 started tapping on the top Resident #2's hand. Resident #2 removed his hand at 8:23 p.m. when S8LPN and S17LPN was observed walking back to the nurse's station with their medication carts. 8:25 p.m., S8LPN was observed administering Resident #2 his medications and S17LPN was observed administering Resident #1 her medications, then both nurses walked away. 8:29 p.m., Resident #2 placed his left hand between Resident #1's upper thighs again and Resident #1 attempted to remove it. After attempting to remove it, it could not be determined where Resident #2's hand was until 8:42 p.m., when Resident #2's left hand was observed coming from behind the left wheel of his wheelchair. 8:43:37, Resident #2 was observed putting his left hand back between Resident #1's upper thighs and Resident #1 was observed slapping at his hand. 8:43:47, S11CNA was observed walking up the hall back to the nurse's station. S11CNA grabbed at S7LPN, who was walking beside her, and pointed towards Residents #1 and #2. S7LPN immediately removed Resident #2's hand from between Resident #1's thighs and separated the residents. S7LPN was observed talking to Resident #1 then she picked up the phone and called someone. 8:48 p.m., Resident #2 was brought to his room. Review of Resident #1's Psychiatric Evaluation Notes revealed the last time she was evaluated by S12NP was on 07/31/2025, before she was sexually and psychosocially abused by Resident #2. On 08/26/2025 at 11:58 a.m., an interview was conducted with Resident #1's family member. He stated Resident #1 had been residing at the facility for a little over a month. He stated the facility notified him of the incident between Resident #1 and #2 on 08/01/2025. He stated he was told there was a gentleman resident in the common area with Resident #1, and he rubbed her between her legs. He stated he was told it was not skin to skin, but it was still inappropriate touching. He stated Resident #1 was confused. He stated if Resident #1 was cognitive, she would have been very upset that someone touched her inappropriately. On 08/27/2025 at 8:10 a.m., an interview was conducted with S12NP. He stated he was familiar with Resident #2. He stated at the beginning of the year, Resident #2 was in the IOP program and received group therapy and individual counseling for Bipolar and Depression. He stated Resident #2 responded well to the program and his symptoms of Bipolar and Depression improved with medication changes. He stated Resident #2 completed his treatment at the beginning of the year and was discharged from the program. He stated he was not notified Resident #2 was having increased inappropriate sexual behaviors in May 2025. He stated if Resident #2's behaviors had become a problem, he would have expected staff to notify him to address the behaviors. He stated he was not notified by the facility Resident #2 sexually abused Resident #1 on 08/01/2025. He stated he had not evaluated Resident #1 or #2 since the incident, and stated he needed to. On 08/26/2025 at 2:25 p.m., an interview was conducted with S2DON. She stated both she and S6SW arranged IOP for the facility residents. S2DON confirmed S12NP was not notified of Resident #2's increase in sexual behaviors in May 2025 per his care plan intervention, and should have been. She further confirmed S12NP had not been notified of the incident between Resident #1 and #2, and Resident #1 had not been assessed for psychosocial abuse.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to coordinate assessments with the resident's Pre-admission Screenin...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to coordinate assessments with the resident's Pre-admission Screening and Resident Review (PASRR) Level II by failing to incorporate PASRR Level II determinations and recommendations into a resident's transitions of care for 1 (#2) of 3 (#2, #3, and #R6) residents reviewed for sexual behaviors.Review of Resident #2's clinical record revealed he was admitted to the facility on [DATE] with diagnoses including, Bipolar Disorder and Depression. Review of Resident #2's Form 142 revealed he was approved for admission by Level II authority for a temporary period of 03/04/2025 - 03/03/2026. Review of Resident #2's PASRR Level II Evaluation Summary and Determination Notice dated 03/11/2025 revealed the Level II authority had approved 365 days for nursing facility placement and the following to occur: 1. Psychiatric Evaluation for assessment and medication management. 2. Referral for Dementia Testing/Evaluation by a Neurologist or Neuropsychologist. 3. Community Based Service via Mental Health Rehab Services to be rendered at NF Community Psychiatric Supportive Services and Psychosocial Rehab Individual counseling to occur by a licensed mental health professional. Review of Resident #2's clinical record revealed the last time he received a psychiatric evaluation was on 01/16/2025. Further review revealed none of the PASRR Level II recommendations listed above had been completed since 03/11/2025. An interview was conducted with S2DON on 08/27/2025 at 12:14 p.m. S2DON reviewed Resident #2's Level II Determination Notice dated 03/11/2025 and confirmed the PASRR level II recommendations mentioned above were not implemented, and should have been.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the provider failed to develop and implement a comprehensive person centered care plan f...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the provider failed to develop and implement a comprehensive person centered care plan for each resident as evidenced by failing to:1. Develop a comprehensive person centered care plan for 2 of 2 (#2 and #3) residents who were registered sex offenders; and 2. Implement a care plan intervention for 1 (#2) of 3 (#2, #3, and #R6) residents reviewed for sexual behaviors. Review of the facility's policy dated 12/27/2019 and titled, Plan of Care revealed the following, in part:Policy StatementIt is the policy of the facility to promote seamless interdisciplinary care for our residents by utilizing the interdisciplinary plan of care based on assessment, planning, treatment, service and intervention. It is utilized to plan for and manage resident care as evidenced by documentation from admission through discharge for each resident. Procedure:Developing the Comprehensive Care Plan: 3. Each discipline will check and/or add interventions/approaches to include but not limited to:b. Interventional entries reflect activities that incorporate observations, assessments, management and teaching components that will restore, maintain and/or promote the resident's well-being. 1.Resident #2Review of Resident #2's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included Bipolar Disorder and Depression. Further review revealed Resident #2 was a registered sex offender. Review of Resident #2's admission Paperwork from a local hospital dated 11/24/2023 revealed the following, in part: Resident #2 was recently released from jail for not registering as a sex offender. Review the facility's Incident Log revealed, Resident #2 was involved in a Physical Aggression Initiated incident. Resident #2's Incident Report revealed the following, in part: Date: 08/01/2025 at 8:43 p.m.Person Preparing Report: S2DONNursing Description: S7LPN informed me of the incident between Resident #2 and Resident #1. S11CNA and S7LPN noticed Resident #2 had his hand between Resident #1's legs. S7LPN removed Resident #2's hand and separated the two residents. S2DON informed Resident #2 he was not allowed to touch the other residents. Resident #2 verbalized understanding. S7LPN notified S1ADM and doctor. Review of Resident #2's current Care Plan revealed the following, in part: Created 08/06/2025Problem: Documented safety concerns: Resident is a registered sex offender Interventions: Not permitted to participate in activities when children are present; two staff members shall be present at all times while providing care for resident; while interacting with others, staff will be with resident at all times; when appointments or things that cause resident to leave facility, resident will be under the supervision of staff; notification will be made to staff, residents, and family members that a sex offender is housed here, but name will not be mentioned. Resident #3Review of Resident #3' Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included Major Depressive Disorder, Anxiety Disorder, and Hemiplegia and Hemiparesis Following Cerebral Infarction. Review of Resident #3's Care Plan created on 08/04/2025 revealed the following, in part: Problem: Documented safety concerns: Resident is a registered sex offender Interventions: Not permitted to participate in activities when children are present; two staff members shall be present at all times while providing care for resident; while interacting with others, staff will be with resident at all times; when appointments or things that cause resident to leave facility, resident will be under the supervision of staff; notification will be made to staff, residents, and family members that a sex offender is housed here, but name will not be mentioned; Resident counseled by administrative staff on guidelines to follow during his admission here. On 08/26/2025 at 1:10 p.m., an interview was conducted with S4CP. She stated she knew Resident #2 was a registered sex offender when he was admitted to the facility because it was in his admission paperwork. She stated she was also aware Resident #3 was a registered sex offender. She stated she was not initially trained to care plan residents for being sex offenders. She confirmed Residents #2 and #3's care plans were developed to reflect their sex offender status after the incident occurred between Residents #1 and #2. On 08/26/2025 at 2:25 p.m., an interview was conducted with S2DON. She stated she was unaware Resident #2 and Resident #3 were registered sex offenders until after the incident occurred between Resident #1 and #2 on 08/01/2025. S2DON stated if she would have known Resident #2 was a registered sex offender, she would have been more aggressive with initiating interventions for him, which could have made staff more aware of Resident #2's behaviors. She stated if S4CP was aware Residents #2 and #3 were registered sex offenders, they should have been care planned for being sex offenders prior to the incident between Residents #1 and #2 on 08/01/2025. 2. Review of Resident #2's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included Bipolar Disorder and Depression. Further review revealed Resident #2 was a registered sex offender. Review of Resident #2's Care Plan created on 02/26/2025 revealed the following, in part: Problem: The resident has a behavior problem: excessive masturbating and staying completely naked at all times when in room/makes sexual comments towards staff at times. Interventions: Explain/reinforce why behavior is inappropriate and/or unacceptable to the resident; intervene as necessary to protect the rights and safety of others; 05/15/2025: Intensive Outpatient Program (IOP) to be notified of increase in inappropriate sexual behavior. Review of an email dated 05/16/2025 at 10:34 a.m. from S4CP to S6SW revealed the following, in part:I couldn't remember if you were in the meeting when S2DON said it or not, but S2DON said she wants S12NP to look at Resident #2 because the Certified Nursing Assistants (CNAs) are saying he's progressively getting worse and worse about making inappropriate sexual comments towards them. Review of Resident #2's Psychiatric Evaluation Notes revealed the last time he was evaluated by S12NP was on 01/16/2025. On 08/26/2025 at 1:10 p.m., an interview was conducted with S4CP. She stated the intervention initiated on Resident #2's care plan on 05/15/2025 for IOP to be notified of his increased inappropriate sexual behaviors was S6SW's responsibility to arrange, and she did not know if it was. On 08/26/2025 at 1:11 p.m., an interview was conducted with S1ADM. He stated S6SW was on vacation and unable to be reached. On 08/27/2025 at 8:10 a.m., an interview was conducted with S12NP. He stated he was not notified Resident #2 was having increased inappropriate sexual behaviors in May 2025. He stated if Resident #2's behaviors had become a problem, he would have expected staff to notify him. On 08/26/2025 at 2:25 p.m., an interview was conducted with S2DON. She stated both she and S6SW arranged IOP for the facility residents. S2DON further confirmed S12NP was not notified of Resident #2's increase in sexual behaviors in May 2025 per his care plan intervention and should have been.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0944 (Tag F0944)

Could have caused harm · This affected multiple residents

Based on record reviews and interview, the facility failed to ensure staff was provided Quality Assurance and Performance Improvement (QAPI) training for 5 (S7LPN, S8LPN, S9CNA, S10CNA, and S11CNA) of...

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Based on record reviews and interview, the facility failed to ensure staff was provided Quality Assurance and Performance Improvement (QAPI) training for 5 (S7LPN, S8LPN, S9CNA, S10CNA, and S11CNA) of 5 (S7LPN, S8LPN, S9CNA, S10CNA, and S11CNA) personnel files reviewed. Review of S7LPN's personnel file revealed a hire date of 07/26/2024. Further review of S7LPN's personnel file revealed no documented evidence, and the facility presented no documented evidence, S7LPN received QAPI training as required. Review of S8LPN's personnel file revealed a hire date of 12/01/2023. Further review of S8LPN's personnel file revealed no documented evidence, and the facility presented no documented evidence, S8LPN received QAPI training as required. Review of S9CNA's personnel file revealed a hire date of 04/16/2025. Further review of S9CNA's personnel file revealed no documented evidence, and the facility presented no documented evidence, S9CNA received QAPI training as required. Review of S10CNA's personnel file revealed a hire date of 03/29/2022. Further review of S10CNA's personnel file revealed no documented evidence, and the facility presented no documented evidence, S10CNA received QAPI training as required. Review of S11CNA's personnel file revealed a hire date of 12/11/2024. Further review of S11CNA's personnel file revealed no documented evidence, and the facility presented no documented evidence, S11CNA received QAPI training as required. On 08/28/2025 at 10:20 a.m., an interview was conducted with S1ADM. He stated there was no documentation any staff had completed QAPI training.
May 2025 3 deficiencies 1 Harm
SERIOUS (H) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Free from Abuse/Neglect (Tag F0600)

A resident was harmed · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record reviews and interviews, the facility failed to ensure each resident had the right to be free from p...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record reviews and interviews, the facility failed to ensure each resident had the right to be free from physical abuse for 2 (#1 and #2) of 4 (#1, #2, #3, and #R1) residents reviewed for abuse. The facility failed to ensure: 1. Resident #1 was free from physical abuse by S5CNA, and 2. Resident #2 was free from physical abuse by Resident #R1. This deficient practice resulted in actual physical harm on 04/20/2025 at 4:54 a.m., when S5CNA punched Resident #1, a cognitively intact resident, twice on the left side of the face and the left upper lip resulting in Resident #1 being sent to the local emergency room. The resident was diagnosed with a 2.5 cm laceration of left face which required 4 stiches and a contusion of left orbital area. After returning to the facility, Resident #1 continued to have pain when eating and drinking. Findings: Review of the facility's policy titled, dated 01/14/1999, titled Adult, Disabled Person, or Elderly Abuse Recognition and Reporting, revealed, in part: Definitions: Abuse: The willful infliction of injury .with resulting physical harm, pain, or mental anguish. Physical abuse: Includes hitting, slapping, punching, and kicking. The following criteria may be used to assist in the identification of physical abuse: Scratches, cuts, scalp injury, contusions or lacerations inconsistent with the resident's or caregiver's explanation of the injury. 1. Review of Resident #1's Clinical Record revealed he was admitted to the facility on [DATE], with diagnoses which included Traumatic Subdural Hemorrhage and Stable Burst Fracture of Second Lumbar Vertebra. Review of Resident #1's Quarterly MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 01/15/2025, revealed a BIMS (Brief Interview for Mental Status) of 14, which indicated the resident was cognitively intact. Review of Resident #1's care plan revealed he has an activity of daily living self-care performance deficit related to limited mobility. Resident #1 was totally dependent on staff for dressing, eating, personal hygiene, oral care and toileting needs. Resident #1 required two staff assistance for transfers. Further review revealed Resident #1 was not care planned for making false allegations or confabulations. Review of facility's self-reported incident dated 04/20/2025 at 10:55 a.m. revealed, in part: Date of Incident: 04/20/2025 Time of Incident: 4:00 a.m. Discovered Date and Time: 04/20/2025 at 9:30 a.m. Discovered by: S4LPN Description: Resident #1 alleged that he was struck in the face by S5CNA. Resident #1 was noted by morning staff on 04/20/2025 with a bruise on the left side of his head near his hairline. A laceration was also noted on his upper left lip. Resident #1 provided a description of the staff that allegedly stuck him in the face. The description matched the staff that provided care overnight to Resident #1. S5CNA was suspended pending the outcome of the investigation. Resident #1 was transported to the local emergency room for evaluation and treatment. Review of local emergency room Physician Documentation dated 04/20/2025 at 9:57 a.m., revealed, in part: Wound #1: Location: Left face Type: Linear Wound Measurement: 2.5 centimeters Number of Sutures/Staples: 4 Discharge Diagnosis: Laceration of left face, contusion of left orbital area Review of emergency room Nurses' Note dated 04/20/2025 at 9:57 a.m. revealed Resident #1 reported to the emergency room staff he had an argument with a CNA around 4:00 a.m. and the CNA punched him in the mouth and eye. Review of diagnostic CT scan conducted on 04/20/2025 at 11:44 a.m. revealed: Exam: CT of Facial/Sinus without contrast Impression: Left orbital soft tissue swelling Review of the facility's medication administrative note for Resident #1 dated 04/20/2025 revealed: Date: 04/20/2025 Time: 11:15 p.m. Author: S3LPN Resident #1 received oxycodone-acetaminophen oral tablet 7.5-325 mg. Resident states his lip is killing him. Follow-Up Pain Scale: 9 out of 10 As Needed Administration: Ineffective On 04/28/2025 at 11:18 a.m., an interview was conducted with S6CNA. She stated on 04/20/2025 at 7:45 a.m. she entered Resident #1's room. She stated at that time she saw he had a bloody cut to his left upper lip and a bruise around his left eye. She stated she asked Resident #1 if he fell and he stated a CNA hit him twice in the face. S6CNA immediately reported this to S4LPN. On 04/28/2025 at 11:24 a.m., an interview was conducted with Resident #1. Resident #1 stated he required assistance with all activities of daily living including transfer from bed to wheelchair and eating, and bowel and bladder incontinence. He stated on 04/20/2025 between 4:00 a.m. and 5:00 a.m., S5CNA entered his room. He said he was in bed and asked S5CNA to get a snack out of his dresser drawer. He stated S5CNA told him he didn't need a snack and he cursed at S5CNA. He stated S5CNA punched him twice in the face. He stated he used his call light to call for help. He stated S3LPN entered his room and he reported S5CNA punched him in the face. He stated S3LPN said yeah right and exited his room. Resident #1 denied falling out of the bed or obtaining the injury by another source. He confirmed S6CNA entered his room and asked what happened to his face. He confirmed he reported to S6CNA he was punched in the face twice by S5CNA. Resident #1 stated he was then sent to the emergency room and had to get stitches to his left upper lip. On 04/28/2025 at 11:39 a.m., an interview was conducted with S4LPN. S4LPN stated on 04/20/2025 at 7:50 a.m., S6CNA reported she needed to see Resident #1 immediately, due to bruising and a cut to Resident #1's face. S4LPN stated upon assessment, Resident #1 had a cut to the left upper lip, which was still bleeding and a black eye on the left side. She stated Resident #1 stated S5CNA punched him in the face. S4LPN sent Resident #1 to the emergency room for an evaluation and treatment. On 04/30/2025 at 11:39 a.m., an observation was conducted of facility video surveillance from the morning of 04/20/2025 with S1DON and S2SUP present. The video surveillance revealed the following: 4:54 a.m.-S5CNA entered Resident #1's room and closed door. 5:00 a.m.-S5CNA exited Resident #1's room. 5:01 a.m.-S5CNA entered Resident #1's room a second time. 5:03 a.m.-S5CNA exited Resident #1's room. 5:05 a.m.-Resident #1's call light alarmed with flashing light. 5:06 a.m.-S5CNA entered Resident #1's room a third time, call light turned off. 5:07 a.m.-S5CNA exited Resident #1's room. 5:10 a.m.-S5CNA entered Resident #1's room a fourth time. 5:10 a.m.-S5CNA exited Resident #1's room. 5:49 a.m.-S3LPN entered Resident #1's room. 5:50 a.m.-S3LPN exited and re-entered Resident #1's room 5:51 a.m.-S3LPN exited Resident #1's room 7:49 a.m.-S6CNA entered and exited Resident #1's room 8:03 a.m.-S6CNA re-entered Resident #1's room 8:04 a.m.-S4LPN entered Resident #1's room 8:12 a.m.-S4LPN exited Resident #1's room On 04/30/2025 at 2:40 p.m., an interview was conducted with S3LPN. She stated she was the nurse taking care of Resident #1 on the night of 04/19/2025. She stated she went in Resident #1's room on 04/20/2025 at 5:30 a.m., to administer pain medication. She stated she saw a red mark to Resident #1's lower lip, but did not turn the room lights on to investigate it. She stated she asked Resident #1 about the red mark and Resident #1 replied he bit his lip so she left the room. On 05/01/2025 at 9:08 a.m., an observation was made of S7LPN administer oral medications to Resident #1. He grimaced while he swallowed medications and sucked water through a straw. On 05/01/2025 at 9:21 a.m., an interview was conducted with S7LPN. She stated Resident #1 is oriented and requires total care. She stated if Resident #1 fell he would require assistance to get off of the floor. She stated due to Resident's swollen lip, he has had difficulty eating and sucking liquids through a straw. On 05/01/2025 at 11:08 a.m., a telephone interview was conducted with S5CNA. She confirmed she was assigned to care for Resident #1 on 04/19/2025 from 6:00 p.m. to 04/20/2025 at 6:00 a.m. S5CNA stated Resident #1 required total care. S5CNA denied Resident #1 had a fall or injuring himself on the night of 04/19/2025 or the morning of 04/20/2025. She stated if Resident #1 would have fallen he would have required assistance to get off of the floor. She stated he could not get up on his own. S5CNA denied observing a laceration and bruise to Resident#1's face that night. She stated on the morning of 04/20/2025, Resident #1 cursed at her. S5CNA denied hitting Resident #1 resulting in a black eye and busted lip. On 05/01/2025 at 10:50 a.m., an interview was conducted with S1DON. S1DON stated Resident #1 was cognitive, could not get off the floor independently. S1DON confirmed on the morning of 04/20/2025, S6CNA found Resident #1 had a left black eye and laceration to his left upper lip and alleged S5CNA punched him in the face. Resident #1 was sent to the emergency room and received stitches to the lip. S1DON stated Resident #1 did not fall or have any other accident or injuries the night of 04/19/2025. S1DON stated physical abuse may have occurred. She stated the facility notified the local police and removed S5CNA from the schedule pending investigation. During the dates of the survey 04/28/2025 to 05/01/2025, attempts were made to interview the facility's administrator. The facility's administrator was on medical leave and not available for interviews. 2. Review of the Clinical Record revealed Resident #2 was admitted to the facility on [DATE], with diagnoses which included Hemiplegia and Hemiparesis following Cerebral Infarction affecting Left Non-Dominant Side. Review of Resident #2's Quarterly MDS with ARD of 02/12/2025, revealed a BIMS of 9, which indicated the resident was moderately cognitively impaired. Review of Resident #R1's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses which included Hemiplegia and Hemiparesis affecting Right Side. Review of Resident #R1's Quarterly MDS with ARD of 02/19/2025, a BIMS of 4, which indicated the resident was severely cognitively impaired. Review of facility's incident report revealed, in part: Date of Incident: 04/15/2025 Time of Incident: 12:55 p.m. Incident Report Completed by: S4LPN Description: Resident #R1 shouted for me to come to the smoking area. Upon going in the smoking area, Resident #2 had blood coming from his left forehead. Resident #2 was immediately sent to the local emergency room for evaluation. Review of emergency room Physician documentation dated 04/15/2025 at 1:08 p.m., revealed, in part: Chief Complaint for Resident #2: Head laceration Patient is a nursing home resident and was hit by another resident with a hand grabber causing bleeding to scalp. Wound Dimensions: 1.5 centimeter laceration to left scalp superior to forehead. Discharge Diagnosis: Scalp laceration Review of diagnostic CT scan conducted on 04/15/2025 at 1:38 p.m. revealed: Resident #2 Exam: CT of Head without contrast Impression: Suture associated with recent laceration in the left frontal scalp. Review of the local behavioral health hospital discharge instructions revealed Resident #R1 was admitted on [DATE] and discharged on 04/21/2025. A safety plan was initiated, which included medication adjustments. On 05/01/2025 at 12:41 p.m., an interview was conducted with Resident #2. He stated he was on the smoking patio in early April when Resident #R1 hit him in the head with a hand grabber. He stated he was sent to the hospital and had to get staples placed to left forehead. Resident #2 confirmed he was angry as a result of this incident. On 05/01/2025 at 2:50 p.m., an interview was conducted with Resident #R1. When asked about the incident in April with Resident #2, he was unable to speak clearly, but he motioned lifting his left arm up and swinging the left arm in a downward motion and shook his head in a yes motion when asked if he hit Resident #2. On 05/01/2025 at 10:50 a.m., an interview was conducted with S1DON. She stated she witnessed an incident which involved Resident #2 and Resident #R1 on the smoker's patio on 04/15/2025. She stated Resident #2 was digging for cigarette buds and Resident #R1 told Resident #2 to stop digging for cigarette buds. Resident #2 through an ashtray at Resident #R1. Resident #R1 then swung a hand grabber at Resident #2 and struck Resident #2's forehead. S1DON stated she immediately separated the two residents. She stated she observed blood oozing from Resident #2's forehead. She stated she sent Resident #2 to the emergency room for evaluation. She stated she sent Resident #R1 out for behavioral evaluation. She confirmed as a result of this incident Resident #2 sustained a head injury resulting in staples to his forehead. She confirmed Resident #R1 was admitted to a behavioral hospital on [DATE] and discharged on 04/21/2025. S1DON stated neither resident had been involved in any other incidents.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure all alleged allegations involving physical abuse was reporte...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to ensure all alleged allegations involving physical abuse was reported immediately, but not later than 2 hours after the allegation was made to the State Survey Agency, for 1 (#2) of 4 (#1, #2, #3 and R1) residents investigated for abuse. Findings: Review of the facility's policy, dated 01/14/1999, titled Adult, Disabled Person, or Elderly Abuse Recognition and Reporting, revealed, in part: Procedure: 1. All cases of suspected abuse must be reported to authorities. 2. All reports received by the administrator or director of nursing shall be referred as appropriate to local or state law enforcement agency and/or shall be referred to the appropriate department providing protective regulatory services. Review of Resident #2's Clinical Record revealed the resident was admitted to the facility on [DATE]. Review of Resident #2's quarterly MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 02/12/2025 revealed the resident had a BIMS (Brief Interview for Mental Status) of 9, which indicated the resident was moderately, cognitively intact. Review of the Emergency Transfer Log dated 04/01/2025 to 04/28/2025 revealed, in part: Resident #2 was transferred to local emergency department on 04/15/2025 for a forehead laceration. Review of Emergency Department Physician Documentation dated 04/15/2025 at 1:08 p.m., revealed, in part: Chief Complaint: Head laceration Patient is a nursing home resident and was hit by another resident with a hand grabber causing bleeding to scalp. Review of the facility's self-reported incident dated April 2025 revealed, there were no reports filed for Resident #2. On 05/01/2025 at 10:50 a.m., an interview was conducted with S1DON. She stated she witnessed Resident #2 and Resident #R1 have an encounter on the smoker's patio outside on 04/15/2025. She stated Resident #R1 swung a hand grabber at Resident #2 and struck Resident #2's forehead. She stated the Administrator was responsible for reporting incidents of alleged abuse to the state survey agency. She stated the Administrator was on administrative medical leave and was not available for interview. She confirmed a report of alleged physical abuse was not submitted to the state survey agency and should have.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to ensure services were provided to meet quality professional standa...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to ensure services were provided to meet quality professional standards. The facility failed to ensure nursing staff documented a resident's change in condition for 1 (#1) of 4 (#1, #2, #3, R1) residents sampled. This had the potential to affect 58 residents residing in the facility. Findings: Review of the facility's policy, dated 01/01/1999, titled Notification of Change in Resident's Condition, revealed, in part: Physicians, responsible family members or legal representative shall be notified as soon as possible, within 24 hours or as medically indicated, of any changes in the resident's condition. Procedure: 1. The nurse shall be responsible for notifying the attending physician and the resident's responsible family when a change occurs in the resident's condition 2. These changes shall include significant changes in physical, mental, or psychosocial status as well as any accident 3. Nurse shall document changes on the resident's medical record Review of Resident #1's Clinical Record revealed the resident was admitted to the facility on [DATE] with diagnoses of Traumatic Subdural Hemorrhage, and Chronic Pain. Further review revealed no change in Resident #1's condition documentation on 04/20/2025 by S3LPN. Review of Resident #1's quarterly MDS (Minimum Data Set) with an ARD (Assessment Reference Date) of 01/15/2025 revealed the resident had a BIMS (Brief Interview for Mental Status) of 14, which indicated the resident was cognitively intact. Review of the Emergency Transfer Log dated 04/01/2025 to 04/28/2025 revealed, Resident #1 was transferred to local emergency department on 04/20/2025 for a lip laceration. Review of the Emergency Department Physician Documentation dated 04/20/2025 at 9:57 a.m. revealed, in part: Wound #1: Location: Left face Type: Linear Wound Measurement: 2.5 cm # Sutures/Staples: 4 Discharge Diagnosis: Laceration of left face, contusion of left orbital area On 04/28/2025 at 11:24 a.m., an interview was conducted with Resident #1. Resident #1 stated early Easter morning, S5CNA punched him in the mouth and in the left eye. Resident #1 further stated he reported this to S3LPN. On 04/28/2025 at 11:39 a.m., an interview was conducted with S4LPN. S4LPN confirmed she was the oncoming nurse on 04/20/2025 at 6:00 a.m. She stated S6CNA notified her of Resident #1's condition and asked her to evaluate Resident #1 immediately. She stated upon assessment, Resident #1 had a cut to the left upper lip, which was still bleeding and a left black eye. She stated S3LPN did not report any change of condition on Resident #1 in morning report. She confirmed she immediately notified S1DON, the physician, resident's family, and sent Resident#1 to the emergency room. Review of S3LPN's handwritten statement revealed, in part: Approximately 5:30 a.m. I entered resident's room to administer his PRN pain pill. While in his room I did observe what appeared to look like a cut on the resident's lower lip. When I asked him what happened he stated that he bit his lip. On 04/30/2025 at 9:15 a.m., an interview was conducted with S1DON. She confirmed S3LPN did not document a change in condition in Resident #1's chart. S1DON confirmed S3LPN did not report a change in condition to the oncoming nurse. On 04/30/2025 at 2:40 p.m., an interview was conducted with S3LPN. She stated she went in Resident #1's room on 04/20/2025 at 5:30 a.m., with the room lights off, to administer pain medication. She confirmed she saw a red mark to Resident #1's lip. She stated Resident #1 reported he bit his lip. She further stated she did not document a change in condition in Resident #1's chart. She confirmed she did not report a change in condition to the oncoming nurse or anyone else.
Apr 2025 6 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interviews, the facility failed to implement and maintain an infection prevention control program to he...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interviews, the facility failed to implement and maintain an infection prevention control program to help prevent the development and transmission of infection for 1 (#24) out of 2 (#24 and #8) residents reviewed for wound care. The facility failed to ensure personnel consistently removed soiled PPE and preformed proper hand hygiene during wound care. Findings: Review of Resident #24's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses including Pressure Ulcer of Left Hip, Stage 4. Review of Resident #24's current Physician Orders revealed the following, in part: Start date 11/13/2024 - cleanse pressure ulcer, stage 4 to left hip with wound cleanser, apply silver alginate, cover with border foam dressing every Tuesday, Thursday, Saturday, and PRN until resolved. On 04/08/2025 at 11:54 a.m., an observation was made of wound care performed by S2LPN on Resident #24. S2LPN applied gloves and cleaned wound with wound cleanser. Then using soiled gloves and without preforming hand hygiene, S2LPN applied apply silver alginate and covered wound with border foam dressing. S2LPN then removed soiled gloves and performed hand hygiene. On 04/08/2025 at 11:48 a.m., an interview was conducted with S2LPN. S2LPN stated she was the facility's wound care nurse. S2LPN confirmed her gloves were soiled after cleaning Resident #24's wound. S2LPN confirmed she should have removed her soiled gloves and preformed hand hygiene prior to applying ointment and bandage and did not. On 04/09/2025 at 1:50 p.m., an interview was conducted with S1DON. S1DON confirmed during wound care, nurses should change their gloves and perform hand hygiene after cleaning a wound and place on new gloves before redressing the wound.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0637 (Tag F0637)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to ensure a Significant Change Minimum Data Set (MDS) Assessment was...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to ensure a Significant Change Minimum Data Set (MDS) Assessment was completed within 14 days for residents who transferred hospice services for 2 of 2 (#19 and #42) sampled residents receiving hospice services. Findings: Resident #19 Review of Resident #19's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses which included Multiple Myeloma. Review of Resident #19's Hospice admission documents revealed he transferred hospice companies on 03/18/2025. Review of Resident #19's MDS assessments failed to reveal a significant change assessment was submitted when Resident #19 transferred hospice services on 03/18/2025. Resident #42 Review of Resident #42's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses which included Dysphagia Following Cerebral Infarction. Review of Resident #42's Hospice admission documents revealed he transferred hospice companies on 03/18/2025. Review of Resident #42's MDS assessments failed to reveal a significant change assessment was submitted when Resident #42 transferred hospice services on 03/18/2025. On 04/09/2025 at 9:28 a.m., a telephone interview was conducted with Resident #19's hospice nurse. She stated Resident #42 received care from this hospice company as of 03/18/2025. On 04/09/2025 at 1:25 p.m., an interview was conducted with Resident #42's hospice nurse. She stated Resident #42 received care from this hospice company as of 03/18/2025. On 04/09/2025 at 1:50 p.m., an interview was conducted with S1DON. She reviewed Resident #19 and #42's MDS assessments and confirmed both residents did not have a Significant Change MDS Assessment completed on 03/18/2025 and should have.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected multiple residents

Based on record review and interviews, the facility failed to ensure the Minimum Data Set (MDS) assessments accurately reflected the resident's status for 3 (#14, #52, and #56) of 17 sampled residents...

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Based on record review and interviews, the facility failed to ensure the Minimum Data Set (MDS) assessments accurately reflected the resident's status for 3 (#14, #52, and #56) of 17 sampled residents reviewed for PASRR. Findings: Resident #14 Review of Resident #14's Clinical Record revealed an admission date of 12/11/2023 with diagnoses which included Bipolar, Depression, and Dementia. Review of Resident #14's current Care Plan revealed in part, the following: Onset date: 10/02/2024 Problem: Level II PASRR Review of Resident #14's Annual MDS with an Assessment Reference Date (ARD) of 11/13/2024 revealed in part, the following: Section A1500: Preadmission Screening and Resident Review (PASRR) was coded No. Resident #52 Review of Resident #52's Clinical Record revealed an admission date of 07/12/2023 with diagnoses, which included Schizophrenia and Dementia. Further review of the clinical record revealed Resident #52 was issued a Level II PASRR with a temporary period effective 08/16/2023 through 08/14/2024. Review of Resident #52's current Care Plan revealed in part, the following: Onset date: 02/20/2025 Problem: Level II PASRR Review of Resident #52's Annual MDS with an Assessment Reference Date (ARD) of 07/10/2024 revealed in part, the following: Section A1500: Preadmission Screening and Resident Review (PASRR) was coded No. Resident #56 Review of Resident #56's Clinical Record revealed an admission date of 01/12/2024 with diagnoses, which included Paranoid Schizophrenia, Unspecified Psychosis, and Major Depressive Disorder. Further review of the clinical record revealed Resident #56 was issued a Level II PASRR with a temporary period effective 04/09/2024 through 04/08/2025. Review of Resident #56's current Care Plan revealed in part, the following: Onset date: 10/16/2024 Problem: Level II PASRR Review of Resident #56's Annual MDS with an Assessment Reference Date (ARD) of 12/11/2024 revealed in part, the following: Section A1500: Preadmission Screening and Resident Review (PASRR) was coded No. On 04/09/2025 at 3:30 p.m., an interview was conducted with S1DON. S1DON reviewed Residents #52 and #56's above mentioned MDS Assessments and Level II PASRRs. S1DON stated the facility was unable to locate Resident #14's PASRR form, and she confirmed Resident #14 had a current Level II PASRR. S1DON confirmed Residents #14, #52, and #56's Section A1500 should have been coded Yes for PASRR, and they were not.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0838 (Tag F0838)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure its facility assessment was updated annually and included st...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure its facility assessment was updated annually and included staffing level(s) needed for emergencies, weekends and specific shifts, such as day, evening, and night. The deficient practice had the potential to affect the 56 residents residing in the facility. Findings: Review of the facility's assessment dated [DATE] revealed the following, in part: 1. It was not updated at least annually; 2. It did not include needed staffing level(s) for emergencies, weekends or specific shifts, such as day, evening, and night. On 04/07/2025 at 2:54 p.m., an interview was conducted with S1DON. S1DON confirmed the facility's assessment was not updated annually and it did not include needed staffing levels for weekends or day, evening, and night shifts.
MINOR (C)

Minor Issue - procedural, no safety impact

Deficiency F0577 (Tag F0577)

Minor procedural issue · This affected most or all residents

Based on observation, record review, and interview, the facility failed to ensure the results from the most recent recertification survey was readily available for resident review. This deficient prac...

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Based on observation, record review, and interview, the facility failed to ensure the results from the most recent recertification survey was readily available for resident review. This deficient practice had the potential to affect the 56 residents who currently resided in the facility. Findings: Review of the facility's undated policy titled Posting of Survey Results, revealed in part, the following: The facility shall post in a place readily accessible to residents the most recent survey of the facility. Review of the facility's Survey History revealed the most recent recertification survey was on 02/29/2024. An observation was made on 04/07/2025 at 9:30 a.m. of the facility's Survey Results folder located near the nurses' station of the facility. Review of the Survey Results folder revealed the last survey posted in the binder was dated 01/20/2023. Further review revealed no documented evidence of the survey results from the recertification survey dated 02/29/2024. An interview was conducted on 04/07/2025 at 9:35 a.m. with S1DON. She reviewed the facility's Survey Results folder. She confirmed the survey results from the recertification survey dated 02/29/2024 were not located in the folder.
MINOR (C)

Minor Issue - procedural, no safety impact

Staffing Information (Tag F0732)

Minor procedural issue · This affected most or all residents

Based on observation, interviews, and record review, the facility failed to ensure nurse staffing data was posted daily in a prominent location readily accessible to residents and visitors. This defic...

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Based on observation, interviews, and record review, the facility failed to ensure nurse staffing data was posted daily in a prominent location readily accessible to residents and visitors. This deficient practice had the potential to affect any of the 56 residents residing in the facility. Findings: Review of the facility's undated policy, titled Nursing Staff Information Daily Posting revealed in part, the following: Policy: The nursing staffing office shall post the following information at the beginning of each shift: name of the facility, current date, total number and actual hours worked, resident census. A tour and observation of the facility was made on 04/07/2025 at 9:30 a.m. No staffing data sheets were observed. An interview was conducted on 04/07/2025 at 9:35 a.m. with S1DON. She stated she was responsible for posting staffing data sheets. She stated the staffing data information was not posted on 04/07/2025 and should have been.
Feb 2024 11 deficiencies 3 IJ (2 facility-wide)
CRITICAL (K) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Accident Prevention (Tag F0689)

Someone could have died · This affected multiple residents

Based on observations, interviews, and record review, the facility failed to ensure residents received adequate supervision by failing to ensure 1 (#18) of 3 (#18, #23, and #46) residents care planned...

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Based on observations, interviews, and record review, the facility failed to ensure residents received adequate supervision by failing to ensure 1 (#18) of 3 (#18, #23, and #46) residents care planned for hourly rounding received adequate supervision to prevent falls. This deficient practice resulted in an immediate jeopardy situation for Resident #18, on 02/27/2024 at 12:00 a.m. when staff failed to perform hourly rounding on Resident #18. The facility's video footage revealed no staff entered Resident #18's room from 12:00 a.m. until 3:17 a.m. then did not enter again until 4:24 a.m. Resident #18 was found on the floor of her room by staff on 02/27/2024 at 4:24 a.m. after Resident #18's roommate verbally called out for staff to come help Resident #18. Resident #18 was transferred to the emergency room and diagnosed with a Right Humerus Fracture. Nursing and CNA staff interviews revealed staff did not know Resident #18 should have been rounded on hourly to decrease falls. S1ADM was notified of the Immediate Jeopardy on 02/29/2024 at 1:53 p.m. The Immediate Jeopardy was removed on 02/29/2024 at 4:38 p.m., as confirmed by onsite verification through observations, interviews, and record reviews the facility implemented an acceptable Plan of Removal (POR) prior to the survey exit. Findings: Review of the facility's policy titled, Fall Assessment revealed the following, in part: Policy: All falls are reviewed in the morning meetings to determine possible interventions for each resident with a fall on an individualistic basis. Residents' who have been determined as a frequent faller will have increased observation in order to prevent falls. Review of Resident #18's Clinical Record revealed a facility admission date of 03/02/2018 and diagnoses which included Repeated Falls, Altered Mental Status and Dementia Unspecified Severity with Agitation. Review of Resident #18's Quarterly MDS with an ARD of 12/29/2023 revealed she required staff assistance with toileting and transfers. Review of Resident #18's current Care Plan revealed the following, in part: Problem onset of 10/01/2020 Problem: Falls Interventions: Start date 02/05/2024-Hourly checks Review of Resident #18's fall intervention task for hourly rounding revealed S24CNA documented the task as complete on 02/26/2024 at 8:32 p.m. Further review revealed no documentation the task was documented as completed on 02/27/2024 by S24CNA. Review of the facility's Incident Log dated February 2024 revealed the following, in part: Resident #18 had falls on the following dates: 02/05/2024 and 02/27/2024. Review of Resident #18's Incident Reports revealed the following, in part: 02/05/2024 at 1:56 p.m. Incident Type: Non-Witnessed Fall Immediate Actions Taken: Staff to check on resident hourly. 02/27/2024 at 5:00 a.m. Incident Type: Non-Witnessed Fall Review of Resident #18's Nurses' Notes dated February 2024 revealed the following, in part: 02/05/2024 at 2:31 p.m. Staff to check on resident hourly. Review of Resident #18's Emergency Department Nurse's Note dated 02/27/2024 at 5:02 a.m. revealed the following, in part: Presenting complaint: Patient reports that she fell walking to the bathroom. Patient also reports pain in her right arm from her shoulder to right wrist. Review of Resident #18's Right Humerus X-ray dated 02/27/2024 revealed the following, in part: Impression: Proximal Humeral abnormalities with total shoulder arthroplasty device and intramedullary rod across the proximal Humerus and possibly Mid Humerus Fractures. The Mid Humerus fracture is new from the 2023 exam but the Proximal Humeral abnormalities appear stable. Review of Resident #18's Right Shoulder X-ray dated 02/27/2024 revealed the following, in part: Impression: There is a non-displaced fracture in the distal diaphyseal portion of the Right Humerus. An intramedullary nail crosses fracture. An interview was conducted with S4CNAS on 02/27/2024 at 2:08 p.m. She stated Resident #18 was a fall risk and required staff assistance with transfers and toileting. She stated on 02/27/2024 around 4:30 a.m., Resident #18 was found on the floor in her room lying on her back. She stated the CNAs were scheduled a fall intervention tasks in the computer to document fall monitoring for Resident #18 every two hours. She reviewed Resident #18's electronic record and confirmed the fall monitoring interventions assigned to the CNAs were scheduled for every one hour not two hours. She stated she did not know Resident #18 required hourly rounds beginning on 02/05/2024. An interview was conducted with S31CNA on 02/27/2024 at 2:32 p.m. She stated she was assigned to Resident #18 today, who was a fall risk and required staff assistance with transfers and toileting. She stated there was a fall monitoring task assigned to the CNAs in the computer to monitor Resident #18 every two hours to prevent falls. She stated she documented the task was completed, but did not know Resident #18 should have been checked on hourly to prevent falls. An interview was conducted with S22LPN on 02/27/2024 at 3:03 p.m. She stated she was assigned to Resident #18 today, who was a fall risk and required staff assistance with transfers and toileting. She stated after a resident had a fall, the CNAs were scheduled fall intervention tasks in the computer to document on every two hours. She reviewed the electronic record for Resident #18 and confirmed she was care planned for hourly checks initiated on 02/05/2024. She stated she did not know Resident #18 should have been checked on every hour to prevent falls. An interview was conducted with S3ADON on 02/27/2024 at 3:50 p.m. She stated after a resident had a fall, the CNAs were scheduled fall intervention tasks in the computer to complete and document on. She reviewed the electronic record for Resident #18 and verified the CNAs were assigned an hourly rounding task after a fall on 02/05/2024. She stated Resident #18 was a fall risk, and to prevent falls, the CNAs were to monitor her hourly. An interview was conducted with S24CNA on 02/27/2024 at 4:13 p.m. She stated Resident #18 was a fall risk and required staff assistance with transfers and toileting. She stated she worked on 02/26/2024 from 6:00 p.m. to 6:00 a.m. and was assigned to Resident #18. She stated she transferred Resident #18 into bed around 12:00 a.m. and did not know when she rounded on Resident #18 after that. She stated Resident #18 fell around 4:00 a.m. to 4:30 a.m. She stated there was a task assigned in the computer for the CNAs to monitor Resident #18 every two hours to prevent falls. She stated she documented the task was completed, but was unaware it had to be completed hourly. She stated had she known she would have checked on Resident #18 more often. She stated the nurses rounded on Resident #18, but not sure when or how often as there was no set rounding schedule. An interview was conducted with S7LPN on 02/27/2024 at 4:30 p.m. He verified he worked on 02/26/2024 from 6:00 p.m. to 6:00 a.m. and was assigned to Resident #18, who was a fall risk. He stated sometime after 4:00 a.m., he found Resident #18 on the floor in her room and S23LPN brought the resident to the emergency room. He stated after a resident had a fall, the CNAs were scheduled fall intervention tasks in the computer to complete and document on every two hours. He stated interventions to prevent Resident #18 from falling were rounding every two hours. He stated he was not aware Resident #18 was care planned for hourly rounding to prevent falls. An interview was conducted with S4CNAS on 02/28/2024 at 11:09 a.m. She stated Resident #18 had frequent falls. She stated she and the nurses were responsible for notifying the CNAs of any new interventions to prevent resident falls. She stated after Resident #18's fall on 02/05/2024, the CNAs were scheduled fall intervention tasks in the computer to complete and document on. She stated she and the CNA's documented the task was completed, but were unaware it had to be completed hourly. She stated she was not aware of a rounding schedule for the nurse and CNAs. An interview was conducted with S6LPN on 02/28/2024 at 12:02 p.m. She stated she was assigned to Resident #18 who was a fall risk. She stated after a resident had a fall, the CNAs were scheduled fall intervention tasks in the computer to complete and document on. She stated she was not aware an hourly rounding fall intervention was assigned to the CNAs for Resident #18. She stated staff not rounding hourly could contribute to Resident #18's falls. An interview was conducted with S32CNA on 02/28/2024 at 1:42 p.m. She stated Resident #18 was a fall risk and required staff assistance with transfers and toileting. She stated there was a task assigned in the computer for the CNAs to monitor Resident #18 every two hours to prevent falls. She stated she documented the task was completed, but was unaware it had to be completed hourly. She stated she did not recall any staff notifying her to round on Resident #18 hourly to prevent falls. An interview was conducted with S30LPN on 02/28/2024 at 1:57 p.m. She stated Resident #18 was a fall risk and required assistance with toileting and transfers. She stated Resident #18 had frequent falls. She stated after a resident had a fall, the CNAs were scheduled fall intervention tasks in the computer to complete and document on. She stated staff rounded every two hours on the residents. She stated she was not aware Resident #18 should have been rounded on hourly to prevent falls. An interview was conducted with S3ADON on 02/29/2024 at 2:40 p.m. She stated she was unaware the CNAs were documenting Resident #18's fall monitoring tasks for hourly rounding as completed, but were unaware Resident #18 should be rounded on hourly. She stated she would expect staff to document only care and interventions provided. She stated she expected staff to know what interventions were in place to prevent resident falls. An interview was conducted with S2DON on 02/29/2024 at 2:45 p.m. She stated she was unaware the CNAs were documenting Resident #18's fall monitoring tasks for hourly rounding as completed, but were unaware Resident #18 should be rounded on hourly. She stated she would expect staff to document only care and interventions provided. She stated all staff had access to the resident's care plans and interventions in the computer. She stated she expected staff to know what interventions were in place to prevent resident falls. She stated there had been no specific monitoring to ensure the CNAs implemented and documented interventions initiated for resident falls accurately and there should have been. Review of video footage without audio was conducted with S1ADM on 02/28/2024 at 12:23 p.m. and revealed the following: Location: Hall B 02/27/2024 from 12:00 a.m. until 4:55 a.m. No staff were observed entering Resident #18's room from 12:00 a.m. - 3:17 a.m. and from 3:23 a.m. - 4:24 a.m. An interview was conducted with S4CNAS on 02/28/2024 at 1:15 p.m. She stated S24CNA was assigned to Resident #18 on 02/26/2024 from 6:00 p.m. - 6:00 a.m. An interview was conducted with S1ADM on 02/28/2024 at 1:20 p.m. He reviewed Resident #18's care plan and confirmed an intervention for hourly rounding was added on 02/05/2024 after the resident had a fall. He confirmed Resident #18 was not rounded on hourly by staff on 02/27/2024 from 12:00 a.m. to 3:17 a.m., and should have been.
CRITICAL (L)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Administration (Tag F0835)

Someone could have died · This affected most or all residents

⚠️ Facility-wide issue

Based on observations, interviews, and record review, the facility failed to be administered in a manner that enables it to use its resources effectively and efficiently to attain or maintain the high...

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Based on observations, interviews, and record review, the facility failed to be administered in a manner that enables it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental and psychosocial well-being of each resident residing in the facility. The facility failed to ensure: 1. Residents received adequate supervision for 1 (#18) of 3 (#18, #23, and #46) residents care planned for hourly rounding to prevent falls; 2. A functional call light system was in place for 1 (#18) of 23 resident's reviewed in the initial pool. This deficient practice resulted in an immediate jeopardy situation for Resident #18, on 02/27/2024 at 12:00 a.m. when staff failed to perform hourly rounding on Resident #18. The facility's video footage revealed no staff entered Resident #18's room from 12:00 a.m. until 3:17 a.m. then did not enter again until 4:24 a.m. Resident #18 was found on the floor of her room by staff on 02/27/2024 at 4:24 a.m. after Resident #18's roommate verbally called out for staff to come help Resident #18. Resident #18 was transferred to the emergency room and diagnosed with a Right Humerus Fracture. Nursing and CNA staff interviews revealed staff did not know Resident #18 should have been rounded on hourly to decrease falls. This deficient practice resulted in an immediate jeopardy situation for Resident #18, a resident who required staff assistance with toileting and transfers, on 02/27/2024 at 3:39 a.m., when CNA staff did not have pager's to receive notification that Resident #18 pushed her call light and required assistance. Resident #18 was left unassisted by staff from 3:39 a.m. to 4:24 a.m., when the resident's roommate verbally called for help and staff entered the resident's room. Staff found Resident #18 on the floor. Resident #18 was transferred to the emergency room and diagnosed with a Right Humerus Fracture. This deficient practice had the potential to affect any of the 54 residents residing in the facility who utilized the call light system. S1ADM was notified of the Immediate Jeopardy on 02/28/2024 at 7:25 p.m. The Immediate Jeopardy was removed on 02/29/2024 at 12:04 p.m., as confirmed by onsite verification through observations, interviews, and record reviews the facility implemented an acceptable Plan of Removal (POR) prior to the survey exit. Cross Reference F689 Cross Reference F919 Findings: 1. Review of the facility's policy titled, Fall Assessment revealed the following, in part: Policy: All falls are reviewed in the morning meetings to determine possible interventions for each resident with a fall on an individualistic basis. Residents' who have been determined as a frequent faller will have increased observation in order to prevent falls. Review of Resident #18's Clinical Record revealed a facility admission date of 03/02/2018 and diagnoses which included Repeated Falls, Altered Mental Status and Dementia Unspecified Severity with Agitation. Review of Resident #18's current Care Plan revealed the following, in part: Problem onset of 10/01/2020 Problem: Falls Interventions: Start date 02/05/2024-Hourly checks An interview was conducted with S4CNAS on 02/27/2024 at 2:08 p.m. She stated Resident #18 was a fall risk and required staff assistance with transfers and toileting. She stated on 02/27/2024 around 4:30 a.m., Resident #18 was found on the floor in her room lying on her back. She stated the CNAs were scheduled a fall intervention tasks in the computer to document fall monitoring for Resident #18 every two hours. She reviewed Resident #18's electronic record and confirmed the fall monitoring interventions assigned to the CNAs were scheduled for every one hour not two hours. She stated she did not know Resident #18 required hourly rounds beginning on 02/05/2024. An interview was conducted with S3ADON on 02/27/2024 at 3:50 p.m. She stated after a resident had a fall, the CNAs were scheduled fall intervention tasks in the computer to complete and document on. She reviewed the electronic record for Resident #18 and verified the CNAs were assigned an hourly rounding task after a fall on 02/05/2024. She stated Resident #18 was a fall risk, and to prevent falls, the CNAs were to monitor her hourly. An interview was conducted with S4CNAS on 02/28/2024 at 11:09 a.m. She stated Resident #18 had frequent falls. She stated she and the nurses were responsible for notifying the CNAs of any new interventions to prevent resident falls. She stated after Resident #18's fall on 02/05/2024, the CNAs were scheduled fall intervention tasks in the computer to complete and document on. She stated she and the CNA's documented the task was completed, but were unaware it had to be completed hourly. She stated she was not aware of a rounding schedule for the nurse and CNAs. An interview was conducted with S3ADON on 02/29/2024 at 2:40 p.m. She stated she was unaware the CNAs were documenting Resident #18's fall monitoring tasks for hourly rounding as completed, but were unaware Resident #18 should be rounded on hourly. She stated she would expect staff to document only care and interventions provided. She stated she expected staff to know what interventions were in place to prevent resident falls. An interview was conducted with S2DON on 02/29/2024 at 2:45 p.m. She stated she was unaware the CNAs were documenting Resident #18's fall monitoring tasks for hourly rounding as completed, but were unaware Resident #18 should be rounded on hourly. She stated she would expect staff to document only care and interventions provided. She stated all staff had access to the resident's care plans and interventions in the computer. She stated she expected staff to know what interventions were in place to prevent resident falls. She stated there had been no specific monitoring to ensure the CNAs implemented and documented interventions initiated for resident falls accurately and there should have been. Review of video footage without audio was conducted with S1ADM on 02/28/2024 at 12:23 p.m. and revealed the following: Location: Hall B 02/27/2024 from 12:00 a.m. until 4:55 a.m. No staff were observed entering Resident #18's room from 12:00 a.m. - 3:17 a.m. and from 3:23 a.m. - 4:24 a.m. An interview was conducted with S1ADM on 02/28/2024 at 1:20 p.m. He reviewed Resident #18's care plan and confirmed an intervention for hourly rounding was added on 02/05/2024 after the resident had a fall. He confirmed Resident #18 was not rounded on hourly by staff on 02/27/2024 from 12:00 a.m. to 3:17 a.m., and should have been. 2. Review of the facility's policy titled, Resident Call System revealed the following, in part: Policy: The facility shall provide a functional communication system in which residents can contact staff for assistance. Each resident room . shall be equipped with a communication system that connect directly to a staff member or to a nurse's station that is appropriately staffed to respond to resident calls. The resident call system shall be checked at the beginning of each shift for appropriate function. Review of Resident #18's Nurses' Notes dated February 2024 revealed the following, in part: 02/27/2024 at 12:47 p.m. -Late Entry-Patient was found lying on her back in her room on the floor stating that she had got up and attempted to go to the bathroom on her own. 02/27/2024 at 10:14 a.m. - At 9:38 a.m., received report that resident had an Acute Right Humerus Fracture. Review of video footage without audio was conducted with S1ADM on 02/28/2024 at 12:23 p.m. and revealed the following: Location: Hall B 02/27/2024 from 12:00 a.m. until 4:55 a.m. No staff were observed entering Resident #18's room from 3:23 a.m. - 4:24 a.m. Review of Resident #18's Call Light Event Report dated 02/27/2024 revealed the following, in part: Occurred: 03:39 a.m. Responded: 04:47 a.m. Response Time: 67 minutes An interview was conducted with S1ADM on 02/28/2024 at 1:20 p.m. He stated each CNA was assigned a pager at the beginning of their shift. He explained when a resident pressed their call light, an automatic page was sent to the CNA's pager, to the monitor at the nurses' station, and to the scroll board on the wall outside of the nurses' station. He stated at night there was no one assigned to monitor the scroll board and the nurses were responsible for monitoring the call light system and ensuring call lights were answered. S1ADM reviewed Resident #18's call light log and confirmed Resident #18 pressed her call light on 02/27/2024 at 3:39 a.m. S1ADM confirmed the above video footage revealed staff did not enter the resident's room until 4:24 a.m. and the call light was turned off by S4CNAS at 4:47 a.m. He stated call lights should be answered within 6 minutes. He confirmed Resident #18 waited over 40 minutes for assistance. An interview was conducted with S4CNAS on 02/27/2024 at 2:08 p.m. She stated Resident #18 was a fall risk, was able to use her call light, and required staff assistance with transfers and toileting. She stated on 02/27/2024 around 4:30 a.m. she saw Resident #18's roommate's call light was lit up on the scroll board. She stated when she entered the room, Resident #18 was on the floor lying on her back. She stated she turned off Resident #18 and her roommate's call lights. Further review of video footage without audio was conducted with S1ADM and S4CNAS on 02/28/2024 at 3:00 p.m. and revealed the following: Location: Nurses' station 02/27/2024 from 3:39 a.m. - 4:12 a.m. S7LPN and S23LPN were observed walking in and out of the nurse's station from 3:39 a.m. - 4:00 a.m. No staff were observed in the nurse's station from 4:10 a.m. - 4:12 a.m. An interview was conducted with S4CNAS on 02/28/2024 at 3:00 p.m. She confirmed when a message was illuminated on the scroll board, it indicated the call light was pressed. She explained if the call light was answered the message would disappear, but if it was unanswered the message would repeat every 6 minutes until answered. She confirmed when a CNA staff was unavailable to answer the call light system, the nurse at the nurse's station was responsible for ensuring the resident's needs were tended to. She stated from 8:00 p.m. to 8:00 a.m. there was no one assigned to monitor the scroll board and the nurses were responsible for monitoring the call light system. She confirmed S7LPN and S23LPN were walking in and out of the nurse's station between 3:39 a.m. - 4:12 a.m. and should have responded to the illuminated message on the scroll board. She stated the CNA staff do not always have enough pagers available because the staff on the prior shift took the pagers home. S4CNAS confirmed 3 of the 6 CNAs working today, 02/28/2024, did not have a pager. She stated it was the CNA's with pager's responsibility to inform the CNAs without pagers if a resident called for assistance. If the CNA with a pager was providing care to a resident, they would not notify the other CNA until care was completed. She also said that if no CNA's had pagers it would be up to the nurse to monitor the scroll board and alert the CNA. She confirmed this would delay care and it happened often. An interview was conducted with S1ADM on 02/28/2024 at 3:00 p.m. S1ADM confirmed he was not aware there had been an issue with not having enough pagers for the CNA staff. He stated S4CNAS never informed him the staff were taking the pagers home with them and leaving the facility short. He stated it was the responsibility of S4CNAS to ensure the staff left the pagers in the facility. He stated S7LPN and S23LPN were both at the nurses' station the night Resident #18's call night was activated. He stated the scroll board outside of the nurses' station should be monitored at all times by the nursing staff. He stated the night Resident #18 fell, the nurses should have been monitoring the scroll board since the CNA staff were out on the hall. He confirmed on 02/27/2024 when Resident #18 fell, the call light system was not effective to ensure the safety of the resident. An interview was conducted with S3ADON on 02/29/2024 at 10:00 a.m. She stated she was not aware the CNAs did not have pagers for their shifts. She stated at night there was no one assigned to monitor the scroll board and the nurses were responsible for monitoring the call light system and ensuring call lights were answered. She confirmed on 02/27/2024 when Resident #18 fell, the present call light system was not effective to ensure the safety of the residents. An interview was conducted with S2DON on 02/29/2024 at 10:05 a.m. She stated she was not aware the CNAs did not have a pager for their shifts. She stated at night there was no one assigned to monitor the scroll board and the nurses were responsible for monitoring the call light system and ensuring call lights were answered. She confirmed on 02/27/2024 when Resident #18 fell, the present call light system was not effective to ensure the safety of the residents.
CRITICAL (L)

Immediate Jeopardy (IJ) - the most serious Medicare violation

Deficiency F0919 (Tag F0919)

Someone could have died · This affected most or all residents

⚠️ Facility-wide issue

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to maintain an adequately equipped call system by fail...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to maintain an adequately equipped call system by failing to ensure: 1. CNA staff had sufficient functioning devices to respond to resident call lights for 1 (#18) of 23 resident's reviewed in the initial pool for call lights. 2. A staff member was assigned to monitor the scroll board for unanswered call lights from 8:00 p.m. to 8:00 a.m. This deficient practice had the potential to affect any of the 54 residents residing in the facility who utilized the call light system. This deficient practice resulted in an immediate jeopardy situation for Resident #18, a resident who required staff assistance with toileting and transfers, on 02/27/2024 at 3:39 a.m., when CNA staff did not have pager's to receive notification that Resident #18 pushed her call light and required assistance. Resident #18 was left unassisted by staff from 3:39 a.m. to 4:24 a.m., when the resident's roommate verbally called for help and staff entered the resident's room. Staff found Resident #18 on the floor. Resident #18 was transferred to the emergency room and diagnosed with a Right Humerus Fracture. S1ADM was notified of the Immediate Jeopardy on 02/28/2024 at 7:25 p.m. The Immediate Jeopardy was removed on 02/29/2024 at 12:04 p.m., as confirmed by onsite verification through observations, interviews, and record reviews the facility implemented an acceptable Plan of Removal (POR) prior to the survey exit. Findings: Review of the facility's policy titled, Resident Call System revealed the following, in part: Policy: The facility shall provide a functional communication system in which residents can contact staff for assistance. Each resident room . shall be equipped with a communication system that connect directly to a staff member or to a nurse's station that is appropriately staffed to respond to resident calls. The resident call system shall be checked at the beginning of each shift for appropriate function. Review of Resident #18's Clinical Record revealed a facility admission date of 03/02/2018 and diagnoses which included Repeated Falls, Altered Mental Status and Dementia Unspecified Severity with Agitation. Review of Resident #18's Quarterly MDS with an ARD of 12/29/2023 revealed a BIMS of 13, which indicated she was cognitively intact. Further review revealed Resident #18 required staff assistance with toileting and transfers. Review of Resident #18's current Care Plan revealed the following, in part: Problem onset of 10/01/2020 Problem: Falls Interventions: Educate resident on calling for assistance; Re-educated resident on staying in bed and calling for assistance. An interview was conducted with Resident #18 on 02/28/2024 at 2:57 p.m. She stated when she fell on [DATE] she was trying to go to the bathroom. An interview was conducted with Resident #18's roommate on 02/28/2024 at 2:23 p.m. She stated she pressed her call light in the early morning of 02/27/2024 after her roommate fell and stated she needed help. Review of Resident #18's Nurses' Notes dated February 2024 revealed the following, in part: 02/27/2024 at 12:47 p.m. -Late Entry-Patient was found lying on her back in her room on the floor stating that she had got up and attempted to go to the bathroom on her own. Signed by S7LPN 02/27/2024 at 10:14 a.m. - At 9:38 a.m., received report that resident had an Acute Right Humerus Fracture. Signed by S22LPN Review of Resident #18's Emergency Department Nurse's Note dated 02/27/2024 at 5:02 a.m. revealed the following, in part: Presenting complaint: Patient reports that she fell walking to the bathroom. Patient also reports pain in her right arm from her shoulder to right wrist. Quality of pain: Throbbing Severity of pain: Mild to Moderate Pain scale: 6/10 Review of Resident #18's Right Humerus X-ray dated 02/27/2024 revealed the following, in part: Indications: Pain with trauma Impression: Proximal Humeral abnormalities with total shoulder arthroplasty device and intramedullary rod across the proximal Humerus and possibly Mid Humerus Fractures. The Mid Humerus fracture is new from the 2023 exam but the Proximal Humeral abnormalities appear stable. Review of Resident #18's Right Shoulder X-ray dated 02/27/2024 revealed the following, in part: Impression: There is a non-displaced fracture in the distal diaphyseal portion of the Right Humerus. An intramedullary nail crosses fracture. Review of video footage without audio was conducted with S1ADM on 02/28/2024 at 12:23 p.m. and revealed the following: Location: Hall B 02/27/2024 from 12:00 a.m. until 4:55 a.m. No staff were observed entering Resident #18's room from 3:23 a.m. - 4:24 a.m. Review of Resident #18's Call Light Event Report dated 02/27/2024 revealed the following, in part: Occurred: 03:39 a.m. Responded: 04:47 a.m. Response Time: 67 minutes An interview was conducted with S1ADM on 02/28/2024 at 1:20 p.m. He stated each CNA was assigned a pager at the beginning of their shift. He explained when a resident pressed their call light, an automatic page was sent to the CNAs pager, to the monitor at the nurses' station, and to the scroll board on the wall outside of the nurses' station. He stated at night there was no one assigned to monitor the scroll board and the nurses were responsible for monitoring the call light system and ensuring call lights were answered. S1ADM reviewed Resident #18's call light log and confirmed Resident #18 pressed her call light on 02/27/2024 at 3:39 a.m. S1ADM confirmed the above video footage revealed staff did not enter the resident's room until 4:24 a.m. and the call light was turned off by S4CNAS at 4:47 a.m. He stated call lights should be answered within 6 minutes. He confirmed Resident #18 waited over 40 minutes for assistance. An interview was conducted with S4CNAS on 02/27/2024 at 2:08 p.m. She stated Resident #18 was a fall risk, was able to use her call light, and required staff assistance with transfers and toileting. She stated on 02/27/2024 around 4:30 a.m. she saw Resident #18's roommate's call light was lit up on the scroll board. She stated when she entered the room, Resident #18 was on the floor lying on her back. She stated she turned off Resident #18 and her roommate's call lights. An interview was conducted with S24CNA on 02/28/2024 at 2:15 p.m. She stated CNAs should be given a pager at the beginning of their shift. She stated when a resident pressed the call light, the pager would alarm with a message with the resident's room and bed number. She stated there was also a scroll board at the nurse's station that would show the room and bed number of the resident who called for assistance. She said the message would stay on the screen until the call light was answered in the resident's room. She stated staff were to answer the call lights within 6 minutes. She stated during her shift on 02/26/2024 from 6:00 p.m. to 6:00 a.m. she did not have her pager because there were not enough. She stated if staff were not at the nurses' station watching the scroll board and she did not have a pager, she would not know if a resident pressed their call light for assistance. She stated on 02/27/2024, Resident #18 waited over 40 minutes for the call light to be answered. She confirmed she should have had a pager during her shift to ensure residents call lights were answered timely. An interview was conducted with S25CNA on 02/28/2024 at 3:57 p.m. She stated she worked on 02/26/2024 from 6:00 p.m. to 6:00 a.m. and was assigned to Hall A. She stated there was not always enough pagers for the CNA staff. She stated if she did not have a pager, she would not know if a resident pressed their call light unless a staff member was monitoring the scroll board and notified her. She confirmed she did not have a pager on 02/26/2024. An interview was conducted with S26CNA on 02/28/2024 at 4:18 p.m. She stated she worked on 02/26/2024 from 6:00 p.m. to 6:00 a.m. on Hall A. She stated she did not have a pager during that shift. She said CNAs were supposed to have pagers, but sometimes the day shift CNAs took the pagers home and the night shift would not have any. She stated if she did not have a pager, she would not know if a resident pressed their call light unless a staff member was monitoring the scroll board and notified her. She stated she never reported that the night shift CNA staff did not have enough pagers. An interview was conducted with S27CNA on 02/28/2024 at 4:29 p.m. She stated she worked on 02/26/2024 from 6:00 p.m. to 6:00 a.m. on Hall B. She stated she and the other CNA on Hall B that night did not have a pager. She stated it was common for the CNAs not to have a pagers during their shift. She stated if staff were not at the nurses' station and she did not have a pager, she would not know if a resident pressed their call light. She stated she was expected to answer call lights within 3-5 minutes. An interview was conducted with S28CNA on 02/28/2024 at 2:17 p.m. She stated when a call light was pressed, the alert went to all pagers. She stated call lights should be answered within 5 minutes of being initiated. She stated if she did not have a pager, she would not know if a resident pressed their call light unless a staff member was monitoring the scroll board and notified her. Further review of video footage without audio was conducted with S1ADM and S4CNAS on 02/28/2024 at 3:00 p.m. and revealed the following: Location: Nurses' station 02/27/2024 from 3:39 a.m. - 4:12 a.m. S7LPN and S23LPN were observed walking in and out of the nurse's station from 3:39 a.m. - 4:00 a.m. No staff were observed in the nurse's station from 4:10 a.m. - 4:12 a.m. An interview was conducted with S4CNAS on 02/28/2024 at 3:00 p.m. She confirmed when a message was illuminated on the scroll board, it indicated the call light was pressed. She explained if the call light was answered the message would disappear, but if it was unanswered the message would repeat every 6 minutes until answered. She confirmed when a CNA staff was unavailable to answer the call light system, the nurse at the nurse's station was responsible for ensuring the resident's needs were tended to. She stated from 8:00 p.m. to 8:00 a.m. there was no one assigned to monitor the scroll board and the nurses were responsible for monitoring the call light system. She confirmed S7LPN and S23LPN were walking in and out of the nurse's station between 3:39 a.m. - 4:12 a.m. and should have responded to the illuminated message on the scroll board. She stated the CNA staff do not always have enough pagers available because the staff on the prior shift took the pagers home. S4CNAS confirmed 3 of the 6 CNAs working today, 02/28/2024, did not have a pager. She stated it was the CNA's with pager's responsibility to inform the CNAs without pagers if a resident called for assistance. If the CNA with a pager was providing care to a resident, they would not notify the other CNA until care was completed. She also said that if no CNA's had pagers it would be up to the nurse to monitor the scroll board and alert the CNA. She confirmed this would delay care and it happened often. An interview was conducted with S1ADM on 02/28/2024 at 3:00 p.m. S1ADM confirmed he was not aware there had been an issue with not having enough pagers for the CNA staff. He stated S4CNAS never informed him the staff were taking the pagers home with them and leaving the facility short. He stated it was the responsibility of S4CNAS to ensure the staff left the pagers in the facility. He stated S7LPN and S23LPN were both at the nurses' station the night Resident #18's call night was activated. He stated the scroll board outside of the nurses' station should be monitored at all times by the nursing staff. He stated the night Resident #18 fell, the nurses should have been monitoring the scroll board since the CNA staff were out on the hall. An interview was conducted with S21CNA on 02/28/2024 at 3:30 p.m. He stated he did not have a pager today because there was none available for use. He confirmed he worked 6:00 a.m. - 6:00 p.m. An interview was conducted with S23LPN on 02/28/2024 at 3:42 p.m. She stated when a resident pressed the call light, a message was sent to the CNAs pagers, to a monitor at the nurses' station and on a scroll board. She stated when a call light was pressed, the scroll board listed the room number, but did not list how long the call light had been initiated. She stated the CNAs should have pagers. She stated all staff in the facility were responsible for monitoring the call light system. She stated if the call light was going off for three minutes, the nurse should respond. An interview was conducted with S28CNA on 02/28/2024 at 3:45 p.m. She stated she did not have a pager today. She confirmed she worked 6:00 a.m. - 6:00 p.m. and was responsible for Hall B. An interview was conducted with S29CNA on 02/28/2024 at 3:50 p.m. She stated she did not have a pager today. She confirmed she worked 6:00 a.m. - 6:00 p.m. and was responsible for Hall B. An interview was conducted with S7LPN on 02/28/2024 at 7:18 p.m. He stated the only way the CNAs would know a resident called for assistance was if the pagers alerted them. He stated the nurses' were responsible for monitoring the call light system while at the desk. He stated there were times when there was not a staff member at the nurses' station. He stated on the morning of 02/27/2024, he did not see Resident #18's call light going off. He stated he was not aware the CNAs did not had pagers that night. He stated call lights should be answered within five minutes and if not, he should answer the light. He stated he found Resident #18 on the floor because her roommate was yelling out for help. He stated Resident #18 was continent and let the staff know when she needed to go to the bathroom. An interview was conducted with S3ADON on 02/29/2024 at 10:00 a.m. She stated staff should answer the call light within 6 minutes. She stated the pager alert repeated every 3-6 minutes, stayed on the kiosk and scroll board until answered and if not answered the ward clerk would enter a message into the CNAs pager with more specific details. She stated she was not aware the CNAs did not have pagers for their shifts. She stated at night there was no one assigned to monitor the scroll board and, the nurses were responsible for monitoring the call light system and ensuring call lights were answered. She stated if the nurses were busy the pagers made a beep noise at the nurse's station to alert them. She confirmed on 02/27/2024 when Resident #18 fell, the present call light system was not effective to ensure the safety of the residents. An interview was conducted with S2DON on 02/29/2024 at 10:05 a.m. She staff should answer the call light within 6 minutes. She stated the pager alert repeated every few minutes, the message stayed on kiosk and scroll board until answered and if not answered the staff at the nurses' station could enter a message into the CNAs pager with more specific details. She stated she was not aware the CNAs did not have a pager for their shifts. She stated at night there was no one assigned to monitor the scroll board and the nurses were responsible for monitoring the call light system and ensuring call lights were answered. She stated if the nurses were busy the pager made a beep noise at nurses' station to alert them. She confirmed on 02/27/2024 when Resident #18 fell, the present call light system was not effective to ensure the safety of the residents. An interview was conducted with S1ADM on 02/29/2024 at 10:28 a.m. He stated the expectation was for staff to answer resident call lights within 6 minutes. He stated he would have not have expected staff to wait over 30 minutes to answer Resident #18's call light on 02/27/2024. He stated all CNAs assigned to residents were supposed to have pagers on them during their shift. He confirmed on 02/27/2024 when Resident #18 fell, the present call light system was not effective to ensure the safety of the resident.
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Deficiency F0676 (Tag F0676)

A resident was harmed · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure each resident was given the appropriate treatment and servi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure each resident was given the appropriate treatment and services to maintain his or her ability to carry out activities of daily living for 1 (#18) of 6 (#17, #18, #19, #28, #51 and #109) residents reviewed for ADLs. This deficient practice had the potential to affect any of the 50 residents residing in the facility who required staff assistance with ADLs. This deficient practice resulted in an actual harm for Resident #18, a resident who required staff assistance with toileting and transfers, on 02/27/2024 at 3:39 a.m., when Resident #18 pushed her call light and required assistance with toileting. CNA staff did not provide ADL care to Resident #18 in a timely manner which lead to her getting out of bed unassisted and falling. Staff found Resident #18 on the floor at 4:24 a.m. Resident #18 was transferred to the emergency room and diagnosed with a Right Humerus Fracture. Resident #18 required increased assistance with ADL's, a Hoyer lift for transfers, and became incontinent at all times after the fall on 02/27/2024. Findings: Review of Resident #18's Clinical Record revealed a facility admission date of 03/02/2018 with diagnoses, which included Repeated Falls, Altered Mental Status, and Dementia Unspecified Severity with Agitation. Review of Resident #18's Quarterly MDS with an ARD of 12/29/2023 revealed a BIMS of 13, which indicated she was cognitively intact. Further review revealed Resident #18 required staff assistance with toileting, transfers, and was frequently incontinent of bowel and bladder. Review of Resident #18's current Care Plan revealed the following, in part: Problem onset of 10/01/2020 Problem: ADL's: Requires assistance with ADL's Interventions: Start date 02/29/2024 - Transfers: Total two person assist/lift; Toileting: Total/two person assist. Problem onset of 02/29/2024 Problem: Total bowel and bladder incontinence Interventions: Start date 02/29/2024 - Incontinence care every 2 hours and as needed Review of Resident #18's Incident Reports revealed the following, in part: 02/27/2024 at 5:00 a.m. Incident Type: Non-Witnessed Fall Location: Resident Room Review of Resident #18's Nurses' Notes dated February 2024 revealed the following, in part: 02/27/2024 at 12:47 p.m. -Late Entry-Patient was found lying on her back in her room on the floor stating she had got up, and attempted to go to the bathroom on her own. Review of Resident #18's Emergency Department Nurse's Note dated 02/27/2024 at 5:02 a.m. revealed the following, in part: Presenting complaint: Patient reported she fell walking to the bathroom. Patient also reported pain in her right arm from her shoulder to right wrist. Review of Resident #18's Right Humerus X-ray dated 02/27/2024 revealed the following, in part: Impression: Proximal Humeral abnormalities with total shoulder arthroplasty device and intramedullary rod across the proximal Humerus and possibly Mid Humerus Fractures. The Mid Humerus fracture is new from the 2023 exam but the Proximal Humeral abnormalities appear stable. Review of Resident #18's Right Shoulder X-ray dated 02/27/2024 revealed the following, in part: Impression: There is a non-displaced fracture in the distal diaphyseal portion of the Right Humerus. An intramedullary nail crosses fracture. An interview was conducted with Resident #18 on 02/28/2024 at 2:57 p.m. She stated when she fell on [DATE], she was trying to go to the bathroom. She stated she required more staff assistance and hurt really badly when she had to move to get dressed, go to the bathroom, and transfer in and out of bed. She stated she had not requested to transfer to the toilet since her fall because it was too painful. She stated she had been incontinent since she fell. Review of facility's video footage without audio was conducted with S1ADM on 02/28/2024 at 12:23 p.m. and revealed the following: Location: Hall B 02/27/2024 from 12:00 a.m. until 4:55 a.m. No staff were observed entering Resident #18's room from 3:23 a.m. - 4:24 a.m. Review of Resident #18's Call Light Event Report dated 02/27/2024 revealed the following, in part: Occurred: 03:39 a.m. Responded: 04:47 a.m. An interview was conducted with S1ADM on 02/28/2024 at 1:20 p.m. S1ADM reviewed Resident #18's call light log, and confirmed Resident #18 pressed her call light on 02/27/2024 at 3:39 a.m. S1ADM confirmed the above video footage revealed staff did not enter the resident's room until 4:24 a.m. and the call light was turned off by S4CNAS at 4:47 a.m. He confirmed Resident #18 waited over 40 minutes for assistance and had a fall. An interview was conducted with S32CNA on 02/28/2024 at 1:42 p.m. She stated Resident #18 was a fall risk and required staff assistance with transfers and toileting. She stated prior to Resident #18's fall on 02/27/2024, she required one to two staff assistance with transfers, toileting, and dressing. She also said the resident told staff when she needed to go to bathroom and asked to use the toilet. She stated since Resident #18's fall on 02/27/2024, she had been incontinent and required more assistance with all ADL's. An interview was conducted with S28CNA on 02/29/2024 at 9:34 a.m. She stated Resident #18 was a fall risk and required staff assistance with transfers and toileting. She stated prior to Resident #18's fall on 02/27/2024, she required one to two staff assistance with transfers, toileting, and dressing and told staff when she needed to go to bathroom and asked to use the toilet. She stated since Resident #18's fall on 02/27/2024, she required total assistance with two to three staff for Hoyer lift transfers, bathing and dressing and was always incontinent and no longer asked staff to use the toilet. An interview was conducted with S6LPN on 02/29/2024 at 9:40 a.m. She stated prior to Resident #18's fall on 02/27/2024, she required one person transfer assist to stand and pivot and would ask staff to go to bathroom and use the toilet. She stated since Resident #18's fall on 02/27/2024, she required total assistance with two staff for Hoyer lift transfers, was always incontinent and no longer asked staff to use the toilet. An interview was conducted with S3ADON on 02/29/2024 at 10:00 a.m. She stated since Resident #18's fall on 02/27/2024, she had an ADL decline, required two staff assistance with ADL's, and Hoyer lift transfers due to her decreased mobility and right arm fracture. An interview was conducted with S2DON on 02/29/2024 at 10:05 a.m. She stated since Resident #18's fall on 02/27/2024, she had an ADL decline, required two staff assistance with ADL's, and Hoyer lift transfers due to her decreased mobility and right arm fracture.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

Based on record reviews and interviews, the facility failed to ensure each resident had the right to be free from physical abuse by another resident for 1 (#17) of 3 (#10, #17, and #38) residents revi...

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Based on record reviews and interviews, the facility failed to ensure each resident had the right to be free from physical abuse by another resident for 1 (#17) of 3 (#10, #17, and #38) residents reviewed for abuse. The facility failed to protect Resident #17 from physical abuse by Resident #38. Findings: Review of the facility's policy titled Child, Adult, Disabled Person, or Elderly Abuse-Recognition and Reporting revealed the following, in part: Policy: Residents have the right to be free from . physical abuse The facility shall protect residents from .abuse, from anyone, including other residents . Physical Abuse: Willful infliction of injury . Bruises . Resident #17 Review of Resident #17's Clinical Record revealed an admission date of 03/28/2019 with a diagnoses of Dementia. Review of Resident #17's Quarterly MDS with an ARD of 01/10/2024 revealed a BIMS of 13, which indicated he was cognitively intact. Review of Resident #17's Nurses' Notes dated October 2023 revealed the following, in part: 10/09/2023 at 2:02 p.m. - Resident #17 stated I bumped into his wheelchair and he started hitting me. 10/09/2023 at 2:51 p.m. - At 1:12 p.m., Resident #17 stated he hit me in my eye and pointed to his left eye . 10/10/2023 at 12:00 p.m. Left eye with reddish/light purplish discoloration with scant puffiness. Resident #38 Review of Resident #38's Clinical Record revealed an admission date of 06/29/2021 with diagnoses, which included Hemiplegia and Hemiparesis following Cerebral Infarction affecting Left Non Dominant Side, Vascular Dementia Unspecified Severity with Other Behavioral Disturbance, and Altered Mental Status. Review of Resident #38's Quarterly MDS with an ARD of 12/26/2023 revealed a BIMS of 12, which indicated he had mild cognitive impairment. Review of Resident #38's current Care Plan revealed the following, in part: Problem onset: 10/23/2021 Problem: I have a history of physically aggressive behavior. Intervention: Remove me from public area when behavior is disruptive and unacceptable. Review of the facility's Self-Reported Incident Report, dated 10/09/2023, revealed the following, in part: Victim: Resident #17 Accused: Resident #38 Allegations: Physical abuse Incident Description: Resident #17 attempted to go to his room and Resident #38 refused to move. Resident #17 pushed Resident #38's wheelchair. Resident #38 struck Resident #17 in the face and Resident #17 retaliated by attempting to strike Resident #38 in the face. Incident Investigation: Resident #17 was found to have a small abrasion on the left side of his nose. An interview was conducted with Resident #17 on 02/26/2024 at 3:30 p.m. He stated sometime last year, he was in his wheelchair going to the kitchen to get a cup of coffee. He stated Resident #38 who was also in a wheelchair, was blocking his way to the coffee pot. He stated he told Resident #38 can you please move? I need some coffee. He stated Resident #38 then hit him in the face, but was unable to recall the details of the incident. He stated he did it on purpose. He stated it shocked him when Resident #38 hit him. An interview was conducted with S22LPN on 02/26/2024 at 10:46 a.m. She stated Resident #38 was cognitive and had verbal behaviors if a resident was in his way. An interview was conducted with S33WC on 02/26/2024 at 11:22 a.m. She stated she could not recall when, but there was an incident between Residents #38 and Resident #17 last year. She stated she observed Resident #38 blocking the area by the nurses' station and would not let Resident #17 pass. She stated Resident #17 moved Resident #38's wheelchair, then Resident #38 turned his body around in his wheelchair with a closed fists and struck Resident #17. She said she was unsure where Resident #38 hit Resident #17. She said Resident #38 hitting Resident #17 was physical abuse. An interview was conducted with S29CNA on 02/26/2024 at 12:24 p.m. She stated on 10/09/2023, she saw Resident #38 in his wheelchair near the dining room door blocking the doorway. She stated she heard Resident #17 ask Resident #38 to move so he could go into the dining room. She stated she observed Resident #17 kick Resident #38's wheelchair. She stated Resident #38 turned his body around and with a closed fist made contact with Resident #17, but not sure where. She stated Resident #38 hitting Resident #17 was physical abuse. An interview was conducted with S2DON on 02/27/2024 at 1:40 p.m. She reviewed the facility reported incident dated 10/09/2023 for Resident #38 and Resident #17. She confirmed Resident #38 willfully and intentionally striking Resident #17 was physical abuse. An interview was conducted with S1ADM on 02/26/2024 at 12:15 p.m. He stated on 10/09/2023 he reviewed video footage of an incident between Resident #38 and Resident #17. He stated he saw Resident #38 in his wheelchair facing towards the dining room in the doorway. He stated Resident #17 came up behind Resident #38 and tried to go through and it appeared their wheelchairs were stuck together. He stated Resident #17 reached forward and grabbed the back of Resident #38's wheelchair to push it to the side. He stated he saw Resident #38, with a closed fists strike Resident #17 in the face. He stated Resident #38 hitting Resident #17 was physical abuse.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0658 (Tag F0658)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure services were provided to meet quality professional standar...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record review, the facility failed to ensure services were provided to meet quality professional standards for 1 (#6) of 4 (#6, #7, #37, and #43) residents reviewed. The facility failed to accurately document the placement and removal of Resident #6's hearing aids per Physician's Orders. Findings: Review of Resident #6's Clinical Record revealed she was admitted to the facility on [DATE] and had diagnoses which included Acute Mastoiditis without Complications and Impacted Cerumen. Review of Resident #6's current Physician's Orders dated February 2024 revealed the following, in part: 02/24/2023 Place bilateral hearing aids from charger box at nurse's station in resident's ears at 7:00 a.m. Remove bilateral hearing aids and place in charger box each night at 8:00 p.m. Review of Resident #6's Medication Administration Record for February 2024 revealed the following, in part: Place bilateral Hearing aids from charger box at nurse's station back in resident's ears at 7:00 a.m. A check mark with initials, which indicated the day nurse placed the bilateral hearing aids from charger box into Resident #6's ears on the following dates: 02/14/2024, 02/15/2024, 02/19/2024, 02/20/2024, 02/23/2024, 02/24/2024, and 02/25/2024 signed by S10LPN. Remove bilateral hearing aids and place in charger box each night at 8:00 p.m. A check mark with initials, which indicated the nurse removed Resident #6's bilateral hearing aids and placed in charger box each night on the following dates: 02/12/2024 signed by S18LPN, 02/13/2024, 02/16/2024, 02/18/2024 signed by S9LPN, 02/14/2024, 02/15/2024, 02/19/2024, 02/20/2024, 02/23/2024, 02/24/2024, 02/25/2024 signed by S11LPN, 02/17/2024 signed by S19LPN, 02/21/2024, and 02/22/2024 signed by S20LPN. On 02/25/2024 at 10:50 a.m., an interview was conducted with Resident #6. Resident #6 stated two weeks ago she had given her hearing aids to a staff member to have them charged at the nurse's station and that was the last time she saw them, nor had they been replaced yet. On 02/26/2024 at 1:18 p.m., an interview was conducted with S14CNA. She stated Resident #6 wore hearing aids. She stated she told S5LPN she could not find Resident #6's hearing aids in her room. She stated Resident #6's hearing aids have been missing for the last two weeks. On 02/26/2024 at 2:05 p.m., an interview was conducted with S5LPN. She stated on 02/12/2024 she came onto her shift and noticed Resident #6's hearing aids missing, she stated she and other staff searched for them and could not find them anywhere. On 02/27/2024 at 9:31 a.m., an interview was conducted with S10LPN. She stated Resident #6's hearing aids had been lost for two to three weeks. She confirmed she documented in the Medication Administration Record that she placed Resident #6's bilateral hearing aids in the resident's ears on 02/14/2024, 02/15/2024, 02/19/2024, 02/20/2024, 02/23/2024, 02/24/2024, and 02/25/2024 and should not have since Resident #6's hearing aids were missing. On 02/27/2024 at 9:55 a.m., an interview was conducted with S9LPN. She stated Resident #6's hearing aids had been lost for two weeks. She stated she documented in the Medication Administration Record she removed Resident #6's bilateral hearing aids and placed them in the charger box on 02/13/2024, 02/16/2024, and 02/18/2024 and should not have since Resident #6 hearing aids were missing. On 02/27/2024 at 10:50 a.m., an interview was conducted with S11LPN. She stated Resident #6's hearing aids had been lost for two weeks. She confirmed she documented in the Medication Administration Record she removed Resident #6's bilateral hearing aids and placed them in the charger box each night on 02/14/2024, 02/15/2024, 02/19/2024, 02/20/2024, 02/23/2024, 02/24/2024, and 02/25/2024 and should not have due to the hearing aids not being available. On 02/27/2024 at 1:15p.m., an interview was conducted with S2DON. She reviewed Resident #6's Medication Administration Record for February 2024 and confirmed nursing staff documented bilateral hearing aids were removed from the charger box at the nurses station and placed in the resident's ears on 02/14/2024, 02/15/2024, 02/19/2024, 02/20/2024, 02/23/2024, 02/24/2024, 02/25/2024. She confirmed staff should not have documented the order as completed due to the hearing aids being unavailable to be placed in Resident #6's ears. She confirmed nursing staff documented removed Resident #6's bilateral hearing aids and placed them in charger box each night from 02/12/24 through 02/25/24 and should not have due to the hearing aids being unavailable. She confirmed the nursing staff should not have documented the orders as completed after they discovered the hearing aids were missing on 02/12/24.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Resident #39 Review of Resident #39's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnoses, w...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Resident #39 Review of Resident #39's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnoses, which included Dysphagia Following Cerebral Infarction and Gastrostomy Status. Review of Resident #39's current Physician's Orders revealed the following, in part: (Start date: 03/20/2023) Isosource 1.5 cal for 20 hours per day at 55 mL/hr; Further review of the Physician's Orders revealed no order indicating when the tube feeding should have been held during a 24-hour period. Review of Resident #39's Medication Administration Record dated February 2024 revealed his Isosource 1.5 cal was administered daily with no documentation it was held for four hours. Review of Resident #39's current Care Plan revealed the following, in part: Problem: Peg tube Interventions: Isosource 1.5 cal for 20 hours a day (continuous) 55 mL/hr Review of Resident #39's Nurses' Notes dated January through February 2024 revealed no documentation Resident #39's tube feeding was held for four hours per day. An interview was conducted with S7LPN on 02/27/2024 at 2:28 p.m. He confirmed he had never held or not administered Resident #39's tube feeding. He stated Resident #39 had been receiving his tube feeding continuously 24 hours per day. An interview was conducted with S6LPN on 02/28/2024 at 11:02 a.m. She confirmed she was the day nurse for Resident #39. She stated Resident #39's tube feeding order read for 20 hours per day so it should have been held for four hours per day. She stated she had never held Resident #39's tube feeding and it had always been infusing continuously for 24 hours. She confirmed there was no order to hold Resident #39's tube feeding at certain times. An interview was conducted with S8LPN on 02/28/2024 at 11:45 a.m. She confirmed she and S7LPN were the night nurses for Resident #39. She stated Resident #39 received continuous tube feeding. She stated she had never held Resident #39's tube feeding. She stated she was unaware Resident #39's tube feeding order was for 20 hours per day. She confirmed there was not an order to hold Resident #39's tube feeding for any interval. An interview was conducted with S3ADON on 02/28/2024 at 9:10 a.m. She confirmed Resident #39 had been receiving his tube feeding 24 hours per day and the order read for 20 hours per day. An interview was conducted with S2DON on 02/28/2024 at 10:45 a.m. She reviewed Resident #39's Clinical Record and confirmed his tube feeding order read to be administered 20 hours per day. She confirmed the tube feeding should have been held for four hours per day. She confirmed there was no order to hold Resident #39's tube feeding and for what time frame. She confirmed the nurses should have recognized there was a problem with the order and sought clarification on the order to obtain a time frame in which to hold the tube feeding. Based on observations, interviews and record reviews, the facility failed to implement a person-centered plan of care by failing to follow Physician's Orders for 2 (#24 and #39) of 7 (#17, #19, #28, #24, #39, #51, and #109) residents reviewed for Physician Orders. The facility failed to ensure: 1. Compression stockings were applied daily for Resident #24; and 2. Tube feedings were administered as ordered for Resident #39. Findings: 1. Resident #24 Review of Resident #24's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnoses which included Type 2 Diabetes Mellitus, Peripheral Vascular Disease, Angina Pectoris, Occlusion and Stenosis of Carotid Artery. Review of Resident #24's Quarterly MDS with an ARD of 11/30/2024 revealed a BIMS of 14, which indicated intact cognition. Review of Resident #24's current Physician's Orders dated February 2024 revealed the following, in part: 12/21/2023 Compression stockings; on at 6:00 a.m. and off at 8:00 p.m. Review of Resident #24's Nurses' Notes dated 12/21/2023 through 02/27/2024 revealed no documentation he refused to wear compression stockings from 6:00 a.m. - 8:00 p.m. daily. Review of Resident #24's Medication Administration Record from 12/21/2023 through 02/27/2024 revealed no documentation of the order for compression stockings. An interview was conducted on 02/27/2024 at 1:00 p.m. with Resident #24. He did not have compression stockings on his lower legs. He said he had never wore compression stockings. He said he was unaware he had an order to wear compression stockings daily. An interview was conducted on 02/27/2024 at 1:10 p.m. with S13CNA. She said she was assigned to provide care to Resident #24. She said she was unaware Resident #24 should wear compression stockings from 6:00 a.m. - 8:00 p.m. daily. She said she had never seen compression stockings on Resident #24 legs. An interview was conducted on 02/27/2024 at 1:20 pm. with S14CNA. She said she provided care to Resident #24. She said she was unaware Resident #24 should wear compression stockings from 6:00 a.m. - 8:00 p.m. daily. She said she had never seen compression stockings on Resident #24 legs. An interview was conducted on 02/27/2024 at 1:25 pm. with S15CNA. She said she provided care to Resident #24. She said she was unaware Resident #24 should wear compression stockings from 6:00 a.m. - 8:00 p.m. daily. She said she had never seen compression stockings on Resident #24 legs. An interview was conducted on 02/27/2024 at 2:00 pm with S5LPN. She said she provided care to Resident #24. She said she was unaware Resident #24 had an order to wear compression stockings daily. She said she had never seen compression stockings on Resident #24 legs. She reviewed the Physician Orders and confirmed there was an order for compression stockings; on at 6:00 a.m. and off at 8:00 p.m. daily. An interview was conducted on 02/28/2024 at 8:00 a.m. with S2DON. She reviewed Resident #24's Physician Orders and confirmed he should have compression stockings on daily from 6:00 a.m. - 8:00 p.m. She said it was the responsibility of the nurse to apply the compression stockings to Resident #24's lower legs daily and the stockings had not been applied. She reviewed and confirmed the order for compression stocking daily was not on Resident #24's Medication Administration Record.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to ensure residents who required assistance to carry o...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to ensure residents who required assistance to carry out activities of daily living received the necessary services to maintain personal hygiene for 5 (#17, #19, #28, #51 and #109) of 6 (#17, #18, #19, #28, #51 and #109) residents reviewed for ADLs. Findings: Review of the facility's policy titled Whirlpool Shower Hygiene revealed the following, in part: Policy Statement: All residents will be put in a whirlpool or shower every other day and more often if condition permits. Purpose: the purpose is to provide personal hygiene. Specification: 1. CNA assigned will perform resident personal hygiene. Resident #17 Review of Resident #17's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnoses which included Chronic Obstructive Pulmonary Disease, Mononeuropathy of bilateral lower limbs, and Weakness and Difficulty in walking. Review of Resident #17's Quarterly MDS with an ARD of 01/10/204 revealed a BIMS of 13, which indicated intact cognition. Further review revealed he required partial/moderate assistance with bathing. Review of Resident #17's Bath Schedule revealed baths were scheduled three times weekly on Tuesday, Thursday and Saturday. Review of the Bath Documentation for Resident #11 dated February 2024 revealed he had not received a whirlpool bath on 02/03/2024, 02/10/2024 and 02/17/2024. Review of Resident #17's Nurses Notes dated January and February 2024 revealed no documentation he received or had refused baths. An interview was conducted on 02/25/2024 at 11:00 a.m. with Resident #17. He said he should receive a whirlpool bath on Tuesdays, Thursdays and Saturdays. He said he did not get a whirlpool bath on Saturdays because S17CNA did not work weekends. He said stated he could not go to the whirlpool bath alone and needed the assistance of the CNA staff. He said the weekend CNA staff do not offer to assist him to the shower room. Resident #17 said he would like to receive a whirlpool bath three days a week as scheduled and had not. Resident #19 Review of Resident #19's Clinical Record revealed she was admitted to the facility on [DATE] and had diagnoses which included Pain Right and Left Hip and Dizziness. Review of Resident #19's Yearly MDS with an ARD of 02/07/2024 revealed a BIMS of 15, which indicated intact cognition. Further review revealed she required partial/moderate assistance with bathing. Review of Resident #19's Bath Schedule revealed she had a bed bath scheduled three times weekly on Tuesday, Thursday and Saturday. Review of the Bath Documentation for Resident #19 dated February 2024 revealed she had not received a bed bath three times a week on the following weeks: week of 02/05/2024, week of 02/12/2024 and week of 02/19/2024. Review of Resident #19's Nurses Notes dated January and February 2024 revealed no documentation she received or had refused baths. An interview was conducted on 02/25/2024 at 11:55 a.m. with Resident #19. She said she should receive a bed bath on Tuesdays, Thursdays and Saturdays. She said she did not get a bed bath on Saturdays because S17CNA did not work weekends. She said she could not perform bed bath alone and needed the assistance of the CNA staff. She said the weekend CNA staff do not offer to assist her with a bed bath. Resident #19 said she would like to receive a bed bath three days a week as scheduled and had not. Resident #28 Review of Resident #28's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnoses which included Altered Mental Status., Muscle Wasting and Hemiplegia following Cerebrovascular Disease. Review of Resident #28's Quarterly MDS with an ARD of 01/31/2024 revealed a BIMS of 3, which indicated severe cognitive impairment. Further review revealed he was dependent on staff for all ADL care. Review of Resident #28's Bath Schedule revealed he had a bed bath scheduled three times weekly on Tuesday, Thursday and Saturday. Review of the Bath Documentation for Resident #28 dated February 2024 revealed he had not received a bed bath from 01/24/2024 through 02/06/2024, 02/17/2024 and 02/24/2024. Review of Resident #28's Nurses Notes dated January and February 2024 revealed no documentation he received or had refused baths. An interview was conducted on 02/25/2024 at 11:14 a.m. with Resident #28's sister. She said on several occasions she visited her brother, both during the week and on the weekends, he appeared as if he had not been bathed. She said she would see dirt under his fingernails and his legs appeared to be unclean. She said Resident #28 was totally dependent on staff for ADLs. Resident #51 Review of Resident #51's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnoses which included Other Spondylosis with Myelopathy; Cervical Region and Major Depressive Disorder. Review of Resident #51's Quarterly MDS with an ARD of 01/17/2024 revealed a BIMS of 15, which indicated intact cognition. Further review revealed he required partial/moderate assistance with bathing. Review of Resident #51's Bath Schedule revealed he had whirlpool baths scheduled three times weekly on Tuesday, Thursday and Saturday. Review of the Bath Documentation for Resident #51 dated February 2024 revealed he had not received a whirlpool bath on 02/03/2024, 02/10/2024 and 02/17/2024. Review of Resident #51's Nurses Notes dated January and February 2024 revealed no documentation he received or had refused baths. An interview was conducted on 02/25/2024 at 10:00 a.m. with Resident #51. He said he should receive a whirlpool bath on Tuesdays, Thursdays and Saturdays. He said he did not get a whirlpool bath on Saturdays because S17CNA did not work weekends. He said he could not go to the whirlpool bath alone and needed the assistance of the CNA staff. He said the weekend CNA staff do not offer to assist him to the shower room. He said he enjoyed the whirlpool bath because it made him feel refreshed. Resident #51 said he would like to receive a whirlpool bath three days a week as scheduled and had not. Resident #109 Review of Resident #109's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnoses which included Chronic Kidney Disease, Heart Failure and Essential Hypertension. Review of Resident #109's admission MDS with an ARD of 02/20/2024 revealed a BIMS of 10, which indicated moderate cognitive impairment. Further review revealed he required physical assistance with bathing. Review of Resident #109's Bath Schedule revealed he had whirlpool baths scheduled three times weekly on Tuesday, Thursday and Saturday. Review of the Bath Documentation for Resident #109 dated February 2024 revealed he had not received a whirlpool bath on 02/17/2024 and 02/24/2024. Review of Resident #109's Nurses Notes dated February revealed no documentation he received or had refused baths. An interview was conducted on 02/25/2024 at 10:05 a.m. with Resident #109. He said he should receive a whirlpool bath on Tuesdays, Thursdays and Saturdays. He said he did not get a whirlpool bath on Saturdays. He said he could not go to the whirlpool bath alone and needed the assistance of the CNA staff. He said the weekend CNA staff do not offer to assist him to the shower room. Resident #109 said he would like to receive a whirlpool bath three days a week as scheduled and had not. He said he felt dirty when he did not get a bath at least 3 times per week. An interview was conducted on 02/25/2024 at 12:00 p.m. with S21CNA. He said when he worked on weekends, he just freshened up the residents. He said he did not assist residents to the whirlpool on weekends. An interview was conducted on 02/26/2024 at 8:30 a.m. with S17CNA. She said she was the bath aide for Hall 100. She said she worked Monday - Friday. She said the residents listed above should receive a bath on Tuesdays, Thursdays and Saturdays. She said the residents listed above have told her in the past they did not receive a bath or assistance with a bath when she was not on duty. She said she was unsure if the nurses were aware the residents had not been bathed on the weekends. An interview was conducted on 02/26/2024 at 9:00 a.m. with S4CNAS. She said she was responsible for ensuring CNA staff bathed residents on weekends as scheduled. She reviewed the bath documentation logs for Residents #17, #19, #28, #51 and #109 and confirmed they did not received baths as scheduled and on weekends. She said CNA staff on the hall were responsible for bathing residents on the weekends. She said CNA staff should document when a bed bath/whirlpool bath was or was not given or give the information to the nurse to document in the resident's Clinical Record. An interview was conducted on 02/26/2024 at 1:30 p.m. S3ADON. She said the residents should receive a bath three days a week which includes weekends. After reviewing Residents #17, #19, #28, #51 and #109 bath documentation logs, she confirmed the residents did not received their baths as scheduled and on weekends. She said CNA staff on the hall were responsible for bathing residents on the weekends. She said CNA staff should document when a bed bath/whirlpool was or was not given or give the information to the nurse to document in the resident's Clinical Record.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Medication Errors (Tag F0758)

Could have caused harm · This affected multiple residents

Based on record reviews and interviews, the facility failed to ensure residents' drug regimens were free from unnecessary medications. The facility failed to ensure residents' clinical records showed ...

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Based on record reviews and interviews, the facility failed to ensure residents' drug regimens were free from unnecessary medications. The facility failed to ensure residents' clinical records showed documentation of a diagnosed condition for which psychotropic medications were prescribed for 2 (#18 and #38) of 5 (#9, #18, #24, #38, and #43) residents reviewed for unnecessary medications. Findings: Review of the facility's policy titled Antipsychotic and Antianxiety Use revealed the following; in part Policy: Antipsychotic and Antianxiety medication therapy shall be used only when necessary to treat a specific condition. Procedure: Resident will only receive antipsychotic or antianxiety medication when necessary to treat specific conditions Resident #18 Review of Resident #18's Clinical Record revealed a facility admission date of 03/02/2018 with diagnoses, which included Bipolar Disorder, Insomnia and Dementia. Review of Resident #18's Quarterly MDS with an ARD of 12/29/2023 revealed the following, in part: Section N- Medications Antipsychotic (is taking) - Checked Antipsychotic (indication noted) - Checked Resident received antipsychotic medications - Yes- Antipsychotics were received on a routine basis. Review of Resident #18's current Physician Orders revealed the following, in part: Start date 12/26/2023 Klonopin 1 mg tablet by mouth at 8:00 p.m. every day. Further review revealed there was no documentation of a diagnosed condition for the use of the psychotropic medication. Review of Resident #18's MAR dated December 2023 - February 2024 revealed she received Klonopin daily at 8:00 p.m. starting on 12/27/2023. Further review revealed there was no documentation of a diagnosed condition for the use of the psychotropic medication. Review of Resident #18's Monthly Medication Regimen Review dated December 2023 - February 2024 revealed no documentation a diagnosed condition was requested for the use of the psychotropic medication Klonopin by the facility's Pharmacist. Review of Resident #18's Gradual Dose Reduction dated 01/12/2024 and 02/16/2024 revealed no documentation a diagnosed condition was requested for the use of the psychotropic medication Klonopin by the facility's Pharmacist. An interview was conducted with the facility's consultant pharmacist on 02/28/2024 at 9:56 a.m. He said he was familiar with Resident #18, who was prescribed Klonopin. He stated Klonopin was a psychotropic medication and should have a diagnosis documented by the MD for its use. He stated he was unaware Resident #18's prescribed Klonopin did not have a diagnosis documented by the MD. He confirmed he should have requested a diagnosis from the physician. An interview was conducted with S34MD on 02/28/2024 at 11:22 a.m. He stated he was Resident #18's primary care physician and reviewed Resident #18's medications monthly. He stated Resident #18 was prescribed Klonopin for insomnia. He stated a diagnosed condition for the use of the psychotropic medication Klonopin was required to be documented on the physician order. He stated he was unaware Resident #18's prescribed medication Klonopin did not have a documented diagnosis and it should have. An interview was conducted with S6LPN on 02/28/2024 at 12:02 p.m. She reviewed Resident #18's Clinical Record and confirmed she was prescribed Klonopin 1mg by mouth every night at 8:00 p.m. on 12/26/2023. She confirmed there was no diagnosis documented by the Physician for the use of the psychotropic medication for Resident #18 and should have been. She stated she should have contacted the Physician and requested a diagnosis for the psychotropic medication. Resident #38 Review of Resident #38's Clinical Record revealed a facility admission date of 06/29/2021 with diagnoses, which included Hemiplegia and Hemiparesis following Cerebral Infarction affecting Left Non Dominant Side, Vascular Dementia Unspecified Severity with Other Behavioral Disturbance, and Altered Mental Status. Review of Resident #38's Quarterly MDS with an ARD of 12/26/2023 revealed the following, in part: Section N- Medications Antipsychotic (is taking) - Checked Antipsychotic (indication noted) - Checked Resident received antipsychotic medications - Yes- Antipsychotics were received on a routine basis. Review of Resident #38's current Physician Orders revealed the following, in part: Start date: 01/09/2024 Escitalopram 20 mg tablet every day by mouth at 8:00 a.m. Start date: 01/09/2024 Risperidone 1 mg tablet by mouth twice daily 8:00 a.m. and 8:00 p.m. Further review revealed there was no documentation of a diagnosed condition for the use of the psychotropic medications. Review of Resident #38's MAR dated January 2024 - February 2024 revealed he received Risperidone twice daily starting on 01/09/2024 and Escitalopram daily starting on 01/10/2024. Further review revealed there was no documentation of a diagnosed condition for the use of the psychotropic medications. Review of Resident #38's Monthly Medication Regimen Review dated January 2024 - February 2024 revealed no documentation a diagnosed condition was requested for the use of the psychotropic medications Escitalopram and Risperidone by the facility's Pharmacist. Review of Resident #38's Gradual Dose Reduction dated 01/12/2024 revealed no documentation a diagnosed condition was requested for the use of the psychotropic medications Escitalopram and Risperidone by the facility's Pharmacist. An interview was conducted with the facility's consultant pharmacist on 02/28/2024 at 10:09 a.m. He stated he was unaware Resident #38 had been prescribed Escitalopram 20 mg tablet by mouth daily and Risperidone 1 mg tablet by mouth twice daily on 01/09/2024 without documentation of a diagnosed condition for the use of the psychotropic medication. He stated each medication prescribed should have a diagnosis documented. He confirmed he should have requested a diagnosis from the physician. An interview was conducted with S35MD on 02/28/2024 at 11:00 a.m. She stated she was Resident #38's primary care physician and reviewed Resident #38's medications monthly. She stated Resident #38's psychotropic medications were adjusted in January 2024 by the behavioral unit psychiatrist due to aggressive behaviors and depressed mood. She stated a diagnosed condition for the use of psychotropic medications were required to be documented in the resident's clinical records. She stated she was unaware Resident #38's Escitalopram and Risperidone prescribed on 01/09/2024 did not have a documented diagnosis for the indicated use of the psychotropic medications and there should have been. An interview was conducted with S6LPN on 02/28/2024 at 11:53 a.m. She reviewed Resident #38's electronic record and confirmed he was prescribed Escitalopram 20 mg tablet every day by mouth at 8:00 a.m. and Risperidone 1 mg tablet by mouth twice daily 8:00 a.m. and 8:00 p.m. on 01/09/2024. She confirmed there were no diagnoses documented for the use of the psychotropic medications and there should have been. She stated Resident #38's physician should have been contacted and diagnoses requested for the psychotropic medications. An interview was conducted with S3ADON on 02/29/2024 at 10:00 a.m. She stated each residents medications were reviewed by the consultant pharmacist and by the primary physician monthly. She stated the hall nurses were responsible for entering new orders into the resident's electronic health record, including adding any new diagnoses. She stated if a medication prescribed had no indicated diagnosis, the hall nurse was responsible for contacting the physician that gave the order for an indicated diagnosis and then notify her and S2DON. She reviewed the electronic health record for Resident #18 and Resident #38 and confirmed the aforementioned medications did not have documentation of a diagnosis for which the psychotropic medications were prescribed, and should have. She stated the facility's consultant pharmacist nor had the facility's staff reported Resident #18's or Resident #38's medications did not have the required diagnoses. She stated staff had not been auditing resident records to ensure psychotropic medications had documented diagnoses and residents were free of unnecessary medications. An interview was conducted with S2DON on 02/29/2024 at 10:05 a.m. She stated the hall nurses were responsible for entering new orders into the resident's electronic health record, including adding any new diagnoses. She reviewed the electronic health record for Resident #18 and Resident #38 and confirmed the aforementioned medications did not have documentation of a diagnosis for which the psychotropic medications were prescribed, and should have. She stated the facility's consultant pharmacist nor had the facility's staff reported Resident #18's or Resident #38's medications did not have the required diagnoses. She stated staff had not been auditing resident records to ensure psychotropic medications had documented diagnoses and residents were free of unnecessary medications.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Medical Records (Tag F0842)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to maintain accurately documented medical records in accordance with...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to maintain accurately documented medical records in accordance with accepted professional standards and practices for 1 (#39) of 2 (#30 and #39) residents reviewed for Nutrition. The facility failed to accurately document administration of Resident #39's tube feeding. Findings: Review of Resident #39's Clinical Record revealed he was admitted to the facility on [DATE] and had diagnoses, which included Dysphagia Following Cerebral Infarction and Gastrostomy Status. Review of Resident #39's current Physician Orders revealed the following, in part: Isosource 1.5 cal for 20 hours per day at 55 mL/hr Review of Resident #39's current Care Plan revealed the following, in part: Problem: Peg tube Interventions: Isosource 1.5 cal for 20 hours a day (continuous) 55 mL/hr Review of Resident #39's MAR dated February 2024 revealed the following, in part: Isosource 1.5 cal for 20 hours/day at 55 mL/hr. Check residual q6h. Further review of the MAR revealed an N with S7LPN's initials, which indicated the tube feeding was not administered on the following dates and times: 02/01/2024 at 8:00 p.m., 02/02/2024 at 2:00 a.m., 02/04/2024 at 8:00 p.m., 02/05/2024 at 2:00 a.m., 02/05/2024 at 8:00 p.m., 02/06/2024 at 2:00 a.m., 02/07/2024 at 8:00 p.m., 02/08/2024 at 2:00 a.m., 02/08/2024 at 8:00 p.m., 02/12/2024 at 8:00 p.m., 02/16/2024 at 8:00 p.m., 02/17/2024 at 8:00 p.m., 02/18/2024 at 8:00 p.m., 02/19/2024 at 2:00 a.m., 02/21/2024 at 8:00 p.m., 02/22/2024 at 8:00 p.m., and 02/26/2024 at 8:00 p.m. Further review of the MAR revealed an N with S8LPN's initials, which indicated the tube feeding was not administered on the following dates and times: 02/01/2024 at 2:00 a.m., 02/06/2024 at 8:00 p.m., 02/07/2024 at 2:00 a.m., 02/09/2024 at 8:00 p.m., 02/10/2024 at 2:00 a.m., 02/10/2024 at 8:00 p.m., 02/11/2024 at 2:00 a.m., 02/11/2024 at 8:00 p.m., 02/12/2024 at 2:00 a.m., 02/14/2024 at 8:00 p.m., 02/15/2024 at 2:00 a.m., 02/15/2024 at 8:00 p.m., 02/16/2024 at 2:00 a.m., 02/19/2024 at 8:00 p.m., 02/20/2024 at 2:00 a.m., 02/20/2024 at 8:00 p.m., 02/21/2024 at 2:00 a.m., 02/23/2024 at 8:00 p.m., 02/25/2024 at 2:00 a.m., and 02/25/2024 at 8:00 p.m. A telephone interview was conducted with S7LPN on 02/27/2024 at 2:28 p.m. He stated Resident #39 received continuous tube feeding. He stated he had never held or not administered Resident #39's tube feeding. He confirmed an N on the MAR indicated the tube feeding was not administered. He explained when he documented Resident #39 had zero residual, the system did not allow him to document the tube feeding as administered, therefore, he documented it as not administered. He confirmed the N on Resident #39's February 2024 MAR for his tube feedings were inaccurately documented. A telephone interview was conducted with S8LPN on 02/28/2024 at 11:45 a.m. She stated Resident #39 received continuous tube feeding. She stated she had never held or not administered Resident #39's tube feeding. She confirmed an N on the MAR indicated the tube feeding was not administered. She explained when she documented Resident #39 had zero residual, the system did not allow her to document the tube feeding as administered, therefore, she documented it as not administered. She confirmed the N on Resident #39's February 2024 MAR for his tube feedings were inaccurately documented. An interview was conducted with S3ADON on 02/28/2024 at 9:10 a.m. She reviewed Resident #39's February 2024 MAR and confirmed the N on the MAR indicated the tube feeding was not administered. She confirmed Resident #39 had been receiving his tube feeding 24 hours per day and the N on the MAR was inaccurate. She confirmed the nurses should have brought it to her attention if a zero residual required them to document not administered. An interview was conducted with S2DON on 02/28/2024 at 10:45 a.m. She confirmed the N on Resident #39's February 2024 MAR for the tube feeding indicated the tube feeding was not administered. She stated the nurses should not have documented the tube feeding as not administered if it was administered. She stated the nurses should have brought it to administration's attention if a zero residual required them to document not administered.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews, the facility failed to maintain an infection prevention and control progr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment and to help prevent the development and transmission of communicable diseases for 4 (#14, #26, #36, and #45) of 5 (#14, #26, #36, #45, and #50) residents reviewed for incontinence care and/or toileting. The facility failed to ensure: 1. Staff practiced appropriate hand hygiene and proper glove use during incontinence care for Residents #14, #26, and #36; 2. Staff practiced appropriate hand hygiene and proper glove use during toileting for Resident #45; and 3. Staff performed effective incontinence care for Resident #26. Findings: Review of the facility's policy Titled, Personal Protective Equipment Using Gloves revealed the following, in part: Purpose: To guide the use of gloves. Miscellaneous: 5. Wash hands after removing gloves. (Note: gloves do not replace handwashing). Review of the facility's policy Titled, Handwashing/Hygiene revealed the following, in part: Purpose: The purpose of this procedure is to provide guidelines to employees for proper and appropriate hand washing and hygiene techniques that will aid in the prevention of the transmission of infections. General Guidelines: 3. The use of gloves does not replace handwashing. 4. If hands are not visibly soiled, use an alcohol-based hand rub for all the following situations: f. Before moving from a contaminated body site to a clean body site during resident care; j. After removing gloves. Equipment and supplies: The following equipment and supplies will be necessary when performing this procedure: 2. Soap (liquid or bar; anti-microbial or non-antimicrobial) Washing hands: 1. Vigorously lather hands with soap and rub them together, creating friction to all surfaces, for ten to fifteen seconds under a moderate stream of running water, at a comfortable temperature. Review of the facility's policy Titled, Incontinence Care revealed the following, in part: Policy Statement: It is the policy of this facility to provide routine incontinence care to provide the highest quality of care possible. Steps in the procedure: 10. For a male resident: b. Wash perineal area starting with urethra and working outward. i. Retract foreskin of the uncircumcised male. 12. Remove gloves and discard into designated container. Wash and dry your hands thoroughly. Review of the rinse-free perineal cleanser with Aloe Vera used by the facility revealed it was a mild rinse-free cleanser spray designed for incontinence use. Resident #14 Review of Resident #14's Clinical Record revealed she was admitted to the facility on [DATE] and had diagnoses which included History of Urinary Tract Infections. An observation was made of S14CNA performing incontinence care for Resident #14 on 02/26/2024 at 9:11 a.m. With gloved hands, S14CNA removed Resident #14's urine and stool soiled brief, used a perineal wipe to wipe stool from Resident #14's buttocks, retrieved and applied a barrier cream and a clean, dry brief, fastened the brief, and straightened Resident #14's gown without removing her soiled gloves or performing hand hygiene. Resident #36 Review of Resident #36's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses which included Hemiplegia Following Cerebral Infarction Affecting Left Non-dominant Side. An observation was made of S14CNA performing incontinence care for Resident #36 on 02/26/2024 at 9:20 a.m. S14CNA donned a pair of clean gloves. S14CNA unfastened Resident #36's brief, turned him to his right side, used a perineal wipe to clean his buttocks where there was stool present, and retrieved more clean wipes continuing to wipe his buttocks. S14CNA removed the soiled glove on her right hand and used her soiled, gloved, left hand to don a clean glove on her right hand without performing hand hygiene. S14CNA obtained a clean brief and placed it under Resident #36, used her left hand to assist the resident on his back, wiped Resident #36's scrotum, where there was more stool, opened Resident #36's top dresser drawer and touched a box of gloves, and opened up the two top drawers of his dresser with her soiled, gloved hands. S14CNA then removed her soiled gloves and applied clean gloves without performing hand hygiene. S14CNA applied a barrier cream to Resident #36's buttocks, fastened his brief, and closed the package of perineal wipes. S14CNA did not clean Resident #36's penis or retract the resident's foreskin to clean his meatus. S14CNA removed her gloves and placed the perineal wipes and skin barrier in Resident #36's night stand without performing hand hygiene. S14CNA donned a pair of clean gloves, placed Resident #36's top sheet over him, removed her gloves, and donned a pair of clean gloves without performing hand hygiene. An interview was conducted with S14CNA on 02/26/2024 at 9:31 a.m. S14CNA confirmed the above observations. S14CNA confirmed she should have removed her gloves and performed hand hygiene after cleaning stool off of Resident #14 and Resident #36 and before touching clean briefs and other items in the room and she did not. S14CNA confirmed she should have removed both of her soiled gloves and performed hand hygiene between all glove changes. S14CNA confirmed she did not clean Resident #36's penis during incontinence care and should have. Resident #26 Review of Resident #26's Clinical record revealed she was admitted to the facility on [DATE] and had diagnoses which included Personal History of Urinary Tract Infections. Resident #45 Review of Resident #45's Clinical Record revealed she was admitted to the facility on [DATE]. An observation was made of S16CNA on 02/26/2024 at 12:35 p.m. performing care for Resident #26 and Resident #45. S16CNA performed hand hygiene, donned a pair of clean gloves, removed the resident's lift pad and pants, opened the resident's brief, used a perineal wipe with perineal spray to clean the resident's perineal area, rolled the resident to her right side and cleaned bowel movement off of her buttocks, touched a clean brief and placed it under the resident, and used both soiled, gloved, hands to roll Resident #26 from side to side, without removing her soiled gloves or performing hand hygiene. S16CNA then removed her soiled gloves, sprayed her hands with perineal spray, and rubbed her hands together. S16CNA retrieved and donned a pair of clean gloves. S16CNA returned to Resident #26's bedside and placed her trash in a trash bag, removed her gloves, sprayed her hands with perineal spray, and rubbed her hands together. S16CNA then used her hands and brought the resident's bedspread up to her neck, used the bed remote to lower the bed to the floor and elevate the head of bed, pushed the privacy curtain back, used her right hand to open the resident's room door, walked in the hallway, and used her right hand to open the soiled utility door. S16CNA walked back into Resident #26's room and assisted the roommate, Resident #45, to the bathroom by touching both handles on the resident's wheelchair and wheeled her into the bathroom. S16CNA assisted Resident #45 onto the commode, applied gloves, then assisted in wiping Resident #45's perineal area when she was done urinating, and removed her gloves without performing hand hygiene. S16CNA pushed Resident #45 to her bedside, Resident #45 transferred herself into bed, and S16CNA touched and rolled Resident #45's bedside table next to her in the bed. S16CNA then entered the resident's bathroom and rinsed her hands with water for three seconds and dried them with paper towels. S16CNA did not use soap or hand sanitizer to wash her hands. S16CNA exited the room without performing hand hygiene. An interview was conducted with S16CNA on 02/26/2024 at 12:52 p.m. S16CNA confirmed she did not change her gloves after cleaning stool off of Resident #26. S16CNA stated she only changed her gloves from dirty to clean if her gloves had become visibly soiled. S16CNA confirmed when she did remove her gloves after applying a clean brief, she used perineal cleanser to sanitize her hands. S16CNA confirmed perineal cleanser was not hand sanitizer. S16CNA stated she thought it was the same thing since it cleansed the perineal area skin after urine or stool. S16CNA stated she almost always used the perineal cleanser in place of hand sanitizer to sanitize her hands. S16CNA confirmed she assisted Resident #45 to the restroom and wiped her perineal area, removed her gloves, and did not perform hand hygiene before assisting the resident into bed. S16CNA confirmed after she placed the bedside table next to Resident #45's bed, she went into the bathroom and rinsed her hands with water for three seconds. S16CNA confirmed she should have used soap and washed her hands for at least twenty seconds. An interview was conducted with S3ADON on 02/26/2024 at 2:37 p.m. She was made aware of the above observations. S3ADON stated she expected the staff to change their gloves between dirty and clean and always between residents. S3ADON stated the staff should change their gloves after cleaning stool or urine off of a resident and before applying a clean brief. S3ADON stated the staff should always perform hand hygiene between glove changes. S3ADON stated it was never acceptable to use perineal wash in place of hand sanitizer. S3ADON confirmed the penis of a male resident should always be cleaned during incontinence care.
Jan 2023 5 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0558 (Tag F0558)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review, the facility failed to provide reasonable accommodation to 1(#1) of the 16 ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews and record review, the facility failed to provide reasonable accommodation to 1(#1) of the 16 sampled residents as evidenced by the facility did not provide an adaptive call bell to Resident #1. Findings: A review of the medical record for Resident #1 revealed she was admitted on [DATE]. Resident #1 had diagnoses which included the following, in part: Cerebral Palsy, unspecified. A review of the Resident # 1's quarterly MDS with an ARD of 12/22/2022 revealed a BIMS of 13, which indicated she was cognitively intact. A review of the current care plan for Resident #1 revealed no interventions for adaptive equipment such as an adaptive call light. On 01/17/2023 at 10:28 a.m. Resident #1 was observed without an adaptive call light. On 01/18/2023 at 12:44 p.m., an interview was conducted with S7LPN. She stated Resident #1 was immobile and required total care. She stated Resident #1 cannot press the call light button, and does not have an adaptive device to call for help. She stated Resident #1 verbalized her needs and called out to staff that passed in the hallway if she needed help. On 01/18/2023 at 2:31 p.m., an interview was conducted with S13CNA. She stated Resident #1 was immobile and required total care. She stated Resident #1 cannot press the call light button, and does not have an adaptive device to call for help. She stated Resident #1 verbalized her needs to staff. On 01/18/2023 at 2:37 p.m., an interview was conducted with S4DR. She stated the therapy department was responsible for making recommendations for adaptive equipment. She confirmed Resident #1 could not press the call button, did not have an adaptive call light, and would benefit from an adaptive call light. On 01/19/2023 at 9:08 a.m., an interview was conducted with S14CNA. She stated she was frequently assigned to care for Resident #1. She stated Resident #1 required total care, cannot press the call light button, and would benefit from an adaptive call light. She stated Resident #1 verbalized her needs to staff. On 01/20/2023 at 10:33 a.m., an interview was conducted with S1DON. She confirmed Resident #1 was cognitive and verbalized her needs to staff. She further confirmed Resident #1 was unable to press the call light button and could benefit from an adaptive call light.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Free from Abuse/Neglect (Tag F0600)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to protect the residents' right to be free from physical abuse by an...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to protect the residents' right to be free from physical abuse by another resident for 1 (#11) of 3 (#11, #32, and #42) residents reviewed for abuse. Review of the facility's policy titled Resident Abuse revealed the following, in part: Purpose: The purpose is for the residents' safety. Specification: Resident abuse, whether physical or mental, will not be tolerated. Resident #42 Review of Resident #42's clinical record revealed he was admitted to the facility on [DATE]. Review of the quarterly MDS with an ARD of 10/05/2022 revealed Resident #42 had a BIMS of 12, which indicated he was moderately cognitively impaired. Review of Resident #42's current Care Plan revealed the following, in part: Problem onset: 10/23/2021 Problem: I have a history of physical aggressive behavior and verbal aggressive behavior. Intervention: Remove me from public area when behavior is disruptive and unacceptable. Review of the Nurses Notes dated October 2022 through January 2023 for Resident #42 revealed the following, in part: 10/27/2022 at 9:57 a.m. Resident #42 was verbally aggressive with another resident. 12/15/2022 at 1:19 p.m. Resident #42 said I'll bust your head b**** then started laughing. Resident #42 then struck Resident #11 on the left side of the resident's head. 12/22/2022 at 11:12 a.m. Resident #42 cursing in the hallway around 5:50 p.m. Resident # 11 Review of Resident #11's clinical record revealed he was admitted to the facility on [DATE]. Review of the quarterly MDS with an ARD of 10/12/2022 revealed Resident #11 had a BIMS of 5, which indicated he was severely cognitively impaired. An interview was conducted with S16WC on 01/18/2023 at 9:31 a.m. She stated Resident #42 had aggressive behaviors since he was admitted to the facility. She stated his behavior included cursing at other male residents. She stated he was triggered if someone was in his way. She stated on 12/15/2022, Resident #11 was sitting at the corner of the front desk speaking with staff when Resident #42 rolled up in his wheelchair and cursed at Resident #11. She could not remember the exact words Resident #42 used on 12/15/2022. An interview was conducted with S2ADON on 01/18/2023 at 9:41 a.m. She stated on 12/15/2022, she was sitting in her office and heard Resident #42 cursing at Resident #11. She stated she immediately got up, walked out to the front desk, and saw Resident #42 slap Resident #11's head, knocking his cap off. She confirmed slapping someone was physical abuse. A telephone interview was conducted with S17LPN on 01/18/2023 at 10:15 a.m. She stated on 12/15/2022, she was sitting at the front desk and Resident #11 was at the other side of the desk speaking with her. She stated Resident #42 wheeled up and cursed at Resident #11 but she could not remember his exact words Resident #42 used. She stated Resident #42 then slapped Resident #11 in the head, knocking his hat off. An interview was conducted with S1DON on 01/19/2023 at 10:18 a.m. She stated on 12/15/2022 she was in her office when she heard a loud commotion. She stated S2ADON and S17LPN saw Resident #42 slap Resident #11 in the head, forcing his cap to come off. She confirmed slapping someone was physical abuse. An interview was attempted with Resident #11 on 01/19/2023 at 10:22 a.m. Resident was not able to respond to questions due to cognitive impairment. An interview was conducted with S18LPN on 01/19/2023 at 3:00 p.m. She stated Resident #42 had aggressive behaviors when someone's wheelchair was in his way. An interview was conducted with S19ADM on 01/20/2023 at 11:55 a.m. He confirmed slapping someone was physical abuse.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0692 (Tag F0692)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to maintain acceptable parameters of nutritional statu...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to maintain acceptable parameters of nutritional status by failing to implement recommendations from the Registered Dietician for 1 (#15) of 2 (#15 and #37) residents reviewed for nutrition. Findings: Review of the clinical record for Resident #15 revealed she was admitted to the facility on [DATE] and had diagnoses, which included Dementia in Other Diseases Classified Elsewhere without Behavioral Disturbance, Non-Pressure Chronic Ulcer of Unspecified Part of Lower Leg with Unspecified Severity, and Major Depressive Disorder. Review of the current Care Plan for Resident #15 revealed the following, in part: Problem: Nutrition: At risk for inadequate intake Goal: Maintain adequate nutritional status Review of the weight history for Resident #15 from November 2022 to January 2023 revealed the following: 11/06/2022 - 169.2 pounds 12/13/2022 - 155.5 pounds 12/19/2022 - 158 pounds 12/26/2022 - 156 pounds 01/05/2023 - 152 pounds 01/09/2023 - 150 pounds 01/19/2023 - 145 pounds Review of S10RD's note for Resident #15 dated 12/07/2022 revealed the following, in part: Consider appetite stimulant Periactin 30 minutes before meals and Boost Plus twice daily. Review of the Nurses Notes from December 2022 to January 2023 revealed, in part, no documentation Resident #15's physician was notified of S10RD's recommendation for Periactin and Boost on 12/07/2022. Review of the Case Conferences for Resident #15 from December 2022 to January 2023 revealed no documentation Resident #15's physician was notified of S10RD's 12/07/2022 recommendations for her weight loss Review of the Physician Orders for Resident #15 dated January 2023 revealed no Physician Orders for Periactin or Boost. Review of the MAR for Resident #15 dated December 2022 and January 2023 revealed no evidence she received Periactin or Boost. An observation was conducted of Resident #15 on 01/18/2023 at 9:49 a.m. She had her breakfast tray in front of her. There was not a dietary supplement with her meal. An observation was conducted of Resident #15 on 01/18/2023 at 12:37 p.m. She was served her lunch tray. There was not a dietary supplement on her lunch tray. An interview was conducted with S15CNA on 01/18/2023 at 12:40 p.m. She stated Resident #15's appetite had decreased and she was eating less than 25% of meals. An interview was conducted with S3MD on 01/19/2023 at 10:12 a.m. She stated she had not received recommendations from S10RD regarding Resident #15's weight loss. She stated if she had received a recommendation from the Registered Dietician to place Resident #15 on Periactin and Boost, she would have agreed to it and given an order. An interview was conducted with S9RN on 01/19/2023 at 12:00 p.m. She confirmed Resident #15 had a steady weight loss. She confirmed there was no documentation Resident #15's physician was notified of S10RD's 12/07/2022 recommendation for Resident #15's weight loss. She confirmed S10RD's recommendations for Resident #15 had not been implemented. An interview was conducted with S10RD on 01/19/2023 at 12:05 p.m. She confirmed she monitored weights on the facility's residents. She stated for residents with significant weight loss, she made recommendations and sent them to S9RN. She stated S9RN requested approval from the physician to implement the recommendations. She stated Resident #15 had shown a decline in appetite and had a significant weight loss. She stated Resident #15 was not consuming enough calories so she recommended starting her on Periactin to increase her appetite and Boost for extra calories. She stated she would have expected the interventions she recommended to have been implemented to try to prevent further weight loss for Resident #15. An interview was conducted with S1DON on 01/20/2023 at 10:00 a.m. She stated she would have expected S10RD's recommendations for Resident #15 from 12/07/2022 to have been implemented prior to now.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to ensure notifications of changes in resident conditi...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to ensure notifications of changes in resident conditions were made, as evidenced by the facility failing to ensure: 1. S11CNA reported an open area of skin on a resident's sacrum to the nurse for 1 (#40) of 2 (#4 and #40) residents reviewed for ADLs; and 2. Clinical staff reported medical concerns in a timely manner to the physician for 1 (#51) of 2 (#37 and #51) residents reviewed for hospitalization. Findings: Review of the policy titled Changes in Resident's Condition revealed the following, in part: Policy Statement It is the policy of this facility that all services provided to the resident or any change in the resident's condition is reported to the proper persons and documented timely. Purpose The purpose is to monitor the resident's status on a continuing basis Specification 1. all observations, medications given, services performed, etc, must be recorded in the resident's electronic chart. 3. all incidents, accidents, or any changes in the resident's condition must be documented in the resident's electronic chart 1. Resident #40 Review of Resident #40's Clinical Record revealed the resident was admitted to the facility on [DATE]. Resident #40 had diagnoses which included Hemiplegia and Hemiparesis following Cerebral Infarction affecting Left Non-Dominant Side, Type 2 Diabetes Mellitus, and Vascular Dementia. Review of Resident #40's Quarterly MDS with an ARD of 12/29/2022 revealed the resident had a BIMS of 13, which indicated the resident was cognitively intact. Resident #40 was assessed by the facility as being frequently incontinent of urine, always incontinent of bowel, and totally dependent on staff for toileting and transfers. Further review revealed the facility assessed Resident #40 as being at risk for skin breakdown. Review of Resident #40's Skin/Wound Observation dated 01/14/2023 revealed the following: Change in Skin Condition No skin concerns observed at this time. On 01/19/2023 at 10:51 a.m., an observation was made of a skin/body audit of Resident #40 with S6LPN. During the audit, a linear area of open skin was noted to Resident #40's Sacrum. S6LPN stated the CNAs should have identified and reported the open area when they changed the resident. S6LPN confirmed the area of open skin was not reported. S6LPN confirmed she was unaware of the area of open skin. On 01/19/2023 at 11:08 a.m., an interview was conducted with S11CNA. S11CNA stated she noticed the open area of skin to Resident #40's Sacrum on 01/18/2023 when she performed incontinence care and stated she reported it to a nurse today or yesterday. S11CNA was unable to recall or identify to whom it was reported. On 01/19/2023 at 11:10 a.m., an interview was conducted with S20CNAS. S20CNAS stated she did not typically receive reports of skin changes in residents and those would normally be reported to the nurse. On 01/19/2023 at 11:31 a.m., an interview was conducted with S5LPN. S5LPN stated she was not aware of the area on Resident #40's Sacrum. S5LPN stated the last time she assessed the resident's Sacrum was on 01/09/2023 and the Sacrum was clear. S5LPN stated the open area of skin measured 1.6 cm x 0.4 cm. On 01/19/2023 at 2:49 p.m., an interview was conducted with S1DON. S1DON stated the area of open skin on Resident #40's Sacrum should have been reported on discovery. S1DON confirmed if a CNA saw it yesterday it should have been reported yesterday. On 01/19/2023 at 2:58 p.m., an interview was conducted with S20CNAS. S20CNAS stated CNAs were expected to report any and all changes with residents to the nurse. 2. Resident #51 Review of the facility's policy titled, Notification of Doctor revealed the following, in part: Policy Statement: it is the policy of this facility that physicians are notified on a timely basis for resident problems or concerns. Specification: 1. The attending physician is to be notified in a timely manner for any medical concerns for the resident. Review of Resident #51's Clinical Record revealed the resident was admitted to the facility on [DATE]. Resident #40 had diagnoses which included Dementia, Chronic Myeloid Leukemia, Nausea, and Constipation. Review of the admission MDS with an ARD of 09/06/2022 revealed Resident #51 was assessed as having a BIMS of 10, which indicated the resident was moderately cognitively impaired. Review of the urinalysis results revealed the following, in part: Collected: 08/30/2022 at 3:25 p.m. Resulted: 09/04/2022 at 8:20 a.m. Results: Greater than 2 organisms recovered, none predominant. Please submit another sample if clinically indicated. Review of Resident #51's Nurses' Notes revealed the following, in part: 09/02/2022 at 5:28 a.m. Resident #51 complained of nausea and right sided hip flank pain. 09/06/2022 at 9:43 a.m. Resident #51 did not eat breakfast this morning, stated, I don't feel good. 09/06/2022 at 1:18 p.m. Resident #51 refused lunch. An interview was conducted with S21LPN on 01/20/2023 at 9:38 a.m. She confirmed she did not notify MD of the resident not eating for breakfast and lunch on 09/06/2022. An interview was conducted with S3MD on 01/20/2023 at 9:45 a.m. She stated the urine culture was considered contaminated and she would not repeat the order unless the resident was symptomatic. She stated symptomatic would be burning, fever, back pain and nausea and vomiting. She reviewed Resident #51's chart during the interview and confirmed she was not aware Resident #51 complained of nausea and right sided flank pain on 09/02/2022. She stated if she had been notified of Resident #51's complaints of nausea and right sided flank pain she would have ordered to resubmit the urinalysis because she was symptomatic. She further confirmed she was not notified of Resident #51's refusal to eat on 09/06/2022 and should have been.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0688 (Tag F0688)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews the facility failed to ensure residents with limited range of motion recei...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record reviews the facility failed to ensure residents with limited range of motion received adequate treatment and services to maintain range of motion and/or to prevent further decrease in range of motion for 2 (#1 and #8) of 2 (#1 and #8) residents investigated for position and mobility. Findings: Resident #1: On 01/17/2023 at 10:28 a.m., Resident #1 was observed seated slightly reclined in a Geri chair. Her arms were at her sides unsupported, and her fingers were pressed against the seat and bent backward. Resident #1's feet were also unsupported and dangling her with toes pointed downward. On 01/18/2023 at 12:44 p.m. an interview was conducted with S7LPN. She stated Resident #1 was immobile and required total care. She stated Resident #1 was unable to perform AROM to any extremities and did not have splints for extremities or devices to maintain or prevent decreased ROM. On 01/18/2023 at 2:31 p.m. an interview was conducted with S13CNA. She stated Resident #1 was immobile and required total care. She stated Resident #1 did not have splints for extremities or devices to maintain or prevent decreased ROM. On 01/18/2023 at 2:37 p.m. an interview was conducted with S4DR. She stated Resident #1 was not currently receiving therapy services. She stated Resident #1 would benefit from devices such as splints and boots to extremities in order to maintain and prevent decreased ROM. She stated the therapy department is responsible for recommending such devices. She reviewed Resident #1's last three quarterly screenings and confirmed no recommendations for Resident #1 had been made. On 01/19/2023 at 9:03 a.m. an observation of Resident #1 was made. Resident #1's arms were at her sides unsupported, and the fingers of both hands were pressed against seat and bent backward. On 01/19/2023 at 9:08 a.m. an interview was conducted with S14CNA. She stated she was familiar with Resident #1 and cared for her often. She stated Resident #1 required total care. She confirmed Resident #1's fingers were bent backwards. On 01/20/2023 at 10:45 a.m. an interview was conducted with S8LPN. She stated she was responsible for Resident #1's care plan. She confirmed Resident #1's care plan had no interventions for positioning of extremities to maintain or prevent decreased ROM. On 01/20/2023 at 10:33 a.m. an interview was conducted with S1DON. She confirmed Resident #1 could benefit from interventions such as splints, hand rolls, and boots to maintain ROM and prevent decreased ROM. She stated the therapy department is responsible for intervention recommendations for maintaining ROM and preventing decreased ROM. A review of the medical record for Resident #1 revealed she was admitted on [DATE] and has, in part, the following diagnosis: Cerebral Palsy, unspecified. A review of Resident #1's quarterly MDS with an ARD of 12/22/2022 revealed a BIMS of 13 which indicated she was cognitively intact. A review of the current physician's orders for Resident #1 revealed no order for therapy services or devices to maintain and prevent decreased ROM. A review of the current care plan for Resident #1 revealed no interventions for positioning of extremities to maintain or prevent decreased ROM. Resident #8: On 01/17/2023 at 11:39 a.m. an observation was made of Resident #8. Resident #8 was observed in seated in slightly reclined Geri chair. She was observed with her head bent backward, hands clinched into fists, and feet dangling unsupported with toes pointed downwards. On 01/18/2023 at 09:35 a.m. Resident # 8 was observed reclined in a Geri chair with her body leaning slightly to the right and her head bent backward. Her feet were dangling unsupported with her toes pointed downward. Resident #8's hands were clinched in fists On 01/18/2023 at 11:48 a.m. an observation of Resident #8 was made. Resident #8 observed reclined in Geri chair with neck bent backward, body leaning slightly to the right with feet dangling unsupported and toes pointed downwards. Observed bilateral hands clinched in fists. On 01/18/2023 at 11:54 p.m., an interview was conducted with S7LPN. She stated Resident #8 was nonverbal, immobile, and required total care. She stated Resident #8 had very limited ROM in upper extremities only. She stated Resident #8 did not have any orders or interventions in place to maintain or prevent decreased ROM. On 01/18/2023 at 12:36 p.m. an interview was conducted with S13CNA. She stated Resident #8 required total assistance and was immobile. On 01/19/2023 at 9:04 a.m. an observation of Resident #8 was made. Resident #8 observed sitting up in Geri chair with hands clinched into fists. On 01/19/2023 at 9:08 a.m. an interview was conducted with S14CNA. She stated she was familiar with Resident #8 and cared for her often. She stated Resident #8 was total care, immobile, nonverbal, and couldn't make her needs known. She stated Resident #8 did not have splints, hand rolls, or heel boots ordered, and the Geri chair did not have a foot support. On 01/20/2023 at 10:42 a.m. an interview was conducted with S8LPN. She stated she was responsible for the care plan of Resident #8. She confirmed Resident #8's care plan had no interventions for positioning of extremities to maintain or prevent decreased ROM. On 01/20/2023 at 10:02 a.m. an interview was conducted with S3MD. She confirmed Resident #8 did not have orders for therapy services or interventions in place to maintain or prevent decreased ROM. She stated she relied on the therapy department to make recommendations for interventions to maintain or prevent decreased ROM. She stated Resident #8 would benefit from interventions to maintain or prevent decreased ROM. On 01/20/2023 at 10:40 a.m. an interview was conducted with S1DON. She stated Resident #8 would benefit from interventions to maintain and prevent decreased ROM. She stated the facility relies on the therapy department for recommendations of interventions to maintain and prevent decreased ROM. A review of the medical record for Resident #8 revealed she was admitted on [DATE] with the following diagnoses: Unspecified Dementia, Unspecified Severity, Without Behavioral Disturbance, Psychotic Disturbance, Mood Disturbance, and Anxiety. A review of the Resident #8's quarterly MDS with an ARD of 12/16/2022 revealed she was severely cognitively impaired. A review of the current physician's orders for Resident #8 revealed no orders for therapy services or devices to maintain or prevent decreased ROM. A review of the current care plan for Resident #8 revealed no interventions for positioning of extremities to maintain or prevent decreased ROM.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "What safeguards are in place to prevent abuse and neglect?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Licensed and certified facility. Meets minimum state requirements.
Concerns
  • • Multiple safety concerns identified: Federal abuse finding, 4 life-threatening violation(s), 2 harm violation(s), $27,024 in fines, Payment denial on record. Review inspection reports carefully.
  • • 33 deficiencies on record, including 4 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • $27,024 in fines. Higher than 94% of Louisiana facilities, suggesting repeated compliance issues.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has a substantiated abuse finding. Extreme caution advised. Explore alternatives.

About This Facility

What is St. Helena Parish Nursing Home's CMS Rating?

CMS assigns St. Helena Parish Nursing Home an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Louisiana, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is St. Helena Parish Nursing Home Staffed?

CMS rates St. Helena Parish Nursing Home's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes.

What Have Inspectors Found at St. Helena Parish Nursing Home?

State health inspectors documented 33 deficiencies at St. Helena Parish Nursing Home during 2023 to 2025. These included: 4 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 2 that caused actual resident harm, 25 with potential for harm, and 2 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates St. Helena Parish Nursing Home?

St. Helena Parish Nursing Home is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility operates independently rather than as part of a larger chain. With 72 certified beds and approximately 56 residents (about 78% occupancy), it is a smaller facility located in GREENSBURG, Louisiana.

How Does St. Helena Parish Nursing Home Compare to Other Louisiana Nursing Homes?

Compared to the 100 nursing homes in Louisiana, St. Helena Parish Nursing Home's overall rating (1 stars) is below the state average of 2.4 and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting St. Helena Parish Nursing Home?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "What safeguards and monitoring systems are in place to protect residents from abuse or neglect?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the substantiated abuse finding on record, and the below-average staffing rating.

Is St. Helena Parish Nursing Home Safe?

Based on CMS inspection data, St. Helena Parish Nursing Home has documented safety concerns. The facility has 1 substantiated abuse finding (meaning confirmed case of resident harm by staff or other residents). Inspectors have issued 4 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Louisiana. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at St. Helena Parish Nursing Home Stick Around?

St. Helena Parish Nursing Home has not reported staff turnover data to CMS. Staff turnover matters because consistent caregivers learn residents' individual needs, medications, and preferences. When staff frequently change, this institutional knowledge is lost. Families should ask the facility directly about their staff retention rates and average employee tenure.

Was St. Helena Parish Nursing Home Ever Fined?

St. Helena Parish Nursing Home has been fined $27,024 across 1 penalty action. This is below the Louisiana average of $33,349. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is St. Helena Parish Nursing Home on Any Federal Watch List?

St. Helena Parish Nursing Home is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.