WYATT MANOR NURSING AND REHAB CTR, INC
For profit - Limited Liability company
62 Beds
Independent
Data: November 2025
1 Immediate Jeopardy citation
Trust Grade
41/100
#172 of 264 in LA
Last Inspection: January 2025
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Overview
Wyatt Manor Nursing and Rehab Center in Jonesboro, Louisiana, has received a Trust Grade of D, indicating it is below average and has some concerns. It ranks #172 out of 264 facilities in Louisiana, placing it in the bottom half overall, and #2 out of 2 in Jackson County, meaning only one local option is better. The facility's trend is worsening, with issues increasing from 2 in 2024 to 7 in 2025. Staffing is rated average with a turnover of 44%, which is slightly below the state average, but they have a concerning history of incidents, including a critical finding where a resident at risk for elopement was found miles away from the facility after escaping through a coded door. Additionally, there was a serious incident where one resident physically abused another, resulting in injuries that required hospital evaluation. Overall, while there are some strengths in staffing, these serious safety concerns highlight significant weaknesses that families should consider.
- Trust Score
- D
- In Louisiana
- #172/264
- Safety Record
- High Risk
- Inspections
- Getting Worse
- Staff Stability ○ Average
- 44% turnover. Near Louisiana's 48% average. Typical for the industry.
- Penalties ⚠ Watch
- $8,994 in fines. Higher than 77% of Louisiana facilities, suggesting repeated compliance issues.
- Skilled Nurses ⚠ Watch
- Each resident gets only 14 minutes of Registered Nurse (RN) attention daily — below average for Louisiana. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ○ Average
- 10 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
41/100
Bottom 35%
Review needed
2 → 7 violations
★★☆☆☆
2.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★★☆☆☆
2.0
Inspection Score
↔
Stable
2024: 2 issues
2025: 7 issues
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (44%)
4 points below Louisiana average of 48%
Facility shows strength in fire safety.
The Bad
2-Star Overall Rating
Near Louisiana average (2.4)
Below average - review inspection findings carefully
Staff Turnover: 44%
Near Louisiana avg (46%)
Typical for the industry
Federal Fines: $8,994
Below median ($33,413)
Minor penalties assessed
The Ugly 10 deficiencies on record
1 life-threatening 1 actual harm
Sept 2025
1 deficiency
1 IJ
CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Accident Prevention
(Tag F0689)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record reviews and interviews the facility failed to have an adequate system in place to ensure residents ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record reviews and interviews the facility failed to have an adequate system in place to ensure residents at risk for elopement are supervised to prevent elopement from the facility for 1 (#1) of 2 (#1 and #2) residents at risk for elopement. This deficient practice resulted in an Immediate Jeopardy for Resident #1 on 9/12/2025 at 2:15a.m. Resident #1 was last observed in the facility on 09/12/2025 at 1:55 a.m. The facility was notified by S3Maintenance Supervisor on 09/12/2025 at 7:30 a.m. when Resident #1 was observed at a gas station approximately 5 miles from the facility via a four lane highway. The local sheriff's office returned Resident #1 to the facility at 7:45 a.m. without injury. Resident #1 exited the building through a coded locked door after entering the code himself at 2:15a.m.The facility implemented corrective actions which were completed prior to the State Agency's investigation entry on 09/22/2025. It was determined to be a Past Noncompliance Citation. Findings:Review of the medical record for Resident #1 revealed an admission date of 09/04/2025 with diagnoses that included schizoaffective disorder, bipolar disorder and schizophrenia. Further review of the record revealed Resident #1 was court committed to the facility. Review of the admission Minimum Data Set (MDS) assessment dated [DATE] revealed Resident #1 had a Brief Interview for Mental Status (BIMS) score of 15 which indicated Resident #1 had intact cognition for daily decision making. Review of the care plan dated 09/04/2025 revealed Resident #1 had a potential for elopement. Further review of the care plan revealed interventions for visual checks for resident's location every 1 hour, provide diversional activities as needed and to redirect resident as needed. Review of the Wander Data Collection Tool dated 09/05/2025 revealed Resident #1 wandered about the facility and he voiced that he wanted to go home. Resident #1 was placed on every hour census and Resident #1 was assessed as a wander/elopement risk. Review of the Incident/Accident Report dated 09/12/2025 at 7:30 a.m. revealed S3Maintenance Supervisor called the facility and informed S5Licensed Practical Nurse (LPN) that Resident #1 was sitting in between a gas station and the local sheriff's office. Resident #1 reported he threw his belongings over the fence, then climbed over the fence and walked to a local store. S5LPN and S6Certified Nursing Assistant (CNA) immediately went to retrieve Resident #1 in the facility van. Resident #1 was unwilling to be transported in the facility van, but allowed the local Sherriff's officer to transport him back to the facility. Resident #1 did not have any injuries. On 09/22/2025 at 9:00 a.m. observation of the video surveillance with S1Administrator and S2Assistant Director of Nurses (ADON) revealed on 09/12/2025 at 1:55 a.m. S8LPN opened Resident #1's door. Further review of the video surveillance revealed on 09/12/2025 at 2:15 a.m. Resident #1 came out of his room, closed the door behind him entered the code to the exit door and left the building. S1Administator and S2ADON confirmed the last time a staff member saw Resident #1 was on 09/12/2025 at 1:55 a.m. On 09/22/2025 at 9:00 a.m. during observation of the video surveillance, S1Administrator and S2ADON confirmed on 09/12/2025 at 1:55 a.m. was the last time a staff member saw Resident #1. Further interview with S1Administrator and S2ADON confirmed Resident #1 was not monitored every hour for elopement as ordered.Review of the nurses notes dated 09/12/2025 revealed at approximately 7:30 a.m. S3Maintenance Supervisor called the facility to report that a resident was at a gas station. S5LPN and S6CNA left the facility in the van to pick up the resident. Resident #1 refused to get into the facility van so the local Sheriff's department transported Resident #1 back to the facility. Resident #1 arrived back to the facility at approximately 7:45 a.m.On 09/22/2025 at 10:10 a.m. interview with S13LPN revealed she worked on 09/12/2025 from 7:00 a.m. - 7:00 p.m. and received report from S7LPN. S13LPN further revealed when she received report from S7LPN she was not aware that Resident #1 was not in the building. On 09/22/2025 at 2:10 p.m. phone interview with S3Maintenance Supervisor revealed he was at a gas about 5 miles from the facility and saw Resident #1 sitting and smoking a cigarette. S3Maintenance Supervisor revealed he called the facility and told S5LPN that Resident #1 was at the gas station. On 09/23/2025 at 9:00 a.m. a phone interview with S7LPN that was responsible for Resident #1's care on 09/11/2025 from 7:00 p.m. - 7:00 a.m. revealed Resident #1 took his nighttime medications about 7:15 p.m. S7LPN revealed she got busy with other residents and didn't monitor Resident #1's location every hour as ordered. Multiple attempts were made by the surveyor during the survey to contact S24CNA on 09/22/2025 at 2:35 p.m. and 5:30 p.m., 09/23/2025 at 3:26 p.m., and 09/24/2025 at 9:55 a.m. All attempts to call S24CNA were unsuccessful. S24CNA was responsible for the care of Resident #1 on 09/11/2025 on the 11:00 p.m. - 7:00 a.m. shift when Resident #1 eloped from the facility. On 09/23/2025 at 10:09 a.m. interviews with S1Administrator and S2ADON confirmed they were unaware that Resident #1 had the code to the exit door and they were unaware the staff were not visually checking Resident #1's location as ordered. On 09/24/2025 at 10:20 a.m. interview with S4Director of Nursing (DON) revealed she was not aware that the resident or any resident had the code to the exit doors and she was unaware that the staff were not making every 1 hour visualization rounds on Resident #1 prior to this incident. S4DON further confirmed Resident #1 was not monitored every hour as ordered and as stated in the careplan. During the survey, it was determined the facility had implemented the following corrective actions to correct the deficient practice prior to entering the facility as evidenced by onsite observations, interviews and record reviews.The facility implemented the following actions with a completion date of 09/16/2025.1. To establish a complete baseline, the ADON did a check for all admitted residents on 09/12/2025 at 7:30 a.m. Fifty-three of the 55 residents were present. 1 resident was inpatient at the local hospital and 1 eloped but was now with staff enroute back to the facility. 2. Resident #1 was placed 1:1 with staff upon return to the facility on [DATE] at 7:45 a.m. until departure at 11:36 a.m.3. The ADON counseled all CNAs and Nurses on 11p-7a shift for their lack of supervision of residents and excessive break time and provided all CNAs and Nurses with a disciplinary write up on 09/12/2025. The ADON and Maintenance Supervisor assessed all exit doors of the building to ensure they were locked and the codes were functioning properly. Codes to the exit doors were updated on 09/12/2025 at approximately 8:00 a.m. 4. The DON inserviced all CNAs and Nurses on 09/12/2025 - 09/16/2025 (all prior to returning to work). At least one CNA must remain on the hall at all times for proper supervision of residents. 5. The DON inserviced all CNAs and Nurses on importance of attentive supervision (every 2 hours rounding during assigned shift), as well as required rounding at each shift change to ensure all residents are safe and accounted for. Inservicing took place from 09/12/2025 - 09/16/2025. All staff was inserviced prior to returning to work. 6. The DON inserviced all staff that door code exits were changed at approximately 8:00 a.m. on 09/12/2025 and the new codes must not be given out to residents or visitors. Inservice also stated that any resident who wished to go outside must be supervised by staff. Inservice took place from 09/12/2025 - 09/16/2025. All staff was inserviced prior to returning to work. 7. To verify understanding of all inservices an elopement questionnaire was developed and administered by DON and ADON and was completed by all nurses and CNAs between 09/12/2025 - 09/16/2025. (All staff inserviced prior to returning to work) 8. On 09/12/2025 all residents were reassessed by MDS and Clinical Care Coordinator (CCC) nurse for baseline to determine any other risk for elopement.9. 09/12/2025 all residents who require every 1 hour visualization are identified by a task on the computer, ordered on Medication Administration Record (MAR), signage above assigned bed, closet care plan and a list posted by the time clock. 10. A construction company was notified by the Administrator that the fence needed improvements at the facility on 09/12/2025.11. A construction company repaired the fence on 09/16/2025.Review of the Quality Assurance Performance Improvement (QAPI) records revealed the following:The DON or ADON will monitor camera footage 3 times a week at random to ensure that CNAs and nurses are not taking excessive break times and that at least one CNA remains on each hall at all times. This monitor will be completed at random 3 times a week for 2 weeks and then 1 time a week for 4 weeks or until compliance is met. Any noncompliance will be addressed. The CNAs and LPNs will rotate every 2 hour rounds through the facility so that all residents have a visual check every 1 hour by staff. CNAs will round on odd hours and nurses will round on even hours. These forms will be turned into the DON and ADON to ensure that this implementation is being followed. Rounding will be completed every 1 hour on all residents for 2 weeks and then will continue on all residents who have a every 1 hour monitor order for 4 weeks but may continue until compliance is met. Residents identified for every 1 hour monitoring are identified by signage above their bed, listed on closet care plan, order in Kiosk for CNAs, order in the computer for nurses, as well as a list by the time clock. Any noncompliance will be addressed. The DON and ADON will visualize rounds with CNAs and LPNs at random times throughout the week to ensure compliance either by in person or reviewing camera footage. This monitor will be completed 3 times a week at random for no less than 6 weeks but may continue weekly until compliance is reached. Any noncompliance will be addressed. An Elopement Questionnaire will be completed with 2 CNAs and 1 nurse at random by the DON or ADON 3 times a week for 2 weeks and then 1 time a week for 4 weeks or until compliance is met. Any noncompliance will be addressed.Validation of Plan of Removal:Review of the Incident log from 05/01/2025 - 09/22/2025 revealed no incidents related to elopement. Review of the census sheet revealed on 09/12/2025 all 53 of the 55 residents were located at the facility. One resident was in a local hospital and one was Resident #1 whom had eloped. Review of the CNA flowsheet dated 09/12/2025 revealed Resident #1 was one on one from 7:45 a.m. until 11:36 a.m.Review of the statement written by S2ADON revealed all exit doors were checked for proper functioning. During the survey the exit doors were functioning properly and were locked. Review of the elopement risk assessments were noted for all residents on 09/12/2025.Review of the disciplinary action forms dated 09/12/2025 the CNAs and nurses that worked 09/12/2025 from 11:00 p.m. - 7:00 a.m. were counseled due to the lack of supervision of residents. Review of the inservice training records from 09/12/2025 - 09/16/2025 revealed in part: -09/12/2025 - 09/16/2025 to CNAs and nurses by S4DON - At least one CNA must remain on the hall at all times for proper supervision of residents. - 09/12/2025 - 09/16/2025 to CNAs and nurses by S4DON - On the importance of attentive supervision (Every 2 hours rounding during assigned shift), as well as required rounding at each shift change to ensure all residents are safe and accounted for. -09/12/2025 - 09/16/2025 to all staff by S4DON - The door codes exits were changed at approximately 8:00 a.m. on 09/12/2025 and the new codes must not be given out to residents or visitors. Inservice also stated that any resident who wished to go outside must be supervised by staff. Review of the facility's QA meeting notes revealed a meeting was held on 09/12/2025 regarding Resident #1's elopement. Review of the monitoring sheets revealed the DON or ADON monitored camera footage 3 times a week at random to ensure that CNAs and nurses were not taking excessive break times and that at least one CNA remained on each hall at all times. Review of the monitoring sheets revealed the CNAs and LPNs rotated every 2 hour rounds through the facility so that all residents have a visual check every 1 hour by staff. CNAs rounded on odd hours and nurses rounded on even hours. Signage was noted above their bed, listed on closet care plan, ordered in the Kiosk for CNAs, ordered in the computer for nurses, as well as a list by time clock was observed. Review of the monitoring sheets revealed the DON and ADON visualized rounds with CNAs and LPNs at random times throughout the week to ensure compliance either by in person or reviewing camera footage. Review of the Elopement Questionnaires revealed they were completed by CNAs and nurses at random by DON or ADON.Review of the invoice from the construction company that repaired the fence on 09/16/2025 revealed the fence was repaired. During the survey observation of the fence revealed no issues were noted. On 09/22/2025 at 9:20 a.m. interview with S9Housekeeping and S10Housekeeping revealed they were inserviced on not to give the code to the doors to anyone, watch for residents that seem like they are trying to get out, no one should be outside without staff. They were aware of the 2 residents that were at risk for elopement. On 09/22/2025 from 9:30 a.m. - 2:30 p.m. and on 09/23/2025 from 8:20 a.m. - 3:45 p.m. interviews with S6CNA, S11CNA, S12CNA, S13LPN, S14LPN, S15LPN, S16CNA, S17CNA, S19CNA, S20CNA, S21CNA, S22CNA, and S23CNA revealed they have recently been inserviced on not giving the door codes to anyone and to watch residents closely for elopement. The staff revealed they were aware that Resident #1 was at risk for elopement prior to his elopement and they were informed to watch him every hour. They document the every 1 hour checks in the computer system and on a form at the nurses station. A closet careplan was located in the closet that tells them all of the help each resident needs and what they are at risk for. Further interview revealed they were not aware that Resident #1 had the code to the door prior to the incident. Observation of the outside fence with S1Administrator on 09/22/2025 at 9:50 a.m. revealed the fence was in good repair. Observation on 09/22/2025 at 8:30 a.m. revealed no residents were observed outside of the building. Observations on 09/22/2025 at 8:45 a.m. and 12:10 p.m. revealed staff were outside in the secured area monitoring the residents. Observations on 09/23/2025 at 8:45 a.m., 12:45 p.m. and at 2:45 p.m. revealed staff were outside in the secured area monitoring the residents. Observation of 09/24/2025 at 8:10 a.m. no residents were observed outside of the building.Observation on 09/24/2025 at 8:45 a.m. revealed staff were outside in the secured area monitoring the residents.
Jan 2025
6 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected 1 resident
Based on observations and interviews, the facility failed to maintain a safe, clean, comfortable and homelike environment for 5 (#1, #6, #14, #19 and #33) of 5 residents rooms observed. The failed pra...
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Based on observations and interviews, the facility failed to maintain a safe, clean, comfortable and homelike environment for 5 (#1, #6, #14, #19 and #33) of 5 residents rooms observed. The failed practice was evidenced by residents' air/heating units needed cleaning.
Findings:
Resident #1
Observations of the air/heating unit on 01/06/2025 at 10:41 a.m., and on 01/07/2025 at 8:28 a.m. located in resident #1's room revealed a buildup of dust and a black substance was observed on the air/heating unit vents.
Resident #6
Observations of the air/heating unit on 01/06/2025 at 11:30 a.m., and on 01/07/2025 at 8:40 a.m. located in resident #6's room revealed dirt, dust and a black substance was observed on the air/heating unit vents.
Resident #19
Observations of the air/heating unit on 01/06/2025 at 10:29 a.m., and on 01/07/2025 at 8:20 a.m. located in resident #19's room revealed a black substance was observed on the air/heating unit vents.
On 01/07/2025 at 8:55 a.m. observation/interview was conducted with S1Administrator. S1Administrator confirmed resident #1, #6, and #19's air/heating units needed to be cleaned.
Resident #33
Observation of the air/heating unit in resident #33's room on 01/06/2025 at 11:50 a.m.
revealed a black substance inside the the vent and a dirt buildup surrounding the air conditioner vent.
Resident # 14
Observation of the air/heating unit in resident #14's room on 01/06/2025 at 9:30 a.m. revealed a buildup of dust inside and outside of the air conditioner vent.
On 01/07/2025 at 8:55 a.m. observation/interview was conducted with S1Administrator. S1Administrator confirmed resident #33 and #14's air/heating units needed to be cleaned.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Assessments
(Tag F0636)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to conduct a comprehensive and accurate assessment of each resident'...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interviews and record reviews, the facility failed to conduct a comprehensive and accurate assessment of each resident's functional capacity by failing to ensure the Minimum Data Set (MDS) Assessment was accurate for 1 (#32) of 2 (#5, and #32) residents reviewed for restraints.
Findings:
Review of the medical record of resident #32 revealed he had diagnoses which included mood disorder, difficulty walking, muscle wasting and atrophy, seizures and severe intellectual disabilities.
On 01/06/2025 at 9:30 a.m., and on 01/07/2025 at 10:10 a.m., resident #32 was observed in a geri-chair with a lap tray.
Review of the Pre-Restraining assessment summary dated 11/19/2024 indicated the resident could remove the lap tray from the geri-chair.
On 01/07/2025 at 12:40 p.m., interview with S4MDS Nurse revealed the facility did not consider the lap tray to be a restraint because resident #32 could remove the lap tray. On 01/07/2025 at 12:40 p.m. S4MDS prompted resident #32 to remove his lap tray, but the resident was unable to remove the lap tray.
Review of the Quarterly MDS assessment dated [DATE] revealed it was not coded accurately to indicate that a restraint was used for resident #32.
On 01/07/2025 at 12:50 p.m., interview with S3Licensed Practical Nurse (LPN) revealed resident #32 was unable to remove the lap tray from the geri-chair.
On 01/07/2025 at 1:00 p.m, interviews with S5Certified Nursing Assistant (CNA) and S6CNA revealed resident #32 was unable to remove the lap tray from the geri-chair.
On 01/08/2025 at 9:20 a.m., interview with S4MDS Nurse confirmed the MDS assessment did not accurately identify the use of a lap tray as a restraint for resident #32.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations, and interview the facility failed to implement a comprehensive person-centered care plan f...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review, observations, and interview the facility failed to implement a comprehensive person-centered care plan for 1 (#15) of 2 (#13, and #15) residents reviewed for falls. The facility failed to ensure resident #15 had a fall mat in place beside his bed per the physician orders and in accordance with his plan of care.
Record review revealed resident #15 was admitted to the facility on [DATE]. Resident #15's diagnoses included muscle wasting and atrophy multiple sites, other abnormalities of gait and mobility, unsteadiness on feet, paranoid schizophrenia, delusional disorders, manic episode severe with psychotic symptoms, generalized anxiety disorder, insomnia, and major depressive disorder.
Review of quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed a Brief Interview for Mental Status (BIMS) score 9 which indicated moderate cognitive impairment. Resident #15 was unable to ambulate and used manual wheelchair for locomotion. Further review revealed resident#15 required partial/moderate assistance with toileting, showers/bathing, dressing, and transfers. Resident #15 was frequently incontinent of bladder, and always incontinent of bowel.
Review of active January 2025 physician orders revealed an order for a fall mat to open side of bed every shift (order start date 07/24/2024) and high risk for falls: resident is on the falling star program.
Review of active care plans revealed resident #15 was at high risk for falls. An intervention included for a mat placed to open side of bed.
On 01/06/2025 at 1:02 p.m., an observation of resident #15 revealed he was asleep lying in bed. The bed was in the lowest position. The right side of the bed was positioned against the wall. There was no fall mat noted on the floor on the left side of his bed.
On 01/07/2025 at 11:40 a.m. an observation of resident #15 revealed he was asleep lying in bed. The bed was in the lowest position. The right side of the bed was positioned against the wall. There was no fall mat noted on the left side of his bed. Further observation revealed there was a blue fall mat lying on the floor underneath resident #15's bed.
On 01/07/2025 at 11:56 a.m., an observation of resident #15 with S2Director of Nursing (DON) revealed resident #15 was asleep lying in bed. There was no fall mat on the left side of his bed. There was a blue fall mat lying on the floor underneath resident #15's bed. S2DON confirmed the fall mat should be positioned on the left side of resident # 15's bed according to the physician order and care plan.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
Based on observations and interview, the facility failed to ensure the resident's environment remained as free of accident hazards as possible by failing to ensure resident rooms maintained a water te...
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Based on observations and interview, the facility failed to ensure the resident's environment remained as free of accident hazards as possible by failing to ensure resident rooms maintained a water temperature of less than 120 degrees Fahrenheit for 1 (#6) of 1 residents reviewed for accident hazards.
Findings:
On 01/06/2025 at 11:20 a.m. an observation of the water temperature in resident #6's bathroom sink revealed the hot water temperature was 127.6 degrees Fahrenheit.
On 01/06/2024 at 12:17 p.m. observation of the water temperature in resident #6's bathroom sink with S1Administrator and S7Maintenance Supervisor, using the facility's thermometer, revealed the water temperature was 127.7 degrees Fahrenheit. S1Administrator confirmed the hot water temperature was too hot and should not be greater than 120 degrees Fahrenheit.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0604
(Tag F0604)
Could have caused harm · This affected multiple residents
Based on observations, record review and interviews, the facility failed to ensure residents were free from physical restraints that were not required to treat a resident's medical symptoms for 1 (#32...
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Based on observations, record review and interviews, the facility failed to ensure residents were free from physical restraints that were not required to treat a resident's medical symptoms for 1 (#32) of 2 (#5, and #32) residents reviewed for restraint use.
Findings:
Review of the medical record for resident #32 revealed he had diagnoses which included mood disorder, difficulty walking, muscle wasting and atrophy, seizures and severe intellectual disabilities.
On 01/06/2025 at 9:30 a.m. and on 01/07/2025 at 10:10 a.m., resident #32 was observed in a geri-chair with a lap tray.
Review of the Pre-Restraining assessment summary dated 11/19/2024 indicated resident #32 could remove the lap tray from the geri-chair.
On 01/07/2025 at 12:40 p.m., interview with S4Minimum Data Set (MDS) Nurse revealed the facility did not consider the lap tray to be a restraint because resident #32 could remove the tray. On 01/07/2025 at 12:40 p.m., S4MDS prompted resident #32 to remove his lap tray. The resident was unable to remove the lap tray.
On 01/07/2025 at 12:50 p.m., interview with S3Licensed Practical Nurse (LPN) revealed resident #32 was unable to remove the lap tray from the geri-chair
On 01/07/2025 at 1:00 p.m., interviews with S5Certified Nursing Assistant (CNA) and S6CNA revealed resident #32 was unable to remove the lap tray from the geri-chair.
On 01/08/2025 at 9:20 a.m., interview with S4MDS Nurse confirmed the geri-chair with a lap tray was a restraint for resident #32.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected multiple residents
Resident #11
Record review revealed resident #11 was admitted to the facility 03/18/2011. Resident #11 diagnoses included paranoid schizophrenia, delusional disorders, manic episode severe with psycho...
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Resident #11
Record review revealed resident #11 was admitted to the facility 03/18/2011. Resident #11 diagnoses included paranoid schizophrenia, delusional disorders, manic episode severe with psychotic symptoms, generalized anxiety disorder, insomnia, and major depressive disorder.
Review of the January 2025 Physician's Orders included the following psychotropic medications: Abilify 30 mg tablet give one tablet orally at bedtime, Citalopram Hydrobromide 10 mg tablet give 1 tablet orally one time a day, Quetiapine Fumarate 400 mg give 1 tablet orally bid, Lorazepam 0.5 mg tablet give 1 tablet orally three times a day (tid).
Review of the Pharmaceutical Consultant Report Psychoactive Gradual Dose Reduction letter dated 06/13/2024 revealed a gradual dose reduction was requested for the following medications: Seroquel (Quetiapine Fumarate) 400 mg bid, Abilify 30 mg hs, Celexa (Citalopram Hydrobromide)10 mg daily, and Ativan (Lorazepam) 0.5 mg tid. The physician documented a dose reduction was not appropriate and minimal effective dose. Further review revealed the physician failed to provide a handwritten valid clinical rationale as justification for not reducing the psychotropic medications.
On 01/08/2025 at 1:50 p.m., an interview with S2DON confirmed the physician did not document a handwritten rationale as to why resident #11 's psychotropic medications were not reduced on the gradual dose reduction letter.
Resident #15
Record review revealed resident #15 was admitted to the facility 07/25/2016. Resident #15's diagnoses included paranoid schizophrenia, insomnia, restlessness and agitation, and generalized anxiety disorder.
Review of the January 2025 Physician's Orders included the following psychotropic medications: Risperidone 2 mg tablet give 1 tablet orally one time a day, Risperidone 3 mg tablet give 1 tablet orally at bedtime, and Lorazepam 0.5 mg tablet give 1 tablet orally bid.
Review of the Pharmaceutical Consultant Report Psychoactive Gradual Dose Reduction letter dated 06/13/2024 revealed a gradual dose reduction was requested for the following medications: Risperdal (Risperidone) 2 mg every day and 3 mg every hs, and Ativan (Lorazepam) 0.5 mg bid. The physician documented a dose reduction was not appropriate and minimal effective dose. Further review revealed the physician failed to provide a handwritten valid clinical rationale as justification for not reducing a psychotropic medication.
On 01/08/2025 at 1:50 p.m., an interview with S2DON confirmed the physician did not document a handwritten rationale as to why resident #15 's psychotropic medications were not reduced on the gradual dose reduction letter.
Based on record reviews and interviews, the facility failed to ensure resident's drug regimens were free from unnecessary psychotropic medications for 5 (#2, #11, #14, #15, and #33) of 5 residents reviewed for unnecessary medications.
Findings:
Resident #2
Review of resident #2's record revealed an admission date of 08/07/2023 with diagnoses including paranoid schizophrenia, major depressive disorder, acute respiratory failure, other specified extrapyramidal and movement disorders, other psychotic disorder not due to a substance or known physiological condition.
Review of resident #2's January 2025 Physician's Orders revealed an order dated 03/15/2024 for Escitalopram Oxalate tab 10 milligrams (mg) give 1 tablet by mouth 1 time a day and Olanzapine tab 10 mg give 1 tablet by mouth 2 times a day (bid).
Review of the Pharmaceutical Consultant Report dated 06/13/2024 for resident #2 revealed the pharmacist recommended a gradual dose reduction for Zyprexa (Olanzapine)10 mg bid and Lexapro (Escitalopram Oxalate) 10 mg every day. Further review revealed the physician documented a dose reduction was not appropriate and resident was on the minimal effective dose, but the physician did not provide a handwritten rationale to justify for not reducing the psychoactive medications.
On 01/08/2025 at 1:50 p.m., an interview with S2Director of Nursing (DON) confirmed the physician did not document a handwritten rationale as to why resident #2 's psychotropic medications were not reduced on the gradual dose reduction letter.
Resident #14
Review of resident #14's record revealed an admission date of 12/03/2010 with diagnoses including schizoaffective disorder bipolar type, dementia in other disease classified elsewhere with behavioral disturbance, pseudobulbar affect, bipolar disorder, major depressive disorder, and generalized anxiety disorder.
Review of resident #14's January 2025 Physician's Orders revealed the following:
04/25/2022- Trazodone Hydrochloride 100 mg give 1 tablet orally at bedtime (hs),
03/11/2012- Geodon Oral Capsule 80 mg give 2 tablet by mouth one time a day,
04/09/2019- Lorazepam Oral Tablet 1 mg give 1 tablet by mouth two times a day; and
09/27/2012- Zoloft Oral Tablet 100 mg give 1 tablet by mouth one time a day.
Review of the Pharmaceutical Consultant Report dated 06/13/2024 for resident #14 revealed the pharmacist recommended a gradual dose reduction for Geodon 160 mg every night, Zoloft 100 mg every day, Ativan (Lorazepam) 1 mg bid, and Trazadone 100 mg at hs. Further review revealed the physician documented a dose reduction was not appropriate and the resident was on the minimal effective dose, but the physician did not provide a handwritten rationale to justify for not reducing the psychoactive medications.
On 01/08/2025 at 1:50 p.m., an interview with S2DON confirmed the physician did not document a handwritten rationale as to why resident #14 's psychotropic medications were not reduced on the gradual dose reduction letter.
Resident #33
Review of resident #33's record revealed an admission date of 11/21/2019 with diagnoses including dementia in other diseases classified elsewhere mild with other behavioral disturbance, dementia in other disease unspecified severity without behavioral disturbance, psychotic disturbance, mood disturbance, anxiety, psychotic disorder with delusions due to known phsyiological condition, schizophrenia, Alzheimer's disease, and delusional disorders.
Review of resident #33's January 2025 Physician's Orders revealed an order dated 07/01/2024 for Olanzapine oral tablet 10 mg give 1 tablet by mouth at bedtime related to delusional disorders.
Review of resident #33's Pharmaceutical Consultant Report letter dated 06/13/2024 revealed the pharmacist recommended a gradual dose reduction for Zyprexa (Olanzapine) 10 mg at hs. Further review revealed the physician documented a dose reduction was not appropriate and the resident was on the minimal effective dose, but the physician did not provide a handwritten rationale to justify for not reducing the psychoactive medication.
On 01/08/2025 at 1:50 p.m., an interview with S2DON confirmed the physician did not document a handwritten rationale as to why resident #33's psychotropic medications were not reduced on the gradual dose reduction letter.
Oct 2024
1 deficiency
1 Harm
SERIOUS
(G)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Actual Harm - a resident was hurt due to facility failures
Free from Abuse/Neglect
(Tag F0600)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observations and interviews, the facility failed to protect the resident's right to be free from physic...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observations and interviews, the facility failed to protect the resident's right to be free from physical abuse by another resident for 1 (#1) of 3 (#1, #2, and #3) sampled residents. The facility failed to protect resident #1 from physical abuse by resident #2.
The deficient practice resulted in an actual harm for resident #1 on 10/05/2024 at 6:37 p.m. when resident #1 sustained injuries to the right and left side of his face from resident #2. Resident #1 was sitting outside when he was hit by resident #2 with an object across the left side of his face. Resident #1 stood up, backed away, raised his hands and attempted to walk away from resident #2. At this time, resident #2 hit resident #1 on the right side of the face. The sheriff's department was notified and came to the facility to start an investigation. Resident #1 was sent to a local hospital for evaluation and resident #2 was sent to a hospital for evaluation and treatment.
The facility implemented corrective actions which were completed prior to the State Agency's investigation, thus it was determined to be a Past Noncompliance citation. The completion date was 10/07/2024.
Findings:
Review of the facility's Abuse/Neglect Policy Revision #12 - dated 12/11/2018 revealed the facility will not condone any form of resident abuse or neglect. Each resident residing in this facility has the right to be free from verbal, sexual, mental and physical abuse, including corporal punishment and involuntary seclusion, and use of photographs or recordings in any manner that would demean or humiliate a resident(s). Residents must not be subjected to abuse by anyone, including, but not limited to, facility staff, other residents, consultants or volunteers, staff of other agencies, serving the resident, family members or legal guardians, friends or other individuals. Each resident also has the right to be free from mistreatment, neglect and misappropriation of property.
Resident #1
Review of the medical record for resident #1 revealed an admission date of 03/20/2015 with diagnoses of type 2 diabetes mellitus, syncope and collapse, altered mental status, schizoaffective disorder depressive type, mood disorder, dementia, and unspecified psychosis.
Review of the quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed resident #1 had a Brief Interview for Mental Status (BIMS) of 9 indicating the resident had moderate cognitive impairment for daily decision making. Further review of the MDS revealed the resident required supervision with one person physical assistance with bed mobility and transfers. Resident #1 did not exhibit any behaviors towards others, hallucinations, or delusions.
Review of the physician's progress noted dated 10/01/2024 revealed the resident had schizoaffective disorder depressive type. Further review of the progress note revealed there was no reports of increased behaviors.
Review of the hospital notes dated 10/05/2024 revealed resident #1 was diagnosed with an abrasion of the skin, and multiple skin tears. Review of the Computed Tomography (CT) of the maxillofacial report dated 10/05/2024 revealed no evidence of acute fractures.
Review of the xray of the facial bones dated 10/11/2024 revealed no obvious orbital or zygomatic fractures were identified. Review of the xray of the mandible dated 10/11/2024 revealed no obvious acute displaced fracture or dislocation.
On 10/21/2024 at 1:00 p.m., an interview with resident #1 revealed he was sitting outside in a chair by himself and resident #2 came up to him and hit him with something in the face two times. Resident #1 denied having an argument or a conversation with resident #2 prior to the incident. Resident #1 revealed he and resident #2 were outside smoking earlier on 10/05/2024 and they said hello to each other. Resident #1 revealed he had not had any altercations with resident #2 before. At this time, an observation of resident #1 revealed he did not have any open areas, bruising or swelling on his face.
Resident #2
Review of the medical record for resident #2 revealed an admission date of 01/11/2024 with diagnoses including alcohol use, major depression severe with psychotic symptoms, anxiety, and major depressive disorder. Resident #2 was discharged to the community on 10/06/2024.
Review of the quarterly MDS assessment dated [DATE] revealed resident #2 had a BIMS score of 15 which indicated the resident was cognitively intact for daily decision making. Resident #2 did not exhibit any behaviors towards others, hallucinations, or delusions. Resident #2 required supervision with one person physical assist with bed mobility and transfers.
Review of the Incident Report dated 10/05/2024 at 7:10 p.m. revealed resident #1 ambulated to the nurses station bleeding from under his right eye and the bridge on the right side of his nose. A tennis ball sized raised area was noted to resident #1's left lower jaw. Resident #1 stated that skinny person hit me and he needs to go to the mental institution. Each resident was placed on 1:1 with staff. Facial areas cleansed and left open to air. No further bleeding.
Review of the Incident Report dated 10/05/2024 at 7:42 p.m. revealed resident #1 had reported to nurses station with facial trauma stating that he had been hit outside. This nurse reported to men's patio to conduct investigation where resident #2 was found sitting in a chair and admitted to the assault. Resident #2 stated I hit that m------ f------ with my fist two times and you can call the law I do not give a f---. Resident #2 was placed on 1:1 observation and assessed for injury.
Review of the facility's Investigative Report dated 10/05/2024 at approximately 7:00 p.m. revealed, S5Licensed Practical Nurse (LPN) reported to S2Director of Nursing (DON) that there had been a resident to resident incident. S2DON notified S3Assistant Director of Nursing (ADON) and S1Administrator. S3ADON arrived to the facility at approximately 7:15 p.m. Resident #2 was in his room with S7Cerfified Nursing Assistant (CNA) sitting 1:1. Resident #1 was in the dayroom with a S8CNA sitting upright in a chair awake and alert. S3ADON reviewed the camera footage and at 5:55 p.m. resident #2 and resident #1 were both witnessed by S6CNA sitting near one another on the men's patio during a supervised smoke break. There was no indication that the two may be quarreling. Resident #2 was pleasant and chatting with the staff. Resident #2 was last seen by S6CNA at 6:30 p.m. sitting at a table in the dining room. Camera footage confirms this and shows resident #2 then ambulated to the men's patio where he sat until the incident began at 6:36 p.m. Resident #1 was seen by staff ambulating throughout facility and grounds from 6:00 p.m. - 6:36 p.m. when the incident began. There was no event leading up to the incident. It was seemingly unprovoked. On the men's patio, resident #2 was sitting in a chair, sees resident #1 walk from behind the building and sit down in a chair more than 20 feet away. It does not appear that any words were exchanged at this time. Resident #2 goes inside the building and returned back to the men's patio at 6:37:17 p.m. with a long round object in his right hand and walks directly up to resident #1 who remains seated, and appears to be exchanging words. At 6:37:32 p.m., resident #2 strikes resident #1 with the object across his left face. Resident #1 stands up, backs away, raises hands and attempts to walk away. At 6:37:41 p.m., resident #2 strikes resident #1 again, this time across the right face. Resident #1 continues to try to walk away while resident #2 appears to be shouting at him while holding the object in his right hand in a threatening manner. At 6:38:04 p.m., resident #2 walked back into building to his room. At this time, resident #1 ambulated to a chair on the men's patio and sits down for approximately 2 minutes. Resident #1 then ambulated inside of facility through the back breeze way and ambulated to the nurses station at 6:44 p.m. to self-report incident. Resident #1 complained of pain to the right maxilla and left mandible. There is a superficial laceration over the right maxilla and [NAME] of nose. There is some mild soft tissue swelling to the right maxilla and moderate bruising noted to the right maxilla. There is significant soft tissue swelling noted over the left mandible. Areas were cleansed and patted dry. At 6:57 p.m. S5LPN located resident #2 on the men's patio to begin an investigation. Resident #2 was immediately placed on 1:1 supervision. The physician was notified of the incident. New orders were obtained to send resident #1 to the emergency room for evaluation and treatment and the local Sherriff's department was notified of the incident by S3ADON.
Review of the nurses notes dated 10/05/2024 at approximately 6:45 p.m. revealed resident #1 was standing in front of the nurses station. The nurse looked up and saw resident, noted facial bleeding and a tennis ball sized raised area to left cheek, facial area cleansed per nursing home protocol and then noted area under his right eye that measured approximately 3 and a half centimeters and right side bridge of nose that measured approximately 3 centimeters, resident states pain is a 5 on the pain scale of 1 to 10.
Review of the nurses notes dated 10/05/2024 at 8:05 p.m. revealed resident #2 stated that peer (referring to resident #1) was walking around with clinched fists stating I am gonna kill someone and he said I walked up to him (referring to resident #1) and hit him in the face with my fist two times.
On 10/21/2024 at 11:45 a.m., review of the video recording with S1Administrator revealed resident #2 was seen sitting outside on 10/05/2024 at 6:36 p.m. with two other residents on the patio. Resident #1 walked from the side of the building, resident #2 saw resident #1 and he walked inside the building and came back outside to the patio at 6:37 p.m. with a long round object. At 6:37 p.m., resident #2 walked to the area in which resident #1 was sitting and resident #2 hit resident #1 on the left side of the face with the long round object. Resident #1 stood up and tried to walk away. On 10/05/2024 at 6:37 p.m., resident #2 struck resident #1 across the right side of the face. Further review of the video recording revealed at 6:38 p.m. resident #2 walked inside and resident #1 sat in a chair on the back patio. At 6:44 p.m., resident #1 went inside the building to the nurses station.
On 10/22/2024 at 3:16 p.m., interview with S5LPN revealed she didn't know anything about an altercation between resident #1 and resident #2 on 10/05/2024 until resident #1 came to the nurses' station and informed her that the skinny guy hit him. S5LPN revealed she found out that resident #2 was the person that hit resident #1. She found resident #2 on the patio and he told her that he hit resident #1. S5LPN revealed resident #2 was immediately placed on 1:1 observation. The Administrative staff and physician were notified. The ambulance was notified to transport resident #1 to the emergency department. S5LPN revealed the Sheriff's department was notified and they came and escorted resident #2 out of the building to the emergency department for evaluation.
On 10/28/2024 at 10:15 a.m., interview with S2DON confirmed resident #2 hit resident #1 two times with a long object causing facial injuries. The Sherriff's department transported resident #2 to the emergency room for evaluation and treatment. Resident #1 was transported by ambulance to the emergency department for evaluation and treatment.
During the survey, in-service records and Quality Assurance (QA) monitoring records were reviewed and it was determined that the facility had implemented the following corrective actions to correct the deficient practice prior to entering the facility.
The facility implemented the following actions with a completion date of 10/07/2024.
1. Resident #1 was placed one on one with a nurse at the nurses' station.
2. Resident #2 was placed one on one with a CNA in his room, no other roommates were in the room at this time.
3. The facility searched for any objects that could be used as a weapon inside the facility and facility outside grounds. (Floor fan rod and fan removed from resident #2's room)
4. Baseline of safety checks conducted by S3Assistant Director of Nursing (ADON) with all residents in the facility.
5. On 10/05/2024, S2DON and S3ADON interviewed all interviewable residents to ensure they felt safe in the facility.
6. On 10/05/2024, S3ADON assessed all non interviewable residents for evidence of injury or trauma.
7. Monitor initiated on 10/05/2024 for monitoring for any object that can be used as a weapon.
8. Monitor initiated on 10/05/2024 to review a random sample of residents to ensure they feel safe in the facility.
9. Monitor initiated on 10/05/2024 to observe for agitation in a random sample of residents.
10. Monitor initiated on 10/05/2024 to review a random sample of nurses' notes on a random sample of residents for documentation of agitation.
11. On 10/06/2024 resident #2 was discharged from the hospital and was sent home with his family.
12. All staff were inserviced on 10/07/2024 by S3ADON discussing recognizing early intervention of the potentially aggressive residents.
13. On 10/07/2024, S3ADON talked to resident #1 whom indicated he no longer feels fearful.
Review of the Quality Assurance Performance Improvement (QAPI) records revealed the following:
The facility will monitor and interview a random sample of residents to ensure they feel safe in the facility. This monitor will also assess a random sample of non interviewable residents to ensure no evidence of injury or trauma. The monitor will be completed by S2DON or designee at least 3 times a week for 4 weeks, then every month.
A monitor was created to observe for agitation in a random sample of residents. The monitor will be completed by S2DON or designee at least 3 times a week for 4 weeks, then every month.
A monitor was created to review a random sample of nurses' notes on a random sample of residents for documentation of agitation, arguing and fighting. The monitor will be completed by S2DON or designee at least 3 times a week for 4 weeks, then every month.
A monitor was created for each resident's room to be checked for any objects that could be used as a weapon. The monitor will be completed by S2DON or designee one time a week for 4 weeks, then monthly.
Jan 2024
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice for 1 (#3) of 1(#3) r...
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Based on observation, interview, and record review, the facility failed to ensure that residents received treatment and care in accordance with professional standards of practice for 1 (#3) of 1(#3) residents investigated for position and mobility. The facility failed to ensure resident #3 had proper positioning device, foot rest supports for wheelchair, to prevent feet from dangling. Findings:
Review of the record for resident #3 revealed an admission date of 11/28/2007 with following diagnoses: muscle wasting and atrophy and history of falling. Review of the 11/13/2023 quarterly MDS (Minimal Data Set) assessment for resident #3 revealed mobility devices, wheelchair, used daily.
Review of care plan revealed resident #3 was at high risk for falls related to unsteady gait. Falls documented on the following dates: 02/16/2023; 04/23/2023; 05/24/2023 and 07/29/2023. Further review of the care plan for falls revealed approaches included pommel cushion to wheelchair when in wheelchair and lap buddy to wheelchair when in wheelchair.
Review of the January 2024 physician orders for resident #3 revealed the following: high risk for falls; lap buddy to wheelchair for positioning, pommel cushion to chair at all times for positioning.
Observation on 01/29/2024 at 8:45 a.m. revealed resident #3 sitting in wheelchair in his bedroom. Further observation revealed resident #3 feet were dangling from chair approximately 6 inches off the floor. No foot rest supports were observed on the wheelchair.
Interview at this time with S7CNA (Certified Nursing Assistant) confirmed that resident #3's feet were dangling and she was not aware if his wheelchair had any foot rest supports. She reported that she has worked with the resident for about 6 months and had not observed him to have any foot rest supports on the wheelchair.
Observation on 01/29/24 at 1:17 p.m. revealed resident #3 in dining area, and sitting in the wheelchair with his legs dangling. No foot rest supports observed.
Observation on 01/29/2024 at 3:00 p.m. revealed resident #3 in his room; sitting in the wheelchair and his feet were dangling, not touching the floor. Interview with S5CNA at this time confirmed that resident #3 feet were dangling and that she was unaware of any foot rest supports used for resident #3.
Observation on 01/30/2024 at 7:11 a.m. revealed resident #3 in dining area. Resident #3 was observed sitting in the wheelchair with feet dangling, unable to touch the floor.
Observation on 01/30/2024 at 9:00 a.m. revealed resident #3 sitting in wheelchair in his room with feet dangling. Resident #3 was fidgeting and mumbling. S8CNA was observed at this time assisting resident #3 with putting on a shirt.
Interview with S8CNA at this time revealed that she has worked with resident #3 for 5-6 months. S8CNA reported that resident #3 was supposed to have foot supports/rests on the wheelchair but did not attempt to locate at this time.
Observation on 01/31/2024 at 7:50 a.m. of resident #3 revealed sitting up in wheelchair with his feet dangling off the floor; no foot supports in place on the wheelchair.
Interview on 01/31/2024 at 7:55 a.m. with S3Therapy Supervisor revealed that the therapy department provided therapy for resident #3 in 08/2023. He reported that nursing placed resident #3 in the wheelchair. He reported that resident #3 should have foot rest supports in place on the wheelchair to prevent feet from dangling.
Interview on 01/31/2024 at 8:07 a.m. with S4LPN (Licensed Practical Nurse) confirmed that resident #3's feet were dangling and that he should have foot rest supports in place on the wheelchair to prevent his feet from dangling.
Interview on 01/31/2024 at 8:10 a.m. with S2DON (Director of Nursing) confirmed that resident #3's feet were dangling and he should have foot rest supports in place. Surveyor explained that resident #3 has not had foot rest supports in place for the entire survey. It was further explained that 3 CNAs that worked routinely with resident #3 were not aware of foot rest supports ever being used for resident #3 and they did not attempt to notify a nurse or locate any foot rest supports. At this time, S2DON was observed placing foot rest supports on the wheelchair for resident #3.
Dec 2022
1 deficiency
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #202
Review of the medical record revealed the resident was admitted on [DATE] with diagnoses of chronic obstructive pu...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #202
Review of the medical record revealed the resident was admitted on [DATE] with diagnoses of chronic obstructive pulmonary disease, pulmonary embolism and infarction, morbid obesity, atherosclerotic heart disease, congestive heart failure, and supplemental oxygen dependence.
Review of the current physician orders revealed the following orders: 1) oxygen at 3 L (Liters) per minute continuously, utilize portable unit for bathing, toileting, and transport in hallways and common areas and 2) Ipratropium 0.5 mg (milligrams) - albuterol 3 mg/3 milliliters nebulization solution - 1 vial per handheld nebulizer inhalation as needed four times a day when necessary for shortness of breath or wheezing.
Review of the care plan revealed: potential for impaired gas exchange - shortness of breath related to diagnosis of chronic obstructive pulmonary disease, chronic allergies, and shortness of breath. Review of the interventions revealed oxygen at 3 Liters per minute continuously, utilize portable unit for bathing, toileting, and transport in hallways and common areas, change oxygen tubing and humidifier bottle weekly and clean filter, change handheld nebulizer tubing and mask every week.
Review of the Medication Administration Record for November 2022 revealed the resident received a nebulizer treatment on 11/27/2022. Review of the nurses' notes for December 2022 revealed the resident received a nebulizer treatment on 12/01/2022.
Observation on 12/05/2022 at 9:50 a.m. revealed the resident was up in her wheelchair at the nurses' station with portable oxygen at 3L per nasal cannula. The oxygen tubing was not labeled with a date. Observation at 10:00 a.m. of the resident's room revealed there was not a No smoking sign at the entrance of the resident's room and there was an oxygen concentrator in the room with the nasal cannula on the bed. The humidifier bottle and oxygen tubing was not labeled with a date. There was also a mask nebulizer on the bedside table that was not labeled with date.
Observation on 12/06/2022 at 2:00 p.m. and 12/07/2022 at 9:10 a.m. revealed the resident was in her room with her oxygen at 3 L per nasal cannula. The resident's humidifier bottle and oxygen tubing was not labeled with a date.
An interview with S3LPN on 12/07/2022 at 10:30AM confirmed the oxygen tubing, humidifier bottle and nebulizer mask were not labeled with dates.
On 12/07/2022 at 10:35 a.m., an interview with S2DON (Director of Nursing) confirmed the oxygen tubing and humidifier for residents #29, #32, and #202 should be labeled with a date and changed weekly and the nebulizer mask and tubing for resident #202 should be labeled with a date and changed weekly. S2DON further confirmed the No Smoking signs should be posted on residents #32 and #202's doors.
Based on observations, record reviews, and interviews, the facility failed to provide necessary care and services that is in accordance with professional standards of practice for 3 (#29, #32, and #202) of 3 residents reviewed for respiratory care. The facility failed to 1) properly change the humidifier bottle and nasal cannula and label them with the date it was changed for residents #29, #32, and #202 and 2) post No Smoking signs at the entrance to their rooms for residents #32 and #202 per the oxygen administration policy. The facility failed to properly change the nebulizer tubing and mask per the plan of care for resident #202. Findings:
Review of the facility's policy regarding oxygen therapy revealed: While oxygen is in use, No Smoking, signs will be posted at the entrance to the room. Humidifier bottles, cannulas and oxygen tubing will be changed at least once weekly and dated.
Resident #29
Observations of the resident's room on 12/05/2022 at 9:45 a.m., 12/06/2022 at 10:55 a.m., and on 12/07/2022 at 9:20 a.m., revealed the resident's humidifier bottle and oxygen tubing was not labeled with a date.
Review of the resident's medical record revealed he had a diagnosis of Chronic Obstructive Pulmonary Disease and Lung Cancer. He also had an order for oxygen to be administered at 2 liters per minute.
On 12/07/2022 at 10:20 a.m., interview with S4LPN (Licensed Practical Nurse) confirmed the resident's oxygen tubing and humidifier bottle was not labeled with a date.
Resident #32
Observations of resident #32 on 12/05/2022 at 9:50 a.m., on 12/06/2022 at 10:50 a.m., and on 12/07/2022 at 9:00 a.m. revealed the resident's humidifier bottle and oxygen tubing was not labeled with a date and a No smoking sign was not posted near the entrance to the room.
Review of the resident's record revealed he had a diagnosis of lung cancer and an order for oxygen to be administered at 2 liters per minute.
On 12/07/2022 at 10:25 a.m., interview with S3LPN confirmed the oxygen tubing was not dated and a no smoking sign was not posted at the entrance to the room.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated
K - Pattern
L - Widespread
Actual Harm
G - Isolated
H - Pattern
I - Widespread
Potential for Harm
D - Isolated
E - Pattern
F - Widespread
No Harm (Minor)
A - Isolated
B - Pattern
C - Widespread
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
Strengths
- • 44% turnover. Below Louisiana's 48% average. Good staff retention means consistent care.
Concerns
- • Multiple safety concerns identified: 1 life-threatening violation(s), 1 harm violation(s). Review inspection reports carefully.
- • 10 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
- • Grade D (41/100). Below average facility with significant concerns.
Bottom line: Trust Score of 41/100 indicates significant concerns. Thoroughly evaluate alternatives.
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About This Facility
What is Wyatt Manor Nursing And Rehab Ctr, Inc's CMS Rating?
CMS assigns WYATT MANOR NURSING AND REHAB CTR, INC an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Louisiana, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.
How is Wyatt Manor Nursing And Rehab Ctr, Inc Staffed?
CMS rates WYATT MANOR NURSING AND REHAB CTR, INC's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 44%, compared to the Louisiana average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Wyatt Manor Nursing And Rehab Ctr, Inc?
State health inspectors documented 10 deficiencies at WYATT MANOR NURSING AND REHAB CTR, INC during 2022 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 1 that caused actual resident harm, and 8 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates Wyatt Manor Nursing And Rehab Ctr, Inc?
WYATT MANOR NURSING AND REHAB CTR, INC is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility operates independently rather than as part of a larger chain. With 62 certified beds and approximately 55 residents (about 89% occupancy), it is a smaller facility located in JONESBORO, Louisiana.
How Does Wyatt Manor Nursing And Rehab Ctr, Inc Compare to Other Louisiana Nursing Homes?
Compared to the 100 nursing homes in Louisiana, WYATT MANOR NURSING AND REHAB CTR, INC's overall rating (2 stars) is below the state average of 2.4, staff turnover (44%) is near the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.
What Should Families Ask When Visiting Wyatt Manor Nursing And Rehab Ctr, Inc?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the facility's Immediate Jeopardy citations.
Is Wyatt Manor Nursing And Rehab Ctr, Inc Safe?
Based on CMS inspection data, WYATT MANOR NURSING AND REHAB CTR, INC has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Louisiana. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at Wyatt Manor Nursing And Rehab Ctr, Inc Stick Around?
WYATT MANOR NURSING AND REHAB CTR, INC has a staff turnover rate of 44%, which is about average for Louisiana nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Wyatt Manor Nursing And Rehab Ctr, Inc Ever Fined?
WYATT MANOR NURSING AND REHAB CTR, INC has been fined $8,994 across 1 penalty action. This is below the Louisiana average of $33,169. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Wyatt Manor Nursing And Rehab Ctr, Inc on Any Federal Watch List?
WYATT MANOR NURSING AND REHAB CTR, INC is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.