BORDERVIEW REHAB & LIVING CTR
Inspected within the last 6 months. Data reflects current conditions.
BorderView Rehab & Living Center in Van Buren, Maine, has received a Trust Grade of B+, which means it is recommended and above average in quality. It ranks #3 out of 77 facilities in Maine, placing it in the top half, and #2 out of 7 in Aroostook County, indicating only one local option is better. The facility is improving, with reported issues decreasing from 6 in 2024 to 3 in 2025. Staffing is a strength, rated at 4 out of 5 stars, with a turnover rate of 45%, which is slightly better than the state average. Notably, there have been no fines recorded, a positive sign of compliance. However, some concerns exist. During inspections, issues were noted regarding maintenance and cleanliness, including dusty and rusted dining equipment, which raises hygiene concerns. Additionally, the facility failed to complete a required Plan of Correction related to previous deficiencies, suggesting ongoing compliance issues that could affect residents. Overall, while there are solid strengths in staffing and no fines, families should weigh the facility's cleanliness and compliance history carefully.
- Trust Score
- B+
- In Maine
- #3/77
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 45% turnover. Near Maine's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Maine facilities.
- Skilled Nurses ✓ Good
- Each resident gets 72 minutes of Registered Nurse (RN) attention daily — more than 97% of Maine nursing homes. RNs are the most trained staff who catch health problems before they become serious.
- Violations ⚠ Watch
- 16 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
4-Star Staffing Rating · Above-average nurse staffing levels
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (45%)
3 points below Maine average of 48%
Facility shows strength in staffing levels, fire safety.
The Bad
Near Maine avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 16 deficiencies on record
May 2025
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
Based on observations and interviews, the facility failed to provide residents with oral care for 1 of 6 residents observed (Resident #21 [R21]).
Finding:
On 5/12/25 at 11:45 a.m., during an interview...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
Based on observation and interviews, the facility failed to ensure food temperatures were maintained at the proper holding temperature for 1 of 3 meal services observed. (5/12/25, lunch meal). In addi...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and interviews, the facility failed to adequately maintain maintenance and housekeeping services necessary...
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Apr 2024
6 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
Based on record reviews, and interview the facility failed to ensure that physician orders were followed for 1 of 5 residents reviewed for unnecessary medications. (Resident [R] 8).
Finding:
On 4/17/...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
Based on observation and interview the facility failed to ensure kitchen staff properly wore hair nets by leaving hair uncovered and unrestrained for 1 of 3 days of survey (4/17/24).
Findings:
On 4/1...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0883
(Tag F0883)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interview, the facility failed to ensure residents were offered pneumococcal vaccinations in accorda...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and interviews the facility failed to respond to resident call bell requests for assistance in a manner th...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0565
(Tag F0565)
Could have caused harm · This affected multiple residents
Based on review of Resident Council meeting minutes and interview, the facility failed to document results of the grievances voiced by members of the Resident Council for 3 of 3 months reviewed (Janua...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0727
(Tag F0727)
Could have caused harm · This affected multiple residents
Based on record review and interviews, the facility failed to use the services of a Registered Nurse (RN) for at least 8 consecutive hours a day, 7 days a week, for 5 of 62 days reviewed for RN covera...
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Dec 2022
2 deficiencies
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0676
(Tag F0676)
Could have caused harm · This affected 1 resident
Based on record reviews and interviews, the facility failed to provide services to maintain and/or improve residents highest level of ambulation and Active Range of Motion (AROM), the facility failed ...
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CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0725
(Tag F0725)
Could have caused harm · This affected multiple residents
Based on observation, interviews, and record reviews the facility failed to ensure there was sufficient staff available to provide needs for residents receiving Long Term Care in the areas of Activiti...
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Oct 2022
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
Based on record review and interviews, the facility failed to ensure weekly pressure ulcer assessments were documented with the required information for 5 of 5 weekly assessments for 1 of 1 resident r...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected multiple residents
8. On 10/5/22 upon review of Resident #8's clinical record, the surveyor noted that the care plan meetings held on 5/11/22, and 8/3/22, lacked evidence that the resident and resident representative we...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Administration
(Tag F0835)
Could have caused harm · This affected most or all residents
Based on record reviews, Administration failed to ensure that the Plan of Correction for an identified deficiency from the Federal Monitoring Survey (FMS) on 7/23/19 and the Life Safety Code Survey of...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
QAPI Program
(Tag F0867)
Could have caused harm · This affected most or all residents
Based on record review, the facility's Quality Assurance Committee failed to ensure that the Plan of Correction(POC) for an identified deficiency from the Federal Monitoring Survey (FMS) on 7/23/19 an...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Deficiency F0947
(Tag F0947)
Minor procedural issue · This affected multiple residents
Based on interview and employee personnel training record review, the facility failed to implement and maintain an effective training program which includes, at a minimum, training on Abuse Prevention...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade B+ (85/100). Above average facility, better than most options in Maine.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Maine facilities.
- • 45% turnover. Below Maine's 48% average. Good staff retention means consistent care.
- • 16 deficiencies on record. Higher than average. Multiple issues found across inspections.
About This Facility
What is Borderview Rehab & Living Ctr's CMS Rating?
CMS assigns BORDERVIEW REHAB & LIVING CTR an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Maine, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Borderview Rehab & Living Ctr Staffed?
CMS rates BORDERVIEW REHAB & LIVING CTR's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 45%, compared to the Maine average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Borderview Rehab & Living Ctr?
State health inspectors documented 16 deficiencies at BORDERVIEW REHAB & LIVING CTR during 2022 to 2025. These included: 15 with potential for harm and 1 minor or isolated issues.
Who Owns and Operates Borderview Rehab & Living Ctr?
BORDERVIEW REHAB & LIVING CTR is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by NORTH COUNTRY ASSOCIATES, a chain that manages multiple nursing homes. With 55 certified beds and approximately 25 residents (about 45% occupancy), it is a smaller facility located in VAN BUREN, Maine.
How Does Borderview Rehab & Living Ctr Compare to Other Maine Nursing Homes?
Compared to the 100 nursing homes in Maine, BORDERVIEW REHAB & LIVING CTR's overall rating (5 stars) is above the state average of 3.1, staff turnover (45%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Borderview Rehab & Living Ctr?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Borderview Rehab & Living Ctr Safe?
Based on CMS inspection data, BORDERVIEW REHAB & LIVING CTR has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Maine. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Borderview Rehab & Living Ctr Stick Around?
BORDERVIEW REHAB & LIVING CTR has a staff turnover rate of 45%, which is about average for Maine nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Borderview Rehab & Living Ctr Ever Fined?
BORDERVIEW REHAB & LIVING CTR has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Borderview Rehab & Living Ctr on Any Federal Watch List?
BORDERVIEW REHAB & LIVING CTR is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.