MARY'S MEADOW AT PROVIDENCE PLACE
Inspected within the last 6 months. Data reflects current conditions.
Mary's Meadow at Providence Place has received a Trust Grade of A, indicating excellent performance and high recommendations, which means they are among the top nursing homes. They rank #40 out of 338 facilities in Massachusetts, placing them in the top half overall, and #4 out of 25 in Hampden County, suggesting only three local options are better. The facility is improving, with issues decreasing from 6 in 2023 to 4 in 2025, and they have no fines on record, reflecting good compliance. Staffing is also a strength, earning a 5/5 star rating with a turnover rate of 38%, slightly below the state average, indicating that staff members tend to remain long-term. However, there were some concerns noted, including a lack of Registered Nurse coverage for the required hours on one occasion, failure to notify a physician about a significant change in a resident's condition, and missed attendance at quality assurance meetings by key staff, all highlighting areas where the facility could improve.
- Trust Score
- A
- In Massachusetts
- #40/338
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ○ Average
- 38% turnover. Near Massachusetts's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Massachusetts facilities.
- Skilled Nurses ✓ Good
- Each resident gets 49 minutes of Registered Nurse (RN) attention daily — more than average for Massachusetts. RNs are trained to catch health problems early.
- Violations ○ Average
- 10 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
-
5-Star Staffing Rating · Excellent nurse staffing levels
-
5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (38%)
10 points below Massachusetts average of 48%
Facility shows strength in staffing levels, quality measures, fire safety.
The Bad
Near Massachusetts avg (46%)
Typical for the industry
The Ugly 10 deficiencies on record
Aug 2025
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected 1 resident
Based on interview and record review, the facility failed to notify the Physician of a significant change in condition for one Resident (#1), out of a total sample of 12 residents. Specifically, the f...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation and interview, the facility failed to ensure that medications were stored in a safe and secure manner for one unit (Hillside Unit), out of a total of four units. Specifically, the...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0727
(Tag F0727)
Could have caused harm · This affected most or all residents
Based on record review and interview, the facility failed to provide the services of a Registered Nurse (RN) for at least eight consecutive hours a day, seven days a week as required, placing all resi...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Deficiency F0578
(Tag F0578)
Minor procedural issue · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to accurately execute Advance Directives for one Resident (#39), out o...
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Jul 2023
6 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0554
(Tag F0554)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview, and record review, the facility failed to assess one Resident's (#138) out of a total sample o...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to develop and implement the Plan of Care for two Residents (#30 and #...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review, the facility failed to provide respiratory care consistent with profession...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Drug Regimen Review
(Tag F0756)
Could have caused harm · This affected 1 resident
2. Resident #20 was admitted to the facility in December 2017.
Review of the Resident's medical record indicated progress notes that stated the Consultant Pharmacist conducted MRRs and made recommend...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
Based on interview and record review, the facility failed to maintain complete and accurate medical records for one Resident (#11) out of a total sample of 12 residents.
Specifically, the facility st...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0868
(Tag F0868)
Could have caused harm · This affected multiple residents
Based on record review and interview, the facility failed to ensure all required staff members attended the scheduled quarterly Quality Assurance Performance Improvement (QAPI) meeting, as required.
S...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in Massachusetts.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Massachusetts facilities.
- • 38% turnover. Below Massachusetts's 48% average. Good staff retention means consistent care.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Mary'S Meadow At Providence Place's CMS Rating?
CMS assigns MARY'S MEADOW AT PROVIDENCE PLACE an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Massachusetts, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Mary'S Meadow At Providence Place Staffed?
CMS rates MARY'S MEADOW AT PROVIDENCE PLACE's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 38%, compared to the Massachusetts average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Mary'S Meadow At Providence Place?
State health inspectors documented 10 deficiencies at MARY'S MEADOW AT PROVIDENCE PLACE during 2023 to 2025. These included: 9 with potential for harm and 1 minor or isolated issues.
Who Owns and Operates Mary'S Meadow At Providence Place?
MARY'S MEADOW AT PROVIDENCE PLACE is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 40 certified beds and approximately 37 residents (about 92% occupancy), it is a smaller facility located in HOLYOKE, Massachusetts.
How Does Mary'S Meadow At Providence Place Compare to Other Massachusetts Nursing Homes?
Compared to the 100 nursing homes in Massachusetts, MARY'S MEADOW AT PROVIDENCE PLACE's overall rating (5 stars) is above the state average of 2.9, staff turnover (38%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Mary'S Meadow At Providence Place?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Mary'S Meadow At Providence Place Safe?
Based on CMS inspection data, MARY'S MEADOW AT PROVIDENCE PLACE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Massachusetts. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Mary'S Meadow At Providence Place Stick Around?
MARY'S MEADOW AT PROVIDENCE PLACE has a staff turnover rate of 38%, which is about average for Massachusetts nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Mary'S Meadow At Providence Place Ever Fined?
MARY'S MEADOW AT PROVIDENCE PLACE has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Mary'S Meadow At Providence Place on Any Federal Watch List?
MARY'S MEADOW AT PROVIDENCE PLACE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.