MEADOWS, THE

575 OSGOOD STREET, NORTH ANDOVER, MA 01845 (978) 725-4100
Non profit - Corporation 60 Beds Independent Data: November 2025
Trust Grade
90/100
#41 of 338 in MA
Last Inspection: September 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

The Meadows nursing home in North Andover, Massachusetts, has received an excellent Trust Grade of A, indicating it is highly recommended and performs well compared to other facilities. It ranks #41 out of 338 in the state, placing it in the top half, and #4 out of 44 in Essex County, meaning only three local options are better. The facility is trending positively, having improved from three issues in 2022 to none in 2024. Staffing has a good rating of 4 out of 5 stars, but with a 45% turnover rate, it is close to the state average of 39%. Notably, there have been no fines on record, which is a good sign, and the RN coverage is average. However, there have been specific concerns, such as medication storage issues leading to a resident's inhaler being left unsecured, and a failure to prevent a fall for a resident with moderate cognitive impairment. Overall, while the facility shows strengths in many areas, families should be aware of some past concerns regarding safety and medication management.

Trust Score
A
90/100
In Massachusetts
#41/338
Top 12%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
3 → 0 violations
Staff Stability
⚠ Watch
45% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Massachusetts facilities.
Skilled Nurses
✓ Good
Each resident gets 46 minutes of Registered Nurse (RN) attention daily — more than average for Massachusetts. RNs are trained to catch health problems early.
Violations
✓ Good
Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★★
5.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★★★★
5.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
2022: 3 issues
2024: 0 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • 5-Star Quality Measures · Strong clinical quality outcomes
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in staffing levels, quality measures, fire safety.

The Bad

Staff Turnover: 45%

Near Massachusetts avg (46%)

Higher turnover may affect care consistency

The Ugly 3 deficiencies on record

Jul 2022 3 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0554 (Tag F0554)

Could have caused harm · This affected 1 resident

Based on observation, interview and record review, the facility failed to ensure staff adhered to the facility policy for Self-Administration of Medications, in regard to providing a secure area to st...

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Based on observation, interview and record review, the facility failed to ensure staff adhered to the facility policy for Self-Administration of Medications, in regard to providing a secure area to store medication and in regard to documenting the frequency of use of a self-administered medication for 1 of 1 applicable Residents (#83) that were deemed appropriate to self administer medications, out of a total sample of 13 residents. Findings include: Resident #83 was admitted to the facility in July 2022 with diagnoses which included hypertension, fractured right femur and chronic obstructive pulmonary disease (COPD). The Resident scored a 15 out of 15 on his/her Brief Interview for Mental Status Exam (BIMS), indicating he/she is cognitively intact. Review of the facility policy, entitled, Self-Administration of Medications, dated 2/2021, included the following: * Self -administered medications are stored in a safe and secure place, which is not accessible by other residents. * If the resident is able and willing to take responsibility for documenting self-administration of medications, the resident is instructed on how to complete a record indicating the administration of the medication. * Nursing staff reviews the Self-Administered Medication Record for each nursing shift, and transfers pertinent information to the medication administration record (MAR), appropriately noting that the doses were self-administered. On 7/20/22 at 7:21 A.M., the surveyor observed a levoalbuterol (medication used for shortness of breath) inhaler resting on Resident #83's overbed table, located next to his/her bed. On 7/20/22 at 1:15 P.M., the surveyor observed a levoalbuterol inhaler resting on top of Resident #83's bed. On 7/21/22 at 7:15 A.M., the surveyor observed a levoalbuterol inhaler resting on the overbed table, next to Resident #83's bed. Review of the physician's order, dated 7/12/22, indicated an order for levoalbuterol 45 micrograms (mcg)/actuation aerosol inhaler, 2 puffs inhalation every 6 hours as needed for shortness of breath, may keep albuterol inhaler at bedside and self-administer. Review of a Self-Administration of Medication tool, electronically signed and dated on 7/20/22, indicated that the interdisciplinary team assessed Resident #83 and determined he/she can leave medications at the bedside and self administer. Review of the MAR, dated July 2022, failed to indicate if staff asked Resident #83 if he/she had any as needed use of his/her levoalbuterol inhaler per the facility policy. During an interview on 7/21/22 at 8:39 AM, Licensed Nurse #1 said that she asks Resident #83 often if he/she has used the inhaler and recalls the Resident saying he/she used it once on Licensed Nurse #1's time. Licensed Nurse #1 said she can't speak for other shifts. Licensed Nurse #1 said that she did not document any as needed usage of the inhaler on the MAR. During an interview on 7/21/22 at 11:00 A.M., the Director of Nursing said that there are cognitively impaired resident's that wander on the unit where Resident #83 resides and all medications must be secured.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to prevent 1 Resident (#17) from sustaining a fall, out of a total sam...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to prevent 1 Resident (#17) from sustaining a fall, out of a total sample of 13 residents. Findings include: Review of the facility policy titled, Falls and Fall Risk, Managing, dated 12/2018, indicated the following: *The staff, with the input of the Attending Physician, will identify appropriate interventions to reduce the risk of falls. If a systemic evaluation of a resident's fall risk identifies several possible interventions, the staff may choose to prioritize interventions. Resident #17 was admitted to the facility in June 2022 with diagnoses that included Alzheimer's Disease and spinal stenosis. Review of Resident #17's most recent Minimum Data Set (MDS) dated [DATE] revealed Resident #17 had a Brief Interview for Mental Status score of 9 out of a possible 15, which indicated he/she has moderate cognitive impairment. The MDS also indicated Resident #17 requires minimal assistance from staff for mobility tasks. Review of Resident #17's fall care plan created on 6/7/22 indicated the following intervention: *Uses 1 assist and gait belt for all ambulation. Use additional assist as needed when Resident is not feeling well, feeling weak or dizzy. Device used for ambulation: Rollator. Review of Resident #17's Activity of Daily Living (ADL) care plan created 6/7/22 indicated the following intervention: *Assist of Resident using 1 staff assist. Use gait belt for all hands on transfers from one surface to another. Explain all procedures prior to starting. Advise Resident what is expected to him/her during the transfer. Reassure Resident of safety as needed. Review of an incident report dated 7/10/22, indicated Resident #17 sustained a fall in his/her room while walking. The report indicated a CNA was assisting the Resident to the bathroom but had left him/her to walk alone while she obtained toileting supplies. The incident report failed to indicate Resident #17 was wearing a gait belt when he/she fell. During an interview on 7/20/22 at 2:08 P.M., Certified Nursing Assistant (CNA) #1 said the nurses give a verbal report at the start of shift and the CNAs are told the needs of all residents. CNA #1 said if a resident requires a gait belt or assistance with mobility, this would be told during the verbal report. CNA #1 said staff should use gait belts on all residents who require assistance with ambulation. CNA #1 said Resident #17 has fallen and would definitely require assistance and a gait belt if ambulating. During an interview on 7/20/22 at 2:12 P.M., Nurse #1 said Resident #17 requires assistance from staff and the use of a gait belt when ambulating. During an interview on 07/21/22 at 8:04 A.M., the Director of Nursing (DON) said the nursing staff verbally communicates residents' needs to the CNAs at the start of shift. The DON said Resident #17 is care planned to have assistance and a gait belt when ambulating and had been left alone at the time of his/her fall.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observation and interview the facility failed to ensure medications were stored in a secure manner and not accessible to unauthorized persons on 1 of 1 resident units. Findings include: Revie...

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Based on observation and interview the facility failed to ensure medications were stored in a secure manner and not accessible to unauthorized persons on 1 of 1 resident units. Findings include: Review of the facility policy, entitled, Self-Administration of Medications, dated 2/2021, included the following: * Self -administered medications are stored in a safe and secure place, which is not accessible by other residents. On 7/20/22 at 7:21 A.M., the surveyor observed a levoalbuterol (medication used for shortness of breath) inhaler resting on a resident's overbed table, located next to his/her bed. On 7/20/22 at 1:15 P.M., the surveyor observed a levoalbuterol inhaler resting on top of a resident's bed. The door was open with resident walking up and down the corridor. On 7/21/22 at 7:15 A.M., the surveyor observed a levoalbuterol inhaler resting on the overbed table, next to a resident's bed. During an interview on 7/21/22 at 11:00 A.M., the Director of Nursing said that there are cognitively impaired residents that wander on the unit where Resident #83 resides and all medications must be secured.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (90/100). Above average facility, better than most options in Massachusetts.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Massachusetts facilities.
  • • Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Meadows, The's CMS Rating?

CMS assigns MEADOWS, THE an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Massachusetts, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Meadows, The Staffed?

CMS rates MEADOWS, THE's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 45%, compared to the Massachusetts average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Meadows, The?

State health inspectors documented 3 deficiencies at MEADOWS, THE during 2022. These included: 3 with potential for harm.

Who Owns and Operates Meadows, The?

MEADOWS, THE is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 60 certified beds and approximately 34 residents (about 57% occupancy), it is a smaller facility located in NORTH ANDOVER, Massachusetts.

How Does Meadows, The Compare to Other Massachusetts Nursing Homes?

Compared to the 100 nursing homes in Massachusetts, MEADOWS, THE's overall rating (5 stars) is above the state average of 2.9, staff turnover (45%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Meadows, The?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Meadows, The Safe?

Based on CMS inspection data, MEADOWS, THE has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Massachusetts. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Meadows, The Stick Around?

MEADOWS, THE has a staff turnover rate of 45%, which is about average for Massachusetts nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Meadows, The Ever Fined?

MEADOWS, THE has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Meadows, The on Any Federal Watch List?

MEADOWS, THE is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.