PILGRIM REHABILITATION & SKILLED NURSING CENTER
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Pilgrim Rehabilitation & Skilled Nursing Center has a Trust Grade of C+, indicating that it is slightly above average but not exceptional. It ranks #117 out of 338 facilities in Massachusetts, placing it in the top half, and #19 out of 44 in Essex County, meaning there are only a few local options that are better. The facility is currently facing a worsening trend, with issues increasing from 1 in 2024 to 6 in 2025. Staffing is a relative strength, with a 4-star rating and more RN coverage than 87% of state facilities, though staff turnover is average at 48%. However, the facility has received $34,450 in fines, which is concerning, and recent inspections revealed serious issues, such as a resident developing a pressure ulcer due to inadequate wound care and another resident not receiving the required two-person assist for mobility, raising potential safety risks.
- Trust Score
- C+
- In Massachusetts
- #117/338
- Safety Record
- Moderate
- Inspections
- Getting Worse
- Staff Stability ⚠ Watch
- 48% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ✓ Good
- $34,450 in fines. Lower than most Massachusetts facilities. Relatively clean record.
- Skilled Nurses ✓ Good
- Each resident gets 56 minutes of Registered Nurse (RN) attention daily — more than average for Massachusetts. RNs are trained to catch health problems early.
- Violations ⚠ Watch
- 16 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
4-Star Staffing Rating · Above-average nurse staffing levels
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in staffing levels, fire safety.
The Bad
Near Massachusetts avg (46%)
Higher turnover may affect care consistency
Above median ($33,413)
Moderate penalties - review what triggered them
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 16 deficiencies on record
Jan 2025
6 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
Based on interviews, observations, and policy review, the facility failed to ensure staff treated residents in a dignified manner during the dining experience. Specifically, for a resident who was dep...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews, observations and interviews, the facility failed to ensure resident centered care plans were developed ...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interview, and record review, the facility failed to ensure that respiratory care and services consistent...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0698
(Tag F0698)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, and record review the facility failed to implement a physician's order to give phosphate bind...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Resident #96 was admitted to the facility in [DATE] and has active diagnoses which include chronic kidney disease and chronic...
Read full inspector narrative →
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0909
(Tag F0909)
Could have caused harm · This affected most or all residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility failed to regularly inspect bed frames and mattress spacing to i...
Read full inspector narrative →
Feb 2024
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility failed to follow the physical therapist's recommendation for a r...
Read full inspector narrative →
Jan 2023
9 deficiencies
1 Harm
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Pressure Ulcer Prevention
(Tag F0686)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview, the facility failed to ensure that staff identified and addressed the deterio...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
Based on observation, record review and interviews, the facility failed to provide a dignified dining experience in the second floor dining room for one Resident (#65) out of a total 25 sampled Reside...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected 1 resident
Based on record review and interviews, for one of 25 sampled Residents (Resident #56), the facility failed to ensure nursing staff notified his/her provider of a medication error, when Unit Manager #3...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
Based on record review and interview, the facility failed to ensure that it's staff accurately coded Minimum Data Set (MDS) assessments for one Resident (#10) out of a total sample of 25. Specifically...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
Based on record review and interview, the facility failed ensure that one Resident (#56) of 25 sampled Residents, received treatment and care in accordance with professional standards of practice. Spe...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Dental Services
(Tag F0791)
Could have caused harm · This affected 1 resident
Based on observation, record review and interview, the facility failed to ensure staff assisted one Resident (#10) out of 25 total sampled Residents with follow up dental arrangements.
Findings inclu...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
Based on record review and interview, the facility failed to maintain an accurate medical record related to medication administration for 1 Resident (#26) out of a total sample of 25 residents.
Findi...
Read full inspector narrative →
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observation, interview and policy review, the facility failed to ensure staff practiced appropriate hand hygiene and wore appropriate personal protective equipment (PPE) on 2 of 3 Resident un...
Read full inspector narrative →
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected multiple residents
3.) For Resident #56 the facility failed to ensure that a). he/she had padding to his/her wheel chair and b). that he/she received a two person assist for care.
Resident #56 was admitted to the facil...
Read full inspector narrative →
Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Licensed and certified facility. Meets minimum state requirements.
- • 16 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
- • $34,450 in fines. Higher than 94% of Massachusetts facilities, suggesting repeated compliance issues.
About This Facility
What is Pilgrim Rehabilitation & Skilled Nursing Center's CMS Rating?
CMS assigns PILGRIM REHABILITATION & SKILLED NURSING CENTER an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Massachusetts, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Pilgrim Rehabilitation & Skilled Nursing Center Staffed?
CMS rates PILGRIM REHABILITATION & SKILLED NURSING CENTER's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 48%, compared to the Massachusetts average of 46%.
What Have Inspectors Found at Pilgrim Rehabilitation & Skilled Nursing Center?
State health inspectors documented 16 deficiencies at PILGRIM REHABILITATION & SKILLED NURSING CENTER during 2023 to 2025. These included: 1 that caused actual resident harm and 15 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.
Who Owns and Operates Pilgrim Rehabilitation & Skilled Nursing Center?
PILGRIM REHABILITATION & SKILLED NURSING CENTER is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by INTEGRITUS HEALTHCARE, a chain that manages multiple nursing homes. With 152 certified beds and approximately 122 residents (about 80% occupancy), it is a mid-sized facility located in PEABODY, Massachusetts.
How Does Pilgrim Rehabilitation & Skilled Nursing Center Compare to Other Massachusetts Nursing Homes?
Compared to the 100 nursing homes in Massachusetts, PILGRIM REHABILITATION & SKILLED NURSING CENTER's overall rating (4 stars) is above the state average of 2.9, staff turnover (48%) is near the state average of 46%, and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Pilgrim Rehabilitation & Skilled Nursing Center?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Pilgrim Rehabilitation & Skilled Nursing Center Safe?
Based on CMS inspection data, PILGRIM REHABILITATION & SKILLED NURSING CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Massachusetts. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Pilgrim Rehabilitation & Skilled Nursing Center Stick Around?
PILGRIM REHABILITATION & SKILLED NURSING CENTER has a staff turnover rate of 48%, which is about average for Massachusetts nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Pilgrim Rehabilitation & Skilled Nursing Center Ever Fined?
PILGRIM REHABILITATION & SKILLED NURSING CENTER has been fined $34,450 across 1 penalty action. The Massachusetts average is $33,423. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Pilgrim Rehabilitation & Skilled Nursing Center on Any Federal Watch List?
PILGRIM REHABILITATION & SKILLED NURSING CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.