ROYAL WAYLAND REHABILITATION AND NURSING CENTER
Inspected within the last 6 months. Data reflects current conditions.
Royal Wayland Rehabilitation and Nursing Center has a Trust Grade of B, which means it is considered a good choice for care, though there are areas for improvement. It ranks #51 out of 338 facilities in Massachusetts, placing it in the top half, and #15 out of 72 in Middlesex County, indicating only a few local options are better. The facility is currently improving, having reduced its reported issues from five in 2024 to zero in 2025. However, staffing is a concern, with a rating of 2 out of 5 stars and a turnover rate of 67%, significantly higher than the state average, which suggests challenges in retaining staff. While the facility has more RN coverage than 93% of state facilities, there have been specific incidents, such as a resident developing a serious pressure ulcer due to delayed treatment and concerns about maintaining a clean and homelike environment, including broken radiators and food safety issues that could lead to foodborne illness. Overall, while there are strengths in care quality and RN coverage, the facility faces notable challenges in staffing and maintaining standards of cleanliness and safety.
- Trust Score
- B
- In Massachusetts
- #51/338
- Safety Record
- Moderate
- Inspections
- Getting Better
- Staff Stability ⚠ Watch
- 67% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ⚠ Watch
- $10,725 in fines. Higher than 77% of Massachusetts facilities, suggesting repeated compliance issues.
- Skilled Nurses ✓ Good
- Each resident gets 51 minutes of Registered Nurse (RN) attention daily — more than average for Massachusetts. RNs are trained to catch health problems early.
- Violations ⚠ Watch
- 19 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
4-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in quality measures, fire safety.
The Bad
20pts above Massachusetts avg (46%)
Frequent staff changes - ask about care continuity
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
19 points above Massachusetts average of 48%
The Ugly 19 deficiencies on record
Jul 2024
5 deficiencies
1 Harm
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Pressure Ulcer Prevention
(Tag F0686)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to ensure one Resident (#17), out of a total sample of 16 residents, r...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to follow the physician order to obtain weekly weights for 1 Residen...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record reviews and interviews, the facility failed to ensure quality of care was provided according to fa...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interview the facility failed to implement a physician's order for the use of a bed ala...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0757
(Tag F0757)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record review and interview, the facility failed to prevent unnecessary medication after the recommendation of a gradua...
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Jun 2023
14 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Resident #24 was admitted to the facility in July 2020 with diagnoses that include unspecified dementia and psychosis.
Revie...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interview, the facility failed to identify and treat a skin tear for 1 Resident (#31) o...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interviews, the facility failed to provide comprehensive treatment for edema for 1 Resi...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0685
(Tag F0685)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on record reviews and interviews, the facility failed to follow the recommendations of the eye doctor to obtain an appoint...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record reviews and interviews, the facility failed to follow the plan of care for prevention of a pressur...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Resident #9 was admitted to the facility in August 2022 with diagnoses including unspecified dementia, Alzheimer's disease an...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review and interview the facility failed to maintain respiratory equipment according to professiona...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Unnecessary Medications
(Tag F0759)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review, the facility failed to ensure it was free from a medication error rate of greater than 5 percent. One of two nurses observed made 3 errors in 31 oppo...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Dental Services
(Tag F0791)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record reviews and interviews, the facility failed to obtain dental services for 2 Residents (#18 and #3)...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0806
(Tag F0806)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record reviews and interviews, the facility failed to provide a diet of personal preferences to 1 Residen...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations and interviews, the facility failed to maintain a homelike environment on 1 of 1 resident units.
Findings ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation, interview and record review, the facility failed to 1) properly store food items to prevent the risk of foodborne illness in accordance with professional standards for food servi...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Resident #21 was admitted to the facility in October 2021 with diagnoses including vascular dementia, dysphagia and depressio...
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MINOR
(C)
Minor Issue - procedural, no safety impact
Deficiency F0582
(Tag F0582)
Minor procedural issue · This affected most or all residents
Based on record review and interview, the facility failed to meet the obligation to issue to residents who received services under Medicare Part A, a Skilled Nursing Facility Advanced Beneficiary Noti...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Why is there high staff turnover? How do you retain staff?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Licensed and certified facility. Meets minimum state requirements.
- • 19 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
- • $10,725 in fines. Above average for Massachusetts. Some compliance problems on record.
- • 67% turnover. Above average. Higher turnover means staff may not know residents' routines.
About This Facility
What is Royal Wayland Rehabilitation And Nursing Center's CMS Rating?
CMS assigns ROYAL WAYLAND REHABILITATION AND NURSING CENTER an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Massachusetts, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Royal Wayland Rehabilitation And Nursing Center Staffed?
CMS rates ROYAL WAYLAND REHABILITATION AND NURSING CENTER's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 67%, which is 20 percentage points above the Massachusetts average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs. RN turnover specifically is 86%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.
What Have Inspectors Found at Royal Wayland Rehabilitation And Nursing Center?
State health inspectors documented 19 deficiencies at ROYAL WAYLAND REHABILITATION AND NURSING CENTER during 2023 to 2024. These included: 1 that caused actual resident harm, 17 with potential for harm, and 1 minor or isolated issues. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.
Who Owns and Operates Royal Wayland Rehabilitation And Nursing Center?
ROYAL WAYLAND REHABILITATION AND NURSING CENTER is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by ROYAL HEALTH GROUP, a chain that manages multiple nursing homes. With 40 certified beds and approximately 34 residents (about 85% occupancy), it is a smaller facility located in WAYLAND, Massachusetts.
How Does Royal Wayland Rehabilitation And Nursing Center Compare to Other Massachusetts Nursing Homes?
Compared to the 100 nursing homes in Massachusetts, ROYAL WAYLAND REHABILITATION AND NURSING CENTER's overall rating (5 stars) is above the state average of 2.9, staff turnover (67%) is significantly higher than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Royal Wayland Rehabilitation And Nursing Center?
Based on this facility's data, families visiting should ask: "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's high staff turnover rate and the below-average staffing rating.
Is Royal Wayland Rehabilitation And Nursing Center Safe?
Based on CMS inspection data, ROYAL WAYLAND REHABILITATION AND NURSING CENTER has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Massachusetts. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Royal Wayland Rehabilitation And Nursing Center Stick Around?
Staff turnover at ROYAL WAYLAND REHABILITATION AND NURSING CENTER is high. At 67%, the facility is 20 percentage points above the Massachusetts average of 46%. Registered Nurse turnover is particularly concerning at 86%. RNs handle complex medical decisions and coordinate care — frequent RN changes can directly impact care quality. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?
Was Royal Wayland Rehabilitation And Nursing Center Ever Fined?
ROYAL WAYLAND REHABILITATION AND NURSING CENTER has been fined $10,725 across 1 penalty action. This is below the Massachusetts average of $33,186. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Royal Wayland Rehabilitation And Nursing Center on Any Federal Watch List?
ROYAL WAYLAND REHABILITATION AND NURSING CENTER is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.