CARE ONE AT WILMINGTON
Inspected within the last 6 months. Data reflects current conditions.
Care One at Wilmington has a Trust Grade of A+, indicating it is an elite facility that performs exceptionally well compared to others. It ranks #15 out of 338 nursing homes in Massachusetts, placing it in the top half, and #7 out of 72 in Middlesex County, meaning only six local options are better. The facility is improving, having reduced issues from three in 2023 to one in 2025. Staffing is average with a rating of 3 out of 5 stars and a turnover rate of 20%, which is significantly better than the Massachusetts average of 39%. While there have been no fines, which is a positive sign, there is concerningly less RN coverage than 76% of state facilities, potentially impacting resident care. However, there are some weaknesses to consider. Recent inspector findings revealed that a resident with a skin tear did not receive the necessary treatment, and another resident who needed assistance with meals was left unattended, resulting in spills and discomfort. Additionally, a physician's order for a CPAP machine for a resident with sleep apnea was not obtained, which could affect their health. Overall, while Care One at Wilmington has many strengths, families should be aware of these specific concerns regarding resident care.
- Trust Score
- A+
- In Massachusetts
- #15/338
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ✓ Good
- 20% annual turnover. Excellent stability, 28 points below Massachusetts's 48% average. Staff who stay learn residents' needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Massachusetts facilities.
- Skilled Nurses ⚠ Watch
- Each resident gets only 28 minutes of Registered Nurse (RN) attention daily — below average for Massachusetts. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ✓ Good
- Only 4 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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5-Star Quality Measures · Strong clinical quality outcomes
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Low Staff Turnover (20%) · Staff stability means consistent care
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
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Staff turnover is low (20%)
28 points below Massachusetts average of 48%
Facility shows strength in quality measures, staff retention, fire safety.
The Bad
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 4 deficiencies on record
Jul 2025
1 deficiency
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
Based on observation, record review and interview the facility failed for one Resident (#2) out of a total sample of 21 residents to ensure that following a skin tear, care was provided in accordance ...
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Jun 2023
3 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, record review and interviews, the facility failed to provide assistance with meals as needed for 1 Reside...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected 1 resident
Based on observation, record review and interviews, the facility failed to obtain a physician order for the use of a CPAP machine (a machine for Continuous Positive Airway Pressure to treat sleep apne...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, policy review and interview, the facility failed to secure medications on 2 of 3 nursing units.
Findings include:
Review of the facility's Medication Storage Policy, dated 11/20...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A+ (95/100). Above average facility, better than most options in Massachusetts.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Massachusetts facilities.
- • Only 4 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Care One At Wilmington's CMS Rating?
CMS assigns CARE ONE AT WILMINGTON an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Massachusetts, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Care One At Wilmington Staffed?
CMS rates CARE ONE AT WILMINGTON's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 20%, compared to the Massachusetts average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Care One At Wilmington?
State health inspectors documented 4 deficiencies at CARE ONE AT WILMINGTON during 2023 to 2025. These included: 4 with potential for harm.
Who Owns and Operates Care One At Wilmington?
CARE ONE AT WILMINGTON is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by CAREONE, a chain that manages multiple nursing homes. With 132 certified beds and approximately 108 residents (about 82% occupancy), it is a mid-sized facility located in WILMINGTON, Massachusetts.
How Does Care One At Wilmington Compare to Other Massachusetts Nursing Homes?
Compared to the 100 nursing homes in Massachusetts, CARE ONE AT WILMINGTON's overall rating (5 stars) is above the state average of 2.9, staff turnover (20%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Care One At Wilmington?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Care One At Wilmington Safe?
Based on CMS inspection data, CARE ONE AT WILMINGTON has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Massachusetts. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Care One At Wilmington Stick Around?
Staff at CARE ONE AT WILMINGTON tend to stick around. With a turnover rate of 20%, the facility is 26 percentage points below the Massachusetts average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 10%, meaning experienced RNs are available to handle complex medical needs.
Was Care One At Wilmington Ever Fined?
CARE ONE AT WILMINGTON has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Care One At Wilmington on Any Federal Watch List?
CARE ONE AT WILMINGTON is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.