Wellspring Lutheran Nursing and Rehab Services

1236 S Monroe St, Monroe, MI 48161 (734) 241-9533
Non profit - Corporation 122 Beds Independent Data: November 2025
Trust Grade
90/100
#98 of 422 in MI
Last Inspection: January 2025

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Wellspring Lutheran Nursing and Rehab Services has an excellent Trust Grade of A, indicating a high level of quality and care. It ranks #98 out of 422 facilities in Michigan, placing it in the top half, and #5 of 7 in Monroe County, meaning there are only a couple of local options that are better. The facility is improving, with issues decreasing from 2 in 2023 to 1 in 2025. Staffing is average with a 3/5 rating and a turnover rate of 52%, which is close to the state average; however, RN coverage is concerning as it is lower than 93% of state facilities, which may impact oversight. While there have been no fines, there were notable incidents, including a breach of resident privacy when a staff member shared videos of residents on social media and a lack of adequate mental health assessments for a resident with a new bipolar diagnosis, highlighting areas for improvement but also showing that serious harm has not occurred.

Trust Score
A
90/100
In Michigan
#98/422
Top 23%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
2 → 1 violations
Staff Stability
⚠ Watch
52% turnover. Above average. Higher turnover means staff may not know residents' routines.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Michigan facilities.
Skilled Nurses
⚠ Watch
Each resident gets only 22 minutes of Registered Nurse (RN) attention daily — below average for Michigan. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
✓ Good
Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
★★★★★
5.0
Overall Rating
★★★☆☆
3.0
Staff Levels
★★★☆☆
3.0
Care Quality
★★★★★
5.0
Inspection Score
Stable
2023: 2 issues
2025: 1 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

Staff Turnover: 52%

Near Michigan avg (46%)

Higher turnover may affect care consistency

The Ugly 3 deficiencies on record

Jan 2025 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0583 (Tag F0583)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** This citation pertains to intake MI00149175. Based on interview and record review the facility failed to ensure residents privac...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** This citation pertains to intake MI00149175. Based on interview and record review the facility failed to ensure residents privacy was maintained for two residents (R16 and R22) out of 20 residents reviewed for residents' rights. Findings include: Review of a facility reported incident sent to the state agency dated 12/20/24, reported a staff member sent videos to a coworker using Instagram (social media) using private messaging. R16 Review of electronic medical records (EMR) documented R16 was initially admitted into the facility on 5/3/15 with a pertinent diagnosis of Alzheimer's disease (common cause of Dementia and memory loss). Review of Brief interview for Mental Status (BIMS) dated 10/7/24, R16 scored 3 out of 15 (severe cognitive impairment). Review of Minimum Data Set (MDS) dated [DATE], documented R16 required substantial/maximal assist with most Activities of Daily Living (ADLS). An interview was conducted on 1/12/25 at 11:25 AM with R16, resident had no recollection of the event. Review of Video 2.mov (no date) revealed Resident Assistant (RA) A standing in front of R16 eating a cookie. A caption at the bottom of the screen noted, Eating a cookie and dripping all the crumbs on the devil's floor because she beats me on a regular. R22 Review of EMR documented R22 was initially admitted into the facility on 6/5/17 with a pertinent diagnosis of dementia (a group of symptoms affecting memor). Review of Brief interview for Mental Status (BIMS) dated 11/14/24, R22 scored 1out of 15 (severe cognitive impairment). Review of Minimum Data Set (MDS) dated [DATE], documented R22 required substantial/maximal assist with most Activities of Daily Living (ADLS). An interview was conducted on 1/12/25 at 12:15 PM, R22 was not able to respond appropriately related to impaired cognition. Review of Video 2.mov (no date) RA A's video revealed an empty plastic drinking cup on the floor, RA A then holding a cat, followed by another empty plastic drinking cup on the floor. Finally, R22 sitting in a wheelchair. A caption at the bottom of the screen noted, Came back and (R22) took my Dr. Pepper (soda) drank all of it and then put it on the floor. An interview was conducted with Social Worker (SW) B on 1/14/25 at 10:03 AM, it was reported the video recordings of the residents were inappropriate and was an invasion of the resident's privacy. An interview with Nursing Home Administrator (NHA) on 1/14/25 at 11:30 AM, reported that RA A had made videos using Snapchat (social media) with private messaging and had sent the videos of the two residents (R16 and R22) without any consent. It was further reported that the videos of the residents were an invasion of their privacy. Finally, it was reported by the NHA that RA A was terminated related to the videos of the residents. Review of the facility's policy Personal Communication Devices (Cell Phones) (no date), documented .6.Photographing residents with any and all devices is prohibited.7.Employees who use an electronic device as mentioned above which constitutes an interference with resident care or uses a device in a manner that is profane, indecent, or obscene or constitutes an invasion of privacy will be subject to disciplinary action including termination. Review of admission Booklet (no date), documented Privacy-A resident is entitled to privacy, to the extent feasible, in treatment and in caring for personal needs with consideration, respect, and full recognition of his or her dignity and individuality.
Dec 2023 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

PASARR Coordination (Tag F0644)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure an annual PASARR (Preadmission Screening (PAS) Annual Residen...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review the facility failed to ensure an annual PASARR (Preadmission Screening (PAS) Annual Resident Review (AAS) screening, for one resident (R52) of one reviewed for PASARR, resulting in the potential for the lack of adequate mental health care and services. Findings include: Record review of R52's electronic medical record revealed admission into the facility on [DATE] with diagnoses that included hemiplegia (weakness). According to the Minimum Data Set R52 had a BIMS of 15/15, indicating intact cognition. Further review revealed R52 had a new onset of Bipolar Disorder dated 4/5/23. Record review revealed there was no annual PASARR for R52 for 2022 and 2023. On 12/20/23 at 9:10am Social Worker (SW) C was interviewed and reported that the annual PASARR should be completed every year. It was further reported by SW C: that a significant change PASARR should have been completed with new diagnosis of bipolar disorder in May 2023. Record review revealed the Significant Change PASARR was not completed until 12/19/23. The completed Significant Change occurred after survey inquiry. On 12/20/23 at approximately 10:00 AM, the Nursing Home Administrator (NHA) was interviewed and reported that a significant change PASARR should have been completed at the time of the new onset of bipolar disorder which occurred May 2023. The NHA also confirmed that annual PASSAR should be completed in a timely manner. Review of the facility's policy titled Resident Assessment - Coordination with PASARR Program dated August 23, 2023 documented the following: . 6. The social services director shall be responsible for keeping track of each resident's PASARR screening status and referring to the appropriate authority. 7. Recommendations, such as any specialized services, from a PASARR level II determination and/or PASARR evaluation report will be incorporated into the resident's assessment, care planning, and transitions of care. 8. Any level II resident who experiences a significant change in status will be referred promptly to the state mental health or intellectual disability authority for additional resident review.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0947 (Tag F0947)

Could have caused harm · This affected 1 resident

Based on interview and record review the facility failed to ensure Dementia Management training was performed for one Certified Nurse Assistant (CNA) B out of five CNAs reviewed for in-service trainin...

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Based on interview and record review the facility failed to ensure Dementia Management training was performed for one Certified Nurse Assistant (CNA) B out of five CNAs reviewed for in-service training resulting in the potential for unmet resident care needs. Findings include: On 12/19/23 at 2:24 PM, review of five CNAs in-service training education content revealed the following: CNA B Date of hire (DOH)- 8/31/22. Review of a facility provided transcript dated 11/1/22 through 12/19/23 for CNA B, failed to identify dementia management training. On 12/20/23 at 8:42 AM in an interview with Assistant Director of Nursing (ADON)/Staff Development A revealed there was no record of dementia training for CNA B and said the training was due on 9/30/23. When queried about the significance of CNA trainings, ADON A stated, It is important to have trainings for the CNAs to meet their requirements and to provide education for what they do daily to meet resident needs. On 12/20/23 at 9:30 AM in an interview with the Director of Nursing (DON) agreed that CNAs are expected to have yearly training that includes dementia management.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • Grade A (90/100). Above average facility, better than most options in Michigan.
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
  • • No fines on record. Clean compliance history, better than most Michigan facilities.
  • • Only 3 deficiencies on record. Cleaner than most facilities. Minor issues only.
Concerns
  • • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
Bottom line: Generally positive indicators. Standard due diligence and a personal visit recommended.

About This Facility

What is Wellspring Lutheran Nursing And Rehab Services's CMS Rating?

CMS assigns Wellspring Lutheran Nursing and Rehab Services an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Michigan, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.

How is Wellspring Lutheran Nursing And Rehab Services Staffed?

CMS rates Wellspring Lutheran Nursing and Rehab Services's staffing level at 3 out of 5 stars, which is average compared to other nursing homes. Staff turnover is 52%, compared to the Michigan average of 46%. RN turnover specifically is 92%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.

What Have Inspectors Found at Wellspring Lutheran Nursing And Rehab Services?

State health inspectors documented 3 deficiencies at Wellspring Lutheran Nursing and Rehab Services during 2023 to 2025. These included: 3 with potential for harm.

Who Owns and Operates Wellspring Lutheran Nursing And Rehab Services?

Wellspring Lutheran Nursing and Rehab Services is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 122 certified beds and approximately 79 residents (about 65% occupancy), it is a mid-sized facility located in Monroe, Michigan.

How Does Wellspring Lutheran Nursing And Rehab Services Compare to Other Michigan Nursing Homes?

Compared to the 100 nursing homes in Michigan, Wellspring Lutheran Nursing and Rehab Services's overall rating (5 stars) is above the state average of 3.2, staff turnover (52%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.

What Should Families Ask When Visiting Wellspring Lutheran Nursing And Rehab Services?

Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"

Is Wellspring Lutheran Nursing And Rehab Services Safe?

Based on CMS inspection data, Wellspring Lutheran Nursing and Rehab Services has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Michigan. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Wellspring Lutheran Nursing And Rehab Services Stick Around?

Wellspring Lutheran Nursing and Rehab Services has a staff turnover rate of 52%, which is 6 percentage points above the Michigan average of 46%. Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Wellspring Lutheran Nursing And Rehab Services Ever Fined?

Wellspring Lutheran Nursing and Rehab Services has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Wellspring Lutheran Nursing And Rehab Services on Any Federal Watch List?

Wellspring Lutheran Nursing and Rehab Services is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.