Shelby Crossing Health Campus
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Shelby Crossing Health Campus has received a Trust Grade of A+, indicating it is an elite facility with top-tier care. It ranks #81 out of 422 facilities in Michigan, placing it in the top half, and #5 out of 30 in Macomb County, meaning only four local options are better. The facility is improving, as the number of issues found decreased from 5 in 2024 to just 2 in 2025. Staffing is a strong point, with a 4/5 star rating and a turnover rate of 22%, significantly lower than the Michigan average of 44%. However, there were concerns noted during inspections, including improper food storage practices and staff failing to perform hand hygiene during meal service, which could potentially affect residents' health.
- Trust Score
- A+
- In Michigan
- #81/422
- Safety Record
- Low Risk
- Inspections
- Getting Better
- Staff Stability ✓ Good
- 22% annual turnover. Excellent stability, 26 points below Michigan's 48% average. Staff who stay learn residents' needs.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Michigan facilities.
- Skilled Nurses ✓ Good
- Each resident gets 63 minutes of Registered Nurse (RN) attention daily — more than 97% of Michigan nursing homes. RNs are the most trained staff who catch health problems before they become serious.
- Violations ○ Average
- 9 deficiencies on record. Average for a facility this size. Mostly minor or procedural issues.
The Good
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4-Star Staffing Rating · Above-average nurse staffing levels
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5-Star Quality Measures · Strong clinical quality outcomes
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Low Staff Turnover (22%) · Staff stability means consistent care
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
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Staff turnover is low (22%)
26 points below Michigan average of 48%
Facility shows strength in staffing levels, quality measures, staff retention, fire safety.
The Bad
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 9 deficiencies on record
Mar 2025
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to ensure opened biologicals were dated or had an identifier on the medication in three of four medication carts reviewed. Findi...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to perform appropriate hand hygiene and or sanitize a blood pressure cuff during two of six medication pass observations. Findin...
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Feb 2024
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0655
(Tag F0655)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to develop a baseline care plan for an armpit/chest wall wound for one...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to apply offloading heel boots per physician orders for one resident (R5) out of one reviewed for wounds. Findings include:
On 2...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0919
(Tag F0919)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to ensure a call light was within reach for one resident (R48) out of two reviewed for call lights. Findings include:
On 2/13/20...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, interview, and record review, the facility failed to store and serve food under sanitary conditions. This deficient practice had the potential to affect all residents that consum...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected most or all residents
Deficient Practice Statement #2
Based on observation, interview and record review, the facility failed to ensure staff performed hand hygiene while providing meals to multiple residents in a common di...
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Jan 2023
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, and record review the facility failed to ensure 1) a comprehensive assessment was completed, 2) effective no...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review the facility failed to ensure hand hygiene was done appropriately and/or gloves were used consistently during the care of three patients (R62, R204, R...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A+ (95/100). Above average facility, better than most options in Michigan.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Michigan facilities.
- • 22% annual turnover. Excellent stability, 26 points below Michigan's 48% average. Staff who stay learn residents' needs.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Shelby Crossing Health Campus's CMS Rating?
CMS assigns Shelby Crossing Health Campus an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Michigan, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Shelby Crossing Health Campus Staffed?
CMS rates Shelby Crossing Health Campus's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 22%, compared to the Michigan average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Shelby Crossing Health Campus?
State health inspectors documented 9 deficiencies at Shelby Crossing Health Campus during 2023 to 2025. These included: 9 with potential for harm.
Who Owns and Operates Shelby Crossing Health Campus?
Shelby Crossing Health Campus is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by TRILOGY HEALTH SERVICES, a chain that manages multiple nursing homes. With 57 certified beds and approximately 55 residents (about 96% occupancy), it is a smaller facility located in Shelby Townhip, Michigan.
How Does Shelby Crossing Health Campus Compare to Other Michigan Nursing Homes?
Compared to the 100 nursing homes in Michigan, Shelby Crossing Health Campus's overall rating (5 stars) is above the state average of 3.2, staff turnover (22%) is significantly lower than the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Shelby Crossing Health Campus?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Shelby Crossing Health Campus Safe?
Based on CMS inspection data, Shelby Crossing Health Campus has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Michigan. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Shelby Crossing Health Campus Stick Around?
Staff at Shelby Crossing Health Campus tend to stick around. With a turnover rate of 22%, the facility is 23 percentage points below the Michigan average of 46%. Low turnover is a positive sign. It means caregivers have time to learn each resident's needs, medications, and personal preferences. Consistent staff also notice subtle changes in a resident's condition more quickly. Registered Nurse turnover is also low at 18%, meaning experienced RNs are available to handle complex medical needs.
Was Shelby Crossing Health Campus Ever Fined?
Shelby Crossing Health Campus has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Shelby Crossing Health Campus on Any Federal Watch List?
Shelby Crossing Health Campus is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.