Good Samaritan Ambassador
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Good Samaritan Ambassador in New Hope, Minnesota, has received an excellent Trust Grade of A, indicating it is highly recommended and performs well compared to other facilities. It ranks #33 out of 337 in Minnesota, placing it in the top half of state nursing homes, and #6 out of 53 in Hennepin County, meaning only five local options are better. The facility's trend is stable, with four issues reported in both 2023 and 2025, and it boasts a strong staffing rating of 5/5 stars and a turnover rate of 41%, which is slightly below the state average. While there have been no fines, which is a positive sign, recent inspections revealed concerns, such as failing to provide necessary Medicare documentation to one resident and not using proper protective equipment while caring for another resident with COVID-19. Despite these weaknesses, the facility maintains more RN coverage than 93% of Minnesota facilities, ensuring that residents receive attentive care and oversight.
- Trust Score
- A
- In Minnesota
- #33/337
- Safety Record
- Low Risk
- Inspections
- Holding Steady
- Staff Stability ○ Average
- 41% turnover. Near Minnesota's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Minnesota facilities.
- Skilled Nurses ✓ Good
- Each resident gets 102 minutes of Registered Nurse (RN) attention daily — more than 97% of Minnesota nursing homes. RNs are the most trained staff who catch health problems before they become serious.
- Violations ✓ Good
- Only 4 deficiencies on record. Cleaner than most facilities. Minor issues only.
The Good
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5-Star Staffing Rating · Excellent nurse staffing levels
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Full Sprinkler Coverage · Fire safety systems throughout facility
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No fines on record
-
Staff turnover below average (41%)
7 points below Minnesota average of 48%
Facility shows strength in staffing levels, fire safety.
The Bad
Near Minnesota avg (46%)
Typical for the industry
Part of a multi-facility chain
Ask about local staffing decisions and management
The Ugly 4 deficiencies on record
Jan 2025
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0582
(Tag F0582)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and document review, the facility failed to ensure the Skilled Nursing Facility Advanced Beneficiary Notice-C...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and document review, the facility failed to use proper personal protective equipment (PPE) for 1...
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Mar 2023
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0554
(Tag F0554)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** R32's significant change MDS dated [DATE], identified R32 was cognitively intact, was able to express needs and required limited...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0676
(Tag F0676)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview, observation, and document review the facility failed to ensure 1 of 1 resident (R327) who had a significant ...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Grade A (90/100). Above average facility, better than most options in Minnesota.
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Minnesota facilities.
- • Only 4 deficiencies on record. Cleaner than most facilities. Minor issues only.
- • No significant concerns identified. This facility shows no red flags across CMS ratings, staff turnover, or federal penalties.
About This Facility
What is Good Samaritan Ambassador's CMS Rating?
CMS assigns Good Samaritan Ambassador an overall rating of 5 out of 5 stars, which is considered much above average nationally. Within Minnesota, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Good Samaritan Ambassador Staffed?
CMS rates Good Samaritan Ambassador's staffing level at 5 out of 5 stars, which is much above average compared to other nursing homes. Staff turnover is 41%, compared to the Minnesota average of 46%. This relatively stable workforce can support continuity of care.
What Have Inspectors Found at Good Samaritan Ambassador?
State health inspectors documented 4 deficiencies at Good Samaritan Ambassador during 2023 to 2025. These included: 4 with potential for harm.
Who Owns and Operates Good Samaritan Ambassador?
Good Samaritan Ambassador is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility is operated by GOOD SAMARITAN SOCIETY, a chain that manages multiple nursing homes. With 77 certified beds and approximately 75 residents (about 97% occupancy), it is a smaller facility located in NEW HOPE, Minnesota.
How Does Good Samaritan Ambassador Compare to Other Minnesota Nursing Homes?
Compared to the 100 nursing homes in Minnesota, Good Samaritan Ambassador's overall rating (5 stars) is above the state average of 3.2, staff turnover (41%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Good Samaritan Ambassador?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Good Samaritan Ambassador Safe?
Based on CMS inspection data, Good Samaritan Ambassador has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 5-star overall rating and ranks #1 of 100 nursing homes in Minnesota. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Good Samaritan Ambassador Stick Around?
Good Samaritan Ambassador has a staff turnover rate of 41%, which is about average for Minnesota nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Good Samaritan Ambassador Ever Fined?
Good Samaritan Ambassador has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Good Samaritan Ambassador on Any Federal Watch List?
Good Samaritan Ambassador is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.