BAPTIST NURSING HOME-CALHOUN, INC

152 BURKE CALHOUN CITY ROAD, CALHOUN CITY, MS 38916 (662) 628-6611
Non profit - Corporation 120 Beds Independent Data: November 2025 5 Immediate Jeopardy citations
Trust Grade
0/100
#145 of 200 in MS
Last Inspection: May 2025

Inspected within the last 6 months. Data reflects current conditions.

Overview

Baptist Nursing Home-Calhoun, Inc. has received a Trust Grade of F, indicating significant concerns about the quality of care provided. Ranked #145 out of 200 in Mississippi, they are in the bottom half of facilities in the state, and they are the second-best option in Calhoun County, with only one other facility available. Unfortunately, the trend is worsening, with issues increasing from 4 in 2023 to 16 in 2025. While staffing is a relative strength, rated at 4 out of 5 stars with a low turnover rate of 32%, the facility has less RN coverage than 98% of Mississippi facilities, which is concerning. There have been serious incidents reported, including staff members taunting and abusing a resident, which was shared on social media, and an incident of sexual abuse involving two residents. These critical findings highlight major safety and care issues that families need to consider when evaluating this nursing home.

Trust Score
F
0/100
In Mississippi
#145/200
Bottom 28%
Safety Record
High Risk
Review needed
Inspections
Getting Worse
4 → 16 violations
Staff Stability
○ Average
32% turnover. Near Mississippi's 48% average. Typical for the industry.
Penalties
✓ Good
No fines on record. Clean compliance history, better than most Mississippi facilities.
Skilled Nurses
⚠ Watch
Each resident gets only 17 minutes of Registered Nurse (RN) attention daily — below average for Mississippi. Fewer RN minutes means fewer trained eyes watching for problems.
Violations
⚠ Watch
22 deficiencies on record. Higher than average. Multiple issues found across inspections.
★☆☆☆☆
1.0
Overall Rating
★★★★☆
4.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★☆☆☆☆
1.0
Inspection Score
Stable
2023: 4 issues
2025: 16 issues

The Good

  • 4-Star Staffing Rating · Above-average nurse staffing levels
  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record
  • Staff turnover below average (32%)

    16 points below Mississippi average of 48%

Facility shows strength in staffing levels, fire safety.

The Bad

1-Star Overall Rating

Below Mississippi average (2.6)

Significant quality concerns identified by CMS

Staff Turnover: 32%

13pts below Mississippi avg (46%)

Typical for the industry

The Ugly 22 deficiencies on record

5 life-threatening 1 actual harm
Aug 2025 1 deficiency
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected most or all residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, record reviews and policy and procedure reviews, the facility did not follow established infe...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, interviews, record reviews and policy and procedure reviews, the facility did not follow established infection control procedures for the transportation, handling, and disturbing of dirty and clean linens. The facility used the public laundry and transported the dirty and clean linens in the facility van that was for resident use without cleaning the van/bus before and after each use. The facility also used public washing machines without cleaning them before and after each use and for not using hot water temperatures in accordance with infection control policies and procedures. The deficient practice had the potential to affect 93 of 93 residents living in the facility and all staff.Findings Include:The facility policy titled: Laundry Services undated, read: To assure a clean supply of linens and to protect employees who handle and process the laundry. Soiled linen should be handled as little as possible and with a minimum of agitation to prevent gross microbial contamination of the air and of persons handling the linen. All linens should be stored and transported in carts used exclusively for this purpose, or in linen carts that have been decontaminated after being used for soiled laundry. Dirty linen should be clearly separated from areas where clean linen is handled. Linens should be washed with a detergent in water hotter than 160 degrees Fahrenheit (F) for 25 minutes since this is an effective method for cleaning and for killing most vegetative bacteria.Observation and interview on 08/25/25 at 11:45 AM with the Director of Nursing (DON) confirmed that the facility laundry department had three (3) broken washing machines. DON toured the facility laundry with the State Agency (SA) and stated that they had been transporting the facility laundry to the public laundry facility in the local town. The laundry staff were placing the dirty facility linens in the facility's resident transport van/bus and taking the linens to be washed and dried and transported back to the facility in the resident transport van/bus. DON stated that there were three (3) commercial high temperature washing machines located in the facility laundry and that all three (3) were broken. The DON confirmed that the nursing home facility was located next to the community hospital and emergency room (ER) and there was only one laundry department that the hospital and the nursing home shared. The three (3) commercial washing machines were used to wash all the linens for the nursing home, the community hospital, and the ER. Therefore, since all three (3) commercial washers were broken and un-usable the laundry staff have to transport the linens for all the nursing home, the community hospital and the ER to the local public laundry facility for washing and drying. DON stated that the maintenance department had attempted to repair the washing machines, but the correct parts had not been obtained to do the repairs. Observation was made in the laundry area that there were three (3) commercial high temperature washing machines that had signs attached to all three (3) Out of Order. The DON stated that the commercial washing machines were over [AGE] years old and probably needed to be replaced. DON stated that to her knowledge the facility had been using the local public laundry facility for washing the facility's linens for approximately two (2) weeks.On 08/25/25 at 12:00 PM an interview with the Maintenance Director revealed that the facility had no way of repairing the washing machines without the proper parts and that the parts were ordered and the wrong part was sent, and they had to re-order and he had no timeframe of when the repairs would be completed. Maintenance Director confirmed that all three washing machines were broken down and unusable and stated, I don't know how it happened, probably because they are worn out. Interview on 08/25/25 at 12:40 PM with Licensed Practical Nurse (LPN) #1 confirmed that Resident #1 was on contact isolation because of Extended-spectrum Beta-Lactamase (ESBL) which required contact isolation. LPN #1 confirmed that Resident #1 had to have all linens and personal clothing placed in red bags for infectious waste and washed separately from all other residents' linens and clothing. Interview on 08/25/25 at 1:00 PM with Registered Nurse (RN) #2 revealed that Resident #3 was on contact precaution due to Carbapenem-resistant Pseudomonas aerogenesis (CRPA) of the urine. Record review of the facility roster matrix dated 08/25/2025 revealed that two (2) residents, Resident #1 and Resident #3, were documented as being placed on Transmission-Based Precautions (TBP). Interview on 08/25/25 at 1:15 PM with the Laundry Director revealed that she has been loading the linens into the facility's resident transport van/bus and transporting the dirty linens to the public laundry facility and washing them in the public washing machines and dryers and transporting them back to the facility. She sorts the laundry in the facility laundry department and places the dirty towels and bed linens inside of plastic bags and then puts them in the van and drives the dirty linen to the public laundry facility. She confirmed that she does not disinfect the van/bus and does not place any type of barrier down inside of the van/bus when transporting the dirty linens or the clean linens. Laundry Director confirmed that she does not disinfect the public washing machines prior to use and does not disinfect after use and had no way to monitor the temperature to ensure that the washer water temperature had to reach a minimum of 160-degree F in order for the detergent to break down and sanitize the linens. Laundry Director stated that the first facility commercial high temperature washing machine had been broken for approximately three (3) weeks and then approximately two (2) weeks ago the second and third facility high temperature commercial washing machines broke down, leaving them without washing machines. Laundry Director stated that all resident clothes and all red bags were washed in the facility in the small household washing machine and those were not taken to the public facility. Laundry Director stated that the small household washing machine located in the facility laundry department had no temperature gages and she had never used a thermometer to take the hot water temperature.
Jul 2025 2 deficiencies 2 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Resident Rights (Tag F0550)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on resident interviews, staff interviews, record reviews, observations, policy and procedure reviews, local county sheriff...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on resident interviews, staff interviews, record reviews, observations, policy and procedure reviews, local county sheriff's report and interview, and review of the social media video, the facility failed to ensure that the rights of Resident #1 to have respect and dignity were honored when two Certified Nursing Assistants (CNAs) taunted, threatened and abused Resident #1 and posted the videos to social media. Resident #1 was one (1) of three (3) residents that were reviewed for Resident Rights. The evening of 07/22/25 two (2) facility Certified Nursing Assistants (CNA)'s posted a video to social media in which they taunted, threatened and abused Resident #1. The video was seen by the community and the family of the resident.The facility's failure to ensure the right to be treated with dignity placed Resident #1 and other residents at risk in a situation that has caused and is likely to cause serious injury, serious harm, serious impairment, or death. The SA identified Immediate Jeopardy (IJ) and Substandard Quality of Care (SQC) which began on 07/22/25. The SA notified the facility's Administrator of the IJ and SQC on 07/29/25 at 3:00 PM and provided the Administrator with the IJ templates. The facility provided an acceptable Removal Plan on 7/29/25, in which the facility alleged all corrective actions were completed to remove the IJ on 7/29/25 and the IJ removed on 7/30/25.The SA determined the IJ was removed on 7/30/25, prior to exit, and the scope and severity for CFR S483.10(a)(1) Resident Rights (F550) was lowered to a D, while the facility develops and implements a plan of correction and monitors the effectiveness of the systemic changes to ensure the facility sustains compliance with regulatory requirements. Cross Reference F600Findings Include:Review of the facility's undated policy titled Your Rights and Protections as a Nursing Home Resident read: What are my rights in a nursing home? As a nursing home resident, you have certain rights and protections under Federal and state law that help ensure you get the care and services you need. You have the right. to have your personal information kept private. Be Treated with Respect: You have the right to be treated with dignity and respect, as well as make your own schedule and participate in the activities you choose.Be Free from Abuse and Neglect: You have the right to be free from verbal, sexual, physical, and mental abuse. Record review of the facility policy titled HIPPA Sanctions Policy dated and revised 06/25 revealed, The Health Insurance Portability and Accountability Act of 1996 (HIPPA) requires that covered entities have and apply appropriate sanctions against members of their workforce who fail to comply with privacy policies and procedures of the covered entity, or the requirements of the HIPPA Security Rule. Accordingly, it is the intention of (name of facility) to ensure the confidentiality and integrity of protected health information as required by law and professional ethics.Review of the facility policy titled Photographing, Videotaping, Video imaging and/or Audiotaping Policy last revised 3/23 revealed, .Patient identifiable information is any piece of information which can potentially be used to identify, contact, or locate an individual. This includes demographic information, voice audio, facial images, or any unique characteristic of an individual. Photographic images are considered protected health information and are not limited to images of the face. Additionally, any characteristic that could uniquely identify the individual is protected health information. Purpose: To protect the patient's dignity and comply with federal and state privacy laws. Patient Authorization Required. Patient authorization is obtained prior to all photography.Review of the facility's Employees Handbook page 30 of 43 revealed: .Recording Devices and Cameras Team members are not permitted to use cameras, camera phones, tape recorders, or other recording devices on duty or while on (name of facility) premises conducting official business unless such use has been approved by management. Accordingly, team members are prohibited from secretly recording, videotaping, or taking pictures of others. Such conduct is grounds for disciplinary action up to and including termination of employment. Record review of the facility investigation and observation of the video footage revealed that on 07/23/25 at approximately 6:40 AM the facility Director of Nursing (DON) was notified by a resident of the local community that there was a video of Resident #1 posted on social media the evening of 07/22/25. The DON immediately began investigating the incident and she obtained a copy of the video which identified Resident #1 and two (2) Certified Nursing Assistants (CNA#1) and (CNA #2). The local law enforcement was notified of the incident, and they also began an investigation. The DON obtained handwritten statements from CNA #1 and CNA #2 and determined through investigation that CNA #1 and CNA #2 had posted videos of Resident #1 on social media without the permission of Resident #1 and/or her Responsible Parties (RP's). The video revealed that CNA #1 and CNA #2 were taunting, threatening and teasing Resident #1 while she was lying in bed, which lead to Resident #1 becoming agitated and upset. The video revealed that CNA #1 threatened Resident #1 with biting her and that she would be sent to Geri psych. CNA #1 was heard on the video asking Resident #1 if she had ever been bitten and if she did not behave she would bite her. The video showed that CNA #1 slapped the back of Resident #1's upper right arm and sat on Resident #1's bed on top of her lower legs. Resident #1 could be heard saying that she was hurting her legs and to get off her. During the entire video CNA #2 could be heard laughing as if she was video taping the events. It was determined through the facility investigation that the video of Resident #1 was taken in her room while she was in her bed at a time between 4:30-5:00 PM on 07/22/2025. The investigation revealed that the unauthorized video was posted to the social media platform by the two (2) facility CNA's and was later shared with other employees of the facility and then it eventually was shared with the family members of other residents in the facility, which lead to the violation of the residents' rights. In viewing the video, it was visible that Resident #1 was upset by the abuse and taunting and was heard on the video cussing the two CNAs as both were laughing at Resident #1.Record review of the facility's documentation of the incident titled: Report of Violation Under Mississippi Vulnerable Adult Act completed and signed by the facility's DON and dated 07/25/25. The report revealed: On July 23, 2025, at approximately 6:40 A.M., a video was received of (CNA #1) assigned to (Resident #1), appearing to upset her. The CNA tapped (Resident #1) on her right arm. The audio is not clear on the video, but laughing can be heard. (CNA #2) admitted during the investigation interview that she was the one that recorded the video. (CNA #2) posted the video on a private story on her (social media) page and tagged approximately six (6) people in it for viewing. (Resident #1) can be seen in the video lying in her bed in (room #). The video was screen recorded by someone and has now spread throughout the community. (Resident #1's) Resident Representative (RR#1) was notified and he voiced that him and his family had plans to come to the facility concerning the matter. (Resident #1's) family arrived at the facility on 07/23/25 at approximately 8:15 A.M. upset and showed staff members a copy of the video on their personal cell phone. The (local county Sheriff's Department) was notified and arrived at the facility to speak with the family and staff members concerning the incident. The two CNAs involved (CNA #1 and CNA#2) were arrested by (local county Sheriff's officer) on July 24, 2025, with pending charges of abuse. (Resident #1) is an [AGE] year-old female admitted to (name of facility) on April 27, 2021, per the services of (name of physician) due to dementia with behavioral disturbances. Resident #1 has a BIMS (Brief Interview of Mental Status) score of 3 indicating severe cognitive impairment. She is usually able to make her needs known and she usually understands others. She is non-ambulatory. She uses a staff propelled wheelchair for mobility. She requires two-person extensive assistance with bed mobility, personal hygiene, bathing, and dressing. She's incontinent with bowel and bladder. The report was dated 07/25/25 and signed by the DON. On 07/29/25 at 9:15 AM during an interview with the Nursing Home Administrator (NHA) he confirmed that two (2) facility CNA's (CNA #1 and CNA#2) had been terminated from the facility for the abuse of Resident #1. He stated that on 07/22/25 at or around 4:30 PM the two CNA ‘s video taped Resident #1 during delivery of care in her room and then posted the video to social media on the evening of 07/22/2025. The NHA stated that the county Sheriff arrested the two CNAs and charged them with abuse of a Vulnerable Adult. In an interview with the DON on 07/29/25 at 9:30 AM she confirmed that she obtained hand-written statements from the two (2) CNA's (CNA #1 and CNA #2) and that they had admitted to her through their statements that they did not view their interactions with Resident #1 as abuse. They stated that they were just playing with Resident #1 and that they were video taping her for her family to have memories of her. The CNAs stated that they should not have posted the video to social media but had only posted it to their private story and invited six (6) guests to view it. They had not thought that the video would be re-posted by others on various other social media platforms. The DON stated that the county Sheriff had arrested the two CNAs for abuse of a Vulnerable Adult and that they had spent the night in jail. The local news station also reported the incident as abuse of a Vulnerable Adult. The DON stated that the family came to the facility on [DATE] at approximately 8:15 AM and they were very upset that the video of Resident #1 was posted on social media the evening of 07/22/2025. The DON first learned about the video and abuse of Resident #1 at approximately 6:40 AM on 07/23/2025. On 07/29/2025 at 10:15 AM an observation and interview with Resident #1 revealed a bed bound resident lying in her bed, aroused easily when spoken to, but confused. Resident #1 was alert to self and able to answer simple questions. Resident #1 was able to tell surveyor her correct date of birth . Resident was oriented to her name but was not oriented to place and time. Resident #1 presented as having dementia. Interview on 07/29/2025 at 11:00 AM with the Quality Assurance Director (QAD) revealed that she had no knowledge of the incident with Resident #1 on 07/22/25 and it was discussed on 07/23/25 that a couple of the CNAs had video taped her during care. QAD stated that all staff are in-serviced and trained that they should never have their phones out during care and that it is a violation of the residents rights to do that and especially to post it on social media.During an interview by telephone on 07/29/2025 at 1:20 PM with Resident Representative (RR#1) revealed that he was contacted on 07/22/2025 at approximately 7:30 PM by his grandson and told that there was a video of Resident #1 posted on social media. RR#1 stated that he had no knowledge of what (proper name of social media) was or how to view it on his cell phone and his grandson sent him the video of Resident #1 being abused by two (2) CNA's. RR#1 stated that this was very upsetting to him and his family. RR#1 stated that RR#2 was most upset about the posting of the video and the abuse of Resident #1. RR#1 stated that he came to the facility on [DATE] to talk to the staff about Resident #1 and to get an explanation as to why this video was posted on social media. RR#1 stated that he received numerous phone calls from all over the community and out of state to tell him that there was a video of Resident #1 posted on social media. RR #1 stated that he felt that Resident #1 had been abused by the two (2) CNAs seen on the video. RR #1 stated that the two (2) CNAs seen on the video with Resident #1 were arrested by the county Sheriff's office for abuse of Resident #1. RR #1 stated that the posting of the video was very embarrassing to his family and to Resident #1. On 07/29/2025 at 1:55 PM an interview with RR#2 revealed that she had worked at the facility for many years and had retired from that facility. RR#2 stated that she had placed Resident #1 at the facility in 2021 because she was of the impression that she would be safe and treated well. RR#2 stated that she was very upset over the abusive way the two CNAs had treated Resident #1 on the video. RR#2 stated that she felt that if they were comfortable enough to record and post videos of abuse of Resident #1, she just wonders how long they have been doing this and to who else. RR#2 stated that on 07/23/2025 she went to her mother's room to assess her and to look at her legs and feet where the CNA #1 had sat on her. RR#2 stated that Resident #1 had a dark bruise on her right ankle. RR #2 stated that she felt that the bruise was a result of CNA #1 sitting on top of her in her bed as seen on the video. On 07/29/2025 at 2:00 PM during an interview with the County Sheriff Deputy that arrested the two (2) CNAs revealed that he arrested CNA #1 and CNA #2 for simple assault of a Vulnerable Adult. He stated that CNA #1 and CNA #2 had been placed in jail overnight and the next day they posted bail and obtained attorneys. The Deputy Sheriff provided the surveyors with a copy of the Sheriff's report dated 07/24/2025. The Deputy Sheriff confirmed that he obtained written statements from the two (2) CNAs while they were in custody, and it would be shared with the grand jury for criminal charges. The record review of the Minimum Data Set (MDS) dated [DATE] Section C-Cognitive Patterns documented that Resident #1 had a Brief Interview of Mental Status (BIMS) score of 3 which indicated that she was severely cognitively impaired. Section G-Functional Status of the MDS dated [DATE] documented that Resident #1 was a two (2) person assist for Activities of Daily Living (ADL) Assistance. The record review of the handwritten statement of CNA #1 that she gave to the facility DON revealed that CNA #1's written statement was very different from what was viewed on the video and posted on social media. CNA #1's handwritten statement that she gave to the facility's DON and was signed by CNA #1 and dated 7/23/2025 revealed: On July 22nd appr. 4:30 or no later than I took (name of Resident #1) to put her to bed. She was very combative holding on to the walls I then had to tell her it was time for her to go to bed before the other shift came. I then had to strap her on the lift, and she was refusing She punched me multiple times in doing so I was replying stop hitting me and you have to go to bed She replied with she is not going to bed. I then put her in her bed, and she was hanging on to the lift so me and (name of another staff) proceeded to remove her hands. I stated multiple times if she didn't stop she was going to hurt herself She was cussing and fighting I was trying to change her when she grabbed me by my hair. I got away from her and proceeded with the care. She then still didn't let me pull off her clothes so I then tricked her into letting me get them off when she realize I was trying to clean her she became combative again I then was changed her in a hurry and I was trying to sit her up in bed when she continued to hit me she stated Do you wanna fight I then begin to play with her and gave her a little playful tap on the shoulder after the situation was done She looked at me and said I love you sister, will you come back to sit with me I gave her a hug and told her I would see her Friday and that was the last time we talked till I picked up her supper tray and even then we were so nice to each other. Signed by CNA #1 and dated 07/23/2025 and placed in the DON's investigation. Record review of the handwritten statement given to the DON by CNA #2 and dated 7/23/2025 revealed: This is (name of CNA #2) statement. I take full responsibility for the video that's been brought to your attention. I made a huge mistake by violating HIPPA but also my resident rights. The video that was seen was a misunderstanding. As we were only playing with her I could see how it looked on the outside. This is something we're used to. When (name of Resident #1) doesn't wanna lay down she cusses, throws fits, hits everything. This was something we were used to, so we never really paid any mind. I never charted her bad behavior; I didn't see it that way because it would only be when it was time to lay down. Then she does have a touch of dementia she didn't know what she was doing, she just knew she didn't want to go to bed. But to help night shift we try to lay as many people down before they come in. Just to kind of help. In the video you do hear her cussing (CNA #1) out and hitting her, you do see (CNA #1) messing/playing with her back. This was something they often did. It was never any physical or verbal abuse. We shouldn't be playing with residents I'm aware. But it was never out of anger or anything. We just got so comfortable with her a grew a tight bond with her. She became one of our favorite residents, which I love them all and I do love my job. I made a very terrible mistake, and I truly am sorry. I am willing to prove and do anything to show whoever that this wasn't a case of abuse in any type of way. She shouldn't have been recorded I am aware and own up to my wronging. But I wouldn't allow any abuse in my presence. I didn't look at it being abuse because this something we was so use to happening. It was just a mistake and misunderstanding. Anybody in the facility could tell you we wouldn't hurt anyone and we love everyone. We did inform a nurse that was their about her hitting and cussing. I am truly sorry for what it looked like but abuse in any way wasn't the case. The date the video was taking was on July 22nd approx. after 4PM to 5ish. Handwritten statement signed by CNA #2 and dated 7/23/25 and placed in the DON's investigation. Record review of the County Sheriff's Report revealed that on 07/24/2025 CNA #1 and CNA #2 were arrested for Abuse/Neglect of A Vulnerable Adult and Exploitation of Vulnerable Adult. The narrative written on the sheriff's report read: On July 24, 2025, (name of county Sheriff's office) received a report of a (Proper name of social media) video going around that showed two health care workers assaulting an elderly female at the (name of the facility). In the video, you can see that a health care worker was in the patient's room while the other worker was videoing it. After reviewing the video, it showed that the health care worker hit the female patient. The workers were identified as (CNA #2 and CNA #1). (Name of Sheriff's Deputy interviewed both suspects. Both suspects admitted to the allegations, and both wrote out a statement. Both individuals were arrested and charged. The SA was unable to interview CNA #1 and CNA #2 because both had obtained lawyers and would not speak to us during the time the SA was investigating the abuse case.Review of the Removal Plan revealed that the facility took the following actions: The removal plan below is provided in response to the Immediate Jeopardy (IJ) received on 7/29/2025. The State Agency notified the facility administrator of the IJ on 7/29/2025. Brief Description: On July 22, 2025, at 4:30 PM, the facility failed to prevent staff from exploiting and abusing Resident #1 by allowing staff to record and share video footage on their phones of demeaning, degrading content involving the resident by staff members that were assigned to care for her in the facility. The video was posted to a social media platform where the family saw the video footage of the event. Immediate Action started on July 23, 2025, at approximately 6:40 AM: On 7/23/2025 at 6:37 AM, Director of Nursing (DON) was notified by an external source about a video of Resident #1 was posted on a social media platform. On 7/23/2025 at 6:37 AM, DON notified Nursing Home Administrator (NHA). On 7/23/2025 at 7:18 AM, Assistant Director of Nursing (ADON) received a call from NHA requesting to initiate reporting. On 7/23/2025 at 7:49 AM, ADON spoke with DON to discuss the process of reporting to State and AG. On 07/23/2025 at 8:08 AM, ADON reported the incident to MS Department of Health. On 7/23/2025 at 8:18 AM, ADON reported the incident to the Attorney General. On 7/23/2025 at 8:18 AM, ADON notified Responsible Party (RP). On 7/23/2025 at 8:30 AM, ADON and Staff Development Specialist (SDS) performed full body assessment of Resident #1. The findings were this nurse performed a full body audit that was completed per protocol. Elder's skin assessed from head to toe, including behind the ears, under the breast, axillae, abdomen, groin, back and all extremities. No bruising or lacerations noted. Elder has no wounds. Elder's skin is warm, dry and intact. Elder is alert to self only and talkative. Word salad noted. Elder tolerated assessment without distress. On 7/23/2025 at 8:45 AM, SDS continued to complete full body assessments and interviews of all residents under the care of the staff in question. No negative assessments or outcomes were found. On 7/23/2025 at 9:00 AM, Resident #1's family arrived at facility and met with ADON, Risk Manager (RM), Human Resources Manager (HRM), Licensed Social Worker (LSW), and Head Nurse (HN). On 7/23/2025 at 9:05 AM, Police Department notified. On 7/23/2025 at 9:35 AM, Chief of Police arrived at facility. On 7/23/2025 at 10:03 AM, ADON notified Ombudsmen. On 7/23/2025 at 10:49 AM, ADON notified Primary Care Provider (PCP). On 7/23/2025 at 2:30 PM, LSW discussed with Ombudsmen. On 7/23/2025 at 3:07 PM, Certified Nursing Assistant (CNA) #1 suspended and terminated on 7/23/2025. On 7/23/2025 at 3:47 PM, CNA #2 suspended and terminated on 7/23/2025. On 7/23/2025 at 4:30 PM, SDS began in-services on HIPAA, Reporting Abuse, Cell phone usage, and Vulnerable Adult Policy until 100% is completed. No staff will be allowed to work until in serviced. On 7/28/2025 at 9:30 AM, Psychiatric Mental Health Nurse Practitioner (PMHNP) evaluated Resident #1 for psychosocial harm. No issues were identified. On 7/29/2025 at 4:20 PM, an emergency QAPI meeting was held to review the immediate jeopardy related to Residents Rights and Abuse and exploitation and review policies and procedures for changes. Attendees were NHA, Nursing Home Medical Staff Director (NHMSD), DON, ADON, Quality Improvement Officer (QIO), Care Plan Nurse (CPN), SDS, HRM, and RM. Policies were reviewed and changes were made to the Quality Assurance and Performance Improvement Policy. The policy update included holding emergency meetings to discuss reportable events during the investigation time frame. The facility alleged that all corrective actions were completed on 7/29/2025, and the IJ removed as of 7/30/2025. The State Agency (SA) validation of the Removal Plan was made on 7/30/25 through interviews, observations, record reviews, and policy and procedure reviews. The SA determined all corrective actions were completed on 7/29/25 by the facility and the IJ was removed on 7/30/25.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews, observations, resident interviews, record reviews, policy and procedure reviews, video review, and sh...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews, observations, resident interviews, record reviews, policy and procedure reviews, video review, and sheriff's arrest report review, the facility failed to protect Resident #1's right to be free from abuse when staff created a video during care of the resident, of verbal and physical abuse, of the resident and posted it to social media. Resident #1 was one (1) of three (3) residents reviewed for Abuse and Neglect. The evening of 07/22/25 two (2) facility Certified Nursing Assistants (CNA)'s posted a video to social media in which they taunted, threatened and abused Resident #1. The video was seen by the community and the family of the resident.The facility's failure to ensure the right to be free from abuse placed Resident #1 and other residents at risk for abuse and neglect in a situation that has caused and is likely to cause serious injury, serious harm, serious impairment, or death. The SA identified Immediate Jeopardy (IJ) and Substandard Quality of Care (SQC) which began on 07/22/25. The SA notified the facility's Administrator of the IJ and SQC on 07/29/25 at 3:00 PM and provided the Administrator with the IJ templates. The facility provided an acceptable Removal Plan on 7/29/25, in which the facility alleged all corrective actions were completed to remove the IJ on 7/29/25 and the IJ removed on 7/30/25.The SA determined the IJ was removed on 7/30/25, prior to exit, and the scope and severity for CFR S483.12(a)(1) Freedom from Abuse, Neglect, and ExploitationF600 was lowered to a D, while the facility develops and implements a plan of correction and monitors the effectiveness of the systemic changes to ensure the facility sustains compliance with regulatory requirements. Cross Reference F550Findings Include:Review of the facility policy titled: Abuse last review/revision 04/25, revealed, .It is the policy of (name of facility) that this facility prohibits mistreatment, neglect, or abuse of residents. The residents must not be subjected to abuse by anyone. The resident has the right to be free from verbal, sexual, physical, or mental abuse, corporal punishment, and involuntary seclusion. Major Types of Elder Abuse: Physical Abuse. Exploitation.Psychological Abuse: The infliction of mental anguish, as with insults, swearing, or threats;.Verbal Abuse refers to any oral, written, or gestured language that includes disparaging and derogatory terms to residents. Mental abuse includes, but is not limited to, humiliation, harassment, threats of punishment, and deprivation. The term abuse is used in its broadest sense and refers to lack of courtesy, teasing, threatening, or overly vigorous restraint of a resident. Review of the facility policy titled Photographing, Videotaping, Video imaging and/or Audiotaping Policy last revised 3/23 revealed, .Patient identifiable information is any piece of information which can potentially be used to identify, contact, or locate an individual. This includes demographic information, voice audio, facial images, or any unique characteristic of an individual. Photographic images are considered protected health information and are not limited to images of the face. Additionally, any characteristic that could uniquely identify the individual is protected health information. Purpose: To protect the patient's dignity and comply with federal and state privacy laws. Patient Authorization Required. Patient authorization is obtained prior to all photography.Review of the facility's Employees Handbook page 30 of 43 revealed: .Recording Devices and Cameras Team members are not permitted to use cameras, camera phones, tape recorders, or other recording devices on duty or while on (name of facility) premises conducting official business unless such use has been approved by management. Accordingly, team members are prohibited from secretly recording, videotaping, or taking pictures of others. Such conduct is grounds for disciplinary action up to and including termination of employment. Record review of the facility investigation and observation of the video footage revealed that on 07/23/25 at approximately 6:40 AM the facility Director of Nursing (DON) was notified by a resident of the local community that there was a video of Resident #1 posted on social media the evening of 07/22/25. The DON immediately began investigating the incident and she obtained a copy of the video which identified Resident #1 and two (2) Certified Nursing Assistants (CNA#1) and (CNA #2). The local law enforcement was notified of the incident, and they also began an investigation. The DON obtained handwritten statements from CNA #1 and CNA #2 and determined through investigation that CNA #1 and CNA #2 had posted videos of Resident #1 on social media without the permission of Resident #1 and/or her Responsible Parties (RP's). The video revealed that CNA #1 and CNA #2 were taunting, threatening and teasing Resident #1 while she was lying in bed, which lead to Resident #1 becoming agitated and upset. The video revealed that CNA #1 threatened Resident #1 with biting her and that she would be sent to Geri psych. CNA #1 was heard on the video asking Resident #1 if she had ever been bitten and if she did not behave she would bite her. The video showed that CNA #1 slapped the back of Resident #1's upper right arm and sat on Resident #1's bed on top of her lower legs. Resident #1 could be heard saying that she was hurting her legs and to get off her. During the entire video CNA #2 could be heard laughing. It was determined through the facility investigation that the video of Resident #1 was taken in her room while she was in her bed at a time between 4:30-5:00 PM on 07/22/2025. The investigation revealed that the unauthorized video was posted to the social media platform by the two (2) facility CNA's and was later shared with other employees of the facility and then it eventually was shared with the family members of other residents in the facility. In viewing the video, it was visible that Resident #1 was upset by the abuse and taunting and was heard on the video cussing thetwo CNAs as both were laughing at Resident #1.Record review of the facility's documentation of the incident titled: Report of Violation Under Mississippi Vulnerable Adult Act completed and signed by the facility's DON and dated 07/25/25. The report revealed: On July 23, 2025, at approximately 6:40 A.M., a video was received of (CNA #1) assigned to (Resident #1), appearing to upset her. The CNA tapped (Resident #1) on her right arm. The audio is not clear on the video, but laughing can be heard. (CNA #2) admitted during the investigation interview that she was the one that recorded the video. (CNA #2) posted the video on a private story on her (social media) page and tagged approximately six (6) people in it for viewing. (Resident #1) can be seen in the video lying in her bed in (room #). The video was screen recorded by someone and has now spread throughout the community. (Resident #1's) Resident Representative (RR#1) was notified and he voiced that he and his family had plans to come to the facility concerning the matter. (Resident #1's) family arrived at the facility on 07/23/25 at approximately 8:15 A.M. upset and showed staff members a copy of the video on their personal cell phone. The (local county Sheriff's Department) was notified and arrived at the facility to speak with the family and staff members concerning the incident. The two CNAs involved (CNA #1 and CNA#2) were arrested by (local county Sheriff's officer) on July 24, 2025, with pending charges of abuse. (Resident #1) is an [AGE] year-old female admitted to (name of facility) on April 27, 2021, per the services of (name of physician) due to dementia with behavioral disturbances. Resident #1 has a BIMS (Brief Interview for Mental Status) score of 3 indicating severe cognitive impairment. She is usually able to make her needs known and she usually understands others. She is non-ambulatory. She uses a staff propelled wheelchair for mobility. She requires two-person extensive assistance with bed mobility, personal hygiene, bathing, and dressing. She's incontinent with bowel and bladder. The report was dated 07/25/25 and signed by the DON. In an interview with the Nursing Home Administrator (NHA) on 07/29/25 at 9:15 AM he confirmed that two (2) facility CNA's (CNA #1 and CNA#2) had been terminated from the facility on 7/23/25 for the abuse of Resident #1. He stated that on 07/22/25 at or around 4:30 PM the two CNA ‘s video taped Resident #1 during delivery of care in her room and then posted the video to social media on the evening of 07/22/2025. The NHA stated that the county Sheriff arrested the two CNAs and charged them with abuse of a Vulnerable Adult. On 07/29/25 at 9:30 AM in an interview with the DON she confirmed that she obtained hand-written statements from the two (2) CNA's (CNA #1 and CNA #2) and that they had admitted to her through their statements that they did not view their interactions with Resident #1 as abuse. They stated that they were just playing with Resident #1 and that they were video taping her for her family to have memories of her. The CNAs stated that they should not have posted the video to social media but had only posted it to their private story and invited six (6) guests to view it. They had not thought that the video would be re-posted by others on various other social media platforms. The DON stated that the county Sheriff had arrested the two CNAs for abuse of a Vulnerable Adult and that they had spent the night in jail. The local news station also reported the incident as abuse of a Vulnerable Adult. The DON stated that the family came to the facility on [DATE] at approximately 8:15 AM and they were very upset that the video of Resident #1 was posted on social media the evening of 07/22/2025. The DON first learned about the video and abuse of Resident #1 at approximately 6:40 AM on 07/23/2025. In an interview on 07/29/25 at 10:00 AM with the Assistant Director of Nursing (ADON) it was revealed that she was working on 07/22/2025 and had gone into Resident #1's room around 4:30 PM to talk to CNA #1 about a full-time position at the facility. ADON stated that she did not see any abuse occurring at that time and had no knowledge of the incident until she was told about it on the next day 07/23/2025. ADON stated that CNA #1 and CNA #2 both had been working at the facility for close to a year and she stated that she hated to think about what occurred to the resident just moments after she left the room from talking to CNA #1 regarding swapping from part time to full time.Observation and interview on 07/29/2025 at 10:15 AM with Resident #1 revealed a bed bound resident lying in her bed, aroused easily when spoken to, but confused. Resident #1 was alert to self and able to answer simple questions. Resident #1 was able to tell surveyor her correct date of birth . Resident was oriented to her name but was not oriented to place and time. Resident #1 presented as having dementia. Interview by telephone on 07/29/2025 at 1:20 PM with Resident Representative (RR#1) revealed that he was contacted on 07/22/2025 at approximately 7:30 PM by his grandson and told that there was a video of Resident #1 posted on social media. RR#1 stated that he had no knowledge of what (proper name of social media) was or how to view it on his cell phone and his grandson sent him the video of Resident #1 being abused by two (2) CNA's. RR#1 stated that this was very upsetting to him and his family. RR#1 stated that RR#2 was most upset about the posting of the video and the abuse of Resident #1. RR#1 stated that he came to the facility on [DATE] to talk to the staff about Resident #1 and to get an explanation as to why this video was posted on social media. RR#1 stated that he received numerous phone calls from all over the community and out of state to tell him that there was a video of Resident #1 posted on social media. RR #1 stated that he felt that Resident #1 had been abused by the two (2) CNAs seen on the video. RR #1 stated that the two (2) CNAs seen on the video with Resident #1 were arrested by the county Sheriff's office for abuse of Resident #1. RR #1 stated that the posting of the video was very embarrassing to his family and to Resident #1. Interview on 07/29/2025 at 1:55 PM with RR#2 revealed that she had worked at the facility for many years and had retired from that facility. RR#2 stated that she had placed Resident #1 at the facility in 2021 because she was of the impression that she would be safe and treated well. RR#2 stated that she was very upset over the abusive way the two CNAs had treated Resident #1 on the video. RR#2 stated that she felt that if they were comfortable enough to record and post videos of abuse of Resident #1, she just wonders how long they have been doing this and to who else. RR#2 stated that on 07/23/2025 she went to her mother's room to assess her and to look at her legs and feet where the CNA #1 had sat on her. RR#2 stated that Resident #1 had a dark bruise on her right ankle. RR #2 stated that she felt that the bruise was a result of CNA #1 sitting on top of her in her bed as seen on the video. Interview on 07/29/2025 at 2:00 PM with the County Sheriff Deputy that arrested the two (2) CNAs revealed that he arrested CNA #1 and CNA #2 for simple assault of a Vulnerable Adult. He stated that CNA #1 and CNA #2 had been placed in jail overnight and the next day they posted bail and obtained attorneys. The Deputy Sheriff provided the surveyors with a copy of the Sheriff's report dated 07/24/2025. The Deputy Sheriff confirmed that he obtained written statements from the two (2) CNAs while they were in custody, and it would be shared with the grand jury for criminal charges. The record review of the Minimum Data Set (MDS) dated [DATE] Section C-Cognitive Patterns documented that Resident #1 had a Brief Interview of Mental Status (BIMS) score of 3 which indicated that she was severely cognitively impaired. Section G-Functional Status of the MDS dated [DATE] documented that Resident #1 was a two (2) person assist for Activities of Daily Living (ADL) Assistance. The record review of the handwritten statement of CNA #1 that she gave to the facility DON revealed that CNA #1's written statement was very different from what was viewed on the video and posted on social media. CNA #1's handwritten statement that she gave to the facility's DON and was signed by CNA #1 and dated 7/23/2025 revealed: On July 22nd appr. 4:30 or no later than I took (name of Resident #1) to put her to bed. She was very combative holding on to the walls I then had to tell her it was time for her to go to bed before the other shift came. I then had to strap her on the lift, and she was refusing She punched me multiple times in doing so I was replying stop hitting me and you have to go to bed She replied with she is not going to bed. I then got her in her bed, and she was hanging on to the lift so me and (name of another staff) proceeded to remove her hands. I stated multiple times if she didn't stop she was going to hurt herself She was cussing and fighting I was trying to change her when she grabbed me by my hair. I got away from her and proceeded with the care. She then still didn't let me pull off her clothes so I then tricked her into letting me get them off when she realize I was trying to clean her she became combative again I then was changed her in a hurry and I was trying to sit her up in bed when she continued to hit me she stated Do you wanna fight I then begin to play with her and gave her a little playful tap on the shoulder after the situation was done She looked at me and said I love you sister, will you come back to sit with me I gave her a hug and told her I would see her Friday and that was the last time we talked till I picked up her supper tray and even then we were so nice to each other. Signed by CNA #1 and dated 07/23/2025 and placed in the DON's investigation. Record review of the handwritten statement given to the DON by CNA #2 and dated 7/23/2025 revealed: This is I (name of CNA #2) statement. I take full responsibility for the video that's been brought to your attention. I made a huge mistake by violating HIPPA but also my resident rights. The video that was seen was a misunderstanding. As we were only playing with her I could see how it looked on the outside. This is something we're used to. When (name of Resident #1) doesn't wanna lay down she cusses, throws fits, hits everything. This was something we were used to, so we never really paid any mind. I never charted her bad behavior; I didn't see it that way because it would only be when it was time to lay down. Then she does have a touch of dementia she didn't know what she was doing, she just knew she didn't want to go to bed. But to help night shift we try to lay as many people down before they come in. Just to kind of help. In the video you do hear her cussing (CNA #1) out and hitting her, you do see (CNA #1) messing/playing with her back. This was something they often did. It was never any physical or verbal abuse. We shouldn't be playing with residents I'm aware. But it was never out of anger or anything. We just got so comfortable with her a grew a tight bond with her. She became one of our favorite residents, which I love them all and I do love my job. I made a very terrible mistake, and I truly am sorry. I am willing to prove and do anything to show whoever that this wasn't a case of abuse in any type of way. She shouldn't have been recorded I am aware and own up to my wrongings. But I wouldn't allow any abuse in my presence. I didn't look at it being abuse because this something we was so use to happening. It was just a mistake and misunderstanding. Anybody in the facility could tell you we wouldn't hurt anyone and we love everyone. We did inform a nurse that was their about her hitting and cussing. I am truly sorry for what it looked like but abuse in any way wasn't the case. The date the video was taking was on July 22nd approx. after 4PM to 5ish. Handwritten statement signed by CNA #2 and dated 7/23/25 and placed in the DON's investigation. Record review of the County Sheriff's Report revealed that on 07/24/2025 CNA #1 and CNA #2 were arrested for Abuse/Neglect of A Vulnerable Adult and Exploitation of Vulnerable Adult. The narrative written on the sheriff's report read: On July 24, 2025, (name of county Sheriff's office) received a report of a Snapchat video (social media) going around that showed two health care workers assaulting an elderly female at the (name of the facility). In the video, you can see that a health care worker was in the patient's room while the other worker was videoing it. After reviewing the video, it showed that the health care worker hit the female patient. The workers were identified as (CNA #2 and CNA #1). Sheriff's Deputy's interviewed both suspects. Both suspects admitted to the allegations, and both wrote out a statement. Both individuals were arrested and charged. The SA was unable to interview CNA #1 and CNA #2 because both had obtained lawyers and would not speak to us during the time the SA was investigating the abuse case.Review of the Removal Plan revealed that the facility took the following actions: The removal plan below is provided in response to the Immediate Jeopardy (IJ) received on 7/29/2025. The State Agency notified the facility administrator of the IJ on 7/29/2025. Brief Description: On July 22, 2025, at 4:30 PM, the facility failed to prevent staff from exploiting and abusing Resident #1 by allowing staff to record and share video footage on their phones of demeaning, degrading content involving the resident by staff members that were assigned to care for her in the facility. The video was posted to a social media platform where the family saw the video footage of the event. Immediate Action started on July 23, 2025, at approximately 6:40 AM: On 7/23/2025 at 6:37 AM, Director of Nursing (DON) was notified by an external source about a video of Resident #1 was posted on a social media platform. On 7/23/2025 at 6:37 AM, DON notified Nursing Home Administrator (NHA). On 7/23/2025 at 7:18 AM, Assistant Director of Nursing (ADON) received a call from NHA requesting to initiate reporting. On 7/23/2025 at 7:49 AM, ADON spoke with DON to discuss the process of reporting to State and Attorney General (AG). On 07/23/2025 at 8:08 AM, ADON reported the incident to MS Department of Health. On 7/23/2025 at 8:18 AM, ADON reported the incident to the Attorney General. On 7/23/2025 at 8:18 AM, ADON notified Responsible Party (RP). On 7/23/2025 at 8:30 AM, ADON and Staff Development Specialist (SDS) performed full body assessment of Resident #1. The findings were this nurse performed a full body audit that was completed per protocol. Elder's skin assessed from head to toe, including behind the ears, under the breast, axillae, abdomen, groin, back and all extremities. No bruising or lacerations noted. Elder has no wounds. Elder's skin is warm, dry and intact. Elder is alert to self only and talkative. Word salad noted. Elder tolerated assessment without distress. On 7/23/2025 at 8:45 AM, SDS continued to complete full body assessments and interviews of all residents under the care of the staff in question. No negative assessments or outcomes were found. On 7/23/2025 at 9:00 AM, Resident #1's family arrived at facility and met with ADON, Risk Manager (RM), Human Resources Manager (HRM), Licensed Social Worker (LSW), and Head Nurse (HN). On 7/23/2025 at 9:05 AM, Police Department notified. On 7/23/2025 at 9:35 AM, Chief of Police arrived at facility. On 7/23/2025 at 10:03 AM, ADON notified Ombudsmen. On 7/23/2025 at 10:49 AM, ADON notified Primary Care Provider (PCP). On 7/23/2025 at 2:30 PM, LSW discussed with Ombudsmen. On 7/23/2025 at 3:07 PM, Certified Nursing Assistant (CNA) #1 suspended and terminated on 7/23/2025. On 7/23/2025 at 3:47 PM, CNA #2 suspended and terminated on 7/23/2025. On 7/23/2025 at 4:30 PM, SDS began in-services on HIPAA, Reporting Abuse, Cell phone usage, and Vulnerable Adult Policy until 100% is completed. No staff will be allowed to work until in serviced. On 7/28/2025 at 9:30 AM, Psychiatric Mental Health Nurse Practitioner (PMHNP) evaluated Resident #1 for psychosocial harm. No issues were identified. On 7/29/2025 at 4:20 PM, an emergency QAPI meeting was held to review the immediate jeopardy related to Residents Rights and Abuse and exploitation and review policies and procedures for changes. Attendees were NHA, Nursing Home Medical Staff Director (NHMSD), DON, ADON, Quality Improvement Officer (QIO), Care Plan Nurse (CPN), SDS, HRM, and RM. Policies were reviewed and changes were made to the Quality Assurance and Performance Improvement Policy. The policy update included holding emergency meetings to discuss reportable events during the investigation time frame. The facility alleged that all corrective actions were completed on 7/29/2025, and the IJ removed as of 7/30/2025. The State Agency (SA) validation of the Removal Plan was made on 7/30/25 through interviews, observations, record reviews, and policy and procedure reviews. The SA determined all corrective actions were completed on 7/29/25 by the facility and the IJ was removed on 7/30/25.
May 2025 13 deficiencies 3 IJ
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Free from Abuse/Neglect (Tag F0600)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews, record review and facility policy review, the facility failed to protect the resident's right to be f...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews, record review and facility policy review, the facility failed to protect the resident's right to be free from sexual abuse for one (1) of 20 residents on the Special Care Unit. Resident #56. Resident #56 was found on 4/24/25 at approximately 3:00 PM, by a Certified Nursing Assistant (CNA) with Resident #16 in the bed and on top of her, with his hand inside her incontinence brief, performing jabbing motions. Resident #16 became violent with the staff when they tried to remove him from Resident #16's room where he hit a staff member with his fist. The facility's failure to prevent the sexual abuse of Resident #56 placed Resident #56 and other residents at risk for sexual assault, in a situation that caused and was likely to cause serious injury, serious harm, serious impairment, or death. This situation was determined to be an Immediate Jeopardy (IJ) and Substandard Quality of Care (SQC) which began on 11/05/24 when Resident #16 began to exhibit sexual behaviors towards staff and the facility did not implement interventions to prevent further sexual behaviors. The SA notified the facility's Administrator of the IJ and SQC on 4/30/25 at 1:20 PM and provided the Administrator with the IJ templates. The facility submitted an acceptable Removal Plan on 5/02/25, in which they alleged all corrective actions to remove the IJ and SQC were completed on 5/1/25, and the IJ removed on 5/2/25. The SA validated the Removal Plan on 5/05/25 and determined the IJ and SQC was removed on 5/2/25, prior to exit. Therefore, the scope and severity for 42 CFR: 483.12 (a)(1)- Free from Abuse, Neglect and Exploitation (F600), was lowered from a scope and severity of J to a D while the facility develops a plan of correction to monitor the effectiveness of the systemic changes to ensure the facility sustains compliance with regulatory requirements. Cross Reference F609, F656 Findings Include: Record review of the facility policy Abuse and or Suspected Crimes Reporting Under the Elder Justice Act, last reviewed 3/24 revealed, .Sexual abuse includes .sexual assault . It is the policy of [Proper Name of Facility] that all residents will be free from physical, mental, and/or verbal abuse . Record review of the facility investigation revealed that on 4/24/25 at approximately 3:00 PM, a Certified Nursing Assistant (CNA) was walking down the hall and saw Resident #16 on top of Resident #56 in an inappropriate manner. Both residents were clothed. The CNA called for assistance from other staff to remove Resident #16 from Resident #56's bed. Upon assessment by the Registered Nurse (RN), Resident #56 was noted to have scratches on her upper legs and scratches and bruising on her labia. The CNA reported that Resident #16's hand was down inside Resident #56's diaper, and he was making a jabbing motion with his hand. Record review of the Default Flowsheet Data for Resident #56, under Genitourinary on 4/24/25 at 4:13 PM, documented scratches, skin discoloration, and slight edema noted to the labia; maroon/purple and pale overall paleness; maroon/purple bruising noted to the left thigh; maroon/purple bruising with yellow outer edges noted to the left lateral eyebrow; and scratches noted to the left thigh and bilateral outer labia with bruising and redness to both areas. Record review of the Nursing Note for Resident #56, dated 4/29/25, written by Licensed Practical Nurse (LPN) #2 revealed a late entry for 4/24/25 that stated, This nurse alerted by CNA to come to elder's room. When this nurse entered room, observed a male elder on top of this female elder, both were fully clothed, male elder refuses to get off of female elder and required 2 (two) more CNA to assist, male elder becomes violent and punches one of the CNAs in the nose, male elder removed from this elder's room and taken back to his room with supervision. [Proper Name of Administrator] aware . Social Worker (SW) aware and she talked to family, and [Proper Name of Physicians] aware per this nurse . Record review of the Nursing Note for Resident #16, dated 4/24/25, documented that a CNA doing a visual check observed the elder in a female elder's room on top of her. The clothes were intact. When attempts were made to remove this elder, he became violent and punched a CNA in the nose. He was returned to his room, and supervision was provided at his doorway to maintain the female resident's safety. In an interview with CNA #3 on 4/29/25 at 10:45 AM, she stated that on the afternoon of 4/24/25, she came out of another resident's room and heard a commotion. She saw staff going into Resident #56's room, so she followed and saw Resident #16 lying on top of Resident #56. Both residents were fully dressed, and Resident #16 had his hand up Resident #56's pants leg. She said staff were attempting to remove him and he became agitated, hitting a CNA in the face. She stated it took about four staff members to remove him. CNA #3 further stated that Resident #16 frequently makes inappropriate statements about wanting sex and has grabbed CNAs between their legs, but she had never seen him attempt to touch another resident in this way. She said CNAs usually take two people when giving him care and try to discourage his behavior, but that he still grabs staff between their legs. After the incident, he was taken to his room, and the CNAs on duty conducted visual checks, but he was not on 1:1 supervision. At some point, he came out of his room and was in the dining area making sexual statements in front of other residents, so they returned him to his room. In an interview with the Administrator on 4/29/25 at 12:50 PM, he stated that on 4/24/25 at approximately 3:20 PM, he was notified by LPN #2 that Resident #16 was found on top of Resident #56, and he called for a Registered Nurse (RN) to assess her. He stated that at that time he was not informed that Resident #16 had his hands in Resident #56's brief. He stated that the resident's responsible party was notified by the Social Worker, and the physician was also notified. He verified that he reported the incident online to the Attorney General's Office. The Administrator stated that staff working the unit were instructed to supervise Resident #16 until he was transferred to the geriatric hospital on the afternoon of 4/25/25. He verified that no other residents were assessed for signs of abuse at that time and no other body audits were performed. The Administrator confirmed that this is a memory care unit that both Resident #56 and Resident #16 reside on. In an interview with RN #3 on 4/30/25 at 9:15 AM, she stated that on 4/24/25 around 4:00 PM, she was called to assess Resident #56 after Resident #16 was found on top of her. Resident #56 was noted to have irregularly shaped scratches and bruising on her left thigh, approximately the size of a quarter, bruising to her left eye, and scratches and bruising on both sides of her labia. She stated she notified the Administrator and Social Worker of her finding in the body audit. In an interview with CNA #6, #7, and #8 on 4/30/25 at 10:00 AM, they all stated that Resident #16 has a history of touching and grabbing staff's private parts and making comments like give me that p**** in front of other residents. They stated they had never seen him attempt to touch other residents, but he does touch staff and that he makes inappropriate sexual comments to other residents. They said that after the incident on 04/24/25, while Resident #16 was in the dining area on 4/25/25, he was fondling himself, making sexual gestures at female residents, and making inappropriate sexual statements, after which he was returned to his room. In an interview with LPN #3 on 4/30/25 at 10:15 AM she stated that Resident #16 has always exhibited aggressive verbal sexual behaviors. He makes sexual gestures toward anyone who walks by and says things like I want your p****. She stated he grabs CNAs during Activity of Daily Living (ADL) care and masturbates in common areas. She said that on the morning of 4/25/25, she was instructed to keep him under supervision in the dining room, but he continued to display inappropriate sexual behaviors. Although he was returned to his room, he is ambulatory and would come right back out. She added that he wanders and walks around the unit and, if his roommate is in the bathroom, he will go into other resident's room to use the restroom. In a telephone interview with CNA #2 on 4/30/25 at 2:00 PM, she confirmed that on the afternoon of 4/24/25, she was returning from filling the ice cart and saw Resident #16 on top of Resident #56 with his hand under her pants, fondling her forcefully. She stated that she witnessed Resident #56 lying on her back with her hands shaking and held over her head and face, while Resident #16 held her down forcefully with his left arm. CNA #2 yelled for help, and three other CNAs came. They physically removed Resident #16, who was aggressive, agitated, and combative, hitting and kicking at staff. She stated he hit her, CNA #3, in the face with his fist. After much effort, the staff removed him from Resident #56's bed and returned him to his room for supervision. She described him as violent and said he has always made sexual statements and grabbed staff. In a telephone interview with LPN #2 on 4/30/25 around 2:30 PM, she stated she was called to Resident #56's room on the afternoon of 4/24/25 and witnessed Resident #16 on top of Resident #56. Both were clothed, and she did not see his hand in her brief. She confirmed Resident #16 had a history of inappropriate sexual verbalizations, but she had not seen him touch other residents. She verified she notified the Administrator. In a telephone interview with the Psychiatric Nurse Practitioner (NP) on 5/1/25 at 10:15 AM, she stated that the staff keep her updated on Resident #16's behaviors and notify her if he has any increases. She verified that Resident #16 had inappropriate sexual behaviors and had an increase of these behaviors in November of last year and at that time his Depakote was increased on 11/4/25. During a further record review of the medical record for Resident#16 the notes below were revealed: Record review of Nursing Note for Resident #16 dated 11/5/24 revealed elder has inappropriate behaviors of groping at staff .sexually inappropriate behaviors, regularly touch his genitalia in public . Record review of Psychiatric Progress Note and Case Conceptualization note for Resident #16 dated 11/7/24 completed by Nurse Practitioner, revealed a diagnosis of Dementia. Review of the Case Conceptualization note revealed His Depakote was recently increased due to increase in inappropriate behaviors Record review of Psychiatric Progress Noted for Resident #16 dated 1/9/25 completed by Nurse Practitioner, revealed Staff reports that patient continues to exhibit inappropriate sexual behaviors . Record review of Social Work note, for Resident #16 dated 2/3/25 revealed Elder made eye contact with the Social Worker and made sexual statements during the interview .According to staff, the resident makes inappropriate sexual comments to staff routinely . Record review of Progress Notes, for Resident #16 dated 2/12/25, and signed by the PTA revealed Pt (patient) stated, 'I'll go for a walk with you if you give me some sugar' Then patient attempted to use his foot to inappropriately touch Licensed Physical Therapy Assistant (LPTA) where he stated give me some p**** . Record review of Progress Notes, for Resident #16 dated 2/17/25, and signed by the Physical Therapy Assistant (PTA) revealed Attempted Physical Therapy Treatment where patient was very inappropriate where he kept attempting to inappropriately touch Licensed Physical Therapy Assistant (LPTA) .patient kept attempting to inappropriately touch LPTA while saying very inappropriate stuff. LPTA discontinued treatment. Nursing staff notified. Record review of Nurses Notes, for Resident #16 dated 2/20/25 revealed .elder stuck his foot between CNA's legs in a sexual manner . Record review of the Nursing Note for Resident #16, dated 4/25/25, revealed that the elder ambulated off the unit with staff times two for transfer to [Proper Name of Facility]. Record review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/3/25 for Resident #16 revealed a Brief Interview for Mental Status Score (BIMS) score of 3 indicating severe cognitive impairment. Record review of Psychiatric Progress Note for Resident #16 revealed a diagnosis of Dementia and he was admitted to the facility on [DATE]. Record review of the MDS with an ARD of 2/13/25 for Resident #56 revealed a BIMS score of 7 indicating severe cognitive impairment. Record review of the demographic page for Resident #56 revealed that the facility admitted her on 4/15/21 with diagnosis to include Alzheimer's Disease. Review of the removal plan revealed that the facility took the following actions: Immediate Action started on 4/24/2025 at approximately 2:53 PM: 1. On 04/24/2025 at 2:53 PM, Certified Nursing Assistant (CNA) 1 saw Resident #16 on top of Resident #56. CNA 1 yelled for help. Licensed Practical Nurse (LPN) 1 and CNA 1, CNA 2, and CNA 3 entered the room and removed Resident #16 and took him back to his room where supervision was provided by CNA 2. 2. On 04/24/2025 at 3:05 PM, Licensed Master Social Worker (LMSW) and Nursing Home Administrator (NHA) notified by LPN of the incident. 3. On 4/24/2025 at 3:06 PM, a CNA was stationed outside the door of Resident #16 until transportation arrived to take him to an inpatient geropsychiatric unit. 4. On 4/24/2025 at 3:50 PM, LMSW went to evaluate Resident #16 for mood or behavior changes, and none were noted. 5. On 04/24/2025 at 4:13 PM, Staff Development Specialist (SDS) performed a full body audit on Resident # 56. The findings included red purple bruising with yellow edges noted to left outer eyebrow, scratches, skin discoloration and slight edema noted to exterior labia overall paleness maroon/purple bruising noted to left thigh approximate size of a quarter scratches noted to left thigh and bilateral outer labia with bruising and redness noted to both areas. 6. On 04/24/2025 at 4:21 PM, Nursing Home Medical Staff Director (NHMSD) notified by phone by RN 1 of findings from body audit. No orders received. 7. On 04/24/2025 at 4:28 PM, NHA notified the Ombudsman of the incident. 8. On 04/24/2025 at 5:49 PM, the LMSW notified Resident #56's Responsible Party (RP) of the incident. 9. On 04/24/2025 at 5:54 PM, NHA and Risk Manager (RM) notified the Director of Risk Management (DRM) of the event. to discuss the event and necessary actions steps needed to be implemented immediately to prevent any further harm. The recommended actions included continuing to seek inpatient geropsychiatric unit placement for Resident # 16 and continuing supervision. 10. On 04/24/2025 at 6:00 PM, RP of Resident # 16 was notified by LMSW regarding the incident and an order for inpatient geriatric psych placement. 11. On 04/24/2025 at 7:00 PM, LMSW verified that a CNA was placed outside Resident #16's room. 12. On 4/25/2025 at 11:23 AM, NHA notified the Mississippi State Department of Health (MSDH) of the incident by telephone. 13. On 04/25/2025 at 12:19 PM a follow-up weekly body audit completed on Resident # 56. No additional injuries identified. 14. On 04/25/2025 at 1:32 PM, Primary physician notified of Resident # 16 acceptance at behavioral health facility. 15. On 04/25/2025 at 3:46 PM, NHA notified the Attorney General's Office of the incident. 16. On 04/25/2025 at 3:53 PM, NHA sent an email reporting the incident to the MSDH via email to facilityreportedincidents@msdh.ms.gov. 17. On 04/25/2025 at 4:16 PM, Resident # 16 was transferred to a behavioral health facility. 18. On 04/30/2025 at 8:30 AM, NHA notified local law enforcement of the incident. 19. On 04/30/2025 at 3:30 PM, local law enforcement on-site. 20. On 04/30/2025 at 4:48 PM, Incident report received from local law enforcement. 21. On 4/30/2025 at 5:00 PM, the Director of Risk Management in-serviced the NHA and the Interim Director of Nursing (IDON) on timely reporting of suspected abuse. 22. On 4/30/2025 at 6:00 PM, the Interim Director of Nursing and SDS initiated Abuse training to include types of abuse, prevention and employee responsibilities for reporting suspected abuse for all 129 employees. No staff will be allowed to work until in serviced. 23. On 4/30/2025 at 6:00 PM, the IDON and SDS initiated an in-service for all Nursing Staff on implementing and developing Comprehensive Care Plans to include interventions that address inappropriate sexual behaviors. No staff will be allowed to work until in serviced. 24. No staff, including the Director of Nursing, will be allowed to work until in serviced. 25. On 4/30/2025 at 7:30 PM, an Ad hoc Quality Assurance (QA) meeting was held to review the immediate jeopardy related to F 600 Free from Abuse and Neglect, F 609 Reporting of Alleged Violations, and F 656 Develop/Implement Comprehensive Care Plan and conducted a Root Cause Analysis (RCA) and review policy and procedures for changes. Attendees were the NHA, NHMSD, interim-Director of Nursing (DON), Infection Control Nurse Manager (ICNM), and RM. 26. On 5/1/2025 at 3:29 PM, a Follow-up Ad hoc Quality Assurance (QA) meeting was held to review the immediate jeopardy related to F 600 Free from Abuse and Neglect, F 609 Reporting of Alleged Violations, and F 656 Develop/Implement Comprehensive Care Plan and conducted a Root Cause Analysis (RCA) and review policy and procedures for changes. Attendees were the NHA, NHMSD, DON, ICNM, RM, Human Resources Manager (HRM), and RN 1. 27. On 5/1/2025 at 5:30 PM, the Minimum Data Set Nurse (MDSN) completed a 100% care plan audit for behaviors for all 95 residents to include residents at risk for sexual behaviors. Findings of the audit revealed that no other residents had inappropriate sexual behaviors. Facility alleged Immediate Jeopardy was removed as of 5/2/25. Validation: The State Agency (SA) validation of the Removal Plan was made during an on-site survey through record review and interviews on 5/5/25. The SA determined all corrective actions were completed on 5/1/25 by the facility and the IJ was removed on 5/2/25.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Report Alleged Abuse (Tag F0609)

Someone could have died · This affected 1 resident

Based on record review, staff interviews, and facility policy review, the facility failed to report alleged violations of sexual abuse that occurred within the two (2) hour timeframe to the proper aut...

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Based on record review, staff interviews, and facility policy review, the facility failed to report alleged violations of sexual abuse that occurred within the two (2) hour timeframe to the proper authorities for one (1) of one (1) allegations of sexual abuse. Resident # 56 On 4/24/25 at approximately 3:00 PM, Resident #56 was found by a Certified Nursing Assistant (CNA) with Resident #16 in the bed and on top of her, with his hand inside her incontinence brief, performing jabbing motions. Resident #16 became violent with the staff when they tried to remove him from Resident #16's room where he hit a staff member with his fist. The facility's failure to report sexual abuse of Resident #56 to the proper authorities within prescribed timeframes placed Resident #56 and other residents at risk for sexual assault, in a situation that caused and was likely to cause serious injury, serious harm, serious impairment, or death. The SA identified Immediate Jeopardy (IJ) and Substandard Quality of Care (SQC) which began on 4/24/25 when Resident #16 was found in the bed and on top of Resident #56, with his hand inside her incontinence brief, performing jabbing motions. The SA notified the facility's Administrator of the IJ and SQC on 4/30/25 at 1:20 PM and provided the Administrator with the IJ templates. The facility submitted an acceptable Removal Plan on 5/02/25, in which they alleged all corrective actions to remove the IJ and SQC were completed on 5/1/25, and the IJ removed on 5/2/25. The SA validated the Removal Plan on 5/5/25 and determined the IJ and SQC was removed on 5/2/25, prior to exit. Therefore, the scope and severity for 42 CFR: 483.12 (c)(1)-Reporting of alleged violations (F609)-Scope and Severity J, was lowered from a scope and severity of J to a D while the facility develops a plan of correction to monitor the effectiveness of the systemic changes to ensure the facility sustains compliance with regulatory requirements. Cross Reference F600, F656 Findings Include: Record review of the facility policy Abuse and or Suspected Crimes Reporting Under the Elder Justice Act, last reviewed 3/24 revealed Elder Justice Act-refers to Section 1150B of the Social Security Act, as established by section 6703(b)(3) of the Patient Protection and Affordable Care Act of 2010. Section 1150B of the Act requires certain individuals in a federally funded long-term care facility to timely report any reasonable suspicion of a crime committed against a resident of that facility. Those reports must be submitted to at least one law enforcement agency of jurisdiction and the State Survey Agency . Procedure: 1. If the reportable event involves serious bodily injury to a resident receiving care in this facility, the staff member shall report the suspicion immediately, but not later than two (2) hours after forming the suspicion . Record review of the facility investigation revealed that on 4/24/25 at approximately 3:00 PM, a Certified Nursing Assistant (CNA) was walking down the hall and saw Resident #16 on top of Resident #56 in an inappropriate manner. Both residents were clothed. The CNA called for assistance from other staff to remove Resident #16 from Resident #56's bed. Upon assessment by the Registered Nurse (RN), Resident #56 was noted to have scratches on her upper legs and scratches and bruising on her labia. The CNA reported that Resident #16's hand was down inside Resident #56's diaper, and he was making a jabbing motion with his hand. Record review of the Default Flowsheet Data for Resident #56 under Genitourinary on 4/24/25 at 4:13 PM documented scratches, skin discoloration, and slight edema noted to the labia; maroon/purple and pale overall paleness; maroon/purple bruising noted to the left thigh; maroon/purple bruising with yellow outer edges noted to the left lateral eyebrow; and scratches noted to the left thigh and bilateral outer labia with bruising and redness to both areas. Record review of the Nursing Note for Resident #56, dated 4/29/25, written by Licensed Practical Nurse (LPN) #2 revealed a late entry for 4/24/25 that stated, This nurse alerted by CNA to come to elder's room. When this nurse entered room, observed a male elder on top of this female elder, both were fully clothed, male elder refuses to get off of female elder and required 2 (two) more CNA to assist, male elder becomes violent and punches one of the CNAs in the nose, male elder removed from this elder's room and taken back to his room with supervision. [Proper Name of Administrator] aware . Social Worker (SW) aware and she talked to family, and [Proper Name of Physicians] aware per this nurse . Record review of the Nursing Note for Resident #16, dated 4/24/25, documented that a CNA doing a visual check observed the elder in a female elder's room on top of her. The clothes were intact. When attempts were made to remove this elder, he became violent and punched a CNA in the nose. He was returned to his room, and supervision was provided at his doorway to maintain the female resident's safety. In an interview with the Administrator on 5/2/25 at 12:50 PM he confirmed that he did not identify this as sexual abuse at first and therefore did not report the incident to the State Department within two (2) hours. He revealed that he thought he had 24 hours to report it, so he called the report in the next day on 4/25/25. He further stated that he did not report the incident to the local police department because he did not see it as a crime. Review of the removal plan revealed that the facility took the following actions: Immediate Action started on 4/24/2025 at approximately 2:53 PM: 1. On 04/24/2025 at 2:53 PM, Certified Nursing Assistant (CNA) 1 saw Resident #16 on top of Resident #56. CNA 1 yelled for help. Licensed Practical Nurse (LPN) 1 and CNA 1, CNA 2, and CNA 3 entered the room and removed Resident #16 and took him back to his room where supervision was provided by CNA 2. 2. On 04/24/2025 at 3:05 PM, Licensed Master Social Worker (LMSW) and Nursing Home Administrator (NHA) notified by LPN of the incident. 3. On 4/24/2025 at 3:06 PM, a CNA was stationed outside the door of Resident #16 until transportation arrived to take him to an inpatient geropsychiatric unit. 4. On 4/24/2025 at 3:50 PM, LMSW went to evaluate Resident #16 for mood or behavior changes, and none were noted. 5. On 04/24/2025 at 4:13 PM, Staff Development Specialist (SDS) performed a full body audit on Resident # 56. The findings were red purple bruising with yellow edges noted to left outer eyebrow, scratches, skin discoloration and slight edema noted to exterior labia overall paleness maroon/purple bruising noted to left thigh approximate size of quarter scratches noted to left thigh and bilateral outer labia with bruising and redness noted to both areas. 6. On 04/24/2025 at 4:21 PM, Nursing Home Medical Staff Director (NHMSD) notified by phone by RN 1 of findings from body audit. No orders received. 7. On 04/24/2025 at 4:28 PM, NHA notified the Ombudsman of the incident. 8. On 04/24/2025 at 5:49 PM, the LMSW notified the Responsible Party (RP) of the incident. 9. On 04/24/2025 at 5:54 PM, NHA and Risk Manager (RM) notified the Director of Risk Management (DRM) of the event. to discuss the event and necessary actions steps needed to be implemented immediately to prevent any further harm. The recommended actions included continuing to seek inpatient geropsychiatric unit placement for Resident # 16 and continuing supervision. 10. On 04/24/2025 at 6:00 PM, RP of Resident # 16 was notified by LMSW regarding the incident and an order for inpatient geriatric psych placement. 11. On 04/24/2025 at 7:00 PM, LMSW verified that a CNA was placed outside Resident #16 ' s room. 12. On 4/25/2025 at 11:23 AM, NHA notified the Mississippi State Department of Health (MSDH) of the incident by telephone. 13. On 04/25/2025 at 12:19 PM a follow-up weekly body audit completed on Resident # 56. No additional injuries identified. 14. On 04/25/2025 at 1:32 PM, Primary physician notified of Resident # 16 acceptance at behavioral health facility. 15. On 04/25/2025 at 3:46 PM, NHA notified the Attorney General's Office of the incident. 16. On 04/25/2025 at 3:53 PM, NHA sent an email reporting the incident to the MSDH via email to facilityreportedincidents@msdh.ms.gov. 17. On 04/25/2025 at 4:16 PM, Resident # 16 was transferred to a behavioral health facility. 18. On 04/30/2025 at 8:30 AM, NHA notified local law enforcement of the incident. 19. On 04/30/2025 at 3:30 PM, local law enforcement on-site. 20. On 04/30/2025 at 4:48 PM, Incident report received from local law enforcement. 21. On 4/30/2025 at 5:00 PM, the Director of Risk Management in-serviced the NHA and the Interim Director of Nursing (IDON) on timely reporting of suspected abuse. 22. On 4/30/2025 at 6:00 PM, the Interim Director of Nursing and SDS initiated Abuse training to include types of abuse, prevention and employee responsibilities for reporting suspected abuse for all 129 employees. No staff will be allowed to work until in serviced. 23. On 4/30/2025 at 6:00 PM, the IDON and SDS initiated an in-service for all Nursing Staff on implementing and developing Comprehensive Care Plans to include interventions that address inappropriate sexual behaviors. No staff will be allowed to work until in serviced. 24. No staff, including the Director of Nursing, will be allowed to work until they are in-serviced. 25. On 4/30/2025 at 7:30 PM, an Ad hoc Quality Assurance (QA) meeting was held to review the immediate jeopardy related to F 600 Free from Abuse and Neglect, F 609 Reporting of Alleged Violations, and F 656 Develop/Implement Comprehensive Care Plan and conducted a Root Cause Analysis (RCA) and review policy and procedures for changes. Attendees were the NHA, NHMSD, interim-Director of Nursing (DON), Infection Control Nurse Manager (ICNM), and RM. 26. On 5/1/2025 at 3:29 PM, a Follow-up Ad hoc Quality Assurance (QA) meeting was held to review the immediate jeopardy related to F 600 Free from Abuse and Neglect, F 609 Reporting of Alleged Violations, and F 656 Develop/Implement Comprehensive Care Plan and conducted a Root Cause Analysis (RCA) and review policy and procedures for changes. Attendees were the NHA, NHMSD, DON, ICNM, RM, Human Resources Manager (HRM), and RN 1. 27. On 5/1/2025 at 5:30 PM, the Minimum Data Set Nurse (MDSN) completed a 100% care plan audit for behaviors for all 95 residents to include residents at risk for sexual behaviors. Findings of the audit revealed that no other residents had inappropriate sexual behaviors. Facility alleged Immediate Jeopardy was removed as of 5/2/25. Validation: The State Agency (SA) validation of the Removal Plan was made during an on-site review through record review and interviews on 5/5/25. The SA determined all corrective actions were completed on 5/1/25 and the IJ was removed on 5/2/25.
CRITICAL (J) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Immediate Jeopardy (IJ) - the most serious Medicare violation

Comprehensive Care Plan (Tag F0656)

Someone could have died · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #40 Record review of Resident #40's Care Plan revealed that she had Diabetes Mellitus, and the description of care to b...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #40 Record review of Resident #40's Care Plan revealed that she had Diabetes Mellitus, and the description of care to be received with a start date of 11/25/24 revealed, Diabetic nail care weekly per 7/3 RN. On 4/29/25 at 11:13 AM an observation and interview Resident #40 revealed she liked her fingernails short. She stated she could not remember the last time they were trimmed. This observation confirmed that Resident #40's fingernails long past the tips of her fingers and jagged. On 4/30/25 at 2:22 PM, during an observation and interview Registered Nurse (RN) #1 confirmed that Resident #40's nails looked like it had been a while since they were tended to. She confirmed they were long and jogged, and that the residents plan of care had not been followed. She further stated that the RN's were supposed to do nail care with their weekly body audits. In an interview on 4/30/25 at 3:17 PM, Minimum Data Set (MDS) Nurse #1 confirmed that if Resident #40's nail care was not being done as it was supposed to have been, then it is safe to say that her care plan was not being followed. She revealed she is responsible for developing the residents' care plans and they are developed to identify and address each resident's needs so the staff will know how to care for each resident. Review of the Resident #40's demographic page revealed the resident was admitted to the facility on [DATE] with medical diagnoses of Type 2 Diabetes Mellitus with Diabetic Nephropathy. Record review of Resident #40's Section C of the Annual MDS dated [DATE] revealed the BIMS score was 12, indicating the resident has moderate cognitive impairment. Resident #92 Record review of Resident #92's CNA Care Plan with a start date of 11/25/24 revealed, .nail care weekly . Record review of Resident #92's Skin Care Plan with a start date of 11/25/24 revealed, Finger and toenail care with trimming weekly as needed per RN Supervisor. On 4/29/25 at 11:31 AM an observation and interview revealed Resident #92's fingernails were long and dirty. The resident's nails appeared to be approximately ½ (one-half) inch long and had a brown substance under the nail beds. Resident #92 stated that he had asked them to cut and clean, and they always say they will get back to me. On 4/30/25 at 11:15 AM, during an observation CNA #1 confirmed that Resident #92's fingernails were long and dirty. She confirmed that the CNA's are responsible for cleaning the residents' nails. An observation and interview on 4/30/25 at 11:35 AM, LPN#1 confirmed that Resident #92's nail care, which is in his care plan, was not being followed, and it should have been. She confirmed that the resident's nails needed trimming and cleaning. In an interview on 4/30/25 at 3:05 PM, MDS Nurse #1 revealed that Resident #92's care plan was not followed if his fingernails were long and unkempt. Record review of the Resident #92's demographics revealed the resident was admitted to the facility on [DATE] with medical diagnoses including Metabolic Encephalopathy. Record review of Resident #92's Section C of the Annual MDS dated [DATE] revealed the BIMS score was 11, indicating the resident has a moderate cognitive impairment. Based on observation, resident and staff interviews, record review, and facility policy review, the facility failed to implement a comprehensive care plan for 1) for Resident #16 who was a known risk for sexual behaviors towards others, to prevent the resident from entering Resident #56's room and sexually assaulting her while she lay in her bed, 2) transfer assistance for a dependent resident (Resident #5), and 3) assistance with Activities of Daily Living (ADL) (Resident #40, #90, and #92) for five (5) of 22 resident care plans reviewed. Resident's # 5, #16, #40, #90 and #92. This facility failed to implement the sexual behavior care plan for Resident #16 which led to Resident #56 being sexually assaulted in her room on 4/24/25 at approximately 3:00 PM, when a Certified Nursing Assistant (CNA) observed Resident #16 in the bed on top of Resident #56, with his hand inside her incontinence brief, performing jabbing motions. The facility's failure to prevent the sexual abuse of Resident #56 placed Resident #56 and other residents at risk for sexual assault, in a situation that caused and was likely to cause serious injury, serious harm, serious impairment, or death. This situation was determined to be an Immediate Jeopardy (IJ) which began on 11/05/24 when Resident #16 began to exhibit sexual behaviors towards staff and the facility did not implement interventions to prevent further sexual behaviors. The SA notified the facility's Administrator of the IJ on 4/30/25 at 1:20 PM and provided the Administrator with the IJ templates. The facility submitted an acceptable Removal Plan on 5/02/25, in which they alleged all corrective actions to remove the IJ were completed on 5/01/25, and the IJ removed on 5/02/25. The SA validated the Removal Plan on 05/05/25 and determined the IJ was removed on 5/02/25, prior to exit. Therefore, the scope and severity for 42 CFR: 483.21(b) Comprehensive Care Plans - (F656) - Scope and Severity J was lowered from a scope and severity of J to a D while the facility develops a plan of correction to monitor the effectiveness of the systemic changes to ensure the facility sustains compliance with regulatory requirements. Findings Include Record review of facility policy titled, Care Plans with a revision date of 11/07/2023, revealed, An individualized Comprehensive Care Plan that includes measurable objectives and timetables to meet the resident's medical, nursing, mental, and psychological needs is developed for each resident. Record review of facility policy titled, Purposes of a Nursing Care Plan dated, 03/14/2024, revealed, Following the resident's current individualized care plan is crucial and a legal duty as a clinical care team member. Following the resident's current care plan ensures we as a team are providing the best care for each resident. Resident # 16 Cross Reference F600 Record review of the Encounter Problems (Active) for Resident #16 revealed Problem: Mood/Behaviors, with a start date of 11/4/24, Description: I exhibit sexually inappropriate behaviors . Review of intervention description revealed .Protect the rights and safety of others .Elder and others will not experience harm from agitated behaviors . Record review of the facility investigation revealed that on 4/24/25 at approximately 3:00 PM, a Certified Nursing Assistant (CNA) was walking down the hall and saw Resident #16 on top of Resident #56 in an inappropriate manner. Both residents were clothed. The CNA called for assistance from other staff to remove Resident #16 from Resident #56's bed. Upon assessment by the Registered Nurse (RN), Resident #56 was noted to have scratches on her upper legs and scratches and bruising on her labia. The CNA reported that Resident #16's hand was down inside Resident #56's diaper, and he was making a jabbing motion with his hand. During an interview with the Care Plan Nurse on 5/01/25 at 8:55 AM she confirmed that staff did not follow the care plan related to Resident #16's sexual behaviors and therefore did not protect the safety of others. She revealed the purpose of the comprehensive care plan is to identify any specific resident needs and direct staff of resident specific care needed. Review of the removal plan revealed that the facility took the following actions: Immediate Action started on 4/24/2025 at approximately 2:53 PM: 1. On 04/24/2025 at 2:53 PM, Certified Nursing Assistant (CNA) 1 saw Resident #16 on top of Resident #56. CNA 1 yelled for help. Licensed Practical Nurse (LPN) 1 and CNA 1, CNA 2, and CNA 3 entered the room and removed Resident #16 and took him back to his room where supervision was provided by CNA 2. 2. On 04/24/2025 at 3:05 PM, Licensed Master Social Worker (LMSW) and Nursing Home Administrator (NHA) notified by LPN of the incident. 3. On 4/24/2025 at 3:06 PM, a CNA was stationed outside the door of Resident #16 until transportation arrived to take him to an inpatient geropsychiatric unit. 4. On 4/24/2025 at 3:50 PM, LMSW went to evaluate Resident #16 for mood or behavior changes, and none were noted. 5. On 04/24/2025 at 4:13 PM, Staff Development Specialist (SDS) performed a full body audit on Resident # 56. The findings were red purple bruising with yellow edges noted to left outer eyebrow, scratches, skin discoloration and slight edema noted to exterior labia overall paleness maroon/purple bruising noted to left thigh approximate size of a quarter scratches noted to left thigh and bilateral outer labia with bruising and redness noted to both areas. 6. On 04/24/2024 at 4:21 PM, Nursing Home Medical Staff Director (NHMSD) notified by phone by RN 1 of findings from body audit. No orders received. 7. On 04/24/2025 at 4:28 PM, NHA notified the Ombudsman of the incident. 8. On 04/24/2025 at 5:49 PM, the LMSW notified Resident #56's Responsible Party (RP) of the incident. 9. On 04/24/2025 at 5:54 PM, NHA and Risk Manager (RM) notified the Director of Risk Management (DRM) of the event. to discuss the event and necessary actions steps needed to be implemented immediately to prevent any further harm. The recommended actions included continuing to seek inpatient geropsychiatric unit placement for Resident # 16 and continuing supervision. 10. On 04/24/2025 at 6:00 PM, RP of Resident # 16 was notified by LMSW regarding the incident and an order for inpatient geriatric psych placement. 11. On 04/24/2025 at 7:00 PM, LMSW verified that a CNA was placed outside Resident #16's room. 12. On 4/25/2025 at 11:23 AM, NHA notified the Mississippi State Department of Health (MSDH) of the incident by telephone. 13. On 04/25/2025 at 12:19 PM a follow-up weekly body audit completed on Resident # 56. No additional injuries identified. 14. On 04/25/2025 at 1:32 PM, Primary physician notified of Resident # 16 acceptance at behavioral health facility. 15. On 04/25/2025 at 3:46 PM, NHA notified the Attorney General's Office of the incident. 16. On 04/25/2025 at 3:53 PM, NHA sent an email reporting the incident to the MSDH via email to facilityreportedincidents@msdh.ms.gov. 17. On 04/25/2025 at 4:16 PM, Resident # 16 was transferred to a behavioral health facility. 18. On 04/30/2025 at 8:30 AM, NHA notified local law enforcement of the incident. 19. On 04/30/2025 at 3:30 PM, local law enforcement on-site. 20. On 04/30/2025 at 4:48 PM, Incident report received from local law enforcement. 21. On 4/30/2025 at 5:00 PM, the Director of Risk Management in-serviced the NHA and the Interim Director of Nursing (IDON) on timely reporting of suspected abuse. 22. On 4/30/2025 at 6:00 PM, the Interim Director of Nursing and SDS initiated Abuse training to include types of abuse, prevention and employee responsibilities for reporting suspected abuse for all 129 employees. No staff will be allowed to work until in serviced. 23. On 4/30/2025 at 6:00 PM, the IDON and SDS initiated an in-service for all Nursing Staff on implementing and developing Comprehensive Care Plans to include interventions that address inappropriate sexual behaviors. No staff will be allowed to work until in serviced. 24. No staff, including the Director of Nursing, will be allowed to work until they are in-serviced. 25. On 4/30/2025 at 7:30 PM, an Ad hoc Quality Assurance (QA) meeting was held to review the immediate jeopardy related to F 600 Free from Abuse and Neglect, F 609 Reporting of Alleged Violations, and F 656 Develop/Implement Comprehensive Care Plan and conducted a Root Cause Analysis (RCA) and review policy and procedures for changes. Attendees were the NHA, NHMSD, interim-Director of Nursing (DON), Infection Control Nurse Manager (ICNM), and RM. 26. On 5/1/2025 at 3:29 PM, a Follow-up Ad hoc Quality Assurance (QA) meeting was held to review the immediate jeopardy related to F 600 Free from Abuse and Neglect, F 609 Reporting of Alleged Violations, and F 656 Develop/Implement Comprehensive Care Plan and conducted a Root Cause Analysis (RCA) and review policy and procedures for changes. Attendees were the NHA, NHMSD, DON, ICNM, RM, Human Resources Manager (HRM), and RN 1. 27. On 5/1/2025 at 5:30 PM, the Minimum Data Set Nurse (MDSN) completed a 100% care plan audit for behaviors for all 95 residents to include residents at risk for sexual behaviors. Findings of the audit revealed that no other residents had inappropriate sexual behaviors. Facility alleges Immediate Jeopardy was removed as of 5/2/25. Validation: The State Agency (SA) validation of the Removal Plan was made on-site during the survey through record review and interviews on 5/5/25. The SA determined all corrective actions were completed on 5/2/25 and the IJ was removed on 5/2/24. Resident #5 Record review of facility investigation revealed that on 1/27/25 at approximately 1:35 PM Resident #5 was being assisted from her bed to the wheelchair by two (2) Certified Nursing Assistants (CNA), her legs got weak, and the CNAs assisted her to the floor. She was assisted from the floor without difficulty and the Registered Nurse (RN) assessment revealed no injuries. On 1/28/25 at approximately 4:00 PM, Resident #5 complained of pain to her right leg, the physician was notified, and orders were obtained for a radiographic study. The resident was noted to have bruising and edema to her right leg. Her Responsible Party was notified of the findings, and the resident was transferred to the hospital. Evaluation at the hospital revealed that she had a right tibial plateau fracture. Record review of the Encounter Problems (Active) for Resident #5 revealed Problem: Activities of Daily Living (ADLs) (Certified Nursing Assistant Care Plan) revealed I need assistance with my ADLs because of impaired vision, frequent bladder and bowel incontinence, generalized weakness, falls with right hip fracture . Under intervention description Transfers: Extensive assistance two (2) care partners (using rolling walker). On 4/30/25 at 9:00 AM, in an interview with CNA #5 she stated that she and CNA #4 were assigned to take care of Resident #5 on 1/27/25. She stated that CNA #4 instructed her that they were going to transfer Resident #5 to the wheelchair because she was supposed to transfer to another room. She stated that she had never transferred Resident #5 before, and CNA #4 instructed her to get beside the resident and stand her up by placing her arm under the resident's arm and lifting. She stated that she questioned CNA#4 on the technique because she had never transferred a resident in this way and did not think it was correct, but that CNA #4 instructed her that that was the way to transfer this resident. She stated they stood the resident, but she was not able to bear weight and CNA #4 told her to lower the resident to the floor. She stated as they were lowering the resident her right leg went up underneath her. She stated that she does not recall exactly how the resident was positioned or if the resident complained because she left the room when the resident was put back in the chair because she was upset that the resident had to be lowered to the ground, because she did not feel she had a good hold on the resident during the transfer due to her position beside the resident. She verified that they did not use a rolling walker. She stated that she had not checked the care plan to determine how the resident transferred because CNA #4 had transferred her before. On 5/2/25 at 12:00 PM, during a telephone interview with CNA #4, she stated that on 1/27/25 she and CNA #5 went in to assist Resident #5 to the wheelchair to transport her to another room. She stated that she told CNA #5 to get on one side, and she would get on the other and assist the resident to the wheelchair. She stated during the transfer Resident #5 was unable to bear weight on her legs and they had to lower her to the floor. She stated that she did not notice Resident #5's leg going under her while they were lowering her to the floor. She stated that she called the nurse who came in to check the resident. CNA #4 stated that she always transferred Resident #5 this way and had no problems. She stated she felt like CNA #5 did not have a good hold on the resident during the transfer. CNA #4 admitted that she did not use a walker when transferring the resident, stating that she had never used a walker when transferring the resident. CNA #4 further stated that she did not check the residents care plan to see how she was supposed to transfer but agreed that had she used the walker it is likely that the resident could have used it to help bear weight and would not have had to be lowered to the ground. During an interview with the Care Plan Nurse on 5/01/25 at 8:53 AM, she revealed the purpose of the comprehensive care plan is to identify any specific resident needs and direct staff of resident specific care needed. She also verified that the CNAs are to check the resident ADL Care plans weekly & sign that they have checked them. She revealed after reviewing the ADL care plan for Resident #5 staff did not follow the care plan related to transfers if staff did not use a walker as specified during the resident's transfer. Record review of the demographic page for Resident # 5 revealed the facility admitted her on 6/14/24. Resident #90 Record review of CNA Care Plan with start date 11/6/24 revealed, .nail care weekly . An observation on 4/29/25 at 11:08 AM revealed Resident #90's fingernails were long and jagged with a brown substance under the nail beds. On 4/30/25 at 11:41 AM during an observation and interview with Licensed Practical Nurse (LPN) #3, she confirmed that Resident #90's fingernails were long with a brown substance underneath and needed cleaning and clipping. During an interview on 5/5/25 at 10:00 AM with the Care Plan Nurse, she confirmed Resident #90's care plan was not followed. She revealed that failure to follow the care plan could result in the residents' nails remaining unclean. Record review of Demographics revealed the facility admitted Resident #90 on 2/15/24 with primary diagnosis of Alzheimer's Dementia. Record review of Resident #90's MDS with an ARD of 2/5/25 revealed a BIMS score of 7, which indicated the resident had moderate cognitive impairment.
SERIOUS (G) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Actual Harm - a resident was hurt due to facility failures

Accident Prevention (Tag F0689)

A resident was harmed · This affected 1 resident

Based on staff interview, record review, and facility policy review the facility failed to ensure a resident was free from accident hazards when the facility failed to ensure staff transferred the res...

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Based on staff interview, record review, and facility policy review the facility failed to ensure a resident was free from accident hazards when the facility failed to ensure staff transferred the resident with the proper assistive devices for one (1) of three (3) residents reviewed for accidents. Resident #5. Findings Include: Record review of the facility policy Falls Management revealed It is the goal of [Proper Name of Facility] to assure that our residents remain free of accident hazards as possible and that each resident receives adequate supervision and assistive devices as needed to prevent accidents. Record review of the facility investigation revealed that on 1/27/25 at approximately 1:35 PM Resident #5 was being assisted from her bed to the wheelchair by two (2) Certified Nursing Assistants (CNA), her legs got weak, and the CNAs assisted her to the floor. She was assisted from the floor without difficulty and the Registered Nurse (RN) assessment revealed no injuries. On 1/28/25 at approximately 4:00 PM, Resident #5 complained of pain to her right leg, the physician was notified, and orders were obtained for a radiographic study. The resident was noted to have bruising and edema to her right leg. Her Responsible Party was notified of the findings, and the resident was transferred to the hospital. Evaluation at the hospital revealed that she had a right tibial plateau fracture. Record review of the Resident #5's History and Physical, dated 1/28/25 for Resident #5 revealed the patient arrived to the hospital after a fall at her nursing home a couple of days ago. She states that she twisted he right knee under her when she fell and had pain. It has continued to swell and have ecchymosis. She finally presented for evaluation today and was found to have a right tibial plateau fracture. She is being admitted for orthopedic evaluation and surgical consideration . Record review of a Nursing Note dated 1/29/25 10:01 AM revealed a late entry for 1/27/25 at 1:35 PM indicating that Resident was lowered to the floor during a transfer when her knees became weak. No injuries were noted, and the resident had no complaints. There was no indication that the Residents responsible party was notified of the incident. Record review of the Encounter Problems (Active) for Resident #5 revealed Problem: Activities of Daily Living (ADLs) (Certified Nursing Assistant Care Plan) revealed I need assistance with my ADLs because of impaired vision, frequent bladder and bowel incontinence, generalized weakness, falls with right hip fracture . Under intervention description Transfers: Extensive assistance two (2) care partners (using rolling walker). In an interview with CNA #5 on 4/30/25 at 9:00 AM, she stated that she and CNA #4 were assigned to take care of Resident #5 on 1/27/25. She stated that CNA #4 instructed her that they were going to transfer Resident #5 to the wheelchair because she was supposed to transfer to another room. She stated that she had never transferred Resident #5 before, and CNA #4 instructed her to get beside the resident and stand her up by placing her arm under the resident's arm and lifting. She stated that she questioned CNA#4 on the technique because she had never transferred a resident in this way and did not think it was correct, but that CNA #4 instructed her that that was the way to transfer this resident. She stated they stood the resident, but she was not able to bear weight and CNA #4 told her to lower the resident to the floor. She stated as they were lowering the resident her right leg went up underneath her. She stated that she does not recall exactly how the resident was positioned or if the resident complained because she left the room when the resident was put back in the chair because she was upset that the resident had to be lowered to the ground, because she did not feel she had a good hold on the resident during the transfer due to her position beside the resident. She verified that they did not use a rolling walker. She stated that she had not checked the care plan to determine how the resident transferred because CNA #4 had transferred her before. Telephone interview with CNA #4 on 5/2/25 at 12:00 PM, she stated that on 1/27/25 she and CNA #5 went in to assist Resident #5 to the wheelchair to transport her to another room. She stated that she told CNA #5 to get on one side, and she would get on the other and assist the resident to the wheelchair. She stated during the transfer Resident #5 was unable to bear weight on her legs and they had to lower her to the floor. She stated that she did not notice Resident #5's leg going under her while they were lowering her to the floor. She stated that she called the nurse who came in to check the resident. CNA #4 stated that she always transferred Resident #5 this way and had no problems. She stated she felt like CNA #5 did not have a good hold on the resident during the transfer. CNA #4 admitted that she did not use a walker when transferring the resident, stating that she had never used a walker when transferring the resident. CNA #4 further stated that she did not check the residents care plan to see how she was supposed to transfer but agreed that had she used the walker it is likely that the resident could have used it to help bear weight and would not have had to be lowered to the ground. Interview with the Administrator (ADM) on 5/1/25 at 8:15 AM, he stated that he was not the ADM when the incident occurred with Resident #5, but that he had since spoken to the resident's Resident Representative (RR). He further stated that he explained to the RR that the cause of the fracture was not due to the RN not notifying him, but that it was caused by the CNAs not transferring the resident correctly. Record review of Resident #5's Demographic Page revealed the facility admitted the resident on 6/14/24.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Notification of Changes (Tag F0580)

Could have caused harm · This affected 1 resident

Based on staff interview, record review and facility policy review, the facility failed to notify a Resident Representative (RR) following an accident for one (1) of three (3) residents reviewed for n...

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Based on staff interview, record review and facility policy review, the facility failed to notify a Resident Representative (RR) following an accident for one (1) of three (3) residents reviewed for notifications of change. Resident #5. Cross Reference F689, F656 Findings Included: Record review of the facility policy titled Notification of Changes revealed, Policy: i. To immediately notify the resident, consult with the resident's physician, and if known, notify the resident's legal representative or interested family member when: a. An accident involving the resident which results in injury or has the potential for requiring physician intervention . Record review of the facility investigation revealed that on 1/27/25 at approximately 1:35 PM Resident #5 was being assisted from her bed to the wheelchair by two Certified Nursing Assistants (CNA), her legs got weak, and the CNAs assisted her to the floor. She was assisted from the floor without difficulty and the Registered Nurse (RN) assessment revealed no injuries. On 1/28/25 at approximately 4:00 PM, Resident #5 complained of pain to her right leg, the physician was notified, and orders were obtained for a radiographic study. The resident was noted to have bruising and edema to her right leg. Her RR was notified of the findings, and the resident was transferred to the hospital. Evaluation at the hospital revealed that she had a right tibial plateau fracture. Record review of the X-ray of the right tibia fibula dated 1/28/25 revealed Mildly displaced transverse fracture through the proximal tibial metadiaphysis and a minimally displaced fracture of the fibula head. Record review of a Nursing Note dated 1/29/25 10:01 AM revealed a late entry for 1/27/25 at 1:35 PM indicating that Resident #5 was lowered to the floor during a transfer when her knees became weak, no injuries were noted, and the resident had no complaints. This review revealed no indication that the RR was notified of the incident. An interview with the Administrator (ADM) on 5/1/25 at 8:15 AM revealed that he was not the ADM when the incident occurred with Resident #5 on 1/27/25. He admitted that he had since spoken to the RR regarding the fact that the RN did not notify them of the residents' fall. He confirmed that the RN did not notify the RR following the residents fall, but she should have. Record review of the Resident #5's demographic page revealed the facility admitted the resident on 6/14/24.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0605 (Tag F0605)

Could have caused harm · This affected 1 resident

Based on staff interview, record review, and facility policy review, the facility failed to carry out a physician ordered gradual dose reduction (GDR) for one (1) of five (5) residents reviewed for me...

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Based on staff interview, record review, and facility policy review, the facility failed to carry out a physician ordered gradual dose reduction (GDR) for one (1) of five (5) residents reviewed for medication. Resident #64 Findings Include: Review of the facility policy titled Resident's Rights and Privileges with no revision date revealed, 21. Freedom from Chemical and Physical Restraints: Residents in the proper name of the facility shall enjoy freedom from chemical or physical restraints . Record review of the Consultant Pharmacist Recommendation dated September 3, 2024, revealed the physician ordered a decrease in Resident #64's Effexor (antidepressant) from 75 milligrams daily to 37.5 milligrams daily. Additionally, review of the Consultant Pharmacist Recommendation dated 3/21/25 revealed the physician ordered a decrease in Zyprexa (antipsychotic) 5 milligram to 2.5 milligrams at bedtime. Record review of the 4/2025 Medication Administration Record for Resident #64 revealed the residents continued to receive Olanzapine (Zyprexa) 5 milligrams nightly and Venlafaxine (Effexor-XR) 75 milligrams daily with breakfast. During an interview with the Interim Director of Nursing (DON) on 5/01/25 at 2:45 PM confirmed the physician ordered dose reductions for Resident #64 had never been implemented and further explained that this would have been the DON's responsibility. Additionally, she revealed the lack of not implementing these dose reductions caused Resident #64 to take more medication than was ordered to treat his depression. This could have resulted in mood changes and weight loss due to him sleeping more than usual. During an interview with the Administrator on 5/01/25 at 2:52 PM, he stated that his expectations were for the physician ordered dose reductions to be implemented by the next day. Record review of the demographics record revealed the facility admitted Resident #64 on 3/01/23 with medical diagnoses that included Unspecified Dementia and Major Depressive Disorder, recurrent, with Psychotic Symptoms. Record review of Resident #64's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 4/24/25 revealed under Section C 1000 revealed the resident was moderately cognitively impaired.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Assessment Accuracy (Tag F0641)

Could have caused harm · This affected 1 resident

Based on observation, staff interview, and record review, the facility failed to accurately complete section P of the Minimum Data Set (MDS) for one (1) of 22 sampled residents. Resident #19 Findings ...

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Based on observation, staff interview, and record review, the facility failed to accurately complete section P of the Minimum Data Set (MDS) for one (1) of 22 sampled residents. Resident #19 Findings Include: The facility provided a statement on letterhead that revealed, MDS (Minimum Data Set) at proper name of the facility follows the RAI (Resident Assessment Instrument) Guidelines. Record review of the MDS with an Assessment Reference Date (ARD) of 4/03/25 revealed under section P, a bed rail was coded as a physical restraint that was used daily. An observation on 4/29/25 at 11:27 AM revealed Resident #19 with no type of restraint in use. Record review of Resident #19's Restraint Usage Evaluation dated 4/03/25 revealed under, Has any type of restraint been used in the past 7 days? No was indicated. During an interview on 4/30/25 at 1:51 PM with the MDS Nurse #2, she revealed that the facility did not have any physical restraints in the building. She confirmed the bed rails were coded as a restraint for Resident #19 and indicated this was an error. She verbalized that she reviewed the assessments before submission, but she did not always review every section. Record review of the demographic record revealed the facility admitted Resident #19 on 9/11/20 with a medical diagnosis that included Vascular Dementia. Record review of the MDS with an ARD of 4/03/25 revealed under section C, a Brief Interview for Mental Status (BIMS) summary score of 4, which indicated Resident #19 was severely cognitively impaired.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, resident and staff interviews, record review, and facility policy review, the facility failed to provide c...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, resident and staff interviews, record review, and facility policy review, the facility failed to provide care to maintain personal hygiene for three (3) of 95 residents in the facility. Resident #40, #90, and #92. Findings include: Review of facility policy titled, Activities of Daily Living (ADL'S) last review date 4/3/18, revealed, Policy .to assist residents in achieving maximum function with Activities of Daily Living .will provide assistance to residents as necessary . Resident #40 An observation and interview on 4/29/25 at 11:13 AM revealed Resident #40's fingernails to be approximately 3/4th (three-fourth) inch long and jagged past the tips of the fingers. Resident #40 stated she would like them to be shorter, and she wasn't sure the last time that her fingernails were trimmed. An interview and observation on 4/30/25 at 11:25 AM, Certified Nurse Aide (CNA) #1 confirmed the resident's fingernails were long and revealed that the nurses are responsible for cutting the resident's fingernails. During an interview and observation on 4/30/25 at 12:05 PM, Licensed Practical Nurse (LPN) #1 revealed the Registered Nurses (RN) are supposed to do the weekly fingernail care for each resident. She confirmed the resident's fingernails were long and jagged, and she wasn't sure when the last time they were cut. During an interview on 4/30/25 at 2:22 PM, Registered Nurse (RN) #1 revealed nail care is supposed to be done by an RN weekly when they do the body audit. She confirmed the resident's nails were long and jagged and revealed it looked like it had been quite some time since her fingernails were tended to. A record review of Resident #40's Orders revealed, Nail Care Routine, Weekly. Record review of the resident demographics revealed Resident #40 was admitted to the facility on [DATE] with a medical diagnoses that included Type 2 Diabetes Mellitus with Diabetic Nephropathy. Record review of Resident #40's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/25/2025 revealed a Brief Interview for Mental Status (BIMS) score of 12, indicating the resident has moderate cognitive impairment. Resident #92 An observation and interview on 4/29/25 at 11:31 AM revealed Resident #92's fingernails to be approximately ½ (one-half) inch long past the tips of his fingers, dirty in appearance, with a brown substance under the nail beds. Resident #92 stated, I've told them I need them cut, and they say I'll get back to you. He stated These fingernails are just too long. If I could get a hold of my son, I would have him bring me in some fingernail clippers, and I'll do it myself. An observation on 4/30/25 at 8:40 AM revealed Resident #92's fingernails remain unchanged from the previous day. An observation on 4/30/25 at 11:15 AM, CNA #1 revealed that she was assigned to Resident #92 and confirmed that his fingernails were long and dirty with a brown substance underneath. She revealed that we can clean underneath the resident's fingernails, but the CNAs cannot cut them. She stated, I think he will get his bed bath today, and we will clean his fingernails. An observation and interview on 4/30/25 at 11:35 AM, LPN#1 confirmed that CNAs are responsible for cleaning the fingernails each time the resident gets bathed. She confirmed that Resident #92's fingernails were long, jagged, and dirty. She stated, Wow, these need to be cut. She confirmed it looked like it had been a while since his fingernails were cut and cleaned, revealing that he could scratch himself and cause a skin tear or infection with his nails being that long and jagged. A record review of Resident #92's Orders revealed, Nail Procedure Routine, Weekly, Finger and toenail care weekly as needed per RN Supervisor. Record review of the resident demographics revealed Resident #92 was admitted to the facility on [DATE] with a medical diagnosis of Metabolic encephalopathy. Record review of Resident #92's MDS with an ARD of 2/20/2025 revealed a BIMS score of 11, indicating the resident has a moderate cognitive impairment. Resident #90 During an observation on 4/29/25 at 11:08 AM, Resident #90 was found lying in bed with eyes closed. Notably, his fingernails were approximately 3/4 inch long, appeared dirty, and had jagged edges with a brown substance underneath. During an observation and interview on 4/30/25 at 11:41 AM with LPN #3, she confirmed that Resident #90's fingernails were approximately 3/4 inch long with a brown substance underneath, jagged edges and needed cleaning and clipping. The LPN stated that CNAs are responsible for cleaning underneath the fingernails but cannot cut them per facility policy. She noted that the CNAs should have performed this cleaning during the residents' bath. The LPN emphasized that nurses are required to trim nails. She further mentioned that Resident #90 tends to dig, which makes it important for his nails to be kept clean and trimmed, as unkempt nails could lead to infection. During an interview on 5/5/25 at 10:24 AM with the Interim Director of Nursing (DON), she confirmed that nail care should be performed during showers and as needed. Record review of Demographics revealed the facility admitted Resident #90 on 2/15/24 with primary diagnosis of Alzheimer's Dementia. Record review of Resident #90's MDS with an ARD of 2/5/25 revealed in Section C a BIMS score of 7, which indicated the resident had moderate cognitive impairment.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0761 (Tag F0761)

Could have caused harm · This affected 1 resident

Based on observation, staff interview, and facility policy review, the facility failed to ensure medications were stored appropriately for one (1) of 95 residents residing in the facility. Resident # ...

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Based on observation, staff interview, and facility policy review, the facility failed to ensure medications were stored appropriately for one (1) of 95 residents residing in the facility. Resident # 32 Findings Include: Review of the facility policy titled Administration for Oral Medications unrevised, revealed under, Policy: It is the policy of proper name of the facility that all services provided or arranged by the facility must meet professional standards of quality. Record review of the Nursing Department QA (Quality Assurance) for Med Pass revised 2/15/12 revealed, Ensure that resident has taken and swallowed medication. An observation of Resident #32 on 4/29/25 at 11:40 AM revealed she was lying on her left side in bed with her eyes closed. A clear medication cup was observed sitting on the bedside table with seven (7) pills inside. An observation and interview with Licensed Practical Nurse (LPN) #2 on 4/29/25 at 11:50 AM confirmed that Resident #32's medications were left at the bedside. She revealed that the medication was the resident's morning medication and explained that she had entered the resident's room earlier in the morning to administer them, but the resident was asleep. She revealed she should have taken the medications back with her to secure them, in order to prevent another resident from accessing them. An interview with the Interim Director of Nursing (DON) on 4/29/25 at 12:16 PM confirmed that the nurse should have taken the Resident #32's medication with her when she left the room to ensure that no one else accessed it. She agreed that many things could happen when medications are left at a resident's bedside such as, another resident could take them, or a family member could come in and take them home. Record review of Resident #32's Demographic Record revealed the facility admitted the resident on 2/10/17 with medical diagnoses that included Acute on Chronic Heart Failure. Record review of the Quarterly Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 1/29/25 revealed under section C, a Brief interview for Mental Status (BIMS) summary score of 13, which indicated Resident #32 was cognitively intact.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected 1 resident

Based on observation, interview, record review, and facility policy review, the facility failed to ensure food was stored and served under sanitary conditions, when staff failed to remove perishable f...

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Based on observation, interview, record review, and facility policy review, the facility failed to ensure food was stored and served under sanitary conditions, when staff failed to remove perishable food items, including milk, from the resident's room in a timely manner. This resulted in the potential for foodborne illness due to prolonged exposure of food to room temperature for one (1) of five (5) days of survey. (Resident #90) Findings include: Review of the facility policy titled, Dietary Services undated, revealed under, Purpose: To prevent contamination of food products and therefore prevent foodborne illness. Additionally revealed under, . VI. Proper Food Handling . P. Foods that have stood for several hours at room temperature cannot be considered safe and free from contamination . An observation on 4/29/25 at 11:08 AM revealed Resident #90's breakfast tray was still in the room located on the bedside table. The tray contained leftover contents of breakfast including half a carton of milk. An interview on 4/30/25 at 11:42 AM with Licensed Practical Nurse (LPN) #3 revealed that the breakfast trays were delivered around 6:30 AM. She explained that Resident #90 usually did not eat his breakfast at that time but ate it later, so they left it for him. She confirmed that leaving the breakfast tray until lunchtime could cause the milk to spoil and could cause Resident #90 to have gastrointestinal upset and illness. Record review of Resident #90's Demographics Record revealed the facility admitted Resident #90 on 2/15/24 with a primary diagnosis of Alzheimer's Dementia. Record review of Resident #90's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/05/25 revealed under section C, a BIMS summary score of 7, which indicated the resident was moderately cognitively impaired.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Based on observation, staff interview, and facility policy review the facility failed to put infection control measures in place to prevent the possible spread of infections for one (1) of 95 resident...

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Based on observation, staff interview, and facility policy review the facility failed to put infection control measures in place to prevent the possible spread of infections for one (1) of 95 residents residing in the facility. Resident #81 Findings include: Record review of facility policy titled, Contact Precautions dated 2018, revealed, It is the intent of this facility to use contact precautions for residents known or suspected to have serious illnesses easily transmitted by direct patient contact or by contact with items in the patient's environment. Contact Precautions shall be used in addition to Standard Precautions for residents with infections that can be easily transmitted by direct and indirect contact. Resident #81 An observation on 4/29/25 at 12:55 PM revealed an isolation cart outside of Resident #81's room. There was no signage to indicate the type of isolation or precautions to be used. During an interview on 4/30/25 at 8:45 AM, Registered Nurse #1 revealed that Resident #81 was in contact isolation for a wound infection with MRSA (Methicillin-resistant Staphylococcus aureus). She confirmed there was no contact isolation signage for this resident to inform staff or visitors of what precautions were required for this specific isolation. During an interview on 4/30/25 at 8:50 AM, the Interim Director of Nursing (DON) confirmed that signage was necessary to indicate what type of isolation and what precautions were required to decrease the spread of infection. She admitted that the facility failed to provide signage to inform staff and visitors of the precautions that were needed. She stated that isolation signage was required for residents in isolation so that visitors and staff were informed of what type of precautions needed to be used. Record review of Resident #81's Physician's Orders revealed an order for contact isolation status . starting on Monday 2/24/25 . Organism : MRSA (Methicillin-resistant Staphylococcus aureus); Source: Wound. Record review of Resident #81's Demographic Sheet revealed the facility admitted the resident on 1/4/24. Record review of Resident #81's Problem List revealed the resident had a diagnosis of Alzheimer's Disease, Vascular Dementia, and Pressure Injury of Buttock. Record review of Resident #81's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 2/27/25 revealed in Section C a Brief Interview for Mental Status (BIMS) score of 5 which indicated the resident had severe cognitive impairment.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0565 (Tag F0565)

Could have caused harm · This affected multiple residents

Based on resident and staff interview, record reviews, and facility policy review, the facility failed to promptly resolve grievances regarding cold food for four (4) of six (6) residents present in R...

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Based on resident and staff interview, record reviews, and facility policy review, the facility failed to promptly resolve grievances regarding cold food for four (4) of six (6) residents present in Resident Council. (Resident #34, # 37, #47, and #84) Findings Include: Review of facility policy titled, Patient Complaint and Grievance Policy effective date 3/18, last review date 1/22, revealed, Policy: Providing quality services is the primary objective .Feedback and comments received by patients or their representatives provide the organization with opportunities for improvement and enhancements of services. Patients and/or their representatives have the right to voice concerns verbally or in writing when their expectations are not met . During the Resident Council meeting held on 4/30/25 at 2:00 PM, Residents #34, #37, #47, and #84 expressed ongoing concerns regarding cold food, specifically highlighting that eggs served at breakfast were consistently cold. Resident #34 mentioned that she was often the last to receive her food tray and recalled that previously a brick was placed under the plate to keep it warm, but this practice has ceased. All residents agreed that they raised these food concerns in multiple Resident Council meetings over the past months, but no improvements have been made. Record review of the Resident Council Minutes dated 11/27/24, 2/28/25, and 3/26/25 revealed repeated documentation of complaints regarding cold food yet there was no evidence to track what the facility did to resolve the complaints. An interview with the Activities Director (AD) #1 on 4/30/25 at 2:44 PM, she acknowledged that residents had previously communicated their dissatisfaction with cold food during Resident Council meetings. She revealed that after a Resident Council meeting, if a resident made a complaint, she made a copy of the minutes and gave it to the department to handle. She revealed that she never got anything back from the departments to know if the issues were resolved or ongoing. She confirmed the cold food complaints were not written up as a grievance and verbalized the issue was ongoing. The AD#1 admitted she was unaware of any specific actions taken by the dietary department in response to the food complaints. An interview with the Licensed Master Social Worker (LMSW) #1 on 4/30/25 at 2:55 PM, revealed that she was not aware of the food concerns and could only address issues if it was brought to her attention. An interview with the Dietary Manager (DM) on 5/01/25 at 10:40 AM revealed she was aware of the residents' complaints regarding cold food and had received copies of the meeting minutes. Furthermore, she revealed the facility had discussed the concerns during the morning stand up meeting. She explained that the kitchen monitored the temperatures on all the foods prior to starting the tray line and had not noticed any concerns with the temperatures. She revealed they used a heated plate to ensure the food stayed warm. The DM explained that she had noticed a delay in the staff getting the trays passed and had reported her concerns to the administrative staff. She revealed they (the kitchen) announced when the trays were ready, and it was up to the staff to distribute them timely. An interview with the Administrator on 5/1/25 at 3:00 PM revealed he was aware of the complaints regarding cold food made during Resident Council meetings. He confirmed these complaints should have been written up as a grievance and they (the staff) should have a tracking process of documentation to ensure the grievances were resolved in a timely manner. Record review of the admission Record revealed the facility admitted Resident #34 on 8/17/22. Record review of Resident #34's Minimum Data Set (MDS) with an Assessment Reference Date (ARD)of 4/7/25 revealed a Brief Interview for Mental Status (BIMS) score of 15, which indicated the resident was cognitively intact. Record review of the admission Record revealed the facility admitted Resident #37 on 6/8/17. Record review of the Resident #37's MDS with an ARD of 3/12/25 revealed a BIMS score of 15, which indicated the resident was cognitively intact. Record review of the admission Record revealed the facility admitted Resident #47 on 8/5/21. Record review of Resident #47's MDS with an ARD of 3/12/25 revealed a BIMS score of 15 which indicated the resident was cognitively intact. Record review of the admission Record revealed the facility admitted Resident #84 on 2/12/25. Record review of Resident #84's MDS with an ARD of 2/19/25 revealed a BIMS score of 15 which indicated the resident was cognitively intact.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0868 (Tag F0868)

Could have caused harm · This affected most or all residents

Based on staff interviews, record review, and facility policy review, the facility failed to ensure quarterly Quality Assurance and Performance Improvement (QAPI) committee meetings were held at least...

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Based on staff interviews, record review, and facility policy review, the facility failed to ensure quarterly Quality Assurance and Performance Improvement (QAPI) committee meetings were held at least quarterly with the mandatory staff present for two (2) of the most recent four (4) quarters. November 2024 and February 2025 Findings include: Record review of facility policy titled Quality Assurance and Performance Improvement, with revision date of October 2024, revealed, All QAPI (Quality Assurance and Performance Improvement) activities will be unified across all areas of care and services at our facility. There will be a representative of each area of service on the QAA Committee. Each area will be discussed regardless of whether the representative is present or not. All areas will work together to combine care and services across our continuum of care to better meet the needs of the elders living in our facility. Record review of Monthly Quality Assurance/Improvement Meeting sign-in sheets revealed the facility had not had a Quality Assurance meeting since 08/2024. During an interview on 5/2/25 at 11:21 AM, the Interim Director of Nursing (DON) confirmed that the facility failed to hold quarterly QAPI meetings with the mandatory staff members present and admitted that she could not find evidence of a meeting since 08/2024. She stated that the hospital and the facility had a combined monthly QAPI meeting but admitted that the required staff were not present. During an interview on 5/2/25 at 12:00 PM, the Administrator confirmed the facility failed to hold a quarterly QAPI meeting with the required staff members present. He stated he took over the position of Administrator on 2/25/25, admitted that he had not held a facility QAPI meeting since he started. During a phone interview on 5/2/25 at 12:05 PM, the Medical Director confirmed there was a scheduled QAPI meeting on 4/16/25, which was canceled, and this meeting was not rescheduled
Oct 2023 4 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Comprehensive Care Plan (Tag F0656)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #84 Record review of the Care Plan for Resident # 84 revealed, Anticoagulant Therapy: I take anticoagulants daily . Als...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Resident #84 Record review of the Care Plan for Resident # 84 revealed, Anticoagulant Therapy: I take anticoagulants daily . Also revealed under, Approaches: Observe for unusual bruising/bleeding, black, tarry stools, dark urine, tinnitus (ASA), abdominal swelling - notify MD of any abnormal findings/complications .Meds as ordered and monitor for side effects/effectiveness . Eliquis 5 MG (milligram) tablet - 1 tab (tablet) PO (by mouth) BID (twice daily) . Record review of the Medication Administration Record (MAR) for Resident # 84 dated October 2023, revealed there was not a monitoring tool to observe for the side effects of the anticoagulant medication Eliquis. Record review of Resident #84's Departmental Notes dated 9/25/23 through 10/25/23 revealed there was no documentation related to the monitoring of the resident taking the anticoagulant medication Eliquis. In an interview with Licensed Practical Nurse (LPN) #2 on 10/26/23 at 9:35 AM, revealed that the care plan was a guideline for resident care. She revealed that the care plan sets goals for the residents and the staff try to ensure the goals are met. She confirmed that Resident #84's care plan was not followed for monitoring of anticoagulant side effects. Record review of the Face Sheet for Resident # 84 revealed the resident was admitted to the facility on [DATE] with medical diagnosis that included Type 2 Diabetes Mellitus with Diabetic Chronic Kidney Disease, Cachexia, Personal History of Venous Thrombosis and Embolism, Paroxysmal Atrial Fibrillation, Cerebral Infarct and Hemiplegia affecting left nondominant side. Record review of the MDS with an ARD of 10/02/23 revealed under section C, a BIMS score of 9, which indicated Resident # 84 is moderately cognitively impaired. Also revealed under section N, the resident is taking an anticoagulant medication. Based on observation, staff interview, record review and facility policy review the facility failed to implement a person-centered care plan for a resident to be up in her chair for all meals (Resident #70) and to monitor for side effects of an anti-coagulant (Resident #84) for two (2) of 20 care plans reviewed. Findings include: Resident #70 Record review of Resident #70's Care Plan with an onset date of 08/16/23 revealed, CNA (Certified Nursing Assistant) Care Plan: I need assistance with my ADLs (Activities of Daily Living) because of impaired cognition, confusion, communication deficits .limited mobility, non-ambulatory .Approaches .Elder/family request to be up in Geri-chair daily for all meals . Record review of Resident #70's Completed Care Task 10/18/23 - 10/25/23 revealed there were six (6) meals over the last seven (7) days that the resident remained in bed. An observation on 10/24/23 at 11:45 AM revealed Resident #70 lying in bed. An observation on 10/25/23 at 8:30 AM revealed Resident #70 lying in bed. An interview on 10/25/23 at 12:10 PM, with CNA #2 stated that some residents have it care planned to get up daily, but she is not sure if Resident #70 has that on her care plan or not and confirmed that the resident had not been up today. An interview on 10/25/23 at 4:00 PM, with the Director of Nurses (DON) confirmed that it was documented that Resident #70 had not been assisted by staff to get up for all meals over the last 7 days even though it was in her care plan. She confirmed that the resident's care plan was not followed like it should have been. An interview on 10/25/23 at 4:10 PM, with Licensed Practical Nurse (LPN) #2 revealed that the purpose of a care plan was to provide the staff with guidelines for the resident's care. She confirmed that if the resident had not been up in her chair for every meal, then the resident's care plan had not been implemented. An interview on 10/25/23 at 4:15 PM, with the Administrator confirmed that the purpose of a care plan was to provide the staff with what care was needed to be provided for that resident. Record review of Resident #70's Face Sheet revealed the resident was admitted to the facility on [DATE] with medical diagnoses that included Unspecified Dementia, unspecified severity with other behavioral disturbances. Record review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 08/16/23 revealed in Section C a Brief Interview for Mental Status (BIMS) score of 99, which indicated the resident is severely cognitively impaired and in Section G that the resident is totally dependent and requires two-person assistance for transfers.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

ADL Care (Tag F0677)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, staff interview, record review and facility policy review the facility failed to get a resident up in her...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observations, staff interview, record review and facility policy review the facility failed to get a resident up in her wheelchair for all meals; for a resident that required assistance with their Activities of Daily Living (ADL) for one (1) of 20 resident's reviewed for ADLs. Resident #70 Findings include: Review of the facility policy titled, Activities of Daily Living with the last review date of 4/3/18 revealed Policy . (Proper name of the facility) will provide assistance to residents as necessary and supervise and assess resident function in order to plan care to maintain optimum ADL function as long as possible . An observation on 10/24/23 at 9:30 AM, revealed that Resident #70 was lying in bed and had confused responses to an attempted interview. An observation on 10/24/23 at 11:45 AM, revealed Resident #70 was lying in bed and had no response to an attempted interview. An observation and interview on 10/25/23 at 8:30 AM, revealed Resident #70 was lying in bed. Interview on 10/25/23 at 12:10 PM, with Certified Nurse Assistant (CNA) #2 revealed she is the CNA for this resident. She confirmed that the resident cannot get herself out of bed and that staff must use a lift. She confirmed that the resident had not been up today. Interview on 10/25/23 at 4:00 PM, with the Director of Nurses (DON) confirmed that it was documented that the resident had not been gotten up for all meals over the last 7 days even though it was care planned to do so. She stated sometimes the resident refuses, but there is no documentation that the resident had refused. Record review of Resident #70's Completed Care Task 10/18/23 - 10/25/23 revealed that there were six (6) meals over the last seven (7) days that the resident remained in bed and was not gotten up to a chair to eat her meal. Review of the Resident #70's October 2023 Electronic Treatment Administration Record (ETAR) revealed no behavior indicated for the last 7 days that would have prevented the staff from getting her out of the bed to a chair for meals. Record review of Resident #70's Face Sheet revealed the resident was admitted to the facility on [DATE] with medical diagnoses that included Unspecified Dementia, unspecified severity with other behavioral disturbances. Record review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 08/16/23 revealed in Section C a Brief Interview for Mental Status (BIMS) score of 99, which indicated the resident is severely cognitively impaired and in Section G that the resident is totally dependent and requires two-person assistance for transfers.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews, record review and facility policy review, the facility failed to monitor a resident on a physician pr...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews, record review and facility policy review, the facility failed to monitor a resident on a physician prescribed anticoagulant medication for signs of bruising or bleeding for one (1) of five (5) residents reviewed for unnecessary medication. Resident # 84. Findings include: Record review of the facility policy titled Medication Administering and Monitoring Policy with a revision date of 4/23 revealed, .20. Monitoring Medication Effects: a. Medication monitoring is a collaborative process including the physicians, nurses, patient, and other health care providers. b. Medication monitoring includes continuous input from various disciplines and the patient. This input includes the patient's perception/concerns or if appropriate, the patient's family, in order to assess, reassess and improve upon the medication regimen d. The physician and nurse, along with other disciplines, who administer medication per their respective authorization, monitor the patient's therapeutic response to the medication regimen . Record review of Resident # 84's October 2023 Physician Orders revealed an order dated 2/08/23, Eliquis 5 mg (milligram) tablet -1-tab (tablet) PO (by mouth) BID (twice daily). The Physician Orders did not indicate an order to monitor for the side effects of the anticoagulant medication. Record review of the Medication Administration Record (MAR) for Resident # 84 dated October 2023, revealed there was not a monitoring tool to observe for the side effects of the anticoagulant medication Eliquis. An interview on 10/25/23 at 10:03 AM, with Licensed Practical Nurse (LPN)#3 confirmed that Resident # 84 did not have a physician order or a special requirement on the MAR to monitor for the side effects of an anticoagulant medication. She revealed that the medication nurses would be responsible for charting the monitoring and side effects in the nurse's notes. Record review of Resident #84's Departmental Notes dated 9/25/23 through 10/25/23 revealed there was no documentation related to the monitoring of the resident taking the anticoagulant medication Eliquis. An interview on 10/25/23 at 10:40 AM, with the Director of Nursing (DON) confirmed there should be a monitoring tool on Resident #84's MAR for the nurses to document any observed side effects related to the anticoagulant medication. She revealed that they should have something in place to prompt the nurses to monitor for bruising or bleeding. Record review of the Face Sheet for Resident # 84 revealed the resident was admitted to the facility on [DATE] with medical diagnosis that included Type 2 Diabetes Mellitus with Diabetic Chronic Kidney Disease, Cachexia, Personal History of Venous Thrombosis and Embolism, Paroxysmal Atrial Fibrillation, Cerebral Infarct and Hemiplegia affecting left nondominant side. Record review of the Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/02/23 revealed under section C, a Brief Interview for Mental Status (BIMS) score of 9, indicating Resident # 84 is moderately cognitively impaired. Also revealed under section N, the resident is taking an anticoagulant medication.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Grievances (Tag F0585)

Could have caused harm · This affected most or all residents

Based on staff and resident interview, record review and facility policy review the facility failed to follow up and resolve grievances regarding residents' complaints related to cold food for two (2)...

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Based on staff and resident interview, record review and facility policy review the facility failed to follow up and resolve grievances regarding residents' complaints related to cold food for two (2) of six (6) resident's present during the resident council meeting, Residents #15, and Resident #45, and failed to provide the residents with a way to file a grievance for six (6) of six (6) residents present during the resident council meeting. Residents # 6, Resident #15, Resident #44, Resident #45, Resident #49, and Resident #71. Findings include: Review of the facility policy titled, Patient Complaint and Grievance Policy with a revision date of 01/19 revealed, Policy . Patients and/or representatives have the right to voice concerns verbally or in writing when their expectations are not met .Open communication with patients, visitors, providers, and employees is reinforced with a defined process that includes intake, routing/tracking, investigation, resolution and reporting of patient or patients representative's concerns. Patients and their representatives must be informed of the grievance/complaint process, including who to contact and how to express concerns .III. Procedure for addressing and resolving Complaints and Grievances .G. A complaint or grievance is considered resolved when the patient or representative is satisfied with the actions taken on his/her behalf .The patient or representative is contacted and given the resolutions/actions . Review of the facility Grievance Log revealed there were no documented grievances since 2015. An interview on 10/25/23 at 8:40 AM, with the Licensed Social Worker (LSW) revealed she has just been handling any issues or grievances as things are brought to her, but not documenting them. She stated that she really hasn't had any issues or grievances come up. She confirmed that she has had several complaints about cold food but does not document what she has done to fix it or if the residents felt like the issue was resolved. When asked what the purpose of a grievance log was, the LSW responded that's a good question. An interview on 10/25/23 at 8:55 AM, with the Administrator confirmed that they have not been documenting grievances. She stated that the facility has had some grievances that should have been documented and followed up on. She stated that it is just like nursing 101, if it is not documented then it wasn't done. She stated the purpose of a grievance log is to monitor and follow up on the grievance to document it has been resolved and we should have a way for the residents to voice a grievance. During the Resident Council Meeting on 10/25/23 at 11:14 AM, the 6 residents that were present revealed they were not aware of how to file a grievance or if the facility had a grievance officer that handles grievances. During the resident council meeting Resident #15 and Resident #45 stated that the food is sometimes cold, and Resident #45 revealed he has complained about that a lot to the kitchen staff and in the Resident Council meetings. Resident #45 revealed no one has ever come to him to tell him what they have done to fix the issue or ask if he felt like it had been resolved. He stated that he had been complaining about the food being cold for a while now but feels like the left hand doesn't know what the right hand is doing, and it hasn't seemed to get much better. An interview on 10/25/23 at 2:00 PM, with the Administrator confirmed that they should have been documenting grievances, what was done to resolve it and if it was resolved according to the resident and reporting that information back to the residents. Record review of Resident #6's Minimum Data Set (MDS) with an Assessment Reference Date (ARD) of 10/20/23 revealed under Section C a Brief Interview for Mental Status (BIMS) score of 13 which indicated the resident is cognitively intact. Record review of Resident #15's MDS with an ARD of 09/18/23 revealed under Section C a BIMS score of 15, which indicated the resident is cognitively intact. Record review of Resident #44's MDS with an ARD of 10/09/23 revealed under Section C a BIMS score of 15, which indicated the resident is cognitively intact. Record review of Resident #45's MDS with an ARD of 10/11/23 revealed under Section C a BIMS score of 12, which indicated the resident is cognitively intact. Record review of Resident #49's MDS with an ARD of 09/27/23 revealed under Section C a BIMS score of 05, which indicated the resident is severely cognitively impaired. Record review of Resident #71's MDS with an ARD of 09/07/23 revealed under Section C a BIMS score of 15, which indicated the resident is cognitively intact.
Jun 2022 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Transfer Notice (Tag F0623)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews and record review the facility failed to provide a written notice of transfer to the resident and the ...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interviews and record review the facility failed to provide a written notice of transfer to the resident and the Resident Representative (RR) for three (3) of three (3) residents reviewed. Resident #22, #83, and #89. Findings include: Resident #22 Record review of Resident #22's electronic health record (EHR) and hard copy chart revealed there was no documentation of written notification that had been submitted to the RR for a hospital transfer for Resident #22. Record review of a handwritten Physician's Telephone Order dated 04/24/22 at 9:30 AM, revealed Discharge to (Formal name of hospital) for direct admit to inpatient . Record review of the Departmental Notes dated 04/24/22 at 10:10 AM, revealed . New order to transfer to (Formal name of hospital) for a direct admit inpatient . Record review of the Face Sheet for Resident #22 revealed he was admitted to the nursing facility, on 6/1/15 with diagnoses that included Neuromuscular Dysfunction of bladder, Unspecified, Retention of Urine, Unspecified, Hydronephrosis with Renal and Ureteral Calculous Obstruction, and other Artificial Opening of Urinary Tract Status. Resident # 83 Record review of a handwritten Physician's Telephone Order dated 5/1/22 at 9:45 PM revealed an order Send to ER (Emergency Room) for eval (evaluation). Record review of the Departmental Notes dated 5/5/22 at 5:57 PM, revealed Resident returned from the hospital . Record review of Face Sheet revealed the Resident #83 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's Disease, Dementia with Behavioral Disturbance, Depressive Disorder, Anxiety Disorder, Unspecified Psychosis, Hypertension. Resident # 89 Record review of the April 2022 Physician Orders revealed an order dated 4/23/22 to Transfer to ER (Emergency Room) via (by) ambulance. Record review of Face Sheet revealed Resident #89 was admitted to the facility on [DATE] with diagnoses that included Cerebral Infarction, Type 2 Diabetes Mellitus, Pneumonitis due to inhalation of food or vomit, Epilepsy. An interview and record review, on 6/14/22 at 03:15 PM, with the Social Worker confirmed that there was not a written notice of hospital transfer provided to the RR for Resident #22. The Social Worker confirmed that the departmental note dated 04/24/22, located in the EHR reflected Resident #22 was transferred to the hospital for an admission. The Social Worker confirmed there was a handwritten physician's order in the hard chart to discharge Resident #22 to the hospital for admission, on 4/24/22. The Social Worker revealed that the facility does not submit written notices for hospital transfers to the residents and/or the RR. She stated was not aware that notices for hospital transfers had to be provided to the residents and/or RR in writing. The Social Worker confirmed the facility did not provide a written notice of transfer to Resident # 83's or Resident #89's RR. She stated the RR was notified by telephone, but no written notification was provided. An interview with the Administrator on 4/22 at 4:00 PM, revealed the facility failed to provide a written notification of transfer to RR. She revealed she had attended a training on this requirement but she had unintentionally failed to implement the process for this requirement. She stated the facility did not have a policy on notification of transfer in place prior to 6/13/22 and she confirmed the facility failed to notify the RR in writing of the transfer to the hospital.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0625 (Tag F0625)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview and record review, the facility failed to provide bed hold notification to residents or Resident Repres...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on staff interview and record review, the facility failed to provide bed hold notification to residents or Resident Representatives (RR) for residents sent out to an acute care facility for two (2) of three (3) residents reviewed for bed hold. Resident #22 and #83. Findings include: Record review of documentation on facility letterhead dated 6/14/22 and signed by the Administrator revealed (Formal Name of Facility) did not have a Notice of Bed Hold Policy in place prior to 6-13-2022. (Formal Name of Facility) did not have Bed Hold notice form in place prior to 6-13-2022. Resident #22 Record review of Resident #22's electronic health record (EHR) and hard copy chart revealed there was no documentation of written notification for bed hold that had been submitted to the Resident or RR for Resident #22. Record review of the Departmental Notes dated 04/24/22 at 10:10 AM, revealed . New order to transfer to (Formal name of hospital) for a direct admit inpatient . Record review of a handwritten Physician's Telephone Order dated 04/24/22 at 9:30 AM revealed Discharge to (Formal name of hospital) for direct admit to inpatient . Record review of the Face Sheet for Resident #22 revealed he was admitted to the nursing facility, on 6/1/15 with diagnoses that included Neuromuscular Dysfunction of bladder, Unspecified, Retention of Urine, Unspecified, Hydronephrosis with Renal and Ureteral Calculous Obstruction, and other Artificial Opening of Urinary Tract Status. Resident #83 Record review of a handwritten Physician's Telephone Order dated 5/1/22 at 9:45 PM revealed an order Send to ER (Emergency Room) for eval (evaluation). Record review of the Departmental Notes dated 5/5/22 at 5:57 PM, revealed Resident returned from the hospital . Record review of the signed Therapeutic Home/Hospital Leave Form dated on 4/27/2021, with bed hold amount of $234.25. The cost at discharge to the hospital on 5/1/22 for Resident #83 was $224.33. Record review of Face Sheet revealed the Resident #83 was admitted to the facility on [DATE] with diagnoses that included Alzheimer's Disease, Dementia with Behavioral Disturbance, Depressive Disorder, Anxiety Disorder, Unspecified Psychosis, Hypertension. An interview and record review, on 6/14/22 at 03:15 PM, with the Social Worker confirmed that there was not a written notice of bed hold provided to the resident or RR for Resident #22. The Social Worker confirmed that the departmental note dated 04/24/22 located in the EHR reflected Resident #22 was transferred to the hospital for an admission. The Social Worker also confirmed there was a handwritten physician's order in the hard chart to discharge Resident #22 to the hospital for admission on [DATE]. The Social Worker revealed that the facility does not submit written notices for bed hold to the residents or the RR's. She revealed the facility had a bed hold policy signed on admission and the facility notified the RR's by phone when resident was transferred. She stated she was not aware that notices for bed hold had to be provided to the residents or RR's in writing. She confirmed Resident #83 nor his RR received a written bed hold notice when the resident was sent to the hospital. An interview with the Administrator on 6/14/22 at 4:00 PM, revealed the facility did not have a notice of bed hold policy in place prior to 6/13/22. She confirmed the facility failed to notify the resident or the RR in writing of the bed hold notice policy including the bed hold amount. An interview with the Administrator on 6/16/22 at 11:00 AM, revealed the RR for Resident #83 signed the Therapeutic Home/Hospital Leave Form on admission with date of 4/27/2021. She stated at that time, the cost for the bed hold was $234.25 and at the time of Resident #83's hospitalization, the cost was $224.33. The Administrator confirmed the facility failed to provide the current bed hold reserve bed payment information to the RR in writing. Surveyor: Mix, [NAME]
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "What changes have you made since the serious inspection findings?"
  • "What safeguards are in place to prevent abuse and neglect?"
  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No fines on record. Clean compliance history, better than most Mississippi facilities.
  • • 32% turnover. Below Mississippi's 48% average. Good staff retention means consistent care.
Concerns
  • • Multiple safety concerns identified: Federal abuse finding, 5 life-threatening violation(s), Special Focus Facility, 1 harm violation(s). Review inspection reports carefully.
  • • 22 deficiencies on record, including 5 critical (life-threatening) violations. These warrant careful review before choosing this facility.
  • • Grade F (0/100). Below average facility with significant concerns.
Bottom line: This facility has a substantiated abuse finding. Extreme caution advised. Explore alternatives.

About This Facility

What is Baptist-Calhoun, Inc's CMS Rating?

CMS assigns BAPTIST NURSING HOME-CALHOUN, INC an overall rating of 1 out of 5 stars, which is considered much below average nationally. Within Mississippi, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Baptist-Calhoun, Inc Staffed?

CMS rates BAPTIST NURSING HOME-CALHOUN, INC's staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 32%, compared to the Mississippi average of 46%. This relatively stable workforce can support continuity of care.

What Have Inspectors Found at Baptist-Calhoun, Inc?

State health inspectors documented 22 deficiencies at BAPTIST NURSING HOME-CALHOUN, INC during 2022 to 2025. These included: 5 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 1 that caused actual resident harm, and 16 with potential for harm. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.

Who Owns and Operates Baptist-Calhoun, Inc?

BAPTIST NURSING HOME-CALHOUN, INC is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 120 certified beds and approximately 92 residents (about 77% occupancy), it is a mid-sized facility located in CALHOUN CITY, Mississippi.

How Does Baptist-Calhoun, Inc Compare to Other Mississippi Nursing Homes?

Compared to the 100 nursing homes in Mississippi, BAPTIST NURSING HOME-CALHOUN, INC's overall rating (1 stars) is below the state average of 2.6, staff turnover (32%) is significantly lower than the state average of 46%, and health inspection rating (1 stars) is much below the national benchmark.

What Should Families Ask When Visiting Baptist-Calhoun, Inc?

Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "What safeguards and monitoring systems are in place to protect residents from abuse or neglect?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" These questions are particularly relevant given the facility's Immediate Jeopardy citations and the substantiated abuse finding on record.

Is Baptist-Calhoun, Inc Safe?

Based on CMS inspection data, BAPTIST NURSING HOME-CALHOUN, INC has documented safety concerns. The facility has 1 substantiated abuse finding (meaning confirmed case of resident harm by staff or other residents). Inspectors have issued 5 Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death). The facility is currently on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes nationwide). The facility has a 1-star overall rating and ranks #100 of 100 nursing homes in Mississippi. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.

Do Nurses at Baptist-Calhoun, Inc Stick Around?

BAPTIST NURSING HOME-CALHOUN, INC has a staff turnover rate of 32%, which is about average for Mississippi nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.

Was Baptist-Calhoun, Inc Ever Fined?

BAPTIST NURSING HOME-CALHOUN, INC has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.

Is Baptist-Calhoun, Inc on Any Federal Watch List?

BAPTIST NURSING HOME-CALHOUN, INC is currently an SFF Candidate, meaning CMS has identified it as potentially qualifying for the Special Focus Facility watch list. SFF Candidates have a history of serious deficiencies but haven't yet reached the threshold for full SFF designation. The facility is being monitored more closely — if problems continue, it may be added to the official watch list. Families should ask what the facility is doing to address the issues that led to this status.