CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the dignity of one resident (Resident #19) whe...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to ensure the dignity of one resident (Resident #19) when staff did not place the catheter (tubing to drain the bladder) collection bag inside a dignity bag, out of a sample selection of 18 residents. The facility census was 69.
The facility did not provide a policy regarding dignity.
1. Review of Resident #19's face sheet (gives basic resident profile information) showed the following:
-admitted to the facility on [DATE];
-Diagnoses included left non-dominant side weakness and paralysis following a stroke, overactive bladder, urinary tract infection (UTI), urinary retention, and muscle weakness.
Review of the resident's admission Minimum Data Set (MDS), a federally mandated comprehensive assessment instrument, completed by facility staff), dated 03/03/23, showed the following:
-Cognitively intact;
-Required extensive assistance for bed mobility, transfers, mobility using a wheelchair, dressing, toileting, personal hygiene, and bathing;
-Indwelling urinary catheter in place.
Review of the resident's care plan, dated 03/03/23, showed the following;
-At risk for constipation; position upright on bedside commode or toilet as able or requested;
-Left side flaccid (weak); assist with activities of daily living (ADLs) as needed;
-Staff did not address the resident's indwelling catheter.
Observation on 04/25/23, at 12:25 P.M., showed the resident's catheter collection bag hung on the lower bed rail. The bag was not inside a dignity bag and was visible from the hallway.
Observation and interview on 04/25/23, at 3:44 P.M., showed the resident's catheter collection bag hung on the lower bed rail. The bag was not inside a dignity bag and was visible from the hallway. The resident said staff emptied the bag during the day and cleaned the tubing. They didn't put the bag inside anything, but always hung it on the side of the bed so it could drain.
Observation on 04/26/23, at 3:16 P.M., showed the resident's catheter collection bag hung on the lower bed rail and was not inside a dignity bag. The collection bag was visible from the hallway.
Observation and interview on 04/27/23, at 10:00 A.M., showed the resident's catheter collection bag hung on the lower bed rail; it was not inside a dignity bag and was visible from the hallway. The resident made a grimace expression, shrugged, and said they usually just hung it there, but put it in a dignity bag if he/she was up in the wheelchair.
During an interview on 04/28/23, at 2:00 P.M., Certified Nursing Assistant (CNA) P said they hang catheter bags on the lowest bed rail, out of view or in a dignity bag.
During an interview on 04/28/23, at 2:05 P.M., Licensed Practical Nurse (LPN) A said staff should hang a catheter collection bag on the lowest non-moving bed rail inside a dignity bag.
During an interview on 04/28/23, at 2:50 P.M., with the Administrator, the Director of Nursing (DON), and the corporate Consultant Nurse, they all said staff should hang catheter collection bags on the lowest stationary rail or under the wheelchair seat, with the bag and coiled tubing inside a dignity bag.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0583
(Tag F0583)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide privacy during toileting for one resident (Re...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide privacy during toileting for one resident (Resident #33) out of a sample selection of 18 residents. The facility census was 69.
The facility did not provide a policy regarding privacy.
1. Review of Resident #33's face sheet (brief resident information profile sheet) showed the following information:
-admitted to the facility on [DATE];
-Diagnoses included bipolar disorder (mental health disorder causing mood swings), sepsis (infection in the blood), acute upper respiratory infection, cognitive communication deficit, anxiety, urinary tract infection (UTI) caused by enterococcus(bacteria), muscle weakness, and dementia.
Review of the resident's 14-day admission Minimum Data Set (MDS), a federally mandated comprehensive assessment instrument, completed by facility staff, dated 03/02/23, showed the following:
-Moderately impaired cognition skills for daily decision making;
-Short and long term memory problem;
-Mild depression;
-Required extensive assistance for transfers, mobility using a wheelchair, dressing, eating, toileting needs, personal hygiene, and bathing;
-Always incontinent of bowel and bladder.
Review of the resident's care plan, dated 03/02/23, showed the following:
-Resident had dementia; difficulting communicating needs. Provide with assistance for activities of daily living (ADLs) as needed;
-Staff did not document specific information pertaining to the resident's toileting needs.
Observation on 04/27/23, at 3:39 P.M., showed Certified Nurse Assistant (CNA) N and CNA O prepared to assist the resident to use the toilet. They closed the bedroom door and window blinds. Resident #33's roommate sat in a wheelchair directly facing the open bathroom door; he/she was awake and alert. Without moving the roommate or pulling the room divider curtain, the CNA's toileted, cleaned and redressed Resident #33.
During an interview on 04/28/23, at 2:00 P.M., CNA P said they should close the door and blinds and pull the divider curtain when doing personal care or toileting a resident.
During an interview on 04/28/23, at 2:05 P.M., Licensed Practical Nurse (LPN) A said staff should provide privacy during personal care or toileting; close the door, close the blinds and pull the divider curtain if there is a roommate.
During an interview on 04/28/23, at 2:50 P.M., with the Administrator, the Director of Nursing (DON), and the corporate Consultant Nurse, they all said staff should provide a resident with privacy during personal care or toileting. They should pull blinds and divider curtains and close the doors. If the bathroom door cannot be closed during the care, the roommate should be moved out of the room or out of visibility.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0760
(Tag F0760)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure residents were free of significant medication ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, the facility failed to ensure residents were free of significant medication errors when staff failed to ensure two residents (Resident #62 and #18) had a meal intake within 30 minutes of insulin administration as recommended by the manufacturer, out of a sample of 18 residents. The facility census was 69.
Review of the facility policy, titled Medication Administration, dated February 7, 2013, showed the following:
-Medications are given to benefit a resident's health as ordered by the physician;
-Bring cart to the resident room;
-Explain to resident what you are going to do;
-Read the label three times before administering the medication. First when comparing label to medication sheet. Second when setting up the medication. Third when preparing to administer medication to the resident;
-Administer the medication;
-Record the medication given on the medication sheet.
Review of the facility policy, titled Injection (Subcutaneous (under the skin)), undated, showed the following information:
-To inject a small quantity of medication under the skin;
-Select site of administration;
-When administering insulin, follow listing of common injection sites and rotate sites;
-Medications that are injected slowly will absorb more effectively and cause less discomfort;
-Apply non-sterile gloves;
-Inform the resident you are ready to give the injection and cleanse site using friction. Allow to dry;
-Accumulate a well-defined roll of skin with thumb and index finger and insert needle to its full length at a 45 to 90-degree angle;
-Inject medication slowly and remove needle quickly and gently at the same angle used for insertion;
-Apply pressure to the injection site with an antiseptic wipe, massage the site gently with a circular motion to enhance absorption, unless contraindicated;
-Assess the area for bleeding;
-Discard the uncapped syringe in the sharps container.
Review of the Novolog (rapid-acting insulin that helps lower mealtime blood sugar spikes) manufacturer's insert, dated November 2021, showed the following:
-Novolog starts acting fast;
-A meal should be eaten within five to ten minutes of taking a dose;
-Dosage adjustments may be needed in regards with changes in food intake or time;
-The needle should go all the way into the skin;
-Slowly push the knob of the pen all the way in to deliver the full dose;
-Remember to hold the pen at the site for 6 to 10 seconds, and then pull the needle out.
1. Review of Resident #62's face sheet (a document that gives a resident's information at a quick glance) showed the following:
-admitted on [DATE];
-Diagnoses included: type 2 diabetes mellitus (chronic condition that happens because of a problem in the way the body regulates and uses sugar as a fuel) without complications, aphasia (language disorder that results from damage to portions of the brain that are responsible for language) following cerebral infarction (stroke), muscle weakness.
Review of the resident's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument, completed by facility staff, dated 12/28/22, showed severe cognitive impairment and received any type of injections seven days out of seven days.
Record review of the resident's physician order sheet (POS), current as of 4/28/23, showed the following orders:
-An order dated 11/26/22, for Novolog 100 unit/ml solution (unit of fluid volume), inject subcutaneous (injected under the skin) per sliding scale before meals and at bedtime for type 2 diabetes mellitus without complications (impairment in the way the body regulates and uses sugar (glucose) as fuel);
-If blood glucose is less than 70 milligrams/deciliter (mg/dL), call the physician;
-If blood glucose is 70 mg/dL to 130 mg/dL, give 0 units;
-If blood glucose is 131 mg/dL to 180 mg/dL, give 2 units;
-If blood glucose is 181 mg/dL to 240 mg/dL, give 4 units;
-If blood glucose is 241 mg/dL to 300 mg/dL, give 6 units;
-If blood glucose is 301 mg/dL to 350 mg/dL, give 8 units;
-If blood glucose is 351 mg/dL to 400 mg/dL, give 10 units;
-If blood glucose is greater than 400 mg/dL, give 12 units;
-If blood glucose is greater than 400 mg/dL, call the physician.
Observation of medication administration pass, on 04/26/23, showed the following:
-At 10:48 A.M., Licensed Practical Nurse (LPN) H prepared supplies for the resident's blood glucose monitoring and insulin.
-He/she donned gloves;
-Entered the resident room to obtain a blood sample for blood glucose monitoring;
-Blood glucose was 149 mg/dL;
-He/she returned to the nurse cart and removed gloves and disposed of supplies;
-He/she then prepared the insulin syringe and vial of Novolog;
-Prepared 2 units of Novolog;
-Donned gloves and entered resident room;
-Wiped the resident's abdomen with an alcohol wipe;
-Inserted the syringe and administered two units of insulin;
-Returned to the nurse cart and disposed of supplies;
-The nurse did not ensure the resident had a drink or food;
-At 11:15 A.M., the resident remained in his/her room in the wheelchair with no food or drink available;
-At 11:30 A.M., the resident remained in his/her room in the wheelchair with no food or drink available;
-At 11:45 A.M., the resident remained in his/her room in the wheelchair with no food or drink available;
-At 11:58 A.M., certified nursing assistant (CNA) pushed the resident in the wheelchair to the dining room and applied the resident's clothing protector. The resident opened his/her silverware. The staff did not offer to assist the resident to drink;
-At 12:04 P.M., the resident took a drink of orange drink provided in the dining room;
-One hour and fifteen minutes after insulin administration.
2. Review of Resident #18's face sheet showed the following information:
-admitted on [DATE];
-Diagnoses included: Type 2 diabetes mellitus with diabetic neuropathy (dysfunction of one or more peripheral nerves, typically causing numbness or weakness), cellulitis of right lower limb, anemia (blood doesn't have enough healthy red blood cells), flaccid hemiplegia (severe or complete loss of motor function on one side of the body) affecting left non-dominant side, ataxic gait (unsteady, staggering walk) due to above the knee amputation (surgical removal of the leg).
Review of the resident's quarterly MDS, dated [DATE], showed cognitively intact and received insulin injections seven days out of seven days.
Review of the resident's POS, current as of 4/28/23, showed the following information:
-An order dated 11/09/22, for Novolog 100 unit/ml solution, inject subcutaneous per sliding scale before meals and at bedtime for type 2 diabetes mellitus with diabetic neuropathy;
-If blood glucose is less than 70 mg/dL, call the physician;
-If blood glucose is 70 mg/dL to 199 mg/dL, give 0 units;
-If blood glucose is 200 mg/dL to 250 mg/dL, give 2 units;
-If blood glucose is 251 mg/dL to 300 mg/dL, give 3 units;
-If blood glucose is 301 mg/dL to 350 mg/dL, give 4 units;
-If blood glucose is 351 mg/dL to 400 mg/dL, give 5 units;
-If blood glucose is greater than 400 mg/dL, give 7 units;
-If blood glucose is greater than 400 mg/dL, call the physician.
Observation of medication administration pass, on 04/26/23, showed the following:
-At 10:58 A.M., LPN I prepared supplies for blood glucose monitoring;
-He/she used hand sanitizer and entered the resident room;
-He/she donned gloves, wiped the resident's right first finger with an alcohol wipe and obtained the blood sample;
-Blood glucose was 206 mg/dL;
-He/she returned to the nurse cart and removed gloves and disposed of supplies;
-He/she then prepared the insulin syringe and vial of Novolog;
-Prepared 2 units of Novolog;
-Wiped the resident's left upper arm with an alcohol wipe;
-Inserted the syringe and administered two units of insulin;
-Returned to the nurse cart and disposed of supplies;
-The nurse did not ensure the resident had a drink or food;
-At 11:15 A.M., the resident remained in his/her wheelchair in the room with no drink or food available;
-At 11:30 A.M., the resident remained in his/her wheelchair in the room with no drink or food available;
-At 11:36 A.M., the resident requested staff assistance to go to the dining room;
-Staff assisted the resident to a standing position with his/her walker and prosthetic leg (artificial body part), the resident then slowly walked with the walker and staff followed along with the resident's wheelchair;
-At 11:43 A.M., the resident was assisted to the wheelchair in the dining room, two cups of milk and two cups of tea at the table. The resident took a drink of the milk;
-45 minutes after insulin administration.
3. During an interview on 04/28/23, at 10:00 A.M., LPN A said staff start resident blood glucose monitoring and insulin administration are completed up to one hour before the scheduled administration time.
There are a few residents that are brittle diabetics (diabetes that is especially difficult to manage and often disrupts everyday life) and they know not to give insulin until just before they enter the dining room or their blood glucose will bottom out. Resident #18 and #62 are stable and can receive their insulin up to an hour before the meal with no issues.
4. During an interview on 04/28/23, at 11:13 A.M., LPN J said nurses give insulin to residents as soon as it appears on the medication administration record (MAR) task list. Usually it specifically states to give it 15 minutes before meals.
5. During an interview on 04/28/23, at 1:34 P.M., the Director of Nursing (DON) said staff should administer insulin, including Novolog, according to the physician orders. Some residents receive insulin about 30 minutes before meals and others should receive insulin only 10-15 minutes before meals. Some residents have a history of blood glucose getting too low and sometimes staff should not give insulin until after the meal according to the physician orders. Short acting insulin is not recommended to be given up to 1 hour and 15 minutes before meals.
6. During an interview on 04/28/23, at 2:45 P.M., the Administrator said staff should follow physician orders for insulin administration.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0625
(Tag F0625)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to give written information to the resident and/or resident's represen...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to give written information to the resident and/or resident's representative of the facility's bed hold policy for four residents (Residents #28, #45, #29, and #62) who were transferred out to the hospital, out of a sample of 18 residents. The facility census was 71.
The facility did not provide a written policy of the Bed Hold Policy with all transfers.
1. Review of Resident #28's face sheet (brief information sheet about the resident) showed the following information:
-admitted on [DATE];
-Diagnoses included: Chronic obstructive pulmonary disease (COPD - group of lung diseases that block airflow and make it difficult to breathe), pneumonia (lung inflammation caused by bacterial or viral infection, in which the air sacs fill with pus and may become solid), congestive heart failure (CHF - a condition in which the heart can't pump enough blood to the body's other organs), chronic kidney disease (CKD - kidneys are damaged and can't filter blood the way they should), pulmonary fibrosis (lung disease that occurs when lung tissue becomes damaged and scarred), cognitive communication deficit (impairment in organization/ thought organization, sequencing, attention, memory, planning, problem-solving, and safety awareness), and history of falling.
Review of the resident's significant change in status assessment Minimum Data Set (MDS - a federally mandated comprehensive assessment instrument completed by facility staff), dated 02/23/23, showed admission date of 1/13/23 and severe cognitive impairment.
Review of the resident's MDS submissions showed discharged with return anticipated on 2/14/23 and re-entry on 2/17/23.
Review of the resident's electronic medical record showed the following information:
-On 02/14/23, at 4:14 A.M., staff documented the resident was sent out of the facility for high pulse and low oxygen saturation. The resident's pulse was 95 (normal range is 70-100), oxygen saturation 90% (normal level is between 95% and 100%) at 6:40 P.M. At 8:30 P.M., the resident's oxygen saturation level was 90% and pulse was 104, oxygen raised from 2 liters to 3 liters. At 11:50 P.M., the resident's oxygen saturation level was 90% and heart rate was 114. Staff contacted the physician and a new order was received to give Ativan 0.5 mg and raise oxygen to 4 liters. At 3:15 A.M., the resident showed abdominal breathing, pulse 122, oxygen saturation at 88%. Staff notified the physician and new order was received to send the resident to the hospital for evaluation. Transportation arrived and the resident left for the hospital at 3:48 A.M. Notified the director of nursing (DON), administrator, social services and left a message for the resident's responsible party;
-On 02/17/23, at 5:19 P.M., staff documented the resident arrived to the facility via family private vehicle, admitted to the room, remained in wheelchair related to weakness. The resident was alert and oriented to self only, very hard of hearing even with hearing aides, physician notified;
-No information located in resident's chart related to the bed hold policy being provided to the resident or resident's representative at the time of transfer on 02/14/23.
Review of the facility provided Transfer Notice Log for the month of February 2023, showed the following:
-Resident transferred to the hospital;
-Notice mailed to the resident's family member;
-Transfer notice log emailed to the Ombudsman March 23, 2023.
2. Review of Resident #45's face sheet showed the following information:
-admitted to the facility on [DATE];
-Diagnoses included: Alzheimer's disease (progressive disease that destroys memory and other important mental functions) with late onset, dementia (chronic or persistent disorder of the mental processes caused by brain disease or injury and marked by memory disorders, personality changes, and impaired reasoning) with behavioral disturbance, methicillin resistance staphylococcus aureus infection (MRSA - difficult to treat bacterial infection that has become resistant to many of the antibiotics used to treat infections), cellulitis (common bacterial skin infection that causes redness, swelling, and pain in the infected area of the skin ) right lower leg, open wound left lower leg, congestive heart failure (CHF - a condition in which the heart cannot pump enough blood to the body's other organs).
Review of the resident's quarterly MDS, dated [DATE], showed admission date of 10/05/20 and severe cognitive impairment.
Review of the resident's MDS submissions showed discharged with return anticipated on 01/28/23 and re-entry on 02/01/23.
Review of the resident's electronic medical record showed the following information:
-On 01/28/23, at 6:20 A.M., staff documented the resident's left leg had redness moving up to the hip and skin hot to touch. Redness continued on left lower leg and right lower leg red with edema (swelling) evident. Physician notified and received new orders to send the resident to the emergency room for evaluation. Message left for resident's responsible party to call the facility;
-On 02/01/23, at 6:00 P.M., staff documented the resident returned at 4:30 P.M. via transport service in wheelchair. Two person assist from wheelchair to standing position and ambulated with wheeled walker and staff standby assist to the shower room. Shower given with skin assessment completed. Physician notified of re-admission and new orders verified;
-No information located in resident's chart related to the bed hold policy being provided to the resident or resident's representative at the time of the transfer on 01/28/23.
Review of the facility provided Transfer Notice Log for the month of January 2023, showed the following:
-Resident transferred to the hospital;
-Notice mailed to the resident's family;
-Notice given on 1/28/23;
-Transfer notice log emailed to the Ombudsman February 23, 2023.
3. Review of Resident #29's face sheet showed the following information:
-admitted on [DATE];
-Diagnoses included: dementia with behavioral disturbance, cognitive communication deficit, muscle weakness, mitochondrial encephalopathy lactic acidosis (MELAS)
Review of the resident's quarterly MDS, dated [DATE], showed admission date of 12/13/22 and severe cognitive impairment.
Review of the resident's MDS submissions showed discharged with return anticipated on 02/21/23 and re-entry on 02/21/23.
Review of the resident's electronic medical record showed the following information:
-On 02/21/23, at 12:22 P.M., staff documented the resident was coming down the hall in the wheelchair yelling, No, No, No! The resident could not verbalize what he/she was upset about. Staff redirected the resident and assisted him/her back to his/her room to go to the bathroom. About an hour later, the resident came out of the room yelling again and trying to leave through the side door. Staff redirected the resident to talk to the nurse. Staff not sure what the resident was upset about, could not articulate his/her need;
-On 02/21/23, at 12:43 P.M., staff documented that due to the resident's recent behaviors and change in condition, social services contacted a psychiatric hospital and sent the resident's information to see if they could admit the resident for medication evaluation. Social services contacted the resident's family to advise of resident status;
-On 03/2/23, at 9:48 A.M., staff documented the resident was readmitted from the hospital. Resident arrived via facility transport;
-No information located in resident's chart related to the bed hold policy being provided to the resident or resident's representative at the time of transfer on 02/21/23.
Review of the facility provided Transfer Notice Log for the month of January 2023, showed the following:
-Resident transferred to the hospital;
-Notice mailed to the resident's family;
-Notice given on 1/28/23;
-Transfer notice log emailed to the Ombudsman February 23, 2023.
4. Review of Resident #62's face sheet showed the following information:
-admitted to the facility on [DATE];
-Diagnoses included stroke, aphasia (difficulty with speech) following stroke, unwitnessed fall at home, right hip fracture, non-displaced comminuted fracture of the right humerus (upper arm bone; multiple breaks), fracture of lower end of right humerus; cellulitis of chest/back/legs, chronic pain due to trauma, muscle weakness, difficulty in walking, dementia, insomnia, Type II diabetes mellitus, arthritis (joint abnormality), and acute post-procedural pain.
Review of the resident's admission MDS, dated [DATE], showed the following:
-admitted to the facility on [DATE];
-Severe cognitive impairment;
-Required extensive assistance with bed mobility, transfers, and dressing.
Review of the resident's electronic medical record showed the following:
-On 10/26/22, at 10:00 A.M., staff documented the resident was found on the floor at 9:58 A.M., lying on his/her left side; no injuries noted, resident denied pain;
-On 10/26/22, at 12:14 P.M., staff documented the resident was complaining of pain in shoulders; x-ray ordered;
-On 10/27/22, at 3:40 P.M., staff documented the physician reviewed x-ray results and gave an order to send the resident to the hospital;
-On 10/28/22, at 11:15 A.M., staff documented the resident readmitted to the facility from the hospital; returned with instructions for surgery on 11/04/22;
-Documentation did not show information related to the bed hold policy being provided to the resident or resident's representative at the time of transfer on 10/27/22.
Review of the resident's MDS discharge record showed the resident discharged from the facility on 10/27/22 with return anticipated.
Review of the resident's MDS entry record showed the resident re-entered the facility on 10/28/22.
Review of the facility provided Transfer Notice Log for the month of October 2022 showed the following:
-Resident transferred to the hospital;
-Notice mailed to the resident's family member;
-Transfer notice log emailed to the Ombudsman 11/02/22.
5. During an interview on 04/26/23, at 3:18 P.M., the Social Services Director said she sends a transfer notice to the resident's representative but does not keep a copy of the letter. She did not send a bed hold notice to the resident or resident's responsible party at the time of transfer. She discusses the bed hold policy at the time of admission, and no resident or family had been interested in the bed hold policy. She did not send a reminder of the bed hold policy when a resident was transferred to the hospital. She sends the transfer notice log to the ombudsman at the end of each month by email.
6. During an interview on 04/28/23, at 10:00 A.M., Licensed Practical Nurse (LPN) A, said when he/she transferred a resident to the hospital, he/she would send two face sheets, one for the emergency medical service (EMS) staff and one for the hospital. He/she sent a hospital transfer form with the resident's medication list and diagnosis. He/she gave a copy to Social Services and would give one to the family if they were available. He/she did not mail any information to the resident's representative.
7. During an interview on 04/28/23, at 02:45 P.M., with the Administrator, DON, and corporate consultant nurse. The administrator said the bed hold policy is provided on resident admission and acts as a blanket waiver; the resident and staff sign indicating the resident's preference to initiate the bed hold at that time for future transfers. A transfer letter was sent with the resident on transfer. The Administrator, DON, and corporate consultant nurse did not know the regulation required the bed hold policy to be given in writing with all transfers.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review, the facility failed to maintain an ongoing monitoring process to include accurate accountability of expired or unusable medications, including one o...
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Based on observation, interview, and record review, the facility failed to maintain an ongoing monitoring process to include accurate accountability of expired or unusable medications, including one over-the-counter medication for one resident (Resident #59), and including one over-the-counter supplement, and three topical ointments/creams, following standards of practice. The facility census was 69.
Review showed no facility policy provided regarding expired medications.
Review of the Centers for Disease Control and Prevention (CDC) guidance dated, August 2022, showed the following:
-Every year, two million people end up in the hospital due to drug-related injuries;
-This might include medication errors, adverse drug reactions, allergic reactions, or overdoses;
-Safe and secure storage of prescription medicine can help avoid accidental injuries;
-Check to see if any prescription medicines are expired, since taking expired medication may no longer be safe or effective;
-Make sure prescription medicine is stored in the original packaging with the safety lock tightened and secured;
-Dispose of any unused or expired prescription medicine as soon as possible;
-Timely disposal of prescription medicine can reduce the risk of others taking the medication accidentally or misusing the medication intentionally.
1. Observation on 04/28/23, at 9:25 A.M., of the 400 hall medication cart, showed the following:
-One bottle of Preservision (Eye Vitamins designed for individuals diagnosed with moderate to advanced age-related macular degeneration (degenerative condition affecting the central part of the retina (the macula) and resulting in distortion or loss of central vision) with Resident #59's name hand written on the top of the bottle, expiration date September 2022;
-One bottle of Fibercaps (used to treat constipation), expiration date February 2023;
-One tube of Bengay topical cream (used to treat minor aches and pains), 4 ounces, expiration date November 2021;
-One tube of Venelex wound dressing ointment (topical use in the management of wounds), 60 grams, expiration date November 2021;
-One tube [NAME] cream lidocaine 4% topical (topical numbing cream), 30 grams, expiration date August 2021.
2. During an interview on 04/28/23, at 9:30 A.M., Registered Nurse (RN) K said the staff person who previously checked the medication carts no longer worked at the facility. The expired medications had not been used. The medication for Resident #59 had been discontinued, and the Fibercaps were for a resident who no longer resided at the facility. The topical creams and ointments were not in use. The expired medications should have been removed from the cart at the time they are discontinued or before they expire and destroyed appropriately.
3. During an interview on 04/28/23, at 10:00 A.M., Licensed Practical Nurse (LPN) A said medical records staff help with stocking medications and checking medications. Expired or discontinued medications should not be left in the medication carts.
4. During an interview on 04/28/23, at 1:34 P.M., the Director of Nursing (DON) said medications should be removed when a resident is no longer in the building and when a resident is no longer on the medication. Expired creams and ointments that are not in use should not be kept in the medication cart. Expired medications should be removed and destroyed properly. Staff should be checking the carts at least once per week and should be checking expiration dates before administering medications.
5. During an interview on 04/28/23, at 2:45 P.M., the Administrator said medication carts should be checked once per week for expired or discontinued medications and they should be removed from the carts.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on interview, observation, and record review, the facility failed to keep food safe from potential contamination when food contact surfaces (dishes) were stacked wet instead of air dried, potent...
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Based on interview, observation, and record review, the facility failed to keep food safe from potential contamination when food contact surfaces (dishes) were stacked wet instead of air dried, potentially causing a bacterial growth. The facility census was 69.
Review of the 2013 Missouri Food Code showed the following information:
-Physical facilities will ensure the rinsing of equipment and utensils after cleaning and sanitizing;
-Food contact surfaces and utensils shall be clean to the sight and touch;
-After being cleaned and sanitized, equipment and utensils shall be air dried;
-Utensils and other eating equipment shall be in a self-draining position that allows air drying.
1. Review of the facility policy, titled Nutrition and Dining Services Manual, May 2015, showed the following information:
-After the first tray of dishes is washed, pull the rack out of the machine to air dry;
-After washing silverware, allow to air dry;
-Trays and plate covers should be taken from carts, rinsed, and stacked in dishwasher, and allowed to air dry.
Observation on 4/24/23, at 10:40 A.M., showed the following dishes were left wet and many were stacked upside down, on top of each other, trapping water inside and having the potential to grow bacteria:
-31 small juice glasses;
-60 medium juice glasses.
Observation on 4/25/23, at 12:09 P.M., showed the following dishes were left wet and many were stacked upside down, on top of each other, trapping water inside and having the potential to grow bacteria:
-6 small juice glasses;
-64 medium juice glasses.
During an interview on 4/27/23, at 1:56 P.M., Dietary [NAME] B, said he/she does not wash the dishes,but knew the dishes are not always completely dry when they are put away and stored.
During an interview on 4/27/23, at 2:14 P.M., Dietary Aide C, said he/she sometimes may stack the dishes or put them upside down before the dishes are completely dry. He/she will try not to stack them before they are dry but sometimes he/she gets in a hurry. He/she knows not to stack the dishes wet. He/she did not know this could cause potential bacteria growth.
During an interview on 4/28/23, at 10:20 A.M., Dietary Aide E said water should not be left inside any dishes before putting the item up because that could cause some contamination.
During an interview on 4/28/23, at 10:45 A.M., Dietary Aide F said he/she does dishes a lot and did not know they could not be stacked wet and that he/she will make sure to not do this again.
During an interview on 4/27/23, at 3:27 P.M., the Dietary Manager said he/she will make sure the dishes are not being put away before being fully dry and did not know this was occurring.
During an interview on 4/28/23, at 1:46 P.M., the Administrator said the following:
-He/she is aware, from the Dietary Manager, about the wet dishes and them not given the chance to air dry;
-Understands dishes cannot be put away wet due to the potential of the growth of bacteria.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, facility failed to ensure staff completed hand hygiene during blood glucose ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, facility failed to ensure staff completed hand hygiene during blood glucose monitoring and insulin administration for one resident (Resident #62), during and following incontinent care for one resident (Resident #9), and following toileting for one resident (Resident #33), out of a sample of 18 residents. The facility census was 69.
Review showed the facility did not provide a policy specific to hand washing.
1. Review of Resident #62's face sheet (a document that gives a resident's information at a quick glance) showed the following:
-admission date of 06/23/22;
-Diagnoses included type 2 diabetes mellitus (chronic condition that happens because of a problem in the way the body regulates and uses sugar as a fuel) without complications, aphasia (language disorder that results from damage to portions of the brain that are responsible for language) following cerebral infarction (stroke), and muscle weakness.
Review of the resident's quarterly Minimum Data Set (MDS - a federally mandated assessment instrument completed by facility staff), dated 12/28/22, showed the resident had severely impaired cognition and received injections seven out seven days.
Review of the the resident's physician order sheet (POS), current as of 04/28/23, showed the following orders:
-An order, dated 11/26/22, for Novolog (rapid acting insulin)100 unit/ml solution (unit of fluid volume), inject subcutaneous (injected under the skin) per sliding scale before meals and at bedtime for type 2 diabetes mellitus without complications;
-If blood sugar is less than 70 milligrams/deciliter (mg/dL), call the physician;
-If blood sugar is 70 mg/dL to 130 mg/dL, give 0 units;
-If blood sugar is 131 mg/dL to 180 mg/dL, give 2 units;
-If blood sugar is 181 mg/dL to 240 mg/dL, give 4 units;
-If blood sugar is 241 mg/dL to 300 mg/dL, give 6 units;
-If blood sugar is 301 mg/dL to 350 mg/dL, give 8 units;
-If blood sugar is 351 mg/dL to 400 mg/dL, give 10 units;
-If blood sugar is greater than 400 mg/dL, give 12 units;
-If blood sugar is greater than 400 mg/dL, call the physician.
Observation on 04/26/23, at 10:48 A.M., showed the following:
-Licensed Practical Nurse (LPN) H prepared for blood glucose monitoring for the resident;
-He/she put on gloves and prepared the blood glucose testing supplies. He/she did not complete hand hygiene prior to putting on gloves;
-He/she entered the resident's room, wiped the resident's right thumb with an alcohol wipe and poked the thumb with the lancet;
-He/she collected the blood sample to the glucometer testing strip;
-The residents's blood glucose was 149 mg/dL;
-He/she wiped the resident's thumb to ensure the bleeding stopped;
-He/she then returned to the medication cart and removed his/her gloves and disposed of the testing supplies. He/she did not complete hand hygiene;
-He/she put on gloves and wiped the glucometer with a disinfecting wipe and set it on the cart;
-He/she removed his/her gloves and did not complete hand hygiene;
-He/she prepared an insulin syringe and wiped the top of the insulin vial with an alcohol wipe;
-He/she then pulled up two units Novolog insulin into the syringe;
-He/she put on gloves without completing hand hygiene;
-He/she entered the resident's room and wiped the resident's abdomen with an alcohol wipe and administered the insulin;
-He/she left the resident room and returned to the medication cart;
-He/she removed his/her gloves and disposed of supplies;
-He/she did not complete hand hygiene;
-The nurse then moved the medication cart to the next resident's room to administer medications and did not complete hand hygiene;
-The resident was not in his/her room;
-The nurse then pushed the cart to nursing station and plugged in computer and began working on the computer. He/she had did not complete hand hygiene.
During an interview on 04/28/23, at 10:00 A.M., LPN H said that after checking a resident's blood glucose and removing gloves, he/she used hand sanitizer. Then he/she put on new gloves to administer insulin and after removed the gloves wash his/her hands.
During an interview on 04/28/23, at 11:13 A.M., LPN J said that he/she used hand sanitizer before and after every resident and after removing gloves from glucose check and before donning gloves to administer insulin.
During an interview on 04/28/23, at 12:10 P.M., Registered Nurse (RN) K said that staff should use hand sanitizer or soap and water after before and after checking a resident's blood glucose and administering insulin. He/she said hand hygiene should be completed after every glove change.
During an interview on 04/28/23, at 1:34 P.M., the Director of Nursing (DON) said he expects staff to complete hand hygiene before putting on gloves, after taking off gloves, before and after taking a blood glucose sample, before and after administering insulin to a resident. Staff can use hand sanitizer or soap and water to complete hand hygiene.
During an interview on 04/28/23, at 2:45 P.M., the Administrator said that staff should complete hand hygiene before entering a resident's room and can get gloves in the resident's bathroom. Staff should complete hand hygiene before starting a blood glucose check and before providing insulin to residents.
2. Review of a facility policy entitled Perineal Care, undated, showed the following:
-Put on disposable gloves;
-Use one hand to wash from front to back;
-Rinse and dry;
-Remove gloves and wash hands.
Review of Resident #9's face sheet showed the following information:
-admission date of 05/05/16;
-Diagnoses included right dominant side weakness and paralysis following stroke, aphasia following stroke, cognitive communication deficit, and heart failure.
Review of the resident's quarterly MDS, dated [DATE], showed the following:
-Severely impaired cognition;
-Required extensive assistance for transfers, toileting needs, personal hygiene, and bathing;
-Always incontinent of bowel and bladder.
Observation on 04/25/23, at 10:10 A.M., showed the following:
-Nurse Aide (NA) A L and Certified Nurse Aide (CNA) M were gloved and ready to perform incontinent care for the resident. They turned the resident onto his/her left side. NA L used pre-moistened wipes to clean the resident's coccyx (tailbone) and buttocks, then removed his/her gloves, used hand sanitizer and donned new gloves;
-The NA and CNA turned the resident to his/her right side. CNA M finished cleaning the resident's coccyx and left buttock. CNA M changed gloves without performing hand hygiene, picked up a tube of barrier cream and removed the lid;
-NA L quietly told the CNA he/she should have washed his/her hands. CNA M continued without performing hand hygiene and applied the barrier cream to the resident's buttocks;
-CNA M changed gloves again and did not perform hand hygiene. The CNA proceeded to fasten the resident's brief, dress the resident in a gown, and assist NA L with transferring the resident to a wheelchair using a mechanical lift.
3. Review of Resident #33's face sheet showed the following information:
-admission date of 02/27/23;
-Diagnoses included sepsis (infection in the blood), acute upper respiratory infection, cognitive communication deficit, anxiety, urinary tract infection (UTI) caused by enterococcus(bacteria), muscle weakness, and dementia.
Review of the resident's 14-day admission MDS, dated [DATE], showed the following:
-Moderately impaired cognition;
-Moderately mood severity;
-Required extensive assistance for transfers, mobility using a wheelchair, dressing, eating, toileting needs, personal hygiene, and bathing;
-Always incontinent of bowel and bladder.
Observation on 04/25/23, at 3:39 P.M., showed the following:
-CNA N and CNA O were gloved and transferred the resident to the toilet using a gait belt (a belt used for support when transferring). The resident urinated;
-Both aides lifted the resident, and CNA O wiped the resident's coccyx and buttocks with toilet paper;
-Without CNA O performing hand hygiene, the CNAs pulled up the resident's brief and pants and sat him/her in the wheelchair;
-CNA O removed the gait belt, straightened the resident's shirt, and ran his/her fingers through the resident's hair several times to push it back from the face;
-CNA O then said they should wash their hands and both aides then washed their hands.
4. During an interview on 04/28/23, at 12:10 P.M., RN K said hand hygiene should be completed after every glove change.
5. During an interview on 04/28/23, at 2:00 P.M., CNA P said staff should wash their hands before starting resident cares and with glove changes. Staff can use use sanitizer in between steps during incontinent care. Staff should wash their hands after they were finished with the care before they touch anything else.
6. During an interview on 04/28/23, at 2:50 P.M., with the Administrator, the Director of Nursing (DON), and the Corporate Consultant Nurse, the DON said staff should wash their hands on entering a resident's room and when donning gloves. The staff should sanitize their hands with every glove change and before touching anything else in the room or doing anything else for that resident.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0921)
Could have caused harm · This affected multiple residents
Based on interview, observation, and record review, the facility failed to keep the kitchen area safe from potential contamination when non-food contact surfaces, such as ceiling vents and air conditi...
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Based on interview, observation, and record review, the facility failed to keep the kitchen area safe from potential contamination when non-food contact surfaces, such as ceiling vents and air conditioning units, were found to have a dust/debris mixture with cobwebs. The facility census was 69.
Review of the 2013 Missouri Food Code showed physical facilities shall be cleaned as often as necessary to keep them in sanitary condition.
Review of the facility's cleaning schedule showed the following:
-There are three separate cleaning schedules, one for the cooks, one for the dishwasher, and one for the dietary aide;
-Each date had two separate cleaning duties assigned to every day;
-The schedule did not address cleaning the areas observed with the dust/debris/cobweb mixture, such as the air conditioning unit and vent, the metal shelf, or the ceiling vents.
Review of the facility policy, titled Work Spaces and Storage, dated 05/2015, showed the following:
-Rinse shelves with a clean sponge or cloth;
-Use appropriate strength solution for sanitizing;
-Clean on a weekly basis, or more often, if needed;
-Walls, doors, vents and ceiling must be kept clean and in good repair;
-They must be washed thoroughly at least twice a year;
-Heavily soiled surfaces must be cleaned more frequently.
Observation of the kitchen on 04/24/23, at 11:04 A.M., showed the following:
-The air conditioning unit above the back door showed the vent as covered in a dust/debris mixture;
-The wires running from the unit, and the plastic wire covers going up/down the wall into the ceiling, also had the dust/debris mixture covering it;
-Cobwebs hung from the AC unit;
-A four-shelf, metal unit, had a dust/debris mixture all over each shelf and in-between each metal piece;
-Two ceiling vents, located just outside the walk-in units, had the same dust/debris mixture attached to the vent slats, and moved when there was movement/air.
During an interview on 04/27/23, at 1:56 P.M., Dietary [NAME] B said he/she has seen the AC unit over the back door and knows it needs dusted and a good wiping down.
During an interview on 04/27/23, at 2:14 P.M., Dietary Aide C said the following he/she had not really noticed the cobwebs around the air conditioning vents above the door, but has seen them before and thinks someone should knock them down and clean them out.
During an interview on 04/28/23, at 10:17 A.M., Dietary [NAME] D said he/she has personally cleaned the a/c and vents, over the door and tries to wipe these down every-so-often, but hasn't done so lately.
During an interview on 04/28/23, at 10:20 A.M., Dietary Aide E said he/she is the one who usually cleans the fans and around the work station area where food is served out. He/she is unsure who cleans the rest. He/she is not aware of an actual cleaning schedule.
During an interview on 04/28/23, at 10:45 A.M., Dietary Aide F said he/she cleans whatever is scheduled for the day, for his/her area.
During an interview on 04/27/23, at 3:27 P.M., the Dietary Manager, said he/she has noticed the vents and knows they do need to be cleaned, but that he/she and kitchen staff do not do this and maintenance is the one who cleans the vents. He/she said there is a cleaning schedule for the regular kitchen daily cleaning duties, but they sometimes get so busy, it is overlooked.
During an interview on 04/28/23, at 1:39 P.M., the Maintenance Supervisor, said he/she is the one who cleans the vents in the ceiling. He/she has not been able to lately and just has not had the chance to get to it.
During an interview on 04/28/23, at 1:46 P.M., the Administrator said the following:
-Staff usually take the metal shelf to the car wash to clean it, because it can be scrubbed really well that way;
-He/she expects the ceiling and air conditioning vents to be cleaned right away;
-He/she expects these changes to be completed immediately.
MINOR
(C)
Minor Issue - procedural, no safety impact
Staffing Information
(Tag F0732)
Minor procedural issue · This affected most or all residents
Based on observation and interview, the facility failed to post daily nurse staffing information that included the total number of hours worked per shift in a prominent place readily accessible to res...
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Based on observation and interview, the facility failed to post daily nurse staffing information that included the total number of hours worked per shift in a prominent place readily accessible to residents and visitors. The facility census was 69.
Review showed the facility did not provide a policy regarding nurse staff information posting.
1. Observation on 04/24/23, at 3:30 P.M., showed the nurse staffing information posted on the wall near the fire alarm panel at approximately 5 ½ feet height behind the nurses' station, not in a prominent location for residents and visitors. The posting did not include total hours worked.
Observation on 04/25/23, at 10:00 A.M., showed the nurse staffing information posted on the wall near the fire alarm panel at approximately 5 ½ feet height behind the nurses' station, not in a prominent location for residents and visitors. The posting did not include total hours worked.
Observation 04/26/23, at 11:45 A.M., showed the nurse staffing information posted on the wall near the fire alarm panel at approximately 5 ½ feet height behind the nurses' station, not in a prominent location for residents and visitors. The posting did not include total hours worked.
Observation on 04/27/23, at 1:20 P.M., showed the nurse staffing information posted on the wall near the fire alarm panel at approximately 5 ½ feet height behind the nurses' station, not in a prominent location for residents and visitors. The posting did not include total hours worked.
Observation on 04/28/23, at 08:59 A.M., showed the nurse staffing information posted on the wall near the fire alarm panel at approximately 5 ½ feet height behind the nurses' station, not in a prominent location for residents and visitors. The posting did not include total hours worked.
2. During an interview on 04/28/23, at 10:00 A.M., Licensed Practical Nurse (LPN) A said the night staff had been posting the daily staff hours until recently. Now the director of nursing (DON) or charge nurse was posting the daily hours. He/she did not know what information was required on the form. He/she said the posting was not easily accessible to residents or visitors.
3. During an interview on 04/28/23, at 1:24 P.M., the DON said the staff hours posting was difficult to read and had planned to change the form but had not had time to yet. The staff generally work 12 hours and if there were five CNAs then that would equal 60 hours. He said that residents likely cannot see the posting where it is located.
4. During an interview on 04/28/23, at 2:45 P.M., the Administrator said staff should complete the staff hours posting with the total hours and the form should be accessible to residents and visitors.