SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Accident Prevention
(Tag F0689)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Review of the facilities stand up lift usage policy and procedure, dated 7/27/08, showed to use the stand up lift the residen...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Review of the facilities stand up lift usage policy and procedure, dated 7/27/08, showed to use the stand up lift the resident must be able to partially bear weight and follow simple directions and must be able to hold on to the hand bars of the lifts. The stand up lift may be used by one person. Staff are directed to:
-Inform the resident what they will be doing;
-Have the resident's chair in positron and locked;
-Place the resident on the edge of the bed;
-Place the lift in front of the resident and place the resident's feet on the foot board;
-Place waist strap around the resident and buckle into place. Pull strap until it is snug;
-Make sure the resident's legs are against the leg rest and place the Velcro strap around the resident's calves;
-Ask the resdient to place their hands on the hand bar;
-Once the resident is positioned over the chair staff may press the down arrow on the hand control mechanism and lower the resident to the chair.
4. Review of Resident #44's quarterly MDS, dated [DATE], showed staff assessed the resident as the following:
-Severe cognitive impairment for daily decision making;
-Dependent on two or more staff for transfers;
-Dependent on one staff for bed mobility, dressing, eating, toileting, personal hygiene, and bathing;
-Incontinent of bowel and bladder;
-Received as needed pain medication.
Review of the resident's comprehensive care plan, last updated 3/1/19, showed staff assessed the resident as at risk for falling related to compromised mobility and need for assistance with transfers, the use of antibiotics, and cognitive impairment. The resdient fell on 9/29/18. Facility staff were directed to:
-Use hoyer lifts for transfers;
-Assess for adverse reactions to psychotropic medication;
-Explain transfer procedure use hoyer lift during transfers to ensure the resident feels safe and secure;
-Provide toileting assistance;
-Staff will use wedge cushion for positioning when in bed.
Review of the resident's nursing care plan, last updated 3/7/19, showed staff assessed the resident as oriented to self only and was a fall risk. Staff were directed to:
-Assist with two staff using the hoyer lift for transfers;
-Use a wedge cushion in bed for positioning;
-Provide toileting every two hours;
-Provide a puree no concentrated sweets diet with honey thickened liquids;
-Use aspiration precautions;
-Turn from right to left to back.
Review of the resident's nurse's notes, dated 9/28/18, showed facility staff documented the nurse entered the shower room and observed the resident on the floor with the hoyer lift under him/her. The two CNAs stated the resident slid out of the toileting sling that they had on the lift. The resident complained of his/her head hurting. The resident had a 5 centimeter (cm) by 4 cm lump to the left side of his/her head, abrasions to his/her left thigh, middle of the back, and abrasions with bruising to several areas on his/her head. The physician was notified and the resident was sent to the emergency room for evaluation and treatment.
Observation on 4/3/19 at 01:41 P.M., showed CNA H and L tucked and positioned the hoyer pad under the resident, turning the resident side to side. CNA H lifted the resident with the remote and pulled the resident with the machine away from the bed. CNA L guided the resident with his/her feet to his/her wheelchair. The CNA did not provide support behind or under the resident while transferring the resident to the wheelchair. CNA H lowered the resident into his/her wheelchair and CNA L propelled the resident out of the room.
5. Review of Resident #54's annual MDS, dated [DATE], showed staff assessed the resident as the following:
-Severe cognitive impairment;
-Requires extensive assistance of one staff for bed mobility, transfers, dressing, toileting, personal hygiene, and bathing;
-Has limited range of motion (ROM) to one side of the upper extremity;
-Always incontinent of bowel and bladder.
Review of the resident's comprehensive care plan, last updated 3/17/19, showed the resident requires extensive assistance with activities of daily living (ADLs) and requires the use of a stand up lift for transfers. The resident has a history of an ileus (a painful obstruction of the ileum or other part of the intestine) and may have two bowel movements in a 24 hour period. Staff were directed to:
-Ensure the resident is positioned properly in the stand up lift and explain proper procedure as they are lifting him/her;
-Staff will use proper transfer techniques to reduces the risk of skin tears;
-Ensure resident is allowed extra time in the restroom when needing to have a bowel movement;
-Staff will provide toileting assistance every two hours and as needed.
Review of the resident's nursing care plan, review date 3/7/19, showed staff were directed to:
-Limit sitting on toilet to 15 minutes;
-Stand up lift with one assist;
-Broda chair;
-Must have two bowel movements per 24 hours, monitor and report to nurse;
-Toilet every two hours.
Observation on 04/02/19 at 01:49 P.M., showed CNA M positioned the resdient over the toilet removed his/her wet brief and lowered the resident onto the toilet. Observation showed the CNA left the resident unattended attached to the stand up lift in the restroom, while stating, It'll take around 15 minutes for him/her to go to the bathroom. The resident continued to repeat help me. Observation showed CNA M entered the restroom at 1:55 P.M. The CNA lifted the resident off the toilet with the sit to stand and transferred the resdient to his/her Broda chair.
6. Review of Resident #57's significant change MDS, dated [DATE], showed facility staff assessed the resident as the following:
-Severe cognitive impairment for daily decision making;
-Dependent on one staff for bed mobility, dressing, toileting, eating, personal hygiene, and bathing;
-Dependent on two or more staff for transfers;
-Always incontinent of bowel and bladder.
Review of the resident's comprehensive care plan, dated 3/20/19, showed the resident required total assistance to complete all ADL's related to the diagnosis of dementia, general weakness and compromised mobility. The resident required the use of a hoyer lift for transfers. Staff are directed to use a hoyer lift when transferring the resident, ensure he/she is properly positioned in the lift prior to the transfer, and explain the procedure as they are transferring the resident.
Observation on 4/3/19 at 2:00 P.M., showed the resident sat up in his/her Broda chair. CNA M attached the hoyer pad loops to the hoyer lift and CNA N began to lift the resident. CNA N guided the machine over to the bed, while CNA M held onto the resident's feet. CNA M did not provide support to the resident by holding unto the resident's sling or under the resident.
7. Review of Resident #48's quarterly MDS, dated [DATE], showed staff assessed the resident as follows:
-Minimal cognitive impairment;
-Requires extensive assistance of one staff for bed mobility, transferring, dressing, toileting, and bathing;
-Requires limited assistance of one staff for personal hygiene;
-Frequently incontinent of bowel and bladder;
-Limited range of motion to one side of the upper and lower extremities;
-Had one non-injury fall.
Review of the resident's comprehensive care plan, dated 3/8/19, showed the resident has left sided hemiplegia (total or partial paralysis on one side to the body). The resident fell on [DATE]. The resident requires limited to extensive assist of one to complete ADL's such as transfers, toileting, transfers, and dressing. The resident will continue to use a stand up lift for transfers. Staff are directed to:
-Remind the resdient not to transfer without staff assistance;
-Offer toileting every two hours and as needed;
-Instruct the resident in proper transfer techniques using the stand up lift.
Observation on 04/02/19 at 09:27 A.M., showed CNA M assisted the resident into a sitting position. The CNA assisted the resident in dressing his/her upper body and placed the stand up lift sling around the resident's torso, connecting the sling to the machine. The resident was only able to hold on with his/her right hand. Observation showed the resident only had his/her right foot on the stand up lift base. The resident's left foot was dragging on the ground as the CNA transferred the resdient to his/her wheelchair from the bed. The CNA continued to transfer the resident to his/her wheelchair lowering the resident into the wheelchair and unattached the sling from the lift. The resident was unable to hold onto the lift with his/her left hand and the CNA did not ensure the resident's left foot was positioned onto the lift.
8. During an interview on 04/05/19 at 11:20 A.M., CNA A said during a hoyer lift transfer staff are to use two people, the right size sling, and ensure the battery is charged. The CNA said one staff controls the lift and one staff guides the resident. Staff are to make sure the resident's feet do not hit. Staff are not supposed to guide the resident by their feet, but with their hands on the resident's back.
9. During an interview on 04/05/19 at 11:25 A.M., CNA M said when transferring a resident using a hoyer lift staff are expected to use two people. Both staff are supposed to help guide the resident to ensure they do not hit anything. Staff should be holding onto the resident, one holding onto the sling on the back of the resident to help guide them. CNA A said staff should not guide the resident using their feet. When transferring a resident using a stand up lift, one staff can transfer the resident. Staff are to cue the resident and ensure the resident has a hold of the lift with both hands and both feet are on the lift base before transferring.
10. During an interview on 04/05/19 at 11:59 A.M., LPN C said staff are to ensure safety with lift transfers. Staff are to lock the wheelchair, move foot pedals, move to closest position, secure hoyer - two staff for hoyer lift and one to two staff for the stand up lift, depending on the resident. Apply the belt/sling for the stand up lift, ensuring that it is tight enough, have the resident hold onto the hand rail, and stand up with the lift. For the hoyer lift, have the resident cross their arms, open the lifts legs, approach wheelchair during transport with the hoyer. One staff is responsible to ensure the feet are going the right direction, one controls the lift movement. Staff should guide the resident at the feet - so they don't bump into anything.
11. During an interview on 04/05/19 at 01:54 P.M., the DON said, the stand up lift only requires one staff per the facility policy and the hoyer lift requires two staff for transfers. During a hoyer lift transfer one staff should be at the resident's side or back to guide the resident and the other staff should be guiding the machine. Staff should protect the feet from getting hit, but staff should be normally be on the back side of the resident to help guide and align them.
12. Observation on 4/01/19 at 2:31 P.M., on 4/2/19 at 3:43 P.M., on 4/3/19 at 9:12 P.M., and on 4/4/19 at 10:06 A.M., showed the medication cart on the 200 hall had a plastic container that contained lancets and insulin (a medication used to treat high blood glucose) pen needles. Observation showed the plastic container did not have a lock and was unattended.
13. Observation on 4/1/19 at 1:30 P.M., on 4/2/19 at 10:00 A.M., on 4/3/19 at 1:46 P.M., and on 4/4/19 at 10:27 A.M. showed the medication cart on the Medicare hall had a plastic box that contained lancets and insulin pen needles. Observation showed the box did not have a lock, was easily opened, and was unattended.
14. During an interview on 4/5/19 at 11:59 A.M., LPN C said sharps should be kept locked in the medication cart or medication room at all times. LPN C said the insulin supplies are in a plastic box kept on top of the medication cart unlocked.
15. During an interview on 4/5/19 at 1:54 P.M., the DON said the insulin supplies are kept on top of the medication cart in a closed container. The DON said the insulin supplies have lancets that could cause injury in them.
Based on observation, interview, and record review, facility staff failed to ensure one resident (Resident #9) who had a history of falls received adequate care and supervision to prevent an accident in which the resident fell and sustained a broken hip, and failed to ensure one resident's (Resident #25) environment remained as free of accident hazards as possible due to the resident's history of falls and risk for choking. Facility staff failed to ensure staff transferred four residents (Residents #44, #48, #54, and #57) during mechanical lift transfers, safely and effectively. Facility staff also failed to ensure the resident environment remained free of accident hazards by failing to ensure sharps were not accessible to residents. The facility census was 100 with 45 residents in certified beds.
1. Review of Resident #9's Minimum Data Set (MDS), a federally mandated assessment tool, dated 12/20/18, showed the following staff assessment:
-Severely impaired cognitive impairment;
-Able to make him/herself understood;
-Able to understand others;
-Extensive assistance by one staff for bed mobility, transfers, dressing, toilet use, and hygiene;
-Limited assistance by one staff for walking in his/her room;
-Used a walker.
Review of the resident's plan of care, showed a plan addressing the resident's fall risk, last reviewed/revised 2/19/19, where staff noted the resident was at risk for falls related to dementia, compromised mobility with the need for assistance with transfers related to unsteady gait and use of psychotropic medications that may have adverse effects such as increased confusion, dizziness, and lethargy. Staff documented the resident fell on 2/11/19 and 2/13/19. The approaches for care to address the resident's fall risk directed staff to:
-Assess for adverse reactions to psychotropic medication use such as increased confusion, dizziness and lethargy and report to the physician for followup (dated 12/21/18);
-Assure the resident is wearing eyeglasses; Assure eyeglasses are clean and in good repair;
-Assure the floor is free of glare, liquids, foreign objects (dated 12/21/18);
-Encourage the resident to use environmental devices such as hand grips, hand rails, etc. (dated 12/21/18);
-Give the resident verbal reminders not to ambulate/transfer without assistance (dated 12/21/18);
-Keep call light in reach at all times (dated 12/21/18);
-Keep personal items and frequently used items within reach (dated 12/21/18);
-Obtain physical therapy consult for strength training, toning, positioning, transfer training, gait training, mobility devices, etc per physician's orders (dated 12/21/18);
-Occupy the resident with meaningful distraction such as activities, one on one conversation, music, etc (dated 12/21/18);
-Provide the resident an environment free of clutter (dated 12/21/18);
-Provide proper, well-maintained footwear (dated 12/21/18);
-Provide toileting assistance every two hours and as needed (dated 12/21/18).
Review of the plan showed staff did not update the plan after the resident's falls on 2/11/19 and 2/13/19, except to add the date of the falls. Review showed staff did not update the care plan to specifically address any determined causal factors related to the falls and any revised interventions after the two falls.
During an interview on 4/18/19 at 10:00 A.M., MDS Coordinator K said the resident's most recent care plan is his/her admission care plan, dated 12/27/18 (care plan conference date).
Review of a progress note dated 2/11/19 at 9:01 P.M. showed staff observed the resident on the floor. The resident was alert and oriented times two (knows who he/she is and where he/she is but unable to determine time). The resident was assessed, physician notified, and message left for his/her spouse. Staff did not note any change to the resident's care plan to prevent further falls.
Review of a progress note dated 2/13/19 at 7:33 P.M. showed the resident was noted on the floor in his/her room next to the bed. The resident's wheelchair was noted behind the resident, the resident was lying on his/her back, was alert and oriented times two. The resident was unable to state what happened. Staff noted they assessed the resident who denied complaints of pain or discomfort, and assisted the resident to bed. Staff noted a faint light green/purple bruising to right buttock. The physician was notified. Staff did not note any change to the resident's care to prevent further falls.
Observation on 4/1/19 at 3:03 P.M., showed the resident stood at the sink in his/her room alone, holding onto the sink. Observation showed Certified Nurse Aide (CNA) B entered the room and assisted the resident to walk to the restroom.
Observation on 4/4/19 at 10:30 A.M. showed the resident sat in his/her wheelchair in his/her room, facing his/her television, which was off. The resident occasionally looked off to the right to his/her roommate's television, which was on. The resident's call light was not in reach at this time. Continued observation on 11:04 A.M. showed the resident continued to sit in his/her wheelchair looking ahead at his/her mirror or television that was off, and occasionally looked far to the right to his roommate's television that was on. The resident's call light continued to be out of reach.
Observation on 4/4/19 at 3:35 P.M. showed the resident lay in bed. The resident said he/she hurt his/her leg, but couldn't describe what had happened.
Review of a progress note dated 4/4/19 showed staff documented the resident was attempting to get up from his/her wheelchair and fell onto the floor on his/her bottom. The resident was assessed and stated he/she had pain of three out 10 in the left hip. The resident was able to move both lower extremities within normal limits with no added pain. The resident was assisted from the floor with assistance by two staff. The resident was alert and oriented times three. The physician was notified and an X-ray was ordered. Family was also notified. The resident was educated on the need to use the call light when assistance is needed to further prevent fall and possible injuries.
Review of a progress note dated 4/4/19 at 3:27 P.M. showed staff documented they spoke with the resident's spouse, updated him/her on the resident's fall and complaints of left hip pain, informed her that X-ray had been ordered and staff would notify him/her of results. Staff noted they asked the resident's spouse for approval to use a personal safety alarm on a trial basis, as the resident could not recall what he/she was attempting to do before he/she fell. Staff noted the resident complained of left hip pain with passive range of motion.
Review of an X-ray of the resident's left hip, unilateral with pelvis, dated 4/4/19, showed:
-A fracture through the femoral neck is identified. Minimal displacement is identified. Inferior angulation is noted. The fracture does not involve the articular surface. The femoral head is well-seated within the acetabulum. Moderate degenerative changes are noted. The surrounding soft tissues are normal.
-Impression: Femoral neck fracture, as detailed above. Clinical correlation and follow-up are recommended.
Review of a physicians order, dated 4/4/19 showed an order directing staff to send the resident to the emergency room for evaluation and treatment.
During an interview on 4/5/19 at 11:20 A.M., CNA A said the resident hasn't fallen a lot. The CNA said he/she makes sure his/her leg rests are on the wheelchair, and ensure the resident has his/her fall alarm in place. When asked to clarify if the resident had a fall alarm prior to his/her fall the day before, the CNA said he/she thought the resident had a fall alarm in use prior to the fall and should've had it on. The CNA did not see the fall occur the day before, but staff told him/her the resident tried to scoot him/herself to the sink and stand up. The CNA said he/she had assisted the resident to the toilet after lunch and before the resident's fall.
During an interview on 4/5/19 at 11:59 A.M., Licensed Practical Nurse (LPN) C said the resident has Parkinson's so his/her gait is very unsteady. The resident used to walk with a walker before he/she developed the wounds, but uses a wheelchair now until the wounds heal. The resident does occasionally try to get up and walk on his/her own. After the fall yesterday, staff discussed with the resident's spouse, trialing a period with a personal body alarm for the resident's wheelchair. Staff were unable to figure out why the resident was trying to get up yesterday, but his/her guess was the resident tripped over his/her foot pedals. The resident said he/she didn't remember what he/she was trying to do. The resident had been toileted right before the fall and the call light was in reach. The LPN said the resident doesn't use the call light very often. He/she did not have a personal alarm prior to the fall yesterday.
During an interview on 4/5/19 at 11:59 A.M., LPN C said any nurse can update the care plan, but the MDS coordinator, social service director, and the DON update the care plan when things change with the resident, quarterly. LPN C said staff should update the care plans with new interventions if needed after a fall.
During an interview on 4/5/19 at 1:54 P.M., the Director of Nurses (DON) said any nurse can update a resident's care plan. The nurses and supervisors update the care plan on the resident's door and the MDS Coordinators update the care plan in the computer. Care plans should be updated at least quarterly, and with any status change, transfer change, or if the resident has a fall. After a resident falls, staff should document on the care plan that the resident had an actual fall and the date of the fall, whether or not the resident had any injury, and what happened, for example if the resident slipped in water. Staff should analyze the fall and then add interventions as needed, typically try to update the care plan within 24 hours. If staff review a resident's care plan after a fall and no new interventions are needed, it would be documented in the nurses notes. The DON said she was not sure of the resident's fall interventions, but staff should follow his/her plan of care.
2. Review of Resident #25's most recent MDS, dated [DATE], showed staff assessed the resident:
-Had severe cognitive impairment;
-Required extensive assistance from staff for bed mobility, transfers, dressing, toilet use, and personal hygiene;
-Did not walk;
-Fell since the prior assessment;
-Had one fall with no injury;
-Had one fall with injury (not major).
Review of the resident's plan of care addressing his/her risk for falls, last reviewed/revised 3/16/19, showed the following:
-Staff noted the resident was at risk for falls related to impaired mobility secondary to poor safety awareness and dementia.
-The resident is a retired social worker and likes to stay busy. Nursing can usually keep the resident busy with papers doing paper work.
-The plan directed staff to place the resident's bed in the lowest position with a fall mat in place while the resident is in bed.
-The plan showed the resident fell once on 3/14/19.
Review of the resident's care plan showed no plan to direct staff of the resident's potential for choking, due to the resident putting non-edible items in his/her mouth.
Review of the resident's physician's order sheet showed the following physician orders:
-CHOKING HAZARD!!!! RESIDENT PUTS NON-EDIBLE ITEMS IN MOUTH; PLEASE KEEP OUT OF HIS/HER REACH (CRAYONS, PAPER, PUZZLES, ETC);
-Low bed with mat for poor safety awareness;
-PSA (Personal Safety Alarm) in wheelchair for safety.
Review of the resident's record showed on 12/20/18, staff documented the resident was found in his/her room on the floor mat. The resident was found in urine, sitting up and trying to put on his/her gown; no injury noted.
Review of the resident's record showed on 1/21/19, staff documented the resident was observed putting non-edible items in his/her mouth such as wooden puzzles, wedding ring, paper, crayons etc; Staff were made aware of the resident's choking risk. The resident's physician and responsible party were updated. The resident's wedding rings were removed and the spouse was asked to pick up the rings.
Review of the resident's record showed on 2/2/19, staff documented the resident was observed standing from his/her wheelchair, lost his/her balance and fell to the floor onto his/her left side.
Review of the resident's record showed on 3/14/19, an LPN documented he/she found the resident up from his/her wheelchair, walking and pushing an office chair. The resident's PSA was on his/her wheelchair, the string was detached and the alarm sounded. Before the LPN was able to reach the resident, he/she lost his/her balance and fell to the floor hitting his/her right hip and right side of his/her head against the wall.
Observation on 4/3/19 on 9:18 P.M. showed the resident lay in his/her low bed. The bed was pushed against the wall on one side, and a fall mat lay beside the other side of the resident's bed on the floor.
Observation on 4/3/19 at 10:28 P.M., showed Certified Medication Technician (CMT) G and CNA H checked the resident for incontinence while the resident lay in bed. After the CNAs provided incontinence care, they lowered the resident's bed and placed the fall mat next to the bed. CMT G then placed the resident's bedside table completely on top of the fall mat across from the resident's head and upper body, at a point that if the resident were to fall out of bed, he/she could fall directly onto the legs/wheels of the bedside table.
Observation on 4/3/19 at 10:58 P.M. showed LPN I and the night shift charge nurse made rounds through the hallway and residents' rooms prior to LPN I leaving for the evening. The night shift nurse entered the resident's room to check on the resident; the charge nurse did not move the bedside table off of the fall mat and away from the resident's head and upper body in case of a fall to the mat.
Observation on 4/4/2019 at 12:18 P.M., showed the resident sat at the dining room table. The resident tore his/her napkin apart and put a piece in his/her mouth, put the rest down and took a drink. Observation showed CNA A sat at the same table feeding another resident.
During an interview on 4/5/19 at 11:20 A.M., CNA A said he/she was not aware the resident had any risk for choking hazards. The CNA said she was not aware that the resident puts things in his/her mouth that are not food. However, the CNA said once, the resident did put a Lego in his/her mouth, but this was not an every day thing. The CNA said he/she did not notice the resident took a bite of his/her napkin at lunch yesterday. The CNA said it would never be a good idea to put a bedside table up against a bed for residents with low bed and fall mat because they are at risk for falls and could fall off the bed and and hit the table.
During an interview on 4/5/19 at 11:59 A.M., LPN C said for a resident with a low bed and fall mat, staff should not put a bedside table on top of a fall mat next to the resident while in bed.
During an interview on 4/5/19 at 1:54 P.M., the DON said a resident should not have a bedside table on top of the fall mat next to their bed.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Review of Resident #58's MDS, dated [DATE], showed staff assessed the resident as:
-Moderate cognitive impairment;
-Required...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 3. Review of Resident #58's MDS, dated [DATE], showed staff assessed the resident as:
-Moderate cognitive impairment;
-Required extensive assistance of one staff for bed mobility, locomotion on unit, dressing, and personal hygiene;
-Required total assistance of two or more staff for transfers;
-Had two or more falls with no injures.
Review of the resident's nurses notes, dated 10/19/18, showed staff documented the resident received a new tilt in space wheelchair (wheelchair that tilts backwards to help with positioning) to prevent leaning. Staff documented the resident was still pulling or grabbing things and was redirected with a newspaper. Keep the resident's bed in lowest position when in he/she is in the bed.
Review of the resident's nurses notes, dated 11/2/18, showed staff documented the physician recommended to check with the resident's family about the resident's favorite hobbies, activities, and try to involve the resident around afternoon time when he/she becomes agitated and restless. Staff documented the resident's spouse said he/she liked gardening, reading, watching television, exercises and enjoyed music and old tunes. Staff documented they suggested the spouse bring headphones with an ipod to record the residents favorite music so he/she could have it in the afternoon to help with agitation and restlessness.
Review of the resident's nurses notes, dated 11/27/19, showed staff documented the resident was found lying on the mat next to his/her bed. The resident stated that he/she wanted a drink of water. No injuries noted.
Review of the resident's nurses notes, dated 1/26/19, showed staff documented the resident was found on the floor in his/her room. Staff noted the resident was sitting on the floor mat next to his/her bed and the resident was unable to explain what happened and no injuries noted. Frequent visual checks will be done and call light is in reach.
Review of the resident's nurses notes, dated 2/8/19, showed staff documented the resident climbed out of his/her low bed onto the mat that was along the side of the bed. The resident then moved him/her self off the mat. Staff noted the resident was on the floor lying on his/her side. No injuries noted and placed back in low bed.
Review of the resident's nurses notes, dated 2/24/19, showed staff documented the resident was found on the floor in his/her room. Staff documented the resident's top of forehead was red and both left and right knees are red at this time. Staff documented when asked how the resident ended up on the floor the resident stated, he/she got as close to the side of his/her bed and pushed down on the mattress and fell. Staff documented the resident was transferred to his/her wheelchair and sat at the nurses station to monitor.
Review of the resident's nurses notes, dated 2/27/19, showed staff documented the resident was observed on the floor with no injuries noted.
Review of the resident's nurses notes, dated 3/16/19, showed staff documented the resident fell while trying to transfer him/her self to bed. No injuries noted.
Review of the resident's care plan, last updated 3/27/19, showed the resident had a history of falls from self-transfers and continued to be at risk for falls due to Parkinson's disease (a disorder of the central nervous system that affects movement often including tremors), dementia with poor safety awareness, and use of psychotropic drugs and compromised mobility. The resident fell on [DATE], 11/27/18, 2/8/19, 2/27/19, and 3/16/19. Staff are directed to do the following interventions to prevent falls:
-Analyze falls to determine pattern/trend;
-Assure personal safety alarm is on wheelchair and functioning properly;
-Give verbal reminders not to ambulate/transfer without assistance;
-Keep bed in lowest position with mat and with brakes locked;
-Keep call light in reach at all times;
-Observe frequently and place in supervised area when out of bed;
-Occupy he resident with meaningful distractions;
-Provide toileting assistance every two hours and as needed.
Further review of the resident's care plan, last updated 3/27/19, showed staff did not update the care plan with the tilt in space wheelchair or the physicians recommendations on 11/2/18. Further review showed facility staff did not update the resident's care plan with individualized interventions to prevent future falls after the resident's multiple falls.
During an interview on 4/5/19 at 11:20 A.M., CNA A said the resident has had multiple falls. CNA A said the interventions in place to prevent the resident from falling are getting the resident up on night shift, mat at bedside, positioning wedges, personal alarm on wheelchair, and a tilt in space wheelchair.
During an interview on 4/5/19 at 11:59 A.M., LPN C said the resident has had multiple falls and staff have started getting the resident up on the night shift, low bed with a mat, personal alarm in wheelchair, offer more snacks and one on ones to prevent the resident from falling. LPN C said those should be on his/her care plan.
During an interview on 4/5/19 at 1:54 P.M., the DON said he/she wasn't sure what interventions were in place for the resident without looking at his/her medical record, but he/she would expect staff to have a fall mat, low bed, meet the resident's needs before putting he resident in bed, and to round frequently in place for the resident on his/her care plan.
4. During an interview on 4/5/19 at 11:59 A.M., LPN C said any nurse can update the care plan, but the MDS coordinator, social service director, and the DON update the care plan when things changes with the resident, quarterly. LPN C said staff should update the care plans with new interventions if needed after a fall.
5. During an interview on 4/5/19 at 1:54 P.M., the DON said care plans are updated and reviewed after falls and a new interventions should be put in place. If staff review a resident's care plan after a fall and no new interventions are needed, it would be documented in the nurses notes.
Based on observation, interview, and record review, facility staff failed to review and revise three residents' (Residents #9, #25, and #58) plans of care to ensure the plan accurately reflected the residents' needs. The facility census was 100 with 45 residents in certified beds.
1. Review of Resident #9's Minimum Data Set (MDS), a federally mandated assessment tool, dated 12/20/18, showed the following staff assessment:
-Severely impaired cognitive impairment;
-Able to make him/herself understood;
-Able to understand others;
-Extensive assistance by one staff for bed mobility, transfers, dressing, toilet use, and hygiene;
-Limited assistance by one staff for walking in his/her room;
-Used a walker;
-Frequently incontinent of bowel and bladder;
-Not at risk for pressure ulcers.
Review of the resident's plan of care, showed the following:
-A plan addressing the resident's activities of daily living (ADL) functional/rehabilitation potential, last reviewed/revised 12/27/18, showed staff noted a goal that the resident would continue to ambulate with standby assistance using a wheeled walker. Staff did not update the plan to address a physician's order, dated 2/6/19, to ensure the resident did not ambulate until the wound to the left heel was resolved;
-A plan for pressure ulcers, last reviewed/revised 12/21/18, showed the resident was at risk for developing pressure ulcers. Staff did not update the plan to address the resident's current left heel and left lateral foot pressure ulcer;
-A plan addressing the resident's fall risk, last reviewed/revised 2/19/19, where staff noted the resident was at risk for falls related to dementia, compromised mobility with the need for assistance with transfers related to unsteady gait and use of psychotropic medications that may have adverse effects such as increased confusion, dizziness, and lethargy. Staff documented the resident fell on 2/11/19 and 2/13/19. The approaches for care to address the resident's fall risk directed staff to:
-Assess for adverse reactions to psychotropic medication use such as increased confusion, dizziness and lethargy and report to the physician for followup (dated 12/21/18);
-Ensure the resident is wearing eyeglasses; Ensure eyeglasses are clean and in good repair;
-Ensure the floor is free of glare, liquids, foreign objects (dated 12/21/18);
-Encourage the resident to use environmental devices such as hand grips, hand rails, etc. (dated 12/21/18);
-Give the resident verbal reminders not to ambulate/transfer without assistance (dated 12/21/18);
-Keep call light in reach at all times (dated 12/21/18);
-Keep personal items and frequently used items within reach (dated 12/21/18);
-Obtain physical therapy consult for strength training, toning, positioning, transfer training, gait training, mobility devices, etc. per physician's orders (dated 12/21/18);
-Occupy the resident with meaningful distraction such as activities, one on one conversation, music, etc. (dated 12/21/18);
-Provide the resident an environment free of clutter (dated 12/21/18);
-Provide proper, well-maintained footwear (dated 12/21/18);
-Provide toileting assistance every two hours and as needed (dated 12/21/18).
Review of the plan showed staff did not update the plan after the resident's falls on 2/11/19 and 2/13/19, except to add the date of the falls. Review showed staff did not update the care plan to specifically address any determined causal factors related to the falls and any revised interventions after the two falls.
Review of the resident's progress notes showed staff documented the following:
-On 12/10/18, the resident was admitted to the facility; an admission note shows all skin intact;
-On 1/4/2019, staff noted a ruptured blister to the left heel, 2.0 centimeters (cm) x 2.8 cm, unable to determine depth, wound bed is partially (approximately 25% of surface) purple/blue discolored; possible deep tissue injury, no drainage; tissue surrounding the skin is dry and scaly, no signs or symptoms of infection; physician aware and treatment obtained;
-On 1/10/19, staff noted a wound condition change as evidenced by the wound bed was wet, covered with yellow-brown slough, moderate amount of serous drainage, no odor, surrounding skin clear, no signs or symptoms of infection. Physician and spouse updated and dry dressing applied per order;
-On 1/22/19, staff documented the resident complained the wound was painful when he/she walked, noted unsteady gait when ambulating with walker, suggested for resident to use his/her wheelchair for time being until wound improves;
Review of a wound note, dated 1/24/19 (for 1/23/19), showed the wound company assessed the wound to the left heel, Stage III (Full thickness tissue loss. Subcutaneous fat may be visible but bone, tendon or muscle is not exposed. Slough may be present but does not obscure the depth of tissue loss. May include undermining and tunneling). Blister has opened, wound bed 80% granulation tissue (newly formed tissue) and 20% slough, moderate amount of serosanguinous (yellowish fluid with small amount of blood) drainage noted, no odor, slight discomfort noted with treatment. Treatment changed to include Santyl (a sterile, enzymatic debriding ointment) ointment daily. Recommendations included: to not ambulate at this time to prevent further pressure on heel, no shoes or socks other than soft shoes or soft boots.
Review of a physician's order, dated 2/6/19, showed staff were directed to ensure the resident did not ambulate until the wound to the left heel was resolved.
Review of a progress note, dated 2/11/19 at 9:01 P.M., showed staff observed the resident on the floor. The resident was alert and oriented times two. Staff assessed the resident, notified the physician, and left a message for his/her spouse. Staff did not note any change to the resident's care to prevent further falls.
Review of a progress note dated 2/13/19 at 7:33 P.M., showed the resident was noted on the floor in his/her room next to the bed. The wheelchair was behind the resident, the resident was lying on his/her back, was alert and oriented times two. The resident was unable to state what happened. Staff noted they assessed the resident, who denied complaints of pain or discomfort, and assisted the resident to bed. Staff noted a faint light green/purple bruising to right buttock. The physician was notified. Staff did not note any change to the resident's care to prevent further falls.
Review of a wound note, dated 2/19/19, showed the wound company assessed and treated the wound to the left heel, with improvement noted; measures 1.5 cm x 2.0 cm x 0.1 cm; 10% slough tissue to wound bed 90% granulation tissue to wound bed. Small amount of serosanguinous drainage noted. Staff noted a new unstageable (Wound not stageable due to coverage of wound bed by slough and/or eschar (dead tissue)) wound to the left lateral foot, 100% necrotic (dry, dead) tissue, black, no odor, no drainage, measured 1.2 cm x 1.4 cm, no depth could be measured, small dry scab to left great toe.
Review of a wound note, dated 4/2/19, showed the wound company assessed and treated the wounds to the left heel and left lateral foot. The wound company staff documented left heel stage 3, improvement noted, measured 0.2 cm x 0.2 cm x 0.1 cm no exudate, wound bed 100% granulation tissue present, no odor, no complaints of pain with treatment. Treatment changed to xeroform gauze and dry dressing. Left lateral foot, unstageable, improvement noted, 100% slough tissue present to wound bed, no odor, moderate amount of serosanguinous drainage noted, complaints of pain with debridement to wound. No change in treatment.
Observation on 4/1/19 at 3:03 P.M., showed the resident stood at the sink in his/her room alone holding onto the sink. Observation showed Certified Nurse Aide (CNA) B entered the room and assisted the resident to walk to and from the restroom without obtaining a wheelchair.
During an interview on 4/3/19 at 2:39 P.M., an anonymous visitor said the resident developed a wound on his/her heel. The resident used to use a walker for ambulation but is now confined to a wheelchair due to the wound. The visitor said he/she was told the resident is not supposed to walk until the wound is healed, but when he/she visited one day, a staff member was walking the resident down the hall.
Observation on 4/3/19 at 3:53 P.M., showed Licensed Practical Nurse (LPN) I and LPN C provided wound care for the resident. Observation showed a small open area on the heel with granulation tissue present around the remaining open area and the left lateral foot wound with some slough and pink tissue and minimal drainage.
Observation on 4/4/19 at 10:30 A.M., showed the resident sat in his/her wheelchair in his/her room, facing his/her television, which was off. The resident occasionally looked off to the right to his/her roommate's television, which was on. The resident's call light was not in reach at this time. Continued observation on 11:04 A.M., showed the resident continued to sit in his/her wheelchair looking ahead at his/her mirror or television that was off, and occasionally looked far to the right to his roommate's television that was on. The resident's call light continued to be out of reach.
Observation on 4/4/19 at 3:35 P.M., showed the resident lay in bed. The resident said he/she hurt his/her leg, but couldn't describe what had happened.
Review of a progress note, dated 4/4/19, showed staff documented the resident attempted to get up from his/her wheelchair and fell onto the floor on his/her bottom. The resident was assessed and stated he/she had pain of three out 10 in the left hip. The resident was able to move both lower extremities within normal limits with no added pain. The resident was assisted from the floor with assistance by two staff. The resident was alert and oriented times three. The physician was notified and an X-ray was ordered. Family was also notified. The resident was educated on the need to use the call light when assistance is needed to further prevent fall and possible injuries.
Review of a progress note, dated 4/4/19 at 3:27 P.M., showed staff documented they spoke with the resident's spouse, updated him/her on the resident's fall and complaints of left hip pain, informed her that X-ray had been ordered and staff would notify him/her of results. Staff noted they asked the resident's spouse for approval to use a personal safety alarm on a trial basis, as the resident could not recall what he/she was attempting to do before he/she fell. Staff noted the resident complained of left hip pain with passive range of motion.
Review of an X-ray of the resident's left hip, unilateral with pelvis, dated 4/4/19, showed:
-A fracture through the femoral neck was identified (hip fracture). Minimal displacement is identified. Inferior angulation is noted. The fracture does not involve the articular surface. The femoral head is well-seated within the acetabulum. Moderate degenerative changes are noted. The surrounding soft tissues are normal;
-Impression: Femoral neck fracture, as detailed above. Clinical correlation and follow-up are recommended.
Review of a physicians order, dated 4/4/19, showed an order directing staff to send the resident to the emergency room for evaluation and treatment.
During an interview on 4/5/19 at 1:54 P.M., the Director of Nurses (DON) said any nurse can update a resident's care plan. The nurses and supervisors update the care plan on the resident's door and the MDS Coordinators update the care plan in the computer. Care plans should be updated at least quarterly, and with any status change, transfer change, or if the resident has a fall. After a resident falls, staff should document on the care plan that the resident had an actual fall and the date of the fall, whether or not the resident had any injury, and what happened, for example if the resident slipped in water. Staff should analyze the fall and then add interventions as needed, typically try to update the care plan within 24 hours. The DON said she was not sure of the resident's fall interventions, but staff should follow his/her plan of care.
During an interview on 4/18/19 at 10:00 A.M., MDS Coordinator K said the resident's most recent care plan is his/her admission care plan, dated 12/27/18 (care plan conference date).
2. Review of Resident #25's admission MDS, dated [DATE], showed staff assessed the resident as:
-Severely cognitively impaired;
-Required extensive assistance from staff for bed mobility, transfers, dressing, toilet use, and personal hygiene;
-It was very important to the resident to go outside and get fresh air when the weather was good;
-It was somewhat important to the resident to have books, newspapers and magazines to read, listen to music, be around animals and pets, keep up with the news, and do things with groups of people.
Review of a progress note, dated 11/15/18, showed staff received a call from the resident's spouse the day before stating he/she wouldn't have time to attend the care plan meeting but talked with the staff member over the phone. The resident's spouse expressed that the resident liked to watch sports, and the national geographic and travel channels and it would be helpful if the nurse turned that on for him/her in the resident's room.
Review of the resident's plan of care addressing activities, last reviewed/revised 1/29/19, showed staff noted the resident's memory had declined and he/she preferred activities that identified with his/her prior lifestyle. The plan showed the following:
-Directed staff to encourage the resident to become involved with activities that promoted his/her memory;
-Did not direct staff in any specific approaches to help promote the resident's memory. The plan did not direct staff on providing large group activities, small group activities, or one on one visits;
-The plan for a risk of falls (last reviewed/revised 3/16/19) showed the resident was a retired social worker and liked to stay busy. Nursing can usually keep him/her busy with papers doing paper work;
-The plan for a risk of falls showed the resident liked to watch national geographic channels, sports and travel channels at home and his/her spouse would like for staff to try playing these channels for the resident in his/her room.
Review of the resident's care plan showed no plan to direct staff of the resident's potential for choking, due to the resident putting non-edible items in his/her mouth.
Review of the resident's physician's order sheet showed the following physician orders:
-CHOKING HAZARD!!!! RESIDENT PUTS NON-EDIBLE ITEMS IN MOUTH; PLEASE KEEP OUT OF HIS/HER REACH (CRAYONS, PAPER, PUZZLES, ETC);
Review of the resident's record showed on 1/21/19, staff documented the resident was observed putting non-edible items in his/her mouth such as wooden puzzles, wedding ring, paper, crayons etc. Staff were made aware of the resident's choking risk. The resident's physician and responsible party were updated. The resident's wedding rings were removed and the spouse was asked to pick up the rings.
Review of the resident's Activities Participation log, dated March, 2019, showed staff did not document the resident participated in any activities on the 2nd, 6th, 7th, 13th, 14th, 21st, 24th, 25th, and 30th.
Observation on 4/2/19 1:49 P.M., showed the resident sat in his/her wheelchair in the 2nd floor nurses station (a separate room off of the corridor). The resident sat up against the nurse's desk, facing the wall with nothing in front of him/her to keep him/her busy. The charge nurse sat next to resident working on a computer.
Observation on 4/2/19 at 2:32 P.M., showed the resident sat in his/her wheelchair in the nurses station, facing the wall. Observation showed no staff in the nurses station.
Observation on 4/2/19 at 3:59 P.M., showed the resident sat in his/her wheelchair in the nurses station, facing the wall. The charge nurse sat next to the resident working on a computer.
Observation on 4/3/19 at 2:30 P.M., showed the resident sat in his/her wheelchair in the nurses station, up against the desk and facing the wall. The resident had papers in front of him/her with nursing instruction regarding a resident's medications. The charge nurse sat next to resident, looking at a computer.
Observation on 4/3/19 3:14 P.M., showed the resident sat in his/her wheelchair in the nurses station, facing the wall. A staff member sat at back of the room and talked on his/her cell phone.
Observation on 4/3/19 at 4:10 P.M., showed the resident sat in his/her wheelchair in the nurses station, facing the wall. Certified Medication Technician (CMT) gave the resident his/her medications. Observation showed the resident had started to rip the papers and had torn a piece off of one of the papers. The CMT told the resident he/she would take those papers from the resident. The CMT gave the resident his/her activity board. The CMT told the surveyor the resident should not have paper per his/her care plan, because he/she will start chewing on it. The CMT said the charge nurse once saw the resident chewing on his/her wedding ring. The CMT said staff are to watch the resident. Observation at this time showed multiple dependent residents sat in the TV area on 2nd floor and staff and a family member sat and conversed with the residents. Staff did not assist Resident #25 to attend this activity.
Observation on 4/3/19 at 4:34 P.M., showed the resident remained at the nurses desk facing the wall. The resident didn't touch the activity mat in front of him/her. Two staff walked in and out of the room but did not interact with the resident. One staff member sat to work on the computer next to the resident but didn't acknowledge the resident.
Observation on 4/4/19 at 11:00 A.M., showed staff wheeled the resident from the shower room after a shower, to the nurses station room. At 11:08 A.M., the resident sat at the nurses station against the desk, and facing the wall. The resident had nothing in front of him/her to look at or work on. There was no music. Two staff members sat in back of the room, documenting notes and talking with each other.
Observation on 4/4/19 at 12:54 P.M., showed staff wheeled the resident in his/her wheelchair from the dining room after lunch and to the nurses station. Staff placed the resident in his/her wheelchair facing the desk and wall. Staff did not provide any time of activity or music.
Observation on 4/4/19 at 3:30 P.M., showed the resident sat in his/her wheelchair at the nurses station, pushed up to the desk and facing the wall. An activity pad sat in front of him/her.
Observation on 4/4/2019 at 12:18 P.M., showed the resident sat at the dining room table. The resident tore his/her napkin apart and put a piece in his/her mouth, put the rest down and took a drink. Observation showed CNA A sat at the same table feeding another resident.
Observation on 4/5/19 at 10:35 A.M., showed the resident sat in his/her wheelchair at the nurses station up against the desk and facing the wall. An activity mat was folded up in front of him/her. Staff sat next to the resident, working on the computer.
Observation on 4/5/19 at 10:50 A.M., showed the resident remained in the wheelchair at the nurses station, no music played, and no facility staff were in the room.
During an interview on 4/5/19 at 11:20 A.M., CNA A said he/she was not aware the resident had any risk for choking hazards. The CNA said she was not aware that the resident puts things in his/her mouth that are not food. However, the CNA said once, the resident did put a Lego in his/her mouth, but this was not an every day thing. The CNA said he/she did not notice the resident took a bite of his/her napkin at lunch yesterday.
During an interview on 4/5/19 at 11:59 A.M., LPN C said the resident likes to tear paper or put things in his/her mouth that he/she shouldn't, so staff give him/her activities pads. Staff have to be present when the resident has paper.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of the facility's Hydration-Clinical Protocol, dated 09/2012, showed staff will provide supportive measures such as pr...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2. Review of the facility's Hydration-Clinical Protocol, dated 09/2012, showed staff will provide supportive measures such as providing fluids and adjusting environmental temperature.
3. Review of Resident #57's significant change MDS, date 3/15/19, showed staff assessed the resident as:
-Severe cognitive impairment for daily decision making;
-Dependent on two or more staff for transferring and toileting;
-Dependent on one staff for bed mobility, dressing, personal hygiene, bathing, and eating;
-Always incontinent of bowel and bladder;
-No signs or symptoms of possible swallowing disorder;
-No weight loss or gain;
-Diagnosis of Alzheimer's;
-Receives Hospice care.
Review of the resident's care plan, dated 3/21/19, showed the resident at risk for compromised nutritional status related to decline in health with weight loss and receiving hospice services. The resident was on a pureed diet with nectar thickened liquids related to pocketing food and swallowing difficulties. The resident had difficulties making him/herself understood related to advanced dementia with aphasia (loss of ability to understand or express speech). Staff are directed to:
-Encourage oral intake of food and fluids;
-Monitor and record intake of food;
-Offer pureed diet with nectar thickened liquids;
-Provide 100% assistance for meals;
-Encourage fluid intake to help keep urinary pH normal;
-Observe for non-verbal signs of distress, provide liquids/food as needed;
-Staff will offer him/her snacks and fluids upon request and as needed.
Review of the resident's nursing care plan, dated 3/7/19, showed staff were directed to:
-Provide a regular diet;
-Assist the resident with eating;
-Do not leave paper products within reach;
-Do not leave wipes or gloves on the night stand.
Review of the resident's physician order sheet (POS), dated 3/1/19-4/4/19, showed the resident's physician ordered staff to provide nectar thickened liquids and a pureed diet on 3/12/19.
Review of the resident's nurse's notes, dated 3/12/19, showed staff documented new orders received for comfort medications and resident diet changed to pureed/nectar thick liquid, daughter made aware of all new orders by hospice nurse.
Observation on 4/1/19 at 2:00 P.M., showed the resident did not have fluids at his/her bedside or on the bedside table. Further observation showed staff did not offer the resident a drink.
Observation on 4/2/19 from 2:15 P.M. to 4:30 P.M., showed the resident did not have fluids at his/her bedside or on the bedside table. Further observation showed staff did not offer the resident a drink.
Observation 4/3/19 at 9:22 A.M., showed the resident did not have fluids at his/her bedside and staff did not enter the resident's room to offer fluids to the resident.
Observation on 4/3/19 at 1:49 P.M., showed the resident sat up in his/her Broda chair by his/her bed. Observation showed the resident did not have fluids within reach or at his/her bedside or on his/her bedside table.
Observation on 4/3/19 at 2:00 P.M., showed CNA M and N provided pericare to the resident retrieving care items out of the resident's top drawer of the night stand. Observation showed the resident did not have fluids at his/her bedside and staff did not offer a drink to the resident before or after care.
Observation on 4/3/19 at 3:15 P.M., showed LPN F provided wound care to the resident. Further observation showed the LPN did not offer fluids to the resident before or after the treatment. Observation showed the resident did not have fluids at his/her bedside.
Observation on 04/04/19 at 11:17 A.M., showed LPN F and CNA M entered the room, pulled the privacy curtain, and turned the resident from his/her right to left side. Staff did not offer the resident a drink of fluids, and left the room. Observation showed the resident did not have fluids at his/her bedside.
4. Review of Resident #44's quarterly MDS, dated [DATE], showed staff assessed the resident as the following:
-Severely impaired cognitive skills for daily decision making;
-Dependent on one staff for bed mobility, dressing, eating, toilet use, personal hygiene, and bathing;
-Dependent on two or more staff for transferring;
-Always incontinent of bowel and bladder;
-Diagnosis of aphasia;
-Receives a mechanically altered diet;
-Coughing or choking during meals or when swallowing medications.
Review of the resident's care plan, dated 3/1/19, showed the resident required total assistance to complete ADLs that include bed mobility, transfers, dressing, personal hygiene, locomotion, toilet use, and eating related to late effects of a CVA (cerebral vascular accident-stroke), general weakness, and compromised mobility. The resident required pureed, honey thick liquids. Staff are directed to anticipate and carry out ADLs for the resident on a daily basis.
Review of the resident's nursing care plan, dated 3/7/19, showed staff were directed to:
-Follow aspiration (breathing in foreign matter into the lungs) precautions;
-Assist with eating and drinking;
-Provide honey thickened liquids with a pureed, no concentrated sweets diet.
Observation on 4/1/19 at 2:17 P.M., showed the resident lay in bed with no fluids at bedside. Observation showed the resident had a sign on the closet door Honey Thickened Liquids Only.
Observation on 04/02/19 from 02:15 P.M. to 4:30 P.M., showed the resident lay on his/her back in bed. Observation showed no staff entered the room and no fluids were at the resident's bedside.
Observation on 4/3/19 at 1:41 P.M., showed CNA L and H provided pericare to the resident. Further observation showed the resident did not have fluids at the bedside and staff did not offer fluids to the resident before or after care.
During an interview on 4/5/19 at 11:20 A.M., LPN F said staff should offer fluids during meals, between meals, anytime they step into the room, and as needed. For residents that receive thickened liquids, the liquids are kept in the residents' drawers, refrigerators, and CMTs keep them on their cart. Resident #44 and #57 should have them at the bedside in their bedside table.
During an interview on 4/5/19 at 11:25 A.M., CNA M said staff should offer fluids to residents anytime they walk into a room. Residents on thickened liquids should have them in their rooms and the liquids should be offered to the residents.
During an interview on 4/5/19 at 1:54 P.M., the DON said fluids should be offered at meal times; there are hydration stations at the nurses stations, and water pitchers in the residents' rooms. Residents that receive special liquids should be offered fluids throughout the day. Every time staff go into a resident's room, staff are expected to offer the resident fluids.
Based on observation, interview and record review, facility staff failed to follow physician's orders for one resident (Resident #9 and failed to offer and ensure fluids were assessable to two residents (Resident's #44 and #57) before, between, and/or after care. The facility census was 100 with 45 residents in certified beds.
1. Review of Resident #9's Minimum Data Set (MDS), a federally mandated assessment tool, dated 12/20/18, showed staff assessed the resident as:
-Severely cognitively impaired;
-Able to make him/herself understood;
-Able to understand others;
-Extensive assistance by one staff for bed mobility, transfers, dressing, toilet use, and hygiene;
-Limited assistance by one staff for walking in his/her room;
-Used a walker;
-Frequently incontinent of bowel and bladder;
-Not at risk for pressure ulcers.
Review of the resident's plan of care, showed the following:
-A plan addressing the resident's activities of daily living (ADL) functional/rehabilitation potential, last reviewed/revised 12/27/18, showed staff noted a goal that the resident would continue to ambulate with standby assistance using a wheeled walker. Staff did not update the plan to address a physician's order, dated 2/6/19, to ensure the resident did not ambulate until the wound to the left heel was resolved;
-A plan for pressure ulcers, last reviewed/revised 12/21/18, showed the resident was at risk for developing pressure ulcers. Staff did not update the plan to address the resident's current left heel and left lateral foot pressure ulcer.
During an interview on 4/18/19 at 10:00 A.M., MDS Coordinator K said the resident's most recent care plan is his/her admission care plan, dated 12/27/18 (care plan conference date).
Review of the resident's progress notes showed staff documented the following:
-On 12/10/18, the resident was admitted to the facility; an admission note shows all skin intact;
-On 1/4/2019, staff noted a ruptured blister to the left heel, 2.0 centimeters (cm) x 2.8 cm, unable to determine depth, wound bed is partially (approximately. 25% of surface) purple/blue discolored; possible deep tissue injury, no drainage; tissue surrounding the skin is dry and scaly, no signs or symptoms of infection; physician aware and treatment obtained;
-On 1/10/19, staff noted a wound condition change as evidenced by the wound bed was wet, covered with yellow-brown slough, moderate amount of serous drainage, no odor, surrounding skin clear, no signs or symptoms of infection. Physician and spouse updated and dry dressing applied per order;
-On 1/22/19, staff documented the resident complained the wound is painful when he/she walks, noted unsteady gait when ambulating with walker. Suggested for resident to use his/her wheelchair for time being until wound improves.
Review of a wound note, dated 1/24/19 (for 1/23/19), showed the wound company assessed the wound to the left heel, Stage III (Full thickness tissue loss. Subcutaneous fat may be visible but bone, tendon or muscle is not exposed. Slough may be present but does not obscure the depth of tissue loss. May include undermining and tunneling), Blister has opened, wound bed 80% granulation tissue (newly formed tissue) and 20% slough, moderate amount of serosanguinous (yellowish fluid with small amount of blood) drainage, no odor, slight discomfort noted with treatment, treatment changed to include Santyl (a sterile, enzymatic debriding ointment) ointment daily. Recommendations include: to not ambulate at this time to prevent further pressure on heel, no shoes or socks other than soft shoes or soft boots.
Review of a physician's order, dated 2/6/19, showed staff were directed to ensure the resident did not ambulate until the wound to the left heel was resolved.
Review of a wound note, dated 2/19/19, showed the wound company assessed and treated the wound to the left heel, with improvement noted; measured 1.5 cm x 2.0 cm x 0.1 cm; 10% slough tissue to wound bed 90% granulation tissue to wound bed, small amount of serosanguinous drainage. Staff noted a new unstageable (wound not stageable due to coverage of wound bed by slough and/or eschar (dead tissue)) wound to the left lateral foot, 100% necrotic (dry, dead) tissue noted, black, no odor, no drainage noted, measured 1.2 cm x 1.4 cm, no depth could be measured, small dry scab noted to left great toe.
Review of a wound note, dated 4/2/19, showed the wound company assessed and treated the wounds to the left heel and left lateral foot. Left heel stage 3, improvement noted, measures 0.2 cm x 0.2 cm x 0.1 cm no exudate, wound bed 100% granulation tissue present, no odor, no complaints of pain with treatment. Treatment changed to xeroform gauze and dry dressing. Left lateral foot, unstageable improvement noted 100% slough tissue present to wound bed, no odor, moderate amount of serosanguinous drainage noted, complained of pain with debridement to wound. No change in treatment.
Observation on 4/1/19 at 3:03 P.M., showed the resident stood at the sink in his/her room alone holding onto the sink. Observation showed Certified Nurse Aide (CNA) B entered the room and assisted the resident to walk to and from the restroom without obtaining a wheelchair.
During an interview on 4/3/19 at 2:39 P.M., an anonymous visitor said the resident developed a wound on his/her heel. The resident used to use a walker for ambulation but is now confined to a wheelchair due to the wound. The visitor said he/she was told the resident is not supposed to walk until the wound is healed, but when he/she visited one day, a staff member was walking the resident down the hall.
Observation on 4/3/19 at 3:53 P.M., showed Licensed Practical Nurse (LPN) I and LPN C provided wound care for the resident. Observation showed a small open area on the heel with granulation tissue present around the remaining open area and the left lateral foot wound with some slough and pink tissue and minimal drainage.
During an interview on 4/5/19 at 11:20 A.M., CNA A said the resident does not currently walk because he/she has a wound on the bottom of his/her foot.
During an interview on 4/5/19 at 11:59 A.M., LPN C said the resident used to walk with a walker before he/she developed the wounds, but uses a wheelchair now until the wounds heal. Staff should not be walking the resident at this time.
During an interview on 4/5/19 at 1:54 P.M., the Director of Nurses (DON) said staff should follow physician's orders. Staff should ensure they keep the resident from walking on his/her foot and perform pivot transfers when assisting him/her to transfer.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0679
(Tag F0679)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**
3. Review of Resident #36's MDS, dated [DATE], showed staff assessed the resident as:
-Severe cognitive impairment;
-Required ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY**
3. Review of Resident #36's MDS, dated [DATE], showed staff assessed the resident as:
-Severe cognitive impairment;
-Required extensive assistance of one staff for bed mobility, transfers, dressing, toileting, and personal hygiene;
-Very important activities are music, favorite activities, outside activities;
-Somewhat important activities are religious activities.
Review of the resident's Initial assessment/Annual update Activity assessment, dated 9/5/18, showed the resident was Catholic and enjoyed sewing, dogs, birthday/holiday parties, comedies on television and soft easy listening music.
Review of the resident's care plan, dated 11/28/18, showed staff were directed to do the following:
-Required extensive assist of one staff to total assist to complete activities of daily living (ADLs);
-Occupy with meaningful distractions such as music, television, one on one, and taken to activities on a daily basis;
-One on one visits from activity department on weekly basis;
-Group activities in passive manner at least one time daily and five times weekly;
-Help to and from group activities on a daily basis;
-Encourage to participate in group activities.
Review of the resident's Activities participation log, dated January 2019, showed the resident did not attend activities on the 3rd, 17th, 21st, and 26th.
Review of the resident's Activities participation log, dated February 2019, showed the resident did not attend activities on the 2nd, 7th, 9th, 10th, 14th, 24th, and 27th.
Review of the resident's Activities participation log, dated March 2019, showed the resident did not attend activities on the 13th, 14th, 19th, and 21st.
Observation on 4/1/19 at 2:19 P.M., showed the resident sat in his/her wheelchair in the television room with his/her head down fidgeting with his/her wheelchair.
Observation on 4/2/19 at 9:02 A.M., showed the resident sat in his/her wheelchair in the television room with his/her head down and eyes closed.
Observation on 4/2/19 at 1:36 P.M., showed the resident sat in his/her wheelchair in the television room with his/her eyes closed and head down.
Observation on 4/2/19 at 2:54 P.M., showed the resident sat in his/her wheelchair in the television room with his/her head down.
Observation on 4/2/19 at 3:46 P.M., showed the resident sat in his/her wheelchair in the television room with his/her head down.
Observation on 4/3/19 at 1:39 P.M., showed the resident sat in his/her room with his/her head down. Observation showed the resident did not have a television or music on.
Observation on 4/3/19 at 2:48 P.M., showed the resident sat in the television room with his/her head down.
Observation on 4/3/19 at 6:42 P.M., showed the resident sat in the television room with his/her head down.
Observation on 4/4/19 at 10:04 A.M., showed the resident sat in the television room with his/her head down.
Observation on 4/4/19 at 3:12 P.M., showed the resident sat in the television room with his/her head down.
4. Review of Resident #58's MDS, dated [DATE], showed staff assessed the residents as:
-Moderate cognitive impairment;
-Required extensive assistance of one staff for bed mobility, locomotion on unit, dressing, and personal hygiene.
Review of the resident's MDS, dated [DATE], showed staff assessed the resident as follows:
-Moderate cognitive impairment;
-Required extensive assistance of one staff for bed mobility, locomotion on unit, and personal hygiene;
-Very important activities are books, animals, news, favorite activities, and outside activities;
-Somewhat important activity was music.
Review of the resident's care plan, dated 2/21/19, showed staff were directed to do the following:
-Required extensive to total assist to complete activities of daily living;
-Invite to all activities or provide diversion activities as needed when he/she becomes agitated;
-Provide one on one time when he/she is agitated.
Review of the resident's Activities participation log, dated January 2019, showed the resident did not attend activities on the 1st, 3rd, 4th, 5th, 7th, 10th, 11th, 12th,13th, 14th, 15th, 16th, 17th, 18th, 19th, 20th, 21st, 23rd, 24th, 25th, 26th, 27th, 28th, 29th, 30th, and 31st.
Review of the resident's medical record, from January 1-31, 2019, showed staff documented the resident had a one on one visit on the 5th, 12th, 19th, and 27th,
Review of the resident's Activities participation log, dated February 2019, showed the resident did not attend activities on the 1st, 2nd, 3rd, 4th, 5th, 6th, 7th, 10th, 11th, 12th, 13th, 14th, 15th, 16th,18th, 19th, 20th, 21st, 22nd, 24th, 25th 26th, 27th, and 28th.
Review of the resident's medical record, from February 1-28, 2019, showed staff documented the resident had a one on one visit on the 2nd, 9th, 23rd, and 24th.
Review of the resident's Activities participation log, dated March 2019, showed the resident did not attend activities on the 1st, 2nd. 3rd, 7th, 8th, 9th, 11th, 13th,15th, 18th, 21st, 23rd, 25th, and 28th.
Review of the resident's medical record, from March 1-31, 2019, showed staff documented the resident had a one on one visit one day each weekend on the 3rd, 10th, 16th, 23rd and 30th.
Observation on 4/1/19 at 2:11 P.M., showed the resident in his/her wheelchair at the nurses station facing the window.
Observation on 4/2/19 at 9:05 A.M., showed the resident in his/her wheelchair in his/her room with the television on but the resident did not face the television.
Observation on 4/2/19 at 3:40 P.M., showed the resident in his/her wheelchair in his/her room. Observation showed the resident rocking back and forth in wheelchair.
Observation on 4/3/19 at 1:42 P.M., showed the resident in his/her wheelchair in his/her room. Observation showed the resident's television was on, but the resident was not facing the television and had his/her feet on the ground trying to move the wheelchair forward.
Observation on 4/4/19 at 10:46 A.M., showed Certified Nurse Assistant (CNA) A entered the resident's room and repositioned the resident in his/her wheelchair and then left the room. Observation showed the resident did not have television or music on.
Observation on 4/4/19 at 3:16 P.M., showed the resident in his/her room in bed. Observation showed the resident did not have television or music on.
5. During an interview on 4/5/19 at 11:08 A.M., Activity Aide D said the following:
-Staff are to provide games, entertainment, music, exercise and trivia activities for dependent residents;
-The Activities Director should document on the chart sheet what activities are done for the residents;
-Resident # 36 should be invited to activities and he/she does trivia, and is passive in exercise;
-Resident #58 participates in exercise, and would participate in most activities;
-Resident #25 is brought to trivia and exercise.
6. During an interview on 4/5/19 at 11:20 A.M., CNA A said the following:
-Staff should talk with and provide one on one activities for dependent residents;
-Staff should try to make Resident #36 laugh, provide location and have conversations with him/her for activities;
-Staff should provide Resident #58 with news papers, magazines, or turn on the news channel for him/her;
-For Resident #25 try to keep the resident from being anxious. He/She enjoys playing go fish;
-Activities staff document if the residents go to activities.
7. During an interview on 4/5/19 at 11:59 A.M., Licensed Practical Nurse (LPN) C said the following:
-Staff should try to get residents involved in activities, but the activities they offer each residents is different some like to sit and watch television;
-Resident # 25 likes to tear paper or put things in his/her mouth that he/she shouldn't so staff give him/her activities pads, she watches I love [NAME], and listens to music. Staff have tried to have the resident fold things, but he/she pushes them away. He/She likes to answer the phone or have paper, but staff have to be present when the resident has paper;
-Resident #36 goes to passive activities. He/She likes to have a stuffed animal, talks to people that others cannot see, and he/she likes to watch people. He/She is a passive participant in trivia and exercises;
-Resident #58 likes to watch baseball/sports and old movies on television and will occasionally look at a magazine. He/She also likes to talk with staff and wheel him/her self up and down the hallway;
-Activities staff document on their log when residents participate in activities.
8. During an interview on 4/5/19 at 1:54 P.M., the Director of Nursing said the following:
-Nursing staff and activities staff should work together to invite and bring residents to activities;
-Activities staff document activities being done, but not sure where they document it at;
-Staff should invite all the residents to activities they prefer.
9. During an interview on 4/5/19 at 2:28 P.M., the Activity Director said the following:
-Staff should document if a dependent resident participated actively or passively in group activities;
-For residents who are on Hospice, bedridden, or cognitively impaired and cannot participate group activities, staff develop a one on one program for those residents;
-One on one activities include hand/arm massage, reading to the resident, music, show picture books, task orientated activities, and talk to the resident;
-One on one activities are documented in the medical record under observation;
-The staff person executing the one on one activity is responsible for documenting it;
-Resident #36's program includes talking to the resident, picture books, and massages for one on one activities. The resident participates in group activities and should receive one on one activities once a week;
-Resident #58 participates in active and passive group activities depending on his/her cognition. The resident's one on one activities are most often sitting and talking with the resident and he/she should receive one on one activities once a week;
-Resident #25's one on one activities should be matching games and task oriented activities.
Based on observation, interview, and record review, facility staff failed to provide an ongoing program of activities designed to meet the resident's interests for three sampled residents (Residents #25, #36, #58). The facility census was 100 with 45 residents in certified beds.
1. Review of the facility's upstairs Activity calendar, dated April 1-5, 2019, showed the facility had the following activities scheduled:
-4/1/19: 10:30 A.M. exercise, 10:45 A.M. current events, 11 A.M. toss 'ums, 2 P.M. bingo (downstairs), 4 P.M. IN2L (computer fun);
-4/2/19: 10:30 A.M. Bible study (downstairs), 2 P.M. birds and [NAME], 4 P.M. visitation with residents;
-4/3/19: 10:30 A.M. exercise, 10:45 A.M. current events, 11 A.M. basketball, 2 P.M. bingo (downstairs), 4 P.M. reminisce;
-4/4/19: 9:30 A.M. Catholic service (downstairs), 10:15 A.M. APA dog visits (downstairs), 2 P.M. Cardinal day opener game party in activity room (downstairs), 4 P.M. visitation with residents;
-4/5/19: 10 A.M. coffee klatch, 10:30 A.M. exercise, 10:45 A.M. current events, 10:45 A.M. musical DVD (downstairs), 11 A.M. horse shoes, 2 P.M. bingo (downstairs), 4 P.M. relaxation, music, and hand massages.
2. Review of Resident #25's admission Minimum Data Set (MDS), a federally mandated assessment tool, dated 11/5/18, showed staff assessed the resident as:
-Had severe cognitive impairment;
-Required extensive assistance from staff for bed mobility, transfers, dressing, toilet use, and personal hygiene;
-It was very important to the resident to go outside and get fresh air when the weather was good;
-It was somewhat important to the resident to have books, newspapers and magazines to read, listen to music, be around animals and pets, keep up with the news, and do things with groups of people.
Review of the resident's most recent quarterly MDS, dated [DATE], showed staff assessed the resident:
-Did not walk;
-Had one fall with no injury;
-Had one fall with injury (not major).
Review of a progress note, dated 11/15/18, showed staff received a call from the resident's spouse the day before stating he/she wouldn't have time to attend the care plan meeting but talked with the staff member over the phone. The resident's spouse expressed that the resident likes to watch sports, and the national geographic and travel channels and it would be helpful if the nurse turned that on for him/her in the resident's room.
Review of the resident's plan of care addressing activities, last reviewed/revised 1/29/19, showed staff noted the resident's memory had declined and he/she preferred activities that identified with his/her prior lifestyle. The plan showed the following:
-Directed staff to encourage the resident to become involved with activities that promoted his/her memory;
-Did not direct staff in any specific approaches to help promote the resident's memory. The plan did not direct staff on providing large group activities, small group activities, or one on one visits;
-The plan for a risk of falls showed the resident was a retired social worker and liked to stay busy. Nursing can usually keep him/her busy with papers doing paper work;
-The plan for a risk of falls showed the resident liked to watch national geographic channels, sports and travel channels at home and his/her spouse would like for staff to try playing these channels for the resident in his/her room.
Review of the resident's Activities Participation log, dated March, 2019, showed staff did not document the resident participated in any activities on the 6th, 7th, 13th, 14th, 21st, 24th, and the 25th.
Observation on 4/2/19 1:49 P.M., showed the resident sat in his/her wheelchair in the 2nd floor nurses station (a separate room off of the corridor). The resident sat up against the nurse's desk, facing the wall with nothing in front of him/her to keep him/her busy. The charge nurse sat next to resident working on a computer.
Observation on 4/2/19 at 2:32 P.M., showed the resident sat in his/her wheelchair in the nurses station, facing the wall. Observation showed no staff in the nurses station.
Observation on 4/2/19 at 3:59 P.M., showed the resident sat in his/her wheelchair in the nurses station, facing the wall. The charge nurse sat next to the resident working on a computer.
Observation on 4/3/19 at 2:30 P.M., showed the resident sat in his/her wheelchair in the nurses station, up against the desk and facing the wall. The resident had papers in front of him/her with nursing instructions regarding a resident's medications. The charge nurse sat next to resident, looking at a computer.
Observation on 4/3/19 3:14 P.M., showed the resident sat in his/her wheelchair in the nurses station, facing the wall. A staff member sat at back of the room and talked on his/her cell phone.
Observation on 4/3/19 at 4:10 P.M., showed the resident sat in his/her wheelchair in the nurses station, facing the wall. Certified Medication Technician (CMT) gave the resident his/her medications. Observation showed the resident had started to rip the papers and had torn a piece off of one of the papers. The CMT told the resident he/she would take those papers from the resident. The CMT gave the resident his/her activity board. The CMT told the surveyor the resident should not have paper per his/her care plan, because he/she will start chewing on it. The CMT said the charge nurse once saw the resident chewing on his/her wedding ring. The CMT said staff are to watch the resident. Observation at this time showed multiple dependent residents sat in the TV area on 2nd floor and staff and a family member sat and conversed with the residents. Staff did not assist Resident #25 to attend this activity.
Observation on 4/3/19 at 4:34 P.M., showed the resident remained at the nurses desk facing the wall. The resident didn't touch the activity mat in front of him/her. Two staff walk in and out of the room but did not interact with the resident. One staff member sat next to the resident and worked on the computer but did not acknowledge the resident.
Observation on 4/4/19 at 11:00 A.M., showed staff wheeled the resident from the shower room after a shower, to the nurses station room. At 11:08 A.M., the resident sat at the nurses station against the desk, and facing the wall. The resident had nothing in front of him/her for the resident to look at or work on. There was no music. Two staff members sat in back of the room, documenting notes and talking with each other.
Observation on 4/4/19 at 12:54 P.M., showed staff wheeled the resident in his/her wheelchair from the dining room after lunch and to the nurses station. Staff placed the resident in his/her wheelchair facing the desk and wall. Staff did not provide any time of activity or music.
Observation on 4/4/19 at 3:30 P.M., showed the resident sat in his/her wheelchair at the nurses station, pushed up to the desk and facing the wall. An activity pad sat in front of him/her.
Observation on 4/5/19 at 10:35 A.M., showed the resident sat in his/her wheelchair at the nurses station up against the desk and facing the wall. An activity mat was folded up in front of him/her. Staff sat next to the resident, working on the computer.
Observation on 4/5/19 at 10:50 A.M. showed the resident remained in the wheelchair at the nurses station. No music played. No facility staff were in the room.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
2. Review of Resident #47's record showed a physician's order, dated 3/7/19, for Ativan (lorazepam intensol-an antianxiety medication) 2 mg/milliliter (ml) 0.25 ml sublingual (applied under the tongue...
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2. Review of Resident #47's record showed a physician's order, dated 3/7/19, for Ativan (lorazepam intensol-an antianxiety medication) 2 mg/milliliter (ml) 0.25 ml sublingual (applied under the tongue) every four hours as needed for agitation PRN (as needed). Review showed the order was open-ended (no stop date).
Review of a medication regimen review, dated 4/4/19, showed when conducting the monthly review of the resident's medications, the pharmacist noted the resident was currently taking the antianxiety medication Lorazepam, PRN. The pharmacist noted a PRN psychotropic order cannot exceed 14 days with the exception that the prescriber documents their rationale in the resident's medical record and indicates the duration for the PRN order. The pharmacist's note to the resident's physician showed: Please consider discontinuing the PRN lorazepam, provide a new order for the PRN medication including the duration and rationale, or adjust the medication to a routine order.
Review of the resident's MAR, dated 3/1/19-3/31/19, showed staff documented they administered the resident's PRN Lorazepam eight times within the 14 days after the PRN psychotropic medication was ordered. Further review showed staff did not obtain a new physician's order.
Review of the resident's nurses notes, dated 4/2/19, showed staff documented a medication record review was completed, see recommendations.
3. Review of Resident #57's record showed a physician's order, dated 3/12/19, for Ativan (lorazepam -an antianxiety medication) 0.5 mg oral tablet every six hours PRN (as needed). Review showed the order was open-ended (no stop date).
Review of a medication regimen review, dated 4/4/19, showed when conducting the monthly review of the resident's medications, the pharmacist noted the resident was currently taking the antianxiety medication Lorazepam, PRN. The pharmacist noted a PRN psychotropic order cannot exceed 14 days with the exception that the prescriber documents their rationale in the resident's medical record and indicates the duration for the PRN order. The pharmacist's note to the resident's physician showed: Please consider discontinuing the PRN lorazepam, provide a new order for the PRN medication including the duration and rationale, or adjust the medication to a routine order.
Review of the resident's MAR, dated 3/1/19-3/31/19, showed staff did not document the administration of the resident's PRN Lorazepam within the 14 days after the PRN psychotropic medication was ordered. Further review showed staff had not obtained a new physician's order to continue or discontinue the medication.
4. During an interview on 4/5/19 at 2:00 P.M., Licensed Practical Nurse (LPN) F said his/her supervisor gives him/her copies of the pharmacy recommendations each month. The charge nurse is responsible to review the recommendation, follow up on any recommendations and call the resident's physician if needed to obtain any new orders, document the results of the review of the pharmacy recommendations, and give the sheets back to his/her supervisor. The charge nurse said he/she took care of the recommendation for Resident #61 today and obtained a new order for the medication. The charge nurse said he/she was not aware of the limit of 14 days for a PRN psychotropic medication.
5. During an interview on 4/5/19 at 1:54 P.M., the Director of Nurses (DON) said PRN psychotropic medications should have a 14 day stop date.
Based on interview and record review, facility staff failed to ensure PRN (as needed) orders for psychotropic medications were limited to 14 days for three residents (Residents #47, #57, and #61). The facility census was 100 with 45 residents in certified beds.
1. Review of Resident #61's record showed a physician's order, dated 2/16/19, for Xanax (alprazolam-an antianxiety medication) 0.25 milligrams (mg) by mouth twice daily PRN (as needed). Review showed the order was open-ended (no stop date).
Review of a medication regimen review, dated 3/6/19, showed when conducting the monthly review of the resident's medications, the pharmacist noted the resident was currently taking the antianxiety medication Xanax, PRN. The pharmacist noted a PRN psychotropic order cannot exceed 14 days with the exception that the prescriber documents their rationale in the resident's medical record and indicates the duration for the PRN order. The pharmacist's note to the resident's physician showed: Please consider discontinuing the PRN Xanax, provide a new order for the PRN medication including the duration and rationale, or adjust the medication to a routine order. Further review showed the resident's physician checked a box next to I agree with this recommendation, signed and dated the review 3/15/19, and wrote a note to facility staff indicating to discontinue the medication if not used in the last 14 days and to please let him/her know if the medication is used in order to obtain a continuation order.
Review of the resident's medication administration record (MAR), dated 3/1/19-3/31/19, showed staff documented they administered the resident's PRN Xanax six times within the 14 days prior to the physician's response, and 11 times after the physician's response to either discontinue the medication or notify him/her if a new order was needed. Further review showed staff did not obtain a new physician's order.
Review of the resident's MAR, dated 4/1/19-4/4/19, showed staff documented they administered the resident's PRN Xanax four times after the physician's response to either discontinue the medication or notify him/her if a new order was needed. Further review showed staff did not obtain a new physician's order.
Review of a nursing summary report, dated 4/4/19, showed the pharmacy company again noted the resident's Xanax order and documented the physician had responded to this recommendation stating to discontinue it if unused. The pharmacy noted the resident used this medication, and directed facility staff to contact the physician to obtain a stop date for the medication.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
MDS Data Transmission
(Tag F0640)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 9. Review of the CMS MDS database showed the facility did not submit an admission MDS for Resident #58.
Review of the facility's...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 9. Review of the CMS MDS database showed the facility did not submit an admission MDS for Resident #58.
Review of the facility's MDS status Report, dated 9/1/18 through 4/9/19, showed the resident had an admission MDS with an ARD (assessment reference date) of 10/7/18 completed, not accepted.
During an interview on 4/5/19 at 1:35 P.M., MDS Coordinator J said the resident was first admitted to a non-certified bed when he/she got to the facility. Facility staff completed an admission MDS but it was not submitted because he/she was in a non-certified bed. The MDS Coordinator said the resident moved to a certified bed shortly after and the facility staff did an entry but not a new admission assessment or transmit the first admission assessment.
10. During an interview on 4/5/19 at 1:54 P.M. the Director of Nursing (DON) said he/she expects staff to complete and submit the residents' MDS per the RAI guidelines.
Based on interview and record review, facility staff failed to transmit required Minimum Data Set (MDS), a federally mandated assessment tool, for six residents (Residents #1, #2, #3, #4, #5, and #58). The facility census was 100 with 45 residents in certified beds.
1. Review of the Resident Assessment Instrument (RAI) Manual, dated 10/1/17, showed assessments are to be submitted as follows:
-Comprehensive assessments must be transmitted electronically within 14 days of the Care Plan Completion Date (V0200C2 + 14 days);
-All other MDS assessments must be submitted within 14 days of the MDS Completion Date (Z0500B + 14 days);
-Transmitting Data: Submission files are transmitted to the QIES ASAP system using the Centers for Medicare and Medicaid Services (CMS) wide area network. Providers must transmit all sections of the MDS 3.0 required for their State-specific instrument, including the Care Area Assessment (CAA) Summary (Section V) and all tracking or correction information. Transmission requirements apply to all MDS 3.0 records used to meet both federal and state requirements. Care plans are not required to be transmitted;
- Assessment Transmission: Comprehensive assessments must be transmitted electronically within 14 days of the Care Plan Completion Date (V0200C2 + 14 days). All other MDS assessments must be submitted within 14 days of the MDS Completion Date (Z0500B + 14 days);
- Tracking Information Transmission: For Entry and Death in Facility tracking records, information must be transmitted within 14 days of the Event Date (A1600 + 14 days for Entry records and A2000 + 14 days for Death in Facility records);
-Submission Confirmation Page: The initial feedback generated by the CMS MDS Assessment Submission and Processing System (ASAP) after an MDS data file is electronically submitted. This page acknowledges receipt of the submission file, but does not examine the file for any warnings and/or errors. Warnings and/or errors are provided on the Final Validation Report;
-Final Validation Report (FVR): A report generated after the successful submission of MDS 3.0 assessment data. This report lists all of the residents for whom assessments have been submitted in a particular submission batch, and displays all errors and/or warnings that occurred during the validation process. An FVR with a submission type of production is a facility's documentation for successful file submission. An individual record listed on the FVR marked as accepted is documentation for successful record submission.
2. Further review of the RAI manual showed, Transmittal requirements. Within 14 days after a facility completes a resident's assessment, a facility must electronically transmit encoded, accurate, and complete MDS data to the CMS System, including the following:
-admission assessment;
-Annual assessment;
-Significant change in status assessment;
-Significant correction of prior full assessment;
-Significant correction of prior quarterly assessment;
-Quarterly review;
-A subset of items upon a resident's transfer, reentry, discharge, and death;
-Background (face-sheet) information, for an initial transmission of MDS data on resident that does not have an admission assessment.
3. Review of the CMS MDS database showed Resident #1 had an MDS that was over 120 days overdue. Review showed the resident was admitted to the facility on [DATE]. Staff submitted an Entry Tracking MDS dated [DATE], an admission MDS dated [DATE], and a PPS (Prospective Payment System) 14 day assessment dated [DATE]. Review showed the resident was discharged from the facility but staff did not complete/transmit an OBRA (Omnibus Budget Reconciliation Act) Discharge assessment for the resident.
4. Review of the CMS MDS database showed Resident #2 had an MDS that was over 120 days overdue. Review showed the resident was admitted to the facility on [DATE]. Staff submitted an Entry Tracking MDS dated [DATE], an admission MDS dated [DATE], a PPS 14 day assessment dated [DATE] and a PPS 30 day assessment dated [DATE]. Review showed the resident was discharged from the facility but staff did not complete/transmit an OBRA Discharge assessment for the resident.
5. Review of the CMS MDS database showed Resident #3 had an MDS that was over 120 days overdue. Review showed the resident was admitted to the facility on [DATE]. Staff submitted an Entry Tracking MDS dated [DATE], an admission MDS dated [DATE], and a Skilled Nursing Facility Part A Discharge assessment dated [DATE]. Review showed that although the resident discharged from a Medicare bed and moved to a state licensed facility bed where he/she currently resided, facility staff did not complete/transmit an OBRA Discharge assessment for the resident.
6. Review of the CMS MDS database showed Resident #4 had an MDS that was over 120 days overdue. Review showed the resident was admitted to the facility on [DATE]. Staff submitted an Entry Tracking MDS dated [DATE], an admission MDS dated [DATE], and a PPS 14 day assessment dated [DATE]. Review showed that although the resident discharged from a Medicare bed and moved to a state licensed facility bed where he/she currently resided, facility staff did not complete/transmit an OBRA Discharge assessment for the resident.
7. Review of the CMS MDS database showed Resident #5 had an MDS that was over 120 days overdue. Review showed the resident was admitted to the facility on [DATE]. Staff submitted an Entry Tracking MDS dated [DATE], an admission MDS dated [DATE], a PPS 14 day assessment dated [DATE] and a SNF Part A Discharge assessment dated [DATE]. Review showed the resident was discharged from the facility but staff did not complete/transmit an OBRA Discharge assessment for the resident.
8. During an interview on 4/5/19 at 10:00 A.M., MDS Coordinator J said the previous MDS Coordinator must have missed some of these assessments. Residents #1 and #2 had Discharge assessments that had not been transmitted. Resident #3 was on Medicare but transferred to a state licensed bed. Resident #4 had an incorrect date on his/her assessment, so the MDS Coordinator would correct that on the Discharge assessment and resubmit the assessment. The MDS Coordinator said Resident #5's assessment was a Discharge assessment (however review showed this was not the case).
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review facility staff failed to change gloves and wash hands while providing incontinence care for four residents (Residents #19, #47, #48, #57, and #58) an...
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Based on observation, interview, and record review facility staff failed to change gloves and wash hands while providing incontinence care for four residents (Residents #19, #47, #48, #57, and #58) and failed to provide incontinence care for one resident (Resident #19) in a manner which prevented potential contamination and infection. The facility census was 100 with 45 residents in certified beds.
1. Review of the facility's policy Peri Care for Female, revised date 2/16, showed direction for staff which included the following (and in the following order):
-Expose the peri area; Gently wash the thighs, hips and entire outer peri area;
-Change your cloth and gently open the skin folds and wash the inner aspect of the labia from front to back; Use a clean area of the cloth with every stroke;
-Wash and rinse the buttock, anal area, and back of thighs.
2. Review of the facility's policy Standard Precautions, not dated, showed the following:
-Standard Precautions are used at Manor Grove in the care of all residents regardless of their diagnoses, or suspected or confirmed infection status. Standard Precautions presume that all blood, body fluids, secretions, and excretions (except sweat), non-intact skin and mucous membranes may contain transmissible infectious agents.
-Standard Precautions include the following practices:
-Hand hygiene refers to hand washing with soap and water OR using alcohol-based hand rubs (gels, foams, rinses) that do not require access to water.
-Gloves are worn when direct contact with blood, body fluids, mucous membranes, non-intact skin, and other potentially infected material is anticipated; and when handling or touching resident-care equipment that is visibly soiled or potentially contaminated with blood, body fluids, or infectious organisms.
-Gloves are changed, as necessary, during the care of a resident to prevent cross-contamination from one body site to another (when moving from a dirty site to a clean one).
-Gloves are removed promptly after use, before touching non-contaminated items and environmental surfaces, and before going to another resident. Hand hygiene is performed immediately to avoid transfer of microorganisms to other residents or environments.
3. Observation on 04/02/19 at 09:27 A.M., showed Certified Nurse Aide (CNA) M entered Resident #48's room and applied gloves without washing his/her hands. The CNA placed the resident's pants, socks, and shoes onto his/her lower extremities and positioned the resident to a sitting position on the side of the bed. The CNA assisted the resident in dressing his/her upper body and placed the stand up lift sling around the resident's torso, connecting the sling to the machine, lifted the resident and pulled away from the bed, and unfastened his/her incontinence brief. Observation showed the brief was saturated with urine. The CNA removed the brief, provided pericare, and placed a clean brief without changing gloves or washing his/her hands between dirty to clean tasks. The CNA pulled up the resident's pants and pushed the button on the stand up lift to lower the resident into his/her wheelchair with the same soiled gloves. The CNA detached the sling from the lift and removed his/her soiled gloves and left the resident's room with the lift without washing his/her hands.
4. Observation on 04/03/19 at 02:00 P.M., showed Resident #57 in his/her Broda chair in his/her room. CNA M and N attached hoyer lift loops to the hoyer lift, lifted the resident out of the chair and transferred the resident to his/her bed. CNA M applied gloves without washing his/her hands. The CNAs turned the resident to his/her side. CNA N provided pericare and the resident had another bowel movement. CNA M attempted to cleanse the resident while CNA N washed his/her hands. CNA M did not remove his/her gloves or wash his/her hands when CNA N returned. The CNAs completed pericare. CNA M opened the resident's closet with the same soiled gloves and grabbed a clean incontinence pad for the resident. The CNAs positioned the resident. CNA M removed his/her gloves without washing his/her hands and took the soiled linens to the soiled utility room.
5. Observation on 4/3/19 at 9:28 P.M., showed CNA E entered Resident #58's room. Observation showed the CNA applied two pair of gloves to each hand. CNA E removed the resident's soiled brief and provided frontal perineal care to the resident. CNA E removed one pair of gloves and turned the resident onto his/her side and cleansed his/her buttock. CNA E used the same soiled gloves to touch the resident, bed controls and open a drawer in the residents room. CNA E removed both pairs of gloves and left the room without washing his/her hands. CNA E entered the resident's room again and applied two pairs of gloves to each hand without washing his/her hands. CNA E applied a barrier cream (a cream to help prevent moisture from causing the skin to break down), removed one pair of gloves and applied a new brief to the resident, emptied the resident's catheter and left the resident's room without washing or sanitizing his/her hands.
6. Observation on 04/03/19 at 9:57 P.M., showed Resident #47 lay in bed. CNA O enter the room, and without washing his/her hands, applied gloves. The CNA asked the resident to turn to his/her right side. Observation showed the resident had a small bowel movement. The CNA cleansed the resident's buttock with wipes, removed the soiled gloves, put on new gloves without sanitizing or washing his/her hands, and placed a new brief. The CNA did not provide frontal pericare, or wash his/her hands between glove changes. The CNA bagged up the trash and soiled linens and left the resident's room without washing his/her hands.
7. Observation on 4/2/19 at 1:55 P.M. showed CNA A and CNA B provided Resident #19 with perineal cleansing after incontinence. The CNAs removed the resident's disposable incontinence brief, which was soiled with urine and fecal material and turned the resident to his/her side in bed. CNA B used disposable wet wipes to cleanse the resident's buttocks and rectal area, wiping fecal material with each swipe. The CNAs turned the resident to his/her back, and CNA B then used the same wipes and wiped down the resident's front perineal area toward the urethra, presenting the risk of contamination and infection.
8. During an interview on 4/5/19 at 11:20 A.M., CNA A said staff should wash or sanitize their hands and change gloves after completing care, between glove changes, between dirty and clean tasks, and when visibly soiled. CNA A said when staff use two pairs of gloves on each hand they should remove both pairs of gloves each time and wash or sanitize their hands. CNA A said when providing perineal care, staff should use one wipe, one swipe, and wipe front to back. Staff should clean between the resident's creases and folds, from front to back.
9. During an interview on 04/5/19 at 11:25 A.M., CNA M said staff should wash their hands when they enter a room, before putting on gloves, before and after getting through with pericare, with glove changes, when going from a dirty to a clean task such as pulling up a resident's pants, and before they leave the room. Staff can also use sanitizer between glove changes.
10. During an interview on 4/5/19 at 11:59 A.M., Licensed Practical Nurse (LPN) C said staff should wash or sanitize their hands when they enter or exit a resident's room, between dirty and clean tasks, and when soiled. LPN C said if staff use two pairs of gloves on each hand they should remove both pairs of gloves each time and wash or sanitize their hands. LPN C said when providing perineal cleansing, staff should wipe a female resident from front to back, cleansing each area of the front skin folds, disposing the cloth after each, then rolling the resident to the side and cleansing from the front perineum toward the buttocks.
11. During an interview on 4/5/19 at 1:54 P.M., the Director of Nursing (DON) said staff should wash their hands and change gloves before care, when visibly soiled, and between dirty and clean tasks. The DON said he/she was not sure if staff should use more than one pair of gloves when providing care to a resident. He/She would have to look at the facility policy.