SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Quality of Care
(Tag F0684)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure that residents receive treatment and care in ac...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice and the comprehensive person-centered care plan by failing to follow up timely after a fall when one resident experienced a fall from bed, staff assisted the resident to lower to the ground, heard a loud pop and failed to assess the cause of the pop or report the pop and/or the resident's request for pain medication to the physician. Staff improperly transferred the resident back to bed after the fall. The evening shift certified nursing assistant (CNA), responsible for the resident at the time of the fall, failed to inform the oncoming night shift CNA that the resident had fallen. When the resident complained of pain to the night shift CNA, he/she failed to notify the nurse of the expressed pain. This resulted in one resident (Resident #105) having a delay of approximately 13 ½ hours from the fall until the resident was sent to the hospital for treatment. The resident expressed pain to staff on all shifts following the fall. The fall resulted in a fractured femur that required surgical repair. The facility failed to assess and follow up for one resident (Resident #70) who had a change in condition after returning to the facility from the hospital after a fall. The resident experienced shortness of breath and reported discomfort to the sternal (mid chest) area. A CNA reported the change in condition to the nurse who failed to follow up on the resident's condition. The resident expired later that day. In addition, the facility failed to appropriately assess and document a wound for one resident (Resident #93). The sample was 25. The census was 125.
1. Review of Resident #105's quarterly Minimum Data Set (MDS) a federally mandated assessment instrument, completed by facility staff, dated [DATE], showed:
-Cognitively intact;
-No behaviors or mood concerns;
-Extensive assistance of two person physical assist required for bed mobility, transfers and toilet use;
-Limitation in range of motion impairment on both sides, upper and lower extremities;
-Wheelchair used for mobility;
-Diagnoses included high blood pressure, fracture, and seizure disorder;
-Occasional pain that did not affect sleep or day-to-day activities.
Review of the resident's care plan, in use at the time of the survey, showed:
-Activity of daily living (ADL) functional/rehab potential: Resident requires assistance with daily ADL care:
-Will have daily ADL care needs met:
-Extensive assistance with transfers. Two person staff support with transfer using sling with Hoyer lift (mechanical lift). Hoyer lift to be used with two person assist at all times. Extensive assistance with mobility. Two staff support with mobility. Uses a wheelchair device for mobility. Half assist rails for bed positioning, bed mobility. Incontinent of bladder at times, please toilet when needed. Usually continent of bowel, needs assist times two to toilet. Extensive assistance with toiling. Need two staff support with toileting;
-Falls: Resident has potential for falls related to limited movement with impaired balance:
-Resident will remain free of injury related to fall;
-Encourage resident to call for assistance with transfers;
-Pain: Resident has chronic pain related to Rheumatoid Arthritis (degenerative joint disease causing inflammation and pain) as evidenced by complaint of pain at level 4 at times on scale of 0-10 (scale used to measure pain based on a resident's response of 0-10, 0 indicates no pain and 10 indicates the worse pain possible):
. He/she states that the pain is consistent but tolerable at 3-4. Now receives additional scheduled pain medication:
-Resident will demonstrate adequate pain control as evidenced by verbalizing satisfaction with level of comfort and ability to participate in ADLs;
-Report uncontrolled pain to physician. Perform a comprehensive assessment of pain to include location, characteristics, onset, duration, frequency, quality, intensity or severity and precipitating factors of pain. Instruct resident on pain scale values (0-10) and encourage to notify staff when pain levels are increasing and/or medication is not effective. Monitor for non-verbal signs of pain such as grimacing, irritability, moaning, body language, guarding, etc. daily.
During an interview on [DATE] at 9:10 A.M., the assistant administrator said on [DATE] therapy did a screen on the resident that showed the resident only required assist of one for bed mobility. Nursing staff were educated on the change with bed mobility and the decision to use a sliding board for transfers. When therapy works with a resident and once they feel they can change the resident's care levels, they start training staff on the floor. Then in huddle, they report their new recommendations and it is then added to the care plan. The MDS coordinator did not update the care plan but the information was passed on in report. On [DATE], the care plan should have been updated.
Review of the resident's physician order sheet (POS), showed:
-An order dated [DATE], up in wheelchair per Hoyer lift;
-An order dated [DATE], for hydrocodone/acetaminophen (Norco, narcotic pain medication with Tylenol) 5-325 milligram (mg). One tablet by mouth every 6 hours as needed for pain;
-An order dated [DATE], may have half assist rails for bed positioning and mobility and assist with transfers;
-An order dated [DATE], sliding board transfer use for wheelchair to bed to wheelchair transfer. Resident requires contact guard assist and occasional verbal cues on safety and assist to position the chair and bed properly. Do not leave the sliding board in the resident's room, as needed.
Review of the resident's pain assessment, documented under resident vital stats, showed:
-On [DATE] at 12:26 P.M., a pain level of 0 (indicated no pain) numeric scale.
Review of the resident's progress notes, showed:
-On [DATE] at 9:10 P.M., the CNA had the resident on the bedpan, resident had finished toileting when CNA asked the resident to roll off of the bedpan. Resident attempted to roll off as directed, momentum carried the resident out of bed to the side of the bed where he/she ended on his/her knees and holding the side rail. Range of motion within normal limits. Resident did not strike head. Vital signs: temperature 97.8, pulse 97, blood pressure 148/86, oxygen saturation (percentage of oxygen in the blood) 97%. Physician notified of incident. Resident's family notified of incident. Resident resting in bed, will monitor as needed.
Review of the resident's medication administration record (MAR) for [DATE], showed:
-No documentation of the as needed hydrocodone/acetaminophen administered on [DATE];
-Hydrocodone/acetaminophen administered on [DATE] at 8:00 A.M.
Review of the resident's controlled medication log, showed staff removed one hydrocodone/acetaminophen 5-325 mg tablet on [DATE] at 10:00 P.M.
During an interview on [DATE] at 3:14 P.M., Nurse K said the resident called his/her family member and complained of pain. The family member called and requested pain medication be given. It was administered. The administration should have been documented.
Further review of the resident's progress notes, showed:
-The next note, dated [DATE] at 3:24 A.M. (6 hours and 14 minutes after the resident's fall), resident continues on follow up for a fall with no apparent injuries. No complaints or distress. Currently resident in bed. Call light is in reach;
-On [DATE] at 6:32 A.M., no behaviors to note;
-On [DATE] at 4:32 P.M., (late entry):
-At 7:50 A.M., CNA reported that the resident was having pain to his/her right knee. Upon assessment, resident's right leg was turned outward. His/her leg swollen, hot to touch and painful;
-At 8:00 A.M., paged Physician J, awaiting call back. As needed Norco 5-325 mg one tab and routine fentanyl (narcotic pain medication) 12 micrograms (mcg) one patch applied to the upper left chest. This writer informed CNAs not to get resident up for breakfast until further notice;
-At 8:30 A.M., Physician J notified of the resident having pain to the right leg. New order received to get STAT (immediately) x-ray of right femur (long bone of the leg), right hip and right knee;
-At 8:40 A.M., mobile x-ray company notified of new order, awaiting arrival;
-At 8:50 A.M., notified resident's family of the above new orders;
-At 9:00 A.M., mobile x-ray company technician arrived to do STAT x-ray of right femur, hip and knee. As needed Norco 5-325 mg was effective, some relief noted but resident still had facial grimacing;
-At 9:40 A.M., results of x-rays are here and showed acute fracture distal femur;
-At 9:50 A.M., paged Physician J, awaiting call back;
-At 10:15 A.M., Physician J returned page. This writer notified physician of x-ray results. New order received to send the resident to the hospital for evaluation;
-At 10:20 A.M., notified the resident's family member of new orders to send the resident out and x-ray results;
-At 10:35 A.M., called hospital and report was given to emergency room nurse;
-At 10:45 A.M., called ambulance company for STAT transport services to the hospital;
-At 10:55 A.M., the ambulance company arrived to transport the resident via two emergency medical technicians per stretcher. Resident was stable at time of departure.
Review of the resident's Situation, Background, Assessment, Recommendation (SBAR) professional communication form, dated [DATE] at 8:00 A.M., showed:
-The change in condition, symptoms or signs is/are: Right leg pain;
-This started on [DATE];
-Since this started it has gotten: Worse;
-Things that make the condition or symptoms worse are: Any type of movement when doing ADLs;
-Things that make the condition or symptoms better are: As needed Norco 5-325 mg and no movement to right leg;
-Needs more assistance with ADLs, decreased mobility, weakness or hemiparesis (weakness on one side of the body);
-Describe symptoms or signs: Right leg pain, cannot be moved without complaints of pain;
-Increase in pain noted and reported to right leg;
-X- ray, transferred to hospital.
Further review of the resident's pain assessment, documented under resident vital stats, showed:
-On [DATE] (no time specified), 7 (midway between severe and very severe pain) faces scale (numeric scale assessed using the resident's facial expression when the resident is unable to verbalize a number);
-No further documentation of pain in [DATE].
Review of the resident's hospital records, showed:
-admitted [DATE];
-Right knee x-ray results, dated [DATE] at 2:16 P.M., showed there is a displaced (removal from normal position) distal (far end) femur fracture (fracture of the lower end of the right leg long bone). The distal fracture fragment (a small part broken from a larger entity) is displaced laterally (to the side) 2.3 centimeters (cm). There is override (slipping of either part of a fractured bone past the other) of the fracture line of about 4.5 cm. The femur and bones of the knee are osteopenic (having osteopenia, reduced bone mass) and there is severe degenerative arthritis of the right knee. The distal femur fracture shows posterior (back side) displacement of 4.1 cm. There is a knee joint effusion (increased fluid buildup);
-Portable right femur two view x-ray, dated [DATE] at 3:01 P.M., showed total right hip arthroplasty (surgical procedure to reconstruct the hip) is observed in anatomic alignment. Diffuse (wide spread) osteopenia is present. An oblique (situated in a slanting positron) distal right femoral diaphysis (portion of the long bone between the ends) fracture is present with nearly one shaft (diameter of the bone) width lateral and posterior displacement of the distal fracture fragment. There is mild anterior (front side) angulation (deviation from a straight line) of the distal fracture fragment. Three compartment right knee osteoarthritis (degenerative joint disease) is observed.
Review of the facility's fall policy, revised [DATE], showed:
-The purpose of this procedure is to provide guidance for evaluation of a resident in the event a fall occurred and to assist associates in identification of potential causes of the fall;
-If a resident sustains a fall, or is found on the floor without a witness to the event, associates shall evaluate for possible injuries and provide first aid or treatment as indicated;
-A licensed nurse shall notify the resident's attending physician and resident representative of the event. The licensed nurse shall document the fall in the resident's clinical record;
-A licensed nurse shall observe clinical status for 72 hours after an observed or suspected fall, and document findings in the resident clinical record;
-An incident report shall be completed for resident falls by a licensed nurse after the fall occurs.
Observation during the initial screening of residents, on [DATE] at 10:29 A.M., showed the resident in room in bed. A head/neck pillow in place. The resident had facial grimacing and a pained look. The resident said he/she was in pain and declined to talk further.
During an interview on [DATE] at 1:57 P.M., the Director of Nursing (DON) said CNA L was the only staff person in the room at the time the resident fell. He/she was placing the resident on the bed pan.
During an interview on [DATE] at 3:28 P.M., CNA L said he/she was the CNA assigned to the resident the evening of the fall. Staff know how to care for residents based on the care plan that is available in the electronic medical record. Staff also pass on shift report. Based on shift report, the resident required assist of one with bed mobility. He/she did not view the care plan. The last time he/she had cared for the resident prior to the night of the fall was approximately 6 months ago. The resident utilized a hand rail on both upper sides of the bed for mobility. At the time of the resident's fall, he/she stood on the right side of the bed and the resident fell off the left side of the bed. The resident did not really fall. He/she rolled to the left and the entire bottom half of the resident's body started to fall off the bed. He/she grabbed the resident's shirt while yelling for the nurse to come in. Nurse K saw what was happening and started to move the bed further away from the wall so he/she could fit between the bed and the wall. At the time of the resident's fall, the bed was not completely against the wall but it was close enough that the nurse could not fit. Additional CNAs came into the room to help. Nurse K assisted to lower the resident to the floor. While lowering the resident to the floor, there was a loud pop. The nurse then completed an assessment of the resident. The resident was able to move all extremities and did not say he/she had pain at that time. Once the nurse was done with the assessment, CNA T, another CNA and him/herself assisted the resident to bed. The nurse said to just lift the resident into bed. Some staff grabbed the resident's legs and other staff grabbed the resident's upper body. The staff then got the resident situated in the bed and the resident started to complain of right knee pain. The nurse had gone to the nurse's station so he/she went and told the nurse the resident had pain and asked if he/she could get the resident an ice pack. The nurse said that was fine. He/she checked on the resident several more times and he/she seemed relatively ok. He/she was the CNA for the resident until his/her shift ended at 11:15 P.M. and he/she was not sure who the CNA was who took over after the end of the shift.
During an interview on [DATE] at 8:42 A.M., Family Member M said he/she was notified of the resident's fall. The resident had to have a surgical procedure to have a rod placed in his/her femur to repair the fracture.
During an interview on [DATE] at 8:46 A.M., Family Member N said he/she was still trying to find out the circumstances surrounding the fall. The resident told him/her that he/she fell while transferring to the bed and said the person transferring him/her fell on top of him/her as well. The facility is saying the resident fell while being removed from the bed pan. The facility reported he/she was holding onto the bed rail. His/her bed should have been against the wall. The resident had surgery yesterday ([DATE]). The facility said they did the x-ray at the facility and the fracture did not require surgery so family was surprised when it was found out the resident did require surgery. Right now the resident is out of it and is on pain medications. Surgery went well.
During an interview on [DATE] at 10:23 A.M., CNA O said he/she worked on evenings [DATE] and assisted the resident after the fall. He/she was not assigned to the resident. He/she was going to check on another resident and walked past the resident's room. He/she saw the nurse and two CNAs in the room and the nurse was standing over the resident. They said CNA L was putting the resident on the bed pan when the fall occurred. After the nurse assessed the resident, he/she said two staff need to be at the top of the resident and two at the bottom in order to transfer the resident back to bed. CNA O said he/she had never worked with the resident before. CNA L and the nurse said the resident required a Hoyer lift but the way he/she was positioned on the floor, the bed was in the way to get the Hoyer lift there. He/she did not know why staff did not move the bed to allow room for the Hoyer lift. There were two other CNAs who assisted to transfer the resident to bed. The two other CNAs grabbed the resident's thighs and he/she was at the top of the resident and pulled him/her by the shirt at the shoulder area. He/she held the resident's shirt and not the shoulders so he/she would not hurt the resident. The nurse did not help. The resident was yelling really bad that he/she was hurting. Staff had said something about a pop they heard, but he/she was not in the room at the time the pop was heard. The nurse and the CNA responsible for the resident said the leg had popped. After staff got the resident into bed, the resident was saying his/her leg was hurting bad and it appeared red. The nurse said he/she was going to call the doctor.
During an interview on [DATE] at 10:57 A.M., CNA P said he/she was the CNA assigned to care for the resident on the night shift, [DATE] through the morning of [DATE]. No one passed on in report that the resident fell and he/she knew nothing of the fall or the need to monitor the resident post fall. When he/she did his/her first round on the resident, he/she just looked in the doorway. The resident looked back at him/her. The television was on. The resident did not say anything. At 1:00 A.M. or 2:00 A.M., he/she went to check on the resident. His/her bed was way up both the legs and head of bed were raised. When he/she went to let it down the resident yelled out and said his/her leg hurt. He/she checked the resident's brief for incontinence and when done the resident said he/she was fine. Normally, the resident would have said something about having the fall, but the resident was just a little out of it. He/she did not tell the nurse about the pain and just assumed it was the same complaints as usual. He/she did not know there was a fall. Typically staff pass on in report if there is a fall.
During an interview on [DATE] at 11:31 A.M., CNA Q said he/she was the CNA assigned to care for the resident the day shift of [DATE]. He/she was told nothing about the fall. Nothing was passed on in report. Upon entering the resident's room, the resident was in a lot of distress. He/she identified the pain to be in the right leg. The resident was not one to complain. Later that morning, CNA T, who had worked the evening shift, informed him/her of the fall. The fall should have been passed on in report. He/she reported the pain to the day shift nurse.
During an interview on [DATE] at 11:40 A.M., Nurse R said he/she was the nurse assigned to the resident on the day shift, [DATE]. He/she was told in report from the night nurse that the resident was on incident follow-up, that he/she didn't hit floor but was lowered to floor. He/she was told nothing about any report of pain or injury. After CNA Q reported the pain the resident was experiencing, he/she went to the room and assessed the resident. The resident's right knee and leg were swollen, hot to the touch, and turned outward. When he/she went to go near the leg, the resident started to scream. He/she called the doctor and reported the resident's symptoms. The doctor said to get x-rays. The x-rays came back as broken. He/she asked the DON if they should send the resident out and she said call the doctor first. He/she placed a call to the doctor and called the family. When the doctor called back we sent the resident out to the hospital.
During an interview on [DATE] at 3:02 P.M., Nurse S said he/she was the nurse assigned to the resident on the night shift, [DATE] through the morning on [DATE]. He/she was told of the fall and that the resident had no injury and range of motion was fine. He/she was told that they used two staff to put the resident on the bed pan but when they took the resident off, they only used one person. The resident required two person with a Hoyer for transfers and two person assist for bed mobility. To the best of his/her knowledge, the resident slept though the shift. He/she was never informed of the resident having pain. He/she never had to go into the room to provide care. It was in the morning when they were messing with him/her that staff realized there was pain.
During an interview on [DATE] at 3:14 P.M., Nurse K said he/she was the nurse assigned to care for the resident on evening shift [DATE], the evening of the fall. The resident required assist of one with activities of daily living and assist of two with a gait belt for transfers. Right now therapy staff are the only staff that can use the sliding board. He/she was in the hall when he/she heard CNA L call out and ask for help. He/she entered the resident's room and asked what happened. The resident was between the bed and wall, in a kneeling position. Both arms were reached up and holding onto the side rail. He/she moved the bed to get access to the resident and had to support him/her to keep him/her from hitting his/her face. When assisting the resident to the floor, he/she heard a loud pop but he/she did not know what it was. He/she would have assumed if it was a bone the resident would have screamed. The pop was so loud that he/she startled and yelled out. He/she did a visual check for deformities and did not see any bones sticking out or any misshapen legs. He/she checked the resident's eye response, obtained vital signs and completed range of motion. The resident denied pain at that time. He/she then called the physician and family. He/she was not in the room when staff assisted the resident back to bed. After talking to the family, the family called back and requested to talk to a supervisor. He/she transferred the call to the other building where the supervisor was. The supervisor then called and told him/her the family member said the resident wanted pain medication. The CNA also got ice for the resident's leg.
During an interview on [DATE] at 3:41 P.M., Physician J said he/she was called the evening of the resident's fall and then again the next morning. He/she was not told of a loud pop. That evening, [DATE], he/she was called by the nurse who said that the CNA was trying to help the resident get off the bed pan and dropped him/her and that he/she fell to the ground. It was reported that the resident had no pain, no injury and was ok. If he/she would have been told there was a pop and the resident required pain medication, he/she would have ordered the x-rays immediately. The resident is chronically debilitated already and this will make things more difficult for him/her.
During an interview on [DATE] at 7:45 A.M., CNA T said he/she worked on evenings on [DATE]. He/she assisted after the fall, but was not assigned to the resident. Prior to the fall, he/she assisted CNA L to transfer the resident from the wheelchair to bed with the use of a Hoyer lift and then assisted CNA L to get the resident on the bed pan. He/she told CNA L to let him/her know when he/she need help to take the resident off the bed pan. He/she was in a different room and heard a noise and CNA L scream for the nurse. When he/she entered the room, he/she saw the nurse between the bed and wall. He/she helped move the bed away. The nurse assisted the resident down to the floor because the resident was still holding on. There was a loud pop and the nurse said oh, my! What was that? The nurse said staff need to put the resident back into bed. He/she cannot remember who all helped. The nurse instructed staff to grab the resident and lift him/her to bed. He/she held the resident at the bottom. The resident said his/her knee hurt and it was red. CNA L gave the resident ice. The resident did report pain.
During an interview on [DATE] at 2:24 P.M., the DON said staff know how to care for residents by viewing the care plan. Staff should be assessing residents for pain during rounds. They should observe for pain or ask if the resident had pain. If the resident had pain after the fall this should be documented. After the fall, the resident should have been transferred back to bed with the Hoyer lift. Staff should never lift a resident by grabbing onto the arms and legs. The evening shift nurse should have completed the SBAR for the fall. If the nurse heard a loud pop when lowering the resident to the floor, this should have been reported to the physician.
2. Review of Resident #70's quarterly MDS, dated [DATE], showed:
-Cognitively intact;
-Supervision, oversight, encouragement, or cuing required for bed mobility, walking in the room, walking in the corridor, locomotion on and off the unit and eating;
-Limited assistance required for personal hygiene, toilet use, dressing and transfers;
-Diagnoses included heart failure, high blood pressure and dementia;
-No pain, no falls;
-Oxygen therapy not indicated as used.
Review of the resident's care plan, showed:
-Has potential for falls related to recent admission to community:
-Resident is at risk for falls related to change in environment. Resident wants to remain free from injury related to falls;
-Keep pathways clear and provide adequate lighting, reeducate to call for assistance when feeling unsteady;
-No documentation of the resident's need for oxygen therapy.
Review of the resident's medical record, showed the resident designated as do not resuscitate (DNR, no life saving measures desired).
Review of the resident's progress notes, showed:
-On [DATE] at 6:56 P.M., fall documentation: resident noted to be lying on floor by CNA at 10:00 A.M., on [DATE]. Resident noted to be on back with his/her head near the air conditioning unit and his/her legs were stretched out in the room. Resident stated I fell and hit my back on the air conditioner unit. Resident screamed out my back hurts when range of motion and assessment was attempted. Resident refused range of motion. This writer advised CNAs not to move resident. Complaints of back pain as needed Tylenol administered. At 10:25 A.M., paged the physician, awaiting call. At 10:40 A.M., Power of Attorney (POA) notified and requested for resident to be sent to the hospital. At 10:40 A.M., hospital emergency room nurse notified about resident's changed in condition. At 10:55 A.M., 911 called. Resident stayed on the floor with charge nurse at his/her side the whole time, until emergency medical technicians (EMTs) transferred him/her to the stretcher;
-On [DATE] at 6:59 P.M., received report from hospital that all x-rays negative for fracture and breaks. Stated resident was in pain and described it as severe pain;
-On [DATE] at 7:03 P.M., resident returned to the facility via ambulance. Chief complaints is shortness of breath. Resident placed on 3 liters (L) oxygen to keep oxygen saturation (percentage of oxygen in the blood) above 93% (normal 95% through 100%);
-On [DATE] at 7:56 P.M., follow up note. Resident refused skin assess due to severe back pain after hitting back on air conditioning unit;
-On [DATE] at 2:48 A.M., readmit status, resident returned from hospital after fall. Purple bruising to the left upper extremity. Complaint of pain 3/10 (based on a scale of 0 to 10. 0 Indicates no pain and 10 indicates the most severe pain) back pain but refused Tylenol. Helped adjust bed and pillows for comfort, resident on 3L oxygen, no shortness of breath or complaints. Reminded to use call light before he/she gets out of bed for precaution as he/she is used to being independent and without oxygen. Bed in low position, call light and personal items in reach. Vital signs: Temperature 97.9, blood pressure 135/82, heart rate 87, respirations 18, oxygen saturation 97% on 3L oxygen. Neurological check within normal limits;
-On [DATE] at 2:55 P.M., resident continued on follow-up. No distress or discomfort. Resident refused to eat lunch. By mouth fluids encouraged. In room with call light in reach;
-On [DATE] at 3:16 P.M., resident with recent fall. Recommending physical therapy evaluation to follow to assess mobility and balance;
-On [DATE] at 2:49 A.M., resident continued on follow-up for a fall with bruising. No complaints of or distress, currently resting in bed, call light in reach;
-On [DATE] at 1:07 P.M., resident was given wrong medication. Resident was given Norco (narcotic pain medication) 5-325 milligram (mg) one tab by mouth which was meant for his/her roommate. But by me being new and not told of the resident's confused mental status, when asked if he/she was (roommate's name) the resident answered yes. Medication was given and as soon as it was realized the medication was given to the wrong person, immediately notified coworker and assistant director of nursing (ADON) of the medication error. Physician notified and instructed to monitor resident for the next 6 hours. Family member notified. Vital signs: Blood pressure 155/90, heart rate 88, respirations 16, oxygen saturation 96% on 2L of oxygen. Resident assisted to wheelchair with CNA and this writer, to eat lunch. Resident sitting in chair with no complaints noted at this time;
-On [DATE] at 2:54 P.M., resident sitting in chair relaxing. Has no complaints of pain noted at this time;
-On [DATE] (note entered at 7:57 P.M., over three hours after the resident expired, and did not specify what time this observation occurred) Resident had complaints of irregular heartbeat. Did a manual pulse check of the radial pulse and the results was 66 beats per minute. Call sent out to physician and family;
-No further documentation of assessments of the resident, monitoring of the resident, documentation of change in condition and/or vital signs taken.
During an interview on [DATE] at 12:31 P.M., Physician EE said he/she was notified of the fall and when the resident received the wrong medication. The next notification he/she received was when the resident expired. He/she was not notified of a change in the resident's condition.
During an interview on [DATE] at 1:06 P.M., the resident's family member said he/she was notified of the fall and when the resident received the wrong medication. The next notification made was after the resident expired.
Further review of the resident's progress notes, showed:
-On [DATE] at 8:37 P.M., called to resident's room at 4:30 P.M., resident slumped in chair. Checked for vital signs. No vital signs present. Resident non-responsive. Resident deceased at 4:45 P.M. Physician notified, confirmed death diagnosis as congestive heart failure (CHF). Family notified, had concerns about earlier medication error. Family wanted coroner to do autopsy. Pathologist notified of request and the events of the medication error. Pathologist findings were that the amount of t[TRUNCATED]
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected 1 resident
Based on interview and record review, the facility failed consult with the resident's physician when there was a significant change in the resident's physical, mental, or psychosocial status and when ...
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Based on interview and record review, the facility failed consult with the resident's physician when there was a significant change in the resident's physical, mental, or psychosocial status and when there was a need to alter treatment significantly, when a resident returned from the hospital with new symptoms of shortness of breath and required the use of oxygen for one expanded sampled resident (Resident #70). The census was 125. The sample was 25.
Review of the facility's Change in a Resident's Condition or Status policy, revised 7/2018, showed:
-Our community shall promptly notify the resident, his or her health care provider, and representative of changes in the resident's medical/mental condition and/or status (e.g., changes in level of care, billing/payments, resident rights, etc.);
-The nurse will notify the resident's health care provider or physician on call when there has been a/an:
-Accident or incident involving the resident;
-Significant change in the resident's physical/emotional/mental condition;
-Need to alter the resident's medical treatment significantly;
-A significant change of condition is a major decline or improvement in the resident's status that:
-Will not normally resolve itself without intervention by associate or by implementing standard disease-related clinical interventions;
-Impacts more than one area of the resident's health status;
-Requires interdisciplinary review and/or revision to the care plan;
-Prior to notifying the health care provider, the nurse will make detailed observations and gather relevant and pertinent information for the provider;
-The nurse will record in the resident's medical record information relative to changes in the resident's medical/mental condition or status.
Review of Resident #70's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 6/12/19, showed:
-Cognitively intact;
-Supervision, oversight, encouragement, or cuing required for bed mobility, walking in the room, walking in the corridor, locomotion on and off the unit and eating;
-Limited assistance required for personal hygiene, toilet use, dressing and transfers;
-Diagnoses included heart failure, high blood pressure and dementia;
-No pain, no falls;
-Oxygen therapy not indicated as used.
Review of the resident's progress notes, showed:
-On 8/12/19 at 6:56 P.M., fall documentation: resident noted to be lying on floor by certified nursing assistant (CNA) at 10:00 A.M., on 8/12/19. Resident noted to be on back with his/her head near the air conditioning unit and his/her legs were stretched out in the room. Resident stated I fell and hit my back on the air conditioner unit. Resident screamed out my back hurts when range of motion and assessment was attempted. Resident refused range of motion. This writer advised CNAs not to move resident. Complaints of back pain as needed Tylenol administered. At 10:25 A.M., paged the physician, awaiting call. At 10:40 A.M., Power of Attorney (POA) notified and requested for resident to be sent to the hospital. At 10:40 A.M., hospital emergency room nurse notified about resident's changed in condition. At 10:55 A.M., 911 called. Resident stayed on the floor with charge nurse at his/her side the whole time, until emergency medical technicians (EMTs) transferred him/her to the stretcher;
-On 8/12/19 at 6:59 P.M., received report from hospital that all x-rays negative for fracture and breaks. Stated resident was in pain and described it as severe pain;
-On 8/12/19 at 7:03 P.M., resident returned to the facility via ambulance. Chief complaint is shortness of breath. Resident placed on 3 liters (L) oxygen to keep oxygen saturation (percentage of oxygen in the blood) above 93% (normal 95% through 100%);
-On 8/13/19 at 2:48 A.M., readmit status, resident returned from hospital after fall. Purple bruising to the left upper extremity. Complaint of pain 3/10 (based on a scale of 0 to 10. 0 indicates no pain and 10 indicates the most severe pain) back pain but refused Tylenol. Helped adjust bed and pillows for comfort, resident on 3L oxygen, no shortness of breath or complaints. Reminded to use call light before he/she gets out of bed for precaution as he/she is used to being independent and without oxygen. Bed in low position, call light and personal items in reach. Vital signs: Temperature 97.9, blood pressure 135/82, heart rate 87, respirations 18, oxygen saturation 97% on 3L oxygen. Neurological check within normal limits;
-No documentation the physician was notified when the resident returned to the facility or of the resident's shortness of breath and need for oxygen.
During an interview on 8/16/19 at 12:31 P.M., Physician EE said he/she was notified of the fall. He/she was not notified when the resident returned from the hospital to the facility. He/she was not notified of a change in the resident's condition, shortness of breath or the need for oxygen. He/she would expect to be notified.
During an interview on 8/16/19 at 2:00 P.M., the interim Director of Nursing said if a change in condition was noticed by the CNA, this should be communicated to the nurse. The nurse should follow-up. Even if a nurse is not familiar with the resident, they should follow-up and assess the resident. The physician should be notified of a change in condition.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to assure that each resident receives an accurate assessment, reflecti...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to assure that each resident receives an accurate assessment, reflective of the resident's status at the time of the assessment, to assess relevant care areas and are knowledgeable about the resident's status, needs, strengths, and areas of decline, for four of 25 sampled residents (Resident #232, #54, #69 and #132). The census was 125.
1. Review of Resident #232's admission progress note, showed on 6/13/19 at 7:30 P.M., resident admitted to the facility for therapy, diagnosis left knee surgery with staples, coccyx (tail bone) has 2 small pressure sores (pressure ulcers, injury to the skin and/or underlying tissue, as a result of pressure or friction). Treat with cream and dressing.
Review of the resident's Braden assessment (used for predicting pressure ulcer risk), dated 6/13/19, showed a score of 16 (mild risk).
Review of the resident's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 6/19/19, showed:
-Not a risk for pressure ulcers;
-No pressure ulcers on admission.
During an interview on 8/8/19 at 1:48 P.M., MDS Coordinator G said if a resident was admitted with pressure ulcers, it should be indicated on the MDS. A resident admitted with pressure ulcers would be considered at risk of pressure ulcers and the MDS should indicate this.
2. Review of Resident #54's physician order sheet (POS), showed:
-An order dated 12/26/18, for a continuous positive airway pressure (CPAP, a treatment for people who suffer from obstructive sleep apnea) machine, for sleep apnea;
-An order dated 5/5/19, to clean and bag CPAP every A.M.
Review of the resident's quarterly MDS, dated [DATE], showed no use of a CPAP machine indicated.
3. Review of Resident #69's medical record, showed an order dated 12/5/18, for hospice to evaluate and treat for weight loss.
Review of the resident's quarterly MDS, dated [DATE], showed:
-Receives hospice;
-Prognosis of less than six month: Not indicated yes or no.
4. Review of Resident #132's medical record, showed an order dated 1/23/19, to admit to hospice for diagnosis of Alzheimer's disease.
Review of the resident's quarterly MDS, dated [DATE], showed:
-Receives hospice;
-Prognosis of less than six month: No.
5. During an interview on 8/8/19 at 1:48 P.M., MDS Coordinator G said the MDS should be accurate.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to maintain proper placement of an indwelling urinary cat...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to maintain proper placement of an indwelling urinary catheter (a tube inserted into the bladder for purpose of continual urine drainage) and drainage bag in a manner to prevent increased chances of infection and assure proper orders for the use of the catheter. The facility identified ten residents as having indwelling urinary catheters. Five were selected as part of the sample and problems were found with one (Resident #93). The facility also failed to provide incontinence care according to professional standards of care to prevent skin related complications for one resident (Resident #103). The sample size was 25. The census was 125.
1. Review of Resident #93's admission minimum data set (MDS), a federally mandated assessment instrument completed by facility staff, dated 7/5/19, showed:
-Cognitively intact;
-Diagnoses included heart failure, diabetes and depression;
-Extensive assistance with bed mobility, transfers, dressing and toileting;
-Has an indwelling urinary catheter.
Review of the resident's care plan, dated 7/10/19, showed;
-Problem: Resident has altered elimination due to use of indwelling catheter;
-Goals: Will be free from signs/symptoms from urinary tract infection (UTI) and/or complication from indwelling catheter;
-Interventions: Monitor for signs/symptoms of UTI (i.e., elevated temp, lethargy, four odor to urine, c/o pain on urination);
-Indwelling catheter care per facility protocol;
-Maintain closed drainage system;
-Secure catheter to leg to avoid tension on urinary meatus;
-Change catheter PRN to assure patency;
-Offer and encourage frequent fluids/juices to reduce infection potential.
Review of the resident's POS, dated 8/1/19 through 8/31/19, showed:
-An order, dated 6/28/19, for Foley (brand of indwelling urinary catheter) catheter care;
-No orders for catheter or size of catheter.
Observation on 8/7/19 and 8/9/19, showed:
-On 8/7/19 at 6:14 P.M., the catheter drainage bag on the floor;
-On 8/9/19 at 9:16 A.M., the catheter tube looped upward with approximately two inches of urine in the tube that did not drain.
Review of the facility's catheter policy, updated December 2017, showed:
-Purpose: The purpose of this procedure is to prevent catheter-associated urinary tract infections;
-Maintaining Unobstructed Urine Flow: Check the resident frequently to be sure he or she is not lying on the catheter and to keep the catheter and tubing free of kinks;
-Unless specifically ordered, do not apply clamp to the catheter;
-The urinary drainage bag must be held or positioned lower than the bladder at all times to prevent the urine in the tubing and drainage bag from flowing back into the urinary bladder;
-Infection Control: Be sure the catheter tubing and drainage bag are kept off the floor;
-Drainage bag should be kept below the level of the bladder.
During an interview on 8/9/19 at 10:02 A.M., Regional Director of Clinical Operations said she would expect the catheter tube and drainage bag to not be on the floor. Staff are expected to correct the issue. The catheter tube should be straight so it can drain to the bag otherwise the urine can travel toward the bladder and cause an infection. She would expect catheter orders to include care and size.
2. Review of Resident #103's quarterly MDS, dated [DATE], showed:
-Brief interview of mental status (BIMS, a screening tool used to determine cognitive impairment) score of 3 out of a possible score of 15;
-A BIMS score of 0-7, showed the resident rarely or never understood;
-Requires extensive assistance of one staff member for bed mobility, transfers, dressing and toilet use;
-Always incontinent of bladder.
Review of the resident's Braden scale assessment (for predicting pressure ulcer risk) dated 7/16 /19, showed staff documented a score of 14 (a score of 13-14 indicated a moderate risk.)
Review of the resident's care plan, dated 4/16/19, showed:
-Problem: Incontinent of bowel and bladder;
-Goal: Skin will remain clean, dry, and free of breakdown related to incontinence;
-Approach: Perineal (the area between, and including, the genitals and the buttocks and rectum) cleansing and apply skin barrier cream with each incontinence episode.
During an observation on 8/6/19 at 5:10 A.M., showed Certified Nurse Assistant (CNA) A performed perineal care for the resident. CNA A washed his/her hands, donned gloves and went into the resident's bathroom. CNA A wet a towel in the bathroom sink, put no rinse soap on it, wet two washcloths and took them into the resident's room, placing them on a clean trash bag. CNA A removed the covers from the resident, removed two adult briefs, the one touched the skin and was urine soaked, and tucked both briefs underneath the resident. CNA A assisted the resident to roll on to his/her right side, took the soapy towel and with a sweeping, front to back motion, wiped from in between the resident's thighs towards the pubic bone to the buttocks. CNA A put the dirty towel into a trash bag, picked up a wet washcloth and wiped the resident's rectum using a front to back motion. CNA A discarded the soiled washcloth, picked up the second wet washcloth and cleansed the resident's buttocks using a patting motion. CNA A discarded the used washcloth, removed his/her soiled gloves and donned new gloves without sanitizing his/her hands first. CNA A removed the urine soaked briefs from under the resident, threw them in the trash, picked up a tube of barrier cream and smoothed it on to the resident's buttocks. CNA A then secured a new brief onto the resident and covered the resident with blankets. The CNA A failed to cleanse the resident's urethra (urinary opening), pubic area and inner thighs.
During an interview on 8/8/19 at 2:15 P.M., the Director of Nursing (DON) stated she expected nursing staff to follow the perineal care and handwashing policies. Staff should change areas of a wash cloth when going from one area of the body to another.
Review of the facility's Perineal Care Policy, dated 12/17, showed:
-Purpose: to Provide cleanliness and comfort to the resident, to prevent infections and skin irritation, and to observe the resident's skin condition;
-Fill a wash basin one-half full of warm water. Place the wash basin on the bedside stand within easy reach;
-Avoid unnecessary exposure of the resident's body;
-Wash the perineal area, wiping front to back;
-Wash the perineum moving from inside outward to and including thighs, alternating from side to side, and using downward strokes. Do not use the same disposable wipe to clean the urogenital passage. Do not reuse the same washcloth or water to clean the urogenital passage;
-Wipe the rectal area thoroughly, including the buttocks.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected 1 resident
Based on observation, interview and record review, the facility failed to ensure drugs and biologicals used in the facility were labeled in accordance with currently accepted professional principles, ...
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Based on observation, interview and record review, the facility failed to ensure drugs and biologicals used in the facility were labeled in accordance with currently accepted professional principles, and include the appropriate accessory and cautionary instructions, and the expiration date when applicable. In addition, the facility failed to store all drugs and biologicals in locked compartments. The census was 125.
Review of the facility's Storage of Medication policy, last revised 12/2017, showed:
-The community shall store drugs and biologicals in a safe, secure and orderly manor;
-Drug containers that have missing, incomplete, or incorrect labels shall be returned to the pharmacy for proper labeling before storing;
-The facility shall not use discontinued, outdated or detreated drugs or biologicals;
-Compartments (including, but not limited to, drawers, cabinets, rooms, refrigerators, carts and boxes) containing drugs and biologicals shall be locked when not in use, and trays or carts used to transport such items shall not be left unattended if open or otherwise potentially available to others.
1. Observation in the lodge on 8/5/19, showed:
-At 8:57 A.M., the 200 treatment cart contained:
-One insulin lispro (short acting insulin) vial, opened and not labeled with a resident's name or date. Nurse F said he/she did not know who it belonged to because it was not labeled;
-One tube of Triamcinolone acetonide cream (steroid cream), opened and not labeled with a resident's name;
-One tube of mupirocin ointment (antibiotic) 2%, not labeled with a residents name;
-Observation of both tubes showed, showed they appeared partially used. Nurse F said he/she did not know who the creams belong to;
-At 9:05 A.M., the 100 hall treatment cart contained 8 pills in an unlabeled and exposed medication cup. Nurse E said the medication in the cup was Tylenol. He/she then picked up the cup and threw it away.
2. Observation on 8/5/19 at 9:05 A.M., of the Lodge 100 hall nurses station, showed:
-A medication refrigerator located on a counter behind a divider wall;
-A sign posted above the refrigerator, showed medication refrigerator needs to be locked at all times;
-No staff at the nurse's station;
-The medication refrigerator unlocked. The refrigerator contained Acephen (pain medication) suppositories, insulin pens, purified protein derivative (PPD, skin test is a test that determines if you have tuberculosis) vials, vancomycin (antibiotic) powder, and bags of intravenous (IV) ceftriaxone (antibiotic).
3. Observation on 8/5/19 at 8:50 A.M., of the Lodge 200 hall nurses station, showed:
-A medication refrigerator located on a counter behind a divider wall;
-A sign posted above the refrigerator, showed medication refrigerator needs to be locked at all times;
-No staff at the nurse's station;
-The medication refrigerator unlocked. The refrigerator contained insulin pens, PPD vials, pneumonia vaccination vials, and bags of IV Zosyn (antibiotic).
4. During an interview on 8/8/19 at 2:13 P.M., the Director of Nursing (DON) said medications should be locked up when no staff are around, including medications in the refrigerator. Insulin should be labeled when opened and should be labeled with a resident's name. Medications should not be pre pulled and unlabeled in a medication cup. Antibiotic and steroid creams should be labeled with a resident's name.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0561
(Tag F0561)
Could have caused harm · This affected multiple residents
Based on observation, interview and record review, the facility failed to promote and facilitate resident self-determination through support of resident choice, by failing to facilitate residents righ...
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Based on observation, interview and record review, the facility failed to promote and facilitate resident self-determination through support of resident choice, by failing to facilitate residents right to make choices about aspects of his or her life in the facility that are significant to the resident when the facility staff locked the Bristol dining room between meal service, preventing the residents from being able to choose to use the dining room outside of scheduled meal service. This had the potential to affect all residents who would chose to use the dining room outside of scheduled meal service. The sample size was 25. The census was 125.
Review of a sign posted on the outside of the Bristol dining room door, showed the dining room:
-Opens at 7:00 A.M. and meal service at 7:30 A.M.;
-Opens at 11:30 A.M. and meal service at 12:00 P.M.;
-Opens at 4:45 P.M. and meal service at 5:30 P.M.
Observation outside the Bristol dining room on 8/5/19 at 12:02 P.M., showed several residents lined up in hallway outside of the dining room. No staff observed to be actively cleaning the dining room.
Observation outside the Bristol dining room on 8/7/19 at approximately 12:00 P.M., showed 17 residents sat in wheelchairs, lined up outside the dining room doors. The dining room doors were closed and locked. No staff observed to be actively cleaning the dining room.
Observation outside the Bristol dining room on 8/8/19 at 11:42 A.M., showed the doors closed and locked as 11 residents sat in their wheelchairs, lined down the hall. No staff observed to be actively cleaning the dining room. Resident #183 said it is like this every day. He/she wished they could get into the dining room earlier. Resident #116 said he/she has been seated in front of the dining room since 11:06 A.M., reading a book and wished he/she could get in earlier.
Observation outside the Bristol dining room on 8/8/19 at 1:43 P.M., showed the dining room doors locked. No staff observed to be actively cleaning the dining room.
Observation outside the Bristol dining room on 8/9/19 at 11:30 A.M., showed the doors to the dining room locked with 11 residents lined up in the hall outside the dining room. At 11:40 A.M., 15 resident lined down the hall. The doors continued to be locked. No staff observed to be actively cleaning the dining room.
Observation outside the Bristol dining room on 8/9/19 at 6:45 P.M., showed the doors to the dining room locked with 9 residents lined in the hall outside the dining room. At 7:00 A.M., 13 residents lined up outside the dining room. No staff observed to be actively cleaning the dining room.
During a group interview with 9 residents, on 8/8/19 at 1:30 A.M., residents said the Bristol dining room doors were always locked before meals. Residents have to wait to go in. Staff line us up like cattle.
During an interview on 8/9/19 at 2:56 P.M., with the Director of Nursing (DON), administrator and corporate staff, they said the dining room opens at 7:00 A.M. It should be opened outside of meal service times unless staff are cleaning. The administrator said he would expect residents be able to choose if they wanted to sit in the dining room outside of scheduled meal service times.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure residents had complete, accurate and individual...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure residents had complete, accurate and individualized care plans, by failing to update residents' transfer status, address pressure ulcers, addressed continuous positive airway pressure machine (CPAP) use, indwelling urinary catheters, dialysis and oxygen use for five residents (Residents #105, #232, #54, #126, and #28). The sample was 25. The census was 125.
1. Review of Resident #105's care plan, in use at the time of the survey, showed:
-The resident needs assistance with daily care;
-Goal: Resident will have daily care needs met;
-Interventions: Extensive assist with transfers. Two person staff support with transfers using a sling with Hoyer lift (mechanical lift). Hoyer lift to be used with 2 person assist at all times. Extensive assist with mobility. Extensive assist with bed mobility. Two person staff support with bed mobility.
Review of a statement provided by Physical Therapist (PT) H, showed:
-On the date 7/8/19, this PT did observe the resident transfer from sitting on the edge of the bed to lying supine and back to the edge of the bed sitting with minimal assist from supine to sitting and moderate assist of one from sitting to supine.
Review of the resident's PT screening, dated 7/10/19, showed resident seen for quarterly screen. Resident demonstrates no changes in functional status. Requires maximum assist for functional mobility. Currently on skilled therapy and then will transition to restorative therapy.
Review of the resident's physician order sheet (POS), showed an order dated 7/18/19, for sliding board transfer use for wheelchair to bed to wheelchair transfer. Requires contact guard assist and occasional verbal cues on safety and assist to position the chair and bed properly. Do not leave the sliding board in resident's room, as needed.
Review of the facility huddle communication form, dated 7/16/19, showed the residing now using slide board to help with transferring. Now assist of one.
During an interview on 8/7/19 at 9:10 A.M., the assistant administrator said on 7/10/19, therapy did a screen on the resident that showed the resident only required assist of one for bed mobility. Nursing staff were educated on the change with bed mobility and the decision to use a sliding board for transfers. When therapy works with a resident and once they feel they can change the resident's care levels, they start training staff on the floor. Then in huddle, they report their new recommendations and it is then added to the care plan. The MDS coordinator did not update the care plan but the information was passed on in report. On 7/16/19 the care plan should have been updated.
2. Review of Resident #232's medical record, showed admitted [DATE] and discharged on 7/12/19.
Review of the resident's admission progress note, showed on 6/13/19 at 7:30 P.M., resident admitted to the facility for therapy, diagnosis left knee surgery with staples, coccyx (tail bone) has 2 small pressure sores (pressure ulcers, injury to the skin and/or underlying tissue, as a result of pressure or friction). Treat with cream and dressing.
Review of the resident's skin assessments, showed:
-On 6/13/19 at 1:54 A.M.:
-Site: Coccyx;
-Type: Other;
-Treatment: [NAME], castor oil (a combination medicine used to treat bed sores and other skin ulcers) two times a day;
-On 6/29/19 at 6:43 A.M.:
-General skin check;
-Open area on left calf, treat with Mepilex dressing (occlusive dressing);
-No further skin assessments to address the pressure ulcers to the coccyx/buttocks, pressure ulcer(s) to the heels or wound to the back of the left leg.
Review of the resident's physician order sheet, showed:
-An order dated 6/18/19, for weekly skin checks. Document results in skin and wound module every week;
-An order dated 6/29/19, offload ulcer area for decub (pressure ulcer) ulcer to buttocks;
-An order dated 6/29/19, float both heels, daily, all shifts, as needed for heel ulcers;
-An order dated 7/11/19, for mupirocin 2% (antibiotic) topical ointment, cleanse wounds on left heel and leg, apply small amount of mupirocin and cover with Mepilex dressing every 4 days;
-An order dated 7/11/19, after completing treatment to bilateral (both sides) lower extremity, pad lower ankles and feet with abdominal pads (absorbent dressing) and wrap entire bilateral lower extremities with Kling (gauze wrap) to prevent skin break down.
Review of the resident's admission Minimum Data Set (MDS) a federally mandated assessment instrument, completed by facility staff, dated 6/19/19, showed:
-Not a risk for pressure ulcers;
-No pressure ulcers on admission.
Review of the resident's care plan, showed:
-At risk of pressure ulcers and other skin related injuries;
-Goal: maintain skin integrity without new skin related injuries;
-Interventions: Braden scale (used to determine pressure ulcer risk), keep bed linen wrinkle fee, observe skin for redness and breakdown, use pressure relieving cushion in wheelchair and off load heels as indicated. Follow community skin care protocol, treatments as indicated, pressure reducing mattress on bed;
-The care plan failed to identify the resident's pressure ulcers present on admission, the pressure ulcers to the heel(s) or wound to the left leg with specific goals and/or interventions.
3. Review of Resident #54's quarterly MDS, dated [DATE], showed:
-Moderate cognitive impairment;
-Indwelling urinary catheter (a tube inserted into the bladder to drain urine);
-Diagnoses included heart failure and neurogenic bladder (a lack of bladder control due to a brain, spinal cord or nerve problem).
Review of the resident's physician order sheet, in use during the survey, showed:
-An order dated 12/7/18, for catheter care every shift;
-An order dated 12/10/18, to change indwelling urinary catheter, monthly;
-An order dated 12/26/18, for continuous positive airway pressure (CPAP, a treatment for people who suffer from obstructive sleep apnea) machine;
-An order dated 5/5/19, to clean and bag CPAP every A.M.
Review of the resident's care plan, in use at the time of the survey, showed:
-CPAP not listed on the care plan with goals and interventions;
-Indwelling urinary catheter not listed on the care plan with goals and interventions.
4. Review of Resident #126's admission MDS, dated [DATE], showed:
-Cognitively intact;
-Received oxygen therapy;
-Received dialysis (process of filtering toxins from the blood in individuals with kidney failure);
-Diagnoses included heart failure and diabetes.
Review of the resident's physician orders, showed:
-An order dated 7/4/19, for 4 liters continuous oxygen, via nasal cannula;
-An order dated 7/4/19, to assess dialysis shunt (dialysis access site). Check bruit and thrill (the sound heard and the vibration felt as blood flows through the shunt), every shift for dialysis arteriovenous vein graft (artificial connection between an artery and vein used for dialysis), left forearm.
Review of the resident's care plan, in use at the time of the survey, showed;
-Problem, at risk for changed activity and preferences due to new environment and limited leisure interested;
-Interventions, prefers to wake up around 8:00 A.M.;
-Dialysis not listed on the care plan with goals and interventions;
-Oxygen use not listed on the care plan with goals and interventions.
5. Review of Resident #28's MDS, dated [DATE], showed:
-Severe cognitive impairment;
-Receives hospice services;
-Oxygen therapy: Nothing marked;
-Diagnoses included atrial fibrillation (A-Fib, an irregular heart rate), heart failure, stroke, and dementia;
Review of the resident's physician orders, showed no order for oxygen use (as needed or continuous and/or liter amount).
Review of the resident's care plan, in use during the survey, showed oxygen use not indicated on the care plan with goals and interventions.
Observations on 8/5/19 at 11:14 A.M., 8/6/19 at 8:04 A.M. and 4:30 P.M., and 8/7/19 at 10:28 A.M. showed the resident received oxygen per oxygen mask.
6. During an interview on 8/8/19 at 1:48 P.M., MDS Coordinator G said he/she is the MDS coordinator for the long-term care building. He/she had only been at the facility in his/her current position for a few weeks. He/she will update care plans during scheduled assessments and as needed. The facility has interdisciplinary meetings every morning and this is how he/she knows if there is a need to update the care plan. Floor staff need to report changes so care plans can be updated. Staff can also email him/her if changes are needed.
7. During an interview on 8/8/19 at 2:24 P.M., the Director of Nursing (DON) said staff know how to care for residents based on the care plan. She would expect the care plan to be accurate and staff should follow the care plan.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure appropriate care and services were provided to ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure appropriate care and services were provided to residents to prevent the development of pressure ulcers and treat those residents with pressure ulcers. Facility staff failed to ensure pressure ulcer treatments were completed as ordered and per acceptable nursing standards, thoroughly assess residents and their pressure ulcers, document assessments and measurements and update physicians to obtain treatment orders when new pressure ulcers were identified or when a pressure ulcer deteriorated. The facility identified 10 residents as having pressure ulcers, eight residents were sampled and investigated for pressure ulcer/injury and concerns were found with four (Residents #232, #48, #100 and #54). The sample size was 25. The census was 125.
Review of the facility's Skin Identification, Evaluation and Monitoring policy, revised 1/ 2018, showed:
-The purpose of this policy is to outline a method of identification, evaluation and monitoring for alterations in skin integrity. Communities will implement preventive measures and an individualized care plan will be formulated upon completion of findings;
-Licensed nursing associates will evaluate the skin integrity through a physical skin evaluation and use of the Braden Skin at risk tool (used for predicting pressure ulcer (injury to the skin and/or underlying tissue, as a result of pressure or friction) risk). Upon admission, weekly for three weeks, quarterly and when a significant change is identified. The nursing assistant will observe the resident's skin when assisting with activities of daily living (ADLs) and report changes to the nurse;
-Upon admission: The Licensed Nursing Associate complete a physical skin evaluation, document findings. If a skin condition is present on admission:
-Initiate protective dressing;
-Notify health care provider of findings and for further treatment orders;
-Notification/education of resident and resident representative of findings and physician orders;
-Document evaluation in the medical record;
-The licensed nursing associate: Complete a general skin check to evaluate for changes in skin integrity;
-Document in medical record the finding of general skin check;
-If wound is present and previously identified, document integumentary (the body system made up of the skin) findings: Appearance of the wound, including measurements. Treatment applied/initiated per health care provider order in the medical record;
-If new wound is identified: Initiate protective dressing. Notify health care provider of findings and for further treatment orders;
-Document evaluation in the medical record;
-Update plan of care with each intervention;
-The Certified Nursing Assistant (CNA) should:
-Observe skin for changes when assisting with ADLs;
-Report skin integrity changes to nurse;
-Director of Nursing (DON)/Wound Champion or Designee should:
-Review skin and wound documentation to identify opportunity, as indicated;
-Review medical record to identify need for diagnostic review for comorbidity relation. Communicate with physician, as indicated;
-Review newly identified skin integrity changes identified by CNA and/or licensed nurse associate;
-The interdisciplinary team (IDT) will review for completion of documentation and assist with identification of further resident centered interventions as needed;
-Care plan updated as indicated;
-The report will be available for review by the IDT;
-Skin Integrity Treatment Program: The treatment program will focus on the following strategies:
-Eliminate or reduce the source of pressure using positioning techniques;
-Pain control;
-Preventative measures to reduce the risk of further tissue loss;
-Managing and reducing the risk of infections;
-Interventions that increase the potential for healing;
-Nutritional evaluation and intervention as indicated;
-Managing systemic issues;
-Debridement (removal of dead tissue), when needed as ordered;
-The policy failed to define terminology related to wound staging or assessment.
1. Review of Resident #232's medical record, showed:
-admitted [DATE] and discharged on 7/12/19;
-A Braden assessment (used to identify risk of pressure sore development), dated 6/13/19, showed a score of 16 (mild risk);
-An admission progress note, dated 6/13/19 at 7:30 P.M., resident admitted to the facility for therapy, diagnosis left knee surgery with staples, coccyx (tail bone) has 2 small pressure sores. Treat with cream and dressing.
Review of the resident's Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, records, showed:
-An admission MDS, dated [DATE], showed:
-Not a risk for pressure ulcers;
-No pressure ulcers on admission;
-A discharge MDS, dated [DATE], showed no pressure ulcers upon discharge.
Review of the resident's skin assessments, showed:
-On 6/13/19 at 1:54 A.M.:
-Site: Coccyx;
-Type: Other;
-Treatment: [NAME], castor oil (a combination medicine used to treat bed sores and other skin ulcers) two times a day;
-No measurements, staging or description of the coccyx wound;
-On 6/29/19 at 6:43 A.M.:
-General skin check;
-Open area on left calf, treat with Mepilex dressing (occlusive dressing);
-No further skin assessments to address the pressure ulcers to the coccyx/buttocks or pressure ulcer(s) to the heel(s). No measurements, staging or descriptions of the pressure ulcers.
Review of the resident's electronic physician order sheet (POS), showed:
-An order dated 6/18/19, for weekly skin checks. Document results in skin and wound module every week;
-An order dated 6/29/19, offload ulcer area for decub (pressure ulcer) to buttocks;
-An order dated 6/29/19, float both heels, daily, all shifts, as needed for heel ulcers;
-An order dated 7/10/19, complete skin assessment upon discharge;
-An order dated 7/11/19, for mupirocin 2% (antibiotic) topical ointment, cleanse wounds on left heel and leg, apply small amount of mupirocin and cover with Mepilex dressing every 4 days;
-An order dated 7/11/19, after completing treatment to bilateral (both sides) lower extremity, pad lower ankles and feet with abdominal pads (absorbent dressing) and wrap entire bilateral lower extremities with Kling (gauze wrap) to prevent skin break down.
Further review of the resident's skin assessments, showed no skin assessment completed upon discharge.
Review of the resident's care plan, showed:
-At risk of pressure ulcers and other skin related injuries;
-Goal: maintain skin integrity without new skin related injuries;
-Interventions: Braden scale, keep bed linen wrinkle fee, observe skin for redness and breakdown, use pressure relieving cushion in wheelchair and off load heels as indicated. Follow community skin care protocol, treatments as indicated, pressure reducing mattress on bed;
-The care plan failed to identify the resident's coccyx pressure ulcers present on admission and the pressure ulcers to the heel(s) with specific goals and/or interventions.
Further review of the resident's progress notes, showed no wound measurements, staging or descriptions. No discharge skin assessment.
Review of the facility's wound report, dated 4/1/19 through 8/7/19, showed the resident not identified on the wound report as having wounds or pressure ulcer(s). No tracking of wound measurements or wound progress.
During an interview on 8/8/19 at 10:50 A.M., the Wound Nurse said the resident's discharge skin assessment should have been completed upon discharge as ordered.
During an interview on 8/8/19 at 10:48 A.M., the Staff Development Coordinator said she was not sure when the resident developed the pressure ulcers to the heel(s) or if it was one or both heels. She will look for any additional information and provide it if found. She was not sure what stage the heel ulcer(s) were. The heel ulcer(s) and coccyx ulcers should have been tracked on the wound report and there should be weekly measurements. At 11:47 A.M., the wound nurse said the note on 7/11/19 is the only thing she could find regarding the resident's wounds. She was not sure what type of wound they were, their stage or measurements. She could not find the discharge wound assessment.
2. Review of Resident #48's admission MDS, dated [DATE], showed:
-Active diagnoses included: Alzheimer's disease, diabetes mellitus, and seizures;
-Extensive assistance with one staff member for personal hygiene, toileting, dressing, locomotion on and off unit and bed mobility;
-Extensive assistance with two staff members for transfers;
-Walker or wheelchair for locomotion;
-At risk for developing pressure ulcers;
-No pressure ulcers present;
-Pressure relieving devices used for bed and wheelchair.
Review of the resident's care plan, dated 5/10/19 and in use at the time of the survey, showed;
-Problem: At risk for pressure ulcer;
-Goal: Resident will maintain skin integrity without new skin related injury;
-Approaches included: Keep bed linens unwrinkled. Do not use excess pads. Turn and position resident and keep off right buttock. Use pressure relieving devices, cushion in wheelchair, and off heels as indicated, pressure reducing mattress.
Review of the resident's Braden scale assessment, dated 6/14 /19, showed a score of 15 (a score of 12 or less indicated a high risk).
Review of the resident's electronic POS, showed an order 5/13/19, for weekly skin checks. Document results in skin and wound module.
Review of the resident's progress notes for June, July, and August 2019, reviewed on 8/8/19 at 8:00 A.M., showed:
-On 7/2/19 at 4:11 A.M., during brief change found a 2 centimeter (cm) by 1 cm by 0.1 cm pressure ulcer to top posterior (back side) right thigh. Area was cleansed and dressed. No drainage present. Resident denies pain or discomfort at site. Wound nurse notified;
-On 7/8/19, skin assessment done. Resident has a 3 cm by 2 cm open area to right lower buttock. Area cleansed and dressing applied. Staff told to turn and position and keep resident off that buttock;
-On 7/30/19, writer spoke to medical director regarding wound to left buttock. New orders issued to cleanse wound to left buttocks with normal saline or wound cleanser and dry, apply hydrogel (a gel-based wound dressings with high water content) and foam dressing. Have wound nurse follow up;
-No further documentation of the wound condition, staging, measurement and appearance.
Further review of the resident's POS, showed:
-An order dated 7/2/19, to cleanse area to left buttock and cover with comfort foam border (foam dressing), apply one topical every three days and as needed;
-An order dated 7/8/19, to cleanse right lower buttock daily, cover with dry dressing for open area;
-An order dated 7/30/19, for hydrogel, cleanse wound to left buttocks with normal saline and or wound cleanser, apply hydrogel and cover with foam dressing;
-An order dated 7/30/19, to cleanse right buttock and apply hydrogel and dry dressing daily.
Review of the resident's electronic medication/treatment administration records (eMAR/eTAR), reviewed on 8/8/19 at 7:21 A.M., showed:
-An order dated 7/2/19, to cleanse area to left buttock and cover with comfort foam border dressing, one topical, every three days and as needed;
-Care documented as provided to the left buttock on 7/2, 7/5 and 7/8/19;
-The order for left buttock discontinued on 7/8/19;
-No other care documented as provided to the left buttock until 7/31/19;
-An order dated 7/30/19, for Left buttock, cleanse wound to left buttock with normal saline or wound cleanser, dry and apply hydrogel and foam dressing;
-Care documented as provided to the left buttock daily on 7/31 through 8/8/19.
Further review of the resident's eMAR/eTAR, showed:
-An order dated 7/8/19, to cleanse right lower buttock daily, cover with dry dressing;
-Care documented as provided to the right lower buttock daily on 7/8 through 7/28 and 7/30/19;
-The order for right lower buttock discontinued on 7/30/19;
-An order dated 7/30/19, cleanse right buttock and apply hydrogel and dry dressing daily;
-Care documented as provided to the right buttock on 7/31 through 8/8/19.
Review of the resident's skin evaluation records, for July and August 2019 and reviewed on 8/8/19 at 8:29 A.M., showed:
-Skin Evaluations for the wound located on the right lower buttocks, origin date 7/8/19. Site: right lower buttock. Full thickness wound. Type: Pressure Ulcer. Caused by pressure, care planned. Acquired at the facility. Measured: 3.0 cm long by 2.0 cm wide by 0.1 cm deep. Interventions: A pressure reducing chair, pressure reducing bed, a turning and repositioning program, with a morning and afternoon nap. Stage II pressure ulcer (partial-thickness loss of skin with exposed dermis, presenting as a shallow open ulcer. May also present as an intact or open/ruptured blister):
-Charting date 7/8/19: Treatment: Cleansed and dry foam dressing applied; Description: Open area to right lower buttocks. Wound bed pink, moist with even rounded edges; Wound description: wound edges even rounded, granulation tissue (new tissue growth), and light amount of pink, serous (clear) drainage;
-Charting date 7/13/19: Treatment: Cleansed and dry foam dressing applied; Description: Open area to right lower buttocks. Wound bed moist with even rounded edges. No current change; Wound description: wound edges even rounded, granulation tissue, and light amount of pink, serous drainage;
-Charting date 7/22/19: Treatment: Cleansed and dry foam dressing applied; Description: Open area to right lower buttocks. Wound bed pink, moist with even rounded edges. Area with noted granulation and is drying. Wound description: wound edges even rounded, granulation tissue, and light amount of pink, serous drainage;
-Charting date 7/27/19: Treatment: Cleansed and dry foam dressing applied; Description: Open area to right buttocks. Wound bed moist with even rounded edges. Area with noted granulation and is drying; however, with no current change. Wound description: wound edges even rounded, granulation tissue, and light amount of serous drainage;
-Charting date 8/4/19: Treatment: Cleansed and dry foam dressing applied; Description: Open area to right lower buttocks. Wound bed pink, moist with even rounded edges. Area with noted granulation and is drying; however, with no current change. Wound description: wound edges even rounded, granulation tissue, and light amount of pink, serous drainage;
-Skin Evaluations for the wound located on the right posterior thigh (the back of the resident's right thigh), origin date 7/2/19, caused by Pressure, has a 2.0 cm long by 1.0 cm wide by 0.1 cm deep pressure area to top of right posterior thigh:
-Charting date 7/2/19: Skin Condition; Type: Other; Treatment: Cleansed and covered with Coversite (a gauze dressing bordered with adhesive); Description: Area cleansed and dressed. Wound description: Wound edge no undermining (wound open underneath the border of the wound), No tissue type noted and no drainage noted; Staging: Inapplicable; Interventions: Inapplicable;
-Charting date 7/8/19: Partial thickness wound; Type: Pressure Injury; Treatment: Cleansed and covered with Coversite; Description: Wound bed pink, moist with even rounded edges; Care Planned; Acquired at the facility; Wound description: Wound edges even, with granulation tissue and no drainage, Stage II Pressure Ulcer; Interventions: A pressure reducing chair, pressure reducing bed, a turning and repositioning program, with a morning and afternoon nap;
-Charting date 7/13/19: Partial thickness wound; Type: Pressure Ulcer; Treatment: Cleansed and covered with Coversite; Description: Wound bed pink, moist with even rounded edges. Area with no current change; Care Planned; Acquired at the facility; Wound description: Wound edge even, intact, with granulation tissue and no drainage, Stage II; Interventions: A pressure reducing chair, pressure reducing bed, a turning and repositioning program, with a morning and afternoon nap;
-Charting date 7/22/19: Partial thickness wound; Type: Pressure Ulcer; Treatment: Cleansed and covered with Coversite; Description: Wound bed pink, moist with even rounded edges; Care Planned; Acquired at the facility; Wound description: Wound edge even, intact, with granulation tissue and no drainage, Stage II; Interventions: A pressure reducing chair, pressure reducing bed, a turning and repositioning program, with a morning and afternoon nap;
-Charting date 7/27/19: Partial thickness wound; Type: Pressure Ulcer; Treatment: Cleansed and covered with Coversite; Description: Wound bed pink, moist with scattered areas of drying wound with even rounded edges; Care Planned; Acquired at the facility; Wound description: Wound edge even, intact, with granulation tissue and no drainage, Stage II; Interventions: A pressure reducing chair, pressure reducing bed, a turning and repositioning program, with a morning and afternoon nap;
-Charting date 8/4/19: Partial thickness wound; Type: Pressure Ulcer; Treatment: Cleansed and covered with Coversite; Description: Wound bed pink, moist with scattered areas of drying wound with even rounded edges. No current change; Care Planned; Acquired at the facility; Wound description: Wound edge even, intact, with granulation tissue and no drainage; Interventions: A pressure reducing chair, pressure reducing bed, a turning and repositioning program, with a morning and afternoon nap.
Review of the resident's medical record, showed the facility failed to complete skin evaluations for the pressure ulcer located on the resident's left lower buttock.
Further review of the resident's electronic progress notes, showed staff failed to document when the wound on the left lower buttock first presented.
Further review of the resident's care plan, showed the care plan failed to address the wound located on the left lower buttock, and failed to address morning and afternoon naps as stated on the Skin Evaluations.
Review of the facility's Skin and Wound Tracking Report, dated 5/5/19 to 8/5/19, showed the following for the resident:
-Stage II pressure ulcer located on the resident's right lower buttock, including measurements, on 7/8, 7/13, 7/22, 7/27, and 8/5/19;
-Stage II pressure ulcer located on the resident's right posterior thigh, including measurements, on 7/8, 7/13, 7/22, 7/27, and 8/5/19.
-No tracking or identification of the pressure ulcer located on the resident's left lower buttocks.
Observations during time of the survey, showed the resident sat in his/her wheelchair without a pressure relieving device:
-On 8/5/19 at 9:11 A.M., and at 1:32 P.M.;
-On 8/6/19 at 9:13 A.M. and at 11:42 A.M.;
-On 8/7/19 at 6:57 A.M., 7:48 A.M. and at 11:18 A.M.;
-On 8/8/19 at 6:47 A.M., and at 12:42 P.M.
During an observation on 8/6/19 at 5:45 A.M., Nurse C provided care for the resident. The resident lay in bed on top of a blanket that was folded in thirds underneath him/her that created a thick barrier between the resident and the pressure reducing mattress. Nurse C positioned the resident onto his/her right side and exposed the left buttock, Nurse C pulled back the dressing from the resident's wound located on the left lower buttock and obtained measurements. Nurse C said the wound measured 3.1 cm long by 2.2 cm wide. Nurse C described the wound base to contain 90% yellow tissue (slough, dead tissue) and 10% pink tissue (new, healthy tissue) with a scant (small amount) amount of light pinkish drainage (serosanguineous), edges of the wound were macerated (softened tissue) and the periwound (skin surrounding the wound) was dark brown and did not blanch (a temporary whitening of the skin when pressure is applied and then released). Nurse C said the pressure ulcer was a stage II ulcer. Nurse C reapplied the bordered gauze dressing on to the resident's left lower buttock pressure ulcer. He/she repositioned the resident to his/her left side and exposed the dressing located on the right lower buttock. After cleansing his/her hands and donning gloves, Nurse C pulled back the dressing from the resident's wound located on his/her right lower buttocks. Nurse C measured the wound, stating the wound measured 1.8 cm long by 0.7 cm wide. Nurse C described the wound base as 100% red granulated tissue with a scant amount of bloody drainage (sanguineous), with intact edges, and the periwound was brown in color and did not blanch. Nurse C said the wound on the resident's right lower buttock was a stage I pressure ulcer.
Review of the Centers for Medicare and Medicaid services (CMS) State Operations Provider Certification, showed §483.25(b) Skin Integrity, Definitions are provided to clarify clinical terms related to pressure injuries and their evaluation and treatment:
-Stage 1 Pressure Injury: Non-blanchable erythema of intact skin with a localized area of non-blanchable erythema (redness). In darker skin tones, the pressure injury may appear with persistent red, blue, or purple hues. The presence of blanchable erythema or changes in sensation, temperature, or firmness may precede visual changes. Color changes of intact skin may also indicate a deep tissue pressure injury;
-Stage 2 Pressure Ulcer: Partial-thickness loss of skin with exposed dermis, presenting as a shallow open ulcer. The wound bed is viable, pink or red, moist, and may also present as an intact or open/ruptured blister. Adipose (fat) is not visible and deeper tissues are not visible. Granulation tissue, slough and eschar are not present. This stage should not be used to describe moisture associated skin damage including incontinence associated dermatitis, intertriginous dermatitis (inflammation of skin folds), medical adhesive related skin injury, or traumatic wounds (skin tears, burns, abrasions).
Observation on 8/8/19 at 5:20 A.M., showed the Wound Nurse performed wound care for the resident. The Wound Nurse prepped the wound supplies, brought them into the resident's room, and positioned the resident on to his /her right side. The Wound Nurse removed the soiled dressing from the wound located on the resident's left lower buttock. There was a small amount of purulent (containing puss) drainage on the soiled dressing. The Wound Nurse described the drainage on the soiled dressing as a scant amount of yellow, pink serous (clear) drainage. Observation, showed the wound base contained approximately 90% yellow tissue localized in the center of the wound, surrounded by 10% pink tissue with white edges and a small amount of blood tinged drainage. The Wound Nurse then measured the wound stating it was a pressure ulcer, stage II, 2.5 cm in length, 1.5 cm in width, and 0.2 cm in depth and described the wound base as pale, pink granulated tissue with serous drainage present, and said the periwound blanched. The Wound Nurse finished treating the wound by cleansing the wound, applying hydrogel, and covering the wound with foam dressing. The Wound Nurse cleansed his/her hands, donned new gloves, repositioned the resident on to his/her left side, and exposed the right buttock. The wound nurse removed the old dressing from the wound on the resident's right lower buttock stating the dressing contained a small amount of serosanguineous drainage. The Wound Nurse then measured the wound stating it was a pressure ulcer stage II, 0.6 cm in length, 1.0 cm in width, and described the wound bed as pink in center with granulation present with intact edges. The Wound Nurse then depressed his/her thumb against the periwound and stated it blanched. The Wound Nurse finished treating the wound and then verified the resident did not have a wound on his/her right posterior thigh (the back of the right thigh).
During an interview on 8/8/19 at 11:30 A.M., the Wound Nurse stated she documented on an incorrect site. The wound on the resident's right posterior thigh is actually the wound located on the resident's left lower buttocks. The Wound Nurse did not know why the order to treat the pressure ulcer located on the left lower buttock was discounted without a new treatment order. If a resident has a pressure ulcer identified on their buttocks and the care plan and skin evaluations stated there was a pressure relieving device on wheelchair seat in place, the resident should have a gel pad on top of the wheelchair seat.
3. Review of Resident #100's admission MDS, dated [DATE], showed:
-Cognitively intact;
-Diagnoses included high blood pressure, diabetes, arthritis, stroke, hemiplegia (paralysis and/or weakness on one side of the body), depression, and asthma;
-At risk for pressure ulcers.
Review of the resident's care plan, dated 7/1/19, showed:
-Problem: Resident is at risk for pressure ulcers and other skin related injuries;
-Interventions: Braden scale to be completed. Observe skin for redness and breakdown during routine care. Use pressure relieving devices, cushion in wheelchair and off heels as indicated. Follow community skin care protocol. Treatments, as indicated, see physician order sheet. Pressure reducing mattress on bed;
-Problem: Resident has impaired integrity related to skin breakdown to the right heel;
-Interventions: Provide treatment as ordered. Provide pain management with dressing changes. Minimize force and friction applied to skin. Registered dietician consult. Assess and evaluate wound size, depth, color, and drainage present every week. Assist/teach to reposition self to reduce pressure (shifting own weight or turning). Float heels when in bed. Heel protector on when up in chair.
Review of the resident's medical record, showed the resident returned from the hospital on 7/1/19.
Review of the resident's progress notes, dated 7/25/19, showed resident noted to have dark soggy area to right heel, 3 cm by 2.5 cm. Resident denies pain, small open area noted 0.2 cm by 1.
Review of the resident's skin evaluation of the left heel, dated 7/25/19, showed:
-Origin date of 7/25/19;
-Category: Skin condition;
-Type: Other;
-Treatment: blank;
-Description: Right heel soft dark boggy area to right heel 3 cm by 2.5 cm. Small skin noted 0.2 x 2 cm;
-Size: blank;
-Eschar: blank;
-Slough: blank;
-Granulation: blank;
-Drain type: blank;
-Color: Inapplicable;
-Stage: Inapplicable;
-Map of area showed the open area was on the left heel.
Review of the resident's skin evaluations of the left heel, dated 7/27/19 and 8/4/19, showed:
-Origin date of 7/25/19;
-Category: Persistent skin redness;
-Type: Pressure Injury;
-Treatment: Heel protectors at all times, foam dressing change daily;
-Description: Resident admitted with an area to left heel. Area with thick gray brown peeling firm skin. Area tender to touch;
-Size: Length 3.0 cm, width 4.0 cm, depth 0 cm;
-Tissue type: Necrotic/eschar (dead tissue);
-Drainage type: None;
-Color: Inapplicable;
-Stage: Deep tissue injury;
-Map of area showed area was on the left heel;
-No documentation of measurements or treatment plan for the right heel.
Review of the resident's POS, dated 8/1/19, showed:
-An order, dated 7/2/19, for weekly skin checks;
-An order, dated 7/5/19, for compression stockings, every shift for edema (swelling);
-An order, dated 7/25/19, for heel protectors to heels, every shift for right heel protection;
-An order, dated 7/25/19, float heels while in bed;
-An order, dated 7/25/19, for protective dressing to right heel every day;
-An order, dated 8/1/19, for Hydrogel, topical every day for wound to right heel, apply to right heel with a foam dressing daily until healed.
Review of the facility's skin/wound tracking report, dated 7/5/19 through 8/5/19, showed no documentation of the resident's right heel.
Observation and interview on 8/5/19 at 1:09 P.M., showed the resident sat in wheelchair. The resident's spouse said the resident had a sore on his/her heel. Staff placed compression stockings on the resident along with socks, and it resulted in a dollar coin sized wound on his/her right heel. He/she is to wear protective boots in bed and his/her lower extremities are elevated. He/she wears slipper socks during the day.
Observation and interview on 8/7/19 at 1:35 P.M., showed the resident sat in his/her wheelchair. The resident wore a protective boot on the right foot and a slipper sock on the left foot. At 1:39 P.M., Nurse I confirmed that the resident's bandage was changed and he/she receives a treatment to the right heel daily during the day shift. At 3:21 P.M. and 6:04 P.M., the resident lay in bed with the lower extremities not elevated.
Observation on 8/8/19 at 5:42 A.M., showed the resident in bed. He/she wore a protective boot on the right foot only. Lower extremities not elevated.
Observation and interview on 8/8/19 at 10:19 A.M., showed Nurse E arranged supplies on top of a barrier and carried the barrier in and placed on the over the resident's bedside table. Nurse E washed hands and applied gloves, removed the boot, and removed the old dressing on the right foot as Nurse F held resident's foot up with his/her gloved hand. Upon removing the old dressing, the resident's right heel appeared reddish in color with brown drainage noted on the old bandage. The old bandage, dated 8/7/19. The right heel revealed approximately 5 cm by 8 cm black eschar (dry dead tissue) and pink granulated tissue. Nurse E washed his/her hands and put on clean gloves. Nurse E cleaned the area with gauze and wound cleanser. When Nurse E cleansed the area, it appeared that part of the eschar became loose. Nurse E used a Q-tip and applied wound gel to the eschar, applied foam, and secured with tape. Observation of the left heel, showed skin intact. Nurse E confirmed there was no treatment orders for the left heel because it is only dry skin. Staff only use the boot for the right foot and only when the resident is in bed. The right heel started off like a blister a couple of weeks ago, then the skin fell off and it ended up looking like this. Nurse E did not know what stage it was in and said the wound nurse stages wounds.
During an interview on 8/8/19 at 10:44 A.M., the wound nurse said he/she was not aware of the open area on the resident's right heel. He/she would expect the change nurse to notify him/her, so he/she can do an entry on the wound. He/she would expect staff to follow all treatment orders including to float heels in bed. The wound nurse was not aware of a treatment order for the left heel even though the left heel was being tracked on the wound report. He/she was not aware of treatment orders for the right heel. At 11:36 A.M., the wound nurse confirmed there were no treatment orders for the resident's left heel.
4. Review of Resident #54's quarterly MDS, dated [DATE], showed:
-At risk for pressure ulcer;
-Stage one or greater pressure ulcer;
-Unhealed pressure area, one or higher;
-Application of dressing/ointments to feet;
-Diagnoses included heart failure.
Review of the resident's POS, showed:
-An order for weekly skin checks;
-An order dated 3/12/19, for Hydro gel and dressing to left heel daily.
Review of the resident's eTAR, showed daily Hydro gel and dressing to left heel, initialed as completed.
Review of the resident's skin assessments, showed:
-On 7/3/19, continue with current treatment, no skin issues at this time;
-On 7/7/19, skin tear, cleanse and apply foam dressing, change every three days, small open area to left elbow;
-On 7/20/19, excoriation to buttocks, apply barrier cream.
Review of the facility's skin/wound tracking report, showed the following for the resident:
-On 7/8/19, right heel pressure ulcer, Length 3.0 cm, Width 3.0 cm, Depth 0 cm;
-On 7/13/19, 7/20/19, 7/22/19, 7/27/19 and 8/4/19, right heel pressure ulcer, 2.5 by 2.3 by 0.
Review of the resident's care plan, showed:
-At risk for pressure ulcers and other skin r
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Respiratory Care
(Tag F0695)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to follow physician's orders to ensure oxygen tanks conta...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to follow physician's orders to ensure oxygen tanks contained oxygen while in use, failed to follow physician's orders for oxygen rate of administration, failed to provide a physician order for continuous positive airway pressure machine (CPAP machine, used for the treatment of sleep apnea) and ensure tubing/oxygen masks were labeled per facility policy, for four residents out of six resident's investigated for respiratory care and one additional sampled resident (Residents #126, #8, #100, #28 and #70) . The census was 125.
Review of the facility's Oxygen Administration policy, revised 10/2018, showed:
-The purpose of this procedure is to provide guidelines for safe oxygen administration;
-Verify that there is a physician's order for this procedure. Review the physician's orders or community protocol for oxygen administration;
-Review the resident's care plan to assess for any special needs of the resident;
-Assemble the equipment and supplies as needed;
-Oxygen therapy is administered by way of an oxygen mask, nasal cannula and/or nasal catheter;
-Label and date the humidifier bottle and oxygen tubing;
-Document the rate of oxygen flow, route and rationale.
1. Review of Resident #126's admission Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 7/10/19, showed:
-Cognitively intact;
-Oxygen therapy used;
-Diagnoses included heart failure and diabetes.
Review of the resident's physician order sheet (POS), showed an order dated 7/4/19, for 4 liters (L), continuous oxygen, via nasal cannula.
Review of the resident's care plan, showed no direction to staff for oxygen usage (as needed, continuous and/or liter amount).
Observation on 8/6/19 at 1:46 P.M., showed the resident lay in bed and wore a nasal cannula, with his/her oxygen set at 3 L. On 8/7/19 at 1:46 P.M., the resident wore his/her nasal cannula and sat near the Bristol dining room, as he/she watched the birds in the aviary. He/she said he/she was tired and feeling so-so. Observation showed his/her finger nail beds appeared pale. Observation of the oxygen tank on back of his/her wheelchair, showed the oxygen tank gauge in the red, indicating the tank was empty. The surveyor asked a Certified Nursing Assistant (CNA) nearby if he/she could confirm if the oxygen tank was empty. CNA U confirmed the tank was empty and propelled the resident back to his/her room. At 3:40 P.M., the resident sat in his/her room and wore a nasal cannula with the oxygen set at 3 L. He/she said his/her oxygen is always set at 3 L.
During an interview on 8/9/19 at 1:45 P.M., CNA V said the resident has an order for 3 L of oxygen. CNA V knew how many liters because the information was on the CNA care tracker (electronic medical record). He/she then opened the electronic CNA care tracker and stated the oxygen usage and/or rate used was not on the electronic care tracker.
During an interview on 8/9/19 at 9:55 A.M., the Director of Clinical Operations said it is the responsibility of all staff members to ensure oxygen tanks contained oxygen prior to usage. The liters of oxygen ordered by the physician should be noted on the care plan.
2. Review of Resident #8's annual MDS, dated [DATE], showed:
-Severely impaired cognition;
-Diagnoses included high blood pressure, diabetes, dementia, depression, and chronic obstructive pulmonary disease (COPD, lung disease);
-Extensive assistance with bed mobility, transfers, dressing, toileting, and hygiene;
-Oxygen therapy used.
Review of the resident's care plan, dated 5/26/19, showed:
-Problem: Pulmonary: Resident has potential for shortness of breath and/or respiratory complications related to COPD;
-Interventions: Administer medications per orders, and monitor for response. Observe for side effects and inform physician as needed (PRN);
-Provide treatment per physician's orders and monitor for response. Observe for side effects and inform physician;
-Monitor oxygen saturation and administer oxygen per physician orders;
-Monitor for complications such as dyspnea (difficulty breathing), shortness of air, cyanosis (lack of oxygen), and tachypnea (rapid breathing);
-Assess contributing factor or triggers to respiratory distress and take corrective action;
-Assess lung sounds PRN. Monitor for signs and symptoms of infection. Report to physician any concerns.
Review of the resident's POS, dated 8/1/19 through 8/31/19, showed:
-An order dated 5/29/19, oxygen at 3 L per nasal cannula. Keep saturation above 90%;
-Oxygen orders did not include if oxygen is to be continuous or PRN.
Observation and interview, showed:
-On 8/6/19 at 8:20 A.M., the resident sat in the wheelchair in his/her room with eyes closed. Oxygen administered and set at 2 L per nasal cannula. No date on the oxygen tubing;
-On 8/7/19 at 2:03 P.M., the resident sat in the wheelchair in his/her room. Oxygen not administered. The oxygen tubing hung on the wall. The nasal cannula not covered. No date on the oxygen tubing;
-On 8/7/19 at 6:21 P.M., the resident sat in the wheelchair in his/her room. Oxygen administered and set at 3 L per nasal cannula. No date on the oxygen tubing. The resident said he/she liked to have oxygen when in bed;
-On 8/8/19 at 5:45 A.M., the resident sat in the dining room. Oxygen administered and set between 3-4 L per nasal cannula. No date on the oxygen tubing;
-On 8/8/19 at 10:56 A.M., the resident sat in the wheelchair in his/her room with eyes closed. Oxygen administered and set between 2-3 L per nasal cannula;
-On 8/9/19 at 9:23 A.M., the resident sat in the wheelchair in his/her room with eyes closed. Oxygen not administered. Oxygen tubing not found in the resident's room.
3. Review of Resident #100's admission MDS, dated [DATE], showed:
-Cognitively intact;
-Diagnoses included high blood pressure, diabetes, stroke, depression, asthma, and sleep apnea;
-CPAP (a ventilation device that blows a gentle stream of air into the nose during sleep to keep the airway open) used.
Review of the resident's care plan, dated 7/1/19, showed:
-Problem: Pulmonary: Resident has potential for shortness of breath and/or respiratory complications related to pulmonary emphysema (lung disease);
-Interventions: Administer medications per orders, and monitor for response. Observe for side effects and inform physician PRN;
-Provide treatment per physician's orders and monitor for response. Observe for side effects and inform physician;
-Monitor oxygen saturation and administer. Oxygen per physician orders;
-Monitor for complications such as shortness of breath, cyanosis (lack of oxygen in the blood), and tachypnea (rapid breathing);
-Assess lung sounds PRN. Monitor for signs/symptoms of infection. Report to physician any concerns;
-Modify activity and rest to prevent fatigue, palpitations (sensation of a pounding heart), shortness of breath, and diaphoresis (sweating);
-Elevate head of bed 30 degrees while in bed to assist with air exchange;
-No documentation of the resident's diagnosis of sleep apnea and use of CPAP.
Review of the resident's POS, dated 8/1/19 through 8/31/19, showed no orders for CPAP at bedtime.
Observation on 8/8/19 at 5:42 A.M., showed the resident in bed with his/her eyes closed. CPAP turned on and mask over the resident's nose.
During an interview on 8/9/19 at 8:34 A.M., Nurse E said the resident has sleep apnea and was using the CPAP machine since he/she was admitted . The CNAs are responsible for putting it on and taking it off. They are also responsible for cleaning it. The resident only uses the CPAP at night. There is usually an order for the CPAP so staff are reminded to put it on. Nurse E checked the resident's POS and said he/she did not see an order for the CPAP. Nurse E confirmed the hospital record showed the resident used a CPAP when he/she was in the hospital.
During an interview on 8/9/19 at 9:45 A.M., Director of Clinical Operations said she would expect there is be physician's orders for the CPAP. The care plan should address the use of the CPAP as well as include the diagnosis that required the use of the CPAP.
4. Review of Resident #28's MDS, dated [DATE], showed:
-Severe cognitive impairment;
-Receives hospice;
-Oxygen therapy: Nothing marked;
-Diagnoses included atrial fibrillation (an irregular, often rapid heart rate), heart failure, stroke, dementia, anxiety disorder, and depression.
Review of the resident's care plan, showed no direction to staff for oxygen usage (as needed or continuous and/or liter amount).
Review of the resident's POS, showed no order for oxygen use (as needed or continuous and/or liter amount).
Observations during time of the survey on 8/5/19 at 11:14 A.M., 8/6/19 at 8:04 A.M. and 4:30 P.M., and 8/7/19 at 10:28 A.M. showed the resident wore oxygen per oxygen mask.
5. Review of Resident #70's quarterly MDS, dated [DATE], showed:
-Cognitively intact;
-Diagnoses included heart failure, high blood pressure, and dementia;
-Oxygen therapy not indicated as used.
Review of the resident's POS, showed no order for oxygen use (as needed or continuous and/or liter amount).
Review of the resident's progress notes, showed:
-On 8/12/19 at 7:03 P.M., resident returned to facility via ambulance. Chief complaints is shortness of breath. Resident placed on 3 L oxygen to keep above 93%;
-On 8/13/19 at 2:48 A.M., readmit status resident returned from hospital after fall. Resident is on 3 L oxygen;
-On 8/14/19 at 1:07 P.M., resident oxygen saturation 96% on 2 L of oxygen.
During an interview on 8/16/19 at 11:13 A.M., Nurse K said the resident returned from the hospital with lower oxygen saturations (percentage of oxygen in the blood). They were in the low 80s range (normal is 95% through 100%) and the resident needed to stay on oxygen at 3 L.
During an interview on 8/16/19 at 2:00 P.M., the interim Director of Nursing said staff can administer oxygen to a resident on an emergency basis without an order, but then they would be expected to call the physician and notify them of the need for oxygen and obtain orders as needed. She checked the electronic hospital medical record system and said she did not see an order for oxygen to be administered in the resident's discharge orders.
6. During an interview on 8/9/19 at 9:47 A.M., the Director of Clinical Operations said she would expect staff to follow physician orders for oxygen. She would expect oxygen orders to specify if it was continuous, as needed, or titrate (process of systematically adjusting the rate). The oxygen tubing should be stored in a bag for infection prevention. It should be labeled and dated. If the oxygen was not in use, it should be covered.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0725
(Tag F0725)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide services by sufficient numbers of nursing pers...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to provide services by sufficient numbers of nursing personnel on a 24-hour basis to provide nursing care to all residents in accordance with resident care plans, when the nurse assigned to the Lodge 300 hall was also responsible for oversight of residents in the Assisted Living Facility, 400 hall. The facility failed to have staff available on the Brighten hall when the nurse was assigned to be on two halls, was located on the other hall and the two certified nursing assistant (CNAs) assigned to the hall were outside. In addition, the facility failed to assure nursing staff in sufficient numbers were available in a dining room, resulting in a resident wandering off without the staff knowledge. The sample was 25. The Census was 125.
1. Observation on 8/7/19 at 5:50 P.M., showed the medical records for residents in the Lodge 400 hall, Assisted Living Facility (ALF) located in the Lodge 300 hall, Skilled Nursing Facility (SNF).
During an interview on 8/7/19 at 5:55 P.M., Nurse X said licensed nursing staff on the 300 hall are usually responsible for the residents on the 300 and 400 halls. He/she is responsible for both halls at this time. The 400 hall will have their own Certified Medication Technician (CMT) who is responsible for providing care and administration of medications. CNAs for the 300 hall are only assigned to the 300 hall. This is the typical assignment. His/her duties on the 400 hall include being available as needed and making rounds of the 400 hall thought the shift to make sure everything is okay.
During an interview on 8/7/19 at 6:01 P.M., the receptionist said the 400 hall is the ALF.
During an interview on 8/8/19 at 5:55 A.M., Nurse Y said he/she was the charge nurse over both 300 and 400 halls in the Lodge, during the night shift. There is one CNA on the 300 and one CNA on the 400 during the night shift.
During an interview on 8/8/19 at 1:21 P.M., the Staffing Coordinator said the nurse on the 300 hall in the lodge is always responsible to oversee the 400 hall. He/she is not sure why the 400 hall charts for the ALF were located on the 300 hall SNF.
On 8/9/19 at 2:56 P.M., with the Director of Nursing (DON), Administrator and corporate staff, the administrator said he was not sure why the 400 ALF charts were kept on the 300 hall. They should be in the ALF. The Nurse may go over to check on the ALF in emergencies, but they should never be responsible to oversee the care of the residents on the 400 hall. There must be communication issues. The corporate staff said she would have the Staffing Coordinator come and clarify.
During an interview on 8/9/19 at 3:20 P.M., the Staffing Coordinator said the nurse on the 300 hall is available to the 400 for emergency only.
2. Observation on the Brighten special care unit, on 8/7/19 at approximately 6:30 P.M., showed CNA AA and CNA BB stood on the porch that attached to the common area with the door to the porch closed. Several residents sat in their wheelchairs in the common area and several more residents still in their bedrooms. The hall, in which residents were in their bedrooms, not visible from the porch where the two CNAs stood. No other staff were on the unit. Nurse CC, the nurse responsible for both the Brighten and [NAME] halls, was behind closed doors on the [NAME] unit.
3. Observation on the Brighten unit, on 8/7/19 at 7:50 A.M., showed CNA BB left the unit. A Dining Room Aide was in the kitchen/dining area of the unit. No nursing staff on the unit. Two residents in their bedrooms, lay in bed, and approximately 17 residents sat in the dining area, at the breakfast table with drinks in front of them. The Dining Room Aide said CNA BB left the unit for a moment and there was no one else on the unit but him/herself. Approximately five minutes passed until CNA BB returned to the unit. CNA BB asked the Dining Room Aide where Resident #96 was as the resident was not in the dining room. The Dining Room Aide responded he/she did not know. CNA BB searched the unit for the resident, walking up and down the hall and peering into the book room located at the end of the hall, near the exit doors. CNA BB searched for the resident in rooms in the unit, opening doors of the bedrooms and the bathrooms. The resident was located in a bedroom, standing up in front of his/her wheelchair with his/her pants down around his/her ankles. The resident was tearful and said he/she could not go to breakfast like this. The resident was incontinent of bowel and bladder and was attempting to remove his/her soiled brief. CNA BB assisted the resident back into his/her wheelchair and propelled the resident into the bathroom to assist him/her. CNA BB shut the bathroom door behind him/her. The Dining Room Aide then exited the unit. The residents at the breakfast table with drinks in front of them were unattended and unsupervised. Approximately five minutes later, CNA BB emerged from the bathroom with the resident and the Dining Room Aide returned to the unit.
4. During an interview on 8/8/19 at 1:30 P.M., the Staffing Coordinator said most days and evenings, there is a nurse on Brighten and a nurse on [NAME]. On night shift, the nurse for [NAME] is also the nurse for Brighten. According to staffing sheets provided by the facility during time of the survey, there is only one CNA scheduled for night shift, on Brighten.
5. During an interview on 8/8/19 at 2:15 A.M., the Director of Nursing (DON) said she expects staff to be on the special care unit, Brighten, at all times. Staff are expected to oversee residents during meal times and it is not appropriate for staff to stand on the porch with the door shut while residents are in their bedrooms or sitting in the adjacent living room area. It is not safe to leave the residents unattended and unsupervised.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0726
(Tag F0726)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure that nursing staff have the specific competenci...
Read full inspector narrative →
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure that nursing staff have the specific competencies and skill sets necessary to care for residents' needs, as identified through resident assessments, and described in the plan of care and are able to demonstrate competency in skills and techniques necessary to care for residents' needs when staff failed to demonstrate competency on the facility policy for, documentation and treatment of wounds and pressure ulcers. For four of eight residents investigated for pressure ulcers and one of seven residents investigated for skin conditions (Residents #54, #48, #100, #232 and #93). The sample was 25. The census was 125.
1. Review of the facility's Skin Identification, Evaluation and Monitoring policy, revised 1/ 2018, showed:
-The purpose of this policy is to outline a method of identification, evaluation and monitoring for alterations in skin integrity. Communities will implement preventive measures and an individualized care plan will be formulated upon completion of findings;
-Licensed nursing associates will evaluate the skin integrity through a physical skin evaluation and use of the Braden Skin at risk tool (used for predicting pressure ulcer (injury to the skin and/or underlying tissue, as a result of pressure or friction) risk). Upon admission, weekly for three weeks, quarterly and when a significant change is identified. The nursing assistant will observe the resident's skin when assisting with activities of daily living (ADLs) and report changes to the nurse;
-Upon admission: The Licensed Nursing Associate complete a physical skin evaluation, document findings. If a skin condition is present on admission:
-Initiate protective dressing;
-Notify health care provider of findings and for further treatment orders;
-Notification/education of resident and resident representative of findings and physician orders;
-Document evaluation in the medical record;
-The licensed nursing associate: Complete a general skin check to evaluate for changes in skin integrity;
-Document in medical record the finding of general skin check;
-If wound is present and previously identified, document integumentary findings: Appearance of the wound, including measurements. Treatment applied/initiated per health care provider order in the medical record;
-If new wound is identified: Initiate protective dressing. Notify health care provider of findings and for further treatment orders;
-Document evaluation in the medical record;
-Update plan of care with each intervention;
-The Certified Nursing Assistant (CNA) should:
-Observe skin for changes when assisting with ADLs;
-Report skin integrity changes to nurse;
-Director of Nursing (DON)/Wound Champion or Designee should:
-Review skin and wound documentation to identify opportunity, as indicated;
-Review medical record to identify need for diagnostic review for comorbidity relation. Communicate with physician, as indicated;
-Review newly identified skin integrity changes identified by CNA and/or licensed nurse associate;
-The interdisciplinary team (IDT) will review for completion of documentation and assist with identification of further resident centered interventions as needed;
-Care plan updated as indicated;
-The report will be available for review by the IDT;
-Skin Integrity Treatment Program: The treatment program will focus on the following strategies:
-Eliminate or reduce the source of pressure using positioning techniques;
-Pain control;
-Preventative measures to reduce the risk of further tissue loss;
-Managing and reducing the risk of infections;
-Interventions that increase the potential for healing;
-Nutritional evaluation and intervention as indicated;
-Managing systemic issues;
-Debridement (removal of dead tissue), when needed as ordered;
-The policy failed to define terminology related to wound staging or assessment.
2. Review of Resident #54's medical record, showed:
-A physician order sheet (POS), showed an order dated 3/12/19, for Hydro gel (a gel-based wound dressings with high water content) and dressing to left heel daily;
-The resident's skin assessments, showed no documentation of a left or right heel wound;
-The progress notes, showed no wound measurements, staging or descriptions of a right heel pressure ulcer.
Observations of the resident, on 8/5/19 at 11:58 A.M., showed the resident sat in his/her wheelchair in the hallway outside of the dining room. A bootie on his/her right foot.
Review of the facility's skin/wound tracking report, showed the resident had a right heel pressure ulcer.
During an interview on 8/8/19 at 11:58 A.M., the wound nurse said the resident did have a pressure wound on his/her right heel and facility nurses do not document descriptions of wounds when they change the dressings. The nurses should start doing that. Documentation should be accurate.
3. Review of Resident #48's skin evaluation records, for July and August 2019 and reviewed on 8/8/19 at 8:29 A.M., showed origin date 7/8/19. Site: right lower buttock. Full thickness wound. Stage II Pressure Ulcer. Measured: 3.0 centimeter (cm) long by 2.0 cm wide by 0.1 cm deep.
During an observation on 8/6/19 at 5:45 A.M., Nurse C repositioned the resident to his/her left side and exposed the dressing located on the right lower buttock. After cleansing his/her hands and donning gloves, Nurse C pulled back the dressing from the resident's wound, located on his/her right lower buttocks. Nurse C measured the wound stating the wound measured 1.8 cm long by 0.7 cm wide. Nurse C described the wound base as 100% red granulated tissue with a scant (small amount) amount of bloody drainage (sanguineous), with intact edges, and the periwound was brown in color and did not blanch. Nurse C stated the wound on the resident's right lower buttock was a stage I pressure ulcer.
Review of the Centers for Medicare and Medicaid services (CMS) State Operations Provider Certification, showed §483.25(b) Skin Integrity, Definitions are provided to clarify clinical terms related to pressure injuries and their evaluation and treatment:
-Stage 1 Pressure Injury: Non-blanchable erythema (redness) of intact skin with a localized area of non-blanchable erythema. In darker skin tones, the pressure injury may appear with persistent red, blue, or purple hues. The presence of blanchable erythema or changes in sensation, temperature, or firmness may precede visual changes. Color changes of intact skin may also indicate a deep tissue pressure injury;
-Stage 2 Pressure Ulcer: Partial-thickness loss of skin with exposed dermis, presenting as a shallow open ulcer. The wound bed is viable, pink or red, moist, and may also present as an intact or open/ruptured blister. Adipose (fat) is not visible and deeper tissues are not visible. Granulation tissue, slough and eschar are not present. This stage should not be used to describe moisture associated skin damage including incontinence associated dermatitis, intertriginous dermatitis (inflammation of skin folds), medical adhesive related skin injury, or traumatic wounds (skin tears, burns, abrasions).
4. Review of Resident #100's skin evaluations of the left heel, dated 7/27/19 and 8/4/19, showed:
-Origin date of 7/25/19;
-Category: Persistent skin redness;
-Type: Pressure Injury;
-Treatment: Heel protectors at all times, foam dressing change daily;
-Description: Resident admitted with an area to left heel. Area with thick gray brown peeling firm skin. Area tender to touch;
-Size: Length 3.0 cm, width 4.0 cm, depth 0 cm;
-Tissue type: Necrotic/eschar (dead tissue);
-Color: Inapplicable;
-Stage: Deep tissue injury;
-Map of area showed area was on the left heel;
-No documentation of any measurements or treatment plan for the right heel.
Observation and interview on 8/8/19 at 10:19 A.M., showed Nurse E arranged supplies on top of a barrier and carried the barrier in and placed on the over the resident's bedside table. Nurse E washed hands and applied gloves, removed the boot, and removed the old dressing on the right foot as Nurse F held the resident's foot up with his/her gloved hand. Upon removing the old dressing, the resident's right heel appeared reddish in color with brown drainage noted on the old bandage. The old bandage was dated 8/7/19. The right heel revealed approximately 5 cm by 8 cm black eschar (dry dead tissue) and pink granulated tissue. Nurse E washed his/her hands and put on clean gloves. Nurse E cleaned the area with gauze and wound cleanser. When Nurse E cleansed the area, it appeared that part of the eschar became loose. Nurse E used a Q-tip and applied wound gel to the eschar, applied foam, and secured with tape. Observation of the left heel showed skin intact. Nurse E confirmed there was no treatment orders for the left heel because it is only dry skin. Staff only use the boot for the right foot and only when the resident is in bed. The right heel started off like a blister a couple of weeks ago, then the skin fell off and it ended up looking like this. Nurse E did not know what stage the wound was and said the wound nurse stages wounds.
During an interview on 8/8/19 at 10:44 A.M., the wound nurse said he/she was not aware of the open area on the resident's right heel. He/she would expect the change nurse to notify him/her, so he/she can do an entry on the wound. He/she would expect staff to follow all treatment orders. The wound nurse was not aware of a treatment order for the left heel even though the left heel was being tracked on the wound report. He/she was not aware of treatment orders for the right heel. At 11:36 A.M., the wound nurse confirmed there were no treatment orders for the resident's left heel.
5. Review of Resident #232's medical record, showed:
-admitted [DATE] and discharged on 7/12/19;
-An admission progress note, dated 6/13/19 at 7:30 P.M., showed the resident admitted to the facility for therapy, diagnosis left knee surgery with staples, coccyx (tail bone) has 2 small pressure sores. Treat with cream and dressing.
Review of the resident's skin assessments, showed:
-On 6/13/19 at 1:54 A.M.:
-Site: Coccyx;
-Type: Other;
-Treatment: [NAME], castor oil (a combination medicine used to treat bed sores and other skin ulcers) two times a day;
-No measurements, staging or description of the coccyx wound;
-On 6/29/19 at 6:43 A.M.:
-General skin check;
-Open area on left calf, treat with Mepilex dressing (occlusive dressing).;
-No further skin assessments to address the pressure ulcers to the coccyx/buttocks or pressure ulcer(s) to the heel(s). No measurements, staging or descriptions of the pressure ulcers.
Review of the resident's physician order sheet (POS), showed:
-An order dated 6/18/19, for weekly skin checks. Document results in skin and wound module every week;
-An order dated 6/29/19, offload ulcer area for decub (pressure ulcer) ulcer to buttocks;
-An order dated 6/29/19, float both heels, daily, all shifts, as needed for heel ulcers;
-An order dated 7/10/19, complete skin assessment upon discharge;
-An order dated 7/11/19, for mupirocin 2% (antibiotic) topical ointment, cleanse wounds on left heel and leg, apply small amount of mupirocin and cover with Mepilex dressing every 4 days;
-An order dated 7/11/19, after completing treatment to bilateral (both sides) lower extremity, pad lower ankles and feet with abdominal pads (absorbent dressing) and wrap entire bilateral lower extremities with Kling (gauze wrap) to prevent skin break down.
Further review of the resident's skin assessments, showed no skin assessment completed upon discharge.
Further review of the resident's progress notes, showed no wound measurements, staging or descriptions. No discharge skin assessment.
Review of the facility's wound report, dated 4/1/19 through 8/7/19, showed the resident not identified on the wound report as having wounds or pressure ulcer(s). No tracking of wound measurements or wound progress.
During an interview on 8/8/19 at 10:50 A.M., the wound nurse said the resident's discharge skin assessment should have been completed upon discharge as ordered.
During an interview on 8/8/19 at 10:48 A.M., the Staff Development Coordinator said she was not sure when the resident developed the pressure ulcers to the heel(s) or if it was one or both heels. She will look for any additional information and provide it if found. She was not sure what stage the heel ulcer(s) were. The heel ulcer(s) and coccyx ulcers should have been tracked on the wound report and there should be weekly measurements. At 11:47 A.M., the wound nurse said the note on 7/11/19 is the only thing she could find regarding the resident's wounds. She was not sure what type of wounds they were, their stage or measurements. She could not find the discharge wound assessment.
6. Review of Resident #93's skin evaluations of the right heel, dated 7/11/19, 7/19/19, 7/22/19, 7/27/19, and 8/2/19, showed:
-Origin date of 6/29/19;
-Category: Partial thickness wound;
-Type: Diabetic foot ulcer;
-Treatment: Aquacel (absorbent dressing) and dressing daily;
-Resident admitted with open wound to bottom of right heel, even firm rounded edges wound bed beef red with scant brown/gray slough;
-Size: Length 3 cm, Width 4 cm, and Depth 0.3 cm;
-Slough: yes;
-Granulation (new connective tissue and tiny blood vessels that form on the surfaces of a wound during the healing process): none;
-Drain type: Serous (clear);
-Color: Pink.
Further review of the resident's skin evaluation forms, showed no skin assessment documented from the date of onset (6/29/19) until 7/11/19 (12 days later).
Review of the facility's wound report, dated 4/1/19 through 8/7/19, showed the resident not identified on the wound report as having a right heel wound. No tracking of wound measurements or wound progress.
Observation of the resident on 8/8/19 at 10:32 A.M., showed the resident lay in bed and said he/she complained of pain only when standing on his/her feet. Observation showed the resident's feet wrapped with a dressing dated 8/7/19. He/she wore blue booties over his/her wrapped feet. The right heel had blood that seeped through the blue bootie. There was dried blood on the resident's sheet where his/her foot lay. At 11:36 A.M., staff assisted the resident to remove the blue booties. The left foot dressing was intact with a date of 8/7/19. The right dressing bloody on the heel with a date of 8/7/19. The bloody spot measured approximately 2 inches in diameter.
7. During an interview on 8/8/19 at 10:32 A.M., the Staff Development Coordinator he/she came into her position in May, 2019. He/she had not done any wound or treatment in-servicing since then. She will check the records to identify the last time in-service training was provided to address wounds and pressure ulcers. Observation, showed the Staff Development Coordinator looked through the training binder. The staff Development Coordinator said there were none provided since January, 2019 and she will check the book for last year, 2018. The Staff Development Coordinator indicated that the last in-service training to address wound and pressure ulcers was provided May 30, 2018. At 11:12 A.M., the Staff Development Coordinators added that the required annual training also includes a part on wounds for all staff. The training nursing staff received last year did not provide protocols on how to identify wounds, stage wounds, or how to describe the condition and appearance of the wound bed or periwound. It is the facility's practice to have the wound nurse stage the wound and track the wound's progress or deterioration. The wound nurse only works part time. Nurses are responsible to assess wounds and report any changes to the wound nurse. She determines what in-service needs are based on changes in formulary, the needs of the community or performance improvement plans. The DON may also require specific trainings for staff. She is part of the Quality Assurance Performance Improvement (QAPI) team and her role consists of providing the training needed as identified. Floor staff are not trained to identify the type of wound or to stage wounds. This is the responsibility of the wound nurse, DON or other management. Nurses make observations of the wound and make the referral to the wound nurse.
8. During an interview on 8/6/19 at 5:55 A.M., Nurse C stated he/she was unsure how to correctly measure a wound and would like to have a class in wound care.
9. During an interview on 8/8/19 at 8:16 A.M., Nurse E said staff have access to policies to reference for guidance on resident care in the computer. He/she will log into the system. After attempting to login, Nurse E said he/she cannot remember the login for the policies so he/she cannot access them.
10. During an interview on 8/8/19 at 8:23 A.M., Nurse Z said resident care policies are in the computer. The facility does not have any pictures, definitions or wound descriptions available to staff to assist in identification and documentation of wounds. If there is a wound identified by the CNA, CNAs notify the nurse. The nurse will then notify the physician. Nursing staff complete weekly skin checks on the residents. If nurses identify a skin issue, it is documented in the skin assessment. The facility does have a wound nurse a few days a week. There are communication forms used to communicate to the wound nurse if the wounds are bad. The wound nurse only sees bad wounds. For all other wounds, the wound nurse does not follow them. Wounds are measured weekly and documented in the skin assessments.
11. During an interview on 8/8/19 at 10:43 A.M., the wound nurse said wounds are tracked on the wound report, which is updated weekly and categorized by type of wound. Measurements are updated weekly. If wound are not progressing, the physician is notified for possible treatment changes. Wounds are measured by the floor nurses and the wound report is updated based on the measurements and documentation in the skin assessments. She sees every wound documented on the wound report on a weekly basis. If staff identify a new wound, they notify the charge nurse who evaluates and enters the information on the skin assessment. She then reviews every resident's skin assessment weekly and updates the report with any new information. She would expect that skin assessments be accurate and physician orders should be followed.
12. During an interview on 8/8/19 at 2:19 PM., the DON said staff should be documenting the appearance of a wound with every dressing change. On 8/9/19 at 2:59 P.M., the DON said she would expect the resident's weekly wound tracking report and skin evaluation to be completed and accurate. If an open area was found on the resident, she would expect staff to report it to the wound nurse so it can be monitored. She would expect the wound tracking report and skin evaluation to include assessment, measurements, and treatment orders.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to follow acceptable infection prevention and control st...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to follow acceptable infection prevention and control standards during perineal care (peri-care, cleaning the surface area between the thighs, extending from the pubic bone to the tail bone) for one of three residents observed during perineal care. In addition, the facility failed to provide care according to professional standards for infection control by failing to properly handle catheter tubing for two of five residents investigated for urinary catheters and properly store oxygen equipment for one of six residents investigated for respiratory care (Residents #106, #54, #111 and #33) out of 25 sampled residents. The census was 125.
1. Review of Resident #106's quarterly Minimum Data Set (MDS), a federally mandated assessment instrument completed by facility staff, dated 7/3/19, showed:
-Brief interview of mental status (BIMS, a screening tool used to detect cognitive impairment) score of 13 out of a possible score of 15;
-A BIMS score of 8-15, showed the resident understands and able to make self-understood;
-Requires extensive assistance of one staff member for bed mobility, transfers, dressing, and toilet use;
-Frequently incontinent of bladder.
Observation on 8/6/19 at 5:20 A.M., showed Certified Nursing Assistant (CNA) B performed perineal care for the resident. CNA B donned gloves without cleansing hands, gathered supplies, raised the resident's bed and assisted the resident into a comfortable position. CNA B removed the resident's urine soaked brief and cleansed the resident's inner thighs using one disposable wipe for each swipe. CNA B cleansed the resident's perineal area with a wipe and failed to cleanse the urethra (urinary opening). While wearing the same gloves, CNA B secured a new brief onto the resident, pulled clean pants over the resident's legs, then put socks and shoes onto the resident's feet. CNA B removed his/her gloves, sanitized his/her hands and donned new gloves. CNA B assisted the resident to his/her feet, removed the urine soaked brief, threw it the trash, and then assisted the resident to a seated position on the edge of his/her bed. Without changing his/her gloves, CNA B assisted the resident to a standing position, took a new disposable wipe and cleansed the resident's rectum, using a sweeping front to back motion. CNA B discarded the soiled wipe, pulled the resident's brief and pants up around his/her waist and helped the resident again sit on the edge of the bed. Without changing gloves, CNA B went to the bathroom and wet a towel with water in the resident's sink, took it back into the resident's room, and assisted the resident to cleanse his/her face. After the resident wiped the wet towel over his/her face, CNA B took the wet towel and wiped it over the resident's hair before using a comb to style it. CNA B applied deodorant to the resident, assisted the resident into his/her jacket, and then transferred the resident to his/her wheelchair. The CNA B then removed his/her gloves. CNA B failed to cleanse all areas of the resident's perineal area, and failed to change gloves and sanitize hands between clean and dirty tasks.
During an interview on 8/8/19 at 2:15 P.M., the Director of Nursing (DON) said she expected nursing staff to follow the perineal care and handwashing policies. Staff should change areas of a wash cloth when going from area of the body to another.
Review of the facility's Perineal Care policy, dated 12/2017, showed:
-Purpose: to Provide cleanliness and comfort to the resident, to prevent infections and skin irritation, and to observe the resident's skin condition;
-Fill a wash basin one-half full of warm water. Place the wash basin on the bedside stand within easy reach;
-Wash the perineal area, starting with the urethra and working outward. Do not use the same disposable wipe to clean the urogenital passage. Do not reuse the same washcloth or water to clean the urogenital passage;
-Wash the perineum moving from inside outward to and including thighs, alternating from side to side, and using downward strokes, using fresh water and a clean wash cloth;
-Wipe the rectal area thoroughly, including the area under the scrotum, the anus, and the buttocks.
Review of the facility's Hand Hygiene policy, dated 12/2018, showed:
-The policy considers hand hygiene the primary means to prevent spread of infection;
-Use an alcohol-based hand rub containing at least 60% alcohol; or, alternatively, soap and water for the following situations:
-Before and after direct contact with residents;
-Before donning gloves;
-Before moving form a contaminated body site to a clean body site during resident care;
-After contact with a resident's intact skin;
-After contact with blood or bodily fluids;
-After handling used dressing, contaminated equipment, etc.;
-After removing gloves;
-Hand hygiene is the final step after removing and disposing of personal protective equipment;
-The use of gloves does not replace hand washing/hand hygiene. Integration of glove use along with routine hand hygiene is recognized as the best practice for preventing healthcare-associated infections.
2. Review of Resident #54's quarterly MDS, dated [DATE], showed:
-Moderate cognitive impairment;
-Indwelling urinary catheter (a sterile tube inserted into the bladder to drain urine);
-Diagnoses included, heart failure and neurogenic bladder (a lack of bladder control due to a brain, spinal cord or nerve problem).
Review of the resident's physician order sheet, in use during the survey, showed:
-An order dated 12/10/19, to change indwelling urinary catheter every 30 days, 16 french (fr, diameter size) indwelling urinary catheter;
-An order dated 12/7/18, for catheter care every shift;
-An order dated 12/10/19, to change indwelling urinary catheter, monthly.
Review of the resident's care plan, in use at the time of the survey, showed:
-Problem, 16 fr indwelling urinary catheter due to urine retention;
-Perineal cleansing and apply protective skin barrier after each incontinent episode;
-Provide adult incontinent products and monitor for incontinence;
-Assess and report signs of impaired skin integrity or breakdown;
-Offer to assist to the bathroom whenever observed to be awake at night. Reposition once returning to bed.
Observations of the resident, showed:
-On 8/5/19 at 11:58 A.M., the resident sat in his/her wheelchair in the hallway outside of the dining room. His/her indwelling urinary catheter tubing dragged along the floor as staff propelled him/her into the dining room;
-On 8/7/19 at 1:33 PM., the resident sat in the common area across from the nurse's station. The indwelling urinary catheter sat on the foot rest, between the resident's feet;
-On 8/7/19 at 3:33 P.M., the resident sat in his/her bed, the bed in the lowest position, the indwelling urinary catheter bag lay on the floor;
-On 8/8/19 at 9:04 A.M., the resident sat in the dining room, the indwelling urinary catheter sat on the foot rest, between the resident's feet.
During an interview on 8/9/19 at 10:00 A.M., the Director of Clinical Operations said the indwelling urinary catheter tubing and the drainage bag should be kept off the floor and positioned to allow continuous flow.
3. Review of the Resident #111's admission MDS, dated [DATE], showed:
-Cognitively intact;
-Diagnoses included kidney failure and depression;
-Extensive assistance with bed mobility;
-Limited assistance with transfers and dressing;
-Supervision with toileting and hygiene;
-Indwelling urinary catheter.
Review of the resident's care plan, dated 7/15/19, showed:
-Problem: Resident has altered elimination related to use of indwelling Foley (brand of indwelling catheter) catheter;
-Interventions: Monitor for signs/symptoms of urinary tract infection (UTI);
-Indwelling catheter care per facility protocol;
-Maintain closed drainage system;
-Offer and encourage frequent fluids/juices to reduce infection potential;
-Assess for adequate output, color, and odor of urine.
Review of the resident's POS, dated 8/1/19 through 8/31/19, showed:
-An order dated 7/12/19, for Foley catheter care for urinary retention;
-An order dated 7/12/19, for Foley catheter 18 French for urine retention;
-An order dated 8/5/19, may change Foley catheter as needed (PRN).
Observations on 8/5/19, 8/6/19, 8/7/19, and 8/8/19, showed:
-On 8/5/19 at 12:23 P.M., the resident sat in the wheelchair in the dining room with the catheter drainage bag under the seat of the wheelchair. The catheter tubing looped downward in a U shape. The bottom of the catheter tube touched the leg of the table;
-On 8/6/19 at 8:06 A.M., the resident sat in the wheelchair in the dining room with the catheter drainage bag under the seat of the wheelchair. The catheter tubing looped downward in a U shape. The catheter tube dragged on the floor.
-On 8/7/19 at 3:30 P.M., the catheter drainage bag under the seat of the wheelchair and the catheter tubing looped downward in a U shape. The catheter tube was on the floor and dragged on the floor as the resident propelled;
-On 8/7/19 at 6:07 P.M., the resident the resident sat in the wheelchair in the dining room with the catheter drainage bag under the seat of the wheelchair. The catheter tubing looped downward in a U shape. The catheter tube was on the floor;
-On 8/8/19 at 5:50 A.M., the resident lay in bed. The catheter tube exited the resident's left pant leg to the drainage bag that was hooked to the side of the wheelchair. There was yellow urine sediment throughout the catheter tube.
4. Review of the facility's Catheter Care, Urinary policy, revised 12/2017, showed:
-Purpose: To prevent catheter-associated urinary tract infections;
-Check the resident frequently to be sure he or she is not lying on the catheter and to keep the catheter and tubing free of kinks;
-Infection control: Be sure the catheter tubing and drainage bag are kept off the floor. Drainage bag should be kept below the level of the bladder.
5. Review of the resident's #33 significant change MDS, dated [DATE], showed:
-Extensive assistance of one person required for bed mobility, transfers, locomotion and dressing;
-Oxygen therapy: yes.
Review of the resident's care plan, in use during the survey, showed:
-Resident has potential for shortness of breath and/or respiratory complications related to chronic obstructive pulmonary disease (COPD, lung disease);
-Goal: Resident will have no respiratory complications or signs or symptoms of shortness of breath;
-Interventions: Administer medications per orders, and monitor for response. Observe for side effects and inform physician as needed.
Review of the resident's physician order sheet, showed an order dated 1/30/18, for oxygen continuously at 2-4 Liters every day.
Observations during the survey, showed:
-On 8/6/19 at 4:26 P.M., the resident lay in bed asleep. The portable oxygen tubing connected to the oxygen tank, lay on the seat of the wheelchair and the nasal prongs (the part of the nasal cannula inserted into the nose) under the resident's shoes;
-On 8/8/19 at 7:01 A.M., the resident lay in bed asleep. The portable oxygen tubing hung down the back of the wheelchair and touched the wheel on the wheelchair;
-On 8/8/19 at 2:413 P.M., the resident lay in bed asleep. The portable oxygen tubing hung down between the wheelchair seat and the left wheel of the wheelchair and touched the inside of the left wheel.
During an interview on 8/9/19 at 3:00 P.M., the DON said there is an infection prevention protocol staff are expected follow.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation and interview, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety by failing to label and date food...
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Based on observation and interview, the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety by failing to label and date food and failing to ensure food items were closed and sealed. In addition, a staff member failed to follow proper handwashing techniques while testing food temperatures. These deficient practices had the potential to affect all residents who consumed food from the facility kitchen. The census was 125.
1. Observations on 8/5/19 at 8:30 A.M., 8/6/19 at 12:09 P.M., 8/8/19 at 10:02 A.M., and 8/9/19 at 11:18 A.M. of the kitchen, showed the following:
-Refrigerator:
-An opened box contained an open plastic bag with pork sausage and a white sheet of paper lay over the top of the sausage;
-An open box contained bacon, exposed to air;
-Walk-in freezer:
-Box of cubed steak fritters open and exposed to air;
-Refrigerator (Double doors):
-A Ziploc bag contained bagels. The bag was not labeled or dated;
-Walk-in pantry across from the kitchen:
-A large plastic bin of rice, the label and date faced the wall, dated 3/19 good thru 3/25;
-A box of rice sat inside a blue bag, opened and exposed to air;
-Egg noodles, wrapped in plastic wrap, not labeled or dated:
2. Observation of the walk-in freezer, showed:
-On 8/5/19 at 8:30 A.M. and 8/6/19 at 12:09 P.M.:
-Three rolls of cooked beef, with prepared date of 8/1/19 and good thru date of 8/5/19
-On 8/6/19 at 12:09 P.M., 8/8/19 at 10:02 A.M., and 8/9/19 at 11:18 A.M.:
-A box of cod loins opened and exposed to air;
-A box if cod squares opened and exposed to air.
3. Observation on 8/8/19 at 10:14 A.M. and 8/9/19 at 11:18 A.M., of the refrigerator, showed:
-Three rolls of cooked beef, with prepared date of 8/1/19 and good thru date of 8/5/19, thawed on a rack on the top shelf.
4. During an interview on 8/9/19 at 11:33 A.M., the food services manager said she would expect for open items to be properly sealed, labeled, dated and stored. They have charts in place for proper storage for the freezer, cooler, and dry storage. Anything out dated would be thrown out.
5. Observation on 8/8/19 at 7:52 A.M., showed a dining room staff member removed aluminum foil wrap off food items with ungloved hands. He/she tested food temperatures at the steam table with a thermometer. He/she then cleaned the thermometer using a wipe. As he/she went to discard the wipe, his/her hand hit the inside of the trash can. Using both hands, the staff member continued to go back and forth grabbing items off the food cart, placing items on the steam table and taking food temperatures with ungloved hands.
During an interview on 8/9/19 at 2:30 P.M., the Director of Nursing said that should have never happened. There is an infection prevention protocol staff follow.