CRITICAL
(J)
Immediate Jeopardy (IJ) - the most serious Medicare violation
Pressure Ulcer Prevention
(Tag F0686)
Someone could have died · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility staff failed to routinely assess one resident's skin (Resident ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility staff failed to routinely assess one resident's skin (Resident #4) under a [NAME] brace (hard brace used to stabilize a fracture to the upper arm while leaving the elbow free, allowing motion in the forearm and hand), causing a Stage IV pressure ulcer to develop to the resident's left upper arm. Furthermore, facility staff failed to notify the resident's physician for two days after the pressure ulcer was identified to obtain treatment orders. In addition, facility staff failed to keep the resident's air mattress set at the recommended setting, causing the mattress to be too firm. Further, facility staff failed to notify the physician when one resident's (Resident #221) unstageable coccyx (tailbone) wound deteriorated and obtain a dietary consult for the resident. Additionally, facility staff failed to accurately stage, and perform complete assessments for multiple pressure injuries and failed to accurately classify a wound as a pressure injury. The facility census was 75.
The administrator was notified on 3/29/21 at 12:30 P.M. of an Immediate Jeopardy (IJ) which began on 3/1/21. The IJ was removed on 3/29/21, as confirmed by surveyor onsite verification.
Review of Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual, Version 1.17.1, dated October 2019, defined the following:
-Pressure ulcer/injury: localized injury to the skin and/or underlying tissue, usually over a bony prominence as a result of intense and/or prolonged pressure or pressure in combination with shear. The pressure ulcer/injury can present as intact skin or an open ulcer and may be painful;
-Stage I pressure injury: an observable, pressure-related alteration of intact skin whose indicators, as compared to an adjacent or opposite area on the body, may include changes in one or more of the following parameters: skin temperature (warmth or coolness), tissue consistency (firm or boggy), sensation (pain, itching) and/or a defined area of persistent redness;
-Stage II pressure ulcer: partial thickness loss of dermis (skin) presenting as a shallow open ulcer with a red-pink wound bed, without slough (non-viable yellow, tan, gray, green or brown tissue; usually moist, can be soft, stringy and mucinous in texture) or bruising. May also present as an intact or open/ruptured blister;
-Stage III pressure ulcer: Full thickness tissue loss. Subcutaneous fat may be visible but bone, tendon or muscle is not exposed. Slough may be present but does not obscure the depth of tissue loss;
-Stage IV pressure ulcer: Full thickness tissue loss with exposed bone, tendon, or muscle. Slough or eschar (dead or devitalized tissue that is hard or soft in texture; usually black, brown, or tan in color, and may appear scab-like) may be present on some parts of the wound bed;
-Unstageable pressure ulcer: Known but not stageable due to coverage of the wound bed by slough and/or eschar.
Pressure ulcers that are covered with slough and/or eschar, and the wound bed cannot be visualized,
-Epithelial tissue: New skin that is light pink and shiny (even in persons with darkly pigmented skin). In Stage two pressure ulcers, epithelial tissue is seen in the center and at the edges of the ulcer. In full thickness Stage III and IV pressure ulcers, epithelial tissue advances from the edges of the wound.
-Granulating tissue: Red tissue with cobblestone or bumpy appearance; bleeds easily when injured;
-Undermining: The destruction of tissue or ulceration extending under the skin edges (margins) so that the pressure ulcer is larger at its base than at the skin surface;
-Slough: Non-viable yellow, tan, gray, green or brown tissue; usually moist, can be soft, stringy and mucinous in texture. Slough may be adherent to the base of the wound or present in clumps throughout the wound bed.
-Eschar: Dead or devitalized tissue that is hard or soft in texture; usually black, brown, or tan in color, and may appear scab-like. Necrotic tissue and eschar are usually firmly adherent to the base of the wound and often the sides/ edges of the wound.
-Deep tissue injury: Purple or maroon area of discolored intact skin due to damage of underlying soft tissue. The area may be preceded by tissue that is painful, firm, mushy, boggy, warmer or cooler as compared to adjacent tissue.
1. Review of the facility's Protocol for Certified Nursing Assistant (CNA) & Licensed Nurse Skin Inspections, dated 10/1/10, provided the following guidelines for staff:
-CNAs will conduct body inspections of residents at risk for pressure sores on a daily basis. Results of the inspection will be documented on the body audit sheet or in Smart Charting beside appropriate resident's name;
-Licensed nurses will conduct body inspection of residents at risk for pressure sores on a weekly basis. Any skin concerns will be reported to the designated treatment nurse immediately for evaluation and treatment orders. If the treatment nurse is unavailable, the nurse identifying the concern should evaluate the wound and notify the MD for initial treatment orders.
-Pressure ulcers will be assessed at least weekly by a trained registered nurse (RN) as part of the interdisciplinary team review;
-Residents at greater risk for development of pressure ulcers include, but is not limited to the following: history of pressure ulcer, immobility, decreased functional ability, under-nourished, malnutrition, hydration deficits, associated diagnosis/co-morbidities and skin changes;
-Infections should be treated as necessary;
-The physician should be informed of the presence of a pressure ulcer, or the failure of an ulcer to respond to treatment;
-The status of ulcers should be recorded on the Wound Flow Record weekly;
-The Dietary Manager should be consulted to assist with interventions; actions are recorded in the dietary progress notes;
-Observations pertinent to the resident's skin status should be recorded in the nurse's notes, as appropriate;
-The interdisciplinary team communicates plan of care instructions to staff. The interdisciplinary team consists of the Director of Nursing (DON)/designated RN, wound care nurse, restorative nurse designee, and dietary manager.
2. Review of Resident #4's Significant Change Minimum Data Set (MDS), a federally mandated assessment tool completed by facility staff, dated 11/28/20, showed staff assessed the resident as follows:
-Active diagnoses of severe protein-calorie malnutrition (inadequate intake of calories), alcohol abuse, osteoporosis (bones become weak and brittle), and chronic obstructive pulmonary disease (COPD-progressive lung disorders characterized by increasing breathlessness);
-Short and long term memory problems;
-Required extensive assistance of two staff members for bed mobility, transfers, dressing, toilet use, and personal hygiene;
-Dependent on staff for locomotion;
-One facility acquired Stage II pressure ulcer;
-Always incontinent of bladder and bowel;
-Weighed 114 pounds (lbs).
Review of the resident's Left Arm Fracture care plan, dated 12/4/20, showed it instructed staff as follows:
-Elevate affected extremity as indicated for comfort, and to decrease/prevent edema;
-Observe for signs and symptoms of decreased circulation of the affected extremity;
-Maintain immobilization of the affected extremity;
-Observe skin condition during care rounds;
-Observe site for signs and symptoms of infection;
-Monitor placement of immobilizer.
Review of the Skin Breakdown care plan, dated 12/17/20, showed the resident had a total of 13 pressure ulcers. Further review, showed the care plan instructed staff as follows:
-Provide pillows or other supportive/protective devices to assist with positioning;
-Turn and reposition per resident's individual turning schedule;
-Provide pressure reducing surfaces on the bed and chair;
-Assist with repositioning to avoid friction/shearing;
-Avoid use of restrictive clothing;
-Perform wound care as ordered;
-Assess wound healing weekly;
-Full skin evaluation with bath/shower;
-Assess skin daily with routine care;
-Assess changes in skin status that indicate worsening of pressure ulcer and notify the physician;
-Maintain head of bed at less than 30 degrees;
-Reassess treatment plan. If not healing within two to four weeks;
-Provide incontinent care as needed.
Additional review of the Left Arm Fracture and Skin Breakdown care plans showed they did not contain direction for the staff in regards to the alternating air mattress or [NAME] brace.
During an interview on 3/9/21 at 5:47 P.M., the MDS coordinator said the settings for the air mattress should be on the care plan, but he/she did not know what the setting should be. He/She said the resident's [NAME] brace should have been on the care plan, but he/she did not know the resident had one. He/she is normally made aware of new orders through morning meeting and by reviewing nurse's notes, and orders. He/she said he/she did not see the order.
Review of the resident's CNA New Skin Audit Report Roster, dated 11/1/20-2/28/21, showed:
-Staff failed to complete a report on 11/1, 11/6, 11/11, 11/13, 11/14, 11/18, 11/30, 12/11, 12/20, 12/25/20, 1/6/21, 1/15, 2/2, 2/10, 2/17, 2/22, and 2/28/21;
-On 11/10/20, the resident had a new skin problem and the nurse was notified;
-Staff documented no new skin problems for all other entries.
During an interview on 3/10/21 at 2:10 P.M., the Director of Nursing (DON) said staff typically put the specialty mattress on the care plan. Additionally, he/she said the [NAME] brace should have been on the care plan.
During an interview on 3/5/21 at 11:55 A.M., the hospice CNA said he/she did not remove the resident's brace when he/she gave the resident a bath. Furthermore, he/she said he/she was told by a nurse at the facility to wash around the brace.
Observation on 3/1/21 at 2:34 P.M., showed the resident lay on an alternating air mattress with raised edges, with his/her legs drawn up to the left side of his/her chest. The head of the bed was elevated 45 degrees. His/her back laid flat against the bed and he/she was bent at the neck. Further observation, showed the resident had a hard plastic brace on his/her left shoulder that was up towards his/her jaw. The air mattress was set to 325 lbs, and was firm to the touch.
Observation on 3/2/21 at 12:00 P.M., showed the resident lay in bed. Further observation, showed a dressing on the resident's upper left arm, dated 3/1, and an immobilizer strapped around the resident's chest that held his/her left arm to his/her chest. Additional observation, showed the hard, plastic brace on the resident's bedside table, and the air mattress was set to 325 lbs.
During an interview on 3/3/21 at 9:00 A.M., hospice licensed practical nurse (LPN) AA said the durable medical equipment (DME) company is responsible for setting up the air mattresses. He/she said the mattresses are set to the resident's weight, and facility staff can adjust the mattress if it needs to be softer or harder. He/she went on to say, the resident's first wound was small, and he/she was placed on an air mattress after his/her first wound was identified. LPN AA said he/she did not like the brace the facility used on the resident's left arm, because it did not seem to fit.
During an interview on 3/3/21 at 4:00 P.M., LPN F said hospice is responsible for the settings on the resident's air mattress. He/she thought the setting went by the resident's weight. Furthermore, he/she said he/she had adjusted the setting on the bed before and it would be changed back when he/she would come back to the room.
Review of the dietician notes, dated 3/3/21 at 3:41 P.M., showed the resident's current body weight was 91 lbs, a 29 percent weight loss in five months, most occurring in the last 60 days.
During an interview on 3/5/21 at 11:45 A.M., the Hospice Coordinator, who provided the resident's air mattress, said they had not been setting up the mattresses since the pandemic. He/She said the air mattress should be set by resident weight, and needed to be turned down if the resident weighed between 90-100 pounds and the mattress was set on 325 lbs.
Observation and interview with LPN F on 3/3/21 at 2:50 P.M., showed the resident lay in bed with his/her knees drawn up to the left side of his/her chest. The resident wore an immobilizer on his/her left arm and the [NAME] brace was on a bedside table. Observation showed the resident's air mattress was set on 325 lbs. The resident had a bandage on his/her upper left arm dated 3/1, approximately 12 to 15 centimeters (cm) below his/her shoulder. LPN F, the facility's wound nurse, said the bandage was new. He/she said he/she did not know what was under the bandage, and did not have a treatment order for it. LPN F removed the dressing on the upper left arm revealing a pressure ulcer, 0.7 cm L (length) x 1 cm W (width) x 0.2 cm D (depth). Bone was visible in the center of the ulcer. The area surrounding the ulcer was deformed from a previous fracture. LPN F covered the area with a foam dressing until he/she could reach the physician for further orders. Further observation, showed the resident had two pressure ulcers on his/her left outer elbow. Pressure ulcer number one was a Stage II, 0.3 cm L x 0.7 cm W, depth superficial (shallow). Pressure ulcer number two was a Stage III, 1.3 cm L x 1.8 cm W, approximately 50 percent covered with brown slough.
Review of the resident's Wound Assessment Reports, dated 3/3/21, showed staff assessed the resident as follows:
-Left elbow ulcer number one Stage II wound bed 100 percent granulation tissue;
-Left elbow ulcer number two Stage II wound bed 100 percent covered by epithelial tissue;
-Left upper arm Stage IV ulcer wound bed 100 percent granulation tissue.
Review of the resident's nurse's notes showed staff documented the following:
-On 3/3/21 at 5:42 P.M., the physician was notified of a wound caused by the [NAME] brace. New orders were received to discontinue the brace. The physician said he/she did not think the brace was effective. New orders were received for Bactroban ointment (antibiotic ointment) to wound, cover with foam, and to splint with a board splint (a strip of rigid material used for supporting and immobilizing a broken bone), and secure with gauze and Coban (self-adherent compression bandage), or ACE wrap (elastic bandage).
-On 3/3/21 at 9:48 P.M., late entry: at approximately midnight of 3/2/21, the nurse was called to asses a wound found by staff after they had removed the brace on the resident's left upper arm and shoulder. The open wound was cleaned with wound cleanser (WC) and covered with Tegaderm foam dressing. The nurse felt the wound should be assessed by an RN or another nurse better versed in designing wound treatments. Staff were advised to leave the brace off until the wound could be reassessed.
Observation on 3/4/21 08:29 A.M., showed the resident lay in his/her bed, and on his/her back. Additional observation, showed the air mattress was set on 325 lbs.
During an interview on 3/4/21 at 10:08 A.M., RN E said the resident got the [NAME] brace after his/her arm fracture. RN E said by the time it was fitted, staff were told to leave it on. He/She said the brace had a protective sleeve underneath it that could be taken off to wash when it became soiled. He/she did not know how often the sleeve was changed and there was not a set schedule. He/she went on to say he/she did not know if staff were looking at the skin unless the brace needed adjusted.
During an interview on 3/4/21 at 9:59 A.M., CNA O said the CNAs never took the brace off, because they were told to keep it on. He/She said staff were supposed to monitor to make sure there was no skin breakdown underneath the brace, so when staff noticed the skin started to breakdown they put a cloth protector underneath it. He/She said the skin under the brace was red and starting to breakdown about a month ago.
During an interview on 3/4/21 at 12:35 P.M., LPN F said it had been a while, probably December, since staff first noticed the brace on the resident's left arm was causing pressure. He/she said staff were supposed to do weekly skin checks. Furthermore, he/she said he/she was not aware of an order to remove the brace and assess the skin under the brace.
During an interview on 3/4/21 at 4:50 P.M., LPN F said he/she had not called the resident's physician regarding the resident's wounds, and had not requested any treatment changes.
During an interview on 3/4/21 10:49 A.M., the DON said he/she was not aware the resident had a Stage IV pressure ulcer on his/her left arm until yesterday. He/she said the nurses are supposed to let him/her know, as well as complete body audits. He/she said he/she looks at the body audits daily and there was nothing new charted on them. He/she said he/she called the nurse who put the dressing on the resident's arm on 3/1/21 and the nurse told him/her he/she forgot about it. Furthermore, he/she said the physician was made aware of the pressure sore on the resident's left arm last night. He/she said his/her expectations for skin care was the CNAs were to look for redness around the brace daily and licensed nurses were to check under it weekly and complete a weekly skin audit. He/She said staff did not document when they found the wound under the brace. Additionally, he/she said the air mattress setting should be set at the resident's weight and the nurses or hospice should adjust it when they come in. He/she said hospice was supposed to let the facility know the setting and it should be in with air mattress order. He/she was not aware the air mattress had been on 325 lbs this week. Observation during the interview, showed the DON walked to the resident's room, touched the bed, and said the resident's bed was a little firm. He/she turned the bed down to the resident's weight.
During an interview on 3/4/21 at 4:15 P.M., the resident's physician said the resident originally came back from the hospital with an immobilizer and it was changed to the [NAME] brace. He/she said it took three to four weeks to get the brace after the resident was fitted for it and it did not look like the brace fit well. He/she said he/she was not aware there was any skin breakdown under the resident's brace on his/her left arm until 3/3/21. Furthermore, he/she said the nurses should have looked under the brace once a week or so. He/she said the nurses could have reached out to Physical Therapy (PT) if they did not feel comfortable messing with the brace. He/she also said he/she felt the current treatment was sufficient because the brace needed to come off. He/she said he/she suspected if the air mattress was set on 325 pounds it could have led to further skin breakdown since the resident weighed much less than that.
3. Review of Resident #221's admission MDS, dated [DATE], showed staff assessed the resident as:
-admitted on [DATE];
-Did not exhibit rejection of care;
-Required total assistance of two staff members for bed mobility, transfers, and toilet use;
-Not capable of increased independence in at least some activities of daily living (ADLs);
-Active diagnoses of atrial fibrillation, hypertension (high blood pressure), septicemia (bacterial infection that spreads throughout the body), urinary tract infection, diabetes, cerebrovascular accident (damage to the brain from interruption of its blood supply), and hemiplegia (paralysis of one side of the body);
-Three unstageable pressure ulcers;
-Received insulin and antibiotics;
-Received intravenous (IV) (technique that delivers medications directly into a person's vein) medications.
Review of the resident's nurse's notes, dated 2/25/21 showed the resident was admitted to the facility with a suspected deep tissue injury (SDTI) on his/her right heel, an unstageable pressure ulcer on his/her left hip, and an unstageable pressure ulcer on his/her coccyx.
Review of the Wound Assessment Report, dated 2/25/21, showed facility staff assessed a pressure ulcer on the resident's sacrum (tailbone). Additional review showed staff measured the wound as 10 cm L by (x) 4.5 cm W. The pressure ulcer was listed as unstageable due to slough and eschar.
Review of the Resident Risk Review for Pressure Ulcers, dated 2/26/21, showed LPN CC assessed the resident had a previous skin ulcer, was debilitated (weak), and had impaired or decreased mobility and functional ability. He/She identified the resident as being at risk of developing pressure ulcers.
Review of the Dietary Communication Form, dated 2/26/21, showed LPN CC ordered the resident a mechanical soft (designed for people who have trouble chewing and swallowing), consistent carbohydrate (focus is on eating the same amount of carbohydrates every day) diet. Further review, showed it did not contain communication with the Dietician, or further evaluation from the Dietary Manager (DM).
Review of the resident's care plan, dated 3/4/21, showed staff were directed as follows:
-Refer to dietician for evaluation of current nutritional status;
-Assess changes in the resident's skin status that indicate worsening of pressure ulcer and notify the physician;
-Registered Dietician consult as needed;
Review of the POS, dated March 2021, showed the following orders:
-Cleanse the sacrum with normal saline (NS) or WC, pat the site dry, apply a barrier film (waterproof barrier to protect the peri-wound (tissue surrounding a wound) skin and acts as a protective barrier against fluids, waste, perspiration, and friction), apply a thick layer of silver alginate (absorbent dressing that protects the wound from infections and maintains a moist environment that promotes quicker and more efficient healing) to wound bed, and cover with medipore (tape used to secure wound dressings) daily until healed.
Review of the resident's Wound Assessment Report, dated 3/3/21, showed staff measured the sacral wound as 11.5 cm L x 7.7 cm W, and noted a moderate amount of purulent drainage. Staff identified the wound had deteriorated. Additional review showed the physician was not notified of the drainage, or the deterioration.
Observation on 3/4/21 at 12:38 P.M., showed LPN F perform wound care on the resident while he/she was lying in bed. LPN F removed a green saturated dressing from the resident's sacrum. The wound had green drainage and was covered with slough and eschar. The wound had a purulent odor (pungent, foul, or musty).
Review of the nurse's notes, dated 3/4/21, showed facility staff did not notify the physician of the green purulent drainage from the resident's sacral wound.
Review of the Wound Assessment Report, dated 3/10/21, showed the resident's sacral wound had a moderate amount of purulent drainage. Further review showed the physician was not notified of the drainage from the wound.
Review of the nurses's notes, dated 3/10/21, showed facility staff did not notify the physician of the purulent drainage.
Review of the resident's Wound Assessment Report, dated 3/17/21, showed staff documented the resident's wound had deteriorated and measured 15.4 cm L x 9.7 cm W. Staff noted a large amount of exudate from the wound and the silver alginate was no longer in place and saturated with drainage. Staff contacted the resident's physician 14 days after they identified the resident's wound started to deteriorate.
Review of the resident's Discharge MDS, dated [DATE], showed the resident was discharged to the hospital, three days after the facility informed the physician of the resident's deteriorated wound.
During an interview on 3/23/21 at 2:47 P.M., the Social Worker (SW) at the Veteran Affairs (VA) Hospital said the resident was initially sent to [NAME] Hospital in Sedalia for complaints of shortness of breath (SOB) and chest pain. Furthermore he/she said the resident was transferred to the VA Hospital for shortness of breath secondary to sepsis (extreme response to infection).
During an interview on 3/23/21 at 3:00 P.M., an RN at the VA Hospital said the general surgery team had been in the process of debriding (surgical removal of dead tissue) the sacral wound. He/She said the wound has become a massive, gaping hole and they are unable to stage the wound due to its depth.
During an interview on 3/24/21 at 3:21 P.M., CNA J said the sacral wound became more foul-smelling as the wound got bigger.
During an interview on 3/24/21 at 3:42 P.M., LPN F said the admitting nurse is responsible for documenting wound measurements, filling out the initial Wound Healing Progress Report, and entering treatment orders. LPN F said if an order is not working for a wound, he/she will change the orders after contacting the physician to discuss treatment options. He/she said on 3/17 the resident's wound was macerated (skin looks soggy, feels soft, or appears whiter than usual). He/she said the silver alginate was not being used to cover the wound bed so he/she revised the original order to say a thick layer of the silver alginate should cover the wound. LPN F said when a wound deteriorates, he/she notifies the physician and he/she notified the ADON of the resident's wound deterioration.
During an interview on 3/24/21 at 4:15 P.M., the ADON said the admitting nurse is responsible for entering orders for new residents. He/she said the orders are determined based on the initial wound measurements and the facility wound protocol policy. He/she went on to say the admitting nurse is expected to assess the resident and discuss treatment options with the resident's physician. He/She said if a resident's wound deteriorates, the nurse is expected to notify the physician and find another treatment option. He/She said he/she would expect staff to involve dietary for help in treatment as well. He/she said he/she did not visualize the resident's wounds during his stay at the facility.
During an interview on 3/25/21 at 12:06 P.M., the resident's physician said he/she usually allows the wound care nurse to assess a resident and contact him/her to discuss treatment options, and if a resident's wound deteriorates, he/she would recommend sending the resident to the wound clinic. Additionally, he/she said he/she would expect a dietary consult to be completed to promote wound healing.
During an interview on 3/29/21 at 1:37 P.M., the Dietician said he/she had not seen the resident while he/she was at the facility and he/she was not informed this resident had wounds. He/She expects staff to inform him/her of resident's wounds and when consultations are ordered. Furthermore, he/she said he/she is available by phone if the staff need assistance with care for a resident or recommendations for care.
During an interview on 3/29/21 at 2:35 P.M., the ADON said he/she does not know why dietary was not involved in this resident's care. Furthermore, the ADON said he/she expects any communication with the physician to be documented in nurse's notes or the wound assessment module.
During an interview on 3/29/21 at 2:39 P.M., the Administrator said when the facility admits a new resident, the dietary manager is notified and a user-defined assessment is completed.
During an interview on 3/30/21 at 3:02 P.M., the MDS Coordinator said the User Defined Assessment for dietary staff, is completed with each MDS assessment.
During an interview on 3/30/21 at 3:10 P.M., the DON said the Dietary Manager usually talks to residents upon admission to the facility. He/she said the Dietary Communication Form is filled out by the admitting nurse when a new resident arrives to the facility. The DON said the Dietary Manager usually approaches a new resident after his/her admission and then he/she fills out the user-defined assessment.
During an interview on 4/6/21 at 3:50 P.M., the resident's physician said he/she did not see the resident's pressure sores. He/she went on to say he/she did not know why a dietary consult would not have helped with wound healing.
During an interview on 3/29/21 at 3:09 P.M., the Social Worker at the VA Hospital said the resident's family decided to pursue comfort care measures for the resident. The Social Worker said the resident was transferred to comfort care due to wound sepsis. He/she said the resident will be discharged with hospice care and the resident's admitting diagnosis for hospice is respiratory failure and his/her large sacral ulcer.
4. Review of the facility's Pressure Ulcer policy, dated 10/1/10, instructed staff as follows:
-Pressure ulcers cannot be adequately staged when covered with eschar or necrotic (dead) tissue. In compliance with federal guidelines, these ulcers should be staged as unstageable and should be noted in the wound care record, unable to determine depth. However, if the wound bed is partially covered by eschar or slough, but the depth of the tissue loss can be measured, do not code as unstageable;
-As wounds progress through the various stages of healing, it should be noted that they are not reverse staged, due to the requirements of the MDS, but are actually healing ulcers of the most severe stage they were previously;
-Pressure ulcers will be assessed at least weekly by a trained registered nurse (RN) as part of the interdisciplinary team review;
-Residents at greater risk for development of pressure ulcers include, but is not limited to the following: history of pressure ulcer, immobility, decreased functional ability, under-nourished, malnutrition, hydration deficits, associated diagnosis/co-morbidities and skin changes;
-Debriding (removing of dead tissue from a wound) agents should be used only when non-viable tissue is present (eschar, necrosis) and per medical doctor (MD) order;
-Products should be selected based upon wound characteristics and treatment goals;
-The physician should be informed of the presence of a pressure ulcer, or the failure of an ulcer to respond to treatment;
-The status of ulcers should be recorded on the Wound Flow Record weekly.
Review of Resident #4's Significant Change Minimum Data Set (MDS), a federally mandated assessment tool completed by facility staff, dated 11/28/20, showed staff assessed the resident as follows:
-Active diagnoses of severe protein-calorie malnutrition, alcohol abuse, osteoporosis, and chronic obstructive pulmonary disease (COPD);
-Required extensive assistance of two staff members for bed mobility, transfers, dressing, toilet use, and personal hygiene;
-One facility acquired Stage II pressure ulcer.
Review of the resident's Wound Assessment Report, dated 12/12/20, showed staff documented a newly identified pressure ulcer on the resident's sacrum/coccyx and assessed the wound as follows:
-Unstageable due to slough/eschar;
-No pain with wound treatment;
-No infection;
-Wound bed 100 percent granulation tissue;
-Measured 6.2 cm L by (x) 5.7cm W x 0.0 cm D;
-Wound edges with well defined boarders and normal, healthy skin;
-Moderate amount of serous (thin, watery) drainage;
-Further review showed staff failed to provide an accurate stage and depth for the wound.
Review of the Skin Breakdown care plan, dated 12/17/20, showed the resident had a total of 13 pressure ulcers. The resident had one on his/her left calf/Achilles (lowest part of calf extending into the ankle), two on his/her left elbow, one on his/her left heel, one on his/her left hip, one on his/her left shoulder rear axilla (underarm), three on the top of his/her left foot, one on his/her right chest axilla, one on his/her right hip, one on his/her right upper mid back, and one to his/her sacrum/coccyx (tailbone).
Observation on 3/1/21 at 2:34 P.M., showed the resident lay on an alternating air mattress with raised edges, in the fetal position, with his/her legs drawn up to the left side of his/her chest. His/her back lay flat against the bed and he/she was bent at the neck.
Observation on 3/3/21 at 2:50 P.M., showed the resident lay in bed in fetal position with[TRUNCATED]
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Investigate Abuse
(Tag F0610)
Could have caused harm · This affected 1 resident
Based on interview and record review, the facility failed to investigate bruises of unknown origin for one resident (Resident #121) when the resident presented with bruising to his/her face and hand p...
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Based on interview and record review, the facility failed to investigate bruises of unknown origin for one resident (Resident #121) when the resident presented with bruising to his/her face and hand prior to an emergent discharge, and was unable to tell the staff how the bruising occurred. The facility census was 75.
1. Review of the facility's Abuse, Neglect, Misappropriation of Resident/Guest Property, Suspicious Injuries of Unknown Source, Exploitation policy, dated 2/8/18, showed staff was directed as follows:
-An injury should be classified as an injury of unknown origin when both of the following conditions are met: (1) the source of the injury was not observed by any person and the source of the injury could not be explained by the resident/guest and (2) the injury is suspicious because of the extent of the injury or the location of the injury (e.g. the injury is located in an area not generally vulnerable to trauma), or the number of injuries observed at one particular point in time, or the incidence of injuries over time;
-Some examples of suspicious injuries of unknown origin may include, but are not limited to: unwitnessed black eyes, facial injuries, broken or missing teeth, facial fractures, bruising, bleeding or swelling of mouth or cheeks;
-Each employee has an obligation to immediately report any incident or allegation that could constitute an instance of abuse or neglect, an injury of unknown origin, exploitation or misappropriation of resident/guest property to the administrator, Director of Nursing (DON), or the department supervisor. Each employee should follow-up with the supervisor to confirm it has been addressed. If not, the employee should make direct contact with the administrator;
- Notify the administrator of any unusual situation in the facility, whether reportable or not immediately;
-The applicable nursing staff will notify the resident/guest, physician, and sponsor if the event involves an allegation or possibility of abuse or neglect, or a suspicious injury of unknown source;
-The administrator is responsible for conduction a thorough investigation and obtaining witness statements;
-A complete and thorough investigation must be conducted on all incidents including suspicious injuries of unknown origin, whether reportable or not, within five working days to determine the cause of the injury or incident. The outcomes of the investigation must also determine whether or not the incident was abusive or neglectful in nature.
2. Review of the Resident 121's Quarterly Minimum Data Set (MDS), a federally mandated assessment tool completed by facility staff, dated 3/5/20, showed staff assessed the resident as follows:
-Cognitively intact;
-Requires no assistance from staff for bed mobility, transfers, toileting, and personal hygiene;
-Requires no assistance from staff with ambulation;
-Active diagnoses of high blood pressure, stroke, and atrial fibrillation (irregular and often faster heartbeat);
-Receives an anticoagulant.
Review of the resident's nurse's notes, dated 3/25/20 showed staff documented the following:
-At 2:46 P.M., the resident complained of not being able to catch his/her breath. An assessment was completed;
-At 3:07 P.M., an addendum showed a call was placed to the resident's spouse to inform him/her the resident was going to the hospital. Staff were unable to leave a message. The resident had noted bruising across the bridge of his/her nose and outside of the right hand. The resident was asked if he/she had fallen and responded no. The resident was not sure how he/she got the bruise. The resident left via ambulance.
During an interview on 3/4/21 at 6:00 P.M., the Administrator said the facility did not complete an investigation on the resident's bruising because the resident was discharged to the hospital, and did not return.
During an interview on 3/7/21 at 3:17 P.M., Licensed Practical Nurse (LPN) D said he/she remembered the resident having bruising the day he/she went to the hospital. He/She said the bruises looked new but not new new and explained there was no greenish or yellow color to it but it was purplish-blue in color. He/she did not recall if he/she reported it to anyone.
During an interview on 3/9/21 at 12:07 P.M., the Administrator said if there is an injury of unknown origin, they do an investigation and notify the Department of Health & Senior Services (DHSS). The Administrator said the nurse in charge is expected to start the investigation, and then they would notify the DON and Administrator. He/She said the resident was interviewed and said he/she did not know how they got the bruises; they then left for the hospital and did not return so an investigation was not completed. Additionally, he/she said, The resident is alert and orientated so asking him/her about the bruise, I would consider the start of an investigation.
During an interview on 3/10/21 at 10:30 A.M., the DON said he/she did not know the cause of the bruising on the resident's face. He/She said the resident was prone to bruising and was on Eliquis (prevents clot formation in the blood). He/she said the facility did not do an investigation related to the bruising. The facility does do investigations on bruises of unknown origin if the resident cannot tell them what happened. Furthermore, he/she said if the resident is alert and oriented they would just ask the resident.
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to put interventions in place to help prevent injury for one resident ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to put interventions in place to help prevent injury for one resident (Resident #122) when the resident had a decline in condition, and a history of falls. Furthermore, the facility failed to determine the cause of falls and put interventions in place to prevent further falls for one resident (Resident #39). The facility census was 75.
1. Review of the facility's Incident and Accidents policy, dated 11/10/14, showed the interventions should be documented in the nurse's notes and the incident noted on the 24 hour report.
2. Review of the facility's Dining Room Duties policy, dated 10/1/10, directed the staff as follows:
-Nursing personnel assist in the dining room, as assigned by the licensed nurse;
-Nursing staff should be available during the dining room service to circulate about tables, pouring coffee, milk and water, and helping as needed;
-Alert, independent residents require at least one attendant to circulate and meet needs;
-Residents requiring verbal reminders may require multiple attendants to float between several tables.
3. Review of Resident #122's Quarterly Minimum Data Set (MDS), a federally mandated assessment completed by facility staff, dated 12/9/20, showed staff assessed the resident as follows:
-Independent with bed mobility, transfers, ambulation, locomotion, dressing, and toilet use;
-No falls since previous assessment;
-Always continent of bladder and bowel;
-Weight 113 pounds (lbs);
-Diagnoses included Alzheimer's (progressive impairment of memory, reasoning, and judgement that is related to cellular changes in the brain that leads to loss of independence), extrapyramidal and movement disorder (abnormal involuntary movements), and mild cognitive impairment.
Review of the resident's fall care plan, start date 9/6/19, showed:
-The resident had the potential for falls;
-Encourage clutter free environment;
-Assist with ambulation, toileting, and mobility as needed;
-Encourage use of handrails and appropriate assistive devices;
-Review toileting program as needed;
-Observe need for additional assistive and positioning devices as needed;
-Therapy consult as needed;
-X-ray (non-invasive test which produces images of the structures of the body, especially the bones) right hip and thigh related to an incident on 1/4/21
Review of the resident's fall investigation, dated 1/4/21, showed the resident was found on the floor in his/her room at 12:00 P.M. The resident had attempted to get out of his/her bed unassisted.
Review of the nurses' notes showed the notes did not contain documentation of the resident's fall on 01/04/21.
Review showed staff did not update the resident's care plan for falls with any new interventions to prevent falls after the fall on 1/4/21.
Review of the resident's therapy notes showed:
-On 1/17/21 at 11:46 A.M., the resident ambulated 30 feet twice with no assistive device and moderate assist. The therapist provided moderate verbal cues to instruct the resident to move his/her feet apart to attain a more normalized gait pattern. The resident ambulates with excessive cadence (rhythmic beat of movement) and multiple occasions of loss of balance;
-On 1/21/21 at 10:27 A.M., the resident was able to complete transfers with supervision following the training session. The therapist provided moderate verbal cues to instruct the resident on proper sequencing of the task for safe completion of transfer;
-On 1/28/21 at 2:23 P.M., following the training session, the resident was able to complete transfers with supervision/contact guard assist (one or two hands on the body to help maintain balance if needed). The therapist provided moderate verbal cues to instruct the resident on proper hand positioning for safe completion of transfer.
Review of the resident's nursing notes showed:
-On 1/29/21 at 9:46 A.M., Licensed Practical Nurse (LPN) D documented he/she was called to the dining room at approximately 9:00 A.M. The resident was on the floor. The resident complained of leg and neck pain. The left leg was shorter than the right and the resident cried out in pain. 911 was called. The resident's family member was called and told the resident stood up in the dining room from the wheelchair, turned and fell;
-On 1/29/21 at 2:29 P.M., the hospital called and said the resident was being admitted with a hip fracture and would be having surgery.
During an interview on 3/10/21 at 9:00 A.M., LPN F said the resident could no longer walk to the chair or stand all the way up. He/She said the resident was weak.
During an interview on 3/10/21 at 9:55 A.M., LPN H said housekeeping notified him/her the resident had fallen in the dining room. He/She said nobody witnessed the fall. There was a housekeeper who heard the fall, but did not witness it.
During an interview on 3/10/21 at 10:00 A.M. LPN D said one of the aides notified him/her of the fall. He/She thought one of the housekeepers witnessed the fall. He/She said the resident's condition was frail and was alert to his/her name only prior to the fall and was needing more assistance with transfers and ambulation. He/She said he/she expects staff to supervise residents while in the dining room. He/She said a licensed nurse or aide stays until the residents are done eating.
During an interview on 3/10/21 at 10:20 A.M., Housekeeper G said he/she was in the dining room when the resident fell. He/She was several feet away from the resident. He/She said the resident was in a wheelchair sitting at his/her table, stood up, went to turn, lost balance and fell. He/She went to the hallway and called for help. Furthermore, the only other people in the dining room were him/her and a couple other residents. He/She said an aide was supposed to stay in the dining room.
During an interview on 3/10/21 at 10:30 A.M., the Director of Nursing (DON) said he/she would expect staff members to be in the dining room if the resident's still had drink or food in front of them. The DON said the resident was watching T.V. in the dining room. The DON said there was no nursing staff in the dining room when the resident fell and he/she would not have expected there to be. The DON said the resident had not been a fall risk and could typically ambulate on his/her own and did not feel like the resident was a fall risk when he/she fell on 1/29/21.
During an interview on 3/10/21 at 2:10 P.M., Registered Nurse (RN) E said the staff member who completes an incident report is responsible for putting interventions on the care plan after a fall. He/She said it was not appropriate to leave a resident who had a decline in condition and who had a history of falls in the dining room unsupervised.
During an interview on 3/10/21 at 2:10 P.M., the DON said he/she did not feel leaving the resident in the dining room was any different than leaving the resident in his/her room. He/She said the resident had been working with therapy and was back to his/her prior level of functioning. The DON said he/she said nurses who complete an incident report or whoever completes a fall investigation is responsible to add interventions to the care plan.
4. Review of the facility's Answering the Call Light policy, dated 10/1/10, showed call lights serve as notice to staff the resident has a need or request. Prompt answering of call lights provides a sense of security to the resident. The policy instructed staff to place the call light within reach of the resident before leaving the room and anticipate other needs of the resident.
5. Review of Resident #39's Significant Change MDS, dated [DATE], showed staff assessed the resident as follows:
-Moderately impaired cognitive status;
-Required supervision and set-up assist for bed mobility, transfers, eating, and toilet use;
-Did not ambulate;
-Independent with dressing and locomotion;
-Occasionally incontinent of bowel;
-No falls since previous assessment;
-Started on Hospice care;
-Diagnoses included cholangitis (inflammation of the bile duct, usually caused by obstruction), cancer, anemia (low hemoglobin in the blood), coronary artery disease (pertaining to the arteries of the heart), diarrhea, gastrointestinal hemorrhage (bleeding in your digestive tract), overactive bladder, and polyneuropathy (weakness, numbness, or burning pains caused by damage to the nerves, usually starting in the hands or feet and then progressing to the arms or legs)
Review of the resident's fall care plan, dated 1/23/17, showed the resident had the potential for falls related to requiring an assistive device and directed the staff as follows:
-Encourage a clutter free environment with a path to the bathroom;
-Encourage use of handrails and appropriate assistive devices;
-Assist with ambulation, toileting, and mobility as needed;
-Review toileting program as needed;
-Observe need for additional assistive devices/positioning devices;
-Therapy consult as needed;
-Resident will place self on floor;
-Wheelchair changed out for a different one related to brakes not working, dated 10/1/18;
-Encourage to lay down when sleepy, dated 11/1/19.
The care plan did not say what type of assistive device the resident used.
Review of the resident's nurse's notes, dated 1/2/21 at 3:13 AM, showed the resident was found on floor beside bed and transferred the resident to the emergency room.
Review of the resident's fall care plan, dated 1/23/17, showed staff did not update the care plan with additional interventions to reduce the risk of further falls from the fall on 1/2/21.
Review of the resident's nurse's notes, dated 2/19/21 at 4:08 P.M., showed the resident was found on the floor. Review showed the resident said he/she was transferring from the wheelchair to bed and leaned on the bed when it moved. Review showed staff documented they replaced the bed and locked it in place.
Review of the resident's fall care plan, dated 1/23/17 and updated, showed staff did not update the care plan with the interventions from the fall on 02/19/21.
Review of the resident's nurse's notes, dated 2/20/21 at 12:13 P.M., showed the resident found on the floor and sent to the emergency room for evaluation.
Review of the resident's fall care plan, updated 2/20/21, showed staff did not update the care plan with the interventions from the fall on 02/20/21.
During an interview on 3/2/21 at 1:14 P.M., the resident said he/she usually fell in the bathroom or when he/she would sit on the edge of the bed and miss. He/She said he/she usually transferred him/herself in and out of bed. He/She said his/her roommate helped when needed. He/She did not ask the nurses for help because there was no cord in the bathroom and it had been off for a long time. He/She said the maintenance worker knew about it. The resident said the bed would roll at times and staff got him/her a new bed after he/she fell about a week ago.
Observation on 3/2/21 at 1:14 P.M. showed the call light in the bathroom did not have a cord attached to it.
During an interview on 3/3/21 at 12:15 P.M., the maintenance director said he/she fixes environmental issues as he/she sees them or as he receives work orders for them. Staff are expected to complete a work order when they see something that needs to be fixed, and they put them in the box on his/her door. The work orders are in the computer, and all staff can access them.
During an interview on 3/3/21 at 12:49 P.M., the administrator said the maintenance director is responsible to ensure resident equipment, furniture, and environment is maintained. He/She said staff are expected to put in a work order in the computer system or to tell the maintenance director is they see something that needs repaired. The maintenance director also conducts a walk-through of the facility to identify items that need repairs, but she is unsure of the frequency of the walk-through.
During an interview on 3/4/21 at 8:36 A.M., Certified Nurse Assistant (CNA) O said he/she thought the call lights on the resident's hall were all working right now. He/She lets the charge nurse know if a call light is not working.
During an interview on 3/4/21 at 3:24 P.M., CNA U said when you leave a residents room they are supposed to always leave the call light within reach.
During an interview on 3/9/21 at 5:47 P.M., the MDS coordinator said care plans should be updated after falls and the nurses who do the education are responsible for that. The resident's care plan should have been updated following his/her fall on 1/2/21. He/she said an intervention to help prevent falls should have been added to the care plan after the fall on 2/20/21.
During an interview on 03/10/21 at 01:47 P.M., the administrator said a call light should be left within a resident's reach when a staff member leaves their room.
During an interview on 03/10/21 at 01:54 P.M., the DON said call lights are always supposed to be within reach of the residents.
During an interview on 3/10/21 at 2:10 P.M., the DON said the resident's care plan should have been updated after his/her fall on 1/2/21 and 2/20/21.
During an interview on 3/23/21 at 1:50 P.M., the DON said the charge nurse does an immediate intervention and puts it in the care plan or their notes and a long term intervention to prevent further falls is done later. Furthermore, he/she said the charge nurse should monitor that call lights are within reach of the resident during their rounds.
MO00181277
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0698
(Tag F0698)
Could have caused harm · This affected 1 resident
Based on interview and record review, the facility failed to ensure one resident (Resident #62) received care and services for the provision of hemodialysis (the clinical purification of blood by dial...
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Based on interview and record review, the facility failed to ensure one resident (Resident #62) received care and services for the provision of hemodialysis (the clinical purification of blood by dialysis, as a substitute for the normal function of the kidney) consistent with professional standards of practice by failing to provide ongoing assessments of the resident's condition, and monitoring for complications before and after dialysis treatments, and failing to provide ongoing communication and collaboration for the development and implementation of the resident's dialysis plan of care. Additionally, facility staff failed to have an emergency plan in place with the dialysis clinic, in case of the need to transfer the resident to an acute care facility. The facility census was 75.
1. Review of the facility's Hemodialysis policy, dated November 1, 2001, showed staff are directed as follows:
-Arrange for transportation to and from dialysis, per physician's order, if the family is unable to take the resident;
-Do not allow any treatment or procedures on the accessed arm, including blood pressure monitoring or needle punctures;
-Avoid getting the access site wet for several hours after dialysis;
-Palpate for a thrill (a vibratory sensation felt on the skin overlying an area of turbulence and indicates a loud heart murmur usually caused by an incompetent heart valve) and monitor the site for pain, swelling, redness or drainage; notify the physician if abnormalities are found;
-Obtain dry weights (weight without the excess fluid that builds up between dialysis treatments) from the dialysis center;
-Maintain the phone number of the dialysis center in the medical record;
-Serve diet and fluids per physician's orders;
-Record intake and output as indicated by the physician;
-In the case of an emergency, contact the dialysis center and arrange for emergency dialysis transportation, as needed;
-Obtain lab work from the dialysis center, when performed;
-If the resident has a new shunt site, follow physician's orders for dressing changes
2. Review of Resident #62's Five Day Assessment Minimum Data Set (MDS), a federally mandated assessment instrument completed by staff, dated 2/12/2021, showed facility staff assessed the resident as follows:
-admission date of 1/22/2021;
-Moderately impaired cognition;
-Diagnoses of Peripheral Vascular Disease (PVD) (a circulatory condition in which narrowed blood vessels reduce blood flow to the limbs), end stage renal disease (longstanding disease of the kidneys leading to renal failure), diabetes and schizophrenia (a disorder that affects an individual's ability to think, feel, and behave clearly);
-Received dialysis.
Review of the resident's medical record showed the resident is dependent on renal dialysis due to end stage renal disease.
Review of the resident's Physician's Order Sheets (POSs), dated 10/16/20, showed the resident went to the dialysis clinic on Monday, Wednesday and Fridays.
Review of the care plan dated 2/25/21, showed it did not contain any goals or interventions for the resident in regards to their dialysis.
During an interview on 3/4/21 at 11:43 A.M., the Director of Nursing (DON) said the facility sends the resident's Face Sheet (a form containing the resident's current diagnoses, and code status), laboratory results, and POSs with the resident to the dialysis clinic for each visit. He/She said the clinic sends back any laboratory procedure results completed during the treatment. Furthermore, he/she said the clinic will contact the facility while the resident is at the location if there are any concerns, including checking the resident's fluid levels and rescheduling the appointment if necessary. The DON said the dialysis clinic manages the resident's weight.
During an interview on 3/9/21 at 8:20 A.M., the charge nurse from the dialysis clinic said the facility does not send any paperwork with the resident. Furthermore, he/she said the only communication between the facility and the clinic is if there is a concern or pertinent change with the resident. Additionally, he/she said the clinic does send back a report to the facility listing the resident's weights, vital signs and any other pertinent information, including any new medication orders.
During an interview on 3/9/21 at 9:14 A.M., the Administrator and the DON said the staff are expected to send physician's orders with the resident to the dialysis clinic. They said they are not sure why the clinic has not received any paperwork from the facility. Additionally, the administrator said she is not sure what the hours of operation are for the dialysis clinic, or if they have a 24 hour contact number for emergencies.
During an interview on 3/23/21 at 1:50 P.M., the DON said the MDS coordinator is responsible to make sure dialysis information is on the care plan. He/she said guidance for the resident's care should be on the care plan.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, facility staff failed to ensure residents were allowed to make choices about...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, facility staff failed to ensure residents were allowed to make choices about aspects of their lives by not allowing five residents (Resident #19, #37, #42, #43, and #66) to smoke, for approximately three months. The facility census was 75.
1. Review of the facility's smoking policy, dated October 29, 2017, does not direct staff on resident rights or choices for smoking.
2. Review of the facility's Federal Rights of Resident/Guest(s) Policy, revised 11/1/01, showed all resident/guest(s) in long term care facilities have rights guaranteed to them under Federal and State law. These rights include the resident's right to:
-Self-determination. The resident/guest has the right to choose activities, schedules (including sleeping and waking times), health care and provider consistent with her or her interest, assessments, and place of care and other applicable provisions of this part.
-And the resident/guest has the right to make choices about aspects of his or her life in the facility that are significant to the resident/guest.
3. Observation on 3/1/21 at 11:34 A.M., showed a sign posted on the nurse's station near the Therapy Room. Further observation, showed the sign read resident smoking has been suspended until further notice.
4. Review of Resident #19's Quarterly Minimum Data Set (MDS), a federally mandated assessment tool, dated 11/16/20, showed staff assessed the resident as follows:
-Moderately impaired cognition;
-Had not exhibited physical, verbal, or behavioral symptoms;
-Required no assistance from staff for locomotion on and off the unit;
-Used a wheelchair for mobility.
Review of the resident's care plan, dated 10/7/2020, showed the resident had nicotine addiction and staff were directed as follows:
-Explain the smoking schedule and rules;
-Comply with the smoking schedule.
During an interview on 3/1/21 at 2:14 P.M., the resident said he/she is upset about not being able to go outside and smoke.
During an interview on 3/2/21 at 1:07 P.M., the resident said he/she is angry he/she is no longer allowed to smoke. He/she said staff told him/her the facility was now smoke-free. Additionally, he/she said it upsets him/her to know staff are still able to go outside to smoke, but the residents are not allowed.
5. Review of Resident #37's Quarterly MDS, dated [DATE], showed staff assessed the resident as follows:
-Cognitively intact;
-Required extensive assistance from two staff members for transfers;
-Used a walker or wheelchair for mobility.
Review of the resident's care plan, dated 3/14/2018, showed the resident had a nicotine addiction and staff were directed as follows:
-Explain smoking schedule and rules.
During an interview on 3/2/21 at 12:30 P.M., the resident said he/she had not been out to smoke since last March. He/She said he/she asked staff and they told him/her they can't go out to smoke because of Covid-19. He/She said it makes him/her feel even more cooped up and he/she doesn't feel its right to keep them inside, and not allow them to smoke.
6. During an interview on 03/02/21 at 10:28 A.M., residents #42, #43, and #66 said staff told them in December they were not allowed to smoke anymore due to Covid-19. Further, they said they were upset that staff were still allowed to smoke, but they were not. They said they had to watch the staff smoke and smell the cigarettes on the staff members, but were not allowed to smoke themselves. Additionally, the residents said the staff have not told them when they will be allowed to smoke again.
During an interview on 3/2/21 at 12:45 P.M., Certified Medication Technician (CMT) N said the residents who smoke ask why they can't smoke. He/she said he/she tells them, I am a CMT and they need to ask administration. He/she went on to say the residents get upset because they can't smoke.
During an interview on 03/02/21 at 01:43 P.M., Licensed Practical Nurse (LPN) H said he/she knows the residents have not been allowed to go out to smoke, and administration made that decision when Covid-19 first hit. Furthermore, he/she said he/she isn't sure why they aren't allowed to smoke and we would have to ask the Administrator or Director of Nursing (DON).
During an interview on 3/9/21 at 9:52 A.M., Certified Nurse Aide (CNA) I said staff did not lose their right to smoke during the facility's Covid-19 outbreak. He/she said he/she does not know why only the residents were not allowed to continue smoking. Additionally, he/she said the Administrator and the Social Service Director made the decision to halt smoking for the residents.
During an interview on 3/9/21 at 10:06 A.M., CNA J said staff were able to continue smoking through the Covid-19 outbreak. He/she went on to say, residents were told they were unable to smoke because they had to be isolated.
During an interview on 3/1/21 at 11:07 A.M., the Administrator said the facility is a smoking facility, however since their outbreak of Covid-19 in December they have stopped the smoking for residents.
During an interview on 3/11/21 at 11:25 A.M., the Administrator said he/she did not give the residents guidance or a time period on when smoking would be resumed. The Administrator said he/she based it on the 28-day (two, 14-day) period of zero Covid-19 cases in the building, per the company policy for indoor/outdoor visitations. The Administrator said staff were allowed to continue to smoke because they did not have to be isolated due to the virus.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, facility staff failed to notify one resident's (Resident #4's) physician with newly identi...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, facility staff failed to notify one resident's (Resident #4's) physician with newly identified pressure ulcers, as well as failed to notify the physician when two resident's (Resident #4 and #221) wounds deteriorated. Additionally, facility staff failed to notify the Durable Power of Attorney (DPOA) or family member for one resident (Resident #121), when the resident was emergently discharged to the hospital due to difficulty breathing, and failed to notify the family of bruising to the resident's face and hand that was identified by facility staff before the resident left the facility. The facility census was 75.
1. Review of the facility's Change in Medical Condition of Resident/Guest policy, dated 11/28/16, directed the staff as follows:
-Notification of the physician, legal representative, or interested family member, should occur promptly, according to federal regulations, when there is a change in the resident/guests condition. Change in condition included a decision to transfer or discharge the resident/guest from the facility, an overall deterioration of condition, and a new pressure ulcer or wound;
-The Twenty Four Hour shift report can be used as a reminder for an oncoming shift to notify a physician and/or family member;
-Document the symptoms and observations associated with the change in condition, the date and time of contact with the physician and family member/legal.
2. Review of the facility's Pressure Ulcer policy, dated 10/1/10, instructed staff, the physician should be informed of the presence of a pressure ulcer, or the failure of an ulcer to respond to treatment.
3. Review of Centers for Medicare and Medicaid Services (CMS) Long-Term Care Facility Resident Assessment Instrument (RAI) 3.0 User's Manual, Version 1.17.1, dated October 2019, defined the following:
-Pressure ulcer/injury: localized injury to the skin and/or underlying tissue, usually over a bony prominence as a result of intense and/or prolonged pressure or pressure in combination with shear. The pressure ulcer/injury can present as intact skin or an open ulcer and may be painful;
-Stage 1 pressure injury: an observable, pressure-related alteration of intact skin whose indicators, as compared to an adjacent or opposite area on the body, may include changes in one or more of the following parameters: skin temperature (warmth or coolness), tissue consistency (firm or boggy), sensation (pain, itching) and/or a defined area of persistent redness;
-Stage II pressure ulcer: partial thickness loss of dermis (skin) presenting as a shallow open ulcer with a red-pink wound bed, without slough (non-viable yellow, tan, gray, green or brown tissue; usually moist, can be soft, stringy and mucinous in texture) or bruising. May also present as an intact or open/ruptured blister;
-Stage III pressure ulcer: Full thickness tissue loss. Subcutaneous fat may be visible but bone, tendon or muscle is not exposed. Slough may be present but does not obscure the depth of tissue loss;
-Stage IV pressure ulcer: Full thickness tissue loss with exposed bone, tendon, or muscle. Slough or eschar (dead or devitalized tissue that is hard or soft in texture; usually black, brown, or tan in color, and may appear scab-like) may be present on some parts of the wound bed;
-Unstageable pressure ulcer: Known but not stageable due to coverage of the wound bed by slough and/or eschar.
Pressure ulcers that are covered with slough and/or eschar, and the wound bed cannot be visualized,
-Epithelial tissue: New skin that is light pink and shiny (even in persons with darkly pigmented skin). In Stage two pressure ulcers, epithelial tissue is seen in the center and at the edges of the ulcer. In full thickness Stage III and IV pressure ulcers, epithelial tissue advances from the edges of the wound.
-Granulating tissue: Red tissue with cobblestone or bumpy appearance; bleeds easily when injured;
-Undermining: The destruction of tissue or ulceration extending under the skin edges (margins) so that the pressure ulcer is larger at its base than at the skin surface;
-Slough: Non-viable yellow, tan, gray, green or brown tissue; usually moist, can be soft, stringy and mucinous in texture. Slough may be adherent to the base of the wound or present in clumps throughout the wound bed.
-Eschar: Dead or devitalized tissue that is hard or soft in texture; usually black, brown, or tan in color, and may appear scab-like. Necrotic tissue and eschar are usually firmly adherent to the base of the wound and often the sides/ edges of the wound.
-Deep tissue injury (DTI): Purple or maroon area of discolored intact skin due to damage of underlying soft tissue. The area may be preceded by tissue that is painful, firm, mushy, boggy, warmer or cooler as compared to adjacent tissue.
4. Review of Resident #4's Significant Change Minimum Data Set (MDS), dated [DATE], showed staff assessed the resident as follows:
-Active diagnoses of severe protein-calorie malnutrition (inadequate intake of calories), alcohol abuse, osteoporosis (bones become weak and brittle), and chronic obstructive pulmonary disease (COPD-progressive lung disorders characterized by increasing breathlessness);
-One facility acquired Stage II pressure ulcer;
Review of the resident's Wound Assessment Report, dated 12/12/20, showed staff documented a newly identified pressure ulcer on the resident's coccyx (tailbone).
Review of the resident's Wound Assessment Reports, dated 3/3/21, showed staff assessed the resident as follows:
-Left elbow ulcer number one Stage II wound bed 100 percent granulation tissue;
-Left elbow ulcer number two Stage II wound bed 100 percent covered by epithelial tissue;
-Left hip ulcer unstageable due to slough/eschar and the wound bed was 25 percent granulation tissue and 75 percent slough covered;
-Right hip ulcer as SDTI (suspected deep tissue injury). Further review showed staff did not describe the wound bed or edges;
-Right mid-back ulcer as a Stage II with wound bed covered 75 percent granulation tissue and 25 percent slough;
-Left upper arm Stage IV ulcer wound bed 100 percent granulation tissue;
-Left heel ulcer unstageable due to SDTI, 2.5 centimeters (cm) L (length) x 4.4 cm W (width). Further review showed staff did not describe the wound bed or edges;
-Left achilles Stage IV, 1.8 cm L x 1.6 cm W x 0.2 cm D (depth), wound bed 100 percent granulation tissue, tendon visible.
Observation on 3/3/21 at 2:50 P.M., showed the resident lay in bed in fetal position with his/her knees drawn up to the left side of his/her chest. The resident had a bandage on his/her upper left arm dated 3/1, approximately 12 to 15 cm below his/her shoulder. LPN F, the facility's wound nurse, said the bandage was new. He/she said he/she did not know what was under the bandage, and did not have a treatment order for it. LPN F removed the dressing on the upper left arm and revealed a pressure ulcer, 0.7 cm L x 1 cm W x 0.2 cm D. Bone was visible in the center of the ulcer. Further observation, showed the resident had two pressure ulcers on his/her left outer elbow. Pressure ulcer number one was a Stage II, 0.3 cm L x 0.7 cm W, depth superficial (shallow). Pressure ulcer number two was a Stage III, 1.3 cm L x 1.8 cm W, approximately 50 percent covered with brown slough. LPN F said the ulcer on the resident's right trochanter (head of the femur) was staged as SDTI because it was originally purple. Observation showed the right trochanter ulcer was 80-90 percent yellow slough covered in the center, 2.4 cm L x 3.2 cm W, with a red ring of granulating tissue, approximately 0.2 cm, around the edge. The resident had a Stage III, irregularly shaped ulcer to the right of the spine, mid-back, 0.8 cm L x 2.0 cm W x 0.1 cm D, covered by 50 percent yellow slough and 50 percent pink granulating tissue. Further observation, showed LPN F removed a saturated, malodorous dressing from the resident's coccyx. Observation showed the wound bed was red and fleshy with varying depths and scattered spots of yellow slough. The ulcer measured 7.9 cm L x 9.1 cm W x 0.3 cm D with undermining at six o'clock (position on a clock used to describe the position of a wound), ten o'clock, and one o'clock, 0.1 cm-0.2 cm deep. LPN F said the ulcer on the resident's coccyx was unstageable because it was originally covered by black eschar. He/she said staff were previously treating the wound with alginate but the wound edges became macerated and the wound had a strong odor so he/she changed the treatment to Dakin's solution. He/she went on to say there was bone on this one as he/she pointed to the center of the wound. Further observation showed a pressure ulcer on the resident's left hip. LPN F said the ulcer was staged as a SDTI. The ulcer had well defined edges, 2.7 cm L x 4.6 cm W x 0.6 cm D, with undermining completely around the edge of the ulcer, up to 1.7cm in depth. There was white, fibrous tissue visible in the center of the wound and the surrounding tissue was red.
During an interview on 3/4/21 10:49 A.M., the Director of Nursing (DON) said he/she was not aware the resident had a Stage IV pressure ulcer on his/her coccyx, left trochanter, and left arm until yesterday. He/she said the nurses are supposed to let him/her know, as well as, complete body audits.
During an interview on 3/4/21 at 4:15 P.M., the resident's physician said he/she was not aware the resident had a Stage IV pressure ulcer on his/her coccyx, left trochanter, and left arm. Furthermore, he/she said he/she was not aware the resident had a Stage III on his/her back, left outer elbow, and right hip and a Stage II on his/her left elbow. He/she said the facility staff had never shown them to him/her. Additionally, he/she said he/she was not aware the resident had an unstageable pressure on his/her left foot. He/she went on to say he/she would have expected the staff to tell him/her. He/she had not been made aware of a foul odor from the coccyx or left trochanter wound and if he/she had, he/she would have ordered a wound culture.
During an interview on 3/4/21 at 4:50 P.M., LPN F said he/she did not call the resident's physician to get an order for Dakin's Solution. He/she said he/she entered the wound measurements on the wound assessment sheet, but did not check the box asking if the physician was notified. He/She had not called the resident's physician regarding the resident's wounds, and had not requested any treatment changes.
During an interview on 3/4/21 at 5:10 P.M., the Assistant Director of Nursing (ADON) said he/she discussed the resident's wounds with the physician during rounds. He/she said the resident's physician last made rounds on 2/13/21 and he/she was not working that day. He/she had not told the physician the resident had a Stage IV pressure ulcer on his/her coccyx, and left trochanter. He/She said any nurse can notify the physician of wound deterioration.
During an interview on 3/10/21 at 2:10 P.M., the DON said if a wound became malodorous he/she would expect the nurse to notify the physician to possibly get an order for an antibiotic and wound culture. Furthermore, he/she said wound assessments should include if the doctor or family were notified. Further he/she would expect staff to follow facility policy.
5. Review of Resident #121's Quarterly Minimum Data Set (MDS), dated [DATE] showed staff assessed the resident as:
-Cognitively intact;
-Independent with set-up assist for bed mobility, transfers, toileting, and personal hygiene;
-Independent with ambulation;
-Diagnoses included high blood pressure, diabetes mellitus (a disease in which the body's ability to produce or respond to insulin is impaired, resulting in elevated blood sugar levels), stroke, and atrial fibrillation (irregular and often faster heartbeat);
-Received the following medications; insulin (injectable medication used to lower blood sugar levels), an anticoagulant (used to prevent blood clotting), and diuretic (helps the body eliminate excess fluid).
Review of the resident's nurse's notes, dated 3/25/20 showed staff documented the following:
-At 2:46 P.M., the resident complained of not being able to catch his/her breath. An assessment was completed. The resident's oxygen saturation (concentration of oxygen in the blood) was 85 percent on three liters of oxygen. A call was placed to the physician and a message was left. Requested to go to the hospital;
-At 3:07 P.M., an addendum showed a call was placed to the resident's spouse to inform him/her the resident was going to the hospital. Staff were unable to leave a message. The resident had bruising across the bridge of his/her nose and outside of the right hand. The resident was asked if he/she had fallen and responded no. The resident was not sure how he/she got the bruises. The resident left via ambulance.
Review of the resident's face sheet (a document in the resident's chart that shows diagnoses, and other medical information) showed three family members listed, a telephone number for the spouse and two for another family member.
Further review of the resident's medical record showed it did not contain documentation from the staff of further attempts to notify the resident's family or DPOA.
During an interview on 3/5/21 at 10:20 A.M., the DON said of course he/she would expect staff to try more than once to reach family when a resident went to the hospital.
During an interview on 3/5/21 at 10:20 A.M., Licensed Practical Nurse (LPN) D said when a resident goes to the hospital he/she notifies the physician, responsible party, and the nursing administrator on-call. If he/she cannot reach the responsible party, he/she will leave a message or call the second or third person listed on the resident's face sheet. He/she went on to say he/she did not remember what he/she did when he/she could not reach the resident's spouse.
During an interview on 3/9/21 at 8:00 P.M., the resident's family member said the facility would tell him/her they tried to call the resident's spouse and could not reach the spouse. He/she said the facility was supposed to call him/her first because he/she was the resident's Power of Attorney (POA). He/she said the facility had his/her phone number, the spouse's phone number, and another family member's phone number. He/she said the facility should have called someone when the resident was sent to the hospital on 3/25/20, but the family was not notified until the spouse called to check on the resident two days after the resident had been discharged . He/she said all three family members checked their phones to make sure the facility had not tried to call and they did not have any missed calls from the facility. Furthermore, he/she said he/she was not notified of the bruising on the resident's face. He/she said the bruising was around the resident's eyes and on his/her face.
During an interview on 3/10/21 at 8:25 A.M., the resident's spouse said he/she went to the facility to check on the resident, two or three days after the resident was sent to the hospital. He/she went to the resident's room and could not find the him/her. He/she said he/she was told by staff the resident had been sent to the hospital. Additionally, he/she went on to say he/she never received a phone call from the facility.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, facility staff failed to provide a safe and homelike environment when staff ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, record review, and interview, facility staff failed to provide a safe and homelike environment when staff failed to ensure call lights were accessible to residents in bathrooms, to maintain furniture and equipment in a safe and working manner, and to ensure resident toilet and shower rooms were clean and homelike. The facility census was 75.
1. Review of the facility's Preventative Maintenance Strategy, dated March 1, 2010, showed:
- All essential mechanical, electrical, and resident care equipment should be maintained in a safe operating condition, through an effective preventive maintenance program;
- Preventive maintenance should be performed by the facility maintenance department;
- Qualified outside contractors may perform certain services, such as maintenance and testing of life safety equipment, H-vac equipment, and electrical systems;
- Outside contractor services should be reviewed with the Administrator.
2. Observation on 3/3/21 during the Life Safety Code tour, showed:
- Bathroom call lights in rooms [ROOM NUMBER] did not have pull strings;
- A resident dresser in room [ROOM NUMBER] did not have a drawer handle on one drawer;
- The bathroom light in room [ROOM NUMBER] did not work;
- The shower in the bathroom of room [ROOM NUMBER] had a space of missing tiles on the floor of the shower area;
- The C hall shower room had a black substance around the baseboard on three walls;
- The toilet in room [ROOM NUMBER] did not have a flush handle and the tank lid sat on the floor.
3. During an interview on 3/3/21 at 12:15 P.M., the maintenance director said he fixes environmental issues as he sees them or as he receives work orders for them. Staff are expected to complete a work order when they see something that needs to be fixed, and they put them in the box on his door. The work orders are in the computer, and all staff can access them. He did not receive a work order for the call lights, dresser, the toilet, or bathroom light. Staff did not tell him those items needed to be fixed. He knew about the missing tile in the resident's bathroom and the black substance in the shower room.
4. During an interview on 3/3/21 at 2:04 P.M., the maintenance director and the housekeeping supervisor said the black substance on the baseboard should not be there, and it is not healthy for the residents. The maintenance director and the housekeeping supervisor said the shower aide is responsible for cleaning the C hall shower room, but the shower aide does not clean it. The maintenance director and the housekeeping supervisor said they have spoken to the aide about the black substance on the baseboards.
5. During an interview on 3/3/21 at 12:49 P.M., the administrator said the maintenance director is responsible to ensure resident equipment, furniture, and environment is maintained. Staff are expected to put in a work order in the computer system or to tell the maintenance director is they see something that needs repaired. The maintenance director also conducts a walk-through of the facility to identify items that need repairs, but she is unsure of the frequency of the walk-through.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, facility staff failed to provide appropriate incontinence care for four depe...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, facility staff failed to provide appropriate incontinence care for four dependent residents (Residents #4, #7, #41, and #69), and failed to properly transfer two residents (Resident #21 and #57). Additionally, staff failed to provide oral care for one resident (Resident #7), and personal hygiene for one resident (Resident #4). Furthermore, staff failed to make sure call lights were in reach for three residents (#10, #57, and #65). The facility census was 75.
1. Review of the facility's Perineal Care (cleaning the genital and anal areas) policy, dated 10/1/10, showed good perineal care helps prevent infection, irritation and skin breakdown and instructed the staff as follows:
-Residents who are incontinent of urine or feces should receive perineal care as needed and during routine baths or showers;
-Remove any fecal matter or urine, wiping with a tissue from front to back;
-Pre-moistened disposable wipes or washcloths should be used;
-Wash the pubic area (lower part of abdomen just above the external genitalia) first. Always wash down toward the anus (outlet of the rectum) to prevent the spread of infection. Wash the anal area, moving up toward the back. Rinse, dry and inspect the perineal area and then the anal area;
-Take care to wash, rinse, and dry between skin folds. Wash, rinse and dry the anal area, moving up toward the back.
2. Review of Resident #41's Significant Change Minimum Data Set (MDS), a federally mandated assessment tool completed by facility staff, dated 1/20/21, showed staff assessed the resident as follows:
-Severe cognitive impairment;
-Diagnoses included Alzheimer's disease;
-Required extensive assistance from two staff members with transfers, dressing, and toileting;
-Was always incontinent of bowel and bladder.
Observation on 3/2/21 at 3:15 P.M., showed Certified Nurse Aide (CNA) T helped the resident stand at the toilet with one hand, and pulled the resident's pants down with the other. As the CNA pulled down the resident's pants, their brief slid down, and visible fecal matter was observed up the resident's backside. Further observation, showed the CNA got fecal matter on his/her bare hands. The CNA then sat the resident down on the toilet, moved the wheelchair, and left the room to go get gloves. CNA T returned, and cleaned the fecal matter off the resident's buttocks. Additional observation, showed the CNA did not clean the front of the resident's genital area. CNA T then put a clean brief and pants on the resident, and sat him/her down in their wheelchair.
During an interview on 3/2/21 at 3:35 P.M., CNA T said staff are expected to wear gloves during perineal care, and he/she should have had gloves before providing care. CNA T said he/she does a front to back wipe when providing care. The CNA said when asked about cleaning the front of the resident, I tried to get in front best I can.
3. Review of Resident #69's Annual MDS, dated [DATE], showed staff assessed the resident as follows:
-Had a diagnosis of Alzheimer's Disease (progressive impairment of memory, reasoning, and judgement that is related to cellular changes in the brain that leads to loss of independence);
-Severe cognitive impairment;
-Required extensive assistance with toilet use and personal hygiene;
-Was frequently incontinent of bladder and bowel.
Observation on 3/3/21 at 4:45 A.M., showed CNA L and CNA M entered the resident's room to provide perineal care. CNA L and CNA M pulled the resident's wet brief from under him/her. Further observation showed the resident had visible fecal matter at his/her anal area. Additional observation, showed CNA L tucked a clean brief under the resident, CNA M secured the brief, and both CNA L and CNA M pulled up the resident's covers. Observation showed CNA M and CNA L did not provide perineal care to the resident.
During an interview on 3/3/21 at 4:50 A.M., CNA L said staff provide perineal care every two hours, when a resident has a dirty brief or bowel movement, and when they are incontinent of urine. He/she said he/she did not provide perineal care for the resident because there were no wipes in the room. He/she said the resident had a little BM (fecal matter). He/she said they would have to hunt down wipes.
During an interview on 3/3/21 at 4:50 A.M., CNA M said if staff run out of wipes they are supposed to use wash cloths and periwash.
Observation on 3/3/21 at 4:55 A.M., showed CNA L and CNA M returned to the resident's room with a package of disposable wipes to provide perineal care. Both CNAs unfastened the resident's brief. CNA L wiped down each side of the resident's groin (area between the abdomen and thigh on each side of the pubic bone) crease and then wiped down the resident's front. The CNA's then rolled the resident and CNA L wiped the resident's anal area. Further observation showed there was still fecal matter on the resident's bottom. With the same soiled gloves, CNA L then said okay and began to tape the brief closed. Both CNAs pulled the resident's shirt down and pulled up the covers. CNA L handed CNA M the package of wipes which he/she placed on the resident's bedside table.
During an interview on 3/7/21 at 3:30 P.M., Licensed Practical Nurse (LPN) H said perineal care should be performed anytime staff change a resident. He/she said staff use disposable wipes 80 percent of the time and soap and water the rest of the time. He/she went on to say occasionally the facility runs out of wipes, but staff are expected to use wash cloths if they do.
During an interview on 3/9/21 at 12:07 P.M., the Administrator and Director of Nursing (DON) said they expect staff to provide perineal care as they are trained. Additionally, they said when cleaning bowel movement, staff should wipe front to back. If the resident is wet staff should clean the front area, and then roll the resident over and clean their back side. The DON said it is never okay to change a resident's brief and not clean them/wipe them. He/She said gloves should always be worn while providing care.
4. Review of the facility's Hygiene and Grooming policy, dated 10/1/10, directed the staff as follows regarding A.M. care:
-Get a basin of warm water and take to bedside for the resident to wash face and hands. Assist the resident as needed;
-Gather oral hygiene supplies and take to bedside for the resident to wash face and hands. Assist the resident as needed;
-Assist the resident to comb and brush hair as needed.
5. Review of the facility's Special Mouth Care policy, dated 10/1/10, showed special mouth care helps to keep the resident's lips and oral tissues moist and provides hygiene for unconscious residents. Special mouth care is recommended for unconscious residents, or those on NPO (nothing by mouth) orders, on an every two hour schedule to prevent splitting and bleeding of the oral mucous membranes.
6. Review of Resident #7's Quarterly MDS, dated [DATE], showed staff assessed the resident as follows:
-Diagnoses included dementia (severe impairment of cognitive functions such as thinking, memory, and personality) and schizophrenia (a mental disorder characterized by delusions, hallucinations, disorganized speech and behavior);
-Was non-verbal;
-Had short and long term memory problems;
-Was dependent on two staff members for bed mobility, transfers, toilet use, and personal hygiene;
-Always incontinent of bowel and bladder;
-Had a feeding tube (any type of tube that can deliver food/nutritional substances/fluids/medications directly into the gastrointestinal system) he/she received 51 percent of total calories from.
Observation on 3/1/21 at 2:34 P.M., showed the resident lay in bed on his/her right side. The resident had his/her mouth open. Further observation, showed a clump of white mucus on his/her tongue and dried mucous at the corner of his/her mouth.
Observation on 3/3/21 at 5:00 A.M., showed CNA L and CNA M unhooked the resident's wet brief and wiped the crease of the resident's buttocks twice. Further observation, showed visible fecal matter on the disposable wipe. Observation showed both CNA M and CNA L turned the resident to his/her back, and wiped his/her groin creases twice, and then applied a clean brief to the resident, repositioned him/her, and pulled up his/her covers. CNA L and CNA M did not provide perineal care to the resident's genital area after he/she had been incontinent of urine.
Observation on 3/4/21 at 8:29 A.M., showed the resident lay in bed without clothes on, the top sheet down to his/her waist, and his/her G-tube exposed. Further observation, showed the resident had a dry, flaky substance on his/her chin. The resident breathed through his/her mouth with dry oral mucous membranes, and dry mucus hung from the roof of his/her mouth to his/her lips.
Observation on 3/4/21 at 11:00 A.M., showed the resident lay in bed. The resident had a dry, flaky substance on his/her chin. Additional observation, showed the resident breathed through his/her mouth with dry oral mucous membranes, and dry mucus hung from the roof of his/her mouth to his/her lips. The DON instructed a CNA in the room to provide oral care.
During an interview on 3/9/21 at 3:30 P.M., CNA J said the CNA on the resident's hall is responsible for his/her care. He/she said staff wash a resident's face when they get them up and after meals. Furthermore, he/she said staff provide oral care for dependent residents, who are able to eat, when they get up, after meals, at bedtime, and as needed. He/she provides oral care to the resident first thing in the morning and at night.
7. Review of Resident #4's Quarterly MDS, dated [DATE], showed staff assessed the resident as follows:
-Diagnoses included Adult failure to thrive (progressive functional deterioration of a physical and cognitive nature) and Chronic Obstructive Pulmonary Disease (progressive lung disorders characterized by increasing breathlessness);
-Required extensive assistance of two staff members for bed mobility and toilet use;
-Was always incontinent of bladder and bowel.
Observation on 3/2/21 at 1:50 P.M., showed the resident's right hand had long fingernails with black matter under the nails. Additional observation, showed the resident's hair was matted.
Observation on 3/3/21 at 5:10 A.M., showed the resident lay curled in bed with his/her legs drawn up to the left side of his/her chest. The resident had matter in the corner of his/her eyes, dark matter under his/her nails, and a smear of fecal matter on the washable, incontinent pad under him/her, and on his/her right heel. CNA M said, He/she has been digging. CNA L then tucked the resident's light yellow brief halfway under him/her and cleaned fecal matter from the resident's anal area. With the same soiled gloves, CNA L took more disposable wipes from the container, reached between the resident's contracted legs from the front, and wiped up twice from below the resident's genital area. Further observation, showed the CNAs put a larger, blue brief under the resident and a new pad. CNA M then pulled the dirty and clean brief out from underneath the resident, wrapped the brief around the resident's hips, and taped it shut. Additional observation, showed the resident's bandaged left heel was between the resident's buttocks and brief. The resident continued to have dark matter under his/her fingernails.
During an interview on 3/3/21 at 5:20 A.M., CNA M said staff should wash the resident's buttocks when they are incontinent of urine, but they usually don't wipe the buttocks unless the resident pees to the back.
Observation on 3/3/21 at 2:50 P.M., showed the resident lay in bed with his/her knees drawn up to the left side of his/her chest. The resident had dried food, red in color on his/her chin and lips, matter in the corners of both eyes, and dark matter under his/her fingernails. Further observation, showed staff were not present in the room upon entrance. Additional observation, showed his/her partially eaten noon meal tray sat out of reach, on a table to the left of the resident.
During an interview on 3/9/21 at 3:30 P.M., CNA J said the CNA on the resident's hall is responsible for his/her care. He/she said staff should clean the resident's nails after the resident is finished with his/her snack or meal. Additionally, he/she said when staff put a rag on the table in front of the resident, he/she would wipe off his/her hands. He/she went on to say staff wash a resident's face when they get them up and after meals. Furthermore, he/she said if the resident had matter in their eyes at mealtime, staff should wash the resident's face before the meal.
During an interview on 3/23/21 at 1:50 P.M., the DON said his/her expectations for A.M. care of a dependent resident would include staff washing the residents face, brushing their hair and teeth, and dressing the resident in appropriate clothing. He/she would expect staff to wash a resident's eyes with warm water using a cloth if a resident had matter in their eyes at anytime. He/she went on to say he/she would expect staff to provide oral care to a dependent resident who was NPO using moistened swabs as needed. Furthermore, he/she said brief sizes were white for medium and blue for large. He/she said CNAs knew which size of brief to select for a resident by the size on the package, and sizes of briefs were not something the facility care planned. He/she said it was important for staff to select the correct size brief so the resident did not get pressure sores.
8. Review of the facility's Two Person Lift Transfer Policy, dated November 1, 2001, directed staff as follows:
-Residents who are unable to assist with transfer should be moved from a bed/chair by means of a two-person lift, or a mechanical lift device.
9. Review of the facility's Assisted Transfer Policy, dated March 1, 2006, directed staff as follows:
-Support the resident by placing a belt around the resident's waist for you to hold and steady the resident, or if you are not using a belt, put your arms around the resident's waist.
-Make the resident comfortable and position the call light within reach
10. Review of Resident #57's Quarterly MDS, dated [DATE], showed the staff assessed the resident as follows:
-Diagnoses of Chronic obstructive pulmonary disease (progressive lung disorders characterized by increasing breathlessness), myeloblastic leukemia (A type of cancer of the blood and bone marrow), and osteoarthritis (A type of arthritis that occurs when flexible tissues at the end of bone wears down);
-Required extensive assistance of one staff member with transfers and toileting.
Observation on 03/02/21 at 01:01 P.M., showed CNA R entered resident #57's room to provide care. CNA R used the residents pants to lift the resident from the edge of the bed to his/her wheelchair. He/She then wheeled the resident, to the restroom, and instructed the resident to hold the grab bar. CNA R locked the wheelchair and grabbed the resident by the back of his/her pants and lifted the resident up. CNA R told the resident to hold the grab bar and he/she pulled the resident's pants down. He/She then held the resident under his/her left arm and helped the resident sit on the toilet. When CNA R returned, he/she told the resident to hold on to the grab bar, lifted the resident under both arms, pulled the resident's pants up, and used the back of the resident's pants and sat him/her into the wheelchair. He/She then wheeled the resident back to his/her bed, locked the wheelchair, and used the back of the resident's pants to lift him/her up to sit back on the edge of the bed. CNA R did not offer for the resident to wash his/her hands, provide perineal care, or wash his/her hands before he/she left the resident's room.
During an interview on 3/4/21 at 10:46 A.M., CNA T said he/she looks in the computer to see what is needed for each resident as far as interventions, and if they need assistance. He/She said resident #57 is a one person assist and should be transferred using a gait belt. He/She said you are not supposed to use a resident's pants to lift them, you are supposed to use a gait belt.
11. Review of Resident #21's Quarterly MDS, dated [DATE], showed staff assessed the resident as follows:
-Severe cognitive impairment;
-Diagnoses included Dementia, Schizophrenia and Anxiety;
-Required extensive assistance of two staff members with transfers and toileting;
-Had impairment on one side, to both upper and lower extremities;
-Used a wheelchair for mobility.
Observation on 3/3/21 at 4:30 P.M., showed CNA V helped the resident to sit up in bed and put the gait belt around him/her, the CNA then lifted the resident up into the wheelchair, with no assistance from the resident. Further observation, showed the resident's feet did not touch the floor. Additional observation, showed the CNA struggled to sit the resident in the wheelchair, while he/she used the gait belt. During the observation, CNA V said, This resident is almost a Hoyer lift or sit to stand, I have told the nurse. Furthermore, CNA V said when asked why they didn't ask for assistance, I probably should have.
During an interview on 3/9/21 at 12:07 P.M., the Administrator and DON said they would expect staff to ask for help if the resident is a two person assist, or if they needed assistance. The Administrator said she would expect staff to use a gait belt and transfer the resident how they were taught to transfer them.
12. Review of the facility's Answering the call light Policy, dated: 10/1/2010, directed staff as follows:
-Call lights serve as notice to the staff the resident has a need or request. Prompt answering of call lights provides a sense of security to the resident.
-Place the call light within reach of the resident before leaving the room and anticipate other needs of the resident, such as a drink of water or having tissues placed in reach.
13. Review of Resident #57's Quarterly MDS, dated [DATE], showed the staff assessed the resident as follows:
-Diagnoses of Chronic obstructive pulmonary disease (progressive lung disorders characterized by increasing breathlessness), myeloblastic leukemia (A type of cancer of the blood and bone marrow), osteoarthritis (A type of arthritis that occurs when flexible tissues at the end of bone wears down);
-Required extensive assistance of one staff member with transfers and toileting;
Observation on 03/2/21 at 09:01 A.M., showed the resident in bed with his/her eyes closed. The resident's call light light was clipped above his/her head on the bed sheet, and hung down to the floor, and not within his/her reach.
Observation on 03/03/21 at 06:34 A.M., showed the resident lay in bed with his/her with eyes closed. The resident's call light light was clipped above his/her head on the bed sheet, and hung down to the floor, and not within his/her reach.
During an interview on 3/3/21 at 10:56 A.M., CNA T said before leaving a resident's room their call light should be easily in reach.
During an interview on 03/04/21 at 03:24 P.M., CNA U said residents should be checked on every two hours unless they have had a fall. When you leave a resident's room they are supposed to always leave the call light within reach.
During an interview on 03/10/21 at 01:47 P.M., the administrator said a call light should be left within a resident's reach when a staff member leaves their room.
During an interview on 03/10/21 at 01:54 P.M., the DON said call lights are always supposed to be within reach of the residents.
14. Review of Resident #65's Quarterly MDS, dated [DATE], showed staff assessed the resident as follows:
-Required extensive assistance of one staff member for bed mobility, transfers, dressing, and toilet use;
-Was independent with set-up assist for personal hygiene;
-Diagnoses included Diabetes Mellitus (a disease in which the body's ability to produce or respond to insulin is impaired, resulting in elevated blood sugar levels);
-Was able to make needs known;
-Vision was severely impaired (no vision or sees only light, colors, or shapes).
Observation on 3/1/21 at 2:30 P.M., showed the resident in his/her room in a tilt-in-space wheelchair at the foot of the bed. The resident called out for a nurse and said he/she wanted to go to bed. Additional observation, showed the resident's call light was clipped to the light fixture above the resident's bed. During the observation, the resident said, It takes too long for them to come help me. The resident then asked for a drink of water. Observation showed the resident's water was on a table behind the resident's wheelchair, out of his/her reach.
Observation on 3/2/21 at 11:00 A.M., showed the resident in a tilt-in-space wheelchair in his/her room at the foot of the bed. The resident's call light was clipped to the light fixture above the head of the bed. During the observation the resident told Licensed Practical Nurse (LPN) H he/she wanted to go to bed. LPN H told the resident it was close to lunch time, but he/she would tell the CNA he/she wanted to lie down.
Observation on 3/3/21 from 4:20 A.M. to 5:38 A.M., showed the resident lay in his/her bed with his/her eyes closed. The resident's call light hung from the light fixture at the head of the bed, out of the resident's reach.
During an interview on 3/4/21 at 8:36 A.M., CNA O said the resident recently started not using his/her call light but staff still go in and check on him/her every two to three hours. He/She said staff always make sure the resident is toileted and laid down after meals. He/she said the resident should have his/her call light in reach when he/she is in room as well as, every resident. He/she went on to say the resident should have his/her call light in reach, even if he/she was at the foot of the bed.
During an interview on 3/9/21 at 12:07 P.M., the Administrator and DON said resident call lights should always be in reach of the resident. It should be placed close to them on their gown or in reach, and should never be clipped to a light string.
During an interview on 3/23/21 at 1:50 P.M., the DON said the charge nurses are responsible for checking call lights are in reach during their rounds.
MO00168878
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0679
(Tag F0679)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review, facility staff failed to provide an ongoing program of activities for residents in the special care unit (SCU). The facility census was 75.
1. Revie...
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Based on observation, interview, and record review, facility staff failed to provide an ongoing program of activities for residents in the special care unit (SCU). The facility census was 75.
1. Review of the facility's Delegation of Activity Program Duties Policy, dated March 1, 2008, showed staff was directed as follows:
-The activities program should provide stimulation or solace; promote physical, cognitive and/or emotional health; enhance, to the extent practicable, each resident's physical and mental status; and promote each residents self-respect by providing, for example, activities that support self-expression and choice.
2. Observation on 3/1/21, 3/2/21, 3/3/21, and 3/4/21 showed there was no Activity Calendar posted for the special care unit.
Observation on 3/1/21 at 12:40 P.M., showed no activities on the SCU. Residents sat or wandered in the halls and dining area.
Observation on 3/1/21 at 3:10 P.M., showed no activities on the SCU. Residents sat in the dining area or laid in bed.
Observation on 3/2/21 at 10:30 A.M., showed no activities on the SCU. Residents sat in the dining room or were in their rooms.
Observation on 3/2/21 at 3:15 P.M., showed no activities on the SCU. Residents sat or wandered in the in halls and dining area.
3. Observation on 3/2/21 at 11:58 A.M., showed resident #67 in his/her room. The resident did not have his/her radio or television on. Furthermore, the resident said there is nothing to do, and he/she is bored most days. He/she said they have BINGO out in the main hall, but he/she does not go.
During an interview on 3/2/21 at 3:30 P.M., Certified Nursing Assistant (CNA) T said the activities person does not come to the unit. He/she will put on a movie sometimes. Furthermore, he/she said they have not seen activity staff on the unit doing activities.
Observation on 3/3/21 at 8:30 A.M., showed no activities on the SCU. Residents sat or wandered in the in halls and dining area.
Observation on 3/3/21 at 1:30 P.M., showed no activities on the SCU. Residents sat in the dining area or laid in bed.
During an interview on 3/3/21 at 2:20 P.M., the Activity Director (AD) said the unit has separate activities from the rest of the facility, but they do not have an activities calendar back on the unit. The AD said Certified Nurse Aide (CNA) J is the unit manager and is in charge of putting on the activities. The AD said he/she does not go to the unit to do activities, but takes things back for them to do. He/She went on to say, I only do activities back there when CNA J isn't there. Furthermore, he/she said, when asked about activities this week on the unit, that he/she took a church service one day for the residents to watch, and puzzles and coloring sheets.
During an interview on 3/3/21 at 2:35 P.M., CNA J said he/she had heard they were in charge of activities on the unit in the past. He/She said they do try to do things with the residents but it is hard when there is only one staff member working on the unit.
During an interview on 3/9/21 at 12:07 P.M., the Administrator said he/she would expect to see appropriate activities for the residents on the unit based on their cognition. Furthermore, he/she said the AD is in charge of providing and setting up activities for the SCU. He/She said the aides are expected to help residents keep busy, as much as the residents will allow.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0700
(Tag F0700)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, facility staff failed to attempt to use appropriate alternatives prior to in...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, facility staff failed to attempt to use appropriate alternatives prior to installing a side or bed rail, and failed to ensure resident's were assessed for the risk of entrapment from bed rails, prior to installation for three residents (Resident's #10, #28, and #37). The facility census was 75.
1. Review of the FDA (Federal Drug Administration) document entitled: Hospital Bed System Dimensional and Assessment Guidance to Reduce Entrapment, date [DATE], showed 413 people died as a result from entrapment events in the United States. This guidance defines the population most vulnerable to entrapment to be elderly patients and residents, especially those who are frail, confused, restless, or who have uncontrolled body movements.
2. Review of the FDA document entitled, Practice Hospital Bed Safety, dated February 2013 identifies seven different potential zones of entrapment. This guidance characterizes the head, neck, and chest as key body parts which are at risk of entrapment. Review of the FDA document entitled: Guide to Bed Safety Rails in Hospitals, Nursing Homes, and Home Health Care; The Facts showed the potential risk of bed rails may include:
- Strangling, suffocation, bodily injury or death when patients or part of their body are caught between rails or between the bed rails and mattress;
- More serious injuries from falls when patient climb over rails;
- Skin bruising, cuts, and scrapes;
- Inducing agitated behavior when bed rails are used as a restraint;
- Feeling isolated or unnecessarily restricted;
- Preventing patients, who are able to get out of bed, from performing routine activities such as going to the bathroom, or retrieving something from a closet.
3. Review of the facility's Bed Rail Use Policy, dated [DATE], showed staff were directed as follows:
- Bed rails are used to enable a resident/guest to become more functionally independent, and when the medical condition of the resident/guest requires the use of a bed rail;
-The interdisciplinary team should determine if the clinical benefits outweigh the risk of a device/bed rail;
-Continued use of bed rails requires documentation of the presence of a medical symptom, which would necessitate the use of bed rails, or that the bed rails assist the resident/guest with mobility and transfer abilities and that clinical benefits still outweigh the risks of use;
- Complete the enabler/assistive device/side rail review upon admission/readmission, upon initially implementing side rail, with a significant change, and with OBRA (Ominibus Budget Reconciliation Act) assessments. Side rails should be addressed in the care plan.
4. Review of the facility's Resident Beds and Bed Safety Rails Program Policy, dated [DATE], showed staff were directed as follows:
-Bed safety rail audit is scheduled to be performed when it is determined that the use of hand rails is appropriate application for the resident or when a component/item (i.e. mattress, ect .) is changed during an existing utilization of the appropriate use of a hand rail.
5. Review of the facility's Bed Rail Safety Check, dated [DATE], showed staff were directed as follows:
- Use this bed rail safety check to determine a resident's bed meets the safety measurement requirements suggested by the FDA. For each side, go through every zone and measure according to the FDA's instructions found online at www.fda.gov/cdrh/beds. Write each measurement on the space provided below and indicate with a circle whether the zone passed or failed.
6. Review of Resident #10's Quarterly Minimum Data Set (MDS), a federally mandated assessment tool completed by facility staff, dated [DATE], showed staff assessed the resident as follows:
-Cognitively intact;
-Had diagnoses of heart failure, chronic obstructive pulmonary disease (COPD) (progressive lung disorders characterized by increasing breathlessness), hypertension (high blood pressure), anxiety, and depression;
-Required no help, or set up from staff, for transfers and toileting.
Review of the resident's Bed Rail Safety Check showed staff did not complete the form.
Review of the resident's care plan, dated [DATE], showed it did not contain the use of side rails in the description, care plan goal, or interventions.
Review of the resident's Enabler/Assistive Device/Side Rail Review, dated [DATE] showed staff did not document a side rail recommendation, other alternatives which had been attempted, or if the resident had been informed, and agreed, with the use of the device/side rail.
Observation on [DATE] at 08:57 A.M., showed the resident lay in his/her bed. Further observation, showed a side rail raised on one side.
Observation on [DATE] at 12:49 P.M., showed the resident lay in his/her bed. Further observation, showed a side rail raised on one side.
Observation on [DATE] at 01:39 P.M., showed the resident lay in his/her bed. Further observation, showed a side rail raised on one side.
Observation on [DATE] at 01:42 P.M., showed the resident lay in his/her bed. Further observation, showed a side rail raised on one side.
Observation on [DATE] at 08:21 A.M., showed the resident lay in his/her bed. Further observation, showed a side rail raised on one side.
7. Review of Resident #28's Annual MDS, dated [DATE], showed staff assessed the resident as follows:
-Cognitively intact;
-Diagnoses of Heart Failure, Stroke (when the blood supply to part of the brain is interrupted or reduced, Hemiplegia (paralysis of one side of the body);
-Required total dependence on two staff members for transfers and toileting.
Review of the resident's Bed Rail Safety Check, dated [DATE], showed the staff did not document measurements for five of five zones indicated on the form. Furthermore, staff did not document if the measurements passed or failed on the form, to determine if they were appropriate for the resident.
Review of the resident's Enabler/Assistive Device/Side Rail Review, dated [DATE] showed the staff did not document other alternatives which had been attempted, prior to utilizing side rails.
Review of the resident's care plan, dated [DATE], showed staff did not complete a review of the resident's side rail use quarterly.
Observation on [DATE] at 03:16 P.M., showed the resident lay in his/her bed. Further observation, showed side rails raised on both sides of the bed.
Observation on [DATE] at 04:27 A.M., showed the resident lay in his/her bed. Further observation, showed side rails raised on both sides of the bed.
Observation on [DATE] at 08:13 A.M., showed the resident lay in his/her bed. Further observation, showed side rails raised on both sides of the bed.
Observation on [DATE] at 03:11 P.M., showed the resident lay in his/her bed. Further observation, showed side rails raised on both sides of the bed.
8. Review of Resident #37's Quarterly MDS, dated [DATE], showed staff assessed the resident as follows:
-Cognitively intact;
-Diagnoses of Multiple Sclerosis (Disease in which the immune system eats away at the protective covering of nerves), chronic obstructive pulmonary disease (progressive lung disorders characterized by increasing breathlessness), anxiety, and depression;
-Required extensive assistance from two staff members for transfers;
-Used a walker or wheelchair for mobility.
Review of the resident's care plan, dated [DATE], showed staff did not complete a review of the resident's side rail use quarterly.
Review of the resident's Bed Rail Safety Check, dated [DATE], showed staff did not document measurements for five of five zones indicated, and did not document if the measurements passed or failed on the form, to determine if they were appropriate for the resident.
Review of the resident's Enabler/Assistive Device/Side Rail review, dated [DATE] showed staff did not document other alternatives which had been attempted, prior to utilizing side rails.
Observation on [DATE] at 09:55 A.M., showed the resident lay in his/her bed. Further observation, showed side rails raised on both sides of the bed.
Observation on [DATE] at 12:30 P.M., showed the resident lay in his/her bed. Further observation, showed side rails raised on both sides of the bed.
9. During an interview on [DATE] at 11:23 A.M., Certified Nursing Assistant (CNA) U said he/she had not received training in regards to assistive devices or bed rails. He/She checks with the charge nurse to see if a resident is supposed to have bed rails. Furthermore, he/she said he/she does not know where to check to see if a resident should, or should not have bed rails. Additionally, he/she said if he/she notices something wrong with a bed or bed rail, he/she fills out a work order on the computer, and it goes straight to the maintenance man/woman.
During an interview on [DATE] at 11:29 A.M. Licensed Practical Nurse (LPN) X said he/she received training upon hire regarding assistive devices and bed rails. He/She said there is communication through therapy if a resident needs them, or a nurse can make an observation that the resident may benefit from them. Furthermore, he/she said residents normally need them to move in bed or reposition, and alternatives should be used before giving residents grab bars or bed rails. He/She said when a resident does get an assistive device, the care plan should be updated, and any nurse can update the care plan with changes. Additionally, he/she said he/she does not complete side rail safety checks, and does not know who does.
During an interview on [DATE] at 1:22 P.M., the Administrator said Safety Rail Audits should be done annually, and reported if there is something wrong in between time. He/She said the Maintenance Supervisor checks the beds monthly to make sure they are working, but he/she is not sure how he/she keeps track of it. He/She went on to say, the Maintenance Supervisor completes the entrapment assessment upon admission. Furthermore, he/she said the Director of Nursing (DON) or nurse completes the Bed Rail Safety Check upon admission, quarterly, and with any significant changes. He/She said therapy communicates with the nursing staff if rails or grab bars are recommended, and nurses can see the need or residents can request them. He/She went on to say, at that point maintenance is told and will install the rail. He/She said bed rails are done after other types of devices have been tried, and it is not the first thing the facility gives residents. Additionally, he/she said any nurse can update the care plan, and side rails/bed rails are addressed in the resident's care plan.
During an interview on [DATE] at 01:34 P.M., the DON said safety rail audits are done annually and with any changes for residents. He/She said residents can request side rails, therapy can voice the need, or a nurse can observe a need. He/She went on to say, the nurses or therapy department tell the Maintenance Supervisor and he/she completes the device installation. He/She said the nurses or DON complete the bed rail safety checks, and those are completed on admission, quarterly, and if the resident has any changes. He/She said the resident's care plan will show the use of side rails, and interventions. Additionally, he/she said all updates can be found in the nurse's notes or in the resident's care plan.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0726
(Tag F0726)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure nursing staff had the appropriate competencies ...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review, the facility failed to ensure nursing staff had the appropriate competencies and skill sets to provide nursing and related services to maintain highest level of physical well-being for one resident (Resident #4) when staff failed to to demonstrate competency in skills and techniques necessary to care for residents' needs when staff failed to identify a Stage IV pressure ulcer (full-thickness skin and tissue loss), failed to accurately stage, failed to have a Registered Nurse (RN) assess pressure ulcers for one resident (resident #221), failed to properly document body audits, and failed to accurately classify a wound as a pressure injury. Furthermore, the facility failed to provide proof of competencies for their staff during the survey. The facility census was 75.
1. Review of the Facility Assessment, undated, showed:
-The facility has a thorough pre-screening admission process and every potential admission is pre-screened before admission to the facility for the facility's ability to provide care/services and competencies for the individual;
-This pre-screening process validates the facility's ability to care for the resident commensurate with the availability of equipment, care/services resources, physical environment, and competencies;
-The facility in-service training calendar indicates the mandated annual training requirements as well as specific topics pertinent to provision of care and services to the identified population;
-We conduct competency reviews upon initial employment and annually thereafter through skill check-offs and return demonstrations based upon job responsibility;
-Competencies are regularly validated through daily supervision, rounds, medication pass observation, and direct care observation;
-The facility has a rigorous pre-screening of all residents for their ability to care for residents with extensive wounds;
-Additional care/services are consistent wound treatment nurse, Negative Pressure Wound Therapy (NPWT) (method of drawing out fluid and infection from a wound to help it heal), surgical wound care, staple/suture removal, incontinent care and weekly skin assessments by qualified nurse;
-The facility has established training/competencies and appropriate equipment (specialty mattresses, pressure reduction mattresses, chair cushions, and positioning/adaptive devices) to address wound care;
-We assess wounds on a weekly basis and evaluate for effectiveness of treatment regimens that may necessitate alternative treatment based upon healing;
-All staff members have regular training and in-services, which is documented;
-An all direct care staff have periodic skills check-offs which are documented.
2. Review of the facility's Pressure Ulcers policy, dated 10/1/10, directed staff to have pressure ulcers assessed at least weekly by a trained registered nurse (RN) as part of the Interdisciplinary Team Review.
3. Review of Resident #4's Significant Change Minimum Data Set (MDS), a federally mandated assessment tool completed by facility staff, dated 11/28/20, showed staff assessed the resident as follows:
-Required extensive assistance of two staff members for bed mobility, transfers, dressing, toilet use, and personal hygiene;
-Dependent on staff for locomotion;
-One facility acquired Stage II pressure ulcer (partial thickness loss of skin where fat is visible).
Observation on 3/1/21 at 2:34 P.M., showed the resident had a hard plastic brace on his/her left shoulder and was up toward his/her jaw.
Observation on 3/2/21 at 12:00 P.M., showed the resident lay in bed. Further observation, showed a dressing on the resident's upper left arm, dated 3/1, and an immobilizer strapped around the resident's chest which held his/her left arm to his/her chest. Additional observation showed the hard, plastic brace on the resident's bedside table.
Observation on 3/3/21 at 2:50 P.M., showed the resident lay in bed with a bandage on his/her upper left arm dated 3/1.
During an interview on 3/3/21 at 2:50 P.M., Licensed Practical Nurse (LPN) F, the facility's wound nurse, said the bandage was new. He/she said he/she did not know what was under the bandage, and did not have a treatment order for it.
Review of the resident's nurse's notes showed staff documented:
-On 3/3/21 at 5:42 P.M., the physician was notified of a wound caused by the [NAME] brace.
-On 3/3/21 at 9:48 P.M., late entry: at approximately midnight of 3/2/21, the nurse was called to assess a wound found by staff after they had removed the brace on the resident's left upper arm and shoulder. The open wound was cleaned with wound cleanser and covered with a foam dressing. The nurse felt the wound should be assessed by an RN or another nurse better versed in designing wound treatments. Staff were advised to leave the brace off until the wound could be reassessed.
Review of the resident's Certified Nursing Assistant (CNA) New Skin Audit Report Roster, showed:
-On 11/10/20, the resident had a new skin problem and the nurse was notified;
-The Audit Report Roster did not contain a report on 2/2, 2/10, 2/17, 2/22, and 2/28;
-The Audit Report Roster did not contain any other entries.
During an interview on 3/4/21 at 9:59 A.M., CNA O said the CNA's never took the brace off, because they were told to keep it on. He/She said staff were supposed to monitor to make sure there was no skin breakdown underneath the brace, so when staff noticed the skin started to breakdown we put a cloth protector underneath it. He/She said the skin under the brace was red and starting to breakdown about a month ago.
During an interview on 3/4/21 at 10:08 A.M., Registered Nurse (RN) E said the brace had a protective sleeve underneath it and could be taken off to wash when it became soiled. He/she did not know how often the sleeve was changed and there was not a set schedule. He/she went on to say he/she did not know if staff were looking at the skin unless the brace needed adjusted.
During an interview on 3/4/21 10:49 A.M., the Director of Nursing (DON) said he/she was not aware the resident had a Stage IV pressure ulcer on his/her left arm until yesterday. He/she said the nurses are supposed to let him/her know, as well as complete body audits. He/she said he/she looks at the body audits daily and there was nothing new charted on them. He/she said he/she called the nurse who put the dressing on the resident's arm on 3/1/21 and the nurse told him/her he/she forgot about it. He/she said his/her expectations for skin care was the CNAs were to look for redness around the brace daily and licensed nurses were to check under it weekly and complete a weekly skin audit. He/She said staff did not document when they found the wound under the brace.
During an interview on 3/4/21 at 12:35 P.M., LPN F said it had been a while, probably December, since staff first noticed the brace on the resident's left arm was causing pressure. He/she said staff were supposed to do weekly skin checks. Furthermore, he/she said he/she was not aware of an order to remove the brace and assess the skin under the brace.
During an interview on 3/4/21 at 4:25 P.M., the resident's physician said he/she was not aware there was any skin breakdown under the resident's brace on his/her left arm until 3/3/21. Furthermore, he/she said the nurses should have looked under the brace once a week or so.
4. Review of the Resident #4's Wound Assessment Report, dated 12/12/20, showed staff documented a newly identified pressure ulcer on the resident's sacrum/coccyx and assessed the wound as follows:
-Unstageable due to slough/eschar;
-No pain with wound treatment;
-No infection;
-Wound bed 100 percent granulation tissue;
-Measured 6.2 cm L by (x) 5.7cm W x 0.0 cm D;
-Wound edges with well defined boarders and normal, healthy skin;
-Moderate amount of serous (thin, watery) drainage;
-Further review showed staff failed to provide an accurate stage and depth for the wound.
Review of the Skin Breakdown care plan, dated 12/17/20, showed the resident had a total of 13 pressure ulcers. The resident had one on his/her left calf/Achilles (lowest part of calf extending into the ankle), two on his/her left elbow, one on his/her left heel, one on his/her left hip, one on his/her left shoulder rear axilla (underarm), three on the top of his/her left foot, one on his/her right chest axilla, one on his/her right hip, one on his/her right upper mid back, and one to his/her sacrum/coccyx (tailbone).
Observation on 3/3/21 at 2:50 P.M., showed the resident lay in bed in fetal position with his/her knees drawn up to the left side of his/her chest. Licensed Practical Nurse (LPN) F, the facility's wound nurse, entered the room to provide wound care. Further observation, showed the resident had two pressure ulcers on his/her left outer elbow. Pressure ulcer number one was a Stage II, 0.3 cm L x 0.7 cm W, depth superficial (shallow). Pressure ulcer number two was a Stage III, 1.3 cm L x 1.8 cm W, approximately 50 percent covered with brown slough. LPN F said the ulcer on the resident's right trochanter (head of the femur) was staged as a SDTI because it was originally purple. Observation showed the right trochanter ulcer was 80-90 percent yellow slough covered in the center, 2.4 cm L x 3.2 cm W, with a red ring of granulating tissue, approximately 0.2 cm, around the edge. The resident had a Stage III, irregularly shaped ulcer to the right of the spine, mid-back, 0.8 cm L x 2.0 cm W x 0.1 cm D, covered by 50 percent yellow slough and 50 percent pink granulating tissue. Further observation, showed LPN F removed a saturated, malodorous dressing from the resident's coccyx. Observation showed the wound bed was red and fleshy with varying depths and scattered spots of yellow slough. The ulcer measured 7.9 cm L x 9.1 cm W x 0.3 cm D with undermining at six o'clock (position on a clock used to describe the position of a wound), ten o'clock, and one o'clock, 0.1 cm-0.2 cm deep. LPN F said the ulcer on the resident's coccyx was unstageable because it was originally covered by black eschar. He/she said staff were previously treating the wound with alginate, but the wound edges became macerated and the wound had a strong odor so he/she changed the treatment to Dakin's solution. He/she went on to say there was bone on this one as he/she pointed to the center of the wound. Further observation showed a pressure ulcer on the resident's left hip. LPN F said the ulcer was staged as SDTI. The ulcer had well defined edges, 2.7 cm L x 4.6 cm W x 0.6 cm D, with undermining completely around the edge of the ulcer, up to 1.7cm in depth. There was white, fibrous tissue (tendon- connects muscle to bone) visible in the center of the wound and the surrounding tissue was red.
Review of the resident's Wound Assessment Reports, dated 3/3/21 and completed after the treatments performed on 3/3/21 at 2:50 P.M., showed staff assessed the resident as follows:
-Left elbow ulcer number one: Wound identified 1/6/21. Wound status improved. Stage II, 0.3cm L x 0.7cm W with no depth. Wound bed 100 percent granulation tissue. No pain or infection with scant amount or serous drainage;
Staff failed to provide accurate staging, depth, and description of the wound bed.
-Left elbow ulcer number two: Wound identified 2/17/21. Wound status deteriorated. Stage II, 1.3cm L x 1.8cm W x 0.0cm D. Wound bed 100 percent covered by epithelial tissue. No pain, infection, or drainage;
Staff failed to provide accurate staging, depth, and description of the wound bed.
-Left hip ulcer: Wound identified 1/6/21. Wound status deteriorated. Unstageable due to slough/eschar, 2.7cm L x 4.6cm W x 0.6 cm D. Wound bed was 25 percent granulation tissue and 75 percent slough covered. Moderate amount of serous drainage. No pain, infection. Wound edges with well defined borders and normal healthy skin. Tunneling 1.7 cm and undermining 3 cm;
Staff failed to document accurate staging and description of the wound bed.
-Right hip ulcer: Wound identified 2/24/21. Stage SDTI, 2.4cm L x 3.2cm W. Pain with treatment, moaning and guarding;
Staff failed to provide accurate staging, depth, and description of the wound bed edges.
-Right mid-back ulcer: Wound identified 12/16/20. Wound status improved. Stage II, 0.8cm L x 2.0cm W x 0.0cm D. Wound bed covered 75 percent granulation tissue and 25 percent slough. Small amount of serous drainage. No infection or pain. Border edges well defined with normal, healthy tissue;
Staff failed to provide an accurate stage of the wound;
-Left upper arm: Wound identified 3/3/21. Stage IV ulcer 0.7cm L x 1.0cm W x 0.2cm D. Wound bed 100 percent granulation tissue, Pain with treatment, moaning. No infection or drainage. Wound edges well defined with normal, healthy skin;
-Left heel ulcer: Wound identified 1/6/21. Wound status improved. Unstageable due to SDTI, 2.5 cm L x 4.4 cm W. No pain with treatment;
Staff failed to provide a description of the wound depth, wound bed, and edges.
During an interview on 3/3/21 at 4:00 P.M., LPN F said he/she had always been told eschar was the worst stage for a resident's wound, and staff could not downstage from eschar to a Stage IV.
During an interview on 3/4/21 10:49 A.M., the DON said he/she was aware of the issues with staging wounds. He/she was under the impression staff could not change the stage of wounds and staff had been staging wounds as unstageable, even after the wound bed could be seen.
During an interview on 3/4/21 at 5:10 P.M., the Assistant Director of Nursing (ADON) said he/she had not told the physician the resident had a Stage IV pressure ulcer on his/her coccyx and left trochanter because the staff did not know until 3/3/21 they could stage the wounds.
5. Review of Resident #221's admission MDS, dated [DATE], showed staff assessed the resident as follows:
-admitted [DATE];
-Active diagnoses of septicemia (life-threatening complication of an infection), urinary tract infection (infection in any part of the urinary system, the kidneys, bladder, or urethra), diabetes (disease that results in too much sugar in the blood), stroke (damage to the brain from interruption of its blood supply), and hemiplegia (one sided weakness);
-Had 3 unstageable pressure ulcers (intact or non-intact skin and tissue loss in which the extent of the tissue damage within the ulcer cannot be confirmed);
-Had 1 venous ulcer (ulcer caused by problems with blood flow);
-Had one diabetic foot ulcer (open sore or wound that occurs in patients with diabetes);
-Had the following treatments in place for skin breakdown: pressure reducing device for chair, pressure reducing device for bed, pressure ulcer care, application of non-surgical dressings other than to feet, and application of dressings to feet.
Review of the resident's Treatment Administration Record (TAR), dated February 2021, showed no registered nurses performed treatments or assessed the resident's dressings or wounds.
Review of the resident's Wound Assessment Reports showed the following:
-For the wound assessment, dated 2/25/21, the Assistant Director of Nursing (ADON) signed off on the report on 3/2/21;
-For the wound assessment, dated 3/3/21, the ADON signed off on the report on 3/4/21;
-For the wound assessment, dated 3/10/21, the ADON signed off on the report on 3/11/21;
-And for the wound assessment, dated 3/17/21, the DON signed off on the report on 3/24/21.
Review of the resident's TAR, dated March 2021, showed no registered nurses performed treatments or assessed the resident's dressings or wounds.
Review of the resident's nurse's notes, dated 3/21/20, showed the resident was sent to the hospital at 10:15 P.M. on 3/20/21.
During an interview on 3/24/21 at 4:15 P.M., the Assistant Director of Nursing (ADON)/RN said he/she did not visualize the resident's wounds at any time during his/her stay at the facility.
During an interview on 3/29/21 at 2:20 P.M., LPN D said the hospital had called him/her prior to the resident's admission to the facility to give him/her report on the resident. LPN D said the nurse at the hospital notified him/her of the resident's wounds prior to admission.
During an interview on 3/29/21 at 2:39 P.M., the Administrator said he/she was not aware of the resident's wounds prior to his/her admission to the facility.
During an interview on 3/29/21 at 2:39 P.M., the ADON/RN said he/she was not aware of the resident's wounds prior to his/her admission to the facility and did not know about them until 2/26/21 when he/she reviewed the nurse's notes following the resident's admission.
6. Review of Resident #221's hospital records, dated 2/24/21 prior to admission, showed the resident had a SDTI on his/her right heel.
Review of the nurse's notes, dated 2/25/21 showed the resident was admitted to the facility with a SDTI on his/her right heel, an unstageable pressure ulcer on his/her left hip, and an unstageable pressure ulcer on his/her coccyx.
Review of the Wound Assessment Report, dated 2/25/21, showed facility staff documented the resident had a diabetic foot ulcer on his/her right heel.
Observation on 3/1/21 at 3:05 P.M., showed the resident had his/her left foot in a heel protector. The right foot was wrapped in gauze.
During an interview on 3/2/21 at 9:44 A.M., the resident said he/she has skin breakdown on his/her right heel.
During an interview on 3/23/21 at 3:00 P.M., a RN at the VA Hospital said the resident had an unstageable pressure ulcer on his/her right heel.
During an interview on 3/24/21 at 3:42 P.M., LPN F said the admitting nurse is responsible for documenting wound measurements and filling out the initial Wound Healing Progress Report. Additionally, he/she said he/she was told to classify foot wounds as diabetic ulcers if the resident had diabetes, regardless of where the wound was located.
During an interview on 3/24/21 at 4:15 P.M., the ADON said the admitting nurse should measure the wounds and enter orders based on the facility's wound protocol. Additionally, he/she said if a resident has diabetes, and they have a wound on their foot, the wound is classified as a diabetic ulcer.
During an interview on 3/25/21 at 12:06 P.M., the resident's physician said if a resident had a wound at the hospital prior to admission, and it was classified as a pressure ulcer, he/she wound expect the facility to continue classifying and treating it as a pressure ulcer.
7. Review of RN E's employee file showed he/she was hired by the facility on 10/28/20. Further review of the employee file showed it did not contain competencies or continued education for the employee.
Review LPN D's employee file showed he/she was hired by the facility on 8/22/17. Further review of the employee file showed it did not contain competencies or continued education for the employee.
Review of Certified Medication Technician (CMT) N's employee file showed he/she was hired by the facility 2/2/10. Further review of the employee file showed it did not contain competencies or continued education for the employee.
Review of CNA O's employee file showed he/she was hired by the facility on 8/8/19. Further review of the employee file showed it did not contain competencies or continued education for the employee.
Review of CNA M's employee file showed he/she was hired by the facility on 9/30/20. Further review of the employee file showed it did not contain competencies or continued education for the employee.
During an interview on 3/30/21 at 11:40 A.M., the MDS coordinator said he/she was responsible for the employee competencies before she took a new position last year and the ADON and DON were now responsible for the employee competencies. He/she said nursing competencies are completed upon hire and annually. He/she said new employee competency check lists are given to them during orientation, are checked off during the training process by whomever they are training with, and are placed in their files when complete. He/she went on to say the annual competencies are kept in a binder. Additionally, he/she said he/she was unable to locate the binder and was unable to locate competency check lists in the files of two employees who had been employed with the facility for less than a year.
During an interview on 3/30/21 at 1:20 P.M., the Administrator said he/she is unable to locate the staff competencies.
During an interview on 3/31/21 at 1:15 P.M., the Administrator said he/she has not been able to locate employee competencies and have not seen them since the beginning of March.
During an interview on 4/1/21 at 10:35 A.M., the DON said there are three to four staff are responsible for ensuring staff education and competencies are up to date because the facility has an opening for the staff development position. He/she said he/she, the MDS Coordinator, the ADON, and RN DD are currently responsible. The DON said competencies are completed annually and re-education can occur as needed.
During an interview on 4/7/21 at 12:10 P.M., the Administrator said the facility has an open staff development coordinator position, and the person in that role is normally responsible for staff education and ensuring competencies are up to date. He/she said while that position is open, it is up to the DON and ADON to ensure competencies are completed.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0761
(Tag F0761)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, facility staff failed to meet professional principles in the labeling of drugs and biologica...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation and interview, facility staff failed to meet professional principles in the labeling of drugs and biologicals when staff failed to date and initial opened medications, discard expired medications, and store medication in an appropriate manner, prior to administering to residents. The facility census was 75.
1. Review of the facility's Storage and expiration of Medications, Biologicals, Syringes and Needles Policy, dated: 10/31/2016, showed staff were directed as follows:
- Facility should ensure medications and biologicals are stored in a an orderly manner in cabinets, drawers, carts, or refrigerators/freezers of sufficient size to prevent crowding;
- Facility should ensure that medications and biologicals that (1) have an expired date on the label; (2) have been retained longer than recommended by manufacturer or supplier guidelines; (3) have been contaminated or deteriorated, are stored separate from other medications until destroyed or returned to the pharmacy or supplier;
-Once any medication or biological package is opened, facility staff should follow manufacturer/supplier guidelines with respect to expiration dates for opened medications. Facility staff should record the date opened on the medication container when the medication has a shortened expiration date once opened.
2. Observation on 03/02/21 at 02:49 P.M., showed the medication storage room located at the end of the 100 Hall, and across from the therapy room showed the following:
- One box of [NAME] lubrication jelly, 12 count, expiration date: 03/2019;
- One box of [NAME] lubrication jelly, 90 count, expiration date: 05/2019;
- One box Iodine swabs containing 5 packets, 3 swabs in each packet, expiration date: 11/2019;
- One box Dorzolmide HCL and Timolol malate ophthalmic solution (eye drop for controlling pressure in the eye), expiration: 01/21;
-And one card, facility stock, Hydrocodone acetaminophen 5/325 milligrams (mg), (Pain medication) with expiration date: 12/16/2019.
Observation on 3/2/21 at 03:10 P.M., showed the 100 Hall medication cart contained the following medications without an opened date as follows:
- Total of 15 opened insulin pens in the top draw, not dated;
- One bottle of benadryl, 100 count;
- One bottle stimulant laxative plus stool softener;
- One bottle Acetaminophen 325 mg (over the counter (OTC) pain medication);
- One bottle Ibuprofen 200 mg (OTC anti-inflammatory);
- One bottle Antacid 1000 mg;
- One bottle DOK 100 mg stool softener;
- One bottle Biscodyl (laxative), expiration date 08/2020;
- One bottle Vitamin B 12;
- Further observation showed various other stock medications without open dates.
Observation on 03/03/21 at 04:49 A.M., showed the 400 Hall medication cart contained the following:
- One box Visine eye drops, labeled with a resident's name and no opened date;
- One clear cup in the top draw of medication cart with an unidentifiable white pill, cup did not contain a label;
- One clear cup in the top draw of medication cart with blister packet containing purple and blue capsule, labeled Cefdinir 300 mg on blister packet, cup did not contain a label.
3. During an interview on 03/02/21 at 03:06 P.M., Licensed Practical Nurse (LPN) D, said each nurse is responsible for checking their own medication carts for expired medications, he/she does not know what the policy says about keeping track of medications, and would think the Director of Nursing (DON) would be ultimately responsible for checking to make sure it's done.
During an interview on 03/03/21 01:35 P.M. Certified Medication Technician (CMT) N said each CMT or nurse is responsible for their own cart. He/She said they are responsible for making sure everything is within date, dated when its opened and stored properly. He/She said he/she knows they're not supposed to keep medications a year past their opened date.
During an interview on 03/04/21 04:17 P.M., CMT P said all CMTs and LPNs are responsible for checking for expired medications and that they are dated and initialed daily. All newly opened medications are supposed to be initialed and dated at the time they are opened. All nursing and med tech staff are responsible for checking the medication rooms for expired medications. Medications are not supposed to be left in a medication cup in the cart. If a medication is left in a pill cup it needs to be labeled with the resident's name and what the medication is.
During an interview on 03/10/21 at 1:47 P.M., the Administrator said all nurses and CMTs are responsible for checking the medication carts and the medication storage rooms for expired medications, and to make sure all opened medications have an opened date and are initialed. He/She said he/she doesn't know how often they are checked, but he/she would expect the staff to do this on a weekly basis. Furthermore, he/she said there is currently no way they track this, but said before Covid-19, their pharmacy consultant reviewed the medication carts and made sure drugs were dated, initialed, and not expired. Additionally, he/she said staff are not supposed to prepare medications and leave them in the medication cart. He/She went on to say, all medications are to be prepared as they are given, and if a staff member did pop a pill, he/she would expect the staff to label the pill cup with the resident's name, date, time, and name of medication.
During an interview on 03/10/21 at 01:54 P.M., the DON said nurses and CMTs are all responsible for checking carts and medication storage rooms for expired medications. He/She said he/she thinks it should be done monthly. Furthermore, he/she said before Covid-19 they had a pharmacy consultant that would check for expired medications. He/She went on to say, all medications should be dated and initialed when they are opened. Additionally, he/she said no nurse should be preparing medications and leaving them in the cart. He/She said if for some reason a medication had to be left in a pill cup, it should be labeled with the resident's name, the date, time, and the name of the medication.
During an interview on 03/10/21 at 2:14 P.M. Registered Nurse (RN) E said the nurse or medication technicians are responsible for checking their carts for expired medications, and would expect whoever stocks and orders the medications to check the medication storage room for expired medications. Furthermore, he/she said whoever opens a medication is expected to date it and initial it. Additionally, he/she said staff should not prepare medications to give to residents until they are ready to be administered. He/She said he/she would expect staff to label it with the resident's name, date, and the name of the medication.
CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to follow infection control measures to prevent or reduc...
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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to follow infection control measures to prevent or reduce the spread of infection by failing to perform proper hand hygiene during the provisions of care for three residents (Resident #44, #65, #272) and failed to appropriately sanitize a multi-use glucometer (a device for monitoring blood sugars) after use for two residents (Resident #272 and #68). Furthermore, staff failed to ensure an intravenous dressing was clean and changed when directed for one resident (Resident #221). The facility census was 75.
1. Review of the facility's Hand Hygiene policy, dated 6/11/20, showed hand hygiene continues to be the primary means of preventing the transmission of infection and instructed the staff to perform hand hygiene as follows:
-Before and after performing any invasive procedure (e.g. fingerstick blood sampling);
-After handling soiled equipment or utensils;
-After removing gloves or aprons.
Observation on 3/3/20 at 1:02 P.M., showed Licensed Practical Nurse (LPN) F and LPN Q provided wound care to resident #44. Observation showed the resident had been incontinent of stool. LPN F and LPN Q provided perineal care (involves cleaning the genital areas of an individual) to the resident prior to performing wound care to the resident's coccyx (tail bone) region. LPN F cleaned the resident's buttocks with wipes and removed stoma paste (adhesive used to fill in skin contours that are uneven, creating a flatter surface) from around the wound. LPN F did not perform hand hygiene after he/she cleaned stool from the resident's buttocks and before he/she removed the dressing from the resident's coccyx. LPN F then continued to remove stool from around the resident's coccyx wound. LPN F then removed the packing (dressing used to wounds with depth) from the coccyx wound with the same soiled gloves on.
During an interview on 3/9/21 at 12:07 P.M., the Administrator and Director of Nursing (DON) said staff would be expected to perform hand hygiene when going from perineal care to wound care. Furthermore, they said staff should wash their hands when entering the room. After care they should wash their hands or use sanitizer. Additionally, the DON said staff are expected to change gloves when going from clean to dirty tasks and if they are visibly soiled.
2. Review of the facility's Blood Glucose Testing policy, dated 10/1/19, instructed the staff as follows:
-Store the meter in a carrying case;
-Clean the meter with bleach germicidal sporicidal disinfectant wipes.
Further review showed the policy did not direct staff to follow the contact time recommended by the manufacturer for the disinfectant wipes.
Review of the manufacturer's guidelines for the facility's blood glucose monitors showed the facility staff were directed as follows:
Healthcare professionals should wear gloves when cleaning the meter. Wash hands after taking off gloves. Contact with blood presents a potential infection risk. We suggest cleaning and disinfecting the meter between patient use.
-Cleaning and disinfecting can be completed by using a commercially available Environmental Protection Agency (EPA)-registered disinfectant detergent or germicide wipes.
-To use a wipe, remove from container and follow product label instructions to disinfect the meter. Take extreme care not to get liquid in the test strip and key code ports of the meter.
-Many wipes act as both a cleaner and disinfectant, though if blood is visibly present on the meter, two wipes must be used; use one wipe to clean and a second wipe to disinfect.
With all the recommended meter cleaning and disinfecting methods, it is critical that the meter be completely dry before testing a resident's glucose level. Please follow the disinfectant product label instructions to ensure a proper drying time.
Review of the Germicidal Wipes Guidelines showed instructions to wipe the surface to be disinfected, and to use enough wipes to the treated surface for it to remain visibly wet for one minute.
Observation on 3/2/21 at 11:00 A.M., showed LPN H collect supplies on a disposable tray to check Resident #65's blood sugar. LPN H applied gloves and checked the resident's blood sugar. Further observation showed, LPN H returned to the medication cart, held the glucometer in one gloved hand, and used the other gloved hand to reach into his/her pocket to get the keys for the cart, with the same soiled gloves on. Additional observation, showed LPN H unlocked the medication cart, opened the drawer, pulled out a clean tray, opened the disinfectant wipes on top of the cart, and then wiped and wrapped the glucometer and placed it on the tray. LPN H did not perform hand hygiene after he/she checked the resident's blood sugar, or before he/she touched the medication cart, and cleaned the glucometer.
During interview on 3/2/21 at 11:20 A.M., LPN H said hand hygiene should be completed before starting a procedure and after completing a blood sugar check. He/she said hand hygiene should be done after gloves are removed. Furthermore, he/she said he/she should have removed his/her gloves before getting into the cart.
Observation on 3/2/21 at 11:10 A.M., showed LPN D collect supplies on a disposable tray to check Resident #272's blood sugar. He/she sat the tray on the resident's bed, checked the resident's blood sugar, took the tray back to the medication cart. He/she sat the glucometer on the cart and removed his/her gloves. LPN D unlocked the cart, took insulin from the top drawer, went to the resident's room, and administered the resident's insulin. Further observation showed LPN D did not perform hand hygiene before or after he/she checked the resident's blood sugar, or before he/she administered the resident's insulin.
During interview on 3/2/21 at 11:15 A.M., LPN D said staff should use Alcohol Based Hand Rub (ABHR) after removing their gloves.
Observation on 3/3/21 at 4:38 A.M., showed LPN K checked Resident #68's blood sugar. Further observation, showed LPN K returned to the cart, wiped the glucometer quickly with a disinfectant wipe, and then sat the glucometer in the cart.
During an interview on 3/3/21 at 5:25 A.M., LPN K said the best thing to disinfect the glucometer was bleach wipes. He/she said he/she wipes the glucometer down and he/she did not know the contact time for bleach wipes.
During an interview on 3/9/21 at 12:07 P.M., the Administrator said to the best of his/her knowledge, each resident had their own glucometer, but was not sure. The Administrator went on to say, he/she would expect the glucometer to be cleaned per the policy. He/she said the wipes on the cart are what they are to use.
3. Review of the facility's Dressing and Injection Cap Change and Care for Central Venous Line (CVL) (long, soft, thin, flexible tube that is inserted into a large vein) or Peripherally Inserted Central Catheter (PICC) (form of intravenous access that can be used for a prolonged time) policy, dated March 2011, showed staff was directed as follows:
-Dressing and injection cap change and care for PICC's should be done in a manner that reduces infection at the insertion site and surrounding area;
-Transparent film dressings (thin sheet of see-through material) are changed every 72 hours, upon physician's order, or if drainage/diaphoresis (sweating) is present.
Review of Resident #221's admission MDS, dated [DATE], showed staff assessed the resident as follows:
-Moderately impaired cognition;
-Requires total assistance of two staff for bed mobility, transfers, and toilet use;
-Requires extensive assistance of one staff member for dressing, eating, and personal hygiene;
-Active diagnoses of septicemia (life-threatening complication of an infection), urinary tract infection (infection in any part of the urinary system, the kidneys, bladder, or urethra), diabetes (disease that results in too much sugar in the blood), stroke (damage to the brain from interruption of its blood supply), and hemiplegia (one sided weakness);
-Received an antibiotic (medication used to fight infections);
-Received IV medications.
Review of the resident's Central Line care plan, dated 2/28/21, showed staff were directed to:
-Clean the central line site as ordered;
-And observe site for signs of infection including edema, redness, odor, drainage, and warmth at site.
Review of the resident's intravenous (IV) medication care plan, dated 2/28/21, showed staff were directed to observe the infusion site for bleeding, signs of infection, and infiltration.
Review of the resident's POS, dated March 2021, showed the following orders:
-Perform PICC line dressing change by cleaning the site with chloraprep (antiseptic used to help fight bacteria and the risk of infection), and covering it with tegaderm (transparent medical dressing) every seven days and as needed;
-Observe the PICC line site with each dressing change for skin breakdown, bleeding, erythema, serous fluid (body fluids resembling serum and are typically pale yellow and transparent), puffiness, swelling, and leaking.
Observation on 3/1/21 at 3:05 P.M., showed the resident received IV antibiotics through a PICC line in his/her upper right arm. Additional observation, showed there was red drainage around the insertion site, visible through the transparent dressing.
Observation on 3/2/21 at 12:28 P.M., showed the resident had a transparent dressing covering the PICC line insertion site on his/her upper right arm. Further observation showed red drainage under the transparent dressing. The insertion site could not be seen through the drainage.
During an interview on 3/4/21 at 4:52 P.M., LPN F said IV dressings are changed every seven days or as needed. He/She said he/she determines a dressing change is needed if it is dirty on the inside or outside, and if the dressing is loose, non-occlusive (not sealed allowing air and moisture reach the insertion site), or bloody. He/she said the IV dressing should be occlusive (no air or moisture can penetrate inside the dressing). Additionally, LPN F said Resident #221's IV dressing should be changed.
During an interview on 3/9/21 at 12:07 P.M., the Administrator and DON said IV dressings are changed weekly unless otherwise ordered by doctor. The DON said if a dressing is visibly soiled it could be changed, or if there is truly an issue.
CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected most or all residents
Based on observation, interview and record review, facility staff failed to allow sanitized kitchenware to air dry prior to storage to prevent the growth of food-borne pathogens. The facility census w...
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Based on observation, interview and record review, facility staff failed to allow sanitized kitchenware to air dry prior to storage to prevent the growth of food-borne pathogens. The facility census was 75.
1. Review of the facility's Cleaning of Miscellaneous Equipment and Utensils policy dated 09/03/19, showed the policy directed staff to allow the food processor, dishes, pots and pans to air dry after sanitizing.
2. Observation on 03/03/21 at 9:44 A.M., showed Dietary Aide (DA) A washed dishes in the mechanical dishwashing station. Observation showed 12 metal pallets stacked wet inside the plate lowerator on the clean side of the station.
3. Observation on 03/03/21 at 10:11 A.M., showed DA A removed clean plastic glasses from clean side of mechanical dishwashing station, stacked them while wet and placed them on a tray on the counter by the entry door. Observation also showed the DA removed 12 insulated dome plate covers from the clean side of the dishwashing station, stacked while wet and placed them on the counter by steamtable. Further observation at this time showed 17 plastic service trays stacked wet and placed on black service cart by stove. Observation showed DA B used the trays while wet to set up the food cart for meal service.
During an interview on 03/03/21 at 10:17 A.M., DA A said he/she had worked at the facility for about two years and he/she had not been told dishes should air dry before they are put away.
4. Observation on 03/03/21 at 10:21 A.M., showed eight metal food preparation pans stacked together wet on the bottom shelf of the counter in front of the stove.
5. During an interview on 03/03/21 at 10:30 P.M., the Dietary Manager said all staff are trained to allow dishes to drain and air dry before they are put away and they had recently had an inservice to remind staff of that requirement.
6. Observation on 03/03/21 at 11:25 A.M., showed DA B removed clean insulated plastic plate holders from the clean side of the dishwashing station, stacked while wet and placed them on top of plate lowerator for use at service.
7. Observation on 03/03/21 at 11:54 A.M., showed [NAME] C used the wet stacked insulated plastic plate holders, insulated dome plate covers and metal pallets for plates of resident food during the noon meal service.
8. Observation on 03/03/21 12:26 P.M., showed DA B removed the clean food processor from clean side of mechanical dishwashing station while wet and returned to it to its base in the upright position with lid on.
9. During an interview on 03/03/21 at 2:08 P.M., the administrator said dishes should be air dried before they are put away and staff are trained on that requirement.