VALLEY VIEW HOME
Inspected within the last 6 months. Data reflects current conditions.
Valley View Home in Glasgow, Montana, has received a Trust Grade of B, indicating it is a good facility and a solid choice for care. It ranks #22 out of 59 nursing homes in the state, placing it in the top half, and is the only option in Valley County. The facility shows an improving trend, with issues decreasing from six in 2024 to none in 2025. Staffing is a concern, with a low rating of 1 out of 5 stars and a high turnover rate of 46%, though this is better than the state average of 55%. However, the facility has received $16,614 in fines, which is average but suggests some compliance issues. It also has less RN coverage than 98% of Montana facilities, which could impact the quality of care. Specific incidents include a failure to prevent skin breakdown, leading to serious pressure ulcers for residents, and not adequately screening visitors for COVID-19 during an outbreak, increasing infection risks. Overall, while there are strengths in its recent improvements and state ranking, families should be aware of the staffing challenges and specific care issues noted in inspections.
- Trust Score
- B
- In Montana
- #22/59
- Safety Record
- Moderate
- Inspections
- Getting Better
- Staff Stability ⚠ Watch
- 46% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ✓ Good
- $16,614 in fines. Lower than most Montana facilities. Relatively clean record.
- Skilled Nurses ⚠ Watch
- Each resident gets only 26 minutes of Registered Nurse (RN) attention daily — below average for Montana. Fewer RN minutes means fewer trained eyes watching for problems.
- Violations ⚠ Watch
- 12 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in fire safety.
The Bad
Near Montana avg (46%)
Higher turnover may affect care consistency
Below median ($33,413)
Minor penalties assessed
The Ugly 12 deficiencies on record
Jul 2024
5 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to follow outlined interventions for 1 (#25) of 3 residents sampled for weight loss. This deficient practice increased the risk ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to ensure food items placed in the unit's nourishment refrigerator were dated and labeled with a resident name. This deficient p...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0883
(Tag F0883)
Could have caused harm · This affected 1 resident
Based on interview and record review, the facility failed to ensure a resident received, or had the opportunity to receive, the pneumococcal vaccine series, for 1 (#15) of 5 sampled residents for vacc...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected most or all residents
Based on observation, interview, and record review, the facility failed to screen visitors for signs or symptoms of Covid-19, prior to entering the building, during a Covid-19 outbreak; failed to post...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0887
(Tag F0887)
Could have caused harm · This affected most or all residents
Based on interview and record review, the facility failed to document resident declinations and education regarding the Covid-19 vaccine, for 2 (#s 11 and 27) of 5 sampled residents for immunizations....
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Jun 2024
1 deficiency
CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
Based on observations, interviews, and record review, the facility failed to monitor a cognitively impaired resident with a known history of elopement attempts, which resulted in the resident leaving ...
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Jul 2023
6 deficiencies
1 Harm
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Pressure Ulcer Prevention
(Tag F0686)
A resident was harmed · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to implement sufficient measures to prevent skin breakdo...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0578
(Tag F0578)
Could have caused harm · This affected 1 resident
Based on interview and record review, the facility failed to ensure resident POLST form's were complete, and including the provider's signature, date, and time, for 2 (#s 10 and 30) of 23 sampled resi...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0713
(Tag F0713)
Could have caused harm · This affected multiple residents
Based on interview and record review, the facility failed to have a physician available, 24 hours a day, to respond to resident emergencies that do not require medical care in an alternative setting, ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
Based on observation, interview and record review, the facility failed to ensure proper hand hygiene was used during water pass, wound care, and peri-catheter care, for 5 (#s 6, 18, 33, 46, 49) of 5 s...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Antibiotic Stewardship
(Tag F0881)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on interview and record review, the facility failed to develop an Antibiotic Stewardship Program that promotes the appropr...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0882
(Tag F0882)
Could have caused harm · This affected multiple residents
Based on interview and record review, the facility failed to ensure a designated, qualified individual was onsite, who is responsible for implementing Antibiotic Stewardship programs, and activities t...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Licensed and certified facility. Meets minimum state requirements.
- • 12 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
- • $16,614 in fines. Above average for Montana. Some compliance problems on record.
About This Facility
What is Valley View Home's CMS Rating?
CMS assigns VALLEY VIEW HOME an overall rating of 4 out of 5 stars, which is considered above average nationally. Within Montana, this rating places the facility higher than 99% of the state's 100 nursing homes. This rating reflects solid performance across the metrics CMS uses to evaluate nursing home quality.
How is Valley View Home Staffed?
CMS rates VALLEY VIEW HOME's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes. Staff turnover is 46%, compared to the Montana average of 46%. RN turnover specifically is 57%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.
What Have Inspectors Found at Valley View Home?
State health inspectors documented 12 deficiencies at VALLEY VIEW HOME during 2023 to 2024. These included: 1 that caused actual resident harm and 11 with potential for harm. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.
Who Owns and Operates Valley View Home?
VALLEY VIEW HOME is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility operates independently rather than as part of a larger chain. With 96 certified beds and approximately 54 residents (about 56% occupancy), it is a smaller facility located in GLASGOW, Montana.
How Does Valley View Home Compare to Other Montana Nursing Homes?
Compared to the 100 nursing homes in Montana, VALLEY VIEW HOME's overall rating (4 stars) is above the state average of 3.0, staff turnover (46%) is near the state average of 46%, and health inspection rating (5 stars) is much above the national benchmark.
What Should Families Ask When Visiting Valley View Home?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Valley View Home Safe?
Based on CMS inspection data, VALLEY VIEW HOME has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 4-star overall rating and ranks #1 of 100 nursing homes in Montana. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Valley View Home Stick Around?
VALLEY VIEW HOME has a staff turnover rate of 46%, which is about average for Montana nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Valley View Home Ever Fined?
VALLEY VIEW HOME has been fined $16,614 across 1 penalty action. This is below the Montana average of $33,245. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Valley View Home on Any Federal Watch List?
VALLEY VIEW HOME is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.