INTERMOUNTAIN HEALTH HOLY ROSARY HOSPITAL
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Intermountain Health Holy Rosary Hospital has a Trust Grade of D, indicating below-average care with some concerning issues. It ranks #42 out of 59 nursing homes in Montana, placing it in the bottom half of facilities in the state, but it is the only option available in Custer County. The facility is showing signs of improvement, with issues decreasing from 8 in 2024 to 6 in 2025. However, staffing is a significant weakness, receiving a poor rating of 1 out of 5 stars, but with a low staff turnover rate of 0%, which is well below the state average. Recent inspections highlighted serious concerns, such as failing to prevent pressure sores for a resident and not implementing an effective infection control program, posing risks to resident safety and health.
- Trust Score
- D
- In Montana
- #42/59
- Safety Record
- Moderate
- Inspections
- Getting Better
- Staff Stability ○ Average
- Turnover data not reported for this facility.
- Penalties ○ Average
- $17,492 in fines. Higher than 55% of Montana facilities. Some compliance issues.
- Skilled Nurses ○ Average
- RN staffing data not reported for this facility.
- Violations ⚠ Watch
- 18 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in fire safety.
The Bad
Below Montana average (2.9)
Below average - review inspection findings carefully
Below median ($33,413)
Minor penalties assessed
The Ugly 18 deficiencies on record
Feb 2025
6 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0552
(Tag F0552)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to provide education and information to the residents or responsible party on the risks and benefits of psychotropic medication,...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0700
(Tag F0700)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to review the risks and benefits of using a transfer rail, attached to the bed, for the resident and failed to obtain an informe...
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CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review, the facility failed to maintain a safe environment, free from elopements, for 4 (#s 16, 17, 18, and 24), and the facility failed to provide an envir...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0887
(Tag F0887)
Could have caused harm · This affected multiple residents
Based on interview and record review, the facility failed to provide COVID-19 vaccinations for 3 (#s 6, 17, and 35) of 14 sampled residents, and failed to document staff declinations and education reg...
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CONCERN
(F)
Potential for Harm - no one hurt, but risky conditions existed
Antibiotic Stewardship
(Tag F0881)
Could have caused harm · This affected most or all residents
Based on interview and record review, the facility failed to implement a consistent antibiotic stewardship program, including infection surveillance and mapping, to identify trending of the locations ...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Deficiency F0625
(Tag F0625)
Minor procedural issue · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview, and record review, the facility failed to provide written notice of bed-hold information, which...
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Jun 2024
1 deficiency
CONCERN
(E)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected multiple residents
Based on observation, interview, and record review, the facility failed to identify root causes for falls, update care plans with interventions to prevent falls, and to decrease the risk for recurring...
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Feb 2024
7 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to accurately reflect the dental status on the Annual MDS assessment, for 1 (#3) of 6 sampled residents investigated for nutriti...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
ADL Care
(Tag F0677)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to provide sufficient ADL assistance during mealtime, for 1 (#21) of 1 resident sampled for ADL concerns. Findings include:
Duri...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, facility staff failed to follow fall risk interventions identified and documented on the resident's care plan, for 1 (#21) of 23 sampled residents. ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0692
(Tag F0692)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to provide adequate staff cueing and assistance during meals for 1 (#21) of 5 residents sampled for nutrition concerns. This def...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0699
(Tag F0699)
Could have caused harm · This affected 1 resident
Based on interview and record review, facility staff failed to identify and offer the necessary trauma services to maintain the highest practicable well-being, for 1 (#34) of 1 sampled resident, who h...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected multiple residents
3. During an interview on 2/12/24 at 4:03 p.m., resident #3 stated his bottom dentures don't stay in place, and he needs to have his food cut up for him.
During an interview on 2/13/24 at 2:21 p.m., s...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
3. During an observation on 2/13/24 at 8:10 a.m., a sign outside of resident #9's room read, Stop with a picture of a hand on it. Outside of the room was a set of plastic drawers with isolation gowns ...
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Feb 2023
4 deficiencies
1 Harm
SERIOUS
(G)
Actual Harm - a resident was hurt due to facility failures
Pressure Ulcer Prevention
(Tag F0686)
A resident was harmed · This affected 1 resident
Based on interview and record review, the facility failed to prevent the development of two Unstageable pressure areas; failed to obtain physician orders and an OT evaluation timely for the pressure a...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility failed to investigate and report bruising of unknown origin for 1 resident (#30) of 2 sampled residents. Findings include:
Review of re...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, the facility staff failed to perform hand hygiene during dirty to clean linen tasks and properly wear masks while in the facility. Finding include:
...
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MINOR
(C)
Minor Issue - procedural, no safety impact
Staffing Data
(Tag F0851)
Minor procedural issue · This affected most or all residents
Based on interview and record review, the facility failed to submit mandatory staffing information to CMS quarterly, based on payroll data. Findings include:
Record review of a CMS report, PBJ Staffin...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Licensed and certified facility. Meets minimum state requirements.
- • 18 deficiencies on record, including 1 serious (caused harm) violation. Ask about corrective actions taken.
- • $17,492 in fines. Above average for Montana. Some compliance problems on record.
- • Grade D (48/100). Below average facility with significant concerns.
About This Facility
What is Intermountain Health Holy Rosary Hospital's CMS Rating?
CMS assigns INTERMOUNTAIN HEALTH HOLY ROSARY HOSPITAL an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Montana, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.
How is Intermountain Health Holy Rosary Hospital Staffed?
CMS rates INTERMOUNTAIN HEALTH HOLY ROSARY HOSPITAL's staffing level at 1 out of 5 stars, which is much below average compared to other nursing homes.
What Have Inspectors Found at Intermountain Health Holy Rosary Hospital?
State health inspectors documented 18 deficiencies at INTERMOUNTAIN HEALTH HOLY ROSARY HOSPITAL during 2023 to 2025. These included: 1 that caused actual resident harm, 15 with potential for harm, and 2 minor or isolated issues. Deficiencies causing actual harm indicate documented cases where residents experienced negative health consequences.
Who Owns and Operates Intermountain Health Holy Rosary Hospital?
INTERMOUNTAIN HEALTH HOLY ROSARY HOSPITAL is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 84 certified beds and approximately 51 residents (about 61% occupancy), it is a smaller facility located in MILES CITY, Montana.
How Does Intermountain Health Holy Rosary Hospital Compare to Other Montana Nursing Homes?
Compared to the 100 nursing homes in Montana, INTERMOUNTAIN HEALTH HOLY ROSARY HOSPITAL's overall rating (2 stars) is below the state average of 2.9 and health inspection rating (4 stars) is above the national benchmark.
What Should Families Ask When Visiting Intermountain Health Holy Rosary Hospital?
Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.
Is Intermountain Health Holy Rosary Hospital Safe?
Based on CMS inspection data, INTERMOUNTAIN HEALTH HOLY ROSARY HOSPITAL has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Montana. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Intermountain Health Holy Rosary Hospital Stick Around?
INTERMOUNTAIN HEALTH HOLY ROSARY HOSPITAL has not reported staff turnover data to CMS. Staff turnover matters because consistent caregivers learn residents' individual needs, medications, and preferences. When staff frequently change, this institutional knowledge is lost. Families should ask the facility directly about their staff retention rates and average employee tenure.
Was Intermountain Health Holy Rosary Hospital Ever Fined?
INTERMOUNTAIN HEALTH HOLY ROSARY HOSPITAL has been fined $17,492 across 1 penalty action. This is below the Montana average of $33,254. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Intermountain Health Holy Rosary Hospital on Any Federal Watch List?
INTERMOUNTAIN HEALTH HOLY ROSARY HOSPITAL is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.