Imperial Manor Nursing Home

933 Grant Street, Imperial, NE 69033 (308) 882-5333
Government - City/county 58 Beds Independent Data: November 2025
Trust Grade
48/100
#121 of 177 in NE
Last Inspection: October 2024

Within standard 12-15 month inspection cycle. Federal law requires annual inspections.

Overview

Imperial Manor Nursing Home has a Trust Grade of D, indicating below-average performance with some concerns. The facility ranks #121 out of 177 in Nebraska, placing it in the bottom half of nursing homes in the state, but it is the best option out of two facilities in Chase County. The facility is showing improvement, with issues decreasing from 12 in 2024 to just 1 in 2025. Staffing is a positive aspect, as there is a 0% turnover rate, which is significantly better than the state average, although RN coverage is only average. However, the home has $7,903 in fines, which is higher than 76% of facilities in Nebraska, suggesting some compliance issues. Specific incidents of concern include unsafe food storage practices that could affect residents and a dietary aide not performing proper hand hygiene, which risks infection spread. Moreover, some nurse aides did not meet the required continuing education hours, which could impact the quality of care provided. Overall, while there are some strengths, the facility still has significant weaknesses that families should consider.

Trust Score
D
48/100
In Nebraska
#121/177
Bottom 32%
Safety Record
Low Risk
No red flags
Inspections
Getting Better
12 → 1 violations
Staff Stability
○ Average
Turnover data not reported for this facility.
Penalties
○ Average
$7,903 in fines. Higher than 69% of Nebraska facilities. Some compliance issues.
Skilled Nurses
○ Average
Each resident gets 38 minutes of Registered Nurse (RN) attention daily — about average for Nebraska. RNs are the most trained staff who monitor for health changes.
Violations
⚠ Watch
22 deficiencies on record. Higher than average. Multiple issues found across inspections.
★★☆☆☆
2.0
Overall Rating
★★☆☆☆
2.0
Staff Levels
★★☆☆☆
2.0
Care Quality
★★☆☆☆
2.0
Inspection Score
Stable
2024: 12 issues
2025: 1 issues

The Good

  • Full Sprinkler Coverage · Fire safety systems throughout facility
  • No fines on record

Facility shows strength in fire safety.

The Bad

2-Star Overall Rating

Below Nebraska average (2.9)

Below average - review inspection findings carefully

Federal Fines: $7,903

Below median ($33,413)

Minor penalties assessed

The Ugly 22 deficiencies on record

Feb 2025 1 deficiency
CONCERN (F) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Licensure Reference Number 175 NAC 12-006.11(E) Based on observations, interviews, and record reviews, the facility failed to ensure foods were not stored on the floor and meats were not thawed above ...

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Licensure Reference Number 175 NAC 12-006.11(E) Based on observations, interviews, and record reviews, the facility failed to ensure foods were not stored on the floor and meats were not thawed above fresh vegetables. This had the potential to affect all residents. The facility census was 36. Findings are: Record review of the policy and procedure Food Receiving and Storage with a revised date of 10/1/2024 revealed the policy is so food shall be received and stored in a manner that complies with safe food handling practices. The purpose is to ensure the quality of food and ensure it is stored and handled properly. Refrigerated foods will be stored in such a way that promotes adequate air circulation around food storage containers. The freezer must keep foods frozen solid. Uncooked and raw animal products and fish will be stored separately in drip proof containers and below fruits, vegetables, and other ready to eat foods. An observation on 2/4/2025 at 10:45 AM revealed in the walk-in refrigerator two boxes of lettuce stored on the floor, one non-drip container of chicken thawing on a shelf above another box with ready to consume lettuce, and a bowl of ground meat stored in a bowl above a bowl of potato salad. The walk-in freezer door was open into the refrigeration area. In the walk-in freezer several boxes of food were stored on the floor. These boxes were label desserts, ice cream, fine ground beef, potato triangles, dinner roll dough, among other items where label couldn't be read. A plastic bag of sliced apples was laying on the floor, and a 2-3 gallon container of ice cream was on the floor. There were also two non-drip containers of frozen produce on the floor both holding numerous plastic bags filled with sliced apples. The black plastic floor mats in the freezer area had small bits of yellow and brown debris. Interview on 2/4/2025 at 11:10 AM with Dietary Aide (DA-B) who stated that the delivery truck had come and all of the food in the freezer would be put away before the end of the shift but at the time because of cooking meals, there was no time to do it. Observation on 2/4/2025 at 11:15 with the Dietary Supervisor (DS) as a second tour of the walk-in refrigerator and walk-in freezer are done. Two boxes of fresh vegetables, including lettuce remain on the floor and chicken continues to thaw above the lettuce in the refrigerator. In the walk-in freezer the boxes remained on the floor, the frozen apples remained on the floor, and the ice cream remained on the floor. Interview on 2/4/2025 at 11:20 AM with the Dietary Supervisor (DS) who stated that food is delivered on Mondays, Thursday and Fridays. We haven't had anything delivered since last Friday (1/31/2025). Confirmed there is food stored on the floor that has been sitting on the floor over the past 5 days.
Oct 2024 12 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

Licensure Reference 175 NAC 1-005.01(G) Based on record reviews and interview, the facility failed to report to the State Agency and submit an investigation within 5 working days of an elopement for 1...

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Licensure Reference 175 NAC 1-005.01(G) Based on record reviews and interview, the facility failed to report to the State Agency and submit an investigation within 5 working days of an elopement for 1 (Resident 26) of 1 sampled resident. The facility identified a census of 32. Findings are: A record review of a facility policy Reporting Alleged Violations with a date of 2/22/2023 revealed alleged violations must be reported to the administrator of the facility and to the State Survey Agency in accordance with state law. The policy did not include a timeframe. A record review of Resident 26's Progress Notes with a date of 1/27/2024, written by Registered Nurse (RN) - E revealed Resident 26 had eloped out the front door of the facility after breakfast. Staff were able to catch up to Resident 26 and redirect. Resident 26 attempted to leave the facility again about an hour later. An interview on 10/10/2024 at 11:00 AM with the Administrator confirmed a report to the State Agency within 5 working days regarding Resident 26's elopement had not completed.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0637 (Tag F0637)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference 175 NAC 12-006.09(c)(ii) Based on interviews and record review, the facility failed to complete a significa...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference 175 NAC 12-006.09(c)(ii) Based on interviews and record review, the facility failed to complete a significant change in status Minimum Data Set (MDS, a federally mandated comprehensive assessment tool used to determine a resident's functional capabilities and helps nursing home staff identify health problems) within the required 14 days assessment within 14 days of the determination of a significant change for 1 (Resident 11) of 1 sampled resident. The facility identified a census of 32. Findings are: A record review of the Long-Term Care Facility Resident Assessment Instrument Manual (RAI Manual, a document published by the Centers for Medicare & Medicaid Services (CMS) to facilitate accurate and effective resident assessment practices in long-term care facilities), Chapter 2.6 revealed, A significant change of status assessment (SCSA) is required to be performed when a terminally ill resident enrolls in a hospice program. The record also revealed that the Assessment Reference Date (ARD) of an SCSA must be no later than, the 14th calendar day after determination that significant change in resident's status occurred. A record review of Resident 11's face sheet revealed the resident was admitted to the facility on [DATE]. A record review of Resident 11's active physician's orders revealed an order dated 6/5/24 stating, Admit to hospice services. A record review of Resident 11's Minimum Data Set (MDS) assessment, a data tool used by nursing homes to report resident information to the federal government, dated 7/4/24, indicated the type of assessment was, significant change in status (SCSA). Section O of the record also revealed resident was receiving hospice care. An interview on 10/09/24 at 1:46 PM with the MDS Coordinator revealed that the facility followed the RAI Manual's guidelines when completing and submitting MDS assessments. The MDS coordinator confirmed that the SCSA for Resident 11 was completed beyond the required 14-day timeframe set forth by the RAI Manual.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0645 (Tag F0645)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review; the facility failed to ensure an accurate Preadmission Screening and Resident...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Based on observation, interview and record review; the facility failed to ensure an accurate Preadmission Screening and Resident Review (PASRR) was completed prior to admission for one (Resident 15) of one sampled resident. The facility identified a census of 32. Findings are: Record review of Residents 15's face sheet revealed a diagnosis of schizoaffective disorder (a chronic mental illness that combines symptoms of schizophrenia and a mood disorder, such as bipolar disorder or depression) dated the day of admission [DATE]. Record review of Resident 15's PASSR dated 12/15/21 on page two under section three where the form asks if the Resident has a suspected mental illness, the facility answered the question no and the Resident had a diagnosis of schizoaffective disorder. On page four of the PASRR form where the facility would write in any suspicion of a mental illness, this was also marked no. Record review of Resident 15's care plan dated 9/26/24 revealed an additional diagnosis of psychotic disturbance, mood disturbance, and schizoaffective disorder. Record review of Resident 15's physicians orders revealed Venlafaxine HCl ER Oral Capsule Extended Release 24 Hour 37.5 MG (Venlafaxine HCl) for depression, prescribed on 2/11/23. Quetiapine Fumarate Tablet Give 50 mg by mouth in the evening related to schizoaffective disorder, prescribed on 2/25/22, this was decreased to 25 mg on 2/10/23. Interview with Social Service Director (SSD) on 10/8/24 at 12:48 PM confirmed if a resident admits from home the facility is responsible for completing the PASRR. The SSD also confirmed that the diagnosis of schizoaffective disorder should have triggered a level two PASRR. The additional diagnosis of psychotic disturbance and mood disturbance along with psychotropic medications also failed to prompt the facility to complete a new PASRR.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0655 (Tag F0655)

Could have caused harm · This affected 1 resident

Licensure Reference 175 NAC 12-006.09(F)(i) Based on record review and interview, the facility failed to develop a baseline care plan (a written strategy for how nursing home staff will help a residen...

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Licensure Reference 175 NAC 12-006.09(F)(i) Based on record review and interview, the facility failed to develop a baseline care plan (a written strategy for how nursing home staff will help a resident receive the care they need) with the required information for 1 (Resident 30) of 1 sampled resident. The facility identified a census of 32. Findings are: A record review of a facility policy Baseline Care Plan with a date implemented of 10/7/2022 indicated baseline care plans would, at minimum, include initial goals, physician's orders, dietary order, therapy services, and social services. A record review of an admission Record indicated the facility admitted Resident 30 on 3/29/2024 with diagnoses of Chronic Obstructive Pulmonary Disease and dementia. A record review of Resident 30's Interim Care Plan with a date of 3/29/2024 revealed no evidence of physician's orders, dietary orders, or social services. An interview on 10/8/2024 at 12:40 PM with the Minimum Data Set (MDS) Coordinator confirmed the required information was not included on Resident 30's baseline care plan and should have been included.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Respiratory Care (Tag F0695)

Could have caused harm · This affected 1 resident

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** B. Record review of Resident 8's Face sheet revealed the resident admitted on [DATE] with the following diagnosis: COPD, Unspeci...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** B. Record review of Resident 8's Face sheet revealed the resident admitted on [DATE] with the following diagnosis: COPD, Unspecified, Essential Hypertension, Obstructive Sleep Apnea, Shortness of Breath, Chronic Systolic Heart Failure, Hypoxemia. Record review of Resident 8's Physicians Orders dated 2/27/22 revealed oxygen at 2 liters per nasal cannula to keep oxygen saturations greater than 90%. Check oxygen saturations every shift. An observation on 10/08/24 at 01:30 PM of Resident 8 sitting in electric recliner in room with head elevated to the highest postion. Continuous Positive Airway Pressure (CPAP) device in place on Resident's face with oxygen attached to the device. No sound was audible from CPAP machine and it was discovered to be unplugged. Resident was not receiving oxygen. Resident cued to turn machine on after plugging it in and the oxygen concentrator was noted to be at .5 liters. An interview on 10/8/24 at 2:07 PM with Registered Nurse (RN)- B revealed that the person on the medication cart should be monitoring the oxygen machine and oxygen saturations. RN-B accompanied the surveryor to room to look at oxygen concentrator dial and confirmed that the order is for 2 liters and the concentrator is on .5 liters. Record review of the facility Oxygen Administration Policy dated 5-31-23 under number 4; The care plan shall identify equipment setting for prescibed flow rates and monitoringand c. monitoring of SpO2 and equipment setting for the prescribed flow rates. Licensure Reference 175 NAC 12-006.09(H)(vi)(3)(g) Based on observations, interviews, and record review; the facility failed to ensure that nasal cannula tubing was stored in a sanitary condition and failed to ensure oxygen settings were set at the prescribed rate for 2 (Resident 8 and 30) of 2 sampled residents. The facility identified a census of 32. Findings are: A. A record review of a facility policy Oxygen Administration with a date implemented of 5/31/2023 indicated oxygen delivery devices are to be kept covered in plastic bags when not in use and oxygen is to be administered under orders of a physician. A record review on an admission Record indicated the facility admitted Resident 30 on 3/29/2024 with a diagnosis of Chronic Obstructive Pulmonary Disease (COPD.) A record review of Resident 30's Order Summary with a date of 10/8/2024 revealed an order for oxygen at 2 Liters Per Minute (LPM) at bedtime and as needed. An observation on 10/8/2024 at 11:50 AM revealed Resident 30's oxygen tubing had been wrapped through the handle of the oxygen concentrator with the nasal cannula resting on the floor. An interview on 10/8/2024 at 11:58 AM with Registered Nurse (RN) - B confirmed the nasal cannula was on the floor and should have been stored in a bag. An observation on 10/8/2024 at 2:00 PM revealed Resident 30's oxygen concentrator was set at 4 LPM. An interview on 10/8/2024 at 2:05 PM with Licensed Practical Nurse (LPN) - I confirmed Resident 30's oxygen concentrator was set at 4 LPM and should have been set at 2 LPM.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0757 (Tag F0757)

Could have caused harm · This affected 1 resident

Licensure Reference 175 NAC 12- 006.09(H) Based on record reviews and interview, the facility failed to have a stop date for an antibiotic for 1 (Resident 3) of 5 sampled residents. The facility ident...

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Licensure Reference 175 NAC 12- 006.09(H) Based on record reviews and interview, the facility failed to have a stop date for an antibiotic for 1 (Resident 3) of 5 sampled residents. The facility identified a census of 32. Findings are: A record review of the facility's policy Antibiotic Stewardship Program with a last review/revised date of 10/8/2024 revealed all prescriptions for antibiotics shall specify the dose, duration, and indication for use. Antibiotic orders obtained upon admission to the facility shall be reviewed for appropriateness. A record review of an admission Record revealed the facility admitted Resident 3 on 8/1/2023. A record review of Resident 3's Order Summary with a date of 10/9/2024 revealed an order for Doxycycline (an antibiotic) once a day for chronic knee infection. The order had a beginning date of 8/1/2023 and no evidence of a stop date. An interview on 10/9/2024 at 1:00 PM with the Infection Preventionist (IP) confirmed Resident 3's antibiotic had no stop date and no attempts to discontinue the antibiotic had been made.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0760 (Tag F0760)

Could have caused harm · This affected 1 resident

Liscensure Reference Number 175 NAC 12-006.10 (D) Based on observation, interview, and record review; the facility failed to ensure that 1 (Resident 6) of 7 sampled residents received an extended-rel...

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Liscensure Reference Number 175 NAC 12-006.10 (D) Based on observation, interview, and record review; the facility failed to ensure that 1 (Resident 6) of 7 sampled residents received an extended-release medication per manufacturer directions. This resulted in a significant medication error. The facility identified a census of 32. Findings are: Record review of Resident 6's Minimum Data Set (MDS, a federally mandated assessment that helps determine a plan of care) dated 8/20/24, under Section C the Brief Mental Interview (BIMS) (an interview to determine a resident's cognition) a score of 7 out of 15 indicating the resident has moderate cognitive impairment. Section I indicates a diagnosis of non-Alzheimer's dementia and dysphagia (a swallowing disorder). Record Review of Resident 6's Medication Administration Record (MAR) revealed the following medications were ordered: -Magnesium 400 milligram (mg) orally every day for dietary supplement. -Vitamin B12 1000 micrograms (mcg) orally every day for dietary supplement -Zinc 50 mg orally every day for dietary supplement -Calcium + D3 600-400 mg orally every day for osteoporosis -Metoprolol Succinate extended-release 25 mg orally every day- for hypertension -Miralax 17 grams orally in 8 ounces of water for constipation -Sertraline 25 mg orally every day for depression -Vitamin D 1000 units gel capsule orally every day for osteoporosis -Metformin 500 mg give 2 tabs orally twice a day for diabetes -Voltaren gel 1% topically to right knee every 6 hours as needed for pain A medication administration observation of Registered Nurse (RN) E on 10/9/24 at 8:30 AM of prepping mediations for Resident 6 revealed RN- E placing all oral medications in a plastic envelope to be crushed. This included Metoprolol Succinate Extended-Release. RN-E mixed the crushed the medications with applesauce in a small cup and administered to Resident 6, Resident 6 swallowed all the medications. Interview with RN-E on 10/10/24 at 08:59 AM confirmed metoprolol ER should not be crushed and that there is no special order from doctor or instructions from pharmacy specifying that it was ok to crush metoprolol. Record Review of manufacturer recommendations for metoprolol extended release revealed metoprolol succinate extended-release tablets are scored and can be divided; however, the whole or half tablet should be swallowed whole and not chewed or crushed. https://www.accessdata.fda.gov/drugsatfda_docs/label/2006/019962s032lbl.pdf NDA 19-962 /S-032 Page 16 Interview with Director of Nursing (DON) on 10/10/24 at 09:18 AM revealed that the expectation for crushed medications is that there are some medications that cannot be crushed, however for some residents that refuse to swallow a whole pill they will continue to crush. The DON stated the Medical Director agreed that it is better for them to get it than for them not to get it however there is no documentation in the Resident 6's medical record to support that.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Licensure Reference 175 NAC 12-006.18(B) Licensure Reference 175 NAC 12-006.18(D) Based on observations, interview, and record reviews; the facility failed to don (put on) Personal Protective Equipmen...

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Licensure Reference 175 NAC 12-006.18(B) Licensure Reference 175 NAC 12-006.18(D) Based on observations, interview, and record reviews; the facility failed to don (put on) Personal Protective Equipment (PPE) of a gown during catheter cares and completed hand hygiene between glove use as required for 1 (Resident 26) of 1 sampled resident. The facility identified a census of 32. Findings are: A record review of Enhanced Barrier Precautions with a date of 5/3/2024 revealed initiation of enhanced barrier precaution will be implemented for those with indwelling medical devices (urinary catheters) during high-contact resident care activities of transferring, providing hygiene, changing briefs, or urinary device care. A record review of a facility policy Hand Hygiene with a date last revised of 6/12/2023 revealed if a task requires gloves, perform hand hygiene prior to donning gloves, and immediately after removing gloves. A record review of Resident 26's Care Plan with a date of 8/14/2024 revealed Resident 26 had a urinary tract infection, Methicillin-resistant Staphylococcus aureus (MRSA, an infection caused by a type of staph bacteria that's resistant to many antibiotics,) and had a urinary catheter. An intervention included to wear gowns and gloves during physical contact with the resident. An observation on 10/9/2024 at 12:16 PM revealed Nurse Aide (NA) - D had began to pull Resident 30's pants down to provide a brief change and peri-care. NA-D had not donned a gown before starting. An interview on 10/9/2024 at 12:18 PM with NA-D confirmed NA-D had not donned a gown and should have before beginning Resident 30's care. An observation on 10/9/2024 at 12:19 PM revealed NA-D had changed gloves without the benefit of performing hand hygiene prior to the application of new gloves. An observation on 10/9/2024 at 12:23 PM revealed NA-F, who had been assisting NA-D with Resident 30's care, had removed their gloves and applied new gloves without the benefit of hand hygiene prior to the application of the new pair of gloves. An interview on 10/9/2024 at 12:28 PM with NA-F confirmed NA-F did not perform hand hygiene between glove changes and should have. An interview on 10/9/2024 at 12:30 PM with NA-D confirmed NA-D did not perform hand hygiene between glove changes and should have.
CONCERN (E)

Potential for Harm - no one hurt, but risky conditions existed

Accident Prevention (Tag F0689)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** D. Record review of Resident 15's admission Record revealed the Resident admitted on [DATE] and subsequent diagnosis were listed...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** D. Record review of Resident 15's admission Record revealed the Resident admitted on [DATE] and subsequent diagnosis were listed: Hypotension, Unspecified Dementia, Anxiety, Cervical Disk Disorder with Myelopathy, Pain and Constipation. Record review of Resident 15's quarterly MDS dated [DATE] revealed under Section C a Brief Interview for Mental Status (BIMS, an interview to determine a residents cognition) a score 3 out of 10 indicating severe cognitive impairment. An observation of Resident 15 on 10/07/24 at 1:41 PM revealed Resident 15's call light was across the room attached to the wall with the cord draped over the call box, not within reach of the resident. An observation of Resident 15 on 10/08/24 at 7:50 AM revealed the Resident resting in bed with both shoes on, the call light across the room on wall. An observation of Resident 15 on 10/08/24 at 1:43 PM revealed Resident up in room with shoes on getting ready to go out to activities. Call light across the room on wall. An interview with Resident 15 on 10/08/24 at 1:43 PM revealed that staff do not leave the call light within reach and if the Resident needed to call for help, the Resident would get up and walk over to the wall. An interview with Nurse Aide (NA)-J at 9:30 AM on 10/09/24 revealed that call lights are detachable from wall down the 300 hall. They also have a cord if it will reach to the resident, or they also use a pendant (necklace). When asked what type of call light Resident 15 uses NA-J states Resident 15 has a pendant. No pendant was noted to be found with Resident 15 or in the room. NA-J confirmed that if a resident does not have a pendant and the cord will not reach them that they are supposed to be detached and placed by the resident. NA-J then removed the box from wall and set it next to Resident 15 on the bed. An interview with the MDS Coordinator at 9:58 AM on 10/09/24 revealed Resident 15 does not have order for pendant and should be utilizing either the cord or the box for a call light. An interview on 10/09/24 at 2:49 PM with the Director of Nursing (DON) confirmed that call lights are expected to be near wherever the resident is located for instance if they were in their recliner, we would have it next to recliner. Or we also keep it in one place so residents won't forget where it is located The DON confirmed that the call light for Resident 15 should not be left on the wall while in bed and should be by resident, within reach. Record review of the facility Fall Prevention Policy implemented 6/28/24 revealed the call light and frequently used itmes are to be within reach. Record review of the facility Call Light Policy last revised 6/28/24 revealed staff will ensure the call light is within reach of residents and secured, if needed. Licensure Reference 175 NAC 12-006.09(I)(i)(3) Based on observations, interviews, and record reviews; the facility failed to implement interventions to prevent elopement for 1 resident (Resident 26), ensure fall interventions were in place for 2 residents (Resident 3 and 22), and ensure a call light was within reach for 1 resident (Resident 15). The sample size was 4 out of 4 residents. The facility identified a census of 32. Findings are: A. A record review of a facility policy Elopements and Wandering Residents with a date of 5/9/2023 indicated the facility's approach to monitoring and management of residents at risk for elopement included implementing interventions to reduce the hazard and risk of elopement. A record review of an admission Record indicated the facility admitted Resident 26 on 12/28/2023 with diagnoses of dementia with agitation and anxiety. A record review of Resident 26's significant change Minimum Data Set (MDS, a federally mandated comprehensive assessment tool used for care planning,) with a date of 9/18/2024 indicated Resident 26 had a Brief Interview for Mental Status (BIMS) of 2/15, which indicated severe cognitive impairment. It also revealed Resident 26 had behaviors of having delusions and wandering into unsafe spaces. A record review of Resident 26's Progress Notes with a date of 1/27/2024, written by Registered Nurse (RN) - E revealed Resident 26 had eloped out the front door of the facility after breakfast. Staff were able to catch up to Resident 26 and redirect. Resident 26 attempted to leave the facility again about an hour later. A record review of Resident 26's Care Plan with a date initiated of 12/29/2024 indicated Resident 26 was an elopement risk with history of attempts to leave the facility unattended and wandered throughout the facility. Interventions included the following: - Document if wandering behavior and attempted diversional interventions with an initial date of implementation of 12/29/2023. - Monitor for fatigue and weight loss with a date initiated of 1/18/2024. - Provide structured activities toileting, walking inside and outside, reorientation strategies including signs, pictures, and memory boxes with a date of implementation of 1/18/2024. - Resident able to sit in front entry way with frequent visual checks by staff with a date of implementation of 6/5/2024. - Resident has Wander Guard with a date of implementation of 12/29/2023. An interview on 10/10/2024 at 10:15 AM with RN-E confirmed Resident 26 had eloped through the front door and an hour later had exited through a rear door on 1/27/2024. RN-E confirmed no new interventions were implemented after Resident 26's elopements. B. A record review of the facility's policy Fall Prevention Program with a date of 6/28/2024 indicated the facility would implement interventions to decrease the risk of resident's falling. A record review of an admission Record indicated the facility admitted Resident 3 on 8/1/2023 with diagnoses of dementia, weakness, and history of falls. A record review of Resident 3's quarterly MDS, with a date of 8/12/2024, indicated Resident 3 had a BIMS score of 6/15, which indicated Resident 3 had severe cognitive impairment. It also indicated Resident 3 used a walker and wheelchair, required extensive assistance for transfers, and required moderate assistance for walking. It also indicated Resident 3 had one fall without injury since the last MDS completion. A record review of Resident 3's Care Plan, with a last revised date of 8/15/2024, indicated Resident 3 was at risk for fall due to history of falls and weakness. The care plan included an intervention of ensuring Resident 3's walker was always in reach. An observation on 10/8/2024 at 2:16 PM revealed Resident 3 had been sitting in their recliner. Resident 3's walker had been positioned across the room near the window and was not within Resident 3's reach. An observation on 10/9/2024 at 10:31 AM revealed Resident 3 had been sitting in their recliner. Their walker was positioned across the room near the window and was not within Resident 3's reach. An interview on 10/9/2024 at 10:41 AM with Nurse Aide (NA)-D confirmed Resident 3's walker was not within reach and NA-D was not aware of the care plan intervention of keeping the walker within Resident 3's reach. C. A record review of the facility's policy Fall Prevention Program with a date of 6/28/2024 indicated the facility would implement interventions to decrease the risk of resident's falling. A record review of an admission Record indicated the facility admitted Resident 22 on 5/22/2023 with a diagnosis of spinal stenosis (a condition where the spine narrows causing pressure on the spinal cord and nerves) and macular degeneration (a disease that causes central vision loss). A record review of Resident 3's quarterly MDS, with a date of 8/29/2024, indicated Resident 3 had a BIMS of 3/15, which indicated Resident 3 had severe cognitive impairment. It also indicated Resident 3 required extensive assistance with transfers. A record review of Resident 22's Care Plan, with a last revision date of 12/12/2023 revealed Resident 3 was at risk for falls. The care plan included an intervention to remind Resident 3 to use their call light when needing to transfer. An observation on 10/9/2024 at 9:27 AM revealed Resident 3 had been sitting in their wheelchair. Resident 3's call light was positioned on the floor behind the bed, inaccessible to Resident 3. An interview on 10/9/2024 at 9:28 AM with NA-C confirmed Resident 3's call light was inaccessible to Resident 3 and should have been within Resident 3's reach.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

A record review of a facility policy titled, Hand Hygiene, last revised 6/12/23, revealed hand hygiene using soap and water or alcohol-based hand rub should be performed, between resident contacts, an...

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A record review of a facility policy titled, Hand Hygiene, last revised 6/12/23, revealed hand hygiene using soap and water or alcohol-based hand rub should be performed, between resident contacts, and after handling contaminated objects. The policy also stated, The use of gloves does not replace hand hygiene. On 10/07/24 between 12:14 and 12:54 PM, Dietary Aide (DA)-A was continually observed wearing the same pair of disposable gloves. During this time, DA-A: -delivered lunch plates to all residents in the dining room -walked from dining room across a hall to retrieve resident plates from the kitchen service window -carried lunch plates back to the dining room -removed and reapplied lids from multiple used resident cups -poured drinks into cups for multiple residents -retrieved sugar packets from the secondary kitchen area then delivered them to a resident in the dining room -touched their face with their gloved hand -delivered dessert plates to the residents in the dining room from a rolling cart -wrapped clean silverware in a napkin -retrieved a water pitcher from the secondary kitchen area. An interview with DA-A on 10/07/24 at 1:08 PM confirmed that they should have changed their gloves and performed hand hygiene during meal service between resident contacts and after touching contaminated objects. Licensure Reference Number 175 NAC 12-006.11(E) Based on observations, interviews and record review, the facility failed to ensure that outdated food items were not available for use, failed to ensure clean and sanitary surfaces were maintained throughout the kitchen, and failed to do proper hand hygiene to prevent cross contamination and prevent the spread of foodborne illness. The facility also failed to use pasteurized eggs when serving over-easy eggs to prevent foodborne illness and failed to follow package directions while preparing stuffing. This had the potential to affect all 32 residents served food out of the kitchen. Findings are: During the initial kitchen tour on 10/7/2024 from 10:30 AM to 11:24 AM revealed the following concerns: A cart with pots and pans on the bottom shelf had dust and food particles on it. Two shelves above the serving area had seven plastic canisters with cereal, no dates on the canisters. Dust, grime and food particles were also on this shelf that could fall into food being prepped in this area. The shelves below this prep area had bowls and plate covers' with old food particles on shelf. The oven had dried fried food substances on the top of the stove and the front of the oven. The backsplash had brown oily substance on it and other yellow/brown splatters. There were two plastic containers of oil and soybean oil that were open with no dates. A sanitizer dispenser above the prep sink with a sign that reads out of order. A bucket of sanitizer on the prep sink shelf with four wet rags lying the sink shelf. Seven containers used to store greater than 10 pounds of flour, sugar, powdered sugar, oatmeal and rice in them, were found on the floor below the prep sink and prep counter. One container with breadcrumbs had a soiled blue bag on it. None of these canisters had dates and all of the canister outer surfaces were covered with dried food particles and dust. Foil lined trays stored on the bottom shelf of the prep cart containing one undated box of baking soda with an expiration date of 9/29/24, one open bag of granola with no date, one open bag of baking powder with no date, an undated open bag of vanilla pudding, and a pint sized plastic container of oregano leaves with an expiration date of June 2024. All trays were soiled with old food particles, a sticky substance and other dark liquids. An upright refrigerator with one carton of cottage cheese with an expiration date of 9/27/2024, that was available for use. The area near the office had 1 box of sweet potatoes stored on the floor with regular potatoes stacked on top of it. The walk in refrigerator had leaves and old food particles on the floor. The cartons of eggs did not have a P on them, indicating they were pasteurized. The walk in freezer had no less that six boxes of steak fries/pork/Brussel sprouts and sherbet stored on the floor. There was also one bag of hot dogs open and unsealed with no date, one bag of stir fry open and unsealed with no date, one bag of chicken breasts in a Ziploc bag with no date. The large dry storage room with shelf storage contained four boxes of baking soda with expiration dates of 9/29/2024, one open and unsealed bag of egg noodles with no date, one bag of spaghetti rolled up but open and no date, one bag of penne noodles open and unsealed with no date. One open bag of rice crispy cereal with no date, one open bag of tortilla chips with no date and two bags expired on 6/23/24. A 35 pound bag of powdered sugar that was open and unsealed with no date. Two boxes of corn and one box of cherry pie filling stored on the floor. An interview on 10/07/24 at 11:15 AM with the Dietary Supervisor (DS) confirmed the cleanliness concerns and outdated food items in the kitchen. An interview with on 10/07/24 at 10:35 AM with Dietary Aide (DA)-M revealed that the DA was uncertain if the dishwasher sanitized the dishes by chemical or hot water. Interview also revealed that they had a 3 compartment sink: the first one was used with dish soap to wash the dishes, the second one had water to rinse and the third sink they filled to the crate line and put some chemicals in, not measured because it is really strong. An observation on 10/07/24 at 10:38 AM revealed Cook-K obtaining a green bucket half full with the sanitizer solution. No test strips seen or observed being used to test sanitizer solution. An interview on 10/09/24 at 10:32 AM with DA-L about sanitizing solution revealed DA-L verbalized that the solution is changed after every meal. When asked how the solution is tested to ensure adequate sanitization of surfaces is occurring, DA-L was unsure. When asked how the cook obtained sanitizer solution, the cook verbalized that it comes from the wall mount and the cook adds water because it is too strong. DA-L confirmed that (gender) does not test the solution. An interview with the DS at 9:36 AM on 10/07/24 confirmed the chemicals for the dishwasher are not tested as they ran out of test strips a week ago. Interview also confirmed the sanitizer solution for cleaning surfaces test strips are out as well. An observation on 10/08/24 at 8:45 AM revealed Resident 1 and Resident 29 were both served over easy eggs and 100% was eaten. An interview with the DS on 10/08/24 at 9:35 AM confirmed that there were no pasteurized eggs available and that the cooks were instructed to only use those for hard fried eggs. An observation on 10/09/24 for meal prep from 10:07 AM to 10:53 AM of DA-L preparing lunch revealed DA-L removed foil from turkey pans and placed in trash. DA-L completed hand hygiene for 5 seconds under running water, applied new gloves and picked up turkey from pan and placed on a cutting board in a pan, removed string around turkey and sliced turkey with clean knife. Removed gloves and poured juice over the slices. Obtained sanitizer bag and wiped prep counter with rag. DA-L completed hand hygiene for 11 seconds under running water and applied new gloves then picked up the turkey and placed on a cutting board, removed string and threw in trash, sliced turkey, removed gloves, purred juice on turkey. Obtained foil. Placed pans in oven at 350 degrees. Observation of meal prep continued: DA-L obtained 2 pans and sprayed them with non-stick spray, then obtained a bag of stuffing, read the directions, dumped one bag of dry breadcrumbs in the large pan, then obtained 2 and 1/2 quarts of water per directions and poured over the dry crumbs. DA-L then poured 1/2 of another bag of breadcrumbs into the small pan, no measurement. DA-L applied gloves without the benefit of hand hygiene and stirred the crumbs and water with gloved hands. DA-L removed gloves, obtained and undetermined amount of water and poured over the 1/2 pan of crumbs, applied clean gloves without the benefit of hand hygiene and stirred the mixture with gloved hands. DA-L then added a packet of seasoning to the large pan and part of the other package to the half pan. (no measurement completed) It is to note that the directions on the package said to boil the water and add the seasonings and bring to a boil prior to pouring over the breadcrumbs. DA-L then took and unmeasured amount of used butter from the refrigerator and placed in the microwave to melt. There was a line on the container that the butter was in that read 1 pound. The recipe called for 1 pound of butter per package. The butter was less than 1/2 way to the 1 pound line and it was divided between the two pans of crumbs. Pans covered and placed in oven at 350 degrees. It is to note that when the dressing was served, it was very dry. An interview with the DS on 10/09/24 at 10:55 AM confirmed that the cook should have followed directions on the package, and that the DS would expect staff to do hand hygiene for 15-20 seconds, per facility policy.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0947 (Tag F0947)

Could have caused harm · This affected most or all residents

Licensure Reference 175 NAC 12-00604(B)(ii) Licensure Reference 175 NAC 12-006.04(B)(ii)(1) Based on record reviews and interview, the facility failed to ensure nurse aides had completed at least 12 ...

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Licensure Reference 175 NAC 12-00604(B)(ii) Licensure Reference 175 NAC 12-006.04(B)(ii)(1) Based on record reviews and interview, the facility failed to ensure nurse aides had completed at least 12 hours of continuing education, including Dementia and Abuse training, as required for 4 (Nurse Aide G, F, D, and H) of 5 sampled employees. This had the potential to affect all 32 residents who reside within the facility. Findings are: A record review of the Imperial Manor Facility Assessment with a date of 8/5/2024, under Training and Education Section, indicated nurse aides must complete no less than 12 hours per year of continuing education, including Dementia and abuse. A record review of Nurse Aide (NA)-G's Relias Transcript with a date of 10/8/2024 revealed a hire date of 7/23/2021. It also revealed 0 hours of training for the year and no evidence of Dementia or abuse training. A record review of an undated list of in-services for NA-G revealed no in-services had been completed for the year and no evidence of Dementia or abuse training. A record review of NA-F's Relias Transcript, with a date of 10/8/2024, revealed a hire date of 7/10/2023 and a total training hours of 4.05. A record review of an undated list of in-services for NA-F revealed a total of 5 hours. NA-F had a total of 9.05 training hours for the year. A record review of NA-D's Relias Transcript, with a date of 10/8/2024, revealed a hire date of 11/23/2021 and a total of 8.3 training hours completed for the year. A record review of an undated list of in-services for NA-D revealed a total of 3 hours. NA-D had a total of 11.3 training hours for the year. A record review of NA-H's Relias Transcript, with a date of 10/8/2024, revealed a hire date of 4/12/2021 and a total of 7.55 training hours completed. A record review of an undated list of in-services for NA-H revealed a total of 4 hours. NA-H had a total of 11.55 training hours for the year. An interview on 10/9/2024 at 3:00 PM with the Administrator confirmed NA-D, NA-G, NA-F, and NA-H did not meet the required 12 hours of continuing education.
MINOR (C)

Minor Issue - procedural, no safety impact

Staffing Data (Tag F0851)

Minor procedural issue · This affected most or all residents

Based on record reviews and interview, the facility failed to submit data for the third quarter of 2024 for the Payroll Based Journal (PBJ, a collection of staffing information and a requirement of al...

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Based on record reviews and interview, the facility failed to submit data for the third quarter of 2024 for the Payroll Based Journal (PBJ, a collection of staffing information and a requirement of all long-term care facilities.) This had the potential to affect all resident residing within the facility. The facility identified a census of 32. Findings are: A record review of a facility policy Payroll Based Journal with a last reviewed/revised date of 8/31/2024 revealed the facility shall submit information as per Centers for Medicare and Medicaid Services (CMS) requirements and no later than the deadline specified for the specific quarter in which the data is to be reported. The policy states the deadline for submission for quarter three is August 14th. A record review of the PBJ report from CMS revealed the facility had failed to submit data for the third quarter (April 1 - June 30) in 2024. An interview on 10/10/24 at 08:20 AM with the Administrator confirmed the third quarter PBJ was not reported on time by the business manager as required.
Oct 2023 5 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Pharmacy Services (Tag F0755)

Could have caused harm · This affected 1 resident

Licensure Reference Number 175 NAC 12-006.12A Based on observation, record review, and interviews; the facility and its Contracted Pharmacy failed to ensure that medications were available to be admin...

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Licensure Reference Number 175 NAC 12-006.12A Based on observation, record review, and interviews; the facility and its Contracted Pharmacy failed to ensure that medications were available to be administered as ordered for Resident 241. The facility identified a census of 39 residents at the time of the survey. Findings are: Observation of morning medication administration on 10/4/2023 at 8:53 AM revealed Registered Nurse (RN)-D was preparing Resident 241's medications. The Medication Administration Record (MAR) that was displayed on the medication carts computer screen revealed Resident 241 was supposed to receive bupropion HCL (Wellbutrin) extended-release (ER) 12-hour, 150 milligrams (MG) oral tablet, give one tablet by mouth every 24 hours; calcium 600-10 MG-micrograms (MCG), one tablet by mouth, one time a day; fish oil 1000 MG oral capsule, one time a day; Losartan Potassium 50 MG oral tablet, one time a day; multiple vitamin oral tablet, one time a day; zinc gluconate 100 MG oral tablet, give one tablet by mouth one time a day; and a nose and Nozin Nasal Sanitizer Nasal Kit 62% (alcohol nasal), 1 application in both nostrils two times a day. RN-D had marked the medications as unavailable. A record review of Resident 241's Medication Administration Record (MAR) with a date of 10/1/2023-10/31/2023 revealed the resident takes bupropion HCL (an antidepressant) extended-release for depression; calcium (a supplement) for fracture of unspecified part of the neck of left femur; Losartan Potassium for hypertension (HTN-is used to lower blood pressure); a multiple vitamin for supplement; fish oil for a supplement; zinc gluconate for minerals (supplement); and Nozin Nasal Sanitizer (an antiseptic that helps reduce the risk of infection) Nasal Kit 62% for the presence of left artificial hip joint. Observation on 10/5/2023 at 10:22 AM revealed Resident 241 sitting in a recliner with their legs elevated. Resident 241 had become emotional and there were tears in their eyes that they began wiping. An interview with Resident 241 on 10/5/2023 at 10:22 AM revealed they had, Problems with anxiety and could not even talk with their spouse this morning. Resident 241 had a nightmare about a traveling nurse and did not know why. Resident 241 said they have always had some anxiety, but it was getting worse lately, they cry too easily and did not know why. An interview with RN-D on 10/4/23 at 10:26 AM revealed they would consider not being able to give a resident their medications due to them not being available as indicated on the MAR as a medication error. RN-D confirmed there were seven missing medications for Resident 241. RN-D explained Resident 241's prescribed bupropion and Losartan had been unavailable for seven days (9/27/23 to 10/4/23) and not being able to give the resident their antidepressant (Wellbutrin, bupropion) could be a significant medication error as it can affect the resident as they could become more depressed, and it is a medication that should not be stopped abruptly. The Resident's antihypertensive medication, Losartan had also been unavailable for 7 days and could affect the Resident's blood pressure. An interview with the Director of Nursing (DON) on 10/4/23 at 10:49 AM confirmed not having significant medications (e.g., blood pressure, psych, antibiotics, and diabetic medications) available to administer per the physician's orders and the MAR would be considered a medication error and could affect the resident. The DON revealed residents not receiving their prescribed medications due to them not being available had been an ongoing issue with the pharmacy and the hospital or clinic. The DON said [gender] or the nurses would call the doctor to follow up on the medication and do not always know what had been prescribed and sent to the pharmacy. If the medication had been e-prescribed, they would call the pharmacist and it still took a while before they would receive the medication(s). The DON said they try to get the residents' medications, but it has been difficult because they are told by the pharmacist that they have not received the e-scripts and the providers will say they have sent the scripts to the pharmacy. The DON said they knew this was an issue that had been going on for quite a while. An interview with the Pharmacist on 10/5/2023 at 10:44 AM revealed admission and electronic orders do not always match orders received from the hospital (e.g., the resident's medication list upon discharge). The problem with admissions is there is always something missing or orders that are not there. The pharmacist confirmed they do not reach out to the providers (clinic or the hospital) and they do not accept faxed orders due to the faxed orders not being correct, and it could get confusing, so they only accept e-prescribe. The Pharmacist said they do not always receive the e-prescribed orders. The Pharmacist gave an example and provided filled medication cassettes for Resident 241 and said the resident's anxiety medication had not been available from 9/19/2023 through 10/4/2023 as they had just gotten the order yesterday and filled it. Resident 241's antidepressant, bupropion 150 MG ER tab had also been out, and it took them two weeks to get the resident's prescriptions so they could fill them. The Pharmacist revealed they had filled the medications today. The Pharmacist said part of the issue was the providers/clinic have a rule to see nursing home patients at 4:00 PM, so at the end of the day and by the time they e-prescribe prescriptions, the pharmacy is closed. The Pharmacist revealed the issue with getting the prescriptions and being able to fill the medications to ensure the residents have what they need has been a problem for at least six years and it had even gotten worse in their opinion. An interview with RN-D on 10/5/2023 at 12:00 PM revealed they had noticed Resident 241 did not have their bupropion (Wellbutrin) available and noticed the resident was having increased anxiety. A record review of the facility's policy, Medication Errors with an implemented date of 5/31/2023 revealed under the section, Policy Explanation and Compliance Guidelines: 1. The facility shall ensure medications will be administered as follows: a. According to physician's orders and c. In accordance with accepted standards and principles which apply to professionals providing services. 2. The facility must ensure that it is free of medication error rates of 5% or greater as well as significant medication error events. A record review of the facility's, Pharmacy Service Agreement with a date of 10/1/2011 revealed under Article II, Obligation of Vendor revealed performing services under the agreement shall comply with all applicable federal, state, or local laws, and regulations, including, but not limited to, licensure and registration requirements. The section Requirements of Pharmacy Services, Attachment A, 1. Comply with all Federal and State laws and regulations relating to procurement, storage, administration, licensing, and disposal of scheduled drugs.
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Unnecessary Medications (Tag F0759)

Could have caused harm · This affected 1 resident

Licensure Reference Number 175 NAC 12-006.10D Based on observation, interview, and record review; the facility staff failed to ensure a medication error rate of less than 5%. Observations of 27 medic...

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Licensure Reference Number 175 NAC 12-006.10D Based on observation, interview, and record review; the facility staff failed to ensure a medication error rate of less than 5%. Observations of 27 medication administration opportunities revealed 7 errors that resulted in an error rate of 25.93%. The errors affected Resident 241. The facility staff identified a census of 39 residents at the time of the survey. Findings are: Observation of morning medication administration on 10/4/2023 at 8:53 AM revealed Registered Nurse (RN)-D was preparing Resident 241's medications. The Medication Administration Record (MAR) that was displayed on the medication carts computer screen revealed Resident 241 was supposed to receive bupropion HCL (Wellbutrin) extended-release (ER) 12-hour, 150 milligrams (MG) oral tablet, give one tablet by mouth every 24 hours; calcium 600-10 MG-micrograms (MCG), one tablet by mouth, one time a day; fish oil 1000 MG oral capsule, one time a day; Losartan Potassium 50 MG oral tablet, one time a day; multiple vitamin oral tablet, one time a day; zinc gluconate 100 MG oral tablet, give one tablet by mouth one time a day; and a nose and Nozin Nasal Sanitizer Nasal Kit 62% (alcohol nasal), 1 application in both nostrils two times a day. RN-D had marked the medications as unavailable. A record review of Resident 241's Medication Administration Record (MAR) with a date of 10/1/2023-10/31/2023 revealed the resident takes bupropion HCL (an antidepressant) extended-release for depression; calcium (a supplement) for fracture of unspecified part of the neck of left femur; Losartan Potassium for hypertension (HTN-is used to lower blood pressure); a multiple vitamin for a supplement; fish oil for a supplement; zinc gluconate for minerals; and Nozin Nasal Sanitizer (an antiseptic that helps reduce the risk of infection) Nasal Kit 62% for the presence of left artificial hip joint. Observation on 10/5/2023 at 10:22 AM revealed Resident 241 sitting in a recliner with their legs elevated. Resident 241 had become emotional and there were tears in their eyes that they began wiping. An interview with Resident 241 on 10/5/2023 at 10:22 AM revealed they had, Problems with anxiety and could not even talk with their spouse this morning. Resident 241 had a nightmare about a traveling nurse and did not know why. Resident 241 said they have always had some anxiety, but it was getting wore lately, they cry too easily and did not know why. An interview with RN-D on 10/4/23 at 10:26 AM revealed they would consider not being able to give a resident their medications due to them not being available as indicated on the MAR as a medication error. RN-D confirmed there were seven missing medications for Resident 241. RN-D explained Resident 241's prescribed bupropion and Losartan had been unavailable for seven days (9/27/23 to 10/4/23) and not being able to give the resident their antidepressant (Wellbutrin, bupropion) could be a significant medication error as it can affect the resident as they could become more depressed, and it is a medication that should not be stopped abruptly. The Resident's antihypertensive medication, Losartan had also been unavailable for 7 days and could affect the Resident's blood pressure. An interview with the Director of Nursing (DON) on 10/4/23 at 10:49 AM confirmed not having significant medications (e.g.; blood pressure, psych, antibiotics, and diabetic medications) available to administer per the physician's orders and the MAR would be considered a medication error and could affect the resident. The DON revealed residents not receiving their prescribed medications due to them not being available had been an ongoing issue with the pharmacy and the hospital or clinic. The DON explained if a resident had an infection and needed an antibiotic (ATB), they may not get it right away because the pharmacy was closed on the weekends and residents had to wait until the following Monday or when the pharmacy would be able to deliver the (ATB). The DON said by that time, the resident could have potentially gone septic (e.g., a urinary tract infection (UTI). The DON said they or the nurses would call the doctor to follow up on the medication and do not always know what had been prescribed and sent to the pharmacy. If the medication had been e-prescribed, they would call the pharmacist and it still took a while before they would receive the medication(s). The DON said they try to get the residents' medications, but it has been difficult because they are told by the pharmacist that they have not received the e-scripts and the providers will say they have sent the scripts to the pharmacy. The DON said they knew this was an issue that had been going on for quite a while. An interview with the Pharmacist on 10/5/2023 at 10:44 AM revealed admission and electronic orders do not always match orders received from the hospital (e.g., the resident's medication list upon discharge). The problem with admissions is there is always something missing or orders that are not there. The pharmacist confirmed they do not reach out to the providers (clinic or the hospital) and they do not accept faxed orders due to the faxed orders not being correct, and it could get confusing, so they only accept e-prescribe. The Pharmacist said they do not always receive the e-prescribed orders. The Pharmacist gave an example and provided filled medication cassettes for Resident 241 and said the resident's anxiety medication had not been available from 9/19/2023 through 10/4/2023 as they had just gotten the order yesterday and filled it. Resident 241's antidepressant, bupropion 150 MG ER tab had also been out, and it took them two weeks to get the resident's prescriptions so they could fill them. The Pharmacist revealed they had filled the medications today. The Pharmacist said part of the issue was the providers/clinic have a rule to see nursing home patients at 4:00 PM, so at the end of the day and by the time they e-prescribe prescriptions, the pharmacy is closed. The Pharmacist revealed the issue with getting the prescriptions and being able to fill the medications to ensure the residents have what they need has been a problem for at least six years and it had even gotten worse in their opinion. An interview with RN-D on 10/5/2023 at 12:00 PM revealed they had noticed Resident 241 did not have their bupropion (Wellbutrin) available and noticed the resident was having increased anxiety. A record review of the facility's policy, Medication Errors with an implemented date of 5/31/2023 revealed under the section, Policy Explanation and Compliance Guidelines: 1. The facility shall ensure medications will be administered as follows: a. According to physician's orders and c. In accordance with accepted standards and principles which apply to professionals providing services. 2. The facility must ensure that it is free of medication error rates of 5% or greater as well as significant medication error events.
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Infection Control (Tag F0880)

Could have caused harm · This affected 1 resident

Licensure Reference Number 175 NAC 12-006.17D Based on observations, interview, and record review the facility staff failed to perform hand hygiene when preparing and administering medications to 1 (R...

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Licensure Reference Number 175 NAC 12-006.17D Based on observations, interview, and record review the facility staff failed to perform hand hygiene when preparing and administering medications to 1 (Resident 11) of 1 resident sampled. The facility census was 39. A. Observation of medication administration on 10/3/2023 at 12:40 PM revealed that RN-E had washed their hands with soap and water for five seconds before administering a resident's medications. Prior to administering the medications, RN-E had gone back over to the medication cart, placed their hand in their pockets to retrieve a set of keys, opened drawers on the medication cart, and removed the resident's medications again. Observation at 12:45 PM revealed RN-E washed their hands with soap and water for 10 seconds, put gloves on, and administered the resident's eye drops and nasal spray. RN-E removed their gloves and washed their hands with soap and water for 12 seconds with soap and water. B. Observation of medication administration on 10/3/2023 at 1:15 PM revealed RN-E had primed Resident 11's insulin pen with two units and then dialed the pen to 14 units. RN-E washed their hands with soap and water for 12 seconds and put gloves on. RN-E had administered Resident 11's insulin to their upper left abdomen and then had taken the gloves off and washed their hands with soap and water for 17 seconds. An interview with RN-E on 10/3/2023 at 1:22 PM revealed they normally wash their hands for 30-40 seconds in between each resident and prior to administering medications. RN-E confirmed they had not washed their hands with soap and water for at least 20 seconds during medication administration. A record review of the facility's policy, Hand Hygiene with a date reviewed/revised of 6/28/2023 revealed all staff will perform proper hand hygiene procedures to prevent the spread of infection to other personnel, residents, and visitors. This applies to all staff working in all locations within the facility. Under the section, Policy Explanation and Compliance Guidelines: a. Wet hands with water. B. Apply to hand the amount of soap recommended by the manufacturer. c. Rub hands together vigorously for at least 20 seconds, covering all surfaces of the hands and fingers. d. Rinse hands with water.
CONCERN (E) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0657 (Tag F0657)

Could have caused harm · This affected multiple residents

**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09C1c Based on interviews, and record review, the facility failed to review and revise...

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**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09C1c Based on interviews, and record review, the facility failed to review and revise 4 (Residents 26, 27, 33, and 38) of 4 sampled resident's care plans after a fall. The facility census was 39. The findings are: A. A record review of Resident 26's Facesheet revealed Resident 26 was admitted to the facility on [DATE] with a primary diagnosis of Chronic Kidney Disease, Unspecified. A record review of Resident 26's Minimum Data Set (MDS) (an assessment completed to determine cares needed for the resident) dated 9/14/2023, Section C revealed Resident 26's Brief Interview for Mental Status (BIMS) score was 9 out of 15 which indicates the resident had moderately impaired cognition. Resident 26's MDS Section G revealed Resident 26 required extensive assist from one staff for transferring, toilet use, and walking. A record review of an Event Report dated 7/6/23 at 7:15 PM revealed Resident 26 had an unwitnessed fall in their room. A record review of an Event Report dated 7/22/23 at 8:30 PM revealed Resident 26 had an unwitnessed fall in their room. A record review of an Event Report dated 7/29/23 at 7:45 PM revealed Resident 26 had an unwitnessed fall in their room. A record review of an Event Report dated 8/12/23 at 8:59 PM revealed Resident 26 had an unwitnessed fall in their room. A record review of an Event Report dated 8/24/23 at 7:45 PM revealed Resident 26 had an unwitnessed fall in their room. A record review of an Event Report dated 9/6/23 at 7:30 PM revealed Resident 26 had an unwitnessed fall in their room. A record review of an Event Report dated 9/12/23 at 6:44 AM revealed Resident 26 had a witnessed fall in their room. A record review of Resident 26's Care Plan, initiated on 1/26/2023 revealed no new interventions for the falls occurring on 7/22/23, 8/12/23, 8/24/23, 9/6/23, and 9/12/23. An interview on 10/4/23 at 2:50 PM with the facility MDS Coordinator confirmed that new interventions were not put into place each time Resident 26 fell. The MDS Coordinator stated the facility has had a hard time coming up with interventions despite discussing at Risk meetings and discussing with Resident 26's son/POA. B. A record review of Resident 27's Facesheet revealed Resident 27 was admitted to the facility on [DATE] with a primary diagnosis of Unspecified fracture of shaft of left tibia, initial encounter for closed fracture. A record review of Resident 27's MDS dated [DATE], section C revealed Resident 27's BIMS score was 15 out of 15 which indicated the resident was cognitively intact. Section G of the MDS revealed Resident 27 required extensive assist from one staff for transferring, toilet use, and walking. A record review of Resident 27's Care Plan, date initiated 5/27/22 revealed Special Instructions on page one that Resident 27 required a Sit to stand lift. An interview on 10/4/23 at 3:00 PM with nursing staff Medication Aide (MA)-F confirmed Resident 27 required stand by assist with a gait belt and can walk with walker from their bed to their bathroom and then the resident will pivot transfer from the toilet to the wheelchair. MA-F reported they did not use the Sit to Stand (STS) lift on Resident 27 and has never seen or heard about anyone using the STS lift with this resident. An interview on 10/4/23 at 3:15 PM with the MDS Coordinator confirmed the STS lift use was added to the Care Plan Special Instructions upon Resident 27's admission and was never removed. The MDS Coordinator confirmed the STS lift should not have been on the Care Plan as Resident 27 no longer required a STS lift for transfers. C. Record review of Resident 33's Face Sheet revealed resident was admitted on [DATE] with the diagnosis of Wedge Compression Fracture of T7-T-8 Vertebra, Initial Encounter for Closed Fracture. Record review of Resident 33's MDS dated [DATE] revealed in Section C: the Brief Interview for Mental Status (BIMS) showed a score of 5 out of 15 which indicated the resident was cognitively impaired. In Section G: Functional Status showed Resident 33 needed extensive assistance and one-person physical assist for bed mobility, limited assistance and one-person physical assist for transfer, independent and set up help for eating and extensive assistance and one-person physical assist for toileting. Record review of Incident Reports revealed Resident 33 had falls on 7/2/2023, 8/26/2023 and 9/22/2023. Record review of Resident 33's Care Plan dated 5/23/2023 revealed Resident 33's Care Plan had the 9/22/2023 fall on the care plan but no intervention was listed for the 9/22/2023 fall. An interview on 10/6/2023 at 9:54 AM with the facility MDS Coordinator confirmed that the 9/22/2023 fall for Resident 33 had no interventions in place. D. Record review of Resident 38's Face Sheet revealed resident was admitted on [DATE] with the diagnosis of History of Falling and Muscle Weakness. Record review of Resident 38's MDS dated [DATE] revealed in Section C: the Brief Interview for Mental Status (BIMS) showed a score of 15 out of 15 which indicated the resident was cognitively intact. In Section G: Functional Status showed Resident 38 independent with set help only for bed mobility, extensive assistance and one-person physical assist for transfer, independent and set up help for eating and extensive assistance and one-person physical assist for toileting. Record Review of Incident Reports revealed Resident 38 had falls on 8/23/2023, 9/4/2023 and 9/14/2023. Record Review of Resident 38's Care Plan dated 8/24/2023 and revised on 9/25/2023 revealed Resident 38's Care Plan did not have an intervention in place for the 9/4/2023 and the 9/14/2023 falls. An interview on 10/6/2023 at 9:54 AM with the MDS Coordinator confirmed that there were no interventions in place for the 9/4/2023 and the 9/14/2023 falls for Resident 38.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

Licensure Reference Number 175 NAC 12-006.11E Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in a manner that prevents the potent...

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Licensure Reference Number 175 NAC 12-006.11E Based on observation, interview, and record review, the facility failed to store, prepare, distribute, and serve food in a manner that prevents the potential for foodborne illness in residents who consume food from the kitchen. This had the potential to affect all residents residing in the facility who ate from the kitchen. The facility census was 39. The findings are: A. An initial observation on 10/2/23 from 10:20 AM through 10:50 AM in the kitchen revealed the following: -The refrigerator contained two bowls of lettuce covered with plastic wrap with no dates on them - A clear plastic bag of cooked bacon with no date on it - A clear plastic bag of an unknown food with no label or date on it -Three flat metal pans were sitting on racks under the prep counter that had a significant amount of food debris on them -The Walk-in fridge contained the following items: an open bottle of prune juice that was not dated, and open bottle of Thirs-Tea that was not dated, and a large, opened Chipotle Ranch dressing container that was not dated. A record review of Nebraska Food Code, Section 81-2,272.24(3)A food specified under this section shall be discarded if such food: (b)Is in a container or package that does not bear a date or day. An observation on 10/4/23 from 9:15 AM through 10:40 AM in the kitchen revealed Cook-A preparing to make the lunch meal, which included Salmon Patties. Cook-A could not find a recipe for the Salmon Patties in the Week 2 Recipe Binder and was observed asking DM for a recipe. DM provided a handwritten recipe to Cook-A but did not identify where the recipe came from. The recipe was written for 5 servings, so it was then altered for 35 servings. Cook-A sprinkled Lemon Pepper from container into bowl containing recipe ingredients without measuring. The recipe did not have Lemon Pepper on it. Cook-A stated the ALU residents don't like Black Pepper, so Cook-A planned to leave out the Black Pepper and that is why the Lemon Pepper was added. Cook-A continued to measure the ingredients into the bowl per the recipe. There was no measurement on the recipe for salt, the recipe only said, Kosher Salt, Cook-A poured some salt into their gloved and sprinkled the unmeasured salt over the bowl using their other gloved hand three times. After Cook-A had mixed all the ingredients in the bowl, Cook-A used a 1/4 cup scoop to form the salmon patties. The recipe did not say how much salmon mixture to put into each of the patties. The recipe said to fry the patties in oil, but Cook-A stated they were going to bake the patties to save time. DM approached while the patties were being formed and confirmed Cook-A was going to bake the patties instead of fry them despite the recipe instructions. An interview on 10/4/23 at 10:30 AM with Cook-A revealed the facility had recently changed to the fall/winter menus and the facility was currently on week two of the menus. Cook-A stated the DM was still reviewing to make sure they have all the recipes in the binder. Cook-A stated it is not very often that they do not have the necessary recipe available. An interview on 10/4/23 at 10:32 AM with DM confirmed DM was still reviewing the fall/winter menus to ensure all the recipes were in the recipe binder. A record review of myplate.gov Salmon Patties recipe revealed a serving size of 1/3 cup. A record review of the facility Salmon Pattie recipe did not reveal a serving size of the Salmon Pattie. B. An observation on 10/4/23 from 9:15 AM through 10:40 AM in the kitchen revealed Cook-A took out a flat pan and covered it with wax paper, then sprayed the wax paper with PAM. Cook-A opened the refrigerator with gloves on, took out a bag of broccoli and sat it on the prep counter. Cook-A took the gloves off, performed hand hygiene (HH) with soap and water for 8 seconds, and applied new gloves. Cook-A then plated two breakfast plates, threw away gloves their gloves, and performed HH with soap and water for 9 seconds. Cook-A put on a new pair of gloves and served another breakfast plate. Cook-A obtained one 4-inch-deep pan and filled it partially with water, put a 2-inch slotted pan inside the other pan, and left them on prep counter while they went to serve another breakfast plate. Cook-A then took off their gloves, performed HH with soap and water for 7 seconds, and put on a new pair of gloves. Cook-A then opened a bag of broccoli and put it in the slotted pan, covered it with foil and put it on the stove. Cook-A got out more broccoli, removed their gloves, performed HH with soap and water for 9 seconds, and then put on new gloves. Cook-A opened the broccoli and poured it into the pan, covered the pan with foil, and put it on the stove. Cook-A took off their gloves and performed HH with soap and water for 9 seconds. Cook-A took 3 packages of roast beef out of the refrigerator, put two of the bags into two 2-inch pans, and put the third bag in blender. Cook-A used their gloved hand to remove the roast beef from blender and push into the pan. Cook-A then removed the gloves, performed HH with soap and water for 7 seconds, covered the pans with foil and labeled them. Cook-A put on new gloves, made several breakfast plates, took all the breakfast food from the serving warmer and took it to the dishwasher area. Cook-A used a rag soaked from the sanitizer bin and wiped down the counters, warmer, and toaster. Cook-A removed their gloves and performed HH with soap and water for 11 seconds. Cook-A obtained the ingredients for the salmon patties and applied new gloves. Cook-A then broke up the salmon in a bowl, broke eggs into the salmon, threw away the shells, removed their gloves and performed HH with soap and water for 8 seconds. Cook-A put on new gloves, added the remaining ingredients into the bowl, then mixed the ingredients using the same gloved hands they had used to touch the containers for all the ingredients. Cook-A removed their gloves, took the dishes to the dishwasher area, and threw away the trash. Cook-A then performed HH with soap and water for 10 seconds. An observation on 10/4/23 at 11:55 in the kitchenette revealed Cook-A perform hand hygiene with soap and water for 14 seconds prior to putting on gloves and serving resident meal plates. A record review of the facility's Hand Hygiene policy, last review/revised on 6/28/23 revealed Policy Explanation and Compliance Guideline 5.a Rub hands together vigorously for at least 20 seconds, covering all surfaces of the hands and fingers.
Jun 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0839 (Tag F0839)

Could have caused harm · This affected 1 resident

Licensure reference: 175 NAC 12-006.04C7a(2) Based on record review and interview, the facility failed to ensure 1 [Medication Aide A] of 4 sampled medication aides met requirements for a 40-hour medi...

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Licensure reference: 175 NAC 12-006.04C7a(2) Based on record review and interview, the facility failed to ensure 1 [Medication Aide A] of 4 sampled medication aides met requirements for a 40-hour medication aide. The facility had a total census of 39. Findings are: Record review of Public Health Licensure Unit Certification of Licensure dated 6/21/23 revealed Medication Aide 40 hour was pending for Medication Aide A. In interviews on 6/21/23 at 4:15 PM and 6/22/23 at 8:11 AM, the Director of Nursing reported Medication Aide A had taken the 8 hour temporary medication aide class and then had also completed the 40 hour class. The Director of Nursing reported the Medication Aide application fee was pending. The Director of Nursing confirmed that Medication Aide A had passed medications at the facility the prior weekend.
Jan 2023 1 deficiency
CONCERN (D) 📢 Someone Reported This

A family member, employee, or ombudsman was alarmed enough to file a formal complaint

Potential for Harm - no one hurt, but risky conditions existed

Report Alleged Abuse (Tag F0609)

Could have caused harm · This affected 1 resident

License Reference number 12-006.02(8) Based on record review and interviews, the facility failed to report falls with injuries/suspected major injuries as potential neglect to the State Agency. This ...

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License Reference number 12-006.02(8) Based on record review and interviews, the facility failed to report falls with injuries/suspected major injuries as potential neglect to the State Agency. This affected 2 (Resident 1 and Resident 4) of 5 sampled residents. The facility identified a census of 36 at the time of survey. Findings are: A. Record review of Resident 1's Progress Note (PN) dated 9/10/2022 at 11:29 PM, revealed the resident had fallen in the resident's room and was found on the floor by the bathroom door and Resident 1's head was by the nightstand. Resident 1 was lethargic. Record review of Resident's 1's Unwitnessed #157 Incident Report with a date of 9/10/2022 at 12:30 AM, revealed the resident sustained a laceration to the back of the head due to the 11:29 PM fall. Under the Immediate Action section, the Nurse had documented, This nurse wanted to send resident out. There was no documentation on the report that the incident had been reported the State Agency (SA). Record review of Resident 1's PN dated 9/11/2022 at 04:49 AM, revealed the nurse working that shift had sent the resident to the hospital via ambulance due to a head bleed. Record review of Resident 1's PN dated 9/13/2022 at 4:09 PM, revealed the resident had slid off the bed and had landed on resident's left side. Record Review of Resident 1's PN dated 9/14/2022 at 9:37 AM, revealed the resident had a hematoma to the right upper extremity (RUE) and was guarding the extremity. Resident 1 had been sent to the clinic for x-rays. Record Review of Resident 1's PN dated 9/14/2022 at 9/14/2022 at 9:39 AM, revealed the resident had guarded the RUE and had severe pain. Record Review of Resident 1's PN dated 9/14/2022 at 1:51 PM, revealed the resident had sustained a right humerus fracture, had intermittent lack of responsiveness, and decreased cognitive function. Record Review of Resident 1's PN dated 9/14/2022 at 4:15 PM, revealed the facility had received orders for the resident to wear an immobilizer to be worn daily for six weeks. Record Review of Resident 1's PN dated 12/19/2022 at 11:30 AM, revealed the resident had been found on the floor. Resident 1 had facial trauma suggesting possible fractured nose. Resident had significant bleeding from the nose and skin tear/laceration over the bridge of the nose that had bled for a significant amount of time today. Record review of Resident 1's PN's and the facility's State reportable incidents had revealed there was no documentation that Resident 1's 9/10/2022 incident with injury; 9/13/2022 fall with fracture; or the 12/19/22 fall with suspected major injury had been reported to the State Agency. B. Record Review of Resident 4's PN dated 8/15/2022 at 7:30 PM, revealed the resident had a fall and was found sitting on the floor. Resident 4 had a dime sized open area to the left elbow area. Resident 4 had complained of right rib pain. Resident 4 had been sent out of the facility for an x-ray. Record Review of Resident 4's Unwitnessed # 163 Incident Report with a date of 9/16/2022 at 9:45 PM, revealed the resident was found on the floor. An open area to the back of Resident 4's head was noted. Resident 4 had been sent to the hospital via ambulance. Record review of Resident 4's PN's and the facility's State reportable incidents had revealed there was no documentation that Resident 1's 8/15/2022 incident with suspected/potential injury or the 9/16/2022 fall with injury had been reported to the State Agency. Interview with the Administrator on 1/25/2023 at 1:38 PM, confirmed the facility had one reportable incident since August 1, 2022 (an incident that had occurred involving another resident on 10/20/2022). Interview with the Administrator on 1/25/2023 at 3:58 PM, revealed State Agency reportable incidents include those with spinal injuries, head injuries, falls with fractures/major injuries, and abuse. The Administrator explained the facility does not report skin tears or superficial wounds. The POA (Power of Attorney)/family and the provider are to be notified of the incident. The Administrator had said that incidents/falls with injuries are to be reported to the State Agency right away. Resident 1's falls/incidents with injuries that had occurred on 9/10/2022, 9/13/2022, and 12/19/2022 had not been reported to the SA. Resident 4's falls with injuries/suspected injuries on 8/15/2022 and 9/16/2022 had not been reported to the SA.
Sept 2022 2 deficiencies
CONCERN (D)

Potential for Harm - no one hurt, but risky conditions existed

Deficiency F0582 (Tag F0582)

Could have caused harm · This affected 1 resident

Licensure Reference Number 175 NAC 12-006.05(1) Based on record review and interview, the facility failed to provide the required Skilled Nursing Facility Advanced Beneficiary Notice-SNFABN ( a notice...

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Licensure Reference Number 175 NAC 12-006.05(1) Based on record review and interview, the facility failed to provide the required Skilled Nursing Facility Advanced Beneficiary Notice-SNFABN ( a notice issued to a resident and/or responsible party to inform them that Medicare will no longer pay for their services) and Notice of Medicare Non-Coverage-NOMNC (a notice required to be provided by the facility to beneficiaries (residents) that are receiving nursing services paid for by Medicare Part A explaining that the nursing services will no longer be paid for by Medicare and informing the resident of the right to appeal) for discharge from Medcare Part A services to 1 current resident (Resident 35). This had the potential to prevent Resident 35 from filing an appeal of the discharge from Medicare Part A covered services. The facility census was 35. Findings are: Record review of the Skilled Nursing Facility Beneficiary Protection Review form completed by the facility's Business Office Manager revealed that Resident 35's Medicare Part A services coverage began on 06/21/2022. The form revealed that the last day Resident 35's care would be covered by Medicare Part A was on 08/06/2022. The form revealed that the facility did not provide the required SNF ABN and NOMNC notification to the resident or to the resident's representative. Record review of the Advanced Beneficiary Notice of Non-coverage (ABN) form CMS-R-131 dated 08/03/2022 revealed that Resident 35 had been receiving the services of physical therapy and occupational therapy. An interview on 09/14/22 at 02:22 PM with the Business Office Manager confirmed that the Beneficiary Notification Process hasn't been being done since the transition of the new Social Services Manager. The Business Office Manager confirmed that a SNF ABN and NOMNC was required to be provided to Resident 35 or to Resident 35's Representative and that a SNF ABN and NOMNC had not been provided.
CONCERN (F)

Potential for Harm - no one hurt, but risky conditions existed

Food Safety (Tag F0812)

Could have caused harm · This affected most or all residents

License Reference Number 175 NAC 12-006.11E Based on observations and interviews, the facility failed to serve food in a manner to prevent foodborne illness. This had the ability to affect all residen...

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License Reference Number 175 NAC 12-006.11E Based on observations and interviews, the facility failed to serve food in a manner to prevent foodborne illness. This had the ability to affect all residents. The facility census was 35 currrent residents. An observation on 09/12/2022 at 01:30 PM revealed a large amount of debris build up on the ceiling vents and walls of the kitchen. An observation on 09/15/2022 at 11:55 AM revealed a large amount of debris build up on the ceiling vents and the walls of the kitchen. An interview on 09/15/2022 at 12:53 PM with the Administrator confirmed that the kitchen walls and ceiling vents had a large amonut of debris on them. An interview on 09/15/2022 at 12:53 PM with the Clinical Educator/IP confirmed that the kitchen walls and ceiling vents had a large amonut of debris on them. An interview on 09/15/2022 at 12:53 PM with the Dietary Manager confirmed that the kitchen walls and ceiling vents had a large amonut of debris on them. Review of the 7/21/2016 version of the Food Code, based on the United States Food and Drug Administration Food Code and used as an authoritative reference for food service sanitation practices, revealed the folowing: 6-201.11Cleanablity, Floors, Walls and Ceilings.
Understanding Severity Codes (click to expand)
Life-Threatening (Immediate Jeopardy)
J - Isolated K - Pattern L - Widespread
Actual Harm
G - Isolated H - Pattern I - Widespread
Potential for Harm
D - Isolated E - Pattern F - Widespread
No Harm (Minor)
A - Isolated B - Pattern C - Widespread

Questions to Ask on Your Visit

  • "Can I speak with families of current residents?"
  • "What's your RN coverage like on weekends and overnight?"

Our Honest Assessment

Strengths
  • • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
Concerns
  • • 22 deficiencies on record. Higher than average. Multiple issues found across inspections.
  • • Grade D (48/100). Below average facility with significant concerns.
Bottom line: Trust Score of 48/100 indicates significant concerns. Thoroughly evaluate alternatives.

About This Facility

What is Imperial Manor Nursing Home's CMS Rating?

CMS assigns Imperial Manor Nursing Home an overall rating of 2 out of 5 stars, which is considered below average nationally. Within Nebraska, this rating places the facility higher than 0% of the state's 100 nursing homes. A rating at this level reflects concerns identified through health inspections, staffing assessments, or quality measures that families should carefully consider.

How is Imperial Manor Nursing Home Staffed?

CMS rates Imperial Manor Nursing Home's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes.

What Have Inspectors Found at Imperial Manor Nursing Home?

State health inspectors documented 22 deficiencies at Imperial Manor Nursing Home during 2022 to 2025. These included: 21 with potential for harm and 1 minor or isolated issues.

Who Owns and Operates Imperial Manor Nursing Home?

Imperial Manor Nursing Home is owned by a government entity. Government-operated facilities are typically run by state, county, or municipal agencies. The facility operates independently rather than as part of a larger chain. With 58 certified beds and approximately 35 residents (about 60% occupancy), it is a smaller facility located in Imperial, Nebraska.

How Does Imperial Manor Nursing Home Compare to Other Nebraska Nursing Homes?

Compared to the 100 nursing homes in Nebraska, Imperial Manor Nursing Home's overall rating (2 stars) is below the state average of 2.9 and health inspection rating (2 stars) is below the national benchmark.

What Should Families Ask When Visiting Imperial Manor Nursing Home?

Based on this facility's data, families visiting should ask: "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?" These questions are particularly relevant given the below-average staffing rating.

Is Imperial Manor Nursing Home Safe?

Based on CMS inspection data, Imperial Manor Nursing Home has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 2-star overall rating and ranks #100 of 100 nursing homes in Nebraska. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.

Do Nurses at Imperial Manor Nursing Home Stick Around?

Imperial Manor Nursing Home has not reported staff turnover data to CMS. Staff turnover matters because consistent caregivers learn residents' individual needs, medications, and preferences. When staff frequently change, this institutional knowledge is lost. Families should ask the facility directly about their staff retention rates and average employee tenure.

Was Imperial Manor Nursing Home Ever Fined?

Imperial Manor Nursing Home has been fined $7,903 across 1 penalty action. This is below the Nebraska average of $33,158. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.

Is Imperial Manor Nursing Home on Any Federal Watch List?

Imperial Manor Nursing Home is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.