Quality Living, Inc.
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Quality Living, Inc. in Omaha, Nebraska has a Trust Grade of C+, indicating it is slightly above average but still has room for improvement. It ranks #95 out of 177 facilities in the state, placing it in the bottom half, and #15 out of 23 in Douglas County, meaning only a few local options are better. The facility's performance is worsening, increasing from 4 issues in 2024 to 10 in 2025. Staffing is considered a strength with a 4 out of 5-star rating and a turnover rate of 44%, which is below the Nebraska average. However, the facility has concerning RN coverage, being lower than 99% of Nebraska facilities, which can affect the quality of care provided. Specific incidents noted include a staff member preparing food without a beard restraint, which poses a risk of contamination, and a nurse failing to use gloves while handling medications and performing wound care, increasing the risk of infection. Additionally, the facility did not notify a medical practitioner about a change in a resident's wound condition, which could lead to potential harm. While there are strengths in staffing and no fines recorded, the issues highlighted indicate a need for significant improvements in care practices.
- Trust Score
- C+
- In Nebraska
- #95/177
- Safety Record
- Low Risk
- Inspections
- Getting Worse
- Staff Stability ○ Average
- 44% turnover. Near Nebraska's 48% average. Typical for the industry.
- Penalties ✓ Good
- No fines on record. Clean compliance history, better than most Nebraska facilities.
- Skilled Nurses ○ Average
- Each resident gets 34 minutes of Registered Nurse (RN) attention daily — about average for Nebraska. RNs are the most trained staff who monitor for health changes.
- Violations ⚠ Watch
- 16 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
4-Star Staffing Rating · Above-average nurse staffing levels
-
4-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
-
Staff turnover below average (44%)
4 points below Nebraska average of 48%
Facility shows strength in staffing levels, quality measures, fire safety.
The Bad
Near Nebraska average (2.9)
Meets federal standards, typical of most facilities
Near Nebraska avg (46%)
Typical for the industry
The Ugly 16 deficiencies on record
Mar 2025
10 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Notification of Changes
(Tag F0580)
Could have caused harm · This affected 1 resident
Licensure Reference Number 175 NAC 12-006.04(F)(i)(5)
Based on record review and interview the facility failed to notify the medical practitioner of a change in wound condition for 1(Resident 39) of 1...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0604
(Tag F0604)
Could have caused harm · This affected 1 resident
Licensure Reference Number 175 NAC 12-006.05
Based on Record observation, record review and interview revealed the facility failed to re-evaluate a protective device as a potential restraint for 1 (Re...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Quality of Care
(Tag F0684)
Could have caused harm · This affected 1 resident
Licensure Reference Number 175 NAC 12-006.09D2
Based on observation, record review and interview, the facility failed to evaluate the condition of an abrasion to the right heel at the time it was foun...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pressure Ulcer Prevention
(Tag F0686)
Could have caused harm · This affected 1 resident
Licensure Reference Number 175 NAC 12-006.09(H)(iii)(2)
Based on observation, interview and record review the facility failed to evaluate, implement treatment orders, and monitor a pressure ulcer whic...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0688
(Tag F0688)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09(H)(V)
Based on record review and interview; the facility staff failed to provide Ra...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Tube Feeding
(Tag F0693)
Could have caused harm · This affected 1 resident
LICENSURE REFERENCE NUMBER 175 NAC 12-006.09(H)(vi)(3)(a)
Based on observation, interview, and record review, the facility failed to evaluate the gastrostomy tube (G-Tube, a tube inserted in the stoma...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Medication Errors
(Tag F0758)
Could have caused harm · This affected 1 resident
LICENSURE REFERENCE NUMBER 175 NAC 12-006.09(B)(iii)
Based on record review and interview; the facility failed to identify and monitor specific target behaviors for the continued use of as-needed anti...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
QAPI Program
(Tag F0867)
Could have caused harm · This affected 1 resident
Licensure Reference Number 175 NAC 12-006.07
Based on record review and interviews; the facility failed to ensure the Quality Assurance Performance Improvement Program [QAPIP, a facility process that ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
B. Record review of a facility policy / procedure entitled Team Member Hygiene dated 4/24 revealed the following:
Quality Living Inc. will promote that each team member involved in food care follows s...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected multiple residents
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** D. Observation on 02/27/2025 6:16 AM revealed LPN-S pulled the capsule Dantrolene 50 mg apart without gloved hands. LPN-S put th...
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Feb 2024
4 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Assessments
(Tag F0636)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Number 175 NAC 12-006.09B1
Based on record review and interview, the facility failed to complete a annual Mi...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0638
(Tag F0638)
Could have caused harm · This affected 1 resident
Licensure Reference Number 175 NAC 12-006.09B2
Based on record review and interview the facility failed to complete quarterly Minimum Data Set (MDS, a federally mandated assessment tool use for care p...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Assessment Accuracy
(Tag F0641)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** Licensure Reference Numbers 175 NAC 12.006.09B
The facility failed to ensure a quarterly Minimum Data Set (MDS, a federally mand...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Licensure Reference Number 175 NAC 12-006.17D.
Based on observation, record review, and interview, the facility failed to ensure hand hygiene and gloving were performed in a manner to prevent cross c...
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Feb 2023
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0657
(Tag F0657)
Could have caused harm · This affected 1 resident
175 NAC 12-006.09C1c
Based on record review and interviews, the facility failed to include the resident or the resident's representative when performing the quarterly review and revision of Care Plan ...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0679
(Tag F0679)
Could have caused harm · This affected 1 resident
175 NAC 12-006.09B
Based on observations, record review, and interviews, the facility failed to evaluated and implement a individulized activity program for 1 (Resident 30) of 3 sampled residents. Th...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • No major safety red flags. No abuse findings, life-threatening violations, or SFF status.
- • No fines on record. Clean compliance history, better than most Nebraska facilities.
- • 44% turnover. Below Nebraska's 48% average. Good staff retention means consistent care.
- • 16 deficiencies on record. Higher than average. Multiple issues found across inspections.
About This Facility
What is Quality Living, Inc.'s CMS Rating?
CMS assigns Quality Living, Inc. an overall rating of 3 out of 5 stars, which is considered average nationally. Within Nebraska, this rating places the facility higher than 99% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.
How is Quality Living, Inc. Staffed?
CMS rates Quality Living, Inc.'s staffing level at 4 out of 5 stars, which is above average compared to other nursing homes. Staff turnover is 44%, compared to the Nebraska average of 46%. This relatively stable workforce can support continuity of care. RN turnover specifically is 62%, which is notably high. RNs provide skilled clinical oversight, so turnover in this role can affect medical care quality.
What Have Inspectors Found at Quality Living, Inc.?
State health inspectors documented 16 deficiencies at Quality Living, Inc. during 2023 to 2025. These included: 16 with potential for harm.
Who Owns and Operates Quality Living, Inc.?
Quality Living, Inc. is owned by a non-profit organization. Non-profit facilities reinvest revenue into operations rather than distributing to shareholders. The facility operates independently rather than as part of a larger chain. With 133 certified beds and approximately 92 residents (about 69% occupancy), it is a mid-sized facility located in Omaha, Nebraska.
How Does Quality Living, Inc. Compare to Other Nebraska Nursing Homes?
Compared to the 100 nursing homes in Nebraska, Quality Living, Inc.'s overall rating (3 stars) is above the state average of 2.9, staff turnover (44%) is near the state average of 46%, and health inspection rating (3 stars) is at the national benchmark.
What Should Families Ask When Visiting Quality Living, Inc.?
Based on this facility's data, families visiting should ask: "Can I visit during a mealtime to observe dining assistance and food quality?" "How do you handle medical emergencies, and what is your hospital transfer rate?" "Can I speak with family members of current residents about their experience?"
Is Quality Living, Inc. Safe?
Based on CMS inspection data, Quality Living, Inc. has a clean safety record: no substantiated abuse findings (meaning no confirmed cases of resident harm), no Immediate Jeopardy citations (the most serious violation level indicating risk of serious injury or death), and is not on the Special Focus Facility watch list (a federal program monitoring the lowest-performing 1% of nursing homes). The facility has a 3-star overall rating and ranks #1 of 100 nursing homes in Nebraska. While no facility is perfect, families should still ask about staff-to-resident ratios and recent inspection results during their visit.
Do Nurses at Quality Living, Inc. Stick Around?
Quality Living, Inc. has a staff turnover rate of 44%, which is about average for Nebraska nursing homes (state average: 46%). Moderate turnover is common in nursing homes, but families should still ask about staff tenure and how the facility maintains care continuity when employees leave.
Was Quality Living, Inc. Ever Fined?
Quality Living, Inc. has no federal fines on record. CMS issues fines when nursing homes fail to meet care standards or don't correct problems found during inspections. The absence of fines suggests the facility has either maintained compliance or corrected any issues before penalties were assessed. This is a positive indicator, though families should still review recent inspection reports for the full picture.
Is Quality Living, Inc. on Any Federal Watch List?
Quality Living, Inc. is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.