EXCEL CARE AT EGG HARBOR
Within standard 12-15 month inspection cycle. Federal law requires annual inspections.
Excel Care at Egg Harbor has received a Trust Grade of D, which indicates that it falls below average and raises some concerns about care quality. It ranks #194 out of 344 nursing facilities in New Jersey, placing it in the bottom half, and #3 out of 10 in Atlantic County, meaning only two local options are better. The facility's trend is improving, with the number of issues decreasing from 11 in 2023 to 8 in 2025. However, staffing is a concern, with a rating of 2 out of 5 stars and a high turnover rate of 63%, well above the state average of 41%. Additionally, the facility has faced some serious compliance issues, including a critical incident where a cognitively impaired resident eloped due to inadequate supervision. Other concerns included a lack of dignity in meal service, such as staff feeding residents without removing food from trays, and inappropriate television content being played in common areas. While there are strengths, such as maintaining excellent quality measures, families should weigh these concerns carefully when considering this nursing home.
- Trust Score
- D
- In New Jersey
- #194/344
- Safety Record
- High Risk
- Inspections
- Getting Better
- Staff Stability ⚠ Watch
- 63% turnover. Above average. Higher turnover means staff may not know residents' routines.
- Penalties ⚠ Watch
- $17,345 in fines. Higher than 95% of New Jersey facilities. Major compliance failures.
- Skilled Nurses ○ Average
- Each resident gets 32 minutes of Registered Nurse (RN) attention daily — about average for New Jersey. RNs are the most trained staff who monitor for health changes.
- Violations ⚠ Watch
- 21 deficiencies on record. Higher than average. Multiple issues found across inspections.
The Good
-
5-Star Quality Measures · Strong clinical quality outcomes
-
Full Sprinkler Coverage · Fire safety systems throughout facility
-
No fines on record
Facility shows strength in quality measures, fire safety.
The Bad
Near New Jersey average (3.3)
Meets federal standards, typical of most facilities
17pts above New Jersey avg (46%)
Frequent staff changes - ask about care continuity
Below median ($33,413)
Minor penalties assessed
Part of a multi-facility chain
Ask about local staffing decisions and management
15 points above New Jersey average of 48%
The Ugly 21 deficiencies on record
Jan 2025
8 deficiencies
1 IJ
CRITICAL
(J)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Immediate Jeopardy (IJ) - the most serious Medicare violation
Accident Prevention
(Tag F0689)
Someone could have died · This affected 1 resident
C/O # NJ 182995
Based on observation, interview, review of the medical record, and review of other facility documentation, it was determined that the facility failed to provide adequate supervision fo...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0582
(Tag F0582)
Could have caused harm · This affected 1 resident
Based on interview and review of other facility documentation, it was determined that the facility failed to issue the required beneficiary notices for 2 of 3 residents reviewed for Beneficiary Protec...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Report Alleged Abuse
(Tag F0609)
Could have caused harm · This affected 1 resident
Refer to F 689
C/O # NJ 182995
Based on interview, review of the Electronic Medical Record (EMR) and review of other facility documentation, it was determined that the facility failed to report and su...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2.) A review of Resident #311 EMR on 01/28/2025 at 10:17 AM revealed the following;
According to the admission Record, Resident...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected 1 resident
Based on observation, interview, it was determined that the facility failed to handle potentially hazardous foods and maintain sanitation in a safe and consistent manner to prevent food borne illness....
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
On 01/27/2025 at 06:44 PM, during the initial tour, Surveyor #2 observed Resident # 315 sitting in a wheelchair in his/her room with the nasal cannula laying on the floor not labeled.
A review of Res...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Resident Rights
(Tag F0550)
Could have caused harm · This affected multiple residents
Based on observation and interview, it was determined that the facility failed to ensure that the residents' leisure experience was provided in a manner to promote the dignity and respect of the resid...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Safe Environment
(Tag F0584)
Could have caused harm · This affected multiple residents
Based on observation, interview, and review of other facility documentation, it was determined that the facility failed to maintain a homelike environment by serving meals on trays on 1 of 2 floors (2...
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Apr 2023
11 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Comprehensive Care Plan
(Tag F0656)
Could have caused harm · This affected 1 resident
**NOTE- TERMS IN BRACKETS HAVE BEEN EDITED TO PROTECT CONFIDENTIALITY** 2.) On 03/29/2023 at 11:11 AM, during the initial tour of the facility, Surveyor #2 observed Resident #48 awake in bed. At this ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Accident Prevention
(Tag F0689)
Could have caused harm · This affected 1 resident
Based on observation, interview, and review of pertinent facility documents, it was determined that facility failed to identify and eliminate a known and foreseeable accident hazard in the residents e...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Incontinence Care
(Tag F0690)
Could have caused harm · This affected 1 resident
Based on observation, interview, review of the medical record and review of other facility documentation, it was determined that the facility failed to maintain resident dignity when the urine cathete...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Pharmacy Services
(Tag F0755)
Could have caused harm · This affected 1 resident
Based on interview and review of other facility documentation, it was determined that the facility failed to ensure that the incoming and outgoing nurses reconciled controlled substances at change of ...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Menu Adequacy
(Tag F0803)
Could have caused harm · This affected 1 resident
Based on observation, interview, review of the medical record and review of other facility documents, it was determined that the facility failed to consistently provide a physician ordered nutritional...
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CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Garbage Disposal
(Tag F0814)
Could have caused harm · This affected 1 resident
Based on observation, interview, and review of other facility documentation, it was determined that the facility failed to provide a sanitary environment for residents, staff, and the public by failin...
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CONCERN
(D)
📢 Someone Reported This
A family member, employee, or ombudsman was alarmed enough to file a formal complaint
Potential for Harm - no one hurt, but risky conditions existed
Medical Records
(Tag F0842)
Could have caused harm · This affected 1 resident
Deficiency Text Not Available
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Deficiency F0658
(Tag F0658)
Could have caused harm · This affected multiple residents
Based on observation, interview, record review, and review of other facility documentation, it was determined that the facility failed to a) maintain professional standards of clinical practice by not...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Drug Regimen Review
(Tag F0756)
Could have caused harm · This affected multiple residents
Based on interview, record review, and review of other facility documentation, it was determined that the facility a)failed to ensure that the Consultant Pharmacist (CP) reported irregularities of dru...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation, interview, and review of other facility documentation, it was determined that the facility failed to handle potentially hazardous food and maintain sanitation in a safe and consi...
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MINOR
(B)
Minor Issue - procedural, no safety impact
Deficiency F0582
(Tag F0582)
Minor procedural issue · This affected multiple residents
Based on interview and review of other facility documentation, it was determined that the facility failed to issue the required beneficiary notice for 1 of 3 residents (Resident #193) reviewed for the...
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Apr 2021
2 deficiencies
CONCERN
(D)
Potential for Harm - no one hurt, but risky conditions existed
Infection Control
(Tag F0880)
Could have caused harm · This affected 1 resident
Based on observation, interview, and record review, it was determined that the facility failed to 1.) remove personal protective equipment (PPE) gowns when exiting resident rooms on the Persons Under ...
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CONCERN
(E)
Potential for Harm - no one hurt, but risky conditions existed
Food Safety
(Tag F0812)
Could have caused harm · This affected multiple residents
Based on observation, interview, and review of other facility documentation, it was determined that the facility failed to handle potentially hazardous foods and maintain kitchen sanitation in a safe ...
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Understanding Severity Codes (click to expand)
Questions to Ask on Your Visit
- "What changes have you made since the serious inspection findings?"
- "Why is there high staff turnover? How do you retain staff?"
- "Can I speak with families of current residents?"
- "What's your RN coverage like on weekends and overnight?"
Our Honest Assessment
- • Licensed and certified facility. Meets minimum state requirements.
- • Multiple safety concerns identified: 1 life-threatening violation(s). Review inspection reports carefully.
- • 21 deficiencies on record, including 1 critical (life-threatening) violation. These warrant careful review before choosing this facility.
- • $17,345 in fines. Above average for New Jersey. Some compliance problems on record.
- • Grade D (41/100). Below average facility with significant concerns.
About This Facility
What is Excel Care At Egg Harbor's CMS Rating?
CMS assigns EXCEL CARE AT EGG HARBOR an overall rating of 3 out of 5 stars, which is considered average nationally. Within New Jersey, this rating places the facility higher than 0% of the state's 100 nursing homes. This mid-range rating indicates the facility meets federal standards but may have areas for improvement.
How is Excel Care At Egg Harbor Staffed?
CMS rates EXCEL CARE AT EGG HARBOR's staffing level at 2 out of 5 stars, which is below average compared to other nursing homes. Staff turnover is 63%, which is 17 percentage points above the New Jersey average of 46%. High turnover can affect care consistency as new staff learn residents' individual needs.
What Have Inspectors Found at Excel Care At Egg Harbor?
State health inspectors documented 21 deficiencies at EXCEL CARE AT EGG HARBOR during 2021 to 2025. These included: 1 Immediate Jeopardy (the most serious level, indicating potential for serious harm or death), 19 with potential for harm, and 1 minor or isolated issues. Immediate Jeopardy findings are rare and represent the most serious regulatory concerns. They require immediate corrective action.
Who Owns and Operates Excel Care At Egg Harbor?
EXCEL CARE AT EGG HARBOR is owned by a for-profit company. For-profit facilities operate as businesses with obligations to shareholders or private owners. The facility is operated by EXCELCARE, a chain that manages multiple nursing homes. With 120 certified beds and approximately 116 residents (about 97% occupancy), it is a mid-sized facility located in EGG HARBOR TOWNSHIP, New Jersey.
How Does Excel Care At Egg Harbor Compare to Other New Jersey Nursing Homes?
Compared to the 100 nursing homes in New Jersey, EXCEL CARE AT EGG HARBOR's overall rating (3 stars) is below the state average of 3.3, staff turnover (63%) is significantly higher than the state average of 46%, and health inspection rating (2 stars) is below the national benchmark.
What Should Families Ask When Visiting Excel Care At Egg Harbor?
Based on this facility's data, families visiting should ask: "What changes have been made since the serious inspection findings, and how are you preventing similar issues?" "How do you ensure continuity of care given staff turnover, and what is your staff retention strategy?" "Can you walk me through typical staffing levels on day, evening, and night shifts?" "Can I visit during a mealtime to observe dining assistance and food quality?" These questions are particularly relevant given the facility's Immediate Jeopardy citations, the facility's high staff turnover rate, and the below-average staffing rating.
Is Excel Care At Egg Harbor Safe?
Based on CMS inspection data, EXCEL CARE AT EGG HARBOR has documented safety concerns. Inspectors have issued 1 Immediate Jeopardy citation (the most serious violation level indicating risk of serious injury or death). The facility has a 3-star overall rating and ranks #100 of 100 nursing homes in New Jersey. Families considering this facility should ask detailed questions about what corrective actions have been taken since these incidents.
Do Nurses at Excel Care At Egg Harbor Stick Around?
Staff turnover at EXCEL CARE AT EGG HARBOR is high. At 63%, the facility is 17 percentage points above the New Jersey average of 46%. High turnover means new staff may not know residents' individual needs, medications, or preferences. It can also be disorienting for residents, especially those with dementia who rely on familiar faces. Families should ask: What is causing the turnover? What retention programs are in place? How do you ensure care continuity during staff transitions?
Was Excel Care At Egg Harbor Ever Fined?
EXCEL CARE AT EGG HARBOR has been fined $17,345 across 1 penalty action. This is below the New Jersey average of $33,252. While any fine indicates a compliance issue, fines under $50,000 are relatively common and typically reflect isolated problems that were subsequently corrected. Families should ask what specific issues led to these fines and confirm they've been resolved.
Is Excel Care At Egg Harbor on Any Federal Watch List?
EXCEL CARE AT EGG HARBOR is not on any federal watch list. The most significant is the Special Focus Facility (SFF) program, which identifies the bottom 1% of nursing homes nationally based on persistent, serious quality problems. Not being on this list means the facility has avoided the pattern of deficiencies that triggers enhanced federal oversight. This is a positive indicator, though families should still review the facility's inspection history directly.